Lennar Homes Reviews

We are currently under contract with Lennar and in the last step of finishing the home loan application. However, from the appraisal report we realized that Lennar lies on the square footage of the property. And there's a huge difference between the square footage on their listing compared with the appraisal report. What a shock for my whole family since we are at the very last step of closing this deal! 700 square feet does matters but Lennar doesn't even want to admit the fact. They told us the mistake is made by the previous rep but now she's gone so Lennar will never be responsible for this. No chance to re-negotiate the price. Or maybe no chance to get the earnest money back. I pay $7,000 to learn such a lesson from Lennar. Hope I can check out this website before purchasing house from Lennar. My advice for people who want to purchase their dream house is NEVER EVER CONSIDER LENNAR!!!!

Since 3 months that I have purchase the house the door from hallway closet measure is too small for the space. I contact Lennar representative Mr. Jeff and Mr. Michael about when will they install the correct door, but the past month I email and text this 2 person and no answer at all. They ignore me. So this is how lennar operate? When they received the full money at the closing and they forget about they responsibly? Call me lennar! But I don't want promises! I want action! **

As a first time home buyer here in Florida I was very excited to have found a floor plan that I loved and what I thought an honest sales rep. The sales rep mislead me from the very beginning. First with stating after myself and realtor asked about CDD that the community I purchased in was not CDD (later as I’m meeting with lender I find out it is and now I need more monies at closing). I was very adamant about no CDD communities, so I know what I asked. The rep said he never told me otherwise.

We bought a Lennar built home in a Naples development, Artesia, that had been started by another company, WCI, and later taken over by Lennar. You could tell at a glance the attractive buildings built by WCI compared to the sterile prison camp-like buildings put up by Lennar. After moving in we discovered how Lennar had cut every corner: no insulation between the thin wallboards — sounds carried throughout the house; the lowest quality appliances and fixtures; cheap and short-life screening over pool. We are in our third month here and nothing has broken down yet, so they deserve that one star.

These people are inconsiderate and unprofessional. I bought a house more than a month ago and they have not given me the controls, keys, they have not repaired the inefficiencies that were found in the final walk, they have not connected the internet to me in a community that includes it, in short, they are a disaster. If you have the opportunity DO NOT BUY WITH LENNAR, I will never do it.

I wish I had seen this web page before we bought in. A lot of our experience is echoed here. Salesman turned out to be dishonest about our purchase options. Promised customer representative didn't show for walk through. No Lennar representative at settlement to respond to issues. Customer service person assigned to remedy punch list was hamstrung by management. Drywall job was terrible and Lennar refused to have lumpy ceilings fixed. Sitting now 2 weeks since heat pump died with no promises on when the new parts will be installed. Don't buy Lennar.

While living in NY/NJ, we had known of Lennar repute (or lack of) for decades. It unfortunate that we had to be a victim of Lennar’s deceitful, dishonest sales practices, unprofessional client dealings and unethical ways of conducting business – especially mentioning, John Brockman. We learned it the hard way by losing 35K of earnest monies - and not hiring a legal counsel before signing a contract - MAINLY because we were told by Lennar salespeople that almost no-one in Florida hires legal counsel while working with Lennar and its contracts. The misleading was from the very beginning - and we are being punished by not paying attention to all of warning signs.

First walk through the house I was 2 steps in the door and the carpet stood out like a sore thumb. I was still 25 feet away from the carpet... It was 2 totally different colors. They said they could have it checked and came back over a week later saying The carpet installers say it was fine.. At this point I am speaking with the construction manager and I said; "What do you mean it is fine? It is not fine and it needs to be replaced or repaired." He said they would have to check with higher management but it would delay our move-in date... "That is out of the question since I have movers scheduled, cable installers, and I was not going to have a house left to live in."

family feel like we did not know anything. The very long punch list of items needing repair on the walk though has not been completed 2 months after the closing date.

They are made of the cheapest materials and customer service is horrible. My sidewalk cracked in half in under 5 years. They don't cover this in their warranty. Now I have to pay for the inferior cement they use. I wonder how long it will take to start having foundation problems. The biggest mistake I ever made was buying a Lennar Home.

We purchased a brand new home from Lennar in November 2018, it was supposed to be a move in ready with minor finishing touches needing to be completed. Initially we had electrical issues and for the first few weeks half of the house had faulty electrics. We could not even turn lights on in our kids rooms and had to run extension leads into rooms to have lights. Every time we plugged in our vacuum cleaner it would trip the breaker. This was reported and trusting Lennar it eventually in our minds got resolved.

We had purchased a lennar built new home, there are lots around our house where Lennar is building new homes. The problem caused by one of the Lennar's new home construction manager, they have graded the soil so high that it kind of piles soil/dirt against my wooden fence. The new home construction manager is not aware of the standards that the grading should be below the fence level. I contacted new home construction manager, she made false promises and never responded to my email requests. The warranty service department is not responding either by throwing the ball into the new construction department. I would say the Lennar doesn't respect the properties around when they are building, so my next home is not going to be a lennar built.

We had a great experience with Lennar and their entire customer service employees while building our home in Utah. Amazing workmanship, high quality material, and amazing service throughout the building process!

Don't complain about anything with your Lennar home. My family and I have been living in our Lennar home only a year now and have experienced many issues which we made some complaints - not all. After several complaints about the home, requesting repairs for certain issues - We believe the thermostat and other apparatus can be controlled remotely, so don't piss off Lennar.

I was never told about the wireless switches for my home into about. My final walk into closing. That I have wireless switches. I still didn’t understand about what they meant about wireless switches into I replaced the battery on one of them. It's not even on my contact. I been having problems with these switches. You can’t even buy them at Lowe’s or Home Depot. It’s going to be a problem when the warranty runs out. I had 5 work orders done for my garbage disposal switch already. The batteries are expensive.

