LG Refrigerators Reviews

My French door style LG fridge was purchased around January 2011. While it has worked well, it began making a chug-chug-chug noise periodically soon after. A year and a half later, the noise is becoming constant, though the fridge seems to work all right. I'm going to try to learn the cause of the noise and what it means regarding the continuing function of the fridge.

Don’t bug LG. I purchased a LG French door fridge from Home Depot. After only a few months, the power did not come on. I thought it was a fuse or something. I contacted LG and they told me that I would have to have a technician come out and look at it. I decided to do that myself. I opened the back of the fridge and look around and noticed a fuse looked a little burnt. I got a better light and was sure the fuse had burned out. I didn’t see how to replace the fuse without removing the entire motherboard.

LG french door refrigerator - On 3/15/07, I purchased an LG french door refrigerator model #LFD22B60ST. This morning, 2/21/12, I awoke to the smell of burning plastic coming from the kitchen. When I opened the refrigerator door, I was met with smoke and a heavy burnt plastic odor. The light assembly and cover had melted and fallen on the top shelf. Both light sockets were burnt dark brown. The inside shell under the light housing is literally melted through. The control temperature read 81 degrees. I called LG and they were too eager to take care of it at "no charge to me". That alone made me suspicious of their knowledge of this problem, but after reading eleven other identical complaints listed here, LG must have known about this product failure and not one of us was ever notified. This refrigerator is a fire hazard!

I purchased an LG refrigerator (Model LFX31925ST) on Nov. 25, 2011. On Feb. 10, 2012 (less than 3 months later), the refrigerator stopped working. I called LG for repair and they sent a repairman 5 days later who told me it was broke (no **) and he would have to order parts. They were ordered 5 days later. 2 days later, I called the repair service, Expert Appliance Repair and they said one of the parts was backordered with no ETA. They suggested I call LG again to see if I could get an ETA or a replacement. I did this, and after a lot of stonewalling, I was told I was out of luck that I would have to wait on parts and that there was no ETA.

I bought this French door refrigerator in 9/2008 from Sears. I thought I was buying a Kenmore. It was sold to me as a Kenmore. Shortly after getting it, I received a letter stating that the energy efficiency was not as claimed. They sent someone out to make it more efficient. When the refrigerator was a little over the year warranty, the rubber gasket broke between the French doors. Sears sent out a repairman and for $300, it was repaired. The repairman told me it happens all the time and most people just use duct tape to hold it together! I was also informed when I made that phone call, that in reality I had an LG refrigerator.

LG refrigerator nightmare - I purchased fridge in Sept 08. In Sept 10, it was broken down. I called and had three different repairmen from LG sent out, paid each time 90 dollars. They said refrigerator was covered by warranty for sealed system failure and LG would call to deliver new fridge replacement. The call today from LG said it was not covered, only parts to fix and since it was not fixable, they could only pro-rate my fridge.

I purchase an LG french door refrigerator at Home Depot in June 2010. It has been one year and 7 months and now the refrigerator broke. It does not freeze nor cool off. I contacted LG customer care at 1800 243 000. I explained what happened. I asked to have it fixed or changed for a new one. To my surprise, they claimed they couldn’t do anything. I explained that I had purchased insurance and extended warranty. At the time of purchase, LG claimed it is not theirs and they couldn’t do anything to go back to Home Depot.

I have been in contact with LG direct due to a purchase of a fridge and the door/icemaker experiencing a problem. There was a warranty problem and they would not back a "known" problem. At first LG said no, they would not honor the door. Then later they decided to try to resolve the problem. But since, I have heard nothing, and the last communication with them was in November. I have written three times with no answer. Kristen **, Customer Relations, LG was the contact I was working with.

I have owned my LG French door refrigerator for 18 months and have had two problems with the icemaker. The first problem happened during the warranty and was covered. The ice bin plastic broke off and plastic bits were dispensed with ice. The second problem is that the icemaker is completely broken and needs to be replaced. I used the "live chat" on the web site and they walked me through a number of steps, but in the end, it needs to be replaced. It's over $300 after owning it for 18 months. I am not happy. My last refrigerator lasted 20 years with not one repair.

Thousands of dollars in damage! We purchased LG model lfx25971sb with french doors and an external ice delivery system. The initial problems, within a week of delivery, were with the ice maker that was constantly messing up, leaking, not working. The list of problems with the ice dispenser are numerous. The next issue came in about 11 months when I noticed that the cabinet next to the unit was showing cracks in the finish. These are maple. Perplexed, I pulled the unit out and found that a small pin-hole had burst on the water line leading up to the dreaded ice maker. The hardwood floor underneath was stained and buckling so the leak had been there for awhile.

This refrigerator is horrible. The doors inside keep coming off, due the the shelves' plastic breaking. The plastic is very thin, and not substantial, not like other refrigerators from other manufacturers. We didn't put anything extremely heavy on them either. The wheels on all the drawers have popped off within three months of owning it. It has too many design and manufacturing flaws. I like the layout, but because LG doesn't take care of their customers due to their poor designs. Do not buy from them. Never will I buy LG again. I will have to junk it, due to all the plastic on the shelves cracking, long before it quits running. Am I the only one with this complaint? No, not by a long shot. I know personally, 20 others with exact same problems.

We plugged in our new LG fridge 3 days before Thanksgiving of 2007. Two years and one month later, the ice maker broke down. LG policy would not cover the expense. Four years to the day, after plugging in our new fridge, the compressor failed. That was November 22, 2011. I am sending this note on February 2, 2012, and we are still waiting for parts to repair the new LG.

Model number LFC23760ST. My wife and I purchased this refrigerator with French doors and bottom freezer at Best Buy at the recommendation of the sales person. It seemed to be a good refrigerator until we used the ice maker. The ice maker is designed very poorly. As the ice cubes begin to build up in the container the ice begins to fall out of the back and underneath the freezer drawer and causes the drawer to get stuck. This happens on a constant basis whenever the container gets close to being two thirds full. Another downfall of the refrigerator is the crisper shelf and I'm sure that all the other glass shelves have similar problems. From what I am able to determine the shelves are made of tempered glass.

The ice machine has broken. Pieces of plastic were coming out when you use the crush or ice cubes machine. My daughter and my husband almost choked on a big piece of plastic. I never had this problem before. I don't understand how it is broken. It also leaked in the front of the refrigerator and left puddles on the floor.

On December 8, 2011, I purchased an LG refrigerator (GRB652YLS). At the level of the refrigerator exposed showroom appears straight, very stable, no problems. When I received my home in Debal, on the floor it was my surprise: the refrigerator is very tilted back. It is not perpendicular to the ground. I have a very flat ground. At the store I bought and even at the direction of Algiers, I was told that their refrigerators are celquand; as you open the door it should be maintained with a chair to get out food or the reverse. It is equipped with front feet but no use. LG should withdraw these feet to save on the cost price of the product. I am not satisfied.

I have an LG Refrigerator (model GR-P277ATB), and it displays an error from the last four days. Code is "er cf"? Please resolve this issue as soon as possible.

I purchased a bottom freezer LG refrigerator three years ago. I opened the door and discovered there was no power to it. I just had a repairman examine it. It blew a simple fuse, but the fuses are soldered in so it cost me $400 to replace the control panel. That's one-third the cost of the entire refrigerator. And it's only three years old! I was looking at an LG TV, but I have now decided to never again purchase one of their products. My old, no frills Kenmore refrigerator was still going strong after 20 years. I decided to replace it with this one to improve the energy efficiency.

Bought new bottom freezer french door refrigerator in February 2011, now in December 2011 fridge won't fully cool and water is leaking at the back left and from the bottom of the fridge. Called service at LG and they gave me a company who will fix. Four days later they called and said they do not service the area. Then LG gave me another company very far away and they didn't answer as they were on vacation. Finally after about 8 days, LG sent out someone who worked directly for them and he only fixed the filter and said everything else was fine.

Our $ 2400 LG French door refrigerator and freezer was delivered on Feb 1, 2011. It died on 12/14/11. It's been 27 days since our ice maker stopped, then the freezer, then the refrigerator. Lost hundreds of $ worth of food and medicine. Customer service with the repair co. is a joke. Every day it's a different reason why they can't get to us. LG is waiting for them to call or they are waiting for LG to OK the extended warranty. And we even have two service contracts, one with Home Depot and one with LG. I guess we are just at their mercy and have to wait.

I am so disappointed in our LG refrigerator with freezer on the bottom. Never again will I buy an LG product. Wish I would have seen these posts before we spent 2500.00 with extended warranty. That's funny extended warranty spent that $ for the paper we signed I guess. The freezer is not freezing and an odor is coming from the refrigerator. Called LG and was told to call HH Gregg, she supposedly called the while I was on hold, she couldn't talk good English. I asked her where she was located in the US and she told me Alabama, yeah right. Don't purchase LG products, they don't back them and neither does HH Gregg. Won't be buying anything from there anymore. Where do I go from here? Don't have $ for repairs, should have been under warranty, oh by the way, manufacturer warranty I was told by customer serv rep Tammy from Alabama was on seals and compressor and that if she send someone out, I would have to pay labor. Imagine that.

We bought a brand new LG refrigerator sometime around February 2011 for a second house that we visit once or twice a month. It wasn't a top of the line unit and ran about $800. When it was delivered and hooked up, it worked fine and continued to do so until August 2011 (it was about 6 months old) when it apparently quit working with a full freezer and a semi full fridge. We don't know exactly how long the unit was off but when we walked in the house, it smelled like someone had died! The smell was awful and it took an entire day to clean it up.

