KB Home
AUTHORIZED PARTNER

KB Home

 4.4/5 (584 ratings)
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KB Home

About KB Home

Enjoy a new home uniquely built just for you. With KB, customers have the ability to personalize their new home with design options that fit their lifestyle and budget. Homebuyers also have a partner every step of the way.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
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  • 1 stars

Pros

  • Online design studio
  • Variety of floor plans
  • Many communities in eight states
  • Personalizations available

Cons

  • Charges HOA fees
  • Limited availability

Bottom Line

KB Home is a highly rated home builder that sells customizable homes in communities in eight states. It has a variety of floor plans and price points, and it provides an online design studio for more personalization.

Top KB Home Reviews

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Rated with 5 stars
Verified

We have had so much fun with this process. It is exciting to see it go up and see choices you have made come to life. Those who worked on our house overcame the pandemic and built...

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Rated with 5 stars
Verified

KB Home builds an excellent home, delivers on time, and it is always and exceptional value! I've both lived in a KB Home and used for an investment property and in both use cases,...

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What is KB Home?

KB Home is a home builder that offers innovative designs, personalized floor plans and flexible pricing on new homes. Its designers work with homebuyers in communities across Arizona, California, Colorado, Florida, Nevada, North Carolina, Texas and Washington.

You choose your floor plan, your community, the homesite and desired customizations, and KB Home takes care of the rest. Its homes are energy-efficient and designed to your specifications. Financing is available through a lending affiliate, and the company also works with standard mortgages.

KB Home floor plans

The first step to building a home with KB Home is exploring its online galleries, tours and floor plans to find the perfect home for you. KB Home's floor plans are available in a variety of sizes and configurations with flexible living spaces and from two to six bedrooms.

KB Home’s online design studio shows all the personalization options available, such as lighting, flooring and cabinets. Once you’re satisfied its portfolio is right for you, schedule a consultation with one of its designers to learn more about the building process, your options and pricing.

KB Home prices

New construction homes from KB Home typically cost between $180,000 and $500,000. Factors like the location, floorplan and customizations affect the total cost. Your KB Home designer will ensure you meet your homebuying budget, whether you’re looking for a starter home or a multimillion-dollar mansion.

KB Home prioritizes affordability, so there are many ways to save on costs during the building process, including some free personalizations and design options. Schedule a consultation for a customized quote. Its lending partner, KBHS Home Loans, offers financing for qualified home buyers.

KB Home FAQ

Does KB Home sell good homes?
KB Home is a reputable home builder with positive reviews from homebuyers. You can view pictures and virtual walkthroughs on its website for a better idea of the quality of homes offered.
Does KB Home have HOA fees?
KB Home sells houses in communities that typically have HOA fees. Ask during your initial consultation which fees are associated with the communities you’re interested in.
How much are KB Home upgrades?
Many KB Home upgrades are offered at no additional cost. However, for premium upgrades, you can work with a home designer to customize the home’s fixtures and features to your needs.
Who owns KB Home?
KB Home is a publicly traded company. As of 2020, Jeffrey T. Mezger is the CEO of the company.
Do KB Home houses come with appliances?
Yes, your home can be customized with specific appliances. The company typically offers Whirlpool appliances, but you can visit one of its design studios to learn more about available options.

Is KB Home a good builder?

KB Home is a legitimate, well-known home builder with a strong portfolio of customizable new homes. Its communities typically have homeowners associations that charge fees and may not be right for every homeowner. KB Home builds in communities across Arizona, California, Colorado, Florida, Nevada, North Carolina, Texas and Washington. Schedule a consultation for pricing and customization information.

KB Home Reviews

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3 featured reviews
How do I know I can trust these reviews about KB Home?
How do I know I can trust these reviews about KB Home?
  • 3,768,613 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 12, 2022

We are so pleased with our KB HOME and the stellar staff that walked us through every step to home ownership. The Sales team was so nice and accommodating, letting us look at the model home multiple times. When we made the decision to purchase, we did have to wait for lots to open up however we received frequent check-in even if there was no update, just to let us know we were not forgotten. When there was a lot available, Lee was very kind and professional, walking us through every detail and answering every question. When we moved to being introduced to our Mortgage Loan team, they too were great communicators in the process, again providing us great information and answering our questions. The Design Center was a great experience.

