LGI Homes Reviews

However, we were so far in the process and I really needed to find a place to stay since I'm going through a divorce. I couldn't change at the time. But if I had more time, I would have went looking somewhere else because I didn't like the decision that they wouldn't pay my Realtor. I still won't hold that against them though.

I love the quality of the home. I love the open concept of it. I love that it's in a townhome because I didn't want the yard. I also love it being brand-new. I like new builds because no one has lived in them and I don't have to worry about any surprises. The space is enough for me. The location is perfect because I wanted to be an hour from Orlando and an hour from Tampa.

I started off getting a townhouse, but the Lord wouldn't let me do that. So I had to go find a house again. I then worked with Dana when we moved to another county, and she directed me to different places after I told her what I needed to do. I eventually ended up with Kenny in Oxford. All of them were very helpful.

The house I have is great quality. What’s unique is the way the walls are painted. Nobody paints walls of a whole house with that design. It's tedious work and most of that painting they did is usually done on ceilings. But they did it throughout the whole house, and that takes time. I wouldn't have painted a house like that. I also really like the way the windows are framed.

I just moved in, but I already love my community and even my neighbors.

The house is good. I love the spaciousness of the master bedroom. I love the downstairs floor plan, with its openness and space. There’s a patio area too, and mine is screened in because of the bugs. A lot of the homes that I visited didn’t have that patio area.

But the structures of how they’re building it could have been better. I’m big on extra space, and there’s no storage space in the garage. The garage is only fit for a car, and that’s it. There’s no walkaround. You also have to make your own closet like a linen closet. There’s no hallway closet. Overall, it was still a great, the company was still good. I would definitely recommend them.

The interaction with the home consultant was great. It was Colin most of the time, and he was awesome. There were a couple other team members that helped us too and all of them were great also. Everyone was really easy to work with.

There was one little thing. I don't know if it was the builder's fault or Xfinity. When they laid the foundation, the internet cables that were underneath were crushed. They got it all fixed up, and it ended up not being a big deal. Even though it might have been a little mistake, it wasn't anything detrimental.

We don't have a lot of people in our neighborhood quite yet, but the people that are there are great. We love the Johnstown area, and I know it's not really LGI necessarily. They're working on building a dog gym, but they're still in the middle of construction. There's not a whole lot of amenities near us. I'm excited for that though. That's something to look forward to.

My wife and I have a baby girl on the way, so it's nice to have the extra space. There are definitely no complaints on our end.

The process was very quick and simple, and the home was already built and so, it just worked out. I had a Realtor and there was not a lot of communication between my Realtor and my consultant. And from what I understand, LGI doesn't typically deal directly with Realtors because they market towards first-time home buyers who typically come in without a Realtor. So that was a bit of a challenge, and I wasn't aware. I feel like they both could have done a better job initiating communication.

The consultant didn't have the correct information about the servicing of the loan. I know that with government loans, they're typically sold in pools and FHA is typically pooled with other Jenny loans and sold to servicing. And so, when I asked him if the originator would also service the loan, he guaranteed me yes. But I don't think he was aware.

We had an independent inspector come out, which I found out that it's also not something that LGI deals with very often. So my independent inspector found some minor things and they did address them for the most part. There's still one major outstanding issue that they don't seem to think is major. But we're still following up with them on that.

We looked at three different homes. The first house they showed me was way too small, and the next one was too big. It was almost 400,000. The last house he showed us was perfect. So, we went ahead and said it’s the one we want. My credit rating was way down, but they built it back up for me. Then I got qualified and everything worked great. LGI Homes went above and beyond. The people are the best and give you the best service. Even until now, if there’s something I don't understand, all we gotta do is go to the office and they’ll help me with it.

The house is built really nice and I like it. It’s been through rains, snow, and cold. It got down to 19 degrees, but it stayed warm inside. So, I’m not worried. I'm 100% satisfied with everything about this place. The people around the community are very nice. They all wave at you and talk to you if you stop. We live close to everything in downtown, and we're only 20 minutes away from shopping in Winston-Salem. So we're pretty well fixed. We really enjoyed everything. LGI is starting to build phase two right now.

I love LGI.

Coming home from work, I need peace and quiet, and the community around LGI Homes is what I’m looking for. Everybody I’ve spoken to loves it. Driving by, I’ve seen a library and parks nearby.

The home consultant was on top of things and answered everything straightforward, so we never had to reach out with questions. It was our first time buying a house, and the process went smoothly. The quality of the house is good, and we don’t have any complaints. The community is in a secluded area, which is nice, the houses are spaced a decent amount from each other, and there’s a children’s playground in the community.

Our salesmen, Tim and Rich, were amazing and had positive energy. We had no intention, but Rich called when everything got available. He and Tim walked us through the process. Both of them were always available any time we had a question. They were very encouraging when we had a moment of doubt. The process was never easy, but they kept pushing us forward. It was smooth and beautiful. I love the guys and really appreciate them. Tim and Rich and the whole team in Magnolia were amazing. They said we were their favorite.

We wanted to stay in something no one else stayed in. This is our first time stepping out and purchasing something this large, so we wanted a fresh start. We’re still working on it, but we love everything about our home. Even the neighborhood, it’s quiet and very friendly. I can walk down the street and play my PS5 Portal because the whole neighborhood has Wi-Fi. It's crazy. It also comes with the house we live in. That's real nice right there. They have the trail DuPont, and they're also working on the flower patch. They’re still building in the community, but they have a lot of good amenities that we love. We are very satisfied.

We used to live in an apartment from a high poverty place. So, it has greatly affected our life because we're in something we can say is ours. And we have our own yard. It feels amazing.

LGI means Live How God Intended. Because God wants you to be safe in a place where you can prosper, grow, be happy, and stress-free. We just thank them all so much and we're enjoying everything.

The overall build of our home was good. We've had issues that were fixed immediately with a warranty, like the mailbox being on the wrong side of the street. It got moved over. And then the electrical in the bedroom was a little bit messed up, but someone came out and fixed it up. We haven't had any issues since.

The salesperson, Bree, was good throughout the process. She even told our Realtor that they would take care of our Realtor and that they knew we made an inquiry and visited. But the higher-ups overrode Bree. We moved into our brand-new home and shortly after, gray toilet water flooded our house. One of the plumbers left a device in one of the waste lines. We had our goods here and those got wet. It was a disaster and LGI wasn’t empathetic. The answer I got was that the construction manager would come in and take out the molding. When that happened, I said we needed a cleaning crew immediately. But my wife and I ended up cleaning most of it ourselves. This was on a Friday. He said they’d come on Monday, and I told him they needed to come that day.

