LGI Homes Reviews

My house was built in 2019. Last weekend an acquaintance pointed out to me that my roof was sagging. I hadn't noticed it before, because I have a new house and thought I had a ten year warranty on the structure. So on Monday morning I contacted the LGI person who evaluates possible warranty claims. She told me it's normal, nothing to worry about unless it starts leaking. She said her roof says too. So I looked around at houses next to mine, and I didn't see all the "normal" sagging roofs.

I'm a first-time home buyer, so everything is brand-new to me. I liked the home that LGI showed me and the customer service that was given to me. If I needed to come in and ask some questions for security, the reps were very supportive and understood my worries or any concerns. They were very attentive and it wasn't as if they were looking for a quick sale. Their always being available is great. If I was concerned about the home and I had a question, and if it was something they couldn't answer, they would have the construction people reach out to me. The community has a park for the kids. The person next door came and greeted me. Other than that, everyone else keeps to themselves. I would recommend if I feel safe. If I didn't feel safe, I wouldn't be there.

The reps at LGI were very helpful. The build is solid. Everything came out pretty good.

The rep, Caesar, did a fine job. He had all the answers and was very pleasant. However, our LGI home could have used another coat of paint on the wall, and the toilets were cheap. Both my seats are broken already. There could have been another plug out further in the garage as well. Both of them are up against the wall by the door. The ground could have been could have been leveled better too. We're running into the humps that bog our mower down, and between two houses, it's sloped from high to low right in the middle. When it rains a lot, it floods right there, all the way down to the street. The gate, depending on what side people are on, is flooded. I'm looking at several houses right now, and they're all like that. Other than those things, I enjoy living in our new house. It’s nice, and we're watching all the other people move in. That's really cool.

All of their reps were great. Michael and his boss were the ones that helped me. They kept in contact with me as far as how was the selling of the other home was going. We had some hiccups here and there, but they were in contact constantly about the house and making sure I turned in all my paperwork. So far, I like the build and the community is great. I've already recommended my sister to go through them.

It was easy to work with LGI. They also help with paying a majority of the closing costs. The rep was super friendly and honest. He didn't act like a sales guy. He was just making sure I got what I needed and not what he wanted to sell. He always made sure I was taken care of even after the sales took place. He still reaches out to make sure everything's going smoothly with the house.

Everyone at LGI was courteous and attentive. They showed me my best deals. I met the builder and he explained everything to me. He's reachable. I can reach the Realtors easily too. They stay in contact, they ask questions and make sure I'm comfortable. If I need to ask questions, I call them. The house is great, too. I love it. Everything has exceeded my expectations.

I wanted to do a new build because it would be the easiest way for me to get into the housing market near me. I looked at different communities. LGI Homes was not one of them. And I was not blown away by anything. So, I decided to go online and do a bit of research and understand what's the best new home building community to get into. And over and over again, I kept seeing great things about LGI. So, I specifically chose LGI first and I looked to see what communities LGI was building around near me and found this one.

I like the fact that LGI Homes built the house and the rep was able to acquire financing for me all in one roof. They went above and beyond. I had to jump through a few hoops because of my finances. But they worked with me through the entire thing. And everybody treated me well. They were straightforward and honest with me through the entire process. I was impressed with that. Any questions I had, they explained what was going on and kept me informed. They seemed knowledgeable about the entire process. Everything that the rep explained to me happened just the way that he said it would happen. And when there were hiccups, he explained them to me exactly what was going on. So, I knew what was going on right along the entire process.

The rep was very knowledgeable and open about the different price points they offered, the different times closing would be, and what the opportunities were. Very straightforward with the process and how long everything would take. Closing date was on the day, planned perfectly. It was a great, quick process. Everything was clear. There were a few things that came in a week before closing to clean up. But they kept the site very clean, and paint was good quality. They had a few issues with the concrete, but that was it.

Good experience overall. Communicative team - from construction, walkthrough, mortgage, etc. Didn't have any major issues. Minor issues were corrected quickly. Would deal with them again. Hoping that after sales service keeps up.

LGI craftsmanship and customer service is horrible! Buyers beware! I have had so many issues in my home; plumbing for starters. Put in 3 service requests to let them know there was a leak underneath my sink and that a screw fell out. Bob came out all three times. Kept trying to convince me it wasn't leaking. That the cleaning people did something but there is no leak. It wasn't until his 3rd visit that he saw the leak which now had damaged my cabinets so they had to call a construction company to reskin my cabinets. Mind you, he never got underneath to see if it were leaking until the 3rd time. They messed up my living room ceiling during construction and instead of redoing the ceiling, they patched it up. They came out twice to only patch it more. Now I have a 2 feet by 7 feet eye sore on my ceiling to remind me every day that I should have not trusted this company.

Would not recommend. They make everything sound easy, affordable, and that they can guarantee. False! I have been dealing with them since last year! Have never been on such an emotional roller coaster! They kept trying to sell me a pipe dream! Once one ave failed all of a sudden but wait there’s more, they will NEVER tell you the actual names of programs that they can get these offers from so the buyer can make sure they are being thorough and not getting caught in a scam or something to cause them to lose the home later (like a balloon mortgage)! When I finally asked why LGI is so secretive I was then GHOSTED! They removed my contact information prior to me asking to removed. I don’t trust LGI and recommend people get a realtor first before going there ESPECIALLY if they are first time home buyers!

In May 2017, my wife and I received a flyer for a new community. We scheduled a showing and loved the layout and architecture. We spent the next few months visiting our new homesite, praying over the house and community, all the time waiting for them to admit that we didn’t qualify. Our new home was finished almost a month early, so we could spend our first Thanksgiving in a new state in our new home. Our neighborhood was incredibly diverse and we loved it. Many of the residents had issues, but my wife and I never had any. House was great, no crime issues for us, and the builders were extremely supportive and responsive to any issues we had or when we submitted a warranty request. Loved it so much that when we moved to another state 6 years later, we found another LGI community and bought our next house.

LGI has good options. I like the area and the availability around the area is sparse. The rep we worked with was Jesse. Super cool, nice, very professional, knowledgeable and a good communicator. I like that there are four rooms and a pretty decent-sized garage. I also like the little patio area upstairs. In the back, it's concrete, and in the second story, it's hard plastic they put down, but it's a little padded balcony patio. You walk up the stairs and there's a landing off to the right and there's the door and it's a little nice area that's above the main floor.

I made the decision to go with a new build, more specifically, LGI, because LGI covers a vast majority of your closing cost while still producing an up-to-code home. We worked with Leo and he made us feel very welcome. Initially, we ran some soft numbers and Leo thought it would work. For the time being, we had gone with an outside lender but things didn't work out too well and I went back to Leo. He and Donell welcomed me back in, they figured it out, and things worked out perfectly. The service was amazing. I could pretty much call Leo or Donell any time I needed. I spoke with Leo while he was on a business trip in Mexico and he made some arrangements happen for me so I could get some things done. The only negative was there were some small things with the home as we were moving in, like a little bit of paint on the garage door. Other than that, everything else is flawless. Also, the location is close enough to the city and work for me but just far enough away to where things are still a little bit quiet.

From start to finish, the process was under two months. I had everything in order, so it went very smoothly. LGI has great people and I like the home a lot. It's a brand-new home, finished, that was on the market. I put a cabinet in and I'm putting a fence. I'm gonna do quite some work to it. LGI might have overcompensated certain areas but my sister is in the business and she said it's normal.

We sent in an email request to LGI Homes for more information and we ended up with a gentleman calling us, and within a day, we were looking at homes. The gentleman took us to the two styles of homes that they were building in that particular area. We like the area because we wanted to stay close to Plano, where we currently are, as much as possible. And the price was reasonable compared to everywhere else. Once we saw one of the homes and I liked it, we decided to take a chance. Interior-wise, the home is nice. It is an open space living area with a good-sized kitchen. Upstairs in the private areas were staying private. The utilities and the closets were well thought out of.

I am extremely disappointed with my experience with LGI HOMES. I paid $1000 to initiate a home purchase process, only to decide not to move forward before the meeting with the lender. Despite our decision, they have the audacity not to refund my $1000, even when nothing was done except for the salesman’s time, which isn’t worth that much. Not only was the house location unsatisfactory, but the quality of the build was also subpar. I urge anyone considering working with LGI to stay far away from them. Their lack of integrity and refusal to refund my hard-earned money is utterly unacceptable.

I started the application with LGI in January and by February, I was in my house. The quality of the house is great.

We walked into one of the LGI offices and we worked with Nile. We had some issues with some of the other realtors for the other new builds, but he was very understanding and worked with us really well. The application process was also really good and it did not take long. But we were on a contingency and the people that were buying our home were doing the loan assumption and that took longer than average. So far, our home is great and we haven't had to call for repairs.

