Lennar Homes

I have had them out multiple times because of air conditioning problems and still not working correctly. Why is a new built home continuing to have same problem. Paid to have home inspection prior to my year and he stated my air conditioning unit is too small. Lennar refuses to add second unit or bigger unit saying it’s big enough, but my bill isn’t saying the same unit is working extra hard and has already broken needing parts replaced. Would check before buying a home that everything is up to standards because I’m not happy with my home. I shouldn’t have any complaints with a new home and if I do it should be resolved correctly the first time.

Drove by and saw Lennar Homes in Garland. I was told sales were going fast and did quick walk-around on model. Me and my wife decided on the house. 2 days later we went back and asked if the Jade II was still available and was told it was. The salesman we worked wasn’t there but we were assured that they will sell that house to us and asked us to do their online application which we did. With all promises we were sent out of there made believe we had the house locked on our name and I asked if they needed any money so I can write them a check or get cashier check. They said, "No we are good to go." Anyways next day I send them more information on behalf of me and my wife feeling happy to have finally found a house and was moving forward.

I purchased a Lennar Home in 2018 and I am out of warranty but this should not be a warranty issue. I recently purchased new appliances from Best Buy. Unfortunately, when they delivered the refrigerator it kept tripping the circuit breaker. The refrigerator was tested and it was not the refrigerator. Lennar wires all their house with the refrigerator on the same outlet as the backsplash outlets. They also wire the microwave and the stove on the same circuit breaker.

***Don't buy a home from this company. I wished I had read the reviews on here first before purchasing my brand new town home from Lennar. It has been a horrible experience so far. I'm a resident at the Alpharetta, GA location and it seems the issues I'm experiencing are exactly the same as others are experiencing across the nation. Furthermore, I have made several complaints to the leadership team and never heard anything back and I finally sent an email to the top 3 executives at Lennar; I am waiting to see if they'll reply. Here are the issues I've experienced so far.

We wanted to buy a house from them, but their unhelpful and straight-up lying sales rep turned us off. They refused to allow us to work with an agent of our own, and every step of the way we received conflicting information that often contradicted what they had told us the day before. Thankfully we discovered this early and didn't waste more time or any money on them.

Buyer beware: Lennar’s new home rep. provided potential buyers with outdated CCRs! It was later discovered that Lennar amended the CCRs 2 years early, yet when buyers requested the CCRs they still sent the old-outdated documents. The amendment gravely effected property values by moving from a 10% rental cap to unlimited rentals! Do your research, don’t trust their reps. Get the CCRs from the Register of Deeds. And remember until all homes are sold Lennar has full control of the HOA board with no owner representation.

If I could give Lennar less than zero stars, I would. That’s how poor our experience was (and still is). For sake of simplicity, I will focus on only the items that angered us the most. Believe me, there were plenty of things Lennar did wrong. Firstly, our house was not completed on the closing date. We requested to move the closing date a few days so that all of the punch list items were completed and not rushed. Lennar management told us if we did not close on the scheduled closing date, they would make sure we lost the house and our deposit, and they would sue us for damages. How’s that for customer service?

I am purchasing a Lennar home in Parkland Bay. I have been visiting the neighborhood since building started almost 2yrs ago. They didn’t have a model of a Hibiscus that we purchased so we went into another one just finished and was told there were “standard options”. Once building began we were surprised to see that a $700k home had a Formica countertop. Cabinets were stained horribly bad. Bathroom sinks were one piece without undermounted sinks. Showers on a track. All items you would find in an apartment. We were told that their “standard options changed”. Mortgage company slow, they gave us a higher interest rate although we have 700+ credit score. Title company fees $10,000 more than other title companies. They charged a $11,000 builders fee that no other builders charge. A complete ripoff.

From when our Lennar home was being built, to now over 1 year after moving in Lennar has been the absolute worst. So many build issues & the Customer service team is rudely ignorant of any requests. They will literally ignore your emails, finally reply with very short answers, and offer no help. Our basement bathroom was supposed to have full rough-ins, and once they became aware they didn’t do it properly, I am still going back and forth with them to schedule the plumber. OVER A YEAR LATER.

I am exhausted with Lennar builders. I dont have the energy to do this. All I can say is go somewhere else. Do not deal with this company. You want specifics, then email me at **. They don't care about the consumer. They do not care about quality. They are only interested in $$. They will exhaust your time and all you do to get service will be your life for 2 years if you have the energy to keep up. They will exhaust you. It's all a game to keep you from complaining and to let your warranty run out. I'm ready for Consumer Action Center. Anyone else?