Lennar Homes Reviews

I wish I could give zero stars. My experience with Lennar has been horrible. I stated my first process in October of 2025 to receive a call one day before my walk through to tell me my loan was not approved. I decided to try the process again in March 2026. I did not have a agent so I was assigned Joann who was absolutely horrible. She was rude, unprofessional and down right prejudice. I also worked with loan officer Cole who would not answer my call or text. I can't believe the way I was treated both times. However within 7days I am currently in escrow through Century Homes. From reading previous reviews looks like I dodge a bullet.

We recently bought a home and had a very negative experience working with Lennar. Communication was consistently poor, incorrect information and pricing were provided multiple times in writing, and there was little willingness to work with us as buyers. We were pressured into extremely short timelines, given limited opportunity to review or ask questions about a lengthy purchase agreement, and often struggled to get timely or accurate responses.

Lennar is subpar when it comes to service work, and customer service. We moved in about 6 months ago. We have tried to settle into our new home. There are plenty of cosmetic issues (none are covered) but my biggest concern comes from my smoke detector going off while I am cooking. This is an issue several times a week. I am not constantly burning food, and my stove is kept clean, and there is NO VISIBLE SMOKE. I reported my concern to Lennar and was told that "the house was built to speck, and they don't deviate from plans". The appliance company came to check out the stove. They mentioned that our gas range is not vented to the outside of the house. This open floor plan home just recirculates the air.

The lies are beyond belief. The CDD is outrageous. We paid for a road to be widened, pipes to be laid. Why trucks speed down the road 60 miles an hr. Now the sales people don’t even know WTF they are talking about. Wood homes in Fl. Good luck people. They now are undercutting the prices we paid for these houses in 2023. My street is like a city in Miami called Hialeah. Google it. These need to be 0. The siding is some type of manufactured wood being put on with wood strips mass produced. Fewer window, high ceiling, they are impressive. Let’s see how they do with hurricanes. Two in 2024 back to back. We boarded up our windows!! They lasted by 2 miles. Rain just came in my sliding glass door 3 days ago.

I am beyond disappointed with my experience with lennar. What was supposed to be a modern home has turned into a nightmare. The workmanship is unacceptable. It feels like they are building "trailer trash" quality homes in the modern day but charging full price. The attention to detail is nonexistent, and the materials/finishes do not reflect the professional standards they advertise. When I reached out to address these blatant issues, the experience only got worse. Customer service has been incredibly dismissive. Instead of taking accountability for the clear errors in their work, they spend their time making excuses and trying to convince me that I’m not seeing what I’m clearly seeing. They are knowingly cutting corners and then gaslighting homeowners when called out on it. Save your money and your sanity. Look for a builder that actually values quality and respects their customers.

Lennar homes customer service is horrible. They don’t answer questions and they do not respond to emails. They lure you in with all these promises and then they do not follow through. My advice is use any other builder and get better quality and better service.

Lennar does NOT stand behind the homes they build. They would rather spend millions on lawyers protecting themselves from lawsuits than spend money building homes with even the most basic level of quality. The biggest red flag should have been their 1-year roof warranty. One year. That tells you everything you need to know about how little confidence they have in their own construction.

**. Apparently the cracks aren’t big enough to come fix. These pictures don’t do any justice. My foundation was cracked. Not even 1 month after closing. The list goes on.

If I could give fewer than 1 star, I would. My experience with Lennar Homes has been extremely disappointing due to major construction issues that should never happen in a newly built home. From the beginning, my home had cooling problems, and after multiple warranty requests, Lennar’s preferred vendor repeatedly told me everything was “fine.” Once my warranty expired, I hired my own HVAC company and discovered the real issue: Lennar installed an undersized 2.5‑ton AC unit in a 2,200 sq ft home, when it should have been a 3.5‑4 ton system. This caused constant hot spots and poor cooling since day one. Lennar’s contractor never disclosed this, leaving me in the dark throughout the warranty period.

I bought a new construction home in Katy, TX. Lennar charged 2% extra of the sale price for not closing on time, which wasn't my fault. It was between the sales rep and the Title Department. I felt it was a trap and a threat that I would lose earnest money (17k) if I canceled the purchase because I had to pay more $4800 (2% x 240000). Also, the Sales Rep said if they didn't receive the funds today, then they would cancel the contract. I would like to pursue a lawsuit against the company.