I signed to buy a house which was mostly complete but had many unfinished punch list items yet to complete. 3 weeks past and no work was done on the house. I told Mario several times that I wasn't going to close till all punch list items were complete. LGI scheduled a closing date but extended it because the COO wasn't issued. Punch list items weren't finished. LGI scheduled another closing. I didn't show because punch list items weren't complete. I knew if LGI wouldn't finish these problems before I closed, they would never finish them. LGI said I had buyer's remorse and refused to refund my $10,000. deposit. I hope people will read reviews to avoid being ripped off by LGI. I would like to receive a written repose to this post. BUYER BEWARE!!!

Updated on 08/13/2024: LGI Homes helped me purchase my first Home and I will forever be grateful. I was able to move into my first home in Feb 2024 and everything was great for about 2 months. They started construction on the houses next to mine and things quickly changed. The contractors used my driveway to haul things into the new house without notifying me or asking permission. They often block my driveway so I can't leave or enter and there is always trash in my yard and debris from the materials used. I have horrible allergies and asthma so it irritates me to go outside and I've been Indoors for the most part, so I never talk to the workers. I wasn't able to water my grass because the contractors acted like I was compromising their work site, so I stopped that for the last few months.

LGI Homes did me good. The reps worked with me and did exactly what they said they were gonna do and gave me a good rate. So, it was hard to pass up. Kevin, the rep, did an awesome job. He was on point and kept in contact with me and followed up. He made sure I was in the right state of mind even when I got down on myself. When they had that little problem going on with a cyber attack, he stayed on top of it. The build is great and I love it. Everything works good and I save more money on my light bill too. The customer service is great and professional.

My experience with LGI went smoothly. It was nice to go through them ‘cause they explained everything. We love the quality of the home. It's very lovely. We also love the area that we're at.

I’ve had the best experience with LGI and I love the house. The experience was smooth and the reps were helpful. They were giving us advice and things on how we could get to where we needed to be for our credit. They told us how to do it and what we needed to take care of. Also, we liked the houses because it was something that we were looking for. It’s something that is not too big because it's only me and my boyfriend so I liked it better than the other ones.

We visited LGI and, overall, we were fairly impressed with the houses and the plans for the area. We decided to go with them and the new builds we looked at were cheaper than the older ones so we went with a new build. The rep we worked with kept in regular contact with us throughout the process and he was more than willing to answer any questions we had and provide us with any information. I've seen and heard of a lot of instances in where you can't really get straight answers necessarily, but he was very enthusiastic to help us and work with us. He was very understanding and very patient with the questions that I had. I was a little more stringent going in because I come from a risk background and an auditor background but by the end, I felt comfortable.

I took one visit to LGI and the rep had a list of places she wanted me to look at. She showed me one that had everything I needed and I decided to take that one. The buying process was like a roller coaster. It got exciting and then it was daunting. But the reps were all very professional and open with giving me everything I needed to know, still to this day. I believe if I had any problems in the years to come, they would still help me. Felipe was top-notch being a salesperson and Josh, the one in charge of the builders, was good at what he did.

LGI's website was very easy to navigate and their reps we worked with were very knowledgeable. Gabby was very responsive and helpful if we did anything. We mostly went through Brandy who now is with LGI, but Gabby was great when there were questions that Brandy couldn't answer. We also worked with Melanie and we had more issues with her as far as her responses went. We tried to be as graceful as possible because we knew she was probably busy, but when we had questions, she would take days to respond to us and we ended up opting into texting just for time stamps so that we could say we tried to reach out and we haven't received a response.

The rep was widely available and answered a lot of questions. The house is spacious and has little to no issues at this point. It's affordable, brand new, and a good place to be, to live and to have a family. The community is great too.

The rep called us to check on us. He kept us informed about things with the house. He was professional. So far, the house has been good. It's a good place to live.

I had a really bad experience with LGI, and I won't buy a house with them again. It all started out when they showed me the wrong house. They were both being built right at the same time. The rep walked me in this house and told me what I was gonna be moving into. But, the house I was gonna move into was two lots down. There was a lot of miscommunication. I asked them if this house included a window treatment and he said, “No, you gotta supply your own.” So I walked into the house and I measured all the windows by hand and was getting ready to order all my blinds. While I was in there measuring, two women walked in and they said, “Hello. Can we come in?” I said, “Sure. Are you guys just looking around?” They said, “Well, we're buying this house.” I said,” I'm buying this house.” They said, “No, you're not. We're closing on this next week.” I told them that we had a miscommunication there. But apparently, I was in the wrong house.

The LGI representative, Lawrence, was great. He was very helpful and always available whenever we needed him. When we had questions, we were directed through Lawrence, and then if Lawrence had a question, he talked to his boss, Grant. We got a house with five bedrooms and three baths, and it's nice. I like all the features, including the granite countertops, an open floor plan, and plenty of room for all of our family. I've had no issues with neighbors as well. The community is quiet, and everything's clean. I would recommend LGI Homes.

The startup process with LGI was a little difficult. Trying to consistently get information over and over again became an issue. They told us that we had to pay off an Amazon account that had nothing to do with getting a house. It seemed weird. They didn't tell us that until we had to do it. Also, I'm not too stoked about two of the rooms being small rooms when it could have been a two-bedroom, two-bathroom house, and both of the rooms could have been big. Since the bathroom is in the middle of both of the rooms, it's gonna be a bigger hassle to make a big room. But it's a great house. The community is gonna be great, especially with the park. They could do with a dog park though.

The rep was good, overall. It was not his fault about the cyberattack and that was only headache with everything. Also, for the price of the house, the quality was okay. I've seen some details that would have been nice to have, but I saw the house beforehand. I knew what I was getting into.

I worked with Jesse and Stacy, and they were both very communicative and on top of everything. Stacy was my loan officer, and Jesse was my representative. If I had a question and they didn't know the answer, they figured it out right away and called me right back. They made the process super easy compared to what I was dealing with before, and that was the best part for me. I worked with a different loan officer before when I was trying to buy a house that somebody else had already owned, and in that process with the lady, it was very difficult.

The rep from LGI was very informative and kept us updated. The quality of the build has been good so far and if we have any issues, the reps come and fix it right away. The mortgage program went very smoothly and quickly. I was pleased with it.

The gentleman from LGI Homes, Bryce, was very helpful throughout the entire process. The only thing that was kind of weird was the cyber security attack on the system for LGI Homes. They said there was a cyber incident and that all their systems were down until they could fix it. That delayed the closing time of the house for about a week. Overall, the community is pretty nice. I like it a lot. It seems quiet and safe.

The build is great though there have been a couple of little things here and there that we're trying to work through, but it's not too bad. Our dishwasher leaked the first time. The dishwasher guy came out and it is fixed. He tried it and there were no problems so I don't know what happened with that but it was no big deal. The garage door opener stopped working so the guy came out and took a look. He said it was some safety feature and he tightened a couple of bolts for us. And because everything comes in threes, our third thing was our garage flooring cracks. He came out and looked at it. The concrete people aren't worried about it right now. They said just keep an eye on it and let them know if it gets worse.

We just walked in at LGI and the way that the rep, Jason, talked to us made us want to get with them and deal with them. The build of the home is good and the community is very quiet. I would recommend LGI Homes. I like it.

The rep that I dealt with was nice and cool. We got along pretty good. He spoke a lot. When I said something, he looked into it and got me the results right away. I like that. The house is nice. They said they were going to send some people for the bugs. But they haven't done that yet. I had to go out the other day and there was a lot of ants in the front yard. We don't have any trash because I make sure of that. Other than that, everybody liked the house. The central air and heat work great. They've got a park here for the kids but I wonder why they didn't put lights out there so that the kids can play out there at night.

The communication with the sales consultant from LGI seems to be that we would be informed more through our loan officer and then we would hear from him weeks after when we already have the newer updates. So for us, our sales consultant was the same loan officer. She was phenomenal and we enjoyed working with her. She was always available at any time of the day to speak about any questions or concerns. She was very knowledgeable and even if she didn't have the answer, she always got back to me in a timely manner. She was very well-trained in customer service. The overall structure of the build is good but the quality of the material in the interior could be better. The showers are laminate.

I met with the consultant sometime in November and initially, it was good interaction. But as time went on in the buying process, there were a lot of communication issues, not just between that person but also with several other people. There should be some improvement with communication when it comes to the financing and the sales consultant, even on the construction level. Everyone was operating so different. It's like they weren't even talking to each other. Also, there were a lot of things that I felt like I was rushed to do. I felt like I couldn't plan on my end efficiently and things kept changing. I found out my closing date was supposed to be December 6th but it didn't go through. We had some changes with my financing and I was signing disclosures. It was the weirdest thing. I did not know when my next closing date was until I got disclosure paperwork that I had to sign and I ended up closing on December 29th.

