LG Dishwasher Reviews

We purchased an LG dishwasher model #LDFC2423V and have had to return it twice due to a design flaw in the upper level sliding mechanism. I continually have to manually manipulate the roller assembly in order to close the door.

PLEASE DO NOT BUY AN LG DISHWASHER! My $800 LDFN343LS dishwasher is 2 years old, have problems with VERY LOUD clicking/squealing noise. Contacting someone to TALK at LG and to be able to hear the noise is UNSUCCESSFUL! I have sent a video of the noise to the incompetent chatbot online people who either are corrupt or have been told to ignore me! We have researched this enough to believe it is the circulation pump. Guess I will go and buy another dishwasher… I DO NOT believe LG will get my business ANY LONGER!

We purchased brand new appliances this past year. After careful research and comparison shopping we landed on LG Stainless Steel appliances. We purchased a refrigerator, gas stove, microwave, and dishwasher. LG appliances look nice in our home and came with a 1 yr extended warranty if we downloaded the app! The app is great and keeps us up to date on the condition and when items are complete. So far we are very pleased with our purchase. The quad dishwasher with the 3rd rack cleans our dishes meticulously! The double oven gas stove is amazing. We’ve owned these appliances for about 4 months and will review again in a year. We purchased them at Home Depot and received $1000 off since we purchased all four appliances at the same time! Very happy to this point.

I paid $600 for a LG dishwasher in Aug 2022. I thought LG was known for high quality. It had 10 year warranty on the motor. The motor shockingly died in 2.5 years. Do you think the warranty would kick in? Yes, of course. However, they charge you $400 for a technician to install the part. You’re better off purchasing a new dishwasher and giving another brand a try. The motor warranty is a joke after the first year labor warranty expires. You’re not going to find authorized dealers in the area that accept warranty business so you have to go through LG unless you can DIY.

I bought my dishwasher about 18 months ago. The inlet hose started leaking. I ordered hose from LG. It's on national back order. It could take up to a year to get it. LG still makes the same dishwasher. Never again I'm buying a LG product

Terrible customer service, products are cheap and they will find every excuse to not fix the problem under their warranty. Our dishwasher stopped draining and the tech that came out claimed I had a mouse infestation and a wire was chewed by a mouse. They refused to send me the picture the tech took due to “privacy issues” and won’t send another technician until out until I have a certificate from an exterminator lol guaranteed I do not have mice in my house. What a joke.

This is the worst and horrible dishwasher I’ve ever owned. From day one it has not performed. It doesn’t dry the dishes! Called cs and they had me jumping through hoops, you need to do this and this, which I did. I should not have to open the door for the dishes to dry. I have owned other brands that work a hell of a lot better than this piece of garbage!! It also has a chemical smell at times when the door opens. Customer service sucks. If I had a service rep show and nothing was wrong I would be charged 150.00 for a service call, even though I have a 2 year warranty!! When installed by our plumber there was 2 small dents on the front panel, CS did not want to hear about that. So how do you get a response from LG?

We purchased an LG dishwasher from Home Depot in Brockville in June 2020. It started making noise, called an appliance guy to look at it ($120). He said it’s the motor but LG wants an LG appliance guy to look at it at another cost of $349 plus tax. This product is garbage and don’t recommend it. Purchased 3 new appliances from Home Depot in Brockville in June 2020, LG dishwasher, Samsung range, Samsung fridge. All three needed repairs. We had the fridge and range repaired by the same appliance guy but LG won’t give him the dishwasher motor which falls under the 10-year warranty plan. Don’t recommend them. Is Home Depot selling low-end appliances?

We have an LG dishwasher that does not drain. It will work for a week or so and then stop for a few weeks. We have had a repair person out 5 times and it is still not fixed. LG has given us the run around with promising to look into our case then when I check on it they tell me the case is closed. I did some research and LG has a few court cases against them for knowing this dishwasher leaks moisture into the control panel and still selling it without notifying the customers. We also have trouble finding a repair person in our area that will work on LGs. Most will not.

We have the LG Studio dishwasher. This is the absolute worst dishwasher we have ever had. It does not clean the dishes at all. We practically put them in washed and they still come out dirty. The control panel/motherboard had melted and almost started a fire so that was replaced. It still does not clean the dishes. I will never buy LG product again after this experience.

