LGI Homes Reviews

I decided to purchase a home from LGI Homes - Locan Square. Property **. During the process working with the Mortgage Representative, Katrina **. I started to experience a very questionable and unethical business practice. I could not get timely updates from her, I would have to follow-up with her to only find out she was waiting for details from my employer for VOE and it took four times to get it correct. She was vague about what was not correct. I provided all my financial information via email or hardcopy in person, then she would accuse me of not providing.

The deal with LGI was amazing. We saw what they offered, and we very pleased. They paid all my closing cost. It's a very rare thing in this case that you find somebody to do that for you. They can double check their contractors though. The cabinet has some scratches that I didn't notice. But I'm okay. It's something minimal that you can’t see. There is a splash pad in the community that surprised me. It's a rare thing. There is a very big park which my kids enjoy very much.

We got a flyer from LGI Homes and we checked out the neighborhood. We checked out the layout of the house and we really liked it. Everything went well with the process and I love our home. I highly recommend LGI Homes.

The rep was efficient, and she went beyond her ways to get everything done. Now, I have a one-story house, and it's good. The living room is spacious compared to my apartment.

The salesperson with LGI Homes was amazing. Everybody was fantastic to work with. Everything went well including the walkthrough on the house. The application was fantastic. Everything was automated which was great. The only thing that was a little confusing was, ‘cause you're getting so many different emails all with paperwork, it was hard to know when that information was coming across. Pre-covid, when you buy a house, you get all your paperwork in person. But now, you're getting bits and pieces of it throughout the whole process and nobody's calling you and telling you to check your email. But the verbal communication was perfect.

Originally, with COVID, I've been looking for a place since 2020 and a lot of bidding wars have been going on. I got exhausted, and working in education, I got pushed out of the market because of the prices. It was discouraging to wanna look anymore, but I would still browse from time to time on Trulia. Recently, I came across LGI Homes and decided to check it out. The reps were very honest, upfront about everything, realistic and nice. They were very helpful through the whole process, guided me the whole way and kept in contact with me personally. They either text or call me to help things get pushed along and I have no complaints about it at all. Overall, I had a great experience. In the past, it's been rough, but this was a very easy process.

I had a great experience with LGI Homes. They were more affordable. And the people that work there were very nice and work with you. Everybody got space. The house itself is very spacious. And it was feasible for me. We lived in Gwinnett County 15 years ago. And off of 316, LGI Homes was building houses there. We went to see it. But at the time, my daughter couldn't afford it. And I hadn't thought about buying a new house. But I liked when they took us out to show us the house. They were nice then. But she needed to get her credit together and stuff. And I just kept them in mind.

Working with LGI Homes was great. I'm happy with my home. I'm trying to send two people at my job to LGI Homes. One of them has a credit issue. I said, "They're gonna let you know if your credit is bad or not."

The rep was very easy to work with. Everything went so smoothly. But I reached out to them for my flooring. I had to do something that was supposed to have been done already and ripped my flooring a bit. Also, there's a bit of trim work that could be perfected. Other than that, it's not a big deal.

Their rep Gabby gave me a tour based off of pictures as to what LGI represents and how they went about the process of building. Everything she walked me through inspired me even more to call my husband and get him to see the properties with me. That night, we went under contract and it was a good process. Gabby was super warm and welcoming. It was very organic and I appreciated that. When we saw the home, it felt peaceful.

The reps from LGI are very friendly. Everything was very smooth. There was a few hiccups, but the rep corrected it almost instantly after I emailed her about it. The home is great so far. I like the space. The community is very quiet.

I had seen the homes on Redfin. I was just going to drive by with a friend and look. But then we saw that their office was open. So we stopped in and somebody was able to show us a property. Then I waited a couple weeks. I was with my Realtor looking at other places and we went back to LGI Homes because it was the best deal and a new build. The guy that I had was named Dylan. He was great and communicative. It didn't feel like I was being pressured. It was a pretty easy experience.

I liked the location of the LGI home that I got. The process was all very simple, easy, and quick since some of the homes were already in progress of being built. It was a good experience and better than some I've had with buying a new home. The rep I had was helpful too. The process took somewhere around three and a half months.

Everybody was great. The floor plan is great but I was hoping to buy a floor plan bigger than this. The contracts could have gone a little smoother as well. Another thing is they had one of my keys because of the blue tape on the housing inspection. I haven't got that key back. But overall, I don't have too many complaints.

Shay, the rep we were dealing with, did great. He answered every question and went above and beyond to make sure that we were taken care of while we were in the waiting process. Everything went the way it was supposed to go according to God's plan. Everything is good quality stuff from what we've seen so far and seems to be holding up just fine. I would recommend though to put gutters on the front and back porches. The water in the front runs off on to the sidewalk. But the water in the back porch runs off into the yard where it causes erosion, to where it tears up the grass. So unless the homeowner that is buying is putting gutters right away, it's gonna be hard for grass to grow.

The whole thing went really smooth considering I had no idea what I was doing in all reality. It was the first home that I bought. LGI was great. They helped me every step of the way with what I needed to get and what to expect. They were amazing. It was fast. I'm enjoying the house. There were some little problems and they've already been more than happy to come and fix them. Other than that, it's been phenomenal in terms of how fast they replied and fixed it. I'm also loving the community. I'm right down the street from the park. There's a bunch of kids that play with my kids. It's great.

We looked at multiple homes and the agent on visit, Jessica, was very helpful. LGI Homes was very supportive and made sure we had everything we needed for our purchasing decision. The loan agent we worked with through them was very prompt and responsive, and we got all the information we needed to him and follow-up responses. He was good and professional so, it went quickly. They worked with me on the timing of signing the paperwork around my schedule. So, it was a good experience. I love my home. It’s good quality, as we thought it was. LGI has been responsive on addressing issues that we've had that were on the original walkthrough checklist. Those items are still in progress, but they are working to get those items done.

I am writing today to say that asking them to cease mailing ads has failed. I requested over 2 months ago they cease mailing me ads to my address. I have to resort to filing complaints. The next failure will result in me filing a lawsuit for the nuisance ads they mail me. They don't listen at all.

LGI had a great incentive. They covered up to 4% of my closing costs. With a lot of the other houses, I'd have to put so much down if I was going to buy an existing home, and that $4,000 to $6,000 would be lost if the sale didn't go through. So that was a big concern for me. With LGI, I only had to put $1,000 down and use my VA loan. Also, it was refundable. So if things didn't work out for some reason, I wasn't out of any money. That was a big deal for me.

The representative that I worked with at LGI helped me a lot. He helped me get the HOA to approve my funds, and I can see their leaderboard in there, and he has the most names on the board. He sells the most homes I can tell by far. I work in sales. So, I get how the whole process works. The whole process took like two weeks to determine exactly which house I wanted, and the 29-day close. It was my first time buying a house. So, it was stressful and they made it easy. I don't like sitting there signing papers and talking. I do it for a living. They knew that, and they wanted to get me in and out as quick as I wanted to get in and out. As far as my new home, it's good. I had one issue with the stair railing, and they fixed it within a week of me submitting the claim.

