KB Home Reviews

The craftsmanship of my new home is top-notch. The materials used are of high quality, and the attention to detail is evident in every room. I've been particularly impressed with the structural integrity and the flawless finishes throughout the house. Everything from the drywall to the trim has been done with precision, and you can tell that KB Home takes pride in their work. What truly sets KB Home apart is their customer service. From the moment I walked into their office to inquire about building a home to the final walkthrough, the entire team was responsive, communicative, and incredibly helpful. They took the time to answer all of my questions and were always available to guide me through the process. Any concerns I had were addressed promptly, and they went above and beyond to ensure I was happy with the end result.

I was pleasantly surprised by how efficiently the entire project was completed. KB Home set clear expectations from the beginning and stuck to the timeline, ensuring that my home was ready on schedule. The construction process was smooth, and I appreciated the transparency throughout. KB Home's commitment to energy-efficient features and sustainability is another reason why I'm so satisfied. From energy-efficient appliances to smart home features, they incorporated cutting-edge technology to ensure my home is environmentally friendly and cost-effective. It's reassuring to know that I'm living in a home that's not only beautiful but also sustainable.

Overall, I couldn't be happier with the experience of building my home with KB Home. The team exceeded my expectations at every step, and I now have a beautiful, high-quality, and energy-efficient home that I can enjoy for years to come. I highly recommend KB Home to anyone looking to build a new home, they truly did an amazing job!

I would also like to say that Hector ** was also a pleasure to have worked with on Kyle's staff. I recommend both of these professionals for their hard work and dedication. A and truly that does not even seem enough to reflect that absolute joy and appreciation that have I for the staff at KB. I hope that you all know that you do more than build homes. You build Homes that make great memories and forge life changing relationships and should be all very proud of every family that has been impacted for the rest of their lives. Because of the dedication of people like you fine folks, families like mine will continue to have experiences that matter for years to come. That is a life changing experience and what I say is legacy laying. You should all be very proud of yourselves.

My experience with the sales staff, Rodolfo **, Joe **, and Joey ** was top notch. They all kept me well informed about the home build process. Joe ** and DelJuana ** with the lending team were very helpful with assisting my wife and I with our financial lending opportunities. Saroya ** at Home Studio was a pleasure to have as our design person and helped making our choices fun and memorable. Finally, Customer Care Manager Chris ** has reached out several times letting us know that he can assist with any needs that may arise. Overall A This truly a very positive and memorable experience and I would highly recommend KB Homes for your Home Building desires. I am very proud to be a part of the KB Homes family. Thank you all very much. Ronnie **

She was very unprofessional in my opinion and after they delayed my closing for the day I called her at 4:45pm I believe (since she was not answering via email). When talking to her, she made sure to make it clear to me that she was leaving at 5 o'clock and that there's nothing that can be done to try to expedite my closing time since she is leaving (which makes me feel unimportant and that KB doesn't want to close on my home at their scheduled date). The next following day, they tried to close on my home but again was waiting on Stephanie to do her job and input the documents that I sent to her multiple weeks in advance.

Overall, the mortgage side of KB Home was awful. Terrible experience and I almost had to walk away from the home that I am in now, I think they need to have a lesson or training seminar on how to get things done efficiently but on a positive note the sales staff and construction staff were truly the best thing about KB Home. I can't thank them enough.

The construction phase was handled with great care and attention to detail. I was kept informed of the progress every step of the way, and any concerns I had were promptly addressed. The quality of workmanship is outstanding, and I am impressed with the energy-efficient features that were included. One of the highlights of my experience was the exceptional customer service. The KB Home team went above and beyond to ensure that I was satisfied with every aspect of my new home. Their dedication to customer satisfaction is truly commendable.

I had the pleasure of working with Cecilio on my home purchase, and I couldn't be happier with the experience. From the very beginning, Cecilio was incredibly professional, knowledgeable, and attentive to my needs. He made the entire process smooth and stress-free. Cecilio's expertise in the local market was evident as he provided valuable insights and guidance throughout our house-hunting journey. He was always quick to respond to my questions and concerns, making me feel supported every step of the way. His keen eye for detail and dedication to finding the perfect home for me was truly impressive.

The quality of construction is unparalleled, with every KB Home built to the highest standards of excellence. From the foundation to the finishing touches, it's clear that KB Home takes pride in delivering homes that are not only beautiful but also built to last. Furthermore, KB Home prioritizes sustainability and energy efficiency, incorporating innovative features that not only reduce environmental impact but also help homeowners save on utility costs. Overall, my experience with KB Home has been nothing short of fantastic. If you're in the market for a new home and want the peace of mind that comes with working with a trusted builder, I highly recommend KB Home. Thank you, KB Home, for building not just houses, but homes where memories are made and dreams come true!

Regarding the construction of our home, we encountered numerous individuals who made broken promises, leaving us at our wit's end. Then came Don **, with his down-to-earth, realistic approach, genuine acknowledgment of the issues at hand, and ownership of all necessary repairs, both existing and emerging. He never once dismissed our concerns or faltered in his commitment. Employees like him are rare and deserve high praise. Stellar employees are hard to find, and you have a goldmine in Don **. Kudos to him for addressing all the issues passed on to him, as well as the new ones that arose. Don ** is a keeper and would excel in any role he undertakes. Take note: you have a goldmine in him.