LG Refrigerators Reviews

My LG French door refrigerator almost caught fire this morning when I discovered that the interior light and temperature panel was hanging by the wires. The light bulb sockets were black from the heat and everything inside was very hot. There was obvious melting on the plastic. All the food up top is lost and I am afraid to even have it on. My freezer is full though and I have nowhere to store the food so it is still running. I have removed the lights. I have an extended warranty, but the technician isn't coming until Wednesday.

I was so excited to be able to have matching appliances for the first time ever, after 15 yrs. We choose all LG. What a huge mistake! We came home after an afternoon away, and our home was full of smoke. Our great refrigerator had melted inside. It ruined about $200.00 worth of food. We took pictures and documented everything, but it was one excuse after another. They wouldn't replace it and we had the extended warranty!

I purchased a LG French door bottom drawer 25 cu. ft. unit from Home Depot. We didn't by the extended warranty because the compressor, etc are warranted for 7 years. Just over 1 year after we bought it, I came home and smelled hot electrical smell. I opened the refrigerator and the control unit at the top of the compartment had gotten so hot that it had melted where it fastened to the top of the refrigerator and had sagged down approximately 3/4". The electric smell was really bad with the door open, so I ran to the breaker panel and turned off the kitchen outlets.

i purchased an LG french door bottom freezer in July 2009. The freezer is getting a frost buildup and I have read that this is a common problem of which LG will not address. The unit is 3 months past the warranty period. Based on what I have read, there appears to be no recourse without exposing oneself to countless hours of frustration. I have seen recommendations regarding class action lawsuits and I agree.

I purchased a LG French Door Refrigerator while remodeling my kitchen 2 1/2 years ago at Home Depot in Clearwater Florida. We starting using our refrigerator in January of 2008. We had no problems with the unit until we received a letter in the mail alerting us they did not meet the energy efficiency that had originally been publicized with this product. I would be receiving a $40 check for the next 14 years to cover the overage cost of use. Then the government required LG to change all these types of refrigerators by replacing a circuit board. Another letter was sent telling us to call to set up our appointment for this part to be exchanged and we were put on a waiting list for several weeks (8 to 10 weeks?). We were assured that it would be covered under manufacturer warranty.

This is the complain about LG two door 240L refrigerator. We purchase this product on 2008. During 1 year warranty period around, 2-3 times we called for repairing. After the warranty period the product is fail in working 7 times. Every time we called the service people within 2-3 months duration and every time they charge from us but after 2 months again same problem occurs.

I purchased a three-door LG refrigerator on May 1, 2007 for $2,300.00. On August 22, 2010, I went into the refrigerator for coffee creamer and found the interior of the fridge to be extremely hot. All the contents were ruined: the butter, cheese and the light fixture was melted. I contacted LG and I was asked several questions. I was told that they would take care of the problem. They sent a repairman to my house and after looking at the refrigerator, he stated that it could not be fixed because the damage was too severe. He called LG, reported this to their technical people and he was informed that they knew this refrigerator had an issue with a relay switch malfunctioning. And he told the repairman to order the parts which he did but when he came back, the parts did not fit. LG finally deemed the refrigerator unrepairable.

I have an LG Refrigerator Model LFX25960SW purchased in October 2006 from Best Buy. I purchased an extended warranty-- good thing. In November, the shelf cracked. Best Buy came out, and sent a new shelf. A few months later, the bottom drawers cracked, again they sent new drawers. The light stayed on overnight and melted the casing. They came and installed a new light. The front panel lights were flashing, I read the directions and unplugged the fridge. When I did, the ground plug melted and blew the socket. There's a new crack in the interior.

We purchased an LG model lfd22860 French door refrigerator in Nov. 2007. I smelled a bad smell in the fridge and saw that the light would not go out. I called customer service and LG said they would cover the repair. They would order the part and have a service company install the new light kit. We had to wait for an installation time and date. The repair man came in and looked in the fridge and said, "They sent the wrong kit.” So, out the door he went. Now it's Monday and they are going to have to re-order the correct kit. I'm not expecting very good things!

I purchased appliances from this company through the Home Depot, my refrigerator in January of 2009 which had a 1 year warranty and my microwave in November of 2009 which is still under warranty. I was having problems with the ice maker on my refrigerator malfunctioning while it was still under warranty. LG sent someone out to the house to "repair" it. The repair lasted just long enough for the warranty to expire. Now I have a 1 and a half year old $1800 refrigerator with an ice maker that doesn't work and they refuse to help me. My microwave recently stopped working and I scheduled a service appointment. The technician showed up at my house today, completely unprepared and unqualified.

Do not buy LG! I came home on Saturday of Labor day weekend to find my 1 year 5 month old LG fridge had completely stopped working. I called Home Depot who referred me to LG. I was told that my fridge was out of warranty and they gave me the name of a an appliance repair co. that was closed for the holiday weekend.

We purchased the LG 25 cu ft French Door refrigerator, Model #LFC25760SB in March of 2007. In September of 2010, opened the refrigerator door and the inside lights had not shut off. Yes the doors were shut and the bulbs were stock from the factory when purchased. The bulbs were so hot that they melted the casing for the Digital Sensor Control and caused the unit to "melt" away from the screws used to attached the control to the inside walls and drop down to the shelf rack. There was a burning smell which led me to find that the light bulb sockets had also burnt to a brown crispy appearance. The unit was obviously too hot to touch.

My 2 yr old ($1600) LG refrigerator quit running. I had a technician from Best Buy (where I bought it from) come out to fix it and he told me that I needed a new computer board, and that LG only builds these boards to last a couple of years. It cost cost me $401.65 for the replacement plus the cost of the food I had to throw out. This is really ripping off consumers. Of course the warranty is no good, so should I be prepared to have to replace this part every couple of years? What a scam! This company gets money out of you one way or the other. I will never buy another LG again.

We had bought an LG French door refrigerator with bottom freezer model # LFC23760SB on 9/2/09. On 8/15/10, we noticed that the freezer was no longer cold and neither was the refrigerator. We had bought the refrigerator at Best Buy and got the 3 year warranty, so we called them to have it fixed. They said okay. 2 days later, we had a technician out to fix it. He could not fix it. He said that there was a clogged suction line and that he would have to have someone else come and get the clog out.

LG fridge bought in 2005-06 and freezer fan is making noise and there's ice build up in the bottom of the refrigerated section. No warranty and salesman says his techs don't repair LG! An independent tech will charge $100 to look at it plus mileage plus parts. by reading other complaints, I got a good deal of use out of mine before issue began. I am chucking it for an American-made brand!

I purchased my $1200+ LG bottom freezer refrigerator in March of '05. I came home from work in 7/10 to find it wasn't cooling. The compressor was not working. I called LG only to get a call center in India. I called the next day during business hours to talk to India again. After my third call to the same country and hearing, "If you don't have a receipt, we cannot fix the problem. Company policy". The serial number tells when it was manufactured but they didn't care. The place I bought it from is out of business, so there was no way I could get a copy. If they were still in business, I would have gone there for the warranty work.

We bought an LG refrigerator and dishwasher in August 2007. About one and half years after we bought the refrigerator, the door handles started cracking and pieces broke off. The crisper door also broke. We contacted Home Depot to see about replacing it since that is where we purchased the product and were told since it was cosmetic damage, it would not be replaced. We bought another crisper door and replaced it ourselves. The other crisper door has now broke off and the shelves are starting to crack. The dishwasher handle is doing the same thing. The plastic cracks and pieces break off.

I purchased a LFC25760ST French door refrigerator end of 2007. LG replaced drawer covers twice under warranty and I have replaced them 4 times more out of pocket. They are broken again. The extended warranty has replaced the melted light assembly twice. I switched to CFL bulbs because I was afraid of fire. The light console is bad again and will not shut off by the switch.

The freezer of our two-year old LG french door with bottom freezer, does not close all the way on the left side. There's a constant ice and outlet of air. If there's any news on a class action, let me know. I would never buy this brand again. Significant energy waste, and constant formation of ice in freezer.

The LG refrigerator we bought a couple of years ago went out after only a few months. LG did not stand behind their product. Ultimately, Home Depot agreed to replace it. Now it's leaking water inside the unit and we cannot find a LG repairman in the St. Louis area. I'll never buy LG again and shame on Home Depot for continuing to sell their products!

I bought an LG refrigerator about four years ago. The same thing is happening like everyone else--except that it happened within the year warranty. The plastic pieces to the shelves broke off. When I called them, they sent me another one. The one they sent me is broke, but this time my warranty was up. Plus, I found a crack on the inside of the refrigerator and my light bulbs smell when I clean out my refrigerator. I hope that there is a lawsuit because reading a few of these complaints, it sounds like something defective is going on. I got a lemon for a refrigerator. I will not by an LG anymore. They were not very kind on the phone either. I will make sure that I get to tell anyone if they are looking for anything big, do not buy LG!

I bought a LG French door refrigerator on 8/9/10. It does not work! After one week and 2 service visits, many phone calls to LG and Home Depot, there are no results. It is filled with Freon today. They told me to wait 24 hours. I smell an order and fridge hasn't cooled a degree yet. What am I to do? My husband has a heart condition and he doesn't feel well either. I’ve been inconvenienced for over a week now.

I had bought this bottom freezer refrigerator not yet 3 years ago. All of a sudden the freezer section, my food was thawing out and the fridge section was not keeping the food cold enough. I did what the manual said to do every 24 hours. Raise the temp. up by one #. So I did that. A couple of days later, my ice turned to water. This refrigerator cost me $800 dollars not to go bad in a 2 1/2 yrs. Why can't LG stand up to their products. I guess that's why they try and get you to pay for the extended warranty cause they know their products won't last that long. It is a piece of crap. I wish as consumers, we can do something about company's like that. I take excellent care of my things in my home to make sure It will last a long time. I have kids and cannot afford to buy new products that should last.

Our LG 3-door refrigerator model #LRFC25770TT freezer started to not keep food frozen. On 6-23-10, we contacted 4 repair services including the recommended one on LG website. The repair services that replied stated they no longer work on LG appliances (now I understand why). The LG recommended service did not return our call. The repair company that did we did finally find was an authorized LG service repair, as confirmed by an LG customer service rep. (after our 4th attempt to verify). They assessed a bad compressor, which was covered under LG warranty. The compressor was ordered and took 2 weeks to arrive (ridiculous in a heat wave). It was installed on 7-6-10 and then that night, the entire refrigerator ceased to function. This caused us to throw out hundreds of dollars worth of food.

This has to do with our LG Refrigerator model LRFC22750TT freezer bottom. I heard a noise inside refrigerator. When I opened the door, I found the control panel suspended from top had fallen & heat was coming from it & the food inside the refrigerator getting warm. Lights had not gone off & the two bulbs had emitted so much heat they melted the plastic pieces holding up the panel. I burnt my fingers loosening the bulbs to stop the heat. We now need a flashlight to go into the refrigerator & the control panel continues to hang down. Luckily it still keeps foods cold & frozen. It's ridiculous to spend so much money on a top rated refrigerator & end up with a piece of junk.