We were lied to by the sales agent, ignored, never contacted, no follow up and left completely ignored. We applied for the approval through their mortgage company Eagle and the same thing. Ignored, no contact, no follow up and no service. We are buyers, check in hand, but this company has the worst customer service we have ever experienced. Buyer beware of this company.

The Lennar Homes are not priced competitive compared to adjacent homes. They will try to sell the buyers the homes they want to sell by pricing the other nicer homes high. Once you buy the home they will sell the other homes at much lower price immediately reducing your home value. I would say don’t choose this builder and buy from a seller. They are way more honest to customers than Lennar. Also pay attention to key details in your home before buying it as you will be surprised some basic services like granite seal is not done after you buy the home.

Anyone reading this considering building a home in North West Indiana should look elsewhere. Nothing but problem after problem and customer service sucks. They were out 4 times for leaking shower, wood floor installed with gaps not to noticeably at first took 6 times till they finally did it right with out half ass workmanship, 3 times for squeaky floors you can see in basement how many nails missed the floor rafters. They had to also come back for unfinished trim in closet, a couple outlets and lights stopped working. Yes I checked the bulb. There are other interior problems that were fixed that I can’t remember all of them.

Whatever you do, please do your research, do not buy Lennar. The homes are built with cheap materials, the contractors and subcontractors are very unprofessional and cut corners. We purchased our home 5 months and it has been a nightmare. Multiple serious issues, horrible customer service, and unresponsive upper management. Spend a little more and buy from another builder, I'm stuck with this home now. We spend all our savings on this. Don't be fooled by their warranty, if it is under their "standards" they will refuse to take responsibility and you're left hanging. Signing their contract means you agree to not take the issues to court. Do not make the same mistake we made!

We bought a brand new home from Lennar on October 11, 2018. We've had numerous problems with the construction of the house and dealing with warranty people. Then on September 24, 2019, we discovered extensive mold infestation, with air spore tests at very dangerous levels. During our home inspection and walkthrough, we asked our construction manager multiple times about the mildew smell. The smell was so awful that I covered my nose when in the basement. He told us that it was just a new construction smell and he assured us that everything was normal. We even sent the email asking the construction manager if the air was safe a couple of days after we moved in. Our builder failed to disclose the significant water damage during the construction that we have since observed on the stairs and that no doubt contributed to the mold.

Prior to the purchase of our Lennar Home we were assured by a real estate professional that the builder’s negative reputation was overblown and was, in fact, in line with other track builders. It now seems that those assurances were most likely the result of the extremely generous “bonuses” (I.e. bribes) paid to referring agents. We wish we would have gone with our gut and not purchased this $500,000 nightmare. Below is a short summary of the issues we’ve encountered in a few short months:

I understand we will not get a perfect home, but if you have to make payments on your mortgage every month and you see a reminder in every corner of "what is Lennar doing so we can move on?" We have repairs that are over 10 months old and many more over months old. There is no response or time on when you will receive a call. Actually I haven't received a call in over a month with over 12 tickets that I opened up. I should've known when the salesperson said that they are the biggest home builder in the world. The is no more touch to customer satisfaction here, at least at Cooper Creek.

I contacted Lennar homes for some information pertaining to the homes they offer and the homes floor plans. I received multiple emails, 6 in total from Anthony **, I assume a salesman for the company. When I told him what I was looking for and what my timeline was for a new home I received no response at all. I have worked in a customer service oriented business for over 20 years, I would NEVER ignore a customer. What Anthony didn’t know is that between family and friends who are planning moves in the Tampa area if he had done his job he might have had at the very least 3 immediate sales and 2 (including mine) in the future. Now I have recommended to those family members and friends not to use Lennar. Congratulations to Anthony! You lost 5 potential sales!

Our COA contracted an expert engineering firm and paid for studies which identified significant building, retaining wall, road, sidewalk, grounds and storm drainage defects. This report was turned over to Lennar over 1 year ago.

We purchased a home in a newly built Single-family Homes subdivision from Lennar Homes only to find out that more than half of the homes in that subdivision was sold to Chinese Investors who in turn rented them out to people who have several roommates (some houses have 7 roommates). We thought we were purchasing a house in a regular nice neighborhood. We were not told that it was a Rental Property Neighborhood. This roommate-type line the streets with cars and it looks like a ghetto. We spent more than 1/2 million for the house and most of the time our driveway is blocked by cars because so many people live in one house. Lennar Homes should not have sold some of the houses to regular homeowners and just sold it all to Chinese Investors and keep the neighborhood a Rental Neighborhood. Very very disappointed in my purchase and being misled my Lennar Homes.

I have build 2 other homes prior to building with Lennar and this was, by far, the worst experience. Lennar is unresponsive to problems because they have so much turnover that our issues keep getting pushed to someone else. Our entire neighborhood is up in arms. We have had so many electrical issues with our house and Lennar is taking their good 'ole time to fix them even though the appliance technicians said the problems are fire hazards. Our yard is an absolute disaster. We have tried for 5 months to grow grass. We've hired a company to help us. They have said the good soil was removed from our lot and junk was put in with so many rocks and branches. Unless we have 4 inches of topsoil brought in, it will be nearly impossible to grow any grass.

Lennar Homes is a company that does not care about the quality and satisfaction of their customers. They build thousands of homes with low-quality materials and non-professional labor. I have a 3 years old home and everything is failing now. Walls are damp, pipes are leaking, water is coming out of the outlets, floors are cracking, the list goes on. If you have worked hard and you are ready to buy a house, I urge you to avoid Lennar. They don't care about your dreams or about the quality of the place in which you and your family will live. They just care about making money.

Our experience with Lennar was one word: NIGHTMARE. We would never consider another Lennar home and advise all our friends to stay away from Lennar.

