KB Home Reviews

All of the associates at KB were positive, professional, and caring. We had a wonderful first-time home-buying experience with KB. We always felt like we were treated fairly and that all our wants and needs were met throughout the entire process.

We fell in love and signed on our first visit. Things happened quickly and smoothly. We were very well informed the entire process. The house is beautiful. Everything speaks quality. We have so much value in our home.

After further working with KB Home we were able to address our issues. Despite my prior experience I am happy that they showed concern, and are coming out to repair our downstairs ceiling as well.

From the time I walked in to the sales office (model home) & Pat told me they had a move in ready home available, to the day I closed it was a very easy process. Pat, Lori, Steve & Dale were all very proactive in getting me closed as quickly as possible & were very informative along the way. I can’t thank them enough for all they did to get me to closing within 30 days.

This is our first time building a home but our second home we have bought. KB has been fun watching the house go up and discussing all the ideas. Our backyard has a pond and it's nice watching the geese and ducks. Very happy overall!

We were very happy with the overall experience with KB Home. We found the process to be straightforward, honest and easy to follow. All the staff specially Mrs Georgean ** were very helpful and keep us on the loop through the process. Everyone seemed genuinely helpful and excited for us and our home. Thank you Georgean. :)

We had an amazing experience in this purchasing! We are in love with our new house! Since day one to the end of my closing day Pat and Lori were a blessing from heaven whom made my dream come true. I cannot be more thankful and happy because of their professional experience, knowledge, and help through the entire process I own my dream home in Florida. I encourage anyone who wants to buy a house in Jax to look for Pat and Lori because they will make it happen. Thanks my dearest Pat and Lori for all your support and all your help, my family and I are so happy and we really appreciate all you have done in this purchasing.

The sales and construction staff were wonderful to work with. We feel they went above and beyond to make us happy. They were very knowledgeable and attentive to our needs. Freddy and Joseph made the experience a wonderful one.

Every cabinet in the kitchen or bathrooms opens into something. Several doors hit walls. The attic ladder runs into the office door Jam. When I was buying my home I referred a friend who bought home as well. I was told I would receive $250 then was told, "No. It's only $50." Never was paid a cent. KB Home sent out several surveys which I completed with this information in them and have never hear back from anyone. The house is delivered all at once nailed together with Gusset plates. My issues here is KB does not want to hear about the design issues. What is the point of sending out surveys.

We are a little over 2 months into our new home purchase and everything went not only according to plan but better than in some situations. You get a great value for what you pay and they are there at every step to help you in your home buying process. I highly recommend KB Home to you and your family.

Overall, KB builds a great home. I've heard many horror stories about other builders and great things from realtors and others about KB. We recognize that nobody's perfect, but KB has taken steps to remedy anything we've been unhappy with - which isn't very much - and that's very important to us. We are also very happy with all the features of the home.

In April 2016 I purchased a new residence from KB Home (Mission Gate). Since that date I have filed multiple claims (10+) with their warranty department for construction defects and workmanship issues. KB Home has refused to address my concerns after multiple attempts to remedy many outstanding issues citing that everything was "industry standard".

KB Home is DEDICATED to customer satisfaction which extends throughout every facet of their business. Our home buying experience was stress free knowing that if there were any issues, KB Home would solve the issue without question. We are extremely pleased and have confidence that we purchased in the right neighborhood with the right builder!

When we started the process we were not at all ready to buy a home, we just went to a seminar to have an idea how the buying process would be since it was going to be our first home. After the seminar we were sold and started the process of buying right away. We got much help from the realtor, sales associates, lender etc... to make the home buying process a reality. Overall the experience with KB Home was great and we would recommend KB Home to friends and family as well.

The home is beautiful! We love our KB Home and feel happy with our decision. Not happy with our backyard and gate. Can barely get trash cans through the door. Would love it if they built homes with more backyard room. The backyard is disappointing. Overall, the house is wonderful and well insulated with energy saving features and beautiful upgrade options. We would recommend KB Home. Make sure you ask lots of questions before purchasing.

Before buying my KB Home, I had read reviews or heard negative comments about this builder. I bought here because my good friends bought a home previous to me in this development. My entire experience was nothing but exemplary. The sales, financing/loan, design, construction, and post-sale staffs were all top-notch and I have no complaints. I'm happy with the quality, the design, the features, and the value. Overall an excellent new home-buying experience.

We were very happy with the overall experience with KB Home. We found the process to be straightforward, honest, and easy to follow. All the staff were very helpful and kept us in the loop through the entire process. Everyone seemed genuinely helpful and excited for us and our new home.

Tyler and Matt have been great throughout the entire process, helping in every way they can without first home buying experience. Michele up at the sales office was wonderful also. They all did a fantastic job and made our first home buying experience fun, easy and a very pleasant experience.

I would recommend KB. I read a lot of reviews prior to building with them and most of the issues I found could be resolved if the home buyer got their own inspector. I found this to be the case for me as well. My inspector found several issues during the home building process and KB responded quickly to resolve them all. At the end, everything is fine with my house one month in. I will say, the inspector commented that the house was being built well and all the issues he identified were minor.

