Kohler Walk-In Bath Reviews

It took two days. The installers were professional. I like everything about the tub. But I have to call them back because the wand spray with the tubing that comes out like a shower spray thing is not working. Otherwise, it's a good product.

My mom and dad asked me to do a research and see if I can find a good company. I did a research online. I know that Kohler is a good company and my parents were very impressed with the presentation. The gentleman was super nice and explained everything in detail to both of them. My mom got a walk-in tub and it has a shower hose attachment that goes on it. It has all the features. It was extremely pricey, but as my mom said when my dad's mouth dropped open on the price, "You got the truck out there? This is my truck." It's not something we never priced on before and that's what I tried to explain to my dad. We got a lot of nice discounts and my parents wrote a check for the tub, so they got a discount on top of that. I think the price reasonable, but I've never priced a tub. For what my parents got and as much as my mom loves the tub though, it's perfect.

I picked Kohler because of name recognition. And they had a product that looked suitable, so I called them. They sent the wrong product on the first shipment. We waited and waited for the tub to arrive so it could be installed. It was supposed to have a left to right opening door, but it didn't. It had a left to right opening door. We're in Montana. It came all the way from Idaho. They had to take it back, order a new one. That put off the installation another three weeks.

I went online looking at the different walk-in baths and I liked Kohler the best. We had done our homework and worked on it for a couple of months before I made an appointment for the salesperson to come to the house. It was very good dealing with Kohler’s reps. They were very willing to work with us. The installers were terrific and the whole company was exceptional. My mother is 98 and lives with me and she couldn't be steady in the shower. So I bought the walk-in tub so she doesn't have to climb anything. That's the safety feature that I bought this tub for that wasn't on all the other tubs. We love the product and I would recommend Kohler to anybody that wants to look at these things. They're very expensive but it’s worth it. It's a whole different change in the house but the installers got it done quickly without a big mess and we're very happy.

First, I was looking at Safe Step, but then I wanted Kohler because it was a better name. Their sales rep, Nick, was excellent with everything that he was explaining and everything that he had done for me. I had an incident wherein I was in this situation while I was on the floor and he helped to get me up. The installers were excellent too. They put everything in and they were very neat. The tub is excellent as well. I'm more relaxed and definitely feel safe and secure being able to get in it.

The sales rep was a reasonable guy and the installers were professional. Installation took two days, and the tub is good. I'm 74, so I didn't wanna fall. I get in and out, and I like the jets.

I'm a retired plumber and I knew about Kohler. I like them. The rep was very nice and explained things good. He showed up when he said he would. I knew what would happen because he told me in advance. He went right through it like it was supposed to. Filling up the batch should be a little quicker, especially the drain. But my wife likes to go in it because it's very convenient. The features are all good.

My experience with Kohler has been very good. I saw it in an AARP magazine. There was another one as well, but I used to live in Wisconsin. So, for me, Kohler is a name of quality. The sales rep was a serious young guy and he was very helpful and knowledgeable. Installation was unbelievable. I'm an engineer and I wouldn't have thought the tub could have been lifted in. I couldn't see how they could with just two men. They measured the doors and the gaps and they picked it up, walked it in and put it right down where it had to be. The walk-in bath is very convenient. I haven't used it as much as I would like to have done because I've got a medical problem at the moment, which stops me using it as much. Hopefully, this will get cleared up soon, then I can use it more often.

My sister-in-law bought a Kohler walk-in bath years ago and I never used it but she liked it. I can't take a shower. So, I called Kohler and gave us an estimate. The rep was very good. He explained everything and then sent people over. Two people came out and they did a good job. They cleaned up after themselves and it was fine. I like the walk-in bath. I can sit and put the jets on. I have issues with my back and my leg. So, that helps. Filling up takes a little longer like if I'd fill it up a little more. But draining is good. It's fast. I enjoy the walk-in bath and we’re satisfied with Kohler.

The sales rep was absolutely excellent. He answered all of our questions and even some follow-up questions that we didn't think to ask. He was very informative and patient. After getting all the information after the first visit, we had to decide, and then he patiently came back and we closed the deal. The installers were great. They were courteous and very efficient. They cleaned up better than it was when they started. My experience was very good. The quality is great. The warranty on paper looks great as well. My wife and I both have knee problems. Now we have the ability to sit in there and turn the bath on. It's just so relaxing.

I like the Kohler name and brand reputation. The installers did alright although they broke our toilet flange. I didn't even know it was broken till recently when we had a plumber here. So we just had him fix it.

The sales representative from Kohler knew what he was doing. While I haven't used it that much, I like the bath.

I've known Kohler all my life. I wanted the best and I figured Kohler had to offer it. Installation was all very good and professional. We like the product very much. It's safe.

I had a Kohler walk-in tub installed. It's a nice installation. It is imposing. It's big, but nothing wrong with it. I like the hydrotherapy and the power of it. 10 minutes after you have drained the tub and are out of the tub, it has a take-out jet that takes out the water from the jets.

I'm at an age where it's safer for me to have a walk-in bath and I heard about Kohler by some newspaper that I read and saw their ad. I enjoyed the sales rep quite a bit. He was very helpful in explaining the program and what I would get out of the walk-in bath. He thought he was selling me the product but I'd already made up my mind when I called Kohler. I'm an educated consumer. I wouldn't have even invited him to my house if I weren't interested.

Their reps did a great job and they were very professional. They were considerate of someone's home and I'm very happy with what they did. We're enjoying our walk-in bath. It's really nice. We went from a regular bathtub to the walk-in bath and it's a lot safer for me and my wife. I really appreciate that aspect of it. From a mental standpoint, it eased a lot of fears, being worried about getting into a bathtub versus the walk-in tub.

I've used Kohler before and went with them again. It was fine with the sales rep and the installation and it took two days to do the install after I purchased it. It went as planned and I'm very happy. The tub fills up fast, empties fast, and it's comfortable.

I've had Kohler products for the last 25 years and they're always terrific. They were really good putting in the walk-in tub. But we ended up having a problem with the pullout hand shower getting caught on piping down below. They were here last week to fix that. But they really need to have a rest for the hand shower when it's turned on and you need both hands to soap up. When you're showering, there's no place to hook that hand shower. You've gotta lay it on and it flops all around. You can just hook it someplace, a hand shower rest so you don't have to put the whole thing back in.

I'm old and I was having trouble getting out of the bathtub on my own, and I started researching and looked at a couple different ones. Kohler seemed to be one that would work for me. It was very good dealing with the rep. He wasn’t pushy and just told me what I wanted to know. We ended up going with Kohler and I love it. We had a couple of issues but that was not the installers’ fault. It was fine. They were great. So, our whole experience was good. The price was a little expensive and more than I thought. But it's worth it.

The sales rep was excellent and the installers were very efficient and helpful. Two people did the installation and it took about six hours. I like the quality of the work that they did. Kohler is good and the jets on the walk-in bath are what I like the most.

I purchased a walk in bath recently. The installation went well and everything works. I would advise people to think about the following before they spend such a large amount of money on a tub. Hot water alert! I was assured my hot water heater would be adequate for the tub by the sales representative. It is not. I run out of hot water before the water reaches the lowest jets. One person in the household. Laundry is done with cold water. No hot water used other than handwashing. Still not enough. Technician came to bring a different trim, and he turned up temp on heater. That makes hotter water, but not more of it. Still doesn’t help. In order to have a hot bath, I will now need two heaters, or a tankless heater. Factor in that cost.

