LGI Homes Reviews

My consultant, AJ, was straightforward. He took his time and went through the entire process with me. Their customer service was great but they should tell the customers exactly what they will have in the home. At the time, I was attached to a ship, so I closed while I was still in Virginia. And when I came in, some of the basic things that I expected to be in the house were not in there like a towel rack and a toilet paper rack holder. And some of the caulking around the walls are not under the warranty. I was told that they didn't include all those things to cut cost but if I knew all that before, I would have set aside a budget for them.

Other than that, the home looks really solid and that was what I was looking for. I owned a Zeta home before and they make quality homes. So far, the one I got from LGI looks pretty sturdy, so, I’m hoping that it is. They offer the swimming pool, too, which may not be big for a lot of people but I have a 13 year old son, so that for me is big so far. Plus, the community is being kept clean even if it is still under construction and that is what matters. It is growing as well, though I don’t have any neighbors currently.

I’m also hoping that living at LGI improves the quality of life for us because when you’re shopping for a home, it can be stressful. And for me, I had to sell one home in Virginia then buy one over here. So, I had my hands full. I’m settled in now and more at ease. My son started a new school and he is learning the area because he has to walk all the way to the front entrance of the complex since the bus doesn’t come into our community. There are also a few things that I need to take care of in our new home. For example, at the back of the house I have the sliding door and they gave me a step for it which is really small. They should improve on little things like that because that step is way too small for any house you buy and pay for with that amount of money. But I won’t let little things like that affect my quality of life and I’m satisfied with my LGI community, so far.

I'm not happy with the build quality of the house. There’s a lot of stuff that I fixed myself, and there's still a lot of stuff that I will possibly do by myself. But the thing in the bathroom that I needed the plumber for, I can’t do it without cutting out the sheetrock. I don't think I should have to cut out sheetrock on a brand new home and fix their work and then repatch, retexture, and paint it.

I kept having to call back and remind the gentleman who was in charge of our neighborhood whom I will call Chad. I had interior water damage to one of the walls of the home. When I expressed that concern to him, he said he would have somebody come in, take a look, and figure out what was wrong and where the water damage had come from. So, this wall is in my upstairs, specifically, a corner. After the final construction was complete, I was doing the walk-round tour with Chris and we noticed several things on the home that were all problems. On the second story, in the meeting area for all the rooms, there was water damage at the top of the wall. It had already stained through the texture and the paint. When I was talking to Chris about it, he said he would let Chad know. There was also four-inch long metal sticking out of the foundation of the house. It was rusted from the curing process.

On our orientation day, that water damage was still there and their solution was to slap some some paint over it. That was after Chad told me that he would have somebody come in, check the attic and the make sure that there wasn’t a leak somewhere. The air conditioning unit is kinda right above that area. I’ve got further water damage happening and it’s that same area. If they came in and checked that as they said they were going to, then maybe I wouldn’t be having this problem. I really didn’t get the impression that they did.

Another item that was noted on our orientation walk was the weather stripping. The rubber stripping on the outside of my garage door had been torn severely like somebody caught it with a piece of equipment. So, we noted that. It took me three and a half weeks to get that fixed. I had to call and remind Chad three times. Eventually, I had to literally catch him in his truck across the street working on another house to get that replaced. He told me that he forgot. I told him about our signed documents and that I reminded him twice. That wasn’t consistent with the experience that I’ve had so far. I get it that Chad was busy and I understand that which is why I went and reminded him. I kinda waited till I saw him after our first phone call wasn’t successful so I wasn’t making harassing phone calls. However, this was something that we signed and this could have been passed to someone and then followed up with.

We’re going to have to call some warranty work already. The tack strip that the carpet in the living room is attached to is not attached to anything. The part where the carpet meets the tile going into the dining room kitchen area is free-floating. My newborn found that out for us and we were lucky enough to catch her before she got into the tack strip. We were just moving our stuff in in the living room, we’d put her down on the carpet and she kinda rolled always over there, and then we noticed that she had part of her hand under the carpet which was really weird. We went over there and the tack strip itself right there is not attached to anything. We haven’t called that one in yet. So, we will be.

One thing we did run into that we weren’t expecting is that LGI put down a plastic barrier or layer in the yard. My air conditioner condenser drain spits out right out just in front of and above my daughter’s window which is one of the windows in the upstairs bedrooms. I have inches of standing water in that area next to the home. This is right over by my electrical box and the gas meter. So, I went out there to basically try to figure out what was going on, and about four to six inches below the surface of the soil was an entire sheet of thick black plastic. It ran virtually the length of the house, but this was just in the yard. This water from that condenser and also from my neighbor’s air conditioning condenser were getting into this area and there was no drain. This is a part of the land where it flows from the house but it all kinda pools there right in the middle and there was no escape for it out to the front of the property.

When I was trying to give it a little channel to get out with, that’s when I came across the sheet of plastic which was causing it to not absorb and making a pool. I don’t know if that was normal LGI construction or if my house just happened to have something weird or special and forgotten. If LGI actually does that, they might wanna make sure and let the homeowners know because it’s making a heck of a mess. Other than that, the home was everything we expected and what we were looking for. The price was good and all the interactions I had with Chris were great. All the interactions I had with the in-house home loan lady were excellent. She was absolutely awesome. We stayed in touch every step of the thing which was very good. So, I was very impressed with her as well. Overall, it was a very good experience.

Also, I see on the website that they have videos of the community, and there's a big white PVC fence around in the video. I keep asking LGI if it's coming to Pecan Ridge, and no one has answered me. I'm also curious if they're going to build a splash park. They’re promising on their videos but they're only answering perspective clients and not people that are actually living here. But overall, we're happy here. Those are minor things.

Second, they tell everyone that if you refer someone and they purchase a home they will give you a $200.00 HD gift card. I referred someone who purchased an inventory home, so they closed before me and they got the $200.00 HD gift card, but I never did. When asking my sales person after the fact, I got the good old shoulder shrug.

Workmanship is absolutely shoddy at best. All door knobs coming off in first 4 mos. Fence was installed incorrectly and now 85% of posts are backing out of the ground. The grading in my yard is so bad that I had standing water for the skeeters to live in... Warranty claims have been completed by me rather than LGI. The product looks good up front, but overall quality is not built to last. Plus I hate when they lie to me.

I heard about LGI Homes from Facebook and where LGI built their homes was strategically located. The house that we bought was exactly down the street from the elementary, high school and middle school, all within the same neighborhood. I was amazed about that. I have three girls in elementary and one in middle school. So, that was perfect. There’s also a college right across the street from the high school. Also, we live next to a park that had a beach and boating, and that won us over.

I’m impressed because I did not know that they had a system for pest control the pest control come to treat the homes from outside. That was a plus for me as well as the technology that LGI has where sprinklers devices are on and it could sense when there’s rain and not turn on your sprinkler system. That was pretty neat. The color of the house is beautiful. I love it and the quality of the house was very nice. However, I would’ve loved a little bit better newer appliance. The home community is very new and it still has more to build in. The pool area is great and the community is beautiful.

LGI’s customer service was excellent and it was a wonderful experience. Sammy, our sales guy, helped us from the time we started to the time we ended. I liked the way he presented LGI as trustworthy. One of the biggest issues that my wife and I had was the lenders not being trustworthy in what they were saying such that you were approved for something when it was not. They were trying to get your sale and your money. Sammy was straightforward and he presented LGI very positively, and I like that. He portrayed great integrity. Everything that they said that they were gonna do and the promises that were kept were fulfilling. I have recommended LGI Homes and I already have a friend from my job.

When we saw the house, we saw exactly what we were looking for and the different options. They didn't take us to the most expensive one. They listened to what we wanted and took us to choose between the ones that we were searching for. During the loan application, there was an issue with the closing date. We wanted to close earlier, and we had asked beforehand if that would change the first payment date. We were told no, but when we actually went to write up the whole contract and everything and sign the closing papers, our initial payment went up by a month.

Nevertheless, the quality of the build has been really good. The only issue that I've had is that some of the roof tiles have fallen out. Also, we've ripped out most of the carpet and put in tiles and didn't see an issue there later. The new community we are in has been nice and quiet. It's unoccupied right now but I like the way it's laid out where I can access the place really quickly. While there is still some building that needs to happen, the wash area is there and we have more trees all around. I'm excited for the finished products.

The build is good so far. There are some things that are wrong, but nothing that can't be fixed. I just needed to get ahold of our builder and he said he would come back and fix everything if there were any problems. It's just little minor thing like the drywall tape coming off from of the corners, a couple of the drywalls screw where you can see the holes and concretes cracking a little bit.

I would also like to see that the playground was build up a little better. It's really small and there's a lot of kids in the community. There's no type of restroom amenities and it's all open in the sun. They've got enough room to either expand the playground or put a little dog park. We've got a huge backyard and the dog goes out there but they've got a few restrictions on the fences. They said they were working on the privacy fence issue. They said no more than six, but we've got guys out there with eight for fences. We wanna get a chain link fence but we don't wanna be putting it up if they’re gonna say," Yeah, you know what? You can put up a privacy fence," and then have to tear down the 6-foot or an 8-foot chain-link fence and have a privacy fence.

There are also speed bumps inside of the community. Our speed limit is 15 and some members of the community follow but some don't. It's a community where kids should be able to get out and live the way that we did in the ‘80s, when we stayed out all the time. Some of us are trying to raise our kids to do the same thing instead of playing video games all the time, but you're scared to let them outside because you don't want them get run over. But overall, the experience with LGI went pretty good. We went through VA so it went pretty smoothly. We were kept in the loop for the most part and there were those little hiccups here and there but it wasn't really a big thing for us.

I tried buying another house, but it didn’t work right. The location wasn’t quite as good, and we had a verbal agreement, but they sold it to somebody else after we were going to meet and exchange the down payment. The people that bought it didn’t have the money, and LGI tried to come back and sell it to me, but I was not gonna do business that way because they reneged on the first verbal agreement.

Other than that, the quality of construction seemed pretty good, and there was a built-in-the-wall infestation feature where you could pump in termite protection right in. It was installed in the construction when they built it. Also, LGI's system is with discipline. It goes through their sales associates, their sales representatives, and their management. But they're not very flexible or it's hard to get them to change it, and that could be cumbersome in generating more sales. Sometimes you got to be very flexible with the buyer, particularly a cash buyer.

The only issue I had with LGI was that the construction crew probably could have cleaned upon themselves a little bit better. There are a couple of areas where you can see little paint droplets on the rug, but they’re very minor. There are also some areas where there was some sawing or sanding going on, and I vacuumed up some areas where that was. Also, I ended up being right around the corner where the mailboxes and the pool are, and a lot of people are parking on the side of the street which makes it a little tight when you’re driving through. Nevertheless, I feel a little more relaxed now that I've settled down.

