Lamps Plus Reviews

Wanted a fan for the master bath to circulate the air and help remove the humidity here in southern Texas. It was easy to find what we were looking for and check out was fast and simple with Paypal. Fan was even on sale. This was our second fan we purchased from Lamps plus.

Plenty of options, website fast and smooth. Like options to buy other things on same site. Have purchased items on your site in the past. Like return policy if we do not like item. Like previous experience praying for no damage on arrival. My wife and I did this together. It was sort of fun. We would give feedback to each other and talk over things. We were able to rule out some and make decisions together.

When updating my address I used autofill though the system would take it, it would then revert back to my old address. I had to do this over and over several times until it took. This was frustrating and almost prevented me from placing my order. This should be looked into.

I stumble upon Lamp Plus, by chance while cruising the internet. I love the products I see on the website. They are great! The store offers awesome discounts. This is my second order, I will try to buy more in the future. I bought lights for my kitchen island and dinette.

I ordered the same lamp a few days ago, and the price is more for this order for the exact same lamp. Why would that be? I tried the chat message and received no reply after trying several times. I would appreciate a reply to my email: **. Thank you in advance for your reply.

Marty was so helpful to me as a first time customer. If my experience with her is any indication of the culture at the company, I will definitely shop here again and recommend it to others. I look forward to receiving my item and seeing how it fits in my newly renovated room!

This is my second large order with your company. Your website is so easy to navigate! You have an amazing selection of options covering such a wide range of products. I look forward to receiving my new purchases and installing them in my new residence. Thank you for providing your consumers with such a pleasing experience. I also look forward to doing business with your company again in the future.

When I was deciding on lamps for my project, your chat staff were really helpful and pleasant. They checked special order requests and installation options. Although they weren't sure about changing plug in lamps to hard wired, I was able to find this information on the web - and the answer is YES. So yeah you can share this with your CS representatives.

Melinda at the Geary Street, San Francisco, CA store provided exceptional customer service in helping us navigate bathroom lighting. She was so patient with our questions and gave us plenty of her time while allowing us to wander and look at the website. We ordered five fixtures thanks to her. We will return when we need lighting for our other rooms. Thank you for your great service.

I have purchased items from Lamps Plus before and was very pleased with the quality of the items and the quality of the protective shipping containers. When I Googled "Backyard Fountains" and saw "Lamps Plus" in the results, I was ecstatic. You have so many types of fountains, it was hard to decide, but I did and I'm sure I will be happy when it arrives.

Spoke with a representative about R30 motion activated flood lights and he was very helpful and gave me ideas of where I could search and sent me an email with specific information on products your company sell. He asked specific questions about I was looking for and how I wanted to use the product.

I was very quickly able to find the chandelier light fixture I wanted for my kitchen as well as a complementary ceiling fixture very soon for my front hall. I'll be needing 2 additional fixtures for my upstairs hallway and I'll be back! This made my kitchen remodel that much easier and I'll be making recommendations to my friends!

Your website was extremely temperamental. I had to redo the order several times and then had to reenter payment information three times before it recognized the transaction. I have dealt with you folks for years with wonderful results every time. I was very surprised at how poorly the site behaved.

Lamps Plus seems to have just about the very best selection of lamps, bar none! They are easy to order on line and just as easy to return. The in-store sales people are always helpful and courteous. The stores are attractive and full of well displayed inventory and the website has even more inventory and it is very easy to use. Lamps Plus has a very good return policy too.

I received a new home owner coupon but there is no place to enter the number. ** I also shopped using the link in the email with the coupon and it did not auto insert. Shopping online was easy and a breeze. It was just the coupon issue that fell flat.

I wrote in a question regarding a fan and the height of my ceiling. Wondering if since the fan had a downrod included would I actually need another downrod.... Answer was "downrod listed on site." Normally I go out of my way to order from Lamps Plus. This is the only time I wouldn't rate you a 5... A little taken back by that!

We've loved all the lighting fixtures and the fan with LED lighting that we ordered previously. This time, after a roof leak ruined our last ceiling fan, we came immediately to Lamps Plus for a replacement. Sure enough, it's in stock and just two days away with free shipping. Lamps Plus has never let us down with great products, a huge variety, reasonable pricing, and free shipping. What's not to love?

Easy to order online and reasonable price. Like the set of lamps, color, shape and that is what I was looking for my living room. Thank you. I will recommend it to a friend and would like to continue to order from you all. I gave you five stars. Again thank you.

This was the second time we purchased a Juno track lighting system from Lamps Plus. We were thoroughly satisfied with the track lighting system that we purchased three years ago, and so we bought the exact model for an office/gallery. The installation of this product is easy and, when coupled with a Lutron dimmer switch, the lighting is first-rate.

I received the outdoor lighting and opened one of the 8 boxes. The lantern was packed perfectly. I hope the others are the same when the electrician opens them in 2 weeks. I was so impressed with the transaction that I did order another 6 lanterns. They were not cheap but happy to see the delivery and packaging were first class.

