Lennar Homes Reviews

I have lived at the Bridgewater HOA in Princeton Texas for the past 8 months and I have been very unhappy since I moved in. This is not my first house, so I decided to provide a true assessment of my experience with LENNAR. OUR PROPERTY LOCATION: We have a Princeton address but Bridgewater is being built in the town of Culleoka (we were not informed during the purchase) which is a non-incorporated area. Culleoka does not have a Government entity or even public services and Princeton will not respond.

My husband made an appointment with Lisa at Lennar Homes two weeks ago to walk through three model homes. We drove three hours on Mother’s Day weekend for a 330 appointment. Approximately 30 minutes before our scheduled time we received a call from Courtney telling me she couldn’t make it however would unlock the model homes for us electronically. We were able to view two of the three homes. She was unable to grant us access to one due to system failure.

I got prior approval for a mortgage with Lennar FL Tampa, the first home finder was fired after I had just met with her 2 days prior, they assign Joseph ** to me and he calls me to go over what I am looking for, then a couple hours later he tells me for a new home I need to come up with 70k and then text me he can’t help me but to call him when I have more money, after we were shown a model that was supposedly in our price range by the former home finder from Lennar - here is the text, "Unfortunately I was not aware of what you were told and I can only relay the info I currently have. Right now since we would only qualify for a home and do not yet have enough funds for closing, I would not be of much help to you. Please let me know when you have enough funds to close on a home and I would be happy to update you with inventory at that time."

We just found out that all warranties aren’t acceptable even though we purchased a brand new home that was built built by a “flipper” who never lived here. Our pool heater hasn’t worked since we moved in and our hot water heater didn’t work for several weeks because they installed it incorrectly. Do not buy a Lennar home. We are home builders in a different state and would never treat our customers this way.

When we arrived at closing, Lennar delivered our home with all the wrong finishings, wrong floor, wrong tile. The sales associates lie. They tell you you whatever you want to hear to make the sale. After we moved in - Lennar managed the HOA since the community was still being developed. There is no transparency or communication as to budgets and where our money is going. The assigned HOA President who works for Lennar, Zenzi ** refuses to return emails or phone calls from residents. Very shady company. Poorly built units. Does not stand behind their warranty. RUN!

I am very disappointed in my home purchase through Lennar Homes in the Bryton Trace subdivision. Things started off very rough as we found out a couple of months after signing our agreement and providing earnest money that there was a delay in the development of the land. We went into contract July 2019 and closed June 2020. Throughout the build process we started noticing several things that were off in terms quality and workmanship. As we moved closer to closing a big issue was the numerous Imperfections in our ceilings. It literally looked like someone spread concrete on them and painted them. Our construction manager suggested they float the seams and try making the appearance better. This turned out to be a botched job!!

I purchased a new home from Lennar in Brighton Colorado, in August of 2020. Clanton Heating and Air is the installing contractor. My problems started with the a/c system wasn't keeping my home cool. My master bedroom is 10-12 degrees warmer than the rest of the home. The communication between the warranty department and their contractors is laughable. I NEVER get a timely response, if I get one at all. I end up calling, texting, or emailing all parties, as if I'm the person in charge. Not only do I not get paid to organize and schedule these appointments, I have missed A LOT of work because of it.

My husband and I decided to buy a home from Lennar late last year. We were given the option to use Lennar's in house mortgage company Eagle Home Mortgage. We were told that we would receive special incentives ONLY if we used this company. Being first time home buyers, this sounded great! After submitting all of the documents we were told to give the loan officer, we had little to no contact with anyone from the company. Then we received a request for more documentation. In October, I lost my job due to Covid-19. I started a new job in November. To make a long story short, because of this change, we were denied and we lost the house. Do not say yes to this mortgage company if you have any life changes happening during the approval period!!!

Lost key community in Perdido key/ Pensacola Florida is a good name because it is lost. Marina, yacht club call it what you want. It’s no longer there. Oh the condos and homes still are but thanks to sally the Marina and dry storage facilities are damaged to say the least. And there is no plan communicated to the owners as to what Lennar is going to do, when they will start doing it or when it will be completed. General consensus by other owners says Lennar has no plans to rebuild the marina or dry storage facility due in part to the fact they want to sell it. Think twice about buying in a Lennar community. Hurricane hits you will be left on your own. I’m looking to get out and take my losses. The stress Lennar creates is not worth it. Terrible company run by very well off people that do not care about you as a customer.

We bought the house from Lennar, the house looked nice, but after 2 months, the breaker stop working, the company lennar sent us an electrician, they checked it, they said it works fine, since then they sent us electrician about four times, we told them multiple times, the switch inside the breaker it turns back or it is going turn off by itself. After their warranty expired, the issue is continued until now. They ignored us our call. We bought the home in 6/15/2017; look electrical breaker can serve 15-20 years in average. Now I am going to replace by my own within less than 4 years. How the company lennar is cheating us.

Recently, my wife and I decided to tear down a wall in the closet located in the half bathroom. This half bathroom is located directly under the stairs. We wanted to more closet space. After tearing down the wall we found Corona beer bottles, Cans of soda pop, and even chicken wrappers and bones. She purchased the house in 2015, this trash was sitting there rotting for over 5 years. What a disgusting company.

Used sub-par contractor (Juniper) that did not install our irrigation system to code. Installed a 4-zone box and valve system when it should have been at least a 6-zone box and valve system. Ended up with no pressure and all of the pop-ups on the side of the home would not work. Initially contacted builder (Lennar) and they said it was not their problem and we should contact installer (Juniper). Juniper said it was not their problem. We paid $1,100 to have a workable solution with an outside contractor (system not fixed to code, but now works). Lennar refuses to reimburse for a job that wasn't installed correctly and to code to begin with.

Lennar Homes are a cookie cutter factory of homes. The biggest and shadiest side is the finance division. They claim to have the same interest rates as all other Financial institutions. The sales department pushes you to use the finance department. Then you find out that they will not give you the best interest-rate because you’re too far out from your closing date. The sales department tells you one thing that you believe and then the finance department changes it and says they shouldn’t of told you that. In the meantime I’m having to pay over 3% interest because now they have you locked in. They won’t answer your phone calls return your emails. Do not use this company.

I have put an earnest money deposit down on a new home. I was told house would be available within 3-4 weeks and it has been 7 now with no end in sight. The company is price gouging to inflate the market during low interest rate times. This is the LAST house built in the neighborhood and they claim they are waiting for supplies. I have it in writing they will not charge more than 10k above what was quoted when we put deposit down. Very low ethic business standards.

Horrible experience. While our home was being built we have had many things go wrong. The wrong roof color, our property was not graded until we fought for it. Had to bring it to their attention though the plat of survey showed it. Our closing was the absolute worse experience. They wanted us to “dry close” due to their lack of work ethic and not getting our proper work history prior to us going to closing. We only closed because our lawyer called the Vice President of Lennar. We have only been in our house three weeks now and our Corners are cracking. And not due to “movement” you could actually put your thumb through our dry wall due to the poor quality of work. Half of the backsplash of our kitchen counters is not caulked.

Updated on 12/19/2023: I sorely regret buying my Lennar home in the Park Ridge Menifee community. Literally everything about the way my house was built showed a complete lack of quality control, a care in the world, or even knowledge of workmanship:

In January 2021 I entered into a contract with Lennar to purchase a new pre construction home at Galiano Pointe: Beacon Collection. I got conditionally approved for the loan. I gave my down payment and everything was running smoothly. I got a call from the manager yesterday (2/6/2021) telling me that they have to cancel my contract because they don't have approved plans for the home and they don't have enough materials to finish building in 2021.

We wrote a contract a few months ago for a new construction home in Princeton TX. While Mike, the sales rep was very nice, the rest of the experience was the worst we've ever had and we are NOT newbies at home purchases. BEWARE of LENNAR and EAGLE MORTGAGE! I don't have room to go into all of the details, just be assured we would NEVER EVER recommend purchasing a Lennar home to anyone. Because of their lack of communication, ridiculous loan officer's mess ups and so much more, we are left with no house 8 days before closing. I could go on and on, just be careful dealing with this company! Do your due diligence and read the reviews. There are plenty of other really good builders out there, do yourself a favor and check them out.

