Lennar Homes

We wanted to buy a house from them, but their unhelpful and straight-up lying sales rep turned us off. They refused to allow us to work with an agent of our own, and every step of the way we received conflicting information that often contradicted what they had told us the day before. Thankfully we discovered this early and didn't waste more time or any money on them.

Buyer beware: Lennar’s new home rep. provided potential buyers with outdated CCRs! It was later discovered that Lennar amended the CCRs 2 years early, yet when buyers requested the CCRs they still sent the old-outdated documents. The amendment gravely effected property values by moving from a 10% rental cap to unlimited rentals! Do your research, don’t trust their reps. Get the CCRs from the Register of Deeds. And remember until all homes are sold Lennar has full control of the HOA board with no owner representation.

If I could give Lennar less than zero stars, I would. That’s how poor our experience was (and still is). For sake of simplicity, I will focus on only the items that angered us the most. Believe me, there were plenty of things Lennar did wrong. Firstly, our house was not completed on the closing date. We requested to move the closing date a few days so that all of the punch list items were completed and not rushed. Lennar management told us if we did not close on the scheduled closing date, they would make sure we lost the house and our deposit, and they would sue us for damages. How’s that for customer service?

I am purchasing a Lennar home in Parkland Bay. I have been visiting the neighborhood since building started almost 2yrs ago. They didn’t have a model of a Hibiscus that we purchased so we went into another one just finished and was told there were “standard options”. Once building began we were surprised to see that a $700k home had a Formica countertop. Cabinets were stained horribly bad. Bathroom sinks were one piece without undermounted sinks. Showers on a track. All items you would find in an apartment. We were told that their “standard options changed”. Mortgage company slow, they gave us a higher interest rate although we have 700+ credit score. Title company fees $10,000 more than other title companies. They charged a $11,000 builders fee that no other builders charge. A complete ripoff.

From when our Lennar home was being built, to now over 1 year after moving in Lennar has been the absolute worst. So many build issues & the Customer service team is rudely ignorant of any requests. They will literally ignore your emails, finally reply with very short answers, and offer no help. Our basement bathroom was supposed to have full rough-ins, and once they became aware they didn’t do it properly, I am still going back and forth with them to schedule the plumber. OVER A YEAR LATER.

I am exhausted with Lennar builders. I dont have the energy to do this. All I can say is go somewhere else. Do not deal with this company. You want specifics, then email me at **. They don't care about the consumer. They do not care about quality. They are only interested in $$. They will exhaust your time and all you do to get service will be your life for 2 years if you have the energy to keep up. They will exhaust you. It's all a game to keep you from complaining and to let your warranty run out. I'm ready for Consumer Action Center. Anyone else?

I like Lennar homes and bought it. But it has structural defects that is missing corbels in front side of the house and it looks like ugly. I found it after a couple of years later. I send the email to customer service team. They don't listen to me. So anyone who is planning to buy Lanner homes, Please be careful the missing things at homes.

Ok so here's my tale. I purchased a home 2 years ago from a new builder called Mignatti who then sold itself immediately after Lennar, leaving my home under the care of Lennar. So Lennar took responsibility for the first year repairs. Did I mention I bought my home 2 years ago. Guess you can imagine where this is going. I handed them a list of work & in 2 years they've only managed to send 1 worker to repair nail pops on the wall. Now this company is using the # coronavirus gift of unexplained delays to claim they don't know us and it's Mignatti's problem. Wow! So we sent them proof via emails that they were in fact handling the list of work prior and now SILENCE, No response.

It appears that Lennar did NOT get final approval for the water connections from the street to the meter and failed to submit the proper paperwork for the City to take ownership of those lines. Has homes develop leaks in/around the meter leading to the street, the City is saying they do not have to fix it. The individual owner is now required to pay for those repairs, or the HOA as Lennar failed to complete the paperwork and inspections required. It appears we have 50+ homes affected by this, and several have had leaks. As Lennar completes a community, they sell remaining units to investors, shortcut required inspections just to pull out. Not a reputable company in my opinion.

I’m emailing you due to not only the extremely poor customer service from your ex employees, but also your current managers/directors in the San Antonio area. Attached are some of the emails and I have also had several rude and condensed conversations with Edgar.. Who says If I want to be more difficult he will just change my home plan because he can do that per the contract... I’m trying to settle this before getting legal involved.. but with your terrible managers in San Antonio I’m thinking I don’t have much of an option. I also have a BBB case open as well.