Found lamps we liked online. Saw some of them at Pleasant Hill store which helped us narrow our decision. Then placed order which went fine - industry standard I would say. So all good. But nothing extraordinary.

I’ve ordered light fixtures lightbulbs and had only the best experience with you. Everything‘s coming on time it’s absolutely beautiful. Of course I don’t remember the order numbers cause it was over a year ago but I’m very happy with your company. I have an I will use your company again. I’ve had such a great experience with your merchandise. Thank you again for being available Michele **.

Judy ** in the Peoria store was the best sales rep ever! Thank you for sharing tips for searching thousands of pendants. We placed an order for 3 lights based on your help. You know your lights and were an angel. We were visiting Arizona but need the lights in Missouri where they will be shipped. Hoping the 60 day price match will help as we selected one of few lights not on sale.

I posed a question about a chandelier I was very interested in, and it was answered so efficiently. It was available through multiple retailers, but the responsiveness of Lamps Plus made it the clear choice. I'm glad I took the time to ask instead of assume and I feel much better about my purchase.

Repeat customer here, great value for quality offered. I ordered exactly what I wanted. Four stars and not five because your website search engine wasn't great at pointing me to the correct product. When I initially searched, the size and material (paper) didn't populate accurately. Google luckily DID pinpoint the shade I wanted...on your site!

I have been dealing with Lamps Plus for years. Their service is one of the best. Their products are of excellent quality and are priced at a very good price point. I have purchased chandeliers, pendants, table lamps, home decor and more. Their customer service is excellent, whether you are returning items, looking for help about a product or just have a question. I have never had a bad experience with them.

The manager at the Chatsworth store was outstanding and willing to price match an item I already received that I found for $100 less. That experience creates loyalty regarding Lamps Plus. I appreciate also, the conscientious help I receive whenever at the store. Everyone is willing to help meet my needs and don't seem to focus on getting a sale, it's refreshing.

We ordered an outdoor ceiling fan and 2 lights for our front porch and we love them! Everything arrived quickly and in perfect condition. The modern look of the items we purchased are perfect for our decor. We are so happy and will definitely purchase from Lamps Plus again!

I just ordered a ceiling fan and down rod from Lamps Plus. The process was so simple, which I can't say about some other websites used recently. I found a fan that looked great and a 72" down rod was easy to add to the order. I have ordered from Lamps Plus before and will definitely use them in the future.

My low rating because I had made a decision to order this light in late December. With the holidays and having company I did not get it done. The light was in my cart for the price of 49.99. When I tried to place my order in early January the price had gone up $10. I called to see if they would honor the price from December and was told no. I have done business with Lamps Plus and have always been happy with the products and service but this experience was a big disappointment. A $10 increase!

I think your selection is great and I have good experiences with the product. The delivery has been good, as well. The product is good, the selection is good and the delivery has been fine. Keep up the good work.

Your site is very easy to navigate, and I appreciate your telling me if it's a spider. I could not tell what the green leaf lamp shade was so I emailed you. I need a spider. I really want that shade, but it has to be a spider. Good variety of shades. Looking for a high quality green shade. You have the best selection of all lamp stores.

My experience was very positive! The website is well designed and attractive. I like the ease of use of the search engine. It was easy to find exactly what I was looking for. I was also presented with many options in style, price range and quality. I would definitely shop here again.

Bought a similar floor lamp and it stopped working in less than six months. While it was working I was well satified which accounts for my acute disappointment. But your promises are very persusasive that I might be a sucker one more time. In terms of product presentation and technical attributes none could be better. Product desigh, lighting and photography none better. The only reason I'm trying your services again is because of your promise.

There is really not much to say. The process was simple! I found what I liked [missed the sale by a few days :(. ], and ordered it. It's supposed to come tomorrow. Can it BE any more simple? Actually, if they would come and put it up for me, it would be.

Love the flexibility of the website and the many filters that allow you to hone in on your specific need. Open box deals are so lucrative. Quite an expansive selection of lamps. I would definitely recommend this site to anyone. If you can't find it here, I don't think it exists.

I have been buying from LampsPlus for many years. Always find what I am looking for. Always a great price point. Always great shipping experience. If there is an issue with the product the customer service has always been helpful and professional. I have referred friends to LampPlus and they are always thankful I did.

I called Sara L. with questions about an Open Box item that I was interested in. She was incredibly kind and went out of her way to look up and find answers for me. She gave me her direct number if I had further questions, which is so helpful to not have to explain myself again to a new agent. She was lovely and patient (and this was at the end of the work day). A great asset to your organization.

Love the decor pieces. Statues are my thing and you have a good selection. I've already recieved one piece and now I'm coming back for more. Love the value and the selection. I'm going to start looking for lighting for my kitchen soon and this is the first place I'll look.

