KB Home Reviews

It was a fantastic experience, from the contract signing, to the studio, to the building process. Meetings were held to explain the home construction and ongoing progress reports WEEKLY! I got more excited to move in and there were NO surprises. Thank you so much.

KB Homes has been one of the better home-buying experiences we have had as a family. From the home design all of the way down to the communication from the team! From sale to close, KB takes care of its people and will make you feel celebrated and cared for during the home-buying process! KB Homes is the best!

Fantastic experience with KB Homes in Clermont, Florida! From start to finish, the process was smooth and enjoyable. The quality of craftsmanship exceeded my expectations, and the team was incredibly professional and helpful throughout. Highly recommend!

Overall the KB Home team that we worked with, gave us an excellent experience. We certainly value their time and all the help each and every provided to us. Please make sure they get the proper acknowledgment and proper compensation. Thank you all.

From start to moving in and all the time in between, the sales staff was knowledgeable, helpful and made a concerted effort to show us various home floor plan options, answered all questions, and was very personable and professional through the entire process of buying and selecting our new KB home. All during the time from our first visit to the Hickory Ranch sales office, and touring of models and some completed homes, we were always feeling well attended to and made comfortable during any of our many visits. The KB team was very attentive and helped us through every phase of the buying and move process.

As a new KB homeowner, I would recommend them to any family looking to purchase a new home. As a first-time home buyer my experience was exciting, stressful, and memorable for all the right reasons. The homes offered are spacious, well designed, and a great value for the price. The warranty provided also gives you peace of mind that they will work with you should issues arise that need remedy. I have already recommended KB to my family. If you are in the market for a new house, give them a try, you will not be disappointed!

Thank you to KB and everyone involved in the construction, design, and purchase of this home. Thank you for allowing me to achieve my dream of owning a home of this caliber in a neighborhood like this and thank you for helping me return to my hometown after 17 years.

This was my first time purchasing a home. I was nervous and excited, but the whole team made me feel less worried and answered my questions in a way I could understand. The process was not as bad as I thought. Thanks KB Homes!!

Overall I would/will highly recommend KB homes to friends and family. While it's only phase 1 of construction, I can tell it's going to be a really fun, safe, and well built subdivision. I'm very proud to call it home for years to come.

KB Homes made our dream come true, we were able to purchase 5 homes side by side so our children could be with their relatives. KB MADE IT HAPPEN even though there was many stones in the pathway we overcame them all.

Working with KB was the best decision we made. From their customer care throughout the entire process, to their overall excellence in the build, we are extremely satisfied and would recommend KB to anyone.

KB has been extremely helpful in my home building process. KB team of professionals are very knowledgeable and responsive to any questions I might have and ensured my concerns were promptly addressed.

I've lived in Tucson for thirty nine years. Never in million years had I thought I'd buy a KB Home. I feel blessed to live in Rancho Sahuarita Community. I was impressed with Paul ** being such an awesome, friendly, respectful KB Representative. Being able to live the American Dream of owning a quality KB Home is magical! I'm amazed the with the quality of KB Home's built. Everyone who works for KB Homes takes such care to provide quality, affordable homes. I have to say the Neighborhood we live in very quiet, peaceful, friendly area. Thanks KB! You definitely are a 10. JLB

A great home buying experience. All the KB staff involved in the process were very helpful and informative with timely updates. KBHomes has great; practical floor plans. Home quality can be better but, I think that is what we get for the money. Thank you KBHomes! For making the first home buying experience a memorable one.

Building a new home with KB Home was an amazing experience. Everyone at KB Home from sales to design center and to construction foreman, they all made our home a priority. We highly recommend KB Home for your next home purchase.

Overall I had a really great experience in the home buying process with KB. They were very informative on the process and made me feel comfortable asking questions. When small things popped up that I needed fixed, they would quickly resolve the issue in a timely manner.

KB home really prioritizes their home safety and quality. I am impressed by how KB completed the constructions in high quality despite unfavored weather. They are also prompt to adjust any details and issues even after closing. The sales team Evan and Nicole are nice and honest. The construction team Cesar and Damen are knowledgeable and professional. The loan process can be hit or miss depending on who is your loan officer. Overall, KB is the builder to work with for their reasonable price and good value from the house you receive. Highly recommend!

Overall experience with KB was ok. Me and my wife love our new home, however there are plenty of areas in which KB could improve such as better contracting practices, more oversight over their contractors and project area. For example my home was literally vandalized and all of the copper cables were CUT during the build process by someone who knew exactly what they were doing, they knew what to cut and where to make it a pain to repair and who took care of that? Dave!! (Thank You! Dave and Brent!!!) Thanks to them our home came out GREAT!

Eddie from Sales and Robert the Superintendent were incredibly helpful, making the home buying process smooth. One of the key reasons I chose KB Home was the competitive price, ideal location, and the exceptional team. Their support was crucial. The location and design were excellent. Please consider building more in Stanton, CA, as many of my family members are interested in this area. I notice there is a lot of available land that could be acquired and developed. Thank you.

Sales team was great to work with but the construction crew and the follow-up warranty issues are unresponsive. Once we signed the closing documents, construction team disappeared and warranty team is unresponsive to needed updates to the new house.

As first time home buyers, we found KB Home to be a professional and reliable company to help us through the process. The home they built for us is beautiful and they helped us understanding every step of the construction. We would definitely recommend any first time home buyer to take a look at their website.

