KB Home Reviews

I would also like to say that Hector ** was also a pleasure to have worked with on Kyle's staff. I recommend both of these professionals for their hard work and dedication. A and truly that does not even seem enough to reflect that absolute joy and appreciation that have I for the staff at KB. I hope that you all know that you do more than build homes. You build Homes that make great memories and forge life changing relationships and should be all very proud of every family that has been impacted for the rest of their lives. Because of the dedication of people like you fine folks, families like mine will continue to have experiences that matter for years to come. That is a life changing experience and what I say is legacy laying. You should all be very proud of yourselves.

My experience with the sales staff, Rodolfo **, Joe **, and Joey ** was top notch. They all kept me well informed about the home build process. Joe ** and DelJuana ** with the lending team were very helpful with assisting my wife and I with our financial lending opportunities. Saroya ** at Home Studio was a pleasure to have as our design person and helped making our choices fun and memorable. Finally, Customer Care Manager Chris ** has reached out several times letting us know that he can assist with any needs that may arise. Overall A This truly a very positive and memorable experience and I would highly recommend KB Homes for your Home Building desires. I am very proud to be a part of the KB Homes family. Thank you all very much. Ronnie **

She was very unprofessional in my opinion and after they delayed my closing for the day I called her at 4:45pm I believe (since she was not answering via email). When talking to her, she made sure to make it clear to me that she was leaving at 5 o'clock and that there's nothing that can be done to try to expedite my closing time since she is leaving (which makes me feel unimportant and that KB doesn't want to close on my home at their scheduled date). The next following day, they tried to close on my home but again was waiting on Stephanie to do her job and input the documents that I sent to her multiple weeks in advance.

Overall, the mortgage side of KB Home was awful. Terrible experience and I almost had to walk away from the home that I am in now, I think they need to have a lesson or training seminar on how to get things done efficiently but on a positive note the sales staff and construction staff were truly the best thing about KB Home. I can't thank them enough.

The construction phase was handled with great care and attention to detail. I was kept informed of the progress every step of the way, and any concerns I had were promptly addressed. The quality of workmanship is outstanding, and I am impressed with the energy-efficient features that were included. One of the highlights of my experience was the exceptional customer service. The KB Home team went above and beyond to ensure that I was satisfied with every aspect of my new home. Their dedication to customer satisfaction is truly commendable.

I had the pleasure of working with Cecilio on my home purchase, and I couldn't be happier with the experience. From the very beginning, Cecilio was incredibly professional, knowledgeable, and attentive to my needs. He made the entire process smooth and stress-free. Cecilio's expertise in the local market was evident as he provided valuable insights and guidance throughout our house-hunting journey. He was always quick to respond to my questions and concerns, making me feel supported every step of the way. His keen eye for detail and dedication to finding the perfect home for me was truly impressive.

The quality of construction is unparalleled, with every KB Home built to the highest standards of excellence. From the foundation to the finishing touches, it's clear that KB Home takes pride in delivering homes that are not only beautiful but also built to last. Furthermore, KB Home prioritizes sustainability and energy efficiency, incorporating innovative features that not only reduce environmental impact but also help homeowners save on utility costs. Overall, my experience with KB Home has been nothing short of fantastic. If you're in the market for a new home and want the peace of mind that comes with working with a trusted builder, I highly recommend KB Home. Thank you, KB Home, for building not just houses, but homes where memories are made and dreams come true!

James's phone has always been open to us even to this day. His words to us even now are "I'm here for y'all even though you closed. My work here is not done". Which he has helped us with getting the help we needed when it came to the home issues that arised that needed fixing during our 10 day walk through. When I'm walking our dog and we see each other he always waves and says hello. It's the little things that matter. I understand why James has all those accolades by his desk for the great service he provides. Thank you, James, it's always a pleasure sir!

To say Wilhelm has been phenomenal would be an understatement. I am blessed to have someone that works with us, who demonstrates integrity, and being honest with me and the wife. Wilhelm has gone above and beyond for us some many times. I had a list of over 20 things that needed to be taken care of and Wilhelm made it happen no matter the cost. He has completed everything that we asked for from our 10-day walk. He is a man of his word and I respect that a lot. He has also shared information and products with us to use in our home to protect our electrical items and other products in the home.

Wilhelm is always welcomed into our home. I trust him and he is a really good guy. Thank you, Wilhelm, for everything and making this experience seamless. Everyone from the loan side was incredible. Everyone made sure that we were on top of all documents we needed to provide. The process was seamless as well and the entire team was in our corner the entire time. It was a great experience and again thank you to that team!