I was looking for a pair of bedroom MCM lamps - Lamps Plus site is very easy to navigate, has all the information to make a smart purchase, easy to check out as well. Been buying at Lamps Plus for years...in store and online. I know if for some reason the purchase doesn't work for me after buying online, I can return them to the store with no problem.

I had previously ordered this exact lamp for a friend. I was so impressed by the quality and easy of instillation that I have ordered one for myself. This was also made simple because I merely went into my order history to locate the exact item. Thank you very much.

I ended up ordering only 1 fan. I would have ordered about 5,000.00 worth of lights and fans but during a chat with their representative, she said she could not give me volume discount. So I ended up getting others through other stores. My experience was good and the selection was good. Just would have bought a lot more if they offered a discount.

Always great product options and customer service when shopping through Lamps Plus! I bought 70% of my lighting through them when building my house four years ago as well as smaller lighting needs along the way, and am using them again for great lighting options for my mother's house currently being built. The representative whom helped me today, Shannon, was extremely knowledgeable and quick to reply to my questions via email. Overall - Highly recommend!

I have ordered quite few home accessories and have been very, very pleased with the quality, design and expensive look of my things. I have told friends about Lamps Plus and many of them are already shoppers. Your select, style, colors and finishes are big help in finding the correct piece for one’s home. Thank you, C

Lamps Plus has such a great selection of every kind of light anyone would want. Great fast shipping too. I love the fact I can start a chat session to answer any question I have and answered in just seconds. They have very knowledgeable and friendly staff. I would definitely recommend this site to all my friends.

We use to have a nice lighting store in Peoria, Il that had a great selection of lamp shades. So I was excited to find your website. The selection and ordering went very smoothly. There was a great number of selections of lamp shades. Finally I found the perfect one (I hope), which was the same brand that I want to replace, a Stiffell. My lamp is over 40 years old. Anxious to see my order in my home and that all fits just fine! I am so excited to see how the colors of the pillow fits in with my decor.

Easy to scroll through and find likely candidates for your floor lamp. Ability to super-impose an image on a photo of your room is great! Breadth of details on the product helps inform and make more likely that your concept for the lamp is what it most likely is in reality.

We were looking for a lamp for our home office and couldn't find the exact one we were looking for. I pulled up the Lamps Plus website, and the perfect lamp was on the very first page! We've shopped with Lamps Plus before and was pleased with our experience. I'm glad we thought to return for this current need. We will definitely return in the future.

Have been shopping for replacement lamp shade for several weeks on Lamps Plus website. Chatted several times with representatives who were very helpful & answered my questions completely. Site is very user friendly. This is the second time I have ordered replacement shades from Lamps Plus so you know that I must have been satisfied with their products and their ability to provide what I was looking for the first time, even though I was unsure what I was looking for! I highly recommend Lamps Plus!

I went to the light store in Lynnwood Washington to locate a replacement for a light in our Kitchen. Mary ** G. was very helpful in helping me find the light online. And I was able to go home and review her recommendation with my wife and then I ordered a light online.

Viviana was extraordinary. I could not find any light that would work after spending a half an hour on your website. Viviana was endlessly patient and found 4 fixtures to choose from that I had never seen. She was great!

Great customer service experience ordering parts needed for a kitchen under-cabinet LED lighting project. Very impressed with level of service. The representative even provided me with a coupon code to used with the purchase. They exceeded my expectations. I would recommend Lamps Plus to anyone. They also have an excellent warranty policy on items purchased through them.

I was looking at tracking information and and an image of my supposed order popped up…Needless to say it was not even close to what I had ordered. Resolution…Order has already shipped so I have to go thru the return process which will no doubt cost me. So much for customer service.

I located the item I wanted, spoke to a live person, explained that the reason I was waiting until after the holidays was because of my budget! VIA email they offered an incentive. I ordered my item. I look forward to doing business with the company in the future. They offer hi-line lamps and more. Thank you Lamps Plus!

Absolutely beautiful and varied lighting choices. Kinda makes it hard to decide. I have been searching many sites and found repetition ion on most. Lamps Plus gave me the most choices. And after much measuring, style deciding and price...this is the one I chose. Hopefully, once it arrives it will be as good as the picture displays.

I used 1 Password for my credit card information. The website asked it if was OK, and I said yes. 1Password populated the credit card information, but then required that I re-enter the credit card number and name. I ended up cutting and pasting the credit card information from 1password, and then it worked. But kind of silly to have to do that.

Great fans and highly recommended. I had a three year old fan when the motor failed for some reason. I called Lamps Plus technical support, and they immediately shipped me a replacement. Excellent service and consumer support. I have also purchased a few outdoor lamps and they have received numerous complements.

Great selections! Much better than bed, bath and beyond or target and I love the filtering system that helped me to find the right height of the lamps that I needed. The Lamps Plus website is simple to use and makes it very easy to navigate, helping you find the perfect lighting to compliment any decor. I relocated earlier this year and purchased lamps for my living room, dining area, and bedroom.

