Landmark Home Warranty Reviews

I've called Landmark 3 times and each time I was taken care of quickly and politely. I appreciated the customer reps clear and concise instructions and information provided. They were always nice and polite.

Excellent experience with Landmark Home Warranty. Quick service. They took care of my stuff, called out their people and got my stuff approved and everything went really efficiently.

Our AC went out with 117 degree temps. It was fixed within 36 hours.

Although they have longer hold times than I'd like, Landmark has been good for us and helped resolve the issues we've contacted them about for our new home.

I was without a/c for a total of 3 days though no fault of Landmark, just so happens it was Friday and even though contractor came on Saturday to diagnose the problem, the part was not obtainable until Monday. Excellent service from Landmark and the contractor they sent.

I really like how prompt they are to call a service company to fix problems.

Our Eternal U26 tankless water heater was not regulating the mixture of hot and cold water. Serviceman checked all electrical and all plumbing connections. Unplugged and put plug back into socket and rebooted the water heater controls. All has worked fine ever since. Service was arranged quickly after Landmark found a plumber that had experience with tankless water heaters. Serviceman was prompt, clean, and courteous.

We have had many great experiences with Landmark and each and every time things are handled in a very professional manner and we get the desired results. All the employees that we talk to are courteous and very professional. I would recommend Landmark to anyone whose looking for a home warranty type service.

Landmark is one of those few companies that have a customer oriented philosophy. They try to maintain a low downtime for the customer and as a result problems are resolved quickly, efficiently, and effectively. I know when I call for assistance that my problem will be corrected. Thanks Landmark!

Landmark has been a great service over the last 2 years. We now have a rental property and can rest easy knowing that Landmark is there if something goes wrong. The service technicians have been great, and if there is ever an issue Landmark is on top of it. Additionally, the customer service is great and I always have questions resolved quickly.

I have been using Landmark HW for three years now and they have been great. I have made at least 5-6 claims and all were paid. I had another home issue and called them as I did not have my policy handy to read. My home issue was not covered under my warranty but when I looked at my policy, it clearly stated it was not covered and it was stated plain as day, not some tiny print at the bottom. Their customer service is fantastic and the vendors they send out have been great. I would recommend them to anyone. I have easily gotten more value each year from them than the cost of my warranty. IN one year at least 3 times the value.

My air conditioner went out during the hottest week of the summer. I contacted Landmark who had a local repairman respond. It gives me such peace of mind to know I have my Landmark warranty whenever something in my home is in need of repair and my only out of pocket is my deductible.

It’s been very easy to submit a claim online. I’ve only submitted two claims. One in the time that I submitted it online I was waiting on hold and kept waiting and waiting and finally I submitted it online and I was still on hold after I’ve submitted it. The wait on hold on calling took quite a while but other than that they were responsive and so far we haven’t had any problems. Our experience with Landmark Home Warranty has been according to what we had expected. Everyone has been very professional and they've taken care of the issues.

My experience with Landmark has been good. Everything went well, and the guy did a great job.

First experience submitting a claim with Landmark Home Warranty was very easy. Second one was a little more difficult. I think they were in the middle of squishing systems. I called quite a few times and I'm sure was bugging them but they were very nice about it and pushed it through as quickly as they could, got it approved and everything was fine. Technician was very good. When something needs to be done quickly, Landmark is willing to accommodate.

Submitting claim to Landmark Home Warranty has been easy. We've used them a few times already and we're thankful that we have it. The claims representative that we talked to was very courteous and was more than what I was expecting for a company. The technician has been good, too, although some of them has been a little odd and unprofessional but they stick to what they needed to do. I have recommended it to people.

My real estate agent recommended Landmark Home Warranty. Submitting claims with them has been very easy. Their reps are very personable and knowledgeable.

Landmark customer service answered call very promptly and hooked me up with an AC tech immediately. Cool West was out within 35 minutes to my home and got my AC up and running. Very much appreciated as it was over 110 that day. All around good service, will recommend both Landmark and the AC vendor!

Great experience with Landmark Home Warranty. I called them when the A/C went out, and they were out the very next day. They got it running which is good especially since the temperature is over 105.

Shower diverter main bathroom needed replacing. Customer service very professional and helpful - able to get setup for the repair with only one call and repair done in 48 hrs as promised. Contracted company very professional and on time.