When you buy a Lennar home be prepared to pay $1500 for duct cleaning because they run the ducts while doing the drywall and Lennar won't address it. Be prepared to pay $2,000 plus to move your HVAC and box container because it's outside your bedroom window. Be prepared to re-paint the inside of the home because if you wipe the wall with just water it changes the color of the wall. If you have a microwave above your oven the closet turns black as it doesn't vent properly. These homes are cheap, you get what you pay for, and so far they won't help with anything, the answer is always "this is how the house comes". These are design flaws, before buying get them to agree to address these particular big issues, there are others.

Cheaply built homes, using substandard materials and appliances. My appliances are only 14 months old, and my dishwasher, which has had trouble turning on since the beginning, decided today was a good day to stop working altogether. Contacted Lennar, thinking surely the appliances have a manufacturer's warranty. Was told, rather rudely, there was only a 1-year warranty.

Bought a house in 2021 from Lennar Homes, almost every year a crack on the dining room ceiling (exactly the same spot) will appear and every year they will send a Drywall repair to fix it. 2 years ago when the ceiling crack appears again I talked to Ms Cynthia ** about it and when they checked it, she said that it's the MOISTURE that causes the crack to happen (MOISTURE IN ARIZONA!) so they installed Roof Gutters on the whole house but to no avail, the cracks still happen, I keep on saying that there must be something wrong with the framing but nope they said everything is fine with the framing. This year I complained about the crack again but Ms Cynthia ** said that the warranty is Passed and it's my problem now. LENNAR HOMES BUILDER HAS NO PRIDE IN WHAT THEY DO. THEY ARE MOSTLY ABOUT GETTING THEIR MONEY!

My experience with Lennar has been extremely stressful and disappointing. Before sending a $5,000 deposit, I specifically confirmed with Albert ** that if I decided not to move forward with the purchase, the money would be returned. Based on that representation I made the payment, but when I later communicated that I would not proceed and the loan process was cancelled, Lennar refused to return my deposit and instead attempted to classify the situation as “buyer non-compliance.”

I bought a home from Lennar. Stuccos below inches. Toilet running coming up with sewer smell. Roof have have slip tiles. Side of my house water coming through stucco. Mold starts to come in and this is one year into my home. Did two engineers report home was poorly built.

My experience with Lennar has been incredibly stressful and disappointing from start to finish. What should have been an exciting milestone turned into a constant source of anxiety. Communication was extremely poor, timelines were unclear, and I repeatedly had to chase answers or clarification on issues that should have been handled proactively. I felt unsupported and unheard throughout the process, and basic concerns were either brushed off or delayed unnecessarily. As a buyer, you expect professionalism, transparency, and guidance—especially when making one of the biggest purchases of your life. Unfortunately, that was not my experience. Instead, I was left feeling overwhelmed, confused, and stressed far more than necessary. I would strongly caution future buyers to do thorough research and be prepared to advocate for themselves every step of the way. This process could have been handled so much better.

In a community of 96 homes, mine is the only crumbling driveway. The house is eight years old but the problem began eight years ago when we reported that the entire lot was never properly graded and every rain or snow caused standing water on the entire lot was- including the driveway which was poured in January and gets absolutely no sun in winter months. They sent a worker out to put some sod along one side which did absolutely nothing to correct the issue.

I was out looking for a home and came across one that was still being built. I inquired about the home and was the first one to look at it. Talk to the realtor and she basically stated once I get my application in and talk to mortgage broker, we should be able to get you in that home when it comes available to purchase. In the mean time I spoke with the mortgage broker that was not very informative and spoke in terms I did not understand. She was very vague and really did not help me out with the best loans I could qualify for.

Our home is only 9 months old, and we had water coming through the wall (from January 27 - February 2) like a small creek inside the house. It caused damage to drywall, flooring, and the garage ceiling. We reported it right away, but Lennar says it’s not covered under warranty because the snow was “heavy.”🙃 It’s frustrating to see this kind of issue in a brand-new construction. Has anyone else experienced something similar?

