Safe Step vs. Kohler
What is the difference between Safe Step and Kohler?
A walk-in tub is a significant purchase, so it pays to make sure you choose the right one for you. Safe Step and Kohler have fairly similar walk-in tub offerings, and both companies let you customize your walk-in tub with a range of features. Keep reading to see how they match up.
- Safe Step is the best choice for customers who are interested in one of its temporary deals or don’t need as many design options.
- Kohler is the best choice for customers who want more design options and can stretch their budgets for additional features.
Reputation on ConsumerAffairs
 |  | |
| Overall star rating | 4.3 | 4.8 |
| Verified customer reviews | Read reviews | Read reviews |
| 4.3 | Read reviews |
| 4.8 | Read reviews |
Cost and installation
| | |
| Basic tub starting price | Only available with quote | Only available with quote |
| Installation | Included | Included |
| Financing offered | ||
| Discounts offered | ||
| In-home quotes required | ||
| Warranty - Labor | Lifetime | Lifetime |
| Warranty - Parts | Lifetime | Lifetime |
| Warranty - Tub | Lifetime | Lifetime |
| Only available with quote | Included | Lifetime | Lifetime | Lifetime | |||
| Only available with quote | Included | Lifetime | Lifetime | Lifetime |
Available walk-in tub types
| | |
| Soaker tub | ||
| Wheelchair-accessible tub | — | |
| Bariatric tub | — | |
| Tub/shower combo | ||
| Two-seat tubs | — | — |
| — | ||||
| — | — | — |
Tub features
| | |
| Step-in height | 4 inches | 3 inches |
| Fast drain | ||
| Quick filling | ||
| Grab bars included | ||
| Number of hydro jets | Not disclosed | 10 |
| Number of air jets | Not disclosed | 17 |
| Chromotherapy offered | ||
| Heated seats option | — | |
| Heated backrest option | ||
| Remote control option | ||
| Showerhead options |
| 4 inches | Not disclosed | Not disclosed | ||||||||
| 3 inches | 10 | 17 | — | — |
Services included with installation
| | |
| Bathroom door resizing | ||
| Old tub removal | ||
| Wall repair and repaint | ||
| Electrical wiring | ||
| Flooring touch-up |
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All information accurate as of publishing date.
Safe Step
Safe Step prides itself on making its walk-in tubs and showers in the United States (specifically Tennessee). Its walk-in tubs come with some standard features, but they are also fully customizable with add-on features.
Safe Step walk-in tubs have a 4-inch entrance threshold that makes it easier to get in and out of the tub. Optional features include chromotherapy lights, heated seats, heated backrests, gentle air jets and a rapid-fill faucet. The company offers some discounts along with financing options.
Before you order, Safe Step sends a specialist to your home to measure your tub space and make recommendations based on the size of your bathroom and your needs. Safe Step provides full-service installation that includes hauling away your old bathtub.
What Safe Step customers say
Safe Step customers who have left reviews on our site like that the company offers haul-away services as part of the installation. Additionally, reviewers praise Safe Step's customer service and easy process for purchase and installation. Customers also think Safe Step has good prices compared to other walk-in tub companies.
Their reps are very commendable. The installers were friendly and they came when they said they would and brought stuff when they said they were going to bring stuff.”
– Jack of Stratford, CT
Kohler
Kohler has more than 140 years of experience and is an established brand in the plumbing industry. Its U.S.-made walk-in tubs can fit within a standard tub space and are highly customizable.
Kohler sells one model of walk-in tub that comes with a 3-inch step threshold. Customers can choose features to fit their preferences, including hydrotherapy jets, air jets, an extra-wide door, safety grab bars, slip-resistant surfaces and a hand-held shower wand.
What Kohler customers say
Kohler customers who have left reviews on our site say they appreciate the quick installation process that can be completed in a single day. Additionally, customers praise Kohler’s walk-in tubs for both their comfort and high quality.
Getting a walk-in bath was a necessity. Working with the sales representative at Kohler was a very good experience. I like my Kohler. I like that it has a seat and it drains really easily. It does not take a long time to fill, too. I would recommend Kohler.”
– Agnes of LA
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Bottom line: Safe Step or Kohler?
Safe Step and Kohler are both good choices for a walk-in tub. They can both help you craft a customized walk-in tub with features to fit your needs and wants. However, they do appeal to slightly different types of people — Kohler has a wide variety of design options, while Safe Step might appeal more to those who care more about cost.
Remember that walk-in tub costs vary based on many factors, including the size of your bathroom, the size of the tub and the features you choose. Many companies work with you to help you find the best way to pay for your walk-in tub.
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