Absolutely the worst buying experience in my adult life! The two factors centered around disrespectful conduct by sales agent and a lack of communication. As an employee on Ft. Sam Houston, I cannot say at this point that I would recommend KB as a builder to meet a home buying need.

I visited different new construction neighborhoods in the immediate area, I found the KB Home sales staff to be more personable and outgoing as I looked at the models. The model homes had good layouts and were more reasonably priced than the surrounding neighborhoods. Very happy with my decision to buy a KB Home.

KB Homes exceeded our expectations. The most surprising aspect of our experience happened after they completed that house. You would think they will just disappear after they turned over the house to us, but they did exactly the opposite. They always check up on us to make sure everything is in working order and to our satisfaction. Nothing is ever perfect and KB Homes know that. What is important to any customer is how fast issues are addressed. KB Homes not only addresses things almost instantaneously, but they also check up on you regularly to make sure everything is to our satisfaction.

Since the first moment I met with Sarah and Ronnie they were so nice, explained me everything very clearly and they sent pictures every week to keep me updated. Edwing explained me all the construction stuff.

The KB Home team is great they are always there from start to finish. They are always available for any questions you may have. The workmanship is top notch. They follow up on any questions or concerns that you may have.

Very efficient process to purchase a new home. We were not on the area when our home was built so we have to rely on the KB team to keep us informed and to resolve any issues. They did a great job keeping us informed about our build!

From beginning to end, Alex was there to answer all the questions and was very cooperative with our schedule which I really appreciate. Our new house is great with so much natural light and great new features. We love our new house and all our friends/family fall in love with it as well.

I needed a house to close in 6 days. That was accomplished. The title company and the building company all worked together to get that accomplished quickly. This is a national company with experience from many state codes and restrictions. So your house gets the benefit of a national code versus a limited local code. This was especially beneficial in Bexar county where there are no building permits.

We have had a wonderful experience purchasing our home. The sales and construction staff are friendly, knowledgeable and most importantly patient. From the outset we described this as probably our last home purchase. Now that we have moved in, we feel even more strongly that will be the case. Thank you KB for our beautiful home.

I couldn't have chosen a better Builder. I wish I could do all over again, and in the SAME perfect way. Thank you, to Everyone in the KB Home family that was part of my Beautiful journey that I take with me FOREVER.

Our entire experience from beginning to end has been exceptional with KB Home. We have built several other homes and this was the best experience we have ever had. The quality and energy efficiency of our home is exceptional, and every member of the KB Home team was so helpful and made the homebuilding process an enjoyable one. We had been looking at this KB model for several years and although we visited many other builders we always kept coming back to this neighborhood. We are now living in our dream home and appreciate KB for helping make that happen.

Peggy ** is great! We glad we have her as our sales agent! She is courtesy, knowledgeable and patient. KB Home is lucky to have such great employees! According to her great performance and detail explanations, we had decided to buy other home with KB again.

KB HOMES is an outstanding builder with excellent employees. They care about the home owner and the purchasing experience. Customer satisfaction is a priority with KB Homes, they go above and beyond to address any concerns and answer all questions at every level, from sales to closing, and beyond, with follow-up and customer feedback. The warranties on the home meet or exceed other builders that I have researched. We love our homes interior and exterior design.

We saw the house and immediately fell in love. The outside could be a different color but we can live with it. From the time we saw the house to closing we had constant contact with Lori and Dale to make sure everything was coming along as planned and we closed on the exact date we had planned all along.

The best value in a house we’ve ever seen. They curate the product offerings based on feedback from previous homeowners--generally, we found that this means we get better quality stuff and great prices due to national-level sourcing. Great design studio to help pull it all together and upgrades are reasonable price. Only issue we had was our closing date kept getting pushed out when we were within a week of closing--this led to a lot of tense moments as we negotiated with our landlord to let us stay longer than our stated move out date (we had to give this 60-days in advance, and we even padded it with a week).

Building a home with KB Home has been a great experience. You are never alone for a single step in the whole progress. The staff is great and all work together to build your dream home. Great quality and workmanship. I recommend KB for all my friends and family! Thank you for a wonderful experience -- I love my home!

KB has surpassed my expectations. My home is beautiful and well built. The staff remains available to me and I get calls and emails reminding me that they are there for me. I still can't believe it's mine!

Even if I had same negative observations on the work done I still say KB HOME is the builder I would chose and recommend against every other builder from the area and for sure I talked to people about building here if they want a good house. Please understand I am very demanding when I buy a house, because I buy a house not a chicken (as funny as it might sound).

We choose our dream house- Elevation B, $14,146 upgrade and a $2,000 fridge credit for $288,136. As soon as we gave the $5,000 down payment everything change quickly... We end up with an Elevation A, $3,878 upgrades and $0 credit= NO FRIDGE house for $286,218. Looking an estimated 5,918 dollars.

From the initial walk in of the first model home, to the sales staff I was instantly sold on what I imagined my family and I spending much of our time and lives together. The open floor plan, amazing kitchen & island, and overall practical layout of the home made it an easy decision. Compared to the competition, the price of the home along with the feature made it make sense. I checked in throughout the construction process with the proactive staff often and never had a need or question left unanswered. The process was fast, friendly and exciting. The home for us turned out even better than the model home! We are so happy overall and thank every single person who help make this a reality for our family.

