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KB Home Reviews

4,972,291reviews on ConsumerAffairs are verified
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About KB Home

Enjoy a new home uniquely built just for you. With KB, customers have the ability to personalize their new home with design options that fit their lifestyle and budget. Homebuyers also have a partner every step of the way.

Visit www.kbhome.com
Pros
  • Online design studio
  • Variety of floor plans
  • Many communities in eight states
  • Personalizations available
Cons
  • Charges HOA fees
  • Limited availability

KB Home Reviews

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    1 featured review
    How do I know I can trust these reviews about KB Home?
    • 4,972,291 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 33 Reviews 4575 - 4725
    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed June 18, 2016

    The financing process was very smooth and the staff was always helpful and had answers to any of our questions in a timely matter. The sales and construction staff was generally on target with all of their timelines of the construction process. The customer service staff has been very polite, helpful and professional at all times. We have enjoyed our KB Home buying experience and would definitely recommend them to our friends and family!

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    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed June 18, 2016

    KB Home purchase in Converse, TX - 4/25 signed contract with KB Home, 4/28 - got eConsent Invitation (after bugging Home Community, serious calls/emails to send me what they are needing). 5/2 - still harassing Home Community as to what in the world they need. 4/30 - finally got call from Home Community and sent what they needed. 5/4 - we get KB Home and insurance a congrats (mail letter) on buying a home (news to me), called in and it's just a formality of what they send (really, all hyped up for nothing). 5/29 - Home Community finally calls to wanting more documents (really) sent them on 5/30 and confirmed, never got a response back. (530-6/8, calls and emails.) Finally on 6/9 he's waiting on me to get documents and I told them I sent it (proof on emails), resend again on 6/9... 6/11 we finally got the final electronic signing and now they tell us that it will be another week till we get a yes approved or no, denied.

    This has been a journey of headaches, stress, unprofessional on paperwork and the process. You don't hear anything from them at all for these 2 months (constant emails/calls I had to do), it's been a pain on calling, emails after emails, they lost paper work (how can you loses paper work by emails, unless deleted (really)... KB Home agents have no clue as to what's going on (they are suppose to be partners). Today is 6/17 and they have till 6/23 to get a final say. At this point I don't even care if we don't get it, at a point that I want it to be rejected based on the incompetence people at Home Community Mortgage. All statements are true and have proof on emails (sent/received) plus call logs time/date.

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    Factual basis uncertain
    Verified purchase
    Price

    Reviewed June 18, 2016

    KB Home will be my preferred builder if I ever have to build a house again. They stood out above and beyond their competition and brought a home two levels higher than what we could buy from their competition, but within our price point.

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    Verified purchase
    Staff

    Reviewed June 17, 2016

    KB Home's sales staff was really helpful and knowledgeable about everything. They made the whole process from walking the models to financing to getting closing so easy. It was a great experience for a first-time home buyer.

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    Verified purchase

    Reviewed June 17, 2016

    A 10 from start to finish. The Orlando, Fl based KB Home office was an extremely pleasant experience and made the purchase of our new Florida home a dream home. True professionals.

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    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed June 17, 2016

    The sales process is excellent. They are not pushy. In fact the sales went above and beyond in meeting and understanding my needs. They followed up and endured. I was satisfied. The sales manager Brandon initially went on FaceTime on a weekend to show my houses and even went to other home builders with me to see properties. And then accommodate me better. Jeff, the construction manager, showed me details I would have missed and followed up promptly on completion. He even did multiple walk through himself and explained our benefits purchasing KB Home. Wow is all I can say. We are super happy with the home and the experience.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 17, 2016

    The customer service Kullen ** provided. The best thing was always knowing how the home was coming along. We work two jobs so going to the home was a little difficult and Mr. ** always kept us informed of the progress and that is priceless. He is truly the reason we continued with the home purchase. We love KB and would refer friends and family!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 17, 2016

    Excellent service! We had a wonderful experience with purchasing this new home. It has been about 8 yrs since we owned a home so it is very exciting and rewarding at the same time.

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    Verified purchase
    Sales & Marketing

    Reviewed June 15, 2016

    KB Home was a bait and switch experience. It was unnecessary and frustrating. Don't buy from them. Run from them!

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    Factual basis uncertain
    Verified purchase
    CoverageStaff

    Reviewed June 14, 2016

    KB should change to a different person to do the carpet because my niece who's an infant bled her feet on an exposed nail. The guy should’ve used something that should cover the top of the edges of the vinyl and the carpet where the nails are. My niece was walking a lot so we had to cover it. While KB Home's work was clean and nice, we're not satisfied about the counter and the carpet.

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    Verified purchase
    Staff

    Reviewed June 13, 2016

    Jim and Mike were very helpful. They went over and beyond what I considered what their job was. I'm very satisfied with KB Home.

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    Verified purchase

    Reviewed June 12, 2016

    I really enjoyed working with KB Home. I enjoy the house. I love the location and the amenities and look forward to living here in the next 10 years or so and raising my kids here. Great home, good experience.

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    Verified purchase

    Reviewed June 9, 2016

    I recommend to anybody to have an experience buying a home from KB Homes like we did and I promise you never regret.

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    Verified purchase
    Staff

    Reviewed June 7, 2016

    KB was on the spot with us all throughout the process. They led us with their hands and guided us so we weren’t lost at all. They were also very helpful as to getting us the decisions we made in order to purchase a KB Home. It's been a very informative experience.

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    Thomas increased rating by 2 stars.
    Installation & SetupStaff
    After a positive interaction with KB Home, Thomas increased their star rating.

    Reviewed June 5, 2016

    My son paid for one of KB Homes in the Orlando area and the plumbing alone is far below anything I have ever seen. The kitchen sink is falling down because the support brackets were not installed the correct way. The company put an under mount sink in and did not put any clips in the middle in front or back to support it. The garden tub that was installed does not get hot, the mixing valve that was installed has never worked, should have never been installed.

    The polylines that were used in one bathroom don't even have the chrome escutcheons. Rings around the lines coming out of the wall, just the lines coming out and the stops put on. And not even a main shut off valve that is easy to get too. These are things that a good plumber should never "slip" by. After having a new fence installed, he found out the heads to "his system" were not even inside his property lines. Would have thought someone could have caught this but this is too bad but a good learning lesson of what to watch out for when he buys next time. So I will make trips up from Sarasota to fix them, too bad.

