Lamps Plus Reviews

Lamps Plus has taken care of any issues that I had with my lamp. They actually went over and above to assure that it was all handled. I will certainly be ordering many lamps from them in the future, because they truly have the best selection around with the best prices.

The lamp was packed well but it took a good hour to unpack from the extremely tight styrofoam packing (had to rip box) and clean up after the broken styrofoam was found wandering everywhere. Started to put light together and two pieces on the pole did not fit. Just out of curiosity tried to turn on. Did NOT work. Wire was also way too long on the bottom. My guess is that it was never hooked up properly while making it. Company wouldn’t send a prepaid label until I took a picture. Haven’t heard back since I sent it. They will not send a box so will have to find my own. Never again…

This is my second order, first one was very successful, hoping this one comes as quickly and is just as nice. My dad is the one who first used the company and suggested I use again for setting up mom in a nursing home.

The site is super easy to use and to find exactly what will fit the lamp we have. (We wanted 2 shades for 2 lamps that we have.) But we couldn't find anything we wanted for the 2nd lamp-they were either too small or only offered in white.

Very easy to navigate and view products, I had seen the lamp at Target store before and was in my list to revisit. Then I saw Lamps Plus promotion via my BOA site so I searched their site and ran to this lamp and decided to go head with my purchase. Hopefully when it arrives it will exceed my expectation.

Just ordered 4, expensive pendant lights. I found them on Lamps Plus but tried to find them cheaper on other sites. Every other place was more expensive. We'll see how they arrive and work, but so far, great!

Lamps Plus website is super easy to navigate. I was shopping for lampshades and was able to view my selections in a photo of my room that I uploaded. That really helped me select the best lampshade for our room. Nice feature! Excited to receive the order.

In the street-facing side of our home, we have a light fixture that goes on at dusk 25% and then full power on sending motion. I didn't remember how I found it - only that it was Lamps Plus. I'm so happy to have found exactly what I wanted so easily on your website.

Excellent quality & service! We were completing our pool and outdoor kitchen and I needed to order outdoor fans immediately- the customer service Gal was amazing- she got right on it and I had six gorgeous outdoor fans delivered within 3 days- You would think that in Houston, TX, one could find fans, lighting very accessible! Did not happen! I have just now ordered several lamps for inside and wanted to give a “Hands Up”, for the quality of their products and the amazing customer service staff!

I called Tech Support, Emailed, and left voice messages. No response. I could not wait any longer and thus reverted to ordering two (2) Casa Vieja Fans (Trilogy, 43969) - ORDER ID: ** | Order Date: 01/20/22 | Order Total: $270.52. I have four (4) of these fans in my house. Two (2) of the fan motors make noise (one hums when turned on, one has a scratching sound as if a wire is loose). Cannot use due to loud noise. The installation is good, no loose screws, blades are balanced, clean installation, noise coming from motor housing (cannot open housing).

Navigation of the website from selection to ordering and payment was effortless. The only difficulty was in choosing from the many items offered. This site is highly recommended by my interior designer.

I have ordered from Lamps Plus numerous times, easy to order. I always get what I expect, I am never disappointed in the merchandise I receive, it is always as described on the website. I like doing business with them, their prices are reasonable. I highly recommend Lamps Plus.

Very timely shipping on orders. Nicely packaged. Customer service was great with a recent return for a defective part in a chandelier we purchased (different order). Was able to repurchase the chandelier and am very happy with the quality and design of the item.

I’ve ordered several items from Lamps Plus and have been very satisfied with pricing, shipping, using PayPal, customer service, and most important, the quality of the merchandise is great. I will continue to go to Lamps Plus for my home decorating needs.

We have been very happy with the lamps we have bought from Lamps Plus. First it was a chandelier, then a ceiling lamp and now we bought a wall sconce. It has been very easy to order on line and the delivery has been on time and delivered in good order. We have been recommending Lamps Plus to our family and friends because we are happy with the products and the service. Thank you!

I just ordered a floor lamp online in the style I wanted at a fair price. I have purchased lamps and two club chairs previously and have never had one problem with shipping or product. I look forward to the same quality and expectations for my floor lamp.

Shortly after beginning an order online, we decided to continue to check around to see if any other lights would fit our needs. A rep from your company called to make sure we were not experiencing any technical issues with the order process and offered to help us look for other lights meeting our needs and pricing. She explained that you all make the light we chose and 60 day price match guarantee. Wonderful customer service. Thank you!

This white flower ceiling lamp caught my eye immediately and knew it would be perfect in my new laundry room. I wanted something unconventional and this fit the bill. It was back ordered but I was contacted when it was back in stock, which was only a week, and I ordered immediately. Very easy to order, I love Lamps Plus, so many types and styles to choose from, website easy to navigate, thank you for that!

I purchased this old fashion vintage floor lamp for a Christmas present for someone who loves vintage antique lamps and furniture. He couldn’t have been more pleased when he open that box and saw this lamp. It was magnificent and it brought him much joy. I would recommend this lamp for anyone who loves vintage lamps. The only problem is that it did not come with the bulb. Finding the right amber bulb was a little tough and we still had to just be satisfied with what we found. Everything seem to be too bright. But I am remedying that by purchasing from this company two dimmers because he already had one lamp. He will be surprised when I hand him these dimmers because now He will be able to put any Edison bulb in there and adjust it to his liking. Thank you for making Christmas a true joy for someone!!.

