Lamps Plus Reviews

The discount code offered would not work, even though I am spending more than the required amount. The chat didn’t help. It told me I had to go through Amazon even though I was purchasing on the Lamps Plus website not Amazon. I couldn’t even find the lamps I was purchasing on Amazon.

They had the fan I wanted in my ideal color, which I couldn't find anywhere else, they sold the same fan in other colors (Home Depot, Lowe's, Globe Lighting, Ferguson, etc.). Then they also suggested all the necessary fixtures I'd need for installation in the right colors when adding to the cart. They had these in stock and for better prices than the competitors. Great shopping experience and intuitive website design.

This is the 3rd Tiffany-style lamp from this company that I have ordered, including a floor lamp that matches this new addition. The craftsmanship is so well done, the lamps are truly a work of art in glass! Shipping is prompt and the products are well packaged. I've also purchased a small wooden DVD cabinet with sliding glass wood trimmed doors, which is certainly superior to anything you'll find on Amazon, and at a reasonable price. I'm just very happy with this company.

Excellent customer service. I purchased a beautiful chandelier for my kitchen island and it went on sale shortly after I received it. Customer Service was so kind to extend me the sale price. Also, after ordering a ceiling fan I needed an extender pole, but the website would not let me purchase it alone, Customer Service created The cart so I could purchase the extender pole to go with the ceiling fan that I bought. The lighting I have purchased has been beautiful, great quality, best of all wonderful customer service.

A part was missing from the light I ordered. After fruitlessly trying to find a replacement, Customer service sent the part and was so helpful. I like the products and find the most beautiful lights and fans in their catalogue. Highly recommend Lamps Plus!

Donna in customer service was great! I was looking to replace LED light bulbs for a track lighting system in my home. The bulb I had did not indicate any labels/wattage/size, etc. Donna was efficient, informed and extremely pleasant (and it was only 5:45am Pacific time)! You're fortunate to have her in your employ!

I hope it arrives with an appropriate bulb. I wish the larger chandelier were also on a closeout sale. This very much my style, I think...I am looking forward to seeing it in person! I have ordered from this company before and have been pretty happy. I wish you had more choices for narrow hall mirrors!

Spoke with Lori, we are in the midst of renovation 25 year old bathrooms, and work travel, no time to check the product in the box, one of the corners on the shade was wrinkled, not sure what happened, Anyways, Lori said it would be up for review, and was so cordial on the phone, reminded me of a diffuser my talented son broke awhile back, waiting till we noticed the light was even "shinier", the ceiling hall light purchased awhile ago, all we need was a diffuser, she figured it out, and hoping that is on its way as well too! You provide a good service team. We will be back.

I had just placed an order for a chevalier from LampsPlus. It is expected to arrive today. I called today to ask why a promotion code that was sent to me in an email would not work on a NEW PURCHASE OF 2 pendant lights (407J9). The customer service rep agreed with me that the email link did take me to the pendant lights I wanted BUT they did not qualify for the promotion. She had no other promotion codes to offer. I believe as a repeat customer that she should have honored the promo code (XTRA20) that was in my email and that also took me directly to the product I wanted to buy. Please adjust my order to reflect that. My order # is **

Donna H. was ABSOLUTELY AMAZING!! What a wonderful customer service representative for Lamps Plus. She made me feel confident & secure about the assembly questions. KUDOS TO DONNA!! I have ordered from Lamps Plus in the past and will continue to do so. I love LAMPS PLUS and will order more once this order is paid in full. Thank you, Valerie L.

My experience was great, until the solicitation for the Capital One credit card. That was a complete turn off for me. The bait with of a $45 credit…. And I was an idiot and took the bait for about 30 seconds then immediately deleted the app…I know better…. How much does Lamps Plus make from Capital One???? I don’t like that type of marketing….

I purchased an outdoor fountain for over $500. It arrived on time, but the box was damaged. When I took the fountain out of the box, it was damaged in multiple places. There were scratches on the base and chips on the top. I sent an email to customer service trying to figure out how I could get a replacement. I even included photos of all the damage. No one responded. I called their customer service line. It said there would be an hour wait so I opted for a callback. I received a call back was put back on hold and then the call was disconnected. I immediately called the customer service number back, was out on hold again and within five minutes the call was disconnected again. If I don’t get resolution to my problem, I am going to report Lamps Plus to the Better Business Bureau. This is not the way you should treat customers.

I was able to easily look at all the table lamps. I found the lamps that will suit our living room well. I loved the fact that I was able to get free shipping. I also loved the USB connection capability And the price was good. Thank you very much.

I needed to help my 92 year old father with a return. I immediately got through to Customer Service. I got an amiable, knowledgeable, helpful representative, Stephanie, to assist me with the return. She was incredible at her job. Kudos to her and Lamps Plus for providing such top-notch service!

Great Customer Service including sending photos and discussions of lighting options…. Very thoughtful and detailed discussions. I highly recommend your company and I am residential architect who chats with clients and contractors daily. The website is very helpful and exciting as one shops for light fixtures. Also, the bulb selection descriptions are very informative, and one learns more about lighting every time once this website!

The website is easy to use. Finding products is simplified. Anyone can do this. I have purchased several items from Lamps Plus and have been very happy with the products. I became familiar with Lamps Plus when I shopped at their store in Laguna Hills, CA. I now live in Nevada and shop online. Best store ever!

I am a repeat customer and I have always had plenty of choices and especially appreciate the quality of the products. The online order process makes it very easy to shop and placing an order is also very easy. Free shipping is an added bonus. I have bought several lights over the past two years and I am never disappointed.

I should have got a discount with is order, no option was given at check-out. The $30 offer was not given, even though I signed up. My cell phone text I received did not apply. the item I order was not on sale. I did get free shipping. If I'm going to order anything more for my new home, Lamps Plus needs to do better.

