Lamps Plus Reviews

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About Lamps Plus

Lamps Plus has both stores and an online site offering a huge selection of indoor and outdoor lighting fixtures, furniture, and home decor. Lamps Plus was founded in 1976 and has been named a Top 10 Housewares/Home Furnishings retailer by Internet Retailer Magazine and Digital Commerce 360.

Pros
  • Free shipping on most items
  • Fast chat and phone support
  • High-quality products
  • Big discounts
Cons
  • Complicated returns
  • Shipping fee on Open Box items

Lamps Plus Reviews

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    How do I know I can trust these reviews about Lamps Plus?
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    Page 4 Reviews 235 - 435
    Verified purchase
    Ease of Use

    Reviewed Jan. 23, 2024

    I was looking for a pair of bedroom MCM lamps - Lamps Plus site is very easy to navigate, has all the information to make a smart purchase, easy to check out as well. Been buying at Lamps Plus for years...in store and online. I know if for some reason the purchase doesn't work for me after buying online, I can return them to the store with no problem.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thank you for the comments, we hope you will enjoy your new Mid-Century lamps!

    Verified purchase

    Reviewed Jan. 23, 2024

    I had previously ordered this exact lamp for a friend. I was so impressed by the quality and easy of instillation that I have ordered one for myself. This was also made simple because I merely went into my order history to locate the exact item. Thank you very much.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - great to see that you found our site easy to use, that's wonderful to hear.

    Verified purchase
    Sales & MarketingPriceStaff

    Reviewed Jan. 15, 2024

    I ended up ordering only 1 fan. I would have ordered about 5,000.00 worth of lights and fans but during a chat with their representative, she said she could not give me volume discount. So I ended up getting others through other stores. My experience was good and the selection was good. Just would have bought a lot more if they offered a discount.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi, thank you for the reply, wonderful to hear from you and get your feedback.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 15, 2024

    Always great product options and customer service when shopping through Lamps Plus! I bought 70% of my lighting through them when building my house four years ago as well as smaller lighting needs along the way, and am using them again for great lighting options for my mother's house currently being built. The representative whom helped me today, Shannon, was extremely knowledgeable and quick to reply to my questions via email. Overall - Highly recommend!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thank you for continuing to make your lighting purchases through us. We appreciate your business and hope you visit us again soon.

    Verified purchase
    PriceStaff

    Reviewed Jan. 15, 2024

    I have ordered quite few home accessories and have been very, very pleased with the quality, design and expensive look of my things. I have told friends about Lamps Plus and many of them are already shoppers. Your select, style, colors and finishes are big help in finding the correct piece for one’s home. Thank you, C

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thank you for the great feedback, we hope you enjoy your purchase.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 4, 2024

    Lamps Plus has such a great selection of every kind of light anyone would want. Great fast shipping too. I love the fact I can start a chat session to answer any question I have and answered in just seconds. They have very knowledgeable and friendly staff. I would definitely recommend this site to all my friends.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Wonderful to see you had a great visit with us, thank you for the comments.

    Verified purchase

    Reviewed Jan. 3, 2024

    We use to have a nice lighting store in Peoria, Il that had a great selection of lamp shades. So I was excited to find your website. The selection and ordering went very smoothly. There was a great number of selections of lamp shades. Finally I found the perfect one (I hope), which was the same brand that I want to replace, a Stiffell. My lamp is over 40 years old. Anxious to see my order in my home and that all fits just fine! I am so excited to see how the colors of the pillow fits in with my decor.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi Judy, wonderful to hear that, we hope you enjoy your purchase!

    Verified purchase
    Staff

    Reviewed Dec. 31, 2023

    Easy to scroll through and find likely candidates for your floor lamp. Ability to super-impose an image on a photo of your room is great! Breadth of details on the product helps inform and make more likely that your concept for the lamp is what it most likely is in reality.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Wonderful to hear that, great to see that our site was easy to use.

    Verified purchase

    Reviewed Dec. 27, 2023

    We were looking for a lamp for our home office and couldn't find the exact one we were looking for. I pulled up the Lamps Plus website, and the perfect lamp was on the very first page! We've shopped with Lamps Plus before and was pleased with our experience. I'm glad we thought to return for this current need. We will definitely return in the future.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thank you, we appreciate hearing that, great to hear that our site was easy to use.

    Verified purchase
    StaffEase of Use

    Reviewed Dec. 16, 2023

    Have been shopping for replacement lamp shade for several weeks on Lamps Plus website. Chatted several times with representatives who were very helpful & answered my questions completely. Site is very user friendly. This is the second time I have ordered replacement shades from Lamps Plus so you know that I must have been satisfied with their products and their ability to provide what I was looking for the first time, even though I was unsure what I was looking for! I highly recommend Lamps Plus!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi, thank you for the reply, wonderful to hear from you and get your feedback.

    Verified purchase
    Staff

    Reviewed Dec. 6, 2023

    I went to the light store in Lynnwood Washington to locate a replacement for a light in our Kitchen. Mary ** G. was very helpful in helping me find the light online. And I was able to go home and review her recommendation with my wife and then I ordered a light online.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Wonderful to hear that, thank you for the comments and feedback, we appreciate it.

    Verified purchase
    Staff

    Reviewed Dec. 5, 2023

    Viviana was extraordinary. I could not find any light that would work after spending a half an hour on your website. Viviana was endlessly patient and found 4 fixtures to choose from that I had never seen. She was great!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thank you for the great feedback, we hope you enjoy your purchase.

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 5, 2023

    Great customer service experience ordering parts needed for a kitchen under-cabinet LED lighting project. Very impressed with level of service. The representative even provided me with a coupon code to used with the purchase. They exceeded my expectations. I would recommend Lamps Plus to anyone. They also have an excellent warranty policy on items purchased through them.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi, thank you for the reply, wonderful to hear from you and get your feedback.

    Verified purchase
    Customer ServiceContract & TermsPrice

    Reviewed Dec. 1, 2023

    I was looking at tracking information and and an image of my supposed order popped up…Needless to say it was not even close to what I had ordered. Resolution…Order has already shipped so I have to go thru the return process which will no doubt cost me. So much for customer service.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    We apologize that we were not able to cancel you order in time before it shipped. If you contact out customer service team they can sort this our for you and make sure that the item you want is shipped to you.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Nov. 30, 2023

    I located the item I wanted, spoke to a live person, explained that the reason I was waiting until after the holidays was because of my budget! VIA email they offered an incentive. I ordered my item. I look forward to doing business with the company in the future. They offer hi-line lamps and more. Thank you Lamps Plus!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    You are very welcome, it was a pleasure helping you out. We hope you enjoy the design and have a wonderful holiday.

    Verified purchase
    PriceRates

    Reviewed Nov. 27, 2023

    Absolutely beautiful and varied lighting choices. Kinda makes it hard to decide. I have been searching many sites and found repetition ion on most. Lamps Plus gave me the most choices. And after much measuring, style deciding and price...this is the one I chose. Hopefully, once it arrives it will be as good as the picture displays.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - let us know what you think of your new design once it arrives. Thank you for all the feedback, we appreciate hearing from you.

    Verified purchase
    StaffBilling

    Reviewed Nov. 26, 2023

    I used 1 Password for my credit card information. The website asked it if was OK, and I said yes. 1Password populated the credit card information, but then required that I re-enter the credit card number and name. I ended up cutting and pasting the credit card information from 1password, and then it worked. But kind of silly to have to do that.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hello Kirsten, thank you for bringing this to our attention. We apologize that you encountered an issue putting in your credit card information.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 22, 2023

    Great fans and highly recommended. I had a three year old fan when the motor failed for some reason. I called Lamps Plus technical support, and they immediately shipped me a replacement. Excellent service and consumer support. I have also purchased a few outdoor lamps and they have received numerous complements.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hello, thank you for providing feedback on your fan purchase. We are glad to hear you love your fans!

    Verified purchase
    Online & AppStaffEase of Use

    Reviewed Nov. 18, 2023

    Great selections! Much better than bed, bath and beyond or target and I love the filtering system that helped me to find the right height of the lamps that I needed. The Lamps Plus website is simple to use and makes it very easy to navigate, helping you find the perfect lighting to compliment any decor. I relocated earlier this year and purchased lamps for my living room, dining area, and bedroom.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    We are happy that you had an easy time navigating the site, we appreciate your feedback.

    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 16, 2023

    I’ve ordered several times from Lamps Plus and have not been disappointed yet. Great delivery times, easy returns and terrific customer service. The quality of the products is as expected and perfect for my needs. Check out the open box items, the are just like new for much less cost.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi Janice, thank you for being a returning customer of ours. We appreciate it, and we look forward to seeing you again soon.

    Profile pic of the author.
    Verified purchase
    Staff

    Reviewed Nov. 14, 2023

    I got great personal service from Laura P. She looked at pictures of my lamp and patiently helped me decide on the proper shade. It was a pleasure working with her. We chatted about my lamps being from my Mom and how I remember her when I look at the lamps. What a great experience.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi, thank you for the reply, wonderful to hear from you and get your feedback.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 10, 2023

    I sought clarification about a product on the Chat but the response was either driven by AI or the agent was confused, and never returned with the answer to my question, just asked if I was pleased with the info. The info given was about a return policy, and while I had not yet bought anything I was told the Lamps Plus policy was not to allow free returns on the item.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus
    Hello Peter,

    Thank you for leaving feedback about your chat experience. We apologize that your question was not answered. Our return policy can be viewed here https://www.lampsplus.com/help-and-policies/return-policy/ and you can contact our customer service team if you have additional questions and they will be happy to help.

    Verified purchase
    Coverage

    Reviewed Nov. 8, 2023

    I had a light very similar to the one I bought. I was so glad when I found it. The light cover has a great pattern when it is lit. It was very easy to order! Looking forward to it's arrival so I can install it and have light again on my front porch.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Wonderful to hear from you, thank you for the feedback, and glad to see that you found it easy to use our site. We hope you will enjoy your new porch lighting!

    Verified purchase
    StaffEase of Use

    Reviewed Nov. 7, 2023

    Good selection, and I appreciated other customer evaluations. The description of the lamp and pictures were very good and helpful. Your website was easy to use and offered a lot of variety in lamp choices. I liked the shade and the pullstrings, and the fact that I can use two 75-watt bulbs. It would have helped to know how long the electrical cord is, but it must be the standard length. Thank you!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hello - thank you for the comments and feedback, we'll take a look at what you ordered and get the cord length added. Usually lamps have an 8-foot long cord, but on some accent lamps it may be shorter. Thanks again.

    Verified purchase
    Price

    Reviewed Nov. 7, 2023

    The amount Lamps Plus wanted to ship to Hawaii was $125. I know from experience that it cost more to ship here but not nearly that much. I looked around on the internet and was able to find another store that did not charge for shipping. Now that I know what Lamps Plus charges for shipping to Hawaii I will not be shopping them. I have a lot more lighting to but for the house. They will just miss out.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hello Vincent, thank you for your review. I reviewed your order and saw the shipping charge for the downrod is $10.00. Please contact us directly with the style numbers and your zip code and we will reach out to find any alternative shipping carrier with the lowest cost.

    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed Nov. 7, 2023

    Not only the best sales and open box events but delivery times are quick and efficient. Love Lamps Plus! Quality products all the time for making your house into a designer's dream home. Keep up the good work and I will keep ordering and spread the word! I have ordered from other companies in the past but this is now my new favorite.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Wonderful to hear from you, and thanks so much for the feedback, we appreciate it!

    Verified purchase
    Staff

    Reviewed Oct. 29, 2023

    The selection of lamps is really wide, including many finishes, shade colors and features. Easy to order. Reviews really help and there are enough photos to help make the right decision. I ordered a pair of table lamps and should they prove to be sturdy enough, I will order a floor lamp to match them. The color of bronze is perfect to match my decor and style.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - great to hear from you, thank you for the comments!

    Verified purchase
    Ease of Use

    Reviewed Oct. 29, 2023

    I was looking for a light for my bathroom. Wanted something elegant and functional but didn't want to spend a ton of money. It was very easy to navigate the website and order the product. I Highly recommend ordering from Lamps Plus. Huge selection of products to choose from and I will definitely order again from this company.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thank you for the recommendation, we appreciate hearing from you and learning about your shopping experience with us.

