Lennar Homes Reviews

I would give this builder zero stars if I could. Buying a new build from Lennar has been a very disappointing experience due to the many problems with the home. I’ve owned existing homes before and never dealt with this level of issues. I plan to sell this house as soon as I’m able to make a profit.

Do not buy the Victoria model in the Timbers at Everlands!!! I was warned by other homeowners on my move in day that the upstairs will remain 10 degrees hotter (or colder) than the first floor. This has come to be true due to improper HVAC engineering, and neither Lennar or Strada has a fix for the issue. One construction supervisor actually told me to move the thermostat upstairs!!! Other than that we are pleased with the development and amenities.

Lennar Homes should have -5 stars! I followed all that was required of me, I sent the funds quickly and timely. They rushed me and told me send the money right away. Then we get to the closing date and they all of a sudden have questions about the funds and my credit report that they had the entire time. My family says why are they rushing this? I took it as Lennar Lenders and builders are eager to help me. Not the case!

The roof leaks after less than 2 years of construction. This is a common issue here in the Brookmill community and warranty only covers if it's less than a year.

Recently purchased a Lennar Home in Mckinney, Tx. Sales person was very nice until signed the purchase agreement. After they won't respond any e-mails nor any calls. One time I tried to visit the home before closing but sales person won't let us in. Said wait for closing. Unfortunately, I used their mortgage too. Same story. Never respond any of the calls. VERY FRUSTRATED. They give us two times the final amount. so I have to wire it two times from the bank. So I had lost $40 each wiring fee. Please stay away from this Builder. NEVER RECOMEND THIS BUILDER.

Coming up on my one year warranty, have a couple issues with my townhouse in Kingston Ridge in Lowell IN and can’t get any response from the person whose number I was given, zero response to phone calls. How do I get my issues resolved?

Multiple warranty repairs, repeat contractor visits, and quality-control concerns experienced after move-in. Independent inspection highly recommended before closing.

Title: Documented Drainage Defect — Lennar Closed Work Order Without Repair or Notification. We are homeowners at a Lennar community and have been dealing with a drainage defect since October 2025. This review is intended to help prospective buyers understand what Lennar's warranty process looks like in practice, not just on paper. The defect: Per our warranty, swales adjacent to our property must drain within 48 hours of rainfall. We have documented with timestamped photos that water persists for 72+ hours. This is a clear warranty breach, not a gray area.

When I first saw the home was a shocker, it was nothing like the home that I seen online, for I had purchase this home while I was in another state, there wasn't a refrigerator and the countertop was just some cheap material that should have been in a bathroom, the home was overrun with insects, the ceiling were in bad shape from the hallway to the sitting room, the wall were in the same condition, the flooring was coming up in spots, the rear porch was a joke as it was about 3ft wide and the yard was filled with grass and some uncontrollable weeds then there is the HOA that came in and complained about the weed (the whole division had a weed problem), they went up on price about a year later by about 50 dollars. I would not recommend them to anyone.

I am a first time homebuyer purchasing a new home in NC. My sales consultant was Mary ** and she was a terrible experience. Lennar proposes this all inclusive incentive and she neglected to add it to the contract and her tone and customer service in addressing the situation was pathetic. She did not take accountability for her mistake, she was passive aggressive in her response and lied and said she had a recording telling me that the appliance package was NOT included playing a recording from an entire different interaction she had.

I strongly advise against purchasing a home from Lennar. The quality of construction, materials, planning, and design in their spec homes is consistently substandard, and the company demonstrates a complete lack of accountability for its workmanship. Prior to accepting any new construction home from Lennar, I highly recommend conducting a thorough personal inspection and hiring an independent professional inspector. Additionally, request a utility locator to verify the location of underground electrical lines—do not rely solely on their survey. My experience with Lennar has been deeply frustrating. From the moment I took possession of the home, numerous defects were evident: wall corners that were closer to 60 degrees than the required 90-degree right angles, multiple electrical issues, extensive drywall problems, and widespread use of cheap materials paired with shoddy workmanship.