I ordered two counter stools that were hard as rocks when you sit down on them. One chair never removed from the box. The other chair was only partially removed to try it out. Awful to sit on. Called Lampsplus to start my return process. I was told that I have to pay $220 for the return! That is a 35% return fee that they get to keep off of my total order. That is disgusting! Wayfair would never charge their customers that much for a return! Never again will I order from them and I will be telling EVERYBODY about my experience.

There was no means to apply the $30 welcome bonus to the order. There should be a clear way to do this. Please avoid this deceitful practice. I would like you to credit the card that I used the promised $30. This credit factored into my purchasing decision, so what should have been a good customer experience has backfired. Thank you.

I haven't received my order yet. However, I purchased from Lamp Plus before and I had a great experience. I am sure the experience will great again. This time I bought outdoor lighting, wall scones in different sizes, they look beautiful, and I got a discount. I will update this review later when I receive my order.

I spoke with Vivianna and she is and asset to your company. She was helping me with lamp shades that I was replacing on an order from your company in 2017. I now need to get white ones and replace the ones on those lamps. I replaced them with her help. I cannot speak about her enough. I love your company and always recommend it to my family and friends. Never will I shop anywhere else and what you have to offer is unbelievable. So much to select from. Again thank you and Vivianna.

Customer service for post sales and presales support have always been a pleasant experience. The reps are polite and helpful. The website is easy to navigate. The prices are very reasonable as well. I have purchased floor lamps and wall plug in sconces from LampsPlus. I had an issue with a couple of lampshades and their customer service handled the replacements easily.

The customer service rep was extremely helpful, polite and knowledgeable. She went the extra yard to help me and answer all my questions. Also, the website is very user friendly and easy to manipulate with a vast variety of lovely products to choose from. I will definitely recommend Lamps Plus to my friends and family...

This is the 4th time we've had to order this lamp. We keep knocking it over and we don't even have children. Your service is exceptional as well as your product! Would never buy from anyone else. Thank you for continuing to carry this product as we get old and clumsy.

I just placed the order, but the shopping experience was good. Had lots to chose from. Did find it a bit hard to try to coordinate sizes of the same style when shopping. Would appreciate a drop down that shows all sizes, shapes of any given shade. Am excited for their arrival to update lamps in living room with a new couch that is coming. The colors in this shade will hopefully tie together my colors, while being an interesting addition to our space.

Your company has such a wide and unique selection of lamps. I was quickly able to find lamps for our entire new home here in the Finger Lakes. We have received loads of compliments for these selections. And, the prices for these items are very reasonable. Especially nice to have the occasional reductions.

The website is easy to navigate and the payment process was very smooth. The product selection and pricing are competitive and, so there are plenty of items to choose from. Typically this would cause more decision issues, but we were able to quickly find what we were looking for and narrow things down to two choices. We look forward to receiving the sconces and making our final decision. Thank you.

I was very dissolved when I visited your store in Henderson, NV. Firstly you guys have such limited inventory in store. Every single floor lamps I asked about... which was displayed was not in stock. Every single one. The store associates refused to consider selling the floor piece. Even after I was disappointed on each inquiry. And to add insult to injury they would not even consider giving me a discount. With this kind of salesmanship I'm very sorry to say you're looking at a bleak future.

We found this lantern on a number of other sources and found that Lamps Plus gave us a great price for a great light. We look forward to receiving it and installing this light on our porch. Since We haven't received the light yet, that is all we can say.

I needed help on understanding the options for the ceiling fan I wanted to order. I worked with Sal who helped me determine the fan to order and the appropriate length down rod for the room height. I will continue to use Lamps Plus as they have the resources, i.e. people, which can make the buying experience pleasant and leave you with the confidence that you will receive the fan which works best for you.

I am very happy that I found Lamps Plus! What a pleasure to do business with such a professional company. Your web site is also wonderful with complete descriptions of products. I will certainly purchase from lamps plus again. I would also mention that the lamps I purchased are unique. I looked at many web sites and none of them had this particular lamp. Absolutely beautiful.

I purchased three Conical modern coastal white washed lamps (026x9). I love the lamps, they look exactly as pictures on the website. It was easy to place the order. The lamps were delivered in a timely manner. The lamps were well packaged. I would recommend Lamp Plus they provide quality lamps at a reasonable price.

I ordered this wall lamp as an "open box" purchase. The lamp arrived expediently, had been re-packaged carefully, and was in very good condition. I appreciate that the light can be turned all the way up or dimmed for a more relaxing atmosphere. It is both functional and pleasingly elegant.

I was able to find measurements and styles easily. The Lamps Plus website made shopping easy as all pertinent item information was available. In addition, there is a chat option which would have been very helpful had I needed more information. To sum, the Lamps Plus site is excellent. I look forward to receiving a lamp that appears to be compatible with my measurement requirements in addition to fitting in with my current decor in the room in which it will be installed. At this point, I feel confident I can rely on Lamps Plus in the event customer service is required. I have shopped Lamps Plus some years ago, and had no problem with the merchandise.

I was able to navigate through LampPlus with ease, and the filters made it easier and took me less time to find my perfect lamp. Narrowing down my choices with the filters was the best part of my search. Specifications of the lamps also made my search easier. The colors in the pictures were brilliant, so matching them to my current decor made narrowing down my choice to find the perfect lamp helped me a great deal.

I was able to purchase a lamp in an open box to replace a lamp with a broken glass shade. The customer service agent, Marine M. was very helpful and kind! She checked to make sure it was in stock prior to my purchase and offered to help me process the order.

I bought these lights for a home I lived in several years ago and liked them so much I came back and bought them again for my new home. They are very classy and easy to keep clean. It's amazing how much they upgrade the view of the entire house.

Overall the experience was easy, but a sale or discount would have been helpful. I also left an email for customer service asking about the shape of the lamp as some of the pictures look more round than others...No response via email or phone. This would have helped to make sure I don't need to go to a return process if it doesn't look right.