I purchased an LG 3-door refrigerator in 2007. It had faulty lighting and causes the unit to smoke with a possibility of a fire and it melted the interior plastic and bubbled the unit roof. I checked the internet and found many, many others had had this same experience with the LG 3-door. The fire department told me to unplug the unit and not use it. I paid $1,400 for this unit. I lost over $350.00 worth of groceries as I reported this problem one week ago and still have not had an adequate follow-up call or replacement sent in. I was told by the manager Mary that she was working on getting me a brand new unit, but as of today, one full week later, I have not had a concrete answer.

We purchased our LG 3-door refrigerator model LFX25971SB from Best Buy in Bakersfield, CA on March of 2007. It was a lemon and they replaced it with a new one in June of 2008 after repeated efforts to fix problems with model #LFX25971SB serial #803KRBY00437. This one has been worked on several times and still won't work properly (runs constantly). We can't use the quick ice feature because the motor overheats and shuts down the fridge. It is out of warranty and they say it's my problem. True, but I will never buy another LG product again. Thank you for listening and I wonder if I got the only 2 lemon LG 3-door refrigerators.

Unfortunately, we had purchased a complete household of LG appliances, when renovating our home in preparing it for sale last year. We own LG front-loading washer/dryer, LG refrigerator, microwave, stovetop, and dishwasher. Each one of these appliances has been serviced or repaired. Thank God, I bought the expensive service agreement which has covered some of the expense.

I've read some of the complaints and can't believe what I have in front of me. Two years ago I purchased an LG French Door Refrigerator LFX25960. I have the extended warranty. I will not purchase again after my experience and the others I've seen. In March of this year, the freezer stopped freezing. I had a service call and the whole control panel had to be replaced.

I purchased the LG French door bottom freezer in 2007. Within the first year, the deli bin and track were cracking and no longer sits straight. Recently, I also found small plastic chunks in the ice from the ice maker. Then this week, the whole control panel fell off the roof of the fridge and dangled by a wire. The plastic housing above it had started to melt and bubble. The light bulb sockets were burnt and the plastic shield around the panel melted. The metal plate above the bulbs was burning hot as if the lights had not been turned off for a long time.

The compressor on my refrigerator model # LBC22518st again broke. Last year, I had to pay for the labor charge to install the compressor. And I was told I had to do the same again to have a technician diagnose and R and R the compressor. It’s not cheap. I shouldn't have to pay again to replace a compressor, a device that should last the life of the refrigerator. I'm very upset that I bought a stove, microwave, and refrigerator from LG. And the customer service has not been helpful.

LG French Door Refrigerator with bottom freezer. This appliance is full of plastic parts that break. The tabs on the dome cover over the light bulbs broke when we replaced the bulbs and tried to put the cover back on. A technician told us that is a common problem. Then the plastic wheels on one crisper drawers broke off. Those were replaced. The freezer froze up and parts had to be replaced by a technician.

Three years ago, I purchased a LG refrigerator. I wish that I had read this site before I made the purchase. The freezer interior is cracking and drawers will not glide. Warranty is one year. I have had appliances last for 15-20 years, so to have this fail after three years is absurd. The company is sending me a $400 refund based on a prorated formula which in no way will cover a replacement appliance. Never again! I agree that a class-action suit is needed.

My brother-in-law passed away and we purchased his refrigerator. For the past 2 months, the darn thing has been freezing all my food then it thaws everything and the food spoils. This has been a continuous and ongoing thing. We talked to a tech from LG and have followed his instructions but to no avail; it continues. I called the appliance store where he purchased it in 2008 and he didn't buy an extended warranty.

I bought a french door LG refrigerator model LRFC25750TT in September 2005. In five years of usage, we have had numerous incidents where brittle plastic parts on the interior break off under normal use. So far we have lost part 154A, a shelf assembly, part 234b a left french door cam twice, part 233C a trim piece over the french door seal and 160B a produce door cover twice.

My LG Side-by-Side with Freezer on the bottom Refrigerator's, Model LFC25760ST, shelf tracks crack and break. All the interior plastic is inferior and breaks. I called customer service at 800.243.0000, but there was no answer.

Purchased an LG refrigerator 2 1/2 years ago. Ice maker had to be replaced, gasket around the doors has degraded, and now the refrigerator portion does not cool. Contacted LG and the earliest they could have someone come to my house was 5 days away. Then they gave me a phone number for an authorized repair site in my area, and I called the number and it doesn't work. So I called back and the LG rep got the same thing. I will never buy another LG appliance nor would I recommend anyone else doing so.

On 11/16/06, I purchased 5 new LG appliances (refrigerator, stove, dishwasher, front load washer, and dryer). Four out of 5 appliances have had to be repaired. Only the refrigerator was under warranty. I had to pay $260 for repairs for the stove and $225 for the dryer, which I had to remove from my house and transport to be repaired, because the service company said we lived too far for them to travel to repair.

After having problems with the ice maker on a continual basis from the time it was brand new, the ice maker stopped working and the message Er 1F appeared on the pad. I called, as I have many times before, and was told by Abdul to unplug the refrigerator for 3 - 4 hours and then plug it back in and it should work. It was unplugged for 4 hours and still did not work. The message did not change. Abdul promised to call to see if it worked and he did not. I called back to see what to do next and was told that it was our problem and that we should call a repair person since the one year warranty had expired. LG can check their records and find that we called many times during the first year as well as since that time.

The top unit which controls temps and lights in the fridge shorted and came very close to catching fire. It melted all of the plastic brackets and heated the top contents of the fridge. I caught it before any other damage could occur. What if it were during the night or when I'm out of town? I now had no lights in the fridge due to the disconnection, and a melted unit sits on the top shelf.

The day our refrigerator arrived, we noticed there was a problem with the gasket that surrounds the doors. We were told that "it will settle down with use and not to worry." Of course, instead of it "settling down" the gasket came off within a few months. The repair guys came in and changed the gasket and used electrical tape to tape it to the door. That lasted a year. Last week they changed it, but did not use electrical tape. The gaskets lasted 1 week. He came back today and put the electrical tape on and it came off within an hour.

Purchased LG Stainless Steel Bottom Freezer Refrigerator (Model: LFC25760ST, Serial #: 706KRJU00044) through Home Depot approx. 2 years ago. The stainless steel is starting to separate from the bottom door. Called LG and they claimed they have never had a problem of this type and refuse to do anything about it.

Two days ago, while visiting my son, I opened the door of the LG #LBDN22724SW 18 cu ft refrigerator bought at The Brick in Toronto in August 2005 and the top hinge failed. The door fell sideways, the edge struck my left eyebrow. The door then fell onto the floor where it made a big gouge. Lots of blood, lots of broken glass, lots of fluids pooling on the floor, oils, soya sauce, maple syrup, etc. What a mess! Could have done with a stitch, but the toddler was returning in a few hours and couldn't have her running around on broken glass, so opted to clean up, wrap the broken glass, etc. etc. I am very glad the door fell on Grandma and not on a grandchild. It would have crushed the toddler, broken an arm or leg of the four-year old.

The ice maker on my LG Refrigerator freezes up frequently and water leaks out of the seals, dripping down the front of the refrigerator. I have to defrost the ice bucket every couple of weeks in order to keep the ice flowing and I can never get cubes-- it's always crushed ice. The repair man just left and claimed this is a design flaw and there is nothing he can do to fix it. My next call is to LG, but after reading other reviews, I don't expect to get anywhere. This is the last LG appliance I will ever purchase!

My 85-year old mother purchased an LG refrigerator side by side with the freezer on bottom on 12/10/2009 with an extended warranty. It’s roughly $1800.00. After only 6 months, the freezer door is oxidized and changing color. I live with my mom, so I take care of it and the color was getting worse. So I called LG today and they told me it was the cleaning product I was using. Well, I responded that I only use one product and it was recommended by LG. Now, she changed her tone and just said she talked to her supervisor and they cannot help us.

We purchased several LG products when we purchased our home a few years ago. These products were supposedly "top of the line, absolutely the best choice.” Hah! Every single product has not performed as advertised, has had continual problems and LG has been a nightmare to deal with. Each time we have attempted to work with them on an issue, they give us information that has nothing to do with the issue we are experiencing. Even when we work with an authorized service rep they fight with the service rep telling them information that has nothing to do with the problem, deny their problems and send incorrect information and parts.

I am a 75 year old lady and my LG refrigerator has broken down 2 times in the past 8 months and LG takes forever to get the needed part to the appliance repair company. This has been the case for both repairs. I need my refrigerator now, not a week or more from now. I have lost all my frozen food both last October and this last week. I freeze a lot of our home-grown vegetables each year and it hurts to have to throw them away. It is costly and I cannot afford being without my refrigerator.

From day one, this fridge has proved to be defective. The switches are freezing up and fans are freezing. This is a high maintenance fridge. It was supposed to be an energy star appliance. The fans are noisy and cooling has been a problem. I purchased this in September 2009 and it is still under warranty. Now, LG is giving me a hard time.

I have had it with piece of scrap iron. I purchased an LG French Door Ref on 01/23/06 and from the get go, I have had nothing but problems. The first two months, I had to call a technician out to fix a frost problem in the freezer, which the repairman fixed with a bottle cap. In July, I was in California when I got a call from my daughter that the refrigerator was not cooling or freezing and I had to call the dealer who sold it to get a repairman to fix it from California. I lost everything in the freezer which was under $100 because I was away.

I contacted LG Customer Service about problems with my fridge. I had problems with food spoilage within a couple of weeks and I lost a lot of food during this time and couldn't figure out what was going on.

I purchased an LG three-door refrigerator in 7/06 at Home Depot with an extended warranty. The energy efficiency was misrepresented so LG sent a repairman to install DOE rework kit in 8/06. In 3/09 the ice maker became frozen, the latch was broken and there was ice in the vegetable bins. New installation was put around the doors and the vegetable bin drawers were replaced on 7/09/10. Everything in vegetable bins freeze. I have thrown more food away because it is not edible. Assurant has sent out service people to fix the problem. So far they have replaced all the grills, fans, multi-duck, vegetable trays and both main boards in ref and freezer.

My husband and I splurged on a brand new stainless steel LG fridge (side by side). The model number is LSC27914ST/00. It cost us about $1700. When we first received it we noticed it was not cooling properly on the refrigerated side. We adjusted the temp. and waited 24 hours, the recommended time, and the temp. inside was still in the high 47-48 degrees. We kept doing this until we reached the maximum setting, which is 6 bars I believe. Still nothing! We also noticed that no air was flowing out of the vent when it was on.

We purchased a Sear Kenmore refrigerator made by LG October 2006. It is model#79577572600 with the French doors and freezer on the bottom. It has been repaired 6 times and scheduled for a 7th time. The ice maker was replaced, the control board 3 times, the Deli drawer broke and last time all the sensors were replaced because the vegetable drawers were freezing everything. Now it is at 28 degrees again. I spoke to Sears repair and asked for Customer Service.