We had a KB Home built Sept 2017. The home was built over 1 month past the scheduled completion date. Most things in the home look like they were just thrown together. Most of the floors feel like they have air pockets in them, the cabinets are crooked, doors don't close properly in some areas, crown molding looks like it was just thrown up there, pencil marks everywhere they installed something, paints spots all over the hardwood floors. They just put the house together like they didn't care about the homeowner would feel about the finished product. I would not recommend anyone to have their home built by KB Homes.

We have been trying to purchase a house since Oct 2017...retried again In Feb. 2018. We did everything we were told to do fixing our credit...lower our credit cards and still nothing. The only person that helped us was Alejandro ** from Las Misiones. We spoke to 2 loan people. Mr. **...I never heard from him again then we were talking to a Gloria **. We spoke to her 1 time. The rest never heard from her again. We would leave msg. and text and no reply back. Very bad experiences. Although the only person that replies back is Alejandro and I appreciate that but looks like we will be going elsewhere.

This company clearly doesn't care about their customers. They leave you high and dry when their subs use faulty products and you're forced to fend for yourself against contractors who don't care about making things right. I've reached out to my local KB office multiple times and am not getting any response about my fire sprinklers that have been proven to go off WITHOUT A FIRE, resulting in total devastation. A handful of my neighbors have had their entire homes flooded and destroyed, and now their homes have to be rebuilt.

I purchased my home about 1.3 years ago. Several surveys have come out and some of the design issues I put on there were. Several kitchen cabinet doors open onto something like the microwave the oven and that goes for the same in the master bath. My backyard door opens into a low ceiling. My pantry door opens into the a kitchen counter. The master bath bathroom door opens into the bathroom counter. The attic stairs open into the top of my office doors and the stairs have cracked because you really have to push back on them to get them to open.

While I still don't love some of the policies of the company, a few of their employees went to bat for us in a big way. I do now feel valued as a customer.

KB Home built defective houses all over the state of Florida. I own one. They refused to honor warranties for years. After the whole state contacted lawyers, politicians, FTC, they repaired them. MY REPAIRED HOUSE IS LEAKING LIKE A SIEVE. They fixed the house with only one coat of stucco when three are required. The windows are not installed correctly. The whole stucco system does not drain correctly and the house is leaking and full of mold. The Attorney General found them guilty of deceptive practices but that still did not get the houses fixed. I'm ruined financially. 70% of our neighborhood defaulted. There is even one wrongful death lawsuit for exposure to mold of a child. How does this company have a high rating when they used to have hundreds of complaints on your site? Shame on you Consumer Affairs. I'm a senior citizen, my husband is a disabled VET. Shame on you all!

Very satisfied and extremely happy with the purchase of our new custom built home. Our experience has been amazing from finish to end. We have never dealt with such professional, experienced and caring team members. Every one we had to deal with always was available and exceeded our expectations. We are so HAPPY we chose KB HOME and will recommend to others. If we had to choose all over again, it will definitely be KB HOME.

I was surprised to see my new house was completed professionally without any problem or issue. It was beautifully built and exceed our expectations. KB Home is doing a great job. Thanks so much for a nicely built house.

KB Homes are very affordable for me. As a first time home buyer I am very satisfied. I would buy my next home from KB. I'd like to service the staff. Overall a good company to work with as far as promptness and ability to get things done in a timely manner.

We received a home built with our personal style without the hassle of a do it yourself job. It was amazing to see the home in its different stages from field to lot, to block, then frame, walls and flooring. I am so pleased my family was able to get with KB and now have a home my family can grow into for years and years.

I am very happy with my experience with KB. My home is Beautiful. The building experience was great. I want to thank Nickie for reaching out to us at the model home. Me and my husband went to model home just to look and she made it happen. Thank you Nickie. Chandler thank you for always having the answers to our questions regarding the house and being available when we contacted you!

My KB home is poorly insulated. The heater keeps coming on all night but the upstairs is overly warm. There is a noticeable difference between the upstairs and ground level (4-5 degrees.) This causes the heater to overwork. The master bath is cold in the winter so we have to use the other bath. The heater is underpowered. The unit barely puts out any air and because of the insulation in the walls on the ground floor we have to shut the vents upstairs to help heat the ground floor. Even doing this the heater has to run all night. The heater has been repaired 6 times in the first 5 years. The repair company knows our house.

Staff was very helpful, did not try to pressure into make a purchase. Build quality of homes and communities are excellent. Definitely would recommend builder to others, will be purchasing my home from builder. Could see the care and effort they put into constructing the homes and the available options.

New Build Copper Leaf village. The builders turn around a decent product but details are sloppy. I have a job which is very inflexible and the builder threatened me with fees when their shortcomings delayed our closing date. I had to do ridiculous things to meet their timelines for closing since supposedly they lose a lot of money per day, yet the company could care less about how they affected me. They blamed my lender, even though they messed up carpet, delayed closing and failed to account for the laws around an appraisal. Overall, I would not do this again. It is easier to buy a new home without the drama of a builder! I do not recommend this route unless you have a really flexible job and care less about customer service. The design center is okay, but pretty overpriced. Like I say, in the end, I would not recommend KB to friends, unfortunately.

