Lennar Homes Reviews
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About Lennar Homes
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Lennar Homes constructs residential properties, including single-family homes, townhomes and condominiums. Founded in 1954, it integrates smart home technology into its constructions. Lennar operates in 21 states, providing a range of housing options to meet diverse needs.
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Lennar Homes Reviews
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Reviewed Aug. 12, 2026
When I first purchased my home, I was happy with it, and things got fixed in a reasonable time. At the two year mark, that's when the real issues started happening. I have a leak coming from either my 2nd floor window or the roof. It is causing black mold all over the drywall ceiling in my garage. And the 2nd issue is that my foundation cracked in the floor of my basement is a corner, and above the same crack there is a minor leak. They refuse to fix any of it and use sub-par contractors. After a year, they won't cover anything, and you need to read the fine print, such as what the foundation warranty covers. The lady on the phone basically told me that only if your house can't be supported by the foundation, that's when they cover it.
Reviewed Aug. 9, 2026
I had a purchase agreement on a home. They sold it to me for 1 price, advertised it continually online $4k cheaper than I paid. I showed up to check on status one evening & found the house straight across the street with a rental sign in the yard. I found out they sell cheaply to investors & then rent them out. I was looking for a decent “neighborhood “ to raise my disabled grandson in. Not a rental community with high turnover. Called loan company & cancelled agreement., I should have done my homework more thoroughly. Antler Creek, Edmond OK.
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Reviewed Aug. 5, 2026
We purchased a newly built home a little over a year ago built by Lennar. Lennar supplied a one year warranty on the house. One of our first issues had to do with the landscaping. Then wiring problems popped up that almost burnt the house down. Then the interior ceiling started to sag. We found that the main shower had not been properly installed. Then we found the laminate covering all surfaces in the kitchen started peeling. We contacted Lennar as they instructed from the first month we moved in. They ignored us completely for the first 8 months. Then we threatened to get a lawyer involved, and they somehow made time to talk to us.
Their first solution to all our issues was to mark them all solved and closed on their app. Then, when we pressured them further, they came out, looked at one issue, said everything was 'fine' and closed our work orders again. Eventually our year of warranty coverage was up, and they deleted our account on their app. Nothing ever got addressed or solved. It was a waste of time and money added to our mortgage to have that bs 'warranty.' Lennar never solved a single one of our issues, and only ever acknowledged them when we threatened lawyers. Then they delayed and delayed until they could say our warranty was expired. Terrible business, no follow through. Biggest regret we have with this house. We had to hire and pay electricians, landscapers, and handymen to take care of the problems that were created in the house. I would never, ever have them attached to anything I do in the future.
Reviewed Aug. 5, 2026
Recently in an attempt to relocate to WPB, came across a neighborhood referred as Arden, initially interested due to convenience of location decided to reach out to a sales person. This is my experience step by step. Sales person seemed desperately to finish sale w/o much knowledge about the community, rarely available and responsive only at times. Poor communication skills and on vacation most of the time. Quickly decided to move ahead with purchase not because of a good product but because I was in need of a place to stay to avoid a 90 min daily commute. I was referred to a Lennar mortgage company, equally unresponsive and sketchy.
Based on income and credit score approval went through < 24 hours but Lennar made very hard to agreed on terms of loan due to some sort of “federal regulations” that “made impossible to honor builder’s credit or concessions” - they only pushed to get the most cash up front and more than 15k in ghost fees at closing. Paid deposit right away to realized that my new employer and myself would not be a good long term match so I backed off the purchase. Deposit has yet to be refund claiming a 90 day period to do so. Suffice to say, quality of construction, design and layout quite a fall behind structure/construction based on initial walk through the property - cheap materials, poorly designed bathrooms and lighting. Overall a 3/4 of a star experience. I do not recommend this builder much less their mortgage folks.
Reviewed Aug. 2, 2026
Was treated great at first and then it all went upside down when we decided to cancel our purchase contract and get our deposit refunded. Went 2 weeks without a cancellation and then 2 months without a refund of my deposit. Several emails on status with no response. Then finally area manager responds after I mention the news and Better Business Bureau and states, "You signed a cancellation for Lennar to keep your deposit for a future purchase." Who in their right mind would give them money for a future purchase. If I’m canceling it’s for a reason and not to buy later. No one in their right mind would do that.
No one wants to take responsibility for this or answer their phones. Now it’s definitely news and BBB and Consumer Affairs. Glad I didn’t buy from them now. We were even told that our deposit was totally refundable during the initial agreement minus a small admin fee. That was a lie. Stay away if you’re smart. Do your homework work, poor customer service and craftsmanship from what I have read from others.