I was extremely comfortable working with the team at LGI. If I had a question or concern, they got back to me the same day, regardless if I called the consultant or if I called the builder I went through. If I called and I leave a message, I got a call back within four hours. Our new home makes our life 100% better. I'm very satisfied with the quality of the build. Our new home's community is very quiet. I like that they're building a little play park two houses down from where I live. The builder told me it probably should be about a month or two for it to be completed. When we moved in, it looked kind of bare. I told my wife, "It's gonna take a while." But they're actually working on it every day. And every day, when I come home, there's a new piece that's up.

The quality of the build feels alright. We had a problem with our sink the second we lived here. It was leaking underneath and on the cabinet. When we used our warranty, they were prompt and came within a few days. There are a lot of empty homes in our new community but they’re filling up. There were some new people who moved in four days ago and so far, so good. There is a park and the girls have been to it. For what we paid and the area, it’s satisfying. Other than trying to make you go to their main lender, Loan Depot, LGI had a decent process and it was a good experience.

The quality was very good and although I had minor issues with the house, they fixed it within a very quick time frame. Our community has a park and giant sidewalks. I could walk my dog and I don't worry about running into anybody else. Also, my commute went from 67 miles to 3 miles. For the first time, I'm very happy and I would like to thank LGI. I've already started recommending friends and family members.

I'm also a little concerned because I have some neighbors who had their cars broken into already. I have mine in a garage, so I haven't had that issue but that’s a small concern. We don’t have street lights yet so that might be part of it. But overall, so far so good. Our new home looks really nice and it's convenient to everything I need to get to. I like being kinda out in the country without being too far in the country. I definitely enjoy it.

We were supposed to close on July 31st, but they just started building the house now because they were waiting on the permits. Somebody else’s loan fell through, and Emily called to see if we wanted it. It was the same exact house we were gonna have built, so we took it. The house has great quality. The only thing I wish I would see different in the home is instead of using flat paint on the walls, they would've had used an eggshell or a satin paint instead. I'm gonna have to go back and repaint the whole entire house because we have small kids put a spot on the wall. When we try to rub it off, the paint comes right off and the sheetrock wipes inside comes off with it. The bathrooms are satin finish, and all the trims are semi-gloss or gloss so that’s good in that part. The paint color for the rest of the walls is nice, but it's not satin finish.

It's a good community and I'm trying to get used to having HOA. When it rained a whole lot on July 4th, we had a little bit of flooding on the roads. But the neighborhood is built on a rice field, so it makes a difference. Other than that, we are very satisfied with the amenities in the area. And the people from LGI Homes were very nice, courteous, and they did everything they told us.

What we initially thought as a really great deal where LGI paid the closing cost if we use loanDepot, has turned out to be the biggest mistake we've ever made to do. We sold our condo to move here but the title company sent the wrong information. We were gonna pay off things with the equity of the condo to get in here and so we couldn't close on whatever we're supposed to close. Then loanDepot said they need to do it for us, which we allowed and now, we still have a bill that's not paid and late fees on four bills. Rick has gotten involved and got most of it taken care of. We still have one that's not taken care of and we've been told two different dates they were mailed off. I don't know why there was a big inconsistency about when the check was mailed out to them to pay them off.

And not only do we have late fees on these bills, it's also messing with our credit because they weren't paid off. We have late fees on them because we weren't paying 'em because we gave them the money to pay them off. And we're not gonna pay them with the payment on it 'cause we paid off already. It should have been done. We haven't received anything in the mail other than them wanting us to buy more insurances and we don't know when our first payment is due. So, that was a big life lesson for me and I will never go into, "oh, this sounds too good to be true" thing again. There are also some things that I'm not happy with in the house. I still have an appliance that doesn't work. My carpet has lumps under it which Josh said to be just the texture. But it's not in the other home. It's just this one.

In the whole experience, I don't know how I would separate LGI from loanDepot because I came into it as one whole package. The close date changed several times. Now, we weren't supposed to get the home that we have. We were supposed to get a new build and it's not until August. But we sold our condo earlier and the office staff came together so great about getting us into a different home as soon as whoever was buying this one fell through. They jumped us right into it so they were phenomenal about that and we're super grateful. They're the best people I've dealt with ever.

I like the location of home. It's right off the interstate. It gets me to work quicker and it's quiet. But they're still building around me and there has been some issues with the fences. For one thing, the fences that they're putting up are not great quality. They're really cheap fences. And they had some other builders here prior to LGI coming in and there’s discrepancy on the property line, like when we have a home that’s already existing back there that’s from another builder that already has a fence up. Instead of sharing that fence they're building another back fence. So you've got two back fences -- one for the neighbor behind you and your own, and then there's a gap in between.

Also there’s a discrepancy on who owns that gap. I had to take my fence down because there was a foot difference between my fence and my backyard neighbor's fence and all this crap was growing up in between it. There were rats running back and forth between the two fences. It was growing lots of foliage and left rooms for critters to build nests and stuff like that. It was not good. And when in the process of trying to take my fence down, I got really nasty stings from field wasps that had built a nest in between there. So there was a safety hazard to have these two fences up. And they did it from my house all the way down to the end of the street.

I saw on the Magnolia Springs community page that it has been brought up a lot. I haven't been to an HOA meeting but I'm sure it has also been brought up and LGI said that their property line survey is right, whereas that people who are here existing are saying their property line survey is right, and nobody wanted to do anything about the gap in between. So I just decided to take my fence down, except for one panel, which is right where the field wasp nest is, and give myself an extra foot because the guy behind me said, "Hey, that's your property." But other than those issues, I love coming home now. This is the first home that I've owned and it's perfect for me and my family.

Another thing was that the guy walked me through afterwards on what little things I gotta look out for and so forth. I realized that LGI as builder doesn't have garage door openers or a doorbell. They just build the house and all the rest of the stuff is our responsibility. It was a little different compared to another brand new home I bought that had been built. I had to wait for six months but at least I knew what I was getting. I can see what's behind the walls. Another is that, one doesn't really read the many 50 or 60 pages of homeowner's information, and then we parked out on the street in front of our house and that's not allowed. I had an HOA where I lived previously and didn't have any problems. With little things like that, I wouldn't buy another LGI home.

All in all, the quality of the build looks fantastic and the house is wonderful. The only disadvantage is not knowing where's what and stuff like that behind the walls because I have not seen the house being built. It's just a different experience. So, be aware of the little things and if you wanna get into a home immediately, a brand new build with a warranty and all that, then LGI is the way to go.

The quality of the build is pretty nice. But, I was a little bit disappointed when the construction manager mentioned to me that the brick was not actually a part of the home, it was just for makeup purposes. Also, the dishwasher was not functioning during the walkthrough that we did with the construction manager. He notated that, but then a few days later I was informed that I'd be the one to have to contact Whirlpool and go through the warranty process. I find that not to be too convenient because it was already non-functioning before we even moved into the house. Other than that, it's a nice home. The community we're in is very quiet too. Everyone seems relaxed and it's not busy nor congested with a lot of noise. We're not too far from my workplace now. Also, it's pretty convenient because of some of the shopping centers that we like to go to. Overall, it's been pretty good with LGI.

Cindy was a very nice and welcoming person. She explained the process and how everything would go. And she made sure that I understood what she was talking about, and she didn’t go into the next step until she was confident that I understood what she was talking about. She's really knowledgeable of everything. She had the area where the house is and the whole surroundings to see. I felt really comfortable working with her and she did almost everything perfectly. Everything went smoothly.

The build of our home is awesome. Me and family love it. We're enjoying it, and we're getting into filling it like we want to now. Also, the community that we are in is awesome. It's kid-friendly. It is a nice, quiet, and lovely neighborhood. And the amenities meet the requirements that I need because I have a playground and a swimming pool within a walking distance from my house. Everything is lovely. Living in our new home makes our life a whole lot easier as far as finances because I have peace of mind knowing that I am going to own the home instead of paying the rent every month, and that makes me so much at ease. I have recommended LGI on several occasions already.

And for the closing, the project manager that came explained everything about the house and told us we can let them know about any problems and they’ll come in and fix it. The build is not bad. Being an architect myself, the body of the house could’ve been 9 feet instead of 8 feet, but that’s about it. I definitely will recommend LGI Homes. I have a few people that I told about them.

I'd like to get a newly built home since it would be safer, with less difficulties, and I'd know what I'm getting into before I get into it. I love my home. It makes the end of my day a lot easier and a lot more comfortable. I also went to the pool and the playground site the other day, and they are great. It's good enough for me. I've already recommended LGI to people.

I kept coming back trying to find out how much they were and the starting prices, and I kept talking to them. And then when they had the grand opening, I was right there. They were all really nice. Everybody that works in the office was very friendly and knowledgeable. And they really made it easy for me and my wife because we sold our house in two days before this one was even for sale. And they reassured me everything was gonna be okay, and as it turned out it was.

The house was really cozy when we walked in and it felt like home right from the get-go. Everything was great. I also like the fact that we get the breeze in the afternoon and we don’t have to run the air conditioner. I really enjoy the community. Even when the workers are pounding, it's still quiet to me. I have workers here now doing sod and cement and pathways, and once all that’s done it’ll be great.

The quality of the build is good and I like it. It’s really nice. I just gotta get a few things done around here like the backyard and I’m using the people that LGI had used. They're backlogged for a couple of months so I gotta wait on them. So far, I haven’t really met anybody in the community. I don’t get out much because I’m a disabled veteran and have a hard time walking. But when I’ve waved to a few people up and down the street, they have waved back all the time. So, that was good.

The underwriters take forever, but that’s what it is with everything. And that’s not with LGI. I was happy with how everything was presented to me and when it’s over with I felt like I was very informed at the end of the decision to buy the house. And I love the quality of the house. I saw some when they were being built and it was really clean. Also, everything, including the AC, is one of the better ones, so that’s good. I like the community as well. The people seemed nice. Walking by, I love how everybody waves. And it seems to be really cool.

I really love how LGI treat you like family there. Once you go in and they know you're serious about your purchase, they bring you into their world. And I have a support staff of whatever I need right there in front of the neighborhood at all times, so that’s really nice. I’ll definitely recommend them to anybody looking to buy a house in this area or wherever else they’re building, ‘cause they build all over which is great.

Instead of buying an older home, I decided to go with a new build because I get more for my money and then it’s a brand-new home and I get to have that experience myself. So far, the quality of the build is great and I like it. The new home community that we live in at Stone Creek Ranch is very quiet, clean, and the people there are very friendly. The location is great and it’s close to the school. As for the amenities that are offered in the neighborhood, the pool is closest to our build. It’s a little smaller than an average pool, but the kids are playing in it and that’s good. The home that we got from LGI is just what we need.