It is exactly what I was looking for. Very attractive and will fit nicely with my living room decor. Also has the amount of wattage I need for reading. I like the feature where I can charge my cell phone on the lamp. I feel that when I receive it, it should meet all my expectations.

I was originally thinking I would buy a new lamp shade for an old table lamp that has been in the family for several years, but after seeing some lovely accent lamps on sale. I decided to I'm going to donate my old table lamp and go with these eye-catching, highly reviewed accent lamps at a good sale price.

I bought our new to us home in December of 2020. All of the fans I have in this house are from Lamps Plus. Today, I ordered two more 62" fans for our great room. I came back to Lamps Plus because you guys are awesome. If I had issues, you took care of them. Always pleasant, helpful and customer focused. Thank you so much!

I just placed an order for some additional outdoor lights and bulbs (we purchased some previously and these will be backups). The online ordering process was easy as was our in-store purchase when we originally bought these lights. I highly recommend doing business with Lamps Plus. I wish we had a store in Tulsa.

Your app was very easy to use and you have a great selection! I spent a lot of time looking at several retailers and did not find the selection for the style, color and height of lamp that I was looking for until I came across your website! I love that there was no shipping on my order.

I really like the selection of fixtures and the prices. I have been ordering for eight years and have purchased many fixtures due to an extensive home renovation. Shipping is prompt, careful and accurate. I have also purchased in one of the Denver stores and experienced good personal service. The furniture and accessories are tempting but I have not purchased any of those....yet.

In a time when stores no longer carry lampshades, Lamps Plus to the rescue. Miss the personal connection (Flagstaff doesn't have a Lamps Plus store) but on-line shopping was a breeze on this site. I would recommend this on-line store. It was easy to navigate lamp shade sizes and materials.

This is our third order from Lamps Plus. The ordering process was easy as usual. Although we didn't need help this time, we still appreciate the personal attention given to us on a prior order. We look forward to receiving the lamps and will recommend Lamps Plus to our friends.

My wife and I like the variety your site provides and we both picked out a fixture that we think will look nice in our home. I placed my order for a new chandelier light for our breakfast/kitchen area and was able to use the Flash50 code. Since this is my first order with Lamps Plus and I provided my email address am I not entitled to that $30 discount as well? Thank you.

The "50-Foot Long 12 Gauge Landscape Light Cable for Low Voltage Systems" exceeded expectations with its sleek design and powerful performance. It easily handled power and is a great value for the price. Highly recommend for anyone looking for a reliable bulb.

Very pleased with the process and selection. Have recently ordered other lamp which was delivered timely and matches what is depicted on-line. Thank you. The website is very user friendly and does a terrific job describing items and laid out very well. I would be very confident that others would also be very satisfied assuming they know what they want.

I ordered a wall lamp that is attractive and not pricey. Easily installed too. There were instructions within the material about the type of bulb to use. I was unable to find such a bulb, so queried the chat function who was able to provide a link to a compatible bulb. I am anxious to receive the bulb and see how it looks.

I purchased a table lamp from a local thrift store and needed a shade. Was hoping to be able to get either a beige or blue shade, but ivory will suit just as well. It will match the shade that came with another lamp purchased from the same store! Lamps Plus was the only vendor selling shades large enough for my lamp.

Today I wanted to order 2 more outside lights that match the other 2 I purchased 3 years ago. I couldn't find the right bulb for it so I went to online chat. Robert found the lights for me in just a matter of minutes and offered to help me finalize my order. Excellent customer service. Thank you!

You had the rug I was looking for and the transaction was easy. I’m just hoping it is well-packaged for its journey to my residence. I can’t wait to see it in the living room. I also like that you use PayPal for your business, so again I would like to thank you.

We bought a lamp a couple of years ago and love it. Higher quality than expected! So now we bought a matching lamp to use as a pair. Then we bought another pair.. They were so well made. We are very pleased with these products. We bought the double goose neck desk lamps, now two pairs (different pairs).

Earlier in the day, I attempted to purchase a chandelier with free shipping. At checkout, the site did not give me free shipping. Later in the day I returned....bit my lip and purchased it anyway knowing that there was no free shipping. I think the free shipping expired at 5 PM and I made my second attempt after 5 PM. A TRUE misrepresentation on your part the first time I attempted to purchase.

Very disappointing that the $30 promo code was not valid for my order. I am a first time buyer and should have received $30 off. If you are able to apply a $30 credit to my card. I would appreciate it. Please let me know. Thank you. Therese

The site has advanced over the years which makes it very easy to narrow your search to exactly what you need. The fixture selection and quality manufacturers is great. I have purchased from Lamps Plus in the past had they provide quality customer service if anything is not as it should be.

I have been so very happy with all my lamps (5+) that I've ordered at Lamps Plus. They are just as they are described and oh, so beautiful. I have found the prices reasonable as well. Their packaging and deliveries are the best. They have dealt very fairly with a return shipping problem that was my fault. I would recommend them to all my friends.

I needed to match the fixtures I purchased 5 years ago. Bingo! Hit the jackpot! Thanks for having exactly what I needed. :) Happy Happy Happy lady! Have recommended Lamps Plus to many friends.I will be visiting again soon to purchase outdoor solar lights for my backyard. Can't wait to visit the store in the valley and spend the day looking at the beautiful options available at the Lamps Plus showroom.

I just purchased three wall sconces online from Lamps Plus. The presentation of their product was impeccable. I was able to browse through many possibilities before choosing, and the ease of ordering was great. I was even sent a coupon by email during the ordering process that I was able to use for this order! I will definitely be recommending Lamps Plus to my friends.

Have purchased lights, fountains and etc in past history. Always very happy with function quality and all related experiences. Best place to purchased related products. This is a Christmas gift for both of us to replace old fountain received from another source. Expect to enjoy this one very much due to colors, style and function.