Poor workmanship, I closed 3 weeks ago on my home in Wellen Golf and Country Club in Venice Florida. On the day of closing I couldn’t move in my furniture because of poor workmanship that had to be fixed. They had a list of work that had to be done for 10 days. They assured me they would be done on the day of closing they decided to do the work. It’s been 3 weeks. The work is still not completed. I don’t have my key fobs to get in the guard gate. I purchased the home and 4 of my Relatives also purchased one. We all had the same experience. They just don’t care. DON’T purchase a home from them.

From start to finish my experience was a complete nightmare. I am still getting emails and texts from them after I canceled on the home. The house was poorly built and their business practices were sketchy. They kept upselling their houses and ultimately told me I did not qualify after weeks of paperwork. They could have been upfront from the beginning. Luckily I received by earnest money but the harassment continues. They need to be investigated.

This review is solely for Natalie ** with the Lennar sales team and NO ONE ELSE (Email is: **). If you are considering Lennar in the San Diego area, GO WITH NATALIE AS YOUR SALES AGENT!!!! If you get any other agent, HANG THE PHONE UP and call back until they pass you to Natalie. Seriously. This woman:

I wish I could give zero stars. My experience with Lennar has been horrible. I stated my first process in October of 2025 to receive a call one day before my walk through to tell me my loan was not approved. I decided to try the process again in March 2026. I did not have a agent so I was assigned Joann who was absolutely horrible. She was rude, unprofessional and down right prejudice. I also worked with loan officer Cole who would not answer my call or text. I can't believe the way I was treated both times. However within 7days I am currently in escrow through Century Homes. From reading previous reviews looks like I dodge a bullet.

We recently bought a home and had a very negative experience working with Lennar. Communication was consistently poor, incorrect information and pricing were provided multiple times in writing, and there was little willingness to work with us as buyers. We were pressured into extremely short timelines, given limited opportunity to review or ask questions about a lengthy purchase agreement, and often struggled to get timely or accurate responses.

Lennar is subpar when it comes to service work, and customer service. We moved in about 6 months ago. We have tried to settle into our new home. There are plenty of cosmetic issues (none are covered) but my biggest concern comes from my smoke detector going off while I am cooking. This is an issue several times a week. I am not constantly burning food, and my stove is kept clean, and there is NO VISIBLE SMOKE. I reported my concern to Lennar and was told that "the house was built to speck, and they don't deviate from plans". The appliance company came to check out the stove. They mentioned that our gas range is not vented to the outside of the house. This open floor plan home just recirculates the air.

The lies are beyond belief. The CDD is outrageous. We paid for a road to be widened, pipes to be laid. Why trucks speed down the road 60 miles an hr. Now the sales people don’t even know WTF they are talking about. Wood homes in Fl. Good luck people. They now are undercutting the prices we paid for these houses in 2023. My street is like a city in Miami called Hialeah. Google it. These need to be 0. The siding is some type of manufactured wood being put on with wood strips mass produced. Fewer window, high ceiling, they are impressive. Let’s see how they do with hurricanes. Two in 2024 back to back. We boarded up our windows!! They lasted by 2 miles. Rain just came in my sliding glass door 3 days ago.

I am beyond disappointed with my experience with lennar. What was supposed to be a modern home has turned into a nightmare. The workmanship is unacceptable. It feels like they are building "trailer trash" quality homes in the modern day but charging full price. The attention to detail is nonexistent, and the materials/finishes do not reflect the professional standards they advertise. When I reached out to address these blatant issues, the experience only got worse. Customer service has been incredibly dismissive. Instead of taking accountability for the clear errors in their work, they spend their time making excuses and trying to convince me that I’m not seeing what I’m clearly seeing. They are knowingly cutting corners and then gaslighting homeowners when called out on it. Save your money and your sanity. Look for a builder that actually values quality and respects their customers.

Lennar homes customer service is horrible. They don’t answer questions and they do not respond to emails. They lure you in with all these promises and then they do not follow through. My advice is use any other builder and get better quality and better service.

Lennar does NOT stand behind the homes they build. They would rather spend millions on lawyers protecting themselves from lawsuits than spend money building homes with even the most basic level of quality. The biggest red flag should have been their 1-year roof warranty. One year. That tells you everything you need to know about how little confidence they have in their own construction.