I was able to find just what I was looking for in a somewhat odd request, an end table with a lamp attached. Hoping that once I receive the items that I ordered, I will be as happy as the order process.

Everything we’ve ordered from you all has been outstanding. Lamps are reasonably priced, excellent quality and even shipping is great. We have one suggestion to your site that would probably boost sales and save frustration. For the bulb shown in the product, do a link for that bulb. Otherwise, keep up the awesome work. Love that you now have furniture too!

I've ordered several lamps and now lampshades. I've been very happy with the quality of the product and the way they perform. The descriptions on the site are accurate. I found everything I've received to be TOP QUALITY. I would strongly recommend anyone to Lamps Plus!

As a response to my sad review presentation of a lampshade, which I purchased and was not the correct size, a Lamps Plus Supervisor sent me a response, telling me I could replace the shade with the correct size. To assist me with this task, she sent me a label to send back the inappropriate item. I called Lamps Plus this night and spoke with a wonderful Customer Support Representative, Robert A. He was patient, considerate, and extremely understanding of my situation and the resolution. Robert helped me with my new purchase and contacted his manager to make my shopping experience expedient. In addition, while on the phone with him, I checked on an outstanding item from my last order and found that the item had been ‘discontinued,’ so Robert, again, assisted me: with my order cancellation and refund to my credit card.

The purchasing experience was very easy. All of it was online and when I had one problem, they fixed it quickly. Also, the items I've gotten are great for the price. They're good for lights that you might wanna change every 10 years or so. I recommend them.

Whether looking for suitable lighting for your home in any location in the USA, you will always find a number of items to choose from! Lamps Plus has provided beautiful lighting for my homes over the years. Quick shipping and great customer service if you should need to contact them. You will not be disappointed.

I called for light bulb guidance before making my online purchase. The 2 people who helped me before I placed my online order were both knowledgeable and helpful. Unfortunately I cannot remember either of their names but they clearly had great training on good customer service.

Bought a chandelier which didn’t look right once installed. Contacted Lamps Plus who offered to help me with refund and return of it, or refund. My handyman was able to fix the issue and they still offered a partial refund of $75 for my trouble. Very excellent customer service, always with Lamps Plus.

My experience with this company from the time I ordered a floor lamp and had to return it has been hassle free. The customer service agent was so friendly and accommodating that I decided to reorder other products.

The process of placing my order was so easy. I read the reviews on this item which also helped me in making this purchase, My experience was very pleasant. I'm excited about receiving my merchandise. Great job Lamp Plus!

We bought a brand-new house that was being built and we ordered about six fans for the rooms. They're all working well and they look great, and we're happy with them. The quality is excellent and Lamps Plus should keep up what they’re doing and they should not make too many changes. They don’t need to.

I bought fixtures from Lamps Plus and my experience was good.

First the items were delivered to the wrong house in my neighborhood and I have to knock on my neighbors doors looking for my packages. Then when I opened the packages 2 of the 3 items that I ordered arrived damage. I had to reorder the replacement items to ensure they arrive prior to Christmas. Also, I will need to get these damaged items, which are in a big box to UPS for a refund and then wait on the processing of my refund.

I called your customer service number to confirm a eta for the above order. I spoke to Marty in Las Vegas. She was absolutely delightful. She was friendly, helpful and offered to place the order for me if that was easier. I told her I was ready to push send on the order via my computer but I appreciated her helpfulness. She even noted that I could call her back should I experience any problems with my order. Service like that is uncommon these days. Hold on to Marty-- She's a Keeper!

I have ordered many times from Lamps Plus and shipping is always free. I assumed shipping was free but when I completed the order it ended up being $19 for shipping! I would prefer to cancel the order.

I think Lamps Plus is great. You are a “must” go website when looking for lighting. I guess if I had anything to suggest, it would be more daring design. I will also check other websites that may not just be “lighting” centric, but they may have more unusual “WOW” designed lights and lamps etc. Or take a trip below The Bowery to the lighting stores who will have things from Europe, Japan or Brazil. I would not want an apartment that is filled with “Wow" lighting. The “Never saw anything like that’s so cool” types of lights, but one or two here and there make your space unique. And, most people underestimate the power of beautiful industrial design (you do have some) but they would potentially be more polarizing too? That being said, I am looking at 4 lamps I bought from you right now!

Your products are eye catching. However, they are deceptive in areas where one is looking for battery operated lighting. The appearance is confusing. I spent far too much time trying to figure out if it is or if it isn't and the experience should have been far less stressful than it was!

I've purchased in the past and they've lasted for years. I like the various styles that Lamps Plus offers. I'm building a house here in Florida, so I've purchased ceiling fans, a chandelier, and a couple of vanity lights. I like the quality. And when Lamps Plus has sales, the prices are reasonable.

With how our system is, I wish the lamps were connected more through our Yardi thing. But overall, it's an easy process. The lamps are durable for being an apartment complex.

One of the easiest & friendliest websites I have encountered in an age! I love the look of the fixtures I have ordered! I'm hoping for nothing but the best! Saw the ad in an older Architectural Digest.