We had a very pleasant experience. Our house was almost finished by the time we found it and were still able to add on a few things that we really wanted. Dawn answered every question I had and was knowledgeable about EVERYTHING. We couldn't have picked a better starter home I don't think and I'm so excited to see this community grow and flourish.

The plans of KB Home are very good with the open space and gorgeous high ceiling plus bay windows, making regular single family home look like luxury mansion. Excellent sales staff and customer service as well as warranty service. Buyers are fully satisfied and worry-free.

Our KB Home experience was absolutely great! Michelle and Tyler communicated with us throughout the whole process and kept us in the loop with everything! It was such a smooth process for us, which we really appreciated since we were first-time homebuyers. My husband and I would highly recommend KB Home to anyone looking for quality and care from start to finish.

Michelle at KB Homes has been phenomenal keeping us apprised of construction of the house at Alberhill Ranch. I get a call once a week from the superintendent to give me an update of my house. Hoping the house will be done end of February. So far KB Homes has been a pleasure to work with.

The KB sales office at Loma Mesa has been very helpful and professional throughout this process. The KB Home studio has excellent options and answered all my questions. The loan side has room for improvement, but my experience with purchasing my first home with KB has been splendid. I am excited to have my new home.

Ernesto has been a very awesome person trying to help my family get our first home. Soon enough our mortgage will go through and we will be enjoying our new house. We love the community. We have tried with other communities and no good results.

I am very satisfied with the price of the house, the house itself and the community. The staff are very approachable, from sales, customer service rep and to the construction manager and they act on time for your concerns.

Be VERY careful and ask All your questions & Read the reviews. This builder agent said December and now it's Feb 15th. They don't care how inconvenient you are & if you back out they just keep your money. So Never put down more than you have to. I was told today from the KB REP, "We could be delayed a year and we still wouldn't give you any money back." I ask her to compensate us by upgrading my dishwasher from black to stainless and she said, "NO. KB will not do that." So I've had a really bad experience with KB Home Watercrest and can't say I would Ever recommend this builder.

We are the second owners of a condo by KB Home in 2009. Unbeknownst to us, there were problems with the original installation of our laminate floor, which KB attempted to repair for the original owners. The floor was improperly installed, too close to the wall and was glued down. Therefore, it cannot expand/contract as humidity dictates. Last winter in California we had heavy rain after many years of drought. Our floor began buckling. KB came out to inspect, and at that time told us of the prior repair. However, since then they have refused to remedy the situation, citing various inapplicable statutes and code sections. Every time we pointed out an error in their legal argument, they changed their theory. We are to the point of consulting with a construction defects attorney, but clearly KB is not proceeding in good faith.

Fast and efficient, sometimes at the cost of quality work. Be involved and vigilant, even if you are being reassured that everything is fine. The homes are beautiful inside, but the details are breezed over with very little care.

My overall experience with KB Home is they are an experienced group of people that can help get you a decent house and get a deal closed. I feel overall quality is less than excellent, based on my home and neighbors', but that the price paid tends to be appropriate for the craftsmanship. I would recommend to an entry level buyer to pay on the low end of the market, but I would encourage anyone interested in an entry level home to give KB Home a look.

We had never built a home so we really didn't know what to expect, however our experience with KB Homes overall was a great one. As we lived out of state, the sales staff, design center staff and construction manager were very accommodating of our timeframes. All parties were very knowledgeable in their areas of expertise. Our house was built within the promised timeframe despite Hurricane Harvey hitting the Houston area. There were minor glitches along the way but they were always promptly addressed to our satisfaction.

I purchased my home Oct 11, 2017. There are many issues with my home that was not move in ready when KB approved the closing date. It rained through my kitchen door, ceilings cracking, lower flex wall cracking, Hearing whistling noises through the bathroom vent when it’s windy, bathroom floor not leveled, back and front doors are not closing properly, garage door falling apart, recess lights flickering. KB repairmen have informed me to leave my own home if there is a storm because of the material KB uses. The electricians that KB sends have been to my home at least 4 times and my recess lights are still flickering.

I couldn't ask for a better first time home buying experience. The entire staff have been extremely professional, and upfront in all aspects of the build, and purchase experience. I would recommend KB Home to anyone looking to build a home.

We made the right choice in buying a KB Home. I was told the home buying process was not pleasant or easy. KB's staff blew that inaccurate assessment out of the water. This process was totally stress-free. The staff was excellent.

My best way to say it will be Sheryl ** for being there for us from beginning to the end. Very well job done overall. She deserve all the credit because if she was not there we never have the house. Thank you Sheryl for everything you did tea job, and also to Jeff ** for helping us on teaching the procedures of the house and walk us to everything regarding the house. Thanks Jeff...

The process was really fast and easy. From the sales person to the construction manager, every person that helped me through this process was very knowledgeable and honest. I'm really happy with my new home.

