KB Home Reviews

We had a situation where we were locked in our current rent lease until March, which we had explained to the sales person before signing the contract. He seemed to take care of the situation in the beginning, but later did not care much. We are still paying both the rent and mortgage. We had requested if he/management would push the closing date by a couple of weeks or provide us some rebate for a month so that we could manage our finance. He (just a day before closing!) said that the Vice-President did not agree on either of the options. We felt as if we were left alone! We felt that the sales department/management were just trying to sell the house and not taking care of or at least understand our circumstances. House buying is a win-win situation for both parties, which needs to be understood!

Living in our new home for six months, we wake up with regret each day. Despite assurances and promises, our house remains incomplete. Having positive experiences with DR Horton and David Weekly homes in the past, our home and our $75,000 investment in KB Home upgrades has left us disappointed. Craftsmanship issues persist, such as a non-functional master bathroom bathtub and scratches on the walk-in shower during repairs. Unpainted trim, doors, and an unattached address sign add to the incomplete state. Attempts to address concerns with KB staff have been unproductive, and the initial eagerness to assist before closing has waned. Observing neighboring homes' construction, I hesitate to recommend KB Home. My suggestion: explore alternatives or, if proceeding, refrain from upgrades and consider external sources for essential improvements.

The staff at KB was incredibly helpful and resourceful when helping us buy our first home. The enthusiasm and patience they demonstrated with us and walking us through the process was invaluable as first time home buyers. I would absolutely recommend them to anyone looking for a new home at an equitable price.

It was great experience with KB Home. I will like to thanks all the staff members from day 1 to till. Thanks to Johnny, Chris, Jim, Mark and all the KB Home family staffs for providing my first sweet home.

KB Home has earned its reputation as a top-quality home builder in the nation. If you are looking for a partner in building your customizable family home at a reasonable price, you won't find a better partner today than KB. We got to design our home and select the options we needed, choose a great lot, and participate in the process from start to finish. No other builder brings the level of customization that KB does. Leave the cookie cutter builds and horror stories with the other companies and build with KB!

Everyone kept me and my wife up to date on everything. Everyone reassured us that they were always available. Me and my wife visited the home every week as it was being constructed and she enjoyed every stage. She loved the final product.

Our experience with KB Home was pleasant starting with our Sales Consultant Amanda. Weekly updates on the status of our home build with Amanda, Tucker and Ben. Pre-dry wall walk-thru, Dry wall walk thru with Tucker and Ben. New Home Orientation with Tucker was helpful to know every detail of our new house. Closing walk-thru with Tucker to receive our keys and welcome home gift. Thank You KB Team!!

If you want to wake up every day and flight for your home to be built correctly pick KB Homes, I feel bad for KB employees as they seem to try hard - but the corporate structure at KB leaves lots of holes and gaps for the customer service of the residents.

Overall it is mixed. Some things were good and some things were not. We are still finding things that need to be fixed so it's soon to tell, but we are satisfied. I would like to be more satisfied considering it's a brand new home.

KB is a wonderful builder to work with. They provide a detailed level of care and communication to each of their customers. The team at KB walked alongside of us every step of the way from mortgage to move-in and helped us build a beautiful, one of a kind home that we absolutely love. We would build with them again in an instant!

KB Home is a mixed bag. Sales and Construction staff were always helpful and appreciated. The lender experience was abysmal. Lender communication was poor and inconsistent. In addition, we have been unable to use the pool facilities we are paying for and it has been almost two months since we moved in. We are still waiting for a solution.

I had a dissatisfying experience with KB Home, specially with the construction quality of the house. The construction team and the manager Abel was not professional and not helpful in the process. The sales staff was very inconsistent in the process and the regional sales manager Robert ** was quite tough to work with in the process. He rarely responded for my emails and texts. He was rude when he spoke to me during the process and he also threatened me to cancel my contract whenever I tried to address my concerns with him.

KB home is a great opportunity to buy a new home in a competitive housing market. We built a brand-new, energy efficient, quality customized home to meet our families needs. Staff is attentive and genuine.

Great overall home-buying experience from start to finish! You can tell that every team and department strives to do their very best to provide great customer service and to build a home that you can be happy to live in for many years! When I hear about experiences with other builders, I'm so glad that I went with KB Home!

KB Home helped make our home buying experience memorable. Being first time home buyers, we were very nervous and didn't really have the confidence or knowledge to buy a home. After meeting Beth, we knew that this process would be memorable and exciting. Jon answered all of our questions & walked us through every step with kindness and professionalism. Highly recommend buying a home with KB. They employ some of the kindest, most knowledgeable people we've met.

I would never buy another KB home. They need to improve in every aspect of their building process. Too many mistakes & poor quality work were done along the way. Had I not been checking our house nearly every day throughout the process God only knows what would have happen. I was able to find mistakes early and attempt to get things corrected before too Much time passed but even with all that it was a complete nightmare. Buyers beware. Stay very involved or there is no telling what you will end up with.

If you're desperate for a home, the price is decent. Know if you are in a townhome you will have to advocate to get things done properly and by properly I mean to look in decent shape if you want to resell one day. Sales staff was great, construction cuts corners because they have unrealistic deadlines. If you are ok with being vigilant in checking your home you can get a nice product but you will have to grit through and deal with stress to get a nice final product. I'm an easygoing person usually and even I got miffed after obvious lack of basic care.