Reviewed Aug. 2, 2026
Disappointed – Major Issues with Parking, Layout, HOA, and Quality. Do your research before buying here! Living in this community has been extremely frustrating due to poor design, lack of safety features, and terrible management. Here are the main issues potential buyers need to know:
No Parking & Small Garages: Parking is an absolute nightmare. Standard full-size SUVs do NOT fit inside the garage, and there is virtually no guest or overflow street parking available. If you drive a larger vehicle or have guests over, expect a major headache.
Feels Like a Hotel Environment: There is a constant stream of people coming and going at all hours. Even though the HOA strictly prohibits short-term rentals/Airbnb, it is clearly still happening regularly and not being enforced.
Brutal HOA: The HOA is aggressive and difficult to deal with on minor issues, yet completely fails to enforce major community rules like unauthorized rentals and parking.
Safety Hazard / No Street Lights: The streets are pitch black at night because there are no street lights installed, creating a real safety concern for walking or parking.
Undersized A/C System: The A/C unit installed in the home is simply too small for the overall square footage of the house. It struggles constantly to keep up with the Florida heat, driving up energy costs and leaving rooms uncomfortably warm.
Overall, between the lack of parking, poor structural layout, undersized HVAC units, no basic safety lighting, and an unpleasant hotel-like turnover, I strongly suggest looking elsewhere.

Reviewed July 27, 2026
One of the worst builders you can buy. They are know for builder defects and not supporting their product. They gave us FAKE warranties on our 2 air conditioning systems. We found this out when they broke and spoke directly with the manufacturer. We had NO WARRANTY WHATSOEVER. The builder refused to do anything about. We had to spend THOUSANDS of dollars, but we still don't have a warranty on our AC systems. Do yourself a favor and look up mold problems and Lennar. Search for foundation problems and Lennar. Run from this builder!!!

Reviewed July 24, 2026
Absolute trash!!!! Low quality homes and the AC is so bad that it is half the power it should be for a home that size. There's nothing they can do about the heat in the summertime, and I couldn't sleep for so long that I had to pay thousands to end my lease early. These people need to go to prison.

Reviewed July 20, 2026
I deeply regret buying a home from Lennar. What should have been an exciting experience has turned into months of frustration. Since moving in, we’ve found multiple construction and quality issues that should never have passed inspection. The most disappointing part isn’t just the problems—it’s Lennar’s refusal to properly address them. Instead of standing behind their work, they have repeatedly dismissed our concerns or delayed taking responsibility. As a homeowner, it’s incredibly frustrating to spend so much money on a new home only to be left fighting to get legitimate issues repaired.
My experience with Customer Service Manager Barry ** has only made things worse. In my opinion, he has been unprofessional, unhelpful, and unwilling to advocate for the homeowner. Rather than working toward solutions, I felt like my concerns were minimized and ignored throughout the process. A new home should provide peace of mind, not constant stress and endless follow-ups. If Lennar truly cared about customer satisfaction, they would stand behind the quality of their homes and treat homeowners with respect instead of making them fight for every repair. I cannot recommend Lennar based on my experience. If you’re considering buying from them, be prepared for the possibility of poor workmanship and disappointing customer service after the sale.
Reviewed July 14, 2026
Lennar does not inmate clear communications. They deflect and avoid giving specific answers. While friendly, they make excuses and are inconsistent.