Although there is still some items that need to be fixed, I feel like KB Home has been the best option for my family and I. Every builder has issues and every house experiences issues of some kind, but KB has been great at taking care of them in a timely manner!

The KB experience was great. It was our first time buying a home and it was an overwhelming and sometime scary process, but every step of the way we had someone from KB checking in and answering all of our questions. I loved having the ability to customize various parts of my home and add personal touches.

Good homes, good sales experience but lacks empathy and needs more focus on the ground realities. A corporate push without regard or understanding of the ground reality can have a huge impact over the potential customers.

The overall home buying process was smooth with very little hassle about getting updates of the home construction. Builder backed lender was the best decision and it was seamless experience as everyone knew what stage the home is in. This helped me avoid back and forth with the lender. Sales staff was excellent in communicating the progress of the home throughout its construction. After sales support is amazing which you would find hardly with builders. They offer to fix any issue that arises within a year of its completion. Overall, I would highly recommend KB Home for first time home buyers.

Building a home as first time homebuyers can be stressful. Our partnership with our sales advisor Michelle and construction superintendent Dustin alleviated much of our stress and gave us a quality home we will love for years to come! Highly recommend KB Home!

We knew what we were getting into when we decided to build with KB Home. There were some pleasant surprises, some materials used were above expected quality (LVLs) and the end readiness of the home. However KB Home promotes itself as an industry leading quality custom home builder. This is misleading and misrepresenting, traditionally custom homes have unlimited options and the homebuyer is in charge of final decisions, this is not the case with companies like KB Home and I wish they would market themselves in a different way. It was overall a good experience but there are plenty of areas for improvement. We are pretty satisfied with our home and we would likely choose KB Home over many other national builders.

As a first-time homebuyer, my experience with KB Home provided an excellent learning opportunity in reference to the home building and buying process. The experience was stressful at times, but overall..wonderful! I now look forward to being a first-time homeowner and homemaker.

As a 1st time homeowner you have so many emotions during the process but everyone in the KB team from start to finish provided quality personable customer services. They were professional and knowledgeable and most of all patient, which helped calm my nerves and really helped me through the process.

Overall the experience was pretty good. In the beginning, it was very stressful for me because this was my first time buying a home, and was looking for a long time. But after talking with the sales counselor I got a better understanding of what I could get from getting a new build and the available special financing. I liked that I could put in a deposit and reserve a build to secure my spot and not lose out to a higher bidder. I would have liked the option to have blinds installed and a fridge also but not a deal breaker for sure.

We purchased a KB Home inventory home and had a wonderful experience. Our on-sight sales representative was knowledgeable and made sure we were aware of all of our options when searching for our home. Then our loan officer (we used KB Home Loans) was responsive and provided us options to meet our monthly payment goals. Lastly, our construction supervisor personally saw all of the touch ups done to completion so our home could be enjoyed to its fullest upon move in. It could not have been a smoother process.

This was our second home but the first newly built home and first KB Home. Unfortunately, it's not been satisfying. From the final walk through to the move-in and still, things are not complete that were promised to be completed. This actually is a great home for a first-time home buyer to get their foot in the door since the quality is not there and most first home buyers do not know what to look for in a home. For someone who owned a house before, this is not a great home. It feels like a fixer-upper.

Kb Home not only build homes but they build a friendly atmosphere. Building a home is stressful in general, but to have to build while in another state just added on to the stress, but Kb Home was ready for the challenge and handled the situation with grace.

The sales staff at KB are top notch! They really make the experience. Everyone at the River Run location was friendly, accommodating and helpful. Unfortunately, be sure everything is done prior to closing because that is when things go downhill!!!

Our home buying experience with KB Home is great. Starting with the sales staff and construction manager to customer service agent, each and everyone of the staff were very helpful and made our home buying process comfortable. Both the Construction and the post move-in service are great. We are happy for choosing KB Home.

Great experience from start to finish. This is our first home and it was a simple process that can be stressful but wasn't for us. All of the teams involved made that possible and we appreciate the service, time and help everyone provided.

The experience with KB Home from the moment we visited the model home and we loved it until the date we signed it was really good, the staff is amazing, great communication, very helpful, we felt all the process they really took care of us, and that is very important. We love to be part of the KB family.

We were grateful that we decided to buy our first home from KB Home. It was an amazing experience, and we will be grateful for this significant decision for the rest of our lives. We also made the wise decision to utilize KB Home Loan as our landing loan. Certainly! The process of securing the KB Home Loan was efficient and seamless, thanks to the helpful guidance provided by their team of experts. We were able to easily navigate through the various options available and choose the best loan package that suited our needs.

The sales and construction staff are top-notch. I'm very impressed with the organization and flow to have the homes built well and on time. I know that takes a lot of integrity, experience, and coordination. KB homes are beautiful, well-built, and have nicely-planned out communities making the neighborhood a great place to live. I would definitely buy another Kb Home in the future.

KB Home truly sets the gold standard for excellence in homebuilding! As a recent homeowner with KB Home, I can confidently say that my experience surpassed all expectations. From the moment I stepped into their beautifully designed model homes, I was impressed by the quality craftsmanship and attention to detail. KB Home offers a diverse range of floor plans and customizable options, ensuring that every homeowner can find their perfect match. What truly sets KB Home apart is their unwavering commitment to customer satisfaction. Throughout the entire homebuying process, their team went above and beyond to ensure that my needs were met and my questions were answered promptly. They guided me through each step with professionalism and expertise, making the journey to homeownership a smooth and enjoyable one.

