Lennar Homes

I can’t express the level of disappointment! Cheap Materials, Terrible Construction, drywall is paper thin! Electrical outlets don’t work! Defected tiles, missing pieces to bathroom vanities. Appliances are horrible and don’t work properly! Missing rain gutters! No proper irrigation in the community. Oh and Water pressure there is none!! I repeat. Don’t buy from Lennar!

We signed paperwork in January for a new house build with CalAtlantic and had a closing date on contract of August 9th (today). No communication through June until we met with construction manager who indicated their schedule looked like September...what? We are lining up house sale, furniture delivery, moving coordination and no communication from our builder. We've gone back and forth with excuses, weather, permitting process, and in the meantime watch 6 Lennar spec homes go up around us...guess they are not impacted by the held up processes. Today our house sits framed with electrical and HVAC in with no schedule for drywall or follow-up work to take place as well as no hard date for close...currently estimated in October. Not happy and am hopeful that the quality of finished product is better than their delivery communications or this will be a hard fight...

We purchased a house in Vero Beach FL several months ago. Since, we have had a couple issues. Such as the shower door installed incorrectly causing water to come out. Driveway pavers shifting. Kitchen counters had no sealer. Bar part of counter was leaning down. The list goes on. It took Lennar 2 months to address issues. Since then, other things have come up. Such as kitchen cabinets separating inside (all of them at the bottom). Broken tile. Second floor cracking. Pavers shifting. Uneven sod in front and back yard etc, etc. Bottom line is that it has taken me to call corporate to get a callback. I have included some pictures. I was told that the outlet to the stove is fine and that I must go to Home Depot to buy the supplies for the bar.

Never ever done this before, write a review. To anyone even considering buying in this development (Lennar Westshore Natomas California)...don't. Get in your car and drive away as fast as you can. The agents on site will downright lie about the properties to make a sale. And the customer service following signing...well there isn't any. I am a 67 yr old widow who moved here to be closer to family... Lennar is the biggest mistake I have ever made. Plan on selling asap.

My husband and I were looking to purchase our first home and a friend of mine recommended Lennar. She and I drove around to their different properties and came across a sales consultant name Kevin. He said everything and I mean everything I wanted to hear! I said to him at one point “you are a real smooth talker, let’s see if you can execute”. When my husband went to meet with him my husband was provided with different numbers, we said, "Ok we will still go through them with the deal," at signing the numbers changed AGAIN and we still signed.

I am currently in the process of watching my home being built at Heritage at Todd Creek in Thornton, CO. My home is supposed to be one of their premier models costing approx. $750,000. If you looked you probably saw many reviews like mine. Lennar seems to hire the lowest cost contractor they can. They encourage a weekly list of issues from home buyers but mostly ignore them or respond with vague responses that tend to hide the fact that they really don't answer. Or say they would be happy to refund my money. I spent much of my career selling building products to builders. To put it bluntly they just want the lowest price. Quality means very little to them. The same is true in this case.

There was significant damage to my lawn due to (a) improper drainage system and (b) home construction next to my house (by the same builder). I did not want to be obstacle and therefore, did not object or complain. However, verbally got confirmation from the constructor that he would take care of the damage (including replacing SOD) once construction is over. I have been following up with them for several months after completion of construction. Finally, when they arrived after several months of aggressive follow-up, they replaced sod only for part of the damaged lawn. For the drainage issue, they opted for a cheaper option of adding dirt instead of adding a drainage pipe (not sure if it is going to work when it rain). Overall, construction quality is poor and they don't care about resolving issues appropriately.

I have been living in a yard that is a swamp since moving in from day one 2 years ago. I have not been able to use my backyard, which I paid an extra 15k due to being completely flooded along with side yard, EVERY DAY! I was told after failed attempts at fixing this, that needed to be regarded and landscape issue. I was now informed that it is an issue for builder! "Please contact GSRas." They have placed blame on builder not landscaping. I am fed up that after two years I cannot walk on any lawn around my home which will now be a mosquito breeding ground. I have slipped fell and watch my dog sink into muck! I am so frustrated with being pushed off to HOA when your issue and will come to Lennar formerly Cal Atlantic random homesites etc. to deter people from buying! I WANT this fixed!!!