    Verified purchase

    Reviewed Oct. 26, 2023

    I just placed the order so I don’t know how soon I will find out when this item can be shipped - but it looks wonderful! An elegant and imaginative design perfect for the entrance hall of my apartment.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the feedback and order, You should get an email from us soon with additional shipping information. We hope you will enjoy your new design.

    Verified purchase
    BillingRates

    Reviewed Oct. 25, 2023

    Ordered from Lamps Plus in the past and they delivered product in a timely and well packaged manner. I've confident this delivery will be as good as in the past. Very easy website to navigate with great payment options, EG, PayPal, pay interest free payments. Great selection of products to choose from.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the feedback, glad to hear from you and see that you found it easy to shop with us.

    Verified purchase
    Sales & MarketingStaff

    Reviewed Oct. 23, 2023

    The sales representative provided a lot of help in our decision making by reviewing our previous purchases and helping us decide on the sconces that would go with the chandelier and accessories that we have in the room where the sconces will be installed. This was very helpful because the sconces that we were trying to decide on are not on display in the Lamps Plus store that is close to where we live.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - glaad to have been able to help you out! We hope that you will enjoy your new lighting designs.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Oct. 21, 2023

    Easy to use website, great customer service and speedy delivery. Even when shopping in the store, the selection is fairly good and the staff is helpful. We have purchased new lampshades for most of our home, all has added color and style to our home. We had one return, it was simple and easy to process and exchanged with no problem.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hello - thank you for that feedback, wonderful to see you have shopped in our stores as well as online.

    Verified purchase
    Staff

    Reviewed Oct. 20, 2023

    We started with the outdoor post light fixture, and found the perfect one. Then we thought about the flickering light bulbs, and WOW - they are here too! Hot Dog! With what we have selected combined with the special bulbs, our entryway is going to look amazing. Our driveway is very long, and we need five light poles. Everywhere we looked their selections were minimal, we had way too much fun reviewing the large selection on this site.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the comments, your outdoor lighting project sounds like it will look amazing. Thanks again!

    Verified purchase
    Punctuality & SpeedOnline & AppEase of Use

    Reviewed Oct. 19, 2023

    Lamps Plus has provided almost all the lighting fixtures for my complete home renovation. I check other sellers, but I always come back to Lamps Plus. The website is fast and amazingly easy to use, the selection is great and everything arrives on time and in perfect condition. Thank you so much, Lamps Plus. Couldn't have done it without you.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Wonderful to hear from you, thank you so much for being a returning customer of ours, we appreciate it!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 16, 2023

    Mary Melissa (customer service representative) was excellent - very knowledgeable and professional with assisting me with ordering the above. This is the first time purchasing from your website and the experience was very pleasurable and easy. I will order from your website again and again and have referred family and friends to your website as well. They have reviewed and stated that they will order as well.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thank you and welcome, we appreciate you being a first-time customer with us. Thank you for all the referrals as well, and we look forward to seeing you visit with again.

    Verified purchase
    Staff

    Reviewed Oct. 10, 2023

    Very simple to order. This is my first order. It was order friendly. I did not have any problems with ordering. I will not know how the complete experience will be until I receive the merchandise. It was a pleasure. Like the site. Thank you.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thank you for your order and for your feedback, we hope to see you visit with us again soon.

    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed Oct. 6, 2023

    I had searched the web for over 1/2 hour and unable to find the right size globe. I then went to Lamps Plus website where I ordered the floor lamps from, found the same lamp, did live chat with representative and she sent me the link to the replacement globes within minutes. Should have done that right away - Dah! :-)

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Happy to have been able to help you out with your bulb. Thanks for the comments and feedback, we appreciate hearing from you.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 4, 2023

    Called your help number for information prior to ordering and Ryan was polite, helpful and did an excellent job of answering my questions concerning the product. I will certainly consider Lamps Plus for future needs. Thank you.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Glad you found our phone center team helpful, thank you for the call and the feedback!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 30, 2023

    I ordered a ceiling fan and didn't realize that I needed a sloped ceiling adapter and longer downrod. The Customer Service agent put the items I needed directly into a cart and sent me a link to the shopping cart. All I needed to do was click the link and pay. Best customer service experience I have ever had!!!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Great to hear that, thank you for the comments, and we hope that you will enjoy your new ceiling fan.

    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Sept. 29, 2023

    Very quick payment process. I alway buy from Lamps Plus because of the selection. I have purchased online before and have never had a problem at all. All my lamps are from Lamps Plus. I usually go to the store first and look around, but I know I can go to the store and return anything that I don't like when I order online. Thank you for having such an easy website to use.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Wonderful to hear that you are a returning customer of ours, thanks so much! We appreciate all the kind words and hope to see you again soon.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 27, 2023

    Before completing my order I asked an online Rep to make sure the 5 year protection plan had been added to my order, she, Nehi, said it had and that she had sent me an email to confirm it. When I did not get the email I called once again and spoke with another online Rep name Aldo, who I needed to cancel the original order and place it again. I demanded to speak with a Manager just short of contacting the BBB about the quality of service I received, Aldo then said a manager would contact me later today.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 26, 2023

    I was working with Tania C. through Chat to locate replacement glass when I could not. She found exactly what I needed and sent an email to me so that I could order it later since I was short on time. I've been very pleased with Lamps Plus customer service and great to speak with a real person when it becomes necessary. Thank you!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    You are very welcome, thank you for the feedback, and always happy to answer your questions and help you out.

    Verified purchase
    Customer Service

    Reviewed Sept. 23, 2023

    I am building our forever home, I’ve ordered so many fixtures from Lamps Plus and I have to say your customer service is the absolute best in the industry. You pick up your phone. I got a great response and I want to say there’s clarity with the person that I’m talking to. There’s a helpfulness I haven't experience with any other company. Kudos to you guys. Keep it going and thank you so much!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - so wonderful to see that you are a returning customer of ours, thank you so much for the kind words and for shopping with us once again!

    Verified purchase

    Reviewed Sept. 16, 2023

    I just placed my order and haven't received my lamps yet, but I have ordered from them many times and everything is usually perfect. If I am unhappy for any reason or if there is damage they will make it right. I love working with Lamps Plus! I would recommend anyone to order from them.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for being a returning customer of ours, we appreciate the visit.

    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed Sept. 15, 2023

    This is the second order I have placed with this company for a total of 3 light fixtures. This time I had a question about the fixture and Staff responded to my question within minutes; I received an email with a clear answer. Beautiful lamps and great customer service! Would recommend.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Wonderful to hear that, tanks so much for the feedback and for shopping with us!

    Verified purchase
    Coverage

    Reviewed Sept. 13, 2023

    I was looking to replace a black lampshade that unfortunately I had fallen into and destroyed. My wife was not happy. I went to the Lamps Plus website and I was able to find a very similar lampshade. I've used Lamps Plus before and they always seem to come through making it easy, offering good quality and offering a wide selection of product.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Glad to see you found a replacement shade, thanks for sharing your shopping experience with us. And thank you for being a returning customer of ours, we appreciate it!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 12, 2023

    The online design service was so helpful and very quick to answer questions. Inga was wonderful! Unfortunately, these pendants were too small. Return was so easy. Customer service staff was wonderful. I am using Lamps Plus for the rest of the lighting needs for my kitchen and bathroom remodel. Will use for phase 2 of remodel in coming months.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - thanks for using our free online design service. We look forward to helping you again as you complete your remodel project!

    Verified purchase
    CoveragePriceMaintenanceRates

    Reviewed Sept. 9, 2023

    Love the selection of stained glass fixtures available, I had a difficult time in my choice but I am elated with my final decision. I wanted fixtures to replace the antique ones I have over my dining room table and these will blend perfectly with my house full of antiques. Prices are great comparatively.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thank you for the feedback, we hope you enjoy your new lighting!

    Verified purchase

    Reviewed Sept. 8, 2023

    Liked the website and products. We have ordered before and been very happy with the fixtures and liked the variety for lamps. Hoping that the quality for the lamps is as high as the fixture we ordered in the past. I needed a special blue color so we are hoping that it matches the colors in my room. I was glad the lamps come with shades. I will post again when I receive the lamps.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the comments, and for the return visit, we appreciate you being a returning customer of ours. Please let us know what you think of your new lamps when they arrive, we hope that you enjoy them.

    Verified purchase
    Online & AppEase of Use

    Reviewed Sept. 7, 2023

    The website is so easy to use and we Love we are able to find such a large selection of lighting to choose from online. We renovated our house and Lamps Plus was perfect for the design we envisioned for our home. Great products and a really good website. Our family looks forward to shopping again on this website.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thanks for the comments, we look forward to seeing you visit with us again!

    Profile pic of the author.
    Kimberly increased rating by 2 stars.
    Contract & TermsPriceMaintenance
    After a positive interaction with Lamps Plus, Kimberly increased their star rating on Sept. 4, 2023.

    Updated review: Sept. 4, 2023

    After going on a chat yesterday with Lamps Plus in regard to my issue with both chandeliers that cost almost $1600 for two of them it appears they changed their refund from $105 total for the defects to slightly over $200. At least that is better. I thank you.

    Original Review: Sept. 2, 2023

    I have purchased many items from Lamps Plus. We picked two Possini Euro Clara 27" Black and Antique Silver 5-Light Chandelier (24J40) to put over our kitchen island and both had defective parts where you are to hang the crystals. After I paid an electrician to hang them and as we went to put the crystals on, we found one was missing a loop for a crystal and the other has one that is about to fall off. I inquired as to what they would do to remedy the issue as they are hung and I am not going to take them down, return and pay someone to rehang, and they offered me $69 total. They cost me a total of $1597. I find this terrible and am quite dissatisfied with this remedy that they offered. In the end, they gave me a total of $105 total and that is not acceptable thus this terrible review. I will not be using them again.

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    Response from Lamps Plus

    Thank you for your feedback, Kimberly. We're very sorry to hear your beautiful pendants arrived in less-than-optimal conditions. We understand your frustration and apologize for the inconvenience. A discount has been applied to your order. Depending on your bank, the refunded difference will be posted back to the original form of payment within the next 5-7 business days. If there is anything else you need or we can assist you with, please don't hesitate to reach out.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 1, 2023

    Andrea was very helpful and had information in fast and efficient manner. It didn't take her long to look up information I was asking for. Your company is also very quick on orders. We just got the beautiful mirror I ordered first of week also. Your company has lots of options for lighting.

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    Lamps Plus
    Response from Lamps Plus

    We appreciate getting that feedback, thank you!

    Verified purchase

    Reviewed Sept. 1, 2023

    The Grass Cloth Drum Ceiling Light is my second purchase from Lamps Plus, because the first experience was very positive. (I recently bought a Wild Desert Giclee Glow 14" Wide, which I love: great design and color scheme, and it emits bright soft light.) This 2nd purchase of the Grass Cloth Drum Ceiling Light is an "open-box" purchase which seems to be warrantied.

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the return visit, we appreciate it and hope that you will enjoy your new lighting.

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 28, 2023

    It was a bit difficult, but surfing your site, texting questions, and then a final phone call to your sales rep helped me put my online order through. My one disappointment is that I liked many of your white resign busts, BUT-- most of them with fake-looking cracks using dark paint, which looked terrible. So I purchased what was in good shape, aesthetically.

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    Lamps Plus
    Response from Lamps Plus

    We're very sorry to hear about the issues you experienced using our site but glad to hear one of our agents was able to assist you and place a new order. If you have any questions or need assistance with finding merchandise to fit your needs, please don't hesitate to contact us.

    Verified purchase
    PriceRatesTransparency

    Reviewed Aug. 17, 2023

    I am working on a major update of a home I recently purchased. So happy to always have Lamps Plus in my corner when it is time to purchase lighting and fans. I have used them exclusively for several years and always find it to be a pleasant experience. Selection, pricing and service are always the best.

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    Lamps Plus
    Response from Lamps Plus

    Great to hear it! Good luck with your home renovation project, and we hope to see you again soon.