The whole process of purchasing this house was an 8 out of 10. Until we started receiving threats to close the house or face financial penalties, even tho the house was not ready. KB Home wanted their numbers to look strong for the end of the February quarter, so deemed it necessary to harass us to close before the house was completed. Prior to this encounter we were actively talking about buying the house next door to add to our portfolio. Due to this experience we will not be buying from KB Home ever again. Quality of the interior paint used was cheap and the workmanship on the interior door knobs was terrible (4 door knobs fell of within 2 week). Communication from our salesman and construction staff was superb. 10 out of 10. Overall build quality is 7 out of 10.

From the first visit to the sales office to getting the keys to my new house the entire process was top notch. I appreciated the open communication with all teams, sales, design studio, construction and customer service. They all take pride on their job and make you feel as you are the only customer they are working with. The quality of the materials used and house as a whole was excellent, and very professional and beautifully done! Thank you all for your outstanding job.

From start to finish, my experience with this company has been nothing short of exceptional. Jeff's salesmanship, Javier's passion, and John and Devin's construction expertise formed the dream team that made our purchasing journey a breeze.

With all the delays and lack of communication/transparency our home buying experience was not positive. We had to stay with family due to the constant delay on the house. We did feel like the team was not aligned and it was a direct reflection of our frustration in the home buying process.

It really was a smooth experience, and the home seems to be built very well. The design of the home was perfect which is why I fell in love with the model I bought. The part I was most nervous about was fixing things after we closed and I got the keys. KB has been amazing though, and has gone above and beyond when it comes to helping me fix things. Even fixing things that wasn't their responsibility. Movers damaged my walls and broke a light fixture and they went out of their way to fix for me with no hassle and quickly. I can tell you how much that means to me. It's the one thing you worry about when buying a track style home. KB has definitely delivered.

KB Home took the time to get to know us and take care of us as if we were family. Every decision made into building the home was carefully thought out and well explained so we could know the exact details of everything. Their team is knowledgeable in every department and are capable of building beautiful homes. I would recommend them to anyone I knew who was looking into purchasing.

Very easy and clear procedure to buy a house. It was not a difficult process even for me which was not used to EUA procedures to buy a house. John from sales and Ed ** from the construction side helped me a lot.

Home side of things was great with the sales staff (Cindy) and superintendent (Dustin). Any issues or small fixes we needed were addressed relatively quickly and responses were timely. The only downside of the entire process was the lending side of things. They need to be more proactive when providing details and explanations on documents and forms. We found many discrepancies or inaccurate info that we had to bring to the lenders attention only to be told "Oh yea, that's fine it will be corrected later." It would have been nice to have that info when they sent the forms in a more proactive manner so we didn't need to worry or question things. They also sent incorrect paperwork TWICE on closing day. My wife and I had to sign multiple documents several times and delayed our closing by quite a bit.

Home buying is a stressful experience, but KB (Lesley) was so helpful and worked well with us. KB made sure we closed by the date we wanted & was very communicative through the entire process. We love our new home.

From our first sales experience, which was not pushy but informative, to our final move-in was a wonderful experience. We were informed each step of the way in design and construction and that resulted in a great price-to-value for our home. We're very happy in our new home.

Purchasing our KB Home was a delight from start to finish. The customer service was top notch, guiding us through the process with expertise and care. The quality of construction is awesome and the energy efficient features are a bonus. Post sale support was prompt and helpful. We couldn't be happier with our decision. KB Home exceeded our expectations in every way. Highly recommended!

Any home buying experience can be stressful. Once recognized that this KB Home is a semi-custom townhouse, it allows the builder to keep the cost at a reasonable level, which I appreciate. Then, one accepts the need to choose from established packages for upgrades and design items. That said, the sales and construction point people kept me up to date on progress and home was delivered without issues.

Great customer experience from sales to construction to lending. Got a great rate on my mortgage and amazing home upgrades. The entire staff follows up in a timely fashion and seems to truly care about their customers. Would DEFINITELY recommend KB Homes to prospective homebuyers.

KB Home were very knowledgeable and extremely helpful from the very beginning. They made the home buying process so simple. I never imagined it being so smooth and would highly recommend them to anyone in the area. It was a great journey and we are extremely satisfied with our new home for our new family.

My overall experience was exceptional. I enjoyed my first time home buying journey and extremely delighted with everyone at KB. Special kudos to Jackie **, Scott **, Michael ** and the Studio Design folks. KB is the best.

KB was a pleasure to work with. They were always helpful and made us feel comfortable to ask any questions. The price for what was being offered was great and it really drew us into buying a house with them.

Our experience with KB Home has been nothing less than outstanding from start to finish. We absolutely love our home and the KB team we worked with throughout the building process. This is now the third new home I've built in Las Vegas and KB, by far, has been the best experience.

KB sales and construction staff were great throughout our home being built. They offered excellent upgrades which we took advantage of. This is our last house and wanted it our way. Other builders (Lennar) don't offer any of what we experienced. Highly recommend KB Home.