We purchased this refrigerator four years ago. The day after the warranty expired, a capacitor in the fridge burned out and melted a lot of the wiring inside. We paid to have it replaced (LG covered the part, we paid labor). Today the same capacitor burned out, this time actually exploding with enough force that the access door was bent and the unit nearly caught fire. The wiring melted again and there is a black tarry substance all through the unit and across the motherboard. I initiated a live chat session and explained the situation to the rep. I was told to call a repair center nearby and that LG wouldn't cover any portion of the cost. The rep then signed off with, "Life's good! Have a really, really happy New Year!" As if adding insults to the fire risk was needed.

I opened up our refrigerator door one morning and the interior had a burnt smell and the contents of the refrigerator were not cool anymore. My husband removed the plastic covering and the light bulbs. The light bulbs were extremely hot to touch. The white plastic casing above the lights bulbs were dark brown. I called LG the same morning and they will replace the "burnt" unit and cover the repair cost. There will be no charge to myself.

I tried to reach the customer care services and have already registered multiple complaints, and no response. Kindly look into the matter so that the problem gets rectified within the guarantee period.

I have a model number LFZ65960ST LG Refrigerator. I have not been very happy with this refrigerator since I purchased it. First of all, it dents and scratches very easily. Second, I received a notice a part needed replace for a recall due it causes the electric to increase. Lastly, this morning December 26, 2011, we woke up to make breakfast and discovered the eggs were warm. We looked up at the light in the top of the refrigerator and the light cover melted the sockets are black, and everything on the top shelf of the fridge was hot and starting to cook. It ruined all the food on the top shelf of the fridge. It melted the butter in the butter holder. We had to throw away probably $50 worth of groceries.

My LG double-door refrigerator (Model GL-275VM5/2009) is sounding very loudly. Cooling is perfect, but it sounds too loudly.

I purchased an LG microwave (model no. LMA1180ST) from Best Buy on April 13th, 2011. In December the microwave started making a noise like a fog horn and smelled of burning wires. When I contacted LG they were anything but helpful. I was told to mail my original receipt to them and purchase a new LG microwave. I was to then send them the new receipt and produce an ISBN number from the box and at that point they would honor their warranty and send me my $89.99. This microwave could have started a fire in my home. LG's policy of making a consumer wait for the warranty to be honored approximately 3 months is unacceptable as well as it is unacceptable that their product did not last a year.

LG LSC26905TT not cooling. The LG rep, Abe's Appliance Repair, says faulty compressor. The fridge is 4 years old, 7 years warranty. LG will not replace because we have lost the receipt. Abe's wants $500 to fix it plus the cost of a new compressor. The fridge cost over $2000, stainless! We also bought a new stainless range, also faulty. The largest ring stays one all the time, fire risk. The microwave glass fell out of the door! I fixed it with a small screw. The dishwasher is okay because we never use it. All appliances were bought at the same time. I am very disappointed. This is junk.

Inferior products. I purchased an LG fridge model GW-621RW on October 2003. Immediately after purchase I had an odor from the fridge when opening the door. The service person came out on two occasions to clean the drainage part. He said probably packing material was jammed somewhere inside the body of the fridge. For the past few months I have had a problem with water collecting on the inside bottom of the fridge. I have had a service man out twice to clear the drainage system at a large cost to me and it has still not fixed the problem. The cause, according to the service man, is that the drainage pan behind the back panel is rusting and the paint chips are causing the drainage system to block, in turn causing the water to drain into the inside of the fridge.

My 1 1/2 year old LG refrigerator with freezer on the bottom started to run continuously. I checked the fan in the back, and it was not operating while the condenser was on. The repairman came and told me they had to replace the fan and the motherboard for more than $300, and no warranty. I did not realize that you need an extended warranty with new, computerized refrigerators. I was told this model was also used under GE brand, and this was a common problem. It seems absurd to get stuck with a big bill, while in the past I had to give away a 15 year old refrigerator that never stopped working. LG means lousy gadgets!

Horrors! I bought a new LG refrigerator LSC27926SW from Best Buy. It had icing, fan stoppage and shutdown before warranty expired. LG fixed it. Now over last 3 years, they have fixed it 8 more times, and have never solved the problem. They refuse to replace this lemon, and keep sending Korean techies out to fix it every time this happens. I now have to take them to court to get a new refrigerator under Michigan lemon law. They are coming again this Friday, 11/16/2011, because it just broke again!

For the past 40+ years, we have purchased all but 2 of all major appliances from Sears. The single-door Kenmore fridge with freezer on bottom was working well, but no ice and water in door. So, after using it for 5 years, we decided to purchase a new fridge with the missing extras. Sears had a great sale going in Oct. 2007, but single-doors weren't available anymore. The LG LFX25950W was very attractive. Within 11 months, the icemaker needed replacing under warranty. It has since died again and we're still using the icemaker in the "old" Kenmore.

New LG LMX28994ST. The fridge starts to buzz load at least one a day. LG tech has looked at it but because it has not done it when they were here, they will not replace it. I have a video of it and they have seen it, but there is nothing they can do. I was told to stay away from LG, but I never listened. Never again.

I bought a new side by side LG refrigerator, and the vegetable drawer did not slide in and out properly. I called a repairman and he said, he couldn't fix it, so after paying two thousand dollars for a new refrigerator, I am being annoyed every time I have to go through that drawer. The drawer comes off the track, and wont close right, and then I can't shut the refrigerator door. If they don't make good on this, I will never buy another LG product.

I am currently getting an electrical shock from my LG refrigerator. It is not constant, but intermittent, which makes me conclude it is happening when something particular inside is running. When it is occurring, I can feel a "charge" on the door handles. If you touch another part of the fridge, and the door handle at the same time, you get a really strong shock. LG refuses any responsibility. They say we need to call Sears ( where we purchased it).

Model LSC27910 side by side refrigerator-freezer is the worst refrigerator I had in my life and I'm 67. The fan motor was out 2 days after warranty. The ice-maker jams and gets ice all over floor. The water doesn't stop when you pull away glass most of the time. Horrible machine in every day use.

We have not been at all happy with the services which LG is giving us. We have bought an LG Side by Side refrigerator on 22.10.2011. Just a month after, the power capacitor has gone faulty and now there is nobody that can provide service to get this changed. I am sorry, if you can't serve the customer a month after, how can we expect in getting your services a year or after years?

The LG LFX25960sw is a piece of garbage. I bought it new in 2008 for around $2,300.00. All the veggie draws broke within 1 year. The meat drawer plastic garbage rollers broke off and then the track. The metal on the door must be paper thin because they dent just looking at them. The 5/16 waterline from the water valve to the water filter cracked and has been leaking every time someone pushed for water on the door. Product is complete junk and I hope this will help someone else stay away from buying this product.

The LFD22860ST is being repaired for the third time! The lights are not turning off and are overheating and burning plastic; the fire risk continues. Does anyone have details of a class action lawsuit? I see many posts of the same defect. Please let me know if anybody has filed. Thanks!

Over Thanksgiving, I noticed that the refrigerator lights were on and would not go out. By the time I noticed, the whole plastic light cover had melted and was sagging down. It finally fell off. The temp. reading on the door read 85 F! I had previously and the fridge replaced three times for other problems. The model of this one is LFD22860TT.

Bought my LG from Sears one year ago. Within that time, I had it replaced five times. The bottom drawer builds ice and wont open. The back board went out and freezes and they won't give me another one. Wanted my money back from the first one, they said just try another one or I did five more times. They won't fix it so I have LG coming out to fix it today. I'm still making payments on it and just want the new model. The part is on recall. Spent many hours on phone, six hours a day, 4 hours a day and so on. Well, it's been a month. Sears has a very mean person in parts. She made me cry. She told me that I was scamming Sears. How the hell am I scamming Sears when they have been all broke last 2 1/2 months? Help. I'm so stressed out. Please take my word. Do not buy from Sears model number lfc2077osw French door with bottom drawer.

How can I solve the problem. Now we stop using the refrigerator.

LG French door frig purchased in 2007 has main board that was replaced twice in the first year. Then plastic parts crack and fall off door and veg bin holders. In October 2011 lights (120 watts) stay on, melts plastic and ceiling. Coincidentally, a law suit on that one and extended warranty to cover it. We will see. Bought an LG dishwasher at the same time. After 4 major repairs, it is now at the city dump where all these products should be. Wasted money/time repairing it. Spoiled food with light issue, not to mention the fire/burn hazard. Service is inept.

We bought our french door fridge in 2007. First I noticed that the shelves sag, and don't seem to hold weight very well. I had to replace the door to the pull out drawers twice, and I've just put in a second service call regarding the ice maker. We replaced it once already, for the price of $412. If we have to replace it again, we will have spent $1,000 on repairs, for a fridge that cost $2,000. I will never buy an LG product again. And if you're thinking, maybe we're being a little rough with the appliance, our family consists of two adults, period.

I have the same exact problem as Trudy from FL. Our LG (Model: LFX28978ST) stopped cooling yesterday, 11/18/11, and we called for service only to find out that they won't come for four days. Meanwhile, our Thanksgiving food has spoiled and we have guests coming to stay for the holiday. We bought this LG in August 2011. It only lasted three months and failed miserably. I'm not impressed with LG's product or service! We lost $200 worth of holiday food and I have no confidence that this problem will be cleared up when LG says it will. Either way, it has seriously hampered our holiday plans.

We bought the fridge in 7/06. We had to replace the condenser fan motor a year later. We talked to Sears, and they said it wasn't covered. We paid for it ourselves. I just received a letter concerning LG Trio Fridge lights. Ours melted the outer casing, and now, only one socket works. I can not find the letter that tells me who to contact, and I couldn't find a contact source online. Could you please forward me that information if you have it. I have incurred out of pocket costs, for a purported covered item, and a melted light fixture in the fridge.