The rep was great and kept me up to date with everything. The quality of the build is really good too, but I wish LGI Homes could've put grass in the back because it's not a good deal. The other house I had before had grass in the front and in the back, and I told LGI Homes I wanted grass but they said, "No. We don't put grass in the back." I'm running through a problem right now because we have dogs and it's clay in the back. When it rains, it gets really muddy and the dogs can barely walk, so we have to bring them inside. We're gonna have to pay almost $2,000 to put grass in, and we can't afford it right now.

I was looking at purchasing a new home and I came across LGI through a friend. She had sent me their information. I walked in and started talking and met with Lawrence. He was the one that greeted me and started the process. He was very nice, very open, and explained everything to me. He understood where I was coming from in my hesitancy because this was gonna be the first time I've ever purchased. So, he was very understanding of what I was feeling and he took into consideration what I was asking for in a home and looking for.

I like the convenience with LGI Homes. They made it seem really easy and hassle-free. I liked the homes they had available with the layouts. Our home consultant was great from start to finish, from the time I met him to the end of the process. He stayed in touch with us every week as how we was doing, and if he could do anything for us. He almost became a family member. I love the final product. It's exactly what I was expecting. The community is great. My wife walks a lot, so she got plenty of area to walk with being safe. They got a little walking trail by a creek and the convenience is nestled out outside of town and it feels like home.

I like the location of LGI Homes. Price-wise, they're bang for the buck. For what you pay, it's nice. The salesman I worked with was also nice. He's almost like a friend to me.

Lawrence was great. He seemed knowledgeable. I went in for just questioning to see my affordability amount, and I got approved. Then he gave me a tour of the building itself, telling me more about LGI Homes. Then I saw a model home and they kept me in communication with everything. It was nice. I love the house. But some things in the house may have been slightly rushed, like the flooring and carpeting. They have a warranty department and they have someone that I can reach out to. But the things that were rushed were not included in the warranty.

My experience with LGI was good. They were knowledgeable. They weren't hiding stuff. Everything was very upfront. They explained it in a way you could understand it and the process was really easy. The rep I worked with was also very friendly. They were supposed to close on the house that I bought on December 19th. But it fell through at the last minute, two weeks before. We ended up getting it. I've heard nothing but horror stories on home buying and mine was very simple. The house is also well-built, too. Their houses are priced well. For my three-two that I paid $325,000 for, I could get something else, not in Florida, bigger for the same amount of money. But in Florida, it's good for what it was.

I like the quality of the builds at Clayton Homes. It's durable. It’s 1,400 square feet. Three-bedroom, two-bath. It's a great home. Everyone at Clayton was also friendly.

My experience with LGI has been great. The rep knew what he was talking about and he was courteous, friendly and easy to talk to. He went above and beyond to make sure that my home-buying process was a good experience. I have had minor issues since moving in. But they have been able to help me fix those issues and it's been done in a timely manner.

The rep I worked with was good. When Molly is not available, there's another lady at the office. She always helped me, too. They're very convenient. They open all the way to 7:00 PM. That's very good when you need anything. Also, with the price and the quality, they are very good. I paid less than 300,000 and you cannot find that house anymore. I'd recommend them.

The rep with LGI was not very insightful or informative. She just showed us what the models were, and that was it. She was there to help out any way she could, but there were quite a few instances where she was not able to help. Prior to our final walk through, there were floor squeaks and issues with the drywall. But they were not forwarded to the construction management team. The construction management team has come out and helped, and a few of the issues have been resolved, but there are still more underlying issues. But we like the home overall. We like how accommodating and natural the house feels when you walk into it. There's a lot of areas where growth is possible.

Our experience with LGI Homes was good. They were hands-on and I was impressed with the way they handled things and stayed on top of it and kept in communication with us. I love the build quality as well. My favorite is the garage. I have a lot of cars, and it fits nice for my older cars.

The deluxe size that LGI Homes have is great and we love the house interiors and the finishes. The sales guy, Gary, and all the stuff that he said were awesome. He supported us all the time during the mortgage process and it didn't matter what time it was, he was always there for me. It took four to five months for us to move in to our house and it should be earlier. But the time spent on the process was really worth it. We had a girl called Tiffany who was our account manager at the beginning. It was a mess with her. She asked for documents three to four times, and asked the same question over and over. It was really frustrating. After that, they fired her and gave us Bill. That guy helped us with all the process. So far, the quality of the build is great and I would tell my friends, even those out of Carolina in other states, that they need to check LGI out.

The agent had good customer service and I felt LGI was a one-stop shop. Also, Marty was very knowledgeable. He made me feel comfortable. I didn't ask him any questions that he didn't already have an answer to or answered before I even had a chance to ask him. So, he knew the business like he was the owner. He made contact with me each Thursday from August to December to let me know what was going on with construction, and what to expect.

LGI Homes introduced us to the houses and explained to us about what came with the house. They were courteous. And the house is affordable. The rooms are small, though. Also, it's in a community where we are going to pay a home association fee, but we do not understand exactly what it is for.

LGI Homes was awesome. I'm not a huge fan of the way they went about cutting my realtor out of the deal but they're telling me that they're going to end up helping him out and they're going to make it right. I've been in sales for a very long time and I don't know that that will actually happen, but we'll see and I won't make those judgments on them.

This was our first time buying a house, so we knew nothing about the process. Christopher was great. He walked us through every step. He answered all my questions in detail. Every time I called, he picked up the phone. Or if he wasn't able to answer, he would call me back right away. He was very helpful. LGI Homes took their time. They walked us through the house as many times as we wanted to come through and look at it. We had access to the house. The house that we went through, the one we decided on, that's the one we got. It wasn't a model where we would get something different. So, we were satisfied because we got exactly what we wanted. We were able to see it, pick it out, and have access to it.

Ryan was awesome to work with, he has been there through all the processes of buying my home. He walked me through the different homes available and helped me with getting in touch with their lender, the whole process was great.

The rep I worked with was the best. He was right on it and we didn't have to do anything. They were quick with everything and didn't take long for anything. I've only been in the home for a month but so far, everything’s perfect. If there was a mistake, we told them and they fixed it. I was satisfied with everything and I've already told a couple of people.

When we got to the LGI sales office, our sales consultant was very friendly. He offered us drinks then we sat down. It was a comfortable setting and he explained the history of LGI. He explained the different phases of the community that we were looking at and the different models. Then we went and looked at the different models that he had explained. He also went through financing with us and the prices of the house. He was very professional and he was able to answer all our questions.

They were very friendly. They showed us things. They seemed to tell us everything. I had some questions about things I would like to change that they don't change, but they let us know they don't change it. So, you go with the way it's built or not. But the quality of the build is lovely. I can't wait to move in. My son is living there right now, not me. But I'll be retiring soon, and then I'll be down there.

I came to see them and I liked what they had to offer. The rep we worked with was Emily and she was absolutely outstanding. She walked me through the whole process and she was extremely helpful, informative, and knowledgeable. The process was real simple and easy and it was a wonderful experience. I did the walkthrough with Austin and the home has been beautiful. It's brick all the way around. It's a blessing. And there's a whole water park in the neighborhood. You don't see that that often.

The loan officer and my actual sales rep were kind of on two different pages at points. But overall, it was pretty good. We got it figured out. I have a few things I have to get fixed for the warranty. But other than that, I'm pretty satisfied. I had a water leak, and they came and fixed it within 48 hours. So that was really good. The second issue I found was right before Thanksgiving. So just with it being the holidays, they didn't get around to it yet. But Nolan is awesome. He normally does a pretty good job following up with me on stuff like that.

My real estate agent scheduled an appointment so I went to the location where LGI was building the homes. They had me tour the home and offered me a few options, like what home would fit my income. I saw what the finished product would look like. After that, they asked me to submit a few paperwork, income, W-2 and then I had another Zoom call with the one responsible for the mortgage loan. She went through my income to make sure I could qualify for the home. That process took a while, about a month and a half. Once I got approved, I did the down payment at my bank and I went there on closing day to get the keys.

The rep that I worked with was very professional and friendly. Everything was very straightforward. I've been in the house for less than a month and as far as what I've seen so far, everything seems to be fine. The community is still undergoing a decent amount of development. But as far as the people that are there, they seem to be normal and friendly people.

I dealt with Peter and he was great. He was very involved and he kept checking in on us. He was very knowledgeable. He did the whole walkthrough with us. He was there the entire time. LGI had a great process. The move-in was good because we had to have a quick turnaround because of our situation. So they went above and beyond and made sure we hit our deadline of moving. The quality of the build is really good. But the back patio could be a little bit better. It's a little small. Other than that, I love our new home. My neighbors are great. There are only five houses on the street. So that was really good.

The rep with LGI, Doug, was phenomenal. I was a little stressed because I didn't know this process would take this long but he was there through the whole process, being helpful, reaching out to me and telling me what I needed and not waiting the last minute. Overall, I was satisfied with his timely manner. He made the experience welcoming.