Customer satisfaction at its best. My experience overall with KB Home made my first home buying experience a breeze. Everyone was an expert in his/her field and made me feel like family. Thank you again.

We had an outstanding experience from start to finish with our KB build. From the start of the sales experience with Mila, the studio with Brenda, and the absolutely outstanding service from Jeff and Chad during construction, everything went smooth and we're thrilled with our home. We would highly recommend our team to anybody looking for a home in New Braunfels!

All the KB Home employees we worked with from initial sale to closing have done an amazing job and have been a pleasure to work with. However, the people actually building and doing construction or repairs on the home do a subpar job compared to what I expected given the cost of the house. We are working with warranty service to resolve the issues, but it's still annoying to have deal with so many problems in the first place.

KB Home gave us individualized, personal attention throughout the entire home construction process. We received information and guidance during our selection process and especially appreciated visiting the design center. Weekly updates from our sales counselor and building superintendent kept us appraised of the construction progress.

With only a minor exception, I got exactly what I was promised when I first spoke to my sales agent. It was quite a long process, but the team was very supportive and knowledgeable throughout the entire process.

My experience with buying this KB home went really good! I moved her from California and the constant contact with me and making sure that I understand my home and also providing information that I needed coming to this new location has made me feel good. I am thankful for Tony who comes and check to see if I need anything, he is great person.

My overall experience with KB Home was fantastic! KB has a staff of professionals who are attentive and knowledgeable. They make sure you understand every step of the home building/purchasing process, are always kept in the loop in regards to your home and make sure you are satisfied. I would recommend KB to my family and friends in a heartbeat. I could not have had a better experience!

It was a very memorable experience. I was very pleased with my service and the house was given on time. My clients were very happy with the construction and the services that came along with it. I would definitely work with you guys again.

KB Home offers a wide selection of homes for many budgets while offering exceptional design and construction. The lot sizes and locations are one of the major reasons why we have selected KB Home over other developers. To state it simply, you get a great home with exceptional value.

Outstanding staff, passionate, caring, and very knowledgeable of their duties; at least the ones I directly interacted with. They'll do what they can to make you happy. Downside is, their contractors lack attention-to-detail.

Awesome Builder, Their house are well built and energy efficient. The most part I like of this builder is that they give the buyer the options of customizing their home picked model by adding or taking away with the options they really need in it, in difference of other builders that don't have this option for the buyer.

They really take care of my customer satisfaction. They spend enough time explaining all features and details of the house. I enjoy my experience in KB Home. I found smart and friendly people and my home has everything I need.

We never thought we would be homeowners, We wandered into the Wedgewood Falls sales center and met this wonderful man - Bill **. Bill encouraged us to apply after speaking with his Loan Officer Charlotte **. Well we didn't have perfect credit and life's pitfalls kept happening. With such a fierce team behind us and encouraging us every step we finally closed and are proud owners of the most beautiful home on the block. Each and every member of the KB team was here for us and our champions along the way. We are forever grateful to these wonderful people and the support they gave us. Our construction crew were incredible.

KB Home has their act together and has really streamlined providing a quality home buying and home building experience for clients. We encountered no major hiccups or difficulties in our home building process, and our house was delivered on time and superbly constructed. We could not be happier!

KB is great, I think you guys provide a quality home at a great price and for someone like myself and wife, we are starting out and this is our first home. It was hard to find a quality home in our budget, competitors either exceeded our budget, or quality was far below what we expected from price. KB fills a void by giving quality at a great price. Exceeded our expectations, very appreciative how you really want the customer to be satisfied and this really shows in the staff. Always friendly and polite, Happy we chose KB.

KB Home provided a wonderful experience and when issues arose, their staff worked on our behalf to get the finished product done right. The entire staff was professional, courteous, and provided high-quality service consistently.

What to say in order to convey our utter and complete satisfaction and love of our new home from initial design, which is great, and the ability to add things like a fourth bedroom, the third bathroom, the 300 sq foot covered patio, the rock exterior and the finished garage. We choose the larger baseboards as well as the bigger door casings. The value in changing all the interior door and the ability to choose our granite from a large selection at the design studio. We absolutely love our new home and highly recommend buying here to anyone interested in a life enhancement move. Come join us!

I don't even know where to begin... From the sales, to the construction, all of the employees, customer service follow-ups, we have not had one positive experience in purchasing this house. I have already posted one review from before we moved in (yes it was even a nightmare then) and our problem then was rectified, but that doesn't even scratch the surface for the problems we have encountered in the year we have lived here.

Out of all the home builders we looked at KB Home provided us with the most professional home buying experience and recommended a lot and floorplan based on our needs that we fell in love with. After the home was built their support has not stopped there. They continue to ensure we are happy with our new KB Home which we are!

BEWARE. KB Home does not care about your house once you sign the loan documents. When things break and you have proof, they play the blame game and end up doing nothing. It is always someone else's fault. Buyer beware!!! My neighbor's water lines are buried in the same trench as mine and his line is vibrating and it is resonating into my house and causing damage to my wall. I can't even get them to come and look at it. Aside from that, my foundation cracked all the way across my house, cracked tiles, cracks in walls, doors that do not sit level and open and close on their own. Not happy at all with this company!