    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Aug. 17, 2023

    Easy web shopping experience; easy account setup; returns and customer service from online reviews seem really positive. First time experience here and would recommend so far. The sale made me consider Lamps Plus over other retailers or outlets. Would consider ordering again.

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the visit, we hope that you will return again soon!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 31, 2023

    Ordering was quick and easy. I had a question and used live chat. My question was answered quickly and in detail. I used Lamps Plus before and have been pleased with everything that I have ordered. They have lots of options for your home; indoor and outdoor. I will shop here again. Give it a try, they have unique items and they're shipping is often free and it doesn't take long to receive your purchases.

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    Lamps Plus
    Response from Lamps Plus

    Wonderful to see that you are a returning customer of ours, thank you for the visit and all the feedback.

    Verified purchase
    Sales & MarketingStaffEase of Use

    Reviewed July 28, 2023

    Website was easy to navigate and the descriptions of the lamps were thorough and included measurements.. I wasted hours going to 3 furniture stores in 100 degree heat looking for brass lamps when I could have stayed home in the AC and used Lamps Plus to browse successfully. Showrooms featured practically no brass lamps and the sales peoples were not particularly helpful.

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    Lamps Plus
    Response from Lamps Plus

    Glad you visited us and found what you needed! Enjoy your new design, and thank you for the feedback.

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaffEase of UseRates

    Reviewed July 28, 2023

    Great website, easy to use, good selection of available products, great price, fair return policy, have to pay for return shipping, Many brands of bathroom light, many styles and price points. Also looking for some other lighting but will first way for this delivery. Will shop at Lamps Plus again. I did chat with customer service to better understand return policy, sometimes policies can be confusing.

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    Lamps Plus
    Response from Lamps Plus

    Great to see that you used our Live Chat feature to talk to our experts, thank you for sharing your feedback and comments with us.

    Verified purchase
    Staff

    Reviewed July 25, 2023

    To Whom it concerns, We had an amazing experience with Lamps Plus! For months we searched everywhere and not only could we not find the selection we were looking for to upscale our new home with new chandeliers etc. But more importantly, we could not find satisfactory service. It seemed nobody cared that much no matter what lighting company or decor store we traveled to. Until we met Susan ** at the Lamps Plus store at: 30 North Stephanie Street in Henderson Nevada. She not only helped us with multiple orders, in person and online, but even helped us with all the detailed and important measurements so that everything fit right the first time. Then she helped us find all the right incandescent bulbs, LED bulbs, dimmers and decor! Susan always went the extra mile and was very professional, knowledgeable and friendly. To us her help has absolutely made all the difference! Thank you Lamps Plus!! We will be back again and again.

    Aaron ** and family

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    Lamps Plus
    Response from Lamps Plus

    Thank you for all the kind words, and for sharing your shopping experieince story. We appreciate hearing from you and hope you will visit us again soon.

    Verified purchase
    Customer Service

    Reviewed July 24, 2023

    Ordered both the right facing heron lamp and the related Motopiku Turtle Lamp at the same time. Received the heron lamp (shipping mixed up the order and said the turtle lamp was the one shipped, but only the heron came). When I called to follow up, I was told the turtle lamp was discontinued. NOT GOOD since I wanted both for my living room. Tried to find the turtle lamp elsewhere, but couldn't. Had to order 2 different lamps for my living room. Not sure what I will do with the heron.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for your review, we're very sorry to hear your order could not be fulfilled. After reviewing your order, it appears that the vendor notified us of the merchandise being discontinued. A return for a refund has been authorized and a new order was placed. We appreciate your business and value your feedback.

    Verified purchase
    Staff

    Reviewed July 13, 2023

    Past orders have come well packaged and on time. Thank you. The mirror, lamps etc. were in excellent shape. Couldn't be happier. I have a problem - The order I just made does not have a delivery time.

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    Lamps Plus
    Response from Lamps Plus

    Hello Betty, we are so glad to hear that you are satisfied with your purchase!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 13, 2023

    My purchases, which have been many, have always been excellent. Once a costumer service agent called me when Lamps Plus noticed I was having difficulty buying an Item that was listed as "out of stock", She actually found one in stock, and helped me buy the BEST chandelier. My house looks amazing with my purchases from Lamps Plus.

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    Lamps Plus
    Response from Lamps Plus

    Thank you so much for the positive review! We appreciate your feedback.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 30, 2023

    I placed a purchased a floor lamp for reading with bulb. Donna H. of customer service was extremely helpful in helping me choose the right bulb as I’m not a big fan of LED lights; I much prefer incandescent light for reading. Donna was a valuable consultant for preferred lamp shades for lamps that I already own. She provided excellent, friendly customer service.

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    Lamps Plus
    Response from Lamps Plus

    Wonderful to hear from you, and thank you for the positive feedback about our customer service team, we wiull be sure to let them know!

    Verified purchase

    Reviewed June 29, 2023

    I got my brushed nickel pharmacy floor lamp sooner than expected. It was of good quality.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the feedback, we hope that you will enjoy your new lamp.

    Verified purchase
    Price

    Reviewed June 29, 2023

    I purchased a couple of ceiling fans and bathroom wall lights from them. The ceiling fans have a motor in them. Those are fine. But the lamps, they're a piece of metal and a few pieces of glass and they're expensive. But I've been satisfied with my experience with them.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the comments, we appreciate hearing from you. Please let us know if you have any questions about your new designs.

    Verified purchase
    PriceStaffEase of UseRates

    Reviewed June 29, 2023

    The Lamps Plus website was wonderful. I was shopping for one specific item and it zeroed in on that. It was easy and so simple to use. I bought a floor lamp and it came put together. I just had to take two pieces, put them on top of one another, and screw them down. I used to work in retail and I'm familiar with products, especially the one I was purchasing, and the quality, the price and the shipping at Lamps Plus couldn't be beat. To purchase something in 15 minutes at an amazing price and an amazing quality, then have it arrive in days, makes it a fantastic purchase. So, if someone asked me, I would tell them to go online, go to Lamps Plus, and pick out a lamp. I've been in their stores as well and their stores are very well-organized.

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    Lamps Plus
    Response from Lamps Plus

    We appreciate the comments, thank you! Great to see that you found our site easy to use and shop at.

    Verified purchase
    Punctuality & Speed

    Reviewed June 28, 2023

    I got some lamps from them recently. The packaging was great and there wasn't any damage to the product. The assembly was super easy. The lamps are pretty and of really good quality. They have good weight to them too. They are even better than I thought they'd be. Lamps Plus has a ton of selections. Their product gets to you super quickly.

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    Lamps Plus
    Response from Lamps Plus

    Appreciate the comments and feedback, thank you. We hope that you will enjoy your new lamps, and we look forweard to seeing you visit with us again soon.

    Verified purchase
    Customer ServicePriceOnline & AppStaffRates

    Reviewed June 27, 2023

    I liked what I saw on the website of Lamps Plus and their customer service was excellent to work with. The price was competitive, too. I got a chandelier that's over my dining room table and two pendant lights. They match and the quality is very good. The light over the dining room table has been installed and it's been working for a couple of months now. I like it and it looks very nice. The pendant lights, I've looked them over but they haven't been installed yet. But they looked fine. Lamps Plus is a good company to use and I've recommended it to several relatives so far.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the recommendation, we appreciate it!

    Verified purchase

    Reviewed June 27, 2023

    I got the lamps through FedEx and they came within four days. My daughter is in the process of just starting to build another house, and I showed her one of the cutest lamps I've seen on Lamps Plus. It was an airplane one. She's a pilot and her boy loves airplanes. So, I said, "You need to get this for Cruz's room." I recruited a customer already.

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    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed June 27, 2023

    Lamps Plus has these new lamps in town. I wanted to try those. The website popped up with the discount and the shades whenever I needed them. It's personalized and user-friendly. The delivery time was very accurate. Lamps Plus told me two to five business days and they did it on time. The one lamp had some issues, but they did it after four days. One side, they did it on time, and one side, it was a huge side tables lamp, was delivered to me more than six business days. The price range was almost $120. It was okay. Because of the price, I get it. But I paid 250 for the single table lamp. I figured out it had some lines on it. I got a little confused and I didn't even email Lamps Plus. But my friend visited me and said, "Maybe this is the best look, but this is the way it should be." It's the design.

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    Response from Lamps Plus

    Thank you for your feedback, Sabaria. We're sorry to hear one of your beautiful table lamps arrived in less-than-optimal condition. We're happy to review this further and confirm if the lines are part of the design, please send a photo to Ratings@lampsplus.com and reference your order number in the subject line. We appreciate your time and look forward to assisting you.

    Verified purchase

    Reviewed June 27, 2023

    I bought sconce with the cord that just plugs in the wall. I got it on time and it's good quality. I'm happy with what I got.

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    Lamps Plus
    Response from Lamps Plus

    Great to hear that, thank you for the feedback.

    Verified purchase

    Reviewed June 27, 2023

    I purchased dining room chairs online and the experience purchasing to receiving the product was great. Also, the quality is good.

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    Lamps Plus
    Response from Lamps Plus

    Enjoy your new dining room seating, and thank you for the comments and feedback, we appreciate it.

    Verified purchase
    TechPunctuality & SpeedOnline & AppStaff

    Reviewed June 27, 2023

    I bought five different ceiling lights, fans and chandelier type of deals from Lamps Plus. We browsed both their online store and one of their brick-and-mortar stores and I may have used one of their see it in your home tools on their website for a couple of the lamps. But we just picked most of them. We had an electrician working with us and he installed the lamps. The quality is great. My experience working with Lamps Plus was very straightforward. I appreciated that the stuff got out to us quickly and there was a return option if it ended up being the wrong. That was really helpful, especially when you're having to buy a number of lamps for a number of rooms.

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    Lamps Plus
    Response from Lamps Plus

    Tahnk you for both the site and store visits, we appreciate it, and we look forward to seeing you again soon.

    Verified purchase

    Reviewed June 27, 2023

    I have bought lamps from Lamps Plus Lighting before and was always happy with my purchases. I looked at all of the lamps available and was able to find what I was looking for and the shipping is free! It is perfect for my little sunroom. I am looking forward to receiving it. I would recommend Lamps Plus Lighting to anyone who was looking for a quality lamp.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for being a returning customer of ours, we appreciate the comments and the visit.

    Verified purchase
    Staff

    Reviewed June 22, 2023

    I’ve been buying from Lamps Plus for years, but have never talked to a lighting expert before. So glad I did! Martha was able to answer every question, and had excellent suggestions. I never would have known the best light bulbs for the effect I wanted, for example, but she did. I’m sure I will be asking her advice again. A great experience!

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    Lamps Plus
    Response from Lamps Plus

    Glad to see that you spoke with one of our lighting experts, great to hear about your experience! Thank you for being a returning customer of ours, and we hope to see you again soon.

    Verified purchase
    Punctuality & SpeedStaffEase of Use

    Reviewed June 21, 2023

    I love this website because of the high/low options AND I love all of the filters. It is VERY easy to navigate and shipping is fast and returns are easy! I have ordered lighting of all kinds and fans from Lamps Plus many times and it does not disappoint! Thank you for helping me know what I am buying before it arrives.

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    Lamps Plus
    Response from Lamps Plus

    Great to see you are a returning customer, we appreciate the comments and the visit!

    Verified purchase
    StaffTransparency

    Reviewed June 21, 2023

    I have old lamps from the 40's which I would like to update. I chatted with Anita & she was wonderful. She was very helpful in making my decision. I am anxious to receive my shades & put them on my lamps. My only complaint is how long the order number is.

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    Lamps Plus
    Response from Lamps Plus

    Thanks for the feedback. Our order numbers can be long, but if you contact or call us a customer service team member can always look up your order based on your name or email address. We hope you enjoy your new lamps shades!

    Verified purchase

    Reviewed June 20, 2023

    75W Equivalent Clear 8W LED - these are special bulbs that will give the room a new look... Hopefully these will operate for the average 25,000 hours (the higher 100 wattage bulbs did not last over a year.) The reviews for this bulb are eleven. 5 Stars on this clear LED dimmable bulbs. This should be ideal for moderate daytime lighting.