I bought an LG French door Refer with Bottom freezer (model # LFX25960ST). Interior light stayed on, melting the plastic cover. I woke at 06:00AM on 11/19/2011 to the odor of burning plastic. I am a firefighter for 30 years, so I knew what I was smelling. It would not have been much longer before flames would have appeared. I have working smoke detectors in the house, so it may not have been tragic, with regard to loss of life, though the fire damage could have been very costly.

This LG is from Mexico. Please do not buy anything LG coming from Mexico. Is it better have the company shut down there and move to China? Good idea, maybe you can tell, LG company from Mexico they are so lazy and make cheap junk. We need LG moving to China.

My LG fridge stopped cooling less than 2 years after we bought it. The compressor is still under warranty. We can't get someone to come and repair it within a reasonable time. The person called at 4:02 we returned the call at 4:04 and they wouldn't come out. We missed our time and had to reschedule with Habeeb in India. **, India really, he could not answer my questions and would not transfer me to someone in the US. We are stuck in Miami; I will never buy another LG product from Sears again. Meantime, all of our food is spoiled and Thanksgiving is coming with company.

I bought an LG french door refrigerator model #LMX25981ST two years ago and feel fortunate that just my gasket needs to be replaced so far. After reading all the complaints about this brand, I am nervously waiting for something major go wrong.

We had our kitchen remodeled 5 years ago and none of the appliances (several different brands) have been stellar. However, I will never purchase another LG product again because of our LG refrigerator.

My refrigerator is only four years old, and the motherboard went out on it. I spoke to numerous appliance repair companies, and they told me they will not deal with LG because of their bad customer service, and the part will take up to eight weeks to receive. I found a company that would order it, and I'm still waiting for the part which was ordered on September 17. I would not buy any LG product because of this. I have been without a refrigerator for almost two months.

I bought a LFX23961SB French Door fridge from BestBuy and was initially pleased with it. It is very stylish and I liked the features. Shortly, after purchasing it (6 months) the ice maker went out and LG sent a tech to my home. The repair lasted for one month. The tech again came out and had to repair the computer unit. Three months later, the ice maker and the temp. controls went out. Again, they where replaced. Shortly, there after they again went out. Since then LG has refused to help as the product is out of warranty and discontinued. I am very disappoint with the resolution. I paid for a very high quality product and got a bottom of the barrel of a $700 fridge.

The motherboard on our 3-door French door style LG - LFX25960ST heated up, melted the plastic housing, and almost started a fire. Thank goodness I was home when it happened. The repairman said the he has had numerous complaints about the LG, and that this should not have happened. I am going to try to get LG to assume some responsibility, but after seeing the comments below I am not optimistic.

The shelves fall off. I replaced it with new but it still has a problem. The water leaks onto floor from bottom freezer (has ruined my floor and cupboards). The water spout doesn't work. I shut off water to the fridge but it still leaks.

We bought all new LG appliances 2 years ago in September. We bought a fridge, a microwave, a dishwasher, a stove and all of the appliances have had some electronic problem or another and have to had to be worked on. The dishwasher's electronic panel was replaced but now it does not dry. The stove's electronic brain was replaced, but it does not heat properly. The fridge has had to have its seals replaced. The microwave had to have its brain replaced but they put it in wrong and they crossed the wires while installing it and had to fix that again.

I have the LG refrigerator Model # LFD25860SW. I just tried to clean the refrigerator and had great difficulty removing crisper drawers, the bottom shelf, etc. I ended up breaking off many pieces of its cheap plastic. I haven't contacted the company yet about replacement parts, but I'm not sure if I want more cheap plastic parts!

i purchased an LG dishwasher and refrigerator new in 2007. Their products are junk. I have had problems with both units and made numerous service calls. Their customer service should be called "customer no service". Don't make the same mistake and throw away good money on cheaply made appliances.

We purchased an LG refrigerator; it has French doors and with a bottom freezer. Shortly after it was installed, the freezer started accumulating ice. We had it repaired several times because the electronic circuits were defective, and the problem recurred. LG refuses to take responsibility for the problem even though they have re-designed the circuit board at least ten times. My repairman told me that they have this problem since the refrigerator came to the market. I have paid hundreds of dollars in service calls, and the last time I spoke to their customer service department I was met with complete indifference. I was told that there was nothing they could do for me. Another issue is with this unit is poorly designed; it has a very flimsy hardware for the crisper drawers that keep coming off the rails. That issue was also not acknowledged.

I purchased a bottom freezer from Home Depot, model # LFX25971SB/1. I purchased it in 2008, replaced 3 ice makers - 1 every year. The latest one works when it feels like it. Within the first year, we were contacted by LG and was advised that they had to replace the computer. We found out that the energy rating was faulty. The company was ordered to replace computers and we would receive checks every year at approximately $14 based on the extra energy usage, but the check received was only $7.

I have an LG refrigerator with model # LRSC26923SW that is about 5 years old. The so-called purified water line dispenses water that tastes strongly of mold. It is undrinkable and it assumed a health hazard. The filters have been changed on a regular basis and the water line has been used daily until the taste problem occurred.

I bought a $2300.00 LG refrigerator the end of 08. Less than a year later I'm having trouble with it. After 6 service calls to my house from 3 different companies, LG decided to replace the unit. Now, just at 2 years into the replacement and it stopped working. I called LG and received the worst customer service on the phone.

My LG Refrigerator has gone out completely for the second time. The problem is the motherboard, again! The fridge is only 4 years old. This is the worst product that I have spent money for. Thank God we have another fridge as a back-up. I guess I should have checked where it was made! I might need to check an American-made product, if we still have one. LG is a cheaply made piece of junk! Don't buy them!

Worst built products ever! I purchased an LG full kitchen package in 2007. I have had issues with the cheaply made parts since day one. The customer service is of no help! I strongly do not recommend LG products to anyone! Between the factory and extended warranty, I have not been able to get any resolution for the replacement of the broken, poorly made parts for my refrigerator and range. Worst made appliances ever!

Why do you all think LG is a first class brand? It isn’t and most certainly not in the UK. It’s a very cheap brand and you all pay way over the odds for their products. I would say buy Neff, Bosch or another German product that isn’t made in the USA.

I purchased the LG side by side in March of 2011. The light just came on to replace the filter. Don't you think that $100.00 per year is a little high for a filter? I wish I had checked the price before I purchased the refrigerator. But if you don't fix people with the refrigerator that is not working, I don't suppose you care about a little filer!

My husband and I purchased an LG Refrigerator, model number LFC23760ST. It was delivered on 6/17/2009. About 1 month later, we experienced getting shocked while reaching for food items while holding on to the door. We called LG, and they told us to call an authorized repair agency and gave us 2 names. We called both of those companies and neither would come to look at our appliance. They said that LG doesn't pay them.

I just looked up LG on Google to get company information because the lights on my french door LG purchased in 2006 melted the covering. After reading other complaints, I feel that my time may be wasted with calling the company, but will do so anyway. It appears with all these complaints, that LG may be a product I will stay away from in future. One of the plastic drawers broke early on but the light problem bothers me.

We have had to replace our LG French door refrigerator for the third time. We had experienced failures of the water line, ice maker, fridge gaskets (now redesigned) and freezer gaskets. LG refused to honor their warranty. They stated that with replacements, only the original warranty counts. Fortunately, Best Buy did honor their extended warranty, but each time it took a full day off of work to wait for the delivery to unload the bad refrigerator/freezer, get the new one in and the old one out, and reload whatever food had not spoiled. LG denied my poor review of their product, and the CEO has not replied to the certified letter he received over a month ago. LG simply doesn't care. Every Consumer Complaint website has multiple entries noting problems with LG.

I bought an LG refrigerator model LFRC 22750TT three years ago. Last week when I opened the door, I smelled a burning odor of plastic and I discovered that the digital sensor control had melted.

We purchased a side-by-side model. When they delivered the refrigerator, it would not square up; it looked crooked.They said it worked fine and could not take it back. When we noticed it was bulging from the sides and was wider in the middle, that sort of looked like a problem. The drawers would not stay in the grooves. When we called, they said they would get back with us, which they never did. The refrigerator was bought in 2008.

I own an LG refrigerator (model number LR FD 22850 SW), French doors style and with a freezer on the bottom. One day my wife called me and said that the fridge is running hot and the lights stay on, even with the doors closed. I told her to disconnect the power and remove the light bulbs, until I get home. I later found out that the light sockets were very dark and burnt. The plastic lens cover and plastic base were also melted by the light bulbs. I got replacements from Sears’ parts website. I got them the very next day, and replaced all bad parts. After four hours, the fridge started to get hot again--the same problem.

Sears Kenmore model no. 79577312600 made by LG, is what I've been told by an appliance dealer. We were watching TV and noticed what smelled like plastic burning coming from the kitchen. When we opened the door to the refrigerator, the smell was real bad and the control panel was hanging down from the top of refrigerator. Upon diagnosis, we found that the lights had never shut off. I'm no engineer, but as a 26-year veteran volunteer firefighter, this just doesn't seem safe. If we hadn't been home, my house would have burned down, I think it's a possibility. Something needs to be done. What if my family had been sleeping and the house was filled with toxic smoke?

We have an LG refrigerator (Model: LFC2576OTT). I opened the doors and found out that the unit was so hot. We cannot turn off the lights. This is our replacement refrigerator with the same company. A very bad product that could cost my family's life and our house.

