Landmark Home Warranty Reviews

I have been a customer of Landmark Home Warranty since 2012 when I bought my home and have been very satisfied with them. From the first phone call with a friendly "how can I make your day better?" to the last minute with the contractor, I have been very satisfied. I have already recommended Landmark to people I know.

Landmark's customer service is excellent and far superior. Their claims process is easy and efficient. The technicians they sent out are absolutely wonderful. I dealt with the guy on the garage storage service repair and he was wonderful. And also with an A/C tuck and he was awesome too. They're really good referrals.

I highly recommend Landmark. I have used them many many times in the past couple of years for an electrical issue, a fridge issue, a dishwasher issue, a stove issue, a microwave issue, a plumbing issue, a water softener issue, and an ac and heater issues as well as their re-key service when I first moved in, and yearly ac and heat tune ups. Everything has been covered and it has paid for itself over and over. Great customer service!

Very knowledgeable, repaired my water softener and adjusted perfectly. Works great!!

Landmark is great. I'm going to renew the contract as soon as it's out because I've had to do two things. My water heater went out and they allow for an air conditioner tune-up. And both times, it was just so easy for me. Professionally done and very minimum amount of money out of pocket. When submitting a claim, I just called them and they returned. The technicians that went to my home were very friendly and very nice. In and out real quick. No problems with them at all.

Landmark contacted vendors for the services needed. The vendors called very quickly. They services provided were excellent.

My experience with Landmark Home Warranty was very good overall.

I was late in booking it, but Landmark helped me out. Tech ** from Air Zone was great.

I am a realtor and highly recommend your warranty. Have used Old Republic and was not impressed with their customer service and with you all I have nothing but great recommendations to all my clients. Thank you and by the way I have not one but 2 homes that carry your great warranty...

We were looking for a warranty for the home I was gonna buy and my estate agent has worked with Landmark so he suggested to call them. I've gotten service right away. And they responded quickly to getting me set up and having a contractor call me when I filed a claim. I've had a couple of claims and they've been resolved. The technicians were very pleasant, did a good job and knew what they were talking about. I felt comfortable with them in my home.

I just renewed my Landmark home warranty and got a $45 discount for early renewal! We mainly keep a home warranty because we live in Phoenix, AZ and it gets HOT! We have 2 older A/C units and if they go out we need to have peace of mind that we can get them up and running in a hurry. Landmark has a spring maintenance feature and when we got our units checked this spring there was a part that needed to be replaced. We have older units so it was a hard part to find and took a few days. They covered the part with no hassle, the vendor we had kept us informed and for just the price of the deductible we have the peace of mind I need going into the hot months that we have a well-running unit. With my past dealings with Landmark I have no reason to believe they won't be as professional and efficient and prompt as they have been in the past. As a side note I have had other home warranty companies and Landmark has been the best so far.

I have had Landmark Home Warranty for over 2 years. I have had only great experience with them. Replaced my hot water heater in one day. The only reason it took that long was because of the size I need for my home. Always have had the contractors out the same day or the next. Will be renewing in July when this contract expires. I have had several other warranty and have the best experience with Landmark.

My husband and I closed on our home in October (2014) and after much research and comparing narrowed it down to two top contenders for our home warranty coverage. After much going back and forth we decided to give Landmark a shot. Big mistake! I'm sure each company comes with its own set of cons, however I can't fathom how Landmark can have so many positive reviews when the contractors they've sent to my home have been completely incompetent or blatantly disrespectful. I've been called out of my name by one contractor, stood up by another, and work was said to have been completed when in fact it was not!

Landmark seemed to be the most comprehensive for the price so we chose them as our home warranty provider. Submitting a claim was super easy. People were super helpful. Everything about it was way easier than I thought it was going to be. My claims representative was super friendly and very responsive. I had a bunch of questions because I've never had a home warranty before so I didn't know what it even meant but she answered all of our questions and she was great.

We have used Landmark Home Warranty for both of our houses. They have always provided great and friendly customer service. I love knowing that my house is covered, if anything were to ever happen. The warranty is also great for preventative maintenance. The contractors they use are top notch too!

I've been living on a sailboat for the last 7 years so this is the first time I've been in a house for a long time. But so far everything with Landmark has been fine. We've just barely moved in and just made our first payment to them. They came recommended by our broker and our realtor and they were also the ones who set it up. We just did what they recommended so I haven’t had to deal with anybody from Landmark yet.

We've had a few things fixed on our Landmark home warranty. When we purchased our house, our realtor filled us in on it and it seemed like a good idea. My life's busy and usually, if somebody takes care of us, there's no reason to switch as long as it's cost-efficient, and Landmark is just that. They have been really good, responsive and pretty quick with claims and all the companies that they work with treated us well. And it's a simple process -- It's $60.00 deductible -- so it's easy. I think we've actually upped that or we got a lower package and we upped it to get some extra things covered.

My experience with Landmark has been really good andI've been really happy with them. They provide good service. I like how Landmark organizes and gets the contractors and arranges it.

Dealing with Landmark has been very good. The people who have responded for any work that had to be done were very quick and prompt.

Landmark came through after the holiday weekend and promptly got everything done Monday. I am totally satisfied.

I purchased a home warranty- had landmark come out for what I thought was a very simple repair on my refrigerator. After many visits by many repairman one who I thought was incompetent...I now have a refrigerator that totally does not work that costs $8000 new. I did get a check for $600 as they only allow $1500 total understand that but all I know is I had a perfectly working refrigerator and now I've got absolutely nothing. I would definitely not recommend Landmark Home Warranty... buyer beware.

Purchased warranty from Landmark as they had the best value for the dollar amount. So far I'm completely satisfied with everything all around. The technicians have been great & their claims representatives have all been good. They're super easy to work with except for one time where the girl had no clue what she was talking about.

This is my second year with Landmark Home Warranty. I have been extremely please with their prompt, courteous service. I have also had great service from the businesses that they send out to resolve my issues. I will absolutely renew with Landmark again next year.

My realtors suggested several different home warranty because we were getting a home warranty when we bought the house. And then I went online and checked out Landmark Home Warranty. I had an excellent experience filing a claim -- the process was very easy and the claims reps were very friendly and knowledgeable. They sent out very qualified people that know what they're doing and they got the jobs done quickly and easily. I can say because of them I wouldn't go without a home warranty ever again.

I've only submitted one claim with Landmark Home Warranty, and it was good and they were quick. The claims process was easy. The claims representatives were knowledgeable and the technicians that came to service our appliance did good. They knew there was a problem and fixed the problem. I had to go order a part from their store and they came back and completed it.

The customer service dept is always helpful and approval of your service request is usual done asap.

Totally satisfied with my choice to go with Landmark Home Warranty. I’ve recommended them to two of my friends already. Every time I’ve ever called, they would help me with any of my claims. It’s been incredibly professional and efficient, and technicians have been awesome. At one point, we were trying to get something done with my dishwasher and they had called a provider who I found out after waiting for couple of days that they don’t come out in my area. So I called Landmark back and within that day they had another person who did service my area and it was fixed in a day.