My husband and I have been in our brand new Lennar home for almost a year. Before I even signed on the dotted lines, my realtor and I walked the house with the Contractor and created a list of things that needed to be fixed PRIOR to our move-in date. None of these were fixed. Called the contractor and made him aware, he thought his people fixed everything. He came and fixed a lot of it himself and even reached out to some of the subs and got things taken care of.

Though it’s nice to have a new home, we are still experiencing issues with squeaky/creaking floors on the second level. We had the issues corrected initially and now after 2 years the issue has continued. Now the noise is so loud I’m kicking myself for not being more consistent with my efforts to get someone on the phone to get the floors fixed prior to the end of the first year in the home. I’m not sure who they use as subcontractors or what materials were chosen, but this is not what I expected from a brand new home. I should have read the reviews sooner and we would have chosen a different builder. Now we’re stuck with noisy and creaking floors. Please make sure you keep track of all issues related to the construction of your home and report them immediately. They’re not very responsive at the sales office or customer service so continue to submit your request and document everything.

This corporation does NOT pride themselves on the product they provide. They simply intend to assemble something as quickly and as cheap as they can...close out and move on to the next sucker. No commitment, customer service nor quality standards are thought of when thinking Lennar. I do not blame the trades or professions that work for Lennar - as Lennar does not pay them for the quality or commitment. They pay as little as they can and penalize these resources as often and as much as they can to maintain the number of houses they expect completed. Massive production line assembly that inherently screams problems, bad craftsmanship and covered up issues down the road. WARNING - DO NOT ENGAGE IN ANY BUSINESS WITH THIS CORPORATION OR ITS SERVICES. You will lose any hope for a fair exchange on any front in dealing with them!

I purchased a home in April 2020, had some warranty issues they promised to resolve before I moved in. They were not resolved and it is now 10 months later and they still are not resolved. These are not small issues. There are issues with subflooring, Water damage, and unfinished work. I cannot get anyone to respond back to me. I am not the only home in this community with issues, about 75% of us are waiting on issues to be fixed. Those who have had their homes fixed had to seek legal counsel first. There is not just issues with the homes but also the community grounds.

Purchased my home in 2017 and do realize it’s out of warranty. Apparently, there’s been a slow leak from a shower bench that is not only a poor design but faulty install. The water came out from the bedroom wall and caused black mold under the carpet. Lennar said they’d caulk. I had to have my bedroom wall cut opened to find the cause, the carpet and tackless were full of black mold and the plumber found a box left in the wall. I now need the wall patched, tile replaced in the shower and new carpet.

I would not recommend Lennar to anyone I know, whether sales, product or financing. Sales? There is no one person to help you. Every model you are interested in requires working with a different agent, all of whom are competing against each other, to the point where one agent bad-mouthed another, telling me he did not know what he was talking about. Hard to get into models, even during open business hours.

We are mostly satisfied with our home. First off when purchasing from Lennar, you have to recognize you are not purchasing a custom home. Our dissatisfaction is due to the final appliances put in the home. We had been told when we purchased our home that they could no longer get the Electrolux appliances seen in the model, so we knew they would be different. The disappointment comes from what they chose to install as a replacement. Not saying we have an issue with GE products, but the cost/value of Electrolux is obviously quite a bit more than GE. They didn’t even choose GE Profile.

This was by far the worst experience of my life! From the moment I spoke with Wes ** he made me feel attacked. Personally I feel discriminated against. Every accomplishment from savings to making more money he basically told me I was going to be denied. I don’t know who would start out telling someone that before even looking at all their info. I even spoke to other Loan Officers and they all said the things I was told were unprofessional. All my info wasn’t even submitted to the underwriter. I know that times are extremely sensitive in the world, however, I was written off from the start as a single ** female. I hope that no one ever has to experience this prejudice. Super disheartening.

Looking for a new house is stressful but at the same time excited. Since day one that I went to Lenar in Riverview to meet with Chris one of the sellers I knew that my nightmare just started, he was not clear in the correct prices of the houses, about the monthly CDD, he is arrogant and disrespectful, the price for the house that we discussed on the phone did not exist. He put our names in a waiting list to reserve another home in other community and he cannot answer the right price for the home and the CDD but they are very clear in the dollar amount for the closing costs that are over 13,000 or more. He reserved a house for us in front of a trailer home community full of garbage. After few days he emailed the price for the CDD for $213 monthly when he said that the CDD will be less than $150.00 monthly.

I moved back to Houston from the northeast back in August. I went to look for a home the same day I arrived to Houston. I found a Lennar house I liked and closed a preliminary deal with them. The house would be ready by November 17th. All the paperwork that was requested by Lennar Mortgage (Lennar's preferred lender) was submitted immediately. Meanwhile, I rented a small apartment, agreeing to pay $250 per month due to short lease. I also decided to wait on purchasing new furniture (since I had left most of my furniture in my previous home) until I moved. A month before our closing date. Lennar Mortgage informed me that the down payment would change to three times the previously agreed amount. I explained that I wouldn't be able to pay that amount, but that I would use another lender. Lennar canceled the deal, stating that they would ONLY USE their preferred lender.

I'm not even sure where to begin. Perhaps maybe I can begin with the fact that when my husband and I were purchasing our forever home, we stumbled upon the perfect site to begin our family in. The only unfortunate part was Lennar was the builder who had recently bought out Cal Atlantic. When we put our deposit down, the transition from Cal Atlantic to Lennar was taking place. We were given Cal Atlantic plans that had many many more bells and whistles than what we ended up with- funny thing is not one person mentioned that before or after our initial deposit check was cashed. The lot we chose was our second choice, as our first choice was said to have already been taken. Come to find out a few months later- it was still up for grabs but no one had removed the "sticker" from the map they use to keep track of sold lots- seems like a great system to keep track of such an important thing....

It has been almost 18 months since we moved into our new Lennar home and we have had a constant leak from the water main somewhere in our front yard. I have submitted several warranty repair trouble tickets and they still have not found or fixed the problem. I have sent them pictures along with a description of the problem and it has not motivated them to take this issue serious. The last trouble ticket I submitted they simply closed without resolving the issue. This is the kind of experience you can expect from Lennar's Customer Service after you purchase a home from them. Bewared!

My husband and I visited Touchstone Manor in Riverview, FL. Met a nice sales rep who sold us on a model that we loved. He said properties weren't released for sale just yet but when he calls and says "It's Go Time", that we need to be prepared to come, select the lot and make the earnest money deposit. We got the call on our anniversary. We raced over to meet him. Put down $5,000 and left excited. That was short-lived however. Eagle Home Mortgage dragged their feet getting with us about what needed to be sent, as soon as they'd reach out though we'd give them what was asked immediately. We get less than a month to closing, and they deny our loan.

Put a deposit down to hold a lot in a new development. The lot was released 3 months later, while Lennar had raised the final price of the property 6 times to a total of $20,000. I was given a final price, over the phone by Lennar’s agent and scheduled an appt the next day to sign the contract to move forward on the home. While my wife and I sat in the agent’s office we were informed that the lot premium had been raised from $17,000 to $23,000, so now we were now expected to pay $26,000 more for the property, than it was listed for when we first put our deposit down. Needless to say, we had had enough, and walked away from the deal. Lennar management only cares about their profit, screw the consumer.

I would give zero stars if I could. During the walkthrough found dozens of issues. Was told that is what th e warranty is for and all would be fixed. The house failed inspection so did not close then get a call at 9pm saying the AC passes inspection. I did not want to close. They then threatened legal action while saying trust the warranty. The ac was never fixed. Only after I called an outside ac company found out unit was recalled. Lennar never informed me of the recall. Only after I confronted them did they make the repairs but was still out 400 dollars proving the problem. Most of the repairs I paid out of pocket for. Never buy a lennar home new.

We live in Cascata, Parkland. First, our house roof area had a leak like a waterfall inside our front wall for months which was removed and still hasn’t been put back. We are living with plastic sheets as walls. They’ve also put our front double doors in incorrectly had to rip them out twice. Just found out they need to be ripped out a 3rd time. Next, the window in my 6 year old's bathroom wasn’t put in correctly and now it’s leaking and destroying the wall there, too. Next, they had to rip out our upstairs sliding glass door because it was leaking. In doing so, they cut away the balcony tile and never put it back and our child split their foot open.

