Lennar Homes

Lennar is unethical in its business practices. We started to sense that there was going to be trouble down the road so we canceled our contract to build a townhome with them in Media PA within the allowable cancellation window. Lennar acknowledged that our refund would be made in full and delivered to us within 2 to 4 weeks. It is now 10+ weeks and we’ve yet to see a dime nor will they engage in a conversation with us. Terrible! Terrible! Terrible! Run the other way if you’re considering buying or building with them.

Dishonest company! I have never seen or experience such unethical behavior from any company. Lennar staff does its business to take advantage of the customer. They are unorganized and unprofessional. Just to handle the floor we went there 4 times and at the end, they installed what they wanted. If I mention the incentives and mortgage rate, this can be a long story. They have the higher rate and don't want to give the incentive they promised.

I was really disappointed with customer service, email communication is not clear. The project kept delaying, and due to that we have extend our rate lock, and paid all the money from our pocket. We tried to reach salesperson, she replied back with "As for asking to cover the cost of extension, we cannot do that. The builder cannot come back to you and increase your sales price even though it has gone up over $100,000 (we are selling your plan on the second floor for $993,880)."

So... I'm not really sure what all of the bad reviews are. But I would like you to know my experience. My husband and I bought a house at Lennar at Lake Ridge in Manchester NJ. My sales rep Karen is and was and is amazing. From day 1 of dealing with Lennar has been wonderful. Karen is the nicest, kindest hard working sales rep ever!!! I had a very small issue at my home last week. It has been 6 months since we closed. Anyway, I called her since she gave me her cell in the very beginning. Within an hour she got back to me even though she was on a surprise birthday trip in Paris. Then I called warranty which answered immediately and had a guy out here that same afternoon. And in 5 minutes found the problem and told me it will be taken care of.

They are very unprofessional. You’d think if you’re spending hundreds of thousands of dollars, someone will call you a week before closing to tell you, “YOU’RE NOT CLOSING.” Our closing date was changed 3 times, and then the last time they said “we’ll let you know in about a week a new date”. This was 5 days before my scheduled closing. So imagine, my lease is up, I’m packed up, and I have nowhere to go. But I’m suppose to wait for you guys to procrastinate on my home. I stopped by the house almost daily. I watched as they put up framing for other houses, bricks, shingles, everything. But my house was a week from closing and it was 60% done. The office and the builders don’t communicate. No one knows anything. If you can avoid it, do not buy a Lennar home. You’ll be waiting months for your house to be built and your closing date will change constantly. Not worth it. Oh and you can make any home a smart home for a fraction of the price???

I am a buyer of new home at **. The committed closing date was October 1, 2018 then closing date was moved to November 15, 2018. The builder has told us about the construction that it has stopped due to contractor’s unavailability. Why should we suffer because of contractor’s unavailability and for how long? We gave everything on time and we expect same from Lennar, are we expecting too much if we are cooperating and saying that at least keep moved closing date which is November 15, 2018. Please help to keep the closing date as November 15 by expediting the construction for **. My family has already suffered a lot due to this delay.

After presenting our offer to the sales manager with our agent and broker, then later accepting their verbal counter-offer and then later meeting to sign the sales agreement (sales manager then didn't show); our agent was told by Lennar that we could not have any buyer representation as we had previously toured the models and asked questions. So confused, humiliated and frustrated we canceled our deposit, listing agreement and third new Lennar dream home purchase.

I just closed on a Lennar Home in LaMorada in Naples, FL. Before signing papers I read some of the very negative reviews and was most reluctant to build, but after speaking with several representatives of the Company and homeowners, I decided to proceed. I built the home while still living in New York, and only visited the site a handful of times during the building process. I could not be happier with the final product. Customer service representatives, Catherine **, was always very responsive to any questions or concerns. Upon moving in there were just a few cosmetic adjustments that needed to be made.

This company thrive on home shortage nation-wide and arm twist poor and unlearned citizens buying their homes. 1. False advertisement of school district within their housing development, Lennar website and last minute swap on document to unsuspecting/innocent buyers. 2. Very poor customer service, unprofessional and improperly trained sales and customer care/follow-up punch-list items staff/reps. 3. Beware of un-inform and unfinished garage, poor and cheap building products, stain-prone indoor wall paints, unseal grout, poorly installed cabinets, hidden and damaged floor board covered with carpet, etc.

I am two days away from closing and seriously considering walking away. The Mathis Place at Pembrook in McDonough. Let me start by saying the model home is beautiful. The problem is you get hardly anything in it. No refrigerator. They have added walls to the plan that they never disclosed until I saw it. No cable outlets, no ceiling fans. And, most of the wall outlets are for "decoration purposes only". The on site agent loves to say everything is included. Do not be fooled.