I called to get a walk in tub installed into my bathroom, the person on the phone said the special for the month was free install with every tub purchased. I asked for a quote over the phone but they said they couldn't do that until they came out to measure the bathroom. I set up an appointment and they showed up, took two measurements and then got into the sell pitch. In the end, they quoted me over $30,000 for one walk in tub, very misleading from the start. They offer finance and that is probably how they get people to pay $30,000 for one tub, I was expecting less than $10,000 with free install. Very misleading :(

I purchased a Kohler walk-in tub, without trying one first. The tub is in. Fit and finish and function are all okay. On 4/15/24, I got in for the first time and filled it 2" above the highest jets as required. I have a 50 gallon clean water heater. This was its only use in 10 hours. Hot water stopped 12" below recommended fill height. This is probably a good tub for short waisted users no taller than 5'6". I was using it today for stiff neck and shoulders. I am 6' 0". The water level 2" above the highest jet was just beneath my armpit. No way could I massage my neck and shoulders. Very limited use for regular to tall persons.

I've owned my KOHLER walk-in tub for approx. 18 months & it has been a disappointment from the start. The seat isn't heated, takes 15+ mins to get water above the jets, if they are on high the water splash everywhere. Save your $. Ours cost 26K. Don't believe the commercials, a large person could not get in the tub.

I’ve used Kohler products for decades. They have such great products, and I've never had an issue with them. I've installed thousands of faucets and products over the years. When I bought a walk-in bath, the sales reps were really informative. After I told them what I wanted, they knew exactly what it was and offered me a bunch of options that I didn't even know were available. I went with a lot of other options. When I first realized it, I was expecting to pay a little more because it was a Kohler, but when I saw the price, I was satisfied. On installation day, it was just one gentleman, and I was impressed. I've done years of maintenance. I have multiple licenses for HVAC and building, and this guy was way professional. I don't think Kohler is paying him enough for the kind of work he’s putting out.

Kohler is a good company to go with. They work with you and help you out. The guys were so good. It was around Christmas time. We gave them a $25 tip so they could go out and get dinner because they worked from early in the morning until past dinner time. They didn't leave here until 6:30. So, we figured they could go and get dinner. They were surprised.

I love the walk-in bath. It's very comfortable to sit in and get in and out of. I love the way the Jacuzzi part of it works. It's a delight. Also, the installer was marvelous. I have recommended Kohler to friends.

KOHLER's rep brought a screen and showed those visuals of their walk-in tubs. Then, the installers came and put my order in all in one day. So far, I like the Jacuzzi and the bubble parts of the tub. It doesn't take long for the water to get hot and when it does, it comes in very hot. And it drains very quickly. My wife loves it. The price was a little high, but it's a great product.

The sales rep came out and presented the product. We discussed the pricing and I decided to enter the contract. Three days later, they were installing it. Both the electrician and the installation team did an excellent job and made sure everything was cleaned up after themselves and demonstrated the product. My brother-in-law is enjoying the walk-in bath and it has helped him with mobility. He likes the fact that he just walks in and he uses the handheld shower and he likes sitting in there with the Jacuzzi running.

The salesperson at Kohler Walk-In Bath was very knowledgeable about the sale and about the product itself. I compared it to the other products that were on the market. He knew the advantages of Kohler over some of the other products out there. The installation guys were great. They were very knowledgeable and they worked their tails off out here. The installation took about two days. They didn't have a problem, but the plumber for the water tank had some problems. As far as the product, I never had one of those bubble baths before. I have neuropathy in my feet and when I turn that stuff on, it goes bubbling on my feet and I'm in holy heaven. Also, I was afraid of standing up in the shower and slipping. In the walk-in tub, I can sit down and I don't have to worry about falling. I like it. It's great.

The salesperson at Kohler came to the house, presented his product, and it was very favorable. The installation team was very clean. What they said was going to occur with the construction occurred on time. Noise-wise, it did not disturb the household at all. It was a good experience. My mother-in-law loves the final product. She take a shower in it as well as enjoy Jacuzzi in it. She's able to shower comfortably and take a bath whenever she wants. She's safe within the actual tub itself. The only thing was the actual shipping from the plant from Kohler to my residence. The original date had to be postponed because of shipping, but it was a shipping issue and not a Kohler issue.

Our experience with Kohler was good up until the installation. Everyone was wonderful. Now, I'm not getting any help from them as far as using this tub properly. It feels very flimsy. To push the drain down, it feels very flimsy. To get the water to come up the showerhead feels very flimsy.

Everything went wonderfully with my experience with Kohler. The Kohler sales rep I worked with was nice and he explained everything to us. The installation went well and they did it in one day. It's for my wife. She has a bad back and knees. We've had some more work done to it, so she hasn't been able to get into it. She's only been in it once or twice.

I had three other companies on my list that I was going to call but Kohler's rep got to my door before any of them and I was impressed with her presentation so I went with them. Also, she showed me the difference between Kohler products and the people that I was scheduled to call and I was just impressed with the Kohler products. I let them install it and it went wonderful. They knew exactly what they were doing, didn't make any mistakes, and cleaned up after they finished. The bath is neat and I love it so much. Every time I go in there, I have the hearts coming out of my head.

The rep was very informative and thorough. The installers were also very professional.

Everything was smooth in the installation of my Kohler walk-in bath. I like the water jets and I like that the water stays at a good temperature. I also like that I can sit down in the tub and it's easy to get up. But I'm having problems with the stopper and there's a washer around the part of the tub that you can regulate the heat and what you push for the jets to go and that washer around it has cracked.

I contacted Kohler and used a scan code. They put me in touch with the local installers here in the St. Louis area and facilitated that. Ed came in and presented himself well. He exuded a presence that made me comfortable with his level of experience. He went through the process. He was very diligent in making sure that he followed the Kohler program step by step and covered all the bases. There was a hand-out material as well as the conversations. We were able to make a decision then and he was able to go right into taking measurements and getting us in the queue to install.

The sales rep was very understanding after all our questions. He showed us the product, went in my bathroom, showed us how it would look and what was gonna come down. He was very productive. When the installers got here, I asked them to put on a mask. They went back to the van and got their masks. They kept it on the whole time they were around me. They cleaned up nicely. They did a marvelous job so I'm pleased. It looks like I got more room. I got the glass shower door and had them put two shelves in. I had one railing put in as well so when I get in, I have something to hold on to.

Kohler was easy to work with and the sales guy was very thorough. They had good guys came out and had the installation done the same day. I had several phone exchanges with them prior to them coming out. I wanted to make sure everything was the way they wanted to make the installation go smoothly. But Kohler could have done a better job with the dimensions for people like me. It was tough to get exact dimensions and placement of the plumbing and the electrical. I had to tear out the tub in the old bathroom and do some wiring. I talked to an installer before I did that stuff. If I hadn't done that, I could have easily put the electrical in the wrong spot. But the tub is well made. It's got good features. It runs a cycle to clean itself so you don't have anything. It is expensive, but it has a lifetime warranty, not just my lifetime. When I leave and sell the house, it goes with the house.