I bought a refrigerator 3 years old. We’re disabled seniors (over 65). We thought it would last a long time. We had repairman out twice. The last time he walked in, he opened the door and said, “Yes, it’s cracked ice tray (plastic) and need new ice maker, over $300.00, you can order. That will be $54.50. I’ve seen a lot of them. They’re making them trays thicker now,” he said. We asked, “Can't you just replace the tray?” He said no. So is there a recall? We can't afford to fix this. My husband takes so much medicine. He needs the ice and water many times a day. Let us know about a recall. Thank you.

I bought a fridge 5/21/08. Yesterday it died. No power. I called customer service. They said "sorry out of warranty" and there is nothing you can do to fix it. I won't buy LG again.

I bought a side by side LG Fridge in 2005 right after we had it on year the Ice Maker started shooting water all over the fridge so I just turned it off and bought ice and put it in the tray so we could still get crushed ice. Yesterday we smelled plastic burning as my wife was crushing ice for dinner. Now the ice maker really doesn't work and the Filtered Water doesn’t work and but it still keeps things frozen and cooled so far. None except now I have to buy water of drink tap water after paying $54 dollars for a new water filter for the fridge. LG is bad.

I purchased an LG LSC27910SB side by side fridge just over a year ago, within a month I noticed the food in my freezer were not frozen solid and I had no ice, when I called the tech he simply told me to bump the temp up. I already had it on 3 and told him that was not acceptable and he needed to send out a repairman. The repairman shows up 2 weeks later and tells me there is a wire loose and my brand new fridge is just not defrosting, he then used a hair dryer to melt all the ice on the back panel.

I bought a new LG fridge and in less than a week later the refrigerator portion went out. The freezer is fine. It took me several days to realize that the food was not cold enough and was spoiling. I bought a thermo to keep an eye on the temperature and as cold as I could get it was 55. I called LG and they said I could call a repairman and have it fixed. They could have someone out in the next 3-5 business days. Now 10 days later and the 2nd time that all my food has been spoiled, I still have this piece of garbage in my home. I have a repairman coming in the next few hours. LG's response is “sorry.” In the mean time I have no fridge for 2 weeks now and all my meals are carry out. I just hate to spend a $1,000 on a product and have it be defective in less than a week and have repairs made already.

I purchased an LG S/S Refrigerator in October of 2005. I had it for 3 months and the panel that controls the water and ice maker went out. The service technician showed up and stated that he had to order the part. He did, which took a month and a day. When he showed up to replace the part, he stated the part he had was incorrect and would have to order another part. I came to find out that he needed to replace the freezer door. We waited for a new door and it never showed up.

Frig is bottom freezer five years old. The third compressor has gone bad. Plastic handles broke off the crisper drawers the first week. A new Frigidaire is taking its place. I will never buy anything LG again.

Dealing with LG has been a nightmare. I will never purchase another LG product as long as I live. Unfortunately, I currently own a refrigerator, dishwasher and washer and dryer. Each appliance has required repair. I am not one to purchase warranties as whatever occurs will undoubtedly happen once the warranty expires.

Do not buy this product! Mine was 2 years old and the light system stayed on when the door was closed and melted all the wiring, almost causing a fire and damaging food. I did google search and was tuned at the tons of complaints of others experiencing this very dangerous problem. Read the countless long stories of horror getting LG to stand behind their product. This problem needs a recall and class action lawsuit before a life is lost due to fire hazard. I want the first to know a class action.

My refrigerator has stopped working. It is not 3 years old yet. I paid $109 for an authorized dealer that they gave me and they could not fix what is wrong with it. The sealed system is the problem. Now they want me to pay for someone else to come and fix it the sealed system. Compressor, condenser, evaporator is still under warranty for 7 years from date of purchase. Purchase date was 6/9/07. I have been on the phone for five days with them about the problem. I have lost about $200 worth of food. Husband was in a bad accident in 10/2009 and has lost his left leg almost all the way up. He has no income coming in, so this is a really bad hardship for us.

We bought an LG refrigerator (model number LFC25760sw). Within a year, the gaskets needed replaced as frost was forming in the freezer. Just after a year, the bottom shelf cracked with minimal loading. I purchased an extended warranty, as recommended to me by the service man who replaced the gaskets. They replaced the shelf, and I swear, it cracked again within 3 months. Apparently, this is a poor design.

I purchased my LG refrigerator on October 25, 2007, when I brought my home, brand new. I never had problems with my refrigerator until now 2 years later (which is insane b/c I live alone no children in the house. I found my compressor and inside door panel (rubber inside) getting hot to touch, and also the freezer isn’t freezing as normal as well as the refrigerator part, so I called LG and they told me that if the Tech comes out and say that there is Seal System malfunction that cause this to happen, then they will fix it for free but I have to pay for the labor.

The interior of the 2006 refrigerator model LFX25960SW is made with very inferior materials. The drawer slides and wheels break with normal use. The company wouldn't replace the parts probably because they will just break again!

We bought our $2000 LG refrigerator 3 years ago. We have had constant problems with the ice maker and it currently does not make ice. It freezes. Then we turn it off to thaw it out and it still doesn't work. It has been repaired once already (after the warranty expired, of course). The latest incident was the light fixture melting because of the incorrect bulb size coming from the factory. This was a fire hazard and when I called it that, I had no trouble getting LG to pay for the repair and parts. They are clearly aware that they have a products liability problem with these units. I'm so fed up and frankly can't believe how matter of fact they are about a $2000 refrigerator that doesn't work properly. Basically, I get an, “Oh, well, you are no longer under warranty.” These units should have been recalled.

I purchased an LG French door refrigerator form Home Depot, Charleston, SC on Aug. 18, 2007. I have had nothing but problems with it from the very beginning, and though LG tried to fix the problems the same ones occur. LG gave me 6 months extended warranty and they have sent several different repair services out, but nothing has been corrected. When I first bought the refrigerator, it was set in place. A few days later I wanted to pull it out and there was no way I could budge it. The walls had expanded! When I called LG they said that happens! What? The cabinet, which I bought at the same time from Home Depot so measurements were taken for correct installation, had to be re-fitted. Vegetables continue to freeze in the crisper; the new ice-maker (the original went bad and was replaced) has stopped working. Now LG tells me they lost the paperwork showing I purchased this unit. Needless to say I was speechless - for a moment - they said they could not do anything unless I could prove I bought the unit.

My new LG refrigerator alarm goes off much too soon. I can't even get the items in or out of the fridge without the alarm, which is driving my dog insane! He is scared to death of this new annoying alarm. I have no idea what I will do when my autistic nephew arrives for a visit! I have tried contacting LG but they just send a "form" email without much help!

This LG Refrigerator (model LSC27931ST) is a piece of junk. The ice-maker never worked from day-1. Now after only 18 months the rail guide of the top drawer of the refrigerator just split open. LG Customer Service just gave the run-around. I will never buy another LG product again.

Contacted LG about our 4th repair on our 4-year old refrigerator. Talked to Stacy who informed us she was as high as we could go in the chain of command. No one is over her. Her decisions are final. Eight months or so ago we had to replace a motor because the freezer wouldn't defrost and finally quit. This time, the fridge about caught fire. Everything in the upper half of the fridge melted, even the plastic housing around the light bulbs. Yes, melted! Seems the fridge now needs a new control board, to the tune of $500, not to mention the $200 worth of food I'd just purchased.

I bought an LG bottom-freezer fridge model LFC2577 in September 2008. Several weeks ago, the freezer started to frost over. It was then that I noticed that the right side of the drawer was not closing tight. When I went to open the drawer, It would open only half way. The right side track was jammed. I called for service and had a tech work on it. He got it working by using a hair dryer.

I purchased an LG (funny, same initials as my name) refrigerator 13 months ago. I did not purchase extended warranty as I assumed this was a good product. Light went out and whole refrigerator went dead. No assistance from LG. Repairman charged $625! Terrible product.

LG Refrigerator ModelJMCB 227KKC9 bought February 2008 from Sears in Mexico City. Delivery was delayed several times. More importantly, there are cracks on the doors behind the shelves. The refrigerator gets minimum use and there is no reason for this defect. Please inform me when door replacement will occur. Buying a refrigerator is an appliance that I expect to last a minimum of 10 years. I thought I was buying a quality product and not something that is less than standard and therefore I will never again by LG products.

I am not even going to get into it. "LG" they say Life's Good, I say Lots of Garbage. I have an LG refrigerator which had already replaced the ice maker twice. The pump or whatever for the freezer and now the flap for the icemaker on the front of the refrigerator won't automatically close after dispensing ice. You have to stick your hand in to force it closed each time.

OK, I'm about to vent. In Feb. of '09, we purchased a new French door style, bottom freezer LG refrigerator from our local Home Depot. We thought we were doing a good thing, replacing our 35-year old Kenmore (which still worked) with a new energy efficient good-looking stainless steel model. I should state that we saw absolutely no energy savings with it, but it did look nice.

We purchased what we were told was an energy efficient LG refrigerator. I have always had a small refrigerator so when we moved, we decided to buy a larger one - the kind I have always wanted. It has bottom freezer, french doors with ice and water dispenser in the door. We started having problems with it within the first 6 months. The ice dispenser did not work, the water dispenser tube leaked. We then found out it is not energy efficient. We had to have the insides of one whole door replaced.

We bought an LG Model LFX25960ST Bottom Freezer Refrigerator on 7-27-06. We paid for delivery and a five-year extended warranty. The unit was installed in October 2006. The purchase price was $2099 (not including delivery, taxes, and the extended warranty). Within the first year, the refrigerator started freezing all liquids even though the thermostat was set well below 32 degrees. LG sent out a service man who replaced the thermostat. The unit performed okay. Within a year after that, the unit stopped cooling. Under the extended warranty, a service man came out and made a repair. The unit performed okay.

I purchased an LG refrigerator LSC27910 side-by-side french door with ice, stainless steel color. After one year and one month, the ice maker has now started to fail. You select cube ice and get crushed ones. I cleaned out the dispenser a few times thinking snow was clogging the mechanics, nothing. So I called LG. Man were they rude! I hadn't even told them how long I have owned it before they insisted my warranty was expired. I asked how do you know that and Edwin told me that's what they say to everyone. He laughed and told me I should have bought the extended warranty.

Where do I register my new LG Refrigerator? I went to the website on the literature inside the box, but it is obviously incorrect.

I bought four stainless steel LG appliances under 2 years ago. I had to replace the refrigerator within a few months, because the computer board burnt out. LG did replace the fridge but with a lot of hassle. And, upon delivery, they broke part of my step and have not returned my calls to pay for damage. The gas range is poor quality (What I thought were stainless steel knobs were really some kind of foil over plastic and foil is coming off.), and the knobs turn so easily that I frequently smell gas in the house and realize a knob was turned a tiny bit.

We purchased an LG Model LFX25960ST Refrigerator in 04/07. The ice maker has broken 3 times and had to be replaced 3 times. Only the first replacement was covered by their warranty. The others cost $320 each. The 1-800 customer service number is useless. The operators barely speak English and don't know anything about ice makers. They just try to make you feel better by apologizing a lot, and ask you to perform silly tasks that you know won't work, and then say you should call back in 24 hours. This ice maker should be redesigned, since it is obviously defective. There are numerous consumer complaints online about this ice maker.