I have an LG refrigerator (Model: LFC2576OTT). I opened the doors to get something out and noticed that the unit was so hot. The plastic that connects the module to the inner roof (on the inside) had melted like string cheese. And lights were brown and burnt looking. It also smelled like melted plastic, electrical fire or burning wires.

I bought an LG bottom freezer fridge. I immediately noticed a high pitched whine noise whenever the compressor was running. LG gave me a big runaround but finally sent a tech to check it out. They gave a deposition that it was a "normal"noise. All I know is that you can hear it all through the house and is extremely annoying. Potential purchasers be warned. If you don't like a noise that goes through your head like a spike, stay away from LG.

I bought an LG fridge back in 2008. I tell you, it's my worst experience with an LG brand. The fridge stopped freezing in eight months. I got someone to have a look at it and he said the cap tube was blocked. He went ahead and do his stuff. A couple of months later, same problem. I'm telling you, that LG brand is no good at all. The ** fridge makes my light bill go up sky high. I can't hold it anymore. I have to talk out and encourage people not to buy an LG brand from my experience. LG needs to do better than they are doing right now. Model no. GM-343SL. Serial no. 711MRL16272.

I have an LG refrigerator, model # LFC2576OTT. I opened the doors to get a drink in the morning to notice that the unit was so hot. The plastic that connects the module to the inner roof (on the inside) had melted like string cheese. And lights were brown and burnt looking. It also smelled like melted plastic and electrical fire or burning wires. I just thank God that we hadn't left to go out of town yet, because the underside of the cabinet and the top of the fridge were too hot to touch. I fear it may have caught on fire. It was so hot on the top level of our fridge that the metal rings of some of our canned goods had resealed! We lost all our food and canned goods. We had already (one year prior) established a complaint about the product due to poor plastic construction of door handle hinges. After looking on-line, I saw that both of these are common problems with these refrigerators. LG should recall these refrigerators before someone gets hurt. Please someone do a class action suit, because it is apparent to me that LG is not going to take responsibility for their faulty products.

I purchased a French-door refrigerator. 8 months later, there's no ice maker. Then 1 day after, no freezer. I lost $200.00 worth of food, and no tech was available for 9 days. Finally, a repairman came and said it was too close to the wall and pulled it out and left. It was still not working, so the repairman came back 3 days later. He replaced something to check for leaks and said it should be better in 12 to 24 hours. 24 hours later, it was still not working. Then 45 days later, the repairman returned and said the compressor was no good and that he cannot replace for 5 days. In the meantime we have no refrigerator, he said that he recommended to LG that they replace the refrigerator but they refused.

I purchased this refrigerator, model LFD22860ST, from Sears in Feb. 2007. Two weeks ago, I smelled an electrical type smell that woke me up in the middle of the night. The light bulbs had been burning while the doors were shut. The wiring was burnt. The light cover was burned and melted off and was laying on top of food. The top of the liner had begun to melt as well. I managed to get one bulb out. The other bulb burned out. One of the plastic tabs in the upper inside corners of the french doors (the part that is supposed to keep the door firmly closed) broke off. And the bracket deep inside that you screw the tab into has broken out as well. So, there is no way to anchor/screw a new tab in even if I wanted to.

I purchased an LG French Door refrigerator with model # LFX28978 last May 2011. The freezer has had constant problems with frost, not closing properly, seal defect, etc. I have had numerous calls with LG. The last one, the lady who answered said and I quote "You have to remove the second drawer, open the door twice every 27 times you open the freezer door, pull up and down on the door and to align the track and slam close twice". This is the most stupid thing I have ever heard in my life. This isn't going to work, there is some kind of design defect and LG should replace it.

Our LFX 25960 bought from Home Depot has ice maker issues since day one. It jams all the time and won't dispense. Water dispenser works sometimes and sometimes does not. I had it repaired twice, still no water. Junk.

Model# LMX25964ST100, Serial# 008KRUC00694. I cannot get a repair technician or any replacement through manufacturer warranty. I bought it in 11-20-2010 and the freezer or ice make don't work but it runs constantly. So I have unplugged it after 6 days of straight running because I was afraid it would get too hot and catch on fire. Can someone tell me what I have to do to get it back since it has not been fixed and run so much? It is a Double-Door LG refrigerator and I have talked to LG customer service for a whole week and still can't get nothing done. I even contacted Home Depot where I bought it and an extended warranty, but they can do nothing because it is still under manufacturer warranty. Needless to say, I probably will never buy another LG product but I would like mine replaced or refunded for it!

I purchased it on 5/25/08. It has now failed twice. We lost $500 worth of food plus $125.00 worth of dry ice. And for 6 days, we waited each time for the repair tech to come, with an additional wait for the parts. If you buy an LG, add about $1000.00 to the cost in the first 5 years.

I bought an LG fridge in July 2007. It keeps making loud rattling noise which sounds like a fan. The repairman came out this morning and said it needs a new evaporator and blade to the tune of $260. This fridge is only 4 years old and we paid $800, got it! I am disgusted.

The interior lights of my LG refrigerator stay on when the doors are closed. It heated up the refrigerator, ruined food, and melted plastic components inside. Its Model no. is LFC25760SB.

I purchased an LG refrigerator (Model: LFD22860SW) in March of 2007. The light lens in the fridge part melted and light sockets brown one bulb melted in. Sears gave me an unacceptable three-week wait for the service. For $251.00, they can come out sooner. The local appliance store gets my new and repair business going forward.

Horrible customer service. Our new LG fridge's ice maker quit working. I called to have it repaired. My appointment took 2 weeks and was between 7-9AM. I received an automated call on the morning of my appointment saying the tech would be there at 7AM. The tech called approximately 7:30AM and said he'd be here in 1/2 hour. He never showed.

My LG refrigerator (Model: LFX25971ST) is not cooling. I bought an LG stainless steel fridge about three years ago. Last night, water started leaking from the ice maker on the door. Later, I found out that the water was leaking because the fridge was no longer cooling the upper part, nor freezing the freezer compartment.

My refrigerator has had a leak from Day One. I noticed that the drawer freezer was becoming difficult to close. Then, I noticed water spilling onto my floor. I don't have the ice maker hooked up, so I don't really know where the water comes from. When I looked I had 1-2 inches of ice in the bottom of my freezer compartment. I have now become accustomed to removing the freezer door once every couple of months and removing the ice. Now, it quit working entirely, and I don't know if I can find a repair man close.

I have a 3 year old LG side-by-side Bottom Freezer Refrigerator and the circuit board does not work. There is only one year warranty. Please stay away from these products!

I purchased an LG French door, two draw bottom freezer (Model No.: LMX25981ST) in July 2008. After only three years, the fan and motor for the water and ice maker has gone out. LG states that the refrigerator is out of warranty and there is nothing they will do to help. Really? You would think that if you paid close to $3,000 for a refrigerator that it would last a little longer than three years.

I purchased an LG Refrigerator 3 to 4 years ago with Model Number LFC21760ST and Serial Number **. Within 6 months time, the plastic shelves in the top refrigerator broke. The company replaced them with the same shelves after I called to complain. Within 6 more months or so, the same shelves broke again, then the long tray shelf cracked completely in two pieces. I did not call to complain as there was no point in asking for more junk replacement parts. This morning, when I opened the refrigerator, the light box had fallen and the contents of my refrigerator were hot from the two hanging light bulbs. I called the company service number above and was told this is a common problem and they'll come out to fix the light bulb box only, not all the broken flimsy plastic shelves. How can I warn consumers not to buy this product? It is just my husband and I who use this refrigerator, and it has not been abused. This was not an inexpensive product, yet it was constructed with junk materials. Please advise buyers to beware of this LG product line.

I have several appliances and a television from LG. The dishwasher and the refrigerator motors stopped working within 5 years of purchase. I paid hundreds of dollars to have these appliances repaired and now the refrigerator is making that intermittent grinding noise that it made before. The repair people said they can only come back and evaluate if the noise is constant.

After owning our LG refrigerator (model #LFC25760TT) for about four years, we were alerted one evening to a problem by a burning plastic smell. We discovered the lights within were unacceptably hot and had subsequently melted the light fixture at the top interior of the fridge. Looking online, we discovered we weren't the only ones with this problem.

I purchased an LG French door refrigerator three years ago. It did not work from day one. All my vegetables were frozen. It took three trips to fix it. Then last Christmas, the main board went out. Now the compressor starting device went out, and none of the appliance parts places can locate it. I even called LG parts, and they are clueless. We ordered a repair service manual from LG, and that was incomplete. It did not contain part numbers for half the parts. Life might be good for LG, but it is a nightmare for their customer.

I should have known better than to purchase a refrigerator from Sears because of past experiences. On two prior occasions, (two different refrigerators) we had Sears technicians tell us that our units could not be repaired. So, in one case we purchased a new one from Sears but kept the old one. The old one was still running (5 years later), but the new one stopped cooling completely about three years ago. This time, we decided to live with the two partially operational units. The newer one has now stopped working, so we mistakenly purchased a new LG model from Sears, on Friday of September 2. Sears promised a delivery (for an extra $10) on Saturday of September 3. When we had not heard from sears by 4:30 on Saturday, I called their installation services. I was told that the item was not in stock--great. It was the Saturday before Labor Day, with food spoiling because the refrigerator was full of food.

I purchased an LG refrigerator February 2008, French doors with bottom freezer. I had issues almost immediately, but were resolved under warranty. However, it took 2 weeks for the parts to arrive. Since the warranty expired, the plastic liner of the right door that has knobs to hold the door racks have broke; the door seals are tearing, there are cracks everywhere on the internal plastic liner; the catch for the top freezer tray broke off. This product is literally falling apart. We have contacted LG about some off these issues, but the response has been "you are out of warranty and the repairs are on you". What a great company! Never buy an LG refrigerator.