Me and my husband live in the Central Valley. We recently visited the Savannah Series in Clovis, CA at 4067 San Gabriel Ave Clovis, CA 93619. We were interested in purchasing one of the Lennar homes; sadly the customer service we received was horrible. When I walked in one lady was on the phone with a customer, but another lady was in the office and was not helping anyone. Me and my husband stood there for a few minute before she came out, looked at us and started shuffling papers on the wall. I had to say hello for her to acknowledge us and she said hi, but still was not open to helping. I asked if we could talk to someone about the homes and she asked me and my husband if we were looking for the Lennar homes in Fresno and that this was Clovis. I was very offended by the question and have since wondered if she asked other people who came in there the same thing.

We bought our home from CalAtlantic (now Lennar) at Falls of Hickory Flats (Canton, GA). Our home is very nice but having a problem with microwave and everyone at Lennar (formerly CalAtlantic when we bought) passes the buck and not step forward to help. Our display went out and under warranty. It turns out we have no model/serial number sticker on microwave and repairman says it usually means faulty and aftermarket and probably hiding something from us. After some investigating, Whirlpool gave the supposed model number to repairman but part is still on order and wonder if it is true model number. I would add that the model number provided whirlpool does not match what the design center informed us we would get when building our home. We wanted answers from Lennar and reached out to salesperson, builder and design center contact.

My husband and I had the displeasure of building a home with Lennar a little over three years ago. Going through that process, and living in that house for the past three years has been far from what we had hoped for our first home-owning experience, and I can only hope it is not the standard. During the buying and building process, it became apparent that there is high turnover with Lennar. It’s often difficult to get answers to your questions, especially if you attempt to reach the office, and not someone at the model home. Getting the contact information necessary to escalate issues is near impossible.

I purchased my Lennar home in a new development in September 2017. At the time of purchase we were informed by Lennar that there was an extensive drainage system installed in the community as the area had poor drainage. We were ensured that this system was designed in such a way that water retention would never be a concern. However, after the first heavy rain in January 2018 our backyard turned into a holding pond. Further, the water was visible. Did not drain completely until well over a week later. Following the procedures outlined by Lennar, I contacted my customer service rep to inform him of the problem.

Lennar sold us a "premium lot" in Mount Dora, Florida. The upgrade lot cost was $10k. The house sits high on a hill and looks over woods. A retaining wall was built and a fence installed by Lennar prior to building. Before building, we expressed a great deal of concern about the steep backyard hill and possible landscaping solutions to make the yard have any useable space. We were assured that while landscaping would come at a price, it was certainly possible to add stairs, a retaining wall and a patio. We decided we could make it beautiful and budgeted for the landscaping. After building, our entire street has been affected by the crumbling retaining wall previously in place by Lennar. Water running off the home roofs has caused yards to collapse.

Lennar treats Prospect New Home Buyers like Chess Pieces. That is, it does not matter how early in a project you attempt to secure a lot to start the process of building your new house (Galiano Estates/South West Miami Dade/Breaking Ground in May 2018.) It does not matter if credit, income and debt wise you are more than an excellent and serious Prospect Buyer with the Deposit Check in hand. What matters to Lennar is the size of the house you are interested in. What matters to Lennar is how much money they can make on their lots. That is, if you want to buy the least expensive house (not because that's what you can afford but because that is the house size you need). They will no longer communicate with you and pretend the current/upcoming Building Phases (as they make lots available to build).

I wish I could give Lennar at Gleneagles a good review. The reason I can't is because I give them a great review. The entire process has been completely pain and stress free. Damen ** the new home buyer agent has been 100% available and has been able to answer all of my questions. I would recommend them to anyone. So excited to move into my new home.