Our experience with LGI Homes was a little traumatic for us in the beginning because we had more than one month to make the closure and we were passed on to three different people. We began with one person who gave the case to another person and then, we finished the process with a third person. Also, these people didn't communicate with each other. We had to send our documents each time.

LGI was affordable and we liked the design. We also liked the subdivision and the terms were suitable for us. We moved quickly and our rep, Leo, was very professional. He showed houses in detail and explained all the rules and internal policies of LGI. I took advantage of all his explanations and guidance and it has worked well for us. We got a new three-bedroom home. It has a big living room with standard windows and a sliding door going to the backyard. I like the location of the kitchen. It's open-air but at the same time, it's not right in the middle of my living room.

I like their move-in incentives with the no money down. But, we had to pay the closing cost. The rep was friendly and honest. The issue I have right now is that my insurance policy is canceled through the Homeowners of America. I don't have homeowner’s insurance right now at all. I just called Homeowners of America where my policy is supposed to be through, and the guy told me that my policy was canceled, being that I didn't close the day I was supposed to close. Now they said I need a new policy and a new quote. I also have some issues with the house. The paint inside the house, you can see where they nicked the wall and then tried to fix it up. The floors are also messed up.

Cole was really great at communicating, making sure that whatever issues we had, he addressed them. I felt so comfortable working with him. Everything was done in a timely manner. I had a great experience. I love being in the home. It’s great. However, in our area, we have a lot of wind. So the door makes noise when there are strong winds. But structurally, otherwise, the home is built well.

LGI Homes had a good promotion - the zero down.

The LGI Homes' rep was very helpful getting us the information we needed to be able to get our credit up and working closely with us on making sure that we were able to get our credit up as quick as possible. Rick was our person that we went through, and Kim was the other person. Everyone was very helpful and sweet. And the process wasn't that long. It went well.

We saw LGI Homes' reasonable price and locations. Also, they explained every paper before we signed. The only thing is some parts are still not done, like grass. Stone is under the grass. And some need to be repaired a bit, like some roof things. Everything else was smooth. We asked what the materials they use, and how wide the rooms are. They told us all and they walked us through the room and everything we see. Whatever we asked, we got the answer. Everything is not possible to get from that timeframe. But overall we averaged, we analyzed, we felt good. Good bathroom, that marble. The garage system works fine, and the doors look good. The locks are good. Water supply, electricity. The HVAC system has a problem with the temperature going only up. They fixed it. Our community is quiet and easy going. In front of us is a playground.

When I walked in, I liked the environment and the way the LGI homes looked. There were also no extra hidden fees. The loan officer was also great. She helped out a lot.

LGI was very user-friendly. The home-buying process was very fluid. Everything is handled through LGI. They build everything into the package, so it makes it really easy. I had a great experience. John was genuine. He was wonderful, very helpful, very knowledgeable, and very accommodating. My dad's 87 and he was the one that wanted to help me get into this condo. John would slow down so my dad could understand. He was a very personable guy.

LGI forced all buyers to go through a full underwriting approval with their lender. The purchase agreement doesn't state there that you have to because they can't make you choose a particular lender. However, their practice is that, before they will proceed with execution of the contract, you must submit all of your documents they need for underwriting and talk to their mortgage person. If you decline their mortgage, that's fine. Then, they will allow you to use your own lender. In my case, I had a pre-approval letter already and I had done my preliminary underwriting with another lender. I told them from the get-go that I was using my lender and I had no interest in their product. Their response was, "What do you have to hide?"

The rep was a funny, nice guy. Also, I like the home's design. I'd refer LGI Homes.

Our home consultant was pretty good. Whenever I texted her, she responded right away for whatever questions I had and worked with us to get the purchase done. She was really upfront with us, and that's what I really like about her. The quality of the house is pretty good so far. You get what you pay for. I have five kids and this house has definitely given us a room. Everyone got their own space. So that's good. The community is nice and quiet. Outside the community, it's in a rough neighborhood, but it's all right.

Our salesperson, Brandon, went above and beyond. He was super friendly and customer service oriented. The other person that we spoke to was the construction manager who did the walkthrough for us. He was amazing. He definitely was extremely knowledgeable about the house and the business in and of itself.

Matt with LGI Homes talked to us. He asked us when we wanted the house. I like the way that he was calling us every day, giving us updates. The communication was great. Every time I had any questions, I just sent him a text and he would reply to me. The process was so fast. I love the home. It has very good quality.

My experience with them was not that great but not that bad. Only one master bedroom had a free lock and the other bedroom did not have one. I asked the managers, and they said they cannot do anything. Other than that, the home-buying process was quick. The reps were really nice. The community I'm living in is good.

The guy that I dealt with was nice. He did everything nicely and perfectly. He was very cooperative. But the build is not a little bit right because they left a lot of stuff and some are already cracked or broken. When you enter the house, there is a slab and they put it outside and it's broken already. We didn't use it yet. We are going to move by the end of this month. I also told them that in the kitchen, there are spots in the wood tile that were not done. I told them the concrete outside was broken already. We did not even walk in the home properly yet. Whatever they put on the front of the house, there is nothing underneath it, so if you put your foot on it, it will bend. They should put a wood underneath so it's stable. I met with the guy and I told him about it and asked him if they could do it before we come in.

Christine from LGI Homes was very sweet and helpful. She answered lots of questions and was available anytime anything came up. She showed me the homes that were already finished and available, and we walked through a couple of different models to see which one would fit me best. I weighed in on two different ones. The kitchen in the one I chose is open from the front all the way to the back and it's better than the others. For the most part, I'm pretty pleased with the home I got. There are little things about it but the builder keeps coming out and working with things, so I'm good. For my unique situation, LGI did the contingency and everything worked very well with me. They were able to work with me through the process of trying to sell my existing home and making sure all the time they lined out.

The sales guy was great. Luis was good with giving us updates whenever we decided on the house and we went forward with it. But we had some issues with trying to get ahold of LGI Homes’ lender. It was difficult to get answers out of her or updates. There were a couple times I had to ask Luis to get Heather to get an update from her, even after I had sent emails and texts, and called. That part was frustrating. Everything else has been fine.

The rep at LGI was nice. He showed us every house 20 different times and he was patient with us. We knew the home was a model going into it. We did the punch list and everything before we moved in and they were pretty good with getting everything taken care of and being responsive. One thing, though, is this is our first time dealing with an HOA and it's frustrating buying a house and then having somebody else tell you what you can and can't do to it.

There was a good amount of communication between LGI and us, me and my wife, on what we needed to provide as far as documents and to get the ball rolling. Everything was easy. Also, the home is the perfect setup for us. Access to everything. We have a nice bonus room upstairs for the kids and all the bedrooms are a good size. We felt they were all pretty big. The square footage is perfect and the community is amazing. There's a lot to do outside and our kids love it. They can ride their little bikes around. It has a resort feel to it. My family is really happy about everything.

