LG Dishwasher Reviews

LOOKS LIKE I BOUGHT A REAL LEMON!! I bought an lg LDFN 4542B and it was finally installed the 29th of February. Less than 45 days later, It has been used maybe 5 times as I broke my jaw 6 days later and have had only cups and glasses to wash. I am single so it will never get heavy use anyway. I to went use it two days ago and it would not turn on, dark control panel that does not respond. A service person called yesterday and said they could not come out today, as scheduled, as they had to wait for a part and would call me when it comes in. Last dishwasher a GE lasted for thirteen years and cleaned better.

Model LDT5678SS top control panel. Dishwasher began leaking after 10 uses. No one can figure out why. Leaks from lower right door. Replaced tub gasket. Still leaked. I have placed tape over door lower seal which seems to help a little. Will be replacing right hinges. Been a nightmares owning this appliance.

Our quad dishwasher control panel cracked due to faulty parts. The unit is useless after only a few years use. Customer Service is a joke. Chastidy from the pres department offered us 15% new unit. So, they want us to purchase further useless LG appliances?! I will never purchase a LG appliance again. This is from a long time LG loyal customer. It’s sad that you have to wait for a class action lawsuit to finish in order to get decent customer service from LG.

My LG dishwasher, model #LDT7808SS, is two years old and stopped working after no problems for the first two years. I did not have warranty on this machine. A repair man came and said I needed a new starter, he installed a new one and it did not work. Weeks went by and he said he would diagnose the problem, this never happened. Finally, he called and said I needed a new control board. They wanted $285 for this board, I had already spent $200 on a new starter. I called the company and explained my problem. After much back and forth conversation, all they could do was offer me a 15% discount on parts. For this amount of money I have decided to buy a new machine. My new machine and any new appliances will not be LG.

I moved into home with new LG smart dishwasher. 9 months in and the smell is horrible. Have cleaned filters, had plumber out. The dishwasher stinks. Tried everything. Smells climbs to my second floor. I think these low water appliances are not using enough water so bacteria from food waste must build up in hoses. And all my silverware is rusted. Beige 20 year old in my old house was much better. I now use 3x as much water washing dishes by hand. Putting this to the curb! Beware before you buy water saving dishwasher.

LG has another class action suit against it. This time it’s their dishwashers. I sit here without a refrigerator waiting for the repairman to come and fix a faulty compressor. The only reason LG is honoring their product is due to a class actions suit. I now sit with a broken 3 year old dishwasher. I will never purchase an LG product again.

LG QuadWash ThinQ dishwasher looks nice but a complete POS. Purchased from Grand Appliance (great people). LG not so much. 3rd CSR told me the error code was my fault and I didn't know how to operate the machine. Purchased March of 2023, so far have had 2 service visits up to 8/7/23. DO NOT PURCHASE THIS DISHWASHER. LG customer support is horrible.

Dishwasher leaking and not working. I did a chat through their website. The rep proceeded to tell me how to fix as if I didn't troubleshoot before I contacted them. LG refuses to send a tech to fix the problem. LG products are not reliable nor will they fix the problem. Horrible customer service.

LG dishwasher infuses dishes with strong, long-lasting, swamp odor from first use. No satisfaction from LG customer service despite repeated calls. We purchased an LG Quadwash 42-Decible dishwasher (model LDT7808SS) for $1034.00 plus $600 more for installation, tax and extended 3-year warranty from Lowe’s on 2-07-2021. It was installed professionally on 2-16-21.

I bought an LG dishwasher a few years ago. Out of the box it leaked. ok, had that fixed by warranty. THEN the spray arm kept falling off. Had repairman out for that 3 times. That can't be fixed. Engineering problem. He just showed me how to keep putting it back on which I have done AT LEAST ONCE A WEEK FOR OVER 2 YRS NOW. But now the spray arm fell off during the cycle and broke all my dishes and there are pieces of my dishes all over the bottom. I bought the dishwasher because I can't stand up long enough to wash dishes. No way can I get down on the floor and pick all the glass out. So now I have no dishwasher, very few dishes left and am mad I have to die with the dishwasher stinking because I can't clean the glass out to run it and all the broken dishes even if I did get down and put the arm back on...AGAIN.

Just like several reviewers before me, I have had a bad experience with LG. Their customer service is simply very bad. Just like Michael of Palos Verdes who wrote a review on this site, I have been having an bE error code from day one, each time I use the Express cycle. I called LG and they told me I wasn't using the right soap, that probably my dishwasher was not leveled, and that I should call back my installer. I changed the soap (three times, three different brands), I called back my installer and he said there is nothing wrong with his installation.