Reviewed July 14, 2026
... Horrible finishes,... They use cheap, old, degraded products... 2 year old house has MORE problems than an established home. Poor valves (failing in as little as a year), uneven slabs, terrible tile work, ancient water heaters, stripped out cabinet hinges, non functional electrical outlets, poorly sealed windows, uneven doors, poor water pressure, cheap angle vaves.. JUST TERRIBLE AND POORLY made homes

Reviewed July 9, 2026
The house is fine! No issues, the community they built is a whole another story. They failed to protect our amenities. Now we are stuck in a community where the pool may be shut down due to issues.
Reviewed June 30, 2026
Their warranty solutions and customer care are pathetic. We have been treated as if we are liars and crooks. They close items with no work being performed. When you call them on it, they tell you to reopen, which means you have to explain, take pictures, and deal with frustrating AI agents all over again. After more than 30 days of this type of frustration, we received a message that these items had to be noted prior to move-in; therefore, they are not covered. Save yourself the trouble and buy from a different home builder.

Reviewed June 19, 2026
This Company is the worst! I bought a home in Kingsridge recently..Cheapest construction I’ve ever seen! Stay away from this Company!!!

Reviewed June 15, 2026
Lennar is currently using DECEPTIVE LISTING PRACTICES w/ their Jarrell "Summer Savings" listings. They mark down one home drastically that is NO LONGER AVAILABLE but is still showing for Sale online. They will take the appointment to view the home and when you get there they will try to sell you the higher priced homes. But, the kicker is they will NOT DISCLOSE the home still online for sale is UNDER CONTRACT with another buyer. This is EXTREMELY shady! Not only that but they will still pretend it's available and ask for you to put down a "DEPOSIT" to secure the home promising it to be "refundable" which it is not.
I've worked with many other new home builders in the past as a buyer and have purchase homes with a "deposit." Once you put the deposit down they are telling you they will hold the home but they are still not being honest with new buyers. They avoid giving any specific information on the home and promise to send it but don't. I see other homeowners online who have purchased Lennar and are very dissatisfied. I would never trust this company!!
Reviewed June 15, 2026
Lennar Homes are terrible once your annual inspection and you give them a list of issues that need to be fixed, they give you every excuse in the book not to fix anything. Our inspection guy Adam will make up any excuse not to fix your list of issues. The gutter guy did zig zag shape on the side of our house. Looks so bad. It's an eye sore! I Walked around the neighborhood. Every home like mine is straight! Not a cut and paste job. Entry way wall indents, Adam said they can fix but it will look bad. Had the same problem upstairs and drywall guy fixed it no problem when we first moved in. What's the point of Lennar asking you for a list if they are going to give you excuses. Plus, our house floors creaks. I would not recommend Lennar homes to anyone.
Reviewed June 12, 2026
I am a homeowner at Towns at Ivy Creek, a Lennar community in Buford, GA. I am writing this review after 6 days without air conditioning in my home, with a newborn and young children present. I reported the issue Sunday night (Service Request #**). The diagnosis: a hole in the evaporator coil. Despite the urgency, we are still waiting on a replacement part with no confirmed ETA.
During this time: the upstairs of our townhome reached 86°F, Lennar's emergency line went unanswered, RGP HVAC (their contractor) placed temporary window units but refused to install one upstairs citing safety hazards, and my one-month-old premature infant was taken to the Children's ER in Sandy Springs. Hotel accommodations were approved — and I appreciate that — but a family should not have to leave their home for nearly a week waiting on a coil replacement in a relatively new Lennar home. I have documented everything. If you are considering buying a Lennar home, please factor in how warranty and emergency service requests are handled post-closing.

Reviewed June 11, 2026
We bought our new built home in Hickory Bluffs in November 2022. Our exterior painting is already chipping and needs an entire paint job. It appears that Lennar did a lousy job by thinning out the paint. Also we have had roof issues and we would NEVER recommend Lennar. It’s like putting lipstick on a pig. DON'T BUY.

Reviewed June 8, 2026
I would not recommend buying a home from Lennar. From the first day I moved in, I’ve had plumbing issues and recurring leaks. Instead of properly fixing the problems, they send the cheapest plumbing company and the issues keep coming back. Customer service has been very disappointing. They often blame the problems on other things rather than taking responsibility, and once you buy the house, it feels like they no longer want to help. The materials used also seem cheap, and the overall quality has not met expectations. Very frustrating experience. I would recommend looking at other builders before purchasing a home from Lennar.