I’m not impressed with the construction team at all. The new people they put in charge are doing much better. I also had to go back and forth with the VP to get them to do the right thing and bring in a mitigation company to tear up the floor. Five weeks later, we still don’t have access to our master bedroom. And we were never offered to leave the home. There is dirt and dust everywhere as a result of fixing the repair. So, we've been pushed to the back burner big time. It's not an impressive thing.

We live in a developing community and it's much more pleasurable to be outside the house than inside. New buyers seeking the area have stopped me on three occasions and asked what I thought. And I make sure to tell them my experience. Everything is good when LGI gets paid. But as soon as something goes awry, true colors come out. And the way we've been handled has been deplorable. Once this is fixed, we're contemplating litigation because this has been a horror show.

When we bought the house, it was a hole in the ground. But we were very familiar with the model and the home and all the upgrades. And they did not deliver all the upgrades as promised. I told the construction manager that this is not consistent with all their other spec homes. And he said they saved some costs. So, we didn't get the country sink we were supposed to get, which my wife wanted. And we didn't get two-tone paint. So, those are just two that we know about, and we haven't gone into all other things. The other thing is the fire hazard in the house. I'm not taking this lightly. When they opened the walls to 2 feet because of the water damage, the installer of the fireplace left a cardboard box right behind the unit and plastic bottles. So, whenever we peel back anything, we're finding poor hygiene or things that are concerning to us.

There wasn’t any pressure from Chris. He explained the product and took us to see some homes that we described that we were gonna get and we'd be interested in. When we saw the house, we were knocked off our feet. It was that nice. We told him it was a big decision for us because we’re in our season of life, and my husband and I are gonna sleep on it. We talked about it and Chris followed up with us later on that evening and thanked us for coming out.

Chris asked us what we thought about the property, and we said we'd like to come back out again tomorrow. When we went back, we looked around again. Chris politely opened the doors for us, and we put a contract on it that same evening and signed. I love the way that LGI did everything and pulled the credit. Some of the others sent us home to do the application, and I didn't want to do all that. They ought to have an in-house person at least to tell us if they think it'll go, which was where David came in. It was smooth. And the loan officer was awesome. We closed within three weeks. The move is quite far for us, but we’ve moved in. We are putting things where they go as we move in. We love the house. It's quiet, and it’s kept. Their team out there at Emberly is on it.

I was given sheet about the information on the geothermal system, which was a big plus to us. I had sent the contact for that an email, but he said that he had moved on to a different position already. I kept trying to get them to change the contract, so that was a little frustrating when I got in. It was difficult to get some specific information that I had wondered why it sat for two years. This might be because there are several homes here that were completed a couple of years ago. It would be better if they did a dive and made sure all the information is current for 2025 on the house.

Overall, the quality of my home is good. I like the geothermal and the solar. The whole concept has a good feel to it. There are lots of walking trails, too. It is an excellent community, there are some good homes, and I love it here.

Some things could be better with the quality of the build but these are very minor things that I’m not quite happy with. Overall, the build is great. I love the community. It's very quiet and peaceful, and everybody seems to respect everybody's space. The way they decorate it, you could tell they're proud homeowners.

Our construction manager spent nearly 3 hours with us walking through our new home with us making sure we were well informed and that the house was in top-notch shape before we moved in. He even arrived at the home at least an hour before our appointment and carefully inspected every surface on the home and tagged any spots that needed touch-up paint, caulk, or other finishing. Kelly was complete in his explanations but also flexible in his presentation, recognizing that we were experienced homeowners. With employees like Kelly managing the construction process, I am sure that our future as an LGI homeowner will be enjoyable with no unpleasant surprises!

Overall, the build is okay, but I would’ve done a better job on some of the visible finish work. You can see PEX coming out of the floor for the toilets, and it’s crooked and a bit sloppy. It’s small stuff, but noticeable. Also, the neighborhood has two parks for kids, but there is no pool. Ultimately, LGI got me the house, so that’s positive. The reps were friendly and communicated well.

When I moved in, they showed me around. People who were around me, including my realtor Esmeralda, were amazing. There were some minor issues that came with the house, but nothing can be 100% perfect. When I told Philip about it, he said he would come over to show me how to put in order.

The first contractor I worked with was amazing, even when I put in orders for things that happened. I was shocked when I put an order, and within 10 minutes, Philip called and asked me if I was at home, and he came right away and showed me how to do it. Whenever I have questions, I always send Philip a text and he answers me. I’m the one who would say, “I’m working tonight. I need to sleep. On my day off, I have this day.” Then they will work with me.

When my window was cracking, I sent a message to Philip. He told me to send a video of it, and he said it was very bad and that we would send a work order. Immediately, the contractor called me that same day. He asked when I was available, and I said that I would be the following day at 9. I was back in my house at 8:30 and they were already waiting for me outside at my parking space. I was so impressed.

Homes are expensive now. LGI’s price is high but Philip encouraged me to lock it in. He also said that they would give back my money if I changed my mind. As soon I locked in right there in the office, the price came down. After a day, the price went up again. I had equity on the house within days. My coworkers said, “Are you sure that that’s the price?” I said, “Yes.” They said it was a good buy and it was my time to buy this home. I have been telling my friends that if they want to buy a home, LGI still have homes that are not sold yet.

The people who are in charge of LGI know what they are doing. By putting all the first-timer through, it is very impressive. I will give them 120 over 100. The way they handled from the beginning of showing me around, to closing, even the mortgage and financing people, they have been very understanding. I was not stressed for one day. Around 17 days I was closed. When I’m at home, I feel happy and fulfilled. The house is beautiful and well-constructed. I do not have any complaint with them. They did a good job.

We love the home. We love the structure, the fixtures. We really love the space. I would recommend LGI Homes to anyone seeking to buy a brand-new house. I love the location. I love the feel of the neighborhood. And it was a very good experience

When we got the home, we got a courtesy gift from LGI Homes, a mat that says, “Welcome home!” That was so cute.

We just moved in so I’m checking the finishing. I hope everything would be as they say, but they could do a little better with the finishing. As for the location, I like it but I don’t know yet for my kids and my wife.

The loan consultant gave me a list of things to do and I did them. I sent over all the paperwork. And I would check in every so often if he needs something from me. He assured me that he did not need anything else from me, and if he did, I would get an email and go to the web portal. He said he had everything that he requested, and that made me feel really good.

The quality has been okay. The house was sitting vacant for six month because they couldn't get a seller. There are a few things that could be improved upon. There's not enough lighting in the bathrooms and over the showers and it's pretty dark when you get into the showers. The hallway light also should should have a switch on each end of the hallway and there's only one. Other than that, it's been fine.

The community is fine so far. It's a huge metro district community. I haven't had any problems, but I've only been in for a month.