We stopped in a Lennar model home to get some information and see a home. After the visit we filled out a form with our names etc. and put our realtor's name down. The agent stated that since we came in on our first visit without our realtor that we waived our rights to have one at anytime going forward. If she stated that in the beginning we would have called our realtor to come in. Seems unethical at best.

We moved into our new Lennar Home on May 15th. All walk-through items looked to be complete and we were very excited to move in. Here's what happened next; June 6th - Front yard sprinkler (very cheap part) locked in the open position and leaked hundreds of gallons of water, if not more into the Yard. It caused a sinkhole in two spots; One about the size of a wheelbarrow next to the slab in the front part of the House, and between the sidewalk and the street. The sinkhole by the slab in the front yard wasn't properly compacted or backfilled in my opinion. Lennar threw more Gravel over it and called it good. I believe this will cause issues with the integrity of the Post-tension slab in the future.

I property manage a dozen homes in Championsgate which was recently built by Lennar. They give a limited warranty on most items in the homes of up to a year. Warranty claims are exercised through the website - this is where the problems begin. The customer service division is awful - they simply don't respond to most claims. I escalated a severe pool leak on a six month old home recently to Jeff ** - guess what... No response. It's safe to conclude that the managers within the customer service area do not take responsibility for what they are supposed to do. If you do have a warranty claim get in touch with the building manager first - they are way more helpful and will be able to solve it.

Upon closing date we were told our Granite countertops could simply be cleaned with Granite cleaner... They had a very noticeable white film over them with circles and squares imprinted in it? After signing for the home, We purchased a good granite cleaner and it did no good, it looks exactly the same as closing. We were told a one year warranty would cover any issue? NOT TRUE, After we submitted a work order for repair, five months later they said it's not covered by the warranty? They were pressuring me to sign for closing with faulty/blemished granite countertops. DO NOT SIGN during closing until EVERYTHING IS COMPLETED TO YOUR SATISFACTION! Look with a magnifying glass! It may be your only fix!

Horrible experience dealing with their mortgage loan company. After the walk through they promised to fix all the things I pointed out then while I'm at work they did a face time with my wife and after we move in we find out that they did not fix one single thing they were supposed to. Everything in the house was done half assed. I would look at different builders. These guys are awful and I'm not happy with the quality of my home.

We closed on our home July 2020. Our fist home, and it was everything but an exciting experience. When it rains, there is a leak in the roof and the walls look like they are literally melting because of the water running down them. The paint is all chipping off. One room floods completely when it rains, towels need to be laid out. 2 doors did not close properly because they were all banged up. Someone came to "fix" it, they hit the door a couple of times and left. The door still doesn't close. The tiles in the master room were different colors! They gave me the wrong measurements for the yard. After I closed I found out that the yard was smaller than what was told to us. The pavers in the front and back were full of cement and ALL came apart. The caulking around the toilets in all bathrooms is coming off so the toilets feel like they're sinking down when you sit. The caulking in the kitchen is also coming apart. This was such an awful and depressing experience.

I have had them out multiple times because of air conditioning problems and still not working correctly. Why is a new built home continuing to have same problem. Paid to have home inspection prior to my year and he stated my air conditioning unit is too small. Lennar refuses to add second unit or bigger unit saying it’s big enough, but my bill isn’t saying the same unit is working extra hard and has already broken needing parts replaced. Would check before buying a home that everything is up to standards because I’m not happy with my home. I shouldn’t have any complaints with a new home and if I do it should be resolved correctly the first time.

Drove by and saw Lennar Homes in Garland. I was told sales were going fast and did quick walk-around on model. Me and my wife decided on the house. 2 days later we went back and asked if the Jade II was still available and was told it was. The salesman we worked wasn’t there but we were assured that they will sell that house to us and asked us to do their online application which we did. With all promises we were sent out of there made believe we had the house locked on our name and I asked if they needed any money so I can write them a check or get cashier check. They said, "No we are good to go." Anyways next day I send them more information on behalf of me and my wife feeling happy to have finally found a house and was moving forward.

I purchased a Lennar Home in 2018 and I am out of warranty but this should not be a warranty issue. I recently purchased new appliances from Best Buy. Unfortunately, when they delivered the refrigerator it kept tripping the circuit breaker. The refrigerator was tested and it was not the refrigerator. Lennar wires all their house with the refrigerator on the same outlet as the backsplash outlets. They also wire the microwave and the stove on the same circuit breaker.

***Don't buy a home from this company. I wished I had read the reviews on here first before purchasing my brand new town home from Lennar. It has been a horrible experience so far. I'm a resident at the Alpharetta, GA location and it seems the issues I'm experiencing are exactly the same as others are experiencing across the nation. Furthermore, I have made several complaints to the leadership team and never heard anything back and I finally sent an email to the top 3 executives at Lennar; I am waiting to see if they'll reply. Here are the issues I've experienced so far.

We wanted to buy a house from them, but their unhelpful and straight-up lying sales rep turned us off. They refused to allow us to work with an agent of our own, and every step of the way we received conflicting information that often contradicted what they had told us the day before. Thankfully we discovered this early and didn't waste more time or any money on them.

Buyer beware: Lennar’s new home rep. provided potential buyers with outdated CCRs! It was later discovered that Lennar amended the CCRs 2 years early, yet when buyers requested the CCRs they still sent the old-outdated documents. The amendment gravely effected property values by moving from a 10% rental cap to unlimited rentals! Do your research, don’t trust their reps. Get the CCRs from the Register of Deeds. And remember until all homes are sold Lennar has full control of the HOA board with no owner representation.

If I could give Lennar less than zero stars, I would. That’s how poor our experience was (and still is). For sake of simplicity, I will focus on only the items that angered us the most. Believe me, there were plenty of things Lennar did wrong. Firstly, our house was not completed on the closing date. We requested to move the closing date a few days so that all of the punch list items were completed and not rushed. Lennar management told us if we did not close on the scheduled closing date, they would make sure we lost the house and our deposit, and they would sue us for damages. How’s that for customer service?

I am purchasing a Lennar home in Parkland Bay. I have been visiting the neighborhood since building started almost 2yrs ago. They didn’t have a model of a Hibiscus that we purchased so we went into another one just finished and was told there were “standard options”. Once building began we were surprised to see that a $700k home had a Formica countertop. Cabinets were stained horribly bad. Bathroom sinks were one piece without undermounted sinks. Showers on a track. All items you would find in an apartment. We were told that their “standard options changed”. Mortgage company slow, they gave us a higher interest rate although we have 700+ credit score. Title company fees $10,000 more than other title companies. They charged a $11,000 builders fee that no other builders charge. A complete ripoff.

From when our Lennar home was being built, to now over 1 year after moving in Lennar has been the absolute worst. So many build issues & the Customer service team is rudely ignorant of any requests. They will literally ignore your emails, finally reply with very short answers, and offer no help. Our basement bathroom was supposed to have full rough-ins, and once they became aware they didn’t do it properly, I am still going back and forth with them to schedule the plumber. OVER A YEAR LATER.

I am exhausted with Lennar builders. I dont have the energy to do this. All I can say is go somewhere else. Do not deal with this company. You want specifics, then email me at **. They don't care about the consumer. They do not care about quality. They are only interested in $$. They will exhaust your time and all you do to get service will be your life for 2 years if you have the energy to keep up. They will exhaust you. It's all a game to keep you from complaining and to let your warranty run out. I'm ready for Consumer Action Center. Anyone else?

I like Lennar homes and bought it. But it has structural defects that is missing corbels in front side of the house and it looks like ugly. I found it after a couple of years later. I send the email to customer service team. They don't listen to me. So anyone who is planning to buy Lanner homes, Please be careful the missing things at homes.

We built our home in Dec. 2018 and had numerous punch items that were left incomplete. We have had to deal with several contractors who promise a lot and do nothing. Our house cost over $700K and it is of the poorest quality. I am seeking legal counsel to sue for receiving a lemon for a house. Below are the items they agreed to fix and have yet to complete in almost 2 years - mostly all pre-Covid. I hope people think 5 times before purchasing a Lennar home.