Postcard comes in the mail. $1699 a month, I thought "I pay a little more than that." Go check it out. Made appt. Shown 2 homes. 1st one retention pond behind, 2nd one the Martin more to my liking, but needed lots of work in the backyard, on a slope very bad. Bigger problem added 40 minutes to my commute, area looks like a sundown town. No major stores, hospitals, etc. Nearby. Priced way out of my range, desperate sales girl Emily talked me into signing, then harassment from her started. Long story short left $1000 on the table to be rid of her. Craftsmanship was lacking also.

Go with LGI Homes. They care for their clients. We were out-of-state people, so the LGI consultant kept us very updated with pictures and the whole process. It felt nice to be included like that. The gentleman here took us through the development, showed us the lots that were available. He also showed us the different home plans. He was very informative and hands on. He was very helpful with showing the initial process of everything. I like his quickness with responses. He made it a good experience for us. He didn't have to check back with anybody. He was on the ball.

We were coming back from my girlfriend's parents' house and we've seen LGI was building new houses. We drove by around the houses and we liked them. From there, we looked online. We scheduled a tour. Turned out, we liked it and we ended up deciding on going ahead and getting the house. Our purchasing experience was super easy. All I had to do was send any document they needed. They got back to me within the next day saying everything looked good. Any question I had, they would answer it within minutes if they had the answer right away. The rep I worked with, Randy, was amazing. He was super friendly. He was young so he knew kind things to say to me. The total buying process took a month. I like that the home has a spacious yard which is big for our son and our dogs.

The home consultant from LGI Homes was awesome. She did everything and kept us calm during the whole process, and she really helped us out a lot. Filling out the application, going to see the home, and then the closing took a month and a week. The home was already done. All of the doorknobs were falling off. So, they didn't really put them on properly. There’s chipped paint that we noticed that they left undone. It could have been done a little better now that I'm living in it but all in all, we're very happy in it.

A friend lives next to an LGI community. I drove through and took a look. I spoke with their rep and that was very good. He was attentive to everything. He called me and kept me informed in the process. From visiting to completion, that took about five weeks. That was a bit faster than I expected. The quality of the build is good. But I have concerns that still haven't been addressed. They have no warranty and no one responds to any warrantable items. I still have outstanding items from before closing. No one has called me back and no one has been responding to emails. This has been going on for four weeks now. The warranty is poor and customer service is bad.

I was looking for a home with a bathtub and LGI was one of the few ones that had one and a big master's. And it was within my estimated budget to buy a home. The homebuying process was intricate and delicate. The down payment initially was a certain amount and then, it increased because they needed to buy down the interest rate. It was tough for me because I didn't expect I had to pay off all my credit. But I was able to do that. My loan specialist walked me through and gave me a reasonable time span. She was very informative and whenever I had questions, she was always ready to help me and look into stuff. I was confused about the PMI and she was able to break it down for me. She had positive customer behavior. She was very friendly and understanding. LGI had to help me with some of my closing costs. The difference from the beginning to the final was an additional $3,000. But that was okay.

It's not gonna be amazing but you're gonna have a wonderfully built home. I enjoy it. There are some other homes in the area that got nicer finishes and options. But the quality of our home's build is top-notch. At the walkthrough, we had blue tape in hand. We wanted to make sure that we taped anything that we saw that was out of line and we struggled to find anything. That's not what we expected. Even from great builds, there typically is always at least a bit of something. And the only questions I had were minimal.

The gentleman who did that the sale for me explained everything to me properly. He told me how much downpayment I would put, the different tiers, and how much the interest rate would be. After that, Jennifer, the middlewoman between the bank and LGI Homes, she explained everything perfectly as well. Everything was so fast. The build is good but there are some areas that are not painted properly. In the patio, it was supposed to be white, but some of the edges at the bottom are still gray. So, I contacted the person about that. Even before the closing, I told him I needed those small areas painted and I sent him pictures. I contacted him twice now and I closed on the 30th, but to this day, it's not yet done.

The first time we went to LGI, we didn’t qualify for one of the loans because we made too much. We made $100 over for the down payment assistance loan. So, a month later, Drew, the rep, called us back. He found a loophole and another loan that could work. So, we did that and it was great. We picked the house and told him where we wanted it to be because the first one he showed us was on a busy road. We wanted a back road and he found us a good house in the cut.

We worked with Kevin at LGI Homes and he was very personable with us. He made us feel at ease with the process. But there could be a bit more communication, especially with people who are buying their first home. The process was rough and we got barely any communication. But when we got communication, it was helpful. Other than that, we like the quality of the build and we love our new home. We're excited that it's ours. We also like the community a lot. It's very quiet.

My first experience with LGI Homes wasn't very good. They had a location in Casa Grande, but I had someone reach out to me in the Florence location. I went to visit the first time, and we moved on to the next several steps. I like the home. It's not the best quality homes you can buy for the price, but it is okay to fit my budget. From beginning to end, it took three months because I had to go back and forth several times. When you buy a new home, you don't pay attention to every detail that's going on. I just noticed in one of the walls that the paint was missing. Other than that, everything was good. I enjoyed the management. The people that I dealt with were very courteous. They showed me everything and made sure that I understood everything. The most important thing for me was that level of communication with the people that I was dealing with. Everything that they said they were going to do went smoothly. I'm happy with the whole process.

The process was a little different but it was easy. I had to go through a Realtor so we made appointments and checked things out. It was a quick closing because the place I liked was already done. I like the floor plan and the location is cool. It's a townhouse but it's still out in the country. It's not the best quality but it's not falling apart.

The guy I was dealing with at LGI Homes was awesome and accessible. When I called about something, he was right on it and he was able to answer all my questions. He was able to give me assurances as I go along and he was the one who really kept me less stressed. He was always very approachable and easygoing. But there were some hiccups in terms of the loan acquisition which took almost four months of back and forth. So far, the home has met our expectation. But when I pointed out that the lighting in the master bedroom and in the living room were insufficient, they said they couldn't handle that. I would encourage my friends to go with LGI. My experience may not be great, but with their representative, you are in good hands, more or less.

LGI Homes is perfect for new homebuyers. The rep was good. And the home is fantastic. Having three pools would be fine. But the community is very good.

We decided to stop in their office and talk to them. We felt very comfortable with them and they guided us through the process. They made us feel like family when we went in there and they didn't turn us away just because our credit wasn't right at the time. They were very professional and the consultant was fantastic. When we had questions, all we had to do was text her and she would get back to us immediately. She told us what we had to do to build our credit back up again and she really cared. She got us from the beginning right to the closing and I recommend her to anybody who goes there.

LGI's sales reps were very aggressive and they did a good job of doing follow-ups because they wanted the purchase to go smoothly. If there was any outstanding problem with the credit and if they needed extra copies of my statement, they were great on that end. They had all the people in place, so that was almost perfect. The process of getting in the home was also a good experience. But after I made the purchase, everything sort of ceased and I wasn't satisfied with them in terms of follow up and the quality of the home.

LGI was very professional and informative. They made me feel at ease. The process took about three months from application to actual purchase and the rep I worked with kept me up to date on any progress made on my home. He answered questions whenever I had them and was always willing to help. I would either text or call him and I would voice whatever concerns I had. And he was able to get back to me in a very prompt manner and manage to assuage those concerns. It wasn't just like a cut and dried sales pitch. It seemed like he genuinely cared.

All my questions were answered. They were transparent and straightforward. The numbers were good and I felt confident. I was able to close without taking everything that I had. Compared to my other experiences, I was able to breathe after I closed. The rep I worked with was very helpful. We went through all the options. The project manager was very informative and I learned a lot. I'm very comfortable now.

LGI Homes' consultant was nice. She gave us a tour around the house and estimated dates, and was good to contact when we had questions. It was easier because of me being a first-time home buyer, he explained things. And I went with them for the price of what they were selling. It's a nice house. Overall, solid quality. There are minor gripes and complaints. Like when I was moving furniture, I accidentally nicked the wall and noticed there's only one layer of paint. Also, I was told by the builders that the place has been sprayed for bugs, but I've been dealing with centipedes popping in my drains. It died down a bit more, but I'm keeping tabs on if I need to get more repellent or get my house sprayed again. But it looks like a nice community. The streets are small to where when people park on the side of the road, I have to go through to get out or in because there are cars on both lanes. So, it turns into a narrow one-way road.

LGI has been good with communication. The person I was in contact with helped me out through the process in terms of any questions or queries I had or any kind of transactions that I needed to do.

The house is good and it looks nice. But they were supposed to come after the inspection. They didn't finish stuff. They were supposed to fix the garage door and a couple of little stuff.