Reviewed June 8, 2026
Disappointing Long-Term Quality and Poor Customer Support from Lennar. We purchased a new Lennar home in 2020 and were initially excited about the move-in. Unfortunately, in 2026, we experienced major plumbing problems when our sewer line began backing up into the house. After an inspection, we discovered the issue was not due to normal wear and tear — the sewer line under our concrete driveway had completely separated because the pipes were never properly glued or joined during installation. This was clearly a construction defect from day one. The repair required breaking up the driveway and cost us $10,000 out of pocket.
We contacted Lennar for assistance, expecting some accountability for substandard workmanship on a relatively new home. They simply stated that the warranty had expired and refused to help or even discuss any contribution toward the repair. For a large national builder like Lennar, this level of response is unacceptable. A company of their size and reputation should stand behind their product beyond the strict letter of a short warranty, especially when the problem stems from improper installation rather than age or owner neglect. We now have significantly less confidence in the long-term quality of Lennar homes. Future buyers should be very thorough with inspections and consider the limited recourse if major issues appear after the warranty period. Extremely disappointed in both the initial construction quality and the complete lack of support.
Reviewed June 5, 2026
Dealing with Lennar Homes to get a home Mortgage through them (The San Antonio ranch) was the worst experience I have ever encountered. I'm not sure anyone there knows what they are doing. A girl named Jazz was the only helpful person there. Underwriters refused to call us to explain things.... I could go on and on. We bought a 200K house for our kid to use while attending college there and with our 3M dollar home paid for, over 700K cash in the bank, making over $200K yearly and having a portfolio of over 3M in other properties paid in clear, that wasn't enough to satisfy them. They asked for some of the most ridiculous paperwork ever and I have bought many properties, so I would know. The right hand has no idea what the left hand is doing there. Their website says it's "a simple and stress free process".... my ass!! We finally paid cash for the damn house instead of going through their Mortgage process. A COMPLETE NIGHTMARE!!
Reviewed May 23, 2026
We purchased our home from Lennar in Ocean Isle Beach with very specific requirements, one being there would be no vacation rentals / air bnb's. We were assured and even have in writing that there would be no short-term rentals allowed. Well, that was a lie. They had a property management company take over and now there are short-term rentals. We have had nothing but issues with the vacation rentals whose renters do not respect that this is a residential neighborhood. This weekend, we are dealing with a very loud and disruptive motorcycle gang. In addition, they promised the pool would be finished by spring. It's almost summer and the pool is not completed. This company needs to be run out of the state.
Reviewed May 22, 2026
I would give this builder zero stars if I could. Buying a new build from Lennar has been a very disappointing experience due to the many problems with the home. I’ve owned existing homes before and never dealt with this level of issues. I plan to sell this house as soon as I’m able to make a profit.
Reviewed May 21, 2026
Do not buy the Victoria model in the Timbers at Everlands!!! I was warned by other homeowners on my move in day that the upstairs will remain 10 degrees hotter (or colder) than the first floor. This has come to be true due to improper HVAC engineering, and neither Lennar or Strada has a fix for the issue. One construction supervisor actually told me to move the thermostat upstairs!!! Other than that we are pleased with the development and amenities.
Reviewed May 21, 2026
Lennar Homes should have -5 stars! I followed all that was required of me, I sent the funds quickly and timely. They rushed me and told me send the money right away. Then we get to the closing date and they all of a sudden have questions about the funds and my credit report that they had the entire time. My family says why are they rushing this? I took it as Lennar Lenders and builders are eager to help me. Not the case!
As a single ** woman that works hard for every dime I have, Lennar Homes treated me as the money I paid in good faith was not mine. Lennar Homes constantly dangled the house in front of me and allowed me to visit the home as often as I wanted, however, I believe they knew they were going to take my $10,500 and keep their house too. Lennar Home and Builders is a dishonest company and will take your money and not return any of the funds. I am still awaiting my to receive my hard earned money almost a month. In my opinion, DO NOT PURCHASE A HOUSE FROM LENNAR HOMES!
Reviewed May 21, 2026
The roof leaks after less than 2 years of construction. This is a common issue here in the Brookmill community and warranty only covers if it's less than a year.
Reviewed May 11, 2026
Recently purchased a Lennar Home in Mckinney, Tx. Sales person was very nice until signed the purchase agreement. After they won't respond any e-mails nor any calls. One time I tried to visit the home before closing but sales person won't let us in. Said wait for closing. Unfortunately, I used their mortgage too. Same story. Never respond any of the calls. VERY FRUSTRATED. They give us two times the final amount. so I have to wire it two times from the bank. So I had lost $40 each wiring fee. Please stay away from this Builder. NEVER RECOMEND THIS BUILDER.
Reviewed May 10, 2026
Coming up on my one year warranty, have a couple issues with my townhouse in Kingston Ridge in Lowell IN and can’t get any response from the person whose number I was given, zero response to phone calls. How do I get my issues resolved?