For years we have sourced virtually all our lighting from Lamps Plus. They consistently provide a broad and comprehensive selection on their user-friendly website. They offer competitive pricing with free shipping with a 60-day price match. Their showroom staff are knowledgeable, and their phone service is consistently courteous and efficient.

All went smoothly found the fan I was looking for quickly. Needed additional materials for installation and found those materials quickly as well. Price was very reasonable and affordable. Wanted to purchase this fan from a company not associated with Amazon. I am looking to keep Amazon out of my purchases this Christmas. First time I ever made a fan the primary gift.

I purchased a dining room chandelier from Lamps Plus and arrived safely boxed and very promptly. And it was beautiful! It was missing one little thing that dangles from the bottom, so I called customer service and they sent me a new one immediately with no fuss. I just purchased 2 more lighting fixtures from them.

I waited a long time to reach a customer service representative but when I did get through, the service was impeccable. Very efficient and quick to resolve my issue. I would highly recommend the customer service representative, Laura. She took care of my issue immediately. This is a great company to work with.

First they offer a coupon code for $50 off of $200 purchase. After shopping and going to check out I find out this is for a future purchase. But if I offer my email address and they will send me a $30 off coupon for this current purchase. And told this automatically went to my check out. This did not go through. I even tried entering the code manually. There is no coupons with this company just a bunch of false gimmicks trying to lure you in. If this wasn't any gift for somebody I would have just shopped elsewhere. Very disappointed. Will never purchase from this company again.

The disclaimers for the “cyber50” deals were not apparent on the website. Yvette clarified and helped me cancel the order so I could order something else. I assumed I would receive $50 off any item on the website. Yvette sent me a long list of exclusive items that are exempt from the $50 deal advertised on your website.

I have had an account for some time. No problems until today. My email changed. I could not change it without opening a new account. I could change my password but not user ID. Would not accept coupon (CYBER50). The coupon was good for 3 more days. I couldn't get the order accepted unless I removed the code.

I want to go into the store all the time, but I live so far away. You have the best selection and quality lighting and you're so helpful! And the free shipping too! I am so tickled PayPal put your app on my laptop! Now I have a whole lot more lighting to buy!!!! I'm so happy!!!! Holly ** YAAAY!

My experience with this site was quick and easy. I was able to key in my requests and found what I needed easily. What will complete my experience is the arrival time of my order and that it arrives in good condition. I will definitely visit this site when I need additional lighting needs.

I ordered a desk lamp from Lamps Plus. It shipped late and arrived late. The packaging was good. The lamp only worked for four hours then went dead. I am now on hold with their customer service department. I have not spoken to anyone at this point, after waiting 22 minutes. The 'ON HOLD' program indicates that I can press one, leave a phone number, and I will not use my place in line. That function, like the lamp they sent me, does not work either. I also left a complaint on the website, and I have not received a response. My advice, buy local, avoid places like this.

Easy to find items that I was looking for! Two nice lamps for console. I found that they are nicely priced too. Looking forward to receiving and hope they aren't damaged in shipping. Could have ordered from a certain large online retailer, but had a nice sale going on here at Lamps Plus!

Lamps Plus was the only lighting fixture store or site that I found with quality looking fixtures. Everything else just looked cheesy to me. These are rustic and appear to be well built and well-designed fixtures. Really glad to have found this site and glad to read all of the positive reviews on the fixture I chose.

Site is OK and purchase process is, too. However, the last two times I've purchased with you, the coupon codes I received in via email didn't apply to the products I wanted. DON'T put the "only applies to certain products" in the small print - it's misleading and just makes me not want to come back.

Lamps Plus website is very easy to use. Pictures and descriptions are very clear, and there are always good deals. We were looking for a particular sconce, and we not only found it on sale, but we saved even more money because it was open box! And this is not the first time we have had a great experience shopping at LP! Thanks!

One of the 2 products was $204.60 (the other was $79.99). I was entitled to the CYBER50, which reduces the $204.60 by $50. When I tried to apply the CYBER50, I received a statement that the CYBER50 was already applied and the discount would be applied upon checkout. I was not given the discount I deserve. Please correct this. Thank you.

The employees are helpful, knowledgeable, great senses of humor and it is evident they love what they do. Their products are fabulous and their customer service is topnotch. Buy your ceiling fans and other lighting needs from them versus anyone else who sells those products, you'll see the light of my insight when you do.

Despite purchasing 2 fans and 2 wall kits thus far (approx $900) I received no discounts from you. You have my email, so why am I not getting a discount. Love your products. Please apply my discount to my credit card. You constantly advertise to join and I'd get a discount and have been your customer for a while now.

Why make a big thing of offering a welcome code $30 off first order and then not stand by it? When tried to enter the code it did not get accepted. I placed the order as I wanted the merchandise but unlikely to place a second.

I like the accurate and detailed descriptions of the product, including photos from different angles, in a home setting, diagrams with dimensions and the wattage needed for the lamps. I have confidence that what I receive will be exactly what I ordered and it will look great in my home.

I always have success with finding items that I've been looking for at Lamps Plus. In the past, I have ordered several times both for myself and to give as gifts. Each gift was greatly appreciated by the recipient. I will continue to use Lamps Plus when I'm looking to purchase a lamp.

I called up to talk to someone and was able to talk to Donna. She was wonderful, explained the pricing for me and spent as much time as I needed before I went forward with my purchase. Please give her a raise!! She is one of the reasons I keep buying from Lamps Plus, excellent service!

Great products! I love how fast things arrive. And, I love the contemporary design. Keep up the good work - we are grateful. You guys are great - Thank you! Five stars! Five Stars! Five Stars! Thank you~

All good. The online catalog was easy to review and select select the item I wanted. And, it was nice and easy to place order with the cookies. It is similar to the AMAZON ease of use. Thanks. Happy Thanksgiving.

Great selection of shades. Good lampshades are hard to find. Many sizes to choose from. I like that some of the shades are offered in pairs. It would be helpful if some of the terms were explained in a pull down menu, like “spider”, I had never heard that term before.

