Lennar Homes

Everything looks good at the beginning but you will have problems you deal with galore. Like all other comments it’s true things that break they tell you that it’s fine and it’s a hassle to get things actually fixed. This has been a horrible experience. I’m tired of talking with customer care about problems and fixes. The homes are just made poorly.

I found out several issues during checkin. Due to the pandemic I had a tight timeline to move in. When at the walk through, issues are noticed, and Lennar's agent promised me they will fix it before I move in. The issues are not things hard to fix. They cut wrong wholes and messed up my kitchen cabinet board and left a scratch on one of my bedroom doors. After I moved in, I found issues are still there. I contact their services countless times, and they scheduled appointments, people comes in and go, carpenter saying they need plumber and plumber say they need carpenter. They even brought a door with wrong size to my home for my bedroom door. After moved in for almost a year, my issues are still not fixed.

We moved in to a brand new home last February 25, 2021. Only to find out that the aircon is not working. No cold air coming out. A brand new home should have a working unit. Not sending a contracted repair company to fix it. Our house we purchased was not properly inspected. A leak was also found on the air duct. The contracted company who came to inspect the aircon unit even recommended that our unit should be changed since we purchase a brand new house. But Lennar won’t allow it. Their customer satisfaction is ZERO! The free fridge, washing machine and dryer that were in our purchase agreement were cancelled. I am a very disappointed, unhappy and frustrated customer. I emailed the CEO of lennar homes but unfortunately no answer.

Bought a brand new home, but have had more issues than those I know with older homes built by other builders. All of my warranties expired after a year, now I am stuck paying for repairs after the builder used cheap, or ineffective products. The wiring in the home is terrible, and always causing outages. Whenever I have placed emergency help request with Lennar they do not respond, no one ever comes out, and the reps answering the phones are always rude. Lennar is a scam all the way around, from the builders, real estate agents, and down to the pest control. Now I have to decide whether to sell my first home, or continue paying for repairs.

I have lived at the Bridgewater HOA in Princeton Texas for the past 8 months and I have been very unhappy since I moved in. This is not my first house, so I decided to provide a true assessment of my experience with LENNAR. OUR PROPERTY LOCATION: We have a Princeton address but Bridgewater is being built in the town of Culleoka (we were not informed during the purchase) which is a non-incorporated area. Culleoka does not have a Government entity or even public services and Princeton will not respond.

My husband made an appointment with Lisa at Lennar Homes two weeks ago to walk through three model homes. We drove three hours on Mother’s Day weekend for a 330 appointment. Approximately 30 minutes before our scheduled time we received a call from Courtney telling me she couldn’t make it however would unlock the model homes for us electronically. We were able to view two of the three homes. She was unable to grant us access to one due to system failure.

I got prior approval for a mortgage with Lennar FL Tampa, the first home finder was fired after I had just met with her 2 days prior, they assign Joseph ** to me and he calls me to go over what I am looking for, then a couple hours later he tells me for a new home I need to come up with 70k and then text me he can’t help me but to call him when I have more money, after we were shown a model that was supposedly in our price range by the former home finder from Lennar - here is the text, "Unfortunately I was not aware of what you were told and I can only relay the info I currently have. Right now since we would only qualify for a home and do not yet have enough funds for closing, I would not be of much help to you. Please let me know when you have enough funds to close on a home and I would be happy to update you with inventory at that time."

We just found out that all warranties aren’t acceptable even though we purchased a brand new home that was built built by a “flipper” who never lived here. Our pool heater hasn’t worked since we moved in and our hot water heater didn’t work for several weeks because they installed it incorrectly. Do not buy a Lennar home. We are home builders in a different state and would never treat our customers this way.

When we arrived at closing, Lennar delivered our home with all the wrong finishings, wrong floor, wrong tile. The sales associates lie. They tell you you whatever you want to hear to make the sale. After we moved in - Lennar managed the HOA since the community was still being developed. There is no transparency or communication as to budgets and where our money is going. The assigned HOA President who works for Lennar, Zenzi ** refuses to return emails or phone calls from residents. Very shady company. Poorly built units. Does not stand behind their warranty. RUN!

I am very disappointed in my home purchase through Lennar Homes in the Bryton Trace subdivision. Things started off very rough as we found out a couple of months after signing our agreement and providing earnest money that there was a delay in the development of the land. We went into contract July 2019 and closed June 2020. Throughout the build process we started noticing several things that were off in terms quality and workmanship. As we moved closer to closing a big issue was the numerous Imperfections in our ceilings. It literally looked like someone spread concrete on them and painted them. Our construction manager suggested they float the seams and try making the appearance better. This turned out to be a botched job!!