It seems some things were rushed, that and aren’t the greatest like the caulking between my shower and the drywall has big gaps where moisture can get under, some things with the shower door were installed backwards. My garage door on one side droops ever so slightly because the two bolts on the brackets were not installed in the same spot as the other side and that droop causes the wheels to go out of the track. So, we’re a little disappointed with those things, and they haven’t been addressed yet because of conflicting schedules between mine and that of the technicians, but we’re trying to figure it out. And for a brand-new home, I expected it to be a little less warranty-needy. But compared to Lennar or D.R. Horton or any other track builders, LGI is better.

I haven’t really had a lot of time to interact with my neighbors, but the community seems nice. There’s not a lot of tall trees because they’re still baby trees. But it’s a nice area, it’s very quiet, so we like it. There’s a pool, playground, and some nature trails, and I haven’t really had an opportunity to use the amenities ‘cause I’m at work, but my kids have and they like them a lot.

LGI Homes had built a building out here, and my daughter came by and checked it out, and we found it to be a good price. Gina was a consultant and is a very nice person. She was helpful and concerned about what I was concerned about and was understanding. She's not working in the office where I purchased my home but if I have a concern, she always tells me I can reach out to her. She does very well at her job. The loan process took less than 30 days to be completed.

The people that work at the office are very nice, but the home itself could have been done with a better job. The house was not built very well at all. The flooring and the corners are very rough. They need to be sanded down. A whole lot of thought didn't go into the houses. But they fixed the one they could fix, however for the corners, they can't do anything about that.

It was a small enough community, and they only had limited numbers of the specific floor plan I wanted, and there was only one of those four plans left unsold.

It's a four-bedroom, three-bath. I don't remember whether it's considered 2 1/2 baths or three full baths or what, but it's nice. It's upstairs-downstairs It seems to be good soundproof. The town home next to me hasn't sold yet, or I think it's sold but they haven't moved in yet, I will know hopefully in another month I can hear my neighbors. I have a corner unit so I only share that one side with someone.

I really like the park. I have a dog, so it's nice to be able to take him to the park. And there's a community garden. I'm not much of a gardener, I don't use it, but I know a lot of the people in the neighborhood do. I think those are the two big things. It's kind of nice having small patches of grass that I don't have to do the lawn work for.

LGI has been good at coming over and fixing after the fact. But I think most of it is because I had a very fast closing. I closed and had to be moved out of my old house within 24 hours, so we didn't have as much wiggle room between closing and the guys, the contractors, were definitely trying to get things ready for me fast and on time so I wouldn't end up in an awkward living-in-a-hotel time.

The people here are really nice. The LGI guys who are still at the sales office, they're really nice. It's a good community and they're straightforward. They check on you throughout the process, and that's really helpful. I have recommended them to friends. Before the town home next to me sold, I was trying to get different friends to move in next to me and be like, “Come be my neighbor.

The process took a while. It took a few months. It was mostly because we were waiting on a credit thing. But as soon as we got all of our end straight, it was a very fast-moving process.

The home is really nice, but there are a few things that could use touch-ups. We’ve noticed that some of the aligning against the walls doesn't meet all the way, and there’s ants and spiders that crawl out and through in there. I like the location itself. It seems like a very family-oriented area.

The home is finished, but I’ve been going through a little thing since I moved in because of the electrical, but they fixed that because I’ve been going back and forth. Now, the garage doesn't work at all. It doesn't go up, it doesn't go down. You have to put it up yourself with your hand. I had to put in a claim for that. They never gave me a discount or anything, no gift card.

The price could have been a little less than I expected it to be. I didn’t expect it to be so high because they told me one price, and then it ended up higher. The sales rep called me and told me the rate is lower and this and that, and I didn’t get it for that.

The home consultant was friendly and helpful. He was there and gave advice. Every time we needed an answer, he found an answer for us. The closing could have been faster. We had issues with documents and getting them uploaded to their portal. That could have been a smoother transition.

The home is not high-quality. It was the least expensive of the units that they had available. There are some things that I would like to upgrade after we've been here a while. But I'm mostly satisfied with it. They fixed everything that we found that was an issue and they even gave us some pluses that they weren't supposed to like window screens. It wasn't supposed to be part of the build, but they put them in for us when we asked. That was nice.

I don't know much about the new home community. We are the only people in the townhouse building we bought in. We've seen a couple of people being shown other units and one of them has a sold sign in front of them, but there's no one else here to this point. We don't have any amenities. There's Cottonwood Greens community that we're supposed to be a part of and there's also a clubhouse. But the townhomes are not part of that community, so we're not allowed to use any of those amenities.

I don’t like that there’s no grass in the back, and there’s scorpions and roaches and ants, but the exterminator said it was just seasonal. Other than that, the LGI house looks better than the Lennar ones.

The home consultants were very professional. They kept the communication open. They were consistent with providing feedback by this day or this time or after this process, we will have information that will help me with my question.

I've only been there for over a month, but besides that it doesn't have gutters, I really do enjoy my home.

It’s a great location. I’m glad I chose that spot. I love it there. I love my new home. Everything has been great.

The build is different. It’s not top-tier compared to where I came from, since we downsized and there isn’t enough space. The kitchen doesn’t have enough cupboard, so I’ll need to purchase additional storage. But other than that, it’s okay.

The community is okay as well. Everyone seems to keep to themselves. I’ve been here about a month and I work from home, so I notice people coming and going, but I haven’t really met anyone yet.

When I drive around the neighborhood, everybody seems to just keep to themselves. I would like to communicate with some of the neighbors eventually, but so far, I haven’t had the opportunity.

And then I was talking to my brother who always did new builds, and he said I gotta get outside my own box, go to a model home, and look at the new builds. Because they usually help with certain things, and new homeowners get different credit when it’s new.

My daughter-in-law had purchased a house from LGI. We both loved her house. It was right up the street from where she lived. I said I'm gonna go there and try, and it worked out.

In the past I had a home, but I was married. This is my first time being a homeowner by myself. So I want everything to be on point, I’m just learning how to use a tool. I've been here since August 29th, and I haven't seen any issues. They immediately fixed the little things that I did run across.

With all the prices going, it was a little bit out of my budget. But when I look at the land and the yard that I have, where my dog could run around and just enjoy, it’s fine for me.

The service has been great. I already recommended them to a friend.

The quality of the build is really good. The floors are really nice, because we don’t have any rocks or grass in, whatever dirt comes into the house, you can’t really tell. The garage is nice and big, the entryway is very open, and the bedrooms are a good size. People in the community have been friendly. My wife has made friends and acquaintances nearby that she can call on for help. The LGI office is right there, so if we have any issues, they can come out and help us. It gives us peace of mind that the company is not just gonna go away.