    Updated 6/13/2016:

    Hello, I posted on around 6-8-2016 about a plumbing problem my son was having in Orlando with his new home. Update: I had asked my Son to e- mail the company and after I drove home I went on this site and posted. I drove back up to Orlando from Sarasota on Wednesday and was told that KB had called and spoke with my Son and that they would have someone there on Thursday. My son called me that night. New brackets for the kitchen sink, new mixing Valve for the garden tub. Everyone is Happy. Thank KB for fixing these items.

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    Price

    Reviewed June 4, 2016

    (0 stars) Service at time of buying was hardly adequate. Overall the house is adequate. If you can find a similar house not built by KB I would recommend buying from other builders. Since owning the house (we bought it brand new), there have been many issues. Most of which have surfaced after the warranty. These issues are not self-inflicted. Examples include but are not limited to: electrical problems, landscape quality, and other issues like tile/upholstery (no kids/no dogs). Their home buying experience is rigged to make the customer feel okay for a time, but beware of the ethics and integrity of the real estate/home business marketplace.

    There were problems when my family decided not to use the lender affiliated with KB (customer complaint was filed). In addition to that, KB made arrangements on behalf of our HOA with a contractor that maintains “common areas”. This contractor is expensive and provides very little value. If I were to buy another home, I would do everything in my power (even pay more money for the same house) for a peace of mind to not deal with companies that operate the way KB Home does. You have been warned.

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    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed June 4, 2016

    Since the first day I talked to KB Home staff regarding my options I told them I want a shower in my 2 bath because I have family member who are not safe to use a bathtub. When they did the approval the shower was cross-out and I ended getting a bathtub. I sent an E-mail to Mr. Brian ** telling him my frustration. I received an email from him asking me my best number to be reach.

    I sent him my # and he never ever call me back; but sent me a message with 3rd person Robert **, telling me "if you want the house like that without shower, get it. Otherwise cancel the contract. But we are not giving you no money at all," that's what Robert ** told me that his boss told him to inform me. Is that a correct or professional answer? Why Mr ** did not face the problem with me? Do you think that I deserve that treatment? I wait very patient when KB Home had some problems with the new regulations at that time. I should change my mind and get other company but I did not.

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    Verified purchase

    Reviewed June 3, 2016

    We moved into our new house in December 2015 and have had nothing but problems with this house that KB homes built. Everything from continual electrical problems to no landscaping done to steps pulling away from the house to AC not working etc. I regret buying from KB homes and will discourage anyone and everyone to avoid KB Homes like the plague. I consider KB Homes bottom feeders in the Home building industry.

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    Verified purchase
    Punctuality & Speed

    Reviewed May 28, 2016

    They were very accommodating and quick moving! They deliver on time and as expected. Looking at some friends who are currently buying, it is clear that I had the better experience because of KB Home.

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    Verified purchase
    Staff

    Reviewed May 28, 2016

    After this awesome experience... why buy anywhere else? KB is truly in the business of selling homes... and they are good at what they do. GO TEAM!!!

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    Verified purchase

    Reviewed May 28, 2016

    We had a wonderful experience purchasing a new home from KB. I highly recommend buying a new home. It's truly a fun process!

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    Price

    Reviewed May 28, 2016

    My son is a first time home buyer. A friend referred us to KB Home at Harris Branch in Austin, Texas. His son was also buying a house in that neighborhood. They told my son about an allowance for the selection of options for the house. When he showed up to KB studios they explained that the allowance is a value for a given home so that the home appraises at that value. Anything over the allowance will have to be paid for before construction begins.

    My friend's son stayed within the allowance, but when the lender had the house appraised, it came $20,000 lower than the sale price. Now I expect my son's appraisal to be $30,000 since he exceeded the allowance given by KB Homes. These are young people buying their first home and they won't recover their investment in probably 10 or o years when the value of the house matches what they paid for it. How can KB Homes be allowed to do such thing? They should be banned from selling homes in Austin. If you are planning to buy a house watch out for KB Homes. They will take you for a ride. This is legal stealing.

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    Factual basis uncertain
    Verified purchase

    Reviewed May 27, 2016

    It was an experience I will never forget. Moving from New York was inconceivable at first but in the end enjoyable and I wouldn't change one thing about the process.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 25, 2016

    Unfortunately there are no enough complaint descriptors or options to describe the atrocious process that has been purchasing a KB Home. I would pay someone personally to go with another builder to save them the hassle and concern, they are running a completely inept business with lack of organization or clear leadership.

    From the beginning of my build out process I have had several missed appointments, lack of follow up, and overall lack of quality control. I have been promised a process such as a warm introduction to the client specialist with minimal execution and overall dismal results. I currently have an outstanding issue since November that has separately been brought up 3 different times with the expectation that I follow up for a broken outlet. The overall quality of the materials is dismal even though I have paid for upgrades on the initial materials.

    The clarity and lack of ownership from the design department, the sales department, the contractor, their preferred lender, and their own customer service is astounding and leads me to the only conclusion that the entire organization is broken. What makes the situation is even worse is that my dissatisfaction with the process upon initial closing was made abundantly clear yet it seems that KB Homes has settled for lip service and lack of execution.

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    Factual basis uncertain
    Verified purchase

    Reviewed May 22, 2016

    There is not enough characters to really express my disapproval of KB Homes. KB homes will tell you that they will take care of you, but will give you every excuse in the book to not to. If you have a issues during construction and fixing it is more than your deposit they will tell you they will return your deposit and take a hike. KB homes has no pride in their quality or workmanship.

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    Factual basis uncertain
    Verified purchase
    Sales & MarketingStaff

    Reviewed May 22, 2016

    KB Home has been outstanding. The people in sales really know everything about the home that they're selling. The construction staff is on top of everything, answered all questions and explained anything that you have questions about the house. They also keep an eye on everything that's been done. The people that designed the house, through the years that they've done the work, if you don't know the type of brick you need, they can tell you where to go and match. When the house has been completed, we didn't know a few things but Orlando gave us some suggestions and he's been outstanding. This is our second home we bought from KB and all of our experiences have been great.

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    Verified purchase
    Staff

    Reviewed May 21, 2016

    My overall KB Home experience went smoothly and perfectly. KB's staff is well prepared and highly professional in their field.

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    Verified purchase

    Reviewed May 20, 2016

    During the process we never felt that we are customers. Instead they made us felt that we are FAMILY. We felt how sincere Javier & Chris with their job.