I purchased an LG (Model: 1390179) Fridge with the double French doors or ice maker package. The French door on the right side has an extremely poor hinge. It was probably made from weak material because it easily breaks after a short time. Now, I don't have the ice maker feature or any other of the digital programs since my door does not shut properly. I have been waiting for the replacement part for the last four months. What is the matter with this picture? I paid over two thousand dollars for this piece of garbage.

The brand new LG French Door fridge did not work right as soon as it was delivered. The next day, a service tech came and said, "you have a bad circuit board and it will take 3 weeks to fix it". I am fighting Sears for a solution. Don't buy LG!

I just want to affirm what a piece of junk LG 3-door refrigerators are for prospective buyers and what kind of service LG offers in regards to products manufactured by them.

Every time I called, I got a different explanation of what I had to do to get a resolution. I basically got lied to every time I called. I got from 2 days to 15 days. Then I got, “Oh, you must submit this and that.” Every one of them that I could understand said, “Oh, sorry for your problem. I'll note that and that is all I can do.” As well as, “System is down today, sorry.” I requested a senior advisor or someone and never got anything but, “All I can do is note that, so sorry. Anything else I can do?

We purchased the LG refrigerator on 5-11-2006. It is a double door.

In 2003, we purchased an LG refrigerator. It's top of the line. Immediately after, the ice maker got jammed. Getting ice out is a big problem. Now, 7 years later, the water line is splitting. It ruined our wood floor. It happened because water is seeping. My husband tried to fix it, but the line kept splitting. The LG customer service person said that because my husband didn't save the piece he tried to replace it with, they couldn't help us. We had to shut off our water line to the fridge. So, we have no ice or water. And our very expensive flooring is ruined. We have gotten runaround from the company. And now, she says she's on vacation for weeks.

I have LG lfx28977sw and it's rusting badly under the ice/water dispenser. It's only 1.5 years old and we have a five-year warranty. I contacted the warranty provider, NSI Protection plus, and they consider rust cosmetic and will not help.

I will never again buy LG products! They are horrible to deal with. I was on the phone with them for three days. I was told three different stories by three different people. We bought a refrigerator three years ago. Just now, the compressor went out so I called the company and they told me that it was covered under the warranty. However, they did not tell me that I had to pay for all the other parts, such as freon, etc., to get it running again.

I bought an LG French refrigerator less than three years ago. It stopped working on August 18 and I was told by my service person that the circuit board was dead. He ordered one from LG, which has no parts distribution other than from Texas, and said that it would be sent through UPS' 3-day delivery. It has been five days and I still haven't received the circuit board--no indication when and if it will ever come. Our food had rotted away and I cannot buy more as I have no alternative refrigerator or freezer.

My 2006 LG refrigerator LRFC22750TT almost caught fire due to a faulty interior light mechanism. The turn-off buttons for the interior light failed causing the bulb to stay on and melting the interior (plus, spoiling the food due to acrid fumes/temperature). I called LG and they are sending a technician out tomorrow morning. I'm not sure what the resolution will be but I will be insisting on either repair or replacement at LG's expense.

I bought an LG side-by-side refrigerator in Aug. 2009. It has been a problem since it was delivered. The first one was replaced and a new model was brought out. This one has been a nightmare since. The ice maker freezes up and does not work; you only get shaved ice. It has leaked to the point that it has bubbled the paint and rusted around the bottom of the exterior part of the ice maker. I have contacted the extended warranty company Assurance, which I purchased. They have been out for four different occasions and replaced the ice maker. They said there was nothing they could do about the rusted and peeled paint.

I bought a brand new LG Refrigerator two and a half years ago. Now, the freezer door fall off. All the meats/groceries inside the refrigerator are melted and rotten constantly. I would like to know what to do and how I can get it fixed? I would like to know if this happens to lot of customers? Please help.

I purchased a $3,000 refrigerator from LG. It looks beautiful. From the first month, I have had nothing but problems. I was so glad I bought extended warranty.

I own a 4 year old LG refrigerator. The freezer section developed a crack in the inside plastic shell. LG warranty expires after 1 year on everything but the motor and compressor unit. Customer service explained that the inside plastic shell is not a replaceable part and it can only be repaired. I've never seen anything like this on a refrigerator. I own a multifamily home. I have (2) other brand refrigerators that have never been serviced and are both about 15 years old. Stay away from LG!

I bought an LG side by side refrigerator for my home. Recently, I am a divorced single mother of a 2 year old, trying to start over. Here it is, one and a half years later and my fridge totally thawed out all of my meat in my refrigerator. My milk is spoiled and all of my meat and vegetables are rotted and ruined. I am barely scraping by paying the bills, starting over again and I should not have to be buying a fridge after a 1 1/2 years. This is ridiculous.

We purchased a fridge from LG Shoppe on August 8th and it's not working from the day it was purchased. The shopkeeper straightly said to go to the company and it's not their matter after selling. We logged a complaint in LG Customer Care and today, August 17th, we are sitting without cold water.

When I first had a problem, the ice maker was overflowing the tray and freezing it to a solid block. I had bought this and kept it in storage while building so by the time I had actually used it, the warranty was gone. They were no help at all and I never talked with any people who were less knowledgeable about a product in my life. They did nothing and then later called to see if their service was okay.

We purchased an entire kitchen of LG appliances in July 2010. Double oven, dishwasher, cooktop and fridge all have needed repairs within the first year. The LF25976 fridge has multiple issues, but the most pervasive is the ice maker not working. I usually research major purchases thoroughly, but I let my wife choose. These are the most unreliable appliances on the market. I will never by LG again. I have made a point to inform as many of our relatives and friends of our experience as possible.

We purchased an LG refrigerator French door/bottom freezer drawer approximately 2.5 years ago. Recently, the refrigerator stopped freezing so we called a repairman. We were told by the repairman that the repair cost would be greater than the price of a new refrigerator. We went back to the selling retailer and asked what they could do for us. They said they could sell us a new refrigerator at cost, which they did.

We brought an LG french door refrigerator model LMX28987 ST on September 9 2009. Jan 2010 the right side bin of the fridge door started to crack so we had to call customer service to get a replacement. A few months after that the top freezer door would not close shut, with ice forming around the edges. We called customer service to help us with this situation but all they told us was that they could not help us because our warranty expired. We asked to buy one right away but they said they count not extend it because it has already been over a year... so ridiculous. Now we have to pay for the damages of this fridge with the money in our own pockets when the company could not even build a fridge that can last us more than 2 years. Horrible customer service. I wouldn't even buy a single product from them again. Cheap materials that break so easily. Life is not good with LG products in the house.

Side by side ref/frzr not cooling even though ref. temp at coldest setting 1 yr. and 5 days after purchase. Manufacturer will not do anything about it because it was a display model purchased at Best Buy. I am only sorry I did not check the consumer reports to realize what a piece of crap I was about to purchase. This situation gives new meaning to the term "planned obsolescence"; I would relish taking all of this crap back overseas and shove it all down someone's throat!!

We purchased the LG French door, bottom freezer about 5 years ago. We spent the extra money because we "thought" that LG was one of the best at the time. This model has only the water-in-the-door; icemaker in bottom drawer. The salesperson showed us why THIS bottom drawer was "better" than others with the same idea: the gear-type rollers were more substantial and the slides were larger. The rationale was that it would be more durable. In the past year, the freezer drawer is becoming harder and harder to pull out and/or push in. I have taken the bin out and found grease/graphite on the bottom of the unit and along the left rail. Water from the icemaker also tends to build up as it sometimes drips onto the left rail, making the rolling very difficult. After wiping it out, it seems to be fine for a few hours...then it's hard again. We have had it with LG appliances. We had an LG dishwasher that nobody would work on. The LG washer/dryer that we have, are doing OK for now, but the bellows in the bottom of the washer where the water is pumped has cracked twice in 5 years, allowing water to run get on the floor. I should have had a pan put under the washer, but this indicates either bad engineering or bad design.

We bought LG refrigerator last week, but when we diffuse the ice, all water will come in the tray and from the tray water, ice comes out. We complained so many times but we were not able to get good help. A service man came but after he left the same things happened. Please do help us, otherwise, change the refrigerator.

I purchased an LG refrigerator which is six years old, however, the parts are still under warranty. The freezer portion of the unit no longer gets cold enough to freeze. I called for service and there are only two service centers that service my (highly populated) area. I can't get an appointment for weeks with one of the centers and the other came only after a few days, however, they did not fix the issue. My food is now lost! I called the service center again to provide them another opportunity to fix the issue but I am unable to contact them and their mailbox is full.

I purchased an LG refrigerator with french doors and bottom freezer in April 2007 from Best Buy. Model #LFD22860TT and manufactured in Mexico in 2007. It had multiple problems ranging from the seals of the doors tearing, the clips to keep the doors closed breaking off, the digital panel on the left french door not displaying properly, the ice maker not turning off and, most recently (yesterday), I found the light bulbs in the fridge did not turn off.

We purchased an LG fridge from Home Depot on the 19th of January 2011. This fridge went hot and destroyed most of our food on July 13th, 2011. I called LG and they ended up getting a technician out to the house that afternoon. LG said the issue was the control board, but the tech thought there was more. He ordered a compressor as well. Home Depot gave us a fridge to use in the mean time. They returned to fix this on the 26th of July. The panel didn't solve the issue so the tech went to install the compressor and found there was no freon in the system.