Prior to our first meeting with Melissa from the Design Center we received an email that provided us with worksheets to prepare for our meeting. That prep info was so helpful because we were able to take our time in reviewing products and pricing, weighing the option that meant the most to us, all at our own pace. This meant that when it came time for our virtual meeting, we know for the most part exactly what we wanted, and we had questions ready to go for Melissa in order to make some final decisions. Then, being able to meet Melissa in person and view our selections in person was super helpful. We definitely made some adjustments and felt so good our choices. During the construction process we were just surrounded by a great team.

Lee our sales counselor gave us updates and picture via email all the time. Dave our construction manager would send updates on new things that were coming up to be complete and then letting us know when they were completed. We also really appreciated being informed when something was running behind due to supply chain issues and really appreciated Dave being patient with our questions. And then our loan team Raul and Colby, great communicators, so patient with our questions and providing us time to get things collected and submitted. The stellar service continues as we are matched with a great customer service rep Kat, she was with us on our finally walk-thru. She has checked with us during our first few weeks and will be coming back from another walk-thru to ensure our satisfaction. We are so happy with our home and the Team of professionals that made it possible to be in our home. Thank you KB!

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 1, 2022

    To say the least this process of buying our home through KB home was a journey. When we first signed on December 2020 we knew that our initial closing date, June 2021, would be delayed at the most to August 2021. To say the least it was extremely stressful trying to close on our KB home while moving cross country and our home being delayed 5 months. There was an error on KB home's part and very few communication as to how the error would be fixed. After several calls to lake county, we found out that our home was not being delayed by the county but rather KB home. I would like to note that it is extremely frustrating seeing multiple new communities within a 20 mile radius being built, all while your home sits because of constant "construction delays".

    The house KB has built for us in fact is beautiful but not exempt from error. There are multiple things that we have found in our home that need to be fixed and getting someone to fix these minor errors is frustrating. However, what I will say is that we are thankful that KB home takes pride in being one of the more energy efficient builders. We would also like to take the time out and thank our wonderful Design studio consultant because she was amazing and had a tremendous amount of patience with us. The design studio is something that definitely makes the process enjoyable and allows us to feel connected with the builder.

    5 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 20, 2022

    The customer service aspect was exceptional. Mark and Mallory were fantastic. Rene was also exceptional with helping navigate our lending process. We had transitions of construction staff throughout the building process. Scott was new, but exceptionally helpful and caring. Prior to Scott, we addressed multiple concerns that were not addressed in a timely fashion and in some instances, these concerns were attempted to be covered up. For example, the zip board was significantly damaged in several areas in the basement; therefore, compromising the structural soundness/integrity of our home. When addressed with construction staff, we were assured the boards would be replaced. Instead, the construction team placed siding and internal insulation to cover up these damaged areas.

    The construction site was not tidy. We addressed this several times throughout the process, but did not improve. We became very concerned when we found rotting food hidden in very inconspicuous places in the frame work. Completely unacceptable. We are very disappointed with the craftsmanship for this level of purchase. We believe it is due to the quality of subcontractors KB Home has hired. The attention to detail was poor and the level of craftsmanship throughout the house, in general, is at a novice level.

    We fully understand and appreciate the new home buying experience, and realize items will need to be addressed throughout the year after purchase; however, there are many things throughout the house that were either completed incorrectly or not completed at all upon further inspection. Our main concern now, as KB homeowners, is whether KB Homes will stand by their Vision and Mission Statements and deliver quality construction standards that are the "cornerstone" of your brand.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 8, 2021

    Our overall satisfaction with KB Homes is beyond the highest rate there is. We are first time home buyers and the staff of KB helped us in ways that we will be forever grateful. Especially, Maria **. Maria ** or "Yoyo" was primarily our sales staff. She went above and beyond assisting us with our needs before our escrow, before we moved in and even after we moved in. No matter what time of the day we email her, the response was always prompt. Her accommodating personality was one of the reasons why we love our house and the community the first time we saw it when it was still in the market. She took us in even if we didn't have an appointment and it was still the peak of the pandemic, so we could see the model the house. Attitude that a first time home buyer really needs from the sales staff especially that they are the front liners.

    Now we already moved in the house, Yoyo still helps us with everything that we need including connecting us to the right people with any concern that we have. We felt that Yoyo was like a family with how much she took care of us in our entire journey in purchasing our home. She has the right traits and personality and beyond.

    The Design Studio staff were great in helping us navigate the design options that we have. Now we are so in love with how our house end up in terms of the design. They were also prompt in responding to any of our concerns. The variety of options that we have in Design Studio makes us feel that we designed our own home. A personal touch that some builders do not have. Now our house look so much like our dream home that we only used to see whenever we're watching those home improvement shows in HGTV. Funny but we are so in love with our house.