We bought a Condo at Greenbriar Fox Ridge in Wharton, NJ in 2017. After the first year they did do a walk through and did fix a couple of Crack tiles and sent a check for minor cracks in the walls, They did not however tell you that if you live on the first floor of the building all the settling happens after the 2nd to 3rd year and then you have major cracks all over. They seem to use partial instead of full sheetrock and as it starts to settle then their sheetrock flattens like a pancake. We had them come in but got the runaround. We know there was back fill to the back of our building and are trying to confirm that with the town. They are now done building and are trying to get their bond back from the town without finishing the work to the streets from the trucks and the patching they have done. It just seems that we will all have to get together and do a class action suit.

I applied at Lennar Homes at Trinity Crossing in Forney TX and got denied on my application and I tried to reach my builder Nichol ** at that location. He tell me that I have to wait until I get the denial letter in order to get my $1000 dollars back, I got the letter and told him and he tells me that it will take a while for me to get the refund. It have been since August 2019.

We purchased a home from Lennar, Arborwood Preserve, Ft Myers, FL., 33913.and closed on September 19, 2019. Big mistake! Should have closed when the house was completely finished and presented itself as a new home. We have bathtub issues, paint, paver, framework, windows, lanai issues and the list goes on and on. We had the carpet taken out and had tile installed to match the rest of the home since it was a speck home. Upon taking up the carpet, and pad the floor was filthy! You couldn't go barefoot for all the dirt from construction, nails etc., and the tile installer had to scrape paint off the floor before they could install the tile. The house was so full of dust. What in the hell was the construction manager doing? BTW he put in a two weeks notice after we closed. That should tell you something.

My Experience at Lennar at Traditions. Went to see the home. Tells 415 is the price and available. Ask to get the preapproval then I went and came back next day with pre-approval. Now tells that some else is ready to buy the house and the house price is 420 now and he can't sell. Have to call his manager through realtor and get the contract signed. The next day I get an promotions email that house is price 13k less. The Date to close the house is Oct 1st. Aug 7th met with Builder and says that next week going to install the sheet rock and dry wall.

Do your research folks! We are in the middle of a legal process with Lennar; talk to people [not suggested by sales], but talk to people in your neighborhood, on playgrounds and ask about their experiences. Once you see red flags, just walk away. Here is our story. It took 10-11 months to build our house in the Dallas area (the process was not easy as the builder/ subcontractors made many mistakes and we had to fight plenty to correct them).

Leander, TX-new construction. How had a laundry list of little things that were overseen by all the sub contractors that they hire. Door frames uneven leaving gaps when door attached, all my lights hum, sticky tape residue left everywhere, did not receive any set up tools or some appliance manuals, when asked for certain items was told in one sentence “not a warrantable item” with no help to figure out solution, gaps between garage door and frame had to add extra foam to close, just a lot of little things that get frustrating. Overall poor customer service. Would never buy a Lennar home again, was skeptical at first but not many options in my area in that price range. Also their mortgage company was a NIGHTMARE to work with, they almost delayed my closing.

If I was only going to own a home for a year or less I still would not buy Lennar. Typical corporation only interested in max profit. They hire subs that will do the job as cheaply as possible and then encourage them to cut corners by cheaping out on them in every possible way. In the end, their buyers are the losers.

Watercrest in Venice. Went into contract on new construction in Feb 2018 for home to be completed Oct 2018. Then they delayed closing until Nov 30 2019. Then they called me and moved it up to mid November (to meet closing quotas) and there was a "punch list" that still needed to be completed. They did over the course of a month correct those items. The Project Manager and the Salesman that sold me the house stayed on top of that list. However, 8 months later after heavy rain when I was away, a friend went over to check the house and the ceiling was leaking into my living room.

Dishonest pricing. In short: We were told the home was a certain price by the salesperson and now two months before the potential closing the manager bumped the price nearly $100k higher. Watch out excited families for big $$$ surprises.

I didn't wanted to go through the trouble of fixing and small projects in old home so I went for a new town home. I was told any quality issue/damage that you could see will be fixed with our 1 year warranty. I reported major issues like water leaks, floor making sounds, broken cabinets and so on. All the major damages were neglected and was never fixed. They made arguments after arguments of why it cannot be fixed but never fixed any major issue.

It's hard to read all of these reviews be excited about Lennar, but I thought to provide my honest feedback. First off, no home is perfect, even if new. If you expect that, then the home sale price should have two commas in it, not one. That said, I have had the same cosmetic issues, minor delays, and general warranty concerns others have outlined. I have had nothing but a positive experience with the group that built our home and would like to publicly thank Dan ** for his quick responses and service.

We purchased a condo in a high rise in Bonita Springs, Florida for approximately $1 Million. It looked great. However, Once we moved in, about 12 months later, (we had a delay to a major illness in the family), the issues began. Lennar’s 12 month warranty was up around the time we moved in. Major issue - The tile floors began buckling up. Lennar will not even return our calls on the matter, even though it stands to reason that tile floors have a useful life way longer than 12 months. We now need to replace tile at a cost of about $25,000. There is about 2500 square feet of tile we are talking about here. So you can see how the price is so high. Turns out they did not use the correct products/process to do the job correctly.

For the few reviewers that had a good experience with Lennar, I envy you. Less than a year in, the corbels fell off out counters, the walls were cracking and we metal sticking out of the stucco, paint was not matching in some spots like they painted over oil. After two years, our dishwasher and AC went out, not under warranty. We have the corners pieces of our interior walls falling off and a foul sewage smell coming from our sinks. I reported this to Lennar less than a year in and they said it was from new construction. It only got worse and now they are not willing to help us. If you plan to buy one of these homes know that there is no level of quality put into them. I spoke with one of the contractors and they get paid per house, so they blow through them as quickly as possible to get paid quickly. For the amount of money paid, we could and should have built a custom home.