Submitting a claim with Landmark Home Warranty has been really simple and quick. Their claims representatives have been really friendly. The service has been prompt and I don't have any complaints. The technicians that came to service our appliance have also been very friendly and they were able to fix the problems that I had, so we'll use them again. The woman I talked to at Landmark who helped me with our issue was really, really nice.

I have had Landmark for a home warranty for a few years now and have had to use them a few times. Every time I call them, they answer all of my questions fully and completely and are very professional. I would recommend them to anybody. They are some of the nicest people I have ever dealt with. Thank you for all that you do.

Initial claim was made in late January. After two contractors said they did not service the product, Landmark found a contractor who came out to look. Contractor came out, took a look, chipped my countertop, told me what was wrong, and said he would put the paperwork together and submit it. I waited a week and I heard nothing. I called Landmark who told me to find my own contractor since they could not find someone to look at it. I got a contractor who looked at it and gave me a quote. I submitted that to Landmark and they come back the next day and say they found a contractor to look at it.

We had this extended warranty purchased while in the process of closing on our home. When I called customer service (Landmark) to inquire of a problem with the gas heater, I had no hassle. They took my info and I was called within a couple hours from the company in our area to see what would be a good time to come out. Quick and Easy! I just paid my deductible of $60.00 to the service tech. Again, I called at a later time for a pre-tune up on my AC, which they offer during certain months, and still smooth flying. I just paid my deductible of $60.00. They do offer pre-tune up on heaters just before winter as well but I did not read the warranty very well and missed the opportunity or else the service for my heater would have been caught. I highly recommend Landmarks warranty!

When we bought our house, it came with Landmark Home Warranty and the reps have been helpful. The first time I submitted a claim, I did it over the phone and the second time, I did it online, and both were really easy and great. The contractors were helpful and took care of the problems.

Submitting claims has been outstanding and the technicians have all been good, except for one. I didn’t like my old provider but I always have recommended Landmark.

We had only purchased our home and been living in it for two weeks when the Garage door became stuck open. The Landmark customer Service rep was quick to answer the phone and get a service call setup. The Contractor Landmark contacted to perform the work was not the greatest unfortunately. They "Fixed" the door in about 30 minutes and left. One week goes by and door get stuck open again. Went through the same song and dance two additional times with this contractor. When the door got stuck again at the same spot the fourth time in about 6 weeks after the initial service call I had lost my patience.

I had my furnace go out in the dead of winter. Landmark repaired it in a timely manner and all I had to pay was my deductible. It doesn't get much better than that!

Our previous warranty company kept putting band aids on our heat pump. Usually 2x/year we would need to have freon added to keep our system running especially in the Summer. I would tell them there must be a leak, but they would only take care of the symptom (just like our medical system). I finally had enough. When Landmark answered our first service call (for our heat pump), the contractor found a leak in the coil, reported it to Landmark and they authorized a complete fix with a new coil. They did not just take care of the symptom but the root of the problem all along. Since those first visits, we have had no service call for our heat pump for nearly 2 years. Other warranty work has also been exemplary and I strongly recommend Landmark.

The repairman was very nice and explained everything to us including the warranty of the repair he did.

I have used this service more than 10 times, saving thousands of dollars. They have replaced a garage door, a dishwasher, repaired leaking pipes, and all in the fastest way possible. This service should be required for all new home owners due to the savings. If you buy an older house it's a must. Best part of being a home owner is this warranty.

They are always great when I call, fast service, great coverage, and very reasonable price.

Trying to register my new home warranty with Landmark Home Warranty, but can't get into their website. And, when trying to contact them by phone, the call wait time expired and asked that I leave a message. I am needing to set up my profile with them by creating an online account. And, I'm needing to register my warranty as required by them on their website. But since I can't get in touch with them in any manner, I'm out of luck....

It has been real good. The technicians that came to our home were very good. They have an awesome and helpful staff.

Landmark Home Warranty was given to us as an option when we purchased the house. So far, they've been very good. They’re easy to talk to and they expedite things so I have no problems with them.

I’m glad that I’m able to have Landmark warranty. I have no issues submitting claims and the representatives were great. Installation team gives good feedback on the issues that I have and self-troubleshooting. Just an overall great experience and would recommend them.

Landmark's staff who worked for us were pretty fast! It's a good experience having them.

Researching online, I found that Landmark had a lot of positive reviews. They were considered a smaller company that had a more personal touch, so I went with them. I have had two claims, and the first one was a really good experience. The second one, I did it online and somebody called me back, and it’s been really easy. However, I don’t think that the claims rep was trained very well. I had some questions he couldn't answer, so we ended up getting a manager, who was able to answer the questions I had. It has generally been a positive experience.

So far, it's been just fine with Landmark. No problem. I just called up, asked for something, and they've been right on it.

We've had American Home Shield in the past, a long time ago. Then we thought we'd try a different home warranty provider and got Landmark which we'd heard about through a real estate agent. American Home Shield didn't use the internet way back then, everything was done by phone. Now, it's so much better being able to submit the claim online with Landmark. Everything's been good with their technicians. I have three different contracts with Landmark - three different properties covered - so that probably says it all.

We bought a home about a year ago and we requested a home warranty to be part of the deal, and the guy that did our title work highly recommended Landmark. We've only had to submit two claims and they've been super fast, helpful and we've been pleased. The technicians were great and I have no complaints.

I chose to get Landmark because of their coverage and their rate. Every time we've had to make a claim, they handled it quickly. It's a great home warranty company and I would recommend it to anyone looking.

Landmark was rated number 1 by a consumer website and I liked what they had to offer so I picked them as my home warranty provider. I haven't had them very long but I'm happy with it so far. I've had one claim and it was pretty easy. The claims representative was excellent and the technician they sent to our house was knowledgeable.

I'm one of the council of realtors and one of the members told me about Landmark Home Warranty. So I used them on my own, checked them out, and been using it ever since. Submitting a claim with them is really easy. All of the technicians who came in my home have been fine except for the last air conditioner person. He didn't have any call key or receipt with him. But everything else has been good. In fact I'm buying another house, and they'll be doing the warranty on that house.

When we bought our house, our real estate agent had it written into the contract that our sellers had to buy us a warranty and it was Landmark. Submitting a claim with them has been very easy and they get back to you very quickly. So it's been a really good experience. Both times the technicians came in my husband was at home. He really liked the plumbing company that was sent in. However, I had issues with the HVAC company they sent out, because when the guy called to schedule the appointment, he was basically a jerk to me. And though they did a good job at the end, I wouldn't want to do business with that HVAC company again. But overall, Landmark Home Warranty really did a good job. I've liked working with Landmark overall.

My son-in-law told me about Landmark. It was quite easy and very straightforward to submit claims to them. The rep we talked to was excellent and the technician they sent out did a great job. No problem whatsoever. They took care of things very well so we were just very pleased. It was very good experience.

I found Landmark on Google. I was searching and calling around for a home warranty provider - looking at the kind of program they have and their pricing - and I found that they were the best. Everything was excellent when submitting a claim, and I have no complaints with their previous works. It's just this last one with the ongoing claim for my washer. I called Landmark and set an appointment with a technician for Friday. On Thursday, 8 o'clock, they called me twice but I wasn't able to answer my phone since it was on silent.