**. Apparently the cracks aren’t big enough to come fix. These pictures don’t do any justice. My foundation was cracked. Not even 1 month after closing. The list goes on.

If I could give fewer than 1 star, I would. My experience with Lennar Homes has been extremely disappointing due to major construction issues that should never happen in a newly built home. From the beginning, my home had cooling problems, and after multiple warranty requests, Lennar’s preferred vendor repeatedly told me everything was “fine.” Once my warranty expired, I hired my own HVAC company and discovered the real issue: Lennar installed an undersized 2.5‑ton AC unit in a 2,200 sq ft home, when it should have been a 3.5‑4 ton system. This caused constant hot spots and poor cooling since day one. Lennar’s contractor never disclosed this, leaving me in the dark throughout the warranty period.

I bought a new construction home in Katy, TX. Lennar charged 2% extra of the sale price for not closing on time, which wasn't my fault. It was between the sales rep and the Title Department. I felt it was a trap and a threat that I would lose earnest money (17k) if I canceled the purchase because I had to pay more $4800 (2% x 240000). Also, the Sales Rep said if they didn't receive the funds today, then they would cancel the contract. I would like to pursue a lawsuit against the company.

When you buy a Lennar home be prepared to pay $1500 for duct cleaning because they run the ducts while doing the drywall and Lennar won't address it. Be prepared to pay $2,000 plus to move your HVAC and box container because it's outside your bedroom window. Be prepared to re-paint the inside of the home because if you wipe the wall with just water it changes the color of the wall. If you have a microwave above your oven the closet turns black as it doesn't vent properly. These homes are cheap, you get what you pay for, and so far they won't help with anything, the answer is always "this is how the house comes". These are design flaws, before buying get them to agree to address these particular big issues, there are others.

Cheaply built homes, using substandard materials and appliances. My appliances are only 14 months old, and my dishwasher, which has had trouble turning on since the beginning, decided today was a good day to stop working altogether. Contacted Lennar, thinking surely the appliances have a manufacturer's warranty. Was told, rather rudely, there was only a 1-year warranty.

Bought a house in 2021 from Lennar Homes, almost every year a crack on the dining room ceiling (exactly the same spot) will appear and every year they will send a Drywall repair to fix it. 2 years ago when the ceiling crack appears again I talked to Ms Cynthia ** about it and when they checked it, she said that it's the MOISTURE that causes the crack to happen (MOISTURE IN ARIZONA!) so they installed Roof Gutters on the whole house but to no avail, the cracks still happen, I keep on saying that there must be something wrong with the framing but nope they said everything is fine with the framing. This year I complained about the crack again but Ms Cynthia ** said that the warranty is Passed and it's my problem now. LENNAR HOMES BUILDER HAS NO PRIDE IN WHAT THEY DO. THEY ARE MOSTLY ABOUT GETTING THEIR MONEY!

My experience with Lennar has been extremely stressful and disappointing. Before sending a $5,000 deposit, I specifically confirmed with Albert ** that if I decided not to move forward with the purchase, the money would be returned. Based on that representation I made the payment, but when I later communicated that I would not proceed and the loan process was cancelled, Lennar refused to return my deposit and instead attempted to classify the situation as “buyer non-compliance.”

I bought a home from Lennar. Stuccos below inches. Toilet running coming up with sewer smell. Roof have have slip tiles. Side of my house water coming through stucco. Mold starts to come in and this is one year into my home. Did two engineers report home was poorly built.

My experience with Lennar has been incredibly stressful and disappointing from start to finish. What should have been an exciting milestone turned into a constant source of anxiety. Communication was extremely poor, timelines were unclear, and I repeatedly had to chase answers or clarification on issues that should have been handled proactively. I felt unsupported and unheard throughout the process, and basic concerns were either brushed off or delayed unnecessarily. As a buyer, you expect professionalism, transparency, and guidance—especially when making one of the biggest purchases of your life. Unfortunately, that was not my experience. Instead, I was left feeling overwhelmed, confused, and stressed far more than necessary. I would strongly caution future buyers to do thorough research and be prepared to advocate for themselves every step of the way. This process could have been handled so much better.