They’re caring people and I would trust them to build another home. We feel like the house that we live in is not just a house, but it’s our home. It's like a place that we were designed to be in.

They showed me the house and were very patient in every way. From the numbers they gave me and when my closing date was, everything stayed pretty much where we had talked about. The whole process of buying a home can be a little stressful with the bank asking for a lot of different paperwork, but LGI Homes has been great.

The neighborhood is very quiet, and I like it. I've been preoccupied since I've moved, and I've only been there for a month and I'm still unpacking. I haven't had time to explore much of the neighborhood yet. But I heard there's a great winery around that I wanna try.

They also encourage buyers to have their own inspection to ensure the home is absolutely move-in ready. All the homes have beautiful granite countertops, durable LVP flooring, carpet in the bedrooms, and stately black-toned fixtures and finishes. They offer great incentives for their buyers, such as, a 30-day close on a new construction home, and $0 money down in a lot of cases!

Upon our return from viewing homes, Travis shifted from construction educator to road-side assistant as we discovered my SUV had a flat tire! Recruiting his colleague, David, they went to work on removing my flat and putting on my spare. (Getting my spare detached from the underside of my SUV is a difficult task in and of itself!) I’m sure this was NOT something they intended to do that day, but it sure left an imprint of sheer appreciation. Thank you Kyle, Travis, and David for allowing me to learn more about your new construction homes, and for going the extra mile to lend a helping hand…or four! I hope I can repay you by representing some buyers for your new properties!

We are definitely happy with the quality of our home, the price point, and the buying experience. If someone’s looking for an experience like the one we’ve described, it would not be a bad idea to look at LGI Homes first.

I’m loving the community so far. It’s pretty quiet and the people are great. It’s easy access certain stores and schools, so I think it’s a great neighborhood.

Our house was brand new. It's a 3-2 three-bedroom, two-bathroom on a quarter-acre, and is not in an HOA, which was important for us. It is at a very convenient location for our family, work, and travel. There are elementary schools, and the local schools are close by. There's that beach that's right there in Hudson, SunWest, and all kinds of amenities. We are able to walk into a home that we know is insured and not gonna have problems in two months or a month after we move in. In fact, we're told to call at 11 months to have them come in and do a tour to fix anything before the one-year extensive warranty wears off.

During the loan process, I got with one of their main loan guys and he worked with me really well. He helped me to load up all the information I needed and walked me through doing all that. I then worked with the loan officer through loanDepot and they also walked me through everything and helped me out. I really had a good experience with it.

The home is nice. One issue that I'm having is they didn't put a big enough air conditioning unit in it, so the back bedrooms will not stay cool like the rest of the house. I'm working with them now for that issue, but everything seems to be good.

I was a little disappointed with the appliances. I was shown pictures of one type and received a different kind of appliance. The pictures of the kitchen had the side-by-side refrigerator-freezer and I ended up with a cheap one that has the fridge-freezer up top and the refrigerator below. For an almost $400,000 house, I expected better appliances.

I spoke with LGI and they said that I could buy my own refrigerator if I want with their incentive program through Whirlpool can you get discounted. I still haven't done and I'm frustrated over it. I shouldn't have to do that.

The loan process was the only part where we needed better communication, especially if I’m spending money like that. It went almost a week and a half without hearing anything back from LGI.

I’m probably the loudest one on the block. I don’t have any problems with the community. It’s quiet. I haven’t met too many people yet except my next-door neighbor and the one across the street.

My daughter and her cousins went walking around, and they came back wet. She said there was a water park back there, which I had no idea about. Everything is good right now. I have no complaints at the moment, and I hope I never do.

The build is great. But it is just some things that I, as a customer, would always think should come with the house, like a doorbell and a shower where you put your towel. Those were not part of the house, but I installed those myself. I understand why the doorbell is not the same now because people have those Ring doorbells. Probably, just like everything else, the housing market changed. It’s a nice community. But I really think that they should put up a speed limit sign because they are speeding through the neighborhood. They’re on the ND 500 around here. You have kids getting buses and things of that nature. Most communities that I have lived in had the little children playing signs. Right now, I think they just should’ve put a little sign that says speed limit 25. Other than that, everything is fine.

The only thing I’m working on now is the homeowners association. The person over the home, she likes to do everything by email, and I’m not too happy with that.

I’ve only been in my home a few days, and as of now, I feel like the quality is decent. The location is a little further than I wanted to drive, but it’s worth it.

The interaction with the representative was very good. I didn't feel like I was rushed or I didn't want to work with these people. I felt comfortable during the whole process. They made me feel they were here to help me learn more about this home. She was very honest and gave me information that I needed, especially if I wanted to add a fix. She gave me the number of who to contact with. So far, she's really good. She was really nice and very knowledgeable.

The part I started getting a little frustrated towards the end was with the appraisal part when the person went to look at the home and we had to wait for him to do that. That was stressful. But altogether, I would say my whole experience was very great. Another improvement is if the person is getting a home loan. LGI needs to make sure the one that's processing that paper is calling and talking to them.

There are some minor discrepancies in the home that can be fixed. The ceiling had holes in the garage area. The back sliding door is not level and it couldn't lock. My Realtor also said the water going into the pipe for the shower sounds loud. It’s supposed to sound quiet. That's the only discrepancies that I've seen in the home. I like the community because it’s peaceful, it's new, and I'm going to have some good neighbors. I also like how the HOA is. It was just right. That made me feel comfortable to make that decision.

My home is a three-bedroom, two-bath, standing in a pretty nice lot. I do like that about the LGI home, that I can have dinner and not listen to my neighbor. It’s not like these new homes with HOAs that are sitting right next to each other.

Home consultant was great. He was very welcoming and also had a lot of information that we had not received from other places because we had gone to many communities.

Honestly, I don’t think the materials are very good. It feels like even small things cause damage, the walls, paint, and drywall come off easily. We noticed this when we sprayed a window with Windex and let it sit for a bit to clean it. The liquid dripped down, and the paint lifted and the drywall started coming off around the outside of the window. I remember thinking, that was just Windex.

Also, when we moved in, my son was carrying a small piece of furniture by himself and accidentally hit one of the poles on the side and automatically the stock came off quickly which surprised me, something that minor wouldn’t have caused that much damage in other homes.

The build of the house is good. The framing and the roofing were great. The only thing that I think would be a bad thing is the insulation, because my AC is constantly working. If I set it at 72, it will continuously run all day long, all night. However, I love the new community. I could leave my garage open all night long, and nobody would touch a thing. Working with LGI Homes is totally worth it. You get a brand-new house compared to an 80-year-old home. You have nothing to lose.

My new home is amazing. It’s perfect. The community is not noisy but super quiet. I thought it was gonna be worse. So far, I like it. I feel so happy.