At first, I was hesitant about getting home warranty because pretty much everything I have heard about warranty is that they were scam. But then I'm really happy with Landmark Home Warranty. I chose them because of their rating when I looked online. Their claims process was very easy and I like that I could do it online and then they call me back. The technicians have been pretty good but the first one that came out just wasn't as social. The other ones who went in would do their job and come find you when they needed you. It's funny because they just have different personalities. Overall, the quality of their work has been good although it's been frustrating because it's taken a long time but still better than I could do.

There was a Landmark Home Warranty representative at the title company when I was there. I spoke with him for a few minutes. A realtor also recommended them to me. Submitting a claim was easy, an excellent experience. Everything was very positive. The technician who came was very professional and answered all of my questions. He did a good job. I would recommend though that they provide a refrigerator magnet with the contact information because once you close, and your paperwork all gets filed, sometimes it's difficult to track down a number and it would always be available right there at the house.

I'm a realtor and I noticed in my daughter's office who manages the title company that they were available and I was a little unhappy with my previous home warranty provider from past transactions so I tried Landmark for my own home. Since working with them, they've always treated me very well. It was very easy to submit claims. I had no problems with their representatives, ever. They technicians they send have all been great except one, and I've already talked to Landmark about that. They've been always excellent in what they do. I love them. I recommend them to all my clients.

When I bought the house, it already had Landmark Home Warranty. I am very thankful that I had it because they were very good and have done very well when I file a claim. I'm very impressed with them. The technicians they send to service my appliances were really nice people and go the extra mile to help.

I appreciate my home warranty provider, Landmark Home Warranty. My overall experience with them has been good. One time, a complaint was raised and someone quickly assigned a local contractor company who reached out to me very soon. They were able to get in there and take care of the repairs in a timely fashion.

Our title company provided us with Landmark Home Warranty. The claims rep made submitting a claim a simple and easy process. The tech that serviced our appliance was great too!

I went with Landmark because of the reviews they have. They are very good. In one instance, I had an air conditioning problems on a Sunday at two o'clock in the afternoon, they worked to get someone here before the end of the day. This was during summertime and we're doing a 110 F temperature. Their claims representatives were nice. It's also been satisfactory with the technicians they sent.

I've enjoyed the service from Landmark. The first three claims that I have submitted have all been fantastic but this last one has been a thorn on my side. It apparently got kicked around through a couple of different contractors because it was an exhaust fan and they couldn’t find the contractor that would come out and fix it. Then a contractor came out and looked at it but I've not heard from him since. Landmark said that I could get my own guy to look at it but they need the diagnosis. I already paid the other guy 60 bucks and I am going to have to pay another guy to come out. So I’m landing on two weeks since I initially made the claim and still have no resolution. Although this has not been Landmark’s fault because every step of the way, they have been fantastic - just that they can’t get a guy that returns phone calls.

Landmark Home Warranty was introduced to us by the people who initially gave us the mortgage on the home. They have an agent named Sarah ** and she left a card with her picture, the information on it, and customer service number. So she was the one I called and she was very helpful and friendly. We were able to connect with them through her. We would recommend Landmark Home Warranty to anybody because of her. Submitting a claim with them was very easy. The technicians have been great as well. First fellow came out. His name was Carlo and was very professional, a very friendly, nice fellow. So that’s a plus all the way around. They're still working on it but they seem to know what they're doing and things are good. Generally, it's been a positive experience.

My realtor recommended Landmark. Submitting a claim to them was easy. I just made a call and they would set up an appointment and that's all it took. I had two different technicians come to my home so far and everything has been fine.

I had a positive experience with Landmark. Their website is intuitive and easy to use and they respond quickly to questions and emails.

Landmark was the home warranty that was given to us when we bought our home. It's very easy to submit a claim. The representatives were nice and the technician was able to fix the problem after telling him about it. They're just very professional, very courteous and really quick on getting to our house and fixing things.

My experience with Landmark Home Warranty was perfect. They responded quickly and took care of the problem with no issues.

My HVAC system started malfunctioning at the beginning of Jan. 2015. Landmark was notified and they had their representatives come out to diagnose the problem. Their HVAC specialists stated they could not tell me what was wrong with it but they did tell me it could not be repaired. They were not specific with me, did not answer my questions, and left stating someone would be in touch with me. No one called back. I called Landmark to find out what was taking so long, they stated they wanted to 'replace only the thermostat' but the unit had at least 2-3 other parts malfunctioning. They did offer a second opinion...they sent a company out to my house called Rightway. This HVAC company was more specific regarding the problem, and more direct regarding their diagnostic testing.

I researched online and checked out all home warranty companies. Landmark had some of the best reviews, so I went with them. I've only had to use them twice. Once for the reheat service, and now I'm having problems with my garage door opener and have someone scheduled Monday to come out. I call them and they contact back within a few hours. A few hours after that, I'm usually contacted by whoever's gonna do the work for me. So it's been great so far. The last technician that came was really professional and did his job well.I felt really comfortable having him inside my home.

Landmark is excellent. I love their service. I've been with them for about ten months, and have used them about half a dozen times since the home that we bought was not in a really excellent shape and was empty for a number of years. They've been really good to us. I highly recommend them.

Found Landmark in Angie's List and they had the best rating so I chose them. I haven't had any issues with them. I only submitted one claim, and it was a good experience. The technicians they sent were very professional. They were quick and easy and cleaned up after themselves.

Landmark Home Warranty called me the same day that I submitted the claim and handled it immediately. I wasn't there when the tech came in. I have renters in the home, but they didn't have any problem with them. I really appreciated that they went out there. And when my renters weren't there, even though my renters said that they'd be there, they came back the next day. So far, it's been really great.

It's been good with Landmark Home Warranty - from submitting claims with their representatives to the technician that they sent.. The technician was a nice gentleman, too.

4. Hung up on me 2-3 times. 5. Sent a completely incompetent repairman to my house who proceeded to check my furnace for a gas leak with an open flame. Seriously.

Not only is a Landmark Home Warranty is a great value, it's easy to file a claim, and the customer service is fast and courteous. I'd highly recommend them.

Really impressed about Nelson Plumbing who came and fixed our leak. Very professional and FAST!!!

I have to say that our dealings with Landmark Home Warranty has been great. We have had prompt service and pleasant helpful people to deal with. I would recommend Landmark Home Warranty to anyone who is in search of a warranty company. We are completely satisfied with Landmark. Two thumbs up!

At the time of my home purchase last year, I was given a list of different warranty companies to choose from. After consideration, I settled on Landmark and have been very pleased. I have filed claims online, over the phone, and via smartphone. I have had to have five claims filed, and each time I was given perfect service. I've had a broken refrigerator (twice), water issues, as well as a non-functioning stove. The turnaround time was very fast on each claim and the vendors they chose to come to my home took care of the problems well.

I just wanted to comment on how happy I am with the service I received from Landmark. They acknowledged my promptly and got a plumber to my house to unclog the drain. The contractor they sent out was also good and got my problem taken care of in no time. I would recommend Landmark Home Warranty to anyone I know.

same day. He was really nice. He explained who he was and he got the job done that day and it was a really good experience. Easy, effective.