We purchased a Lennar Home in Winter Garden, FL back in October 2016. The final warranty repair item from our hit list was literally just finished last week! It took Lennar 19 months to fix the warranty repair items in our home! Let me tell you, if the homeowner doesn't stay on top of Lennar getting things completed, they never will be done! Their Customer Care Reps that handle the post-closing items are absolutely inept, ill-trained and cannot coordinate trade repairs. There is absolutely zero quality control on Lennar to ensure the trades are doing the proper repairs and quality work.

I have been dealing with Lennar for months now, not only did they lie to me about the price of the home, the earnest money amount, lied about when the home would be ready. These people got my $2000 check and then told me the home would not be built by the time they said! The sales people are only nice before you sign the contract, once they have your money they turn on you. They make you use EAGLE HOME MORTGAGE in order to "give closing costs" (they add it in elsewhere!!!). They told us one interest rate and the gave us a much higher one! My husband got sick and we can't move. We sent them all of the proof including showing that he was not getting paid and they refused to return the earnest money, even though they had of course promised that they would return it!! BUYER BEWARE!!!

I thought I had recently bought a new home in Southwest Florida only to find out that when they drew up the contract it was $10,000 higher than we had agreed. I have all the documentation of the offer and acceptance on email. It even went as far as me putting money down to seal the deal. I thought we had a valid contract. It did raise eyebrows when they tried to rush everything through today. I guess they expected me to not read the lengthy contract. They wanted me to hurry and sign. Now I see why. Please be very careful when dealing with these people. This just happened today, 4-28-18. I'll keep you posted as to how they handle the situation. If there's a lawyer interested, please respond.

We got a lot, and we started to build a house. After we signed the contract it is almost impossible to get hold by email or phones with anyone. We had the show up in person to try to find out something. As it turns out, Patrick is no longer with the company and right now we technically do not have a builder. We were also told that we could not have the phone number for the builder from corporate who is overseeing the in-progress homes, so we have no idea of the status of our home. We were also told that we no longer have a new home sales coordinator. We asked who we can contact for information about our house and asked if it would be Myriam since she is the new home sales coordinator at Lancaster. She informed us that it would not be her, and that we did not have a new home sales coordinator.

There were many problems. The home was not clean. There was paint splatters everywhere. I had to complain to have it re-cleaned before we moved in. Then the carpet was installed incorrectly on the stairs. Had it fixed but they use such crappy padding that we are stepping on tack nails. Smoke alarms kept saying low battery even when we changed the batteries three times. Still waiting for that to be taken care of. The paint job on the inside of the house deserves a 1 star. Wood work and walls only painted with one coat. Front doors in entire neighborhood are installed incorrectly. The hinges are on the outside which is not recommend due to the fact the hinge pins can be popped out easily and your home burglarized. No screen with the slider door. Not sure why they do not cost a lot. Closing was ridiculously late in the evening and then the keys did not work the next day. Very frustrating process to get stuff fixed. I would not recommend a Lennar home!

My wife and I moved to Aurora Colorado due to a relocation in her job. Our search needed to be fast and we hoped smooth. We found a spec home by Lennar that was in the framing stage and decided to move forward with it. First of all they made it clear that we would not be able to change a thing that was already planned for the home. I mean a THING, not the carpet, cupboards, countertops, or even the color on the walls. However, Steve the construction manager did allow me to keep the extra brick that covered the house as long as I came and moved it into the garage (HEAVY).

I don't know where to start, the entire experience dealing with Lennar was bad, from The realtor in the office named Ben, who is refusing to honor the listing price that he gave me few days before, or maybe his attitude of take it or leave it, that is just the beginning. After that is the contract that is written by the company lawyers which is full of disclaimers for the fraudulent acts. For example if you purchased a model home with a certain room 22' X 22', don't be surprised to receive a home with 19' X 19', all this is covered under "the changes does not substantially reduce the price of the home" of course the only reason for this disclaimer is to save money on material.