LG dishwasher, bought it 3 years ago and has not been cleaning good and eventually broke down!!! Contacted LG and of course is out of warranty and they want $343 to send a tech to fix it and only offering 90 days warranty for repairs!!! What kind of crazy person spend $343 repair cost for $500 unit that only worked for 3 years? Had a Samsung dishwasher and lasted me over 10 years with absolutely no issue... Stay away from LG dishwasher...

Purchased my dishwasher 02/23. Love the appearance, my silverware sparkles as never before, dishes are properly cleaned - however - after every 4-6 washes I have a putrid smell. I was informed via service call to use vinegar in a dish - tried that - it helped but did not solve the problem. Everything possible has been checked, my dishes are relatively clean when put into d/w (only crumbs are rinsed off). I am very frustrated because my previous d/w gave me no problems and I had it for 20 years.

I bought my LG dishwasher two years ago. The dishwasher is a swamp when it is finished washing the dishes. I called customer service after the first use. I was told that dishes were not dry because I had not used the extra dry cycle. Used it and that did not work. Then next customer service person said because I was not using Jet Dry, my dishes would not dry. That did not work either. I called for service before warranty expired. No one ever replied and could not reach a live person to set up appointment. Two years and still I have to dry my dishes. I absolutely hate this dishwasher. It does use very little water which is probably why often the dishes are not even that clean after a three hour cycle. I also do not like the silverware rack design.

My LG dishwasher is not even 2 years old and just paid a $700 repair bill, the computer portion malfunctioned and had to be replaced. I got it fixed and lg refused to help me unless I used their repair people but was using an lg authorized dealer. Don't buy lg, big mistake and will never buy from them again.

Just got a new LG dishwasher installed, it doesn't dry dishes AT ALL even on high dry setting, entire chamber and all dishes wet. The appliance store said it was LG's problem, LG told me it was the stores after putting me on the phone with an AI assistant, etc. Upshot: I lost $1000 on a piece of garbage. Never buy this brand of anything!!

I bought an LG dishwasher Quadwash with Inverter Direct Drive about 2.5 years ago. The day after the warranty expired, it started ending wash cycles before they were completed. I called LG for help, but the minute they found out the warranty was expired, they refused to even talk to me. The problem persisted till a few months ago when I had a repairman come and look at it. He cut the power at the breakerbox, re-seated the unit, but he really couldn't say what the problem was.

LOOKS LIKE I BOUGHT A REAL LEMON!! I bought an lg LDFN 4542B and it was finally installed the 29th of February. Less than 45 days later, It has been used maybe 5 times as I broke my jaw 6 days later and have had only cups and glasses to wash. I am single so it will never get heavy use anyway. I to went use it two days ago and it would not turn on, dark control panel that does not respond. A service person called yesterday and said they could not come out today, as scheduled, as they had to wait for a part and would call me when it comes in. Last dishwasher a GE lasted for thirteen years and cleaned better.

Model LDT5678SS top control panel. Dishwasher began leaking after 10 uses. No one can figure out why. Leaks from lower right door. Replaced tub gasket. Still leaked. I have placed tape over door lower seal which seems to help a little. Will be replacing right hinges. Been a nightmares owning this appliance.

Our quad dishwasher control panel cracked due to faulty parts. The unit is useless after only a few years use. Customer Service is a joke. Chastidy from the pres department offered us 15% new unit. So, they want us to purchase further useless LG appliances?! I will never purchase a LG appliance again. This is from a long time LG loyal customer. It’s sad that you have to wait for a class action lawsuit to finish in order to get decent customer service from LG.

My LG dishwasher, model #LDT7808SS, is two years old and stopped working after no problems for the first two years. I did not have warranty on this machine. A repair man came and said I needed a new starter, he installed a new one and it did not work. Weeks went by and he said he would diagnose the problem, this never happened. Finally, he called and said I needed a new control board. They wanted $285 for this board, I had already spent $200 on a new starter. I called the company and explained my problem. After much back and forth conversation, all they could do was offer me a 15% discount on parts. For this amount of money I have decided to buy a new machine. My new machine and any new appliances will not be LG.

I moved into home with new LG smart dishwasher. 9 months in and the smell is horrible. Have cleaned filters, had plumber out. The dishwasher stinks. Tried everything. Smells climbs to my second floor. I think these low water appliances are not using enough water so bacteria from food waste must build up in hoses. And all my silverware is rusted. Beige 20 year old in my old house was much better. I now use 3x as much water washing dishes by hand. Putting this to the curb! Beware before you buy water saving dishwasher.