I heard about Landmark Home Warranty from my realtor. I chose them because I liked that they were offering in their coverage. Submitting a claim in itself is easy - calling and getting the ball rolling. Talking to any of the representatives is really easy. The only thing that I decided was a glitch was temperatures here were really low. I called in for my AC, they went to see what's wrong with it. The guy who checked it called it in on the 30th. The company got the order on the 31st - the first Friday. They didn't ship out the part until the following Monday. It actually took about 10 days because the part had to be shipped by truck. So, the weather was pretty cold, and we've had to wait that long for a part. The company sending it by truck was not very efficient. That's the thing that got to me. We're cold, we're telling you we need this part and you need to ship it ASAP but you chose to ship it by truck. You would think something like that should be escalated and prioritized.

We have made three service claims in the past two months. Each time Landmark quickly and professionally answers our call and schedules the service call. The contractors sent are very helpful and able to complete the repair. One time we needed to wait a couple of days for their schedule to open, otherwise I have been very satisfied! Thank you for the great service you provide!

Landmark was always great but we ended up not being able to get somebody out here so we did it ourselves only because it was a holiday and on the weekend. What they did provide was awesome. We first heard about Landmark when I had a certificate bought for us by our realtor when we got our house. We couldn't get anybody out here because it was the weekend and day after Christmas. They had tried working on it, trying to get somebody out there. And finally, because my husband's a trucker he had to leave that night for going back on the road, so we just ended up going and getting the part. And on our way back, they had found somebody that could have came out. "We already got the part. Let's just do it and get it done with." So they ended up not coming out. But it wasn't their fault at all. They were awesome. We had no problem and were gonna be re-signing up when our year is up.

When buying my condo in December 2013, I requested that a home warranty be provided to complete the deal. The seller told me that would be fine, and he wanted me to provide information on the home warranty company of my choice. After researching several companies and what each had to offer, prices and reviews, I decided on Landmark Home Warranty. From the very beginning of obtaining this home warranty, Landmark was professional, knowledgeable, available and friendly! They were efficient in sending the warranty to me, and the actual written warranty was clear and concise.

Topnotch, they did good. They were super friendly and helpful.

When I bought this home, a lady had suggested a company to get a home warranty with. And so I decided to look it up on the internet and I didn't like the reviews that I had so I started looking at other companies on the internet and I liked what I heard about Landmark. So I went ahead and got that. I live in Utah, so it worked out really well.

Submitting a claim through Landmark Home Warranty has been easy. I filed a log online and submitted my request and within a couple of hours I usually get a phone call to schedule an appointment. The reps are friendly and very helpful. I've had them out three times and they've been professional and it's good work overall. Everything has been taken care of in a timely manner and everybody is real nice and professional.

When I got my mortgage, someone picked Landmark Home Warranty for me. Filing a claim was with them super simple. I call and they send someone out and it's fixed. I actually used my home warranty about three weeks after I moved in since my hot water heater ruptured. It was a brand new hot water heater. They called the contractor and I got a response within 30 minutes of making the claim. The technicians were fine. None of them were really weird and creepy. With my last experience, I ended up having two different contractors and paying the two service fees which isn't fun but again, that had nothing to do with the actual warranty. I have no heat for two weeks through Christmas but they fixed it.

My wife and I just bought our new home in Washington, Utah. Based on advice of realtor we purchased a home warranty policy through Landmark. We have never before had such a policy and I was highly skeptical of the value of such a policy. We have now had 2 occasions on which to use the policy and all I can say is, "Now I am a believer." The staff at Landmark have consistently treated me with respect and spent the time necessary to understand my concerns and get me the right help first time. My policy runs through 12-2015 and the peace of mind I have that I will get affordable help with any major problems has greatly reduced the stress of once again owning a home. Thanks Landmark- you are the best.

We learned about Landmark from a realtor. Landmark is great. I've only had to submit a claim one time and it was very quick and very efficient. Someone was here the same day. The young man that they sent out to fix our blockage was as nice as could be, very pleasant, very professional, and that’s all you want. And have your money spent correctly.

When I bought my house Landmark was offered to me. Submitting a claim to them so far has been easy. They have helpful people and connect me with a contractor pretty smoothly. Dealing with the contractors was good. The very first time, which was last winter, the contractor they hooked me up with made it clear that he was very busy and didn't really have time for me. I called Landmark back and told them that, and they hooked me up with a different person who came out right away. And then this time, just recently, it was unfortunately on a Friday or Saturday when I called so nobody came out till Monday, but they did come on Monday. On Monday morning they came and got the problem fixed right away so I was really pleased.

Our home warranty package was included with the purchase of our home, initial year. It’s actually been really good because unfortunately we’ve had to use Landmark an awful lot. We have had a lot more problems than we thought we would. Fortunately, we have had a good experience with Landmark. We had one experience where our furnace went out, and it was last winter, and we had a senior citizen in the home at the time. I called after hours, and even then people were very helpful and understanding. There was one time where we had a lag where I didn't get the email and I kept waiting and waiting. And it was something very simple that the email address had been given off. Every other time, I've had a very helpful person and it's gone very quickly. My experience has been very good that I would recommend them to my family and friends.

Love the service! Customer Service followed through promptly and did what they said they would do. The whole experience was a joy! Would definitely recommend!

My experience submitting a claim to them was good. It was excellent. I don’t have any problems. They understood and they helped us out. I'd recommend them.

We bought a house that came with newer appliances. We had all the appliances checked by our inspector and they worked. Well, within a month, the washing machine stopped working. We called the warranty company and they had a technician out within a couple days. He determined that even though it was only a few years old, it would cost 800 to fix. So, he told the warranty company and he told us Landmark would contact us soon with the solution (he assumed they'd cash us out for a new one). Lo and behold, I waited to hear for several days and finally called. They said they meant to call but for some reason didn't. They offered me significantly less than what a new top-loading high efficiency 4.6 cubic foot washing machine would cost. Luckily I had read my contract and informed them they had to match efficiency and capacity. The next day they got back to me and increased the offer significantly. They sent me a check and I bought a new washing machine. Their final price was fair, but I was a bit concerned that if I hadn't read all the fine print, I would have been forced to concede to their original offer that was significantly lower.

This was one of the best purchases from a warranty standpoint that we have ever made in our lives. I know this for a fact now because they have been so easy to work with and we received a call from a technician within 1 hour of calling in our service request. Very friendly staff!

Landmark Home Warranty was part of my closing when I bought my condo a year ago. I found it here in Salt Lake. I like the plans that they had and there was a decent one that was kind of midway, and the sellers approved of it, and so off we went. And I like that it's local. Filing a claim was simple. I had a problem with my dishwasher just about a month ago, and it went really quick. I did it online and they immediately called back. They told me who would be calling then A Plus Appliance called me and came right out. He didn't fix it right then as he needed a part. When the part came in, he called, came back out, and then something else was wrong. I called him because it wasn't working. He got everything and was back out within about an hour. That was definitely A plus. He did a really good job. I renewed for another year of coverage on my own. There's just been nothing but good about them.

