Lennar Homes

There were many problems. The home was not clean. There was paint splatters everywhere. I had to complain to have it re-cleaned before we moved in. Then the carpet was installed incorrectly on the stairs. Had it fixed but they use such crappy padding that we are stepping on tack nails. Smoke alarms kept saying low battery even when we changed the batteries three times. Still waiting for that to be taken care of. The paint job on the inside of the house deserves a 1 star. Wood work and walls only painted with one coat. Front doors in entire neighborhood are installed incorrectly. The hinges are on the outside which is not recommend due to the fact the hinge pins can be popped out easily and your home burglarized. No screen with the slider door. Not sure why they do not cost a lot. Closing was ridiculously late in the evening and then the keys did not work the next day. Very frustrating process to get stuff fixed. I would not recommend a Lennar home!

My wife and I moved to Aurora Colorado due to a relocation in her job. Our search needed to be fast and we hoped smooth. We found a spec home by Lennar that was in the framing stage and decided to move forward with it. First of all they made it clear that we would not be able to change a thing that was already planned for the home. I mean a THING, not the carpet, cupboards, countertops, or even the color on the walls. However, Steve the construction manager did allow me to keep the extra brick that covered the house as long as I came and moved it into the garage (HEAVY).

I don't know where to start, the entire experience dealing with Lennar was bad, from The realtor in the office named Ben, who is refusing to honor the listing price that he gave me few days before, or maybe his attitude of take it or leave it, that is just the beginning. After that is the contract that is written by the company lawyers which is full of disclaimers for the fraudulent acts. For example if you purchased a model home with a certain room 22' X 22', don't be surprised to receive a home with 19' X 19', all this is covered under "the changes does not substantially reduce the price of the home" of course the only reason for this disclaimer is to save money on material.

If an attorney is reading this please take this case! Homes are going up fast with NO quality control available! All because you walk around "blue taping" everything in the home Lennar seems to think they are OFF the HOOK from repairing items! Bought our home in May and everyday till today we are having issues with kitchen cabinets falling apart. Grating issues in the backyards... Grass dying no matter how much water you give it! House is 10 months old and tiles and also exterior walls are cracking! According to Lennar these are "settling cracks." WOW... This fast?

Everything is included... Including sketchy engineering reports and things that break down or show their flaws just as the warranty expires. Any early signs of a problem and they’ll repeatedly assure you that’s normal settling to delay until they can claim it’s not covered anymore. They lied to me about two lots. Caught them on the first lie and should have run then. Unfortunately it was a pattern and not an isolated event.

I’m a first time home buyer and the process wth Lennar was not good at all. They did a bunch of different things that were very shady from the pricing of our house to things we were supposed to have. No one answers the phones or returns my calls and no one is working to provide good customer service. I closed about a month ago on February 26, 2018. Since I closed things I need to get done have not and I just keep getting told they will get to it eventually. Also I have expressed my dissatisfaction and am constantly given excuses instead of solutions. I cannot wait to take my next survey. I feel that once I closed they decided that as builders they have no obligation to me as a customer.

While it's true they do build bigger houses for a cheaper price we have noticed the walls are very thin. Our son's room is next to ours and we can hear every word he says. The biggest issue with Lennar is the Customer Care. In order to get a response you have to send multiple emails or submit multiple requests through the myLennar account and you still will not get an immediate response. I will definitely not recommend this builder to anyone, not even my worst enemy.

Lennar is "everything included" where everything stands for lies, false promises, delayed communication. Our closing date was pushed with less than a month's notice. We were informed one week before the closing (mid-November) that landscaping for which they have already taken money would be done in the following Spring (Apr), because apparently grass dies in winter. On following up in March, we were told the date is pushed to end of Summer. They are clearly providing landscaping to newer houses, and hence it's proved that they are lying to us. Lennar's landscaping is a joke - it includes a small grass patch, a couple of bushes and a whole lot of sharp rocks which can easily injure kids and pets.

I just moved into my home 3 months ago and having major issues. Recently discovered there was no plumbing drain pipe installed at all in the guest bathroom! I am seeing cracking in all the bathrooms and the drywall bulging for some reason. I installed new wood floors upstairs and when they took the carpet up, we discover all the wood had water damage. When they replaced parts of the subflooring, we discovered water damage throughout all the wood. There was a hurricane that went through South FL couple months prior to purchasing my home and apparently Lennar did not cover the wood properly and FAILED to disclose the water damage when they sold the house.

We were very satisfied with the sales team and love their model homes first, but so disappointed and angry about their service and customer service after we moved in our new house. Don't trust what you see in the model home because your home will be different even you choose the same floor plan. Don't mention things like, missing caulking at wall base, handlebar is way out of plumb, broken tiles, panel on top of cabinet is loose, cabinet can't closed completely, deadbolt cannot be fully latched, the worst thing was the wash machine! The wash machine was leaking water. We called Lennar customer service, instead of replacing it, they called a GE technician over to fix it. Their explanation for NOT replacing one was we were already move-in and all appliances were ours, even appliances were broken! So, homeowner be careful. Make sure you try out all appliances before you move in. Once you move in, problem comes, you will stuck with it.