I’ve ordered several times from Lamps Plus and have not been disappointed yet. Great delivery times, easy returns and terrific customer service. The quality of the products is as expected and perfect for my needs. Check out the open box items, the are just like new for much less cost.

I got great personal service from Laura P. She looked at pictures of my lamp and patiently helped me decide on the proper shade. It was a pleasure working with her. We chatted about my lamps being from my Mom and how I remember her when I look at the lamps. What a great experience.

I sought clarification about a product on the Chat but the response was either driven by AI or the agent was confused, and never returned with the answer to my question, just asked if I was pleased with the info. The info given was about a return policy, and while I had not yet bought anything I was told the Lamps Plus policy was not to allow free returns on the item.

I had a light very similar to the one I bought. I was so glad when I found it. The light cover has a great pattern when it is lit. It was very easy to order! Looking forward to it's arrival so I can install it and have light again on my front porch.

Good selection, and I appreciated other customer evaluations. The description of the lamp and pictures were very good and helpful. Your website was easy to use and offered a lot of variety in lamp choices. I liked the shade and the pullstrings, and the fact that I can use two 75-watt bulbs. It would have helped to know how long the electrical cord is, but it must be the standard length. Thank you!

The amount Lamps Plus wanted to ship to Hawaii was $125. I know from experience that it cost more to ship here but not nearly that much. I looked around on the internet and was able to find another store that did not charge for shipping. Now that I know what Lamps Plus charges for shipping to Hawaii I will not be shopping them. I have a lot more lighting to but for the house. They will just miss out.

Not only the best sales and open box events but delivery times are quick and efficient. Love Lamps Plus! Quality products all the time for making your house into a designer's dream home. Keep up the good work and I will keep ordering and spread the word! I have ordered from other companies in the past but this is now my new favorite.

The selection of lamps is really wide, including many finishes, shade colors and features. Easy to order. Reviews really help and there are enough photos to help make the right decision. I ordered a pair of table lamps and should they prove to be sturdy enough, I will order a floor lamp to match them. The color of bronze is perfect to match my decor and style.

I was looking for a light for my bathroom. Wanted something elegant and functional but didn't want to spend a ton of money. It was very easy to navigate the website and order the product. I Highly recommend ordering from Lamps Plus. Huge selection of products to choose from and I will definitely order again from this company.

I just placed the order so I don’t know how soon I will find out when this item can be shipped - but it looks wonderful! An elegant and imaginative design perfect for the entrance hall of my apartment.

Ordered from Lamps Plus in the past and they delivered product in a timely and well packaged manner. I've confident this delivery will be as good as in the past. Very easy website to navigate with great payment options, EG, PayPal, pay interest free payments. Great selection of products to choose from.

The sales representative provided a lot of help in our decision making by reviewing our previous purchases and helping us decide on the sconces that would go with the chandelier and accessories that we have in the room where the sconces will be installed. This was very helpful because the sconces that we were trying to decide on are not on display in the Lamps Plus store that is close to where we live.

Easy to use website, great customer service and speedy delivery. Even when shopping in the store, the selection is fairly good and the staff is helpful. We have purchased new lampshades for most of our home, all has added color and style to our home. We had one return, it was simple and easy to process and exchanged with no problem.

We started with the outdoor post light fixture, and found the perfect one. Then we thought about the flickering light bulbs, and WOW - they are here too! Hot Dog! With what we have selected combined with the special bulbs, our entryway is going to look amazing. Our driveway is very long, and we need five light poles. Everywhere we looked their selections were minimal, we had way too much fun reviewing the large selection on this site.

Lamps Plus has provided almost all the lighting fixtures for my complete home renovation. I check other sellers, but I always come back to Lamps Plus. The website is fast and amazingly easy to use, the selection is great and everything arrives on time and in perfect condition. Thank you so much, Lamps Plus. Couldn't have done it without you.

Mary Melissa (customer service representative) was excellent - very knowledgeable and professional with assisting me with ordering the above. This is the first time purchasing from your website and the experience was very pleasurable and easy. I will order from your website again and again and have referred family and friends to your website as well. They have reviewed and stated that they will order as well.

Very simple to order. This is my first order. It was order friendly. I did not have any problems with ordering. I will not know how the complete experience will be until I receive the merchandise. It was a pleasure. Like the site. Thank you.

I had searched the web for over 1/2 hour and unable to find the right size globe. I then went to Lamps Plus website where I ordered the floor lamps from, found the same lamp, did live chat with representative and she sent me the link to the replacement globes within minutes. Should have done that right away - Dah! :-)

Called your help number for information prior to ordering and Ryan was polite, helpful and did an excellent job of answering my questions concerning the product. I will certainly consider Lamps Plus for future needs. Thank you.

I ordered a ceiling fan and didn't realize that I needed a sloped ceiling adapter and longer downrod. The Customer Service agent put the items I needed directly into a cart and sent me a link to the shopping cart. All I needed to do was click the link and pay. Best customer service experience I have ever had!!!