Kohler Walk-In Bath's rep was very kind. Also, the installers did a great job. The only room they messed up was my bathroom. Other than that, I feel great about what they did. They got here at 8:00 and finished at 3:00. The heat keeps me warm. I love it.

Go with Kohler's products. I'm in the building industry, so I have knowledge of their products. I use them often. I installed one in my own home, so I would recommend everything that they make. This particular product was something I purchased for my mother. I wanted to get the best product that there was on the market and Kohler fits that bill.

I purchased a walk-in tub from Kohler. I went online and did some research and found that they did the walk-in tubs. We have Kohler products in our house, so we called the number that was provided online. They were able to get a representative out to us in our area within 24 hours, and we were impressed with that. My husband was here when the gentlemen were installing the product, and he said they were very methodical in what they did. The process went very smoothly. The men were working constantly. It took them several hours. They also took out a cabinet because they had to get that out to get the tub in. The cabinet needed to be replaced. So, we had purchased a cabinet and they were able to slip that into place for us as well. As far as quality, it is what we would expect from a Kohler product and it's a good quality. It is working out well.

Kohler came and did a sit-down estimate. The presentation took about 45 minutes. The way that they explained it and promoted the product was interesting. The installation went longer than expected, but I feel like they did everything that they were supposed to do. The installer ran into issues inside of the wall that had to be dealt with one way or another. He has always informed me of what he found and the options, and then sometimes even gave me a suggestion as to the better choice. They did the whole walk-in bath with the showerhead and the things on the wall, the safety bars, and the soap tray. I liked everything about it. It was done well. It's high quality and is more expensive than some other things, but it's worth the price.

Kohler products are made in America, and Kohler is a name that I'm very familiar with. They do faucets, bath accessories, and kitchen accessories, and I knew that it was a good brand. The salesperson I dealt with was very helpful and knowledgeable, and he did not try to oversell. He told the truth that the product cost more because it's of better quality. He was very thorough. His name was Josh. I was there when the tub was installed. They showed us how to use it. They didn't lay the door right, though. That afternoon when my mom went to try to close the door, it didn't align properly. The installer came back the very next day and fixed it. Overall, they did a beautiful job and left my bathroom as it was before. They didn't damage my custom wallpaper and they helped me put my curtains back up.

I've had Kohler all my life. They have a good product, and they don't change. The installation was fine, but there was one mistake. When they cut the paneling, they had to finish the paneling where they cut it with a paint or lacquer because I had black mold come where it was cut. Also, my wife couldn't open and close the tub. They should have an extension for a handle to close the door. Other than that, the installers were very good. Also, my wife could get in and out of the tub.

The tub is a little expensive but anything that will be safe for my wife to take a bath in is what I'm gonna get. On install day, a man came in and did all the work. They did a real good job. Then, the electrician came in and set it up. My wife likes the tub and she gets in and sits down in it. Also, I use the jets and they're great. It's like a whirlpool bath. One set back is when you fill up the tub, it takes a lot of water. The heater works but if you use hot water in there, you're gonna empty your hot water tank. They told me to use the heat deal so that wouldn't happen and it heats up the tub.

The installation of our Kohler bath didn't go as well, but it wasn't because of their service. It was because my house was built in 1960 and things were not exactly what we thought they were when we opened the wall. But it wasn't anything that anybody could have known. It was pure concrete, so they had to chisel out a lot of stuff and they weren't expecting to do that. There also had been a couple of times where I've had to have them come and do services. They came right away and did the service and were very professional. I super love the tub and how fast it fills up. They required me to get a different water tank, which at first I was like, "Aah." But I've had one before where halfway through, it was not hot anymore. I didn't know that it was just the water tank. I got a tankless water heater and now it works well. I also like the way the jetted system cleans itself after. Most don't have that. I had a tub before and cleaning the tub is hard work.

We agreed that I will put a certain amount for me to have a payment of a certain amount and I am still waiting for it to be adjusted. It's been a month or so now and the rep keeps telling me that they're gonna adjust the figures, but they haven't yet. Other than that, the walk-in tub has been pretty good, so far.

The Kohler sales rep I worked with was good. He knew what to do, what to say, when to say it and was honest. The installers were great as well. They cleaned up after themselves. They were personable and were real people. It took them 12 hours to complete the tub. I like that the tub is easy to clean, too. Just spray it and then rinse.

I love the Kohler tub and the overall quality is good. The sales rep I spoke with was excellent, too.

The sales rep explained things to me very nicely and I enjoyed talking to him. Also, the installation went great. They were courteous and knowledgeable in the things they were doing and completed the task in two days. The quality of work is good and the tub gives a lot of relief in my legs. Also, I'm able to get up and take a bath by myself. It's a comfortable experience for me.

Everything Kohler did was amazing. The girl who came to interview me was fantastic. She came with a board and a valise, and she went to our existing bathtub and showed us how it would come. We concluded an agreement and I signed the order. I wasn't here when they put it in. The install took two days. The guys locked themselves out by mistake one day, and they had to come back as a result. The front door closed on them and by that time, they got locked out. My daughter was here and they gave her a demo of the product. Overall, they did an amazing job of putting it in, following up, and getting all the permits. When I got here to Florida, there were one or two things that had to be adjusted. I called the rep. They came and adjusted it the following day. They were superb. As far as the tub, the two different kinds of jets are excellent. I couldn't get out of the bathtub anymore, so this is a lifesaver and it's great.

The installation of our Kohler Walk-in Bath was okay. I had to call them back three times, though. The first time, the door wouldn't stay closed. The second time was, they had a hole in my vinyl in the floor. I forget what the third one was. But it's good now. I like that we don't have to worry about stepping over the tub to get in there. My wife is not able to do that.

The Kohler sales rep was nice and he did a good job. He didn't push.. He just said, "Whatever it takes." It was one of those things where it was easy. It wasn't a huge sales pitch. It was ready in three days and it was perfect. The installers were great. They kept to themselves. They went into the bathroom, did their thing, took their lunch, came back, did their thing, and pretty soon, they were gone. It's beautiful. My favorite feature is the really tall walls. 'Cause I took all of the whole sheet and put it all the way up on my walls and I love that. They also have the seamless tile and the push-in cabinet so that it doesn't take up extra room in the shower, and also the handrails.

Our Kohler walk-in tub's quality is very good. The installers were excellent.

When we lived in California, we got the Kohler walk-in tub for my son who's disabled and we absolutely loved it. They did everything for us. It was installed in one weekend. They upgraded the electrical panel. It was a wonderful experience. Fast forward, a year and a half, and we lost our home and we moved to Illinois and we wanted to get the walk-in tub. We had to save up for that. The shower pan was falling apart. So we ended up getting a whole new shower unit and with the rain shower head. It was absolutely wonderful. It was seamless from the salesperson coming out, and giving us a quote, to the crew coming and doing the installation. I tell everybody how great the Kohler product is and that's why we went with them the second time because of the reputation. It's a little bit more in price, but it's worth it.