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    Verified purchase

    Reviewed May 20, 2016

    I had a great experience personalizing my home and meeting with the builder during construction. I was great seeing it all come together.

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    Verified purchase

    Reviewed May 20, 2016

    KB Home provided us with the opportunity to build our dream home within our budget. We found the perfect location, perfect lot, perfect floor plan and perfect features to make it truly our home.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 20, 2016

    Our home purchase was an awesome experience. It was quick, easy and all online, which was nice. The mortgage professionals Chris **, and Monaye ** were very helpful in assisting with mortgage process and we were in and out relatively quickly. Robert ** kept us abreast of all the process and timelines while Tyler ** seemed to know what he was talking about and figured out to keep us happy with our final product.

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    Verified purchase
    Staff

    Reviewed May 19, 2016

    KB Home is great. The sales staff and the construction staff were helpful. It has been a good experience.

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    Verified purchase
    PriceStaff

    Reviewed May 15, 2016

    I'm glad I picked KB Home. They have a great staff, affordable houses, and all in all a great process to go through. I would buy another house from KB Home if I need to in the future.

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    Verified purchase

    Reviewed May 12, 2016

    It was overall a good experience with KB Home for a first-time buyer. I didn't have any hassle or issues with paperwork or anything of that nature. It's a smooth process.

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    Verified purchase
    Staff

    Reviewed May 10, 2016

    Overall very satisfied with my new home. It's in a perfect location, exactly what I wanted. Everyone was customer friendly in trying to strive for complete customer satisfaction.

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    Verified purchase
    Staff

    Reviewed May 8, 2016

    From the beginning with the salespersons and then through the whole process, I liked the way KB Home explained to us the features of the house and everything. Then once going over there to the studio, all these options that we could use or get for the house were pretty good. They have everything laid out. The person that helped us there was very knowledgeable of what she was doing. She was giving us options also because sometimes we were undecided. And then she’s like, “You know what? We can put it this way and then see how it looks, or maybe we can put on the other job.” That was pretty good and neat. Then once we got out where they were building it, that’s when we were communicating mainly with David. I was satisfied with his part in the building of the house. Everything was pretty good. KB has knowledgeable and kind people working for them in each of their department.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 6, 2016

    KB Home had very good deals. I got a great home at a good price, and the sales representatives had great communication skills too. I'd highly recommend them to anyone.

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    Staff

    Reviewed May 6, 2016

    I just want to let everyone know that before you by a KB Home please, please get a realtor or you will be screwed! KB gave us Home Community Mortgage to be our lender and they were horrible! They pre-approved us and started building our home and we watched our home being built and through the process they never kept up with us and told us how things were going with our loan until 30 days before closing and they started questioning things. My husband and I got screwed and we aren't even going to get our home! Sad! Sad! They dropped the ball big time and you must know that my husband, a military veteran, was slapped in the face by all this! So much for defending our country! Now I see how other veterans feel when they talk about how they get used and treated! Please don't ever buy a KB home without getting a realtor! My husband and I are back to square one and homeless on top of all this!

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    Factual basis uncertain
    Installation & Setup

    Reviewed May 5, 2016

    We have recently purchased a new home in August 2015. Now we are in Maine and our carpet looks horrible as if there was a daycare going on here when there's only two adults and one teenager living in the home. We sent a request to KB Homes. They sent someone out to inspect the carpet. Then he also tried to say maybe it was our vacuum and he asked what kind of vacuum we had. Then I turned around and asked him which vacuum did he recommend. Well what do you know, we have the recommended vacuum so that could not be the issue. Then KB Homes responds with, "That is normal wear and tear." Really, in seven months? Our carpet looks horrible compared to other carpets that we have taken pictures of in our neighborhood and the families have multiple young kids. The joints are showing in our carpet.

    This is so unfair for us to have to replace the carpet at our own expense after seven months. The company makes so much profit to when it comes to warranty issues they do not want to be taking care of. Keep in mind it is still under the one year warranty through the home builder. I am being told that someone from KB Homes will be contacting me. The carpet that is used in apartment complexes is way better than the carpet that was installed in this new home. So far we have not been satisfied only due to the carpet issue. The rest of the home has been great so we will see what they have to say. Will give an update.

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    Factual basis uncertain
    Verified purchase

    Reviewed May 4, 2016

    Overall, I'm satisfied with KB Home. It was a good process to get into the house or to a lot of options, especially with the designing our own home to the specifications I wanted.

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    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed May 4, 2016

    My honest assessment of my KB home buying experience is as follows. The sales staff are knowledgeable and able to make sales and get you a decent deal. With that being said, they all are not equal and some need to improve their knowledge a bit on the product they are offering. I did not care for my local finance contact through KB and almost went with a different company for financing until I spoke with their main finance office and they made everything crystal clear. By far my best experience was with the construction manager Tommy. He is top notch, along with his crew of minions who get what he asks to be fix. Completed quickly, efficiently and without sacrificing quality. Been in my house for a month now. A few minor issues here and there that are being fixed as they pop up. Overall I would recommend for someone to buy a KB home.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed May 4, 2016

    My overall experience was good with KB Home. Bob in sales was nice and not pushy and the other salespeople were nice and helpful as well. Alan was extremely easy to work with and made the building process go easy and smooth. We love our new home and are overall very happy with our decision to build a new home with KB. We love our new neighborhood and the amenities offered. My only truly negative feedback is that I am very disappointed in the mortgage company that belongs to KB and I would not recommend someone to use them especially with the very limited amount of incentives they provided. Honestly for the hassles and issues with them they should have paid all of our closing costs.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 4, 2016

    Their customer service with every person encountered was impeccable! Any and every question I had was answered quickly and explained thoroughly.

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    Verified purchase

    Reviewed May 2, 2016

    Great value. The overall process, like the sale and the receipt of the home, had no mistakes on it. So there was nothing for us to follow up and there was very little hassle about when we can get the home and what we needed to do. It's one of the easier parts of the home buying with KB Home.

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    Verified purchase
    Staff

    Reviewed April 30, 2016

    My experience with KB Home was good. They accommodated me in every way they can and answered any question I had. My wife and I were satisfied with them. I got family members coming from Puerto Rico and I've already recommended them.

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    Verified purchase
    Price

    Reviewed April 30, 2016

    Great home at a reasonable price. KB Preferred lender however does transfer your mortgage to a 3rd party mortgage company (Nationstar). They tell you that it will be transferred but not to who. I would have rather went with a better mortgage company.