From the very beginning, the freezer door pops open slightly when the fridge door is closed. It isn't always noticed until water puddles up on the floor. The hose to the ice maker has been fixed 7 or 8 times because it keeps splitting. The ice maker jams up and won't release the ice. Today, I woke up to water all over the floor. There was no power to the whole unit. I checked the outlet and there was power. I can't get a hold of a repairman.

Purchased 4/11. LG bottom freezer refrigerator. The bottom Freezer door doesn't close. Warranty repair will take FIVE days. It's beeping constantly, food is thawing. It's a dangerous situation w small kids and pets. NO assistance from Home Depot or LG support.

I bought an LG refrigerator model No.195NC5 on 06.10.09. I noticed recently that the body paint at the bottom is rusted and still peeling off.

After multiple breakdowns, LG accused me of buying a used defective refrigerator. The French door unit was purchased NEW at Home Depot. LG finally claimed that there were "duplicate" units out there with the same serial number, and that I had received the "good" one.

I purchased a double door with bottom freezer, an LG refrigerator model LFD22860. One year after purchase, the cover on the electronic control started to melt (was covered under warranty). Two years later, the right side door seal ripped, and I called the warranty service line. I was told it’s the first time they hear of this problem, and that my warranty was over anyway. I had it fixed by a local repair company at $189.71 for a seal. Immediately within 24 hours, the door was rubbing with other side and started to get damaged. I called the service company to verify if it’s an alignment issue, but the doors are fixed on dowel pins and cannot be aligned! The only thing we could do is to put Vaseline to the doors often (RIDICULOUS). Anyway, even with Vaseline both sides, it ripped within a few months (I wasn’t about to pay $400 for seals!). It doesn't end here. Upon closer inspection, we noticed approximately ten cracks everywhere inside the fridge. This absolutely DISGUSTED me.

I have an LG refrigerator that makes very little ice. I replaced the ice maker and it did nothing any different from before. Now, I had to replace the ice bucket three times in five years. That is not what a $ 2,000 refrigerator should do. The model number is lrsc26925sw. I also had to replace the digital control on the door. The people at Sears & etc said that if it makes ice every two hours, that's all it will do. If that is so then it's very poor made.

When the refrigerator was delivered, the ice maker never worked correctly. I called LG and they said that we have too much water pressure. I turned down the pressure and still, it's not working. We called for service again and now it's on back order.

I have an LG refrigerator model number lsc26905tt and serial number 612mrmo04155, called a guy to come and look at my fridge, woke up to the ice maker not working and and the freezer is defrosted, he replaced the element in the back of the freezer and he said that should fix the problem, charged me 275.00 to repair that problem, then a day later, is defrosting again and the food is not frozen, called him again and he asked me what it was doing, I told him it has defrosted again, and also the computer board keypad on the front of the freezer has only one line working and will not change for nothing, which I told him I did unplug it and plug it back in after approx 5 minutes and the computer board started working again, but the freezer is still defrosting, he came back and checked it and he said it was bad again, so he ordered another one and also a computer board which took a couple of weeks, came back and replaced what was bad. A couple of days went by and I went to the freezer to get some frozen waffles out I thought were frozen, because the unit started working after he replaced those parts, had to throw everything out of the freezer, and had to pay 150.00 to the repairman extra for the computer board and labor.

I bought an LG refrigerator with French door and bottom freezer in Aug 2010. I noticed it started to make noise when the ice maker was filling with water. I called Sears for service because it was still under warranty, and that was where I bought it. They gave me an appointment eight days later. At that point, it was still working; I thought, “No big deal.” Then the refrigerator part quit being cold; so, I called back for a sooner appointment.

Lousy customer sense

LG is the worst thing you can buy, and the customer service is even more worse. I purchased a refrigerator that has only been used for five months. It is completely broken, and replacement is taking two months, and still waiting. When you call them, you will hold forever. Not just me, everybody I knew, who bought an LG appliance, said the same thing. Don't buy LG if you want your life to be good.

Purchased LG Model LFC23760ST stainless French door refrigerator in August 2008. Refrigerator stopped working both times--circuit board needs to be replaced for the SECOND time at the cost of $300 both times. Fuses are soldered to the board rendering them unreplaceable--the whole board needs to be replaced. Instead of $1.00 you pay $300.

We bought a LG refrigerator 4 years ago and all the inside plastic parts have been breaking. Now the drawers won't even go in because the shelf that holds them is breaking. The refrigerator works great, but the shelves are made cheaply. How do I get replacement parts without buying a new refrigerator?

I've had the LG freezer on the bottom and the refrigerator on top for 18 months. Then fridge and freezer stopped working. It is not cold or freezing. I had to have a repairman come and replace the "relay switch". Had all our perishable foods ruined. It was a big expense to lose all the grocery that were just purchased for a fridge that was only 18 months old.

I have just read almost all of the complaints and finally realize that my dissatisfaction with my French door bottom freezer is real. I have had most of the problems. The door seals are both ripped. I have replaced the large drawer below the vegetable compartment and it has broken off again. The rollers on the drawers (so, that's what they are!) are all off. Now there is a sheet of ice that keeps forming beneath the freezer drawer, then it melts all over my floor. A repairman is coming this Thursday. Ice cubes-- forget it. It's never enough; and very difficult to get them and stand there listening to the grinding. Who knows how to get a class action suit going? I am in!

I purchased a 2-door fridge with bottom freezer, ice maker, stainless, not cheap. I had the door seal replaced twice. It keeps tearing and it’s starting to rip again, light stayed on and melted the cover. I was told it was my fault; I left the door open. I had nothing to do with the door seal not closing. Finally, they said they will replace the unit. The fridge stopped working because of frost build up on the motor.

I purchased a bottom refrigerator (model number LFC25760 sw) on February 2007. I have had non-stop problems ever since. Icemaker overflows, and the tech replaced the mechanism. But since, it is the same engineering, and it continues to do the same. The next tech who came advised it was an "engineering/manufacturing flaw." Most crisper/drawer rollers broke off on the first year. LG claimed these parts are not under warranty. Sensor for lights has burned out twice in less than a one-year period, causing plastic housing to melt down. "LIfe is not good" at LG!

In June of 2007, my wife and I remodeled our home and purchased all new stainless LG appliances for our kitchen. We purchased all items from Home Depot in Keene NH which is 15 miles away. We opted out of the extended warranty. Even with all the problems we've had, I would say the warranties would have not helped us at all. The total cost for stove, dishwasher, microwave, refrigerator was about $5000!

Do not buy this expensive LG fridge. We have had several small problems like the icemaker clogging all the time to a loud intermittent noise, and now the fridge stopped working. The error points to the freezer fan, which has been replaced before. This fridge is a nightmare! We thought we were good because we got the home depot extended warranty. We already had the A&E service folks 3 times in our house. Today I call to say the fridge stopped working, and the earliest they can schedule a visit is 8 days!

I just want to let others know just how bad a product the LG refrigerator is. the Ice maker is junk. Please do not purchase one, and if you do, purchase the longest extended warranty available. Especially on Mdl LFX25971ST/02. Seems like something else breaks on it constantly. not worth half what it costs. And no support unless you have warranty.

We purchased an LG 3-door refrigerator back in Ca from Home Depot and also got the extended four-year warranty and have had nothing but trouble since. We moved to Idaho and the problems are worst than ever. We have had over 15 service calls in less than six months and the problem has never been resolved.

I bought a LG refrigerator 2007;18 months later, it went out completely. I called LG and was told they would do nothing. After calling for one week, I finally got someone who would help. LG paid for the part but not the labor. 15 months later, it went out again. It was the control panel. I was told there is a small fuse in the control panel which went out but you have to replace the entire panel. The refrigerator has not been in our home 4 years and it has died twice. I would never buy or recommend any LG product to anyone. They do not have respect for the consumer when you call nor do they stand behind their products.

I originally bought our LG refrigerator about 4 years ago, model no. LRTC19314ST. The light (still the original bulb as when it was purchased), apparently did not turn off and got very hot. The plastic around the socket which holds the bulb melted and the socket fell out of its place. The bulb then proceeded to make the clear plastic cover melt also. We must still use this refrigerator, but removed the lightbulb (saved it if needed for future evidence) due to the obvious fire risk.

Fire hazard! The lights in the refrigerator stay on when the doors are shut. Everything in the refrigerator is hot or melted.The light sockets and wiring turned brown. The plastic housing around the light bulbs melted. Smells like something burning. This is an LG French Door refrigerator with the freezer on the bottom. Model #LFX25960.

We bought an LG refrigerator (Model: LFX25960 ST) about 2 1/2 years ago. Everything seemed to be fine, until two weeks went by and our ice maker went out. This happened twice and in both times, the entire ice maker assembly had to be replaced. The most recent issue has made my husband and I extremely concerned. The interior light in the refrigerator stayed on and did not turn off, causing the entire assembly to burn and melt. Thankfully, we smelled the burning and were able to get in there with a hot pad to remove the light bulbs.

About 6 years ago, I bought an LG French-door bottom-freezer refrigerator. It was my first brand-new appliance ever! How exciting. But after one year (yes, the warranty had run out), the light stayed on all night melting the light cover, which seemed to stem from the one door closing and popping open the other door just enough to trigger the light switch. My fault? We removed the melted light shield, but left the lights in place. We pushed hard on doors. Then we started getting freaky frost buildup in the freezer; and then melt, build up, melt.

The circuit board went out of LG Kenmore Elite Bottom Freezer Model # 795.7724 with first call for repair done on November 12, 2010. It is now January 15, 2011 and we are still waiting for a supposed backordered part for this refrigerator. This refrigerator is 3 years old and the circuit board is black and smells of smoke. It looks like it could have started a fire and we are still waiting for repair. Amanda ** at LG indicated on January 14th that we would get a new refrigerator and then when she called the appliance repair person we are working with, she miraculously located a part that has been backordered for 2 months. There are over 400 of this circuit board on backorder at this time, indicating that the newer refrigerators should be classified in the same class action suit from 2005.