When we went and spoke with the Realtor in the LGI office, they put their pride into the work that they do, and that's something that really drew me to the company. The home buying process was the smoothest experience I've ever had. The home consultant was fast. It was well-communicated. We were made aware of any updates through the whole process. Garret was a great guy, was very knowledgeable, and was able to answer all our questions. The thing that I liked the most was he wasn't afraid to say he didn't know but also if he didn't know, he found the answer and within a day would contact us back and let us know what he found out. Overall, LGI is a great company to work with, a great place to start, and they're willing to work with you and help you in any way. I love the home. I feel it's well-built. I kind of had the feeling that the builders take pride in what they do, and it definitely reflects in the finished product.

I went to LGI's site and bought the house. They are friendly. They tried their best. On the final part, they tried to do their best and it finished. Overall, it's good. But there are some defects and they try to fix it.

The LGI rep I worked with was really nice and knowledgeable. However, at closing, some things weren't clear that weren't ready to be done. I had to find out the person to call to get my internet set up.

They were very helpful. They explained everything to me. They answered all my questions. They also kept me informed throughout the entire process, so I always knew where we were at during the process of getting a loan and getting my home. I am very happy with the home I received. If someone asked me if they were looking at buying a home, I would recommend LGI Homes to them.

The guys at LGI were amazing. It took me 32 days to get into a house with just $1,000 to hold it and I can't be more ecstatic. They were on top of every question. I called and bothered them all the time and they were more than happy to, even on their personal time, answer any questions that I might have had in regards to the property and what was going on. I had a conversation with Mike, the construction guy, this morning, showing me that LGI is just really committed to making sure that everything goes smoothly and running professionally. I could use many adjective words to describe how pleasant the experience was from the first moment to signing and everything. I was treated like family, which is very rare down here.

I'd recommend LGI Homes to our friends. It's the easiest way to buy a house. There was nothing tedious. Our home consultant was John. We love him. He was amazing. He was so supportive and gave us all the patience. He asked us a lot of questions, and he knew exactly how to help us and let us find our house. We are a little bit concerned however. We moved a week ago and when we got there, the light on our dining room went off. My husband filled a complaint to see if somebody could help us with it. They said they were gonna be there today. They gave us 8:00 to 12:00. We were there until 1:00 but nobody was there for us.

I really wish that there was better communication with LGI Homes. It was a bit quiet and I had to, every time, go ask for something. I feel like the process can be better. Also, if the process can be digitalized. For example, the application process doesn't have to be all papers and phone calls. It can all be done through a portal. That was a little bit of a hassle. That was why we ended up deciding to just go with a cash buy.

They were good in terms of buttoning everything up and getting it going. It's advertised as the more luxurious home. I can definitely see where I get surprised on the good side, some of the things that were done. On the negative side, I see things that they didn't do and they should have done in terms of corners that were cut. For example, I'm having a guy work on the bathroom now because when they put the bathroom in, they put the showerhead and all the controls. It's in a loft space and there's a sloped ceiling because of the roof. They put the showerhead on the wrong side, on the low side of the slope. They agreed to fix that and we're converting it from a tub to a shower.

The home-buying process was so smooth and fast. They requested a lot of things to accomplish with their requirements and I provided all of them. The sales rep was really kind. He sold the stuff and they gave me a lot of feedback. Every Thursday, he was in touch with me, following up on all the processes and what was going on. I'm so excited with my home. It's very, very nice. This is our dream home because my family and I want a very nice home. It's very functional with a very good location. It has all the resources and utilities. It's a very, very nice community. It's very peaceful and we are so glad to belong to this community. They're doing the park dog and the park for people. There are a lot of schools nearby and markets to go to. We have everything that we need.

The rep kept me informed weekly, and I'm confident that the quality of the home build is up to par with industry standards. So far, so good. I'm one of only two people that live in the community.

Erin was amazing. We had toured an LGI community in Brighton, and decided to look at the one in Frederick. Her knowledge, passion and understanding of everything was awesome. I also liked her honesty, follow through, and communication. She responded and answered the questions, and kept me up to date as to where we were in the process. Same thing with Keith, the mortgage guy. Also, the home is more thorough than I've seen. And the community is super quiet.

It took us a little bit longer with the process because the data that we needed to close on was a little extended. But the rep was really good. His name was Quinn and he was really nice. He was pretty good with information. But mostly, he's got a good character. But I didn't like the guy who handled all the money and paperwork. He was much less cordial than Quinton. But he was as good at his job. The community is pretty good. Other amenities kind of rely on the lake as far as the park, which is fine because it's built on a golf course. It's pretty good. The layouts are good. They do a good neighbor fence thing where every panel is reversed so that you're equally responsible for every side of your fence compared to being responsible solely if a fence falls, which long term will be beneficial.

The rep was very friendly and did the walkthrough. I like that they have one of the builders go through the closing of the house as far as closing inspection, and going through all of the appliances. It was great to have that. But the construction sucks. The construction flaw is the walls are paper thin. We sit and listen to our neighbors talk all night. We would have backed out from buying from LGI due to harassment from the sales department. But the on-site people, the LGI reps, the supervisors, and the managers were fine. They talked with us and explained a number of things. That communication channel is wonderful. But we've got some great disappointments. We spent $280,000 plus another 20 to get down here.

Erin was phenomenal. She was very helpful in every step. She made sure that we were taken care of when it came to questions and any sort of concerns that we had about the house. She was very, very thorough in making sure that we were comfortable and we weren't getting into something that we necessarily didn't want to. At the time, my wife had just graduated from college, so she told us, “Hey, if at any point in time, for whatever reason, you don't get a job offer by the time that we expect the closing and everything, you let me know and we will work with whatever we need so that you guys aren't getting into a house payment that you guys can't afford or anything.” It was all very simple, fast, and easy process compared to what I've heard about buying houses. My wife and I love everything about our home. It didn't meet 100% of what we wanted but it met all of the necessities. Also, the HOA is nice from what I've seen.

LGI's assigned closing date had to get pushed back five times. So that was a pain, because we had to reschedule our movers. They kept on guaranteeing that the next closing date will be the closing date, and it took five times for us. They said, "It's a hard close date. We will close on this date." Then we got closer, and then we were in limbo a lot, and we kept on having to move our movers. We did a lot of shuffling. It was pretty annoying.

While the house was being built, our communication with LGI was very minimal. We had to go through our realtor to get information constantly ‘cause we were never hearing anything. I initially talked to one guy. I got a couple emails from him here and there. But that's it. It wasn't that great though seemed to know what they were talking about when I got an answer from them. The building side is a little hit-and-miss. But on the flip side, the LGI finance side was very good.

For the most part, the reps were good. We had some issues with finishing touches like the drywall that were a little harder to get addressed than they should have been. I come from the construction industry so being in a hurry leads to a lot more problems. Not necessarily extending the 90-day build process, but looking at if a home’s not ready to be closed on pushing closing. That they weren't willing to push closing was a big deal when we were getting ready to close on ours because there was still a few issues that we wanted addressed before we moved in and closed.