Hello All: I have read more than 400 reviews in reference to Lennar LLC both positive and negative. With any new construction, whether it be Toll Brothers, DR Horton, Ryan and Lennar Homes this is what to expect. Also, for existing homes as well. As a Retired American Veteran who has worked in Military Housing, as a Realtor and now a HUD Employee, suggested working closely with the Company/Builders to ensure that all are in compliance with HUD/US Builders/Realtors Associations and the Department of Community Affairs.

Imagining after 6 months you brought a brand new home from Lennar, you received 6 mechanic liens notices from different contractor companies Lennar hired because of Lennar failed to pay them. Now you can't refinance, can't sell the property and Lennar promised to get that fixed but after 2 months, they still ask you to wait and actually ask you to provide "a copy of the title report showing the lien." I mean WTF!? Did that your sales director mailed all homeowner to resolve the lien issue??! NOT TO MENTION HOW MANY REPAIRS I HAVE REPORTED!!! THIS IS PIECE OF ** THEY BUILD!!!! I am already sick of dealing with their sales team, everyone is simply dragging your time. See the lien attached and the first time I asked them to resolve the issue and how they respond, still not resolving at all.

then we went online to see the reviews, and I found strange that the #1 home builder in US had so many bad reviews. By the way, we continue our journey. Delivery was scheduled for end of July begin of August, but until May and June no any brick was laid. It was a huge problem for my family because my kids were already going to school in another city 25 miles away. They promise that the delivery was confirmed on time, even though nothing was in the field.

Purchased a brand new Lennar home in Hastings Farms in Queen Creek, AZ and my rooftop has already been destroyed by mild winds 7-9mph reported that day. Lennar Homes has been of zero assistance in resolving this matter. Roofs are suppose to sustain at least 50mph winds, their warranty does state that they do not cover "natural" elements but I perceive this as being faulty work. All I was requesting from Lennar is for assistance in determining if this was faulty work on behalf of the roofing company.

I had an inspection and the front door was out of square...a framing problem. They first tried to just adjust some hinges. The door started pressing inwards to the point where light was shining through and the door actually became warped. They did replace the door. The door still isn’t right. The inspector said it’s still out of square though not as bad as the first time. Everyone who’s seen the door says it’s not right, including 2 contractors. However, Lennar just says it’s within the standards and so is good enough. The top side of the door comes in a quarter inch more than the bottom side. The hinges aren’t lined up with their adjusting those to make the door fit. The framing is the problem but Lennar won’t do what is right....It’s “good enough” in their view.

They miraculously pre-qualified us using their in-house lender Eagle Home Mortgage. Then several months before closing date, they send a letter stating we do not qualify. They will not return our deposit. They are crooks!

Drywall is pathetic. Customer Care said nothing looked wrong, but anyone with eyesight can tell how poor the drywall was installed. The main issue is it appears as if they didn't grade our property correctly. The Developer had to take some of our property to try to make the drainage system compliant. Matthew Wineman (VP of Ops at Lennar) said, "There's no code for grading in "County"". Matthew Wineman said he'd rather go to court over the issue rather than to do the right thing.

I purchased a newly constructed Lennar home in April. I am very disappointed in the quality of workmanship. I had an inspection done prior to closing. My inspector found a long list of issues. Once I moved in the problems continued. I had to clean the entire house from top to bottom before I could move in. There was paint all over the floor and cabinets which was extremely difficult to remove. Door handles fell off, faucets came lose in the master shower and guest bathtub, sprinkler system broke resulting in a $220 water bill, cabinets doors were crooked, cabinets drawers were not secure because the railings were not long enough to screw in, sheet rock dust and mud was everywhere, gate latch broke and my dog got out, blinds were not properly sized, chips in bathtubs, doorbell stopped working, outside dryer lint duct was not properly installed which could have resulted in a fire.

Simple things that should be thoroughly checked before a buyer moves in are not checked. Cheap equipment and poor quality workmanship. Customer service is great, but worker builder quality is extremely poor. Light switch that does not work, sinks that become discolored when used. Drain plugs that do not close properly after using once. Bugs in homes that could have been taken care of. Cheap appliances like refrigerator that has broken in less than 2 months. Cable wires for Comcast that are not laid properly--hence 1 extra week to call cable company to get Internet installed.

Was sold as a "smart home" but when Amazon arrived to do set up, they indicated Lennar had not done the wiring to handle Smart Home installation features. Nor had it been wired for proper cable TV set up. None of the structural and cosmetic items that were designated to be fixed prior to settlement were done. Six months after moving in the tub in the guest bath fractured and cracked open and became unusable. The Customer Care site does nothing. You receive emails from people whose name no one knows when you inquire about getting issues fixed. Regarding grounds upkeep. It's covered with weeds and all the plants are dying. This despite the monthly fee that's mean to tend to the grounds. Be prepared to do your own weeding and plant replacement.

Nightmare in Verona Trace. I have to say we are living a nightmare. The sales process was smooth and closing seemed to be easy as we were told that any issue that would arise would be taken care of within the year warranty. We closed on May 28th, 2019. It has been issue after issue after issue. From defective tile. (Ohhh yes, our tile is defective and has to be replaced completely. I have kids and pets and will have to stay in a hotel for probably 15 days. This is a work in progress. Haven't even started this repair, just think of the mess, removing all cabinetry, redoing bathrooms and all the dust, still want a new home?).

Just after 3 months of construction, I am having uneven ceilings all over places. Issue has been escalated to the area manager, but turned down because it is considered "cosmetic defect". Worst Builder ever.

I moved into a new Lennar home in the Raleigh/Durham area in May, 2019 and it was a big mistake. The house took 2.5 months longer to build. And throughout the building process I, and the independent inspector I hired, found numerous mistakes that involved the foundation, framing, electric, plumbing, windows, flooring, appliances, door locks, HVAC…(I can keep going.) Finding the mistakes isn’t necessarily bad – it happens when a new house is built. But Lennar told me they would address them, and over the half the time their promises weren’t kept. They would tell me they were fixed, and it was a complete lie. They even lied about fixing items the inspector found. I can deal with mistakes, as long as they’re corrected. But I needed someone I can trust to build me a “home”. I didn’t get it with Lennar. My advice is to stay far, far away from this builder. They are clearly more interested in quantity then quality.