Last fall, I checked on a new villa that was under construction by Lennar Homes. To make a long story short, I put a $5,000 deposit down on said villa contingent on selling my present home. They wanted me to close within 30 days of the villa's completion. My home is 1 1/2 years old and remains on the market. After numerous conversations with our Lennar rep. I canceled the contract. They charged a $250 administrative fee. I inquired about this ridiculous fee. What did Lennar do to warrant this $250 fee. I never received a satisfactory response. 3 1/2 weeks later, I received my deposit refund check minus $250. I will never purchase a home from Lennar. Once bitten, twice shy!!!!

Lennar is a cheap builder using the cheapest materials available. Their business model is also to use sub-contractors and refuse to accept any responsibility for the construction of the home. So far in a 3-year-old home roof leaks due to plastic vents installed on roof. NO support from Lennar. If you want cheap house initially and then constant issues and repairs as the house ages buy yourself a Lennar...I would not touch one again and will tell any new buyer to stay away from Lennar.

Like most people here, I only gave one star because zero wasn't an option. Haven't moved into the home yet, so I will likely send another review when we do. All I'm coming here to say today is this: If I knew how difficult, unhelpful, unbending, rude, slow, ridiculous their customer service was, I would have saved myself the trouble and bought elsewhere - literally ANYWHERE elsewhere. This includes our sales manager, our "Concierge" (ha!), our second Concierge since we fired the first one, everyone at their title company - hell, when we get emails, forty people are copied on them, and we don't even know who most of them are or what they do! Save yourself the trouble and go live in a tent - you won't regret it.

I found my dream new build with Lennar at One Lake in Fairfield, California. Went to view a move-in ready home with my agent. Met with Lety ** at the home and really like the area and the home. However, Lety suggested walking across the street to look an another lot because of the view and no backyard neighbors. Once there and I saw the view, I said I want the model 3 home lot, which will be ready by end of March. Lety said I will be first on the list when the property is released. I have been pre-approved and waiting for this release date. My agent and I have been in contact, checking status of the release almost daily. I received a text and a called from my agent informing me that the house that I was waiting for the release sale date has been sold. I do understand I have not signed any paperwork, however, I thought Lety’s words were honorable. Her action was, to me, unethical!

Poorly built home. All kitchen appliances had to be replaced, tile flooring cracking and needs replacement. DO NOT BUY A LENNAR HOME. POOR CONSTRUCTION. It would take all day to list deformities. Contacted builder. No response.

I want to express my frustration with the overall communication and support throughout this process. The experience has been extremely confusing, with vague answers, poor follow-through, and frequently being told that my questions are “a Lennar question,” despite believing I was already speaking with a Lennar representative.

DO NOT BUY FROM LENNAR. We purchased a brand new home in November 2025 and the microwave did not work after we were assured everything worked. It has taken them over 3 months to even contact us to fix this problem. This reason it is faulty is Lennar cuts corners to try and save as much money as possible and they are installing breaker panels with known issues. This problem is ongoing and has not been fixed. STAY AWAY FROM LENNAR HOMES.

Gerald ** delivered exceptional service throughout our home-buying journey. He was consistently knowledgeable, patient, and professional, taking the time to ensure we understood each step of the process. Gerald was always accessible, responsive, and attentive to our needs, which made a meaningful difference in our experience. His expertise and commitment to excellence truly set him apart. We would gladly recommend Gerald ** to anyone seeking a trusted and accomplished home sales professional.

Absolute garbage. Cookie-cutter townhouses. Everything from 75% +humidity in the summer to under 20% in the winter. Mold forming in bathrooms for poor ventilation. These are just a few things. I could probably spend an hour here typing a list of this problems. Never buy from this pos company.

Buying a home with Lennar was truly a journey, filled with highs, lows, lessons, and growth. I want to start by giving huge recognition to our salesperson, Terrence **. Terrence is an amazing person with incredible confidence and heart. Even when it felt like our backs were against the wall, he never stopped believing in us. He had faith that my spouse and I would get approved, and when challenges came up, he already had a Plan B in place. He refused to give up, and that made all the difference. He’s not just a great salesman—he genuinely cares. Kayla ** also deserves endless praise. I truly can’t say enough about her. She was always available, no matter the time, whenever we had questions or concerns. She stayed consistent and supportive throughout the entire process and never gave up on us. Thank you a million times over—stars alone are not enough to rate someone like Kayla.

Lennar is the worst builder ever. I have a ceiling leak on a five year old home and they are telling me they won’t cover the damage, despite it being an underlying issue with their construction (PVC pipes).