The buying process was easy, but I just didn’t like our loan officer. She was just a little blunt and not the nicest person. We were first-time home buyers, and she was asking a lot of things, and she was asking them with no explanation of what they were. So, I didn’t know what they even were that she was asking from me. And it was taking a long time to get a response back from her on exactly what we needed. And she was setting deadlines that weren’t really possible for us, with her not answering us back. And the total process took a month. 

The quality of the build is great. I do cabinets for a living, so I’ve dealt with a lot of new construction houses and a lot of warped walls, and just terrible quality work. So, that was the first thing when we went and looked over a house. I was checking down the walls. But their craftsmanship is good. There were minor issues that we had them fixed during our walkthrough. But it was great. And I like the community that we’re in and the amenities available in the neighborhood. We have pickleball, a soccer field, a basketball court, and a park. And I think they’re building like a splash pad.

And it’s ultimately one of the best homes that I’ve ever seen built. They do multiple inspections. The houses are perfect. If perfection were to have an example, you would have to come to LGI. It’s just that straightforward.

The person who was helping me, reviewing the homes, he was great. He was transparent, straightforward, and was able to answer all my questions. I didn't feel like I was being sold. And I was very satisfied with customer service ‘cause even with the things that I had concerns about, they were willing to compromise. I know some things are out of their control, like the grass. I was hoping that I was gonna move in with green grass, but my grass is brown, and everybody else's is green. But they did put in writing that if in two weeks from the time that I moved in, if it's not green, they're gonna take it out. I have recommended LGI to two people.

I'm really happy with my home and everybody who comes to see it would say that it's nice. I also looked at some other homes and they were a little bit less money than I paid. But my home has a little better quality than a few others that I had seen. I live in a residential non-HOA community and I'm surrounded by great neighbors. Everybody came over and introduced themselves when I moved in and I was in shock. There are a couple of golf courses around, but I don't really play golf and my hobby is carpentry and working on older cars.

My wife was able to visit the homes with her father. They thoroughly enjoyed their interaction with Nathan, making it clear that our joint decision on our new home would be an enjoyable one. Nathan, together with Billy, the loan officer, maintained great communication through texts, emails, and coordinated smoothly with us for any necessary documentation.

When it comes to the build quality of the home, I'm genuinely satisfied. There will always be minor touch-ups with new constructions, but overall, the area and space in our new home is superb. What's more, we're just 10 minutes away from family, and our peaceful backyard makes the setting ideal.

Throughout the entire process, I've been exceptionally impressed with LGI. If we were using a star rating system, I'd give LGI a 6 if I could! Without question, I'd recommend them to friends and family.

The application to closing journey took about a month, a decent pace for such a major purchase. The house's build quality has been generally satisfactory; however, I noticed some aspects that weren't up to par. Notably, I felt there was too much dust in the bathroom. Also, none of the bathrooms came with towel rails, which felt like a necessary touch at our price point. I believe these are essentials that should not be missing.

On the bright side, they designed the cabinets cleverly so that dust was less of a worry, and this aspect of the build definitely impressed me. The location and neighborhood are excellent, though the HOA setup and fees have been a bit burdensome. I hope to sort these out shortly.

I've already recommended LGI Homes to family, suggesting that the overall experience, minus a few hiccups, is quite positive.

My family and I are genuinely pleased with our new home; it meets our expectations in many ways, and we've settled in happily. We also enjoy the community's location, as it offers the growth and potential we were seeking.

There isn't anything specific that LGI could have done better. Overall, I would give them the highest rating based on my experiences.

Although I wasn't deeply involved in the financial dealings and wasn't familiar with the specifics concerning the loan consultant, I can say the build quality of our home seems solid. It's reassuring that the structure is supported by extra lumber and embedded into the concrete, beneficial for storm scenarios like tornadoes in Oklahoma.

Regarding the quality and experience with LGI Homes, I'd rate it a 5 out of 5. The customer service was great, and any inspection or check of our home was efficiently handled by LGI without additional parties, which took a load off our minds. There are no amenities yet, as the area is still under heavy development with plans to expand into a full neighborhood.

For pricing, I'd give it a 4 out of 5. Despite it being a bit above what we initially budgeted for, LGI provided a significant discount, making the purchase much more reasonable. It's worth mentioning the unique inclusion of fencing that's typically not offered by other builders.

Our home has a few minor imperfections, like floor issues likely from ground settling and a slightly impractical attic ladder. However, these don't significantly detract from the overall satisfaction. It's been a smooth transition into our new home and overall, we're very pleased with LGI Homes.

The home purchase and application process was very straightforward and easy. I've been in the house for a short amount of time and my initial impressions have been very positive concerning the quality of the home.

I would certainly recommend LGI Homes to others.

The process with LGI didn't take that long which took about two weeks. I was shocked how fast it moved and everything that they asked for, I tried to immediately get it for them. The home I bought is beautiful and I have no complaints. But they need to re-put a new breaker for the lights in the place where my study is. Also, I have very nice neighbors. Everybody is really quiet and stick to themselves. But the ones incharge of the trash are gouging people just to be able to do their trash. They want to charge you a dollar per box and when you're moving, you've got a lot of stuff and you're going to have a lot of boxes.

Other than that, the person with HOA was very polite, and with the warranties for the stuff, the gentleman was very good in writing down which ones needed to be addressed. But the one for Goodman gave me a totally different sheet than the one on their website. So, I'm a little bit confused on how to set up the warranty for that. But Lisa is going to help me with that when I'm able to see her.

The reps were fantastic. However, towards the end, the communication could have been better, especially around the closing. As a working professional, being told to do the final walk-through and closing on the same day without prior notice was quite inconvenient. Despite this, getting in touch with the office was easy, and their general process was very accommodating. The representatives I worked with were generally helpful, although email was the main mode of communication for handling financial details, which was a bit of a challenge, especially as a first-time homebuyer. But when they answered, they were great. Regarding the home's build quality, I was genuinely impressed. LGI Homes utilized high-quality fixtures, notably Moen products for plumbing. One surprise was finding luxury vinyl tile used for the shower walls instead of traditional tiles, which seemed a bit of a cost-cutting choice.

If I were to recommend LGI Homes to friends or family, I'd mention that they build homes that don't have that boxy feel common in many new constructions in Florida. Each home seems to possess its character, offering a unique aesthetic with thoughtful fixtures and lighting. The community itself is in Marion Oaks, an area that has both its ups and downs. Still, I appreciate the surrounding woods and hope further development doesn't alter the landscape too much. In terms of amenities, I haven't noticed many community perks like dog parks or splash paths, but it’s ideal for those interested in outdoor activities. There are plenty of trails and areas for ATVs and hiking, with golf nearby, adding to the allure for nature lovers.