Do your homework before buying a home from Lennar, I didn’t and fell right into their smoke and mirrors trap. This company has no integrity and it is next to impossible to get them to respond in a timely matter to any issues you may have and you will have issue, guaranteed. Do yourself a favor and stay away from Lennar!

Purchased Brand new built home in January 2019. Upon final inspection on day of closing a whole list was made up of things needing to be corrected or fixed. As of today only 1/4 of the list has been done, Reached out to the General manager (Maintenance) per via email inquiring about when everything else will be done. What do I get. I need to input work requests for everything I need done. WHAT!! Does he not have the list anymore. Did I get lost after the 1st month? If this was not our Forever Home, I would have put the house up for sale and move already. As it is I am inputting ticket after ticket, just to have the system they use close them out without being worked. So frustrated..

Tuskawilla Crossings in Winter Springs, terrible construction, cheap materials, poor workmanship, workers bringing their small kids to run around job site. Workers pee in a tub. Rotten moldy food in the walls. Air ducts squished into small holes, cracking stucco, cracks in slab, incomplete insulation. Nails in roof, wrong sized doors, I could go on and on.... all of this before the house closes. Stay away!

We are currently building with Village Builders. They have completed the framework on the house. The roof is not on and the sidings not complete, however they have installed 2 bathtubs in the house that have become nasty with dirt, rain water, etc. The builder says this is normal and will be cleaned!!! Anyone have similar experience? Was thinking any interior item would be installed once roof and sidings completed...

We have had an awful experience with our home buying experience. However it was with CalAtlantic before Lennar bought them. Their title company screwed up the legal description on our deed and so we don’t legally own our home. CalAtlantic Title has been giving us the runaround and won’t sign our house over to us. Big mess! I would avoid CalAtlantic at all cost!

Do not trust anything this builder says. Do not close escrow until everything is completed. A year later I still have 8 five foot pieces of rebar sticking out of my incomplete wall and they REFUSE to come fix it. They promised they would fix prior to escrow closing — lies! Total hazard and absolutely ugly. No one in upper management will return calls or help.

My advice - look elsewhere, never again with a Lennar home. Over 80 items on the punch list since March 1st, 2019 and still have many to go. Just found a defect under one of the window sills whereby the there is 1/4" gap the entire length of the window sill. How anyone thought this was ok, it is beyond any comprehension. Eric has been doing his best to have items corrected, but it all starts with construction and the construction manager, which is the root of all problems.

I had a house built in the Central Florida area using CalAltantic homes which was purchased close to the start of my construction process. To start, the construction took 11 1/2 months to complete (the industry average is 6 months). Since moving in, I've had a litany of issues, most recently with an internal power line failing which requires the drywall be knocked out to fix. The warranty department goes out of its way to avoid fixing anything. How this company is allowed to remain in business is mind-boggling. Do yourself a favor, and use a different builder.

I live in a brand new townhome and my 2nd floor has a dip in it just like my neighbors. I was told that the wood would expand and contract, but wood moving shouldn't make my floor dip. The customer service is hit or miss and they are quick to close a ticket out for you without giving you time to respond. I had pipes that were cracked that I didn’t notice until I used them like the master bedroom tube that caused water to come from the top floor into my dining area. There is horrible patch work, uneven walls, floors and almost a year later I have nail pops all over the place. I can’t wait to retire so that I can move out this home. I would never purchase a Lennar home again, even in a different state.

Closed on a new build Lennar home 02/28/17 in Sendera Ranch in North Fort Worth. Current issue is a leaking toilet. Since I'm past my warranty I had to file a homeowners claim with my insurance. This leak was in a guest bathroom that was not used often until my mother-in-law moved in. Had to hire a plumber to investigate the cause of the leak and had to report findings to the insurance company for claim approval. The investigation found that the flange was not bolted down and the wax ring was not the correct size. It was so apparent to the contractor that installed the flange that he used at least 1/2 tube of white caulking to fill in the gaps at the flange that caused the leak.

Being a military retiree and current DoD civilian for the past 30 years, I have moved several times and built 4 homes. Now that my husband and I are nearing retirement we decided to move to Riverview, FL right outside of Tampa. That was a good decision, but deciding to choose Lennar as the builder for our retirement home has by far been the WORSE financial decision and investment of our entire life and marriage! They provide awful customer service and do not conduct business with integrity. Basically, once you purchase the home, they do not care.

This company doesn’t honor warranty information. Robert ** is totally rude and they can’t keep employees there long enough to help. They lose documents as in warranty requests, don’t get back to the paying customer in a timely basis. The only reason I’m glad we bought in because we are in a good neighborhood. I’ve talk to so many people about our issues and Lennar isn’t a good name. I have to find my documents and go through the Florida Building Association to make them honor their warranty. They are too big of a company to take down but trust me; with my sign on our personal vehicles, that will get people to look twice.

My name is Aubrey. I am a veteran who served my country faithfully. After being honorably discharged, I decided to purchase a home using my VA loan for the first time. So, if you're buying a Lennar home, I'm writing my experience. I was always told that the underwriting process would be the most difficult step. But it was the process at Lennar. The sales rep (Ernest) made a lot of promises. $41k worth of incentives including level 2 tiles, Glass french doors, Refrigerator with a bottom drawer, etc.. etc. Then we signed the contract and gave our down payment.