Ok so here's my tale. I purchased a home 2 years ago from a new builder called Mignatti who then sold itself immediately after Lennar, leaving my home under the care of Lennar. So Lennar took responsibility for the first year repairs. Did I mention I bought my home 2 years ago. Guess you can imagine where this is going. I handed them a list of work & in 2 years they've only managed to send 1 worker to repair nail pops on the wall. Now this company is using the # coronavirus gift of unexplained delays to claim they don't know us and it's Mignatti's problem. Wow! So we sent them proof via emails that they were in fact handling the list of work prior and now SILENCE, No response.

It appears that Lennar did NOT get final approval for the water connections from the street to the meter and failed to submit the proper paperwork for the City to take ownership of those lines. Has homes develop leaks in/around the meter leading to the street, the City is saying they do not have to fix it. The individual owner is now required to pay for those repairs, or the HOA as Lennar failed to complete the paperwork and inspections required. It appears we have 50+ homes affected by this, and several have had leaks. As Lennar completes a community, they sell remaining units to investors, shortcut required inspections just to pull out. Not a reputable company in my opinion.

I’m emailing you due to not only the extremely poor customer service from your ex employees, but also your current managers/directors in the San Antonio area. Attached are some of the emails and I have also had several rude and condensed conversations with Edgar.. Who says If I want to be more difficult he will just change my home plan because he can do that per the contract... I’m trying to settle this before getting legal involved.. but with your terrible managers in San Antonio I’m thinking I don’t have much of an option. I also have a BBB case open as well.

We moved in during the beginning of Covid 19. Family room ceiling was so wavy it had to be redone twice. We were told the house would be meticulously cleaned. No one came in person to walk us thru using appliances etc and because this was a model home standing inventory the AC was set on a code. We could not get anyone to tell us the code and we froze in April North Carolina. Had to wear a sweater in the house jacket down. Comforters at night for almost 3 weeks. We are 69 and 70 yrs of age. It was a nightmare. Then the kitchen faucet leaked all over the counter. They repaired it twice and finally installed a new one. About week 2 the dishwasher came flying out of its cabinet opening when I pulled out the bottom rack landing on my leg. It hurt my shin and was very painful.

We have been living in the new home Lennar built for us for about a year and a half now. We first began to notice issues shortly after moving in. Little things, like not latching the windows so they blew in with the first thunderstorm. An outside vent blew off in the same storm (regular thunderstorm, not some super storm), which they said they couldn't repair because exterior features aren't covered. Fine. The back screen door blew open and busted because it wouldn't latch. Hurricane season approaches, and we find one of our windows is missing a storm shutter and another is missing a bolt for the storm shutter.

Don't be fooled with the cute pictures, Lennar homes are nothing compared to what you will be promised, I have been an owner for a year and everyday I discover something wrong, from an even tile, to warranty issues that takes months to get resolved, leaking shower, appliances failure, worst lawn with brown spots regardless of how much care you put into it, pavers work is a mess, double panel windows not blocking sound or even ants, sliding door with bug entry underneath, this is my first home and first time experience with Lennar, and I have said this before and will say it again never again buy Lennar. I have friends who bought their homes from other builders, way better service, better work and the price is about the same.

When we purchased our villa We were promised all items on our punch out sheet would be completed. They were not! Dishwasher was not properly installed, guest bathtub needed buffing due to scratches on the tub, screen on lanai needed to be replaced, paint is low grade construction paint as is the carpeting, kitchen cabinets are cheap, two roof leaks in 15 months of living in our new villa. I would NEVER purchase another Lennar Home! Unfortunately, in Florida even your custom built homes are subcontracted out so the quality and workmanship is poor!

When we first started our process with Lennar it was great, then we moved in and it went downhill fast. Our yard is holding water, vents falling out, issues with foundation, pieces of my wall coming off, doors and walls crooked, doors installed incorrectly, paint wipes right off.. literally never buying another Lennar home. The warranty and repairs is a joke. Good luck getting Anyone out and you will hear excuse after excuse.. going on 4 months since we reported major issues and they finally came out once. Talked up a bunch of crap and have received zero response since then. Do not use this company, it is a joke.

We bought a new home in Aug. 2019. We love the floor plan and location, is just perfect. On the final walk thru we noted several issues and were told they would be fixed before move-in. We are now 11 months later and still have so many problems. Lennar is the master of lies, procrastination, and deception. They do not care about the homeowner. Only selling the home. Some major issues are Sewer not passing inspection, Property floods due to failing Grade twice, Roof vent flashings twisted and displacing roof tiles, N/G leaks, A/C & Heating unbalanced, Drywall separating on the ceiling.

I would not recommend this home builder anyone! They have too many issues in the homes they build, except their models homes. Imagine when use the cheapest construction materials to build homes with the least skilled laborers in the world, what will be the results!? Me and my family still suffering from the house problems and repairs. Some of them are major issues like no A/C for two months, water leaks, and foundations cracks. Stay away from this company. I feel sorry for my self because I trusted this builder. Currently I'm still waiting for them to replay for my repair requests. they are a lot because they did not do their job as it should be, I compared with other homebuilder so in the quality of materials and workers skills level, Lennar is the worst.

When is the pool going in at the Greens Indian Land Sc it first said summer 2019. Now it says summer 2020. We would like a correct answer instead of getting the runaround. There is still no progress so if you are able to give the community the correct answer at the greens that would be great. If you are not able to build the pool in 2020 I would think you would you trim that lawn to make it look better for the kids to use it and it would be easier for the salespeople to sell right now. It looks like an awful jungle over there and people are scared to go over there by the mailboxes because they’ve seen snakes.

My husband and I bought a brand new model home from Lennar. Within the first 12 month warranty, we called them out for service. We were told the water leak was fixed. After EXTENSIVE $15,000 plus damage because they in fact did not install door correctly, or repair correctly, Marty basically told us our problem, not theirs. Buyers BEWARE of unethical business practices. Highly disappointed! No one in our family will ever buy a home from Lennar again because of how they handled (did not handle their negligence adequately or fairly).

My wife and I recently decided to build in a Lennar development. From the onset, things were not good. It started with us being told our home could potentially be ready by November (this was in June) in order to get us to sign the purchase agreement. Once signed, we quickly realized the house would be months away from even beginning.

This is worst company to buy house from them. Try to buy house in Somerset Longmont, Colorado, the front desk sales are very Unprofessional, the company basically give buyer no choice for upgrades. The customer service is very poor, they use very cheap materials to finish the million-dollar houses and won’t like buyer to update. The sales always say to the buyer, "If you do not like it, it has plenty people down the line to buy it." What a Shame attitude? The big corporation treated buyer like that need to be fixed.

I purchased a new town home and Lennar failed to disclose how bad the mice situation is from construction. They also failed to disclose the holes/gaps around the bottom of the garage frames, and holes in the weather stripping in almost all the units in the community resulting in mice infestations in neighboring garages. Lennar customer service has ignored my emails, tried to only communicate verbally without clear resolution, and now I fear an in wall infestation is going to happen depreciating my home's value in the future if these defects are not fixed for my building.

I decided to try Lennar after hearing many great reviews from friends who used them to build their homes. My experience was nothing like I expected. After my consultant quit the company, the New One was not accessible, when he contacted me it was to bully me. He said I had no Choice but to Zoom call my final walk through. Didn’t tell me the date was pushed back, until I asked because he was trying to schedule walk thru same day. When I opted not to have drive through close he said company policy. I had no voice nor choice. Could not speak to anyone else from Lennar and when contacted on Facebook they asked me to explain issue and never read my response. Do not use this company. They still haven’t processed a refund after all this. Very impersonal very unfair. RUN the other way

Manhole was opened. Area was cleaned up and some grading done. Grass was planted.

It’s really bad service. They gave us 10 year warranty for everything. Now it’s just 2 year and my ac is not working and they charge me for 2000$ plus for just checking and try to call them they don’t want to talk.

Really so much to say in the 3 years we've been trying to get Lennar to resolve. These are issues they have taken responsibility for, agreed to pay for, but over three years have failed to fix. Easiest to go to ** and see for yourself. We created the website to get the word out.

!!!INCREDIBLE how in 30 minutes the LENDER can destroy a family's dreams of owning their own home!!!! We visited Miramesa Cypress because they offered us an excellent deal within our budget, to make the house of our dreams come true, everything looked perfect, the price, the house, the upgrades, area, the community, and the high school.

