KB Home Reviews

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About KB Home

Enjoy a new home uniquely built just for you. With KB, customers have the ability to personalize their new home with design options that fit their lifestyle and budget. Homebuyers also have a partner every step of the way.

Pros
  • Online design studio
  • Variety of floor plans
  • Many communities in eight states
  • Personalizations available
Cons
  • Charges HOA fees
  • Limited availability

Featured Reviews

North Las Vegas, NV
Verified purchase
We have had so much fun with this process. It is exciting to see it go up and see choices you have made come to life. Those who worked on our house overcame the pandemic and built...

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Aurora, CO
Verified purchase
KB Home builds an excellent home, delivers on time, and it is always and exceptional value! I've both lived in a KB Home and used for an investment property and in both use cases,...

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What is KB Home?

KB Home is a home builder that offers innovative designs, personalized floor plans and flexible pricing on new homes. Its designers work with homebuyers in communities across Arizona, California, Colorado, Florida, Idaho, Nevada, North Carolina, Texas and Washington.

You choose your floor plan, your community, the homesite and desired customizations, and KB Home takes care of the rest. Its homes are energy-efficient and designed to your specifications. Financing is available through a lending affiliate, and the company also works with standard mortgages.

KB Home floor plans

The first step to building a home with KB Home is exploring its online galleries, tours and floor plans to find the perfect home for you. KB Home's floor plans are available in a variety of sizes and configurations with flexible living spaces and from two to six bedrooms.

KB Home’s online design studio shows all the personalization options available, such as lighting, flooring and cabinets. Once you’re satisfied its portfolio is right for you, schedule a consultation with one of its designers to learn more about the building process, your options and pricing.

KB Home prices

New construction homes from KB Home typically cost between $200,000 and $900,000. Factors like the location, floor plan and customizations affect the total cost. KB Home designers have experience working with first-time and experienced homebuyers and can help you stick to your homebuying budget.

KB Home prioritizes affordability, so there are many ways to save on costs during the building process, including some free personalizations and design options. Schedule a consultation for a customized quote. Its lending partner, KBHS Home Loans, offers financing for qualified home buyers.

KB Home FAQ

Does KB Home sell good homes?

KB Home is a reputable home builder with positive reviews from homebuyers. You can view pictures and virtual walkthroughs on its website for a better idea of the quality of homes offered.

Does KB Home have HOA fees?

KB Home sells houses in communities that typically have HOA fees. Ask during your initial consultation which fees are associated with the communities you’re interested in.

How much are KB Home upgrades?

Many KB Home upgrades are offered at no additional cost. However, for premium upgrades, you can work with a home designer to customize the home’s fixtures and features to your needs.

Who owns KB Home?

KB Home is a publicly traded company. As of 2020, Jeffrey T. Mezger is the CEO of the company.

Do KB Home houses come with appliances?

Yes, your home can be customized with specific appliances. The company typically offers Whirlpool appliances, but you can visit one of its design studios to learn more about available options.

Is KB Home a good builder?

KB Home is a legitimate, well-known home builder with a strong portfolio of customizable new homes. Its communities typically have homeowners associations that charge fees and may not be right for every homeowner. KB Home builds in communities across Arizona, California, Colorado, Florida, Nevada, North Carolina, Texas and Washington. Schedule a consultation for pricing and customization information.

KB Home Reviews

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    1 featured review
    How do I know I can trust these reviews about KB Home?
    • 4,643,722 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 17, 2024

    I recently had the pleasure of working with KB Home to build my dream home, and I couldn't be more impressed with the entire experience. From start to finish, the team at KB Home demonstrated unparalleled professionalism, expertise, and a commitment to delivering a high-quality product. One of the things that stood out the most was the ability to truly customize my home. The design center allowed me to choose from a wide variety of finishes, layouts, and features that perfectly fit my style and needs. Whether it was selecting flooring, cabinetry, or countertops, KB Home made sure I had plenty of options to make the home uniquely mine.

    The craftsmanship of my new home is top-notch. The materials used are of high quality, and the attention to detail is evident in every room. I've been particularly impressed with the structural integrity and the flawless finishes throughout the house. Everything from the drywall to the trim has been done with precision, and you can tell that KB Home takes pride in their work. What truly sets KB Home apart is their customer service. From the moment I walked into their office to inquire about building a home to the final walkthrough, the entire team was responsive, communicative, and incredibly helpful. They took the time to answer all of my questions and were always available to guide me through the process. Any concerns I had were addressed promptly, and they went above and beyond to ensure I was happy with the end result.

    I was pleasantly surprised by how efficiently the entire project was completed. KB Home set clear expectations from the beginning and stuck to the timeline, ensuring that my home was ready on schedule. The construction process was smooth, and I appreciated the transparency throughout. KB Home's commitment to energy-efficient features and sustainability is another reason why I'm so satisfied. From energy-efficient appliances to smart home features, they incorporated cutting-edge technology to ensure my home is environmentally friendly and cost-effective. It's reassuring to know that I'm living in a home that's not only beautiful but also sustainable.