There was not a lot of pressure with LGI and it was a good experience. The homebuying process went well but it got frantic towards the end. We ended up selling our home and we didn’t get as much as we wanted to from it, so we had to change our down payment. I was trying to figure out how to get it down, but we got it figured out. We like our home. There is a lot more room and it’s a lot better insulated. LGI Homes is a good place to get a home. It’s good for people that need to work on their credit and get better. They have programs that can work with you and they're very upfront about everything they do. They helped us out and we appreciate it very much.

One of LGI's sales agents was bad. When I asked him something, he said he couldn't do anything for me. Then, when I asked him to ask his supervisor, he said he couldn't do it. But I was still interested so, I talked to the other sales agent that was here, and she helped me. But I didn't get the home I wanted since there was already a contract on the one I wanted. I chose another one and the process was done in about 45 days. I've been in the home three weeks now and blue tape from the walk through is still all over the place. Also, work orders have been put in and repairs are pending. They are for the paint, some sheet rock, replacement of a window, and replacement of the dishwasher door. Plus, the dishwasher's not even connected. When I submitted the work orders, they said they'd call and schedule something. But they didn't give me a time frame for the repairs. Other than that, the home is good and I like it.

This is our first new built home that we never went to. It's good quality. The total process from application to move-in date was exactly 45 days. It was very easy. We were with Jordan and he was amazing. He responded in a timely manner and kept us abreast with anything that was needed. If we had any questions, no matter the time of the day, if he was off or not, he would answer and do his best to get us the answer to whatever question we had. On the other hand, Jamie would tell us one thing in conversation, and she may have forgotten that she told us whatever director she gave us. It was a lot of backtracking. It felt like a lot of pointing fingers like, "You shouldn't have done this. You shouldn't have done this." But this is what you told us to do.

We bought from an estate so LGI Homes was very accommodating with virtual stuff and answering phone calls and texts at all times and all days. We walked through the house that we bought when we looked at it. It was clean and well laid out. We would have liked a doorbell. And we had a little tiff with the Wi-Fi because they don't drop the wires down from the garage, so the guy is having a hard time finding the wires but he's gonna come back tomorrow and splice them from the garage. Other than that, it’s worth not having a headache with a new build.

I was looking for homes in the Atlanta area and I saw exactly how close LGI was to my job and decided to look into it. My Realtor came here for me and they were very nice to her and to me over Facetime. The rep we worked with was Derek and he was really good with his willingness to work with me even though I was out of state. He was very knowledgeable to the tee, almost. When we were doing the numbers and were on Facetime going through it, he gave me exactly what the lender was like, what it's gonna take, and what we have to do. That really helped because that let me know what I'm gonna need this and what I should expect this. The numbers were perfect.

LGI took care of us and they were convenient. There are a couple of things that they're supposed to come back and take care of. But as far as the house itself, it's all right. I would recommend them.

Everything was not what it seemed it would be. LGI worded it to where you thought that things were going to be fixed and they didn't disclose all that. They were not upfront. I may end up selling this home just because. It was too pricey. They said that I was getting a lot of equity in the home and they sold it to me a little bit high. I got a better home because it was the office, but the quality is not as good. They use cheaper contractors. One contractor even said that LGI likes to underbid.

The salesperson that I spoke to made me comfortable with the process and I got what I wanted. The quality of the home is good. There are some finishes that I was hoping would be there, but nothing I can't take care of. But so far, I'm satisfied with it.

The process with LGI was great. It took a month and a week because of different documents that they needed but I was really quick to the turnaround. I love the home I received.

I decided to go with LGI Homes because of the programs they offer. They offered a 2-1 buydown. And with the VA incentives, that is phenomenal. Jesse is well-educated around everything that's going on in the community of the builder, just all the aspects of the home. He showed me all the properties that were available so my clients could make a judgment on which one they wanted. Also, he texts me at least once a week. The lender was Marvelle. She was phenomenal as well. So good that I'm sending another client through them because of their customer service. On point with everything. It closed earlier. I'm going to take another client there on Saturdays so she would see if they would prefer to have one.

We like our LGI house. Everything is good. We're satisfied. Their reps were also very nice. They tried to help us.

Everything went smoothly with LGI Homes. The sales consultant was very nice and he would answer our questions in a timely manner. The home has four bedrooms and a spacious back lot. The rooms are also good. I would refer LGI Homes.

The home consultant, Larry, was awesome. He's a very exuberant man. Everyone that we talked to at the LGI office in the neighborhood was easy to work with as well. They were very friendly and knowledgeable. It was a pleasant experience. This is our first home. So, we're very excited. We bought on the 28th of December and we said, "Screw it. We'll start the new year by staying in the house." We have been staying there since New Year's Eve.

The home buying process didn't take long, and communication was great. The house is great as well, but it should be a little bigger for what LGI's price is. When the house market goes down, I would recommend LGI Homes, because the prices are too high right now.

Terry was our actual sales consultant. But our location was short-staffed, so Patrick helped out a lot when Terry needed assistance. But both of them were super amazing. They simplified everything, and they made the experience easy. We've been trying to buy a home for three years. And it has always been stressful and a big headache, but LGI Homes took all the weight off of us. It was so simple and comforting.There was a crack in the master bathtub. But even during the orientation, the builder, Ian, had already scheduled someone to come to fix it. He said, “There are a couple things. But they're already gonna take care of it. I already have them on their way to do it.” So, we didn't have to worry about anything. I enjoy our home.

The representative from LGI Homes did pretty well. He was clear. It was a little misleading in the beginning, but I told him about himself. My son and his wife knew they couldn't afford the home on their own, and they thought they were gonna be able to share the purchase process. So, they were coming up to sign documents with us and we found out that they couldn't but that was never really clearly stated to them. By the time it was time to sign the papers, we realized that my husband and I were just gonna be the ones on the documents.

The application process at LGI was really challenging as it was my first time. But the girl that helped us made it a lot easier. It was good. The quality of the house is perfect. As soon as we saw the home, we wanted it immediately. We upgraded and added cameras to our home.

Chris with LGI Homes was the sales guy that sold the house to me. He called me and he went above and beyond to help me get the house. He explained to me where I need my credit score. Then he made everything so much easier. It was him going that extra mile and some. I've been trying for a long time to get a house and he made it happen. Everybody in the office was great. Even the receptionist there was awesome. They make you feel at home when you come in. Everybody got a smile in their face. Those guys are spot-on.

Working with my LGI home consultant was great. As first time homebuyers, we were nervous about the whole ordeal, but they made it very easy to understand. It wasn't as complicated as we thought it was. It was a seamless experience. The home is really good, too. We haven't had any issues so far. The construction manager usually comes by and checks up. It's not like you buy the home and then they just forget about you, they still check up on you and make sure you're good.

Leon, the home consultant, took very good care of us, and I love his service. He was very involved. Every detail, he kept us informed every step of the way. We weren't just left in the dark on anything. The whole process was very top-notch to me, and I have no complaints. The build is very good quality as well. We haven't found anything wrong with the unit yet. We love everything about it.