Also, they still haven't come to fix the little issues that we've told them about when we first moved. And we moved on the 2nd and we did the walkthrough on the 29th of June. The guy who did the walkthrough with us said he was gonna have someone come out and look at the things that was wrong with the house. But no one has called us about it or come by that we know of. And I kept calling.

The only thing is that there are patio doors coming out from the living room to the backyard and I didn’t want that. It goes out to the side of the bed. Also my only suggestion would be to make an upgrade on the things that they put into the home, like more quality appliances instead of the b-grade appliances because the stove is okay, but it’s not one I would have bought. And if they're gonna put refrigerators in it for the ice maker, it’s better.

Also they didn't put up towel racks in the bathroom so we have to go purchase all that. They were in the kitchen but not the rest of the house. Those are fairly incidental things that LGI could put in that would help people out. And it doesn’t have to be the expensive ones, but just something that people could use until they get over the move and replace as they want. Everybody’s having to go out and buy curtains and stuff right off the bat so they can have the privacy. It all adds up a little bit.

Most of the people on our block are just moving in here also. And we’ve met a few of them and I seem to get along. It’s a wonderful community. This is a big little community out here. The park is nice. But a lot of people would like it if it did have the swimming pool. We’ve been talking about it. Where we’re from, they have a pool. Most subdivisions like this one has a pool for the residents in their little community. But the LGI rep did a lot of help. We didn’t have to run up and down the road constantly for paperwork and stuff like that. They handled most of the paperwork and the financing. And the overall quality of the build is also okay. They are worth checking out.

We also like the quality of the house but we have to take that with a grain of salt. It’s new, and so, going into it, it looks really nice where my wife’s really happy with it. It’ll take some time for the foundation to settle, but the initial reaction is really nice. We did our walk-through with one of the gentlemen, and then we’ve done our own. We’re getting ready to start moving in and we’re excited about it. And if it holds true to its present form, it should be a really nice investment too. And I like the new home community, the fact that it’s brand new and it’s growing. I’ve been wanting to get out of the city and I have been contemplating starting a business. It would be nice if I could start it somewhere where the population is growing, and the business could grow with it. I would recommend LGI and I have recommended them to a few people. I would recommend the rep whom we worked with too.

We haven't had any problems with the quality of the build, we are very satisfied with the home community and we love it. The amenities are good and living in our new home has been a relief. We've shown people LGI Homes, we've brought people to places and things and told them how helpful David was and how easy it was.

Our home consultant, Donna, was upfront with everything and very transparent. She's been a real estate agent for a while, and I felt like her personality was very straightforward and she was trustworthy. Everything was positive with the LGI people. The main issues we had were with the financing company and the mortgage company. We didn't get our final closing statement that we were supposed to get 48 hours before closing. We didn’t get it till four hours before closing. So, we were upset with that, but overall the experience was very positive and the process moved along very quickly.

So far, we haven't had too many issues with the overall quality of the build of our home. We've had a few minor situations that are being addressed. We had an issue with the air conditioning unit, which had caused a little bit of leaking in the attic, so the builder came out and supplied us with a fan. So, we dried out the wood that got saturated in the attic, but it's caused a stain now on the ceiling that's connected to the attic. I left a few messages with the builder. He hasn't got back to me. But they told us that there's a one-year warranty on everything, and then a 10-year warranty on the foundation.

My wife works near downtown Dallas, and I work up in Oklahoma near the Epic Casino. So, I got to take 75 and then cut over to 82. And from that, my drive got a little bit longer, but we're tired of sharing walls. And we've had issues in the last couple years in the apartment complex we lived in before. We're happy with the amenities that are in our neighborhood now, so far. The pool looks nice. It would be nice if they had like a workout area because my wife and I work out a lot, but there's a gym right across the street. And down the road we're looking at building our own pool and making our own fitness center with the extra bedroom we have in our own house, so it's not too much of an issue.

We're in the process of moving in our new home. We're taking steps up there every day. So, we have an alarm set and we had a garage door opener installed. We can save money on movers too because we're able to move a lot of stuff ahead of time. My wife and I have both bought houses in the past, and this is by far the smoothest and easiest transaction as far as buying a house we've ever had. We knew going in that the LGI homes are like cookie cutter type homes, so we had to buy our own towel bars that we didn’t realize they didn’t even have. There are little things you don't know when you're looking at a house. You try to pay attention to the big details about air conditioning units, windows and doors, the subdivision, and other safety features, and there are some things that you can overlook.

One of the things that we not necessarily overlooked, but didn’t see ahead of time was that there were no towel bars in the home at all, so we had to buy our own towel bars. And the garage doesn’t come with a garage door opener. But again, the price structure is accordingly also. We had looked at other subdivisions for houses similar to what we got and even with us having to add all these little extras like the towel bars, ceiling fans, and garage door opener, we're still gonna be saving a lot of money in the long run. And overall, as far as the people and the whole experience, I would definitely recommend LGI to anybody else that's looking to buy a house and get into a new house with very little down payment and very affordable.

We didn't get approved the first time but I’m glad that happened because the house that we have now suits us way better than what we first went through. The home consultant called me when we can get approved and he knew what we were looking for. He said four plans were coming into his neighborhood and give it some time. He contacted us back and said, “Hey, the four bedroom that you kinda been wanting, it’s here. I think we got plenty of time now. Come in and try to do it again.” And it worked out. He didn’t have to go through the whole spiel the second time that we’re in there. We kinda knew it, but he was very knowledgeable on everything from the school district. He was locked on.

The first loan officer though was kind of a jerk. He was no help whatsoever. He was rude and he didn’t want to talk to us when we called. But the new loan officer, Sarah, bent over backwards and helped us get approved for this. She did her job very well and she did it far and beyond what she really needed to on some aspects.

The build can be a little better on some things, but we did a walk-through and of course, you don’t really say things that you see when you first get in there and stuff like that. Some places seem really messy as far as the stalking goes and it was real kind of a horrible job. A piece of siding around my garage is folded up. We used to live in a subdivision. I’ve been from the country and used to living not so close to people. But people are looking out for each other which is really good. I would refer people to LGI Homes.

Initially, I came in and met with Joe, and he pre-qualified me. We talked a little bit about it but I run two sales teams in two different places. So, I can cut through all that stuff and went right to the house to look at my home option. He didn't need to put up a game where I carried this old sign and do all that stuff so, I made it really easy on him. We went and looked at the different locations. He was very helpful and knowledgeable. I went from there with Peter, who is the financier of the person handling the actual mortgage. He was great and worked with me the whole time. He was able to work out and overcome any kind of problems or issues. It was really fast as far as it wasn't a long-drawn-out process. They made everything quick. The contractor did a good job and I was completely satisfied.

I haven't moved in yet but I'm working on it and doing things to it. They sod all the way the front and the sides right to the back and then, they stopped. In my mind, that extra pallet of sod back there to finish the completed yard would have been nice. The things they saved money on wouldn't change the $140,000 appraisal whether you put the sod down in the back or you put a garage door opener in the house for me. I didn't pay attention to those originally and I didn't care. I just wanted a home. Now, after I'm in it, I understand it would have cost for sod to do the backyard and an extra couple of $100 for the garage door opener. It' part of the money they saved there and they pay their staff. So, even though it's fine, I understand that those are things I'm messing with now that I could have not messed with.

The community is six actual streets. It looks like LGI took over a couple of years ago on half of the neighborhood that was already built and 10 years ago, LGI came in and built the other half of the neighborhood. The part that LGI built are now as beautiful. So the neighborhood is nice. But the houses on the three streets were cheap back when they bought them 10 years ago in that neighborhood so, how the people take care of their home back side leaves you the question when you're driving the neighborhood. But in the front side when you drive in, the yards are okay and in the home that we're moving into, everything looks brand new and nice. But it's about people and how they take care of their stuff. So, we'll see. I have one more month in my apartment on the corner. So we will go in and paint an accent wall, I'll put up a garage door and fix the grass in the back. We'll start doing all the little good diligence.

My office is five miles away so the location is good. From work, it's highway to highway in the woods so even though it's not far, it has the appearance of driving out of stuff into your neighborhood. I'm hoping that everybody in my street is clean, takes care of the yard, does their stuff and keeps this neighborhood so you can keep feeling good about your home. And then, I pray every day that the one guy that you don’t want doesn't move in my coldest sec. But my wife's happy. We're gonna put up a privacy fence in the next two weeks as well. Even though Joe was good, Peter was amazing. The guy that's handling the mortgage, on personable, relationship building side, on how he deals with your patience the whole thing, everything about that guy was professional and on point. So that trickles down and I would refer them over to the people that I dealt with.

My new home is good and I like it so far and I’m really happy with it. It feels normal already, which is a good feeling. I had a minor issue yesterday and it was not a problem making the claim. Everybody has responded quickly. The gentleman who did the tour of the home called me within 10 minutes to give me some advice. Also, my new home community is very peaceful, which is what I’m striving for, and a safe neighborhood. It has a lot of things that my children are fans of such as the basketball court and they have a playground as well. So, it looks really family-friendly. I would strongly recommend LGI. They handled the whole thing and even the recommendations from people doing things inside, they’ve got it figured out.

My wife and I both love the quality of the build. We're getting situated right now and getting all of our furniture and everything in here slowly, but we love it. We fell in love with the amenities like the park, the lake, and the playground. We have a little one so everything kind of fell into place. Also, we like the location. That was one of the big factors in buying out here, too. We like that it's right outside San Antonio and 1604. I work 70 miles away and I'm 10 miles closer to work now. I already told a few friends to look into these homes. We love them and we're excited to be here.

Generally, new interaction, you are assured that you don’t have to worry about getting the house inspected because there is this comprehensive inspection that is already embedded in this purchasing process, which I trust. But the day I closed, I learned that there is a leak in the garage where I thought was coming from the ceiling with some issue. Then, I brought that to their attention. Everyone was understanding about that. Roofers came once I put that out, but then that has not been the case. It’s not the roof, but rather the windows were not sealed and were not weather-stripped especially on the top floor so water was seeping through and we realized that whatever is dripping from the ceiling from the garage is basically water getting into between the walls and then findings its way in the ceiling. That was very concerning.

It’s not just one but three windows, but no ceiling, no weatherstripping. I was very much concerned about that and they got fixed it immediately. The house has been there for a few months now and however many times it rained, at least good amount of rain and moisture must have been trapped in there. I am moving into a new house and I’m moving my family in there. But now, I have a concern of a mold creation because I don’t know the extent of the damage that it already caused. I appreciate that it was fixed, but simply weatherstripping and filling it now is not gonna do anything as far as what is inside so I requested for an inspection to gauge the damage and see if we have to do anything.