The LGI Homes rep was informative, kept me in the loop on what was going on, and sent me pictures of the progress after we decided to purchase the home. The house that we ended up choosing was already half-built. Somebody else had fallen through the deal, and it was available, and we took it. I was told, “You don't choose color. You don't choose colors of anything, or design.” You can choose the design, but then it chooses a different lot. Everything is decided for you. You get what you get with the house. So, it was kind of, “Take what's here or leave it.” It would be nice if they were to allow the choice of even a few things like exterior color. I don't mind getting outside and painting the side of the house. It's just stucco. It's not hard to paint. The color that they have is probably 10 years out of date, so it would be nice if they could at least give you a choice of color.

Everything went well with my experience with LGI. In the middle of the process, the home consultant resigned from the office, so the other took care of me. The home consultant was good. She was very communicative about everything. The quality of the build was good, too.

I chose LGI Homes over other builders because of the zero landscaping. They were the first ones to present that. The consultant showed a section of the housing community that had the zero lot lines. Also, the price of the home was the same as what the one I was looking at. It met all my needs. The consultant explained to me everything and answered all my questions. He left it up to me to decide and it wasn't like he was texting me or calling me all the time. Then, there were a couple of times I had to call him just to ask some questions about what I had heard from other builders and he explained it to me. He went above and beyond to help me just to be a good guy.

The rep we worked with was pretty helpful and he answered all of our questions all the time. He was available for whatever it is that we needed. Also, he was ready to give us numbers on different builds, which showed that he was prepared and that it was less work for us to do. It made us feel pretty confident and comfortable in making the purchase. The quality of the home is pretty good and we're pretty happy and content.

LGI Homes paid closing costs and they offered the VA loan. The reps I worked with were very knowledgeable and helpful. They were also always readily available for questions and they were always able to answer any questions that my wife and I had. T there are a few little odds and ends about the home, things that could be better, but nothing critical. For instance, my son's bedroom door and the guest bedroom door won't shut unless you slam them. They're not shimmed correctly. Other than that, I like the community a lot and I'm moderately satisfied with the amenities. I enjoy having a nice new home and I referred a friend to buy a home in the area with LGI. But after he did and I went through the referral process, they said that they found the house through Zillow instead of using my own realtor. So, I didn't get any referral money for that.

The process with LGI was smooth and easy. We had our own Realtor and they had someone who helped. We did a new build and the house wasn't done yet, so the whole process was in a waiting process. We went under contract in May and we didn't close until August. We've been in our home for about a month now and we like the quality and the location. Quality-wise, there are some upgrades that they had built into the house right away. The location is a good one too.

My experience with LGI has been great. They always keep me informed of everything that's going on with the project on the house. Right now, the quality of the build of the house doesn't seem bad. But I've only been there for two months. We put a work order already for our shower. It didn't seem that they did a good job on the flooring of the shower. The grout between the tiles is falling apart on the lower side of the wall. When you step in the shower, it clunks like it's hollow underneath. But I like the way that they constructed the building, not too close to each other. I have the space in between my house and my neighbor. They're not trying to put as many houses as possible in a small land. They do it in a way that is comfortable for you.

We had a great Realtor and all the paperwork that we needed was easy to get. The loan officer was on time with whatever we needed to get and stayed on top of us so that we would be able to get everything in on time for the date that we were looking for. So, it wasn't as bad as we heard people say. We were well organized for what we wanted. We have only been here a week and the only issue was that there could be more windows in the home, especially in the bedroom. It's one window in the bedroom and it's a smaller window at that. But the home community is quiet and there’s a lot of vegetation. So, it’s peaceful. LGI could improve on the communication as far as the sales rep and the loan with the builder. When we first looked at the home, we were told that if we got the home, we wouldn't have to pay our mortgage until November. But our mortgage starts in October, which was the issue that held things up a little bit.

LGI had a house that was vacant, and we liked it. The price was decent. Noah was the person who helped us. He's excellent. He's a people's person. He’s really friendly. He was very professional. He did what we asked, and he explained everything. The house is a decent-sized house. It was already built and it didn't have any room for upgrades. They said that's what they come with, and that's what they stay with. We have an electric range, microwave, refrigerator, sink, and two bathrooms. When we moved into the house, we tried the microwave and the stove to make sure everything was working. When the microwave came on, there was all kinds of dirt coming out of that thing. They came out and they looked at it. There was a guy who said he was gonna have to do something with the exhaust fan on that thing, but I don't think he came back.

The communication with LGI Homes throughout the process could have been better. We had issues because we used an outside lender instead of going with LGI lending. So, trying to gather information about the house for our lender was tough. Towards the end with the closing, there were multiple changes to our closing date. And our Realtor and lender weren't notified of the final approved closing date until I found out. Because the LGI representative let me know, but they failed to notify everybody else that was involved. So, it got hectic and turned into a last minute trying to pull everybody together to do our closing. I would often text LGI to get updates on the house and the process. Sometimes we would get them, sometimes we wouldn't. It depended on what was going on. But for the most part, it was good.

The reps were very informative and patient. They gave me all the information I needed. Their personality was great. My community is very nice and it's comfortable. It has a park. I recommend LGI.

My sales rep, Felipe, explained everything that LGI offered, so I felt real comfortable with him. They offered incentives. The floor plan caught my eye. It had everything that I asked for. It has carpet which I didn't want but that wasn't a big deal. I had one issue with water leaking, but the next day, somebody came out and was able to fix it.

Everything was good. We had a good amount of things that are available. The only thing that would be better is whenever they open up to come in, we have to go all the way up, make a U-turn, and go north just to go south. Other than that, I recommend LGI Homes.

LGI Homes' website was very easy to access. And the customer service was top-notch. It was very professional, and they made me see things that I wanted and to get in my first home, which made me make a decision.

Daniel, the rep from LGI, was awesome. He needs a raise. He answered every question and didn’t try to sell us the offerings of different homes within the community. They were either spot on to our needs or a little less or a little more, and he didn't push us at all. At each step, he left it up to us to decide. When we had an objection, he didn't try to override us. He explained why they were doing it that way, and it just made total sense. He felt like an advocate, that he was working for us to get us what we needed.

Of all the builders we looked at, the reviews, they had the highest rating. Out of 5 stars, they had a 4-point-something rating whereas most builders were rated 1. Also, the home was a little more expensive but you get what you pay for. So, we decided to splurge and spend a little extra to get the floor plan and have a better experience. I was impressed by the reps' knowledge and the way they took time to explain. I didn't feel like a number and they treated me like a person. They made me feel that they were giving me my full attention and worked with us through the process. I had questions and what they didn't know, they were able to get an answer for. Also, they were honest.

The reps were super descriptive with the homes, what they offered, what was covered, the difference and how the community was gonna look like. They were always very engaging and followed up with us with every update on the building process, what was new on the market and what was gonna be new. So, they were always friendly and willing to help us understand the process of the community and home buying. I was impressed with how smooth everything was. They were great about being upfront with us in terms of how long it was gonna take, the money that was gonna be needed, the different options that we had, and kind of all the information that would be required if we were to buy a home. Everything was out in the open. So, that's made the interaction very speedy.

LGI Homes was amazing. Compared to family members, friends, and co-workers, our process was very smooth and fast. It was upfront and easy. They also have great pricing and when we did our walk through, the builder was really nice about showing us how to place the orders if we need any assistance. So that was awesome. I would love if there was an app, but it's easy to go on the website.

Our buying process with LGI Homes was incredibly difficult and frustrating. They did not have a certificate of occupancy and they also did not pay the city on time to get the certificate of occupancy. So our closing got pushed back twice. Then we had to rush out of our current home when we were supposed to have at least a week to slowly move in and not be under such a crunch. And to be delayed that much and still have things not done on our new home was a lot. We still have a kick plate missing from our bathroom vanity and things are not properly sealed. The build seems incredibly slapdash and rushed.

The salesperson with LGI was the main reason why I went back and purchased more. The manager was supportive. I like her. She was good to work with. For the first two houses, the quality was good. But the last one I closed on, I would not buy it again. I also did not like the fact that my business privacy was breached. They told one of their customers about my business and what I was buying. The LGI portal is user-friendly but when I submit documents, I don't have access to it. If I submitted a wrong document by mistake, I couldn't take it back and put the right one. I couldn't even see what I submitted previously. That needs to be more transparent with the client.

As far as the process with LGI Homes went, it was all quick. The house was still under construction when I bought it. Then they finished it on time. That was good. It's a complete package, which made it nice. But one of the things that they could have done is wire the house for low voltage and that would have made it a lot easier putting in security systems. But they didn't. What most builders do is give you the option to put it in there. And LGI is pretty straightforward. They just don't give you options in that development. They also had this finance offer of up to 5% of the purchase price for seller contribution and it paid for prepaid, but it said, "Up to,". And it was a little misleading in the advertisement because the "up to" was in very fine print. But they paid for all the closing costs, but I assumed it was 5% of the total cost.

The process was stress-free. The quality of the home is so far, good. The location is good for me as well.

