Lamps Plus Reviews

To Whom it concerns, We had an amazing experience with Lamps Plus! For months we searched everywhere and not only could we not find the selection we were looking for to upscale our new home with new chandeliers etc. But more importantly, we could not find satisfactory service. It seemed nobody cared that much no matter what lighting company or decor store we traveled to. Until we met Susan ** at the Lamps Plus store at: 30 North Stephanie Street in Henderson Nevada. She not only helped us with multiple orders, in person and online, but even helped us with all the detailed and important measurements so that everything fit right the first time. Then she helped us find all the right incandescent bulbs, LED bulbs, dimmers and decor! Susan always went the extra mile and was very professional, knowledgeable and friendly. To us her help has absolutely made all the difference! Thank you Lamps Plus!! We will be back again and again.

The Lamps Plus website was wonderful. I was shopping for one specific item and it zeroed in on that. It was easy and so simple to use. I bought a floor lamp and it came put together. I just had to take two pieces, put them on top of one another, and screw them down. I used to work in retail and I'm familiar with products, especially the one I was purchasing, and the quality, the price and the shipping at Lamps Plus couldn't be beat. To purchase something in 15 minutes at an amazing price and an amazing quality, then have it arrive in days, makes it a fantastic purchase. So, if someone asked me, I would tell them to go online, go to Lamps Plus, and pick out a lamp. I've been in their stores as well and their stores are very well-organized.

Lamps Plus has these new lamps in town. I wanted to try those. The website popped up with the discount and the shades whenever I needed them. It's personalized and user-friendly. The delivery time was very accurate. Lamps Plus told me two to five business days and they did it on time. The one lamp had some issues, but they did it after four days. One side, they did it on time, and one side, it was a huge side tables lamp, was delivered to me more than six business days. The price range was almost $120. It was okay. Because of the price, I get it. But I paid 250 for the single table lamp. I figured out it had some lines on it. I got a little confused and I didn't even email Lamps Plus. But my friend visited me and said, "Maybe this is the best look, but this is the way it should be." It's the design.

I do not have an order number yet, just placed the order. I did a chat to ask what types of bulbs this fixture would accept & the fellow looked it right up for me. I expect to use incandescent bulbs because I have something like an allergic reaction to fluorescents, and am not certain about halogens yet for myself. We bought a lifetime supply of incandescents while they were still available. I was explaining to the fellow on chat how I could 'feel' a flourescent light a story below my feet without any visible way to know if it were turned on or not. I always knew because of how it made me feel. They haven't invented this condition yet but I guarantee I do not see through floors. The fixtures look nice and are a super price on clearance! We have iron scrollwork nearby, so they fit!

I ordered two lights, for a total of $239. It seems to me that shipping should be free, on that amount. The company charged only $10 per light, so that's not a lot. Also, be aware that there is a restock fee on some lights, if you return them. In general, the products that they are sell are good, and priced well.

I am building our forever home, I’ve ordered so many fixtures from Lamps Plus and I have to say your customer service is the absolute best in the industry. You pick up your phone. I got a great response and I want to say there’s clarity with the person that I’m talking to. There’s a helpfulness I haven't experience with any other company. Kudos to you guys. Keep it going and thank you so much!

I just placed my order and haven't received my lamps yet, but I have ordered from them many times and everything is usually perfect. If I am unhappy for any reason or if there is damage they will make it right. I love working with Lamps Plus! I would recommend anyone to order from them.

This is the second order I have placed with this company for a total of 3 light fixtures. This time I had a question about the fixture and Staff responded to my question within minutes; I received an email with a clear answer. Beautiful lamps and great customer service! Would recommend.

I was looking to replace a black lampshade that unfortunately I had fallen into and destroyed. My wife was not happy. I went to the Lamps Plus website and I was able to find a very similar lampshade. I've used Lamps Plus before and they always seem to come through making it easy, offering good quality and offering a wide selection of product.

Love the selection of stained glass fixtures available, I had a difficult time in my choice but I am elated with my final decision. I wanted fixtures to replace the antique ones I have over my dining room table and these will blend perfectly with my house full of antiques. Prices are great comparatively.