KB made homebuying a very simple and fun process. Their staff was always available to answer our questions and walk us through every stage of the homebuying and design process. You could tell that customer service was their #1 priority. We would highly recommend KB to anyone buying their first home.

My overall experience with KB Home was excellent. From the initial contact to the home delivery, I was impressed by the professionalism and quality of service provided. The process was smooth and efficient, and I am extremely satisfied with my new home.

Sales staff- Julie definitely earned our 10 points as she was very engaged with our process and updated us on all events going on. We did not receive monthly correspondence from Gary and had to reach out and ask him ourselves for more regular updates as we were unsure of the process as first time home buyers and wanted to be a part of the process. Unfortunately we were not invited to participate in any of the build of our home under the guidance of Gary. We struggled with communication and lack of follow thru with Gary, which ultimately led to us considering walking away from our buy, however upon switching to Julie, she made it possible for us to visit our home, provided coffee and breakfast and on the day of our walk thru, she even provided a gift for our daughters. We truly appreciated the care and effort Julie put in to giving us a better experience as we closed on our home.

Our home buying experience with KB was impeccable. The staff not only was knowledgeable but made us feel confident with our purchase. They kept us informed every step of the way and made us feel like family which is hard to come by.

This was the 4th home that my husband and I have had built and I'm here to say that building a home with KB Home was a great experience from start to finish. They are the only builder that I've ever dealt with that has one model with NO upgrades. This allows you to see what their basic home could look like. Yet you can still add to the plan (of which they have many) to fit your needs and likes. Of course, with such a wonderful design center choosing finishes was so much fun. Dixie was terrific to work with and had some great suggestions. The construction superintendent, Teddy, kept us well inform regarding the progress of our house, sending us pictures and responding quickly to any questions or concerns we had. All in all, it was a great home building experience and my husband and I are so very pleased with the final product.

The overall experience was fairly smooth. With moving from Georgia, we thought that it would be a little more of a difficult process, but it's evident that the KB team works closely together to deliver a memorable experience. Very appreciative for their efforts and helping us get to the finish line.

I would never recommend anyone, not even an enemy, to buy a KB home. I don't believe any of the trades involved in the build were even technically acceptable. Maybe lowest price, but not technically acceptable. Why do you put in an insulated garage door in Texas, but not have "insulate it" as a garage finish out option, especially when three of the exterior garage walls are outside walls. KB threw in a garage door opener at an attempt to rectify its failure to satisfy any of the quality issues. There are other unsatisfied customers in the Deer Crest subdivision one of which has posted signage in the front yard. So bottom line: Don't buy a KB Home.

All personnel I interacted with were kind, knowledgeable, and respectful. Having no home buying experience, they walked me through everything and answer all questions I had. The process could not have go smoother.

Working with KB Home has been great. The whole team at KB is very knowledgeable and helpful throughout the entire process. We're glad we chose KB as our first home builder. They are not only helpful but are very kind and understanding as you make this big step of purchasing a home.

KB Home goes above and beyond. My family and I were very pleased with all KB employees. We couldn't be happy with our home choice. Very well-built homes. Would recommend to anyone looking for a home to go with KB Home!

House ended up exceeding our expectations. I think there were limited options for customization. Design choices were very limited on some items and somewhat overpriced but end product is worth what we paid for I think. Site layout was not fully explained and should have been. Exterior landscaping, grading and quality was less than expected. Driveway is very narrow and short for today's vehicles. Overall we are very happy but will do some additional work to make the house our home.

Great customer service starting from sales to superintendent and entire teams. Was an outstanding experience where with professionalism and knowledge driven KB staff was able to deliver our dream home we had in mind 20 years ago.

It was an amazing journey! We are 100% satisfied and KB Home met our expectations. The people we worked with were great and very communicative. They let us know everything that was happening with the house step by step and didn't leave us in the dark. They also were not pressuring us into buying a home just to make a sale. They genuinely cared for what we were after and took all our thoughts and expectations into consideration. We are excited to be a part of the KB Home family!

KB Home was excellent from start to finish. There was someone there at all times to answer any questions or concerns. To follow up with the process to make you feel at ease even when it felt it was at its most stressful time. We had a great team at your side and we are so glad we made the choice to buy a KB Home and in an area of San Antonio that we had been looking at.

KB Home provided us with a high quality home at an affordable price, and they also finished the home earlier than what they quoted us. They worked around the clock to get our home ready and it turned out exactly how we pictured it.

Jourdan, Meghan, made my buying process so simple and easy for a first time home buyer. No hidden gimmicks or tricks to just sell a home. These ladies did everything possible to make a smooth run and explain and answer any questions for me that I had along the way. I was very blessed to have these ladies by my side throughout my experience.

I bought my house with KB Home, and I am happy with it. In general the process was quite simple, however there are things to improve regarding the loans. The loan staff was not very friendly and professional. The house was delivered on time. I chose an inventory house, and due to my lack of knowledge of the materials, some time later I realized that the floor material was of very low quality.

We had a pleasant experience with KB Home. The buying process was very smooth and stress free. The house was delivered at anticipated time, close of escrow was done at anticipated time and everything else was done in time. The sales team provided great service. The loan officer was very professional and made us feel we were in safe hands. Would happily recommend to anyone looking to buy a home, to choose KB Home!!