I submitted a claim on Wed, Jun 17, 2015 - 08:18 PM. After calling Landmark, a plumber came by on Fri, Jun 19, 2015. The plumber stated he would submit his report that evening. He told me to expect to hear from Landmark on Monday 6/22/2015. I didn't hear anything. I called Landmark on Wed, Jun 24, 2015 - 02:40 PM. The rep notified me that the plumbing company was unwilling to perform the repair until, I, the homeowner cut an access hole into the wall. The $60 deductible has already been paid to the plumbing company and the repairs have not been made.

Landmark Home Warranty responds and helps fast. The people who they send are professionals and do a good job. Very satisfied.

I had an A/C problem and contacted Landmark via e-mail after hours. I was contacted by a Landmark representative the next morning and a contractor was scheduled for that day. Contractor arrived and diagnosed the problem (A/C Compressor Fan). He replaced it immediately as he had one on his truck. WOW, what GREAT service!

We had Landmark Home Warranty when we bought our house and so far, submitting a claim to them has been very good. They have helped me twice now and it worked out very well. The claims representative would call me back in a timeframe and then they would have someone here as soon as they could to fix my problem. The technician who came out to service my air conditioner was very nice and pleasant. He explained things to me and overall, he did a great job.

Submitting a claim for Landmark is very easy, we've never had any problems. It's pretty cut and dry on what's covered and not covered and the staff has always been helpful. They've never sent anybody out that we haven't been satisfied with. They're good and that's why I pay for the service every year. I would recommend them to a friend.

Great company with great customer service with quick response time. Only had to use them a couple times for repairs but both times someone came to the house quick and got the job done. This seems to be a no BS type of company. They just want to make sure your stuff is fixed which is great! No hassles!!

Landmark has the best customer service and home warranty plans! Every person I encounter with Landmark has nothing but positive things to say about them!

My repairman knew all about how to fix my door problem. In a short time he had it working again and even suggested some improvements to help it work better which he installed also for me. A very nice and helpful young man. I would recommend his company to my friends.

I had back to back problems with my pool. Landmark took care of the problems in a timely manner.

They were timely and accurate.

Overall I am truly satisfied with the customer Service of Landmark and I know if anything else goes wrong with my appliances I can just give them a call and they can find me a local trusted contractor that will get the job done no questions asked. At the beginning there was some hiccups but once those hiccups got resolved it was a breeze. Thanks Landmark Home Warranty.

So glad we have Landmark Home Warranty. We have been treated kindly on the phone anytime we have called. The customer service representatives are well trained and sound very caring. The A/C repair was done quickly and at our convenience. I will definitely recommend Landmark HW.

I've had their air conditioning company, Peeples A/C came out and take care of a problem. Both Landmark and Peeples were great companies to work with. I transferred two other warranties for rental property from another warranty company to Landmark due to their excellent customer service.

Replaced garbage disposal. The whole process only took two days. However, quality of the disposal was not as good as I would have liked. It is quite noisy when we use it.

As is usual for Landmark, the response and service was extraordinarily pleasant, prompt and professional.

This was a lifesaver when we purchased our new home. I wouldn't buy any other home without it. To Upgrade to the next coverage level is inexpensive and saved us from buying a new ice maker. The staff was very friendly, quick to respond, and followed up on all of the issues.

When I bought the house I looked for Landmark up on the web. We chose them because what they offered was pretty good. Submitting a claim was easy and their technicians were very professional.

June 16, 2015 Manager called and stated pumping service will be reimbursed to homeowner since no contractor available under home warranty plan - urgent situation. Contract information "Gilbert Environmental - Mike Gilbert - (817) 219-3703 was given by homeowner as the contractor to perform services. Manager stated this contractor would be contacted for documentation after services performed to reimburse homeowner. End of phone call.

I'm satisfied with Landmark. So far they have held up on what they said and fixed a few things. One time there was an issue with a sink not draining. They sent a guy out; he couldn't do it so I ended up having to hire somebody else. It cost me money and they ended up doing it, but they refunded me the money - that was good of them.

I set up a service call on 6/1/15 for a broken dishwasher. I had to contact the service provider and set up an appointment on 6/2/15. Service provider said it was repairable after 10 minutes of looking at it. I have now contact Landmark three times by email, and 4 times by phone. I have yet to receive a call back, which is the last thing they tell you before hanging up. I was also told that they were trying to get a hold of the service provider. Service provider refuted this when I called his cell which is on the service ticket. 2 weeks later, I still have no answers. I asked who I could talk to up there that knew about their policies and practices and the call taker did not know. Once again I was told they will call back when they get the information. Completely worthless customer service and communication.