The house had some cracks. The one level, I don’t like the bedrooms there on the front. I already told the builder that, but I know he didn’t design it, but that’s it. “Do you need a little bit more closet space? We can work with it.” Other than that, everything is nice. The new community seems to be pet-friendly and everybody so far seems nice. It would be nicer if there was more than one playground. I have recommended LGI Homes to some people.

When we initially did a walk-through, we noticed a couple of areas of paint and caulking around the windows that needed to be touched up. They took care of that so when we did out final walk-through, everything was repaired. The quality of the house is great and I like it. My son used to be in construction and he really likes the way the build is. The corners are straight and the walls aren’t crooked. They also did a good job on the concrete. We had ADT come in to install a safety system and they also said it is really a well-built house. It was about 90 down here and although the air conditioner off, it was only 76 degrees in the house. It’s insulated that well.

It’s a nice community too. From what I’ve seen, all the homes are new and people are really nice. I’m about 10 minutes from my Safeway and other small cleaners. It’s close to the area that I first lived in so I know this area and I’m not far from what I need. There are no streetlights and the traffic is minimal, just in my neighbors, and I like it. So far, everything is going real well and LGI has taken good care of me. LGI Homes have good quality homes built and I’d definitely recommend them.

The home consultant with LGI Homes was very professional and very supportive. He was always calling back, following up, reminding me of an upcoming appointment or some document that I needed to submit, and apologizing for intruding. He was down to earth, kind and really very nice. Every time we went there, he offered us a drink, thanked us for coming and wanted to know if there was something that we needed him to do.

At some point, I was tempted to go for an older home. We had gone to visit some old homes and my wife loved one at first sight. But we went back to see it a second time and she changed her mind. In the meantime, I had called the home consultant and told him that we may eventually go for an older home and he said that he understood. By then, my loan request had been approved and he wanted me to know that I would probably not be able to recover the deposit. He also still wanted me to come over if possible and have a discussion. When we met with him, his supervisor explained to me more in detail how it would really be interesting to go for a new home. I absolutely understood that and that was how we continued.

Before we did the closing, we went around the whole house outside and inside with the construction engineer and we were very satisfied. My wife says that the appliances are the only thing that could be improved. That aside, we really like the amenities offered in the community. The girls are so ecstatic about them. I also like the quiet neighborhood. My wife would have preferred the home to be within three to five minutes of all the various stores but I told her that even though now we are driving 25 to 30 minutes to go to that place, I really like the peaceful and quiet environment, the fresher air, and the nice and calm setting. Besides, the town is growing so at some point, more amenities are going to be in the vicinity.

Before settling in for the Stone Creek Ranch community in Fort Worth, I had visited a couple of other LGI communities. And everywhere I went, they always reminded me of a certain number of core values that LGI Homes goes with. I strongly feel that they do their best to adhere to those values and principles, and that’s one thing I would like them to keep up with.

You have to email them and then they contact you, but you have to work on their schedule. And the roof has been leaking since you can tell where it was leaking at. A professional went to look at it and he's saying he was gonna fix it. I told him that we have been waiting for 10 months. They're gonna have issues and they have to take the wall off and redo it. And he said no. But the home community is very nice and vibrant so far and the people are good. I loved it when we got to the house. The house was beautiful and everything else was nice. There were a lot of helpful people, but when you get a problem, they take forever to fix it and when we had issues after we bought the house, they didn’t care.

However, the underwriting process could be improved. While that is tough anyway, it was an annoyance because of the VA section of the loan. Still, that's not on LGI and with them we have no complaints. The quality of their build is great and we've been super impressed. We had issues with the AC but they took care of that right away. Furthermore, the cleaning crew damaged one of the bathroom doors. We told Vinny and it was addressed even before our walkthrough. Everything was perfect.

The LGI Home Community we have come to live in seems pretty established and so we're excited about being centrally located. There are young families and some older families. We're excited to be somewhere we can permanently be. We feel more secure and calm that in the future, we're where we need to be in raising our son.

She gave me her cell phone number to reach her directly in addition to her office phone. She said that she does take a couple days off during the week because she works Saturday and Sunday. But she said we should feel free to contact her. She also gave me her email address to reach out to her, and that's usually how I do business and certain things in writing. There were a couple times when I just had to reach out to her and she answered my questions immediately. If she did not know the answer, she would ask someone and call me back within the day and so, our concerns were addressed very quickly.

The new home community is beautiful and the amenities are above anything else that’s out there around us. There are still a couple of blocks left so the construction is kinda over and it's not too noisy. We came from a very rural area in Louisiana and we lived in an apartment for six months. So this has made our kids and us happy and made life a little easier. That was the easiest house I've ever bought and I already recommended two people.

It was between LGI and Meritage. Meritage was all about selling. The ladies were nice, but they didn't really care about trying to find a house that fit us. Then with LGI, the gentleman that initially contacted us wasn't very aggressive. We wanted the person to be aggressive and hungry, but he wasn't. He wasn't interested at all and was very passive. We agreed to meet with him here at LGI in Manor and when we did, he wasn't available. So it happened to be the other guy, John, that came out to meet us and he was the guy that sold us the house because he was amazing.

The salesman and everybody in the LGI office here should be like John. They should focus on the person and on what the client needs and what fits him best, instead of trying to sell him a big old house. I was very comfortable with John. He knew his stuff and he knew everything about the houses. I could ask him about dimensions or the square foot of the tile, and he'd know it. Any time I had a question, whether it'd be at 8:00 at night, I could text him and he'd give me an answer or tell me he was off and would get back to me as soon as he got back. He would also give me his manager's number or a manager would call me and they would take care of us right away. We never waited more than a day.

We have a one-story home with a two-car garage and a pretty big backyard. So far, the quality of the build is good. The kitchen is amazing and beautiful. The living area is really big and all the rooms are nicely sized. The restrooms are very nice also. But when they screwed in the shelves in the master closet, they made a hole and they tried to cover it with the screw. They didn't try to seal it and make another hole. We also have six other things that they need to come look at. But they are all just little things. The construction manager contacted us on Friday and he wanted to come by but we were so busy that we missed him. Besides that, everything seems good.

The community is nice and we like it. We like the pool, the park, and the fishing pond, too. The people are very nice, they're middle class, we feel comfortable. We are happier now and confident that we have our own place. And we can remodel whatever we want without someone telling us we can't paint this wall or we can't have too many dogs. We can do what we want but within limits. We highly recommend LGI to our family and friends. We'd tell them that LGI will try their best to get them in a home that fits their family pretty much and with their budget.

We got a brand new build since a newer home comes with warranties versus an older house where I have to pay for a third-party inspection just to make sure everything is working. With the LGI home, the house looks nice from the outside and inside. But once you have people moving in and they put the furniture in there, everything like the imperfections starts to truly come out. Either the materials could have been better or the construction workers to get the job done.

I’ve only been in the house for three weeks and the quality sucks. When it comes to the sheetrock and paintings, all that you can tell is how bad they're like. When I’m downstairs, I look up at the ceiling and I can see where the 2x4 were at and all the bulge and everything with it. It might be too hard for us to take. It’s just ugly. In a sense, I kind of regret going with the guy because of how poor the work is. And the construction guy lied. I know I had some pieces of wood, the little plank that they put up for the fence. There were some that were loose because they were blowing in the wind. The guy said he was gonna put a screw on them but he never did. And I never went to go to check because I believed him at first. But one day, I came home and those things were all over the ground. When I checked why it came off, only one screw actually hit the 2x4.

Also, there are way too many bugs in those houses. It’s brand-new and there are spiders everywhere. There were some little ugly bugs the other day too. My kids wake up screaming because there are spiders all over them. It’s ridiculous. LGI should treat the house better before people move in or call a pest control. Now, I have to find someone to do all that. But my wife and I like the community. It's quite and everybody is nice there. People-wise, like in the office, they're great at LGI and I highly recommend them. But when it comes to like being satisfied with the house, I’m not willing to recommend anybody.

The sales rep, John, became my best friend. He was there and anything that he asked me that he needed, I was always back to him like, “Here. What else?” We can always communicate and I love that. The communication that we have is like a brotherly communication. Some salespeople are there right before but they forget you after. But John is still there. He still calls, checks on me and sees if there’s anything else that he can do to make it even better. That’s good enough for me. He's great and I love him.

LGI Homes helped a lot. They never gave up and I never gave up either. Some customers and sales reps give up sometimes because the stuff that one needs can't be given. But that never happened. John and I both work hard and he was the one who was always saying, "I need this. Can you give me that? Did you send it already? Everything was fine. Anything else?" We were always communicating through text, email, and phone.

The house is fantastic and I’m happy. I also really like the community. It’s growing and really fast. Over the week, you're kind of busy going to work then coming back. But you see on the weekend that they already made almost the whole street and it's almost finished with all of the homes. It’s getting bigger and a lot of people are getting a new house. The community is getting better. And all that we have here like the pool and the clubhouse are great and my kids are very happy with them. I am thankful to LGI. They are the best thing right now. They never lie, they'll help until the last minute and they are always there.

The quality is not great and Manny, the person I had to deal with, was not great to work with. I don't know if he just doesn't know what he was doing or what. They claim they never had a situation where they put somebody in the wrong house but LGI had miscommunication. Right now, I have a giant crack on my tile and they are trying to say it's a settlement crack, but somebody didn’t do the concrete correctly because the crack is giant and deep. It's a big piece of tile in the bathroom and then there's also a big line going down from the tub to the door in the guest bathroom. LGI reps are telling me that I can either wait for 10 months to put in the order because I'm only allowed to have one repaired for the floors in a span of time or they can fix it now. But then if I get another crack, what am I supposed to do? So, I'm blocked into having to either fix the situation or wait 11 months. It has not been a good experience at all. I love my home, but it has been stressful.

So I think whatever, no big deal, hopefully I’ll close on Tuesday. I call on Tuesday and get confusing information about why I still couldn’t close. I’m informed that they needed to install a back-flow preventer for the sewage in my house, given the elevation of the property. This piece of equipment is no guarantee that sewage will even go where it’s supposed to. They’re waiting for approval from the city, who was initially unwilling to sign because of the potential damages caused by a lack of a proper septic system. They refuse to install a proper sewage system. So basically it’s a defective house.

At this point I can’t wrap my head around the situation or what the real story is. My dad (a lawyer) eventually gets in touch with the Tennessee Vice President of LGI Homes, who also gives him a vague explanation. He says they never had a certificate of occupancy before putting the house on the market, which is something you need before even trying to sell a house. Was this somehow overlooked, or intentionally brushed aside? That's still unclear to me. My dad tells him that it’s LGI’s fault for not disclosing this information to me, and for failing to be ready on my closing date. The VP says “well what do you want me to do?” He refuses to take any responsibility.