Do not buy at home with anyone that is affiliated with Lennar. They are horrible to work with. They do not care about their customer at all. They actually don’t even treat you like you are a customer once you buy one of their houses and they treat you more like you’re a nuisance. They take over small builders and think they can walk all over the homeowner. They don’t honor the warranties that were set in place and they think they are so big that they are untouchable. If you buy one of their homes you will definitely regret it. They have the worst customer service I have ever had with a homebuilder in my entire life and this is my fourth home that I bought and unfortunately the one prior to this was a subsidiary with Lennar or recently merged with them robot out by them such as CalAtlantic.

I've lived in my newly built home for 7 years. Beginning in the first year I began having problems with my microwave. Since then, every major appliance in my home has either had to be repaired or replaced at my expense. My heat pump has had four repairs at my expense. The plumbing was cheesy at best and we've had several leaks. Their customer service in the first year was so awful that I finally gave up trying to get them to fix anything. One of the kitchen cabinet doors was hung the opposite of all the others and I couldn't get Lennar to even fix that. DO NOT BUY FROM THESE PEOPLE!!! THEY BUILD A HOUSE OF THE POOREST QUALITY YOU WILL FIND IN VIRGINIA AT LEAST. You can have a custom, well-built home for that Lennar charges. And they lie. I was told lawn care was taken care of in the dues. Not true. These are just some of the problems. There are many more.

Do not buy a home from these people. They don't care. They built shoddy homes and no customer service at all and management only care how much they make. Horrible co. Too many good builders to deal with these **.

I recently put $1000 down as earnest money on the purchase of a new home from Lennar Homes in San Antonio. They dropped 41K off the price and gave me 8K off my closing costs if I financed through their Mortgage company. Real good deal I thought. Did a walk through and all looked okay. I went back a week later and noticed some severe problems with the foundation and brick on one side. Pictures are attached. I have purchased 4 new site built homes in my lifetime with a cable tension slab. Not one of them had broken bricks and a crack in slab. This house was completed in the last two months and never sold/lived in.

I bought a new construction WCI home (now Lennar) back in 2013. I currently have 80+ major construction defects - so severe that I cannot even list the home. To give perspective, I've lived in over 30 homes since I was born and haven't experienced anywhere near the number - and severity - of the issues that I have in a new construction Lennar home. My neighbors experience much the same, including faulty A/C systems that have caused tens of thousands of flood damages, as well as extensive mold. Simply do a search of Lennar reviews and you'll see the number of homeowners who have to deal with A/C systems and mold. It's a consistent pattern with Lennar. I've experienced 25 A/C malfunctions in 4.5 years. The A/C is just one of the dozens of issues in my Lennar home.

We have lived in a Lennar home for about four years. We had to use the warranty in the first year because drywall with holes in it had been used to build our home. We had to use it again to have a toilet and the flooring under it replace. It had been installed incorrectly. There were items that were missed during our walk-through that would have been obvious to anyone while doing the job: Floorboards too far apart (you can see the slab underneath), drafts throughout the house, crooked walls, sink with a major blemish, etc.

I had my own home inspector and on the report stated that the heat pump isn't turning on and trips the circuit breaker. Handed the report to Jonathan the sales agent before my first walk thru, on my second walk thru I was told by Bill and Brad that the issue has been resolved. So I purchase the house and moved in. 1/4/18 thermostat read 52 & 57. No matter how much I crank up the heat it's still cold. When the HVAC came he later informed me that I'm not the first house that has the same issue and that the circuit breaker is 30 and it needs to be 50, Emailed warranty and got a call on 1/5/18 states that they work Monday to Friday 8-5 and since I don't have the same working days and hours I had suffered for few days and nights in this cold house.

I have purchased two Lennar Homes over the years and while there were repairs needed, Lennar has stood by their warranty. I have had to state my case a couple of times and allow inspection of my complaint but in the end Lennar bent over backwards to make any repairs needed. It is pretty common to have to make repairs and tweaks when you buy a new home. I've purchased a few brand new homes and they always need repairs and tweaking. Anywho, lots of negative comments that I have not evidenced in either Lennar home I bought. I think they are a very reputable builder and they stand by their product.

Our home is 31/2 years old. At one year old we had private inspection done and had 37 pages of corrections needed by Lennar. Now, we have sold our home and found out the brick veneer was installed improperly and is leaking, the water damage extends to foundation according to inspection and smoke detectors are not wired correctly. Faucets are loose, windows are not sealed adequately and conduit to electrical box is not to code. DO NOT BUY A LENNAR HOUSE. You should never invest money in a Lennar home. It is a losing proposition.