Improve Design/Structural change experience by proactively suggesting options, Quality of work needs improvement, Attention to detail has to be ensured in all areas, Resolve requests with lesser no follow ups.

I would give them time to fix their problems, I moved in the house Nov 30, 2023. Till now the problems/issue haven't solve, I have patient enough for them, that is reason now I wait to last day to give them survey, if they have solve their issue I have reported to them I won't write comments.

We had a very stressful experience. The redundance of information asked for by the KB loan folks was stressful. I am still upset about the ditch/severe angle of the yard in back. I feel cheated. And my extra payment for this "premium" lot. I do not see the "premium".

Words couldn't explain the team of people I've worked with at KB Homes during this process. EVERYONE that I've come in contact with, had conversation with, or any type of communication with have been amazing even down to the representative that's been helping me since I've moved in (Scott) totally amazing people. Scott has been great with answering questions and getting help over when needed I look forward to working with him now that I'm all moved in! I've never seen a team of people all so great in helping me out. Thank you KB team!

This is the first time we bought a KB home. Our experience with KB Home is very positive over our expectations. From the first day we met KB sales representative to the day we were handed the keys, we enjoyed friendly, honest, uncomplicated services. They delivered what they promised on time with high quality.

It was easy from start to finish. From the first day till now KB walked us through the process and made sure we were well informed and we had everything we needed. We were able to see the home being built every week and if there were delays they communicated them to us. Any problems we saw they were able to handle them very quickly and make sure things were exactly how we wanted them. Would definitely recommend KB for a home!

The entire team was very helpful in answering and helping me understand every step in the process from the contract to the closing. The warranty team helped me in walking thru the house, helped me in uncovering all the nitty gritty stuff about the new house. Thanks team!

KB made home buying a very simple process but at the same time makes it so your house is almost fully customizable to your own taste and gets away from the typical cookie cutter new construction neighborhood where everything inside and out looks the same.

KB Homes was the perfect choice to buy a home from as a first time home buyer. The people at KB Home are their biggest strength. The home I bought took 9 months for completion as promised and receiving top notch customer service consistently over such a long period was the highlight of the home buying experience. The finished quality of the home was also exceptional. Cheryl, Santiago, Jacob and John were outstanding in their respective roles and made the home buying experience smooth and amazing. It was a pleasure working with these fine people.

My experience with KBB has been GREAT! Me and my family are happy and satisfied with the purchase of our home! Great location too! We love our KB home! All the staff were very helpful and professional, kind and friendly.

In summary, the Crimson team's collective efforts have been nothing short of amazing. Their responsiveness, professionalism and commitment to excellence have surpassed our expectations. We are immensely grateful for the seamless journey from the beginning to the end of the sale and construction period. Thank you, Crimson team, for making our dream home a reality.

I recently purchased a home from KB Home at the Skyview location, and my experience has compelled me to share the numerous alarming challenges I've faced with the hope that others can make more informed decisions. This review, unfortunately, reflects a series of issues that have made my homeownership journey a true nightmare.

KB employs top notch people who are knowledgeable and patient in walking you through the live changing process of home buying. Compared to other home builders I visited, KB gave me the attention I didn't receive from others. I fully recommend any prospective buyer to consider KB, you will not be sorry!

The process for purchase is very simple and the representatives are very responsive and keep the customer updated regarding the process. There are lots of models to choose from and there is an opportunity to upgrade and make and build your home to your specification.

Very positive experience. This was my wife and I's first home. The process was difficult at times with us living in Dallas and building the home in San Antonio, but the sales staff and superintendent made the process as easy and seamless as possible.

The entire staff that we worked with from sales, financing and construction were extremely helpful and went above and beyond in a few circumstances to make sure were happy with our home and the purchase process.

Excellent people to work with who make sure that your dream will come true in every possible way. All of the individuals helped us out of the way to make sure that we call our home a dream home. Thank you team and as always keep up the good work.

I was skeptical about buying a new home, but my experience with KB Home surprised me. The house was in amazing condition, and the loan originator was very kind and answered my many questions. The Superintendent also walked through the house and made me feel like a million dollars for buying a new home. He cleaned every minor imperfection with the house and gave me lots of helpful advice for taking care of my new place.

Our new home is our dream home. Thanks a ton KB Homes for closing on this home nearly three weeks earlier so that my hubby can gift it to me as birthday present. I truly appreciate everyone's support and understanding.

KB Home exceeded my expectations at every turn. I wouldn't have considered buying a new home, but after working with KB Home, I would recommend them to all my friends. The home warranty and home warranty process have been wonderful and provide peace of mind about any possible issues. I couldn't imagine buying a home without it.

The overall experience with KB was far better than the first home I built. KB was great allowing me to be a part of the process from the beginning to the end. Answered every question I had and was able to provide a knowledgeable answer. From the sales agent, loan officer and construction crew they were all phenomenal.