My dad then emails the VP asking for an explanation of the situation in writing, namely asking what the problem is as well as for a proposed solution. The VP then calls my dad and insists he doesn’t have to tell him anything, and that if I have a problem with the sewer system then I won’t close on Friday. So I now have no home to move into and all my stuff packed up just sitting in my current place.

This whole situation is sketchy, deplorable, and heartbreaking. I have been working for the last two months with getting all my documents together to apply for this loan, cleaning my house, packing, changing my address, buying paint, etc. I am extremely disappointed in the unprofessionalism shown by LGI Homes and am considering taking this to the press unless they remedy this situation.

The house I got was basic. But one complaint I had was we couldn't install cable on the TV. The Spectrum guys said there was no connection because there were no wires. I was expecting that there would be a connection for cable in every room, but the living room and the master’s bedroom were the only ones that have connections and the others had none. So, I had to pay extra to install cable. The garage also had no motor, and I had to do that. Then, I installed the ceiling fans because the bedroom didn't have them. Other than that, the house is brand new. The community where we live in is okay too. It's quiet. It's closer to where I work as well and that's the main reason we moved there. I'm gonna refer LGI to so many people because Jerry was good and he deserves the credit. I asked him for business cards so I could give them to friends.

But there were no blinds in the bedrooms or the windows other than the front of the house. The house didn’t come with a doorbell too. I wished those could have come along with the house while it was being built. But I like the community and living there. My commute to work is a little bit further than what I was used to but it doesn’t really bother me because I liked living out, kind of in the country, away from the city, where there’s not too much traffic other than on the way home from work.

And everyone around in the community is really nice and the property seemed to be maintained. Buying our LGI Home made life a little bit more simple and less complicated. When we were renting we always worried about the home being sold from under us. This was our first home purchase and it’s just nice to know that there’s no rush. We can stay as long as we want.

So far, everything is really good. I really like the quality of the house. But they didn’t put grass in the backyard and blinds throughout the whole house. This is my first home so maybe that's how it works. I wouldn't know that but that was one of the things that I kind of looked at funny. Our area is pretty quiet and it's really close to our family. So we really enjoy the community. I do see that there’s gonna be a lot of growing for my husband and I and a lot of fun, for sure. It's also perfect right between mine and my husband's jobs.

I love the quality of the house as well as the new community. I liked the new build and being the first one in my home. I ain't gotta worry about wear and tears or other different families being in the home. Mine was the first one finished on the street. So right now, it's kinda quiet and I love it but I know when I start getting neighbors, it might get a little noisy which is okay. But in the beginning, people got a lot confused with my address and they couldn’t find my house. It’s slowly coming together though. When LGI gets a new subdivision, I would want them to get all that in place so it won't frustrate us so much. Other than that, it was a great experience.

The house is good for the price. They came and they fixed a couple of things after the closing but for the most part, it’s pretty good. And the community is nice and quiet. Even when they’re working outside and still doing construction, you can’t really hear them inside the house, so I like it. I have to drive 30 minutes to work, but that’s not as bad as some of my other co-workers. It’s a little bit out of the city but it’s still okay. It's our first home and we moved in right after we got married, so we’re happy here.

Original Review: May 25, 2018

High pressure to sign contract; push, push push for a closing date within 29 days which we did not want - I requested a later one and it was denied. Sales guy was wonderful and nice. Found a home but it was a lot higher than I wanted. He said "well, let's see what we can do" saying the lender might be able to work some magic. Plus they pay ALL closing costs (which in my opinion are inflated to make it look like they are giving you more than they are). Found out these homes do NOT include an ice maker in the fridge or ceiling fans in the rooms or a garage door opener or gutters!!! Can you believe it? We didn't know about the gutters till we signed the contract.

The day we went to talk to their lender, when we brought our agent, she and the manager ended up in a screaming match, making us so uncomfortable and sick to our stomach, we just walked out. Lost our earnest money. Emailed sales guy to ask for earnest money back - my husband is a disabled veteran and they really shouldn't have put the contract in both our names - just mine since I'm his fiduciary agent, but I didn't think of that at the time. I haven't heard from them since I emailed. The manager was arrogant and pushy and had ZERO and I mean ZERO customer service. I found the house listed on Zillow for a thousand dollars less and he said it was a clerical error and we could report him and he'd pay the fine but he wasn't honoring that price.

We asked for gutters and he said "NO because we don't have to". So much more happened that left me feeling SO sick, especially losing the thousand dollar earnest money. If they had any integrity, honor, or customer service that they PREACH to you in the beginning, they'd return the earnest money but this builder is all about the money. Herd people in like cattle, rush you to sign, rush to close, and they don't care one bit about you as a person. They just want your money. They are liars and thieves and I wish I could warn the world about them. The manager said "this is the way we do business".

The roof is not of pure plywood but rather, pressed board and put together like a stick figure with minimal nails and screws. There are no gutters so when it rains it pours by all entrance ways and on to the foundation. the roofing is made with the cheapest roofing paper and tiles. The plumbing is sloppily put together and it leaks in master bathroom and kitchen, sewage lines are narrow so the bathrooms get clogged easily, The brand new AC unit sounds like a 30 year old meat grinder and poorly cools the home. As I mentioned before the core of the house the walls and foundation which now have cracks along the master bedroom walls and garage flooring.

When I complained to the maintenance manager about the cracks in the exterior walls and foundation, he told me there is nothing LGI can do about the cracks in the masonry work because the cracks are not bigger than an 1/8 of an inch! REALLY A HOUSE JUST 14 MONTHS OLD should NOT HAVE ANY CRACKS IN ITS WALLS AND FOUNDATION! They do not filter people so you will get riffraff for neighbors who don't mow their lawns and are slobs. In just the past several months I have seen the police come to our neighborhood to investigate and uphold the peace and this is a brand new community. I'd hate to see what the future has in store for it crime wise. DON'T BUY FROM LGI HOMES. You will regret it as I have.

But the loan application process could be improved. The young lady who handled our apps side of it from them, it was a train-wreck as far as I’m concerned. Having to refile sensitive information more than once is very disturbing, very perturbing, especially when it comes to my Social Security and driver’s license information. But other than that, everything else is good.

The house has solid foundation. I like the walls and the painting. I did not realize that my floors and the counters weren’t laminated, or how thinly laminated they were. We’ve already experienced damage when we had our movers move stuff in. They were sliding our fridge in the place and it ripped a huge chunk out of paper thin linoleum. Other than that, everything else I’m super happy about. The foundation is excellent and walls are great. We’ve actually went through a F1 tornado and the house stood well. There was no damage into my fencing and no damage in my windows, walls or roof.

We’re making the movers pay for the damage since they were the ones who did the damage. But then nobody explained to me how thin our floors were. Me and my wife, we’ve been together going on six year and this is the happiest we’ve been. I look forward to going home to a home that I own, not somebody else’s home. Even my puppies are excited. I haven’t seen my puppies this happy in three years. Overall, the quality of our lives has increased dramatically. I’m lost for words for it. It puts a grin on my face.

Then, we went through some papers regarding the different floor plan and prices, and we went to the actual home. The process was professional and I understood everything. I liked it. Chris was also able to answer any question that I had. The quality of the home is really nice and I love it. It's beautiful and I like the kitchen, the counter top, and the details. I also like my room and my daughter's. It was a wonderful experience overall.

However, when I went to do my final walkthrough, the rep shut off the water to show me how to do the winterizing thing. Ever since then, I have air on my pipe. So, I’m trying to figure out what to do with that. On the other hand, my kids love the pool in our community and the park is more geared for my three year old. I work full-time and go to school full-time too. On top of that, I’m a single mother so I have my plate completely full. But I feel that LGI bought the house for me and their reps were always very responsive. If I had any questions or concerns, I'd just make a phone call. If they didn’t answer right away, they would get right back to me as soon as they could. I’d definitely recommend them.

A new build came with warranties but I’m a little concerned. I’ve been there two weeks and I’ve had a massive leak that cost me damage to the carpet and to the structure under the sink. They’re coming in to replace it and they’ve been speedy about the fix but that was unfortunate. Also, when they cut open my wall, there was a bag of chips inside. But so far, the families are nice in the community. I wish the back walls were taller because I can see half of my neighbor whenever I go in the backyard and I don’t like that. But it’s working out. Also, there are no basketball hoops in the park and the slide is very small. The grass is nice but the park should be bigger.

I just closed on the 30th so I’ve only had a couple of weeks to try to get in there but it’s a lot closer to my work. So, it’s been nice. Everything went really smoothly until this little hiccup with the build but their recovery time was really what’s making it worthwhile. I’m super happy and I love the house, the warranty and having insurance.

So far, I really like the quality of the house. There was an issue with some paint and there was a leak somewhere in the roof but they were taken care of right away. Also, the house is in a nice neighborhood, and it was one of the things we were looking for when we decided to move. We haven’t had a lot of opportunities to meet our neighbors, and one thing I'm hoping for is that a lot of families move in that have kids so that our kids will have other kids to play with. We're happy, waking up every morning knowing that we own a home and not paying rent anymore. Plus it's helping us teach our kids about taking pride in our property, that it's something that we own and that we need to take care of it because it's going to be ours forever. We've been talking to our family, and I have one who's looking for a house and we've been talking to her and trying to get her out here at LGI with us.

The quality of the build was good although there were small texture defects here and there, but everything else has been decent. It's been two weeks, but they still have to put some things that were missing from outside. The construction manager said that if it went through at orientation, I shouldn't have to worry about it, so I'm waiting. However, our community has no amenities. I just wish the entrance was a bit better. For how nice the homes are in here, I feel there should be a better entrance. The entrance doesn't do any of the houses justice. Nonetheless, our home is wonderful. The neighborhood is really quiet that you can hear a pin drop. I already recommended them to a couple of my friends.

The build was good and there were some little flaws here and there but nothing that cannot be corrected. It wasn’t as soundproof as I thought because when I came in before, there was no noise so you can’t hear anything but I’ve been hearing more noises. The front door could be sealed better to keep some of the noise out. Other than that, the layout is nice and spacious. I like the way the inside is and the landscaping outside. I'm not good with plants but they look very nice. Before we moved in, Jeff came right by and said the front looks too plain so, he asked about changing the landscaping and we agreed. They changed the landscaping and it looks a lot better now so that was a nice change.

However, we just found out certain things that we wish we had more time to look over, like the toiletry rack, the towel rack and the doorbell. I kept wondering why everybody was knocking on the door instead of ringing the bell. Then we realized there was no doorbell. Also, the community was going good until last night, when we saw a cop pull over somebody’s house and speak to someone. I was hoping nothing’s getting crazy up here. But other than that, it’s fine and we like the home.