Good overall experience with Landmark. I would recommend them.

Landmark has a plumber who was absolutely wonderful. My water heater was quickly fixed and I'm very, very satisfied. When he was doing his work, he was very nice, cautious, clean and very knowledgeable, and I'm looking forward to call him back again.

I wasn't very pleased with the previous warranty company so I went to the internet and saw great reviews for Landmark. So far they had exceeded my expectations. It's easy to file a claim and the quality of the contractors that they give are the best. All of the contractors speak highly of Landmark which is pretty unusual with other companies. They usually will say something negative about them so the contractors must be getting paid fairly and quickly because they have nothing but good things to say about Landmark. I've worked with a lot of warranty companies and this is my tenth different house that I've lived in. This is by far the best warranty company I've ever worked with. The quality of the contractors and the responsiveness has been the best.

We had the same problem as another customer reported on here. Ours was because there was no one to work on our refrigerator. Then after couple of weeks they had someone come out. Then we had to wait for parts. Updates were only if we called them. I agree it's unacceptable.

Submitting a claim to Landmark was easy and we've been very pleased. We've actually utilized the service more than we had anticipated. With a 15-year-old house, there are some things that have come up and they've been very quick to help us procedurally and completed the work. I find the local provider, bring them to our home, and work in the details; it's all been good. We may still have additional need before the initial contract expires in another two months. So I see using them again for sure. Most of the contractors were great. We haven't had any issues with them, they've all been up to standard.

AC not cooling. Turned in claim. Contractor was 5.5 hours late for appointment. I had to cancel evening plans to wait on him. I couldn't communicate with him because of language barrier. Part broken. Day 2. Called Landmark. Was expecting follow up phone call in reference to ordering part. No update. 9:25 PM, 80 degrees in house. Great job Landmark on our first ever service call with your company. You are off to a wonderful first impression.

Landmark's customer service representatives have been friendly and helpful but they do not have competent contractors. Our air conditioning took over 2 weeks to get fixed and was not fixed correctly the first time. I had to cancel a girl scout meeting because our house was so hot and we thought it would have been fixed in time. Now we are still trying to get our pool pump fixed and it took a week and a half to get the contractor to call back to schedule something. Be aware, it is a $60 service fee each time the contractor comes out for an item. The air conditioning unit never worked and the second time they wanted to charge me the fee again. After an hour on the phone, ** was willing to waive the fee.

I am a property manager and have to talk with many different home warranty companies on a daily basis... Landmark has great customer service and they make setting up services for my tenants/owners very simple. Thanks! Great job!!!

Landmark is okay, but not that good. When my garage door was broken, the company that came over said that Landmark doesn't want to fix it and denied to cover things. They say they will cover everything in my house, but when the time came that there was something broken, they said "denied". That is disappointing.

We've had two service calls so far. Both times, the response was very prompt from the vendors, and the Landmark customer service was great. The repairs were done well and shiftily. This is our first time having home warranty and we're happy with Landmark so far.

Landmark's services for cooling and electricity are awesome - the effect was exceptional. The plumbing was not yet finished because once they came to my house, they told me that they need to order some parts for replacing the water valve and they have been waiting for it. But it is really nice overall.

So far we have not needed to use the service but we are grateful to have it available to us.

When I bought a home, the homeowners' association recommended Landmark Home Warranty. It was pretty easy to get through the process of submitting a claim, and the technicians they've sent out were wonderful. They were in and out, did a very professional job, and were very friendly. Everything worked fine, and I would recommend them.

Requested AC check up. Had issue with contractor. Landmark was on it immediately and the company owner contacted me shortly afterwards. All was quickly resolved and all services provided quickly and professionally. Highly recommend Landmark and the AC contractor.

I've had my warranty for 2 years. Landmark has been very responsive and provided alternate contractors when I'm dissatisfied with the service. The only concern I have is they don't allow you to upgrade an appliance or water heater, even if you pay the additional cost.

I recently renewed my home warranty for a second year. A lot of the reason why was because of the great experience I have had with their service. I'd definitely recommend to others.

Prompt and helpful contact with staff. Professional repair to garage door. Very pleased with service.

Very easy to work with. They made renewal easy. Every time I've needed service at my home the response was quick and the issues were resolved.