I will not be purchasing any LG products moving forward. I purchased a LG Dishwasher, I didn’t buy the cheapest nor the most expensive. It was on sale 699.99 regular price 800.00. I have been extremely unhappy. Have called LG and did everything the representative said to do. Here are some of the issues and what LG wanted done. I had to purchase dishwasher cleaner 8.99 without tax to wash a "Brand New" machine, we addressed all the leveling issues, told you have to cleaning the trap weekly. We purchased and installed a second water filter just for the dishwasher. Still dishwasher stinks, doesn't clean, does not dry and is rusting anything metal, I had to replace all knives and now we don’t put them in the dishwasher at all. Sadly silverware is heading that way too and my silverware wasn’t cheap.

About 2 months ago, our 3 year old LG dishwasher began to stop some 2/3 thru the normal cycle with error code bE. Following all of the solutions advocated in the user's manual as well as online failed to resolve the issue. After a few weeks of this, the dishwasher seemed to self-cure and ran normally for a few weeks - followed by a return of the problem. We called a local appliance repair firm that told us they do not work on LG dishwashers. We then called a 2nd local appliance repair shop, also highly rated, told us he works on LG dishwashers but not if they have code bE as that means a sensor is malfunctioning, a design problem common to LG dishwashers.

I bought a LG dishwasher 04/2019. Warranty was at the date of purchase 10 years on the Motor, 5 years on the control panel. However that does not cover the cost-of-service provider after 1-year free service and parts. The control panel went on the brink. Seems like a common issue after reading the reviews. I called the LG service line, and the agent told me that the control panel only has 2-year warranty. I had the Manual out while I was talking to the agent telling her in the black and white print in the Manual states there was a 5-year warranty on the control panel. The agent said that warranty is subject to change without notice and without having to provide notice. For 2 1/2 years the Dishwasher worked great. However, I will not be buying another LG product because they do not stand behind their warranty (even if it is print in the purchased product manual).

They sold me a brand new, never ever used broken dishwasher and refuse to replace it with a new one. I purchased a new product - that is what I paid for. The wash motor and main control board are broken.... This is a huge repair. Their customer service in intolerable, no one speaks English and there is no accountability to stand by their product. I want a new dishwasher, not a "Fixed" broken piece of trash. Do not purchase LG, they are horrible!!!!

I bought an LG front control dishwasher on 02/13/2019. Almost three years later the control panel is malfunctioning. I searched online and found many complaints about this problem occurring every two to three years. The part has a five year warranty, and is easy to replace, but LG will only deliver the part to an authorized service company. The service company wants $110 just to come and diagnose my problem. They’ll tell me then how much they will charge to make the repair after the diagnosis. I asked LG to send me the part so I can install it myself but they’ve refused. The part will cost me $218 plus tax from another parts supplier.

To start, I am not the type of person to submit complaints online. However, if this message helps to prevent other consumers from experiencing the absolute nightmare I have encountered with LG products then it's worth my time. In April 2022 I purchased a LG refrigerator, Microwave and Dishwasher. Both the Microwave and Dishwasher has NEVER worked properly. The Microwave as a part of backorder for over 1 month.

As part of a kitchen renovation in 2017, I decided to upgrade all my appliances. Being a longtime LG customer, I purchased a Gas range and a dishwasher from Costco. I didn’t purchase the fridge from there. They didn’t carry the one I wanted. Costco had the best deal in term of price and warranty. Once the dishwasher was installed, we ran it 3 times and then the door wouldn’t latch. The appliance repair guy came 3 times, replaced 2 parts and it didn’t fix the problem. I decided to return it and get a replacement one similar model. Costco has a 90-day return policy no question asked. The new one had no issues.

Service support is awful. 2 year old unit was functioning but displayed an error on panel. Tech replaced microswitch to resolve error, he forgot to plug in the drain hose, ruined a brand new floor, sink cabinet, and bricked the dishwasher when water sprayed on the electronics of the unit during drain cycle. Dishwasher now trips breaker as soon as power is applied. LG WILL DO NOTHING to resolve the home damages, failed to properly schedule a follow up technician visit after 6 calls, and now saying they need an additional week to send a new tech just to attempt to determine why it trips the breaker and is not turning on. I'd say the reason is obvious enough, it wasn't designed to have the motherboard sprayed with the discharge hose. Can't advise you strongly enough to avoid them. LG is not what it used to be.