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the comments, wonderful to see that you found an LED bulb that met your needs.

    Customer ServiceRefunds & PayoutsStaff

    Reviewed June 19, 2023

    I ordered a 55” credenza which arrived damaged. I immediately contacted Customer Service and after following requested guild lines I was told it would be picked up for return from shipper. I was instructed to repackage the credenza and prepare it for shipping. I explained I am a 66 year old single woman who is not a warehouse worker and cannot repackage this item. I also explained that this damage was not of my doing and I should not have to-be responsible for getting it repackaged and they would need to reimburse me for the help I would have to-pay to repackage a 55” credenza.

    I was again told again that-they would not provide me any assistance. In trying to slide it back into the box (no easy feat), it tipped over on my and I fell rather hard onto the hard tile floor, hurting myself. I informed them again of my angst and was told sorry, it needs to be repackaged for pick up and shippers will not help. They will get the credenza the best I can do and needless to say I will NEVER PURCHASE ANYTHING GAIN FROM LAMPS PLUS!!!! Need to change their Customer Service!!!!

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    Lamps Plus
    Response from Lamps Plus

    Hello and thank you for your review. We apologize for your experience and we're sorry to hear your beautiful cabinet arrived damaged. Our team was able to contact you over the phone and help resolve the matter quickly. If you have any questions or need further assistance, please don’t hesitate to contact Tiffani M.

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed June 19, 2023

    Miriam was of great help to me today when I used the chat feature on the website. Answered all my questions about things in my cart and I ended up purchasing them. Thank you for great follow up on the items in my cart and great customer service. It was a pleasure.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the feedback, we will be sure to let her know your comments. Thanks again and we hope to see you visit with us again.

    Verified purchase

    Reviewed June 18, 2023

    Very pleased with the selection of products offered by Lamps Plus to fit my decor and budget. Ordering online is a breeze and shipping is timely. This is my third item ordered and all have been exactly what I expected in terms of quality and appearance. Would highly recommend buying from.

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    Lamps Plus
    Response from Lamps Plus

    Hi - great to see that you found our site fast and easy to use. We appreciate the comments, and the recommendation, and hope to see you again soon.

    Verified purchase
    Ease of Use

    Reviewed June 17, 2023

    I found site easy to use with many options for the fan type and style I was looking for. Hoping that this fan on the ocean front will stand up the harsh environment and salt air! Will evaluate after installed and inspect in 6 months and will report back about the inspection!

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    Lamps Plus
    Response from Lamps Plus

    Thanks for the comment. Let us know how the design works out for you.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 17, 2023

    We are renovating our 1/2 bath downstairs and were happy to find a black matte rimmed mirror and light fixture. Always an excellent selection to peruse. Could not be happier with the choices you had. I am a repeat customer and have always been completely satisfied with my orders. Wonderful customer service. Their showrooms are wonderful also, fast service and quick deliveries.

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the comments, and thank you for being a returning customer!

    Verified purchase
    Punctuality & SpeedOnline & AppStaffEase of Use

    Reviewed June 16, 2023

    I have always had a great experience with this company. Friendly helpful people, good products and quick service whether in store or online - Great company and great products. The website is easy to use and is a great help when shopping. Lamps Plus is my go to when I need a light fixture, lamp or even a great place to shop for accessories. Highly recommend.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for being a returning customer of ours, we appreciate it, and love hearing that we are your go-to store for lighting!

    Verified purchase
    Customer ServicePriceRates

    Reviewed June 16, 2023

    Lamps Plus has a lot to look at, large inventory to see, I looked for many hours online. I finally purchased a fairly priced lamp that I am satisfied with. I am going to purchase the smaller size lamp to match and see if it looks like a great match. I recently purchased a lamp and the installation was not so easy for the electrician that was here to install. I was able to get the installation directions easily by live chat. My lamp was installed and I really like it. I am happy with Easy checkout experience. Comparable prices. I am now purchasing a fan and another lamp. Thanks.

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    Lamps Plus
    Response from Lamps Plus

    Great to see that you used our Live Chat feature. Thanks for the feedback and comments, great to hear from you.

    Verified purchase
    PriceRates

    Reviewed June 11, 2023

    This is only the second order I have placed with Lamps Plus. Selection and price range are vast! Shopping and ordering is easy, but my items have not yet been delivered. I'll review again when I receive them. I am hoping for great things!

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    Verified purchase

    Reviewed June 10, 2023

    Always a great experience. I built an apartment connecting my home. Wanted everything special. I purchased three lamps and a table from Lamps Plus. All have been just what I wanted. The room is a delight. One I will be proud to share with family and friends. Thank you for so many beautiful things.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the visit, and for the wonderful feedback, we appreciate it!

    Verified purchase
    Staff

    Reviewed June 9, 2023

    Nicole was helpful and very kind. She clarified all my questions about the shipment process. Without her help I probably would go to another place to buy as the page is not explicit on shipment timeframes. I am so grateful about his patience and kindness.

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    Lamps Plus
    Response from Lamps Plus

    Wonderful to have been able to help you out, thank you for the review and the kind words, we appreciate it.

    Verified purchase

    Reviewed June 9, 2023

    Online portal offered a great buying experience. In store experience allowed me to touch and feel the lamps before purchasing. There was a wide variety (traditional, contemporary, modern, etc.) of light fixtures to chose from. I will shop at Lamps Plus again.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the comments, we look forward to seeing you visit with us again soon!

    Verified purchase

    Reviewed June 8, 2023

    I love your website EXCEPT the sort is sooo frustrating. The ranges for size on mirrors or lamp height are far too broad. This leads to hours of digging for the correct size. Also... allow for a weight sort feature for mirrors. I don't like heavy mirrors.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for providing us with your feedback. We are very sorry to hear your experience wasn't as we hoped it would be searching our site. We would love to help you find the right product for your space. Please contact us through this link with your needs and one of our product specialists will be able to work with you. https://www.lampsplus.com/contact-us/

    Best,

    Lamps Plus Team

    Verified purchase
    Online & AppEase of Use

    Reviewed June 8, 2023

    Your company’s website is easy to use and there is always a large selection of really cool lights, lamps, mirrors, etc.; and all your stuff seems to be of good quality. It’s also nice to have free shipping. I would definitely recommend Lamps Plus to a friend.

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    Lamps Plus
    Response from Lamps Plus

    Great to see that you found our site easy to use, thanks for saying so, and thank you for the recommendation, we appreciate it!

    Verified purchase

    Reviewed June 6, 2023

    I have never ordered from you before and I had no problem placing order. Very good supply of items with adequate description. It is hard to describe the item that I ordered because I have not yet seen the site. Looks very good in picture.

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the comments. We hope that you will enjoy your new design, let us know how it works out for you once it arrives.

    Verified purchase
    Ease of Use

    Reviewed June 5, 2023

    Website easy to navigate and a very good number of choices for outdoor ceiling fans in style and color. The fan came with free shipping and handling. We always enjoy shopping at the store at Lowe's and online.

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    Lamps Plus
    Response from Lamps Plus

    Hi - thanks for the comments and feedback, great to hear from you. We hope you will enjoy your new fan design.

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedRates

    Reviewed June 2, 2023

    Item was priced same as Amazon, and there was a discount coupon for new customers, which made it 15.00, plus tax, less. Item was easy to find, and had full description, which made a confident selection easy. Easy. Quick check out also.

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    Lamps Plus
    Response from Lamps Plus

    Appreciate hearing from you, we hope that you will enjoy your new ceiling fan design.

    Verified purchase

    Reviewed May 29, 2023

    In my large great room I currently have a white fan with a white ceiling. I wanted something a little different and yet something that would blend in with my wood floors. This Koa fan fit all of my "wants"! A fan that will really move air, add an accent to the large room, and also provide a light source to add to the table lamps!

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    Lamps Plus
    Response from Lamps Plus

    We're happy to see that you found a ceiling fan design that you love, thanks for the feedback!

    Verified purchase
    Ericka increased rating by 2 stars.
    TechSales & MarketingPriceRates
    After a positive interaction with Lamps Plus, Ericka increased their star rating on June 26, 2024.

    Updated review: June 26, 2024

    Issue resolved.

    Original Review: May 27, 2023

    I purchased a light fixture from this vendor with the peace of mind that if I found the item advertised at a lower price within 60 days of purchase, Lamps Plus would be price match by 120% but I was proven wrong! Within a few days of purchasing, I found 2 vendors advertising a lower price so I submitted information requested in two different occasions and both were denied- first one claiming it wasn’t the same item when clearly it was the very same thing backed by color, dimensions, photos, etc. And the second time because the item was on sale not a normal price…puzzled here! The advertised price match policy makes impossible for someone to actually be given the price match. Conclusion: their price match policy is a deceptive practice and consumers should be made aware.

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    Lamps Plus
    Response from Lamps Plus

    We're very sorry for the confusion regarding our price match policy. There was confusion with the listing that has since been re-reviewed, and we have honored the price match at 100% with the competitor site. 120% Low Price Guarantee pricing may not be redeemed in conjunction with other coupons, discounts, or promotions. If you have any questions regarding the policy, more information can be found on our website: https://www.lampsplus.com/help-and-policies/our-120-price-protection-policy/

    Verified purchase
    Sales & Marketing

    Reviewed May 25, 2023

    I don't know if my coupon for 15 % off on purchase of 50 dollars or more was applied when I made this purchase. I thought it was automatic after clicking the link sent however I did not see where it was subtracted from the total.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for your review, Lonnie. We apologize for the confusion regarding the promo code. We checked on this and saw the discount was not applied to the order. Once the item is placed in your cart, the code can be applied by clicking the "Add Promo Code" button. Please contact us directly with the code and our associates are happy to manually apply it to the order.

    Verified purchase
    Sales & Marketing

    Reviewed May 25, 2023

    Great experience. Wish you had more styles in brushed nickel. It is a little limited. Have loved everything I have purchased from you! You have good sales and love when I can used the open box orders. I would highly recommend Lamps Plus.

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    Lamps Plus
    Response from Lamps Plus

    Hi - we do have a wide selection of brushed nickel finish designs. If you were looking for a certain style or category type, just contact us and one of our experts can assist you. Thank you for the comments, and we hope to hear from you soon.

    Verified purchase
    Sales & MarketingMaintenanceStaff

    Reviewed May 25, 2023

    First time I tried using the QR code and it gives me so many issues and will not work. I have ordered many items from your catalog in the past but may need to look elsewhere. As some kind of discount is always nice to receive ONCE IN A WHILE.

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    Lamps Plus
    Response from Lamps Plus

    We're sorry to hear you're having trouble with the QR postcard. We haven’t received any ongoing issues. We recommend updating your browser and clearing your cache to ensure your browser is up to date. We have exclusive promos; to receive those offers, you must subscribe to our site at www.lampsplus.com.

    Verified purchase
    Staff

    Reviewed May 25, 2023

    Lamps Plus is a great place to shop for high-quality lamps and other household items. The Torrance store is especially nice, clean and well organized with excellent personal service, we've shopped there many times. We just placed an on-line order for lamps, it was easy to find the right lamp, and the ordering process was as good as it gets.

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    Lamps Plus
    Response from Lamps Plus

    Wonderful to see that you visited our Torrance store location, and thank you being a returning customer of ours! We hope to see you again soon.

    Verified purchase

    Reviewed May 24, 2023

    Easy to find what I wanted. Wanted lamps for our bedroom end tables. These were perfect for the size of the room and needing 21 inch lamps. Actually had these floating shades once before. That was 5 years ago. Finally found them again.

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    Lamps Plus
    Response from Lamps Plus

    Hi - we appreciate hearing from you, thank you for the comments and the rating.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 24, 2023

    EXCELLENT customer service, very helpful in finding products and making recommendations. Quick service, received items ordered in less than a week intact and as ordered. Would recommend to others. My CS representative was awesome. Items are not in place yet as these are for our house under construction but the items are beautiful. Thank you.

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    Lamps Plus
    Response from Lamps Plus

    Great to hear all that, thank you for the feedback. Let us know how your new designs look once you get them installed!