Refrigerator: We have been waiting over 2 weeks to have our refrigerator repaired. Difficulty getting parts? Updates to us are if we call them. Unacceptable.

R.L Allen plumbing did a good job to fix 3 toilets until no more issues.

We luckily haven't had to use our warranty yet, but we have been treated with kind service and have had no complaints thus far.

Great reliability and prompt service. Awesome!

Our warranty has more than paid for itself with all the repairs we have needed on our home we bought 5 months ago. I would recommend a warranty for every home owner at least for the first year, because you never know what could happen.

I have worked with three different home warranty companies and Landmark is by far the best. They are extremely helpful with any home repair that I need and they are quick to respond. Landmark also replaces like products with like products, unlike other warranty companies that make replacements with cheaper products.

The customer service you receive from this "family" is second to none......

Getting our garage door repaired was less expensive and done more quickly than the company which originally installed the door could have made the repair for. The home was only two and a half years old and our Landmark Warranty was able to cover the cost and make the needed repair on a timely and professional manner.

I needed to extend my home warranty immediately. Customer service was superb and we got it done quickly! That was exactly what I needed.

I am very pleased with Landmark Home Warranty. My only suggestion is that they keep the customer better informed with what is happening during their claim.

The AC went out on the house, they had a contractor call me within 20 minutes. The contractor was awesome and great to deal with. He ordered the parts, went and picked him up, came back and got the system back up and running. Both the contractor and Landmark were great to deal with.

So far, Landmark has been a good help and very easy to use.

We had a air handler freeze up and cave our ceiling in. Landmark got a professional team that did the job right. Our claim was denied at first, but as I spoke with them more about the situation, they DID WHAT WAS RIGHT. They did listen to me and take care of their business! I was not happy at first because they denied the claim, but the a/c guys that came out for a different problem did not do the job correct and this eventually caused our air handler to freeze. Optimum, the new A/C guys fixed the problem. I appreciated the fact that Landmark listened.

Each time I have called or been up for renewal, everyone who assisted had been helpful. I received assistance in a timely manner and it was courteous and professional.

Sent a2 guy out. Ordered the part but could not get the system to work. They had to send another tech out another day. Lost a day and a half of work for the repair.

The tech was prompt. However, he was only at our house for maybe 10 minutes. I felt that the amount of money we spent did not equal the service we received.

We purchased Landmark Home Warranty when we purchased our 1950s home last summer. We have used them on numerous occasions, because of the age of the house and it being vacant for a while. They have been prompt to reply to all inquiries, polite and friendly, and have never questioned the validity of any claim. Their contractors have been efficient and gotten the problems fixed.

When entering a claim of any kind, always same or next day service.

Renewal department is awesome, restored my faith, talked to me and explained everything I had a question for. Going stone to go thru all my options and in the end was patient with me and all my concerns. Thank you so much again for all the time you took and returning my call in a timely manner.

Punctual service. Fair. Accurate. Responsive.

Excellent. Prompt response and nice people.

Very professional and speedy in repairing leak.

Nice company with helpful people.

I've been very happy with Landmark. It's very easy to use. The claims reps are very friendly, understanding and helpful. I'm pleased with the technicians as well. They were able to diagnose and eliminate the problems. I highly recommend it.

I recommend Landmark to everyone I've worked with in real estate when they're buying and selling. They have been sending good technicians for my claims. Everything's been good!

Landmark Home Warranty has been a great experience for our family over the past two years. We will continue to use them and would recommend them highly to anyone looking for a home warranty. Their service and vendors have responded above expectations!

Their service calls are cheaper than the old company I had. Submitting a claim is very simple and easy. You could even do it online. After that they send somebody out, you pay the service call and they tell you if it's covered or not. But a lot of times you could even call prior and they will tell you sometimes if it's covered or not. The reps have all been great and wonderful. They're very helpful and would try anything to help you. They will send out the right people the first time around. And the guys that they send are very knowledgeable. I've had two different pool guys out here and they got the job done the first time around. I just love it.

I submitted my claim online on a Sunday and wasn't expecting anyone to get in touch with me until the following day. A couple hours after my submission I received a call and they had already assigned my claim out. I was very impressed they attended to me so quickly after hours. I would certainly recommend Landmark to anyone looking for a home warranty.