Our similar light fixture had served well for years, but recently died. It illuminates an entry door located beneath a wide staircase, so the area is exceptionally dark when coming home at night. Finding the exact duplicate will allow me to install the new one without drilling another hole in my house. Thanks!

Your website is very easy to order from. There is a very good selection of vanity lights to choose from. I chose a 2, 3 light bronze fixtures for our bathroom. I look forward to receiving and having them installed. I am also interested in ceiling fans. Will be looking at your selection.

Unless I missed it, nowhere did it tell me in the ordering process when I am going to receive the fan. I need a date so I can get an electrician out. Plus after ordering, I now see two different delivery dates. I need to know which set of dates is accurate please.

It was my first order with Lamps Plus, easy to order online. After ordering I did notice the same light fixture I purchased for $99 from Lamps Plus...was only $79 if I ordered from Home Depot (Duncan 14" wide same manufacturer, same product). Will Lamps plus take $20 off my order? Thank you.

I purchased a number of ceiling lights and a fan for my new home. Customer service was outstanding from calling me to confirm my shipping address to correcting some information I input incorrectly at the time I placed the order. Everything has been installed and the final appearance exceeds my expectations. My experience was so positive that I have now also purchased two lamps.

I love the selection of lamps - and the prices are great! We received our floor lamp QUICKLY. These lamps are for our second home, and I love that I can put quality things here for an affordable price. I have a few more rooms to decorate, and I will shop at Lamps Plus online for all of them.

Whether I'm buying fans, table lamps, chandeliers or accessories. I always receive great service, fair prices and wonderful products to select from! Lamps Plus is always my go-to source for lighting. Their customer service team is great at answering any questions I may have. Thanks Lamps Plus for free speedy shipping with a tracking application. Marg

Shannon was AMAZING! She knew what she was talking about, spoke very clearly and professionally. Also had a great personality and took time to answer my many questions and it was because her that I made up my mind to select product and purchase. I would definitely recommend to my friends and family.

Your website told me that I would get a 10% discount using the code "SAVE10" on this purchase. I've purchased three of these same lamp fixtures from Dave over the past two weeks but there was no opportunity to enter this code in your online payment process. Bummer.

Easy to find exactly what I wanted. Pictures were large and easy to see details on clock. Easy to put in cart and place order quickly. Easy to follow order instructions. Items I order from this company always arrive in excellent shape. Prices tend to run high for many items but quality is high.

As always Lamps Plus is easy to use as sells quality lamps. It's the only place I buy lamps. When something's perfect why take anything less? Over the years I've purchased four or five lamps from this site. I'm always pleased with the fast shipping, tracking information and the carriers they use.

We were looking for outdoor lighting and found a set of lamps that looked fabulous on the lampsplus.com. Ordering was easy and the lamps shipped so quickly. We have already installed them and they look fantastic! We like lampsplus.com because of the high quality selection they offer, the ease of ordering and the prompt shipping.

This website is very easy to navigate through. Large selection of products to pick from. The prices are more reasonable than other sites selling the exact same products. Fast delivery which makes completing projects quicker. We have ordered a lot of different products from Lamps Plus and they have always been delivered without damage. Look here FIRST before searching on-line elsewhere.

Your website is easy to navigate and informative. I came with only a rough sense of what I wanted, and the wide selection helped me hone in on my specific taste. The sheer size of the selection is daunting, but the filters and the good-sized photos make is easy as it can be to find what I need. I placed an order which will arrive next week.

We are first time customers and were amazed by the amount of selections to choose from. Since our home is located on coastal waters, there is always the challenge to find "sea-worthy" products. We quickly found the perfect modernized style for updating our home, both outside and inside. The website is very easy to use and we were able to tap in the exact style, size, color, and space usage to find the most appropriate fixture. There is an option to purchase "open box" for a reduced price that is backed by the company with a return policy if there is anything that doesn't work. The prices are right and fit our fixed income. We look forward to replacing a number of exterior and interior lighting fixtures. The quality and longevity will certainly add a better value when we decide to downsize. Even, then, we will be ordering from Lamps Plus. We look forward to receiving our order.

I ordered a wall sconce last week and before I ordered your website said if I entered my email address I would get a coupon worth $25. It never came and I needed to order 2 more sconces for a project nearing completion. So I ordered with no coupon.

Had questions how fan/light was dimmable. Website was not clear. Online chat explained how holding down the remote on/off button made the light dimmable. Also helped with the down rod needed. Could not find down rods or part on website. Chat said the down rod was bronze to match the fan. Hope this helps your business.

An English-shaped lamp and shade was difficult to find a suitable replacement shade for this lamp, we have enjoyed for many years. Thankfully a shade was located here and ordered, after having visited several "furnishing" websites to no avail. We can have it painted as has been done with some of our other shades.

I was made to believe that if I spent over $200 dollars that I would get a $30 dollar discount, I did not. When I applied for the discount it said not on my order. I feel that this is a very deceptive ad. This is my first, and last order with your company. I hope I like what I ordered, I will not hesitate to return them.

I was assisted by a great chat assistant who helped me pick the perfect lampshade. Two thumbs up for your online chat assistance. I could not pick out a color for the room or the lamp, your assistant helped me with both. I am very pleased with the result, I hope to have my shade soon. I was also told I could return the shade if I was not delighted. I don't think that will happen. I am happy with the choice I made. Thank you for your assistance.

Quality last time was great. Good value for price. Hoping it is the same this time. Arrived well packaged and in great shape. Hoping for the same this time.You are expecting this review prior to my receiving the product, so please note that it is more based on my last positive experience, since I have not seen these fixtures yet.

Beautiful wall lights, and tonight I’ve ordered two more so my entry wall lights will now match the connecting dining room. Fast shipping and great service. There was an issue last order with shipping, and they sent overnight to be sure I received them on time. I appreciated it so much. Thank you! Can’t wait to get my next order so I can finish up our lighting.