I purchased my home in February 2017 with THEN CalAtlantic. My home was a “to build” home allowing me to personalize my home. I paid for many upgrades, one being “soundproofing” insulation along my master bedroom and bath. After closing, I realized and noticed that my insulation wasn’t there. I informed CalAtlantic numerous times regarding that and other issues that were “supposed” to be completed as per my contract. This dragged on for a little over a year when NOW LENNAR (whom acquired CalAtlantic) admitted and realized that they did indeed forget to install the insulation during the build. Their first attempt was inserting foam insulation, which turned into a COMPLETE disaster! The foam buckled the walls ruined my kitchen cabinets!!

I am Lennar homeowner. My advise, do not buy a home from Lennar. As a company it is total crap. Just stay away from them. They make a trashy home and promise lie until they sell their crap and then impossible to reach to them to clean their bs.

Poor attention to detail as the window sills are all chipping away from poor prep work with paint, toilets were not installed properly and wobbled every time we sat on it, glass shower randomly shatters in the middle of the night on it's own, bathroom vanity just fell off the wall today which, come to find out that they used double sided tape to stick onto the drywall!!? I am furious. Don't they know that cutting these corners can get someone killed?! The shattering glass just barely missed my wife by less than a foot. This is a huge safety concern and you cannot cut corners with installations of glass and mirrors. I'm extremely disappointed in Lennar and suggest you stay far far away. Just ridiculous and unacceptable workmanship.

Hello. What a horrible experience has been to purchase my home from Aquabella Lennar. At the beginning was promised the best service, a one step to my first home. However we are completely unsatisfied and discouraged. Three weeks to closing had to choose an outside lender and the sales representative has made mistakes and actually wanted to charge me. If you decide to purchase, go with your own rep and do not trust Eagle home Mortgage specially their onsite officers. All you hear is horror stories and unfortunately I had to witness myself as well.

Lennar is my builder next door. They caused damage to my air conditioning unit by dropping cement on it and on its fins. When I noticed it and complained they sent a power washer and caused further damage to bend the fins completely. I tried to make a complain online and a very nasty person claiming to be a director of construction DFW region called me and said, "Do what you have to do, we don't take any responsibility of any damages." Also they flooded my car by stopping the storm drain and caused damage to my car - I talked to my insurance and same thing, they asked me to contact Lennar.

For several months I have been in contact with the local Lennar representative (via text only) and they have failed at seeing that my warranty projects are being executed correctly and in a timely manner. I continue to have to follow-up with failed scheduled appointments either because the contractor doesn't show or when they do come they have been misinformed of the type of work that needs fixed. I have been in my home for approximately 1 year and it was only 3 months old when I purchased it. I have had significant cracks in the stucco, floor tile, improper weather strip filling, roof damage, etc.

==== BEWARE!!!! ==== I would give zero or negative stars if I could! We purchased a new home with Lennar in Champions Gate, FL in March 2018. In early May 2019 our roof is leaking, just 6 weeks out of warranty. We contacted Lennar and were told basically that we are on our own. The roofing company said if we had purchased the roof from them, they would warranty their product for five (5) years... with Lennar, only one (1). Lennar must use sub-standard products and/or inexperienced installers to not stand behind maybe one of the most critical components of a home... the roof! To date we are slowly traveling up the management hierarchy, but in the end I'm sure I know how this will end. if you are reviewing Lennar, I suggest looking for a more customer-focused builder who stands behind their product.

We have been looking at homes in Lakewood Ranch and decided to check out the old "WCI" which is now Lennar. Wow, talk about night and day from what type of product WCI used to produce compared to the cookie cutter bare minimum builder grade Lennar is. We were shocked the approval board even lets Lennar build these type of low quality homes in Lakewood Ranch/Country Club East. The road of their homes all look the same and wow do they look outdated and cheap. Paint color and roof colors were so old and out dates, their light fixtures are so cheap... could they not spend $150 more and put up a decent lighting package? Landscaping and exterior were so boring and underwhelming. Every other building in Country Club East builds a quality home, Lennar produces bare minimum and it clearly shows inside and outside.

Lennar Home Builders totally nonprofessional, disrespectful, noncaring and dishonest. Our truss came through the ceiling and we haven't been able to sleep in our master bedroom for 5 weeks due to safety issues. The truss was cut too short and we noticed the 3 2x4's are shattered. The construction of the truss are unsafe and we cannot go into our master bedroom in fear that the roof will cave in. We constantly hear cracks that make noise. I noticed we had to give a star honestly they don't deserve a star.

The best advice I can give you is run.. DO NOT Make the same mistake as me and buy a Lennar home. I have had issue after issue and was told that they would work with my schedule prior to purchasing my home. LIE!!!! They will not work with your schedule. it is as if they are GOD and everything happens within their time and terms.

Bought a Lennar home in 2012. 8 months later 13 tiles needed replacement because of a foundation crack. They placed a filler and membrane on it, new tiles. 4 years later, the same tiles have separated, and there is a 28 foot line of cracked tiles straight down the center of house, from front door to kitchen entry. It has since started cracked tiles in both 1st Floor bathrooms, all in line with water pipes. Master bedroom wall and back side of garage wall have separated at the corner, garage is 3 inches lower on one side than other, sheetrock cracks in walls, visible foundation cracks on exterior of house, exterior wall is leaning outward and privacy fence is now wedged into siding and cracked.

We have been in our Lennar home for just under 10 years. We purchased new, picked our lot and had our 2 story home built. In the last 6 months the beam over our garage door has bowed creating a massive and growing break in the 14 feet of brick above the garage door. The bowed beam is also pulling the side boards from the brick along the vertical sides of the garage door. I contacted Lennar and a representative came out and in 5 minutes he assessed the problem was cosmetic and thus a homeowner maintenance issue. We agreed to disagree and Lennar sent out their forensic engineer. He advised the tolerance is 5/16 inch bow and mine was 4/16 inch and thus my issue not Lennar.