Bought a house in Nov 2014. Landmark was recommended by our agent. 2 weeks in we had to call about our heater. It couldn't be fixed because it was too old so they said we had to replace it. Catch is they only cover the actual unit or 500 dollars. But not any of the parts to retrofit it or hook it up. That cost us 3000. Then we had a tub back up. Wasn't covered because it had to be snaked from the roof. Then our pool pump went out. Sent someone out to fix it. Broke the next day. Came back out broke in a few days. This time I met the owner of the company out there and he said he had to replace some pipe. So we will see if that works.

Drier and Air Conditioner Repair/replacement - In both situations the response was timely, customer service was courteous, technicians were competent and professional, and replacement and repairs were timely and satisfactory. I am a very satisfied customer.

Overall my experience was good, if they would have only found my part a little sooner then I would of gave them a five star. I really recommend giving Landmark Home Warranty a try if you are shopping for home warranties. The customer service is great with people that answer very quickly and are friendly and treat you like you are the only customer. My refrigerator got fixed and is not back up and running making ice cubes and cold as could be. Thanks Landmark.

We had made a call and they sent out a company that did not do us quality work. We called and explained the situation and they sent out another tech that agreed the work needed to be redone. They paid for the work to be redone at no cost to us even though our contract didn't pay for retro custom work. They made it right and so did the new technician. They took everything apart and put it together the correct way.

Landmark Home Warranty company is a terrible deal for the consumer. I guarantee that it will cost you more money than you ever get out of them - otherwise they would not be in business. They are masters of getting out of paying money for a repair. By the time you pay the $60 service fees every time someone comes out to your house and get whatever terrible deal you can out of them, you will spend more money than you get back. Guaranteed.

I do not know how Landmark Warranty can receive these high marks as many of them are so generalized. Air conditioning unit went out, like another reviewer stated. The bill came to $4,300 dollars to repair it. Landmark agreed to pay $250.00. They do not honor their warranties.

Our experience with Landmark has been outstanding. We have used other companies in the past and their customer service and ease of submitting a claim is so much easier and response time is fast. We highly recommend Landmark.

We picked Landmark Home Warranty from several different warranty companies the realtor gave us when we were buying the house because they seemed like a good one. It was fairly easy to submit a claim. We called, gave them our information and they referred us to a company out in our town. Then they came out and took care of everything very professionally. Overall, Landmark did a very good job in helping us out.

I have loved working with Landmark. They are honest and dependable. I called to get our locks changed and they got someone right out to us. I definitely recommend them.

When we purchased our new home in February and moved in the dishwasher wouldn't work after using it once. I got online to see if I could find the instruction manual to see if I was doing something wrong and it turned out that our dishwasher had a recall for the heating element but Maytag wouldn't let another company work on the portion of it. It actually ended up being the control panel that was fried as well. We turned to our home warranty Landmark and they got us the cost of a new control panel and ended up cutting us a check so that we could put it towards a new dishwasher and combine it with our rebate from Maytag for a new dishwasher. We were very happy with their help and suggestions.

I recently had to contact Landmark due to my central A/C going out. They sent ** of Anders Air out for the repair and I couldn't have been more pleased. ** was so thorough, he noticed my thermostat was going out as well as the evaporator coil was leaking freon. He was able to repair the leak and recharge the system along with replacing the thermostat and the system works great. ** is a very nice person of the highest integrity. I'm glad Landmark chose such a great company to represent their business.

Best and fast experience ever. Warranty company took my call on a Sunday evening because I was in a panic about water damage and helped me find the fastest plumber to get out and worked well with my situation. I was having a wedding at my home the next weekend. Highly recommend.

Landmark responds quickly and the vendors they've sent (for refrigerator, dishwasher, microwave, HVAC) have been top-notch.

I've had Landmark (LHW) for 2 years. Last week, my water heater didn't work and was replaced within 2 days of my initial call. Also, my washer is leaking, and the repairman was out within 3 days, just waiting on the part now for it to be fixed. The contractors LHW uses are very good. I chose LHW because of reviews, service call fee, and well and septic coverage available. I do recommend LHW to others.

I liked that Landmark offered better than the others. Claim submission was easy and the representative was very satisfactory, attentive to what we talked about, and did a good job. The technicians that came out have been thorough, detailed and friendly. Overall, it was a good experience that I have recommended them to other individuals who were looking for home warranties.

The original service provider assigned to us did not respond within the time promised. When we notified Landmark customer service, they immediately assigned another service provider who was great! Customer service & follow-up was wonderful.