Once in the home, I found the location to be quite good. However, the quality of the home left some room for improvement. There were a few initial issues, such as problems with the flooring before we moved in. LGI is working on fixing these concerns, including a missing vent in the restroom and garage door handles, which they mentioned are on backorder.

I appreciated the informative and helpful nature of the sales representative. Despite some stress related to the loan situation initially, my experience improved significantly after personnel adjustments.

The consultant I worked with was amazing. His personality made a strong impression, as he was open and made me feel like I'd known him for years. The whole home-buying process began in March when we decided to look into it. Although we initially paused, we put a deposit down by May 19th, and by June 20th, we had the keys. So, it roughly took about a month once we committed.

Throughout, I felt very comfortable, with open communication lines to my mortgage lender, Becky, and Kaminski, always available without feeling like a bother. Whenever I had questions, Kaminski was great about addressing them. I'd simply text, and she would call back to explain everything clearly. I'd unquestionably recommend LGI Homes based on this entire process. The quality of the build met our expectations, and during the walkthrough, everything was thoroughly explained. Since moving in, everything has gone smoothly without issues - we've settled in well with our furniture and all.

Though we don't often use community amenities, we enjoy walking through the neighborhood. LGI Homes quickly feels like a community where you belong, with a welcoming atmosphere and clarity from start to finish.

The overall construction quality of the home isn't bad. The build seems fine to me, and despite the hiccup with the electrics, I'm feeling fairly positive about it.

As for the location, it's still developing with few stores nearby, but I see potential as the area grows. While more amenities would be beneficial, I am content with the purchase. My interactions with the LGI team were also commendable, as the people I dealt with were friendly and helpful.

What I appreciated the most about LGI Homes was their seamless communication and the brand-new construction. The home is a perfect fit for my kids and my family—it truly feels like it was meant for us. Phillip, the loan officer, was exceptional, and I've already recommended him to all my friends.

There wasn't anything negative about the entire journey; everything was smooth and felt like a Disney movie in its perfection. I've been very vocal about my positive experience, and I'd happily rate LGI Homes beyond a perfect score if I could.

While there are some minor aspects that could be improved, such as including grass in the yard, it's not a significant issue for me. Overall, I'm quite satisfied with my decision to go with LGI Homes and would rate my happiness with the entire process around four stars.

Overall, my experience with LGI Homes has been quite positive, and I'd rate it highly and recommend it to others.

The entire home-buying process took about two months and went smoothly. Although the home's overall quality is good, some design aspects are puzzling. For example, a floor outlet was installed in a location that's not practical for the room's layout, making it difficult to set up for comfortable use. We had to use an extension cord for our electric couch due to this oversight.

Additionally, a section of the backyard was not graded correctly, leading rainwater to drain back toward the house, which is concerning. The gutters in the back were initially installed incorrectly, causing rainwater to drip into the patio area instead of flowing into the gutter. This issue was later fixed. There's also a stubborn glue stain on the flooring that I've tried to clean without success, which is disappointing.

Overall, while there were some concerns with specific areas, the buying journey was satisfactory.

Overall, I would rate my experience with LGI Homes quite highly and would not hesitate to recommend them.

Setting up everything with LGI was straightforward. Although we've faced some minor challenges, like issues with lighting, the responsiveness for repairs has been impressive. I appreciate the architectural design, especially the inclusion of an island in the kitchen, which is a standout feature for me. Plus, there's lots of natural light downstairs due to the many windows, which create a cozy atmosphere. However, I feel improvements could be made upstairs, where the windows are much smaller and make it quite dark, which detracts from the beautiful view.

The quality of some finishes, like the paint, leaves something to be desired since it's prone to coming off with routine cleaning. Given my preference for having a lot of sunlight and minimal blinds, the window situation is something LGI might want to reconsider in future designs.

On another note, the support for closing costs was a significant help, which I find incredibly beneficial to customers like myself. As a whole, my experience has been worthy of praise, despite a few improvements I'd recommend for future builds. Overall, I'm pleased with my decision and would give LGI Homes a solid rating due to these mostly positive experiences.

I was thinking that LGI Homes would be easier to work with and they’d be able to give me information on stuff that I need. The lending process was pretty easy talking to them. I understood them better, and I like their personality. My home consultant was okay. I didn’t mind having to do whatever they said. I like the neighborhood, but I haven’t been around or met anybody yet.

The quality of the house is good like any normal construction structure. The community is great and quiet. Everything looks organized and clean in the community. It's a good community. Although it is under construction, it is handled professionally. It is not loud and there is no traffic of heavy equipment. I like it. I don't know any other subdivisions, but if people are going to buy a house or looking around, I would definitely recommend LGI Homes. I'm really happy with the home that I purchased.

I love my home. The only negative thing is it doesn’t have hand towel rings or bath towel racks in the two bathrooms. In a $341,000 home, that should have been a part of it. But as far as the community, everything looks good. It seems like a pretty nice place. I don't have any complaints.

I’m having some issues with the house. LGI didn’t install my Wi-Fi fiber line, and now I just have a wire sticking out that needs to be buried. I’m not able to install ceiling fans, the hot water heater doesn’t really get that hot, and you can feel like nails sticking up in the carpet. There were inconveniences and small minor details that were missed when building the house. Still, I do like the community. It seems quiet, nice, and I like my neighbors. Everybody’s real sweet, real clean. I don’t hear construction or anything like that. I’m able to be close to my job and still close to downtown Dallas in a desirable area.

We talked to KB and First American Home, as well as other home builders. Their sales representative didn’t compare, Daniel was much more informative. As first-time home buyers, my wife and I needed guidance, and Daniel explained everything clearly. Other reps seemed to assume we didn’t know much because we were young, but Daniel really helped us and made everything easy to understand.

The quality of the build is awesome. Daniel introduced me to the builder. He was awesome, a veteran and amazing. He really explained everything well to me during the walkthrough, and I trusted him with my house.

When we decided to move forward, we chose a new build because I know we’re not old, but we’re older than we would’ve liked to be when buying a house. We wanted something that would last a long time and possibly pass on to our kids. We also like the idea of being in a new neighborhood and watching it grow.

Our home consultant was nice, very positive and friendly when we met him. We enjoyed the initial interaction with him. Not once we started the home process, I feel like he overpromised on some things he didn’t fully understand himself.

Our idea was to do the VA loan because my husband is a veteran so there would be no down payment, just closing costs. We knew our credit had some challenges and needed work, but he gave us full expectations. He said if it fell through, we’d move to another tier, which ended up being an FHA loan with a deposit. We weren’t fully informed about the criteria, so when it changed, we were blindsided and had to come up with $13,000 unexpectedly. But we made it work.