I recently build and purchase a home in Frederick County at Jefferson Place and I’m in the process of moving in. When doing my inspection you never really see everything until you move in. Very unhappy with the overall quality and workmanship by LENNAR and their contractors. I don’t believe that LENNAR has any type of program in place to verify or test appliances or verify work quality or for that matter to see if it works properly. They just want to get your money get the sale and move on to the next one. My HVAC furnace doesn’t work properly. The venting and exhaust/inlet air or piped in reverse to where the furnace will not operate.

I purchased a home 4 years ago from Ryland Homes. The property came with a 10 year structural warranty. Ryland homes has since been purchased by Lennar. Part of my roof is literally falling off because the plywood underneath was never nailed to the supports and it is literally falling apart. I called to put in a claim against my warranty. NO ONE will help me and all I got is some woman yelling at me over the phone that they will not do anything about it because they didn't build the home. But when I said, "Yes. But you purchased the company that did build the home so you assume the liabilities of that company," he just yelled at me and hung up on me. I now have no choice but to file a lawsuit against them.

We moved in to our MODEL home, with all the upgrades and supposedly support, associated with the purchase. We closed on July 22-2018. The garage was the office for the sales team. The conversion took about 3 weeks. They meaning Lennar support first indicated that we purchased AS IS. Then I told them to convert the garage back to the office. Purchased AS IS remember. They completed the garage as requested.

Lennar took over this development from CalAtlantic and everything has gotten worse, not better as we all hoped it would be. The workers appear to be unsupervised and basically there is no control. Trash and garbage fill the construction and residential areas, landscaping (can I even call it that?) is horrible, speeding and careless operation of vehicles by workers has been out of control, loud music 10 hours a day on job sites is against their rules but they allow it anyway.

We tried to purchase a new home from Lennar at the end of the quarter so they were anxious to close in two weeks, closing day arrived none of the punch list was complete so we felt rushed and wanted to wait a day or two so items could be completed. I have read their complaints about never fixing repairs after closing. Then Barbara ** threatened us if we didn't close at 10:30 pm at night, anything sounding fishy yet. After we didn't close of Labor Day weekend from Friday night, we got charged a per diem of 300$ per day.

They used a concrete breaker on an excavator to break up the perfectly good foundation on the 20 million dollar home that was there so that they could have a second basement. This and associated excavation took years. They did nothing to mitigate the impact on the neighbors. Now they have enough lights for a small city that they never turn off. There HVAC system is the size of a hotels and makes lots of noise. Pigs. Pigs. Ugly Pigs.

Lennar provides closing documents at 7 pm the day before closing. When I said it wasn’t enough time to review with my attorney they said I didn’t need a review and threatened me that I would lose my $40k deposit if I didn’t sign and send remaining funds, so I was coerced into closing without proper legal advice. I have emails to back it all up. Stay away from Lennar.

Purchased an inventory home from Lennar @ Artesia in Prosper, Texas. Noticed that the rain water was not draining and pooling on both sides of home. Even after many days of rain, water puddles would still remain, as grading from back to the front of the yard was so poorly planned. This is a very common problem in this neighborhood especially with Lennar but not other builders like Megatel.

I was shocked when we first saw these bad reviews a year ago. We went ahead and signed. We had an agent who used to build new homes so knows what to look for. During our walkthroughs he kept saying how "clean" all the seams were, the details were looked after. The inspector caught a few outlets not working, but nothing major. Our neighbor had an issue with the siding guy nailing through his gas line, but accidents happen, and Lennar sent everyone out right away.

Our first bad experience was at closing. We were promised a new fridge as the old was dented badly. It was in the garage at final walk through. Three days later the maintenance manager said they would come swap them. When they arrived they insisted they were hired only to remove the old fridge. The maintenance manager was standing there and I filled Him in. He told me it was between me And the service Guy (you hired him!). That was my first clue. The cabinets don’t sit straight when closed. The pull out pantry shelves fall off track when weight is added.

I can’t express the level of disappointment! Cheap Materials, Terrible Construction, drywall is paper thin! Electrical outlets don’t work! Defected tiles, missing pieces to bathroom vanities. Appliances are horrible and don’t work properly! Missing rain gutters! No proper irrigation in the community. Oh and Water pressure there is none!! I repeat. Don’t buy from Lennar!

We signed paperwork in January for a new house build with CalAtlantic and had a closing date on contract of August 9th (today). No communication through June until we met with construction manager who indicated their schedule looked like September...what? We are lining up house sale, furniture delivery, moving coordination and no communication from our builder. We've gone back and forth with excuses, weather, permitting process, and in the meantime watch 6 Lennar spec homes go up around us...guess they are not impacted by the held up processes. Today our house sits framed with electrical and HVAC in with no schedule for drywall or follow-up work to take place as well as no hard date for close...currently estimated in October. Not happy and am hopeful that the quality of finished product is better than their delivery communications or this will be a hard fight...