I really like Lamps Plus. Most recently, I purchased couple table lamps. Lamps Plus has a big selection of stuff. The quality is wonderful, and the prices vary so much that you can spend a lot. Go for it.

I purchased a 12-inch sphere fire pit and it was easy and quick. Delivery was alright. It's exactly what I needed.

I asked what size light I would need to light a brass rubbing 2 ft wide and 8 ft tall, gold on black background. Then had to explain what a brass rubbing was. Was asked if I wanted a floor lamp. Said I needed picture light. Had trouble communicating. But maybe I expected too much. Placed an order.

I ordered over $400 in product and was charged $5 shipping for an open box item, your site claims free shipping on orders over $49. I also signed up for a text coupon for a $20 coupon. The email did not mention that it was not applicable for sale items. I asked support how to use the code and she sent me a blacked instruction and then ended the chat without asking. Probably wasted about 15 minutes or more trying to resolve these issues and was left with "nothing I can do for you". The place to enter the coupon code is very obscured on your cart almost like you don't really want customers to find or use it. I find these experiences to be rude, deceptive and a waste of my time.

Found just what I was looking for and was able to easily modify my purchase by calling support, cancelling shipment for one item and purchasing another. Would definitely recommend this site to others.

Called and talked with two people with questions about wanting to order and they were very helpful so we went ahead. So far this has been an A+ experience - hopefully it will continue that way and we will love the light we ordered! Thank you

I purchased a couple of light fixtures for my home, and Lamps Plus was good delivering everything on time. They could send out the coupons a little early though. One time I got a coupon I had to use in two days, and it was late. Other than that, I'm happy with Lamps Plus.

Searching for table lamps; color, size, so on. Had a nice selection in different price ranges. Easy to navigate. Currently have lamp with torn shade and there was a separate selection for shades. Checkout easy and painless. Gave only four stars because I don't believe anything is perfect. Would give 98 out of 100.

I attempted several times process my payment using Sezzle 4 payments and I see it is charging my card the full price. I will call my bank and deny the amount. Please call me using the number on the account. If you can not process using Sezzle please cancel the order.

Identifying the correct replacement LED bulbs for my new Lamps Plus lighting was confusing so I called Customer Support and Dave took care of everything, including asking me if my Electrician was installing an LED Dimmer. EXCELLENT TROUBLE SHOOTING AND CUSTOMER SERVICE LAMPS PLUS!!

I'm satisfied with Lamps Plus. The quality of the items I received has always been good as expected. The only thing was it took me three months to receive one item. It was too late until I received it and I needed to return it because I had to put on something else. But it was easy to order and return. My advantage is I am close proximately to a real store so it's very easy for me to talk to them, return an item or ask for questions. They have very good customer service.

I have been shopping with Lamps Plus for over 5 years. Love their quality, customer service and fairness. They are my go to place for lamps and whatever I need that I think they may carry. Even though I can sometimes find the same item elsewhere at a lower price, I usually opt to buy it here as I trust them to deliver what I asked for (not a cheap knock-off).

I've purchased many items from Lamps Plus in the last 4+ months. Personnel have always been very helpful as well as a very organized website which helped me know what I wanted. Been completely satisfied with all my items. Thanks for everything. Kay

We, especially my husband/installer, are impressed with the quality of ceiling fans we have purchased..... The easiest, most straightforward process he has ever encountered. I am thrilled with the style. Keep it up.

I found some very nice Bar Stool Chairs at a very reasonable and economical price. It was very easy browsing the site and there were a variety of good chairs to choose from. I also noticed quite a few other items I might shop for at another time.

Great place to find any kind of lamp. Had been looking for Tiffany type floor lamp for years, and finally found it today from Lamps Plus. Many choices and ordering through their website was very user friendly. Especially when I couldn’t make up my mind and had to go back and forth with order. Thanks to everyone at Lamps Plus! Judith

I am completely updating my home I just purchased and Lamps plus has allowed me to it within reason with excellent products. I've purchased ceiling fans for great room (excellent customer service when I needed help), unique lamp shades and now outside lighting and office ceiling fans. I enjoy that their style is not what you see in Home depot and that is it reasonably priced. Excellence and thank you.

I purchased two lamps from Lamps Plus with mixed results. I bought the first lamp two years ago. I'm still using it, and I am pleased with it. The second lamp, which I bought less than a year ago, abruptly stopped working. I contacted Lamps Plus, and they said to send it to them then they would send me a new lamp. Despite the fact that I've lost 200 odd dollars on the lamp, I don't want to expend the effort and expense of returning the broken one to them. It’s not worth it. This is a big lamp, and they don't cover the effort and cost of shipping it back to them. I would.

This is the third time I have ordered from Lamps Plus. It is a great site for lighting and ceiling fans. The selection is great and the prices are very competitive. It's a great sight for browsing and trying to decide what you want. I had to return my last order and it was painless. The return process was easy and quick.

I honestly cannot believe that customer service refuses to help you if you have a coupon for $15 off $50 and your item conveniently happens to be a penny off ($49.99). I KNOW they can do this on the back-end, many retail brands have worked with me on this kind of request and adjust your order once you place it. Not Lamps Plus, don't expect any courtesy - they absolutely refuse to help you. The rep told me to buy a lightbulb (which are $6 and $7+ each!) to meet the requirement, which then negates more than half of the damn coupon. I'm so aggravated that they would not make an exception over a freaking PENNY. Good job, you just lost my business!