    Overall, I couldn't be happier with the experience of building my home with KB Home. The team exceeded my expectations at every step, and I now have a beautiful, high-quality, and energy-efficient home that I can enjoy for years to come. I highly recommend KB Home to anyone looking to build a new home, they truly did an amazing job!

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    Response from KB Home

    Congratulations on your beautiful new home, Gustavo! We appreciate you sharing your experience with us.

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      Verified purchase
      Staff

      Reviewed Nov. 16, 2024

      First, I would like to say that I have been in the Construction business for over 26 years here in the Central Florida Region. During this time, I would have to say that I have never experienced such a dedicated and informative Construction team like the one that Kyle ** has at KB Homes. Beginning with our weekly update meetings to the attention to details on our home build, this team went above and beyond the call of duty. They ensured that our home was built with care and quality. Kyle Nutter is a very special human being and dedicated and professional employee that truly goes above and beyond who demonstrates pride and dedication to his craft. KB Homes should be happy to have him on staff.

      I would also like to say that Hector ** was also a pleasure to have worked with on Kyle's staff. I recommend both of these professionals for their hard work and dedication. A and truly that does not even seem enough to reflect that absolute joy and appreciation that have I for the staff at KB. I hope that you all know that you do more than build homes. You build Homes that make great memories and forge life changing relationships and should be all very proud of every family that has been impacted for the rest of their lives. Because of the dedication of people like you fine folks, families like mine will continue to have experiences that matter for years to come. That is a life changing experience and what I say is legacy laying. You should all be very proud of yourselves.

      My experience with the sales staff, Rodolfo **, Joe **, and Joey ** was top notch. They all kept me well informed about the home build process. Joe ** and DelJuana ** with the lending team were very helpful with assisting my wife and I with our financial lending opportunities. Saroya ** at Home Studio was a pleasure to have as our design person and helped making our choices fun and memorable. Finally, Customer Care Manager Chris ** has reached out several times letting us know that he can assist with any needs that may arise. Overall A This truly a very positive and memorable experience and I would highly recommend KB Homes for your Home Building desires. I am very proud to be a part of the KB Homes family. Thank you all very much. Ronnie **

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      Response from KB Home

      We're thrilled to hear that Kyle and the rest of our team were able to provide a great experience for you, Ronnie!

      Verified purchase
      Customer ServiceStaff

      Reviewed Oct. 19, 2024

      Stephanie ** was awful. She was not good at her job. This whole process, everything else about KB HOME, is amazing except her. Her alone almost made we walk away from the home if her boss Lori and Eli didn't come to save me, she asked for K2 documents for a business I didn't own. For example (I have never owned a business before) she asked for multiple documents multiple times even though I sent them to her. She just would not check the email thread very well, come closing time she was still asking for documents. She forgot to tell me about the SAME DAY AS CLOSING like how does that even happen?

      She was very unprofessional in my opinion and after they delayed my closing for the day I called her at 4:45pm I believe (since she was not answering via email). When talking to her, she made sure to make it clear to me that she was leaving at 5 o'clock and that there's nothing that can be done to try to expedite my closing time since she is leaving (which makes me feel unimportant and that KB doesn't want to close on my home at their scheduled date). The next following day, they tried to close on my home but again was waiting on Stephanie to do her job and input the documents that I sent to her multiple weeks in advance.

      Overall, the mortgage side of KB Home was awful. Terrible experience and I almost had to walk away from the home that I am in now, I think they need to have a lesson or training seminar on how to get things done efficiently but on a positive note the sales staff and construction staff were truly the best thing about KB Home. I can't thank them enough.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Aug. 27, 2024

      I recently purchased a new home from KB Home, and I am thrilled with the entire experience. From the initial consultation to the final walkthrough, the team at KB Home was professional, knowledgeable, and incredibly supportive. The process of customizing my home was seamless and enjoyable. The design studio offered a wide range of options, allowing me to personalize my home to fit my style and needs perfectly. The team was always available to answer my questions and provide guidance, making me feel confident in my choices.

      The construction phase was handled with great care and attention to detail. I was kept informed of the progress every step of the way, and any concerns I had were promptly addressed. The quality of workmanship is outstanding, and I am impressed with the energy-efficient features that were included. One of the highlights of my experience was the exceptional customer service. The KB Home team went above and beyond to ensure that I was satisfied with every aspect of my new home. Their dedication to customer satisfaction is truly commendable.

      I had the pleasure of working with Cecilio on my home purchase, and I couldn't be happier with the experience. From the very beginning, Cecilio was incredibly professional, knowledgeable, and attentive to my needs. He made the entire process smooth and stress-free. Cecilio's expertise in the local market was evident as he provided valuable insights and guidance throughout our house-hunting journey. He was always quick to respond to my questions and concerns, making me feel supported every step of the way. His keen eye for detail and dedication to finding the perfect home for me was truly impressive.