My overall experience was great. This was my first home so needless to say I came into it worried that it would all be hard and scary. I'm elated to say that was not the case. Everyone at KB made the process feel so easy and simple. Not only that but I also thought it was fun to go through the entire design process and the process of how a home is built. Thank you everyone for making my first home a memorable experience!

KB was nothing but honest and communicative throughout our home buying process. We absolutely love our home and how everything turned out. They were attentive to our questions, problems and provided personal cell phone numbers for quick responses. We got very lucky with our superintendent Paul who continuously was there for us. Our real estate agent Jackie also made sure that we were able to get our keys as soon as possible and we appreciate that.

Overall the experience was very good. Weren't really any issues with anything and felt overwhelmed with the home and how fast everything came into place to move in before the holidays. Couldn't have been a better experience.

I thought I would never find a home in this market. KB Home provided a reasonable option. I can't say that this is my dream home, but it is a beautiful well-planned home that I hope to enjoy for many years to come. The staff is professional and supportive. This was overall, a positive experience.

I wish KB Home had some incentives for customers like me referring other family members or friends. I have referred two people who actually bought and closed on their homes. It would be nice to be acknowledged.

I am a first time homebuyer. The KB sales team and Loan team are very professional and knowledgeable. I felt really comfortable with the process and the quality of the home. I am overjoyed to be in my gorgeous new home. I also appreciate the continued care and help the company provides once you purchase a home.

KB is a fantastic builder. Everything from the sales staff to the building staff, it's an all around an amazing experience. The design studio has so much to choose from that it can be overwhelming, but in a good way. Everyone who is involved is very friendly and professional. If anyone wants to buy a house, they should do it through KB.

My overall experience with KB Home was great. As a first time homebuyer, they really simplified everything and made me feel comfortable with things I knew a little about. Everyone on the team took their time out to help and made sure I was taken care of. I highly recommend the staff and I am thankful for them.

Cindi, was an essential part of the home buying process for my family, she made sure every step of the way we knew exactly what was going on with building process of our home. Any concern or question we had Cindi was able to thoroughly explain and provided us with quality care and help. Thank you to Cindi and the KB team for taking care of my family and for building our dream home!

This is my fourth purchase of a brand-new home from a builder. This has by far been the best of all of those experiences. I really liked being kept informed by Kerry **, Rick ** and Brandon **. I would highly recommend purchasing a KB Home because of these people. If I had it to do over, I would do it again.

KB Home has offered great service, excellent quality, and overall the best communication with their homebuyers. As a homebuyer and a real estate agent for over 20 years, they are one of the best large home builders in the industry. Our first home was a KB home 20 years ago, we were satisfied then but even more satisfied now with their work!

Overall I had a good experience with everyone involved in this process. Everyone was very easy to contact. The only issue I have is the discoloration of the concrete at the entrance of my home. I was told that over time it will blend. I'm waiting to see the change, if not, I'm sure it can be corrected. Other than that, everything is ok.

From start to finish, the KB Homes team guiding me through this process of home ownership. They were always available to answer any questions we had and continuously updated us during the construction process. It was a very smooth process and we couldn't have asked for a better group to work with!

Very happy with our KB Home buying experience -- from the initial Sales Office visit to the move into our completed home. Love the design and quality of the finished home. Also, would like to provide a special 'shout out' to our Sales Counselor, Nicky **, who was instrumental in guiding us through the six-month process.

I had the best experience with KB Home. This was my first experience buying a new home. The Sales Counselor and Mortgage Originator always got back to me very quickly if I had a question. The superintendent and builders were very dedicated to helping me get the soonest closing date. My home closed two weeks before the target closing date. I am so pleased that I had such a good experience!

Absolutely wonderful experience working with KB! They took care of everything and ensured that our home was perfect for move-in. The staff is professional and punctual- always answering our questions and concerns in a timely manner. We couldn't be happier with our new home and owe a lot of that to the great people at KB!

The entire process, from selecting our home initially with our sales counselor at the Model Home, to selecting the materials for the inside of our home and our color scheme at the Design Studio, and watching our home be built and interacting with our supervisor were all great experiences we will remember and cherish. ????

The experience I had working with KB HOMES. I'm purchasing this house this being my first house ever purchased in my life. Made it easy, and a smooth as a transition as possible even going through delays, but finally the satisfaction of moving into our new home.

It's the staff the people who we have the constant one and one contact who really make things happen, how they speak with you, how they address your concerns, how they react to you really make or break your opinion or even your decision. We had no hitches. There was no passing the buck. Not sure if we were just fortunate in this respect but it was a smooth process. We live in New York. We met Debbie. Saw the land, we came down again. Spent a couple hours with Tyler then Johnny and Hector contacted us and it was just constant conversations with them. We landed on November 16 our next visit and there was our home, beautiful! We trusted them to take care of the building of our home and they did.

We are totally happy with our choice and decision to make Brookside community as our residence. We love the community and people here. We love the overall experience we had during process to buy our home.

Excellent. All parties involved we are very pleased with. Growing up in the construction industry I can relate to the challenges of building a new community, project etc. I truly believe KB home did exactly what they promised us in the time frame they gave us. Very thankful to be in our home for the holidays.