Nice house-floor plan, features, etc., but just to give you a heads up; when sold the house, told it included solar panels. It was in buyer's agreement! Moved in-no solar panels. Told they changed their minds about that subdivision. Had to pay $1,500 for a lawyer to get to them to do it, which they eventually did but taking their time of course. Not cool.

Before moving in they had to replace sod in backyard due to flooding from three other neighbors yards. They laid new sod over the silt that drained into our yard. Not really fixing the issue just putting lipstick on a pig. Multiple requests about water pooling in our yard and the foundation drainage being bad. All closed with no work done. They just say there is no standing water 48hrs later. Not saying anything about the yard being a sponge like swamp for a week later at best and only if it doesn't rain again. They refuse to fix any issues.

I have been in contact with many buyers over the past month that have had a temporary loss of employment with the Covid-19 shutdown. Unfortunately, lenders have not been willing to work with buyers and give them a little more time to qualify or stay qualified for their home loan. In my case, the lender was Lennar and the loan company was Eagle Home Mortgage (a Lennar company) but there are many bad actors. Many companies have a compassionate corporate message regarding coronavirus but in reality, they are keeping buyer's home deposits, making their already stressed financial situation worse.

I purchased my home with Lennar in 2017, the process of getting approved was very smooth however when it came time to close after the home was built the headaches began. On the 1st inspection there were several issues, broken roof tiles, broken window, cracked toilet tank, a water stain from a leak on the roof of the 1st floor coming from the master bathroom to name a few. By the 2nd inspection only half of the stuff was completed but the contractor reassured me that everything was going to be done by closing time which it was on that same day in the afternoon, mind it not even the appliances were in the property yet!

I closed on my new home 02.27.20 and gone nowhere with my home repairs. My mistake was to close on my home before having everything completed but that is on me. Now I just need Lennar to step up and comply. Now with the health crisis, this will be delayed once again and is very unfair to me. This is a new home and I never expected I would have to go through this. Lennar had more than 3 weeks after I closed to correct all issues and did minimal work. My recommendation from anyone is DON'T CLOSE ON YOUR NEW HOME UNTIL YOU GET ALL REPAIRS BEFOREHAND.

Awful, awful experience. They make you think they are there for you. That’s a joke!!!!! They don’t care about you. Buy from someone else!!!! They are terrible. Wouldn’t recommend them to my worst enemy! That’s how bad they are.

Overall I'm generally satisfied with our Lennar built home and community. We did have problems with the AC leaking all its coolant out. But it was covered by warranty and the defective part was replaced and coolant was put back in at no charge. This review is being posted to warn you that a very innocent clause in your purchase contract could cost you big time. Here is the clause see how much you think it will cost each home owner.

No company can stay in business very long if all they know how to say is no!!! We thought we had a very pleasant experience when we went in to talk to the sales person. While we were there a man came in to inquire about the color of his house. We asked about that because we thought he should have picked on already. We were informed that Lennar picks the colors. I exclaimed that we didn't want a brown house. There were only two of the approved colors that we liked. One in particular which was a taupe color with teal shutters and doors. Since those are the colors I want inside, it was perfect. Also, my mom, my husband and I never agree on anything like that!!! We were told by the sales person that she would do what ever she could to get the colors we wanted and had me write them down.

Beware of Lennar homes they DO NOT offer any options to their cookie cutter new construction homes in Florida. I gave them a deposit and changed my mind the next business day and they refused to return my $2500 deposit money.

I purchased a Lennar home in April 2017. Two months after living there the face plate off my dishwasher broke off. I called their customer care guy who said he didn't know how what happened and said he couldn't fix it. Then my dishwasher completely stopped working. Their customer care guy was very busy with all the other Lennar homes that have been built in our very large housing development so he assured me he would get to it even if it went past the year warranty. We had a good working relationship and I trusted him because he had fixed the other walk through issues.

Lennar charges name brand prices for knock off products. Been in my brand new house less than 2 years and already had roof, water, floor, beam, bathroom issues. Lennar doesn't stand by their houses. I have submitted well over 10 service request. The shingles on my roof were poorly installed and now I have significant water damage upstairs and they won't fix the issue even though area manager Eddie said he would. My son's bathroom has had issues with the plumbing. Even the plumber told me it was installed incorrectly and my son has warped wood and cracks and possible mold because of water that had been sitting and Lennar won't fix it now even though I had this issue once before. My son's health could be at risk aside from him hurting himself and the issue only getting worse but they don't care.

Such a disappointing experience... Spent $400,000 on a home that’s just junk construction. Our home wasn’t finished on date of closing so we constantly had trades in our home finishing work. Six months later we continue to have issues. The quality is just so poor. Customer service is SO bad so when you do have an issue you won’t get much help. Do yourself a favor and stay far away from this builder.

The process of helping my client purchase a Lennar home has been unpleasant from the beginning. The representative was very aggressive in getting my client to sign a contract for a home that she estimated to be completed around the end of February. Then when the estimated date had to be pushed nearly two months due to a supposed failure to acquire permits, we were told that Lennar can take up to two years to finish the home and still be inside their obligations. However, the contract specifies that my client would be expected to pay $100/day if he were to delay the closing even one day.

There were many things wrong with this purchased house but they were fixed eventually. Most importantly, the water main hook up outside broke twice and I'm waiting for it to go again. Now I find out that ceiling fan electricals are not installed correctly, but after many years it is out of warranty of course. Never ending bad workmanship and quality issues. House is insulated well and is very important for this climate. Otherwise, I would NOT recommend this builder or check and verify everything up front before the warranty runs out.

A few weeks ago, I contacted Lennar after I realized that there was some missing parts in the windows of my daughter’s room. (Outside frame that support the glass.) This was a dangerous mistake and it has put my family in a very risky situation during hurricane season. I understand that my house warranty expired a few months ago, but this error was impossible to see during a walk through since the missing part is the exterior frame of the window, I found it out because we had damages caused by water near the window (please see attached picture). Lennar just declined my request and their customer service department doesn’t even respond my emails or phone calls. If a hurricane hit my house which it was suppose to have category 5 impact windows, the winds will blow the glass away.

Built a new home in Indiana. Was a very good experience from sales to close. Small punchlist items were taken care of as requested. A few others are scheduled this week. Good quality for a production builder.

My husband & I purchased a coach home in Lakewood Ranch, FL that was built in 2018. All of the GE appliances that came with the purchase were non-negotiable and sub-standard. You are required to take them even if you want to upgrade on your own. Also, the design of electrical outlets requires improvement. In the open concept living space, it is necessary to run electrical cords for lamps under a rug and then hide the portion that plugs into the wall outlet with masking tape or a decorative plant, etc. to minimize the risk of tripping over the wire.

Good morning: I, Alvin **, owner of ** submitting an original dispute and lawsuit to Lennar Company and Cypress Texas Insurance whom been charging for services not provided and I have submit original invoices and explanation letter after multiple agents came to my property including Jefferson ** and NOBODY wants to provide fair reimburse for this case. Houses built in months that has broken water heaters and additional structure in less than 5 years old and home insurance company unwilling to provide payment that client has paid out of pocket.

First, let me add the Core Values of Lennar: "Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community."

My girlfriend and her daughter have lived at The Shores at Hidden Cove in Frisco, TX for 3 years. In August 2019, she discovered she had a leak. She contacted the builder, they sent someone to see what was going on. It was revealed that she had a leak and the water has been leaking for approximately 2 1/2 years. She and her daughter were experiencing headaches and having difficulty sleeping prior to them discovering she had mold. She has been having a lot of respiratory problems. Every time I visit her, I leave with an excruciating headache. Now when I visit her, I wear a mask because the problem has not been corrected. This is unacceptable and Lennar Homes need to make it right. No one should have to live under these conditions EVER!! Concerned Friend

We can’t believe what this builder is getting away with in the state of Florida. I’ve never owned/built a home that I wasn’t proud to call home. However, that changed with my Lennar home. Embarrassing poor workmanship, extreme drywall flaws that are so bad in the arches it’s pathetically embarrassing, electrical issue in the kitchen, an oven that vents over the underlying drawer handle that scalds your hands, plumbing problems in master shower because the tile installer flushed the grout and tile down the drain. A shower head that leaks throughout the night, ac unit inside was framed improperly with drywall gaps. Windows that are so out of square – one is 1” higher in master bedroom.