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    Verified purchase

    Reviewed April 28, 2016

    I would like to say that my husband and I have been to Esperanza since it first started to build and we tried from the beginning to get approved for a home there, but due to our credit we did not qualify. Belinda has always been so nice and positive saying not to give up and we never did. We finally got our credit good and we finally have our home.

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    Verified purchase
    Price

    Reviewed April 27, 2016

    It was good. More like 3 1/2... Not sure about the quality for the price... Also HOA is steep for no amenities being complete yet and by the looks it will be couple months for anything is done.

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    Verified purchase

    Reviewed April 26, 2016

    I’m very pleased with KB Home. The process to customize our home was enjoyable and the energy efficiencies pay off with our bills. It has been a good experience.

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    Verified purchase
    Staff

    Reviewed April 26, 2016

    We enjoyed working with KB Homes and are very happy with our new home. KB provides a variety of options to suit every need and is priced to fit a variety of budgets. The KB staff is knowledgeable, professional and a delight to work with.

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    Verified purchase

    Reviewed April 26, 2016

    Our KB Home sales, financing, and construction experience was great. We would highly recommend KB Home to anyone looking for a high quality and well priced house.

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    Verified purchase

    Reviewed April 23, 2016

    KB Home has afforded me a wonderful experience from beginning to end. I am delighted to have selected KB Home as my home builder and look forward to many more years of a great relationship with KB Home.

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    Verified purchase
    Punctuality & Speed

    Reviewed April 21, 2016

    Overall have had a pretty good experience. They did build the house in a record time and kept up with my numerous requests. Happy with the end result. :)

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    Verified purchase

    Reviewed April 21, 2016

    KB Home's a great builder. There were a few hiccups in the construction which were mainly related to a change in the superintendent, but otherwise it was a great experience.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 20, 2016

    I have held my peace long enough, and now I am ready to complain!!! Let's discuss 04/09/2016, @ 1:18 pm, this incident is what made me decide to let loose. Saturday 04/09/16 @ 1:18 pm, our Cadillac CTS was parked in front of our home as it is every day due to the fact that it is my husband's work car and the garage has our other 2 cars inside of it. After a long day of shopping we came home and noticed that the entire front end of our car was dented, the fender was bent, the front right tire was busted wide open, so we checked our cameras only to see one of Brent's workers had dragged our car 5 feet down the road, thereby messing up several items under the hood.

    This was a HIT and RUN and the entire act is on TAPE because we have cameras around the entire perimeter of our home to protect us from outsiders. However, this has all been incidents from insiders, KB Home employees. What are your CORE Values? Immoral, unethical and just plain dishonest? What are they? We asked Brent for the plate numbers of the Truck and Trailer so that we may prosecute those individuals, they hit a neighbor's car as well but did NOT drag it to another subdivision and keep going, they just nipped that car, OUR car is being considered a TOTAL LOSS by PROGRESSIVE INSURANCE!!! DUE to KB HOME, a subdivision where we chose to make our safe Haven, where is that safe? How is it safe?

    We contacted the police immediately and filed a police report. He reviewed the tape and advised us to also contact Brent since his trailer/office is directly across from our home. We contacted Brent only to find that HE DID NOT care, just like always, he NEVER owns up to his mistakes caused by his workers. Prior to this incident the workers were driving in our grass and tearing up our concrete. They broke the entire driveway in the backyard and had to go and re-pour only months later. Brent stated that this was normal in new subdivisions.

    Prior to this incident the workers put down old grass and Brent stated that the grass would turn green. Well it is still BROWN today. Prior to this incident the workers stole our air conditioner and almost burned down our home not once but TWICE. Prior to this incident the workers stole our appliances and Brent stated that this was normal in new subdivisions that is why they have the owners move in as soon as the appliances go into the home. Prior to this incident the workers and my husband had an altercation and my husband blocked them in and called Brent to let him see that it was his workers driving through our yard. Brent did NOTHING.

    Prior to this incident the workers backed up into our fence, and Brent never responded. Prior to this incident the workers were supposed to repaint and they never came until I advised Brent that I would contact corporate. Prior to this incident the workers tore our ATT line out of our backyard and we had to pay ATT to come back and replant it in the ground. Prior to this incident Brent was nice because he needed a 10, well we can name more than 10 incidents that is immoral, unethical and just plain dishonest. I have done all that I could to contact someone in order to assist me in these matters with KB Home, including sending this email to mailto:CustomerRelations@kbhome.com. They sent an automatic email back stating that they would contact me within 24-hours, however, I have yet to receive an email or a phone call from them or the PM in the subdivision.

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    Factual basis uncertain
    Contract & TermsPrice

    Reviewed April 19, 2016

    I was not sure that I put my initials with respect to paying $600 for the infrastructure cost related to water and sewer. I was surprised to get a bill in the mail yesterday. This a hidden disclosure agreement snuck when signing many pages during closing. I'd to ask the bill collector to send me a copy. This cost would be considered as part of the infrastructure cost for normal thinking mind, which would be eaten by KB Home. It is shocking that those of us who bought town houses are liable to pay $600/year for 30 years. Is there legal way to force this builder to eat this cost. Don't buy KB Home.

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    Factual basis uncertain
    Verified purchase
    Customer ServiceStaff

    Reviewed April 19, 2016

    KB Homes' sales staff were so kind and helpful, especially as we were trying to pick out exactly where we wanted to build the lot. The design studio was great. They helped us pick out all the things that we want and saved up our budget. The rep was very conscious of our budget and understood exactly how much we had available to spend. The final superintendent that we had, he was really great and was very responsive to our questions. Every time we texted him, he responded usually within an hour. Overall, we are very happy with our home and are enjoying it. It was a great home-buying experience.

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    Verified purchase
    Staff

    Reviewed April 17, 2016

    The sales associate was extremely professional and courteous. Georgeann ** explained the community features, various floor plans, and pricing. Showed us the inventory home available and answered all our questions. Explained the nearby shopping, schooling, points of interest. Community seems to have enough for our needs. We are strongly considering to sign-in.

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    Customer ServiceSales & MarketingStaff

    Reviewed April 17, 2016

    With the sales and the construction itself, the personnel of KB Home were outstanding. They responded to every question and every request I had.

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    Staff

    Reviewed April 15, 2016

    KB Home's design team and construction team are second to none. Great importance was given on making sure customer satisfaction was put in on their list. All turned out ok, and our experience was great.

