Kohler Walk-In Bath Reviews

I heard about Kohler through an AARP magazine. I was particularly drawn to it because the door swung inward, which was a feature we liked. The sales representative who came was very efficient and knowledgeable. He had testimonials, videos, and all the necessary information. He was smart and did a good job.

I recently installed a walk-in bath from Kohler. I discovered Kohler when I searched for walk-in showers online, and a few companies reached out. The quality of Kohler's materials was superior, even though the prices were comparable among the options I considered. Jack, the installer, did a great job. He tore it out in one day and put it in the next. The workmanship was outstanding. While the project wasn't inexpensive, it was well worth the investment due to the high-quality finish. I particularly enjoy the overall experience the bath provides. Both my wife and I find our showers more enjoyable now. Overall, I am extremely satisfied and would confidently rate my experience five stars. The price, customer service, and the bath itself all deserve a strong five-star rating.

I first heard about Kohler through some research I did, and I chose Kohler because it was the first company that came up. The sales visit with the Kohler agent was good; he was professional and knowledgeable about the product. On installation day, I was prepared and ready. When the installation team arrived, we just left the room, and they did their job. It took two people to complete the installation.

I purchased a Kohler walk-in bath for my 90-year-old mother-in-law after researching the best options online. We chose Kohler because of its low step-in height, and we're absolutely satisfied with that decision.

When the sales representative visited, though he seemed new, he was personable and genuine, which put me at ease despite my usual caution with salespeople. My main issue was not about him, but I was advised to upgrade my 50-gallon hot water heater to a 75-gallon, and even that wasn't quite sufficient. I wish I’d been advised to do the 90. I'm considering moving up to a 90-gallon if adjustments don't solve the problem. I'm very disappointed. It cost me $2,500 to convert from the 50 to the 75. I do not wanna have to pay again to go to the 90.

I decided to get a walk-in tub from Kohler because they were one of the first companies I found online, and I've had good experiences with Kohler products in the past. My experience with their plumbing materials has always been reliable, which influenced my decision. The installation team for the walk-in bath was very professional, which I appreciated. As for the salesperson, although he didn't actually sell me on the product since I was already interested, he was professional and personable.

I've been aware of the Kohler brand mainly through advertisements, possibly on TV or in magazines. Their reputation with products like toilets made me confident in their expertise. The Kohler walk-in bath salesperson was very knowledgeable and explained everything thoroughly. The installation team was also very nice. English wasn't their first language. They sent a young lady along that was the translator if I had questions. If she needed to ask them a question, she'd ask them and then she would explain it to me. The finished product was satisfactory, and although I prefer showers, the bathing experience it provides is fine. Overall, I'm satisfied with Kohler's product and services.

Customer service, product quality, and the sales representative were all excellent. I first heard about Kohler when my mom was searching for a walk-in tub, as she needed one. Among the options we considered, Kohler stood out because it is a well-known brand, and we really liked their product. The installation process went smoothly. The installers were polite and pleasant to work with, which was refreshing as I had other work done on the house over the summer. They were patient and took the time to explain things if I had questions. The installation took about two days, and the quality was excellent. However, there’s an issue with the trim on one side of the door that is coming off, but I have not reached out to Kohler about this yet.

I chose Kohler for my walk-in bath because the brand has been around for a long time, and I felt confident in their product. The sales representative came to my house, showed me the product, and discussed its features and pricing. I would rate his professionalism and knowledge a perfect 10 out of 10.

We liked the sales rep of Kohler and felt he was being honest. He was very knowledgeable, personable and friendly. The installation was a two-day process and everything was good. Loved the first crew that came in. They were great. The first plumber was very good too. They upgraded the hot water tank to a larger hot water tank without us knowing about it. But they didn't charge us extra. They did not put in one of the pieces of equipment that was supposed to have been put in. But when I called in, they fixed that.

The Kohler sales rep I worked with was wonderful. The installation team was wonderful as well. Regarding the product, I like that I can sit and either take a bath or a shower.

Kohler Walk-In Bath was wonderful to work with. I like the ease of getting in and out of the walk-in bath, and how quick it fills up and drains.

Kohler is a well built tub. I don't have to step up near as high as the regular tub. I like the jets right now. The installation team did a really good job. The sales rep was nice, and he explained everything well.

My experience with Kohler was very good. Two people came and they did the demolition of the old bathtub, which was not a walk-in. My tub has a jacuzzi and it has some bubbles and it drains fast. Fills pretty fast too. Overall, it's very good.

It took two days. The installers were professional. I like everything about the tub. But I have to call them back because the wand spray with the tubing that comes out like a shower spray thing is not working. Otherwise, it's a good product.