    Verified purchase
    PriceMaintenanceRates

    Reviewed May 20, 2023

    I purchased and Installed 10 of these outdoor lamps in November 2020. They have rarely been used, one stopped working shortly after I received it about 6 months, and another one this past week. I expected them to last many years given the rarity of use. They look really nice. Unfortunately, I have had to purchase 2 new ones to match the existing group. The original cost was $70 now they are $110. Seems a high a price increase.

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    Lamps Plus
    Response from Lamps Plus

    We're sorry to hear you're experiencing issues with your beautiful LED lights. We contacted the vendor, who confirmed they offer an extended 5-year warranty on all LEDs. We're happy to offer a discount on the new order, we see it has shipped and is scheduled to arrive shortly. Please contact us directly so we may assist you further.

    Verified purchase

    Reviewed May 20, 2023

    Nice merchandise and easy website to navigate. Would recommend you to a friend and barring any problem with the packaging and shipping I would give you high marks for your store. Thank you for working to make it easy for us to view and order your lamps.

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the recommendation! We appreciate the visit and hope to see you again soon.

    Verified purchase
    Staff

    Reviewed May 19, 2023

    This is the second time I have ordered from Lamps Plus and the quality of the product from my first order was excellent. We love our bathroom vanity lights. I needed a new floor lamp and decided to order again. From the reviews I am sure I will be pleased with this new order.

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    Lamps Plus
    Response from Lamps Plus

    Wonderful to hear from you, thank you for being a repeat customer of ours, we appreciate it!

    Verified purchase
    PriceRates

    Reviewed May 15, 2023

    I do not have an order number yet, just placed the order. I did a chat to ask what types of bulbs this fixture would accept & the fellow looked it right up for me. I expect to use incandescent bulbs because I have something like an allergic reaction to fluorescents, and am not certain about halogens yet for myself. We bought a lifetime supply of incandescents while they were still available. I was explaining to the fellow on chat how I could 'feel' a flourescent light a story below my feet without any visible way to know if it were turned on or not. I always knew because of how it made me feel. They haven't invented this condition yet but I guarantee I do not see through floors. The fixtures look nice and are a super price on clearance! We have iron scrollwork nearby, so they fit!

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the comments and feedback. We hope that you will enjoy your new design, and please let us know if you have any questions about it.

    Verified purchase

    Reviewed May 13, 2023

    Rocco Lamp was just what we needed for our mid Century Modern style. We thoroughly enjoyed shopping for the lamps that we needed. I believe we found everything we needed on this fine website. So excited to be receiving the floor lamp and the table lamps to illuminate our apts and home. It makes a big difference.

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    Lamps Plus
    Response from Lamps Plus

    We hope that you will enjoy you new lamp for many years to come. Thank you for the feedback and the comments!

    Verified purchase
    PriceRates

    Reviewed May 7, 2023

    I've always had a great experience buying well packaged lamps from this company, so I am trying this 4 1/2 star reviewed water fountain for my deck. Great price and size for the money. We'll see how easy it is to set up and run, but I am expecting it to be nothing less than what they always deliver.

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    Lamps Plus
    Response from Lamps Plus

    Great to see that you are a returning customer of ours, thank you!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed May 7, 2023

    I enjoyed shopping at Lamps Plus because the variety is endless and the pictures of the items are excellent. The cost of this item is higher than other like items at Home Depot. If the quality is there, I am totally happy to spend more for a quality item. After all this is only a one-time purchase for my wife and I. We want a light fixture that looks fantastic and will last. Ording was easy. We can't wait for our order to arrive.

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    Lamps Plus
    Response from Lamps Plus

    Hi - let us know what you think of the design after it arrives, and please let us know if you have any questions or feedback about it. Thank you.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 3, 2023

    I was able to use the chat function to help when I ordered the wrong color fan. It was very simple and helpful. I don't do a lot of reviews but really felt the need to let this company know how great their service was. It is hard to find companies who make customer service a priority.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the feedback, we appreciate hearing from you! Hope to see you again soon.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 29, 2023

    I was having a hard time navigating your website so did an online chat with Andrea. She was super helpful and guided me to several options that most nearly met the specifications of our existing lampshades. Eventually I settled on the right shade to fit our lamps.

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    Lamps Plus
    Response from Lamps Plus

    We were happy to help you out, thank you for the visit and the kind words.

    Verified purchase
    Staff

    Reviewed April 25, 2023

    Have ordered a number of outdoor lights from Lamps Plus. Trying to get the right size for different spaces around the outside of our home, have sometimes had to order multiple lights in different sizes. Lamps Plus has always been great about returning the lights we decided not to keep. Selection and quality are fantastic.

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    Lamps Plus
    Response from Lamps Plus

    We appreciate all the kind words, thank you for the visit and the feedback.

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed April 25, 2023

    I have been shopping for a water fountain for an atrium under my stairs. It's an area you can see from several places in my house so I've been kinda picky. I finally found the one I wanted, then shopped around for the best price. Turns out that Lamps Plus had the exact fountain for $100 less. It's contemporary and tasteful and I can't wait. The cherry on top was that it shipped free! Whoohoo!

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    Lamps Plus
    Response from Lamps Plus

    Great to hear all that! Enjoy your new fountain and we hope to see you again soon.

    Verified purchase
    Staff

    Reviewed April 24, 2023

    Very easy to order and use website. Wide selection of choices. I had placed earlier order with live representative who was extremely helpful. I decided to increase the number of items bought and use the website.. Not as nice as a live person, but very easy after prior learning.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the comments and the feedback, we hope that you will enjoy your new designs.

    Verified purchase
    Customer ServiceSales & MarketingPrice

    Reviewed April 23, 2023

    This was my first time ordering online with Lamps Plus after a earlier positive experience purchasing several items in-store. I am disappointed that I was unable to use a 10% off coupon on the order (although the company advertises its availability online) as well as being charged $10.00 processing fee. I went ahead with my order but this experience will definitely impact any future purchases. Also I plan to unsubscribe to your emails of which I receive several daily. Why bother?
    Respectfully,

    Pattie **

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    Lamps Plus
    Response from Lamps Plus

    We apologize for the confusion regarding the coupon offer. We reviewed your order and saw that you purchased through our Open Box inventory. We do not charge a processing fee; the $10.00 charge is shipping as our Open Box inventory does not include free shipping. Additionally, the promo code offer cannot be combined with already discounted merchandise. Please hang onto the code for a future order.

    Verified purchase
    PriceStaffRates

    Reviewed April 23, 2023

    Several weeks ago, ordered 5 lampshades. Thankfully almost all worked. Will be returning 2 but have already ordered another. Ordering is simple, tracking easy, and items arrived on time. Excellent quality for the price. Will recommend to friends and family!

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the comments. Let us know if you need any help in selecting a lamp shade that's right for your decor, our experts would be happy to assist you.

    Verified purchase
    Online & AppStaff

    Reviewed April 20, 2023

    Lamps Plus has an excellent selection of lamps. Their website is easy to maneuver through and ordering is very easy. Would highly recommend them to anyone. It only took me a very short time to find the lamp that would match my decor.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the recommendation, we hope that you enjoy your new lamps, and that you will visit us again soon!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 17, 2023

    Donna H provided outstanding and knowledgeable customer service. I didn't know much about track lighting but I gave her preliminary information provided by my electrician and she found the right products to suit my needs. I couldn't have done this without her. Thank you, Donna!

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    Lamps Plus
    Response from Lamps Plus

    Glad to have been able to help you out! Thank you for the visit and for taking the time to leave your feedback, we appreciate it.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 16, 2023

    I came to this site through an Edge search. After looking at other sites, I had about given up, all standard stuff. It pays to go to the next opportunity. At Lamps Plus, I found just what I was looking for, excellent choices with good displays. Checkout was fast and easy with PayPal. Nice site.

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    Lamps Plus
    Response from Lamps Plus

    Hi - great to hear from you, glad you visited, and thank you for the order! We look forward to seeing you again soon.

    Verified purchase

    Reviewed April 13, 2023

    We just love the quality that Lamps Plus offers. I ordered Franklin Iron Works' Tristan Modern Bronze Floor Lamp. We were so impressed with the first one we bought. Had to get a pair. Love the unique mid-century styling, the quality and value.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the comments, wonderful to hear from you and get your feedback.

    Verified purchase
    Sarah increased rating by 4 stars.
    Customer ServiceSales & Marketing
    After a positive interaction with Lamps Plus, Sarah increased their star rating on April 13, 2023.

    Updated review: April 13, 2023

    David at Lamps Plus reached out to help me resolve my problem. Thanks!! He was so quick to help me and my faith in Lamps Plus is restored! Thanks Lamps Plus.

    Original Review: April 11, 2023

    I never get my industry discount because the website says it doesn't recognize my e-mail address. So ridiculous. Have spent tens of thousands of dollars with Lamps Plus as a busy house flipper. They seem to know my email when it comes bombarding me daily with advertisements. Get it together people!

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    Lamps Plus
    Response from Lamps Plus

    Thank you for your review, Sarah. I'm very sorry you experienced issues applying a discount code. If you are part of our PROs program, we would recommend contacting your PROs agent directly to make sure your discount is applied. Shortly one of our PROs team members will contact you to further discuss.

    Verified purchase

    Reviewed April 10, 2023

    I have bought from you so many times. Found you several years ago and have bought all my lighting since then. I have flipped three houses and bought custom design. Just bought this house and will flip. Will buy many fixtures this year.

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    Lamps Plus
    Response from Lamps Plus

    Hi - wonderful to hear all that, and thank you for being a returning customer of ours! We look forward to seeing you again soon.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2023

    The second live chat was perfect. The first live chat was firstly a bot.- Why would you think anybody would like to talk to a bot? They don't. I do not suppose if you wanted to talk to a nurse about something technical - you would like to talk to a bot about it. But I will try that with my patients and see what their reaction will be. Anyway.... I digress. When I finally got to a live person who wanted the item number. That info is not shown unless you have it in your cart. So, I had to put it in a cart before I could give her the item number even though I gave a total description. She then hung up on me while I was retrieving the information. (15 seconds) Really, then I got sent back to the bot. WOW. NOT SURE WHY I TRIED AGAIN, BUT I DID. Thankfully I got a real person who helped me in a matter of 15 seconds with perfect information. THE SECOND PERSON WAS PERFECT.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for your feedback, Lisa; the bot feature provides quick access to answers regarding some of our items. It can always be bypassed by clicking on "live agent." We do appreciate your feedback as we are experimenting issues with this feature and always working to improve it. Please do not hesitate to contact us with any questions or need anything else. We apologize again for any inconvenience and hope to see you visit with us again soon.

    Verified purchase

    Reviewed April 7, 2023

    I am always pleased with Lamps Plus, I have made several purchases from them and been satisfied with the quality of the lamps purchased. In addition, the deliveries have been in short time and merchandise has always been well packaged.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the feedback and comments, Arlene. We appreciate hearing from you, and we hope to see you visit with us again soon!

    Verified purchase
    PriceRates

    Reviewed April 7, 2023

    I have been searching all of for a lamp shade. I found just the right one at a great price. Just what I have been searching for at every store near me that sells lamps. I am hopeful that is the perfect fit for my lamp.

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    Lamps Plus
    Response from Lamps Plus

    Hi Eileen - let us know how your shade works out for you! And thank you for the comments and rating, we appreciate hearing from you.

    Verified purchase
    Sales & MarketingStaff

    Reviewed April 6, 2023

    Hope they are as beautiful in person. Avery was a great help and even helped find me a discount. Thank you for all of your help. Will be back in the future. I will also refer friends and family as well.

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    Lamps Plus
    Response from Lamps Plus

    Hi Jasper - thank you for the feedback and for referring us to friends and family, that's wonderful to hear!

    Verified purchase

    Reviewed April 4, 2023

    Lamps Plus has carry some other brands that other lighting stores do not. It gives me more of a selection to choose from which is great. I don't like that they don't offer free shipping with a large purchase. :(

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    Lamps Plus
    Response from Lamps Plus

    Thank you for your feedback; we apologize for the confusion regarding the shipping cost. We offer "free shipping" or "free shipping and free returns" on many of our products. Lamps Plus Open Box orders do not qualify for Free Shipping. As items available on Lamps Plus Open Box are sold at a discounted rate and must undergo an extra inspection, they do not qualify for Free Shipping. Should you have any questions or need anything else, please do not hesitate to call us at 1-877-704-2425.