Reviewed May 6, 2026
Multiple warranty repairs, repeat contractor visits, and quality-control concerns experienced after move-in. Independent inspection highly recommended before closing.
Reviewed May 2, 2026
Title: Documented Drainage Defect — Lennar Closed Work Order Without Repair or Notification. We are homeowners at a Lennar community and have been dealing with a drainage defect since October 2025. This review is intended to help prospective buyers understand what Lennar's warranty process looks like in practice, not just on paper. The defect: Per our warranty, swales adjacent to our property must drain within 48 hours of rainfall. We have documented with timestamped photos that water persists for 72+ hours. This is a clear warranty breach, not a gray area.
The warranty process: After opening a work order with photographic evidence, we were assigned a warranty representative who missed a scheduled inspection appointment without notice. The work order was subsequently closed — without our knowledge, without a repair, and without any communication to us — with only an internal note saying the issue would be "monitored." When the next rain event occurred, we again documented the defect with timestamped photos taken at 24, 48, and 72 hours post-rain, and sent them directly to the warranty representative. He did not visit the property as he had committed to. No repair has been made. No timeline has been provided.
What prospective buyers should know: Lennar builds at scale across the country, and its warranty team appears to be structured in a way that makes it very easy for work orders to be closed without resolution. If you are considering a Lennar home, ask in writing how warranty claims are escalated, what the process is if a repair is not completed, and whether you have any third-party dispute resolution rights before you are forced into arbitration. We are pursuing all available remedies. This review reflects documented facts.
Reviewed April 27, 2026
When I first saw the home was a shocker, it was nothing like the home that I seen online, for I had purchase this home while I was in another state, there wasn't a refrigerator and the countertop was just some cheap material that should have been in a bathroom, the home was overrun with insects, the ceiling were in bad shape from the hallway to the sitting room, the wall were in the same condition, the flooring was coming up in spots, the rear porch was a joke as it was about 3ft wide and the yard was filled with grass and some uncontrollable weeds then there is the HOA that came in and complained about the weed (the whole division had a weed problem), they went up on price about a year later by about 50 dollars. I would not recommend them to anyone.

Reviewed April 25, 2026
I am a first time homebuyer purchasing a new home in NC. My sales consultant was Mary ** and she was a terrible experience. Lennar proposes this all inclusive incentive and she neglected to add it to the contract and her tone and customer service in addressing the situation was pathetic. She did not take accountability for her mistake, she was passive aggressive in her response and lied and said she had a recording telling me that the appliance package was NOT included playing a recording from an entire different interaction she had.
I had a witness in her saying it WAS included. Her entire approach was negligent and dismissive and ruined my experience. The lending process was a total nightmare, my loan processor Trent ** was minimally responsive and very demanding when he was. I have not been able to reach customer support or my liason… just a bunch of run around the end up nowhere. 0/10 REGRETTABLE experience and I’m saddened. I expected home buying to be difficult, not totally ruined.