My mom and dad asked me to do a research and see if I can find a good company. I did a research online. I know that Kohler is a good company and my parents were very impressed with the presentation. The gentleman was super nice and explained everything in detail to both of them. My mom got a walk-in tub and it has a shower hose attachment that goes on it. It has all the features. It was extremely pricey, but as my mom said when my dad's mouth dropped open on the price, "You got the truck out there? This is my truck." It's not something we never priced on before and that's what I tried to explain to my dad. We got a lot of nice discounts and my parents wrote a check for the tub, so they got a discount on top of that. I think the price reasonable, but I've never priced a tub. For what my parents got and as much as my mom loves the tub though, it's perfect.

I picked Kohler because of name recognition. And they had a product that looked suitable, so I called them. They sent the wrong product on the first shipment. We waited and waited for the tub to arrive so it could be installed. It was supposed to have a left to right opening door, but it didn't. It had a left to right opening door. We're in Montana. It came all the way from Idaho. They had to take it back, order a new one. That put off the installation another three weeks.

I went online looking at the different walk-in baths and I liked Kohler the best. We had done our homework and worked on it for a couple of months before I made an appointment for the salesperson to come to the house. It was very good dealing with Kohler’s reps. They were very willing to work with us. The installers were terrific and the whole company was exceptional. My mother is 98 and lives with me and she couldn't be steady in the shower. So I bought the walk-in tub so she doesn't have to climb anything. That's the safety feature that I bought this tub for that wasn't on all the other tubs. We love the product and I would recommend Kohler to anybody that wants to look at these things. They're very expensive but it’s worth it. It's a whole different change in the house but the installers got it done quickly without a big mess and we're very happy.

First, I was looking at Safe Step, but then I wanted Kohler because it was a better name. Their sales rep, Nick, was excellent with everything that he was explaining and everything that he had done for me. I had an incident wherein I was in this situation while I was on the floor and he helped to get me up. The installers were excellent too. They put everything in and they were very neat. The tub is excellent as well. I'm more relaxed and definitely feel safe and secure being able to get in it.

The sales rep was a reasonable guy and the installers were professional. Installation took two days, and the tub is good. I'm 74, so I didn't wanna fall. I get in and out, and I like the jets.

I'm a retired plumber and I knew about Kohler. I like them. The rep was very nice and explained things good. He showed up when he said he would. I knew what would happen because he told me in advance. He went right through it like it was supposed to. Filling up the batch should be a little quicker, especially the drain. But my wife likes to go in it because it's very convenient. The features are all good.

My experience with Kohler has been very good. I saw it in an AARP magazine. There was another one as well, but I used to live in Wisconsin. So, for me, Kohler is a name of quality. The sales rep was a serious young guy and he was very helpful and knowledgeable. Installation was unbelievable. I'm an engineer and I wouldn't have thought the tub could have been lifted in. I couldn't see how they could with just two men. They measured the doors and the gaps and they picked it up, walked it in and put it right down where it had to be. The walk-in bath is very convenient. I haven't used it as much as I would like to have done because I've got a medical problem at the moment, which stops me using it as much. Hopefully, this will get cleared up soon, then I can use it more often.

My sister-in-law bought a Kohler walk-in bath years ago and I never used it but she liked it. I can't take a shower. So, I called Kohler and gave us an estimate. The rep was very good. He explained everything and then sent people over. Two people came out and they did a good job. They cleaned up after themselves and it was fine. I like the walk-in bath. I can sit and put the jets on. I have issues with my back and my leg. So, that helps. Filling up takes a little longer like if I'd fill it up a little more. But draining is good. It's fast. I enjoy the walk-in bath and we’re satisfied with Kohler.

The sales rep was absolutely excellent. He answered all of our questions and even some follow-up questions that we didn't think to ask. He was very informative and patient. After getting all the information after the first visit, we had to decide, and then he patiently came back and we closed the deal. The installers were great. They were courteous and very efficient. They cleaned up better than it was when they started. My experience was very good. The quality is great. The warranty on paper looks great as well. My wife and I both have knee problems. Now we have the ability to sit in there and turn the bath on. It's just so relaxing.

I like the Kohler name and brand reputation. The installers did alright although they broke our toilet flange. I didn't even know it was broken till recently when we had a plumber here. So we just had him fix it.

The sales representative from Kohler knew what he was doing. While I haven't used it that much, I like the bath.

I've known Kohler all my life. I wanted the best and I figured Kohler had to offer it. Installation was all very good and professional. We like the product very much. It's safe.

I had a Kohler walk-in tub installed. It's a nice installation. It is imposing. It's big, but nothing wrong with it. I like the hydrotherapy and the power of it. 10 minutes after you have drained the tub and are out of the tub, it has a take-out jet that takes out the water from the jets.

