Lennar Homes Reviews

Their warranty solutions and customer care are pathetic. We have been treated as if we are liars and crooks. They close items with no work being performed. When you call them on it, they tell you to reopen, which means you have to explain, take pictures, and deal with frustrating AI agents all over again. After more than 30 days of this type of frustration, we received a message that these items had to be noted prior to move-in; therefore, they are not covered. Save yourself the trouble and buy from a different home builder.

This Company is the worst! I bought a home in Kingsridge recently..Cheapest construction I’ve ever seen! Stay away from this Company!!!

Lennar is currently using DECEPTIVE LISTING PRACTICES w/ their Jarrell "Summer Savings" listings. They mark down one home drastically that is NO LONGER AVAILABLE but is still showing for Sale online. They will take the appointment to view the home and when you get there they will try to sell you the higher priced homes. But, the kicker is they will NOT DISCLOSE the home still online for sale is UNDER CONTRACT with another buyer. This is EXTREMELY shady! Not only that but they will still pretend it's available and ask for you to put down a "DEPOSIT" to secure the home promising it to be "refundable" which it is not.

Lennar Homes are terrible once your annual inspection and you give them a list of issues that need to be fixed, they give you every excuse in the book not to fix anything. Our inspection guy Adam will make up any excuse not to fix your list of issues. The gutter guy did zig zag shape on the side of our house. Looks so bad. It's an eye sore! I Walked around the neighborhood. Every home like mine is straight! Not a cut and paste job. Entry way wall indents, Adam said they can fix but it will look bad. Had the same problem upstairs and drywall guy fixed it no problem when we first moved in. What's the point of Lennar asking you for a list if they are going to give you excuses. Plus, our house floors creaks. I would not recommend Lennar homes to anyone.

I am a homeowner at Towns at Ivy Creek, a Lennar community in Buford, GA. I am writing this review after 6 days without air conditioning in my home, with a newborn and young children present. I reported the issue Sunday night (Service Request #**). The diagnosis: a hole in the evaporator coil. Despite the urgency, we are still waiting on a replacement part with no confirmed ETA.

We bought our new built home in Hickory Bluffs in November 2022. Our exterior painting is already chipping and needs an entire paint job. It appears that Lennar did a lousy job by thinning out the paint. Also we have had roof issues and we would NEVER recommend Lennar. It’s like putting lipstick on a pig. DON'T BUY.

I would not recommend buying a home from Lennar. From the first day I moved in, I’ve had plumbing issues and recurring leaks. Instead of properly fixing the problems, they send the cheapest plumbing company and the issues keep coming back. Customer service has been very disappointing. They often blame the problems on other things rather than taking responsibility, and once you buy the house, it feels like they no longer want to help. The materials used also seem cheap, and the overall quality has not met expectations. Very frustrating experience. I would recommend looking at other builders before purchasing a home from Lennar.

Disappointing Long-Term Quality and Poor Customer Support from Lennar. We purchased a new Lennar home in 2020 and were initially excited about the move-in. Unfortunately, in 2026, we experienced major plumbing problems when our sewer line began backing up into the house. After an inspection, we discovered the issue was not due to normal wear and tear — the sewer line under our concrete driveway had completely separated because the pipes were never properly glued or joined during installation. This was clearly a construction defect from day one. The repair required breaking up the driveway and cost us $10,000 out of pocket.

Dealing with Lennar Homes to get a home Mortgage through them (The San Antonio ranch) was the worst experience I have ever encountered. I'm not sure anyone there knows what they are doing. A girl named Jazz was the only helpful person there. Underwriters refused to call us to explain things.... I could go on and on. We bought a 200K house for our kid to use while attending college there and with our 3M dollar home paid for, over 700K cash in the bank, making over $200K yearly and having a portfolio of over 3M in other properties paid in clear, that wasn't enough to satisfy them. They asked for some of the most ridiculous paperwork ever and I have bought many properties, so I would know. The right hand has no idea what the left hand is doing there. Their website says it's "a simple and stress free process".... my ass!! We finally paid cash for the damn house instead of going through their Mortgage process. A COMPLETE NIGHTMARE!!

We purchased our home from Lennar in Ocean Isle Beach with very specific requirements, one being there would be no vacation rentals / air bnb's. We were assured and even have in writing that there would be no short-term rentals allowed. Well, that was a lie. They had a property management company take over and now there are short-term rentals. We have had nothing but issues with the vacation rentals whose renters do not respect that this is a residential neighborhood. This weekend, we are dealing with a very loud and disruptive motorcycle gang. In addition, they promised the pool would be finished by spring. It's almost summer and the pool is not completed. This company needs to be run out of the state.