They're responsive and that’s good when you’re having issues. You don’t want to wait a week or so to get it taken care of. We know that they were handled and they always send you a survey and you get the email back from them saying that your claim has been approved. Claims representatives were always very courteous, very understanding and asked questions and made sure they understood the problem before they could send out the correct personnel. And the people that they’ve had to come out have followed up quickly and were both very pleasant. But the second one, which was the heating and air conditioning company, didn’t do early appointment. So that was a little disappointing. We were their first appointment but they never got here before 10:30 or 11 o’clock. So that if I had to have AC or heating come out again, I’d probably ask for another company because I really prefer earlier appointments. Anyway, the other one, the electrician was excellent. They were early and were able to do early morning appointments.

I heard about Landmark Home Warranty from our realtor. Filing a claim to them was easy and they handled it quickly. We didn't have any hassle or problems. The technicians were fine. They called me ahead of time to let me know they were on their way so that I could leave work and they did a good job.

I first learned about Landmark Home Warranty from my realtor. I've had two claims and both times were taken care of very quickly and appropriately, so I decided to just keep sticking with them. Submitting a claim was excellent. They came here and have it taken care of. They were here when they said they would be. The technician was very polite and very knowledgeable. He knew exactly what he was doing, got right to it and got it fixed in no time at all.

My water heater was not working so submitted the claim yesterday and a repairman came out this morning. Landmark has great customer service and have always acted fast on my previous claims. I love the website and it is easy to make a claim. The chat option is great.

So far, Landmark Home Warranty has been awesome. They've had to come out three times for three different things. And we've been really good with the contractors that they've sent out. There's been really no issues. They've been knowledgeable, answered questions that I needed, just altogether a good experience. I would definitely recommend them. Overall, they've been quick about getting people out when we have to file a claim and the claim process has been very easy. Landmark is quick, easy, and dependable.

When we bought our house our agent set us up for Landmark Home Warranty. I submitted a claim online and it was great. The technician that came was very helpful, very nice and friendly and fixed the problem. They’re fast. It went real smooth and the problem was fixed the same day that the technician came out. It was a great experience.

When we purchased the home that we’re currently living in, it came with Landmark Home Warranty. Submitting a claim was great and simple. I called, told them the problem, and they sent somebody out. I had positive interactions with the claims rep. She asked me what my problem was and I told her, and that was the extent of it. Technician was good too.

My experience with Landmark Home Warranty was great. The lady knew what I was asking, told me exactly what was covered and had a local company that could fix my problem.

Our realtor introduced us to Landmark Home Warranty. I would recommend them to friends. The technician who came to our house was excellent.

I had Landmark Home Warranty as my provider because of my realtor. My experience in submitting a claim with them has been pretty good. It's been easy to get a claim through them and they've been very helpful. The technician from last time was fine. He's very helpful and answered all my questions and fixed it. Everything went well. It was easy to do business with Landmark Home Warranty.

My real estate agent recommended Landmark Home Warranty. Landmark did what I asked them to do. When I submitted a claim I called them on the phone, told them what was happening and they set it up. The technician was really good. He went over and above what we asked him to do, explained a bunch of stuff to us and even pulled out the shelf and cleaned behind with his own vacuum. It was very, very impressive. It was done in a timely manner, no hassles and no headaches. Everything worked just fine.

Landmark is amazing! They have been extremely responsive - usually within hours of a claim I already have a contractor scheduled. So far, all the contractors have been competent. Landmark has not challenged any of my claims, even an expensive AC claim. I am happy to recommend your company to anyone!

I had gotten a list of different warranty companies from my realtor when we bought the house back in June. I went to Landmark Home Warranty's website and it looked like it was easy to use. It had more information than others so I went with them. Submitting a claim was good and easy. The claims rep was very helpful and polite. The technician they sent was good too. They called back within a couple of hours of me actually having filed the claim, set up an appointment for the very next morning, came on time, was very efficient and got the problem solved. I really appreciated the promptness on everybody's part. That was really helpful.

I was purchasing a home and asked the realtor about a home warranty. The realtor recommended Landmark and said he liked it a lot. Submitting a claim has always been really easy. The claims representatives have always been friendly. I've never had a bad experience with them. The technician that came to our home was really nice and helpful. I really appreciate what they offer. It's been a great thing for me as a homeowner and I'm happy with the purchasing of a warranty.

When I bought my house almost two years ago, Landmark Home Warranty was suggested by my realtor. The first year I had it, I used them two or three times. They're always very polite on the phone and I'm very satisfied with the people they sent out. This year I barely used them. I had a furnace that was not working. I called them on Thanksgiving night, and somebody answered the phone and had somebody the next morning. The technician they sent made an appointment. He was running a little bit late, which was totally fine. It was a Saturday and he was only 15-20 minutes late, but he did call to let me know. He had somebody training with him, was very polite and had the parts right there with him to get my furnace up and running. They fixed it. It actually had a gas leak and it was a wonderful job, so I couldn't be happier. He explained everything that he did, gave me a form to fill out and gave me a card to let me know that in the future I could just call him and they would set up the claim with Landmark. I did get an extra card to pass along to my family members as well, because I was very impressed with him.

Submitting a claim with them was easy. I didn't have a bunch of paper to fill out, just a single phone call, and everything was fine. I called and they handled it immediately. Whole process took five minutes. The claims reps were very knowledgeable and answered all my questions.

When we purchased our house, Landmark Home Warranty was part of the closing deal. I usually call in and talk with their reps when I have a claim and tell them what's wrong. Within two hours, I usually have a call back from the company about to schedule the repair. The claims representatives were always very helpful and easy to get a hold of. The technicians that have come to service our appliances have been very good. We're very happy with Landmark Home Warranty.

I was searching for a home warranty, and Landmark Home Warranty was one of the top ones that came up so I thought I'd look into their sample contract. I talked to them on the phone and decided to go with them. Submitting a claim with Landmark was great. I call up and they're very accommodating. They gave me the numbers of the company they were sending over who called up the same day and said they'd be coming over. The repair guy came over and changed the thermostat and everything works fine. The guy knew what he was doing. It's a good company, and our thermostat was fixed the same day. So far, my experience with Landmark is good. I'm very happy.

Landmark Home Warranty was referred by my realtor. They have been good and quick, as far as getting a hold of someone and having whatever project done. Technicians called when they were on their way and when they did get to the house, they kept me updated on everything that was going on. Landmark is really good about calling back when it was about to expire too.

Fantastic service from both Customer Service and Contractor - couldn't be any happier. Landmark is the place to use for your Home Warranty..

In year 1 with Landmark my oven went out. They sent a repairman to fix it and he said they don't make the part that was necessary to fix it anymore. I told Landmark this and they said they could find the part or offer me less than half to get a new one. Calling their bluff, I told them to find the new part. Amazingly they couldn't find it and paid for a new oven. Then when I went to renew, they increased the rate and wouldn't honor my original rate. Great retention plan Landmark. For some reason I agreed to the increased amount and told them I needed to make a claim the same day (still within my 30 day window of renewal). They said I couldn't make the claim. This company does not care about their customers and has awful customer service. My claim would have been $150 and I was going to pay them over $500 for renewal. I will never recommend this company to anyone.