Kohler's got a very good name, and we like that they were able to get the job done in a day. As far as that, they offered a quality product that we would have a lifetime warranty with. So, that took that level of having to worry about if something quit working. The way the handles and the door were positioned and the fact that they could custom build it to fit in my mother's particular area and didn't have to destroy her bathroom were a biggie there, too. Also, it was easy for her to operate and understand. The installation was very quick. They told us when they were gonna be out. They covered the floors. It was immaculate. When they got through, you could never tell that the tub had not even been there.

Installation was very efficient. The installers came out, blew the pine needles off of the front of my yard, and they were very quick and clean. They did the electrical and plumbing without any issues. Everything went smoothly, and our walk-in tub is pleasant to use. I like that it has a heated seat, and the tub fills up as well as empties quickly.

The sales rep was very good, and installation was all right. The two installers took the old tub out and put the new one in. They did it in one day. However, there's a crack in the tub, so I called the company that installed it. They're supposed to call me again and schedule an appointment so they can come and see. Besides that, we had Kohler for years in another house that I had, and I'm good with the brand.

We've always used Kohler products in our home, and they're good. That's why I chose Kohler over other walk-in tubs. Installation went very well, and I absolutely love my walk-in tub. I like the jets, relaxing in there and having the jets hit every part of my body.

Kohler has a good reputation. The sales visit was great. It was an hour and a half long. The rep took pictures, walked through my condo, and showed me the full price list. There was nothing surprising. The installation took two days because I live in a condo. Normally, the installers are in and out one day. They had to cut out the part of my door to my bathroom. They were professional. Luckily, I live near a Home Depot and they would just run out there if they needed something. The product is really great. It's very relaxing. It's just Kohler is marketing it to the wrong age group. They're marketing it to 80 years old and plus. When you put on the jets and the whirlpool, that thing is so powerful. It would knock my mother right out of the bathtub. I think they should mark it to 40 to 65. It's so powerful, which is great for me because I'm 50.

I've always known Kohler was a good product. They came to our house, and the presentation went very well. The salesman was knowledgeable and we knew what we wanted. So, it wasn't that big of a deal. I had a good experience. The installation also went very well. The guys ran into some problems due to the size of the door. They had to take the door frame out, which wasn't expected, but they put it back together the way it needed to be. They went over all the features, showed us how to use it, and gave us an instruction sheet. They checked out the plumbing to make sure it was compatible and made sure we didn't need anything else. As far as the price, you get what you pay for. We could have gotten a lot cheaper, but we're happy with what we got. We got a walk-in tub and we added the shower attachment. The water jets are my favorite.

I was very happy with KOHLER. Their sales rep was was very nice and he explained everything. Then, the guys who installed our walk-in bath were very clean. They first came out and brought their tools, then they did their work. And the next day, they came and installed the bath. So the installation took two days and so far, we are very pleased with their work. But I called them once for a little bit of caulking missing. Other than that, the bath works nicely and it helps my wife very much. She doesn't have to go over her steps. She goes right through then she can sit in it and she gets the bubbles. It's very expensive but it's a quality tub.

Everything was amazing with KOHLER, from the dude who came to the house to get everything set up to the installation guy. My husband was in the hospital at the time and he even came to the hospital so we could sign the documents. So they made it super easy for us. The installation was a little dusty, but other than that, he did a really good job. We got the basic walk-in bath, so there's not a lot to it. But it really helped with my husband being home and it makes him a little self-sufficient. I don't have to watch him, he's safe, and we just love it. The kids love it, too. I also like that it was able to convert to a shower so we don't have to use it as a tub all the time.

KOHLER's sales rep was very informative and the installation work was very good. I like the convenience of sitting and getting a bath without having to fall in a tub. I can get in my bath without worrying and I don't have to have anybody close by in case I fall. So the walk-in sort of gave me a little bit of freedom. I also like the jets.

I called KOHLER and they called me back. Then, a woman showed up and gave me the prices of their walk-in tubs. She also showed us the pictures and my brother picked out which one he wanted. The installation was awesome. The workers were the nicest people I've ever met and they finished in one day. My brother loves the tub and he won't let me use it. I want one now, but they're expensive.

It’s all good now. I recommend this company and its hard working team that care about each other and their customers. When you do business with them it’s not a cold company but a warm family you can trust.

Everything went excellent with Kohler. The walk-in bath makes showering a lot easier, especially for my wife because she has back issues. It has made a lot of difference for her.

Other than having to wait a while to get the item installed, we're happy with Kohler’s product. There were issues that I had with how it was gonna get into the house and initially, we thought we weren't gonna be able to get the tub because we weren't sure if it was gonna fit through our doorway. The installers were talking about getting it installed through a window and using a crane. I was so worried about that. But when I called back, they said they were able to get a lift crane that could come into the house and they could put the tub on top of it and raise it to our second level. We have a second level where you can oversee the downstairs area, and it worked out perfectly. Fitting it through the doorway into the bathroom, they removed the door frame, which was fine. At least they were able to get it through the doorway.

Kohler's sales agent came to my house and showed me all the options. The installers were in my house for three days because the tub was a custom fit. They were respectful and clean. I had to have the door replaced. They came in the next day and replaced it, good as gold. My dad who's in a wheelchair sits in the tub and does everything he needs to do himself without help. He loves it. He enjoys the independence. The price surprised me and others but at the end of the day, I put a lot of money in that bathroom even before I put that Kohler bathtub in it. I've already told a few people to purchase the tub if they needed something like that.

The rep knew what she was saying and how to sell the product. The installation team came in, did their work and left. They were very polite and did a beautiful job. I liked it. The walk-in bath is comfortable and I don't have to worry about stepping over anything like getting into a tub. It's good for me. I would recommend Kohler to people because they're a very good company and I'm very happy with them.

Kohler has been around for 100 years. I would recommend it to anyone. The sales person was very nice. She sold her product very well. The young man that came in was very nice. The installers took the molding off the door. They put it back up when it was finished. They did a very good job. First day when they left, I noticed that the tub was not leveled. I called them. They were back the next day. And within two days, it was fixed to our satisfaction. We just had the bar put up on top for the shower. I love the walk-in bath. I enjoy it. I sit on it. The jets are there. The seat is heated. When I sit in there, it's relaxing. My joints hurt. So, it helps a bit.

I started working with the sales rep. He came to the house, was very thorough with how the walk-in tub would be set up and what our advantages and disadvantages were, how it would affect our concerns. We had certain concerns about our safety and the rep addressed those. He went upstairs, measured everything, told us pros and cons, the pricing, and we went forward. The installation took a couple of days. The installers were in the house. They were also very thorough, told us everything they were doing, and left us with all the brochures and information cards as far as if we needed further information, who to contact, and everything has been fine. We love it. It's everything that we thought it would be.

I had a bathroom to renovate. I'm getting old so I looked into walk-in tubs. I'm familiar with Kohler products. I researched it and put it in. The group that did the installation was marvelous. They came in and told me what they were gonna do. They did it orderly, neatly, and quickly. They showed that the tub was operational when they left. Everything was hunky dory. The tub has grab bars and they look perfectly unintimidating to me. The low step is nice. I look forward to using it. I just finished the renovation of the bathroom today. In addition to doing the tub, I put in new floor, vanity, and marble wall. I the tub will be my favorite feature.