I'm at an age where it's safer for me to have a walk-in bath and I heard about Kohler by some newspaper that I read and saw their ad. I enjoyed the sales rep quite a bit. He was very helpful in explaining the program and what I would get out of the walk-in bath. He thought he was selling me the product but I'd already made up my mind when I called Kohler. I'm an educated consumer. I wouldn't have even invited him to my house if I weren't interested.

Their reps did a great job and they were very professional. They were considerate of someone's home and I'm very happy with what they did. We're enjoying our walk-in bath. It's really nice. We went from a regular bathtub to the walk-in bath and it's a lot safer for me and my wife. I really appreciate that aspect of it. From a mental standpoint, it eased a lot of fears, being worried about getting into a bathtub versus the walk-in tub.

I've used Kohler before and went with them again. It was fine with the sales rep and the installation and it took two days to do the install after I purchased it. It went as planned and I'm very happy. The tub fills up fast, empties fast, and it's comfortable.

I've had Kohler products for the last 25 years and they're always terrific. They were really good putting in the walk-in tub. But we ended up having a problem with the pullout hand shower getting caught on piping down below. They were here last week to fix that. But they really need to have a rest for the hand shower when it's turned on and you need both hands to soap up. When you're showering, there's no place to hook that hand shower. You've gotta lay it on and it flops all around. You can just hook it someplace, a hand shower rest so you don't have to put the whole thing back in.

I'm old and I was having trouble getting out of the bathtub on my own, and I started researching and looked at a couple different ones. Kohler seemed to be one that would work for me. It was very good dealing with the rep. He wasn’t pushy and just told me what I wanted to know. We ended up going with Kohler and I love it. We had a couple of issues but that was not the installers’ fault. It was fine. They were great. So, our whole experience was good. The price was a little expensive and more than I thought. But it's worth it.

The sales rep was excellent and the installers were very efficient and helpful. Two people did the installation and it took about six hours. I like the quality of the work that they did. Kohler is good and the jets on the walk-in bath are what I like the most.

I purchased a walk in bath recently. The installation went well and everything works. I would advise people to think about the following before they spend such a large amount of money on a tub. Hot water alert! I was assured my hot water heater would be adequate for the tub by the sales representative. It is not. I run out of hot water before the water reaches the lowest jets. One person in the household. Laundry is done with cold water. No hot water used other than handwashing. Still not enough. Technician came to bring a different trim, and he turned up temp on heater. That makes hotter water, but not more of it. Still doesn’t help. In order to have a hot bath, I will now need two heaters, or a tankless heater. Factor in that cost.

I called to get a walk in tub installed into my bathroom, the person on the phone said the special for the month was free install with every tub purchased. I asked for a quote over the phone but they said they couldn't do that until they came out to measure the bathroom. I set up an appointment and they showed up, took two measurements and then got into the sell pitch. In the end, they quoted me over $30,000 for one walk in tub, very misleading from the start. They offer finance and that is probably how they get people to pay $30,000 for one tub, I was expecting less than $10,000 with free install. Very misleading :(

I purchased a Kohler walk-in tub, without trying one first. The tub is in. Fit and finish and function are all okay. On 4/15/24, I got in for the first time and filled it 2" above the highest jets as required. I have a 50 gallon clean water heater. This was its only use in 10 hours. Hot water stopped 12" below recommended fill height. This is probably a good tub for short waisted users no taller than 5'6". I was using it today for stiff neck and shoulders. I am 6' 0". The water level 2" above the highest jet was just beneath my armpit. No way could I massage my neck and shoulders. Very limited use for regular to tall persons.

I've owned my KOHLER walk-in tub for approx. 18 months & it has been a disappointment from the start. The seat isn't heated, takes 15+ mins to get water above the jets, if they are on high the water splash everywhere. Save your $. Ours cost 26K. Don't believe the commercials, a large person could not get in the tub.

I’ve used Kohler products for decades. They have such great products, and I've never had an issue with them. I've installed thousands of faucets and products over the years. When I bought a walk-in bath, the sales reps were really informative. After I told them what I wanted, they knew exactly what it was and offered me a bunch of options that I didn't even know were available. I went with a lot of other options. When I first realized it, I was expecting to pay a little more because it was a Kohler, but when I saw the price, I was satisfied. On installation day, it was just one gentleman, and I was impressed. I've done years of maintenance. I have multiple licenses for HVAC and building, and this guy was way professional. I don't think Kohler is paying him enough for the kind of work he’s putting out.

Kohler is a good company to go with. They work with you and help you out. The guys were so good. It was around Christmas time. We gave them a $25 tip so they could go out and get dinner because they worked from early in the morning until past dinner time. They didn't leave here until 6:30. So, we figured they could go and get dinner. They were surprised.