We are currently under contract with Lennar and in the last step of finishing the home loan application. However, from the appraisal report we realized that Lennar lies on the square footage of the property. And there's a huge difference between the square footage on their listing compared with the appraisal report. What a shock for my whole family since we are at the very last step of closing this deal! 700 square feet does matters but Lennar doesn't even want to admit the fact. They told us the mistake is made by the previous rep but now she's gone so Lennar will never be responsible for this. No chance to re-negotiate the price. Or maybe no chance to get the earnest money back. I pay $7,000 to learn such a lesson from Lennar. Hope I can check out this website before purchasing house from Lennar. My advice for people who want to purchase their dream house is NEVER EVER CONSIDER LENNAR!!!!

Since 3 months that I have purchase the house the door from hallway closet measure is too small for the space. I contact Lennar representative Mr. Jeff and Mr. Michael about when will they install the correct door, but the past month I email and text this 2 person and no answer at all. They ignore me. So this is how lennar operate? When they received the full money at the closing and they forget about they responsibly? Call me lennar! But I don't want promises! I want action! **

As a first time home buyer here in Florida I was very excited to have found a floor plan that I loved and what I thought an honest sales rep. The sales rep mislead me from the very beginning. First with stating after myself and realtor asked about CDD that the community I purchased in was not CDD (later as I’m meeting with lender I find out it is and now I need more monies at closing). I was very adamant about no CDD communities, so I know what I asked. The rep said he never told me otherwise.

We bought a Lennar built home in a Naples development, Artesia, that had been started by another company, WCI, and later taken over by Lennar. You could tell at a glance the attractive buildings built by WCI compared to the sterile prison camp-like buildings put up by Lennar. After moving in we discovered how Lennar had cut every corner: no insulation between the thin wallboards — sounds carried throughout the house; the lowest quality appliances and fixtures; cheap and short-life screening over pool. We are in our third month here and nothing has broken down yet, so they deserve that one star.

These people are inconsiderate and unprofessional. I bought a house more than a month ago and they have not given me the controls, keys, they have not repaired the inefficiencies that were found in the final walk, they have not connected the internet to me in a community that includes it, in short, they are a disaster. If you have the opportunity DO NOT BUY WITH LENNAR, I will never do it.

I wish I had seen this web page before we bought in. A lot of our experience is echoed here. Salesman turned out to be dishonest about our purchase options. Promised customer representative didn't show for walk through. No Lennar representative at settlement to respond to issues. Customer service person assigned to remedy punch list was hamstrung by management. Drywall job was terrible and Lennar refused to have lumpy ceilings fixed. Sitting now 2 weeks since heat pump died with no promises on when the new parts will be installed. Don't buy Lennar.

While living in NY/NJ, we had known of Lennar repute (or lack of) for decades. It unfortunate that we had to be a victim of Lennar’s deceitful, dishonest sales practices, unprofessional client dealings and unethical ways of conducting business – especially mentioning, John Brockman. We learned it the hard way by losing 35K of earnest monies - and not hiring a legal counsel before signing a contract - MAINLY because we were told by Lennar salespeople that almost no-one in Florida hires legal counsel while working with Lennar and its contracts. The misleading was from the very beginning - and we are being punished by not paying attention to all of warning signs.

First walk through the house I was 2 steps in the door and the carpet stood out like a sore thumb. I was still 25 feet away from the carpet... It was 2 totally different colors. They said they could have it checked and came back over a week later saying The carpet installers say it was fine.. At this point I am speaking with the construction manager and I said; "What do you mean it is fine? It is not fine and it needs to be replaced or repaired." He said they would have to check with higher management but it would delay our move-in date... "That is out of the question since I have movers scheduled, cable installers, and I was not going to have a house left to live in."

family feel like we did not know anything. The very long punch list of items needing repair on the walk though has not been completed 2 months after the closing date.

They are made of the cheapest materials and customer service is horrible. My sidewalk cracked in half in under 5 years. They don't cover this in their warranty. Now I have to pay for the inferior cement they use. I wonder how long it will take to start having foundation problems. The biggest mistake I ever made was buying a Lennar Home.

We purchased a brand new home from Lennar in November 2018, it was supposed to be a move in ready with minor finishing touches needing to be completed. Initially we had electrical issues and for the first few weeks half of the house had faulty electrics. We could not even turn lights on in our kids rooms and had to run extension leads into rooms to have lights. Every time we plugged in our vacuum cleaner it would trip the breaker. This was reported and trusting Lennar it eventually in our minds got resolved.

We had purchased a lennar built new home, there are lots around our house where Lennar is building new homes. The problem caused by one of the Lennar's new home construction manager, they have graded the soil so high that it kind of piles soil/dirt against my wooden fence. The new home construction manager is not aware of the standards that the grading should be below the fence level. I contacted new home construction manager, she made false promises and never responded to my email requests. The warranty service department is not responding either by throwing the ball into the new construction department. I would say the Lennar doesn't respect the properties around when they are building, so my next home is not going to be a lennar built.

We had a great experience with Lennar and their entire customer service employees while building our home in Utah. Amazing workmanship, high quality material, and amazing service throughout the building process!

Don't complain about anything with your Lennar home. My family and I have been living in our Lennar home only a year now and have experienced many issues which we made some complaints - not all. After several complaints about the home, requesting repairs for certain issues - We believe the thermostat and other apparatus can be controlled remotely, so don't piss off Lennar.

I was never told about the wireless switches for my home into about. My final walk into closing. That I have wireless switches. I still didn’t understand about what they meant about wireless switches into I replaced the battery on one of them. It's not even on my contact. I been having problems with these switches. You can’t even buy them at Lowe’s or Home Depot. It’s going to be a problem when the warranty runs out. I had 5 work orders done for my garbage disposal switch already. The batteries are expensive.

We were lied to by the sales agent, ignored, never contacted, no follow up and left completely ignored. We applied for the approval through their mortgage company Eagle and the same thing. Ignored, no contact, no follow up and no service. We are buyers, check in hand, but this company has the worst customer service we have ever experienced. Buyer beware of this company.

The Lennar Homes are not priced competitive compared to adjacent homes. They will try to sell the buyers the homes they want to sell by pricing the other nicer homes high. Once you buy the home they will sell the other homes at much lower price immediately reducing your home value. I would say don’t choose this builder and buy from a seller. They are way more honest to customers than Lennar. Also pay attention to key details in your home before buying it as you will be surprised some basic services like granite seal is not done after you buy the home.

Anyone reading this considering building a home in North West Indiana should look elsewhere. Nothing but problem after problem and customer service sucks. They were out 4 times for leaking shower, wood floor installed with gaps not to noticeably at first took 6 times till they finally did it right with out half ass workmanship, 3 times for squeaky floors you can see in basement how many nails missed the floor rafters. They had to also come back for unfinished trim in closet, a couple outlets and lights stopped working. Yes I checked the bulb. There are other interior problems that were fixed that I can’t remember all of them.

Whatever you do, please do your research, do not buy Lennar. The homes are built with cheap materials, the contractors and subcontractors are very unprofessional and cut corners. We purchased our home 5 months and it has been a nightmare. Multiple serious issues, horrible customer service, and unresponsive upper management. Spend a little more and buy from another builder, I'm stuck with this home now. We spend all our savings on this. Don't be fooled by their warranty, if it is under their "standards" they will refuse to take responsibility and you're left hanging. Signing their contract means you agree to not take the issues to court. Do not make the same mistake we made!

We bought a brand new home from Lennar on October 11, 2018. We've had numerous problems with the construction of the house and dealing with warranty people. Then on September 24, 2019, we discovered extensive mold infestation, with air spore tests at very dangerous levels. During our home inspection and walkthrough, we asked our construction manager multiple times about the mildew smell. The smell was so awful that I covered my nose when in the basement. He told us that it was just a new construction smell and he assured us that everything was normal. We even sent the email asking the construction manager if the air was safe a couple of days after we moved in. Our builder failed to disclose the significant water damage during the construction that we have since observed on the stairs and that no doubt contributed to the mold.