The sales rep was a very professional businessman. He was very knowledgeable on the product, and able to answer all of our questions. He looked at the area where we were going to have the walk-in bath installed and then, the installers came in. They kept their work area tidy and they knew what they were doing. You could tell they've done it many times and they were in and out in one day. It was a wonderful experience.

Kohler Walk-In Bath's rep was very articulate and accommodating. The only thing that I experienced in terms of sticker shock was when I heard what the price would be. But it didn't seem like there was any negotiating room for that, so we went along with it. Kohler did a good job. Nothing leaks. Everything works. They were very coordinated. There were three of them, and they looked like they knew what they were doing. They did it in one day. They arrived 8:30 in the morning and left at six o'clock. The only thing that we expected, which we were told about ahead of time, was that depending on our home and how wide our stairs happen to be, they may hit a few spots in the walls and ding the paper, which is what happened. I like that there's a heated back, and my wife also likes the bubbles feature for the calves and feet.

I've always been familiar with the Kohler brand just being a consumer. When I went to get my walk-in tub, I got my information on that through the internet. The salesperson was very good. We had a very positive experience with her. She could answer every question. The installation team was good. I ended up with somebody who doesn't usually do installations. He was a manager, but he came out and did it for us, and he did a really nice job. The installation took a while. He was at my house for five days. The reason it took so long was because the person that was helping him had to leave and do something else and then come back, and sometimes he was by himself. I had the time, so it wasn't a problem.

I went on the internet, checked out walk-in bathtubs and there were three of them that came up. The next day, the KOHLER guy called me and came out. I liked the presentation. KOHLER has always been a good product. So, I went with them. The installers had to tear up the fiberglass tub that I had and put in the new one. It was two guys, two days. They did a nice job. I was happy with them.

Our Kohler a walk-in tub works good. The quality is A+ to me.

The prices were comparable with everybody else's, but Kohler Walk-In Bath was so fast. They were done the next day, and were accurate. They stripped out everything, all new piping, new subfloor. And I couldn't rave enough for their workmanship. They were all great and did a great job. They were very polite, hard-working and right on the spot. My husband is a lot safer in the walk-in bath.

The salesperson at Kohler was very knowledgeable, very courteous, and on time. The installation team was excellent and did what I needed to have done. My walk-in bath brings a lot more relaxation. It was a lot more expensive than I had expected, but the quality is top-of-the-line. It works well. It's a really great experience for me.

The sales rep was very polite and open, and the customer service was excellent. They were on top of it, gave me updates on everything I needed to know, and worked with me really well. I found Kohler through ConsumerAffairs. They gave me references and while the price is a little higher, I get the service that I need. Also, the walk-in tub is very good, and I love it. It definitely helps with my back and the legs from swelling as much. One of my favorite things is the heater for the back.

Kohler's rep explained the whole structure of the tub. It made a big difference in my husband's decision because he knew the quality he was buying and that is what we bought. We bought for quality and that made a difference with the structure of it behind the scenes. The install day was really phenomenal. We had a guy named Scott and he was amazing. He worked by himself and he did a good job. He had his own truck and we have an acre and a half. It made it really easy and functional for him to pull it in here and work right out of his truck. It worked real well for us.

The installers came early. They came when we were expecting them to, and they worked all day, then they came back the next day until it was done. They were quite reasonable. They didn't make too much of a mess, and they cleaned up after themselves, made sure that the item worked okay, and showed us how it worked. They were very polite and very professional, and our experience with the Kohler walk-in tub has been very nice. Mostly, my wife uses it, but I use it from time to time too. We enjoy using it. We like the jets and the tub has bubbles. That's the part we enjoy the most. We both like that the tub is roomy as well. We can sit down and have a bath, and the sides of the tub get warm, so when we lean back, we don't get cold. That's great. The filling and draining times are also quite good. The water drains out real fast, and while I'd love the tub to fill a little faster, I don't think that it makes that much difference.

The rep was super friendly. But during installation day, there was a little confusion about what was happening. They didn't get the message that they were supposed to call me before they came because we're not living in the house at the moment. So they wouldn't start until I got there. That was a bit of a hiccup in the beginning but then we worked through it and it was no big deal. They removed the old tub and put the new one in. They did excellent work.

The installers showed up when they said they would and were finished in three and a half hours. It was fast. They had to take out the old tub and shower head. For the wiring, they had to run a little bit through a ceiling that's finished. I was worried about that but they didn't have to go through the ceiling. The tub is exactly what I wanted. I'm glad I did it. Soaking in the tub is a big help for my back and knees. It's not cheap but it's an upgrade. It has the grab bars, some jets, a whirlpool function, a jet function, a heated seat, and a heated water. There's a button you can hit and it will warm up your water again. The tub has everything I could need.

The lady that came in was extremely helpful, pleasant, and informative. The installation team worked with us and showed us everything that was going on. They asked us questions about how tall we were for the shower height. They were excellent. Kohler is expensive for us, but getting in and out of the bath is 500% better than it was before. We like the different jets that the tub has. We don't have to fill up the tub for the jets. It's great for the shower. My wife uses the shower a lot. Sometimes, after the shower, she'll fill the tub up and take a nice massage. We've had some leg and back problems, and the tub has helped that to some degree.

The sales rep was personable. He was very kind and thorough. But there were several delays with the electrician. The installers couldn't do anything until he did his job. The installation was interesting because I work nights, and so I have to sleep from 2:00 PM. I had to sleep seven feet away from where the techs were installing my tub. They did an excellent job. It was not a quiet process but we worked it out.

The sales rep was very warm and friendly, and the installation went superbly. It took a day and a half, and I'm thoroughly enjoying the tub. I like the jets, the whirlpool, the heated lamp, the ease of walking in, and the quickness that the water drains. Everything about it is great. All of my comments are just to give very high praise to the installer and the product.

There was just one man who did the installation and it looked like he needed help. It took several days and then, Kohler had to have somebody come for the electrical and he had to take the door off and make some holes in the wall. Someone else had to come and fix all of that and clean it. But the quality of the walk-in bath has been good so far. I like the jets but it gets a little cold sitting there waiting for the tub to fill up. I've got a lady that rents from me and she won't use it at all. It's too cold for her to sit in there. She just uses the shower wand and gets in and out.

The rep explained the Kohler very well and he answered questions. The two installers were friendly and they explained what they were gonna do. They put cloth down and put more coverings on their shoes. They were very careful about not making anything dirty. Plus, they took the old tub out of the shower. One installer made a little mistake and he was upset with himself. He had cut a little short around where the shower was gonna go in. He showed it to us, and quickly gathered up the material he needed to finish the job.

It was awesome with Kohler. I loved every minute of my experience with them. The sales rep was long-winded but was very knowledgeable. For the installation, I couldn't ask for a better team. The guy had texted me and said he would be by himself. But he picked up a trainee on his way that morning. He was very knowledgeable of the whole setup and walked me through everything as he was doing it. I like the look of the overall product. My husband likes the leg jet. He deals a lot with leg cramps and that have lessened.

The Kohler bath that I got was from my parents and because I'm happy with the quality of the Kohler products that I've had over the years, I trust them as a brand. When I did my initial internet search, I found their tub, and because of the quality that I've experienced with them here before, I went ahead and trusted them. The sales guy was very slick and knowledgeable. He was very good. He clearly knew what he was doing and knew how to make a sale. But the tub was a little bit bigger or the sales guy didn't measure one part the way the install guys would do it. So it made it a little bit difficult for the installers to get the tub in. But it worked out okay. I'm happy with it because it keeps my parents safe. They like it. So I'm good with it.