It was great. The staff all around was very helpful. Especially since my loan was turned down by KB bank and I had to get my own lender. Sales staff, Carlos **, was very positive about going forward with purchase.

We had been looking at houses steadily for about 2 years. The minute we viewed this house we knew we wanted it and KB helped make that happen. Accepting our offer quickly, keeping in daily contact and helping ease all the stress of buying a new house made a huge difference for such a big transition. Our new house was ready and beautiful with the KB team here to support every move.

My home has a number of structural issues due to the foundation. KB sent an engineer that they use. I had no choice in who to use. The report stated that my foundation is not needing repair. I’m stuck with a house that’s cracking.

I am so glad I chose KB for my first home buying experience! If you are debating buying a new home, take the step and walk into the sales office! You'll be so happy you did! I walked in unsure but all of my questions were answered quickly and my concerns were at ease. The staff was so welcoming and allowed me to have the time I needed to ensure that I was making the right decision. I visited KB at the start of my home buying journey and decided to take a break as I thought I wasn't ready. About 6 months later, I walked into the same sales office and the sales team (Yolanda specifically) remembered me! I definitely felt like family and I knew I wanted to work with KB for this wonderful experience!

Our experience with KB Home was very positive. All the staff we met with personally were both very professional and very knowledgeable. We would definitely recommend KB Home to other buyers. Being a part of the design process was the best part. We are now literally sitting in our dream home. We had a vision and now we’re living in it! Thank you so much to everyone at KB Home!

Best Customer Service - They will see to any issues that arise naturally during a build and make sure you are 100% satisfied. Not as much can be said from friends who had other builders. KB Home stands by their product and quality. Impressive.

From selecting the site and floor plan to the final walk through, the KB Homes staff was professional, knowledgeable, and very accommodating. The quality of the home is excellent, we saw the materials used to build the home from the ground up and were impressed with the craftsmanship and the overall fit and finish of the final product. We heard some negative things about KB that really worried us, but our experience and our beautiful new home clearly demonstrate that KB is a name that we can trust with the biggest financial decision of our lives.

This was our first time building a home. People we told warned us that we would never want to build again, or that it would be a nightmare process. However, at the end of the process we have both been more than satisfied with the experience. We got what we wanted and it was far from the nightmare friends warned us about. The KB staff was helpful and our new home is wonderful!

Our experience was great. KB Homes worked with us on making changes and trying to get everything just right. We are extremely happy with our home. Kristen in the design center was extremely patient with us and so nice, and we couldnt have asked for anyone better than Johnny! He went above and beyond what we were expecting. Mark, the warranty guy, is also wonderful and so helpful. The only negative thing we have to say is that the caulking could be better. It seems that a cheap product was used because it is already separating everywhere in the house.

KB Homes was great! - Almost everyone was pleasant and knowledgeable. Had a bit of trouble with the closing and person at closing. Due to Harvey my closing date, even though on their books, apparently was NOT the closing date. They need to figure this out much better and communicate. They told both agent and construction manager that I was closing on a certain date but when I called to confirm (they hadn't told me) she said I wasn't closing on that date. It was a horrible mess.

The price range is what led us to buy a KB Home but you get what you paid for. They are the Ross of home builders. The simple things you would think comes with the home (i.e. porch light, cable/phone plugs) are all upgrades which adds up. The quality of the final product is subpar. We moved into a brand new home with the air conditioner and dishwasher broken! We couldn't move in at our final walkthrough because there were so many issues with the home we used all of the blue tape to mark everything off. But as I said, you get what you paid for. In the end, I would not do it again and pay a little more for better quality. They do have good customer service but the quality of the product needs some work.

Customer service was exceptional. The location was perfect. Even though We had a great experience and love the single storey homes but there were only a few lots left with very little yard. That was the only reason we didn’t pursue one of the models.

The Stearns Lending (preferred lender of KB Home) was the worst I have ever dealt with, lack of communication, when the manager got involved (after I got mad enough to finally have the processor get me the number) she knew about as much as I did about where my loan was in process. "She wasn’t allowed in her employees files” and in the end they couldn’t tell me why my monthly payment was a $150.00 more a month.

My house is being built and is approaching completion. It seems that KB Home didn't study the home plan before building. I wanted to extend the driveway in front of the garage for 3 feet. They did it then they said the city of Austin didn't approve it, so there's an interstice between the driveway and the extended part. I just wonder why they didn't ask for city approval before doing it? Since then, I never feel safe when it comes to their construction. I went to the house every other day to check if there's anything wrong. Sadly, more problems came. They forgot to build the arch in front of the den, I asked them and they are now fixing it. They also made TWO walk-in closets in a small bedroom while there's no closet in the master bedroom. And now they forgot to run electrical wire on the ceiling for 4 dimmable lights although I did upgrade it in the contract.

We were apprehensive at first to the thought of having a home built due to the horror stories we've heard from friends who had homes built. We watched KB build homes before ours and was impressed with the quality, layout and options. The home we had built is more than we imagined and we are so glad we did this. The KB Staff was professional, skilled and they just delivered and made this a great experience! If I have a home built again, I would do it again with them.