If an attorney is reading this please take this case! Homes are going up fast with NO quality control available! All because you walk around "blue taping" everything in the home Lennar seems to think they are OFF the HOOK from repairing items! Bought our home in May and everyday till today we are having issues with kitchen cabinets falling apart. Grating issues in the backyards... Grass dying no matter how much water you give it! House is 10 months old and tiles and also exterior walls are cracking! According to Lennar these are "settling cracks." WOW... This fast?

Everything is included... Including sketchy engineering reports and things that break down or show their flaws just as the warranty expires. Any early signs of a problem and they’ll repeatedly assure you that’s normal settling to delay until they can claim it’s not covered anymore. They lied to me about two lots. Caught them on the first lie and should have run then. Unfortunately it was a pattern and not an isolated event.

I’m a first time home buyer and the process wth Lennar was not good at all. They did a bunch of different things that were very shady from the pricing of our house to things we were supposed to have. No one answers the phones or returns my calls and no one is working to provide good customer service. I closed about a month ago on February 26, 2018. Since I closed things I need to get done have not and I just keep getting told they will get to it eventually. Also I have expressed my dissatisfaction and am constantly given excuses instead of solutions. I cannot wait to take my next survey. I feel that once I closed they decided that as builders they have no obligation to me as a customer.

While it's true they do build bigger houses for a cheaper price we have noticed the walls are very thin. Our son's room is next to ours and we can hear every word he says. The biggest issue with Lennar is the Customer Care. In order to get a response you have to send multiple emails or submit multiple requests through the myLennar account and you still will not get an immediate response. I will definitely not recommend this builder to anyone, not even my worst enemy.

Lennar is "everything included" where everything stands for lies, false promises, delayed communication. Our closing date was pushed with less than a month's notice. We were informed one week before the closing (mid-November) that landscaping for which they have already taken money would be done in the following Spring (Apr), because apparently grass dies in winter. On following up in March, we were told the date is pushed to end of Summer. They are clearly providing landscaping to newer houses, and hence it's proved that they are lying to us. Lennar's landscaping is a joke - it includes a small grass patch, a couple of bushes and a whole lot of sharp rocks which can easily injure kids and pets.

I just moved into my home 3 months ago and having major issues. Recently discovered there was no plumbing drain pipe installed at all in the guest bathroom! I am seeing cracking in all the bathrooms and the drywall bulging for some reason. I installed new wood floors upstairs and when they took the carpet up, we discover all the wood had water damage. When they replaced parts of the subflooring, we discovered water damage throughout all the wood. There was a hurricane that went through South FL couple months prior to purchasing my home and apparently Lennar did not cover the wood properly and FAILED to disclose the water damage when they sold the house.

We were very satisfied with the sales team and love their model homes first, but so disappointed and angry about their service and customer service after we moved in our new house. Don't trust what you see in the model home because your home will be different even you choose the same floor plan. Don't mention things like, missing caulking at wall base, handlebar is way out of plumb, broken tiles, panel on top of cabinet is loose, cabinet can't closed completely, deadbolt cannot be fully latched, the worst thing was the wash machine! The wash machine was leaking water. We called Lennar customer service, instead of replacing it, they called a GE technician over to fix it. Their explanation for NOT replacing one was we were already move-in and all appliances were ours, even appliances were broken! So, homeowner be careful. Make sure you try out all appliances before you move in. Once you move in, problem comes, you will stuck with it.

Do not buy at home with anyone that is affiliated with Lennar. They are horrible to work with. They do not care about their customer at all. They actually don’t even treat you like you are a customer once you buy one of their houses and they treat you more like you’re a nuisance. They take over small builders and think they can walk all over the homeowner. They don’t honor the warranties that were set in place and they think they are so big that they are untouchable. If you buy one of their homes you will definitely regret it. They have the worst customer service I have ever had with a homebuilder in my entire life and this is my fourth home that I bought and unfortunately the one prior to this was a subsidiary with Lennar or recently merged with them robot out by them such as CalAtlantic.