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    Customer ServiceStaff

    Reviewed April 12, 2016

    If you're a first-time buyer and have no idea what to expect and have tons of questions, KB people answer everything. They weren't pushy and were very patient. I had lots of questions and they took the time to answer them all, to even let me go into the model homes several times because I did buy that floor plan. They were very helpful and let me look around, making my experience much more pleasant. I would deal with them again! I'm new to the San Antonio area and was so happy to have found this neighborhood that happened to be across the way from my daughter's community. The floor plan I chose and all their floor plans are practical. A family will find something that they want in one of the very many floor plans that KB offers. It was great.

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    Verified purchase

    Reviewed April 10, 2016

    KB Home has great value, expert workmanship and outstanding service even after the sale. They're an outstanding builder.

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    Verified purchase

    Reviewed April 8, 2016

    Overall, it was a good experience with KB Home. Being a first time home buyer, I wish I knew a little bit more to prepare myself because I do feel like I was pushed. But I would buy another KB Home if I decided to move, and now that I'm more knowledgeable about buying a house, I'll be better prepared next time.

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    Staff

    Reviewed April 8, 2016

    I am always weary of homes built by large-scale developers, but KB Home far exceeded my expectations. The whole experience was very easy, everybody was very accommodating to my individual needs, and many of the staff went above and beyond to make sure I was satisfied.

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    Staff

    Reviewed April 7, 2016

    The sales team and construction team studio team were all awesome. Very professional. Very helpful and wonderful to work with.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed April 7, 2016

    My brother was the one who referred KB Home to us in the beginning and we had a good experience with them overall from the sales, design, and all the way to the construction. It was very positive and we would recommend them to family and friends. It's a great value for money and they strive hard to satisfy the customer. We love our new KB Home and we get compliments on it all the time. When people walk in, the first thing they'd say is, "Wow!" It was easy.

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    Staff

    Reviewed April 5, 2016

    KB Home and the staff associated with our home in Bartram Creek delivered on every aspect of satisfaction. From the first handshake with Robert at our sales center, through the turnover of keys, the process could not have been better. I truly believe the key to our success was the team assigned. They made my wife and I always feel important, addressed every silly question professionally and made what could have been a stressful process, exciting. KB Home and our team helped me deliver on a long standing promise to my wife that she would have the home of her dreams!

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    Reviewed April 5, 2016

    I purchased a home from KB Home in the new development known as Creekside Commons located in Clayton NC in February 2015. I have had nothing but problems trying to get things repaired and/or replaced inside my home. Finally when these things were taken care of another problem arose - the ground behind my home is sinking. KB says it's not their problem, but refuse to give me contact information for who is responsible. KB took care of one neighbor's sinking ground problem because someone in that household worked for KB. KB stated although they are not responsible, they would take care of it because they want the homeowners to 100% satisfied, but nothing has been done to date.

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    Factual basis uncertain
    Verified purchase
    Customer ServiceStaff

    Reviewed April 4, 2016

    The KB staff were very knowledgeable and helpful throughout the entire process. They even went out of their way to help contact the lender when the lender wouldn't respond to our inquiries. KB Home was the highest, most efficient, and well-rounded group that we worked with. It was a good experience.

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    Verified purchase
    Staff

    Reviewed April 1, 2016

    The best part of the buying process was witnessing the KB representatives delivering what they promised. Our home is beautiful and we couldn't be happier.

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    Customer ServiceSales & MarketingStaff

    Reviewed March 30, 2016

    Everyone at KB home from sales to the mortgage affiliate, sales management, customer service, and the construction superintendent went above and beyond the call of duty to make our experience smooth and seamless. We have never had such great service with a new home purchase from start to finish.

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    Verified purchase

    Reviewed March 30, 2016

    Homebuying process was streamlined and clear. I feel that I got the greatest value for my dollar with KB.

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    Staff

    Reviewed March 26, 2016

    They were always very efficient when offering products, when answering our requests, and the studio home was very nice - we really enjoyed it.

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    Staff

    Reviewed March 26, 2016

    We love our home, but wish there weren't so many repairs needing to be done after living in it. The staff is very helpful and their follow through is appreciated.

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    Verified purchase

    Reviewed March 24, 2016

    We WILL use KB again. I believe in investing in a company that you love and KB is exceptional in making the American dream come true.

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    Verified purchase
    Staff

    Reviewed March 23, 2016

    Thank you everybody for making my experience memorable. It was truly easy to purchase my home. Thank you all from my sale agent to escrow and builder. A special thank you to Mr R. ** for going above and beyond the call of duty to make this process easy. Highly competent. Thank you Sir.

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    Punctuality & SpeedStaff

    Reviewed March 23, 2016

    We love our new home! The sales staff was very thorough and knowledgeable in helping us pick our perfect home! We chose a quick sale home and any problems we noticed were fixed perfectly by the construction staff.

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    Verified purchase
    Staff

    Reviewed March 19, 2016

    I'm very pleased with all the KB staff that help us through this great experience of building our new home.

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    Staff

    Reviewed March 19, 2016

    The KB staff was very courteous and took the time with me to address my questions, etc. They deliver on their promises. I was surprised that I closed earlier than originally expected!

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    Verified purchase

    Reviewed March 17, 2016

    From start to finish, KB Home made it clear that customer satisfaction was the most important priority - and they delivered on every level.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 17, 2016

    KB Home has wonderful staff that are there for you to answer any questions or concerns throughout the build of your home.

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    Verified purchase

    Reviewed March 17, 2016

    This is our second KB Home building experience. We loved our first time, but the second was even better. Our home is GORGEOUS thanks to the professionals at KB. Our upgrades are perfect and within our budget. Our build was as expected. We are truly blessed in our new KB Home.

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    Verified purchase
    Staff

    Reviewed March 17, 2016

    The entire process I felt was stress-free because the entire staff was a pleasure to work with along the way. Thanks KB.

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    Customer Service

    Reviewed March 13, 2016

    KB Home showed great customer service and we had lovely end results. We got a lovely home for the amount of money we paid and we really enjoyed picking out all of our home's features at the design studio.

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    Verified purchase

    Reviewed March 11, 2016

    I've had a fantastic experience with KB Home. The buying process has been smooth and easy, and the product is wonderful. Anything we found that needed to be fixed was fixed immediately.