The home buying and construction process with KB Home has been very positive. From Sales, to Construction, to Mortgage, the whole process was very clear and streamlined. Most of the frustration came from being a first time homebuyer and familiarizing with all the regulations, options, and legal aspects of home ownership, but the KB Home Team did their best to guide me through the process and make sure I understood all the aspects of home construction and ownership. The KB Home Team did a great job, and I would definitely recommend using KB Home as a home builder.

We have owned homes built by David Weekley and DR Horton. Both by comparison to Kb Homes, were great. We have been in our current East Village KB home for seven months now, and have only had bad experience after bad experience. Painters, framers, and drywall workers who are repairing all the jobs in our home have expressed how the craftsmanship of my home, and the others in the community are awful. We have had drywall crack in numerous rooms. We have had to have tile, that were upgrades, in both bathrooms repaired numerous times. We had to have the entire yard stripped of all sod and replaced. Constant issues with our sprinkler system. It’s one of the most regretful purchases we have ever made. We felt as if we were making one of the best purchases in our marriage with this home, to only wake up constantly feeling regret.

The signs captured our attention! We weren't even considering KB Homes nor did we know about it. We were looking at a house nearby. After we left disappointed from the open house we decided to check out the new constructions at KB Trenton Heights. The models were set close to the entrance and they looked great! But, don't judge a book by its cover. We went into the office and were greeted by a friendly and professional staff member, Christian **! We just wanted to see the models and so he guided us to them and allowed us to take our time viewing each model. We loved it!

We are so happy with our KB Home House! The entire process from pre construction to house completion went very smoothly. The staff was knowledgeable and we're happy with the construction of our home. :)

KB Home is a very reliable and well known company. They came highly recommended in the Shores Community. They have a great team of people that take care of your every concern. Our closing was quick and on promised date. All questions get answered and KB Home provides excellent warranties.

Our overall KB Home experience was excellent. This is our fourth KB home that we had built and each time it gets better. I would recommend these homes to anyone looking for a new home. Just make it your own with all the studio selections that offered to you. You won't regret going with KB Home.

KB Home really makes a good quality house. I love how nice everyone is and the floor plan options were great too! We found a plan that is absolutely perfect for our family. The design studio was so much fun! Literally putting your house together piece by piece.

Our experience has been nothing but great. All the help from the sales counselors, mortgage loan representatives, and the customer service was amazing. Everyone working with KB Home made the process for my family and I very easy and stress free.

I regret to say that my experience with this home builder has been nothing short of a nightmare. This was my first home purchase which should have been an exciting time in my life turned into a source of overwhelming stress. The communication was virtually non-existent coupled with appalling customer service. Despite the company’s alleged emphasis on stellar customer service, my experience has been severely disappointing. Communication breakdowns were frequent and attempts to resolve issues were met with incompetence and indifference. The disconnect between their proclaimed commitment to exceptional service throughout all aspects of their company (sales, building, customer service, warranty) and the reality of my interactions with them turned out to be nothing more than empty rhetoric.

New to the state of Texas. Looked out other mass builders like DR Horton, Centex, Lennar and Meritage homes but they all had so many lawsuits against them it scared me. Their complaint profiles were long and angry. So I ran across this KB Home builder. I did my research and they seem to have a lot less complaints against them. Their prices were similar to the 4 previously mentioned so we gave them a chance. I will say the buying process was very smooth and we closed in about 20 days...which is very quick. It is not a perfectly built has by any means but so far I believe the structure is sound. Attention to detail and the finish carpentry is not good. But it is not a custom built home and I didn't pay a custom price. My only real disappointment is that we pay a $60/month HOA here in Georgetown and there are zero amenities. Overall, so far a nice home in the fastest growing city in the US....With God's favor I think we will do just fine on resale.

KB Home has an exemplary product that they produce with exceptional staff to keep you informed and prepared for the entire process of having your custom home built for you. I could not be happier with the home I now have and I know that everything is well taken care of thanks to the fantastic staff at KB Home. Janice ** was fantastic in helping us choose our home site and type, Curtis ** was instrumental in making the home feel like ours by helping us choose our own style/design of the interior, and Ian ** was phenomenal in keeping us informed on the building process and providing information as well as ease of mind about any steps along the way.

We overall had a great experience from sales staff to our construction superintendent. Everyone was very informative, helpful, and knowledgeable throughout our whole process. Our superintendent was Brandon and we had the best experience working with him. He always showed his care, compassion, and effort throughout his work. We were promised our house within 6-9 months timeframe and our home was ready right around the 6-month timeframe. Building a new home as our first home was such a great experience with the help of Brandon and Kerry. They made our experience very special and great.

From the moment we started looking to buy a new home the sales rep (Khanh) was patient and helpful. She showed us all the houses we wanted to see, and was always available for us. After that, the superintendent (Jesse) worked diligently to ensure the house was ready and perfect.

It has been an extremely easy and streamlined process. Everyone we worked with was extremely helpful and we were kept in the loop the entire time. Highly recommend working with Renee, Blanca, and Luis.