    Their construction staff, David ** and Rudy ** were the best people in their line of job. David ** never missed to update us when our house was still in the construction process. Rudy ** on the other hand helped us so much when we already moved in. Rudy and David were always prompt in responding to our inquiries. They are very professional and assisted us even when we have a question in drilling to our walls to put up some decors. We were scared to puncture some electrical wirings or water pipe and they gave us very reassuring advices. I never thought that they will still be as helpful even after we moved in. We didn't feel left out.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 26, 2021

    A sales representative was very nice to answer my questions about KB Home, promptly informed us the progress of home building. I decided to buy a home from KB Home since price versus location and environment are good. Design studio experience were very good. He guided me every option in detail, explained the advantage and disadvantage kindly. So, I could choose the options that I needed while doing design selection meeting. They sent information every week by asking what we needed. They answered in detail and supported us regarding mortgage interest rate and helped us to adjust it very kindly and informatively. I was satisfied with their supports.

    In every steps of building, the construction manager explained about progresses in weekly private meeting along with email and conference call meeting. especially, they carefully construct foundations with concrete with very good temperature at the time. Build manager checked very carefully if there were missing parts in every step and fixed it in right time. Construction steps were done in timely manner. Final touch-up was very good by checking every missing or defect parts. After closing, every broken part was touched by construction manager promptly.

    Thanks KB Home for building my new home. Home was ready in every aspect, especially in air conditioning, waters, and so on. It was almost perfect. I am satisfied with warranty care staff. They fixed items that I asked by well-planned manner. Usually, they were fixed 2 days in average. This measure was eliminating the delay because of my out of town plan.

    In overall, KB Home gives me a nice impression, especially in diligent building activities even in COVID-19 period. Building was done in time with good quality, especially in energy efficiency. The HERS� or Home Energy Rating System reported my home is 55 rating, which is lower the better. In average, new home's HERS score is 130.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    Overall, I feel like we were provided with a quality built home in a great community. There have been many challenges that affected the timeline for completion but I was very happy with the professionalism of the construction team in keeping me up to date with vital information. We are pleased with the home we purchased.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 11, 2022

    Overall KB Homes did good on our homes despite finding the price being a little too high with regards to materials and workmanship. Despite all that we are still thankful, we hope you continue to build beautiful homes!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 6, 2022

    KB made the home buying experience simplistic and easy. I would suggest to anyone that is in the market for a home to consider a newly built home by KB Homes as the satisfaction of having a brand new home is amazing. The ROI is also a great factor as I have accumulated equity on day one of move in.

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    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: May 6, 2022

    We loved the size of the play and how we were able to customize every inch of this home. It did turn out beautiful but we had to stay on top of the KB Homes Teams every single day. Even still, a lot of the finishes are rough and need a lot of work (you could tell they were rushed). We signed our contract on 4/8/2021, closed on 3/11/2022 and it is now 5/5/2022 and we just got our garage door opener last week and are still waiting for our cooktop and laundry room cabinets. You REALLY need to pay attention to your contract as well because upgrades that you paid for seem to get missed very easily. Pay for your own inspection prior to close and it will uncover a lot.

    The Sales and Construction Teams communicate very well with the customer but not with each other or with other departments. There are a lot of miscommunications throughout the process which caused us a lot of stress for this year-long build. The mortgage/title company that KB uses is also a nightmare and our closing took 4 hours because KB Homes had not provided all necessary documents. Finally, DO NOT use their financing department, not only will you receive almost a full percentage point less going through a credit union, but they do not communicate with each other nor the customer, lose documents and have poor customer service. It was worth losing the $5000 that they were offering to cover closing costs and finance with them.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 6, 2022

    Overall, satisfied with the home. It was well built, except some minor contractor workmanship. But overall, it was well done to specification. One thing is that KB has no single incentive for its customers at the time I purchased my home and that is not good. Some other builders had some very attractive incentives, but you know, they may give you one thing and collect it in other ways. Outright incentive would be a good business for new customers. KB also kept to time to finish the project as scheduled.

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    KB Home Company Information

    Company Name:
    KB Home
    Company Type:
    Public
    Ticker Symbol:
    KBH
    Year Founded:
    1957
    Address:
    10990 Wilshire Blvd.
    City:
    Los Angeles
    State/Province:
    CA
    Postal Code:
    90024
    Country:
    United States
    Website:
    www.kbhome.com