We have been looking for unique bookshelves and were coming up short with low quality/cheap or nice quality/too expensive for what we were looking for. My parents suggested Lamps Plus and I'm SO glad we looked. We are excited for the bookshelves to arrive and they were in the price range we were hoping for!

We purchased a couple of lamps and returned one of them. The lamp was way too big. We thought we were getting something smaller and it turned out there was an option and we missed it in the order. But everything about it was very smooth. We decided to wait and see that we were issued the credit and everything went through well, and that happened. The lamps are installed and we like them. I told a friend of mine to order from Lamps Plus and if they're going to order more than one, just order one, and they'd get a nice discount offer to come back and get more. It's a good marketing strategy.

I had a very good experience with Lamps Plus in that I found myself ordering more products from them than from other distributors. What I like about them was the very quick shipping and the products were great. There are also lots to choose from. We had an issue with some light bulbs that the wrong bulbs shipped with a light fixture. We had to get them back-ordered then redone, but they stuck with it and got everything taken care of. We were quite happy with the company. When I'm going online to try to find a light fixture, I am more likely to go to Lamps Plus first. They stand behind their products.

I have been looking for simple floor lamps that can provide adequate light. This is a matching pair, neutral, with a touch of crystal accents, perfect for limited space and seems to match my decor. I liked the clean white shades and the height for reading and added brightness. This website was very easy to navigate. I may update after I receive them.

I had originally purchased this @ 7 months ago to be part of the 3-piece matching fixtures (Order ID: **). This piece fell apart and fell from wall to floor and broke 1 month after it was hung in July. I contacted Lamps Plus through a form just like this on this site and they never contacted me back. Not only do I have to purchase a replacement, but also at a higher price. Although 15 min from my home, I can no longer recommend Lamps Plus. Just send me my replacement that I am paying for and go away. Thank You.

Sharon helped me with the chandelier and we love it. Can’t wait to have it hung in my dining room. The desk lamp is exactly what I need in my office. Thanks so much for the fast delivery. I’m in my fourth month waiting for a couch.

The lamp came right away, and everything was great, including the way it was packaged. There was no damage, and it was very convenient. I love the quality too.

I especially like that I had the ability to see the fixtures in my room very easily from my phone. Buying a lighting fixture is a difficult decision for me because I know it is one I will have to live with for several years.

Hi, we went to Lynnwood location and Samantha ** helped us looking for Chandler and fountain. We weren't quite ready at that time to order but we went home and order online. Just want to make sure Samantha gets the credit/appreciation she deserves. Thank you.

They have all name brands, so it's conveniently located in one spot. They have detailed information about the product. I haven't received anything that I thought was misrepresented. I also get two-day air on all my orders at no charge. The representative that I work with all the time is Melissa, and she's been fine.

Ordered a fan Aug 22 and was supposed to ship Aug 23-24. After a few weeks without any shipping updates, called customer service (who was very polite and apologetic) only to find out fan was backordered and would not ship until Oct 16. on Oct 18th called again and was told fan would be shipped Nov 8. I was never given updates unless I called customer service. Cancelled order and trying once more to order a fan they say is in stock. If we have same experience we're definitely done with Lamps Plus.

I had purchased Osram Halogen bulbs from you in the past. I wanted to order more, but I just found out about the fate of Osram/Sylvania and halogen bulbs in general. Luckily, I easily found suitable Satco replacements on your site. Easy to search.

The lamps I saw at a local store were a few dollars cheaper at Lamps Plus so I bought them there. They've been sitting for a while waiting for their home. Our lake house is in the middle of some partial remodeling and we're not officially moved in. But we brought the lamps up there on Sunday and put them up where they're going to be just to be sure they fit. They're going on the main mantel in the family room. They're on either side of the mantel that we built on a rock wall. Aesthetically, I love them and I'm happy with them.

I ordered four fans from Lamps Plus. It's frustrating 'cause they're saying that my fans are not ready to ship until the 11th. That's two more weeks. It’s going to be at least eight weeks total from the original order. It also took me reaching out to them instead of them proactively reaching out to me and saying they're not going to get my order to me till then. I was wondering where they were and I had to reach out to them. I get too many emails from them, too, regarding ongoing sale promotions. It's annoying so I need to unfollow them. Other than that, it's been good. They've been quick to reply.

While remodeling my home last year, I called to get help with lighting. I received excellent advice and the 2 lights I ordered were perfect. I followed that order today with one more of the same lights and it was super easy!

I got buffet lamps from Lamps Plus and I had an issue with one of them. I was supposed to send one back but they said to keep it and they'd send me another one. They were gold lamps but when the other one came in, it wasn't the same gold. It was antique gold. They said to go ahead and send the first one back and they'd send me another one. It was going to be a crapshoot. They'd send me another one and if it matches the original gold, then those will be the two I use. If it matches the antique gold, those will be the two I use. That's not what I want. I want the gold.

The lamps have good quality. We picked up two of the items and then they delivered the other ones to the house. The delivery was good and timely.

I was looking for a traditional ceiling fan with remote and I could narrow down my search by size, color, and if it had a remote. While on the site, I thought I would look at the clearance things. I didn't know the site had firepits! I bought one that was exactly what I was looking for but couldn't find. Plus it was on clearance! Bonus!