So far, the quality of the build seems fine. Time will tell. There are some things that irk me, but I can live with them. One is the closet door in the master bedroom opens inwards, which is crazy, because to get to everything, you have to go in and practically shut the door. I’m planning to have a carpenter come out and rehang it so that it opens outwards. And then the placement of the air conditioner seems a little odd because it’s upstairs. It’s not right next to the master bedroom. The hallway is in between the master bedroom and the air conditioner. They should have put that downstairs or out in the garage, because it’s pretty loud. And then when it gets going, it settles down. I thought that wasn’t too brilliant. It doesn’t bother me, but I know someone personally who I have come over occasionally who would not be able to handle that at all.

For now, there’s not a lot of people living in that community. It’s funny though. One person across the street and down a bit, diagonal to me, did holler over to me about the first day or two I was there. He just yelled out, “Howdy neighbor?” And I thought that was really nice, friendly. Overall, I’d recommend them. They’ve got some spaces blocked off for retail space which is really cool if they get that going.

However, we're supposed to register the serial numbers and model numbers of the kitchen products which includes the fridge and dishwasher, and I'm having a hard time. The website is not working, so we can't register online. And when I tried to call their two numbers, no one answers. I had to use the chat feature on the website and the young lady I spoke with said that they're having problems with the website so I gotta email my closing papers in. So, it's not as easy as the instructions on the brochure had stated, but it's not LGI's fault.

When they said I'm meeting with the builder, I thought he was the one who built the property or building. But I talked to a builder who was lower on the payroll. He was a proxy builder. He came in, gave me some insight, and he was very nice, intelligent enough to tell me about the garage door and all of the components with the AC.

Nonetheless, I'm very impressed with the quality of the build of the home and it's very quiet. The number one concern for me even considering a townhome was the wall. I wanted to make sure I had enough distance between my neighbors and myself because sound is probably the biggest issue. I've had a bad experience in apartments but the LGI townhomes are quite built differently. They had to go over that with me as far as the distance and cinch installation, the gap, the 2x6, and that was important to me. The security of the way the walls were built was my concern. Then, I also have high ceilings and granite counter top. I was taken by the very exceptionally well done kitchen. So, I'm satisfied overall.

The mortgage was right within my sweet spot in what I was looking for. Also, the HOA wasn't really that high yet and the PID tax appears to be already included into the overall cost. So that was the big issue as well. Contrasting between buying a home and townhome in the way LGI had it set up, one might say that the PID is on top when they gave the figure for the house. In one of the houses I lived before, it was 1,400 a year and I paid yearly or monthly but they put that on top of the regular mortgage payment monthly.

I called CenturyLink to hook up my Internet on Saturday last week and they came out on Tuesday and they told me that they were not able to hook it up because apparently, there was a set up on the lines of the telephone and the cables. The technician communicated with some of the agents and the reps in the LGI office and they didn't really have an answer. So I talked to one gentleman there who was really close with the builders and he had said that the gentleman who built these had been building them over 20 years and so there shouldn't be a problem. I had to reschedule with Comcast. And then the next day, I unloaded some of my property back and I noticed that CenturyLink was hooking up on another condo or another townhouse there so I didn't really know what the problem was or if this has anything to do with LGI. Still, it was a big upset.

As far as the community is concerned, there's not a lot of people living in the area now and it is one of the least lowest crime rate areas in Albuquerque. It's sort of the more upper side as far as the east side of Albuquerque and that's pretty much what I'm gonna benefit from. All in all, I'm very satisfied but I'm also very intuitive and critical especially if we were gonna spend this amount of money on a property. I wanna make sure everything goes smoothly. There are some things that could have been better but overall, everybody seemed to be nice and really friendly. They really wanted me to feel comfortable and have the right information, and they provided that.

Some of them are very minor. We've had issues with the door, the bolt not lining up with the receiver but then we’ve got some settling dirt in the backyard where we can see underneath the concrete of the front porch. So it’s starting to cause a gap in between the driveway and the lawn and I don’t want it to ruin the structure of the house. The tech said he had some other homes in the area that were gonna have some dirt coming in backfill, but it should have been figured out before. I hope that these are the only issues. And once they are fixed never have to be addressed again.

It seems once they started the house they didn’t finish it before they moved down to the next one because we had already closed on the 30th and we still have yet to have that little accent pieces attached to our garage door. We had a guy come out last Friday to look at the garage door. The handles on the outside of the garage door are only bolted on the top but bolts aren’t bolted in the bottom. And there’s no nut on the back so they’re just loose handles.

There’s supposed to be accent pieces on the side to make it look like a barn door and they’re not on. There’s also a little bit of paint on the door of the cupboard in the bathroom that should have been wiped off. The final walkthrough could have been a little smoother. When you’re spending that amount of money, you expect it to be done and complete. It just doesn’t seem to be move-in ready and we had already closed.

However, it's important that LGI should have a little more openness on the process of the loan about what's going on because I was in limbo for a bit, while Jason was trying to work some things out so he could get me approved. Also, the homes have the same amount of value, but I didn't get the same amount of amenities. I didn’t want my house to be exactly like the person's across the street but I couldn't pick the kind of flooring when building and my house is the only one in the area that does not have a patio or any kind of back porch.

Other than that, the quality of the build is really nice and the community seems safe. I have left my door open two times and everything that I left in it was still in it the way I left it. I was happy with that. And I feel better that this house is mine and that I live in a community where other people feel the same way about their property. I don’t have to worry about coming home and seeing a tractor in front of the house next door or a car graveyard. It’s a wonderful feeling.

We just moved to our LGI community we haven't had time to explore it yet. But so far, it's great and they got a lot of stuff going on. To me, there are some other stuff that could have been added to the house for the price we got it for like a garage door opener and ceiling fans. And they could have put blinds on all the windows but they only put three. But other than that, the quality is good and I would recommend LGI to a friend or a family.

I have nothing but great things to say about Morita, our sales representative. Shannon, the construction builder, was outstanding. And Paul, the sales manager, has been instrumental with taking care of my family. When we did our walk through, there were a couple of issues but nothing extreme. There was a light fixture that needed to be repaired, some painting that had to be touched up and I had a door handle that needed to be replaced. But they were able to be wrapped up very quickly for us.

The whole process was geared in creating an overall great customer experience. From the moment we asked a question to the moment that we were sitting down and closing, there was never a drop in communication along the way, and that's something that goes a long way when you're buying a home. There was never a moment that I didn't know what was going on, and if there was an issue, there wasn't any moment that I wasn't reassured that they were gonna take care of something.

Then, I went to the LGI's office to ask questions and Dave was the guy who told me everything upfront. He was an awesome dude and he told me what was included, what was not included, what they do and don't do, and about the area. I ended up dealing with him and he wasn't pushy at all. All in all, their process was pretty easy and really step-by-step.

So far, there were a couple of things that needed to be addressed on the house and the last thing was done this morning. The quality seems to be equal to a lot of the houses that I looked at over the last year and two months and the community has a very nice layout. The exact area where I'm at is right across the street from a park and the closest neighbor to me is offset into the rear. So, the whole subdivision seems to be spaced nicely. Plus, the location is right in my fishing area and I can be in the water in 10 minutes. The amenities are also fine and they don't offer upgrades in this location but that's something that I can live without and I can just improve the house as I go.

The LGI Home I got was new and I'm the first one in the house. The quality of the build has been fine and I like the community so far. The houses are very spaced out from each other which brings a lot of privacy. Although the houses are still filling in, it's quiet so far and the neighbors are okay. However, there is one neighbor who keeps having his four-wheeler up and down the road, which is illegal. Other than that, it's been perfect and we love it.

It feels good to settle in my new home. I've been in and out of addresses for a year and now, I finally have an address. The only thing is, there are no swings in the park and they told me that the sprinkler system would hit us in May 1st, but it's not yet finished. Other than that, this is a nice and diverse neighborhood and I would recommend LGI Homes.

When I was getting ready to close on the house and I moved in, it still wasn’t ready and there were still stuff that were not fixed yet like the dishwasher and the garbage disposal that were wired the wrong way. I've been calling them up trying to get them to get the electrician over to fix that wiring. Then there's a piece where I can't attach my washer and dryer because they have this piece they left on it that they still haven't taken off and you can't just take it off with a regular tool. There's also damage to the gutter outside and it looks like somebody stepped on it. And it looks like when they painted the house, they got swatches of the paints on the driveway and on the back porch as well. They even got paint inside the peephole when they were painting the door. So, the construction company did a sloppy job.

I've been trying to get in touch with their maintenance guy for about two weeks now but I couldn't get him on the phone. He'd catch me back periodically sometimes and he would say that he was trying to chase people down right now. I texted him today and he said again he's gonna try to get the electrician in contact with me to fix the dishwasher situation.

I feel like they're not really up to fix the stuff since I already closed on the house. Another thing is, their guy came to set up the sodding pump yesterday and he told me that they never install the actual controls for it. So, he couldn't set it up and they couldn't plant the grass yet. I asked him how long did he think it would take and he said there was no telling. He also said that there's somebody who has the same issue which has been going on for over a week now and they still haven't installed his sodding pump. Then, I had the AC guys come over today because the AC stopped working. It was on the warranty, so they came over and they said that the wiring wasn’t connected properly and the AC needed more Freon. Then they fixed it and I was surprised it went down so fast.

Other than those issues, it's a good house. The structure changed pretty good and I like the color of the paint as well as the design. I like the crawlspace, too, as far as that goes. As for the community, I know there's a playground in the area but they are still doing a lot of construction out there. All in all, I was very dissatisfied with my experience and I wouldn’t want anyone to end up with the construction issues that I have.

We like the build of our house. We haven’t spent much time in it but we’d usually drive there on weekends and so far, so good. It would’ve been nice though if we had a club house already, because they have LGI Homes in Florida and they have club house, gyms, a community pool there. But this one only has a playground and a place to cook outside. But other than that, we like our community because it’s quiet and we’re happy with our house. I would still recommend them because their prices are cheaper in Georgia versus Florida.

When we went to the officer and we met with the manager, I had a much more positive feeling. If we hadn’t also met with the manager, I'm not sure we would have bought the home. Also, the young man who was over the walkthrough really made sure everything was done right. When we looked at the house, the smoke detectors were not on the walls and there was just the wiring, and he said he'd fix that. And everything that he said that he would fix, he did. He turned a negative situation into a positive one. The home itself is very well-made and we haven't had any problems with any of the products.