On Dec. 22, 2010, the light on the LG refrigerator I bought on 4/20/08 stayed on. It melted the light housing and burned the ceramic bulb housing. Things in the fridge were just warming up. I would like my name on the class action against them, I am furious that this product has not been recalled by the company.

I bought this refrigerator two years ago from Home Depot and it has had a knocking noise. I had two techs to check it out but they found nothing. The seals had to be replaced due to leaking and the doors get out of adjustment easily (I had to constantly readjust them). The vegetables freeze and the ice cubes melt together. Insulation is also poor in every compartment. I am ready to dump it off the end of the pickup at Home Depot and let them take it to the salvage yard. I paid $2,800 for it at the time. You can have it for $800--stainless double door French bottom freezer (Model: LMX25981ST). Check the website and you will see plenty of problems with the knocking noise. I will never in my entire life buy another LG product.

Today, December 26th 2010 at about 10pm, I finally realized what the awful burning smell in my LG LFC22760 Refrigerator was. If I didn't burn my hand on the light as I was removing milk, I would have not figured it out until the entire refrigerator burned out. The lights in the fridge would not turn off. They had not turned off for hours. It seemed as the temperature was 70 degrees. Everything in there was warm and the smell of burned hair was evident and the light bulbs were so hot that I actually burned myself.

We purchased an LG LFX25975 a year and a month ago. Today, the ice maker is officially broken and useless. I remember my grandfather's refrigerator lasting years. Today's stuff is junk! We had to have the most modern appliances--bottom freezer, LCD, and stainless--stick to the standard. Our $1,700 just went down the drain!

I purchased an LG refrigerator LSC27914ST that failed on delivery. The next morning after delivery and installation, all of the frozen food had thawed and had to be thrown out. LG customer service told me to unplug the unit for 3-5 hours and then plug it back in. That failed and the rest of my food had to be thrown out. LG dispatched a service technician who discovered that the compressor was bad and all the oil had leaked into the pan. He recommended that it be replaced not repaired. LG customer service called saying a replacement was authorized and gave me the 800 number to call. That 800 number had no record of the replacement authorization. I called the customer service agent that called me but the number did not take in bound calls. The replacement unit would not be available for delivery for 2-3 weeks. When it was delivered, there was no indication of shipping damage on the carton.

I bought an LG refrigerator French door, had it three years and ice maker stopped working. I called a service repair man, his statement was, "Oh no LG that is the worst refrigerator you could buy" and said we were lucky it has lasted as long as it did. He told us that once one thing goes, they all start going.

I have had to replace my ice maker 3 times, and my refrigerator just turned 3 years old the day before Thanksgiving. The first time my warranty has been out only 2 weeks then in May this year ice maker was replaced and now I have a repairman coming tomorrow to install another new one. He had to order and it takes forever to receive and will only except LG parts.

I bought an LG french door refrigerator. There was no discount or bargains, nothing. I paid cash and it was delivered Oct 2008. This July (2010), I woke up to find most of my freezer foods were defrosted. I called the 1800 number to be given an authorized dealer's number who turned out to have been closed for two years. I called back again, another 20 minutes of push this, push that button call that got me yet another number of a company who said, "Sure, we will be there by noon."

I will not buy another LG refrigerator. I have had my Dutch door fridge with bottom freezer and ice maker for two years. The ice maker had to be replaced once because it quit working. Since new, it has constantly jammed up and not dropped ice out of the dispenser. The bin continually has to be removed, shaken. It is a total hassle when we want ice. When I use it, I feel like I have wasted the almost $2,000 I spent on it. I will not buy another one! The economic damage is just feeling like I should have bought another product that worked as well as my last one. I only bought the LG fridge because it was in stock and my last fridge quit working one night after years of use.

We purchased an LG Fridge, range, and dishwasher in Nov. 2008. A week before Thanksgiving this year, 2010 the fridge went dead. LG service told us to call Sears and a tech guy came out. He said the main board was dead and it would be about $400 to fix it since it was not under warranty, unless we purchased the $250 service contract then it would be covered. We purchased the agreement and they ordered the part. They told us it would be about 10 days for the part to get here.

Lights will not turn off when door shuts, refrigerator heats up, food spoils, plastic casing melts around light bulbs.

LG French Door with freezer on bottom, Model LFD22860ST - Interior lights did not shut off. Melting housing and inside of refrigerator. Was told by technician that LG knew of this problem for years. There was a recall but no one notified. Were only addressing problem once consumer called in with problem.

When I opened the door of the LG refrigerator, the lights were on and hadn't turned off when the door was closed hours before. The plastic light cover was melting and the interior of the refrigerator was not cold. The model is LFX25960ST and it was bought in 2007. How do we enter the class action suit?

I have had a repairman out 3 times. Once for the icemaker not working, and twice for the light staying on and melting my butter and spoiling food. I am waiting now for the repairman to come for the third time. The light is overheating and it smells like something is burning. When the repairman came to fix the light the first time, he order a new light fixture that is supposed to not let the light come on when it heats up. So now most of the time when I open the fridge the light won’t come on. But you can feel the light enclosure and it is hot. I can’t keep my butter in the butter compartment because it melts. He can’t fix it but I am sure he will do something that will work for awhile. Help. I need a new refrigerator.

I bought an LG fridge, dishwasher, stove, and microwave 2 years ago from Home Depot. The dishwasher has been fixed 5 times by an outside repair company but they did get half of the parts form LG under warranty. It still leaks a tremendous amount of water on every third wash cycle. Now the warranty time line is complete. So I gave up and now I use a bath towel in front of it when I do dishes. The stove warming drawer shorted out (sparks flew everywhere) within the first month. It was repaired but I am afraid to use it.

I have a bottom freezer LG refrigerator. The first year the seal needed to be replaced. Now, 4 years later, the freezer has stopped freezing but runs all the time. It stopped on 11/21/10 and will not have the part replaced until 11/30/10. That is 10 days. That is the best that can be done. LG, and American TV, where I bought it, are sorry, but no one cares that the food in the freezer is spoiling, and we are without a freezer. I also had an LG front load washer that was repaired 8 times in 3 years, until the extended warranty claimed it was a lemon, and gave me my money back. My LG stove had to have the electronic panel replaced within the first year and a half. My advice, never ever buy an LG. I would like for LG to repay me, and take their appliances off my hands. I am tired of sales people telling me they have a good repair record. Don't even get me started on the LG mobile phone! I lost a whole freezer full of food, on Thanksgiving week.

I purchased an LG French door refrigerator about 4 years ago. Last week, my husband opened the door to an awful burning smell and smoke coming from the light bulb. All my food was melted and spoiled. My husband pressed the button like the door was closed and the bulb never seems to go off. This isn’t the first problem we had with this. The water hose has been replaced 5 times and flooded the kitchen 3 of those times! This is an awful product.

Life is not good! I bought my french door LG fridge about 3 years ago (model LFC21760/LFC25760). Six months or so ago, we had the problem of the interior lights not turning off. It melted the plastic light shield that covered the light bulbs. We had to throw away nearly all of the food on the top two shelves and door, including all of our melted butter! This just happened again last night, and again there goes a lot of money in groceries. I looked it up and saw that this is a common problem and that the company is aware of this. I am really angry! I also have had a problem with my LG Dryer. They are prone to a cracked weld in the drum of the dryer that is a well known problem.

Freezer ice cubes come out all over the floor. This problem was reported soon after purchase; the tech came out and replaced the ice maker. There was no change in condition. Lights in side refrigerator stays on and I had to unscrew lights to keep the food cold. No one has ever contacted us about this serious problem. It's hard to see what's in the refrigerator and I am afraid to screw the lights in so as not to melt plastic and ruin food. Can anything be done? The model number is LRFC22750SW serial number 603MRVB00159.

Freezer ice cubes come out all over the floor. This problem was reported soon after purchase; the tech came out and replaced the ice maker.There was no change in the condition. Lights in side refrigerator stays on, I had to unscrew lights to keep food cold. No one has ever contacted us about this serious problem. It's hard to see what's in the refrigerator and I am afraid to screw the light in so as not to melt the plastic and ruin food. Can anything be done? The model number is LRFC22750SW serial number 603MRVB00159.

We have a stainless steel, French door with freezer on the bottom and water dispenser in the door with electronic controls LG refrigerator. We have had about 4 minor problems starting in the first three months of ownership. We have now had it for 4 years and the freezer was thawing and refreezing the food. We had a very hard time finding someone that would even work on LG due to problems with obtaining parts. We came to find out that there are known problems with LG refrigerators and their compressors. They release debris into the refrigerant lines so clogging them and the only way to completely fix them is to replace the compressor assembly for about $800. We take very good care of our appliances, but this unit was falling apart.

I have LG Privilege GR-L247R side by side refrigerator. It is 9 years old. The water stopped dispensing. It turned out that the water inlet plastic hose was corroded and crumbled. There’s no reason for this to happen especially when water is filtered with their expensive filter. I have contacted LG to file a complaint and am waiting for them to contact me back. I kept the corroded part if they are interested in investigating.

Anyone out there having issues with LG Refrigerators? It's a 25 cu. ft. French Door Bottom Freezer. I am having issues with mine and LG is refusing to replace it and wants to depreciate it by 45% and send me a check for a factory defect that they know they have. LG knows it is a problem of the bottom of the fridge separating from the freezer section causing the air from the freezer to leak into the fridge and freeze the stuff in there and they have known it for a while. I started having issues with the fridge about a year ago but figured well maybe it was a blocked vent so that is why the produce was freezing. The temperature in the chiller trays have gone down as much as -5C when I put a fridge/freezer thermometer in there.