Prior to the purchase of our Lennar Home we were assured by a real estate professional that the builder’s negative reputation was overblown and was, in fact, in line with other track builders. It now seems that those assurances were most likely the result of the extremely generous “bonuses” (I.e. bribes) paid to referring agents. We wish we would have gone with our gut and not purchased this $500,000 nightmare. Below is a short summary of the issues we’ve encountered in a few short months:

I understand we will not get a perfect home, but if you have to make payments on your mortgage every month and you see a reminder in every corner of "what is Lennar doing so we can move on?" We have repairs that are over 10 months old and many more over months old. There is no response or time on when you will receive a call. Actually I haven't received a call in over a month with over 12 tickets that I opened up. I should've known when the salesperson said that they are the biggest home builder in the world. The is no more touch to customer satisfaction here, at least at Cooper Creek.

I contacted Lennar homes for some information pertaining to the homes they offer and the homes floor plans. I received multiple emails, 6 in total from Anthony **, I assume a salesman for the company. When I told him what I was looking for and what my timeline was for a new home I received no response at all. I have worked in a customer service oriented business for over 20 years, I would NEVER ignore a customer. What Anthony didn’t know is that between family and friends who are planning moves in the Tampa area if he had done his job he might have had at the very least 3 immediate sales and 2 (including mine) in the future. Now I have recommended to those family members and friends not to use Lennar. Congratulations to Anthony! You lost 5 potential sales!

Our COA contracted an expert engineering firm and paid for studies which identified significant building, retaining wall, road, sidewalk, grounds and storm drainage defects. This report was turned over to Lennar over 1 year ago.

We purchased a home in a newly built Single-family Homes subdivision from Lennar Homes only to find out that more than half of the homes in that subdivision was sold to Chinese Investors who in turn rented them out to people who have several roommates (some houses have 7 roommates). We thought we were purchasing a house in a regular nice neighborhood. We were not told that it was a Rental Property Neighborhood. This roommate-type line the streets with cars and it looks like a ghetto. We spent more than 1/2 million for the house and most of the time our driveway is blocked by cars because so many people live in one house. Lennar Homes should not have sold some of the houses to regular homeowners and just sold it all to Chinese Investors and keep the neighborhood a Rental Neighborhood. Very very disappointed in my purchase and being misled my Lennar Homes.

I have build 2 other homes prior to building with Lennar and this was, by far, the worst experience. Lennar is unresponsive to problems because they have so much turnover that our issues keep getting pushed to someone else. Our entire neighborhood is up in arms. We have had so many electrical issues with our house and Lennar is taking their good 'ole time to fix them even though the appliance technicians said the problems are fire hazards. Our yard is an absolute disaster. We have tried for 5 months to grow grass. We've hired a company to help us. They have said the good soil was removed from our lot and junk was put in with so many rocks and branches. Unless we have 4 inches of topsoil brought in, it will be nearly impossible to grow any grass.

Lennar Homes is a company that does not care about the quality and satisfaction of their customers. They build thousands of homes with low-quality materials and non-professional labor. I have a 3 years old home and everything is failing now. Walls are damp, pipes are leaking, water is coming out of the outlets, floors are cracking, the list goes on. If you have worked hard and you are ready to buy a house, I urge you to avoid Lennar. They don't care about your dreams or about the quality of the place in which you and your family will live. They just care about making money.

Our experience with Lennar was one word: NIGHTMARE. We would never consider another Lennar home and advise all our friends to stay away from Lennar.

We bought a Condo at Greenbriar Fox Ridge in Wharton, NJ in 2017. After the first year they did do a walk through and did fix a couple of Crack tiles and sent a check for minor cracks in the walls, They did not however tell you that if you live on the first floor of the building all the settling happens after the 2nd to 3rd year and then you have major cracks all over. They seem to use partial instead of full sheetrock and as it starts to settle then their sheetrock flattens like a pancake. We had them come in but got the runaround. We know there was back fill to the back of our building and are trying to confirm that with the town. They are now done building and are trying to get their bond back from the town without finishing the work to the streets from the trucks and the patching they have done. It just seems that we will all have to get together and do a class action suit.

I applied at Lennar Homes at Trinity Crossing in Forney TX and got denied on my application and I tried to reach my builder Nichol ** at that location. He tell me that I have to wait until I get the denial letter in order to get my $1000 dollars back, I got the letter and told him and he tells me that it will take a while for me to get the refund. It have been since August 2019.

We purchased a home from Lennar, Arborwood Preserve, Ft Myers, FL., 33913.and closed on September 19, 2019. Big mistake! Should have closed when the house was completely finished and presented itself as a new home. We have bathtub issues, paint, paver, framework, windows, lanai issues and the list goes on and on. We had the carpet taken out and had tile installed to match the rest of the home since it was a speck home. Upon taking up the carpet, and pad the floor was filthy! You couldn't go barefoot for all the dirt from construction, nails etc., and the tile installer had to scrape paint off the floor before they could install the tile. The house was so full of dust. What in the hell was the construction manager doing? BTW he put in a two weeks notice after we closed. That should tell you something.

My Experience at Lennar at Traditions. Went to see the home. Tells 415 is the price and available. Ask to get the preapproval then I went and came back next day with pre-approval. Now tells that some else is ready to buy the house and the house price is 420 now and he can't sell. Have to call his manager through realtor and get the contract signed. The next day I get an promotions email that house is price 13k less. The Date to close the house is Oct 1st. Aug 7th met with Builder and says that next week going to install the sheet rock and dry wall.

Do your research folks! We are in the middle of a legal process with Lennar; talk to people [not suggested by sales], but talk to people in your neighborhood, on playgrounds and ask about their experiences. Once you see red flags, just walk away. Here is our story. It took 10-11 months to build our house in the Dallas area (the process was not easy as the builder/ subcontractors made many mistakes and we had to fight plenty to correct them).

Leander, TX-new construction. How had a laundry list of little things that were overseen by all the sub contractors that they hire. Door frames uneven leaving gaps when door attached, all my lights hum, sticky tape residue left everywhere, did not receive any set up tools or some appliance manuals, when asked for certain items was told in one sentence “not a warrantable item” with no help to figure out solution, gaps between garage door and frame had to add extra foam to close, just a lot of little things that get frustrating. Overall poor customer service. Would never buy a Lennar home again, was skeptical at first but not many options in my area in that price range. Also their mortgage company was a NIGHTMARE to work with, they almost delayed my closing.

If I was only going to own a home for a year or less I still would not buy Lennar. Typical corporation only interested in max profit. They hire subs that will do the job as cheaply as possible and then encourage them to cut corners by cheaping out on them in every possible way. In the end, their buyers are the losers.

Watercrest in Venice. Went into contract on new construction in Feb 2018 for home to be completed Oct 2018. Then they delayed closing until Nov 30 2019. Then they called me and moved it up to mid November (to meet closing quotas) and there was a "punch list" that still needed to be completed. They did over the course of a month correct those items. The Project Manager and the Salesman that sold me the house stayed on top of that list. However, 8 months later after heavy rain when I was away, a friend went over to check the house and the ceiling was leaking into my living room.

Dishonest pricing. In short: We were told the home was a certain price by the salesperson and now two months before the potential closing the manager bumped the price nearly $100k higher. Watch out excited families for big $$$ surprises.

I didn't wanted to go through the trouble of fixing and small projects in old home so I went for a new town home. I was told any quality issue/damage that you could see will be fixed with our 1 year warranty. I reported major issues like water leaks, floor making sounds, broken cabinets and so on. All the major damages were neglected and was never fixed. They made arguments after arguments of why it cannot be fixed but never fixed any major issue.

It's hard to read all of these reviews be excited about Lennar, but I thought to provide my honest feedback. First off, no home is perfect, even if new. If you expect that, then the home sale price should have two commas in it, not one. That said, I have had the same cosmetic issues, minor delays, and general warranty concerns others have outlined. I have had nothing but a positive experience with the group that built our home and would like to publicly thank Dan ** for his quick responses and service.

We purchased a condo in a high rise in Bonita Springs, Florida for approximately $1 Million. It looked great. However, Once we moved in, about 12 months later, (we had a delay to a major illness in the family), the issues began. Lennar’s 12 month warranty was up around the time we moved in. Major issue - The tile floors began buckling up. Lennar will not even return our calls on the matter, even though it stands to reason that tile floors have a useful life way longer than 12 months. We now need to replace tile at a cost of about $25,000. There is about 2500 square feet of tile we are talking about here. So you can see how the price is so high. Turns out they did not use the correct products/process to do the job correctly.