Overall, I am satisfied with my home buying experience with KB Homes, because all of the staff I dealt with (Bailey **, Belinda ** (Loan Dept), Orlando **), and Jeff ** were professional, knowledgeable and helpful. Jeff ** the construction manager always responds within reasonable time when contacted and takes time to listen the issue presented and take action to resolve the issues promptly. He provided me every progress of the house during the construction period, and he is very easy to work with.

KB Home gives you the opportunity to create the house of your dreams. Our team assigned throughout this process has been incredible, from the sales team to the construction team, and the design studio. We highly recommend this experience to those looking to build their home!

Our entire experience with KB Homes from sales to construction to mortgage was exceptional. I would recommend their services to family members and friends. If given the opportunity in the future I would definitely work with them again.

My overall experience has been great from the beginning until now. I feel relieved that I have a point of contact when I have an issue that needs to be addressed in my home. I really like that. I don't worry about it, because I know it will be addressed and taken care of.

This was a great experience. From the staff, financing department and to construction management. We had a 5-star experience. We are very happy to be in our new home and knowing we can reach out to everyone if we have any questions is very rewarding.

At this point, my wife and I are very regretful that we chose your company to build our final home. These unprofessional and disrespectful actions reflect negatively on your organization, going forward in good conscience I can not recommend your company to any member of our Arm forces. Thank you for your time.

We only have average experience with KB Home because we were not satisfied with the customer service after closing. We felt like they were running away. They didn't take good care of us. Plus, the quality of the house was not what we expected. We had to fix some cosmetic issues by ourselves and there are still some issues that still haven't been resolved even though we already called them.

Quickest builder ever worked with super efficient and easy to work with. Sales team and construction team are true partners and work well together to provide excellent customer service. If it were not for Jane we would have canceled the contract and looked elsewhere. She is the best!

Overall our experience with KB HOME has been wonderful. We had a few hiccups along the way but the customer service team has been great in responding and accommodating anything we need. I would recommend buying a KB HOME to someone else.

My experience with KB Homes has been mixed. While the many staff were friendly and knowledgeable, the purchase was overshadowed by misleading information about the neighboring lot. The ongoing disruptions from construction noise have made our home almost unlivable, and KB's response to our concerns has been unhelpful, indicating a lack of customer commitment. It's been a costly lesson in "buyer beware" with room for improvement in transparency and support from customer issues.

KB home is a great company. My team took the time to help through this process. These aren't Cookie cutter homes. They aren't small. They are worth every dollar you work for. I just wish I was able to design my own home or have an input somewhere.

Got my first home ever from KB Home in SoCal. Great experience overall from the first step in to delivery. Went with KB for everything including loan, insurance and upgrades which was easy, they have everything under one roof. Being a first timer, I learnt a lot interacting with various KB agents and support staff who were all excellent. Overall quality of the build is great so far and hoping it will remain so for years to come.

We weren't sure whether we could afford a new home, but when we went into the sales office and found our dream home in the models, we knew that we wanted to try. KB Home made the whole experience pretty easy and kind of fun, too!

This has been, and continues to be, the most frustrating encounter I've ever had with a builder. Despite having a year and a half to construct the home, the same issues were repeatedly brought to their attention. The repairs carried out by KB were subpar and haphazard, resulting in the need for multiple returns, and the situation deteriorated with each attempt. We invested significant time to fulfill our obligations and be available when required, only to find them unprepared and tasks incomplete. Despite asking multiple times for confirmation of completion before our arrival, KB consistently deceived us.

Overall, the home is nice. The walls seem to be a bit thin, and the houses are really close together to where even with a garage access door it will take some effort to get a lawn mower or big items to the backyard. The overall KB experience was good.

I was very impressed with my home building/buying experience. I heard bad things and took a chance, I am glad I did. My home is beautiful and was done on time. The team contacted me weekly with updates. I am grateful. Thank you KB Team you are awesome!!!

Going with KB Home for my homebuying experience is not a decision I regret. Every Staff member was willing and ready to answer all of my questions and were not afraid to state when they did not know the answer, if they did not have an answer they looked into it right away. As usual there are some small mishaps that occurred but they resolved all of them quickly and efficiently. I would recommend others to go with a KB Home.

In my personal opinion on how the home buying process went for me and my family. I would say everything was good except the loan process. Due to some inconsistencies. Communication was not good as well. We really had a hard time there for that reason I can't personally give it a 10/10.

KB Home has a strong team dedicated to customer satisfaction at Nighthawk in Las Vegas. Our recent purchase from them is a pleasant experience. We worked with experienced sales manager Jana and design consultant Lindsay in choosing the model and upgrade options. Jordan is our capable construction manager, always on top of things. They are always ready to help. We are very happy about the quality of materials and workmanship, and the final house delivered.

Buying a KB home was a great experience. There's transparency from the very beginning. Everybody from the sales agent all the way to the construction people were very professional and hardworking. I can feel they care about their job and they take building people's home seriously.

I want to tell you my story about experiencing in KB Home is a company that does not comply with its client. Delivers the house without Percival with a promise in words that the pending details will be resolved without any problem, but it is not towards my experience. I was client for a year and a half and I have details that were never resolved although they came to see on many occasions but they never resolved it. I do not recommend doing business with KB Home. My name is Wilfredo **.

