About Lennar Homes
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Lennar takes shortcuts at every turn. Things are not done or subpar materials used to build the home, things you’d never think to ask about until you live there. Or items aren’t included which you’d just assume should be included. Example—in Houston, no dehumidifier in AC, no garage door opener included. Just moved in this month and regretting the purchase.
Read the Lennar contract. Read it before signing. We were about to buy a home not yet built. No way I would ever sign such a document. Read the Disclosure paragraph 8 and 9 of page 5 of 12. If you sign after reading those paragraphs, you deserve what you get.
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I looked at a model and could not get the sales people to tell me if it was for sale and when it would be available, and could not get a straight answer. They try to push you into a lot they have for sale and really don't want to talk about the models. Very frustrating.
Never ever buy a Lennar house. I have bought it approximately 5 months ago, and Am absolutely disappointed with substandard workmanship of the house. 95% of cabinets in the house are damaged, doors are warped, there are random holes in the frames and doors. Warranty department allegedly taking care of them. It has been 5 months since I closed.
Carpentry work is awful awful awful. Gaps in baseboards; some gaps are simply caulked; walls are uneven; corners in the walls are already cracking; holes in door frames filled with filler and painted over without even sanding them. Paintwork inside the house is awful as well. Doors are painted without even sanding them first. I can even scratch my hand by touching the rough door. Primary shower supposed to have glass enclosed shower. However, builder changed the plan and build wall without glass. Shower looks absolutely disgusting. I have never knew that they decided to change the initial plan. That being said, the house that cost me $450K looks like the kitty project of middle school kids. Awful. Substandard. I don’t even want to live there. Never ever buy a Lennar home, no matter what incentives builder will offer to you.
Negligent Misrepresentation. Poor quality. As I search for a new home, I keep running into informational videos on social media about this builder. The worst kind of human being is the one that doesn't honor their product.
After moving into this brand new home and living here for a couple of months, I've been finding issues frequently with this home. The first couple of issues were with the garage door grinding, major temperature differences in one singular bedroom and a door popping issue. Eventually the garage door and door popping issues were resolved and never had a problem with it so far. There wasn't much of a change with the temperature difference in the bedroom but has improved slightly.
The incident that made me that made me furious was the corner dipping issues in the laundry room and the bathroom across from it. The warrantied work was done through Sherwin-Williams and they sent 3 unskilled workers that didn't speak any English and two of which were clearly teenagers. They felt the need to make the problem worse and added more of a dip in the corners, made a mess everywhere, and felt the need to remove the toilet and put it in the bathtub WITH LITERAL ** EVERYWHERE. It is blatantly clear that these workers had no idea or any direction on what they were doing. After a very "civil" discussion with the Lennar customer care representative, it took two weeks to get professionals to come in to actually fix the corner dipping issue.
Regarding the radiant barrier in the attic, I only got 5 uses out of it and the zipper no longer works. The issue I found today is that the staples used for the carpet on the stairs are protruding out and it is painful to step on it. I'm easily able to pull these staples out with my fingers. For a brand new home, it is absolutely ridiculous that I'm running into all of these issues in a short span of time.
We bought our new construction home as we just had a baby and decided to put down roots. However, this company is ALL about their money, they don't care about their customers and I wouldn't recommend them to anyone. You get no say in anything design-wise, not paint color, cabinet color, tile or carpet, NOTHING. We were forced to close on a house that looked like 12 year olds built it. We have crooked walls, our 2nd story floor is uneven, several walls have cracks, our front door doesn't close properly. Half of the sod they put down was dead, we still have gaps of sand missing sod they never brought. Within one month of moving in, the closet shelf in the master collapsed because they anchored it to drywall, not studs. Two months later they still have not come to fix it, we are paying out of pocket for a build yourself closet system because we are tired of waiting for them.
The carpet on our stairs is sticking up all over one side because they forgot to put trim leaving a gap between the wall and stairs. Then when they came to fix it, they didn't fix the carpet. They didn't paint the bathrooms, just sprayed texture and left. Our trusses sat outside for 3 months and got covered in mold. Not to mention, the lack of communication. We NEVER met our sales rep. The only person we met was the construction manager, well the 2nd one after the first one left the company. He even told us the house wasn't ready, but they were pushing to close as many as possible before the end of their fiscal year (November 30th). They offered us our builder's fee back if we close without a C.O. which we weren't comfortable doing. Yet they didn't want to give us anything for all of the time, money and inconveniences they caused us not having their stuff together.
When we went to close they didn't even have our documents, they sent someone else's, delaying our close into the new month which caused us to pay an extra $2,500 in closing costs. They blew up my phone harassing me to wire money to them for closing costs before the house was even ready. I could continue on and on about all the little things like crooked tiles, grout left every where, caulking missing, tape left and painted over, etc. The only pros about Lennar, the house looks good from the outside, and it comes with a built in pest control; which you'll need because they don't weather strip doors properly and bugs crawl right in like they own the place.
I can look past little cosmetic things, but when you're paying $400k-$500k for a house some of these things are just unacceptable. Once you've signed that purchase agreement though, they own you. Nothing you can do. You can't back out or they'll keep your down payment. And once you've signed, the customer service act is gone and they don't care. They say they want you to feel 'tickled, delighted and happy' but they DON'T CARE!!
Dealing with Lennar is the most frustrating experience EVER. Once they put you on their auto email list, you will never get off of it. I've been trying to approve the build sheet for my house for months and there is either mistakes in the contract or they just keep sending me the old version that was incorrect. Lennar mortgage is EVEN worse to deal with! My experience is so frustrating that I am ready to walk away from my deposit and never deal with Lennar again...
We went to the Lennar Savanna Lakes new homes development in Lehigh Acre. We saw a new home model we wanted to purchase and wanted to sign a contract for the new home for the promotional price as stipulated on their advertised brochure. The Lennar sales rep Roy ** told us there were no available lots for homes to purchase to contract and we would have to wait for an unspecified amount of time for lots to be released in order to purchase a home. This I believe is being done in order to create bidding wars to maximize their profits due to their intense greed. What an elaborate scam to drive up prices. These builders should be regulated by the government and not allowed to scam the public.
Lennar is building homes all over the country and has several communities here in AZ. These homes are expensive but shoddy workmanship and subpar contractors are used. Even the local news had a story about a couple that is having a lot of problems with their home and Lennar is overwhelmed with repair issues, etc. Some Realtors are advising against buying any re-sale home built by Lennar. Families are selling their homes because some are having too many issues. Buyers beware.
Lennar Homes Company Information
- Company Name:
- Lennar Homes
- Website:
- www.lennar.com
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