It was smooth from application to closing, and it was done within 30 days. We came in on a Saturday, then we closed on December 13th. Communication was great. We used LGI Mortgage Solutions, and bill was great with them. The mortgage loan officer, Rocky, was great at the office a swell. They kept me up-to-date, and I didn't have to do a lot of communicating because I was told we had a clean file. Also, the home has been great. I've only submitted two maintenance requests and that was just stuff that I didn't catch when we did our final walkthrough. Other than that, we love our house, and we couldn't be happier.

LGI Homes and their affiliate, Bauer Landing Homeowners Association, Inc. Are advertising Veterans Homes for no money down and then taking advantage of the Veteran by failure to provide the Veteran with their account information, invoices, notices regarding their annual assessments and taking away their homes by placing liens on their homes while they are in travel status, etc. and then foreclosing on their home. With the proceeds from foreclosing on the Veterans home, the Builder LGI Homes is building more and more homes to repeat the same actions.

The LGI Homes' rep was on time. Our home is great.

We did a consultation with Steven. He was nice. He gave all the information that we needed. And with all the construction foundation, it will be long-lasting. All the process that I went through was good. But when I bought the house and it was officially mine, it was a bad experience with the construction. I was not happy with the quality of the LGI house. It was not like I expected.

LGI Homes answered all our questions and made us feel more comfortable. I like our new home and community. We love everything so far.

I was not impressed with the LGI manager that was running the place. He wasn't very nice. Even when I called him out for it and told him I didn't appreciate it, he just made an excuse for it. He didn't say sorry. There was a miscommunication between him and his staff. There would be times where we would call and say, “We're gonna have an appraisal done. Is this day okay?” We were told, “Yes, it was fine.” Then the manager came back and said he didn't approve it and that it wasn't okay. Then there were issues with the appraisal. We were gonna have to pay for two appraisals. I had to have my Realtor tell him and his people that are working under him that they were no longer allowed to contact me unless it was through email and it had to have my Realtor in the conversation as well. ‘Cause they were calling me and asking me for personal information that I was told they didn't need.

LGI's price range was good, and I liked the location. Their process was quick and easy and very efficient. Their reps were very efficient and professional. I love the home. I have an issue with my master bathroom, but they're fixing it now. It was an excellent experience all the way around.

Christina is an angel. She helped me a lot. The home is nice. It’s big enough for me and I got a backyard. When I was out there looking, the older homes had backyards but the newer ones are like camp homes. I like the idea that they give you grass and a tree. They give you a starter landscape and it’s fenced in. You don’t have to worry about adding the fence. Overall, LGI has been great. The builders, if I had a problem with the gas, were right here. They were on time. They came when I wanted. They’ve been on top of it.

Everyone I had to work with at LGI was great. The salesman was really good. Any questions I had, I could call or text, and he responded quickly. So, I had a great experience.

The gentleman we had from LGI Homes, Vinny, was top shelf. We have recommended this builder and the deal strictly with Vinny. If I were to have my own business, I would do everything I could to get him away from LGI to come work for me. He was patient and understanding of our needs and wants. It takes time to find the right house, but he stayed with us through the whole process. He was always on point. I like his honesty and integrity. He didn't try to snowball us. He wasn't like, “You gotta buy my home.” We went to one place and they said, "You don't want LGI. You want us. Our house is better than LGI.” But I knew better.

Working with Rosemary, the rep, was great. The home buying process with LGI was typical but being a new homebuyer, I’d like a little bit of guidance or communication. The quality of the build is okay and as far as the warmth of the home, it stays. I love the temperature inside versus the temperature outside. But there are some areas that the build could have been better. There seems to be a draft in the stairs so if they would have put a little more insulation behind the stairs, it could help prevent the draft that you feel going up the stairs. You can hear noise while the house is settling. So, if they were to add a little more padding into the carpet upstairs, that would have helped prevent that noise that you hear. Because we're already hearing it and we're only a month in. Other than that, it’s a nice home.

I didn't have the best service with LGI at first. They sold the house that I was supposed to be getting, so I had to go to something else. They took some of the money off the pricing of the home to accommodate. The quality of the build isn't that good. There are still stuff to be done that they haven't even touched. I'm starting to see cracks in the walls. There was some sharpie on some of the laminate. There's some mud that got mudded over, but not painted over or sanded. It's over the paint. My door stopper has an issue. One of my doorknobs is messed up. My dishwasher is chipped and I still haven't seen a new dishwasher. My fridge that they put in is scratched. I'm pissed. They're supposed to come and fix those things. But they haven't even tried reaching out to me and it's already been two months.

When I talked with the sales rep, he went through all the orientation process. I liked it and I signed for it. The buying process was pretty simple.

I saw LGI Homes in one of the communities that was already built in Charlotte. I filled out the contact form, and someone reached out. I came over here and I liked the community. And the new house was good, so I decided I would do it. Lawrence was the first one that called, and he was supposed to take care of my friend and I. But since he was busy, some other representative took over. And I was told I could wait for Lawrence until he was done. He said, “Oh, it might take a couple of hours.” And since I took the day off from work, so I went along with him. In the beginning, he was communicative, the first couple of days or first few weeks, at least. So when I first looked at my current house, it was all frame. He took us around the community with already built houses. All of that went well.

I went with a newer build because I was assuming it has more life but I realized that the build in 2022 weren’t so good. LGI mass produces all kinds of lumber and material to build these houses and now, the market’s crashing. But Ken, the rep, was good and knew what he was doing. LGI is very helpful and took time out of their day to make sure you got your questions answered. They said that they're going to start building parks soon, which is cool. The only thing I’m having issues with is the caulking that they did. It’s already cracking. Also, the garage door is all bent.

The first time we went with LGI Homes was great and this second time with them is also great but it’s a little bit better. They’ve improved a lot. We love the home. It’s very spacious and we were given just a little bit extra and we're happy about that. I always tell all my friends to check out LGI before anything else.

Everything is good with LGI Homes. I love the house and the way they deal with me. The rep who helped me during the purchase was very good, polite and a very nice person. Every time I have a question, he answered correctly. So, I have no doubt with anything. I did the application with my wife and the next day, I had the answer. It was very fast. It took me three weeks more to get the money together. But otherwise, it was very good. I only had to pay the down and they paid the closing expenses. So, that's wonderful. I received good service from LGI. They should continue to give others the same.

The reps from LGI Homes were helpful and seemed to do a good job. They have a good system down. The quality of the build is good though there are a couple of minor things here and there that kind of needed a little adjustment. We were the first house in the community and there are only six other people that have moved in so far. So haven't met too many people and it's been very cold, so I haven’t walked the dog around but I’ve got a couple of neighbors that I've met. They've been nice.

It was good with LGI. Any questions I had were answered almost immediately. It's gonna be almost a month since I moved. I'm in love with my house. Their quality improved from the first time I saw them five years ago. The finishes, the construction and the materials are good to me. The price is affordable.

Leon, our sales rep, took us around and showed us a couple of places. Once we found the one, we went back to the office and it took us 45 minutes. We like the house very much. The quality is great for how much we purchased it for. We did the walkaround a couple of times before purchasing the house, and we found nothing that was bad.