I also felt like LGI was pushing us to use their lender when we already had our lender and our financing lined up. Mine was a relocation, so my company was paying for all of my closing costs. The salespeople were a little pushy saying, “The only way we'll pay the closing cost is if you use our finance company.” And to me, it wasn’t a big deal because I already had it lined up through my company. Overall the quality of the product is so high, but LGI's sales team could definitely benefit from some additional training.

The home so far seems pretty good. There were a few minor things that needed to be fixed like I had a few dents on my garage door which I'm still waiting for them to fix. They just finished building a park down the street which seems really nice. The only thing that I would say I would improve or ask for differently would be a little more space between the homes. They're really close together, but they look beautiful and the landscaping is nice. I love my new home. It’s just so nice to have a place that you could call your own, so I'm much happier.

The build is good. It’s just like any house. There are little outs and ins here and there that they missed that I know we have a year to file on under the construction. It’s bigger space. We like having our own adventures and our own spaces. For the price and everything, they’re smaller homes, but it’s decent. We’ve just been to our house and my son is looking forward to going to the pond. That seems like fun.

But in January the consultant said, “This is your rate.” And then he called in February, “The rates went down.” But it was the same rate. The rates didn’t go down. He was like, “No, no.” And I was like, “Those are the exact same numbers.” That was not cool. Also, I was in the apartment with 30-day letter and they said they would help but they didn't. The consultant said he can write it for me, and then he sent me a template last week but I was already out. He forgot. And then I said, “Okay.” And then he said he faxed it and never came through. And then he said he faxed it again and he’s like, “Let me just send it to you. That’s just a template. You fill it out.” That was one of my things that I was adamant about because I didn’t wanna break my lease. And he’s like, “No. We can handle it.” I’m like, “Okay. It wasn’t handled.” So, I have to do that and I’m gonna have to pay an extra month of rent. But it’s okay because I know they’re busy.

I like the quality of our home. It looks amazing and our community is quiet. It's nice and it has a lot of families. I like seeing people run around outside with their kids. I like it and I feel safe. We have more space and I'm very satisfied and more comfortable with our new home. I would really recommend it to other people. I'd tell others to go and get informed if they're interested to buy a home. The process wasn’t as stressing as I thought it would be.

I liked the way that LGI built the house and the size they had it, and I loved the area. Also, I liked a new build instead of an older home. The process of purchasing a home from them was fast and everything was right. I’m very happy with the quality of the build of the home that I got from them. I changed some things in the house, though, so I’m not actually there yet. The only thing is, they could add the grass in the backyard because that way, we would have the house completely done. Other than that, all of my friends that have visited me to see the house loved it, so we will recommend LGI Homes.

Once we had made the final decision, Josh, their rep was great. He came by and checked on us. However, I don’t understand their choice of putting sod in the front yard and not in the backyard. It bugs the hell out of me but everything’s fine. We’re gonna be remodeling the home before too long because it doesn’t meet my needs. But once we get a few things changed it’ll be fine. It is a nice starter house. It’s a good house for a good price. Overall, I had good rapport and had a good time with my experience with LGI Homes.

The quality of the house we purchased, along with the quality of the locks, is very good, though. All the paperwork was very supportive for that quality and the conditions as well. But, I have some details that I already reported to the area mining's guy before we closed, and I haven't seen they have closed these open points. The new community where we are is excellent too. This is my first home here and it's like a dream for me. Everything is good and I would recommend LGI Homes. As a matter of fact, I told three more friends of mine to come, take a look, and talk with the home consultant to see if they would qualify as well.

I love my home. I love everything about it. It has definitely made life easier and it makes me wanna come home and be off of work. Whenever I'm not at work, I'm always at home. It's relaxing to be able to have something that's actually yours. I have the Barton, a three-bedroom with a very open floor plan. That was why I picked it over the Camaro. The kitchen basically has a double island 'cause the sink is an island in itself. It has tile floor floors through every room except the bedroom so all the common areas. I also have a covered patio and it's completely brick around. The Camaro has like a wood post and mine is like the insert of a house so it's covered. It's like nothing can break it down because it's brick. I also love the fact that the laundry room has a built-in cabinetry with the granite on top and the shelving at the top.

My master bedroom is huge and my bathroom is amazing. My closet is huge and it doesn’t have a door. That's my favorite thing about the bathroom because it looks like a spa setting in there. It's really pretty. My little sister's room also has a very nice size, and our guest bedroom and bathroom are nice. A lot of times you'd see homes where the guest bedroom could make the master bedroom look larger but I don't have a problem with space at all. My living room is massive and my dining room area is really big too. I have a big table in there and there's still a lot of room around. I like the community too. I live across the park area and I can tell that they're gonna probably be developing more.

LGI Homes would be very good for first home buyers. Even if it isn't your first home, it's just a really nice home. My parents and everyone who has come and visited me loves it. They love all the things like the floor plan, the insulation, the pest control routine and the sprinkler system. It's definitely worth everything. The price is very reasonable with what they give you.

The consultant was great until she quit mid-closing. They were trying to move the closing up and I called and they said she no longer worked there but her boss stepped in. We didn’t close early but it was fine and it worked out well. The new community is good so far and I noticed that the sign on the pool that said "Finished - Spring 2018" is not there anymore so I'm hoping that that's not because they're not planning on finishing it but I'm gonna give them the benefit of the doubt. I’d tell my friend to check out LGI Homes if they ask about it

But what I liked most about the process was that Emily made it such an easy one. She did a fabulous job throughout the entirety of it. There was no question left unanswered. She gave me her cellphone number and told me to text or call her any time that we have questions or we wanted to come by and see the house. It was nice having that almost like a friendship with someone as you're buying the house through the process. She's sweet as she can be. Even today she still sends text messages to check on us and make sure that we're doing okay and enjoying our house. And so far, we don't have any complaints. The quality of the build is good and we're overall very happy with our choice and being residents in this location. I've also told several friends about LGI who were interested. I sent Emily a text message saying I've told them to text her and she didn't mind.

So far, we loved the quality of the build. We have brought family members over as well and they have loved it. My wife and I are going to have a new baby. We also have another kid who's a year and a half and she's loving our home. She has a lot more room to run around and she's more comfortable. I also love that the LGI community has a lot of facilities and really beautiful landscaping. There's a lake that I can see from my backyard. It's a big community and I love that.

Original Review: I bought a house with LGI on January 26, 2018 but after buying I wish I would of reviewed the company more. I bought the house 3/2 and I am very disappointed in the house. I have put service warranty tickets 3 weeks after moving in. I have nothing completed but when you contact the salesperson and got no help. They use cheap appliances and fixtures that don't hold up or work very well. I have been here going on 3 months and have only person contact me about warranty tickets but he never showed up at my house as he stated he would.

I like the way our home is set up. We were in a rental and when we went out our yard, the neighbor was right behind us. But here, we looked over the lawn to the neighbors' yard. Also, there are walking trails between us and the houses. The actual lot that they're built on is bigger. We have a local swimming pool right in the area. The community is expanding themselves so I'm sure they're going to get some other things going with it. They should slow down the build a bit, but I understand that everything has to be done in a timely manner. Try LGI Homes first. Their service and representation is "A+".

Updated on 04/24/2018: I don't appreciate the response, if you read into each concern or complaint they are all answered with the same answer with no true resolution to your/our original concern or complaint. I believe we as customers deserve a true response for our review. I'm still waiting for my pricing for the $10,000.00 in upgrades that have not been addressed.

I told the consultant everything I went through. I was just gonna give it up. I was done trying to buy houses. Everybody's telling me I can't do this, I can't do that and he was like, "Just give us a try. It won't hurt you to just come in, look around, feel you way about and then we'll see what you got and then we'll go from there." And from that point it was simply out of my hands.

I had a few minor stuffs, like plumbing issues, a small roof leak and then the cable wire was completely on the wrong side of the house. That was the only thing that kind of made me feel like, "Okay. Who was the quality control person to make sure and check that everything was accurate?" I didn't wanna put cable as far as in the walls and stuff like that. So they came out and didn’t run the wire for the cable to even be hooked up in the house. I was very grateful and I just took it for what it was. This was my first time and I thank God for what I have. It did not have the wireless cable so they had to make another hole and run another line so I can get that wireless access at least. But the wire that I was really supposed to have, it was not even in the wall.

I love the community. It's too quiet. I can actually lie on my bed and feel like I'm home and I belong. LGI has improved my life a lot. Everything worked out for me. Even if you think you can't and somebody told you you won't be able to buy, I'd still say give them a chance, an opportunity to see what they can do for you because I know they're gonna go out of their way for you. I had referred LGI to a couple of friends, trying to get them to believe in themselves and believe that they can actually do it.

Initially, we had some roadblocks like we wanted to change from one location to another and the consultant didn’t think that's a good thing. There were things there we were not agreeing but then finally we were okay. We just went in one direction. If they could have asked me about four-bedroom home rather than three-bedroom, then I could have gone for that because I still think the houses are not spacious. If they could have offered me the four-bedroom or bigger ones. I think they could have also told me, "Okay. There are future plans." Because I like the homes, which are now getting built and they have a very beautiful view in front, although my home also has. And I really wanted to wait. I could have waited and gotten a bigger home than this with a better view. But then that thing was never asked and that information never came to me. We could have gone for a better version of what we just have.

But the community is very calm and quiet. I'm happy and relaxed since I have a new home. Basically, the check and downpayment enabled us to in fact even think of getting a new home. Otherwise, we could have waited and then have a plan for the down payment. But then these downpayment plans they just didn’t help us. They will help a lot more people who have dreamed of dream homes so this is a kind of dream home for us. I'm pretty relaxed. At least we have our own property and this will not just help us it will help many others.

Furthermore, the quality of the build was wonderful. It's the most space for me and my family and my wife and I both love it. Also, our community is wonderful. There are different families but as we walked around the neighborhood, it's pretty decent and clean. There are kids playing with other kids. We are also closer to our jobs now so that's an A-plus. We're closer to the kids' daycare as well. It's also better for our children as there is a good school within our area. I'll recommend LGI to our friends because they're really helpful.

Then he asked about pre-qualification and I told him we were just starting the process and hadn't been pre-qualified yet. I mentioned that we would most likely need a cosigner and that we had 2 family members willing to cosign for us, but he urged us to go ahead and see if we could pre-qualify on our own or if we would need the cosigners. I knew qualifying on our own would be a long shot, but the agent said we should at least try it before viewing the houses so we could look at the properties and not be worried about the money because we would already know whether we qualified alone or if we would need a cosigner. That seemed reasonable enough, so we agreed to it.