We are thrilled with the quality and design of our new home. The entire KB team from start to finish (and after) have made our buying experience hassle free and easy. We could not be happier with our decision to buy from KB!

Cons: Materials used are not great, design studio offers upgrades which are expensive, design of some of the houses is not good like bedroom structure, covered patio not facing the actual backyard, refrigerator cutout was non standard forcing buyers to either make structural changes or buy a refrigerator they don't like.

I would not purchase a home from KB Home again because their quality assurance on the process of construction was not fulfilled at delivery. In addition, their upgraded options are too expensive for the quality of the products.

This experience for me as a first time single owner/buyer had me nervous. However, from the first day I walked into the sales office and toured the model my nervousness turned into excitement. Once I signed the contract the sales team and I had a call every Friday to discuss the progress of my home. I loved meeting with the design team. That was just a fun time to pick exactly what I wanted in my home. They were also very conscious of the budget I wanted to spend for upgrades and they kept me there and helped with decisions. We really enjoyed being able to come out and watch the progress of the build. The closing process was smooth and relaxed. We have been in our home for 3 weeks and have enjoyed every minute of it. I would recommend for anyone to use KB Homes to insure that you get a quality home and wonderful people who really do care about you and the home they are building for you!!

Overall it's a great experience. I was in East Coast. With KB's talented people's help virtually I finished everything with no problem and KB handed over my home on time without any issues. Thanks KB. It's a great experience.

Up until now, I'd often heard that buying a house could be a challenging journey. However, my experience with KB Home proved otherwise. Throughout the process, their team displayed utmost professionalism and resourcefulness, making everything incredibly smooth. I found the entire journey worthwhile, thanks to the group of people who effortlessly guided me. If you're in the market for a house, I wholeheartedly recommend KB Home. Their excellence and genuine concern for their clients' needs set them apart.

10/10 Overall Satisfaction Rating to KB Home. Our new house is our dream home and our whole family is grateful for the opportunity of working with KB Home for building our dream to reality. I appreciate everyone's support and understanding. Thank you so much KB Home from the Erestain's Family.

The KB home experience is top-grade. The best thing about the experience is knowing you will receive the best quality home. From materials used, workmanship, craftsmanship, to the sales/customer service aspect. The people who make up KB (especially in the Bay Area south region) were so friendly, knowledgeable, and catered to our needs. Communication was key and they nailed it every step of the way. I highly recommend KB Home if you're in the market for a brand new home and want a builder you can trust.

I work in trade myself, so I know I can be one stubborn **. KB not only put up with me, but stayed very professional, understanding and supportive every single step of the way. They maintain a higher level of communication and a sense of respect for my limited time. They were also very patient with me. Could not have asked for a better team to build my house. However, I wish they would have hired a different HVAC company.

I just want to say I am very happy and satisfied with my KB Home purchase. All the staff had been super helpful. I want to give a HUGE shoutout to Jamie from the sales department, Mike - construction manager and Grace, my loan officer. They all worked so hard in making sure I am 100% satisfied and happy with my home-buying experience. I highly recommend buying from KB Home because all the staff cared which was very important to me. Thank you guys! :-)

We have been tremendously pleased with the staff, neighborhood, lot and home in Copper Ridge. KB Staff was outstanding in every way, truly top-notch. I was not excited about going through another home build experience, but with KB the process was professional, well executed, and on time.

We are in love with our new home and will recommend KB to anyone else looking to buy new construction. The process was seamless and communication was transparent from the beginning which was important to us as first time homeowners. Thanks to Matt, Herb, Kris, and Susan for your amazing customer service and for helping make the process less stressful for us, we are so grateful to each of you for all your time and hard work!

My overall experience with KB Home was great. From the sales staff to the construction staff to the loan department everyone was great. I mostly like the fact that I KB Home was a one stop shop. I was able to get my home loan and insurance with great rates which was a plus. I would definitely recommend KB Home in the future.

KB was absolutely professional and super efficient at what they do. Providing useful updates on a weekly basis allowed us to keep our stress level relatively low. Buy a house is not always easy. I can assure you KB and their staff alleviated this process. You should not be disappointed.

Our experience with KB Home was largely positive. The team, especially in the Design Studio, showed great expertise and offered a wide range of customization options. However, communication with the lending officer was less than ideal, leading to some confusion. The standout was our project manager, Stacy, who ensured timely delivery and perfect condition of our home. Overall, KB Home provided a good balance of professionalism and personalization in our home buying journey.

Our KB team was very professional and helpful. They were very good about keeping us posted on the progress of our home and the closing process. The quality of the home was far above other builders in the area. We are very happy with our house!

Jason & Jeff were a pleasure to work with. They both made me feel very comfortable in answering any questions or concerns I may have had. They both were very communicative in the whole process and keeping me up to date the whole way through.

From start to finish, KB has been thorough, communicative and proactive in resolving any issues or concerns we had. Our sales advisor Kelsey spent hours with us touring homes and helping us make the best decision. We felt supported and well informed through the whole process. Kris, our Superintendent, genuinely cares about the construction and final product of the home. Even if I had a �little� thing that bothered me, he fixed it right away. We closed on our home and the team is still checking in on us which is highly appreciated. We are grateful to have gone with Kb for our first home!