LGI was the largest home that we found and had all the amenities that we wanted. It happened to be available in the window we were looking for. I went with LGI for the mortgage and everybody made the process very smooth and easy. It is a good, standard quality home. Everything's pretty well done. But I've had a couple of maintenance issues. I got some drywall that popped out. I've got some places where the flooring had to be repaired after the close. But it's not a custom home, so I had reasonable expectations, and those expectations have been met. LGI came with a warranty and they've been very responsive. I make a phone call, and they’re there the next day to take a look or they're reaching out the next day to let me know when a technician would be available to handle it.

My sister and her husband bought a new house from LGI homes in 2021. One month after we moved into the house, we started noticing the concrete of the driveway started spalling. We contacted LGI homes but they REFUSED to fix it. As time went by, it spread and got worse. We have to clean the sand and little rocks that chip away. I walked around the houses built by LGI in my community. It seemed like that ours is the only one suffering the problem.

My experience with the salesman was not the best. He was a very nice guy, but he only tells you what you wanna hear. Over-promise, not over-deliver. Also, working with LGI wasn't a pleasant thing. It was constantly having to hassle and call them, and a lot of it was the loan process. I had to go through the whole process of being pre-approved once. I already had my loan approval letter, but they talked me into going through their lender, which ended up being loanDepot. That was the biggest beatdown. It was very invasive.

The communication was good. I wasn't able to understand a few things but I spoke to my loan officer, and she was able to let me know on all my doubts. But I almost backed off the deal because my assumption was the builders would pay for the closing cost when you're buying new homes. I didn't have a real estate agent and I went directly to LGI. So for that reason, the process wasn't comfortable for a little bit. But when I spoke to the loan officer later on, she put me into ease a little bit.

We had a very smooth process from beginning to end. We got good communication from LGI Team too. We also really like the quality of the home. It's a good material for almost everything. The only thing that I feel a little different is the door. Some doors have really light material. But the backyard is really spacious and the structure of the home is also pretty nice. It's also in a quiet and nice community. We highly recommend LGI.

LGI has been a mess of an experience. From faulty plumbing (large number of neighborhood is dealing with improper installation of master bathrooms resulting in leaks, inappropriate installation of hardware, etc) to lack of caulking around entryways and exits of home (I and others had to recaulk or in many cases place caulk in these areas). Now, even though LGI is placing the final touches on its final home (which is the conversion of its office to a home), they have left a grossly overfilled dumpster in the neighborhood, which has spread trash everywhere. When speaking to my HOA, they say LGI has to collect this; however, I’ve literally watched LGI construction supervisor pass by over and over again. So basically, even though LGI is leaving my neighborhood, it’s leaving behind a mess to remember it by. Absolutely frustrating.

The application with LGI Homes was fairly easy. It took a day. The consultant I've been working with was helpful throughout the process. Everything was nice. It took three months to get the home. But now I've been having issues with the work of my home. When I came when we had the closing, my home wasn't ready. They pushed it back a week. A week later, we were walking through my home, my home still had walls and frames that needed to be put up. It was a hot mess. My kitchen cabinets are all tilted. All they kept saying was, “Yeah, we'll fix it.” They reassured me and wrote it down before I signed.

It was a smooth process with LGI. They were also a more affordable option than a lot of the existing homes because they were under the 400,000 mark. They had just had a price reduction. We love the build. There were a few minor repairs that needed to be done, just as far as the eye could see. But the construction manager has been very responsive in following up to make sure that he addressed all of our requests or needs. My biggest concern is, even though we have an HOA, I’m noticing a lot of the investors are coming in and buying out some of the homes. Hopefully, whatever happens with those, they stick and follow the HOA rules.

I got decent communication. But there were still stuff that they were fixing. So, I wouldn't say it was a finished product if you're rushed to close due to the rate. Today is the final day after the two weeks of business days and it's all supposed to be wrapped up within that timeline and it's not.

The reps were very helpful in the process and I was 100% comfortable. Our home is a three-bedroom, single-storey house with a two-car parking garage and a good front and back yard. There is still some work that needs to be done but it's well-built. With the kitchen, they provided all the appliances, like dishwasher, refrigerator, microwave, and range. So, they provided all of this. It has a good amount of cabinets, a huge pantry, a beautiful island with more cabinets underneath. So, it's a decent-sized kitchen and I love it.

I reached out to LGI after doing research to find a home. I contacted Josh ** and met with him to see the homes in person. I had my credit pulled and I was going forward with the process. My, then, boyfriend decided he wanted to buy the home with me and said he wanted to get married and adopt my children. His credit was only 480 so I had to pay off his debt and credit, and add him to my credit cards to be approved. We were going to use a VA loan so that meant I could not be on the mortgage but I would be on the deed. I pulled his credit up to 650 in under 2 months (I Have proof). I paid the down payment on the house.

The application process was pretty easy because I've been through the process with another lender since I was looking at another property. But one part that was not easy was the app itself would not connect through to pull the banking uploads or banking information, so I had to go to my bank, download, and try to upload it. Then LGI only wanted certain things. So that part was a little crazy and hard.

The people were very hands on helping and assisting. Ashley did an amazing job. She was out of state but she was still very hands on to assist. I can appreciate that because she didn't have to do that. And the lady who does the touring of your home did good. Even the manager was helpful. It's still a lot of construction that's going on. But the water smells bad out here. As soon as you come towards the door, it smells like eggs. And you can also see where some work has been rushed in the home. The quality could be better. Because when I moved in, there were two water sprinklers in the front of my yard that have been broken. I don't know how that happened or how somebody did that or what they did or what they didn't do. But as far as the staff go, they were fine. LGI Homes did a very good job.

It was appealing that LGI Homes covered closing cost and the HOA is pretty covered for a year and a half or so. My experience with their rep was good and while I haven't been in the home very long, I like it and I have no complaints. The community seems nice, too. I would recommend LGI.

LGI's rep helped us a lot throughout the process and he was very nice. His name was Willis and he would explain everything as is. He was also very easy to work with. So far, the home is perfect for us for what we're looking for. We're just having an issue with electrical and there are some improvements here and there that we’re seeing.

Everything went pretty smooth with LGI Homes and the customer service was great. I felt that the homes were built a little too fast because there were a lot of details that needed to be fixed around. But everything else seems pretty good and I would recommend a friend to LGI.

I felt very comfortable working with LGI Homes and the rep I had replied very quickly to my inquiries. She was always available by phone. So far, the quality of the home looks good. We have also applied for a couple of warranties, and the service was really fast. Aside from that, the neighborhood is nice, friendly, and clean.

The outside of the house is great. But there is some cosmetic issue on the inside as far as unfinished railing. They weren't sanded down so they've got a really rough edge to them. There is missing paint in several locations. We've had some plumbing problems. My ceiling had to be redone because the pipe leaked. I didn't get a lot of clarification on that. So they're redoing my ceiling right now.

The rep really helped me out and made sure I had everything I needed to move forward with the process. The home buying process was fairly easy too. As soon as we got in the contract, the loan officer definitely helped me along the way, and we closed in 30 days. I love the home, so far. I would highly recommend LGI Homes. If you live near the Air Force base, it's an easy commute and it's great people to work with.