I have had to do many repairs and replacements on this older house that I inherited as a foreclosure, and Landmark has always been great to deal with. The customer services reps are knowledgeable about what is covered under the warranty and they also have redirected me to parties they think are able to help even when something hasn't been covered.

Technicians highly knowledgeable and went above and beyond of what was required. Landmark was fantastic in authorizing repairs that wouldn't have been covered in other policies. I don't often feel this secure about my home.

We had our previous warranty provider for about 25 years and they just got more difficult to deal with. When we moved to where we are now, our assistant pastor's wife referred Landmark and it was a wonderful idea. The people were very nice and was prompt. It was an all around good experience. Submitting claim was very easy. Everybody is friendly.

Landmark was always very nice and their technicians are very qualified. Having them was very worth it because we've had several things go out on us in one year. We hadn't had these in other homes, but this particular time it was really good. They were a nice company to work with.

Our son-in-law had good things to say about Landmark, so we considered them when we’re buying a new home. Our realtor set it up. The claims process has been real easy, plus their claims rep has been very professional and efficient whenever I call. The technicians they've sent have all been very prompt and professional too. It’s the first year that we’ve been in this house and we really use Landmark a lot, so we’re glad we have it during this time. We’ll see if we’ll renew our coverage or not.

I am so happy with the contractor who came and replaced our water heater and one of our toilets. His hours were very convenient to our busy schedule. He was polite, and did a great job. Everything was cleaned up when he was finished. I will contact this company in the future for any plumbing needs.

I got Landmark when I first bought my home. The claims process was extremely easy and they have very professional claims representatives. They got what I needed to have done and everything got taken care of very quickly actually. I've been completely satisfied with Landmark, never been disappointed yet.

My real estate agent told me that Landmark does good business and he recommend it to all his clients, so I just went with them. They were very professional when we submitted a claim. They wanted to find out what was going on and then I got a call from the contractor right away. My issue was handled in a timely manner and my interaction with the technicians they sent out have been good. However there was one that's not so good. I got so worked up than I didn't need because they were trying to make an extra buck on it but I don't think it was Landmark's fault. Overall, Landmark is affordable, loyal, and diligent.

When I bought the house I Googled home warranty and picked Landmark since it had good consumer reviews. They're very friendly when I call to submit claims. The customer service is always really eager to help but I find that their contractors that they pick don't respond as fast as Landmark says they will. Landmark says that they should respond within full business hours but it's always been the next day or even two days after.

HVAC system failed... 4 specialists stated it needed replaced. Landmark will not replace it. Don't get fooled by the star rating. There are a lot of people that have rated Landmark a 1 star rating. There are a lot of people willing to share their stories. Don't buy a home warranty… It's a joke.

I have been a customer of Landmark Home Warranty since 2012 when I bought my home and have been very satisfied with them. From the first phone call with a friendly "how can I make your day better?" to the last minute with the contractor, I have been very satisfied. I have already recommended Landmark to people I know.

Landmark's customer service is excellent and far superior. Their claims process is easy and efficient. The technicians they sent out are absolutely wonderful. I dealt with the guy on the garage storage service repair and he was wonderful. And also with an A/C tuck and he was awesome too. They're really good referrals.

I highly recommend Landmark. I have used them many many times in the past couple of years for an electrical issue, a fridge issue, a dishwasher issue, a stove issue, a microwave issue, a plumbing issue, a water softener issue, and an ac and heater issues as well as their re-key service when I first moved in, and yearly ac and heat tune ups. Everything has been covered and it has paid for itself over and over. Great customer service!

Very knowledgeable, repaired my water softener and adjusted perfectly. Works great!!

Landmark is great. I'm going to renew the contract as soon as it's out because I've had to do two things. My water heater went out and they allow for an air conditioner tune-up. And both times, it was just so easy for me. Professionally done and very minimum amount of money out of pocket. When submitting a claim, I just called them and they returned. The technicians that went to my home were very friendly and very nice. In and out real quick. No problems with them at all.

Landmark contacted vendors for the services needed. The vendors called very quickly. They services provided were excellent.

My experience with Landmark Home Warranty was very good overall.

I was late in booking it, but Landmark helped me out. Tech ** from Air Zone was great.

I am a realtor and highly recommend your warranty. Have used Old Republic and was not impressed with their customer service and with you all I have nothing but great recommendations to all my clients. Thank you and by the way I have not one but 2 homes that carry your great warranty...