The presentation was pretty lengthy. The Kohler rep had a book and he went through everything. It took almost an hour for the presentation. But I liked the presentation and I really liked the product. The rep was very, very nice. He was very thoughtful. He was really good to work with. Kohler said that they have two prices. They have a price if you were to get the tub right after the presentation. You get so much more off of it. But if you wait till the next day, you could be up $2,000. I had to think about it for a little while and figure out how to work it into my budget, and if I could get back with him. But he let me have the price because I bought it within 24 hours. So I got $2,000 off the price of the tub. Then he came out the next morning and I signed the papers.

The Kohler rep that came out and talked to me assured me that the doors were not a problem. In fact, they improved the style of the door from other people's products, making it wider and easier to get in and out of. I have two problems right now as well as hip and feet problems. I've got two broke feet. So I need all the convenience I could get. I love that I can shower in the tub. I didn't want the expense of the shower.

The salesperson who came out was a very congenial gentleman. He was very legitimate and professional. I had already done a lot of research on KOHLER and he supported what I already know and answered questions my wife and I were comfortable in asking before we committed to it. The price was more than we had wanted to spend on a tub, but comparable to the others that I reviewed, ours was a good price. The installation team surprised us because we had committed to the sale and within a week, they had arrived at our door to tear out the old unit and reinstall the new one. They put down pads and paper to make sure that they did not dirty our wooden floors. It was a long job, longer than we thought they were willing to stay that day, but they were able to complete it in one day. It made it easy for us because we didn't have intruders in our home on the second day.

KOHLER's sales, marketing, and product are excellent. They came in, they did their job and did it fast, and I'm very happy. They put in my walk-in bath tub but I had a sewer backup problem. I had to replace the sewer line because I would have been freezing to death before the thing drained. Other than that, the tub's price was on the high side but so far, I really like that handheld shower wand. That's really cool. I also like the whole package. Sitting in it and letting the bubbles do their thing is wonderful.

The sales rep with Kohler was awesome. He explained everything to us. He sat down and took his time. My husband and I are both veterans, so he ended up getting us one that was in stock. That helped us out on the price that we wanted to pay. It was more than we thought, but not too much more. He told us about when it would be ready and it was ready earlier than we thought it would be. We love the installation team. They walked us through how to use everything. We will probably have them do work in another bathroom.

I loved the experience with Kohler. The salesman was very explanatory. We checked out all the specs in my house to where the doorway is big enough for them to carry things and where the stairwell's satisfactory. It wasn't a hard sell, but he explained why their product is so much more expensive than others. Everything seemed to make sense. The installers were fantastic, very neat and explained some things along the way as they were doing things as well. The quality of the tub is good.

The sales rep was very informative and he didn't push. The installation was really efficient and the contractor was very helpful. The therapeutics of the tub have been absolutely phenomenal for my mother who is 82. They work on her feet and she loves the foot massager. The first night after she got to use it, she said, "I slept all the way through the night and didn't have to get up and pee for the first time in over 20 years." She also has more energy during the day to do stuff as well. My experience with Kohler has been absolutely wonderful. The price was high but with the lifetime warranty on everything, I was able to mentally get past it. Also, getting the financing was absolutely key for me.

Everybody was nice. The initial visit, the rep was down to earth, showed us the choices. And it was something we liked. Everything that Kohler Walk-In Bath said they would do, they on top did it. They were on time, did what they were supposed to do throughout the day. Once they finished, they cleaned up. We started my mother's bathroom first, because hers was the most important. It took a week. Because the door, we had to wait. It was on a Friday, so we had to wait until whenever they came. It was no more than seven days, and it could have been less than that. The other bathroom, they did that in three days.

The Kohler salesperson was very nice. She came to our house and explained everything about the walk-in bath. She checked our bathroom and checked everything in there to see if everything would fit properly. She knew that her workman could accommodate what we had. We waited three weeks before the installation. Once they were there, it took them a day and a half. They did a very thorough job and very good job of installing and explaining exactly everything they had to do and how they did it. They did it beautifully. Everything's fine with the tub. It's very nice and works extremely well. If I had it to do over again, I'd do the same thing.

My experience with Kohler was excellent. They installed in one day. The tub works great. I am very happy.

My experience with Kohler was marvelous and just what I thought it would be. The sales rep explained everything and walked us through it. He was here for at least an hour talking about everything -- how it works and all the benefits of it. Then, their installation people took care of everything. The walk-in bath is the whole package. It's a little slippery, though, which is the only thing my wife says is negative about it. Other than that, it was hard to get in and out of our old tub as we've gotten older and the Kohler makes it so much easier now.

The Kohler sales rep was a nice guy and he knew what he was doing. He was very helpful in helping me think the project through and he nailed it. The installers were all wonderful as well. But they had supply problem issues. The sales rep said they'd have the installation done in a day or two, which was true, but it took 10 days. We'd make appointments and they had to cancel them because the products weren't there. So, it was a little chaotic in terms of scheduling. Other than that, they also did a shower for me and so far, I'm very pleased with both the walk-in tub and the shower.

The Kohler salesman told me to look at what they have and I saw that Kohler’s jets have been strategically placed. I control the heat and the jets, and I can leave the bubbles off if I want to. With being so busy, I haven't gotten in the walk-in bath that much but it was an incredible experience. I felt like a million bucks when I got up.

My grandmother had a stroke and everything had to come together extremely quickly. I received a call from two other managers and somebody else at the factory letting me know they put together everything. The installation manager called me and asked, “When is the date you need it done?” I explained to her again and she said, “Yeah. We'll get it done before that date. We're actually showing up on Monday, and it will be done by Tuesday.” Everything was done and my grandmother likes it. It's made life easier. Kohler did great.

The sales rep knew the product well and he sold us on it. We liked that there's a lifetime warranty. We also like that the tub has jets and bubbles that come up. The fill-up time is good. It drains pretty fast too. Get one.

Andrew sat at the kitchen table and explained everything to us. He was a heck of a good salesman. When the installers came, they were polite and dressed nice. They were here in the morning and they left in the afternoon, and everything was done. When my wife and I walked in the bathroom, it was spotless. It was just like when they came.

The salesperson was very thorough and seemed to cover everything. The installation was great. The installers were very knowledgeable and they did everything. The quality of the tub is pretty good. But it's harder to get in than I thought it would be. It's hard to get around the door. Other than that, everything's fine.

The installation of our Kohler was very good and easy. It took half a day. The walk-in bathtub was excellent. It's what everything we thought it was gonna be. I like the Jacuzzi action. It feels good.

I researched the best walk-in tubs, read the comparisons, and made my choices. I've been in this home for 30 years and I've changed my toilets and things like that and I find that the Kohler is the most efficient. I decided to try them for the walk-in tub after I did my research. Their salesperson was very pleasant and very nice. He was able to answer all my questions.

Everything I expected just very very expensive. Cost twenty two thousand dollars plus. Very competent salesperson and very knowledgeable about the equipment, hardware, and the installation. 2nd bid was quite a bit cheaper but the quality is a question. Looking for another bid.