LG dishwasher stopped working after 6 weeks-refusing to replace. Purchased dishwasher 7/1/21, delivered 8/10/21. Started leaking at top of door end of October. LG authorized service center made 3 visits between beginning of November and beginning of December. The unit was pulled out and re installed with each visit. Door gasket changed, door lock latch replaced. Unit then developed leak from bottom of door and AE leak code that makes unit beep until power is hit off at the electrical panel. LG then sent out their regional “expert.” He determined a crack in the door panel liner. He also scratched up the control panel during his repairs. He stated that when he finally got a new door liner, that 3 others had been sent to him with damage. They also sent the wrong control panel replacement.

It is finicky, hard to start, hard to remove and clean the filter. Frequently stops in the cycle, and has a top bar made of silver plastic that split at a seam. When I called for the warranty coverage, I was told 4 weeks for a repair man. It is a poor warranty (I live in a major city) and badly designed dishwasher. Stick with a more reliable brand with more accessible repair people. After 2 years, I am replacing it.

I purchased a $899.00 LG dishwasher. After one and a half years, it kept shutting off after a few minutes. Called LP, they referred me to Mr. Appliance., service person came out and stated that a small screw on the side had been screwed in so tight it broke the plastic, which in turn told the dishwasher it was not in alignment, he stated he was done at factory. So kept stopping. The repair man stated the door need to be replaced for $599, it is on a $899.00 dishwasher. I emailed LP and stated the dishwasher had 10 year guarantee, they said would send part (before I even told them what part was needed. Never sent part and never returned my many phone calls and emails. WARNING, do not buy LG.

I just bought this and I love it, I would recommend it to anybody, LG is a great brand and again, I would recommend it to anybody who is in the market for a new dishwasher, get an LG dishwasher, nothing else to add

My LG dishwasher has a stainless steel finish that cleans and shines quite nicely. Soap dispenser holds tablet or liquid and dissolves no problems. All dishes are clean and spot free with the dry mode. Plenty of room for all dishes and pots and pans. Silverware goes on top. Operation is very quiet. No complaints, and would definitely buy again.

I purchased a LG Dishwasher to replace an older GE model that was inoperable. I'm very satisfied with my choice of the new LG Dishwasher. It is excellent in cleaning dishes as well as pots and pans. It is also quiet during operation... A big plus in my opinion. I gave it 4 stars, lacking the 5th in reference of the higher cost than average dishwashers.

I deal with many companies everyday, this is my third issue and LG is definitely the worst. They are so disorganized, that they don't have proper communication between their different teams, flip flop on their own decisions and forward incorrect information to their repair department at my cost. Unfortunately this impacts the customer negatively. To impact further, although recognizing their fault, LG didn't even have the decency to give a call back when requested. Very unprofessional and time consuming (over 5 hours on the phone).

I purchased the LG Dishwasher and it is so pretty. I first ran the dishwasher just after installed and of course everything was wet for a couple of days. I dried the dishes and left the door and top (3rd) tray open as it seemed to hang on to the water. Then I remember the Rinse Aid so filled it up and ran again. Again everything was wet but not as bad. Then I decided to read some of the reviews (I had read them before but on Google reviews). Now I am wondering if my life will consist of drying dishes. That is a job I hate which is why I have the dishwasher. I have been on LG's site and did not find much help. BTW I also purchased a stove with no serial number easily accessible. Not my month.

Short version is do not buy any of this company's products. They could care less about the consumer or your malfunctions. My dishwasher was 9 months old and stopped working. It took 19 phone calls to get a tech out. The tech said he didn’t have a part and would order it. 4 months later I was told my dishwasher would not be repaired and was not covered under warranty any longer. That was from the president's office's as an email. Buy another brand!

Bought a TV in August 2020. After 3 repair attempts over 6 months, LG finally agreed to refund my money. With much effort, I packed up the TV and sent it back months ago and still haven't seen my refund. Had three repair attempts on my refrigerator and it's finally fixed (I guess). But we're still out $750 for lost food. Now, my 27 month old dishwasher has a control problem and rusted out rack. Both controls and rack have a 5 year warranty but I have to call some appliance-fix-it place to get them to look at it. I bet I get no repair, no parts no-nothing and a lot of wasted time for this. I have $15,000 worth of LG equipment in this house and they aren't the least bit interested in helping me. I won't buy another piece of equipment from them again.

I purchased LGLDT5678SS dishwasher in April. The dishwasher has a very annoying whistling sound during the fan/drying cycle which I reported to LG immediately. LG sent CVS Appliance repair to correct the problem. They replaced the fan; the whistling continued. I was told by their rep that it was probably a design/manufacturing flaw. I have called LG multiple times. I was told today by a supervisor that only TCC could authorize a replacement or refund, whoever that is.