Very quick payment process. I alway buy from Lamps Plus because of the selection. I have purchased online before and have never had a problem at all. All my lamps are from Lamps Plus. I usually go to the store first and look around, but I know I can go to the store and return anything that I don't like when I order online. Thank you for having such an easy website to use.

Before completing my order I asked an online Rep to make sure the 5 year protection plan had been added to my order, she, Nehi, said it had and that she had sent me an email to confirm it. When I did not get the email I called once again and spoke with another online Rep name Aldo, who I needed to cancel the original order and place it again. I demanded to speak with a Manager just short of contacting the BBB about the quality of service I received, Aldo then said a manager would contact me later today.

I was working with Tania C. through Chat to locate replacement glass when I could not. She found exactly what I needed and sent an email to me so that I could order it later since I was short on time. I've been very pleased with Lamps Plus customer service and great to speak with a real person when it becomes necessary. Thank you!

I am building our forever home, I’ve ordered so many fixtures from Lamps Plus and I have to say your customer service is the absolute best in the industry. You pick up your phone. I got a great response and I want to say there’s clarity with the person that I’m talking to. There’s a helpfulness I haven't experience with any other company. Kudos to you guys. Keep it going and thank you so much!

I just placed my order and haven't received my lamps yet, but I have ordered from them many times and everything is usually perfect. If I am unhappy for any reason or if there is damage they will make it right. I love working with Lamps Plus! I would recommend anyone to order from them.

This is the second order I have placed with this company for a total of 3 light fixtures. This time I had a question about the fixture and Staff responded to my question within minutes; I received an email with a clear answer. Beautiful lamps and great customer service! Would recommend.

I was looking to replace a black lampshade that unfortunately I had fallen into and destroyed. My wife was not happy. I went to the Lamps Plus website and I was able to find a very similar lampshade. I've used Lamps Plus before and they always seem to come through making it easy, offering good quality and offering a wide selection of product.

The online design service was so helpful and very quick to answer questions. Inga was wonderful! Unfortunately, these pendants were too small. Return was so easy. Customer service staff was wonderful. I am using Lamps Plus for the rest of the lighting needs for my kitchen and bathroom remodel. Will use for phase 2 of remodel in coming months.

Love the selection of stained glass fixtures available, I had a difficult time in my choice but I am elated with my final decision. I wanted fixtures to replace the antique ones I have over my dining room table and these will blend perfectly with my house full of antiques. Prices are great comparatively.

Liked the website and products. We have ordered before and been very happy with the fixtures and liked the variety for lamps. Hoping that the quality for the lamps is as high as the fixture we ordered in the past. I needed a special blue color so we are hoping that it matches the colors in my room. I was glad the lamps come with shades. I will post again when I receive the lamps.

The website is so easy to use and we Love we are able to find such a large selection of lighting to choose from online. We renovated our house and Lamps Plus was perfect for the design we envisioned for our home. Great products and a really good website. Our family looks forward to shopping again on this website.

After going on a chat yesterday with Lamps Plus in regard to my issue with both chandeliers that cost almost $1600 for two of them it appears they changed their refund from $105 total for the defects to slightly over $200. At least that is better. I thank you.

Andrea was very helpful and had information in fast and efficient manner. It didn't take her long to look up information I was asking for. Your company is also very quick on orders. We just got the beautiful mirror I ordered first of week also. Your company has lots of options for lighting.

The Grass Cloth Drum Ceiling Light is my second purchase from Lamps Plus, because the first experience was very positive. (I recently bought a Wild Desert Giclee Glow 14" Wide, which I love: great design and color scheme, and it emits bright soft light.) This 2nd purchase of the Grass Cloth Drum Ceiling Light is an "open-box" purchase which seems to be warrantied.

It was a bit difficult, but surfing your site, texting questions, and then a final phone call to your sales rep helped me put my online order through. My one disappointment is that I liked many of your white resign busts, BUT-- most of them with fake-looking cracks using dark paint, which looked terrible. So I purchased what was in good shape, aesthetically.

I am working on a major update of a home I recently purchased. So happy to always have Lamps Plus in my corner when it is time to purchase lighting and fans. I have used them exclusively for several years and always find it to be a pleasant experience. Selection, pricing and service are always the best.

Easy web shopping experience; easy account setup; returns and customer service from online reviews seem really positive. First time experience here and would recommend so far. The sale made me consider Lamps Plus over other retailers or outlets. Would consider ordering again.

Ordering was quick and easy. I had a question and used live chat. My question was answered quickly and in detail. I used Lamps Plus before and have been pleased with everything that I have ordered. They have lots of options for your home; indoor and outdoor. I will shop here again. Give it a try, they have unique items and they're shipping is often free and it doesn't take long to receive your purchases.

Website was easy to navigate and the descriptions of the lamps were thorough and included measurements.. I wasted hours going to 3 furniture stores in 100 degree heat looking for brass lamps when I could have stayed home in the AC and used Lamps Plus to browse successfully. Showrooms featured practically no brass lamps and the sales peoples were not particularly helpful.