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      Response from KB Home

      Thank you for taking the time to share your positive experience working with the team here at KB Home, Roberto!

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed April 22, 2024

      KB Home truly sets the gold standard for excellence in homebuilding! As a recent homeowner with KB Home, I can confidently say that my experience surpassed all expectations. From the moment I stepped into their beautifully designed model homes, I was impressed by the quality craftsmanship and attention to detail. KB Home offers a diverse range of floor plans and customizable options, ensuring that every homeowner can find their perfect match. What truly sets KB Home apart is their unwavering commitment to customer satisfaction. Throughout the entire homebuying process, their team went above and beyond to ensure that my needs were met and my questions were answered promptly. They guided me through each step with professionalism and expertise, making the journey to homeownership a smooth and enjoyable one.

      The quality of construction is unparalleled, with every KB Home built to the highest standards of excellence. From the foundation to the finishing touches, it's clear that KB Home takes pride in delivering homes that are not only beautiful but also built to last. Furthermore, KB Home prioritizes sustainability and energy efficiency, incorporating innovative features that not only reduce environmental impact but also help homeowners save on utility costs. Overall, my experience with KB Home has been nothing short of fantastic. If you're in the market for a new home and want the peace of mind that comes with working with a trusted builder, I highly recommend KB Home. Thank you, KB Home, for building not just houses, but homes where memories are made and dreams come true!

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      Response from KB Home

      Thank you so much for taking the time to share your kind words with the entire team here at KB Home, Luis!

      Verified purchase

      Reviewed Feb. 1, 2025

      I think it's a great way to purchase a house, with plenty of customization options and have it built how you envision it to be. A great alternative to purchasing an existing home. Having a combination of services like build, design, financing and insurance is very convenient to work with.

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      Response from KB Home

      Thanks so much for taking the time to share your positive home-buying experience with our team, Andrey!

      Verified purchase
      Staff

      Reviewed Feb. 1, 2025

      My overall experience with KB Home, if I were to exclude Don ** from the equation, would be overwhelmingly negative. Frankly, I would never consider purchasing another KB Home. The fact that Tim ** represents KB Home is, frankly, a disservice to the company and a reflection of a serious lack of quality control within your organization. Every member of the team needs to be held accountable for the collective failures. This evaluation should be taken extremely seriously. We genuinely considered forfeiting our deposit due to the horrendous experience with Tim, but Debbie ** intervened and rescued the situation. Her teamwork is truly commendable, and her dedication to customer satisfaction deserves immense recognition. I can't count how many times she emphasized the importance of teamwork. She consistently went above and beyond her job description to assist us. Thank you, Debbie!

      Regarding the construction of our home, we encountered numerous individuals who made broken promises, leaving us at our wit's end. Then came Don **, with his down-to-earth, realistic approach, genuine acknowledgment of the issues at hand, and ownership of all necessary repairs, both existing and emerging. He never once dismissed our concerns or faltered in his commitment. Employees like him are rare and deserve high praise. Stellar employees are hard to find, and you have a goldmine in Don **. Kudos to him for addressing all the issues passed on to him, as well as the new ones that arose. Don ** is a keeper and would excel in any role he undertakes. Take note: you have a goldmine in him.

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      Response from KB Home

      We're glad to hear that Debbie and her team were able to provide a positive experience for you, Jansy!

      Verified purchase

      Reviewed Jan. 30, 2025

      I liked the style of the homes before but after living inside I found them to be more intuitive then I initially gave it credit. I don't frequently washed the dishes however the other day having a clear view to the TV from the kitchen, I didn't even realize when I was done with them. I've experienced this feeling in many parts of the home. It's not just aesthetically pleasing but oddly convenient.

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      Response from KB Home

      We're glad to hear that you've had a positive experience working with the team here at KB Home!

      Verified purchase
      CoverageStaff

      Reviewed Jan. 29, 2025

      KB team walk me through all the process, they made this process so easy for me. Since find the correct house according to my requirements and get the better rate. They covered all my requirements and expectations.

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      Response from KB Home

      We're glad to hear that you had such a positive experience working with our KB Home team, Enrique!

      Verified purchase

      Reviewed Jan. 29, 2025

      Buying from KB was a great experience. My brother owns a KB home and has shared his experience with his home. It was great, we did not do the whole shebang with studio as the home we purchased. I believe was an inventory home so it was designed by KB. Great upgrades, love it. I enjoy every moment of our home every time I pull into the driveway and the front door!

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      Response from KB Home

      Thanks so much for taking the time to share your positive experience with the KB Home team, Felipe!

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      KB Home Company Information

      Company Name:
      KB Home
      Company Type:
      Public
      Ticker Symbol:
      KBH
      Year Founded:
      1957
      Address:
      10990 Wilshire Blvd.
      City:
      Los Angeles
      State/Province:
      CA
      Postal Code:
      90024
      Country:
      United States
      Website:
      www.kbhome.com