When we bought the house, they gave us Landmark Home Warranty. We've had no problems at all when we submit a claim to them and it was a fine experience. The technicians that have come to service our appliances were great. They came at 8 o' clock at night and fixed it, and it was great.

Amanda was very helpful in locating a garage door repair company to come and open our garage door on Sunday.

We bought a house in Utah and it was our realtor’s idea to use Landmark. Submitting a claim has been great, it’s very nice. Claim rep was very friendly, too. Because it’s my second home, the people that are staying there at the house are the ones who have dealt with the technicians and they haven’t said anything bad at all about them so everything is good. Overall, I’d recommend Landmark. Everybody has been very good and very friendly and everything’s happened very quickly and I really like it. I use it out here.

I found Landmark Home Warranty online a little over a year ago. I checked the home warranty ratings and they were number one. When submitting a claim, they usually respond within 24 hours - most cases in a few hours. They usually have the case contractor signed quickly and I’ve been satisfied so far. I’ve been very pleased with them and I look forward to spending many more years having them as my provider.

I've been satisfied with Landmark so far. Submitting a claim has been good. The claims representatives and contractors have all been good.

We bought a house and they recommended Landmark Home Warranty. Submitting a claim with them was an easy process. The technicians that they sent out were good. I'm happy with our experience dealing with them. Everything was great.

Landmark Home Warranty was one of the options they made when I bought my home. It was recommended by the realtor. The claim process itself isn't too bad, its relatively easy. The technicians were very good. They've always done a really good job. But I was very disappointed when I submitted a claim about my air conditioning unit that wasn't working properly. They said, "Well, we don't do anything for noises so we can't help you with that. Goodbye." It's making a noise because of bearings going out. Something is wrong with it, and if they can look at it now, maybe it’s gonna save a lot of money to just put a bearing in it instead of replacing the whole system. But they don’t do that for noises so never mind.

The one who represented the seller felt like it was important that I had a warranty even though I didn't want to buy one. She went ahead and bought Landmark Home Warranty for me when the house was sold. It's been positive all the way around. Calling in, the ease, convenience, service, response time, quality of work. Everything has been top-notch.

Landmark is by far the best Home Warranty Company we've been with and will continue to renew contracts with them every year for peace of mind! Customer service dept is quick and resourceful as well and I really appreciate them!

When we bought the house, it came with the Landmark Home Warranty. It's pretty good and I didn't have any problems. I called them up and they sent somebody out there in a couple of days when my garbage disposal went out. A plumber checked it out and said it needed to be replaced, called the office, they approved it, put it on there then left. Everything went smooth.

I'm very pleased. I've had nothing but good experience from everybody so far. The person who came to check out my furnace really saved me a lot of money, because I got another estimate and he said "Oh no, you don't need that done." A lot of it was unnecessary expense so he really helped me that way. And the plumber was really great.

When I purchased my house, our realtor and the mortgage company included Landmark home warranty and rolled that into the purchase of the house. It's very convenient. I sent them an online request to fix my garage door spring that had broken, and they called me back within a couple of hours and set up a date. It was very hassle-free. I really liked it. The technician showed up, was able to fix the spring fairly quickly, and actually noticed a couple of other little issues with the door. And he and I worked together to get those fixed, and it's running like new now. I was very, very satisfied with how easy the process was. It was pretty straight forward and really simple process.

It’s been good. I've been with Landmark Home Warranty for a long time. Very simple to submit claims.

I first heard about Landmark researching online, and then being based in the western states is what persuaded me that I’d like to go with them, smaller family-run business. Submitting a claim was an excellent experience. Claims representative was very good too and also, the technicians. They were very knowledgeable and know their thing. Their response is very fast with no hassles. Whatever the repair is, gets done. I had excellent experience dealing with them - excellent response to problems and timely repairs.

I bought a home and Landmark Home Warranty was the warranty I got with my realtor. So far submitting a claim was pretty easy. I haven't had any issues. The contractors sent here were real good. They were professional. Came in and got the job done.

Landmark Home Warranty was recommended by some friends of ours that have used them for their other home warranty. We liked the fact that you hear somebody else has a good experience with somebody so we decided to go with them. But there were two or three others that we compared it to and Landmark is much better in every category as far as price and coverage. It was also nice to be able to submit a claim online. The online system worked great. I was also able to call in quickly for a follow-up call. The technicians that came were very friendly and were good with my dogs, which is always a good thing. They had to come out a few times because we couldn't get the issue to show up the first two times, but they were willing to come back and they were persistent trying to figure it out. It was overall very easy and worth the time.

When we bought our house in May the seller went ahead and did a year of the Landmark for us. Submitting a claim was really easy. I was able to get right to a customer service rep to help me. Everything went really smooth. When the contractor showed up, he explained what he had found and what was wrong with it, let me know that he would be contacting Landmark, and just kept me informed of all the little steps that was being done. He was good. I was just happy all the way around. Dealing with Landmark was easy, simple, and I'm satisfied.

Under the home warranty service, the heat furnace was repaired recently. The repair technician made two long trips (300 miles each) to replace a circuit board, so that water pipes would not freeze at night. Appreciated his effort and dedication.

We bought a new home and our real estate agent suggested Landmark. I was tickled when I called in and I believe it was a woman that answered and she said, “How can I make your day better?” Can’t remember exactly what she said but it was something along those lines, and that was refreshing. I’ve had to make two claims and both times got the problem resolved. One was the day after. One was the same day, within two to three hours. The technicians were very friendly and they’re very professional. They went right to work and had the problem resolved in 20 minutes. Also, I’ve kept the cards of one of the contractors that have been sent to my place and I’ll call on them again if I need them. Very pleased with the service.

Landmark has been great. I had absolutely no experience with these home warranties until I moved out here to Idaho. And since then they have been most gracious. They've got great people on the phone. If I’ve had a problem, they've explained it to me and found me somebody to go to. They help me get the problem that I had taken care of. It’s been a good experience all along. I'm probably gonna increase my coverage with them.

Landmark has been the best warranty service we have had. Their providers are excellent.

Landmark itself was really good. I don't have any issues and overall, we were happy with the service. It was nice and helpful to be able to do some of the scheduling online.

When I bought my home, the realtors hooked me up with Landmark and I purchased it. So far I've submitted three claims with them, and it's been really nice that I had Landmark. They've helped me out every time. The last issue was with the air conditioning, they took care of it right away, and I wasn't hot for any longer than necessary. Their technicians were good, pleasant and do their job. I liked Landmark so well I renewed for another year and increased it to the premium coverage, the best they got. I'll keep it as long as I own the house. It's been a pleasant experience. It's already paid for itself four or five times over.

I didn't have any issues at all when it comes to submitting a claim to Landmark. Service is good. Communication was good. One time there was an appointment made and they were unable to make it, but I truly believe it was beyond control -- they had some personnel issues. I rescheduled with them and they showed up when they said they would. I've had two service calls and the contractors they've sent were both very good. I do have something that's unresolved with them but other than that, the service has been good.