We're thrilled with our order from Lamps Plus. It's what I thought it would be. We're Amazon shoppers, so we're used to getting things in a day. With Lamps Plus though, it was a little lengthy. It takes them longer to package things up and ship them.

I ordered a bunch of stuff from Lamps Plus over the years and they match the description. It’s a good website.

If you need some lighting, go to Lamps Plus and order it online. Their quality is good. I’m a repeat customer, and this time, I bought two ceiling fans. It was easy to do and delivery through FedEx was fast.

Madeline on the phone in two different calls was extremely patience and very helpful. On my next purchase I hope I am able to receive her on the other end of the phone. She was just great. Here's why, I'm surfing the web for a table and floor lamp. I dialed Lamps Plus thinking they were a different company. As they say the rest is history. Madeline was great, and I look forward to my next purchase with Lamps Plus. Thanks Madeline, I hope you have a great evening. Larry.

I found Lamps Plus on Facebook and then I opened their website. I was taking a look at all of their items and I found something similar that I was looking for, and I ordered through them. I also went to one of their stores to take a look at some of the items. But unfortunately, I didn't find the ones I was looking at their store, so I have to order them online. It says they're going to be delivered between tomorrow and October the 19th. The company can improve their shipping time. They could provide more specific information about the delivery.

We got some vanity lighting and a fan, and I did it all online.

I bought several lights from Lamps Plus. Most recently, it was for the lobby area of my home, both inside and outside. I've used their website on a browser on the mobile. I like that you can search by different uses and locations. The website gives you good filtering criteria so you can filter down and then find the one you want. The issue with large collections of lights is you can get overwhelmed but because they've got the right kind of filters in there, it makes it easier to find what you want. The delivery was excellent. There was one hiccup, which was actually a fault of Federal Express that something got stuck in their warehouse. Lamps Plus escalated to Federal Express, and then the thing turned up the following day. So everything went smoothly like it would with Amazon. It's been professional and it's been a pleasure to do business with them.

Really easy process. Good, clear photographs on the website that show from different angles, as well as actually mounted on a home. This is really helpful. Check out was very easy. Great experience this far.

Lamps Plus, 30 day return- no questions asked. Where’s the $90 restocking fee listed on website along with product weight requirements (how much does it hold) - not listed on website. Total scam and second item going back. My girlfriend is a lawyer, we are not paying restocking fee and we are filing complaint with local and state Dept of Commerce and BBB. This is ridiculous. I’m really upset. If we don’t get money back, I’m reversing on my credit card

I was shopping online and went to the "set of two" lamps to shop for bedroom lamps. Found a set I liked (64J44). Placed an order via PayPal. Very convenient. Hit one button and order complete. Mind you, the lamp is surrounded by "set of two" lamps. Only then do I see it's only one lamp. Hit your "Chat" and explain the issue. No satisfaction. OK, I ask if she can amend my order. Nope. Instead I get reminded that it's only ONE lamp. I added another on my own. Not happy.

Very large selection to choose from with ample range of prices to select from. The easy of ordering online was excellent. Disappointing in request for order number as the request almost cost a review due to length of order number.

Ordering was easy, lots of of lamps to select from, description included height and shade material which was nice. I am look forward to the lamps arriving and comparing to the description and picture on-line.

I wanted to thank David at ext. ** for being so helpful in talking through options with me. I appreciated his advice about what would work in our coastal zone and align with the style we are going for. He made it an excellent experience.

More and more people are using their smart phones to access the internet. Going to retrieve a code is not realistic as you cannot return to the original page! I have have not finished some orders for this very reason.

I have been looking to replace my outdoor lamp for a while. And I am very thankful to have found this one. It is very close in keeping with my home style. And I am very pleased to have found it at such a wonderful sale price! Thank you Lamps Plus!!!

The purchased of this lamp was extremely convenient because the website suggested the extra preferred bulb and dimmer switch that we also wanted. We look forward to receiving the lamp within one week, and we really appreciate the free shipping offered with the purchase.

Have been looking for a new motion detector for backyard. Couldn't find anything I liked. Decided to give Lamps Plus a try and went from not finding anything to trying to figure out which one I liked best. Would definitely recommend you.

First of all they had the best selection of lamps of everyone. Then, I ordered the wrong lamps and they were super easy to work with. They even helped me find what I was looking for and emailed me a wish list of choices. I highly recommend them!

Thought I had placed the order online and David called about 30 minutes after and said he noticed I had been looking at the ceiling fan, I told him I had placed the order and actually I had not. Thank you David. Order should be on the way.

After being a customer for many years and ordering from the latest catalog that I had, I called to place my order. The assistant told me that the catalog was out of date and the items I was ordering was full price. Is there any way to get the discounted price? Thank you.

Super happy to see you have a value pack for uplights-- I purchased the same ones 5 years ago for $14 but they were selling for $30ish for a single item. Glad that the same item in bulk were the same unit price as I purchased it 5 years ago.

While looking all over for table lamps we were pleased to be able to shop from the comfort of our home. Lamps Plus has many beautiful lamps to pick from. We picked the lamps that I think will look great in our family room.