We bought our LG Refrigerator on 10/26/2007. Because of freezing everything in my refrigerator, I have spent over $900 between the first year and the second year on repairs. None of which LG would reimburse. Therefore, I will never buy another LG appliance and will advise others not to buy a LG appliance. I would like to know if the Unified Commercial Code (UCC) warranty applies. Usually it's in effect for four years in most states. Would this apply to LG appliances? I agree with Pat of Emeryville, CA. It is time for a class action suit (after the hundreds of complaints), since LG will not stand behind their products. As I write this, the vegetables are again re-freezing in the drawer.

We purchased LG refrigerator model #LFX25960SB 6/25/06 ($2,287) from Home Depot. We were disappointed from the start with the ice maker's capacity and how long it took to make ice but all else was fine. Then we had the first ice maker replaced 4/9/07. We had the second ice maker replaced 5/17/07. We replaced the ice maker for the third time 7/13/07. It is obvious that they should be recalled. We have also replaced the deli drawer and rails due to cracked plastic parts on 8/9/07. Then in July of 09 , the ice maker was only making 1/2 sized ice cubes and we couldn't figure out why.

(LFC23760ST, 904MRKU11677). We have had LG authorized representative for Central MA come to our house a total of 4 times so far and still this is not working. It was decided that the refrigerator would be replaced on 3-12-2010. Service call initiated on 2-13-2010. The first time that they came was to evaluate (2-17-2010). It was decided that the compressor would need to be replaced. A compressor was ordered from LG. Next visit was on 2-26-2010 and the compressor was replaced. We were told that we should have a cold refrigerator by the following day. The refrigerator was still not cool after a couple of days. After a few attempts at calling LG service representative, we finally got them to come back in on 3-4-2010. On 3-4-2010, it was decided that the replacement compressor was seized and would need replacing and one was ordered from LG. Why the compressor seized was not explained. On 3-12-2010, it was decided that there was more wrong than just the compressor and the refrigerator was unfixable and would need to be replaced. All required information was faxed into LG on 3-12-2010 and we were told it would be 3-5 days before we heard anything.

I purchased a new three door LG refrigerator in 2006. Since then, I have replaced the ice maker and the fan motor. The ice maker still doesn't work and the plastic interior is broken in many places.

LG Refrigerator LFX25960 - ice maker faulty and inside light will not go off. Seems to be a common problem with everyone who has bought this model, and now understand it was misrepresented to be energy star compliant and it is not.

I bought a refrigerator at Best Buy in December 2008. This refrigerator is an LG Electronics LBC2252oSW. On August 7, the refrigerator went down; it would not stay on. Service was done on August 10 three days later. On August 24, service was done again with part EBR41531303 PCB Main. On September 10, service was done again, this time part ABQ33905312 case assembly display.

The refrigerator spontaneously stopped working at 5months after purchase. I called LG and a work order was created. The refrigerator spontaneously started working after 5 hrs. I called to notify service person that was scheduled to come out. I stated that there was nothing to check since it restarted on its own. 8 months later, it was the same occurrence, except the fridge did not start back. The service call diagnosed complete board failure in the fridge.

It's a $3,000.00 piece of crap. In the 3 years since my purchase, the refrigerator's inside shell has cracked in the bottom corners and all along the bottom at the front, the rollers have broken off the drawers, the cover to the light has melted, thick build up of ice has to regularly be removed from the bottom of the freezer in order to open or close the freezer door, I have to keep a wet vac beside the refrigerator to suck up the water that puddles up around the outside of the refrigerator, from time to time the digital controls seem to have a mind of their own and all light up at one time, and I have to unplug the refrigerator and plug it back in to turn them off.

I have an LG Icebeam door cooling fridge/freezer that is approximately 5 years old. The door fell of the fridge at 04:00 in the morning. Upon inspecting the problem, I found that the bottom portion of the door has bent open and it resulted in the door becoming dislodged from the hinge. It was found that the plastic part that is supposed to hold the metal part has become brittle and started breaking off, resulting in the metal portion of the door to open up. I am a big supporter of LG products, but was really disappointed in the short life span of this fridge. The front plastic cover of the fridge below the door also broke as it became brittle after only 2 years of use, and as it was out of guarantee. I did not see it as a major problem. The door needs replacement, and I will have to buy a new fridge to use as this one is currently unusable. I suffered loss of food stuff that was stored in the door such as milk, and eggs that broke.

We purchase an LG refrigerator as we had heard it was one of the best brands available. What a mistake! The noise the fridge made was like a train coming through our kitchen any time it started up. I tried working with their customer service department via e-mail, but my complaint was only passed on and never resolved. Eventually, we replaced the fan motor, which brings the cool air from the freezer to the refrigerator section. That seems to have helped, but not because anyone at LG cared or tried to help. We will also never buy another LG appliance. But, if you have the same problem, this may help you.

I bought an LG refrigerator in September 2008. Within the first weeks of ownership, the ice maker failed. It was supposedly repaired twice before it was completely replaced on the third service call. It was under warranty, so there was no charge, just inconvenience. Now in March 2010, the entire refrigerator has failed completely. I am waiting for a part to arrive. It was explained to me that it was a type of "motherboard". Since no fuses are replaceable, it takes a complete new panel. This unit is less than 2 years old and the two major electronic components have failed. LG should be ashamed of themselves selling such faulty equipment to the public. The consequences were the loss of hundreds of dollars worth of valuable groceries.

We purchased a LG refrigerator and the 2nd one delivered has a strong odor that smells like moth balls. The dealer said that it was a packing tape and sealer that has the order but it is now making the food smell also. LG does not want to address this issue. We have had 2 units delivered and still do not have a refrigerator that we can keep.

The plastic is breaking by the day. The inside lights are stuck on, the freezer gets iced up and every thing quits working because the condenser coil gets dirty. You have to take the back off to clean the coil. What happened to simple coil on the back you could dust off easy? It is always something wrong.

Ice maker failed twice in refrigerator. Front loading Washer shakes the entire home in spin cycle. It has been repaired and continues to shake violently. Dishwasher does not clean dishes properly. Avoid LG! Do not purchase LG appliances. I have had continual problems with the Dishwasher, Refrigerator and Washer! Dishwasher does not clean dishes, residue results. Dishwasher leaks. Washer walks across the floor and shakes the entire home. Refrigerator ice maker has failed twice in 2 years. LG is a joke!

I have an LG french door fridge (model number lfc21760st). Like many other people, my inside lights didn't turn off, and melted the cover they are in. I really think this is a fire hazard. Has anyone had this problem fixed?

I purchased LG french door fridge model #LFX25971SW/1, serial #8055KRSB00318 in November online through a licensed LG dealer. We installed it ourselves, plugged it in. The next day, there was one load of ice in the ice maker, that was it. I called LG, they said to adjust temp in the fridge and freezer. No difference. They said to call Seward Appliance Repair 402-643-3344 and have them out to look at it and repair it. Long story short, Dan from Seward Appliance Repair has been in my home enough times to be on a first name basis with myself, husband, kids and pets! They have documentation of everything they have tried, at least 3 new ice makers, new water valve, sensor, the list goes on and on. Every time, it makes one load of ice and stops.

My 4-year-old bottom freezer refrigerator has its interior plastic mostly cracked. The supporting parts for drawers are in pieces. The wall in one spot has foam showing (not sure if this is a health hazard). Also, the freezer never worked properly because it accumulates ice and stops working. It needs to be defrosted like in the old times.

We purchased an LG refrigerator in August of 2008 and it stopped working February 16, 2010. Period. Stopped working. Our repairman says it's just a fuse, but LG has created a control board that has the fuse permanently mounted in it. We can't just change the fuse for $5.00. We have to change the entire control board for $400. So I called LG customer service and talked to several different people. The first thing they ask is, "Did you purchase the extended warranty?” No, we didn't. We firmly believe that manufacturers should be able to produce a product that lasts more than a year and a half instead of expecting the consumer to shell out more money for an extended warranty!

LG replaced my refrigerator after 11 months of non-working ice maker and freezing of vegetable. When the installation company came to install the refrigerator, the front doors of the unit were misaligned. I asked them to readjust them and they said they could not. I would have to call a repair service company to do it. This is just another example of LG's inadequate customer service. The doors are still misaligned. LG said I would have to pay for it to be done!

I purchased a refrigerator. There were 4 service attempts by LG but they were unable to fix it. We cannot agree upon a replacement. LG wants us to pay an upgrade charge for a replacement. My refrigerator freezes everything in it and my icemaker leaks onto my brand new hardwood floors. All I want is my money back that I paid for their defective product. They have bad customer service and bad product. What a nightmare!

I did an extensive remodeling job for some fine customers on Cape Cod in Massachusetts. The work included a total remodel of their kitchen. They bought LG appliances from Home Depot and right away the ice maker door would not close right and stay closed. A serviceman was sent out twice. He finally replaced the plastic ice maker housing, which included the door. Then the whole refrigerator failed. The serviceman came out again and said that the compressor had failed, which means no refrigerator.

The light bulbs in my LG Refrigerator, model #LFC21760ST, caught fire, burned the housing and the liner of the refrigerator on December 28, 2009. The refrigerator was inspected by a contracted, local LG repair company, that confirmed that the refrigerator was non-repairable and needed to be replaced. I have made 10-15 calls to LG trying to get a resolution. None of the departments can communicate or work with each other. I phoned the company on January 29th and was told my case had been rejected.

We purchased the LG stainless steel refrigerator with the large freezing section on the bottom. It is the deluxe model now about 3 years old. We have had 2 repair men out with a service warranty from a GE service company. The refrigerator has so many defects, such as cracked vegetable drawers, and ice cube and water depots broken and or ineffective. As a consequence, we have resorted to using an old additional GE refrigerator that is still in great shape. What can you do to help us?

I don't have to go over all the LG problems that you have all experienced. We have the same problems, especially the fire hazard of the lights and wiring. LG is sending a technician out tomorrow and I am calling my attorney to see about a class action suit. If you want to join, get in touch with us and we will let you know what happens. It is a model no. LFX25960SW and was purchased in July 7, 2006. As a retired Public Adjuster used to fighting with manufacturers and insurance companies, I have the resources to get action against LG.

My new refrigerator went down. I was told the electronics panel was bad. To order this part from LG will take 7 days, and then I get in line to have it installed. This will be on my mind next time I look for appliances. My question is, why doesn't the store I buy from have these spare parts on hand instead of putting your customers out? This is not good business.

Good news. Heard from LG after the notice from WA State AG Office. They want to fix the refer. Will advise.

We just bought two months ago a new fridge (model number LSC27910SB) and the ice dispenser don’t work and it makes a horrible grinding sound. I called customer service and they gave me the local repair place they work with in our town. Guy came out and said the electronic part went out and he would order the part. He came back once and he got the part and replaced it. The next day it still wasn't working.