When I did my mortgage, my title company referred me to Landmark. Submitting a claim to Landmark has been very, very easy. They're usually very prompt to answer the phone. They're usually very quick to get an appointment scheduled. Technicians have generally been very professional, on time, proficient at what they've done. The last claim I had was for a plumbing repair. They came out, found out what was wrong, found out that the part were actually under warranty, then they ordered the parts for me. And then when they arrived, they came back and did the repair for no additional service charge, so that was terrific.

I had a previous home warranty with another company and when I went to cancel they were giving me a hard time, so I stopped using them and chose Landmark. Claim submission was very good and I had no problem at all. The guy I spoke to was really good at his job. The contractor that was used was on the spot and courteous. Everything went smooth.

I chose Landmark Home Warranty because they give me more options, better deals and more comprehensive warranty than others. Submitting a claim was easy and simple. I just put it through the online claims and the next day the guy from Landmark and an agent called me. He was very courteous and pretty good. He explained to me everything, all the process. I had good experience with them.

Landmark Home Warranty is fast and easy to use and I would recommend it. The warranty was already included in our home purchase. I had a toilet leak and submitting the claim was very good. It was the first time I'd ever had to use the warranty but the guy that I talked to when I called was very good and getting out here couldn't have been better. The technician that came was good, just took a quick look. He had it diagnosed within about 5 minutes and let me know everything he was gonna do before he did it and he was out within half an hour.

I know about Landmark Home Warranty because I’m a real estate agent and we use them with our clients. My experience in submitting a claim with Landmark has actually been fantastic. They have one of the easier claims processes of all the warranty companies. They give me a welcome call within the week that we closed, and then we’ve always gotten a call after submitting a claim from the lady who schedules the service. Afterwards, their customer rep would call just to make sure everything was good. They have great follow-up. The companies that Landmark chose were good, reputable contractors that I’d already known of. One time, they sent us contractors that were new to our area and had never worked with them before, but the techs have also been great. Landmark has great customer service and great communication. They are easy to work with.

My real estate agent brokered the whole thing with Landmark. I submitted a claim through the internet and it was super easy - totally intuitive. I submitted it around 4:55 one evening. Online it said that if I submitted a claim close to after-hours, then I would be contacted the next business day, which I was totally fine with. But less than two hours later, I got a call from one of the representatives and they squared everything away, so that was unexpected and really pleasant. She was totally professional. The technician was also fantastic. He let me know when he was coming over and showed within that time frame, and was nice even to my dog, which is a terrier, so that takes some doing. He found the problem relatively quickly and fixed it without issues, explaining things to me. He found a secondary issue that wasn't reported and that I wasn't aware of and went ahead and fixed that as well - he made it a part of the claim. He was super easy to work with. I'd happily recommend him to anyone. I look forward to working with them every time.

My claim with LandMark was the easiest, smoothest process I've ever experienced in like circumstances! The Contractor called me within 10 minutes after making the claim to schedule the work. The Contractor respected my available time-frame, rather than give me a four-hour time-frame that he would be available which is typically the case, and he corresponded with me several times to confirm when he would arrive. He arrived on time and completed the work within a reasonable amount of time. I would highly recommend both LandMark and A Plus Service to anyone!

I got hooked up with Landmark through my real estate agent. I submitted a claim and within a couple of hours had the service guy at my door to fix the problem and everything was taken care of, so it was really smooth and excellent.

Landmark has been a great home warranty company. We've had others before and Landmark has been one of the best that we've had. They're really prompt and whenever we do put in a request for repair, right away they inform us whoever the contractors were going to be coming by the house. They give us so much time to contact us, and they're just really informative and very attentive to the situation.

When I bought a home 7 years ago Landmark Home Warranty was included in the deal for the first year. I've had an awesome experience submitting a claim. I've had 3 or 4 claims over the last 6 years, and it’s been perfect. I called somebody on Labor Day and told him I had trouble with my air conditioning, and over the holiday, the next day, they had somebody out there to fix it. What could be better than that? The technicians that come to my home are uniformly good. I have not had anybody who wasn't capable - pleasant, and easy to deal with and took care of the problem. Overall, Landmark is consistently excellent. I've never ever had a problem. I actually pay for this every year, and I wouldn't let a year go by that I didn't have that.

My overall experience with Landmark was fantastic. The representative that I worked with was really awesome. She’s nice, friendly and competent. I've already recommended Landmark to some friends because they’re using the company we had the home warranty with prior to this and we did not like them. We dropped them after the deal that came with the house we purchased and we've been recommending Landmark.

I was with another company and wasn't all that happy so I researched on the internet and the nice reviews that I read about Landmark Home Warranty seemed believable I ended up switching over to them. So far my experience submitting a claim has been very positive. It was wonderful – very informative, very helpful. It met my expectations based on the positive reviews that I've read, so I'm very happy. No complaints.

They’re really good to work with. We had a bunch of different questions because we don't use them all the time and they were really patient with us and answered all of our questions. And when we did figure out what they were doing, they were really prompt to come out real quick and take care of it.

My upstairs AC unit was not cooling as well as it should and the Texas heat was relentless. Placed a claim online, and within 30 minutes had an email with contractor info. Before I knew it, contractor called me (Roger from Air Zone Heating and AC). He was going to be at my house in 20 minutes!!!!! He made a quick inspection and assessment, checked freon level. It was 3 pounds low, charged the system and things are running great. Great service from Landmark and their contractor.

Our experience with Landmark was great. I was a real estate agent for several years, like six years in Kingwood, Texas and I used to recommend them because everyone has such good experiences with them. When I sold my house and I bought a new house, of course I just automatically bought their warranty. Also, submitting a claim with them is real smooth. The only problem I had was I live kind of far out. I live in a little town called Trinity, and it was hard trying to find to find somebody that came out to Trinity. That was the only problem. But other than that, as far as the employees doing their job, everybody was just excellent. I was very pleased with it. And I really like the fact that people called me back to followup to make sure that they came out, to see if I had any problems, to see what I thought about the company that came out. I really appreciated that a lot. I felt like they really cared whether or not their customers were satisfied.

Went out when it was over a hundred degrees in Phoenix. Landmark quickly got me through the process, company came out, item ordered and replaced within a day. Unbelievably GREAT SERVICE!!!!

Your representative was promptly responsive, courteous, proactive and helpful, especially in assisting with the process for getting my local air conditioning contractor approved as one of your service companies. My overall impression of Landmark is that it, and its staff, all operate at high levels. I give Landmark Home Warranty an Excellent (5 Star) rating. Several weeks later, I had another problem (this one with a well pump). My experience was the same 5 Star service as I received on the first claim.

Landmark has been really good at answering our phone calls, returning our phone calls, and really helping us through. But we've had a couple of issues with some companies that they recommended. The first technician didn't do his job. So we waited for eight hours to have another plumber come out and take care of what should have been taken care of by the first guy. I did not appreciate that. But the other companies that have come since then have been really good and Landmark has helped us to get our money back and to figure some stuff out.

