Great communication and experience! We really enjoyed working with the design team and the construction manager. Any questions or concerns were answered and dealt with quickly. Often times the construction manager already was resolving an issue when we brought it to his attention.
My experience with KB Home was very positive. I was worried about any bumps in the road but I was pleasantly surprised with how smooth the whole process was. Any questions or concerns that we had were answered or resolved within 24-48 hours and if they weren't able to be answered or resolved during that time frame they ensured we knew they were working on the answer.
I had an awesome experience with KB Home, from beginning to end. This is not the first time I bought a house but this is the first time I enjoyed buying one. KB's outstanding and because of their integrity and honesty, I would recommend them to someone who wants to buy a home.
My experience with KB Home is definitely a great experience. It was worth it and I'm glad I went with building a KB home. Great quality, amazing workmanship, the staffs were top notch. The style option is incredible.
KB Home provided us with a team of sales associates and construction partners that made us glad we partnered with KB Home. Our team was patient and helped us through every single phase of the home buying process. They were patient, understanding, and truly listened to our wants and needs. At no point did I feel pressured or felt that our sales staff was pushing us a wrong direction. During and after the home purchase, our construction staff address all issues and have continued to support us.
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KB provide a great new development with a beautiful lot, made for my dream house. The sale was smooth and personal and the personal touch of KB only became more visible in the attention and work ethics of our site manager. I would do this all over again, but I already am in my dream house now.
My wife and I were looking for a larger house because there were additions to our family. KB Home was helpful and we were extremely satisfied with the value they provided for the product that we received.
KB Home's a great buy and their sales staff was great to work with. They kept me informed the entire process. I previously lived in a new development where I had to replace several tires because nails were all over the place and the construction crew didn’t do a good job of cleaning up. On the other hand, KB Home was excellent. Their construction staff did a great job cleaning up after themselves.
Buying a home is a stressful and a wonderful experience. This was our first home purchase and we were understandably nervous and excited. Prior to selecting KB, as our homebuilder, we had combed through many of the local new home builders before we settled on KB. Our family fell in love with the layout of the Alexa model, but when we found out it was energy efficient, we were sold! We relocated from the Bay Area to the Sacramento area. All the employees: Sales Counselor, Design Center, Construction, and Post Construction all have been done an exceptional job educating us through the process and ensuring all our needs were met. In all we are proud homeowners, and proud to own a KB Home.
The customer service experience I received with KB was great with Marcus, DJ and Jose. They were responsive and friendly. However, the craftsmanship and the construction and the time of completion was not so great. Jose stepped in to help get the home completed for close. KB missed two close dates due to the home not being ready. I was charged an additional $400 at close because the mortgage loan was ready 8 days before the home was ready for close. There were several emailed list and pictures sent of punch list items that needed to be corrected or finished. Within the first 30 days after close, there are still 24 punch list items that need to be addressed, corrected, fixed or replaced.
I was not totally impressed with the interior and exterior paint job. I like my home, but there are several issues that needs to be addressed and I feel KB should complete with excellent craftsmanship. I initially liked how the model home was built and what sold me on purchasing with KB and I expected my home to have the same craftsmanship if not better. At this time, I don't feel that I am getting my monies' worth of what I will be paying on the home and what I have already paid in order to get into the home.
For a guy buying his first home, my experience with KB Home was impeccable from start to finish. I thought it would be a lot more difficult but they made it very easy. I didn’t really have to do anything except choose what colors or what options I wanted. Then everything else was done on time. I’m very happy and I have zero regrets. Some people get buyer’s remorse but not me. I’m definitely gonna use them again. Wherever I'd live, if they'd be close by, then I’ll consider them first.
We came to KB Home because they had the best customer rating of all the builders. It was a very pleasant experience for the most part. The staff was very friendly, helpful, and available. We like the fact that the superintendent was calling every week to let us know what was going on and how far away we were from having the house completed, and that we were able to come into the home as it was being built to see how the progress was going.
We were very pleased with our overall experience with KB Home. We loved being able to design the home and make it our own. All of the staff were very helpful, and we would highly recommend KB Home to anyone interested in buying a home.