Then sometimes through the process with the loan officer, she needs something. She was very good about giving us information. But the consultant, I understand he’s young, still learning and new to his role. He would call and make it sound urgent. It would stress out my husband. He’s the type who reacts right away, if someone tells him to do something, he wants to handle it immediately. I’m more the type who wants to pause and figure things out before jumping into action.

At times, I feel like he didn’t give us the right information, which caused unnecessary panic. We had to backtrack with the loan officer and realize it wasn’t as serious as we thought. That was a little bit of frustration, but other than that, he was very friendly. He listened to what we wanted in a home and showed us a few different places.

We needed to pay off some things before starting the approval, he helped us give some good credit information to get more prepared. When we did the actual process, a month after we met him, we were financially to get approved.

The workmanship is great. My dad actually came in and walked through the house with us. We were able to get the keys when we started the process and inspected. He said that it was quality construction. One of my family members has been in construction for over 20 years and has a little inside knowledge, which made it helpful. They said the craftsmanship was good and felt like we had a good foundation to start off and that would last us a long time.

One of the fears of getting new construction is you're gonna get something that looks good on the outside and then come in shortly and start having all these problems. But I feel confident we won't have those issues. They seem to feel confident in the build that we got.

We picked this place because we wanted to be away from everything after work. When you're working, driving in traffic, you want it like you’re away from home, like in the country, sort of. It's very quiet and neat. You see kids and people outside on the weekend, and we like that the atmosphere is very laid-back and quiet, which I'm looking forward to.

I like everything about the home from the layout, the material that they use, and the width of the garage. I've never experienced this kind of tranquility in my whole life. I've been telling my family since I moved in that the company works with you. The orientation was only an hour and I learned how to use a smart home, like how to change the filter on the refrigerator. It was a good learning experience for a female.

I didn’t want to own a house that anybody else had lived in. This is my second home and I didn’t wanna clean up anybody else's junk. The build was superior, especially with the upgrades. We're the fourth house to close in 326. I like the fact that there is no clubhouse and pool. In the neighborhood I lived in in Colorado for 27 years, I never stepped foot in the clubhouse, been in the pool, or on their tennis courts. I'm a firm believer that if you're going to offer amenities like that, you need to do it by membership. If I don't use it, I don't wanna pay for it.

I'm 60 years old. The pickleball courts that are gonna be in this development and the cornhole stuff, I can do that stuff. But I'm not playing tennis and going to the pool. If I want to use the clubhouse for anything specific, I've got to rent it. I'm paying $1500 a year in homeowners’ dues up here and that didn't sit right with me the whole time I was here. All in all, I have recommended LGI. I told others, "If you're moving and you see LGI or Terrata Homes, look there because you're gonna get more bang for your buck, and the people are amazing.“

The quality of the home is great, and the purchase and financing process was quick, less than two or three weeks. It was my first time, so I was a bit stressed.

The quality seemed decent. There are a few areas where the design could have been better, but we can’t complain. Since moving in, we’ve only had to reach out for a couple of small things like drywall repairs, and a couple of spots on the wall. And that’s about it.

I came over here and I saw the houses. I like it, and I went to talk to Sally in the office. She was awesome. But then she moved. I think she quit or resigned. And now, I am working with Jonathan. Brad, the builder, was absolutely awesome.

The process was awesome as well. I'm super happy with the service and the attention that I received. I came in February, but my credit wasn't really good. I ended working with Atlantic Bay Company, to do the numbers. It was from March 6th, and I signed the papers on May the 30th.

My home is perfect. Well, I just moved two days ago over here. And the air conditioner wasn't working. It was 85 degrees, and the whole house was really hot. I called the company, and the guy came over here. He's actually working on the AC right now.

I'm super happy with the model. I bought the Ashley model and I like it. It's good for me and for my kids. I was living for 18 years in Florida without my family. So, I don't have any network in that area. My only thing is the grocery stores are far, but I can work with that.

I have been here for 2 days. Basically, I don't know anybody here. So, I texted Jonathan to ask how I can actually request a copy or how I can access the clubhouse. The kids were asking me about the pool. We wanna go to the pool, and we don't have the swap key to get there.

But other than that, everything is good and happy with the area.

I do see some jobs that need to be redone in the house, like paint or terminations on the constructions like in the bathroom. But it looks good. I didn't notice that when I did the walkthrough with Brad, but it's minimal and I like it. Everything is fine.

I know it's something more cosmetic than actually something like it needs to be done as soon as possible. But I'm gonna say that I would recommend it. They’re very professional, and knowledgeable. Everybody's cool.

Keith, the construction manager, has been exceptional from beginning to end. He has been able to walk us through and be our person on boots on the ground as far as getting things addressed. He has been pleasant to interact with. As far as the LGI Mortgage Solutions, my loan officer Billy was nothing short of amazing. She was able to help me get through the mortgage process, and it was short of painless.

The quality of the build is good. They have been Johnny-on-the-spot to fix anything that I have stated was an issue. Even there on the patio when we first came and did the walkthrough and inspection, the pillars were cracked, and they were able to replace those with no issue. I have good experience so far.

I bought the new home and it only took three weeks and half. I was totally stoked. The quality and location is really nice. I’ve had a few little issues but it wasn’t LGI’s fault and they have been there to help me. Overall, I like the quality of the house and it’s been a good experience. I’m trying to get people to buy houses so I try to send them to LGI.

The problem is still open. Right now I have seven problems to be reported and fixed, but I didn't report them because I don't want to go to this kind of treatment. If I have to spend three days and a half just to wait for them, it becomes equivalent to almost my monthly payment.

I was curious about the area when I saw it online. I knew the area and I knew that the school district was good, but the houses were affordable for the district and the area, and that's what made me come out and look at it. I like the size of the place and so far, the quality is wonderful. I love the neighborhood. It's been really good and it's really convenient to everything. I’ve only been here for three weeks and I've been telling everybody about LGI.

That kind of sucks for having a new build home. We had addressed some things, but no one’s ever followed up. We requested that the granite be looked at before we even bought it, and they said, “Oh, we’ll get to it,” but it still never happened. Sticking to their word would be great because we thought it was gonna be fixed, but I don’t think they’re gonna fix it.

The quality of the build is A-plus. We've been living there for about a month now. I'm very satisfied with the amenities, and I like the neighborhood. But the city may have to grow on me.

But in terms of any walkthrough, we weren't really made aware of the three phases of the building process. This is our second time buying a house. Our other house was back in Colorado. And the builders would just ask us what day would work for the walkthroughs.

But this one, we felt it was more like you had to know when you do your phase one versus being notified. We didn't really do a blue-taping walkthrough. The head builder just had his own blue tape. He was making his own annotations, not us making our annotations. So, that was just something that we felt was a little bit different.