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    PriceStaff

    Reviewed March 9, 2016

    KB was very accommodating. Their pricing was great and the floor plan variety that they offer gave us an opportunity to pick out exactly what we wanted. They weren't the typical salespeople. They wanted to make us happy and were very easy going. And my sales team, Lamont and Adrianna, were both professional and fantastic. They are perfect for first-time homebuyers, and so I've recommended KB to multiple people.

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    Verified purchase

    Reviewed March 7, 2016

    From start to finish, it has been a long process with KB Homes, but they definitely worked towards getting my happiness as the end result.

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    Verified purchase
    Staff

    Reviewed March 5, 2016

    KB Home representatives are extremely friendly, very helpful and knowledgeable about the product at any and all times. It's been an awesome experience with them. If I had a little more money right now, I'd be buying another one of these KB Homes for my son.

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    Verified purchase

    Reviewed March 3, 2016

    Everyone in KB Home were very nice and gave us confidence about the construction. We get the house that we would like to have in a short time. We are very happy living here.

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    Verified purchase
    Staff

    Reviewed March 1, 2016

    From the beginning to the end, I was satisfied with KB Home. Everyone that we came in contact with were very knowledgeable and kept us informed. We'll highly recommend to others.

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    Verified purchase

    Reviewed March 1, 2016

    Everyone involved in process from seller to closer worked to ensure our home buying experience went as smooth as possible.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 27, 2016

    This was our first home buying experience. We really didn't know what to expect and how much work/time is put in into buying. At first KB Home sales team made it sound very easy and how much they'd be there the whole time for us. We were originally promised a time frame by the sales guy... A couple of months passed and we had noticed that there had been no progress. I had repeatedly asked the sales guy if it was still on schedule as promised and I had even emphasized that we were in no rush and the only reason for me asking was whether or not I had to extend my lease to my apartment.

    He kept responding "Everything is still on schedule and we'd be surprised how fast it'll be put up as soon as they break ground." Needless to say, we had to move out of our apartment a month and a half before closing. I wished the sales staff could have been a little more honest to us and just answer our simple question and we would've avoided a lot of inconveniences.

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    Sales & MarketingStaff

    Reviewed Feb. 26, 2016

    Par for the course for quality of home. Think fair for the money. Sales and support staff did good job guiding through process.

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    Contract & Terms

    Reviewed Feb. 26, 2016

    Our new home is nice and what we wanted. I wish they would have done more on the problems we had with our loan agency as they are in contract with them.

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    Installation & SetupCoverage

    Reviewed Feb. 23, 2016

    I recently called KB Homes to advise them of my cracks. Today when I get home they came on my property and painted over the cracks and left paint in my driveway. Now denying they never came out and painted over the cracks in the stucco. KB Homes are liars and have unethical practices. This is against the law! Trespassing on my property. This is not the first time. The first time The director in my area had a fence installed on my property without my permission as well as did not cover my property all the way. Most of my property is on the other side of the fence as well as only put up 2 sides and left it unfinished. I would never recommend anyone purchase a KB Home!

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    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 21, 2016

    Our experience with KB Home was quick and easy from the time of moving the actual home to the process of everything in between. I started happy and excited and everything ended up being more than I could imagine. When everything has been put together, it was an incredible feeling that I can actually call this a home. It's surreal.

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    Verified purchase
    Staff

    Reviewed Feb. 21, 2016

    Our overall experience with KB was a pleasant one and we are very happy in our new KB Home. Compliments to everyone involved in the building of our home, especially our construction superintendent Erik **!

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    Verified purchase

    Reviewed Feb. 18, 2016

    It was a simple and easy experience with KB Home. They gave me peace of mind. It's a big step buying my house and they made sure I was always at ease at all times.

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    Verified purchase
    Customer Service

    Reviewed Feb. 18, 2016

    My experience with KB Home was very positive. I was worried about any bumps in the road but I was pleasantly surprised with how smooth the whole process was. Any questions or concerns that we had were answered or resolved within 24-48 hours and if they weren't able to be answered or resolved during that time frame they ensured we knew they were working on the answer.

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    Staff

    Reviewed Feb. 18, 2016

    Our home is built with quality workmanship and materials and it shows. All of the staff was very helpful and responsive and still are today. We are very satisfied and feel we made a great decision choosing to buy a KB Home.

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    Verified purchase

    Reviewed Feb. 18, 2016

    I have looked at other new homes and was not impressed with the layout or workmanship. After looking around I found the home I wanted. I love the layout and am confident that it is built well. I get to enjoy my home instead of making changes to it. I have recommend KB to a few friends.

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    Verified purchase

    Reviewed Feb. 15, 2016

    I had a good experience with KB Home. I'm so happy with my house. I told people that if they're looking to buy a house, go to KB Home because it's a good company.

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    Verified purchase

    Reviewed Feb. 11, 2016

    My experience with KB Home was a pleasurable one from start to finish!!! I would recommend KB Home to anyone interested in building/purchasing a home in the area.

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    Verified purchase

    Reviewed Feb. 9, 2016

    There's still a few things KB Home need to do because the sale and lending process had been terrible - it was exasperating. One part of KB should have to deal with our state than having to sit and wait for them to track some paperwork back and forth. That wasn't a very good experience. But the rest of our experience with them was good. Having to see what we wanted in the home was great once we did the walkthrough and spotted things that we picked. Overall, it was was great and exciting.

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    Verified purchase

    Reviewed Feb. 8, 2016

    We are very happy with our experience through KB. We are really impressed with how much you take care of us even after we close. Keep up the good work!!!

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    Punctuality & SpeedStaff

    Reviewed Feb. 7, 2016

    KB Home has great people to work with. They were all friendly, helped me all the way through and answered any questions that I needed to be answered in a prompt manner. This is the first home that I had and it was a great experience.

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    Verified purchase
    Staff

    Reviewed Feb. 4, 2016

    We’re very satisfied with our whole experience in modeling a new home with KB Home. They have very responsive and knowledgeable staff. Plus, they take care of any of our needs with immediacy. It was a great experience.

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    Verified purchase

    Reviewed Feb. 4, 2016

    The home reviewed was just lovely. That was the 2-Story home off of Foster Rd.

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    Staff

    Reviewed Feb. 2, 2016

    KB Home has a wonderful staff. If you are looking for a great home with lots of value KB Home is the place to go. I found out about KB from my nephew. His mother/father and mother-in-law all have KB Home. Now I have one. Next year my youngest daughter will be building with them. It's now a family affair. Thanks KB.