Great website, easy to use, good selection of available products, great price, fair return policy, have to pay for return shipping, Many brands of bathroom light, many styles and price points. Also looking for some other lighting but will first way for this delivery. Will shop at Lamps Plus again. I did chat with customer service to better understand return policy, sometimes policies can be confusing.

To Whom it concerns, We had an amazing experience with Lamps Plus! For months we searched everywhere and not only could we not find the selection we were looking for to upscale our new home with new chandeliers etc. But more importantly, we could not find satisfactory service. It seemed nobody cared that much no matter what lighting company or decor store we traveled to. Until we met Susan ** at the Lamps Plus store at: 30 North Stephanie Street in Henderson Nevada. She not only helped us with multiple orders, in person and online, but even helped us with all the detailed and important measurements so that everything fit right the first time. Then she helped us find all the right incandescent bulbs, LED bulbs, dimmers and decor! Susan always went the extra mile and was very professional, knowledgeable and friendly. To us her help has absolutely made all the difference! Thank you Lamps Plus!! We will be back again and again.

Ordered both the right facing heron lamp and the related Motopiku Turtle Lamp at the same time. Received the heron lamp (shipping mixed up the order and said the turtle lamp was the one shipped, but only the heron came). When I called to follow up, I was told the turtle lamp was discontinued. NOT GOOD since I wanted both for my living room. Tried to find the turtle lamp elsewhere, but couldn't. Had to order 2 different lamps for my living room. Not sure what I will do with the heron.

Past orders have come well packaged and on time. Thank you. The mirror, lamps etc. were in excellent shape. Couldn't be happier. I have a problem - The order I just made does not have a delivery time.

My purchases, which have been many, have always been excellent. Once a costumer service agent called me when Lamps Plus noticed I was having difficulty buying an Item that was listed as "out of stock", She actually found one in stock, and helped me buy the BEST chandelier. My house looks amazing with my purchases from Lamps Plus.

I placed a purchased a floor lamp for reading with bulb. Donna H. of customer service was extremely helpful in helping me choose the right bulb as I’m not a big fan of LED lights; I much prefer incandescent light for reading. Donna was a valuable consultant for preferred lamp shades for lamps that I already own. She provided excellent, friendly customer service.

I got my brushed nickel pharmacy floor lamp sooner than expected. It was of good quality.

I purchased a couple of ceiling fans and bathroom wall lights from them. The ceiling fans have a motor in them. Those are fine. But the lamps, they're a piece of metal and a few pieces of glass and they're expensive. But I've been satisfied with my experience with them.

The Lamps Plus website was wonderful. I was shopping for one specific item and it zeroed in on that. It was easy and so simple to use. I bought a floor lamp and it came put together. I just had to take two pieces, put them on top of one another, and screw them down. I used to work in retail and I'm familiar with products, especially the one I was purchasing, and the quality, the price and the shipping at Lamps Plus couldn't be beat. To purchase something in 15 minutes at an amazing price and an amazing quality, then have it arrive in days, makes it a fantastic purchase. So, if someone asked me, I would tell them to go online, go to Lamps Plus, and pick out a lamp. I've been in their stores as well and their stores are very well-organized.

I got some lamps from them recently. The packaging was great and there wasn't any damage to the product. The assembly was super easy. The lamps are pretty and of really good quality. They have good weight to them too. They are even better than I thought they'd be. Lamps Plus has a ton of selections. Their product gets to you super quickly.

I liked what I saw on the website of Lamps Plus and their customer service was excellent to work with. The price was competitive, too. I got a chandelier that's over my dining room table and two pendant lights. They match and the quality is very good. The light over the dining room table has been installed and it's been working for a couple of months now. I like it and it looks very nice. The pendant lights, I've looked them over but they haven't been installed yet. But they looked fine. Lamps Plus is a good company to use and I've recommended it to several relatives so far.

I got the lamps through FedEx and they came within four days. My daughter is in the process of just starting to build another house, and I showed her one of the cutest lamps I've seen on Lamps Plus. It was an airplane one. She's a pilot and her boy loves airplanes. So, I said, "You need to get this for Cruz's room." I recruited a customer already.

Lamps Plus has these new lamps in town. I wanted to try those. The website popped up with the discount and the shades whenever I needed them. It's personalized and user-friendly. The delivery time was very accurate. Lamps Plus told me two to five business days and they did it on time. The one lamp had some issues, but they did it after four days. One side, they did it on time, and one side, it was a huge side tables lamp, was delivered to me more than six business days. The price range was almost $120. It was okay. Because of the price, I get it. But I paid 250 for the single table lamp. I figured out it had some lines on it. I got a little confused and I didn't even email Lamps Plus. But my friend visited me and said, "Maybe this is the best look, but this is the way it should be." It's the design.