Purchased LG refrigerator in 2006 and have been unhappy with the appliance since the beginning. Have had ice maker worked on twice, when it was new, but the main issue is the ice has a horrible odor and taste. I have noticed this at other people's houses but always thought it was the result of a dirty freezer. I live alone and am an immaculate housekeeper, including the refrigerator and freezer. I have contacted LG several times about the problem and they say it's because I leave the water in the "tank" too long. However, even when I empty several gallons of water and toss the ice, I continue to have the problem. My suggestion, do not buy an LG product.

I purchased an LG refrigerator in September 2008. Within 2-3 months I had to call a technician regarding a problem with the unit, specifically the ice and water units. They supposedly fixed the problem but we still experienced intermittent problems.

We have an LG Model LRFC22750ST refrigerator, which was purchased new in 10/2005. We dad a problem with the freezer door, the seal was concave (factory defect) and didn't close right. LG replaced the fridge on 11/20/2005. Since then we have had to replace the motor fan, the ice maker assembly. On 1/27/10, we noticed that the food on the top shelf was extremely warm and in looking, discovered that the light bulbs continue to stay on when the doors are closed. There are 2, 60 watt bulbs.

I purchased a French door refrigerator/freezer in October 2008. One year and 3 months later, the freezer completely quit. The first rep at LG said, “I will call you back with service tech info - no charge.” I never heard back. I called again. A different rep said, “Too bad, out of warranty.” The rep gave me a phone number for the service company. I was told to "pay it yourself". I can't get the service company to call back. I basically wasted $1300.00. Refrigerators should last more than one year. There is no such thing as customer service and I’m still without refrigerator - going on 1 month! Don't buy from LG if you want quality and longevity.

Our LG refrigerator of 2 years has died. It is not fixable. We were told that LG's policy is that if something is not fixable, it is replaced. We have been told several times that it would be replaced, only to later be told that it would not be replaced because we do not have an extended warranty. If a part could fix our refrigerator, this would be a non-issue. Without me having an extended warranty, I of course would buy a part that would repair my refrigerator. However, no part exists! and we were told by our tech that it is a fire hazard to use our refrigerator in its current condition.

I purchased a LG Refrigerator Model #LFX25960SB in November 2006 and after 1 yr 2 months, I came home to a completely frozen refrigerator section. Absolutely everything was frozen solid in the upper part of my $2049 refrigerator including my sun tea jar which busted into pieces. Now 3 years and 2 months after purchase, the refrigerator almost started on fire! I thought I smelled something hot and it turned out to be the light bulb's socket on fire. Where you screw the light bulbs in, it is black. I unscrewed the bulbs and called LG. They told me, "too bad", it was over 3 years and the warranty was up. I would have to pay for a service call and parts. I told him I spent $2049 and had no intention of spending one more penny on this refrigerator and hung up.

We bought an LG refrigerator in October of 2006. It wasn't delivered until February 2007 and wasn't really in use until April 2007. We were renovating our kitchen and didn't finish until then. Anyway, about 6 months after we installed it, little pieces of plastic kept showing up all over the refrigerator. I couldn't figure out what was breaking. As time went on, bigger pieces started breaking off and now we're up to chunks of plastic breaking off. The glides on the drawers are broken, the hinges on the door are broken off, the light cover is cracked. The bin covers have completely broken off.

The Ice maker broke. We stopped getting ice,and the flap on door didn't work. The tech came and couldn't get parts for three weeks. LG sent wrong parts. We waited two more weeks for new parts. Tech fixed refrigerator and then the cooling fan was not working. Again, we waited for parts for another two weeks. We had to go buy an ice maker in the meantime. Tech comes again and replaces the fan. The fridge worked for three weeks. Besides all this,we kept telling the tech that the front panel was leaking and leaving water marks that will not come off.

We bought an LG 3-door, bottom freezer, refrigerator about 2 years ago. It is the worst refrigerator we have ever had. All of the drawers or their guides have cracked or completely broken. The ice maker is the slowest in history. It takes about 8 hours to fill its tiny bucket. The chute gets clogged about once a week and you have to remove the bucket and clear it. The switch for the light in the refrigerator quit working and melted its fixture. To remove the bulbs, I had to break it open because it had welded together. When you contact LG, they just tell you "your warranty has expired". So I guess their products are only built to last as long as the warranty. Buyer beware! Well, my days of buying LG products has expired! Do as I am doing and tell everyone you know about this company. Maybe we can drive them out of the US market.

The drawers in our refrigerator constantly fell off the tracks. The dealer sent someone out and 'fixed' them. They've never worked and still don't. I contacted LG customer service and received an immediate response stating, "Dear Value Customer, we will be passing your information along." I never heard from them again. I sent another email and received the same response. I then sent another email expressing my concern about their lack of customer service and never heard from them again. I will never buy another LG product.

The handles fell off the drawers--inside of cooler overheats. And the main handle is now about to fall off. We have contacted LG several times but with no results. Finally, I was able to contact the Washington State Attorney General and there will be a hearing in six to eight weeks. I will advise you of the results.

I purchased an LG 3 door french style refrigerator (model number LFTC2376ST) on June 18, 2008. On 12-18-09, I took my shelves out for cleaning, and noticed that there were substantial cracks. I generally do not put very much weight on these shelves, aside from an occasional gallon of milk. I contacted LG in regards to my shelves, and they told me that the refrigerator only comes with a 1 year warranty, and that they could not assist me with the repairs. My concern is not so much the cost of having to replace the shelves. It is a question of the quality of the product. Should I expect to have to replace these shelves every 1.5 to 2 years? Are the shelves only built to last that long so LG can continue to make money, the way printers and ink cartridges do?

I purchased an LG Model LCF22740 French Door, bottom freezer refrigerator. The same problem has occurred repeatedly since 6 months of purchase, three repairs to date. It keeps happening. Freezer ices up. This is not just my problem. I have found hundreds of complaints exactly like mine. LG will not support its product, claiming one year warranty. I think it's time for a class action suit.

My LG refrigerator is a nightmare! Upon delivery, the ice maker wasn't working. They had to exchange it two more times for the ice maker. Then, I started having problems within a couple of months with the ice maker and the temperature. The service repair has been out three times and LG said after the third time that they could replace it. However, no one is trying to help me or do that for me. So many people have had the same problem, yet they are not fixing or replacing them. How awful! They have the worst customer service I have ever experienced. I will never buy an LG again! The worst refrigerator I have ever had!

I bought an LG refrigerator a year ago. The ice maker does not work and constantly freezes up. On its own, it will just shut off not making any ice. One repairman came out and he could not fix it.

In June of 2006, we bought an LG french style refrigerator from Home Depot. Fortunately, we took out Home Depot warranty on the refrigerator. All I can say is do not purchase an LG refrigerator. In the first year, we had the FF fan light come on. It was repaired under the LG warranty. Then the rail in the freezer broke, repaired under the Home Depot warranty. Ever since, I have had problems with moisture build up which causes the fan in the freezer to hit the ice build up. Home Depot has had their warranty company out numerous times, replacing the fan, removing the ice build up which is unbelievable. He comes out, he doesn't know what to do to stop this problem, he is coming out again this week. All I can say is I am so thankful for the Home Depot warranty we have. I bet out services are in the thousands of dollars, I am surprised stores are giving warranties on LG refrigerator. They are terrible! Buyer beware!

We bought the LMX25981SB French Door refrigerator from Best Buy at the end of August '09. The unit worked fine until it broke down completely the second week of December. I called LG and reported that neither the refrigerator nor the freezer was working. They sent a service man that was not experienced and had to call LG back and forth to figure out what was wrong. They determined that the compressor had to be replaced. The local service didn't have it, so LG had to ship it a week later!

We bought an LG refrigerator on eBay, and they shipped it to us. We took all the plastic wrap off of it, and all the boxes off it. It had two dents on it, and then we had a technician come to the house, and determined we had a bent bracket on the fridge side, and that you all might cover it, then he called and said you don't. What I want to know is why you sell an expensive appliance, and then get stuck with a beeping door, because it wont shut. What are you all going to do about it? I will not do business with you again. I hope to hear from your department in the near future. The consequences include a hurt back and ego.

I purchase a LG 25960TT refrigerator. I have called LG on several times. This fridge was only two months old when the bins cracked and it has not ever kept a correct temp. They sent a letter with a check stating that the fridge was not efficient as advertised. I told them to replace the fridge because this fridge does not work correctly. I bought the fridge because of the efficiency. I have to watch the temp constantly because everything is either melting or freezing. It has gotten worse since they sent a service man to correct the error. They will not stand behind the product and servicemen do not even want to touch these appliances. Now the ice maker is broke. Pretty said for a 2 1/2 year old fridge. I have an autistic child who is on a special diet and needs her meds at a certain temp. This has cost a lot of money to replace.

This is an LG LSC 26905 SW refrigerator that was purchased from Home Depot in 2008. We have had constant problems with the ice maker. I did have a service person come out and replace the ice tray because of buildup, and shortly after, the warranty expired. The ice maker still has a problem. Recently, I noticed our ice was melting inside the freezer and there was a lot of frost in the freezer itself. After cleaning everything up, I noticed this happening again. I found the ice chute door was not closing. Since the ref is no longer under warranty, I inquired about how to fix it. I ordered a reverse solenoid and replaced it myself. Everything worked fine two weeks later. The ice maker is no longer working. I did notice it is frozen up. When I called for support, I am told to call a service technician. If I could afford to have a service technician come out I would, but I do it myself. This is the worst product we have ever had. Even the water filters are expensive. I have an LG frontloading washer and dryer and feel these products. Even though we have not had to have them serviced, I have found the front seal leaks and the dryer does not dry as well as it should. No more LG products for US. There should be a class action suit re: LG.

Since August, I have been trying to get my less than one-year-old Model LSC27931 refrigerator fixed. The ice maker freezes up after a couple of weeks and the dispenser will no longer dispense ice. LG Service has been out numerous times to try and fix it, and it still freezes up. Once it freezes up, you cannot even get the ice bucket out to thaw it out. I have asked them to replace it, and they refuse to do so. They have replaced a flapper solenoid freezer door, and it still freezes up. They now say a kit from Korea will fix it but it will be a month before it arrives in the States. I would join in a class action.

I have a LFX25960 LG refrigerator. It's now been in use 20 months, purchased as a package for new home construction on 7/07 and delivered 1/08. The home was first occupied 5/08. The ice maker has worked off and on since we moved in. I called LG and they told me to unplug the fridge, wait one minute, and plug it back in to reset the controls. I have done this now about 10 times in 20 months. Now the ice maker has totally quit working. The fridge was Energy Star rated, but now they have lost that rating. Total dissatisfaction with LG and their so-called repair of the ice maker. Someone needs to sue for a recall of all these lemons with LG and Kenmore on the label. Consequences: I have a malfunctioning LG fridge that costs $2,400 and won’t perform as advertised.