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    Verified purchase
    Staff

    Reviewed Feb. 2, 2016

    I had an awesome experience with KB Home, from beginning to end. This is not the first time I bought a house but this is the first time I enjoyed buying one. KB's outstanding and because of their integrity and honesty, I would recommend them to someone who wants to buy a home.

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    Verified purchase

    Reviewed Feb. 1, 2016

    Great with room for improvement. We all can use it. If something needs replacement, replace it regardless. The customer paid for it. It's quality and satisfaction that counts at the very end.

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    Customer ServicePriceStaff

    Reviewed Jan. 31, 2016

    KB Home is the only builder that has what we were looking for. We visited all the builders in Lake Nona and Narcoossee Corridor, Orlando, FL and KB Home from Gramercy Farms, St. Cloud, FL was the only community that fulfilled our needs for location, house price tag, and square feet. And of course, the KB Home representative and customer service representative make you feel at ease, provide response to all of your questions, and don't make you feel like they are behind your deal. Maribel ** has always been very helpful answering to our concerns and even help us measure the rooms in her model home 1899 so my wife and me could take the proper decision in the house size we are buying!

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    Verified purchase

    Reviewed Jan. 31, 2016

    I had a great experience with KB Home. They followed through and gave more square footage than other home builders.

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    Staff

    Reviewed Jan. 28, 2016

    The whole process of home buying was really great. Everything ran smoothly. It was very informative and very helpful and I liked it. KB Home gives an awesome home buying experience.

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    Punctuality & SpeedStaff

    Reviewed Jan. 27, 2016

    KB Home gave me a peace of mind that I will have a new home before my newborn arrived and it did. The process was pretty much fast and KB Home Representatives were honest, patient, professional, and knowledgeable. I was overwhelmed with happiness of how quick and efficient of the process just to have a home with KB. It means a lot when I mention, I trust KB, I truly do. Thank you for such a wonderful and memorable experience. I love KB Home!

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    Staff

    Reviewed Jan. 27, 2016

    The overall home buying process with KB Home was easy to go through with special, warm, and friendly staff to guide us through. I’m very happy with the overall purchase and delivery of the home and would recommend them to others. It was a great experience.

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    Staff

    Reviewed Jan. 26, 2016

    Awesome experience! I talked to all my friends and they have always complained about having issues when they first bought their houses. This is my first home, and with KB Home, everything was so smooth and outstanding from the beginning until the last.

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    Contract & TermsPunctuality & SpeedStaff

    Reviewed Jan. 25, 2016

    We were very pleased with the overall professionalism and timely delivery of the home purchase process by the KB Home team and their partners, HCM, and First American Title company. The sale contract was signed on Dec 2. The rate was locked on Dec 4. We closed on Dec 23. We moved on Dec 26. We were settled in by New Year's. The turnaround time was very impressive.

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    Verified purchase
    Staff

    Reviewed Jan. 24, 2016

    KB Home was very welcoming and respectful. If we had any questions they were on it and went out of their way to find out answers for us and we appreciated that. They were also professional and informative. Everyone was very on top of everything and the dates promised were followed through.

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    Verified purchase

    Reviewed Jan. 23, 2016

    KB Home made sure that I get the best. They gave me options from things that I'm not currently in. I'm very pleased with their work and with their houses. It was a great experience.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 22, 2016

    We had never built a home, and we found a quick move in home with KB Home. We pursued, and were glad that we did. Their sales staff and their construction staff helped tremendously. They were informative, patient, and allowed us to make decisions without pushing us one way or the other. I would highly recommend KB home for your next home.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2016

    This is the way home buying should be. Every detail is thought out and thoroughly prepared. They have the right people in the right jobs to help you through the entire process. No one makes you feel pressured or unimportant. The design options are amazing and they put the buyer in control. We have had many bad situations with other builders and sellers and by far this was the best. We are so glad we chose a KB Home and would do it all over again.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2016

    The whole experience with KB Home was easier than I thought and their staff is wonderful. The home that I purchased is well-built, energy efficient and I love the area that I’m in.

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    Verified purchase

    Reviewed Jan. 22, 2016

    We were extremely satisfied with the whole buying, planning and building experience with KB Home. The build and location and the quality of the home I picked, all of it brought a 100% satisfaction for us.

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    Verified purchase
    Staff

    Reviewed Jan. 21, 2016

    KB Home has exceeded our expectations. They are extremely friendly, made our transition as pleasant as possible. They also answered all concerns and made us feel welcome.

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    Verified purchase

    Reviewed Jan. 21, 2016

    KB builds great homes and have great floor plans. My wife and I love our new home and hope to never leave!!

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    Verified purchase

    Reviewed Jan. 21, 2016

    Everything from the start to the end of escrow was smooth and enjoyable. The house is exactly what we wanted, and it looks and feels like a home. We haven't had any issues or any damage. It was a very enjoyable experience.

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    Verified purchase

    Reviewed Jan. 20, 2016

    KB Home offer very nice homes and it's hard for me to choose from one to another. Overall, everything was very good.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2016

    I had issues with KB Home but what really counts is how they respond to my issues. They did an excellent job responding to the majority of my issues and they have good quality people working for them. Overall, I had a stressful experience with KB Home, but it was worth it.

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    Staff

    Reviewed Jan. 19, 2016

    Allen, Nicole ** and Paul ** were very attentive and made our experience of purchasing a house quite pleasant. We would definitely recommend others to purchase a KB Home here because the homes are extremely well-built and staff are excellent to work with.

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    Customer ServicePriceStaff

    Reviewed Jan. 19, 2016

    There were times my wife got frustrated but KB Home's rep responded professionally. She was not rude at all even when my wife sucker punched her a few times with worries and other things that may have bothered her. The rep responded within 24 hours. She was wonderful and made it a lot easier. Also, the money I'm paying for the house is really good. It's not too expensive.

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    Installation & Setup

    Reviewed Jan. 19, 2016

    My husband and I built a new home with KB Home and closed at the beginning of February 2015. Within 1 yr. my master shower floor pan cracked. The cracks could have occurred months ago. The cracks have a resemblance of short hair. I didn't realize they were cracks. I have never experienced a shower floor pan crack in my old house that was 10 years old. I have filed a claim with KB Home to have the floor pan replaced. As a homeowner, any areas of the shower that have cracks where water could cause damage is a major concern.