LG has another class action suit against it. This time it’s their dishwashers. I sit here without a refrigerator waiting for the repairman to come and fix a faulty compressor. The only reason LG is honoring their product is due to a class actions suit. I now sit with a broken 3 year old dishwasher. I will never purchase an LG product again.

LG QuadWash ThinQ dishwasher looks nice but a complete POS. Purchased from Grand Appliance (great people). LG not so much. 3rd CSR told me the error code was my fault and I didn't know how to operate the machine. Purchased March of 2023, so far have had 2 service visits up to 8/7/23. DO NOT PURCHASE THIS DISHWASHER. LG customer support is horrible.

Dishwasher leaking and not working. I did a chat through their website. The rep proceeded to tell me how to fix as if I didn't troubleshoot before I contacted them. LG refuses to send a tech to fix the problem. LG products are not reliable nor will they fix the problem. Horrible customer service.

LG dishwasher infuses dishes with strong, long-lasting, swamp odor from first use. No satisfaction from LG customer service despite repeated calls. We purchased an LG Quadwash 42-Decible dishwasher (model LDT7808SS) for $1034.00 plus $600 more for installation, tax and extended 3-year warranty from Lowe’s on 2-07-2021. It was installed professionally on 2-16-21.

I bought an LG dishwasher a few years ago. Out of the box it leaked. ok, had that fixed by warranty. THEN the spray arm kept falling off. Had repairman out for that 3 times. That can't be fixed. Engineering problem. He just showed me how to keep putting it back on which I have done AT LEAST ONCE A WEEK FOR OVER 2 YRS NOW. But now the spray arm fell off during the cycle and broke all my dishes and there are pieces of my dishes all over the bottom. I bought the dishwasher because I can't stand up long enough to wash dishes. No way can I get down on the floor and pick all the glass out. So now I have no dishwasher, very few dishes left and am mad I have to die with the dishwasher stinking because I can't clean the glass out to run it and all the broken dishes even if I did get down and put the arm back on...AGAIN.

Just like several reviewers before me, I have had a bad experience with LG. Their customer service is simply very bad. Just like Michael of Palos Verdes who wrote a review on this site, I have been having an bE error code from day one, each time I use the Express cycle. I called LG and they told me I wasn't using the right soap, that probably my dishwasher was not leveled, and that I should call back my installer. I changed the soap (three times, three different brands), I called back my installer and he said there is nothing wrong with his installation.

I will not be purchasing any LG products moving forward. I purchased a LG Dishwasher, I didn’t buy the cheapest nor the most expensive. It was on sale 699.99 regular price 800.00. I have been extremely unhappy. Have called LG and did everything the representative said to do. Here are some of the issues and what LG wanted done. I had to purchase dishwasher cleaner 8.99 without tax to wash a "Brand New" machine, we addressed all the leveling issues, told you have to cleaning the trap weekly. We purchased and installed a second water filter just for the dishwasher. Still dishwasher stinks, doesn't clean, does not dry and is rusting anything metal, I had to replace all knives and now we don’t put them in the dishwasher at all. Sadly silverware is heading that way too and my silverware wasn’t cheap.

About 2 months ago, our 3 year old LG dishwasher began to stop some 2/3 thru the normal cycle with error code bE. Following all of the solutions advocated in the user's manual as well as online failed to resolve the issue. After a few weeks of this, the dishwasher seemed to self-cure and ran normally for a few weeks - followed by a return of the problem. We called a local appliance repair firm that told us they do not work on LG dishwashers. We then called a 2nd local appliance repair shop, also highly rated, told us he works on LG dishwashers but not if they have code bE as that means a sensor is malfunctioning, a design problem common to LG dishwashers.

I bought a LG dishwasher 04/2019. Warranty was at the date of purchase 10 years on the Motor, 5 years on the control panel. However that does not cover the cost-of-service provider after 1-year free service and parts. The control panel went on the brink. Seems like a common issue after reading the reviews. I called the LG service line, and the agent told me that the control panel only has 2-year warranty. I had the Manual out while I was talking to the agent telling her in the black and white print in the Manual states there was a 5-year warranty on the control panel. The agent said that warranty is subject to change without notice and without having to provide notice. For 2 1/2 years the Dishwasher worked great. However, I will not be buying another LG product because they do not stand behind their warranty (even if it is print in the purchased product manual).