Our overall experience with KB Homes was phenomenal and enjoyable. Being able to go into the KB studio and to truly choose what would be in our home was a wonderful experience. Also, the staff were exceptional people. They went above and beyond, from sales unto the very end where the superintendent was walking through with us making sure that everything is in order. KB Home is a start to a great future.
This is the third KB home that I have lived in and the experience keeps getting better and better. KB has assembled a fabulous team of professionals who will hold your hand and walk you through the home buying process as much or as little as you need. They are responsive and their enthusiasm and pride in their work shows in every detail.
Wonderful! We overall had a very pleasant experience with KB Home! The floor plan that we purchased was incredible and we are very happy with our final product.
Very positive experience. This is a beautiful and well-built home. All the KB staff were professional and courteous. I am certain we will enjoy living in this development for many years.
Lots of over promising and under delivering. Usually made up for it in one way or another. Loan process was a headache, and if you collect any type of child support, then be prepared to go down to the courthouse for all the paperwork.
It was a stress-free and great experience. My house was already built so I did not have much interaction with KB staff. I interacted with Donovan and Juan and they are both friendly and are quick to get the answer to all my questions.
This is a make sense home purchase. I appreciate the thoroughness of the process they put you through. They have followed through with everything they stated and that meant a lot to me. I'm also impressed with the finished product. The house is built solid. Efficiency with the appliances and air has lived up to their promises in the beginning. I'm a happy KB homeowner.
The staff is professional and friendly, from the start of the sales process through to the closing and end of process. Living more than 1100 miles away, I felt at ease leaving it in their hands until it was done, and I was given weekly updates along the way by Lisa, my sales person.
Efficient processes and Effective customer service. Good experience. Attention to detail will help you be Great. These classy and elegant competitors should not be able to compete. I say that because I saw another neighborhood where you can tell the builder takes pride in the finished product. I expect greatness from KB Homes and more attention to detail and commitment to delivering a property above reproach (lawn and pest control) must become your standard! Also, a nice beautiful entrance sign and pathway would set you apart and bring you richer buyers, which would increase your buyer's property values. A win-win; the type of place where I would like to build my dream home. Just a humble observation/suggestion.
We were highly satisfied with KB all around. From the sales counselor to the design studio to the construction superintendent, all people went above and beyond their job descriptions to provide us with a perfect home! We chose KB Home due to their excellent reputation and we were never disappointed. We strongly recommend KB Home to any potential homebuyer!
Chris ** is really a treasure to KB Home. He was in sales at that time when we signed our contract. His friendly nature and personal attention to every buyer makes a really good difference. Another person to mention is an associate who helped us to select upgrade options at KB studio. She is very patient and helpful in our buying process. Kudos to these two people specially. Customer service person Norman is also deserves our five stars! Thank you KB Home, we really love our new home.
It was a very pleasant experience with KB Home from beginning to end. Every employee from every aspect had been very good to talk to and had been very attentive to our needs. Everything went very smoothly.
We've had a good experience with the initial process. KB Home patiently helped my wife. We also had a good experience with the back and forth communication with Vino for arranging the financing, and with Nathan on behalf of the construction crew.
Excellent sales staff. Experience could have been better due to lack of quality workmanship, but overall the staff is good.
The buying experience with KB Home was not stressful and the salesperson was not pushy. The construction and quality of work surprised us and the follow-up has been great.
KB Home is a good company. They are responsible, awesome, have a good staff and great home warranties.
My experience at buying a home with Foxgrove was great from beginning to end. I work with Bob ** in the sales department and he was very helpful when it came to picking a lock for my home. My son had bought a house here last year and I grew to love the neighborhood. So I ended up buying a house right around the corner. Alan was the foreman for my house being built. He was always very friendly and happy to go over everything I needed to know about in the home. You can tell he takes pride in his work and loves his job. It comes through in how he talks about the job and the homes he has built. He mentioned numerous times for me to feel free to call for any little thing that I find. And when I did email him he was there the next day. I can't say enough about him.
KB Home Company Profile
- Company Name:
- KB Home
- Company Type:
- Ticker Symbol:
- Year Founded:
- 10990 Wilshire Blvd.
- Los Angeles
- Postal Code:
- United States
- (855) 974-5078