Reviewed April 20, 2026
I strongly advise against purchasing a home from Lennar. The quality of construction, materials, planning, and design in their spec homes is consistently substandard, and the company demonstrates a complete lack of accountability for its workmanship. Prior to accepting any new construction home from Lennar, I highly recommend conducting a thorough personal inspection and hiring an independent professional inspector. Additionally, request a utility locator to verify the location of underground electrical lines—do not rely solely on their survey. My experience with Lennar has been deeply frustrating. From the moment I took possession of the home, numerous defects were evident: wall corners that were closer to 60 degrees than the required 90-degree right angles, multiple electrical issues, extensive drywall problems, and widespread use of cheap materials paired with shoddy workmanship.
One of the most egregious issues occurred in my backyard. I had planned and scheduled the installation of a swimming pool, only to discover live electrical lines running directly through the middle of the yard once excavation began. After weeks of delays and excuses, Lennar eventually promised to resolve the issue. However, nearly a year of persistent follow-up—hundreds of emails and phone calls later of wasted time on my part—resulted in no action from the builder. My unusable backyard sat idle the entire time. In the end, it was my pool company that had to resolve the issue, causing the entire project to be completed over a full year behind schedule.
Compounding the frustration, when I later removed the sod to install turf, a large mound of dirt along the side of the house was cleared, exposing a severely damaged and chipped foundation slab. The stucco on the exterior wall also stopped abnormally high, leaving the foundation inadequately covered. When I raised this concern with Lennar, their response was dismissive. They claimed the finished floor elevation was acceptable, grades were proper, and there was positive drainage—despite clear visual evidence to the contrary. Before-and-after photos show the grade rising sharply from back to front (the opposite of what it is supposed to be), indicating the dirt mound had been deliberately used to conceal the defective slab and stucco work.
Lennar has refused to accept any responsibility, insisting the damage was not present at closing and must have been caused by me or my contractor. This claim is particularly absurd given that I possess construction-phase photos clearly showing the damaged slab before it was covered. Unfortunately, nearly every home in this development exhibits similar slab and stucco deficiencies near the base, though mine was among the most severe. It is unacceptable that a major national builder would deliver such poor-quality homes and then actively deny documented issues rather than stand behind their product. Homebuyers deserve far better. Buyer beware!
Reviewed April 15, 2026
Poor workmanship, I closed 3 weeks ago on my home in Wellen Golf and Country Club in Venice Florida. On the day of closing I couldn’t move in my furniture because of poor workmanship that had to be fixed. They had a list of work that had to be done for 10 days. They assured me they would be done on the day of closing they decided to do the work. It’s been 3 weeks. The work is still not completed. I don’t have my key fobs to get in the guard gate. I purchased the home and 4 of my Relatives also purchased one. We all had the same experience. They just don’t care. DON’T purchase a home from them.

Reviewed April 12, 2026
From start to finish my experience was a complete nightmare. I am still getting emails and texts from them after I canceled on the home. The house was poorly built and their business practices were sketchy. They kept upselling their houses and ultimately told me I did not qualify after weeks of paperwork. They could have been upfront from the beginning. Luckily I received by earnest money but the harassment continues. They need to be investigated.

Reviewed April 12, 2026
This review is solely for Natalie ** with the Lennar sales team and NO ONE ELSE (Email is: **). If you are considering Lennar in the San Diego area, GO WITH NATALIE AS YOUR SALES AGENT!!!! If you get any other agent, HANG THE PHONE UP and call back until they pass you to Natalie. Seriously. This woman:
2) Convinced her boss to keep the price almost the same for the better unit!!!!
3) Worked on my file ON HER DAYS OFF when she did not have to and never, not once, complained about it. (I can be relentless in business deals, so take that for what it truly is.)
4) Worked flexibly with my Type A, attorney-in-the-making personality and still maintained a cheerful, jolly, and very professional demeanor. I was waiting for her to slip up so that I could have a reason to not have to write one of these, but she never did. 👏🏾👏🏾
5) Fed and cared for my crying infant so that I could sign paperwork in peace. 🩷❤️🧡
6) Tirelessly corrected document after document, and personally crafted emails to match my type-A needs, giving not one complaint.
7) Any and every problem we had, she fixed it almost immediately, but she also politely stood her ground on things where I was 100% incorrect. She didn't scold me or arrogantly correct me. She just patiently waited for me to see that I was wrong.
8) I thought she would suddenly become mean after we handed over the last bit of the 19,900 down payment like Lee over in the mortgage department, but SHE NEVER DID.
Lennar is not a company that I trust based on national reputation, but I'll be damned if I don't stand up and say that Natalie is 98% the reason we went through with this purchase, and has helped their reputation and how I see them now vs when we started. If we had gotten any other agent, I SWEAR TO BOB I would NOT have gone through with it. Absolutely NOT. No way. It was her diligence and savvy business skills that cashed Lennar a $719,900 check, and I can honestly say that after my experience with Natalie we would consider buying with them again in the future. I have a 2-year-old and an infant. My husband and I just closed on the 8th, and there are a million plus one boxes to move from our old place to this one. So the fact that I'm taking any minutes out of my day to write this should tell anyone reading that the recipient must have truly earned it.
Reviewed April 7, 2026
I wish I could give zero stars. My experience with Lennar has been horrible. I stated my first process in October of 2025 to receive a call one day before my walk through to tell me my loan was not approved. I decided to try the process again in March 2026. I did not have a agent so I was assigned Joann who was absolutely horrible. She was rude, unprofessional and down right prejudice. I also worked with loan officer Cole who would not answer my call or text. I can't believe the way I was treated both times. However within 7days I am currently in escrow through Century Homes. From reading previous reviews looks like I dodge a bullet.