I liked the LGI rep's attitude and how well he explained things. She was great. She was super communicative and she did a great job. She always answered everything we needed. The only thing I ever had an issue with was our final walkthrough, but that wasn't her. There were some things that the construction manager was like, “That's not something you need to worry about.” I should have said something more but I'm so upset that I didn't speak up more. The concrete in the garage is already cracked. He was like, “Oh, that's supposed to be like that.” I should have said something. He was like, “Well, you can just buy filler for it and just put the filler in.” I just bought a brand-new house. I haven't fixed it yet because I'm still pissed off about it.

Everybody was super easy to work with, and it was about as painless of a process as a house purchase could be. I like the location a lot, and the quality of the house seems good. I haven't had any issues so far. Tomorrow will be two weeks since I closed, and from the time that we went under contract to closing, it took six weeks. The house was in the middle of construction when I put it under contract. The house itself was up, but there were still quite a bit that had to be done before it was ready.

I have had a pleasurable experience for the most part. LGI Homes had a couple of lots available around that time frame. So, the one we picked ended up being finished early August. I got one manufacturer warranty, all the parts and replacement. It's two years on some things. And doing my own appliances.

The home-buying process with LGI was intense because of the documentation, and trying to verify transactions though that’s over. I was just stressed out. The rep was great and patient with me throughout the process. LGI worked with me in a timely manner when I had concerns. The layout of the home is nice but I wish they had made a balcony in the dining room.

My experience with LGI was great. It was a very smooth process. They knew what they were doing. The quality of the build is excellent and phenomenal. They really think out of the box. Especially with the one that I purchased, it's supposed to be all high-efficiency, even down to LED lighting all over the whole house. So that's very good. I also like the area because it's very secluded, private and quiet. Then the development where it's at, if you don't live here, it's a one way out. I love it. The price is also very fair. I highly recommend the builders.

The associate was nice but she needs to work on everything a lot more - communication, knowing the home, what's in the home, follow through. When we did the house tour for the closing, I was under the impression I was on sewer because that was what she told us, but it's a septic tank. We were also in contact with Greg from LGI. He was supervising the associate who did the sale because it was her first sale. He was very good.

LGI Homes wasn't pushy about anything. They were really good about meeting deadlines, and it was a month from the time that I put down the earnest money to the time that we closed, which is what they had promised me. The whole experience, from start to finish, was so easy. Daniel was amazing. He was very upfront about everything. He made sure that I understood my options. He communicated very well throughout the whole process. He ran my numbers first so that we would know how much I could afford before he started showing me houses. I really appreciated that because if he had showed me something that I fell in love with and then I couldn't afford it, I'd have been devastated. He made me feel like family. I still talk to him.

LGI was very responsive. The process was pretty good. Mark was the salesperson and he was great. He was very thorough in explaining everything with us. He really, really, really helped us a lot getting us through the process. LGI's website was very easy to follow. There was good information on it. I like the updates and everything that's included with my new home, like the updated kitchen and also the patio. The quality is good. I got a really, really, really good deal. I'm really satisfied with it.

It was very easy and smooth process. There were a couple of people that we interacted with, but most of them were very nice and quick to respond and answer all our questions. And it was easy to get in touch with them whenever we need it. There was one guy who showed us the home for the first time, so I contacted him if I needed anything. There is one person from the loan department. We would email back and forth. It would be easier if we could talk to the phone instead of emailing to each other. Because sometimes, things are not clear, and it would be more clear if we talked on the phone or face-to-face.

The consultant that we dealt with was fantastic. I was impressed by his knowledge on the company and his response time. He was always available if I had questions or concerns. It's our first home and we're just now getting into it. But it seems to be really good so far. Our neighborhood is still being built up, but we really enjoy our neighbors. LGI is a great company.

The rep was friendly and he answered all my questions. Communication throughout the process was pretty good. I didn't get any updates on my home though. They said I would and I did not. My home is of pretty good quality but there were things that need to be fixed. I have to go through the pamphlet and figure out how to report those.

LGI was a good value for the price. The driveway is concrete instead of asphalt. They made a lot of good decisions. It also seems like a nice community. The amount of land for each house is more than a lot of new developments. A lot of times, houses are crammed together. But they have quite a bit of space in the LGI community. There were a few very small issues with the house, but overall, it was great. It's a good house and area, and we like it. The rep that I dealt with was pretty easy to talk to and pretty straightforward. Any questions I had, they would get back to me pretty quickly. If they had questions, I did the same. It worked pretty well.

I was tired of some rundown homes. They're poorly maintained and the rent is extremely high. I wanted to come into something that was new and something that will be backed up as well by some warranty. I did a little research and I found that LGI had the highest reviews. My Realtor, who I highly trust, also recommended them. He had purchased his home with them and had a great experience. They were one of the best builders. They're stricter as far as their guidelines are concerned for contractors. Ultimately, I wanted a new builder because they help pay the closing cost as well. They help with prepaid and stuff like that. That was one of the biggest deals.

LGI Homes' rep called me. I filled out a form online, he called me while we were on the way to another housing complex that we were looking at and we were sold on. So, I brushed him off. But he was still friendly and just said, "Hey, if anything changes, let me know." All of a sudden, we decided to go ahead and give LGI Homes a shot. We went and sat down with him. He said, "Thank you for giving us a shot." He laid out everything. He drove us around the neighborhood, pointed out the community center, everything that was around the community. He pointed out the warranties, he pointed out his build team, which had good commendations from other people as well.

Me and my wife were looking at different kind of builders, and LGI looked the best to us. So, we wanted to take another step with LGI and see what would happen in the future. Our home consultant was Jose. He was willing to take care of us. We were in the works of talking for over seven months. We'd be keeping in touch. He would be like, "Hey man, we still got these incentives going on. I know y'all are still in the looks of looking for a house. All it takes for you, just reach out to me. We can go over some paperwork. We can do what we need to do so that way we can get you and your family settled in, in the house." He was always welcoming us in and always wanting to take care of us.

LGI has brand-new homes, and there’s low closing costs. My home consultant was really good. He did really good in explaining everything and walking through the homes. He asked a lot of questions and gave me options. So, I felt like he was trying to figure out what I needed. There was a hole in the middle of the side of the roof, and I let him know. He said, “Oh, yeah. We're fixing that.” With anything else I had, he's very open to me communicating. He did a good job. My complaint is more of the financial stuff. The interest rates have gone up, so it sucks. The same home two years ago would have been a lot cheaper monthly. The quality is good. Our new home is the best thing ever. We're starting a family, so we're super happy.

The earnest money not being outrageous was a deciding factor. Also, Stephanie was great. She stayed in contact like she said she would and would send weekly photos. And she stayed in contact with my Realtor. When I went to close on the home, they still had some minor things that needed to be fixed in the home. So, I had to leave a copy of my key with them so they could go inside and finish doing those things. I went back a week later, and they still hadn't got those things done. So, I reached out to Stephanie, and she reached out to her boss. Within 48 hours after that, the stuff was finalized and completed.

LGI Homes was the first one that contacted me out of the four that I contacted. So, when the time was of the essence, the rep said, "I have only three left." And my spirit said, "It's time for you to move." So, I told her I could be there at 2 o'clock. She told me that I could come out and see the house. I was surprised with the size. She got the pre-approval. She said, "A lot of people came in and didn't get pre-approved for the house that you guys just got pre-approved." I said, "I guess it was meant for us." And from there, it was smooth sailing.

Everyone was professional and helpful whenever I had any questions as to where I was at or what was the next step and what was going on. They answer any questions and if there are any issues, LGI is quick to respond.

Everything with LGI was great except for one issue. In Florida, you have to have a water softener. Water is horrible. You can't drink it. You can't do anything with it. That should have been hitched up before we ever closed. Also, the water softener contractor does not answer back to them. All I keep getting is that they're emailing this guy. They should hire somebody else to get this done, but that's not happening. Everybody was great, but if they can't get ahold of their contractor, they should send somebody else. We're at a ridiculous stage now on this water softener. I went to Italy for three weeks. They promised somebody would call and do something. Nothing happened. I've been back almost a week and nothing's been done. They need to step it up. Other than that, the whole experience was fantastic.

The process at LGI was as smooth as it could be. The quality of the home is good, too. I haven't really had anything that needed to be fixed. There was a screen that had a hole in it that they fixed for me before I moved in.

I worked with a relatable young guy at LGI Homes and we clicked right away. He was super friendly and very honest. I knew what I was looking for, so he just connected the dots that I really needed. My home is better than some other houses we were looking for. Good price and location. I would recommend anyone else who's looking for a house to go with the sales agent that helped us out.

As far as LGI Homes' consultants, the first one was a little rough around the edges. He's been promoted since then, but he was not very trustworthy. The second gentleman they hooked us up with, when the other guy got a promotion, was much better, much more friendly and trying, at least, to help us as much as he could from a sales perspective. The build of our home took too long. We sold our other home in November, and then they told us by December, it'd be ready. We thought we would only be homeless for about two months, living temporarily in my sister-in-law's house, and then they said, "Oh, it's gonna be after January. That was February." It didn't get done until March 23rd.