I've read a lot of bad experiences so I will share mine. Keep in mind I am a new homeowner so maybe all these issues that others complain about I just haven't experienced yet and hopefully I won't. When we first did the walkthrough the construction manager pointed out a lot of things that had to be fixed/repainted that we would have never noticed ourselves. Which really made us trust him and his team. They put stickers on everything that needed to be fixed. Two days later we did our second walkthrough (we were closing in 2 weeks so everything was done quickly) and everything that needed to be fixed, was.

Horrible sales and construction... Wish I read these reviews before buying. Though their customer service is better it's not of much help with initial mesh up and pain we had to go through just because after signing contract you don't have any choice left.

We purchased a home from Lennar and moved in September 2016. We had problems beginning with our final walk through. Repairs were not made based on our final walk through and to our surprise the individual we had been working with resigned less than a week after we moved in. We were then introduced to an individual named John and he has proved to be the most difficult, incompetent, and rude Lennar rep. From day one John refused to be an advocate for us in getting repairs fixed that should have been done after final walk through. He couldn’t even find the final walk through paperwork outlining our repairs.

In 2013 I had a water leak in my living room. I covered the cost. Today 10/20/17 I get home from work. I go to switch light on and water is leaking from switch. The paint is bubbled, water spot on ceiling and about a foot from switch another water spot. The carpet is saturated. I call Lennar CUSTOMER CARE. BIG WASTE OF TIME. I turned off water because we started hearing water running. My house payment is about 80% of my net. Not sure how this will be fixed. I thought I had a quality home and would not have to worry about events like this for at least 10 yrs. Provided one image.

I purchased a new home build from Lennar. Prior to the close of escrow I did a walkthrough on the home, tagged areas that required repairs and attention. Upon the close of escrow and moving in many of the repairs were still not completed. I was informed that they would be made and that I would be allowed 30 days after move in to compile a list of additional items/repairs/adjustments that may need to be done. Since closing and moving in, it has been difficult to get my representative, Bryan, to schedule the repairs.

I bought a Lennar home a little over a year ago. The home was brand new. Now the A/C is freezing up. During the hurricane, I filled the tub up with water and my kitchen ceiling started to leak! I contacted Lennar and explained that a new home should not have these problems. All they did is send me a copy of the contract that states I only have a 1 year warranty! So now I find out that many homeowners are having the same issues. I was also told by someone that use to work for Lennar, that Lennar does not fill the A/C unit with enough gas, in to save money. At this point it's on me. But if you buy a Lennar home, before your year is up, make sure you check everything, including the gas on the A/C!

I bought a brand new home from Lennar 2 yrs ago & since we moved in it has brought us nothing but trouble & more trouble every day! There’s flooding in the front, side & back of the yard & it takes forever to get someone to look at it & fix it! The AC is just terrible! We have replaced a lot of the parts. Every few months something is going wrong with the AC, it has flooded my living room which is right below the AC storage room. It has caused me so much money fixing the damages caused by their faulty AC/installer.

Basically you spend about $250,000 on a home and they promise energy efficient homes and they actually fall extremely short for energy-efficient homes. I have found out since purchasing my home that the AC unit in my home is not the right size for the square footage that goes in my home. They said that is incorrect information. They stand by it but my house is hot so I called the manufacturer of the AC unit and they confirmed that it is for an 1800 square-foot home not a 24+ square-foot home. The roof is sinking and no one has fixed it. The warranty people are so uneducated it's not even funny that we have to deal with some of them. So prior to buying a home in this neighborhood make sure you get an independent air conditioning company and independent home inspector To inspect your home.

Do not purchase a Lennar home, the construction is terrible. The customer service is even more terrible. I have a new home which had mold problems. The paint is cheap and comes off. The ceiling is cracking and only 8 months old. Nobody really seems to care enough to come out and do the warranty work. Turned in a list in June and still have a lot of problems. Buyer beware.

When I 1st purchased my house from Lennar I thought I was buying great quality homes with zero problems plus since I was buying a brand new home I also expect it not to have any problems with the structure, materials and quality. Now after investing a lot money in getting this property I have been having Mold problems in my daughters Room and attic. The 1st time I saw the mold signs more than a year ago I thought It was not a big deal and decided to clean it with CLOROX but over the past year the mold problem had increased substantially to the point there is mold mites all around it. I'm so frustrated because I shouldn't be dealing with this type of problems too soon, I feel like my investment was not worth it at all.

Lennar homes are installing AC units that are under size for the square footage of the homes. I have a 2200 Square foot home and using a 2.5ton unit. My AC runs all day and doesn't stop. This is a new home. My home should have a 4 Ton unit but a 3.5 Ton would be better so that it can cool the home and shut off for a little while.