We heard a lot of horror stories about building your own home. However, our KB team changed that story on day 1. Honestly, if it wasn't for Sam and taking the time to "build out" our choices on plans and showing us what we could achieve, I wouldn't be here filling out this survey.

My family and I had an excellent experience during the process of purchasing our new home with KB. We want to thank all the departments involved, but it's worth highlighting our 3 favorite individuals in this process: Cortney, our credit advisor; Melissa, our design studio advisor; and Erik, our superintendent. Thank you for this great support throughout the process and for always being available, making this experience excellent and memorable.

I was totally out of my comfort zone when I started the process. From the sales office to the design center to the construction crew they all made me comfortable in going through with it with peace of mind. I can't thank them enough.

5 Stars to KB's awesome Construction & Loans Teams. BUYER BEWARE of SALES team. They lie &make false promises. Once you realize, it's too late because they already have your non-refundable downpayment. Luckily the Construction 7 Loans teams went out of their way to make our home perfect. Would've been a great experience otherwise.

Jillian was always there to answer all of our questions from start to finish. She sent us weekly updates with photos and we appreciated her constant communication throughout the process. Chris went above and beyond throughout the process to make sure that we were happy with the final product. His follow up process was great. His customer service skills are outstanding and he has been by our side ever since closing as well. Great overall experience with these two superstars!

We loved our experience! This was our first time buying a home and the process was so smooth. The sales and construction team went above and beyond in communication. We had a great experience at the design center. Any issues noticed by us or our realtor throughout the process and after move in were fixed immediately. The home is beautiful and we love it!

When we first saw the houses in the beautiful area of Summerlin I knew that we had to get one and quickly. We waited almost 10 months and now we are finally in this beautiful home. Construction crew and salespeople were very informative. We did not get a lender through KB Homes so I am not commenting on that. The moving process is very stressful and KB gave us all the tools to make things easier in this transition.

From start to finish, KB Homes guided us and helped us build our forever home. Professional, knowledgeable, kind and caring. Always kept us informed and always quick to respond to any questions or concerns. We love our KB Home!!

Honestly, going into this experience we heard a lot of negative things about KB and other people's experiences. However, we did not let that presumption stop us and we honestly have to say, we are so glad we went with KB. Everyone was so helpful and the experience was great. Everyone mentioned above in all sectors communicated so well and the house came out great. We are very pleased and we will be recommending KB to all friends and family. Overall great job. We could not be happier. We would like to personally thank everyone involved on a great team effort and job well done.

Mr. Eli took over my home building and truly became a star with his work ethic, customer service, attention to detail and willingness to go the extra mile to get tasks done. Eli was truly a blessing in this process with #1 communication skills, overall job completion, and sincerity of getting things done the right way no matter what the issue. He listened and explained himself very clearly throughout every update and met expectations 100% of the time, without Eli then maybe this build does not happen is my thought. So again, very thankful for Eli and his unwavering patience in helping me both understand and know what to expect of the process throughout the building of the home.

I live in the Woodland Community in Simi Valley, CA. KB Home owns the undeveloped land adjacent to my house and a bunch of houses in my line. They’ve let their land become overgrown with weeds and don’t seem to want to take any action to remediate the issue despite reporting to them multiple times. The weeds are starting to encroach on my yard and all my neighbors’ yards.

The first step - Sales process went really well and Zaid ** did excellent job in explaining entire process very well. All steps by KB Home met on promised timelines without any delay. I am very happy with KB home.

Fair price and a plethora of upgrade options allow these modestly sized homes to shine under the careful craftsmanship of KB Home. Well-thought-out plans and transparent construction practices are some of the practices I would like to highlight about KB Home.

David was simply outstanding! He is so genuinely kind and thoughtful. He went above and beyond expectations to make this transaction happen for me. My purchase was not a typical one, many changes along the way and turned out to be a very long journey but David stayed true to his work ethic and was extremely supportive and patient. I truly appreciate him. What a wonderful person he is to work with. I'm so happy to have had the opportunity to meet him! This is not my first home purchase but certainly has been the best and large part of it because of David :).

This was our first new construction home and we could not be happier. Workmanship was top-notch. We expected maybe our home would not be as "pristine" as the models since those are usually "prettied up" to make sales, but we were blown away at the fine craftsmanship and attention to detail of our new KB home. The frame walk-through gave us insight on the construction workmanship behind the walls, and what is visible - sheetrock, paint, trim, doors, etc were all top notch. No unsightly seams, crooked edges, caulking smears...The KB staff were all courteous and professional, from sales, construction, to post-sale support. Very happy with our new KB Home!

Nice teamwork and hospitality. Team was cooperative and helped in everything.. Keep up the good work. Everyone on the team seems to be personally invested in producing quality work and communicating clearly to the customer. I really highly recommend for the service.

Friendly, knowledgeable staff. Plenty of participation in home-buying process which is excellent! Love their interactive website where you can see different layouts & test different options. Overall great experience!

There are many steps and procedures associated with buying a new home. Everyone at KB has been very helpful and informative along the way. We appreciate everyone's help including Tammy and Juan who went above and beyond to make sure everything went smooth. We will be purchasing our next home with KB.

From beginning to end I am thoroughly impressed with the quality and care I received at KB. I knew that I could call at any time and get answers to questions or concerns and receive a quick response or resolution. I'm very happy with my beautiful new home!