As expected, we didn't qualify alone, but we knew we had cosigners willing to sign with us so we weren't that concerned. At that point we thought we were going to see the houses he mentioned since he said we'd do that once we knew whether or not we needed a cosigner. Instead, we had to sit there for at least 30 minutes while the agent went over our credit reports with us. Of course we already knew what was on there which is why we had 2 cosigners lined up. Going over the credit reports felt like being sent to the principal's office, and it was extremely uncomfortable and embarrassing. Once we finally finished going over our reports he gave us some options and told us how much our cosigner(s) would need to make each month for it to work out. At this point we were becoming more and more discouraged, but we knew that if we used both cosigners their combined income would be enough.

Once we settled on using both cosigners, we thought we would finally get to look at the properties, but again that didn't happen. While we were going over everything, we told him that one of our cosigners lived 8 hours away and the other would have to fly in because they lived over 26 hours away, so obviously we wanted to look at the properties and make sure we actually liked them before we had our cosigners travel for that long. Instead, he told us to talk to our cosigners and then gave us his card on our way out so we could get back to him if we were still interested.

After spending 2 hours in the office and not being able to see any houses, we decided we would not be back. I understand that people who qualify are their main priority, but they could have at least let us see the model we were most interested in if they wanted us to come back with our cosigners. I'm not going to ask someone to travel that long to cosign for a house we may not even like because weren't allowed to look at it.

The house was in the price range we were looking for and it was just nicer to get a new home with all the space we needed for myself, my wife, and our kids. The quality of the build is good and we are enjoying the house a lot. The community is nice, though it’s just starting out and there’s still construction going on next door to us. Also, Sunny had mentioned that they were gonna be building some kind of rec center and some pool and my children are excited about that. We’re around the corner from a park they put in with a splash pad and my kids have gone and enjoyed that.

The area is a little out there but it’s a lot calmer. My kids can go out and play and not worry somebody is speeding by and they can go out in the backyard if they want to. It’s a big stress reliever. Also, all of my three kids now have their own room and I don’t have to worry about them being too loud. And it’s a lot more comfortable. LGI Homes has some nice builds, good quality and I have recommended them to my mother-in-law.

Somebody at work had told me about LGI Homes, then I logged in and I requested some information. I liked what they were offering and I didn't look at any other builders, so I went with the process with them. And I actually went to two of their locations. I made an appointment first to one location and then I found another location and I made another appointment with that location. I signed up with the first location then I got a phone call the next day from my other appointment. I told them that I had already gone and had already picked out a lot and they asked me where. I told them that they don't have a lot but they told me about a different location, so I said that I didn't know they had more than one location. So I spoke to them and I went over to them, which is where I am now.

I liked the upgrade that the second location is having so I switched over. I already had my mind set on what I wanted and I already had all my paperwork from the previous LGI location, so it was a really quick process. My home consultant was Chris and he understood because we have spoken before and he was very nice. We walked in there, he showed us some prints, some numbers, and we liked what we saw.

The first location didn't have any house to show except pictures and lots. But Chris showed me two homes and I picked from them. He explained the community and what they offered and I loved it. Actually walking into an empty display home was very helpful because it's hard when you're only looking through pictures. Plus, Chris had a very positive attitude. He was very straightforward and didn't give me any runarounds. I told him that I'd rather see the houses that I'm qualified for and he showed me all the houses that I'm qualified. He explained to me what it had and what it didn't have. He also answered my questions. Then I was asked which day I was available to come in for the loan process and I kept in contact with the loan officer from there on. That went smoothly. Everybody was very helpful and they're still very open for me to go and talk to them or ask questions if I have any even after I'm done with the process.

I like the house's overall quality of the build so far. It looks great and I can't wait to see LGI finish building. I love the home and it's the way I saw it the first time. Also, the amenities offered in the community are great. It takes time to get used to it and I'm still exploring around there to see where everything's at and finding new routes. I really enjoy it and it's a great opportunity. It's a great experience knowing I'm paying for something that is mine. I've been renting for so so long so it's a good feeling to know that I'm not throwing my money away. In addition, I would recommend LGI Homes. Some people at work asked me who I went with and I told them they should check out LGI Homes.

The quality of the build is good. I also like the community that I live in and am very satisfied with the amenities offered. My only concern is that all of the homes kinda look the same and I wish that there was more diversity on how they look. But I’ve already met a couple of my neighbors and they seem good too. So far, I’m pretty pleased.

Like with any home there are things that we wanna get fixed, like marks on the wall or stuff not being plugged up, but all in all, the quality of the build is pretty good. It’s missing some things that we want in a home, like a doorbell, but we can get stuff like that put on. The community is nice and I can’t wait till all the construction is there. They’re putting all the houses around pretty fast and it has a playground and a pool in the area, which is nice. The people are nice too. My experience with LGI Homes was fast and easy, and I would tell others that it’d be a good place to live in and that it's pretty up-and-coming.

So anyways me and Tabatha made plans to meet. I left work early to meet her and she wasn’t there! The secretary said I can wait for someone else to talk to while she tried getting ahold of Tabatha. I said I would just go and reschedule. So like I said Robert had emailed me to set up an appointment. He said we could meet Saturday at 3 pm. I said, "I would have to clear my schedule." He said, "Ok I’ll call you back Wednesday or Thursday to confirm."

I cleared my schedule. I never heard back from him. I was embarrassed to just show up without the meeting being confirmed. So I later emailed him back since I never heard back from either one. He had told me he pulled my credit score and stuff. So I told him (through email) if me and my fiancé weren’t qualified it would be nice to at least know. That’s fine. We’ll just keep working on our credit and give it another try later. He assured me we were fine. We can come pick a house yada yada. It’s sad they gave me the runaround, I was so excited and they just shut me down. I had told all my family and friends about LGI Homes and how great they were, how they work with you and now I’m just so embarrassed.

However, after closing, we had a lot of issues with our garage door and trying to get that serviced. Our home is under warranty and the garage door repair company keeps telling us to go to the builder. But then we went to the builder and they told us to go through the garage door company. It’s been really difficult and maybe LGI Homes can make that easier, wherein if any warranty issue comes up, we can have them accessed more readily. Other than that, we felt very comfortable working with the LGI team. The rep's level of knowledge could not have been better and apart from some minor things, the quality of the build is very good. My new home is wonderful and is everything I thought it’d be.

The caulk around the sink in the bathroom was not even and was half an inch away from the sink, the mirror in the master bathroom was all scratched to pieces and there were holes in the trim that weren’t repaired in the closet. I’ve ran into some issues but haven’t turned them in yet because my wife and I just moved in and are leaving for Kenya soon and we haven’t really had the chance. I probably would’ve held off on the closing and made sure they fixed those but everything was done very quickly and part of that’s our fault as we were in a hurry when we did the walk through. Hopefully, they’ll fix it when I get back.

When we bought the home, we were so excited so we didn’t really check it fully. Later, we notice that there were little things that needed to be addressed. For instance, somebody dropped one of the cabinets in the kitchen and the whole bottom piece was broken off. It was bad and was placed as if they were hoping nobody would notice it because you had to duck your head underneath one of the cabinets to see it. But they're taking care of that and everything else is great. I was surprised how quiet the community was and I was very satisfied with the amenities. Living in our new home make sour lives a lot better. It gives us more privacy and makes us more comfortable.

But I'm not too happy with a lot of stuff. With regard to the landscaping, LGI said that was going to be replaced because of some coldness that came through but it still has not been replaced. There was a hole outside and I told LGI somebody was going to get hurt and that they needed to fill it in with dirt and put the grass. But I found out there was a pipe there and when I turned on the sprinkler system, Mount Rushmore water came flying out of the ground. I called LGI and told them that. Nobody put a sprinkler head there and water was pouring out. They told me to turn it off which I did. They came by and they put some dirt there and stuck it up. But they still have not cast it and they still have not put a sprinkler head on it. I just called them and it has been another week and I can't use my sprinkler system. They're also supposed to fix my door but they haven't yet.

If they come here and fixed everything today, that's fine. But when it takes a week to fix stuff, that's kind of long. I paid for the house and LGI is not doing what they are supposed to be doing. Given my experience, other people should be careful and they should make sure everything is done to their liking. I think LGI rushed a little bit and they did not take their time building for the amount of money that I paid.

We liked that the house was a new home so there was less maintenance to start with. The zero down and zero closing costs were important too. I've been in the maintenance and construction for 40 years and just looking at the structure, it was very good. But I have a few little problems with the fencing that I need to have addressed. Other than that, we like our LGI community a lot. It's very well laid out, clean, cozy and very quiet. We were generally very happy and we'd recommend LGI highly.

The quality of the house is okay but we've had issues and we've only been in there three weeks. Some of them still haven't been fixed. Other than that, it's a lot more peaceful and quiet in our new home. I've recommended people to LGI. They were very upfront about everything and they worked well with us and tried to get us what we needed. And they didn’t try to upsell for something bigger than we needed.

LGI homes are affordable. We are very happy and excited and feel very accomplished to have been able to buy a home and we're very grateful that we are in that position to do so. Hopefully, we'll be in here for a few years. Now, we have more peace of mind. It's our first home and it's really nice. It would have been nice too to have grass in the back of the house. So far, the community is good and it's quiet. We've met some of the neighbors and they seem very nice. I know LGI is still building homes and they're still selling homes so a lot of built homes on our side have not been filled yet.

Overall, everything was great. The timeliness was perfect. But my wife and I were a little disappointment on the closing date. I understood we signed a contract but we assumed that we would be closing sometime in March and our first payment would have been in May. But they had our closing date set for February 27th. We really loved the house and we wanted it. But we had difficulty with work scheduling and it was hard for us to do the closing on February 27th. But only two days later, we were both off. We didn’t have to take off for work or switch our schedule around and worry about how we were going to get our son. We were asking if LGI could move the closing two days later but they said no.

At some point it was like, "If you don’t want to close on that day, then we’ll just stop the deal and we'll move on." It didn’t make sense to me that they were willing to cut the deal and take our family out of a home just so they could sell it to someone else whenever they felt like it and then redo the whole 30-day process. If we were to ask for five days or ten days, then that would have been grounds to be told they didn't do that. But for two days, it would have been nothing especially if it was a scheduling conflict. In the end, my wife had to actually take off from work. Other than that, everything else was great.

The home is well-built. I've not had to turn my heat any higher than 68 and we've even had a wintry storm. The house is just insulated well so I'm happy. Our new home has been nothing but blessings. And in the LGI community, they have a good program in place with the Homeowners' Association so that it will not depreciate the properties. They will always make sure that it's going to be appreciated. LGI would be a place that I would go.

LGI left so much trash in the yard that it’s crazy. They just covered it up with grass. LGI also said they were gonna replace the sidewalk. It’s been a month and they still haven’t responded back. There’s also been a couple of light fixtures that aren’t working and they haven't gotten anybody out here. The neighborhood’s fine and it was the only reason I got the house. But it's so far out of a lot of services that there’s a monopoly on the internet.