We bought our first home with KBHome. It's a new construction home and we didn't know much about buying process, let alone customizing the home. We were very satisfied with our buying experience. KBHome really took care of us and gave us a ton of customization options, which apparently is not a norm with other home builders. I was updated throughout the whole process during the build and we took possession of the home on the closing date promised to us when we signed the contract 6 months ago. Impressive!

Know homes was great for our first-time home-buying experience, they want to ensure customer satisfaction and they truly do! All my questions were answered in a timely matter and if it too a whole for a response it was handled professionally.

We chose a 1556 spec home and we love our house. We didn't get to pick anything out specifically except the lot, but the design team did a great job putting this house together and my Wife and I love it! The colors go well together, both inside and out, and we love that the neighborhood is coming together nicely. The open floor plan we chose really makes the house feel cozy and we're excited to live in our new home. The KB team that worked with us was great and we really appreciate the communication from all parties. Mike ** was awesome and highly recommend him to anyone that is looking to buy in the Countryview Lilac community.

I am a first time home buyer and although the whole process is very stressful, I am glad that KB Home has professional staff to assist and answer all my questions. They made the process somewhat manageable. Overall, I like my beautiful house.

Overall experience with in home has been amazing. All the staff has helped me throughout the home buying process and most importantly the construction staff were always helping through all the details of the house.

KB made my first home buying experience a pleasure. From the very first day I engaged with sales to the final day of closing, the process was great. Camille, Tony, and Chris played a huge role in this great experience. I was kept up to date on a weekly basis by each of these people which allowed me to have a consistently up to date awareness of the progression of the development and where I stood. The studio experience was also a blast. I really enjoyed the process of choosing all of the upgrades for my house first virtually and then in person. All in all, KB made my first home buying experience one for the books!

My whole experience with KB Homes from the first walk of the model home to moving in to my "Amazing New Home" has been Amazing! I felt like during each step of the way I was introduced to the next associate in charge, they held my hand for the next step in the process, so I never felt unsure or confused. I was able to trust each person in knowing their recommendations were in my best interest.

I recently had the pleasure of working with the KB Homes team on the purchase of my first home, and I couldn't be more thrilled with the experience. From the initial stages to the final touches, the dedication and hard work of the entire KB Homes team were evident. They didn't just build a house; they crafted my first home, turning a dream into a reality.

Everyone was professional and informative throughout the process. The house turned out beautiful. Everyone has been so helpful with anything I needed. I am loving my house and looking forward to enjoying my time and making new memories. KB has been a great experience and I would recommend it to anyone looking for a new home.

This is the second new home I have been in, the first being another builder, KB Homes went beyond my expectations. From the first visit to the sales office, the design studio and up to the current experiences with customers service. The speed at which they respond and take care of any issues I may see is amazing. I'm happy with the fit and finish of my new home and impressed with the value I received for the money. Thank you KB for taking care of me every step of the way.

Staff throughout the process was very proactive and kind. There were some minor issues with the house when finished, but KB took care of it after closing. Very satisfied with KB home buying experience.

Our experience with buying a KB Homes product was seamless. Each team member was professional and proficient their respective subject of expertise. Every step of the way they made sure we understood what was happening & that we were satisfied with the current state of the home. 5 Stars!

The whole experience since day one was flawless. KB helped us build the perfect home for our family. From the office, to the loan officer and the walk through we were treated with respect and kindness. Thank KB for the home of my dreams.

The team at KB that I've worked with thus far has been wonderful. They have made my transition to home ownership more pleasurable, and I'm glad they have been a part of the process. Patrick and Chris are both great individuals.

The homes are great. They have homes to fit anyone's needs or wants. The homes are well constructed. The warranty service is beyond amazing. The only bad part of KB is their financing. I would strongly recommend outside financing, other than that strongly recommend KB Homes.

Overall this was an experience and unfortunately not a great one. Buying a home should be exciting and a dream, however this process was a nightmare once we got into the construction portion. So many delays and risk of leaving customers homeless with zero care. It is a shame that everyone else strives to do their best except that department because this is such a crucial factor in buying and completing the home to follow KB's standards and mission. However this department will hurt KB's reputation and cause home buyers to have long lasting issues within their homes. This needs to be addressed and support for buyers needs to be prioritized.

My experience with KB Home, its sales staff, design studio staff, and construction staff was nothing less than stellar. It was a very pleasant journey from finalizing the house to moving in, and it would not have been possible without the dedication of the KB Home staff.

KB Home organization is an excellent corporation. The people, professionalism and production by all is awesome. The customer service throughout the organization showed that KB Home value the lives of their customers. The love, joy, and peace demonstrated by all representatives was heartwarming. This process of buying our home was enjoyable. Blessing to all, M & E **.

Friendly staff from beginning to end. The rate lock was extremely attractive and the design studio was a great experience. Quick build and delivered what was promised. I would recommend a KB Home to anyone in the market.

Nicholas ** and Clay ** are a great team, they fulfilled all our wishes and found ways to do it - it's incredible! Everything was fine and within the time frame that they initially announced, there were no problems or misunderstandings, everything was very clear and honest!