This is my second order for the same product. The first order proceeded flawlessly so I had no reluctance to come back for a second. The price is certainly right. The website is intuitive and does what you expect it to do. I know that might sound like a minimum requirement, but it’s not the norm and Lampsplus has done it very well.

Great website, beautiful choices. Easy to save and maneuver around. We purchased 4 wall mount sconces, 1 light for over the kitchen sink, and 2 pendant lights. The pendants and the light over the sink were mercury glass. We are very excited to see these. The wall mount sconces are cylindrical and will be hung on the walls (high ceiling) of the kitchen.

I have purchased many lights for my new build house from Lamps Plus. My husband and I are the General Contractors, Electrical Contractors, and the new owners of the home we are currently building. Lamps Plus has a great selection of lights to choose from for our new home! We haven't connected any of the lights yet but everything was shipped quickly and packed with care. Also, the lights are all beautiful and I'm looking forward to seeing them installed. I'll plan to have another review with pictures after installation of each one.

I have always had good results from Lamps Plus. Great selection and prices. The Customer Service is very helpful. I appreciate their willingness to help. I also receive catalogs in the mail which I enjoy browsing through. I would recommend them to others and I have done so. I am sorry that I do not live close enough to one of the brick and mortar stores to shop in.

I had an excellent experience with this website, and I’m highly satisfied with both the product quality and the timely deliveries. Every aspect of my interaction with them, from browsing to receiving the products, was seamless and efficient. The team’s commitment to providing great service truly stands out, and I appreciate how attentive they were throughout the process.

Recently bought two matching chandeliers and today bought another one for over my dining room table. I have to say the selection is huge and the filters are very helpful in narrowing the choices down. It's always a little hard to tell from pictures, but the first two chandeliers are even more beautiful in real life. They are going to look great in my living room. The website is very easy to use and the shopping experience was excellent. Lamps Plus is a great source for lighting. I have received no incentive for this review, I'm just a happy customer and I think they should be recognized for their excellence. Thanks Lamps Plus.

Doesn't provide information on length of time until delivery. Doesn't give option to pay extra for rushed delivery. There should be more options for delivery or at least more detail on how long it takes for the items to arrive so that people can plan accordingly.

Rec'd promo booklet in mail, reminded me to order a new ceiling fan for office. Going online couldn't put in code. On phone sign up for texts but still didn't get any code. Should have rec'd $15.00 off order but alas, didn't get the discount. I LOVE Lamps Plus. A few years ago ordered my new house lamps all from Lamps Plus. Not one of them came damaged, didn't have to return any of them, really happy with that order. But now...I'm wondering if it was just luck.

This is a super little floor lamp for office - Second purchase of this one! Cheap - light weight - easy to move around. Love lamps Plus!! Been using them for many years. Never disappointed. They get 5 stars from us! Used to shop in-store but moved to rural area so now we have to do it on-line and still extremely happy.

My 9 year old Lights Plus fan stopped functioning. I got quick service from your fan tech. A repair part came quickly. Our electrician installed it and it didn't work. I called Lights Plus back, and they tried again over the phone to troubleshoot. Then will refund the part they had sent. Despite not fixing the problem they were attentive, professional, and really tried to help. Now I'm ordering a new fan from them, using some guidance from the tech.

I have shopped several times in the past 3 months and placing online orders has proven to be frustrating, why email coupons if the coupons are not applied properly once confirmed it has been loaded to my cart? Very frustrating with lack of customer service available in the evenings when most consumers are shopping.

I have come back to purchase from LampsPlus many times over the years. Their selection is unmatched, their search engine is user-friendly and delivers accurate results, and their customer service, on the few occasions I have needed it, has been great and very accommodating. I can only recommend them highly.

I have been a customer at Lamp Plus for the last 17 years their products are always very unique, classy, enduring and outstanding. I always recommend them to my family and friends. Lamp Plus has beautiful and a variety of products to choose from. I am always impressed at the variety of their products.

I just purchased a fan rod this time ...For my new fan I love. Just want it to hang a little lower. I purchase almost all my lighting fixtures Lamps Plus. Outside lighting, lamps, fans. I even have a particular designer I really like. I've purchased online and by phone. If I have a question, they are helpful, professional and efficient. Love love Lamps Plus!

Based on past experience, items ordered are accurately depicted and described. Everything I've ordered has been high quality. Inventory is varied to meet all tastes and price points. I have not needed to return items so do not know how the return process works. Shipping has been fairly quickly without paying for expedited service. Look forward to many more purchases with Lamps Plus as we redecorate our home.

Very dissatisfied with the lack of shipping options. Our electrician is trying to wrap up a project for us and we need these to do so. Had there been an option for quicker delivery I would of been willing to pay the extra to get them here quicker.

I am having difficulty rating this purchase due to the fact that I bought the same lights (2) two years ago to light the columns for a gate I had installed. One is still working, the other has stopped. I ordered a new battery and a bulb for the non operational unit which was expensive only to find it still doesn't work. So I am ordering a new one to match the one that is still working. I was hoping to get better longevity with the lights and will probably upgrade at some point. I love, Lamps Plus and have been pleased with our purchases...Until now.

The Lamps Plus website was very helpful in finding the exact outdoor lamps for the remodeling of my home. The house is a version of a planter's cottage/low country home sitting on a lake in the mountains. Lots of variables to consider in choosing the new style of outside lamps. The detail descriptions and specifications, plus customer reviews were all very helpful. I ordered 4 of the 18" for my garage and 6 of the 15" for doors and porch lighting.

Lamps Plus will take your order before confirmation of stock. I recently purchase 2 outdoor lights. They took my order, charged my credit card and sent me confirmation. A full day later they canceled me of the lights, kept the other one in the order and sent the single light. What the hell am I suppose to do with one light. When I called, they said I didn’t qualify for the discount and that they would gladly send a new light but not for the same price. When I got a customer service rep on-line they just told me I was out of luck and then they removed me from the conversation. I could have ordered the sale lights on Amazon and had them within a day. I thought I was getting a good deal from Lamps Plus, but all I got was unethical business practices and snotty customer service agents who were not willing to make things right. Just go to Amazon and buy what you need, companies like Lamps Plus prove they don’t know what customer service is.