I was looking to buy some outdoor spots for our pavilion and was interested in the down rods mentioned in the product description. Called Lamps plus and Christy ** pursued this with WAC lighting for 2 or 3 days. In this age of no telephone support it was a nice experience to have such personal and diligent follow up from a human being….a very nice one at that!

I have used Lamps Plus for years and am very satisfied. Needed to update the lamp in the den and was very pleased to find what I needed. Aimee on Chat Line was patient and took her time and helped me find exactly what I wanted.

I had read reviews about shipping damages on a glass lamp shade from 2011 but thought they might have worked on the problem since then as I was ordering a glass shaded lamp. My gamble paid off, the lamp came in primo condition. Nice job LP!

I had a good and easy experience purchasing online. But I also had a good experience speaking to customer service about a product I was nervous to buy (chandelier). He thoroughly explained and dismissed a rumor that your company does not give a full refund if something is returned. Now if this product looks good I may buy the much more expensive chandelier.

I just placed my first order online. I think it’s so helpful that your viewed items can be saved and you are given similar choices to view so you can narrow down your selections. I visited one of your stores in Phoenix and I wish there was one near me on Michigan. I can’t wait to get my lights.

Placing my order was easy. The website is easy to navigate. The selection is huge and at times overwhelming. I love the idea that you have certain lamps that come in 100 colors. This is my first order with the company. I may have more to say after I receive my lamp. I am hoping that the color is what I want as there were so many different reds and it is hard to tell the exact hue on a screen. I look forward to receiving my merchandise.

The choices are exceptional and the quality and prices are outstanding. We bought exterior lights for our home and couldn't be more satisfied. We recently renovated (finished actually) our kitchen, and had been gifted Restoration Hardware pendants for our island years ago, we still have them, but wanted and couldn't afford for over our sink area. We found a very close and lovely pendant with Lamps +. Thank you!

I was trying to furnish a condo for Airbnb, so I went to Lamps Plus because I could get things quickly. There were some things that came damaged, but they replaced them very quickly. I enjoyed them, and I’d use them again.

I experienced attentive and responsive customer service reps with my purchase. I am impressed with the packaging of the products. Will place another order since the Art Shades are beautiful and unique. Thank you.

Have been looking at table lamps for several days and finally found a beautiful pair at Lamps Plus. Not the first time ordering from Lamps Plus. Have always been very satisfied with purchase and service.

I have purchased different items from Lamps Plus over the last year: a light fixture for the powder room, lamp shades for the living room, and most recently, path lights for my backyard. In my experience, they offer high quality product, the items all arrived promptly and in perfect shape, and they were exactly as described (that is not always the case when buying online!). The designs are modern, great variety of options to choose from, and I find that most - if not all - are of high quality.

When purchasing fan I used the shipping timelines but downrod and slope adapter is going to be shipped much later. I also don't know if the fan needs a slope adapter as other sources indicate it has tri-mount system. The shopping experience would be better if the site had product reviews. I had to use other websites to get info on how people actually liked it.

I purchased an open box light fixtures and it said there was no shipping expenses, my invoice did not show it, but then it went to PayPal, and they put a 75 dollar shipping fee on it. That certainly wasn’t listed in the checkout page. I contacted them immediately and they told me they could not cancel the order. Bogus!!! Bait and switch tactics. No shipping! Then shipping. And then no customer service that is willing to fix. I will never deal with this company again. I have no problems getting open box lights sent to me with free shipping from other companies. The light was 70, and the shipping and administration was higher. Crazy. Oh, then they say I can return it but I have to pay shipping again.

Lamps Plus caught my attention and I found what I needed. It’s very hard to find the right and specific measurements and lamps, especially when you are doing something custom-made. Lamps Plus checked all the marks so that was good. Customer service was fine. We bought lamps for our master bathroom and they came at the time we were told they would. There was one thing on the lamps but my husband was able to fix that so it wasn't a big deal. But somebody who is not handy might get stuck on it. Other than that, the lamps were perfectly fine. They work beautifully and we’re enjoying them very much.

We had good communication with the Lamps Plus reps. We bought some exterior wall-mounted lamps and so far, they’re good. It’s as advertised.

I wasn’t able to enter my billing address. It asks to check the box same as billing but both sections were labeled as shipping address. Not cool. Please fix this glitch as I’m sure I will have problems and this already seems like a long delivery time. I ordered today which is the 12th and it says I won’t get it until Sept 3rd! Jeez! Where is it shipping from???? Antarctica!!!!

I have purchase multiple items and every time I have been pleased with my purchases! The items have been quality materials and ordering and shipping have been a breeze! I would DEFINITELY recommend to friends!

We are remodeling a home right now, so I purchased some fans and a vanity light and the quality is very good. When I ordered one light and it came in, it was huge. It was my mistake, but Lamps Plus was so super about refunding it. I got something else that, since it was smaller, costs a lot less. The huge light had to be freighted out, but they sent this great truck to our residence and took it away. They were so wonderful about the whole thing, so I'm very happy with the company.

Navigating the site was straightforward. I bought a couple lamps and the delivery was done in a timely manner, especially with COVID delays. I figured the lampshade would be stationary, but it moves around a lot. Other than that, it’s fine.

I love shopping at Lamps Plus Upland CA store. Harold has been particularly helpful. Even when really busy he always takes time to acknowledge that I am waiting and does his best to get to me. Made my return really easy. I have enjoyed what I have purchased.