The installation of our Kohler walk-in tub was efficient. The guys that installed were great. I love the tub. It's convenient to use. It's easy to get in and out of, and it empties quickly. The only thing that I don't like about it is that our water heater is not big enough to fill it. Eventually, we're gonna have to get a bigger water heater.

KOHLER's sales rep was awesome and the installers did a great job. We had a cast iron tub from the '70s, so they had to cut it in half to get it out of the house. Our house is 113 years old and it was interesting to watch them progress with the installation. They were waiting for different pieces, and at the time, we were also remodeling. Since we did this big installation, we might as well just remodel the bathroom too. The products that they needed to order came in at about the same time so, things worked out really well because we had things on order. We've enjoyed everything about our experience from the salesperson, Linda, all the way up to the project manager, to the installation, and to the people checking to make sure that we like everything on it and that we are pretty satisfied.

I have been wanting to get back in the bathtub again for what seems like forever because I couldn't get in and out of a regular bathtub. I'm 71 years old and to be able to go into a hot bathtub, really makes me feel better. Kohler has got a very good reputation and I happened to come across their telephone number that was advertised on TV. I called the number to find out how much it would cost me to get a walk-in bath put in.

The rep explained everything very clearly and answered all the questions I had. The crew that came to do the installation was very professional. I had a good working relationship with them to solve any problems that came up. I have some elderly people living in my household that need a walk-in tub and the Kohler does everything it's supposed to do. We're enjoying it. We like that the spray head is over closer to the walk-in side rather than on the far side so you don't have to reach across with the closer hand. I recommend that you look at the Kohler for your use. I had a good experience with them.

I was very happy with the presentation that the Kohler rep made. He was very nice. He came in, seemed to be very knowledgeable and everything was fine. The installers were very nice. They were professional. They were neat and they cared about anything that they touched. They took care of everything here. My wife is very happy with the walk-in bathtub. She likes it very much. I'm a shower person myself, so it doesn't really matter to me, but I've taken one or two baths with it and it is very comfortable.

Working with Kohler went very well. The installation was quick, easy and very good. My wife loves our walk-in tub. She likes the heated seat. It also fills fairly quickly and drains quickly. It also looks nice. We're very happy with it.

The installers were wonderful. I appreciated that they listened to my preferences. One of them said he was the one who created the fixtures because they understood that if I didn't get the fixtures, I wouldn't get the tub. They demonstrated the tub well and they were very good with their cleanup. They left everything very tidy. I heard the jets would really help my back and my feet. They seem to be working better. Using the tub is a wonderful experience. It's very relaxing. The heated seat is nice. I'm a happy girl. But I'm trying to get Medicare to help me pay for it ‘cause it was extremely expensive.

They were very prompt. They called right back and we made an appointment for someone to come out and see us. I said, "What's it gonna cost?" The rep said, "We don't know until we've seen its face. We're giving you an estimate when our person comes out." "I said "Okay." It was set up and the rep came out. She was charming. Her name was Amanda. She was good. She had a presentation. The price was more expensive than we thought. I was thinking 5,000, but it was 25,000, and I found that we can't afford that. She said, "What if you can stretch the payments out over a number of years, then monthly, it wouldn't be so bad." She was right. So we agreed to do it that way we have a 10-year loan.

The two installation guys that came were very good. The jets are nice. The handheld shower part works good with it being right there in front of you as you sit. I liked the lifetime warranty that comes with the tub. I also like the way the door opens. The safety is fantastic. I'm on a double lung transplant list right now waiting. My legs are getting very weak. Bathing was becoming a hassle for me. It was very difficult. So this Kohler tub has made a huge difference in my life right now and it'd be great for my recovery too.

The two installation guys from Kohler were very nice. They were ready to go. It took them three days and they worked from 8: 30 to six o'clock every day. I like the Kohler walk-in bath. You open the door and you don't have to step over anything. You just walk right in. Everything is nice, the way I wanted it to be. It is what I thought it would be.

I wanted a walk-in bath tub and Kohler has a good reputation. I like the way the door is too. The gentleman I spoke with was very pleasant. He explained any questions that I had and told me what to expect, which all was true. Everything went fine. The installers did the job and cleaned up the mess. My walk-in bath tub looks fine and I like the ease of getting in and out. I bought it for my husband mostly so he can just sit or stand and I can be on the outside and I rinse him off or do everything so it's convenient in that way. He has problems with balance. We have a walk-in shower in the other bathroom, which he doesn't use because he gets water everywhere and he's afraid of falling.

The tub is finished and it's useable. But they haven't done two things they said they were gonna do and they haven't come back yet. Other than that, the jets of the tub have been my favorite so far. It's a good product. This is a good product and if you're in the market, I'd buy a Kohler.

Working with the installation team was extremely positive. The work was completely within the timeline. I got a walk-in bath and it has been easy to use. I highly recommend Kohler.

The sales representative was a nice guy. The installation guys were super all right. They came in half a day, and they came back another half day. We like the tub. I like the fact that you bathe and relax in it. It's just what we wanted. My wife just had a hip replacement and instead of standing upright in the shower, the tub gives her more of a chance to relax. The product and Kohler was fantastic. But we've had a little bit of trouble with the company that wound up doing our financing, and we're still having trouble with them.

Consumer Reports rated Kohler number one and it was way above others. I also talked to some friends who had other companies that they didn't like. We decided to go with Kohler. Their rep was incredible and the installers were polite. They did their job and they let me know what they were doing the whole time. I didn't see any goofing off. The tub is very quality and it's incredible. I like the little handheld shower spray and the seat is great too.

I had a tub once before in the other house that I lived in and I liked the walk-in bath. In my new house, my tub is too deep for me to get in and out of. I needed another walk-in bath and my husband got it for me. Everybody was very nice. I would call them back if I need another tub. Someone came and did a presentation. He was very relaxed and just did his job. He felt like family.

Kohler's rep came back and had a great presentation. The crew got the bathroom installed in one day. I love the whirlpool. The only thing I didn't like about the tub was the time that it took to fill. Other than that, I love the whole thing.

The Kohler rep was very pleasant. I didn't know that there were as many options as there were, which was great to know. He was very personable and knew his stuff. The installers did well. I don't know if it was mismeasured initially, but they had to take the doorframes off. But they repainted them. They had to come back the next day after the paint dried and put it up. But other than that, there was no issue.

The installation didn't go one day like the rep said. It turned out to be three days but since it was wintertime, it wasn't too bad. But I'm too short for the tub. I can't sit and relax on the seat part because my legs would just float. Also, the hot water tap doesn't provide real hot water. If you turn it on in the sink, it's so hot you can't stand it. Other than that, I'm so thrilled that I don't have to clean anything anymore since it's self cleaning.

The salesman was great, and the installer was absolutely inspiring. Initially, the salesman sketched out one way to accommodate our tub with extra stuff on the side, and when the installer came, it wasn't reasonable to do. It butts up to a glassed-in shower, and they were afraid they were gonna have to take out that glass and do it at their expense. However, the installer was Johnny-on-the-spot with figuring out a way around that and it was perfect. He didn't leave us with an open shower for a couple of weeks while a piece of glass was made to fit. I was happy all around. Plus, there was a strip of floor that wasn't covered. It didn't have my original floor on it, and they did a great job of finding something that would look cute and gave me a couple of choices. It looks like it was always there.