I called 6 times in one day. We were told that the warranty was extended and to call the repairman, everything was approved. When we went to do that, in fact, LG lied to us and nothing was approved. We are now on day 3 without our refrigerator and no answers yet. It is the week before Thanksgiving and everything we had bought is now having to be thrown out. I will not buy an LG again because the customer service is about paperwork and not serving the customer. We are out $200 in food we bought and so far 3 days without a refrigerator.

We purchased our LG Bottom Freezer Refrigerator Model LFX25950SB 9/22/07. About a year and a half later there was a recall on it. The computer board was not working as well as it should. The repair was made with no trouble.

We purchased our LG Bottom Freezer Refrigerator Model LFX25950SB 9/22/07. About a year and a half later there was a recall on it. The computer board was not working as well as it should. The repair was made with no trouble. Well, here we are another year and a half later. Not only does the computer board go but it takes the freezer with it. So, we now have to replace all the parts associated with the freezer and ice maker to the tune of 222.19-parts-113.00-labor 13.33-tax for a total of 348.52. I called LG and was told, "We can't help you because it's to far out of warranty."

About 5 years ago, I purchased an LG refrigerator model LRFC22750TT. On October 18, 2010, we found that the interior lights did not go out causing the light diffuser to melt and the fixture to drop down. The temperature inside was very warm and most of the food was ruined. After removing the bulbs, I noticed that the wattage was too high, so I replaced them with 40 watt bulbs.

Purchased a 25 cu. ft. French door refrigerator in 2007. Replaced ice maker in six months. All the drawers have broken and all the rails have broken off. The food on the ice maker side of the frig freezes when ice maker kept cold enough to freeze ice. Spoke with CS many times and the same song and dance, "Too bad out of warranty." No pride in product. CS rude and no one in charge to speak to. Cannot find any info on CEO or any one high up to have my lawyer write to. A $2500 frig and I am going to replace it.

My brother bought me a new refrigerator since mine was destroyed by hurricane Katrina. One month out of warranty, the refrigerator stopped working. LG said too bad repeatedly. I finally got a smart repairman who said there was a 3 cent. part that needed to be replaced. The old one was letting too much condensation build and it was causing something to ice up and shut the unit at least once a week. This cost me $400.00! I then noticed there was a crack at the bottom of the liner bed and then a plastic part from the door just fell on the floor. From what? I do not abuse my refrigerator. I read some product reviews and decided just to pray nothing else went wrong.

LG Refrigerator stop running after 2 years and they will not replace it because no extended warranty. I had to purchase another refrigerator.

Purchased an LG French Door Refrigerator Model LFX21960 in April 08. Exactly one year after purchase, the light housing in the refrigerator section burned out. A repairman came out and fixed the problem free of charge. A little over a year later, the same thing occurred. This time a burning odor alerted me to the problem. I searched the internet and found that this has occurred often in this and similar models. Unbelievable that the refrigerator is a fire hazard and LG did nothing to notify their customers of the potential problem.

It has apparently happened with many other owners of LG's Bottom Freezer Refrigerator (Model LFC21760**). I opened the refrigerator only to find that the plastic housing covering the interior lights had melted. The entire housing that covers the lighting assembly was drooping because it was melting. Apparently, the lights inside the refrigerator failed to turn off so the heat melted all the plastic around it. I unscrewed the bulbs so the lights won't melt anything else or spoil any food, but I now have no lights in my refrigerator.

We bought a $2,600 LG refrigerator about two years ago and we hate it. It is the model with freezer on the bottom and ice maker on the left side. We've had nothing but trouble with the ice maker. It constantly freezes up and the motor just grinds until you take the ice bin out. Then, all the ice goes all over your floor and makes a huge mess. The doors catch on each other and don't shut unless you push them shut. We also had a seal that ripped and had it replaced. We've had repairmen replace the seal, and they've come and looked at the ice maker, but the problem is the design--not that it needs repair. We can have them come every week for the next 10 years and it'll still have the same problems.

We decided it was time for a new refrigerator even though our fridge of 20 years was still working like a dream! Just as this new purchase, an LG model LFC20760, went off warranty, it stopped running. We visited Best Buy where we purchased it and were told there was nothing they could for us!

I have yet to contact LG and dread doing so after all I have read. My fridge is model LFX25960SB purchased in September 2007. So far I have been lucky, I guess. Complaints are ice cream never firm, although everything else freezes fine. This is with a fully-packed freezer, partially filled with a bag of ice! Occasionally items will freeze in the refrigerator. The ice dispenser flap doesn't shut on it's own after use, sometimes it does, sometimes it doesn't. The door alarm feature has been working fine and was a feature I needed. The last couple of weeks, it goes off for no reason. All doors closed tightly, disp flap I close if not closed.

All the drawers have fallen apart. I opened the ref’s door and it was smoking and falling down. It melted and ruined the food and almost burned the entire interior of the fridge. This is a brand new ref with multiple problems, including frost in freezer, full of ruined food, and broken light source.

I have bought refrigerators with 5-year warranty ($800)from Grewatti Group in Syria (Mahmalgi distribution). When the tape of the freezer crashed (magnetic tap of the door of the device did not work very well after one year of buying your product), the customer service in Syria refused to fix the problem with bad dealing with the consumer or end user. This occurrence will harm the reputation of LG in Syria. After many calls to the customer services in Syria, they came and put hot water on the door of the freezer and this is not useful. Then they did not care about any of our complaints. Is this is real warranty?

We bought a LG 3 Door Bottom Freezer Refrigerator about 1-1/2 years ago. Last week it stopped working and an error message came up as FF. I just switched it off for a day and in the morning felt very happy that the error message had gone away and the fridge was working.

I will not allow another LG product in my home. The reviews regarding service were very interesting. My husband had thoughts on having all LG products to replace our old appliances.

I purchased a refrigerator from LG Appliances in 2007. The refrigerator cost approximately $3,000.00. Since the time I bought the product, I have had to have service on the unit on 3 occasions. Even when the unit was purchased, the energy efficiency tag was deceiving, and 2 years later, I received a letter in the mail saying I would not save as much energy as originally thought and they would send me a check for the extra monies it would cost me to run the unit. I would not have bought the unit if I had known that it was not as energy efficient as the one next to it.

We have two-year-old refrigerator, LG stainless side by side with freezer on bottom. The entire board needed to be replaced because a fuse on the board burnt out! We incurred $475 later. I will spend the next twenty years not recommending LG. We have no fridge for three weeks and the entire food from the fridge and freezer were thrown away.

I tried to find out contact details for the LG Service Centre for repairing my refrigerator. I checked the LG website in Egypt. The phone number they mentioned does not work. I sent them an email via their email form. No reply. I emailed LG in the USA, but this was also ignored. My complaint: LG simply advertises wrong information, ignore emails coming from customers, and obviously, they sell products in this country without having a repair service centre. I had no choice but to resort to an unauthorized service centre that over charged the cost of the service.

We have had three techs come to the house. First one replaced the ice maker bin and auger and the problem continued. Second repair tech sent by LG said to lower the freezer temperature to keep ice from freezing together. That didn't work because the products in the cold cut bin froze.

I have an LG LRDC22743ST bottom loading refrigerator. The refrigerator has failed on multiple occasions. Most recently I have gotten an ER FF error code which indicates a freezer fan problem. On searching the internet for this problem, it appears to be a common problem. The last time this was fixed, it cost me $300.00.The ice maker also does not work. I obviously would not recommend LG products. They are in over their head and cannot manufacture a reliable product.

I bought an LG refrigerator in July 05 and bought the extended warranty from Best Buy. It expired in July 2010 and I was not notified to renew. In Sept 2010, this refrigerator started leaking at the freezer door hinge and along the bottom of the freezer door. We paid 2 LG technicians to come to fix this problem and each one said we could not fix it because we needed a new door.

The compressor failed within five years of purchase. Plastic interior parts; slides, doors, etc. flimsy and broken/jammed within a month of purchase. Counter depth refrigerators are very expensive. We got this model because of good reports in "Consumer Reports." It has failed catastrophically within five years. Comparable GE refrigerators have lasted 25+ years for us.

We own a LG refrigerator model LFX28977ST with a space plus ice maker. It has never made enough ice to keep up with our family. We have tried all the settings and even leave it on ice plus to supposedly increase the ice volume but it does not work.

I have an LG French 3 drawer fridge model no. RFC23760SW I purchased on 05/19/09. I did not purchase extended warranty. (In the past 35 years of home ownership, I have never had to use an extended warranty for a fridge.) On 09/28/10, the freezer and ice maker quit working. On 09/30/10, the fridge stopped. A repairman came. I have not contacted LG as it has no warranty and I have read the reports on this site. I think it's time someone does a class action law suit. One to two years for the life of a fridge, seriously? That is so wrong. I did the research in consumer reports and there were no problems listed, it was noted that they were thought to be reliable but not enough information back. Someone needs to get the word out and make these guys accountable for their actions.

We purchased an LG refrigerator with French doors and bottom freezer from a local store in July ‘09. Within 14 months, the door seals were ripping apart. We called customer service who had offered to extend the warranty. When we faxed them the receipt, we were then denied because the item we purchased was 'on sale'. So now, we have a $1300 refrigerator with bad seals that we have replaced ourselves. We bought LG because we thought it was a company that would stand behind their workmanship, but we are sorely disappointed. We will not purchase any LG products in the future. And we will dissuade our friends and family from buying LG as well.