We bought the LG side-by-side. In the first year, we had repairs four times before they replaced the refrigerator. We paid extra to upgrade to their "top of the line" LG, thinking it would be improved. The replacement lasted one year before the circuit board went out. We waited four weeks for the replacement part and repair without the use of a refrigerator. LG would not give us a discount on the circuit board even with all the past problems. I would never buy or recommend an LG.

My LG Refrigerator is 2 1/2 years old. In March of 2009, I received a letter from LG stating that a part needed to be replaced, as this model refrigerator was not keeping the proper temperature. They would send someone out and there would be no charge. I told them my fridge seemed fine but they said it needed to be changed and also offered an incentive, a small check as a reimbursement for extra energy the fridge had consumed for not running at the proper temperature. I agreed and American Unlimited Electronics came out on 3/4/09. The paperwork stated mode modification and mechanism malfunction.

We bought an LG Refrigerator three and half years ago in 2006 because it was energy-efficient. We come to find out it was not as efficient as it is made out to be and the Government made LG give us a check for reimbursement for the difference in energy cost. In September 2009, LG came to our home and replaced the circuit board to make the refrigerator more efficient. On or about the 12th of December 2009, our LG fridge started making noises that has continued to this date. I have called LG numerous times and complained and each time they have told me to try several different remedies for fixing the very annoying sound.

We purchased a brand-new LG refrigerator (model # LRSC 26940SW) in July 2007 from Appliance Direct. One of the features it has is a jet freeze versus express freeze. Less than a year after we purchased it, the refrigerator kept on switching back and forth between the jet and express freeze cycles. In May of 2009, the refrigerator shut down completely, and we lost everything in it. I called and the service person told me to unplug the unit for 3 hours to reset the computer in it, and everything should be fine. I did as I was told, and yes, the compressor kicked back on when we plugged it in. Well now, we are in December and the compressor again shut down. I tried unplugging it for 5 hours to reset the computer, but this time it didn't work.

I have a refrige that I bought and have used one year. LED screen shows er ff. I called LG and was told to unplug unit for four hours. I did this and unit worked for two weeks. LG gave me a phone number to call a serviceman. I called the serviceman to come out to check unit. He called LG and was told the item to order to fix the problem. Serviceman came out the following week to replace the bad part. Two weeks later, LED reads er ff again. I called the serviceman and he came out again and called LG to get answer for the problem. I had serviceman to order parts next day and so I could get the unit working. A week has gone by and I do not have my parts to repair unit. I am paying for LG and serviceman to guess what is wrong with unit. No more LG (life’s good with another brand) in my house.

In 2007, I purchased an LG Model LFC25760SW from Home Depot. From reading other complaints located in this site, I find that I have the same problem with my unit. I paid well over $1400 for the unit. I have no covers on any of the drawers, the two middle drawers no longer slide as the border that the drawers slide on have broken, my light and temp. control unit has melted, and I now have to use a can to hold the unit up. I live in Florida, and it doesn't get that cold here. However, I too have lost food because the unit will freeze the items in the upper part of the unit. Why should we wait for a recall? How about a class action lawsuit? I can't afford to buy another unit. I will never purchase another LG item again. Pass it on.

I've used the LG three-door refrigerator for three years and have experienced two major problems. The first one is the ice maker problem. Ice in the maker is always stuck together. It does not get released in normal operation. My family has to tap the storage hard all the time. I used other brands like GE and Maytag. It never had this type of problem before.

On Aug. 30, 2008, I purchased an LG refrigerator (LMX21981ST) from Best Buy. Within 13-14 months, the refrigerator is partially broken. The electronic panel on the door is out, and the refrigerator can no longer dispense water or make ice. When I called LG, their first response was to ask if I bought an extended warranty. I told them that I didn't expect the refrigerator that I had paid over $3000 for would break after a year. I wish that companies were made to guarantee their more expensive items for more than a year. They keep making crappy stuff and stiffing the customers. I will never purchase another LG appliance in the future. When my LG washer and dryer break, as I know they will, I'll replace them with another brand.

I bought my fridge on 11/06/08 from Best Buy. It is an LG LFZ25980ST with a retail value of $3200. Only 2 months after purchase, I found that all soft items in my fridge were frozen! I didn't get the Best Buy warranty (big mistake) because LG provided one. It didn't make sense to buy another and I assumed that anything was wrong they would make right. Not! They sent someone out to fix it. I took 1/2 day off work for the repair guy, he looked at it, called in parts and then set up another appointment to replace the parts and I took another 1/2 day off work. This happened another 4 times. The 3rd time I asked them to replace it; they said, "No, we need to try and fix it again."

I purchased an LG refrigerator (Model #LBC22520SW) in June 2008. As of Dec. 8, it just completely quit working for no apparent reason. Of course, it's not under warranty anymore. Whatever happened to good quality products that were built to last? Especially considering the amount of money LG products cost (Ours was $900.). Well, we figured out that a fuse had blown on the main circuit board, and of course, you can't just replace the blown fuse because it's soldered onto the circuit board. So we ended up shelling out $156 to replace it. Since we have replaced the circuit board, it has been shorting out. And now, the lights won't work in the fridge or freezer. I can only imagine how much that will cost to fix. Is it even worth it? I don't think so, given the costly repair we just made. Never buy LG-branded products. Consider your self warned!

I purchased the LG LSC279315T about 2 years ago. From the beginning, the ice maker has frozen up, ice becomes stuck, and water drips from behind the stainless steel through a crack and has ruined my wooden floor. They replaced the entire door while it was under warranty, but now say it is out of warranty even though it is the same problem. I am going to have to disable the ice maker to stop any further damage to my wood floors.

My 2-year-old LG refrigerator died. LG's customer service will not resolve. They are a horrible company to deal with, and I want to warn consumers everywhere that they do not stand behind their products.

I have a lemon. I have had my LG refrigerator for less than 2 years. Unlike everyone else who have the lights that won't turn off, my lights won't turn on having something to do with the panel. Additionally, my ice maker didn't work after hardly any use at all. Three parts are required to fix this nearly new fridge. I had a Kenmore fridge for 10 years with no issues. They continue to give me the runaround because they don't want to take responsibility for their crappy $2500 product. It will cost me $800 in repairs and service. I will not rest until they take responsibility for it.

On Aug. 13, 2007, I purchased an LG French-door refrigerator (model LFC25760SB) at Home Depot for $1400. In the last year, the ice maker has had frequent problems like spilling over and jamming the drawer. The internal water line to the ice maker failed and caused a leak that has damaged our tile kitchen floor, cracking tiles and compromising the subfloor.

A small plastic piece that covers the handle to the freezer fell off. All I want is that small part that covers the end of the handle. LG wants to sell me the entire handle for $89 even though all I need is the cover that will break again. There is a serial # on the part and I know somewhere there is a bin full of these parts. I will pay for these parts but LG will not sell them to me.

I have owned an LG Refrigerator for 10 months and the ice maker/dispenser constantly jams. After 8 service calls and over 50 phone calls, their tech stated it is a defect and we are working on a fix. LG will not honor its warranty. They never return calls and keep making up excuses. They all need to be recalled! I will never buy another LG product in my life! Life is not good! It is a nightmare.

I have made a complaint regarding my LG double-door ref wherein a crack was found. The service person came, and after that, one month passed. No information or replacement from LG service center. I have spent Rs.15,000, and now, I am feeling lost. My money was wasted.

I purchased a LG Refrigerator Model# LFX25960ST back in January 2008. Well right before Thanksgiving on 2009, my ice maker just completely stopped working and I was told it is out of warranty. American Home Shield does not cover ice makers (what a joke this is, I am paying for a premium policy and this is not covered). I’m trying to call LG once again because Canada gets a 2 year warranty and US gets only a 1 year warranty. I do not feel it is my responsibility to pay for a new ice maker when it is less than 2 years old. I come to find out this model has been discontinued and there are a lot of complaints about the ice maker not working anymore. I feel it is a lemon and LG is not owning up to it.

I woke up this morning to find that the light in our refrigerator had melted the plastic casing and that all of our food was hot (the butter had actually melted in the butter dish)! Our fridge still smells really bad and the light cover has fallen right off. The plastic panel behind the lights has also melted and is bubbled. The light bulb sockets are black. I called LG Customer Service today and they gave me a case number and the name of a local appliance repair company to come and fix it. I am still waiting to see what will happen.

Don't Buy It! An LG Refrigerator! It's getting to the point that I'm telling everyone not to buy an LG! We have the LRFD22850TT. From day one, it was a nightmare. The refrigerator door seals have been replaced several times and needs to be replaced again. The ice maker, ugh! Ice constantly falls out of the ice bin, causing the freezer door not to close properly, which the sensor doesn't pick up. So you end up with ice build up. I have to defrost the freezer every other week now. The cover to the light in the refrigerator melted. My husband opened the door and noticed that the fridge was warm inside and the cover was melted. How can LG produce such crap! My mom was kind enough to purchase this thought-to-be wonderful product, which turned out to be nothing but a lemon.

I purchased an LG Bottom Freezer/Refrigerator a little more than 3 years ago. I have had 3 service calls on my appliance that were just outside the warranty. I needed to have the main board and defrost controls replaced. After a screaming call to LG, they agreed to pay for the parts, but not the labor. A small victory; however, now the interior lights in my refrigerator stay on and have melted the cover. My husband and I loosened the bulbs and solved that part of the problem, but this occurred for no apparent reason.

We purchased a LG French Door Freezer on the bottom refrigerator two years ago. We had trouble from the start and were told that all of our problems were our fault, such as the vegetables freezing, etc. They did service it and replaced some parts but it still has the same problems. HHGregg also provided no support after the purchase. We should have returned it.

I purchased an LG French Door Refrigerator in May 2008. Within the first two months, the vegetable bins cracked. They were replaced by LG. Recently, the freezer motor has started making a strange noise. But nothing compares to this: the seal on the water line on the refrigerator for the water and ice failed. My whole kitchen is now gutted because of the water damage. The cabinets, floor - down to the sub-floor - all the dry wall in the kitchen and my bedroom closets, all the cabinets were damaged. Everything under my house - crawl space - was soaked. My homeowner's insurance will cover the approx $45,000 in damage but I have a $2,000 deductible and I do not want to have that refrigerator back in my house, so it will be at least another $2,300 for another fridge, not an LG. Let's see what LG does for me. My insurance company will be going after them to get back my deductible and the money for the damages but not for a new refrigerator.

I purchased a 2-door (French) bottom freezer refrigerator from Home Depot approximately two years ago and have had several service calls to repair freezer compartment due to ice build-up. After I told the service department that I would take them to court to recover damages for fixing the refrigerator, they replaced all the electrical door with the agreement that I never call them again. I agreed. The refrigerator must be replaced with no help from LG. If you are planning to purchase an LG refrigerator (or any other LG product), I suggest you buy a hair dryer at the same time. Even that is temporary fix! LG will not own up to their responsibilities as a manufacturer, and until a class action suit is rendered, "you have been warned!"

I have purchased an LG French door fridge with the pull-out drawer freezer door in Aug. 2008. Since then, I already had the unit serviced 3 times under warranty. The fan in the back was knocking against the fridge housing and making noise. Now, the warranty has expired and it is doing it again. The unit is barely over one year old. Also right on top, inside the fridge, water condenses sometimes and causes it to drip. Never will I ever purchase another LG product.