    I have contacted KB Home customer service and requested to have the shower floor pan replaced. I contacted the manager and he has REFUSED to replace the shower floor pan. The damage is within 1 yr and should be under manufacture and KB Home warranty. Damage could have been caused by improper installation. I was told the shower pan was made of fiberglass, and it's flexible. Why did it crack? We paid $5,000 to upgrade our master bathroom. Overall, I have never had any good experience working with KB Home on my home from start to finish.

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    Price

    Reviewed Jan. 18, 2016

    From the people who are selling the homes, all the way up to the builders, to the entire neighborhood, KB Home is a first class organization. We had an excellent experience with them. The process was easy, and everything was explained well. The home is very well built, and it’s the most energy efficient home I’ve ever had. I looked on my first electric bill and it’s a third of the cost of the last electric bill I had in the other home that I lived in.

    And if you buy a home from KB Home and you need something and call the builder, he will call you back that day. That’s better service than I get from my own doctor. Dave in particular is amazing. The KB Home in the Etowah division are very fortunate to have him. One of the girls who works at the hospital just started building a home there and she went to KB. If Dave hadn’t been there, she would not have bought a home there. Not only is he building and fixing a home and be there for everybody’s problems, he’s also selling homes for KB.

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    Staff

    Reviewed Jan. 17, 2016

    My experience with KB Home was wonderful and I enjoyed every step of the process. The people are very committed to make the customers happy. KB Home has their best floor plans and the option for the upgrade in my experience.

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    Price

    Reviewed Jan. 16, 2016

    KB Home has great price and value per square foot of home. For the square foot, the value and the price are on point. Quality of upgraded features is well done. It was a great experience to learn the ins and outs of being a first time home buyer. Seeing the house from the foundation all the way to the brick being placed, the step-by-step process, was great.

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    Staff

    Reviewed Jan. 16, 2016

    We are in the process of buying a home. The sales guy in Temple Texas so far has been a jewel. I texted him ALL day asking questions and within mins he always text back. I look forward to working with KB Home. My husband and I are becoming foster parents and wanted to build a home to make a great place to bring foster kids into. They face so much already, to be able to give them a nice, loving stable home to live in for 1 day, 1 year or 10. When I told Michael about this he lead us right to the Perfect home. My husband and I fell in love with it. We are still in the early stage but I will be doing updates as we move through this process.

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    Customer ServiceStaff

    Reviewed Jan. 15, 2016

    I don't have a negative review since I started this process because all the staff involved are very concerned and very dedicated in helping us get our house. They all responded to all our questions and concerns on a timely manner and very professional.

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    Verified purchase

    Reviewed Jan. 15, 2016

    Everybody is intimidated about the home-buying experience, but KB Home made it so easy. I'm happy with my experience with KB Home, the best decision I ever made.

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    Punctuality & SpeedStaff

    Reviewed Jan. 14, 2016

    KB homes was really nice and works hard with what they are meant to do. 1st time we walked up to KB homes over at Whitmore, we thought that we could possibly live here. But after speaking to your sales agent, we felt that we can live here. If that makes sense. We had most questions answered and felt like this was an easy process. We were as well really surprised on how fast the construction of the house was. Which was nice and seeing that we could move in as sooner as we thought it would.

    Being at the studio as well was great because as 1st time home buyers we did not know what to expect on having a house of our own, so we were being helped on things that were recommended for the home so that's an A. Everything was great so far. Yohan was really nice and straightforward with everything. Dan was really fast paced and had great advice for us for the house. Chris and the others from the loan dept were simple a great. Just needed a lot of documents signed and delivered. Which is pretty much your standard procedure. So all went very well and we're happy to live at KB homes Whitmore, with a great team and great neighbors.

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    Verified purchase

    Reviewed Jan. 14, 2016

    Excellent experience! KB Home made what could be a very difficult process, a very well-organized and painless process. I would highly recommend KB to any new home buyers.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Jan. 13, 2016

    Excellent customer service. Both the sales and construction process were very pleasant because the people we coordinated with were in contact with us all the time to update us on different things. I could come by the house and look at the new updates. Warranty has been phenomenal. Everything that we bring up even after the 30 days has been working really well or has been taken care of quickly.

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    Punctuality & SpeedStaff

    Reviewed Jan. 12, 2016

    I went into this experience not really knowing what to expect. I did it all without an outside realtor or mortgage broker, but the staff at KB kept me informed and on task every step of the way. My family and I live in a wonderful home that we designed ourselves and was delivered on time by KB Homes. It's been a wonderful journey, one I highly recommend.

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    Customer ServiceStaff

    Reviewed Jan. 12, 2016

    KB Home has great homes and is reasonably priced. They’re very customer service-oriented, knowledgeable and provided us with a good purchase experience.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Jan. 11, 2016

    The sales department is very knowledgeable and professional. The design studio offers many options and helped me decide on the best design for my home based on my style. And the construction process was quick but organized and careful.

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    Staff

    Reviewed Jan. 11, 2016

    I'm very satisfied with KB Home. It was a great experience, the home is lovely and the people are good to work with.

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    Staff

    Reviewed Jan. 10, 2016

    KB Home was always helpful when I had questions or concerns. They were always upfront and helpful with answers. Overall, I had a good experience with them.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 9, 2016

    KB has been really diligent with having a good communication with me and all aspects of the home building experience. They keep a positive rapport the entire time. They’re always willing to fix anything or make the customer happy and that’s important. They’ve been accommodating with everything that I’ve needed. They are friendly, professional and customer-minded.

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    Verified purchase

    Reviewed Jan. 9, 2016

    I was in the marketing looking for a home. KB Home should have been my first stop but it was my last stop and I can say I truly found a beautiful home. My mortgage is where I want it to be and my home is my family's dream home. Love it.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 8, 2016

    Everybody in KB was great and professional. People answered my questions, pointing us to the right direction. If I had a question, I got pretty quick responses. And if somebody new to KB didn’t understand something, he would say, “I’m not sure about that.” He would find out and then give us a call back fairly quickly.

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    Verified purchase
    Staff

    Reviewed Jan. 6, 2016

    The staff was always professional and courteous and gave information when needed. KB Home's quality was excellent and they are the best we ever had. I would definitely recommend them. Outstanding KB experience!

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    KB Home Company Information

    Company Name:
    KB Home
    Company Type:
    Public
    Ticker Symbol:
    KBH
    Year Founded:
    1957
    Address:
    10990 Wilshire Blvd.
    City:
    Los Angeles
    State/Province:
    CA
    Postal Code:
    90024
    Country:
    United States
    Website:
    www.kbhome.com