My husband and I were in the process of selling our KB Home in June of 2017, we had purchased in San Antonio in 2014. There were a few minor repairs that needed to be addressed. Susanne ** was amazing, she followed through and had everything taken care of in a quick timely matter. I want to thank KB Home and Susanne.

It was a pleasure to meet and talk to Patrick **, KB Home Sales Counselor. Patrick is honest, personable, and has a great attitude - these are qualities that I look for in people I do business with. I felt Patrick had my best interests at heart - he was attentive to my unique needs in the home I was looking for.

Very professional, the KB staff were very attentive and accommodating to my family's needs, they were always available and willing to help with any questions or concerns. Provided great customer service. Extremely satisfied home owner.

Thanks KB for build my house. We love the floor plan, the one we choice the front yard nice decorations are super nice. We love it and we are so happy with the house. We love the kitchen design, the baseboards, bathroom, super nice. Thank you all KB team.

Sales staff was outstanding that was one of the main reasons for me buying with KB. They took time with me from beginning to end to make sure my home buying process was easy and satisfying as possible.

Overall the process was great, there were weather delays but construction stayed true. Right after closing hurricane Irma came through and I am pleased to say my home is "ROCK" solid! I love my home, will be happy here many years!

Purchasing a new home can be a daunting experience. However, I found the sales person (Pablo), the construction supervisor (Anthony), the customer service representative (Jeff) to be very competent and knowledgeable individuals, who did their best to make sure all my questions were answered, and my concerns put to rest. I also have to commend Jay at FBC mortgage for going above and beyond to ensure that my mortgage experience was as smooth as possible. Now I am ready to purchase my next KB home. :)

Good price, but poor quality construction home. Overall, my expectation with KB Home fell apart after having to experience quality concerns with water flooding associated with plumbing issue, uneven tiles flooring, water leak through concrete wall and muddy landscape around the house.

The staff at KB Home has made my home buying experience a very pleasurable one. They made sure that I understood every phase of the construction and was able to see the home being constructed as the months progressed, from beginning to end. The team has been outstanding and exceeds expectations.

Where do I start, well let's start with home design studio. They show a bunch of products that are told to be installed in your house to find that was to not be true. Like the fact they use the cheapest and lowest end products available. Just to give a quick background, I have been in construction since I was 15. I had to stop building on my house due to the poor craftsmanship and lack of quality. Spoke to the Regional boss and she laughed at me over the phone (complete disrespect). Had to replace most of the items in the house due to plugs catching on fire, cheap garage door opener, breakers undersized and too many outlets on one circuit (14) and lights on one circuit.

We had a wonderful experience working with KB Home. It was our first time buying a new house, there was a lot of decision to make and the KB team made the process go smoothly. The construction staff finished the day they scheduled. We would definitely recommend KB Home to family and friends. We are very happy with our new home. Thank you KB team for making my dream coming true!

If I am to judge KB based on my experience with their sales and construction staff, then I had the most seamless and amazing experience throughout the entire process. I have never been more satisfied, I am still finding it hard to believe that everything went so smoothly.

An amazing experience, great price, and beautiful craftsmanship throughout the entire home. Our superintendent Frank ** walked us through the entire process and made us feel safe with all our decision. Great job KB Homes and Frank **!

I absolutely loved my experience with KB Homes. Everyone that I came in contact with did a great job with communication and being so helpful. Steve was the best, but also when was off work Susana was amazing help too. They both would help me through my loan process by allowing me to print out or fax information to the lender. Anytime I needed anything or just to vent they were there with solutions to help resolve the problem. Because of them I will recommend and purchase again through KB.

I was met by Ahmed to view the 2003 Mirabella model. He was very courteous and informative. We felt comfortable with the information provided. He had a friendly and professional demeanor and made it fun. We were able to see lots around the area as well. We look forward to possibly doing business in the near future.

I really like my house, which is why it is unfortunate that I was lied to when they sold me my lot as an "end lot", and now are building 3 houses right next to mine. The dishonest sales practice is disappointing, and I feel I was misled. I would have built someplace else if they had just been honest with me. I am happy with my house, though.

Be careful with this place. They will nickel and dime you during the process and heaven forbid you see something that needs fixing or replacing after closing because you are dead in the water at that point. Good luck.

I am very happy and satisfied with KB Home builders, their sales staff, construction, and financial staff. They did an outstanding job in making our home buying experience easy and memorable. I would highly recommend KB homes to anyone looking to get a new home built.

This is my first time to buy KB Home. You have a wonderful staff who are very knowledgeable, professional, kind and patient. For sure if I buy a home again I will buy from KB homes and I won't hesitate to tell my friends that KB homes are the best. Thank you again.

Thanks for being a great value. I was a little concerned because you hear the horror stories but after going through a Cat 3 and the house not even creaking or making any sounds or anything, I feel like this is a great choice and a great product. Thank you!!!

The experience with KB Homes was incredible. The staff was always available and answered all of my questions. Communication was something serious for them. They always keep me up to date on each step of the process.

KB does not just construct a house for you. It is the total sales and service experience that is worth building a new home. The staff make you feel as comfortable as possible and we have really been blessed with such customer service for the first time in 35 years.

