Lennar Homes

Now that we are in the 2nd month I have submitted a couple of small warranty claims only to be responded to right away and then contacted by Dan on an update/answer/resolution. Service comes down to two things. 1. A process (that being the warranty claim on the website) and 2. the individual conducting the service. Dan has shined in every aspect to make our experience as positive as possible. I hope nothing changes and we don't experience issues others have described, but thanks to Lennar and our construction team for their care to make our service as good as advertised.

-Chris and Steph

Not only that, read your documents before signing them and don't let know sales/real estate consultant rush you into know type of agreement; don't let them dictate to you what you can place for a down payment and your closing date. You are the one that is in control of this large investment; take pictures of each building stages if possible and find out if the labor workers are licensed for the trade they are assigned to accomplish. And if you are a Disabled American Veteran or anyone with a Disability, make sure that they are in compliance with the American Disability Act (ADA) for what alterations you need for your new home. It's the LAW. My real estate sales consultant Jamie, has been very good and knows that I am very I have the experience and very knowledgeable in this business area. DO YOUR HOME AND DON'T BE RUSHED.

I had the opportunity to talk to neighbors and I'm not alone, 1 neighbor already sued for what she says was an extremely low payout that didn't cover the work needed, In my opinion That's the scam folks... They want you to sue so you have to take less and save on the work they're contracted to do. Avoid this company if you're a new buyer.

My issues now are the sales agent agreed to take off 1,000 dollars off my home due to all the issues he created.. then he quite and Lennar refuses to honor this even though I have a text confirming this... I tried to offer something in the middle, buy them moving up my closing so I don't lose money in the process... but instead they declined..

Now my home's slab was poorer too short. It was poured to the new plan not the old plan and the manager Edgar basically told me he was doing this for me... that my home should be the new one...but structure wise adding that tiny amount of slab is will need to be reviewed by a engineer.. He says I can pay for one on my own, but this is not my mistake... Also on the call he told me if I was to continue to be difficult he would just left it short and it would be my issues... This is the most terrible experience I’ve had with any company.

And to add to this issue we already purchased a home in the subdivision under the understanding that my original deal on my home would be completed.. So now I have an elderly mother at a location that is 40 mins away from me currently and a company that is running a bait and switch on my home. I don’t want to have to move to a legal action but at this point I don’t see any other options since now we will if y’all aren’t able to get my a home with what I requested and it’s structural sound and there is a signed report from an engineer.. we will have to bring my mother's house into the legal action since she won’t be able to live in this home.

From the day we moved we had scratchy throats, red itchy eyes, a sore swollen throat and burning in our noses. At one point we were afraid we had the virus but no thank God that wasn't it. Our adult son quarantined with us. His eyes teared up. He had a tough time breathing as did we everyday and for almost 2 months we suffered. Then my husband discovered when changing the air filter a pile of fine dust in the returns from when they sanded the ceiling enough to fill our shop vac 3 xs. We also had to clean the top of all cabinets and molding. The dust was EVERYWHERE. It took us a day and much effort.

They re-attached the dishwasher but then it didn't work. The second new dishwasher didn't work either until another repair man came out. It does work now. The cooktop was all scratched up with the lettering scratched off so they agreed to order a new one. For a few weeks they said we would have to install it ourselves. WHAT? They finally sent a service man to install it but about an hour later we smelled gas. We waited a day before calling them. "We will be out sometime this week," they said. NO! It's a gas leak. We called our gas company. They came right out and red tagged it. Two back burners are leaking. Now they are ordering ANOTHER cooktop and meanwhile the gas is off and I cant prepare my planned menu to cook for my family.

During this pandemic we carefully shop for 6 days. I need the cooktop to implement parts of what I purchased. They did say they would cover our take out food but will they really? I doubt it. We have always lived in new homes. Pulte Signature Centex and a semi custom builder at the beach. Never EVER anything like this. Do not ever buy from Lennar. This is only month 4 and I sit in dread of what the next calamity is going to be. Oh btw Eagle Mortgage ANOTHER Nightmare. Run to another builder. Lennar is poison.

All small stuff, more inconvenient and cosmetic than anything. Now while doing yard work around the house we find a water bottle sticking out of the foundation. Yes, a water bottle was thrown into the cement of our home's foundation during construction and it is now there, compromising the foundation in that part of the house. Seriously. We have found a string of such absurdities in the past year. Certainly not what we expected with the price we paid for this house. Maybe they should worry less about providing "bells and whistles" like the smart home, and just build a well-constructed home instead.