KB Home process is properly setup with keeping every small detail in mind. The overall process was very smooth and I got my questions answered in timely manner. I visited my house directly at the time of the final walk-through and I was very satisfied with the outcome.

Overall, the experience was extremely dissatisfactory, primarily due to poor communication, unmet promises, compromised and substandard quality, and a lack of accountability from KB Home. It significantly impacted the satisfaction of our first home buying process with KB home. I will never ever recommend anyone to move forward with KB home if they are planning to buy their new home. The worst experience we had with KB home for our first home.

From start to finish, buying our first home with KB was a great experience. We loved how quickly we were able to reserve our lot. We loved the Home Design Studio, we left there feeling so excited to see all of our options come together. Most of all, we loved moving in and feeling like KB Construction Staff (Chad) really cared about the quality of the home as he showed us around during the walk through. We could not be happier.

KB Home is a great choice for a first time buyer, my experience with everyone here was outstanding! I can't thank everyone with all the help I've have gotten. Even after closing they're still helping with any questions! These people are here for you and your family. And honestly the new layout, the location, the detail, everything is great. Me and my wife love our home and recommend anyone looking for a home start with KB! They have many awesome options and they are there for you in the beginning and after you close on the house! This company is great experience and so happy in our new beautiful home!

Great value in an expensive market. The KB team works hard to respond to home buyers and make sure they are satisfied. It's comforting to know the team is there to answer questions or respond to anything after I'm in the home, over the next few years!

For a "production " builder, KB builds a quality home. The experience was great from start to finish. Everyone we worked with from the sales staff to the construction manager were very responsive with any issues or questions we had. Given the fact we carried out this whole process from 3 states away, they made it easy and seamless.

Overall, this was not a great experience. I signed (3) three apartment leases during the construction of my home. My original date was almost an entire year off. I had complete turnover with every person I worked with at KB Home. My new sales representative couldn't be bothered to answer questions and my original loan officer had me apply to a competitor's loan website on accident (after assuring me that it was the right website multiple times after I asked) and so much more. By the time I finally made it to my orientation, someone left a door open during a storm and there was water damage throughout the kitchen. I believe I wouldn't have been as dissatisfied with the readiness of my home if I had gotten accurate updates from sales about my home pre-construction. It was a very long waiting game for me. I was disappointed that I couldn't make changes to the upgrades, especially when the backsplash was such a drastic color like pink. The communication was not what you would expect for new construction.

When I told my realtor that I was looking to go with KB, he told me that he didn't suggest it due to hearing a lot of negative feedback. I should have listened. The only thing that kept us interested was the customization.

KB Home, please be more efficient, careful and considerate of your buyers. We have serious issues with our home that we are having to pull teeth to get fixed, including a gas leak. You are all smiles and nods before a buy (we were told certain things would get fixed before move-in) but then once the deal is made you essentially abandon your residents.

Everyone from sales, to financing, to design studio, to construction made sure our house was perfectly to our liking and quickly answered questions we had. Our house was built 2 months sooner than promised.

As a first time buyer we were hesitating to make the move, however, KB Homes made the process very easy. The staff was very pleasant to work with and there was ample communication throughout the process. We are happy with our purchase and feel confident that our new home has warranty backed by KB Homes. We would recommend friends and families to choose KB Homes when they are in the market for a new home.

Overall we are satisfied with our home-buying journey. It was important for us to be able to customize the construction of our home and KB has given us so many options. Construction was timely and met most of our expectation. The construction team were reliable and communicated with us regularly. They answered all our questions and when they didn't know, they took the time to find the answers.

We are so happy with our KB home experience. They really are on top of everything! Our home is beautiful whether you're building your dream house or a started to grow into I think their price point is for everyone. They told me 8 months and my house was ready in 7 months. I couldn't believe it!! Thank you KB Homes!

Expert and resourceful salesperson Ed **, Ed ** is Amazing! He will always call you, return calls, answer emails and make the buying process smooth! I enjoyed a hassle free purchasing agreement with him.

The first process with KBHS was very awful for a couple of stuff that happened during the process, but after the case was escalated, everything started to run better. Sales was awesome giving to us updates and information during all the process. We never feel alone in this way. For the KBHS side, Victoria really helped us after the thing went tough in a couple of situations. In the side of construction, Michael was our eyes and ears because he always kept us informed of everything and never fail with the updates. All the things that I tell him was worked and fixed. For now, if in the future I will buy another house, definitely I will choice KB Homes again, and If will be with the same team, without any doubt.

We had a great home buying experience with KB Home. Their representatives (sales, construction, design studio, customer service, loan processor and originator) were all professional, helpful and provided great customer service. When we encountered minor issues with our new home, construction and customer service staff resolved our issues right away. They also provided weekly updates on our home which includes pictures. It was a very exciting and satisfying experience for our family. We highly recommend KB Home.

The KB Home team was great to work with. All questions or concerns were addressed right away. It was so nice to receive a call every Monday letting me know what work would be done that week. I've had questions come up since moving in and someone always gets me an answer right away. Great people to work with.

most of my experience was with the sales staff. I would rate her very highly name Angela **. My experience with the superintendent has also been excellent. In some areas I would give him a 5 United States 10 years.