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Kohler vs. Spirit Walk-In Tubs

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Written by Lorraine Roberte
Edited by Cassidy McCants

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    Kohler Walk-In Bath

    What is the difference between Kohler and Spirit?

    Kohler and Spirit both provide walk-in tub options for homeowners. Both companies encourage contacting customer service directly for complete pricing and feature information, but the most obvious difference between the two is that Kohler serves most states, while Spirit is a locally owned business that provides service for those in the St. Louis area.

    • Kohler is best for homeowners outside of Missouri. This brand is available in most states and is much more accessible for most homeowners. Homeowners in Missouri who prefer a more established name can also choose Kohler.
    • Spirit is best for St. Louis-area residents who prefer to buy locally. The company has been serving the community for more than eight years, and it offers free estimates to ensure that shopping locally meets your financial needs.

    Reputation on ConsumerAffairs

    kohler walk-in bath logospirit walk in tubs logo
    Overall star rating4.75.0
    Verified customer reviewsRead reviewsRead reviews
    kohler walk-in bath logo4.7Read reviews
    spirit walk in tubs logo5.0Read reviews

    Cost

    kohler walk-in bath logospirit walk in tubs logo
    Basic tub starting priceOnly available with quoteOnly available with quote
    InstallationIncludedNot included
    Financing offered
    Discounts offered
    In-home quotes required
    Warranty - LaborLifetimeNot specified
    Warranty - PartsLifetime5 years for motor
    Warranty - TubLifetimeLifetime
    kohler walk-in bath logoOnly available with quoteIncludedLifetimeLifetimeLifetime
    spirit walk in tubs logoOnly available with quoteNot includedNot specified5 years for motorLifetime

    Available walk-in tub types

    kohler walk-in bath logospirit walk in tubs logo
    Soaker tub
    Wheelchair-accessible tub
    Bariatric tub
    Tub/shower combo
    Two-seat tubs
    kohler walk-in bath logo
    spirit walk in tubs logo

    Tub features

    kohler walk-in bath logospirit walk in tubs logo
    Step-in height3 inches2.5 inches
    Fast drain
    Quick filling
    Grab bars included
    Number of hydro jets10Not specified
    Number of air jets17Not specified
    Chromotherapy offered
    Heated seats option
    Heated backrest option
    Remote control option
    Showerhead options
    kohler walk-in bath logo3 inches1017
    spirit walk in tubs logo2.5 inchesNot specifiedNot specified

    Services included with installation

    kohler walk-in bath logospirit walk in tubs logo
    Bathroom door resizing
    Old tub removal
    Wall repair and repaint
    Electrical wiring
    Flooring touch-up
    kohler walk-in bath logo
    spirit walk in tubs logo

    All information accurate as of publishing date.

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      Kohler

      Kohler is a well-known name in the industry. Its walk-in tub line focuses as much on luxury as it does accessibility; you can choose tub colors, wall colors and faucet finishes that match your home decor. While Kohler only offers a single walk-in tub model, its safety and comfort features provide several options for accessibility and tranquility.

      Pricing is only available after a free in-home consultation. Kohler has a price promise to ensure you never pay more than your initial quote. It also has monthly offers for homeowners to save on their purchase, and financing options are available through GreenSky.

      Kohler Walk-In Tub: This model has a 3-inch step threshold, one of the lowest in the industry. The tub has handrails both on the interior and exterior. It also has slip-resistant surfaces to prevent falls.

      Kohler has several comfort options to choose from. You can select heated headrests and backrests to relax your back, neck and shoulders, or you can opt for Whirlpool hydro jets and BubbleMassage air jets.

      What Kohler customers say

      Kohler has overall positive customer reviews on ConsumerAffairs. Customers are very pleased with the customer service and the experience from start to finish. Reviews say representatives are friendly, informative and knowledgeable. There are a few mentions of unprepared installation staff from the companies that Kohler partners with, however.

      The salesperson came to our house and told us about the products. He was friendly, very informative, and helpful. Then the installation team was very efficient. They were in and out in less than a day. We liked them both, they worked very well. The whole process was good. ... It's a high-quality product.”

      Larry S. of Creve Coeur, IL

      Spirit Walk-In Tubs

      Spirit is a locally owned and operated company that serves St. Louis and surrounding areas. The website is light on specific details, encouraging customers to connect with the company directly for more information. During its eight years in business, the staff has sold and installed more than 800 tubs. It uses its own installers, and it provides lifetime warranties on its tubs, with a 5-year warranty for the motor.

      Spirit has several size options for its walk-in tubs. The tubs are either 36 inches or 40 inches high with 26-inch, 30-inch and 32-inch widths available. Spirit’s walk-in tubs have a 2 ½-inch step-in height, and you can select a basic soaker tub or opt for features like air jets, water jets and more for a more luxurious bathing experience.

      What Spirit customers say

      Spirit’s walk-in bathtubs have nothing but five-star ratings on ConsumerAffairs at the time of publishing. Many customers mention the friendly and professional service they received and note that they appreciated how technicians went above and beyond to help them out. Some customers said the tubs are more expensive than others, but none of them expressed regret — and many would recommend the company to others.

      Spirit Walk-in Tubs is just fine. Their sales representatives were courteous and friendly. My favorite feature is that it's easy to get in and out. I would recommend Spirit to a friend who was interested in purchasing a walk-in tub.”

      M. of Il, IL

      Bottom line: Kohler or Spirit?

      Kohler is a big name in the walk-in tub industry, and it serves most of the country. Spirit, on the other hand, is a small business, locally owned and operating in the St. Louis area. Both companies offer walk-in tubs with low step thresholds and massaging jets. Ultimately, they’re both solid options for walk-in tubs, but the best company for you will depend on your location and your feature preferences.

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