We are very much satisfied for choosing KB as our first home, entire staff throughout the buying experience were amazing. I really liked the plan, construction quality and window spacing to ensure home gets sufficient light which is most needed thing in PNW. I would highly recommend KB for anyone.

During my recent purchase experience, I found their staff to be extremely helpful but that is where the good in KB stopped for me and my experience. My wife and I looked around for a long time and KB was the only developer that had the lot and or location we wanted. We looked at many custom home builders whose finished product was amazing, but the location was not what we were looking for. Of course, the KB models were finished nicely but that was not what we found in our new home. We recently sold a townhome built by Lennar and that was finished dramatically nicer that the KB home and the townhome was literally almost half the price.

You have some great people, some ok people and some who were not great to deal with and it really makes the process a process and not enjoyable. I would have liked to see more of the up front commitment to quality and not have to involve a VP to get answers and fair solutions to problems that arose.

KB is almost all about family. Laura and Jason continue to make me feel like family and that's what life is about. I'm glad I bought this house. I was treated like family by both of these individuals and treated like a great human being from the get go. I was made & felt special during this entire process! Thank you to both of these staff members!!!!

This is the second time purchasing a KB home and KB has failed to disappoint. Everyone is amazing and informative throughout the whole process and you never feel rushed or like a bother to anyone. They have always been happy to help when needed and answer any questions I had. When someone didn't have an answer to a question I had they went out of their way to find the answer and follow up as quickly as possible. I can not stress enough how much I appreciated the whole KB team. If I decide to purchase another home, KB will 100% be the builder I will be going to. Thank you KB team!

KB has a staff that makes the house buying experience smooth and satisfying. They seem to have carefully thought out their process and goals with the customer in mind, both in terms of creating and purchasing a house and in terms of nurturing a community. KB seems to care about the future of the customer to have a home and not just a house.

When we first signed the sales contract I was thinking of seeing if my mother would want to buy a house in the community and now, after everything, there's is no way I'd do that to anyone. The quality of materials and design are good, but the quality of installation is total trash. The homebuyer is responsible for finding problems with the build. God forbid you're not handy or knowledgeable of electricity, HVAC, or knowledgeable about general home maintenance. I found an electrical issue in the kitchen that could have killed someone. I mention this as an example of the lack of quality in the work in building the home.

Again!!! Thanks to ALL KB & Staffs. For making this possible for me and my family. We love the house - the area - especially the fountain views. But keep the pets under control please. Too much dogs and cats walking around at night.

It was great and everyone we worked with made this easy for the most part. We would have liked the backyard to be taken care of considering we have ditches, rocks and garbage. We have not been able to mow the backyard.

When purchasing a new home it is incumbent upon the builder to provide a finished product ideally resembling the corresponding model in design and construction. While this assumption is true, perfection is often inhibited by construction flaws caused inadvertently by workers on a construction project. Specific errors and omissions can be mitigated by the hiring of a licensed inspector that can review the progress of your home at various stages (e.g. framing, drywall, roofing, etc.). There is always without question a need for reliable, professional supervision at a workplace setting, and this is where Melissa **, KB Home's Construction Superintendent has excelled.

The KB Sales, Design and Construction Staff all made special efforts to see that our entire experience was as seamless as possible. We always felt our satisfaction was important to them. It is refreshing to experience customer service at this level. I highly recommend this builder for quality, competency and customer service.

We absolutely love our KB Home. My wife and I pinch ourselves everyday because we still can't believe we got the perfect home. The staff is genuine, kind, and trustworthy and the home is the best of quality and perfect for our family. We are so thankful for KB Home!

I enjoyed my overall experience, from picking our floor plan, going to the design studio to custom our home, seeing our home be built and the special moment of moving in! The KB team made the whole experience fun and easy, my husband and I appreciate what they have done for us and our family.

The entire KB team was amazing and is greatly appreciated. Chris - Your readiness to answer any questions and weekly pictures. Jeff - You always kept me abreast top of what was going on with my loan, very efficient. Brian and Tyler - The time you took from the beginning to explain in detail what the process would entail and what was expected every step of the way (and in layman language) especially for homeowner who had never dealt with a newly constructed home. Thank you all!!

We have been working with KB Home for almost 11 months, from the start of home shopping to our closing and moving in. We have been able to work with great partners at every step; any concerns we have raised have been responded to or addressed with clear answers and prompt follow-ups. The home itself is well constructed and incorporates personal choices that we were excited to include in the design. We look forward to many years here.

Our experience with KB Home was overwhelmingly positive, characterized by high-quality craftsmanship and outstanding customer service. From the initial viewing to the final walkthrough, every step was handled with professionalism and care. The attention to detail in the construction of our home was evident, ensuring a product that exceeded our expectations. The responsiveness of the staff, particularly the construction superintendents Ken and David, and customer service representative Krystal, made us feel supported throughout. Their dedication to resolving any issues promptly and efficiently reinforced our confidence in choosing KB Home. The value for the price paid was exceptional, making our new home purchase a truly satisfying investment.

The sales, construction, and lending team were all professional. There were times where access to certain documents was lacking but these were eventually rectified. Paco and his team are attentive as are John and his crew. It was nice working with them as they made a first-time home buyer feel comfortable during the build and move-in process. We are looking forward to scheduling our 30 day walk through in order to close out remaining items with the home.