Our realtor introduced Landmark Home Warranty when we purchased our new home. Submitting a claim was really easy and quick. The sales representative made sure everything was taken care of and the technician was really nice and took care of what we needed and came back, which was even better. It was just simple so that was nice.

Landmark was something our realtor set up for us when we bought this condo. One phone call really seemed to be all it took and everything else was taken care of. It’s just pretty seamless. The technician that came to service our appliance was absolutely fine.

I learned about Landmark Home Warranty through my real estate agent when I bought the house. She said she had good experiences with them and that the price was favorable. I’ve experienced submitting a claim two times within several weeks, and both of them went very well. The other one was just two days ago. With the first one, which was something with the air conditioner, the claims representative had me on the line and gave me the name and phone number of the technician. I spoke with the technician on the phone and he told me what the problem was. I paid the $60 fee to him directly. For the second claim, I paid the fee to Landmark. My interactions with them have been relatively simple for those two times and they were both favorable. The claims got taken care of.

Landmark Home Warranty was recommended by my mortgage broker and my realtor. They're definitely worth it. I've had a few claims and they've processed them and had the work done very quickly. The first time, my garage door broke and the repair person came out. They were very knowledgeable and took care of it very quickly and did a great job. The second time, it was my air conditioner and the technician came out real quick. The guy was very professional. I was very happy with them.

Landmark Home Warranty was recommended when I went through the loan process with Veritas. They put together the paperwork. Submitting a claim was quite easy and the claim process was not difficult at all. They told us we had to pay x number of dollars when the repair guy showed up and he's gonna bill the rest through the company. As for the claims representative, I only spoke to one person. I called and told whoever we were speaking with the situation and they said that "if somebody didn't call you back within 4 hours, we're gonna send you an email and there'd be a phone number and a company name and you can call them." I was only on the phone for about 5 minutes. So about two hours later we got a phone call from the company and we set up a date and time that was convenient for both of us and the matter's been resolved and taken care of. We're happy and he's happy. Overall, it was an excellent experience - in fact I recommended them.

Thank you for taking care of this..it could have been taken care of last week as my understanding was the price difference was only a couple of dollars for the contractor to pick it up.. I can understand that you wish to save a buck and had it been spring or fall that would have been alright, but summer in Texas means it should be taken care of asap!

My experience dealing with Landmark Home Warranty was very easy. There was a phone number. As soon as we got connected with them, they sent us a package and I called them immediately. Within 10 minutes, they called me back and then told me exactly the process. They had somebody return my call within an hour and they were in there within the day. My husband mentioned that the technician was very pleasant. Most of the time, he’s always had something to say but he said, “Oh, that was easy.” They were very efficient so it turned out really nice. Everything that they said would happen happened exactly as that. I would highly recommend them to anybody.

I like the service provided by Landmark Home Warranty. I filed a claim for the AC and I was very surprised when the guy told me that it could possibly take anywhere from a day or two for someone to look at the AC but he was able to find someone that would do it that same day in a couple of hours. It was great because it was 100-something and I had two kids in there. He made sure that they called me and left me a message to let me know. I was very, very satisfied with how prompt it was and the gentleman that was sent to me was very, very helpful.

I first heard about Landmark Home Warranty through my mortgage. I got them because I like the terms and conditions. And submitting a claim was a quick phone call and I'm happy they got back to me rather fast. My call with the claims representative was short and sweet. She took the order and she was empathetic and she followed through with finding a contractor. I got an email notification pretty quick and the job was done within three days when the claim was filed. My interaction with the technician was short. He came in, introduced himself, and he got to work. He went out of his way to get a part that he needed. So I was very happy.

The first claim really that we've submitted to Landmark Home Warranty was for a leak under the sink. We gave them a call and they referred us to a person who would come and take care of our problem. He showed up the very next day, did a very good job. He was here for about a half hour and changed it out, put a new one in and everything worked just fine. We also had a good and interesting conversation with him. Overall, we are completely satisfied with Landmark.

simple, informal phone call, basic information exchange, and a very short conversation. I also had a minimal contact with the technician because it was an outside service call. So he basically introduced himself, gave me a brief description of what he was going to look for, and he told me what he found and how he was going to make the repair and the information that he was going to pass on to the warranty company. Luckily, I haven't needed too much contact with them. There would be no reason for me not to recommend them. Up until this point, the experience has been good.

Submitted a claim and it was very easy. Everyone I spoke to on the phone was very nice. The technician that came was great, super quick and very professional.

Happily, my a/c was fixed quickly by the guy that Landmark had sent out. I asked what my bill would be if I didn't have Landmark and it was 3 times as much as I paid with using Landmark Home Warranty.

We were very pleased with the service provided by Landmark Home Warranty. It was very easy to submit the claim. It took just one phone call. The rep was very friendly and very cordial and the technician they sent out was very accommodating. It was a very pleasant experience.

My overall experience with Landmark Home Warranty was great. It was nice to just get the work done even if it wasn't necessarily quick. I called on a Thursday and had to wait til Saturday but my air conditioner was down. It was over almost a hundred degrees so it could have been a really bad experience but it was relatively good. They came as fast as they could and did a good job. I just bought the home and it was like two weeks old. All of a sudden to have that broken, it could have been a really ugly experience for me but instead it was really good.

My experience with Landmark Home Warranty has been excellent. Their Customer Service, and Quality and Timeliness of Contractors, have been exceptional. I have had experience with different Home Warranty Companies over the years as we moved around the country, and Landmark has by far been the best. The types of contractors that I've had come to my home have been pool, plumbers, and A/C.

I recently purchased a condo and within 20 minutes of moving in the AC gave up the ghost. Called Landmark and the AC was fixed within a few days. Now two weeks later, the hot water heater is Verklempt. Called Landmark and the service tech will be here tomorrow. I had been with a different home warranty company before and while they did perform it took a bit of heavy lifting to make it happen. I've called twice now in a month's time and had to wait no less than five minutes before talking to a human being - and not just any human being - one who I could clearly understand and who handled the whole process quickly and painlessly. When my year is up I will certainly be renewing. The only complaint I have is their hold music which is both loud and execrable. I rather listen to nails on a chalk board or someone tuning bagpipes. I am pleased enough to take time to write a review.

LandMark is a home warranty company that was recommended to us by a friend who is very happy with their service. Since we started using them, I have nothing but praises to say about them. They have always been courteous, they never take too long to answer, they have never been confrontational. The service companies that they use have been responsive and knowledgeable. I have always had a positive experience with them.

Landmark has been absolutely wonderful and I have totally enjoyed my relationship with them over the last year and plan to renew for many more years. They've repaired my A/C in April 2014 and it completely died in July 2014 and they replaced my unit. Great customer service and great contractor hired by Landmark.

My wife and I have had a Landmark Home Warranty on our home for 2 years now and could not be happier with the services we have received. We've had 2 service requests within that time and each time they were pleasant to deal with on the phone, their contractors contacted us within a few hours to schedule an appointment, and were very competent and thorough when they came to our property. The issues we had were fixed and all I had to pay was my $60 service call fee. I look forward to many years of the peace of mind Landmark Home Warranty has already provided my wife and I, and would recommend this company to all my family and friends!