I've been telling all my friends that have been looking in the market that they should come and check out the neighborhood out here. The process was fast, easy, and smooth. A lot of follow-ups between myself and LGI Homes' salesperson. I had an idea of what I wanted. He greeted me coming in. Very professional, got me preapproved right away. I asked a lot of questions. He would respond or get back to me when he could. If I wanted to change something on the contract, I did. He was very helpful and knowledgeable.

I had my daughter follow up on a brochure LGI sent me. I was interested in getting her out of the apartment, because they were so expensive. I told her, “You might as well get a new house instead of paying for an apartment, because you don't own the apartment. Your money that you've been paying the last 15 years, you could have been halfway through a mortgage.” We lived in McKinney, and the cost was high. When we first moved into an apartment, McKinney was just developing like Princeton is. There was nothing around us, but over the five years we were there, it built up immensely. I told my daughter that five years from now, she won't even recognize Princeton.

We were first time home buyers and we weren't sure what to expect but their salesman, Corey, was really great at explaining the process. He was very friendly and professional. He answered all our questions and he's a great face for the company. The lender was also great and she was able to explain everything to us. So, the process was a lot more straightforward than I thought it'd be and I was really glad for that. The community we live in is kind of empty and we are re the first ones to move in to the street. Other than that, working with LGI was a great experience. Everything was quick and I was really satisfied with both customer service and the home itself.

LGI took the time to help me with the process. The house is awesome. The community is very friendly. It's a good place.

My LGI consultant was good. He was always prompt and really helpful. Even after we closed, I had a few questions as far as the homestead exemption. They explained the process to me beforehand, but I run two businesses so that falls through the crack and I have to call people again and ask for instructions the second time, and he was more than willing to help me. The whole process was pretty smooth and simple. LGI did the whole spectrum of the closing. They said what they did and did what they said. With the warranty, we have the ability to call them in for the next year and have them touch anything up. But everything else is great.

Working with the reps at LGI was very good. I worked with Arlene and then with Dave, the loan officer. They both were very professional and very helpful to me. Arlene helped me with a lot of things that I couldn't navigate on the computer and showed me how to do it. I appreciated them. The process was very easy and simple and it went smoothly. They kept me abreast every step along the way. I was supposed to close in 30 days but with the VA loan, there was some additional paperwork. It pushed the process back a week but that's the soonest I put close on a home. I really like the home and I like the land size. Also, the quality seems to be pretty solid. It's a nice community and I like that we have an HOA. I would advise them or encourage others to use LGI.

The purchase process at LGI was smooth. We stumbled across the house on June 4th and on the 7th we were applying for the loan. It was a very fast process. The rep we worked with was friendly. We tried to swap out the refrigerator. Instead of having the standard, we wanted to get the one that opens up left and right. One of the houses we toured had that. But they weren't able to swap that out. Granted, though, the house was already built when we saw it for a few months.

The people were very pleasant, nice, kind and patient but the home buying wasn’t a breeze because of getting documents in at the last moment. Whatever purchases you make have to be documented. So that might be more on our part as well. Mark, the rep, was wonderful. He was very informative and took my phone calls whenever I called. I probably would not have stayed if I had anybody else. He was always so calm, which was quite reassuring. There were a few things about the home build that wasn't spot-on but LGI is talking about fixing it so it's been great. For my first home, the experience was nice. It could be a lot worse. The one neighbor that I've talked to is very sweet and quiet. Our sprinkler system had a leak in it so we had to turn it off. So, she was watering the part of the yard that connects to her. I've told a few of my friends about LGI. It's just that they have to get the money up so they can look into this further.

Everything was smooth with our experience with LGI. It was very streamlined because they took care of a lot of things for us. It was simple. It went pretty quickly too. The whole process took only a couple of weeks. It was crazy fast for us. We like the home a lot. We're pleased with it. We love the neighborhood, too. It's perfect.

I talked to Daniel at LGI Homes and he was adorable. He showed me the first house. It was closer to my budget, but I was not feeling that house. It was a little bit too small. I gave him a hard time initially 'cause I wasn't sure about buying a house because of the prices. He told me to look at another house. We went over to that one which was the one I bought. When I saw the house, I liked it. Daniel said, "I wanna help you out. I want you to have your dream home. I don't want you paying rent anymore."

The size of the lot was half an acre and that was really nice. Also, they agreed to cover the closing cost if we use their preferred lender which is a really big perk. The underwriting was a bit strict as far as the documents and it took a month longer than we expected. But they ended up making it work. I worked with Kyle and he was very friendly and open to help out. It was our first experience with a new home and everything was very comfortable. Kyle made us feel at home with everything. My concern is that there were some things in our final walk through that needed attention and repair. We submitted all those things and LGI said they would be repaired. But some of them have not been repaired. Now that we've closed on the house, I don't know who to talk to about getting these things rectified. Other than that, as far as buying the home and the quality of the construction, everything is great.

The rep was very knowledgeable of his stuff and confident. He was very good. I already had my own lender and LGI wanted us to also give them a chance. That did not sit well with me at first but I did and loved the home. There are little things here and there, but overall, it's good. The layout is perfect and I love it too. I already gave two people referrals.

LGI had a great home consultant individual who helped us walk through the steps. He was a very calm and really positive guy. His attitude about the process was very, very good. He gave support throughout the process. Our loan officer helped us stay on track with everything. We had a virtual meeting since she was further away and she had a meeting further away on the same day. She introduced us to the loan process. I felt a little bit lost, to start with, but it was helpful. She provided us with information and what things to do. It was a decent process. It was really good services up to this process. LGI was able to find a house within a month and we were able to close on it. So it was a good timeframe.

I wanted something new because I didn't want too many problems when I first moved in. I didn't want problems with the air conditioner and with the foundations. I was looking for something close to my job and ended up with LGI. The home-buying process wasn't as bad as I thought it would be and it took two weeks. Everything went well.

At the moment, the community has a dog park and a regular park that has a water pad in it. LGI is supposed to be building about 200 more homes and that's supposed to be 400 homes total in this little neighborhood. They're also supposed to build another amenity area towards that side. They're not 100% sure what it's going to be just yet but I know each one they build, they say they do something a little differently each time to see what works and what doesn't work.

Our home consultant from LGI left a lot to be desired. My husband is the only one on our home loan because I am a stay at home mom. The first thing that that consultant, Dustin, did was run numbers, which everybody thought was kind of weird. He was like, "We can use your husband's overtime even though it hadn't been two years." I asked him, "Hey, are you sure? 'Cause we're approved with an outside lender. And that doesn't really sound right.” He was like, "Yup. Yup. You're good." Come to find out, it was not in fact good. We got our hearts set on this house that we're in. Communication was really difficult. We couldn't get ahold of anybody at the LGI office.

Trayvon at LGI Homes was easy to get ahold of. But their in-house mortgage people aren't very up to date and are not very organized. They don't really do things in a quick fashion, especially when there's a tight closing deadline. We had a closing date and their mortgage people screwed up. They didn't make any effort to fix it or get it done. So, I had to sit there and get a hotel for half a week, which wasn't really great with moving into my new job. Other than that, the home is decent but there are some issues that they're fixing. The area has a dog park which was designed by somebody who's never seen a dog park before. But they have a fenced in area where you can take your dog. We also like the location a lot.

The rep we worked with was good. This is our first house and so far, it's okay. I see some of the other residents in the neighborhood have not had great experiences with the quality, but I can't speak to that yet. Our house has only been in there for about a month, so I haven't had the longevity to experience that. Also, we like the back of the community because it's new. It's nice, but the front is not so much. LGI sold about 60% of the front of the neighborhood to a property management company, and those are rental properties that are not being kept up very well. Still, if people wanna purchase a home, LGI Homes is a good choice.

We like the size of the house and it has an office, where the other ones did not have one. That was very important for us. We also like the open concept very much, from the kitchen to the living room and dining room. Our home is built with good quality. We had a few mishaps on some minor things when we first moved in, but they were taken care of immediately. Jeff, the building manager, did an awesome job. Anything that we had concerns with, he would take care of it immediately.

The pictures I saw were different. It was a different house when I got out here. When I did my change of address back east, it was 1578. They moved us in 1586. So, now I'm going through crazy stuff with my address, getting my mail over here, because I had to go through all this identification when I did it back east. I had to go back up to the post office three times to try to get the address right. And I still haven't got any mail.

LGI had a lot of good buyer incentives such as closing cost and stuff of that nature that really helped us sway our decision. I felt that their reps were very well rounded with what they knew. I do feel like there was a little bit of lacking in some details in contracts and the pre-agreement contract. They had to defer a lot of basic questions, in my opinion, to their certain teams. I understand that everybody has a specialty. There was a few frustrating moments, but there was nothing that was holding up the sale. It did delay a couple items but it was nothing major. As far as the home, the quality is a little bit more than the average spec home with a 9-foot ceiling, spray foam insulation, and gas. There are a few things that are quirky and just basic construction. The lighting is very basic. They do give you some nice amenities. I had a few minor issues, but they did correct it prior to moving.

