Lamps Plus Reviews

I was able to find measurements and styles easily. The Lamps Plus website made shopping easy as all pertinent item information was available. In addition, there is a chat option which would have been very helpful had I needed more information. To sum, the Lamps Plus site is excellent. I look forward to receiving a lamp that appears to be compatible with my measurement requirements in addition to fitting in with my current decor in the room in which it will be installed. At this point, I feel confident I can rely on Lamps Plus in the event customer service is required. I have shopped Lamps Plus some years ago, and had no problem with the merchandise.

We are first time customers and were amazed by the amount of selections to choose from. Since our home is located on coastal waters, there is always the challenge to find "sea-worthy" products. We quickly found the perfect modernized style for updating our home, both outside and inside. The website is very easy to use and we were able to tap in the exact style, size, color, and space usage to find the most appropriate fixture. There is an option to purchase "open box" for a reduced price that is backed by the company with a return policy if there is anything that doesn't work. The prices are right and fit our fixed income. We look forward to replacing a number of exterior and interior lighting fixtures. The quality and longevity will certainly add a better value when we decide to downsize. Even, then, we will be ordering from Lamps Plus. We look forward to receiving our order.

I had an excellent experience with this website, and I’m highly satisfied with both the product quality and the timely deliveries. Every aspect of my interaction with them, from browsing to receiving the products, was seamless and efficient. The team’s commitment to providing great service truly stands out, and I appreciate how attentive they were throughout the process.

Recently bought two matching chandeliers and today bought another one for over my dining room table. I have to say the selection is huge and the filters are very helpful in narrowing the choices down. It's always a little hard to tell from pictures, but the first two chandeliers are even more beautiful in real life. They are going to look great in my living room. The website is very easy to use and the shopping experience was excellent. Lamps Plus is a great source for lighting. I have received no incentive for this review, I'm just a happy customer and I think they should be recognized for their excellence. Thanks Lamps Plus.

The Lamps Plus website was very helpful in finding the exact outdoor lamps for the remodeling of my home. The house is a version of a planter's cottage/low country home sitting on a lake in the mountains. Lots of variables to consider in choosing the new style of outside lamps. The detail descriptions and specifications, plus customer reviews were all very helpful. I ordered 4 of the 18" for my garage and 6 of the 15" for doors and porch lighting.

Donna in customer service was great! I was looking to replace LED light bulbs for a track lighting system in my home. The bulb I had did not indicate any labels/wattage/size, etc. Donna was efficient, informed and extremely pleasant (and it was only 5:45am Pacific time)! You're fortunate to have her in your employ!

I hope it arrives with an appropriate bulb. I wish the larger chandelier were also on a closeout sale. This very much my style, I think...I am looking forward to seeing it in person! I have ordered from this company before and have been pretty happy. I wish you had more choices for narrow hall mirrors!

Spoke with Lori, we are in the midst of renovation 25 year old bathrooms, and work travel, no time to check the product in the box, one of the corners on the shade was wrinkled, not sure what happened, Anyways, Lori said it would be up for review, and was so cordial on the phone, reminded me of a diffuser my talented son broke awhile back, waiting till we noticed the light was even "shinier", the ceiling hall light purchased awhile ago, all we need was a diffuser, she figured it out, and hoping that is on its way as well too! You provide a good service team. We will be back.

I had just placed an order for a chevalier from LampsPlus. It is expected to arrive today. I called today to ask why a promotion code that was sent to me in an email would not work on a NEW PURCHASE OF 2 pendant lights (407J9). The customer service rep agreed with me that the email link did take me to the pendant lights I wanted BUT they did not qualify for the promotion. She had no other promotion codes to offer. I believe as a repeat customer that she should have honored the promo code (XTRA20) that was in my email and that also took me directly to the product I wanted to buy. Please adjust my order to reflect that. My order # is **

Donna H. was ABSOLUTELY AMAZING!! What a wonderful customer service representative for Lamps Plus. She made me feel confident & secure about the assembly questions. KUDOS TO DONNA!! I have ordered from Lamps Plus in the past and will continue to do so. I love LAMPS PLUS and will order more once this order is paid in full. Thank you, Valerie L.