We bought an LG French door refrigerator 3 years ago. Last summer, the evaporator motor started making noise & eventually, the unit failed. We called LG & we were told that it had frozen up, "leave it unplugged overnight & that would fix the problem." That worked for a week or so & the same problem returned. Also, a chip in the control board went bad, the interior light stayed on, overheated & melted plastic covers inside the fridge. After several weeks & many phone calls, a repairman was sent. He replaced the defective parts & said that this was a known problem, that he made the same replacements on many, many LGs of the same model. The fridge worked for less than 2 weeks & now has the same problems. After numerous calls, LG is unwilling to stand behind the unit. This fridge has a 7-year warranty on the compressor, condenser, and evaporator.

I purchased the LG French door counter depth stainless steel, water and ice thru-door in Oct. 2006. I have had the crisper door break, ice build-up on condenser which had to be manually removed with hair dryer and now the ice maker is not working. This is by far the worst expensive appliance I have purchased. We had one repairman tell us the kit to fix the ice on the condenser problem would be over five hundred dollars. So my husband used the hair dryer. There are a lot of other people with the same problems with their LG refrigerator. Someone needs to step up and take responsibility for this lousy high-end fridge. I will never purchase another LG anything and I am none too happy with my washer from LG which is a front loader. I have to clean it more often than I would expect.

3-door (French door) refrigerator purchased in 2006. Numerous service calls were placed - from broken ice maker to leaking ice maker that flooded our 2nd story kitchen floor and leaked into the laundry room on the first floor to broken crisper drawers and the entire light unit in the refrigerator hanging down because it melted. We kept smelling something burning and could not isolate it. I burned my self twice on the housing of the light unit but didn't figure out that it should not have been hot. I called Sears service center and was told that the light fixture now has a thermostat to prevent overheating and they're replacing the unit. This is a serious fire hazard. I don't know if Sears is doing this or if LG has put this fix in place. Regardless, I contacted LG to advise them of this problem and they took down the information. I insisted they do either a consumer alert or recall before a consumer suffers catastrophic consequences. These refrigerators are high-end units, and LG should stand behind their product. Inform consumers.

We purchased an LG refrigerator with the bottom freezer drawer and ice and water on the door. We paid almost $1000 extra to have the ice and water on the door. The refrigerator has had problems since we purchased it. The water pressure was terrible and it took forever to fill up a glass of water. We called LG several times to get help and finally ended up calling a plumber and replacing the water line ourselves. The ice maker jams continuously so that every few days, you have to open the ice container and chop up the ice and clean out the shoot. Both hydrator drawers have broken (the plastic pieces where they insert into the tracks break off with almost no pressure).

I bought my LG LSC27950ST almost 2 years ago, and the rubber gasket on the freezer door pops open when I close the refrigerator door gently. I called the company, and they simply referred me to a company that wants to charge me 150 bucks to just come out, not including parts. They say it is not covered by warranty. I will never ever buy LG again. My old refrigerator still works better than this one, and the gasket on that one still works 18 years later!

Within two years after purchase of the French door style refrigerator, the plastic door parts popped off (it was never handled roughly); we fixed it as it isn't covered by the warranty (according to customer service rep, who repeatedly referred us to several dead telephone numbers for repair). Now, one year later, the ice maker will just quit working. I have to defrost the entire fridge, wipe it all down, then restart. I have done this five times in the past three months. LG has terrible customer service and we now call them "Lousy Goods". I will never buy another LG product, or any product manufactured by LG. LG is lousy!

We bought an LG LFC25760S refrigerator last year. I loved it, but not long after I bought it, one of the wheels just popped off. I was in the simple act of shutting the crisper drawer. I was not rough at any point. About two weeks later, another one on the other side just popped off. It was an easy straight-in push. So after that, we very carefully and slowly shut the drawers so we wouldn't break the remaining wheels off. It didn't work, and they still popped off. The drawers need recalled. Also the light gets very hot. I haven't had any meltdowns, but it makes me nervous that others have had them. Don't get me wrong. I love this fridge. It's just the drawers have design flaws and the meltdowns could be deadly.

I purchased an LG (French door) model LRFD22850SS refrigerator at the end of October 2005. After opening the door the other day, the cover for the interior lights fell down. After inspection, I noticed that the housing showed signs of melting and the lamp sockets were black in color. I called LG and they told me that it's out of warranty and I would have to pay to have it replaced.They told me to remove the bulbs. After removing the factory installed bulbs, I noticed they were both 120 watts. The manual says 40 watts and the fixture is rated for 60 watts. I re-called LG after my findings and they gave me a case number provided I could find my original sales receipt. I always keep my receipts on major items and faxed it to them this morning. I don't know why they need it. I have had service on this for the ice build up in the freezer and the circuit card for the ice and water features. I am now waiting for their response if they are going to replace these at no charge or not. One thing for sure is, I have purchased my last LG product. By the way the refrigerator this one replaced is a 31-year-old Whirlpool which is still in use in my basement.

Ice maker doesn't work. It used to just overflow with ice, but now, the water to the ice maker just overflows and freezes in the ice bin. If I don't empty the ice bin quickly enough, then it overflows and leaves a sheet of ice at the bottom of the freezer. LG's "customer service" states they have no knowledge of this defect (I suggested they Google it to see how many pages they'd find) and that it was a problem with my water pressure. Hardly, I have well water with the pressure turned down low. Many people have complained about this problem. I believe a class action lawsuit is in order, because LG won't accept responsibility for their poor design.

I have taken the AMC of the LG refrigerator on 24/10/07 to 23/10/2009 for Rs.1113/-Sl No.4061 from Trivandrum. Now, I am at Kollam town next to Trivandrum City and on 15/10/09, complaint was made with the customer care number ** in connection with my freezer door. But after one week when I contacted the customer care people, they replied that my complaint was closed since the service personnel has informed them that nobody was there at my home.

I purchased an LG French door refrigerator, model LCF25760, in 2006. This morning, I opened the door to find that the lights were lit and the housing for them was melted, hanging down and very hot. I have been looking on the internet for recalls for this problem and have found none. I have found that numerous other persons have had the exact same problem. All of the blogs indicate that they have contacted LGE about this problem and have been told that the repair was the consumer's problem since the unit was out of warranty. I will probably get the same story when I call.

I talked to an LG customer service rep about the entire light/control panel falling off the roof of my fridge (Model LRFC22750TT, French doors with Freezer on bottom). I was told LG would do nothing to correct this problem. I spent over $1,600.00 and I don't think motherboards should be failing at 4 years old causing the lights to stay on and melt the housing. That is faulty product and LG know about. So I will be sure to include as many links as I can like this site when I post a YouTube video showing the faulty parts. Warranty or not, this is unacceptable. If you made quality parts, people wouldn't be forced to buy extended warranties. My fridge may end up in my front lawn with a sign stating “LG sells poor quality appliances and does not back them.” I am not done with this.

I purchased an LG refrigerator (model no. 26925sw) on 6-28-07 and paid $1423.90. I experienced ice maker problems on 3 occasions which were finally fixed by a modification of the filling of the ice cube unit. The "fix" did not work thereafter, because the water continued to slightly overfill the ice cube maker. But we lived with it rather than go through the ice buildup parts and labor cost. At age 73, this was to be our last refrigerator. And today, the unit which spits out the ice (cube or crushed) stopped working (It appears that the plastic fan which channels the ice is broken and the axle is off center.). We have 2 LG TVs. I asked LG to give us some help and fix a product which should have lasted longer than it did. Answer is "Sorry... 1-year warranty, and unless you paid extra to extend the warranty." (Why when you pay $1400+?). My problem. Do not buy LG refrigerator with ice maker and expect it to last beyond one (1) year. I am not through with this issue. I will fix the ice maker at my cost and ask LG to explain in a court of law why the product failed.

We purchased an LG French Door Refrigerator in January of 2008 from Future Shop. In less than 6 months, the rubber door gaskets were all ripped. It took about 5 calls before we could find someone to service the product and we only live 15 minutes outside the Toronto boundaries. Since then, the interior light malfunctioned melting the computer housing assembly inside the fridge. The plastic for the drawers are so brittle that they have cracked or broken. The rubber gaskets have all broken again. The ice maker sensor does not work as the fridge never stops making ice. Customer service was very rude and would not allow me to speak to a senior representative. Consequences: basically out of pocket $2,000.

I was just looking for a service group to come "fix" the ice maker on our LG Refrigerator (double doors with freezer on the bottom). I thought it was just "me" with a problem. Now I'm thinking class action lawsuit! This fridge can barely be 3 years old. The freezer works, but the ice maker doesn't. And the error code on the door panel indicates I should unplug the fridge, take everything out of the refrigerator and the freezer, wait 3-4 hours or longer, and then "try it." Well, it does work for an hour or so. So far, I've gone through this process 4 times, and still no ice. Do I even bother with a 5th attempt? After reading all of these complaints and paying $2200 or so, I'm thinking what's the use? Maybe I should be looking for another refrigerator instead! There should be a recall on this thing. I'm really disgusted. (My parent's fridge work for 25 years. It was a Coldspot, and it never gave out - probably still working somewhere!) What is going on here with engineering and product quality?

We have purchased one refrigerator (190-litre) and experienced immense problems with regards to the product. The complaints were lodged repeatedly and escalated to higher authorities as the piece was defective. It took LG electronics over 25 days for LG to gain some understanding of the problem. On 19th October 2009, we purchased a LG washing machine from Noida. And again, the piece was delivered with a defective timer. A complaint was lodged. This complaint was attended by a service engineer from LG who advised us to use the machine in the current state. LG India has the worst consumer service, and they disown the product and the buyer repeatedly after selling. There is no after-sales service and no concept of quality, either in the product or in the service.

I purchased an LG French door refrigerator/freezer. Casters on rolling bins cracked immediately. Ice build up in the no frost freezer and everything thaws! I got the ER FF code and contacted the online service number. I was given instructions to unplug and let it sit for an hour. A couple months later, it was the same thing all over again. I will never buy any LG product again!

I bought this fridge about 4 years ago & now I get an ER FF which is a code for a bad freezer fan. My old fridge that I replaced never had an issue. I'm not very happy for the price I paid.

We purchased an LG refrigerator in the Fall of 2006 at Best Buy. We had never heard of LG before, but the salesman told us how great they were and since we had had our previous refrigerator/freezer for about 20 years without any problem, we were foolish to assume that our experience in the past would be replicated in the future. It is three years later and our ice maker is being repaired because of a poorly designed solenoid. It looks like the service panel may have problems as well. So much for Best Buy and LG. We have been without the ice maker for over a month, while different solenoids, etc. have been ordered. None of the parts seem to fix the problem.