The website had a variety of items that I was looking at. I bought more than one item, including the chandeliers, and I didn't find anything wrong with the quality of what I received. They can make it cheaper though. All in all, I would tell friends about Lamps Plus.

This is the third time I have ordered this fan because I love it so much. I have a shabby chic/French country theme and this fan is perfect. It is beautiful, functional and quiet. It moves much more air than the fan I am replacing it with. Shipping is quick.

The quality of the product was good, but they didn't fit on the exterior of my house. I returned them and it was easy. I emailed Lamps Plus, then they sent me the shipping labels. I’m gonna purchase from them in the future. I just have to figure out what I want now, and I’m still looking for them.

I was at my local home improvement store recently and I ran across this beautiful contemporary ceiling light that I fell in love with and planned to purchase at a later date. I was so happy to see the same light on your website marked down. I ordered it and I can pay in installments through Sezzle. Thoroughly pleased!

I was looking at lamps for a little corner of my kitchen that's dark. I wanted something that would be small and shine just enough light in that corner. What I ordered is perfect, and it came perfectly packaged and in a very timely manner. The process was very quick, easy, and customer-friendly. Quality's good too.

I am a 9-year customer of Lamps Plus. I placed my first order in 2013. I wish that you still carried the Scavo lighting fixture for the Casa Montego Fan, but I am certain that this new ceiling fan will complement that fan.

I was looking for a lamp that would come on by touch. Lamps Plus had what I needed, and it was easy to purchase. Sometimes though, the lamp doesn’t stay on like it should.

We liked the lamp that we saw, so we went ahead and purchased it. We’re happy with what we got. The quality is good.

I needed to buy a number of lamps, and Lamps Plus ​had a wide variety. I could stay on one website and get multiple, different types of lamps. The last couple of years, I bought a lot of lamps from them, including floor lamps, pendants, kitchen flush lighting and bedside lamps. For what I needed, the quality was perfect.

I purchased a few things from Lamps Plus. I had two living room table lamps, a light over my dining room table, and the lights in my kitchen. Everything was good with the quality. But I wasn't happy with the table lamps. The shades had dirt on them. Otherwise, the lamps were very nice.

I have always been very happy with the products I have ordered from Lamps Plus. Loyal customer for many years. I was just disappointed that I had to pay 9.00 for mailing on an open box item. My total order was almost $300.00 and I think there shouldn’t be a mailing fee.

We unfortunately had to return the 3 larger lights because upon opening 1 box to hold light up for visual it on the house it was too big. And although not the reason for the return, the glass was also broken for that light. The Lamps Plus Rep was so nice and the return was hassle free. We placed a new order for the next size down and kept the smaller lights on order.

Site says in stock, ships 1-2 days. Email next day that item is delayed for 3 months. No attempt to make it right by offering outlet items, or check local store stock. Adding more pain is that even after discovering my item was out of stock, YOU CAN STILL ORDER IT! "Available in 1-2 days". Customer service ticket to cancel was the only thing bringing this to a 2*.

The website never had a place to apply my $15 coupon I was sent as a new home buyer here in Florida. QPNHLP12547 is the $15 discount code that was to be applied to this order. Please apply and update my correct charge to a lesser charge. Thank you in advance for your assistance.

I have ordered from Lamps Plus, several times, and find every experience high quality. Products are of very good quality and are accurate descriptions. Shipping is free and makes the value even better. Usually, shipping time is exceptional.

I went online and then I needed information, it was so easy to chat with Mariel (I think that was her name). She made sure I was ordering the floor lamp I was researching. The website is very easy to use.

Your website is better than any other when shopping for light fixtures. The selection of products is amazing. Prices are very reasonable, and the quality looks to be excellent. Great information provided on each and every light fixture. I look forward to receiving my two semi flush mount ceiling light fixtures. Thank you for an amazing selections of excellent products!

I have ordered several times and placed my order in less than 4 minutes. On one order part of the order was damaged and when I called to report the problem they immediately sent out the replacement parts which arrived within a few days and I was very satisfied with the service I received.

Website is easy to use, description of product is thorough, I also called the store and asked a question, and was answer promptly. I'm happy with Lamps Plus either shopping in the store or online.

I signed up for a 15% off coupon off on my first purchase. The coupon code was 15EXTRA. However, when I put in the code, it stated that it was invalid and would not give me the 15% off on the purchase. In the future, rather than LIE to your new clients, just don't offer an incentive with a percentage off.

Ordered a lot of light fixtures for our new home - ceiling fan, exterior lights, under cabinet strip. The ordering experience is great, the site is well designed. The products were shipped immediately.

The correct rate for my address is 6.25%. You are consistently charging me 8.25%. This is the state rate of 6.25 plus a city rate of 2%. I do not live in a city or other sales tax area so I do not owe that extra 2%.

Love your website. Super easy to navigate and the filter capabilities are ideal to help zero in on exactly what I was looking for. Thanks so much, I’ll be back as I just bought a condo that needs a ton of updates.

Ordering from this company was very easy, and they have an amazing assortment of Lamps. I searched for the lamp I wanted, and your company was the first to pop up on the screen. I just purchased a new house, and I'm buying all my lamps here.