For the few reviewers that had a good experience with Lennar, I envy you. Less than a year in, the corbels fell off out counters, the walls were cracking and we metal sticking out of the stucco, paint was not matching in some spots like they painted over oil. After two years, our dishwasher and AC went out, not under warranty. We have the corners pieces of our interior walls falling off and a foul sewage smell coming from our sinks. I reported this to Lennar less than a year in and they said it was from new construction. It only got worse and now they are not willing to help us. If you plan to buy one of these homes know that there is no level of quality put into them. I spoke with one of the contractors and they get paid per house, so they blow through them as quickly as possible to get paid quickly. For the amount of money paid, we could and should have built a custom home.

Hello All: I have read more than 400 reviews in reference to Lennar LLC both positive and negative. With any new construction, whether it be Toll Brothers, DR Horton, Ryan and Lennar Homes this is what to expect. Also, for existing homes as well. As a Retired American Veteran who has worked in Military Housing, as a Realtor and now a HUD Employee, suggested working closely with the Company/Builders to ensure that all are in compliance with HUD/US Builders/Realtors Associations and the Department of Community Affairs.

Imagining after 6 months you brought a brand new home from Lennar, you received 6 mechanic liens notices from different contractor companies Lennar hired because of Lennar failed to pay them. Now you can't refinance, can't sell the property and Lennar promised to get that fixed but after 2 months, they still ask you to wait and actually ask you to provide "a copy of the title report showing the lien." I mean WTF!? Did that your sales director mailed all homeowner to resolve the lien issue??! NOT TO MENTION HOW MANY REPAIRS I HAVE REPORTED!!! THIS IS PIECE OF ** THEY BUILD!!!! I am already sick of dealing with their sales team, everyone is simply dragging your time. See the lien attached and the first time I asked them to resolve the issue and how they respond, still not resolving at all.

then we went online to see the reviews, and I found strange that the #1 home builder in US had so many bad reviews. By the way, we continue our journey. Delivery was scheduled for end of July begin of August, but until May and June no any brick was laid. It was a huge problem for my family because my kids were already going to school in another city 25 miles away. They promise that the delivery was confirmed on time, even though nothing was in the field.

Purchased a brand new Lennar home in Hastings Farms in Queen Creek, AZ and my rooftop has already been destroyed by mild winds 7-9mph reported that day. Lennar Homes has been of zero assistance in resolving this matter. Roofs are suppose to sustain at least 50mph winds, their warranty does state that they do not cover "natural" elements but I perceive this as being faulty work. All I was requesting from Lennar is for assistance in determining if this was faulty work on behalf of the roofing company.

I had an inspection and the front door was out of square...a framing problem. They first tried to just adjust some hinges. The door started pressing inwards to the point where light was shining through and the door actually became warped. They did replace the door. The door still isn’t right. The inspector said it’s still out of square though not as bad as the first time. Everyone who’s seen the door says it’s not right, including 2 contractors. However, Lennar just says it’s within the standards and so is good enough. The top side of the door comes in a quarter inch more than the bottom side. The hinges aren’t lined up with their adjusting those to make the door fit. The framing is the problem but Lennar won’t do what is right....It’s “good enough” in their view.

They miraculously pre-qualified us using their in-house lender Eagle Home Mortgage. Then several months before closing date, they send a letter stating we do not qualify. They will not return our deposit. They are crooks!

Drywall is pathetic. Customer Care said nothing looked wrong, but anyone with eyesight can tell how poor the drywall was installed. The main issue is it appears as if they didn't grade our property correctly. The Developer had to take some of our property to try to make the drainage system compliant. Matthew Wineman (VP of Ops at Lennar) said, "There's no code for grading in "County"". Matthew Wineman said he'd rather go to court over the issue rather than to do the right thing.

I purchased a newly constructed Lennar home in April. I am very disappointed in the quality of workmanship. I had an inspection done prior to closing. My inspector found a long list of issues. Once I moved in the problems continued. I had to clean the entire house from top to bottom before I could move in. There was paint all over the floor and cabinets which was extremely difficult to remove. Door handles fell off, faucets came lose in the master shower and guest bathtub, sprinkler system broke resulting in a $220 water bill, cabinets doors were crooked, cabinets drawers were not secure because the railings were not long enough to screw in, sheet rock dust and mud was everywhere, gate latch broke and my dog got out, blinds were not properly sized, chips in bathtubs, doorbell stopped working, outside dryer lint duct was not properly installed which could have resulted in a fire.

Lennar sales people lie, they tell you that you are getting certain options then you do not end up with them. They forced a quick closing based on a reduced price not allowing us to fully check out the house. When the quick closing date came the house could not close because they did not have a certificate of occupancy from the city because the house failed inspection. We ending up closing on 09/11 but could not move in until 10/25 because the driveway was poured wrong (water was running into the garage instead of away from the garage), the movers had no access. Since then we have found crooked walls, most corners are not even square, paint problems throughout the house, doors do not open and close correctly along with a multitude of other problems mainly due to cheap materials or very poor sub contractors.

Simple things that should be thoroughly checked before a buyer moves in are not checked. Cheap equipment and poor quality workmanship. Customer service is great, but worker builder quality is extremely poor. Light switch that does not work, sinks that become discolored when used. Drain plugs that do not close properly after using once. Bugs in homes that could have been taken care of. Cheap appliances like refrigerator that has broken in less than 2 months. Cable wires for Comcast that are not laid properly--hence 1 extra week to call cable company to get Internet installed.

Was sold as a "smart home" but when Amazon arrived to do set up, they indicated Lennar had not done the wiring to handle Smart Home installation features. Nor had it been wired for proper cable TV set up. None of the structural and cosmetic items that were designated to be fixed prior to settlement were done. Six months after moving in the tub in the guest bath fractured and cracked open and became unusable. The Customer Care site does nothing. You receive emails from people whose name no one knows when you inquire about getting issues fixed. Regarding grounds upkeep. It's covered with weeds and all the plants are dying. This despite the monthly fee that's mean to tend to the grounds. Be prepared to do your own weeding and plant replacement.

Nightmare in Verona Trace. I have to say we are living a nightmare. The sales process was smooth and closing seemed to be easy as we were told that any issue that would arise would be taken care of within the year warranty. We closed on May 28th, 2019. It has been issue after issue after issue. From defective tile. (Ohhh yes, our tile is defective and has to be replaced completely. I have kids and pets and will have to stay in a hotel for probably 15 days. This is a work in progress. Haven't even started this repair, just think of the mess, removing all cabinetry, redoing bathrooms and all the dust, still want a new home?).

Just after 3 months of construction, I am having uneven ceilings all over places. Issue has been escalated to the area manager, but turned down because it is considered "cosmetic defect". Worst Builder ever.

I moved into a new Lennar home in the Raleigh/Durham area in May, 2019 and it was a big mistake. The house took 2.5 months longer to build. And throughout the building process I, and the independent inspector I hired, found numerous mistakes that involved the foundation, framing, electric, plumbing, windows, flooring, appliances, door locks, HVAC…(I can keep going.) Finding the mistakes isn’t necessarily bad – it happens when a new house is built. But Lennar told me they would address them, and over the half the time their promises weren’t kept. They would tell me they were fixed, and it was a complete lie. They even lied about fixing items the inspector found. I can deal with mistakes, as long as they’re corrected. But I needed someone I can trust to build me a “home”. I didn’t get it with Lennar. My advice is to stay far, far away from this builder. They are clearly more interested in quantity then quality.

Do your homework before buying a home from Lennar, I didn’t and fell right into their smoke and mirrors trap. This company has no integrity and it is next to impossible to get them to respond in a timely matter to any issues you may have and you will have issue, guaranteed. Do yourself a favor and stay away from Lennar!

Purchased Brand new built home in January 2019. Upon final inspection on day of closing a whole list was made up of things needing to be corrected or fixed. As of today only 1/4 of the list has been done, Reached out to the General manager (Maintenance) per via email inquiring about when everything else will be done. What do I get. I need to input work requests for everything I need done. WHAT!! Does he not have the list anymore. Did I get lost after the 1st month? If this was not our Forever Home, I would have put the house up for sale and move already. As it is I am inputting ticket after ticket, just to have the system they use close them out without being worked. So frustrated..