We were looking for a warranty for the home I was gonna buy and my estate agent has worked with Landmark so he suggested to call them. I've gotten service right away. And they responded quickly to getting me set up and having a contractor call me when I filed a claim. I've had a couple of claims and they've been resolved. The technicians were very pleasant, did a good job and knew what they were talking about. I felt comfortable with them in my home.

I just renewed my Landmark home warranty and got a $45 discount for early renewal! We mainly keep a home warranty because we live in Phoenix, AZ and it gets HOT! We have 2 older A/C units and if they go out we need to have peace of mind that we can get them up and running in a hurry. Landmark has a spring maintenance feature and when we got our units checked this spring there was a part that needed to be replaced. We have older units so it was a hard part to find and took a few days. They covered the part with no hassle, the vendor we had kept us informed and for just the price of the deductible we have the peace of mind I need going into the hot months that we have a well-running unit. With my past dealings with Landmark I have no reason to believe they won't be as professional and efficient and prompt as they have been in the past. As a side note I have had other home warranty companies and Landmark has been the best so far.

I have had Landmark Home Warranty for over 2 years. I have had only great experience with them. Replaced my hot water heater in one day. The only reason it took that long was because of the size I need for my home. Always have had the contractors out the same day or the next. Will be renewing in July when this contract expires. I have had several other warranty and have the best experience with Landmark.

My husband and I closed on our home in October (2014) and after much research and comparing narrowed it down to two top contenders for our home warranty coverage. After much going back and forth we decided to give Landmark a shot. Big mistake! I'm sure each company comes with its own set of cons, however I can't fathom how Landmark can have so many positive reviews when the contractors they've sent to my home have been completely incompetent or blatantly disrespectful. I've been called out of my name by one contractor, stood up by another, and work was said to have been completed when in fact it was not!

Landmark seemed to be the most comprehensive for the price so we chose them as our home warranty provider. Submitting a claim was super easy. People were super helpful. Everything about it was way easier than I thought it was going to be. My claims representative was super friendly and very responsive. I had a bunch of questions because I've never had a home warranty before so I didn't know what it even meant but she answered all of our questions and she was great.

We have used Landmark Home Warranty for both of our houses. They have always provided great and friendly customer service. I love knowing that my house is covered, if anything were to ever happen. The warranty is also great for preventative maintenance. The contractors they use are top notch too!

I've been living on a sailboat for the last 7 years so this is the first time I've been in a house for a long time. But so far everything with Landmark has been fine. We've just barely moved in and just made our first payment to them. They came recommended by our broker and our realtor and they were also the ones who set it up. We just did what they recommended so I haven’t had to deal with anybody from Landmark yet.

We've had a few things fixed on our Landmark home warranty. When we purchased our house, our realtor filled us in on it and it seemed like a good idea. My life's busy and usually, if somebody takes care of us, there's no reason to switch as long as it's cost-efficient, and Landmark is just that. They have been really good, responsive and pretty quick with claims and all the companies that they work with treated us well. And it's a simple process -- It's $60.00 deductible -- so it's easy. I think we've actually upped that or we got a lower package and we upped it to get some extra things covered.

My experience with Landmark has been really good andI've been really happy with them. They provide good service. I like how Landmark organizes and gets the contractors and arranges it.

Dealing with Landmark has been very good. The people who have responded for any work that had to be done were very quick and prompt.

Landmark came through after the holiday weekend and promptly got everything done Monday. I am totally satisfied.

I purchased a home warranty- had landmark come out for what I thought was a very simple repair on my refrigerator. After many visits by many repairman one who I thought was incompetent...I now have a refrigerator that totally does not work that costs $8000 new. I did get a check for $600 as they only allow $1500 total understand that but all I know is I had a perfectly working refrigerator and now I've got absolutely nothing. I would definitely not recommend Landmark Home Warranty... buyer beware.

Purchased warranty from Landmark as they had the best value for the dollar amount. So far I'm completely satisfied with everything all around. The technicians have been great & their claims representatives have all been good. They're super easy to work with except for one time where the girl had no clue what she was talking about.

This is my second year with Landmark Home Warranty. I have been extremely please with their prompt, courteous service. I have also had great service from the businesses that they send out to resolve my issues. I will absolutely renew with Landmark again next year.