LGI has good incentives as far as no closing costs, etc. However, there were a couple of things we don't like about the building that we overlooked until we moved in. There are no towel bars in our bathroom. We don't have a doorbell. The sprinkler system didn't come with the home. There are a few little issues here and there, but if you put a work order, they come pretty fast and fix them. We had a couple of fence glass in the back that weren't nailed down. I put in a work order one day, and the next day, they were back there fixing them. They were quick. The outside of the neighborhood is a little iffy but other than that, it's a good size yard and a good size home for my husband and I.

Everybody at LGI Homes was very helpful. Nate, our consultant, was awesome. I liked his personality and the way that he was very amicable. We're also happy with the home and we like the community. We don't have that many amenities in this community, but we have a dog park and a little play area.

I always wanted to have a house that I didn't have to do anything in when it came to fixing stuff up because I was trying to stay on budget. My goal was to have a house that was ready for me to move into. I was in a rush. I went on Zillow and saw the house from LGI Homes. But it was already sold out. I got the office information and my fiancé and I, along with our Realtor, went over to the office. They showed us different homes that were either almost done building or available. Our rep was very helpful and he knew what we were looking for. He was really on top of things. His goal was to make sure we get the house that we needed. He was showing us the house in the booklet. Some of them were not going to be ready until August or September. We really needed the house by summer.

My husband and I have been trying to find a home for a while, we decided one day to try and see. Everything was so relaxed and simple. Our home consultant from LGI Homes was upfront with any questions we needed answered. We came in day before Mother's Day and to our surprise we were approved and picking out houses. Joey was a great help; he took us to see the homes available. We finally chose our home and in less than 30 days we got the keys to our new home. Everyone at LGI Homes made us feel very comfortable, and not to mention feel like a family. If you are looking for a new home, I recommend LGI Homes and ask for Joey. He will make this as easy as possible for you, less stressful and be with you through the way. I am so glad we chose to buy this house and Joey was our consultant. Couldn't have been any better. Less stressful till the day we got our keys.

The LGI sales rep we worked with was very good. He showed us a couple of houses so that we could make the choice of which one we wanted. He walked us through a lot of stuff and he did a great job. He was always very responsive. There was also a gentleman that came in the day that we closed on the house. His name was Thomas. He walked us through everything. He showed us all the stuff and the appliances. He spent a lot of time with us. He was extremely knowledgeable. He did a phenomenal job. He was absolutely outstanding. The build of the house is good. It has fairly good material. We also like the community we live in. The neighbors are very friendly. However, they could have done a better job landscaping the backyard.

I like their pricing and the information given. They told us everything that we needed to know. They didn’t keep anything hidden from us. We're happy about the house being our first home. We haven't had a problem so far.

I found that the process with LGI was very smooth. They make you feel really welcome when you first go into their office. My sales representative was excellent. He was very thorough in his explanation, the requirements, the process, and how long it would take. I closed in three weeks. So, it was amazing. The follow-up was really good. If I needed any other documentation, they would call me. I would upload it, and they would submit it right away. So, they were on top of everything. It was very impressive.

The rep was very thorough and informative. He explained the city that we were moving to and about how LGI works and the incentives that they offer. There are a couple of things that could have been done better as far as the build goes but that comes with builders building a home fast. They miss the little things. I've submitted warranty claims and LGI followed through on every single one. So, that's good. In today's market being still a bidding war, people should definitely consider LGI since this a first-come first-serve basis. And the closing cost assistance, especially if it's a first-time homebuyer, is helpful to have. It’s great.

The process was fast. There was good communication throughout. It was definitely not stressful. It was good experience. The quality of the build is pretty good. There's room for me to kind of put my personal touch on it. So I like it. LGI Homes is trustworthy. They told me about any little problems that would occur. Luckily, none of them happened. But they were upfront and honest about everything.

We've interacted with LGI previously in another state years and years ago, and it was incredibly bad. When we found this new build community and realized that LGI was the builder, we almost didn't move forward with them because of that previous experience. When we talked to the consultant, she assured us the practices that this other location had in place that we had an issue with were not the same practices at all. She said everything was above board, and promised a better experience.

LGI Homes made it a lot easier for my first home. Christine, the rep, was wonderful. She made it so effortless, and she was very nice. The community is also nice and quiet, and the quality of our home is good. There were some drywall issues, but the builder was really quick to fix it.

I was driving around and my Realtor informed me that there was some new building around that area. I saw that it was a new construction, so I went in and did a walk-in. The LGI reps asked me if I wanted to take a look and then they showed me around even though I did not have an appointment. They were upfront and reasonable. They gave me some good incentives to assist in owning my third home. Our home consultant was very, very professional. He took some time out of his day to walk me around. He sat me down and talked about all the incentives that I will be getting if I decide to go with the new home. He gave me a couple of homes to walk through at that time. He communicated with me every Thursday and let me know the process on where they were going and how the process was doing and any updates or any more questions that I had.

They walked me through the process and explained everything to me. They told me that if I had any questions, feel free to reach out. I had gone to LGI 11 years ago. So I've gone through the sales pitch and whatever questions I had, they were there to help. One of the things that they don't do to keep the cost of the house down is to have grass in the backyard. But having it as a possible option would be better than, "No, we don't do it. You have to do it after closing."

LGI was pretty much straightforward. They answered all my questions and explained things that I didn't know. Matt was very attentive, and very on top of things. At every point at every stage, he let us know what was going on. He was always keeping us updated, and answering any questions we got. He made sure everything could go smoothly as possible. The build quality is pretty good. The refrigerator was a little bit small, but that's not a big issue. We can always replace it in the future. We are pretty satisfied with the amenities.

I talked to Angela and she showed me a couple of houses that I loved and went from there. The whole process was perfect and smooth. Overall, I'm happy with the experience. Everyone that I've dealt with has been very helpful and easy to deal with and talk to.

My home consultant was great. He kept me in the loop on everything. He made sure he went over everything with me. He was very knowledgeable and very down to earth. The build is really good. Once they get everything done, it's gonna really be a great community. All the staff was very friendly and down to earth. They made sure they answered any questions that I had.

It was good with LGI Homes. They helped and answered all the questions I had. They let us look at all the different houses and floor plans. They were nice and respectful. The build was quick. After about a month, we moved in. It's a very nice house. I like it. It's very spacious. The way they build the houses is not so cluttered. The master bedroom’s on the other side of the house. One room that we turned into an office and our son's room are in the same area, but there are two utility closets in that area as well as a bathroom. They have their own side of the house. The kitchen is not right when you walk in the door. They did the patio a very nice size. The ground is not raised. But it's weather coated. They prepare you for all the things that could happen. The only thing was when it rained one day, the paint started lifting on one of the corners of the window. But they came in, reinstalled the window and repainted that area.

The home consultant from LGI Homes was upfront for the most part. There were some things about the HOA that were misleading towards the end. We were told that LGI is the one who owns the HOA and it's not strict and we're gonna be able to do things. We found out it's the total opposite. Otherwise, the home consultant was good. He continued to keep in contact with us. As far as the house, we moved in and things had to be fixed immediately. I'm still waiting for some of those things to be fixed. When we were moving in, the threshold came up, and it took them about a week to come and fix it. The fan in the downstairs bathroom does not work, and I'm still waiting for them to come and fix that.

LGI Homes is a good company to work with and the process is easy and quick. They have a mortgage insurance company that they work with already there. The rep was straightforward. He answered all of our questions. LGI helped us buy a modern, affordable home. I like the space and the look and the feel of the exterior. However, we have bugs in our home after we purchased it. The preventive maintenance for pests could have been elaborated a little bit more.

I like the bigger space with LGI Homes. The quality is good. I like the stucco roof. However, I still have problems on one of the bathrooms. One of the tops is cracked. They are supposed to repair it, but nobody has shown up yet. Additionally, I should’ve gotten a double door gate on the backyard. It's my biggest concern. Also, the electrical was not very comfortable for me because the outside outlet was breaking off the breaker. I got an electrician who put an extra outlet on the garage.

I came into LGI's office and was able to see a breakdown of pricing. I already knew what floor plan I wanted, which made it a lot easier in terms of weeding things out. Also, the salesperson I had was extremely knowledgeable and answered all of my questions. He gave me his email and mobile so there was constant communication. That was something I really appreciated about the entire process. Overall, it was really good experience. The quality of the build is really good. I really appreciated that it's basic and wasn't overpriced compared to other communities I looked into. And the community is quiet. It's removed but still a part of being in the city. I've always wanted that country-in-the-city living experience and this is exactly it.