I bought sconce with the cord that just plugs in the wall. I got it on time and it's good quality. I'm happy with what I got.

I purchased dining room chairs online and the experience purchasing to receiving the product was great. Also, the quality is good.

I bought five different ceiling lights, fans and chandelier type of deals from Lamps Plus. We browsed both their online store and one of their brick-and-mortar stores and I may have used one of their see it in your home tools on their website for a couple of the lamps. But we just picked most of them. We had an electrician working with us and he installed the lamps. The quality is great. My experience working with Lamps Plus was very straightforward. I appreciated that the stuff got out to us quickly and there was a return option if it ended up being the wrong. That was really helpful, especially when you're having to buy a number of lamps for a number of rooms.

I have bought lamps from Lamps Plus Lighting before and was always happy with my purchases. I looked at all of the lamps available and was able to find what I was looking for and the shipping is free! It is perfect for my little sunroom. I am looking forward to receiving it. I would recommend Lamps Plus Lighting to anyone who was looking for a quality lamp.

I’ve been buying from Lamps Plus for years, but have never talked to a lighting expert before. So glad I did! Martha was able to answer every question, and had excellent suggestions. I never would have known the best light bulbs for the effect I wanted, for example, but she did. I’m sure I will be asking her advice again. A great experience!

I love this website because of the high/low options AND I love all of the filters. It is VERY easy to navigate and shipping is fast and returns are easy! I have ordered lighting of all kinds and fans from Lamps Plus many times and it does not disappoint! Thank you for helping me know what I am buying before it arrives.

I have old lamps from the 40's which I would like to update. I chatted with Anita & she was wonderful. She was very helpful in making my decision. I am anxious to receive my shades & put them on my lamps. My only complaint is how long the order number is.

75W Equivalent Clear 8W LED - these are special bulbs that will give the room a new look... Hopefully these will operate for the average 25,000 hours (the higher 100 wattage bulbs did not last over a year.) The reviews for this bulb are eleven. 5 Stars on this clear LED dimmable bulbs. This should be ideal for moderate daytime lighting.

I ordered a 55” credenza which arrived damaged. I immediately contacted Customer Service and after following requested guild lines I was told it would be picked up for return from shipper. I was instructed to repackage the credenza and prepare it for shipping. I explained I am a 66 year old single woman who is not a warehouse worker and cannot repackage this item. I also explained that this damage was not of my doing and I should not have to-be responsible for getting it repackaged and they would need to reimburse me for the help I would have to-pay to repackage a 55” credenza.

Miriam was of great help to me today when I used the chat feature on the website. Answered all my questions about things in my cart and I ended up purchasing them. Thank you for great follow up on the items in my cart and great customer service. It was a pleasure.

Very pleased with the selection of products offered by Lamps Plus to fit my decor and budget. Ordering online is a breeze and shipping is timely. This is my third item ordered and all have been exactly what I expected in terms of quality and appearance. Would highly recommend buying from.

I found site easy to use with many options for the fan type and style I was looking for. Hoping that this fan on the ocean front will stand up the harsh environment and salt air! Will evaluate after installed and inspect in 6 months and will report back about the inspection!

We are renovating our 1/2 bath downstairs and were happy to find a black matte rimmed mirror and light fixture. Always an excellent selection to peruse. Could not be happier with the choices you had. I am a repeat customer and have always been completely satisfied with my orders. Wonderful customer service. Their showrooms are wonderful also, fast service and quick deliveries.

I have always had a great experience with this company. Friendly helpful people, good products and quick service whether in store or online - Great company and great products. The website is easy to use and is a great help when shopping. Lamps Plus is my go to when I need a light fixture, lamp or even a great place to shop for accessories. Highly recommend.

Lamps Plus has a lot to look at, large inventory to see, I looked for many hours online. I finally purchased a fairly priced lamp that I am satisfied with. I am going to purchase the smaller size lamp to match and see if it looks like a great match. I recently purchased a lamp and the installation was not so easy for the electrician that was here to install. I was able to get the installation directions easily by live chat. My lamp was installed and I really like it. I am happy with Easy checkout experience. Comparable prices. I am now purchasing a fan and another lamp. Thanks.

This is only the second order I have placed with Lamps Plus. Selection and price range are vast! Shopping and ordering is easy, but my items have not yet been delivered. I'll review again when I receive them. I am hoping for great things!

Always a great experience. I built an apartment connecting my home. Wanted everything special. I purchased three lamps and a table from Lamps Plus. All have been just what I wanted. The room is a delight. One I will be proud to share with family and friends. Thank you for so many beautiful things.

Nicole was helpful and very kind. She clarified all my questions about the shipment process. Without her help I probably would go to another place to buy as the page is not explicit on shipment timeframes. I am so grateful about his patience and kindness.

Online portal offered a great buying experience. In store experience allowed me to touch and feel the lamps before purchasing. There was a wide variety (traditional, contemporary, modern, etc.) of light fixtures to chose from. I will shop at Lamps Plus again.