The web site is very well designed, responsive, & user friendly. I really enjoyed using it to pick my lamp colors & design. It is difficult to find table lamps in different styles & colors. I was able to visualize the lamp in my home setting without difficulty. This is so much less time consuming than going from store to store.

We just made another purchase at Lamps Plus online. We were thrilled with our initial purchase several weeks ago of a chandelier and two wall sconces. Today we selected two outside lamps for our driveway. The product quality, fast shipping, competitive pricing and overall experience will have us keeping an eye out for more home decor items from this store. Thank you!

I researched my fan selection online, found it cheaper, but decided to buy from Lamps Plus. I wanted a price match. Spent 30 minutes on chat and was told someone would follow up. They didn't. Then I wrote an email to your customer service department. I'm frustrated and disappointed that neither responded!

Lamps Plus offers premium selections and fast deliveries. Their site is easy to navigate and find exactly what you are looking for. We use them to build complete lighting packages for our personal homes and clients we service. I always recommend this site to friends and family. They have all shared the same sentiment with their experience.

I’ve enjoyed ordering with this company. They have lots of good stuff. The shipping has been fast and they keep in touch to let you know where and when purchases are and arriving. We’re building a house so I have needed to buy constantly, it seems like. But. Thankfully, I have found good things I needed here.

I am writing to express my utmost appreciation for the exceptional customer service provided by Robert A. from Lamps Plus. His professionalism, knowledge, and dedication to customer satisfaction are truly commendable. Robert demonstrated an impressive understanding of your product range, specifically in relation to fountains. He was instrumental in assisting me with the exchange and return of an old fountain, and the purchase of a new one. His guidance was invaluable, making the entire process smooth and hassle-free.

The 'filters' for each product search were quite helpful and work accurately. Not always the case on other sites. Likewise, additional details available and descriptions are complete and helpful. The clarity of photos for products could definitely be improved, as well as the enlargement / zoom available options. When ordering online, we do want to See the item Clearly, read the Details of the Material, all Parts, to be sure of what we can expect. "Returns aren't liked by either of us."

We were building a new house and bought many lighting fixtures from Lamps Plus—chandeliers, inside/outside sconces, pendants and vanity lights. The experience was terrific, start to finish. Lights arrived timely and looked just like the pictures. Two pieces were damaged in a minor way; replacements were sent quickly and free of charge. Sales personnel were very nice and helpful for replacements and in helping me find what I wanted when I couldn’t find it readily on the site. Would highly recommend Lamps Plus to everyone!!

Love Lamps Plus inventory and selection and it's so user friendly to go to the website when I can't make it in store to order - I can always count on a good experience and always get good quality merchandise.

I thought finding a replacement part for a broken canopy on a chandelier would be a nightmare. The fixture was only 2 years old so worried they would no longer carry it. The prompts were easy to follow and the replacement part was easy to locate. I did create an account just in case I put my head through the glass in the future to save my orders.

First shopping experience is what brings me back! This company treats you like your business is WELCOME!! Service and Quality of products are amazing. In this post-pandemic world, this company wants to work! My first order was a very large mirror, it arrived in almost no time and packaged to protect it and free shipping. Hands down my favorite on-line store to shop!

The person helping me just now hung up on me. I was being cordial and polite, but perhaps the conversation was boring to her :/ If it matters, I'm a long-time and repeat customer. I ordered it anyway, on my own via online. It was just an odd experience. I was calling to understand the return and shipping policy if I needed to return an item bought on Open Box.

I ordered my living room furniture and received an email with minutes telling me of the delivery date and times for each within 1 week. I ordered a sofa, 2 reclining chairs, an area rug 8 X 12. The next day I ordered 2 lamps and 2 side tables. I can't tell you how happy that made me!

We ordered two outdoor sconce lights, which we love, so we decided to order a 3rd for our back porch. They are really nice. Stan 13 3/4" High Black and Dark Wood Outdoor Wall Light Style # 87V88. Two are motion detector lights, which are currently not available, but we didn't need a motion detector for the back porch, so it's all good. We were happy to find a matching piece.

This is a first time shopping at this site. This site was easy to navigate and I located the lamp I wanted quickly. Unlike other sites, placing the order, making the payment & shipment details are straightforward with no tech glitches. I dislike Wayfair site and was nervous to use this site, I was pleasantly surprised to find items of excellent quality and that I wouldn't have to assemble myself!

I ordered three table lamps and was very pleased with the selection I had to pick from. I found exactly what I wanted, placed my order and my lamps arrived within a week. The lamps arrive in excellent condition. I would highly recommend your company and have already ordered another lamp.

I called your customer service because I wasn't sure what bulbs to order. Donna went above and beyond to help me and was so friendly. She even checked Amazon to see if they had halogen bulbs that would work since you apparently do not have them available. She also gave me her number to call if I had further questions.

Order placed earlier. However, there was a problem with shipping and I had to place the order again. I work nights and I received multiple calls but no email regarding shipping issues. It would have been much easier to respond to an email. Thank you for your concerns and thank Chip.

I have ordered chandeliers and lamps from Lamps Plus and everything has been beautiful, arrived safely and exceeded my expectations. Their Customer Service is amazing, and their prices surpass other comparable vendors. I shopped for months and did comparison analysis and each time it was Lamps Plus. I purchased a Tiffany style chandelier from them and saw it in a home design store for $300 more. Love them!

Love this 360 glass lamp. Just beautiful and different. Was easy to order online, love the free shipping! They carry very unique lamps that you will not see everywhere else. I also shop in the store, where I have purchased a hanging lamp. And is so nice and simple and elegant. Love you can purchase the correct bulbs for the lamp purchases there also.