I bought the home through CalAtlantic in May of 2018, I wanted to withdraw the contract in construction phase itself when CalAtlantic changed to Lennar. But People promised me here will not be any changes in construction standards but I have repairs that are been going on from past year in my new home. The cabinet frame in the kitchen has been cut in wrong measurements which left gap between cabinet frame and dishwasher. This space pushed out the cabinet out of the drywall in which you guys put a extra piece of drywall. For that you guys said Dishwasher manufacturer should provide the trims. When asked for that you guys answered as Manufacturing company is no longer providing those trims....This is a big lie. There are no trims. Then you guys said you would replace the cabinet frame and postponed till my warranty is coming to an end and Now you guys are telling you can't do anything.

We were going to purchase a new home in Carson City. First thing that happened, we wanted to put our deposit of $5k down on a Friday and were told the lot wasn’t being released until the following morning at 10 am. We were there at 10am with check in hand and were told the price of the house was now $5k more. We were given the whole sales pitch that we could lose this house so we gave them the money and drove 6 hours back home only to be contacted by Lennar saying they had us make the check to the wrong payees and we needed to wire the funds immediately. Which we did! Our mistake.

We fell in love with a particular half-way finished house in Henderson and needed to switch to our private lender after a few weeks, but Lennar honored all incentives and were amazingly accommodating!

Buyer Beware: Unethical salesperson- Tami ** who exploits new homebuyers by acting in the interest of herself, in efforts of making a sale! On 4/18/19, I went to visit the Lennar new build property in Arlington, TX. Southwind Meadows. I worked with sales agent, Tami ** who gave myself and my grandmother a tour of the model home, which we loved. Upon completion of the tour, I completed an application and was pre-approved shortly thereafter. I was told by Tami that my earnest money to hold a property would be $2,500 and that would go towards my closing costs. I provided her with a check for that amount.

So I bought a Lennar home in Tanyard Cove in October 2018. I've been having floor issues ever since. THEIR contractors told me it was a structural issue but Lennar refuses to permanently fix the issue. Lennar came to my house twice and gave me temporary fixes. My floor is still not leveled in some areas. They want me to believe it is in "code." Moreover, I feel like the customer care representative tried to play with my intelligence. "Wood moves." Well duh. It will expand and contract. But wood moving shouldn't make my floor dip. That's poor contraction on Lennar. I spoke to my neighbors that are having the same issue as me. Lennar has offered them permanent solutions such as putting in a fourth bedroom below the area that is unsupported or self leveling the floors and adding in a beam. This wasn't offered to me at all!!! I like my home. I will love it once Lennar fix my floors.

We have had such a negative experience with Lennar Homes representative Linda and their Lender Katrina with Eagle mortgage. We literally had to file a complaint with the corporate office in order for them to start to do their jobs correctly. We are still being given attitude. They are completely unprofessional. Katrina with Eagle mortgage was rude and didn't give us any options. I literally had to call her boss Bekah to get the loan process moving. The homes itself are beautiful, but the the staff is terrible. They will rush you, give you very little options, and give you attitude.

The short of it is. RUN don't walk away from these people. The construction is so poor. The cheapest materials, poorest workmanship and the finishes are a joke. We walked through (6) six house in various stages and I don't know how they get away with it. It actually scares me that there are communities out there filled with these homes that will all be falling apart and nothing but lawsuits of the poor people who have these homes even have the knowledge or resources to go after them. I'm worried that the people they target just don't know better. They are real victims. If you don't know anything about basic structure, sheetrock, studs, wiring, finishes, taping, framing, TAKE MY WORD FOR IT. DO NOT BUY A HOME FROM THESE PEOPLE. EAT GLASS THEN POUR ACID IN YOUR EYES. IT will be a better experience.

I purchased a home from Lennar in Oct. 2017. I've had two plumbing issues and now the roof is leaking. I haven't lived in this house 2 years yet and already I have major issues. I wrote Lennar and explained the issues to them only to be completely ignored. My water heater is leaking at the connection to the water lines and the water lines were installed incorrectly. The shut off valve was installed on the hot water side instead of the cold water side. Also, the heater's hot water and cold water connections are inverted. As you can see in the pictures, the heater's blue tab (Cold side) is connected to the outgoing hot water and the heater's red tab (hot side) is connected to the incoming cold water side. The roof is only a year and a half old and it already has a leak.

We had been looking for a home in the D'Andrea neighborhood of Sparks, NV built by Lennar Homes. These people have double-dealing underhandedness down to a science. After spending several weeks looking at their more expensive homesites on the top of the hill, my wife and I decided to purchase a smaller home at a lower elevation for $448,000 plus a premium for a view lot. The normal agent we had been working with, Tricia ** was not working on the Wednesday we decided to purchase the smaller home and Anne ** offered to get pricing for us. She called the corporate office and got pricing for $530,000 and went to work getting the lot released that day so we could sign the paperwork as she knew we were leaving out of town.

After purchasing a Lennar/WCI inventory home in August 2018 our nightmares and our terribly quality of life began. I am writing this in April 2019 and we still have contractors trying to fix some of the worse problems we have ever seen in a new built home. We built three homes prior to this and never could we imagine such a disaster. They hire the most incompetent contractors and use the cheapest materials. With this being said we have had approximately 31 warranty claims. Lennar has a terribly home warranty so many of the problems are not covered.

I live in Richmond, TX in the Creekside Ranch community. I moved into our Lennar home in October 2018 after waiting 7 months build process. Had to put up with dirty construction sites to the right and left of my house. Now that the other homes are completed and the grade of their yard is higher than mine, water run off from my neighbor's sprinkler system settles in my yard. This happens every time the sprinkler is used. Water remains in my yard for more than 48 hours. Lennar refuses to even elevate grade of the yard and even less to install a French drain to correct the issue. Their solution - tell my neighbor to cut back on cycles of their sprinkler system. Talking about making my problem their issue! The issue is poor grading of my yard.