They were pretty rapid in answering my texts. The installers did great. They did the job in one day and they were very thorough and polite. They showed me all of the features. Since I'm immobile, the Kohler helps getting in the bath. It's great.

The Kohler salesman was good. During the installation, they had to delay a day, but when they got there, they got it done. It was very professional. It has a simple system. It's very functional. I like it the way it is. I use the whirlpool more than anything. It was a great experience all the way around.

The installation was very good. My wall paint got nicked up a bit but that's no problem. The only thing I was a little disappointed in was the showerhead. It's not the shiny chrome like I thought. It was more like a matte finish. Other than that, the tub is large enough. We have the bathroom chair to sit on and we have the grab bar. I like that the storage cabinets are embedded and it has plenty of shelves. The tub is also a low rise to step into.

I like everything about the Kohler tub. However, I don't like the drainage. You have to sit there and hold the lever up for the water to run out. It also takes long time to have to sit there to fill up the tub. I also don't like the way it runs out. It's very slow. But everything else is okay and the crew did a tremendous job. They were very neat. We were really satisfied.

The tub got put in a lot faster than we were told and everybody did great during the installation. The young men that put it in and did the tile around it did wonderful. The plumber and the electrician also did great jobs. They were very competent and polite. But there's a chip on the door and they're supposed to be replacing it and we haven't heard back on it. Also, it was awful expensive. It was a lot more expensive than we expected but we needed it.

The rep from Kohler was great. I liked him. He got some samples. The installers were also very good. They seemed to know exactly what they were doing, they were very methodical and professional, and kept me informed about what they were doing. They were done within two days. As far as the product, I like that it's not a tub and it's easier to get in and out of. I had the rail with the handheld on it, and I really like that feature, not only for showering but for cleaning the shower as well. Also, I do feel like I can shower quicker. It seems like it's a lot less effort than the old shower. I'm more inclined to use it more often.

The reps were wonderful. They answered our questions. The installation team came and installed the tub in record time. The quality of the work was super. The tub has all the jazz. It has the hot and cold water, and I have the handheld shower. I was very pleased when I took my bath.

The salesperson came over and the one thing I wanted was to give me a straight-up answer in price. So he told me, and so I could make my decisions based on that. He told me what they were gonna have to do and then the project manager came by and saw what he had to work with. He told us what he was gonna do. He had to come in and helped, so I got the advantage of having him there to do the installation. So it all worked out. Everything hooked up nicely. That day they came, all the relevant people showed up at the right time. The next day, another guy came in and did some more stuff. When they finished, it was all like they said it would be. But the thing started blowing after, and I didn't know what it was. It's in the little paperwork, but he didn't direct it to the paperwork or tell us that it would be automatically blowing out after we finish. I didn't know that. But other than that, everything was fine.

Everything was outstanding. Kohler notified us of the installation ahead of time and they came a day earlier than when they were supposed to because they had some mix-up on the previous job. They asked if they could come earlier and we were happy to have the tub a day sooner. They came in, got it done within the time limit that they said it would be, and demonstrated the unit. They were very professional. We're older and we needed walk-in tubs. It's been a very good product. We're very happy with it.

I looked at several different brands and Kohler was the last ones that stopped by to give us the pitch. It was very cordial and informative and they impressed me and my wife as being our best shot for what we were looking for. The installation was pretty calm, cool, and relaxed. The installers managed to squeeze that great big package inside our little bitty bathroom quite nicely and didn't do any damage to the house. It took a few hours, but they got to it. Then, we had a couple of questions and they were back out here the next day. They answered the questions and made the adjustments.

Everything went fine with the installation of my Kohler. It was a little longer than what everybody else advertised because it took about three days, not one day. But I love it. I like the jet tub and the massage part of it. When I use it, I feel better in my back than what I normally do.

The sales reps of Kohler were excellent. The installation went very well. They finished within a day. We had a leak two weeks later. I made a call, they came out the same day and fixed it. Excellent customer service. The quality of the walk-in seems to be very good. The jets are my favorite feature.

The sales rep and the installers were very good and professional. We had a little bit of a problem with the drain. We called them up and they were out the following day and completely fixed the issue with the drain switch.

I called Kohler up, and they came out and gave us a good presentation. They stressed the fact that everything is made specifically for us. It’s not like a piecemeal work where they're making the same one. They make them individually. I liked that. The material that they had was very nice too. The customer service from the team members was excellent as well. The installers ran into a slight problem with our drain and in order to circumvent having to drill a new line, they simply put it up a couple more inches, which makes not that much of a difference to get in or out of the tub. They explained all that to us and showed us. My husband and I both agreed that it was wiser not to have to run a whole new line. I like when people think outside the box. It was awesome.

The installation didn't take very long. I didn't move in to my house for a while that I’d had remodeled and when I did, the tub wouldn't work. When the guy came out, they had turned two breakers off but not out in the breaker box. The tub is good in a lot of ways, but it is very expensive. It's also a little cold. I've had to buy an electric heater for the bathroom. It has a heater in the back, but it's still cold sitting in there till you get your water deep enough.

Kohler's sales rep was good and he explained everything. The guys that installed it said it's only the second one that they have. It's a new design for a shower. Sometimes, you wanna wash your hair before you take your bath. This walk-in bath has the handheld thing but they installed the shower head in the glass door. The problem developed when I used it. The glass door does not seal all the way across and had a little waterfall come down onto the floor. They adjusted it when they installed it and it actually scratched up the top of the door a little bit. I'd like to get this along to the engineers. The top of the door sits maybe 3/8 of an inch above the sidewall so it's taller. That's where we pull the glass door across. It has a little rubber piece that's designed to seal that. But the difference is too great.

It was getting harder to get in and out of a regular tub. It was a pain in the neck to have a bench in there. I take it in and take it out so it didn't ruin the tub. I got a Kohler walk-in tub and with a bench already built in there, it's great for me. It's great for the shower to have it in two places, handheld or on the wall. The only thing is I have a little hard time until I get onto it. I didn't have two-handle spigots for a long time so I have to learn how to adjust them.

My construction project has been a problematic one so everything has been very delayed. But the installation of the tub itself went fine. The installer, Scotty, was great. I paid a lot for it but it looks good. I had a major problem with my contractor and Kohler was very understanding with my many delays. They worked with me and I really appreciated that.

I liked Kohler's customer service and pricing. The salesperson explained everything well and answered all my questions. It wasn’t really a pressure sale. He gave me the information and let me make the decision. The installers were professional and fast. The way the product looks is good. It's different from the tub that was there, but it actually just looks great for that. Then there are safety features with the bars and the seat to be able to sit down.

The rep was very professional and I was very impressed. He laid everything out for us and helped us make our decision. But on the day that they were supposed to start, the freeway was shut down in Arizona and there was a wrong-way driver and the installation crew had to go about two hours out of their way around the accident to get here. They communicated with us several times to let us know. They were always on time and very respectful. Plus, they knew what they were doing.

The rep was very informative and knowledgeable. I enjoyed my interactions with him. The installation team was top-notch. My bath is comforting. I turned on the bubble machine and it was great.