Kohler and BOCA both build custom walk-in tubs that make bathing safer for older adults and others with limited mobility. One of the most important features of a walk-in tub is its low step-in threshold: Kohler’s is 3 inches, while BOCA’s is 2 inches. The standard features for each brand are also different: Kohler walk-in tubs come with water and air jets and a heated backrest, which are optional items on a BOCA tub. Each company backs its tubs with a lifetime warranty and is rated highly by customers.
Kohler is best for bathers who want a tub that comes with plenty of safety features as well as water and air jets. Kohler is also a good choice if you want a broader update to your bathroom, giving you options for custom bath walls and a shower package.
BOCA is best for bathers who need an extra-low step-in threshold. It’s also a good choice for those who want a standard soaker tub or those who need a bariatric, wheelchair-accessible or two-seater tub.
Kohler, with over 140 years of experience in plumbing technology, is a leading designer in the walk-in tub industry. Each tub is designed and built in the U.S. and comes with a low 3-inch step-in, 17-inch seat, hydrotherapy and air jets, a multifunction handshower with three spray settings, fast drain and fill technology, interior and exterior grab bars, a control panel and a heated backrest. It also includes Kohler’s limited lifetime warranty, covering components such as the door seal, faucet, handshower and jets.
Customers have the option to customize their Kohler walk-in tub with their choice of size, color (white or cream), faucet finish (brushed nickel or polished chrome) and LuxStone bath wall design. Kohler’s local authorized dealers provide in-home consultations and guaranteed quotes and install the tub and remove your old bath in as little as one day. Financing is available through GreenSky.
What Kohler customers say
Kohler walk-in tubs have good reviews on ConsumerAffairs.com. Customers say the process from start to finish is easy and the staff is knowledgeable, professional and friendly. Customers are also very happy with the comfort level of the walk-in tub. Some customers say that Kohler is very expensive but worth it.
BOCA has installed over 5,000 tubs during its 14 years in business. Its walk-in tubs are made in the U.S. and feature a 2-inch step-in, among the lowest you can find. The tubs are made with a marine-grade gel coat and fiberglass and have slip-resistant flooring and seating, grab bars, a leakproof door, a head pillow and seat cushion, anti-scald technology, an overflow drain and a quick-release drain. Customers can choose a white or cream tub and add options such as whirlpool jets, air jets, chromotherapy, aromatherapy, heated rests, a massage system and more. There are seven tub sizes, including models supporting wheelchair users and individuals up to 450 pounds.
BOCA provides a lifetime warranty on all parts and components, and it offers installation services. You can contact the company for a free quote.
What BOCA customers say
BOCA has a very positive reputation on ConsumerAffairs.com. Reviewers frequently mention the company's great customer service. When it comes to the tub, customers are pleased with its easy entry, safety features and relaxing jets. Most tub owners are satisfied, though some weren't pleased with the contours of the seat or the texture of the tub's floor.
Bottom line: Kohler or BOCA?
Kohler and BOCA are both well-reviewed walk-in tub manufacturers that offer high-quality products. Each company offers custom design options and access to professional installation services and backs its tubs with a lifetime warranty. There are differences, though. For example, BOCA walk-in tubs have a step-in threshold that’s 1 inch lower, while Kohler walk-in tubs have hydrotherapy and air jets as a standard feature. We recommend contacting each company for a consultation to go over your needs and budget and making a decision based on which feels right for your home.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
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