The lamp came and it was unassembled, but it was easy to assemble, and it's a nice lamp. It's the style I want. I would have liked if it was a bit sturdier. The lamp it replaced was a-30 year old heavy lamp that we didn't have to worry about anybody knocking it over. This one is a bit more on the flimsy side, but it looks nice. So, it serves the purpose, as long as no one touches it. Go on the website and see if you can find what your interest is. There were a lot of filters on the Lamps Plus website, so that I could filter to get the qualities of the kind of lamp I was looking for. There was quite a wide variety there, all kinds of styles. Go for it.

The online purchase for a flush-mounted ceiling light replacement went smoothly and quickly. The telephone contact for a replacement part for a ceiling light/fan combination was courteous and informative. I was impressed with both experiences.

The two chandeliers I got have very good quality. There was a piece missing on one of the chandeliers and Lamps Plus sent it out immediately. I was very impressed with their customer service.

I got a table lamp for the family room and the quality was very good. It was well-packed. Ordering is easy online these days but the designs that Lamps Plus had were very unique that you wouldn't find anywhere else.

I ordered 4 lamps recently and love them. They were easy to assemble and so pretty. I am now ordering two additional lamps for my upstairs bedroom. I can't wait till they arrive. It is amazing what changing a few things in a room will do.

I just finished ordering a chandelier. I think it was the fastest order that I have ever done online. Am eager to see the fixture in my home. Sure wish that there was a Lamps Plus store in my state, but maybe the online experience will be nearly as good as the in-person visit. More later...

Easy to view all the lighting that was specific to my needs and super speedy check out. So much better than all of the other sites that I have been trying to use for this search. All completed in less than 30 minutes - including decision making.

I have been looking for Lamp Post Lights and came across Lamps Plus, I was so pleasantly surprised with the selection and especially the quality and reasonable prices. I firmly believe that you must buy quality of outdoor lighting. The items are pictured nicely and described accurately. Free shipping and returns is a plus as well.

I got three lamps, two table lamps and a standing lamp. I like the quality and Lamps Plus was a good company to deal with.

The quality of the products I purchased from Lamps Plus was good.

When completing the information for a billing address that is different from the shipping address the prompts ask for your shipping address very confusing. Also why do I have to pay shipping for open box items? Delta faucet did not require me to pay shipping on they are open box!

I have bought many lamps over the years with LampsPlus. It is my go to store. Their pricing is competitive and their lamps are of the highest quality. In the last 3 months, I have bought 4 lamps alone. I’m always pleased with the outcome and how they add to my room.

I have bought my lamps from Lamp Plus for a long time now. I like their choices in quality, and how easy it is to complete the transactions. I have always been pleased with the products once I receive them.

So easy to find what I need at a reasonable price. Loved the many choices too. Also adding the appropriate light bulb suggestion is 'perfect. Then you can set up the whole thing at once. Thanks for that.

Our purchasing experience was pleasant. We found what the kind of item we wanted. The site had most of the information we needed in order to make the purchase. IMPORTANT: It would have made our decision easier if the "catalog" had mentioned the material (cast stone or resin) used to make the piece.

I had to return an item recently and got charged an $8.00 return fee. Very disappointing. The amount is nominal, and couldn't possibly make a difference to Lamp Plus's bottom line. But the practice is very off-putting to customers. Other stores simply don't do that. Is it worth $8 to piss off your regular customers?

Found online at Amazon and noticed they were from Lamps Plus who I've used before so I decided to check their website first. To my surprise, they had an open box special for one of the two lights I ordered, saving me $8. Every penny help and it looks as though the lights will ship out same day or perhaps the next. Great company!!!

The item advertised is very unique and attractive looking. I just placed the order so I haven't actually seen them in person. Using the "CHAT" option was very helpful and quick - extremely pleased with the transaction.

We've been looking for pendant lamps to replace the ones that were installed in a condo we recently purchased. We have looked at a number of web sites but didn't find anything we really liked. Today, we were looking at the Lamps Plus site and found just what we were looking for -- on sale.

We were at Lamps Plus to replace patio lamps and noticed a ceiling fan that we liked. The person that helped us was very informative and helpful. We thought about it and decided to buy the fan later so purchased it online.

Webpage was easy to read and follow. There were many products to choose from. I was able to find the product I wanted and placed my order quickly. I was very satisfied with the ease of placing my order and the quick confirmation.

I had looked on Lamps Plus for an item and put it in my cart but did not purchase it. I then received a postcard in the mail suggesting that I purchase that item with a $25 coupon. I followed the instructions using the QR code and signed up for Lamps Plus text. When I went to purchase the item, the coupon did not work, I called Lamps Plus and was told that the item in question was now "on sale" and the coupon could not be used. This is terrible customer service.

I've been looking for weeks for new lighting for my master bath. The majority of sites do not have brass fixtures in stock. I did 2 things with lamps plus today, first I called your Chandler, AZ store and ordered lights directly and was given a 10% off discount because Lamps.com offered me that, then I ordered a second pair of vanity lights online that I hadn't seen before. Looking forward to their arrival so that I can finally have vanity lights. I will return to the Chandler store whatever vanity lights do not work out.

Yes I did have a very good experience today shopping on www.lampsplus.com. I had found a super sale on a $600 chandelier I had my eye on for almost a year. So when I saw it was sale for less than $200 I just knew it was right for me to buy Immediately!