The KB Home team is a great one because of their ability to quickly fix issues that come about. When building a house from start to finish it is expected that some type of issue will arise which is why it is essential to have a quality team that can fix any issues quickly. Not only do they fix issues quickly but they are also great at communication by keeping you in the loop and that you are satisfied with every step of the process. Great team and Great job.

We always heard good things about KB homes and this is why we decided to purchase one. However, our purchase experience has not been excellent. As mentioned previously, we were told false statements that would have changed our plan to buy the house. The biggest was our concern about the street noise. We were told that the dual pane windows will block the noise and we would barely notice the sound. However, WE HEAR EVERY SINGLE CAR ALL DAY AND NIGHT! The windows don't block anything. We can also hear the food vendor's radio playing across the street. If we were told that we would still hear the street noise, we would have passed in buying the house. Also, we were told the house would be ready in Nov 2023. However, closing didn't happen until Jan 31, 2024. If we knew that closing was going to be two months later, we would have passed on the house.

We've decided to purchase a house because our contact is about to end. Visited many KB Homes but Belcarra was different and our foot really always ending up here, how the staff made it possible to be available just in time and gave us many options. All the staff and for all who catered us starting from the visit up until now they are welcoming and made our decision easier. Professionals and expert even in simple or single details.

Our experience with KB Homes as a whole has been very positive. I think if you're looking for a home for a good price, you can't go wrong. We were blessed with a great set of folks who helped us through our journey who made the experience a memorable one.

The finance team is great! Todd was super helpful! The design studio personnel was super helpful on staying in price range and getting a cute outcome. Overall the building the inside of the home was exciting. Everything looked great. But the actual designing like the tile, floor, paint it seems like the people just rushed through the process and not care about the outcome. I feel like my floor has air bubbles when walking around, I can tell the difference from the texture and the wall sides, the paint looks bulky in some areas, when I mentioned a hole during the walk through, they "fixed" it but it is not fixed. It still looks like a punch in the wall.

I want to express my heartfelt appreciation to Brooks, Cody, Kurty, and Mary for their outstanding support throughout this entire journey. The KB team went above and beyond to ensure my family and I had an exceptional experience. From the initial visit to the model, to the studio, and through the construction phase, every step was enjoyable. This collaboration has been truly special, and we are grateful for the dedication and hard work of everyone involved in our relationship with the KB team.

Sales office needs be more informative and helpful regarding customer service and requests. More informative with regards to purchase agreement options when it comes to buying with or without a buyer's agent. Huge issue in today's market.

Our home buying experience with KB was good. Although there may be issues to modify, which is normal in construction, KB has been very responsive to revisit these issues. We are happy with our home. Kudos to Brian and Gary and our realtor, Brando ** for making our dream of owning home comes through.

Make sure to choose a sales counselor wisely. The only negative part of the whole experience was the sales counselor only being proactive in the beginning part of the long journey. Design studio and lending experience was night and day different! The overall experience was good but just not great.

The process is very simple l believe that from the sales team to construction team. Together they provide a ton of information for any buyer to easily understand what they are getting within a home and what they are getting with the pricing of the home. There really isn't any hidden surprises from using KB Home. My personal opinion is everything was straightforward and as a buyer you were provided enough clear and concise information to make a timely decision.

I was very impressed with the customer service, and the efficiency, and the timeline in which it took to purchase, pick out what we wanted, and how fast it was to build, while making sure that we were communicated with, and happy with our choices, as well as how satisfied we were the final product!

I absolutely loved my experience with KB. They really took their time to always keep us updated with any new detail that was going on with the house. We didn't have to ask, they were always the ones coming to us first.

We were very pleased with the overall process and excellent customer service given to us from Zack, Derek, Myrna and Ty. Our only concern was that the house might not have been ready before we closed.

10/10 all around!!! It was a wonderful experience going through the journey of building our home and every step of the way. Everyone we interacted with was awesome and helped make it a more enjoyable experience. Keep up the great week and will certainly recommend it to others!

I have a good experience from all of the people I talked to in KB Home. They are willing to help to make buying a home possible and everything was made through online and phone calls. They also kept their promise that I will close in six months.

Had a wonderful experience the KB Home especially Ian. He kept me informed on the construction every step of the way. He is a great guy. I would recommend it to anyone looking into purchasing a home from KB Home.

We loved our experience building with KB! The staff was wonderful, knowledgeable, and helpful. Our home is beautiful and exactly what we hoped it would be. We felt respected and treated with honesty and transparency through the whole process.

The process from start to finish was very easy and seamless. I received a check in call every single week from the sales and construction staff letting me know what was done that week and what was scheduled for the following week. I never once had to wonder what was going on with my home. They were all friendly, easily accessible and very knowledgeable. Would 10/10 recommend KB to others!

We started to look at new homes as the current inventory of existing home is limited at this time. Erin, our KB Sales rep was excellent as she helped us navigate us through the process to buy a new home, which was a 1st for us. She did an excellent job helping us in this way!

We had a great experience with KB Home. From looking at the model homes, viewing available move in ready homes, signing a sales contract and closing, everyone we worked with was incredibly friendly, knowledgeable and eager to assist us. Everyone we spoke to at KB Home made the process smooth and easy for us.

People like Scott (sales) and Ray (construction) are the reason people still have solid experiences buying new construction homes. They are ethical, professional, and went above and beyond in providing excellent service to make this a memorable experience for me.