    Verified purchase
    StaffEase of Use

    Reviewed April 4, 2023

    Your site is very user friendly and I have always been pleased with items that I have purchased from you. I would not hesitate to purchase items from your site and I have referred you to my friends and family.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the referral and the feedback, Joann, we hope to see you visit with us again soon!

    Verified purchase
    CoveragePriceMaintenanceRates

    Reviewed April 2, 2023

    I have a set of Waterford Chrystal Lamps that I have had for a long time. The shades were looking worn. After reviewing the lampshades at Lamps Plus, I found just what I was looking for. Since the selection was exceptional, and the prices were reasonable, I decided to replace the lampshades in my bedroom. It is so good to find these products on line and delivered free.to my house.

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    Lamps Plus
    Response from Lamps Plus

    We do have a large assortment of replacement lamp shades, glad to see that you found a design that worked for you. Thank you for the feedback and we look forward to seeing you again soon!

    Verified purchase
    Customer Service

    Reviewed March 27, 2023

    I submitted a check availability online and within seconds got a response from Sara. She let me know the item was not in stock but would be happy to order it for me. The light has been ordered and it's on it's way.

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    Lamps Plus
    Response from Lamps Plus

    Sounds like you used our Live Chat feature, thank you for providing your feedback. Please let us know if you have any additional questions about your order.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 24, 2023

    I had a Chat with Jenn to discuss possible lighting with my order. She provided suggestions and WEBSites. At the end of the conversation, she immediately sent me the full transcript...WITHOUT HAVING TO ASK. That has NEVER happened to me before. I've had companies simply end conversation before I could even get the transcript. Thank You Jenn for your help... Can't wait for the product to arrive, Larry B.

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    Lamps Plus
    Response from Lamps Plus

    Hi Larry - thank you for the feedback about our customer service team, we were happy to assist you!

    Verified purchase
    PriceStaffRates

    Reviewed March 22, 2023

    Whenever I am looking for lighting that is extraordinary, I go to Lampsplus.com. The selection of styles and colors are amazing, the prices are great and even more savings are offered with their open box products. When you want more than the standard selection of lighting options offered at the DIY home stores, check out Lamps Plus.

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    Lamps Plus
    Response from Lamps Plus

    Hi there, thank you for that feedback, Arlene, great to hear from you!

    Verified purchase

    Reviewed March 20, 2023

    I ordered a mirror I loved. Unfortunately, it was damaged in shipment. Lamps Plus was so accommodating with the replacement and the return. Have used them before and was pleased, but now I think I will always look through Lamps Plus before any other website.

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    Lamps Plus
    Response from Lamps Plus

    Hi - we apologize for the mirror not arriving safely to you, but glad to see the replacement arrived in good shape. Thank you for the comments and we look forward to seeing you again soon.

    Verified purchase
    Punctuality & Speed

    Reviewed March 17, 2023

    Great selection to choose a lamp; made a decision quickly! Do not like having to search thru a large number of articles. Your lamps were impressive! Will be a return customer; so excited to get lamp in my home.

    BB

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the visit and the feedback, we hope that you will enjoy your new lamp design.

    Verified purchase

    Reviewed March 16, 2023

    I would have offered to pick it up (instead of shipped, I live in Boulder) but that wasn't an option. (Just ordered - haven't received them yet to further comment.) My hope is these 3 can be lined up together, centered over a 94" double sink counter and not look odd! It was easy to peruse the website looking for what I needed, keeping them in the cart (or 'loved') until I made a decision. I like the looks of this light fixture, matching the brushed brass bathroom fixtures and cabinet handles.

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    Lamps Plus
    Response from Lamps Plus

    Hi - let us know how your fixtures work out for you. If you need something different just let us know and we can help you out with some suggestions.

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed March 16, 2023

    We have placed multiple orders and never had a problem during a large remodel job on our house. The fair prices and fast and free shipping have made the job much easier and enjoyable. That's why we keep coming back!!!

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    Lamps Plus
    Response from Lamps Plus

    Hi Greg - thank you for being a returning customer, we appreciate getting your feedback, and we look forward to seeing you visit with us again soon! Thanks again.

    Verified purchase
    Punctuality & SpeedStaffTransparency

    Reviewed March 15, 2023

    Excellent products and service. Delivery was fast. Online shopping is easy and products well shown in pictures. Have purchased several ceiling lights when remodeling my bath, kitchen and dining room. Have several more rooms to update with ceiling lights and fans.

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the visit and the feedback, we look forward to seeing you again soon!

    Verified purchase
    Online & AppEase of Use

    Reviewed March 14, 2023

    Your website is easy to navigate and make purchases. I find the process delightful. I have made several purchases including ceiling light, bar stools and ceiling fans. The Art Shade section could use images of the illuminated fixture.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the rating and the comments, we appreciate the feedback about our art shade photos.

    Verified purchase
    Online & AppEase of Use

    Reviewed March 10, 2023

    The only issue was trying to create an account.. The products are beautiful… The site is easy to navigate…Lots of diversity among the fixtures…Love the image where you can place the fixtures in a room to visualize what it will look like..Great feature..

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    Lamps Plus
    Response from Lamps Plus

    Hi - if you need any help in editing or creating your account just reach out to our customer service team and they can help you out. Thank you for the comments about using our View In Your Room site tool, glad to see you found that useful!

    Verified purchase
    Customer ServiceEase of Use

    Reviewed March 10, 2023

    Easy to use website, especially like the feature that lets you save ones you think you like. Then go to saved items and start to work your way down to the one you like the best. Good return policy if we don't like lamp. When this fixture arrives, we will return the first one as wife doesn't like the look. Good customer service.

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    Lamps Plus
    Response from Lamps Plus

    Great to hear from you and get your comments, we appreciate it!

    Verified purchase
    PriceStaffEase of UseRates

    Reviewed March 10, 2023

    Website very user-friendly and intuitive. When comparing same product across other sellers' website, found Lamps Plus to be more complete and presented needed accessories in a systematic fashion leading to user confidence in ordering product (even when other sellers offered cheaper pricing).

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the feedback, glad you found all the information you needed to order from us with confidence! Enjoy your new fan design, and please let us know if you have any follow-up questions.

    Verified purchase
    Sales & MarketingPriceRates

    Reviewed March 8, 2023

    Shopping on Lamps Plus is always easy. Easy to browse the selections and find what I am looking for. This is my third purchase of various lights over the last 3 months and I have been pleased with the selections and prices each time. I also greatly appreciate that I was notified that something in my cart was now on sale so I could purchase it cheaper.

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    Lamps Plus
    Response from Lamps Plus

    Hi Debbie - thank you for being a returning customer of ours, that's great to see! Enjoy your new designs, and we look forward to your next visit with us.

    Verified purchase
    Online & AppStaff

    Reviewed March 8, 2023

    Lamps plus has a great selection of lamps. We recently redecorated our home and wanted new lamps. I found Lamps Plus online and ordered new lamps for our house. I was amazed at their selection. Their website was very easy for me to check out all their lamps.

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    Lamps Plus
    Response from Lamps Plus

    Hi Karen - thank you for the comments, great to hear from you!

    Verified purchase
    Price

    Reviewed March 8, 2023

    I purchased this set of two desk lamps because of the affordability and design of lamps. I was pleasantly surprised at the affordability of the two lamps. I was not expecting that they would be so affordable. I am very happy with my purchase plus that I am able to have them shipped to my home at no cost!

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    Lamps Plus
    Response from Lamps Plus

    Hi Anne - great to hear that, thank you for the feedback about our desk lamp selection and for your visit. Hope to see you again soon!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed March 8, 2023

    I've ordered six lamp shades to use in house as I remodeled. Two of them were exchanged with the help of your system. All has worked well from the website to customer service. I am especially happy with the quality and price of shades.

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    Lamps Plus
    Response from Lamps Plus

    Wonderful to hear that, thank you for the response and the feedback. We hope to see you visit with us again soon.

    Verified purchase
    Maintenance

    Reviewed March 3, 2023

    Looking for indestructible (steel) lamps! Found 'em! I needed two that matched in fun colors that would look cute in my Airbnb that I didn't have to worry about breaking. These are great! I got the blue ones and that will really go with the bedspread in our unit. Thanks for carrying these lamps.

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    Lamps Plus
    Response from Lamps Plus

    We appreciate the comment, thank you! Good luck with your Airbnb, and we hope that you and your guests will enjoy your new lamps.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 28, 2023

    The customer service agent helped me get contact the manufacturer so I could have questions answered about a product I was looking at. This helped me make a decision about which product to order. The assistance was helpful and professional.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for reaching out to us, Renee, we hope that you will enjoy your new design!

    Verified purchase

    Reviewed Feb. 26, 2023

    Lamps Plus had ALL the information available for me to make the correct decision for purchase. Sloped ceiling that required an extension and a ceiling mount... Thanks for having a fully usable site for this purchase...

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    Lamps Plus
    Response from Lamps Plus

    Hi Scott - thank you for the feedback, we hope that you will get lots of uses out of your new fan.

    Verified purchase
    StaffTransparency

    Reviewed Feb. 25, 2023

    Lots of wonderful choices to help find the perfect shade for my lamp. Found the right size and shape of lamp shade to fit an older lamp that needed updating. Always find the perfect outdoor lighting, lamps or shades to update my home.

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the comments and feedback about our lamp shade collection. Great to see that you found a design that's a good fit for you!

    Verified purchase

    Reviewed Feb. 25, 2023

    My home was damaged from Hurricane Ian. I have had to replace many light fixtures. The choices at the big box stores at best were disappointing and common. I have now ordered 3 lighting fixtures from Lamps Plus. I decided to order my third fixture because of the quality and selection offered. I am very pleased with the company and product. The ease of having a large item delivered directly to your front door is a big plus.

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    Verified purchase
    Billing

    Reviewed Feb. 21, 2023

    Glad you offer the Sezzle option as installment payments. You have great variety of design lamps. Selected what I was looking for, desk lamps. Conveniently one of the lamp has USB and outlet, which is wonderful. The lamps have such great features. The sizes of the lamps are perfect as well. Thank you.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for your feedback! We're glad to hear you're enjoying our products and found something that works for your needs. If you have any questions or would like assistance placing an order in the future, please do not hesitate to call us.

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Feb. 20, 2023

    When I called I ended up getting Bryce on the phone, he was very knowledgeable and helpful. Really appreciate the customer service. I was replacing a light we had purchased several years ago when we had remodeled our kitchen. I had purchased them elsewhere so I called that company first. I was on hold for over 10 minutes and finally hung up and called Lamps Plus. Glad I did.

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    Lamps Plus
    Response from Lamps Plus

    We are glad you called us as well, happy to have been able to help you out! Thanks so much for the feedback and relating your story, we appreciate hearing it. Enjoy your new under cabinet lighting, and we look forward to helping you on your next project.

    Verified purchase
    Customer ServiceMaintenanceStaff

    Reviewed Feb. 19, 2023

    Customer service has been great - I have had an issue with product operation but believe we will get this resolved once replacement fan has arrived and the old one returned. Will give this one more try to fix. Thanks for all of the help.

    Guy

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    Lamps Plus
    Response from Lamps Plus

    We apologize for the issue you had with the fan. Please let us know how they new one performs for you, and should you have any additional issues our fan tech team can help you out again. Thank you.

    Verified purchase
    Online & App

    Reviewed Feb. 19, 2023

    I can only comment on the web site and ease of finding and ordering the lamp shade. It was so very easy! I could not find a shade large enough anywhere!! I've looked in stores small to big box for over a year. You can only live with a lamp shade for so long, and I reached my limit. Went online and found Lamps Plus, I'll be back too for sure!!

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    Lamps Plus
    Response from Lamps Plus

    Great to hear it, glad to see you were able to find the lamp shade you needed. Thank you for the visit, and we look forward to seeing you again soon!