At Heritage Solaire in Roseville, CA, Lennar promotes an "Active Adult Community," promising a clubhouse with various recreational features including a pool and exercise room. That promotion/promise led me to purchase a home in February 2019. People who bought in August 2018 were told the future Solaire clubhouse with amenities was just months away. Now it is April 2019 and the clubhouse sits empty with no one working on completion. The latest promised completion is maybe June 2019 but given the undeveloped site, I seriously doubt that! The clubhouse is just at the entrance/exit of the community so we are all reminded every time we drive in or out, that nothing is happening. I feel duped and there is no recourse.

I have been complaining about drainage issues on my property for the last year and a half. They finally put in a French drain, but didn’t use rock, so it doesn’t do the job it should. I even offered to pay for the rock as long as it was done right, and Lennar still refused. They wear you out after a while. Now my neighbor is complaining about the same drainage problem on his property. The customer care rep. for Lennar is totally worthless. His solution for the drainage issue is tell your neighbor to quit watering his grass. I would never buy a Lennar home and caution other buyers. They are more concerned about being politically correct and $$$, than making their customers satisfied. They will promise you the world until you close, after that, you are pretty much on your own with no warranty back up. Buyers beware and look at their overall reviews before you making your final decision.

Never been so heartbroken... Was shown a home today which after seeing home and lot, we put deposit down to hold home. Then we found out after all this excitement that the property shown was not even the property available. The "real" property has hardly any yard, after a screened porch there would be nothing. Then also was offered $5,000 for closing cost since we were using our own lender and then there's to only find out that they will offer NOTHING for not using their lender. Thanks Lennar! You will definitely not be getting our business, family's business or our friends'! Please tear up our deposit check...that you took on a property that wasn't even available.... You guys are ridiculous. BUYERS BEWARE! Lennar you do not even deserve one star!???

We bought a home in December 2017, the house was built by CalAtlantic, which was soon bought out by Lennar. We were assured that the warranty would be honored to the fullest. I had to fight every time I had an issue. I reported that the paint was changing color to a sunset pink in or around October of 2018 before the warranty was over. Then Brandon, the customer care person that was apparently assigned to me called in December 2018 before the warranty was ending to make sure that we did not have further issues so that we could get them in before the warranty was expired. I again at this time told him about the paint on the pop outs around the house (all of them) changing to a sunset pink form a more tan color. I was assured that they would be out to look at them. This never happened, I text and called him several times to try to set a date and he would always promise to call back with a time.

Lennar took my deposit, then sold the house while it was still under contract with me. Then told me that I lost my deposit. The lending company (Eagle Mortgage) will qualify you, then tell you that you do not qualify the week before closing, so Lennar sells your house and then keeps your deposit.

Skye is a new townhome community in San Diego. My husband and I made a deposit on a townhome in this community and that's when the nightmare in our life started. Our Closing Date has so far been changed 4 times in the following order: 7th Feb 2019, 22nd Feb 2019, 7th March 2019, 20th March 2019 and the next one is YET to come.

Purchased my home in 2015. Started noticing the poor quality of workmanship mid 2016. Cabinets poorly installed with certain parts just sitting in place with no nails or screws, wood vinyl floor uneven with glue oozing thru, microwave vent function has 2 settings that do not vary (same speed), incorrect screws utilized in the shower drains causing rusting appearance, a variety of different aerators (filter screens) in the bathroom sinks, gaps between the siding and windows (ideal for water entry) and just recently hot air being blown thru the walls causing thermostat issues and temp false readings... ETC. ETC... ETC. Would not recommend Lennar or any of its business affiliates to anyone. I feel completely screwed!!!

Updated on 03/13/2019: This company - Lennar Homes, LLC is so untrustworthy! Do not do business with them. After hiking prices within one week from the first day we went to look at their houses on March 1st, 2019, we received an urgent text message and phone call from the Sales person on Sunday – March 10th 2019, late afternoon, to inform us that her manager has approved the purchase price of $628, 898.00 for the house we were interested to purchase, but we must come in the same day to sign the deal. So, we came in to meet with the Salesperson (unprepared without a check since we were out and about).

BEWARE IF YOU ARE CONSIDERING WCI & LENNAR. My husband and I decided to make an offer on a new home in build and negotiated heavily and the major point in the negotiations were choosing options for the new home to our liking and budget. The sales agent representing WCI LENNAR told us that it wasn’t too late to make those changes since only the home foundation was poured assuring us it wouldn’t be an issue. With this agreement was condition that we used their approved mortgage lender as we would receive additional credit of 5k towards closing as well as a few other perks which would save us additional expense and time. While we agreed to all of this verbally and then contractually signing conditionally we gave a deposit of 1k with another 4k upon new contract which included all options.

We had to cancel our contract due to this horrible driveway. Mind you, this driveway is in an active adult community geared for 55+. Listen to the comments online. Do not buy from Lennar. Your concerns will not be resolved, especially from Peggy and Greg.

Great purchase for a starter home. I purchased a home in Pearland TX in a new community. ALl included and upgrades to my choice. Beautiful home. I had to move to AZ so I sold it after 2 years (1999-2001). I am now living in a DR Horton home. Quality is cheap, you wipe the finger marks off the wall and the paint comes off, No joke. Carpet became flat after 2 years. I cannot wait until I see and get another home.

Finally decided to buy a house through Lennar Home Builders in Florida. My experience with the title company was horrible. I was told the settlement is at 2 PM so I rushed 45 minutes away to the office. Got there on time and they told me, "Who said your closing is today." The lady looked like drained, exhausted and overworked. Finally after waiting three hours I was called for closing. Also Lennar does not have all the information in one place. I don't know where is the mailbox.

Bryan ** from Ft Myers will tell you that you can only use their lending services which is owned by them. If you refuse, then they will increase the price of the property. Realtors and Brokers, do not send your clients to Lennar.