Our LGI consultant was Brian. He was really responsive. I appreciated how quick he was to respond, even if he didn't know any answer. The first time we looked at the house, we immediately signed a contract. We were told that the seller would do a buy-down of our rate and cover all of our closing costs. But they had a new promotion and didn't realize that when we went in for the loan, we found out that they couldn't give us both. That was really frustrating because immediately, the price of the house went up. A lot of that, to us, was sketchy because we were guaranteed one thing upfront, but then when it came to actually purchasing it, we were told it's gonna be a higher price.

We decided in April to go with LGI. They didn't, however, start building the house until August. They completed the build at the end of October. But we've not been impressed with closing with our property manager. We've had quite a lot of issues with the house and with the construction of the home, and the construction manager is just not responsive at all to the issues. We wrote all the issues down in our final contract before we signed on the house with the issues that need to be fixed within 14 days.

Some things went well with our experience with LGI but we're still struggling to get some things done. We had to put a strip around the front door. The bathtubs have pits in them or spots that no one's addressed yet. There's still painting that needs to be done around the top of the garage door. The sod in front of the house is dead. Some of the people told us, "Yes, they'll take care of it." Some people said, "It'll grow back." But, it did not.

My experience with LGI was awesome. From the time we walked in, we spoke to Chris and she walked us through. When I was telling her about my credit card, she said, “Don't worry. We're gonna help you out.” She introduced us to Merle. Merle checked our credit. Merle now introduced us to Jessica, which was the loan officer. From there, it was smooth. We had all the paper we were supposed to give her and we gave her. She told us that it was good. Our contact with Jessica was wonderful. We got a house within less than a month. Our home is beautiful. We love it. It's brand new.

The purchase process went fine and application was fast. I had a great experience with the reps. The home I got is of great quality. It's spacious. Also, I like the small neighborhood I'm in.

The team at LGI was great. They were straightforward with the steps and who was going to assist me with them. If they were busy at a particular time, they followed up and answered the question. There had been times in which I would come into the office face to face and ask them questions. They were able to answer them or if they didn't know the answer to them, they would follow up with those who could provide them. The quality of the home is good though there are small things that I see that could have been paid a little bit more attention to. I would have liked to have towel racks in the master bathroom and the spare bathroom. There's only one rack for a hand towel in the half bathrooms downstairs between the kitchen and the living room area. On some new builds with other companies, they have that in there. With house prices as high as they are, that should have been a consideration. I'll be glad when construction is done, but it looks like it’s gonna take a lot longer than what it is.

Communication with LGI was pretty good. Although, it seemed like the reps were still in the learning process of what to do. They got back to me very quickly. One of them stayed in touch. Whenever I couldn't get in touch with the loan officer, I will call her. The next thing I know, I'm getting a phone call from the loan officer. She helped out a lot. As far as the home, the quality is pretty good.

They haven't finished lots of things in my house and they always make me wait. They say they will come today but then they are just skipping the work they haven't done for me. They are building lots of houses so they haven't given me the time when they will fix everything. They can improve by having a phone network service and having everything fixed for houses they have sold. Other than that, the place is good.

I tried to get an LGI home when they first started in Forney but I had a credit issue. The rep told me to get a premier card and do it like I'm supposed to which will help my credit. Within a year I was ready to go. The rep I worked with was Arlene and she was wonderful. I love her and I like her theories. Once I got there, she told me, “Girl, you’re preapproved. Let’s go find you a lot.” I picked out a lot and came back. LGI took their time. I had to get this and that and they were with me. The rep who helped me get the loan, Chad, was good too.

Communicating with their rep was like I was talking to God in front of me. I gave him my testimony and he was there guiding me and telling me, “God brought you to the right door and I am here with you. I was about to go home. My wife and I were having a little bit of an argument. And you came in here, God sent you to me, and I am here to help you.” We both cried and he said, "This is my job and I'm gonna help you. You're gonna be fine. You're telling me you've been homeless and you've been sleeping in your car. You're gonna get your home.” He went in the back and came back saying, “I have a good and a bad.” I said, “I want the bad one.” He said, “The bad is you're about to give me a hug.” And I said, “What?” He said, “Yes, you got approved.”

The guy, Mike, talked to us every day. We went in, started the homebuying process with LGI, and they told us what we needed to do as far as getting things off our credit and taking care of things. We did that then during the underwriting, the rep was giving us a hard time about everything. First, she was talking about my husband’s name. Him and his dad had the same name, and she said she needed the dad to sign something. But his dad said he wasn't signing anything and I told her she couldn't penalize us for that. They have different licenses and Social Security numbers. We’ve given them everything, including a bank statement. So, we got past that.

The reps at LGI were nice to talk to, concerned with making sure I knew what I was getting. It didn’t matter if it was weekends. There was always somebody that could answer my questions. If I had any concerns, they addressed them. LGI's home is better shaped and better built. The community is quiet. I like it.

I snatched up the only model left. It was under contract and the financing fell through with the buyer. The agent’s manager would not get back to me in a timely manner and then, I would have to follow up again. There were also issues on the day of closing. I don’t understand why LGI Homes does a walkthrough the same day of closing. I expressed to them that some of the countertops had a couple of cracks when I saw everything. After that, it still took three weeks for the loan and on the day of the walkthrough, the construction manager still didn't know. They came out two weeks ago and said they would give me a callback. I’ve spoken to them two times but I never got a resolution on that.

The process with LGI Homes is a lot clearer than that of the other builder we had looked at. We got more bang for our buck with LGI Homes. Our rep, Casey, was great. He stayed in communication with us. The only frustrating part that I had was the pushing out of the closing date. One was communicated then it changed a few times. We love the home, but there were a few things that I noticed after we moved in that I didn't notice during the walkthrough. There's a shelf that's not put together under the kitchen cabinet. There are a couple of slots that we've noticed. They didn't leave the paint like they said they would. I'm trying to gather a list and I need to look at the paperwork to see how to file a claim. But other than that, it's a lot of space that we needed. We went from a two-bedroom, one bath to all of this house. Even the guest room that I'm in is bigger than what I thought. I like that. I work from home, and I'm able to put a king sized bed and my desk here in the corner. My kids have their own rooms and they're loving it.

The experience with LGI was great from start to finish. We downsized from another house and everything in here is just like we wanted. Everything is perfect. LGI should jeep up the good work.

I like the quality of the build of LGI. We chose the model called The Burton. It’s huge, very roomy and spacious. So, we fell in love with the space and the lake in the backyard. Those are our two favorite things. The people were very friendly from the top to the bottom, and they helped the entire process. They didn't give up and we didn't give up. They worked with us diligently from the beginning. They were all very professional and informative.

Dealing with the rep was pleasant, friendly and very informative. We had a lot of reservations and everything was explained to us without making us feel like we didn't know enough, even though we didn't know anything. Molly, our consultant, was the most direct and honest, which was what we appreciated. We were out looking to get another house and we went with LGI because of the honesty that we were getting. The quality of the build was good and I'm happy with it. It's a work in progress but we're almost there. Our new home made our life better. I work a lot but our kids are content, comfortable, playing and having fun. And that’s what matters to us.