I have had nothing but a great experience with my home buying process. Although without the help of the 3 staff individuals I had mentioned above, I'm not sure if this moment would be possible. The help I got along the way was nothing but a great experience even though it was an online purchase from start to finish, that is why I feel that the 3 individuals should be recognized. Who knew you could purchase a home 2,800 miles away on the opposite side of the US online? It was difficult when you're unable to step foot into a large investment and count on the individuals on the other end of the phone line that you're talking with and trusting them to get you through such a large investment. Bravo Zulu to Eli, Ingrid and Chris, thank you for all you've done! I give and recognize your tenacity with the highest honor.

I had the Very Best Sales Rep Nancy **: From the moment we walked in the door just browsing she helped guide us through KB Home and the product they have to offer. Never did we thought we will buy a new home. Glad she helped us make our dream to a reality. Melissa ** was the best Superintendent with superior service and proud of her work. My Man Christopher ** has the Patience of a saint! He made this transaction so smooth it I'd not feel like a mortgage product. Love the KB Home Team!

KB Home was nothing short of courteous, professional and thorough in the entire process - from signing purchase contract, to design, to walkthrough stages (framing, drywall, final inspection). This being our first home we had tons of questions specifically for the lending side and our lending team did a phenomenal job explaining our options and breaking down the details for us so we felt we had the best path forward.

This is my very first time buying a new build. I thought it would be a great way to get the personal touch to the home I will be living in every day. I was right! Coming home every day after work is so satisfying! I feel at home when I step through the door and into all the amenities I chose and that's what makes the experience well worth the time and effort! KB Home staff from the very beginning were super supportive and knowledgeable! Making a smooth transition from the house I was renting every month, to my own home! I am grateful for KB's staff for making my dream home a reality!

KB homes are competitively priced and are a great value. The workmanship is very high quality. The sales and closing process are very smooth, no hiccups or last minute surprises. Would definitely choose KB Home again.

KB Homes provided a fun experience in choosing everything we would want in a new home. The quality of the selections for interior and exterior options was extensive. We are very pleased with the professionalism of the staff. I would highly recommend anyone looking for a new home, to seek out KB Homes.

KB has done a phenomenal job with the training of their employees and their customer service has been unmatched and we definitely appreciate the concierge service that we have received from them from day one all the way until month number two that we're in now, we're completely satisfied with KB.

KB Home was extremely friendly and helpful to work with. Everyone on the team made it feel like they really cared about providing us with a great environment and building a beautiful home. There was consistent communication the whole way through and everyone continues to check in on us and make sure we are happy and everything with the house is going well. We would absolutely work with them again!

From start to finish KB Home set the bar and kept it there. There was never a corner cut, line skipped or shortcut. Everyone and everything was detailed, honored, professional and welcoming. All of these things make the experience a memory of a lifetime. Thank you for everything you do.

Our overall experience with KB Home was outstanding. We really appreciated the commitment to our satisfaction. It was so obvious that the team cared very much about us and went out of their way to be helpful. Everything about the experience was smooth and we absolutely love our new home!

I am thrilled to provide a glowing review of my overall experience with KB Home. From the moment I decided to build with them to the day I received the keys to my new home, the entire journey was nothing short of exceptional. KB Home's team exhibited unparalleled professionalism, expertise, and dedication to ensuring my utmost satisfaction at every stage of the process.

I have a general recommendation. It would be great if the car parking garage is planned to fully fit in 2 cars. That would be the only area which I felt is not a 100% and have scope for improvement. It's too tight to fit in 2 cars and then accessing it.

My wife and I have worked with other home builders over the years. Hands down, this was the best experience we have had. The communications were excellent, and any issues were addressed quickly. I would highly recommend KB Home.

The staff that my husband and I met were great. Always polite, professional and helpful. Juwana ** is the reason we have our home. When Juwana told me about Vida Costera I really wasn't sure if I wanted to live there because the houses were not going to be ready in our time frame. Also, I was not interested in the square footage of the houses that were going to be ready in February. Juwana said just go and look at the layout Betty the way the house is laid out makes it seem bigger. I took her advice and I am glad I did because we are living in that house and I LOVE IT. Thanks Juwana for giving me a little push. Also, Brandon is the best, always professional and efficient. He always kept my husband updated on the homes progress and always took care of our concerns. Thanks to all the KB staff that helped us to make this journey of becoming home buyers more easy.

Everyone I dealt with was professional, knowledgeable and courteous. If some one did not know the answer to a question, they got back to me with an answer. I love my KB home, what was not perfect was fixed immediately. I am happy with the entire experience.

All the employees that helped in the different stages of the process were helpful and very informative. All employees were friendly and welcoming since the beginning, making my experience, as a first time home-buyer, a great one! Especially with my Lender, Rocio, who really helped me understand everything and helped out during that little hiccup we had with the bank before closing. She made sure I was up to date with the whole process and gave me clear information regarding what was going on and what needed to be done in order to close escrow. As mentioned, every employee was/has been very friendly and helpful, assisting me in a very timely manner and always responding my questions and concerns. I am very pleased I ended up choosing KBH.

Other than not being able to meet the initial closing estimate Date, due to outside circumstances that couldn't be avoided, my overall buying experience with KB HOMES was excellent. It was an experience I will never forget.