Received my drum top table lamps with Edison bulb night light; they come as a set. They look very modern and classy. The packaging was excellent; they arrived in great shape and are easily assembled. I'm very pleased that I ordered from Lamps Plus and have already ordered additional Edison bulbs.

I ordered two lights open box to see if I would like them. We installed them today so I've just ordered 5 more! Great size at 19" as our previous lights were around 11". Easy to install, love I can put the light in from underneath. I feel they really make a statement on our home.

Ordering was so easy. I have been looking at several ceiling fans for my bedroom and living room. What I liked the most was the email letting me know the fan I have been wanting was on sale, so I bought it. I still need one for my living room and I will purchase it from Lamps Plus soon. Thanks.

I was looking for a wall sconce to fit in my dining nook. Lamp Plus was having a sale. I found a very nice brass wall sconce. Easy website to navigate. I just ordered the lamp. I am sure if the lamp is not quite the right size, I will be able to exchange it.

Received an email today (05/01/24) saying I could get $15 off an order by signing up for text messages. The offer had expired 4/30/24 which I found out via chat. Not sure why an expired offer would be there on the email. Lara P found the problem for me that it had expired in the system. She was very helpful and sent me another offer code. Thank you Lara P for all your help.

The website has a wonderful selection of lighting. I specifically looked for entry hall chandeliers and the selection was wide-ranging in choices and prices. Easy to review details of each light and narrow down selection. Order was easy to place so I'm excited to receive.

Your site is nicely laid out. I as a customer prefer simple, clean and well organized sites with easy to see pertinent info. When reviewing your site it is most helpful that you give suggestions in certain areas when additional appliances will be needed. For instance the LED puck lights should have a link at bottom with pictures of drivers, cables, and accessories to go with the lighting system. Thanks. Brian

Great customer service!! This is the second time I’ve purchased from here!!! I would definitely recommend them for any of your lighting and fan needs. I will be ordering from them again in the future! Thanks for all your support!

I went to the store to order and found that the lights I want would take a long time to ship. While wondering what to do the sales rep found me a fine replacement that would ship much sooner. In fact my order arrived 3 days sooner than the estimated range of delivery dates! I then realized I had forgot one light. I went online and I easily found what I was looking for.

This company had a lot of options to choose, I loved so many of their products. I always leave satisfied with my purchase. Everything is amazingly priced! They had different lighting options based on my needs, Great experience..

Lamps Plus does not stand behind their products! We replaced every light fixture inside and out in our house a few years ago. The ceiling fan/light in our living room area is faulty and dangerous. We noticed the blades started drooping and finally started hitting the glass dome covering the light bulbs. It came crashing down onto the floor and shattered everywhere. Thank goodness no one was under it because it would have hurt them or possibly killed the person.

The website is very easy to navigate and the selection is also very good. My only issue is; I went to the store in person and asked the sales associate for 25 watt bulbs for our kitchen chandelier. He sold me some led lights that look terrible when turned on. They are very harsh and glare. I will return them for something else. I only wish the store was closer to my home.

I have ordered a number of items from Lamps Plus over the years and found the processes of reviewing and comparing options, getting additional information and ordering items very straightforward and easy. I have also found them to have an abundant and broad range of items to select from in a wide range of categories from bathroom and kitchen to outdoor.

I have been able to use the website by adding a picture of the rooms in my home to then see how the item will look. This has been a huge help to make a decision. The filters narrowed it down, gave lots of options and was very user friendly.

Wanted a fan for the master bath to circulate the air and help remove the humidity here in southern Texas. It was easy to find what we were looking for and check out was fast and simple with Paypal. Fan was even on sale. This was our second fan we purchased from Lamps plus.

Plenty of options, website fast and smooth. Like options to buy other things on same site. Have purchased items on your site in the past. Like return policy if we do not like item. Like previous experience praying for no damage on arrival. My wife and I did this together. It was sort of fun. We would give feedback to each other and talk over things. We were able to rule out some and make decisions together.

When updating my address I used autofill though the system would take it, it would then revert back to my old address. I had to do this over and over several times until it took. This was frustrating and almost prevented me from placing my order. This should be looked into.

I stumble upon Lamp Plus, by chance while cruising the internet. I love the products I see on the website. They are great! The store offers awesome discounts. This is my second order, I will try to buy more in the future. I bought lights for my kitchen island and dinette.

I ordered the same lamp a few days ago, and the price is more for this order for the exact same lamp. Why would that be? I tried the chat message and received no reply after trying several times. I would appreciate a reply to my email: **. Thank you in advance for your reply.

Marty was so helpful to me as a first time customer. If my experience with her is any indication of the culture at the company, I will definitely shop here again and recommend it to others. I look forward to receiving my item and seeing how it fits in my newly renovated room!

This is my second large order with your company. Your website is so easy to navigate! You have an amazing selection of options covering such a wide range of products. I look forward to receiving my new purchases and installing them in my new residence. Thank you for providing your consumers with such a pleasing experience. I also look forward to doing business with your company again in the future.

When I was deciding on lamps for my project, your chat staff were really helpful and pleasant. They checked special order requests and installation options. Although they weren't sure about changing plug in lamps to hard wired, I was able to find this information on the web - and the answer is YES. So yeah you can share this with your CS representatives.

Melinda at the Geary Street, San Francisco, CA store provided exceptional customer service in helping us navigate bathroom lighting. She was so patient with our questions and gave us plenty of her time while allowing us to wander and look at the website. We ordered five fixtures thanks to her. We will return when we need lighting for our other rooms. Thank you for your great service.

I have purchased items from Lamps Plus before and was very pleased with the quality of the items and the quality of the protective shipping containers. When I Googled "Backyard Fountains" and saw "Lamps Plus" in the results, I was ecstatic. You have so many types of fountains, it was hard to decide, but I did and I'm sure I will be happy when it arrives.