Reviewed March 24, 2026
We recently bought a home and had a very negative experience working with Lennar. Communication was consistently poor, incorrect information and pricing were provided multiple times in writing, and there was little willingness to work with us as buyers. We were pressured into extremely short timelines, given limited opportunity to review or ask questions about a lengthy purchase agreement, and often struggled to get timely or accurate responses.
In the final two days before closing, our closing costs increased by $13,000 due to Lennar’s errors, late corrections, and missed disclosures. When significant issues arose - especially around the appraisal, which came in significantly under value and was not shared with us until two days before closing (despite Lennar receiving it days ahead of us) - Lennar showed little flexibility or effort to help resolve them, despite allowances clearly stated in the purchase agreement. Interactions with both the sales representative and loan officer were frequently unprofessional and dismissive toward us and our real estate agent. Overall, it was clear that Lennar prioritized closing the sale over transparency and customer satisfaction. While we are ultimately happy with the house itself, we would not choose to work with Lennar again based on this experience.

Reviewed March 21, 2026
Lennar is subpar when it comes to service work, and customer service. We moved in about 6 months ago. We have tried to settle into our new home. There are plenty of cosmetic issues (none are covered) but my biggest concern comes from my smoke detector going off while I am cooking. This is an issue several times a week. I am not constantly burning food, and my stove is kept clean, and there is NO VISIBLE SMOKE. I reported my concern to Lennar and was told that "the house was built to speck, and they don't deviate from plans". The appliance company came to check out the stove. They mentioned that our gas range is not vented to the outside of the house. This open floor plan home just recirculates the air.
There is a charcoal filter in the microwave but it does nothing to stop the smoke detector from constantly going off. The vent is in the microwave, which is above the stove. It pulls in from the bottom and pushes hot air, food particles, and the exhaust from the gas flames, straight into the smoke detector. Yes, the the smoke detector is the correct distance from the stove but the is clearly on issue with the vent aimed straight to the smoke detector, carbon monoxide detector and Ring monitor. The stove is on an outside wall. It should be vented outside! Lennar is unwilling to do what is right. They only do what is easy. Save yourself some big headaches and look for a different builder.
Reviewed March 21, 2026
The lies are beyond belief. The CDD is outrageous. We paid for a road to be widened, pipes to be laid. Why trucks speed down the road 60 miles an hr. Now the sales people don’t even know WTF they are talking about. Wood homes in Fl. Good luck people. They now are undercutting the prices we paid for these houses in 2023. My street is like a city in Miami called Hialeah. Google it. These need to be 0. The siding is some type of manufactured wood being put on with wood strips mass produced. Fewer window, high ceiling, they are impressive. Let’s see how they do with hurricanes. Two in 2024 back to back. We boarded up our windows!! They lasted by 2 miles. Rain just came in my sliding glass door 3 days ago.
They have let speculators buy all these homes. You will never know who is 5 ft away from you. My next door one came into my house and undid my alarms. We have had to google every single one of these issues. The longer they sit the lower the price. We have had 10-15 people living in one house. With up to 8 cars in one house. They are mostly from Puerto Rico. Loud music, loud parties. They don’t give a dam. By the way there is a 5 bedroom for under 200g. On sm north side the slum side. You never know who uses the club house. They have no rules on who can rent these houses. BUYER BEWARE. Owned by Disney. No way to afford an attorney. But next month I will see getting one in Coral Gables Fl. They will take my case on a contingency based. Watch.
Lennar Homes Company Information
- Company Name:
- Lennar Homes
- Website:
- www.lennar.com