My realtors suggested several different home warranty because we were getting a home warranty when we bought the house. And then I went online and checked out Landmark Home Warranty. I had an excellent experience filing a claim -- the process was very easy and the claims reps were very friendly and knowledgeable. They sent out very qualified people that know what they're doing and they got the jobs done quickly and easily. I can say because of them I wouldn't go without a home warranty ever again.

I've only submitted one claim with Landmark Home Warranty, and it was good and they were quick. The claims process was easy. The claims representatives were knowledgeable and the technicians that came to service our appliance did good. They knew there was a problem and fixed the problem. I had to go order a part from their store and they came back and completed it.

The customer service dept is always helpful and approval of your service request is usual done asap.

Totally satisfied with my choice to go with Landmark Home Warranty. I’ve recommended them to two of my friends already. Every time I’ve ever called, they would help me with any of my claims. It’s been incredibly professional and efficient, and technicians have been awesome. At one point, we were trying to get something done with my dishwasher and they had called a provider who I found out after waiting for couple of days that they don’t come out in my area. So I called Landmark back and within that day they had another person who did service my area and it was fixed in a day.

Submitting a claim with Landmark Home Warranty has been really simple and quick. Their claims representatives have been really friendly. The service has been prompt and I don't have any complaints. The technicians that came to service our appliance have also been very friendly and they were able to fix the problems that I had, so we'll use them again. The woman I talked to at Landmark who helped me with our issue was really, really nice.

I have had Landmark for a home warranty for a few years now and have had to use them a few times. Every time I call them, they answer all of my questions fully and completely and are very professional. I would recommend them to anybody. They are some of the nicest people I have ever dealt with. Thank you for all that you do.

Initial claim was made in late January. After two contractors said they did not service the product, Landmark found a contractor who came out to look. Contractor came out, took a look, chipped my countertop, told me what was wrong, and said he would put the paperwork together and submit it. I waited a week and I heard nothing. I called Landmark who told me to find my own contractor since they could not find someone to look at it. I got a contractor who looked at it and gave me a quote. I submitted that to Landmark and they come back the next day and say they found a contractor to look at it.

We had this extended warranty purchased while in the process of closing on our home. When I called customer service (Landmark) to inquire of a problem with the gas heater, I had no hassle. They took my info and I was called within a couple hours from the company in our area to see what would be a good time to come out. Quick and Easy! I just paid my deductible of $60.00 to the service tech. Again, I called at a later time for a pre-tune up on my AC, which they offer during certain months, and still smooth flying. I just paid my deductible of $60.00. They do offer pre-tune up on heaters just before winter as well but I did not read the warranty very well and missed the opportunity or else the service for my heater would have been caught. I highly recommend Landmarks warranty!

When we bought our house, it came with Landmark Home Warranty and the reps have been helpful. The first time I submitted a claim, I did it over the phone and the second time, I did it online, and both were really easy and great. The contractors were helpful and took care of the problems.

Submitting claims has been outstanding and the technicians have all been good, except for one. I didn’t like my old provider but I always have recommended Landmark.

We had only purchased our home and been living in it for two weeks when the Garage door became stuck open. The Landmark customer Service rep was quick to answer the phone and get a service call setup. The Contractor Landmark contacted to perform the work was not the greatest unfortunately. They "Fixed" the door in about 30 minutes and left. One week goes by and door get stuck open again. Went through the same song and dance two additional times with this contractor. When the door got stuck again at the same spot the fourth time in about 6 weeks after the initial service call I had lost my patience.

I had my furnace go out in the dead of winter. Landmark repaired it in a timely manner and all I had to pay was my deductible. It doesn't get much better than that!

Our previous warranty company kept putting band aids on our heat pump. Usually 2x/year we would need to have freon added to keep our system running especially in the Summer. I would tell them there must be a leak, but they would only take care of the symptom (just like our medical system). I finally had enough. When Landmark answered our first service call (for our heat pump), the contractor found a leak in the coil, reported it to Landmark and they authorized a complete fix with a new coil. They did not just take care of the symptom but the root of the problem all along. Since those first visits, we have had no service call for our heat pump for nearly 2 years. Other warranty work has also been exemplary and I strongly recommend Landmark.

The repairman was very nice and explained everything to us including the warranty of the repair he did.

I have used this service more than 10 times, saving thousands of dollars. They have replaced a garage door, a dishwasher, repaired leaking pipes, and all in the fastest way possible. This service should be required for all new home owners due to the savings. If you buy an older house it's a must. Best part of being a home owner is this warranty.