I love your website EXCEPT the sort is sooo frustrating. The ranges for size on mirrors or lamp height are far too broad. This leads to hours of digging for the correct size. Also... allow for a weight sort feature for mirrors. I don't like heavy mirrors.

Your company’s website is easy to use and there is always a large selection of really cool lights, lamps, mirrors, etc.; and all your stuff seems to be of good quality. It’s also nice to have free shipping. I would definitely recommend Lamps Plus to a friend.

I have never ordered from you before and I had no problem placing order. Very good supply of items with adequate description. It is hard to describe the item that I ordered because I have not yet seen the site. Looks very good in picture.

Website easy to navigate and a very good number of choices for outdoor ceiling fans in style and color. The fan came with free shipping and handling. We always enjoy shopping at the store at Lowe's and online.

Item was priced same as Amazon, and there was a discount coupon for new customers, which made it 15.00, plus tax, less. Item was easy to find, and had full description, which made a confident selection easy. Easy. Quick check out also.

In my large great room I currently have a white fan with a white ceiling. I wanted something a little different and yet something that would blend in with my wood floors. This Koa fan fit all of my "wants"! A fan that will really move air, add an accent to the large room, and also provide a light source to add to the table lamps!

Issue resolved.

I don't know if my coupon for 15 % off on purchase of 50 dollars or more was applied when I made this purchase. I thought it was automatic after clicking the link sent however I did not see where it was subtracted from the total.

Great experience. Wish you had more styles in brushed nickel. It is a little limited. Have loved everything I have purchased from you! You have good sales and love when I can used the open box orders. I would highly recommend Lamps Plus.

First time I tried using the QR code and it gives me so many issues and will not work. I have ordered many items from your catalog in the past but may need to look elsewhere. As some kind of discount is always nice to receive ONCE IN A WHILE.

Lamps Plus is a great place to shop for high-quality lamps and other household items. The Torrance store is especially nice, clean and well organized with excellent personal service, we've shopped there many times. We just placed an on-line order for lamps, it was easy to find the right lamp, and the ordering process was as good as it gets.

Easy to find what I wanted. Wanted lamps for our bedroom end tables. These were perfect for the size of the room and needing 21 inch lamps. Actually had these floating shades once before. That was 5 years ago. Finally found them again.

EXCELLENT customer service, very helpful in finding products and making recommendations. Quick service, received items ordered in less than a week intact and as ordered. Would recommend to others. My CS representative was awesome. Items are not in place yet as these are for our house under construction but the items are beautiful. Thank you.

I purchased and Installed 10 of these outdoor lamps in November 2020. They have rarely been used, one stopped working shortly after I received it about 6 months, and another one this past week. I expected them to last many years given the rarity of use. They look really nice. Unfortunately, I have had to purchase 2 new ones to match the existing group. The original cost was $70 now they are $110. Seems a high a price increase.

Nice merchandise and easy website to navigate. Would recommend you to a friend and barring any problem with the packaging and shipping I would give you high marks for your store. Thank you for working to make it easy for us to view and order your lamps.

This is the second time I have ordered from Lamps Plus and the quality of the product from my first order was excellent. We love our bathroom vanity lights. I needed a new floor lamp and decided to order again. From the reviews I am sure I will be pleased with this new order.

I do not have an order number yet, just placed the order. I did a chat to ask what types of bulbs this fixture would accept & the fellow looked it right up for me. I expect to use incandescent bulbs because I have something like an allergic reaction to fluorescents, and am not certain about halogens yet for myself. We bought a lifetime supply of incandescents while they were still available. I was explaining to the fellow on chat how I could 'feel' a flourescent light a story below my feet without any visible way to know if it were turned on or not. I always knew because of how it made me feel. They haven't invented this condition yet but I guarantee I do not see through floors. The fixtures look nice and are a super price on clearance! We have iron scrollwork nearby, so they fit!

Rocco Lamp was just what we needed for our mid Century Modern style. We thoroughly enjoyed shopping for the lamps that we needed. I believe we found everything we needed on this fine website. So excited to be receiving the floor lamp and the table lamps to illuminate our apts and home. It makes a big difference.

I've always had a great experience buying well packaged lamps from this company, so I am trying this 4 1/2 star reviewed water fountain for my deck. Great price and size for the money. We'll see how easy it is to set up and run, but I am expecting it to be nothing less than what they always deliver.

I enjoyed shopping at Lamps Plus because the variety is endless and the pictures of the items are excellent. The cost of this item is higher than other like items at Home Depot. If the quality is there, I am totally happy to spend more for a quality item. After all this is only a one-time purchase for my wife and I. We want a light fixture that looks fantastic and will last. Ording was easy. We can't wait for our order to arrive.

I was able to use the chat function to help when I ordered the wrong color fan. It was very simple and helpful. I don't do a lot of reviews but really felt the need to let this company know how great their service was. It is hard to find companies who make customer service a priority.