I gave LGI a call and they started me through the process. From application to closing, that took two months. So far, I love the neighborhood. It's nice and quiet. I love the house because this is the first new house I ever had. It's got a few dings but it is nothing I can't work with. I had a few call-ins on some warranty work and they got right on it pretty quickly. The only thing I hate is the fact that certain cable companies don't service this area.

I was interested in the area that LGI was building in the city. My rep from there was Charlotte and she was fantastic. She never gave up on us. We had a bit of an issue with our first lender and she was there to walk us through the whole entire process. She was always attentive with us. I right away knew that she had been doing this for quite some time. On the whole, we love our home. We moved in a couple of days ago and we're very satisfied with the amenities. This home gives us our own space. I have three children who have their own bedroom now and we are so happy. We are ready to make memories and have a good time in our home and have family over.

We had a retailer that helped us get our home and her husband works for LGI. From that first home scene with him, we decided to stay with LGI because he was great. He got us started. LGI has great people and they made the process as fast as possible and as smooth as possible. Everything is well-maintained and there are smiling faces all around. If I have a question, no one there hesitates to help me.

LGI Homes helped us through the whole process and got it taken care of fast. It took us about 30 days from start to finish. It was a great experience. The communication was good. We could get a response back fairly quickly. The neighborhood that we're in is still up and coming so, there's a lot of building going around, but it's not noisy and it doesn’t disturb us. It's a good community.

The home buying process was a little stressful but pleasant. We had to be out at a specific time because we were giving the home back to the owner. It was dragged out a little bit. But my account manager was really sweet. Our home consultant was really cool and very informative. I work a lot and he was able to text me when I needed him to text me instead of calling. I lease apartments so I do what he does. He was not salesy or he wasn't really pushy. Both the people I dealt with were just really pleasant.

Amber with LGI Homes was very professional and caring. She answered all my questions. She went through her manager when there were things that she couldn't get an answer on. She was instrumental in helping me because the underwriter was giving me a hard time in the closing. I recently retired so some of the documents they wanted were not available yet.

The process was great and the service was very pleasant. They answered all the questions that I asked in a timely manner, even the questions that I thought were silly, no matter what was going on. Even if it was the weekend, they still responded back. They let me know things that I didn't know.

We love our home. I like the roominess. Other than the small backyard, everything is perfect.

The rep was very personable and answered all our questions. He pushed the completion of the home. We closed nine days earlier than what was in the purchase agreement because of the sale of our older home. It was very difficult coordinating the sale of our older home and moving out and moving in the new home without any time lag in between. He was instrumental in getting that early closing date. It's a team effort in the LGI office with the project manager and the financing. They went beyond what they had to do to get us an early closing date.

Everything went smoothly. Our rep with LGI Homes knew his business. He helped me out with every aspect and answered all my questions. I love the home and I'm impressed with the amenities that they offer. You can’t beat a brand new house for the affordable price that LGI Homes offers.

Viewed homes & signed purchase contract at Morgan's Cove, St. Augustine, FL. We loved the homes, floor plan and building construction. The issue was the Sales Manager, extremely difficult to deal with, unpleasant, not interested in helping people. An embarrassment to the realtor profession. We would have loved buying the home there, but not at the cost of dealing with that individual.

The home buying process with LGI Homes was smooth but still stressful at the same time because we got accepted and then we didn't and then we got accepted again. So, it was a roller coaster. Christie was amazing. She's helped us through everything. There was one point where I went ahead and asked her a bunch of questions at 2:00 in the morning, and she still responded to us. LGI has been very helpful with the whole process. They do everything in the office. They will still help if you have those home questions.

I bought a house with LGI before and I liked the way it worked out. They offered to pay for the closing cost which saves about $20,000. Also, I like their warranty. This time, I worked with the same rep and he was a nice guy. We had great communication. He gave me his personal number. If I had any questions, he told me to call him.

The LGI rep kept me up to date as best as he could. I got frustrated because the time I got pushed back for the house but that was expected because of the labor and material shortages. There are a few things that I've caught that are probably lacking when it comes to attention to detail. But the overall product is good. I like the home community. My kids love it. There are a lot of families so it’s great.

The quality of the build of our LGI home is good and I like the neighborhood a lot. It's a lot quieter than I thought it was gonna be. Also, there's a park with a splash pad.

My daughter purchased the home for herself and I helped her a little bit. I visited LGI’s office at least two times and the people there were upbeat, professional, kind courteous and helpful. The home community is in Bridgewood and the only drawback is there are no street lights. But outside of that, everything is beautiful. My daughter is happy as a peacock. I would recommend more people get involved with LGI because it’s been positive and wonderful as well.

Everything was fine with LGI Homes, although I had an issue with their mortgage people. But other than that, the quality is fine and the community is quiet and lovely.

We liked LGI, the way they treated us, and the way they did all the paperwork. The salesperson was very professional and helpful, which was the main thing for us. Also, we like the quality of all the houses they have and the different models.

The communication was fairly bad. I did not really receive any notification so we ended up having a lot of issues. I had to change our closing date multiple times, a lot of things had to be done over and over, and some of the finishes are a little sloppy - like ceilings, plasterwork, and walls. Those are still in the house currently. The ceiling was worked on for six times, even to the point where it was taken down all the way. Where they put the pipes in the wall made a huge bump in our hallway and the hallway is very long so you see that it comes out like a pregnant woman in the wall. It took a lot to get that fixed and still not 100% fixed because you can only move a pipe that’s in the wall so much.

The program LGI Homes had for first time homebuyers was good. Debbie was very helpful and everybody else was. I would have liked if they had this normal driveway in, that would have been nice or if they would have give a discount for putting the basic one. Other than that, I like the windows.

My home consultant Henry and I have very good communication. There was gonna be a delay with my roof and he kept me up to speed with everything. His customer service stood out. If he didn't have the answer, he would direct me to his supervisor. But it took so long to get in the home due to COVID. Also, the only thing is that the gutters are situated at the right side of the house. The front of my house fills with water whenever it rains. They should have put another gutter. Other than that, I love the layout of the home and the appliances. I love that the community is all new homes. It's a brand new neighborhood. My experience with LGI has been pleasant. With anything that has come up, the team I had has been amazing.

My rep Bryce is great and he's been with me every step of the way. He answered all my questions and he's very helpful and knowledgeable. He told me things that I didn't think to ask. I got a Blanco home and it fits me perfectly because the master bedroom bath and closet are huge in comparison. The other two bedrooms are optional rooms so I didn't need it big for those. I love the house and I recommend it.

We had some problems with the LGI rep who was doing our walkthrough. We had to go to our sales rep and manager rep to get things situated. It was a bad experience and we almost backed out of buying 'cause the guy was such a prick. We walked through the exterior and interior and we pointed out things that are messed up so he could mark those with blue tape and have them fixed. They said their goal was to have three pieces of tape or less and we had 40 throughout everything. There were a bunch of scrapes and chips on the floorboards as well as a lot of places that needed paint. It was just ridiculous.