We purchased an LG refrigerator bottom freezer model in 2005. In 2008, the interior plastic started cracking and breaking in the fridge to the point where the interior shelves became unusable. The local dealer was pretty good to offer help (Future Shop), but LG, when contacted, refused to acknowledge that interior shelves falling apart after 3-4 years is unacceptable. We have owned many refrigerators due to apartment units we own and have never had a problem like this with any of the other brands. LG flatly refuses to stand behind their product. We were not asking for full coverage, just a break on the part prices.

I paid over $2,000 for this refrigerator at Home Depot in January 2008. It had a complete failure in August 2009. Repairman came out and said the "control panel" was shot, and it would cost $550 to fix. LG was of no assistance when I called, and told me it was out of warranty. My wife and I are updating our appliances this year and were going to buy all LG but not after this. They are expensive to buy, expensive to fix, and do not last. Stay away from LG.

LG Refrigerator Model# LRFD21855ST is a bad product. Do not buy LG refrigerators. We have had ours 4 years, and the ice maker has never worked properly. More problematic is the build-up of ice and frost in the freezer for the past year. My wife defrosts the freezer every month or so and a 1/2" of ice builds up in the bottom in a week. The temperature is set at -1, but my infrared digital thermometer reads 25 degrees in the freezer. The refrigerator is set to 38 degrees but is actually 46 degrees. It appears the internal fans are not working at all. I have read that repairs are up to $950 and may not cure the problem for long. I have totally disconnected the unit and will give it one last try tomorrow when I power it back on. If it does not work, in the trash it will go after only 4years ... ouch!

I purchased this ref on 7-15-07. Ice kept building up in ice bin and water overflowed into freezer compartment on several occasions. As items in freezer were not completely frozen at times, I increased the cold temp until it was as high as it could go. Today, 10-6-09, I decided that maybe it needed cleaning (vacuuming) in the coil area. When I pulled it away from the wall, I noticed that the evaporative/cooling fan was not moving and the compressor was extremely hot. I prodded the fan blade and it is now running but the compressor will not shut off even though I set the control for the lowest temp in refer and freezer. Service rep said that these things happen and the only thing I could do is call a service rep to come and look at it to see what has to be done to repair it. If the cost is exorbitant, I will buy another one but not LG. Two years should not be a breakdown timeframe for any major appliance.

I bought an LG French door refrigerator (model LF25960ST) and a dishwasher. The dishwasher has had two major repairs in two and one half years, including replacing the motor. The refrigerator icemaker hasn’t worked properly since day one. The interior shelving and drawers have hairline cracks through the entire refrigerator and the bottom right hand drawer broke completely off of the track. These were high-end product and I thought I was buying quality because they were beautiful and pricey. This is a substandard product and should be recalled. I will never buy LG again. The company is very uncooperative and once the purchase is made, the repair costs pile up.

The ice maker on my LG Side-By-Side stopped working. The refrigerator is only 2 years old.

Once again, LG has done nothing to fix the problems with my refrigerator. The ice maker does not work properly. It quit making ice, but there was one leftover cube stuck at the top of the bar that drops the ice into the bin. One of the numerous customer service reps told me to turn off the ice maker, turn the freezer temp to minus 4 degrees and place a warm cloth on the ice cube to melt it. Leave the ice maker off for 1 1/2 hours. Well I did exactly as told and when I opened the ice maker door, the cloth had also frozen solid and I could not get it out. Next they told me to unplug the unit. I finally got the frozen cloth to melt enough to remove it. LG promised to send a repair person out. The repair person has contacted me twice, but said he is still talking to LG. I am terrified that this unit will cause a fire!

We purchased 4 major appliances last year brand new from Best Buy in Newport News, VA. We purchased an LG Side by Side stainless steel refrigerator, dishwasher, microwave and range - all stainless steel, all the newest models at a cost of $6,000.00. We did not purchase warranties and while under the one year warranty, have had our dishwasher unit replaced, refrigerator doors replaced and mother board on range replaced. Now our microwave is not working at all and no longer under warranty.

I bought a $1600 LG French door refrigerator. The fan burns out in the freezer yearly, and now, the housing around the lights and controls has melted, causing an obvious fire hazard. I got no response from the company.

We have an LG three-door fridge, and the lights/temperature module inside the fridge has overheated and melted almost causing a fire. I have read that other people are complaining about the same problem. Why isn't there a recall. My fridge is only 2 years old. Consequences include a melted plastic light cover, burnt/melted light bulb sockets, and exposed electrical.

After 1 month, the freezer door has rust marks showing through. I cannot remove with polish. There is no satisfaction from LG service.

I purchased an LG refrigerator in January of 2007. I did not buy an extended warranty. When the fridge was 8 months old, the freezer stopped working. I had it repaired under warranty. In 2007, I had to call for repair when the freezer failed again. Two months ago, a plastic clip on the fridge door fell off and now both doors have to be closed extremely carefully each time fridge is opened. The latest thing is the fridge shuts off. First, I thought it might be an electrical breaker (we have an old home) but now realize it is the circuit board in the fridge.

We purchased this LG refrigerator for our elderly mother (age 76) because of the lower freezer compartment. At the time, we did not know that it was a fire hazard. She lives alone and this past Sunday when we were with her, I opened up the refrigerator compartment and noticed that the food and compartment was warm. On further inspection when the lights were bright and very hot, we noticed that the upper control panel had melted away from its screws and was hanging free with the lights still on even if you push the buttons to simulate that the doors are shut giving access to exposed wires. We brought this product on the basis of the Kenmore-LG reputation. I guess we should have done more research. We are out of $1,800 for a piece of junk. Is this what we get for being loyal to the Kenmore products and believing in your company?

I have an LG French Door refrigerator (Model # LFX25960ST) that nearly caught fire. The interior lights which has 2 60-watt bulbs wouldn't shut off when the door closed, heating up plastic and nearly melting. I had to unplug it for a period of time to unscrew the bulbs and prevent further hazard. Looking online, this appears to be a concern with others and I think that there should be a recall as this is a potential fire hazard.

LG frontload washing machine causes clothes and towels to have a disgusting musty odor, even when I do the many steps required to stop this. We were never told about "maintenance" when we bought the washing machine nor that at almost 80 years of age, we would have to get down on our knees twice a month as only one task with a tube at the very bottom of the machine.

We own an LG model #LFX25960XT refrigerator with bottom freezer. We had issues of parts breaking and hairline cracks on drawers/shelves within 3 months of purchase. After 3 wheels had fallen of and shelves breaking, we went to Home Depot where we purchased the product since LG wouldn't honor those breakages because the warranty covered only mechanical parts. Home Depot folks were great in cataloging parts and ordering new parts for us, which we replaced at home.

I purchased an LG refrigerator LRFD 25850TT, serial #509krmk00091 at Home Depot on 10/05. I called while under warranty to relay that it was frosting and freezing up in the freezer all over including the ice, food, and outside of the plastic on the drawers. This was while in warranty and said I didn't need a repairman. They replied on the phone that I must have left the freezer ajar and to unplug and totally defrost it. And of course, after warranty, this same thing has occurred so many times plus the ice maker causing problem, etc. At this point, the freezer internal plastic parts have all cracked and the top shelf dropped down. The slides and the outside at the bottom are cracked.

We bought an LG refrigerator (Model: LRSC 26915SW) just four and a half years ago and have always had a problem with the ice overflowing. To top it off, once the ice machine is full, water starts dumping into and then freezing in the freezer compartment. I learned to let the ice run out and then turn it on for just one day. On 9/13/09, I poured my wife a glass of water and then went to pour mine, but it wouldn't. After reading all the complaints about LG, I feel lucky to have only a few issues in a short time. I will never buy an LG product again as they have serious issues.

I have an LG refrigerator, model lsc27910. The icemaker does not work right. It is very loud when running to dispense ice, and then no ice comes out when there is plenty of ice in the bucket. The button to push for ice sticks, and ice goes all over the floor. It drops ice in the bucket so loudly that it wakes me up at night. I have never had such a bad icemaker, and I have had many refrigerators. I will never buy LG again.

We purchased an LG refrigerator in 2004 and have had problems with the ice-maker since purchase. LG inspected it and dismissed any problems. One year later, LG extended my warranty to have the ice-maker replaced. It still has never worked and I have written the president, K. I. Kwon, twice. The executive service team, **, asked me to fax the proof of purchase, which I did. He then called a few days later stating that they would not cover any service. I have a "lemon" of a refrigerator and I believe many others do as well. LG knows they have this problem, I am sure, but they cannot repair it to the customer's satisfaction. The ice-maker freezes and keeps making ice; therefore, I cannot turn it off. It is frozen and the ice continues to explode all over my freezer food. Also, when I open the freezer, all the ice comes out on the floor.

I have an LG French door refrigerator that is only 1 1/2 years old (LFC25760SB). The control board that controls the interior lights failed and caused two lights (60 watts) not to turn off. The interior control unit, mounted on the top inside of the fridge began to smoke and melt. It was hanging down by wires and too hot to touch. I see by the others' comments that this is a design flaw in many models that if not corrected, will cause a fire and potentially loss of life. I plan to contact the BBB, Underwriters Laboratory and my attorney general to raise this issue. LG needs to be made responsible for repairs or replacement of these refrigerators. This is a fire hazard that needs to be corrected.

We purchased an LG LFX23961ST French door refrigerator back in June of 2008. It is only 14 months old. Thank goodness we bought the extended warranty. About a week ago, the Friday before Labor Day, the control panel on the front of this LG read FF ER. I notified the Geek Squad. Their policy is to book you an appointment 5 days prior to the visit. So the tech came in. He told me that the freezer fan was not working because the sensor that keeps the ice off the fan was defective. He said that this particular model made in 2005 through 2008 has this defect. He advised me to defrost this appliance for 24 hours.

My LG French door refrigerator model LRFD22850SW is a tad over 3 years old. The control panel is lasting only 1-1/2 years, replaced 2 times. I contacted the company and they said, "too bad, out of warranty." This is a fire hazard! The inside light stays on, overheats, melts the cover, and puts a freezer burn on food in the freezer. The whole back part of the freezer is covered with ice. We were lucky to catch the problem before it melted the interior. It seems to be a major problem with this refrigerator and I can't understand why this isn't recalled as a fire hazard! It's unbelievable that the LG company is not backing their product! I will never buy any LG product again and will promote to everybody not to purchase LG as well.

The LG refrigerator (model number LFX21960ST, serial number 612KRHX00281) was purchased on 03/20/2007. The energy tag was incorrect on the front of the appliance. It actually uses $17.00 more per month or $204.00 per year. Now, if you figure that the normal appliance last about 14 years, that would come to $2856.00. We would like to have this made in just one payment to us for $2856.00.

I own a two-year old LG refrigerator (LFX21960ST) and awoke the other day to find smoke and melting plastic coming from the lights within this refrigerator. I have found many other complaints like this on the internet and a faulty control board and factory installed high output lights seem to be the culprit. I am going to contact LG in attempt to make them replace this defective part but do not have high hopes based on the runaround given to many others with the same problem. This is an obvious safety defect that LG should take responsibility for and remove or replace these defective parts! LG should be placed on notice about this publicized defect and should do everything possible to prevent further damages and possible loss of life.