    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Feb. 18, 2023

    I had registered yesterday and got a $15 off with purchase of $50.00 or more in my email.. ** is the code. Tonight my email wasn't recognized. I had to register over again. At check out there was not a place to enter the discount number I have.

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    Lamps Plus
    Response from Lamps Plus

    Hello Karlene; thank you for reaching out and providing your review. We're sorry to hear your code wasn’t applied to your order. Great news! We manually applied the $15.00 off your flushmount ceiling light. Please hang onto your code for your next qualifying purchase. Please do not hesitate to contact us if you have any questions or need anything else.

    Verified purchase

    Reviewed Feb. 7, 2023

    I prefer to buy in person, but couldn't locate this type of lamp, so Lamps Plus was a good option. It arrived in beautiful condition. Easy to put together. Hope my new purchase is also as satisfying. Attached is a photo of the lamp in my home.

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the feedback and rating, we appreciate hearing from you, and we hope that you will enjoy your new Tiffany style lamp.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 7, 2023

    Able to see what I needed quickly and Justin at the Lynwood Washington store was quick to respond to my questions about the lamp I ordered. I hope it arrives undamaged and is in perfect condition. A good shopping experience.

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the outreach to our Lynwood store. We hope that you weill enjoy your new design, let us know what you think of it once it arrives.

    Verified purchase
    PriceRates

    Reviewed Feb. 6, 2023

    My "go to place" for lighting!!! The quality, design, and prices are superb, as are the vast number of choices. Service is always wonderful. Last year we replaced 13 outdoor lights. The new lighting makes our home look wonderful. I also purchased new lighting for my island after a kitchen renovation project...delighted with results. I am now ordering lighting for our breakfast nook. Highly recommend Lamps Plus.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for making us your go-to lighting store, that's great to hear!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Feb. 5, 2023

    I've ordered a few things over the years from LampsPlus and I've never been disappointed. This metal artwork is going to look great on the wall at the entrance to my home. The daily sale of $200 off was beyond amazing. Thank you LampsPlus.

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    Lamps Plus
    Response from Lamps Plus

    Wonderful to hear all that, thank you so much for the feedback and comments. Great to see that you are a returning customer of ours, we look forward to your next visit!

    Verified purchase
    PriceRates

    Reviewed Feb. 3, 2023

    This review relates primarily to the online shopping experience and to product. Lamps Plus has a nice selection, many styles and especially of mid century modern lamps. Prices are reasonable and competitive with the added bonus of offering open box opportunities on certain selections. Easy checkout process.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the reply and rating. Enjoy your new Mid-Century lamp design!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 1, 2023

    I just wanted to let you know what a great job Bryce did helping me today with my order. I needed assistance with a version of a product that I was unable to find online, and he found what I needed and I had it ordered promptly and as needed. Great customer service!

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    Lamps Plus
    Response from Lamps Plus

    Thank you for that, we will be sure to share your comments with our customer service team! Enjoy your new design, and we hope to have you visit with us again soon.

    Verified purchase

    Reviewed Feb. 1, 2023

    FINALLY found the correct lamp shade I need to coordinate in my parlor. And lo and behold, Lamps Plus was running a weekly special on it so it was 50% off! In stock and free shipping. Thank you Lamps Plus for the Beige Marbled Drum Shade!

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    Lamps Plus
    Response from Lamps Plus

    Appreciate the feedback and hearing about your visit. We hope that you enjoy your new lamp, and we look forward to seeing you again soon!

    Verified purchase
    PriceRates

    Reviewed Jan. 29, 2023

    I have not been here in a while but on searching for a great priced item that I believe will be great, I am once again brought to Lamps Plus. Easy navigation and great prices for the products. So once again I am back.

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    Lamps Plus
    Response from Lamps Plus

    Wonderful to see that you are a returning customer of ours, thanks so much for the visit and for the review.

    Verified purchase

    Reviewed Jan. 26, 2023

    We have a home on Ohio and another in AZ. Two different decorating schemes. Ohio is mid century modern, easy for me. AZ is southwest requiring a little more thought and planning. Lamps Plus is my first stop for lighting, clocks and decorating ideas. I am pleased with product selection, quality and shipping. Highly recommend to my friends.

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    Lamps Plus
    Response from Lamps Plus

    Great to hear from you, and wonderful to get your recommendation, we appreciate it. Thank you for the comments and we look forward to seeing you visit one of our Arizona store locations!

    Verified purchase
    PriceRates

    Reviewed Jan. 24, 2023

    When I found this lamp on your site 10 hours ago, it was listed at $299.99. This morning when I placed the order it had jumped to $319.99. I could have placed the order through Walmart (who orders from you) at the lesser price but didn't want to do business with them. I won't recommend your store to others.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for your review Glenn; we apologize for the confusion regarding the price. Sale pricing is listed online and is valid only through the dates displayed on individual product pages. Please note that quantities may be limited and that offers are good only on in-stock merchandise. We show your table lamp was on sale for $299.95 and the sale event ended on 01/23/23. We went ahead and adjusted the price to reflect the sale price. Please let us know if you have additional questions!

    Verified purchase
    Customer ServiceOnline & AppStaffEase of Use

    Reviewed Jan. 23, 2023

    I love Lamps Plus. They always have what I'm looking for, and their Customer Service is excellent, when needed. I find the customer reviews helpful and the full descriptions of products is super informative. And finally, the website is easy to use.

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    Lamps Plus
    Response from Lamps Plus

    Great to see that you are a returning customer of ours, thanks so much! Enjoy your new design and we hope to see you again soon.

    Verified purchase
    Sales & MarketingOnline & App

    Reviewed Jan. 20, 2023

    Easily found the style table lamp we were looking for on the website. Plus, it was on sale. Lamps Plus is a quality store and out go to store for lighting needs. Lamps Plus is a good source if you are seeking contemporary lighting. For us it is also conveniently located.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the store visit, we appreciate you stopping in, and we look forward to the chance to serve you again soon.

    Verified purchase
    Contract & TermsPricePunctuality & SpeedStaff

    Reviewed Jan. 19, 2023

    I contacted Lamps Plus about a replacement bulb. They promptly directed me to the correct bulb and didn't charge me for my mistake. I also purchased a gorgeous ceiling fan from them five years ago. Great service, great staff and great products.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for that response, great to get your feedback and comments.

    Verified purchase
    StaffRates

    Reviewed Jan. 18, 2023

    You guys always have EXCELLENT SELECTIONS and Sezzle allows me the convenience to get it NOW...no interest. I have been fortunate to have found you years back as I moved into my dream home and needed to fine tune basement and detail my flavor throughout. YOU MAKE ME LOOK RICH and ON POINT!

    BEAUTIFUL! THANKS.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for saying so, we appreciate the rating and your positive comments!

    Verified purchase

    Reviewed Jan. 15, 2023

    This is my 2nd order with Lamps Plus and both were flawlessly execute and the product I previously purchased - Baluster Coastal Modern Wood Floor Lamp with Tray Table - was received in good condition, a little difficult to assemble but I'm old!, and I love it. I hope this order turns out to be the same.

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    Lamps Plus
    Response from Lamps Plus

    Great to hear from you, thank you for being a returning customer of ours. Let us know what you think of your new design when it arrives!

    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffRatesTransparency

    Reviewed Jan. 14, 2023

    On February 11, 2022, I ordered two 36x36 frameless bathroom mirrors from LampsPlus.com. The mirrors were delivered on February 17th. The mirrors were shipped encased in form-fitting Styrofoam in separate boxes. Opening the first box revealed a shattered mirror. The second one held an intact mirror that had several deep scratches that went unnoticed at that time. I contacted Lamps Plus immediately about the shattered mirror. I was told I would receive a replacement, that I did not need to return the mirror, and that I would receive an email from them with an address to send an image of the shattered mirror. I received that email and replied with all the information they requested.

    By March 14th I had not received the replacement mirror and had heard no more from Lamps Plus. I sent them a third inquiry that day. Again, no reply. I had purchased the mirrors through Synchrony Bank with my Sam’s Club Mastercard. So, because I was being ignored by Lamps Plus I contacted them to dispute the transaction.

    Synchrony Bank agreed with my position, initially, and credited my account with the $421.82 purchase price of the mirrors. Now it gets weird. On June 24th I received a message from Synchrony Bank stating that, based upon “new information”, they were reversing the previously issued credit. The “new information” supplied was a proof of delivery statement showing that FedEx had delivered the mirrors on February 17th. That’s not new information, that’s the date I phoned Lamps Plus to report the mirrors had been delivered in damaged condition. Non-delivery was never the issue.

    On June 29th I sent a letter to Synchrony Bank. I told them; “before I take further action on this matter, please verify, in writing, with a signature of an actual human with some authority at Synchrony Bank, that you agree with Lamps Plus that delivery is all that matters, that the condition upon delivery is irrelevant.” The letter was sent Certified Mail with a Return Receipt, it was signed for by Rolando **.

    On July 13th I received a Voicemail to Text message from Synchrony Bank stating; “Hello this is a message from Synchrony Bank for Steven ** [sic] regarding your Sam’s Club Master Card account. We are calling to inform you that we received your correspondence. We appreciate your patience while we review your request and we’ll update you as soon as possible. We can be reached at 866-220-0254. If you have any questions. Thank you. Goodbye.”

    I responded with another letter to Synchrony Bank stating: “It is important to understand that I did not make a request, I stated a requirement. Nothing short of the letter described, clearly stating your policy that receipt of damaged goods is not grounds for a refund, will suffice. Upon receipt of that letter I will pay the full amount of the purchase, $421.82. I will not pay any late fees or interest as the delay is solely your fault. Further communications on this matter other than that letter must be via an email that is monitored.” That is where we stand. My account balance is the sum of the $421.82 plus about six months of late fees and interest. Clearly, Synchrony Bank wants to be paid, but nobody there is willing to put their name on the letter required to obtain it.

    A few days after posting the above message on another consumer complaint site and on social media, I received the following Voicemail message: "Hi, this message is for Steven. This is Tiffany calling from Lamps Plus. I wanted to call you and apologize for the condition that your mirror arrived in, and I wanted to let you know that I was going to send you a replacement. I just wanted to confirm the address on file is still correct. I'll go ahead and do an email and you can just reply back and let me know if the address is correct or you can contact us back at our 800 number that’s 800-782-1967.

    Again, my name is Tiffany. You can dial my extension which is **. Again, you can contact our 800 number and my extension is ** or you can give us a call and ask for Tiffany and I'm one of the supervisors here at Lamps Plus. I do apologize for the delay, and I understand that you want your replacement mirror so I want to get that out as quickly as possible. I look forward to hearing from you Steven and again, I apologize for this delay. Have a great day, bye."

    I did not receive the promised email and I did not reply by phone. There's no need to confirm my address as there's no longer a need to replace the mirror. Once it was clear that Lamps Plus did not intend to replace the mirror I found another source. I bought two replacements because I wanted the mirrors to match. Also, the mirror that arrived intact had several scratches that went unnoticed until the mirror was installed and cleaned.

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    Lamps Plus
    Response from Lamps Plus

    Hi Steven, thank you for reaching out and providing your review. We're very sorry that one of your beautiful mirrors arrived damaged. We have gone ahead and issued a return for a refund. A follow-up email will be received shortly with additional information regarding your return. Should you have any questions about your order, please get in touch with us at 877-704-2425 option two or email CustomerService@LampsPlus.com.

    Verified purchase
    StaffEase of Use

    Reviewed Jan. 12, 2023

    We had a great experience looking for and buying a lamp today. We got great help from the chat and advice for what we needed. The website was very easy to navigate and there was some beautiful options. Excited to get the beautiful lamp that we ordered.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Wonderful to hear from you Kim, thank you for the visit and for the feedback.

    Verified purchase

    Reviewed Jan. 12, 2023

    Happy to have found what I desired and the simplicity of the ordering. I will be pleased to talk about this way of lamp shopping with anyone that may have the occasion to ask where I was able to locate the very lamp that suited my taste and decor and blends so nicely with the room accents.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    We appreciate your time and feedback and are glad you're enjoying our merchandise. Should you have any questions or if you would like any assistance placing an order in the future, please do not hesitate to call us at 1-800-782-1967.