There's some warranty stuff that we could just put in, but there are things that could have been fixed before the warranty needed to be done. We questioned it and we were told in a nutshell that we're the customers so we don't really know better versus the builder.

It’s understandable. But things happen and things can be done incorrectly. And that's why we have professionals for a reason–to come in and help address things that we might not know that are up to code.

So far everything is fine. We haven't officially finished moving. Everything was like a slow drawn-out process. But we are in the house. We haven't gotten to work in yet in terms of testing out everything including the appliances. But there are things that we didn't see at the initial orientation walkthrough that we now found as we were starting to slowly unpack and put stuff away. But other than that, it's been pretty smooth.

Everything was great, all the way up until after we purchased the home. During the walkthrough, there were a few things that needed to be corrected. The person that did the walk-through with us just made it seem like we had nothing to worry about, and that they would have everything done for us while we were signing our paperwork.

We've been in our house for a month, and those things have not been completed. The thing that looks like a tar on the window of the master bedroom bathroom was still there. I am not sure if it's glue from sealing the window. If I could just get to it, wipe it down, and clean it up, I would. But it's by the roof and I can't get to it. This is not something I did, and it's not our responsibility. They should have cleaned it and fixed it. I shouldn't have to pay someone to come out to get on a ladder to clean something that they were supposed to do a month ago.

It's a brand new house, but they placed the water heater that was all dented up. The water is working, and everything is heating. But what happens if it stops working? Do these dents take away my warranty? It was a whole back and forth with them. Again, my husband had to stay on top of things and go to them. We actually left the garage door unlocked for the water heater to be changed, and it wasn't. Whoever was supposed to change it said that they did change it, but they never came to the house to change it.

About a week ago, the guy did come out and made sure that the water heater was changed. But again, we were there for a month. These are things that they said they were going to do a long time ago. In the beginning LGI reached out to me or called me even down to the loan consultant. If there was something that they needed, they emailed me or called me. And now, it's like an I-gotta-catch-you-when-you-open type of situation. It's horrible.

Then there was a shrub in the front that needed to be replaced. Even when we did the walk-through, the guy tagged the plant, but it was never changed. I've literally watched 12 to 15 houses be built beside me. I've watched landscaping be completed. I've watched the plant sit in front of the empty lots to be placed. And it's like, I guess they forgot they were supposed to replace mine.

I work 45 minutes away from where I purchased my home. I work three jobs, so I'm not really available to go down to the office to fuss. And every time I think that I'm about to go down there to fuss, I end up working. Also, everything's closed on the weekends. So, my husband had reached out. The interaction was easy like in the beginning when we were doing our final walk-through to sign paperwork. They said that they were going to have to call a contractor out.

The process of purchasing the home was absolutely remarkable. However, the follow-through afterwards is horrible. It's now like pulling teeth. They should work on their follow-up. Like if there are things that need to be completed and done, they should do that. They should keep their word, because all I have is their word. I'm keeping my end of the bargain. I'm showing up to my appointments. I'm available. I answer the phone. Whatever documents are needed, I'm sending them in. I'm doing my part. I wish that they would do theirs. We signed a contract. I feel like I shouldn't have to be searching and looking for the LGI people, or begging and pleading for them to do what I have on my paper that says that needs to be done. If I don't say anything, they will not do anything.

But still, LGI Homes is one of the best companies. I've been trying to purchase a house for over a year. One of the companies I was with just wasn't available. They weren't taking notes when we spoke, so they kept forgetting things and kept asking me for the same things. It was so irritating. Then I came across LGI and it was easy peasy all the way through. I would recommend LGI to anyone. They did everything perfectly in the beginning. But they need improvement on the follow through.

I've actually referred a few people to LGI. I would definitely tell people who are in the steps of buying a house to not sign the paperwork until they have completed what they say they will complete. Otherwise, it will be a headache at this point.

The lender was good. She was available whenever we needed her. However, we had a few issues during the building of the house. Somebody had urinated in the shower pan, and it was left there for so long. I told the people at the office and nobody would do anything about it. I am upset because there was a crack in one of the cabinets they were installing. I let the office manager and the construction manager know, and they just patched the crack up. Now, the crack shows on the cabinet. We bought a $450,000 brand-new house, and they didn't even replace that cabinet.

I love the layout of my house. I do like that they gave incentives which helped us choose a house from LGI versus maybe a used home. But, when it came to certain things of the contract from the beginning, it was a bad taste in my mouth.

The application process was good and smooth. You needed some information, and I made sure to provide it. When I actually sat down with the agent, the process took about 10 minutes.

Our sales consultant was awesome. I’d say she’s truly the face of LGI Homes. A few weeks later, I found out during a company meeting that she was the number one selling agent in the area and even in Georgia. From what I understand, she’s only been with the company for about two years, she doesn’t have as much experience as others who’ve been there five years or more.

I specifically chose that location because of my kids' school, it’s right across the street, which was very important to us. We were renting a three-bedroom home before, and one of my kids didn’t even have their own room, so we needed more space. That was the other big reason for the move.

Everything has been great. I really haven’t experienced any negatives. The only issue would be with a few neighbors, but that’s not something I can fault LGI for, it’s not your responsibility.

When we did our walkthrough, they told us that if we want to do a warranty claim, we just need to do one claim and put all our issues in. And so, we did that. And then they came out, fixed one issue, and addressed nothing else we did. We went back and forth without any response. We’ve asked how deep our well is, and we didn't get an answer. Because we have a bunch of sediment coming through. We get no water pressure in our shower. But our sinks work fine. And they told us it’s just sand buildup. And they’re unwilling to do anything else. So, it’s just been bad service after the fact.

They should follow up with their people who spend hundreds of thousands of dollars on their houses that are supposed to be brand-new, but are built shittily. The trim is not touching the ground throughout a lot of the house. There’s just exposed concrete in my garage. My garage line doesn’t match the line on my driveway. There’s a nail sticking out at the end of my driveway. You can still see the 2x4 or the plywood that separates my driveway from my garage. It’s lower-end. And it’s cheap and thrown together. The appliances are also terrible.

The agent who worked with me, Darrell, went above and beyond to help me get into this home that we purchased. I had some issues with my credit, and he was able to connect me with contacts that he had who were able to help me get that stuff taken care of.

It's our first home. My wife and I are in our twenties, both fairly young for homeowners, and we just wanted to make sure that everything was under warranty. So, we wouldn't have to worry about having to make any big repairs since we're still getting our financial footing.

As far as the build quality, I don't have any complaints. It's nothing luxurious or fancy. We lived in a double-wide manufactured home before this. So compared to the quality of that, this is great. We haven't had any issues.