We purchased a house in Vero Beach FL several months ago. Since, we have had a couple issues. Such as the shower door installed incorrectly causing water to come out. Driveway pavers shifting. Kitchen counters had no sealer. Bar part of counter was leaning down. The list goes on. It took Lennar 2 months to address issues. Since then, other things have come up. Such as kitchen cabinets separating inside (all of them at the bottom). Broken tile. Second floor cracking. Pavers shifting. Uneven sod in front and back yard etc, etc. Bottom line is that it has taken me to call corporate to get a callback. I have included some pictures. I was told that the outlet to the stove is fine and that I must go to Home Depot to buy the supplies for the bar.

Never ever done this before, write a review. To anyone even considering buying in this development (Lennar Westshore Natomas California)...don't. Get in your car and drive away as fast as you can. The agents on site will downright lie about the properties to make a sale. And the customer service following signing...well there isn't any. I am a 67 yr old widow who moved here to be closer to family... Lennar is the biggest mistake I have ever made. Plan on selling asap.

My husband and I were looking to purchase our first home and a friend of mine recommended Lennar. She and I drove around to their different properties and came across a sales consultant name Kevin. He said everything and I mean everything I wanted to hear! I said to him at one point “you are a real smooth talker, let’s see if you can execute”. When my husband went to meet with him my husband was provided with different numbers, we said, "Ok we will still go through them with the deal," at signing the numbers changed AGAIN and we still signed.

I am currently in the process of watching my home being built at Heritage at Todd Creek in Thornton, CO. My home is supposed to be one of their premier models costing approx. $750,000. If you looked you probably saw many reviews like mine. Lennar seems to hire the lowest cost contractor they can. They encourage a weekly list of issues from home buyers but mostly ignore them or respond with vague responses that tend to hide the fact that they really don't answer. Or say they would be happy to refund my money. I spent much of my career selling building products to builders. To put it bluntly they just want the lowest price. Quality means very little to them. The same is true in this case.

There was significant damage to my lawn due to (a) improper drainage system and (b) home construction next to my house (by the same builder). I did not want to be obstacle and therefore, did not object or complain. However, verbally got confirmation from the constructor that he would take care of the damage (including replacing SOD) once construction is over. I have been following up with them for several months after completion of construction. Finally, when they arrived after several months of aggressive follow-up, they replaced sod only for part of the damaged lawn. For the drainage issue, they opted for a cheaper option of adding dirt instead of adding a drainage pipe (not sure if it is going to work when it rain). Overall, construction quality is poor and they don't care about resolving issues appropriately.

I have been living in a yard that is a swamp since moving in from day one 2 years ago. I have not been able to use my backyard, which I paid an extra 15k due to being completely flooded along with side yard, EVERY DAY! I was told after failed attempts at fixing this, that needed to be regarded and landscape issue. I was now informed that it is an issue for builder! "Please contact GSRas." They have placed blame on builder not landscaping. I am fed up that after two years I cannot walk on any lawn around my home which will now be a mosquito breeding ground. I have slipped fell and watch my dog sink into muck! I am so frustrated with being pushed off to HOA when your issue and will come to Lennar formerly Cal Atlantic random homesites etc. to deter people from buying! I WANT this fixed!!!

Me and my husband live in the Central Valley. We recently visited the Savannah Series in Clovis, CA at 4067 San Gabriel Ave Clovis, CA 93619. We were interested in purchasing one of the Lennar homes; sadly the customer service we received was horrible. When I walked in one lady was on the phone with a customer, but another lady was in the office and was not helping anyone. Me and my husband stood there for a few minute before she came out, looked at us and started shuffling papers on the wall. I had to say hello for her to acknowledge us and she said hi, but still was not open to helping. I asked if we could talk to someone about the homes and she asked me and my husband if we were looking for the Lennar homes in Fresno and that this was Clovis. I was very offended by the question and have since wondered if she asked other people who came in there the same thing.

We bought our home from CalAtlantic (now Lennar) at Falls of Hickory Flats (Canton, GA). Our home is very nice but having a problem with microwave and everyone at Lennar (formerly CalAtlantic when we bought) passes the buck and not step forward to help. Our display went out and under warranty. It turns out we have no model/serial number sticker on microwave and repairman says it usually means faulty and aftermarket and probably hiding something from us. After some investigating, Whirlpool gave the supposed model number to repairman but part is still on order and wonder if it is true model number. I would add that the model number provided whirlpool does not match what the design center informed us we would get when building our home. We wanted answers from Lennar and reached out to salesperson, builder and design center contact.