    Verified purchase
    Staff

    Reviewed Jan. 11, 2023

    Sarah your rep was wonderful to deal with. Yes I bought more than I thought I would. All the products were delivered today and I Love everything I bought! I really appreciate all the guidance Sarah gave me. She knows her product. This will be my project for the spring. Sincerely, K. **. Thanks Sarah.

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the feedback about our customer service team, it's greatly appreciated!

    Verified purchase
    PriceRates

    Reviewed Jan. 10, 2023

    For 2 items (open box) I should pay $29, for only 1 I paid $24. Also I figured out that a lot of your prices are higher than in another stores. I checked Google yesterday comparing prices and 2 items that I wanted to buy from you I found much cheaper and I saved more than $120 with free shipping. Sometimes there is a sense to buy open box.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for your feedback Inna, items sold on Open Box are open merchandise that requires additional storing and repackaging therefore some shipping fees can apply. We are happy to advise that Lamps Plus covers the larger costs of shipping which lowers the cost to our customers. After reviewing your order we show purchasing your stunning chandelier through Open Box saved you $140.00. We also offer a price match guarantee on all our regular-price items. We apologize for any inconvenience.

    Verified purchase
    Customer Service

    Reviewed Jan. 10, 2023

    I saw, found and ordered. All in about 3 minutes. Does not get any better!!! I started the order last night and got an email this morning reminding me of the product.

    Finally got it ordered this evening. This site is very good and easy to walk through.

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    Lamps Plus
    Response from Lamps Plus

    Hi - glad to see you found us easy peasy to show with, thanks so much!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Jan. 8, 2023

    We stopped at the Store in Denver, and Brad helped us; I chose to order online. But I like to touch and feel the furniture before I purchase it!! The store is excellent and has good sales, I have ordered online before and have always been pleased. I will shop again.

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    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for visiting our Denver store location, and for giving us your feedback and comments. We hope you will stop in and see us again soon!

    Customer ServicePunctuality & SpeedRefunds & PayoutsValue

    Reviewed Jan. 7, 2023

    Lamps Plus provides good value and fairly quick shipping. I cannot recommend them because of their poor customer service when handling returns. It took forever for them to send a prepaid return label. The item arrived at their supplier over 40 days ago and I still don't have a refund.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi David, we're sorry to hear there's a delay in receiving your refund. We can locate multiple orders using your email, and there is none with a pending return request. Please contact our customer service department directly at 877-704-2425 option two, or email CustomerService@LampsPlus.com with your complete order number so we can further assist with your refund request.

    Verified purchase
    PriceRates

    Reviewed Jan. 5, 2023

    I greatly appreciate your website design which allowed me to narrow down my selections to what I was looking for - a bathroom vanity light, in chrome, with some traditional style and sparkle. To find it at rock bottom price with free shipping was the cherry on top!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - we appreciate the comments, thanks so much! Enjoy your new lighting and we hope to see you visit us again soon.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffEase of UseRates

    Reviewed Jan. 4, 2023

    Since I have not received my lighting piece (flush-mount drum shade), I cannot comment on the speed of delivery or the performance of the product. I hope it's as lovely as pictured. I can say that the website was user friendly and placement of my order was quick and seamless. I definitely would recommend checking out this site if you're in the market -- free delivery and free returns with great prices! I have received NO incentive for this review.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the feedback, and your recommendation, we appreciate you taking the time to leave your comments!

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 2, 2023

    Easy to find what is available with the “more like this” feature. Great quality and choices. I prefer shopping online. I chose two brass standing lamps with ease, and will order a ceiling fan in the future. Thank you for your quality service for online service, speedy delivery and 60-day return policy.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the feedback, we appreciate hearing from you, and we look forward to your next visit with us!

    Verified purchase

    Reviewed Jan. 1, 2023

    My wife and I love this site. We've purchased numerous outdoor statues and have been very impressed with the quality of the product and the shipping. The statues were shipped on pallets and the packing was wonderful. We would highly recommend Lamps Plus!

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the recommendation and for being a returning customer of ours, we appreciate your business. Enjoy your new design and have a wonderful new year!

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 25, 2022

    Great experiences, all vast selection, fast shipping, good quality. I will return for more items for my new home! I frequently shop at vintage stores in person and online and the temptation to just go to Lamps Plus is always present because I can find what I'm looking for. Thank you for all the great options!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thank you for that feedback, we appreciate it! Great to see that you are a returning customer of ours, thanks for choosing us as your lighting store.

    Verified purchase

    Reviewed Dec. 24, 2022

    My first order was maybe 20 years ago. We were very happy with the quality of fixtures, the ones washed every by by our sprinklers finally required replacing. They were replaced this year. We're adding a post lamp to match by our mailbox. Been very happy with this product. Has outlasted the original ones, they only only 5 years. We have lived in this home since 1966.

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    Lamps Plus
    Response from Lamps Plus

    Thank you for being a repeat customer of ours, we appreciate the feedback and hearing your story!

    Verified purchase
    Customer ServiceStaffValue

    Reviewed Dec. 23, 2022

    I ordered a lamp where the shade was very nice and good value but too dark, good customer service returning this one. Then I spoke to a representative about a new lighter shade that would let more light in - very helpful. Thanks.

    Ann

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    Lamps Plus
    Response from Lamps Plus

    Thank you for the comments about our customer service team, we appreciate the positive feedback. Enjoy your new design, and we hope to see you again soon!

    Verified purchase
    Staff

    Reviewed Dec. 22, 2022

    My friends have just finished building a home in Pahrump, NV and I loved all their lighting. We have just started and I loved their exterior lighting so much... that I told them I was going to use the same model. The products look amazing.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Great to hear from you, thanks so much for the feedback and comment. Best of luck on your new home-building project, and we hope to see you visit us again soon!

    Verified purchase
    PriceStaff

    Reviewed Dec. 22, 2022

    Representative greatly assisted in RMA options and allow myself to place order for correct replacement bulbs. To the RMA for order **, will donate to habitat for humanity vs ship / carbon cost to return a small order. Agent was knowledgeable and attentive. Thank you very much.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thank you for the feedback, glad to see that our customer service team was able to assist you and help you out.

    Verified purchase
    PriceStaffRates

    Reviewed Dec. 21, 2022

    I’ve been ordering from Lamps Plus for many years and have never had one disappointment in service, quality or shipping. I browse the site even when I don’t need lamps just to see the beautiful revolution of gorgeous items. Have faith you will not be disappointed in ordering or price points of this lovely website. Thank you to the workers and staff for all the hard work and Joy you bring daily!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the recommendation and for making us your go-to store for table lamps! We appreciate the feedback and look forward to seeing you visit with us again soon.

    Verified purchase
    StaffEase of UseRates

    Reviewed Dec. 19, 2022

    The website was very easy to navigate and search for the kind of lamps I was interested in. Found a great-looking set of nightstand lamps that I know will look great in our guest bedroom. And the free shipping is a nice "plus"!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - thank you for the comments and the rating. We hope you have a great holiday and we look forward to seeing you again soon!

    Verified purchase
    Punctuality & SpeedOnline & AppEase of Use

    Reviewed Dec. 16, 2022

    The site is great in all areas: The selection is Great, the site is easy to navigate, the filtering aspects and metrics are easy to use, checkout was super fast and involved only one step and finally, delivery with delivery confirmation was superb. Nothing arrived damaged and the items were on time. We love Lamps Plus!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi Robert - great to hear from you, thank you for all the kind words and feedback. We hope to see you visit us again soon, and we wish you a very happy holiday.

    Verified purchase
    PriceStaffRates

    Reviewed Dec. 14, 2022

    Pole lamp with two adjustable reading lights. I can only speak to the ordering process which was outstanding and locating exactly what I wanted. The big competitor had nothing in this price range that wasn't cheap plastic and pretty wobbly at that. From the pictures and description this one appears to be well made and have glass shades and its incandescent lights but you can use LEDs in it if you choose. I'm looking forward to receiving it.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hi - thanks for the order and for your comments. If you have any questions about the design just let us know. Thanks again and we hope you have a wonderful holiday.

    Verified purchase

    Reviewed Dec. 14, 2022

    This is my 2nd set of lamps I’ve purchased from Lamps Plus. They gave great quality lamps and are unique to other lamps I’ve viewed in stores! I would recommend them to anyone who wants good quality lamps in their home. I have a mid-century home and my first set of lamps just fit the style perfectly.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thank you for being a returning customer of ours, we appreciate the visit and your feedback!

    Verified purchase
    StaffEase of Use

    Reviewed Dec. 13, 2022

    Thank you for clear and concise webpage and ordering was clear and straightforward. That means a lot. I really do not have much more to say other than the webpage was very user friendly and that is important to seniors. Most of us are very savvy. Thank you again.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Great to see that you found our site easy to use, we appreciate hearing that! We hope that you will enjoy your new design, and we wish you a very happy holiday.

    Verified purchase
    Staff

    Reviewed Dec. 5, 2022

    Martha O was very helpful, particularly with the use of the virtual room, where she was able to add the light fixture to a photo of the room. She was also helpful in assessing the height of the ceiling in relation to the pendant light fixture that would work for the room. I would come back to Lamps Plus for future purchases. She also checked inventory, which was quite helpful.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    We appreciate the positive feedback about our service, thanks so much for leaving your comments! Hope you have a wonderful holiday and we look forward to having you visit with us again soon.

    Verified purchase
    Sales & MarketingOnline & AppEase of Use

    Reviewed Dec. 5, 2022

    The website is great! Easy to navigate through products and size choices. Plenty of choices and sizes with a great description on each product. However when I signed up for mobile text to receive $15 off $50, the promo code said invalid! Really??? I couldn't get the $15 off a $2,963.40 order!!! Less than impressed! Nonetheless I removed my Lamps Plus text!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Hello Shannon, thank you for your feedback, we apologize for any inconvenience regarding your discount offer. We have checked on this and see your order shipping from our vendor, unfortunately, promo code offers cannot be applied to our specially ordered merchandise. Please check the terms and conditions specific to your code. For more information, contact our Customer Service department at 877-704-2425.

    Verified purchase
    PriceRates

    Reviewed Dec. 4, 2022

    we purchased the 8 piece LED Hooded spot lt black set back in November 2016 and just yesterday one of the lamps went out... Performance and longevity Much More than Expected!! Great Product and just repurchased another set as the price has leaped 55% (not complaining)..Thank You!

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thank you for the comments. Please let us know how your new set of LED lights work out for you.

    Verified purchase

    Reviewed Dec. 1, 2022

    I have never been unhappy with any item that I've ordered from you. In fact, I have been happy each and every time. The choices are enormous, and service is always spot on. I have lived in 3 different places and needed lighting and decor for all three-each time has been a great experience.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Thank you for making us your go-to source for lighting and decor, we appreciate the comment! We hope that you enjoy your new design and look forward to having you visit us again soon.

    Verified purchase

    Reviewed Nov. 27, 2022

    I love Lamps Plus! I love the website and how easy it is to search for something that I need. I buy a lot of vintage lamp bases and I need replacement lamp shades often. I'm impressed with their products and have been very happy with the shades I've ordered.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Great to hear that feedback about our shade collection. We do have a wide range of styles to choose from, glad to see you found a design that works for your vintage lamp base.

    Verified purchase
    PriceRates

    Reviewed Nov. 25, 2022

    This is the third time we've ordered online from Lamps Plus. The order process is very simple and so far accurate. The first order was delivered on time and the second looks like it will be earlier than projected. Their selection is wonderful and the photos and description very accurate. Their prices are very reasonable. We definitely recommend them and would order again if we need more lights.

    Thanks for your vote!
    Lamps Plus
    Response from Lamps Plus

    Great to hear from you and get your feedback, we appreciate it. Thank you for the recommendation, and we look forward to seeing you again soon!

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    Lamps Plus Company Information

    Company Name:
    Lamps Plus
    Company Type:
    Private
    Year Founded:
    1976
    Address:
    20250 Plummer Street
    City:
    Chatsworth
    State/Province:
    CA
    Postal Code:
    91311
    Country:
    United States
    Website:
    www.lampsplus.com