The process with KB Homes as a whole was great as a first-time homeowner. Everyone I interacted with was respectful of that, and at no point did I feel like I was being taken advantage of. From every step of the way, there was always someone there to help me understand the process and help me make the best decisions.

From start to finish, working with the KB staff, and being able to own one of their homes has been a pleasant experience. We were blessed to have such a wonderful KB team to assist us. We have other homes built in the past, but this has been by far one of the best staff personnel to ever work with. Thank you KB.

The experience was wonderful. From the start of the meeting in the office to speak with the sales, going through the construction to the design center and then the customer service after the completion of the home was excellent. I would recommend buying a KB Home!

This is a review to share my disgust and disappointment with KB Home. I was sold my million dollar home on false pretenses by a KB representative regarding the community. I was looking to buy a nice home, particularly within a nice community. The idea of a new build with a new community sounded appealing, but it has been a nightmare so far. I assumed KB Home would strive to keep the neighborhood aesthetically appealing to help aid the value of our homes, but they clearly don't care as long as their homes are selling. For the past year and a half, 2 commercial vehicles (Budget Blinds) have been parked right at the entrance of our million dollar home community. The homeowner that lives at the entrance owns them.

Being a potential home owner/buyer I would expect professionalism to be shown across all aspects of the process. When visiting the sea cliff building site and Julie being very courteous and helpful I expected that from the people running the site. I decided NOT to purchase a home from KB due to the way I saw workers being treated. Yes that's correct. When purchasing a home I truly believe quality comes from people being on a job and actually enjoying and taking pride in their work. I witnessed the superintendent named Rory (don't know last name) being rude and condescending to the men who were doing the actual work.

Our overall experience with KB Home was satisfactory. After looking at the models on February 12, my husband and I signed a purchase agreement for a Reggie model at Olive Lane on February 14. It didn't take us long to decide since we have been looking for homes all over Fresno and Clovis for that size and price range, but every time we came across a model we loved with another builder, we would learn that they had little to no backyard. KB Home offer great lot sizes with ample backyard space. The quality of our home is pretty good (not excellent), considering the construction team took 3.5 months to build from the ground up. There were just minor details with paint and corners that could have been handled better, not deal breakers though and they were easy fixes.

I was happy with the community, however the contract/purchase phase sucked. I signed my contract and informed the seller of the one thing I had left pending. They didn't even allow me to complete my financing period, wanted to skip straight to closing 2 wks after I signed. And after sending my lender the ratified contract. Kicking me off the contact yet they took my earnest money when I signed the contract. Total BS!

The most important thing is how comfortable we felt during the process. This is our second house, but the first one we've built. We were scared out of our minds having to make so many decisions and worrying about their long term ramifications. Yes I want knobs on the cabinets, but does that take away my kitchen sink in the guest bathroom? Should I extend the patio or put in wiring for a speaker system? So many decisions truly do affect your everyday life and it can be an exciting process or extremely stressful. KB did a great job in making it an enjoyable, exciting process.

I am in my 4th year of problems with KB Homes. Nearly every system in my home (Austin, TX) has had some problem. Thankfully, I haven't had the foundation problems or serious water intrusion problems that were reported in the news. I have never had to move out, just lots of visits to fix things, and you have to beg to get them to do warranty claims. Another thing... The onslaught of positive reviews that appear here starting in late 2016 for KB Home, there is no possible way that they are real. Something is going on. I live in a very small KB Home neighborhood, and I have talked to 20 of 25 neighbors about this, and not one ever said they were satisfied. KB Home is a profoundly and deeply troubled company. Just google them and you can find a trove of Federal consumer rights actions taken against them.

Our experience with the sales and service department were outstanding. Although we were not completely satisfied with the lending department, we did not let that deter us from liking the overall KB Home family and name.

Overall the experience of buying this brand new home was excellent. The sales staff and construction staff did a fantastic job! Communication was key and the staff was on it. Weekly updates and very easy to get a hold of. We enjoyed the experience so much. We are the second couple in our family to move to this neighborhood and also got our grandparents to do the same!

KB provides a lot of "house" for not too many "Benjamins"! Our KB Homebuying experience was great. It was journey that lasted 4 months. Our Construction Manager was just AWESOME. He was so actively involved with the home building process and kept in touch with us not once, not only twice but numerous times per week. He kept us fully a part of the process and was never too busy to reply with an answer to our questions. Any concerns or issues we had he took care of quickly and professionally.

Overall our home buying experience with KB Home was great, everyone was very helpful, kept us informed, and stuck to their time frames of when things would be completed. It went a lot smoother than we thought. We would definitely recommend KB Homes to everyone we know.

We've had nothing but a fabulous experience with KB Home - from the girls in the sales office to the Superintendents in charge of our build. Everyone has been incredibly courteous, helpful, and prompt when we needed something fixed. The customer service team was on hand the day we moved in and made sure everything was fixed promptly (minor paint touch ups, drywall work). We highly recommend them as a builder - we were updated weekly and had the superintendent's phone number in case we had any questions.

We love our new KB Home. Our sales representative, customer service representative, and construction manager were always very helpful and answered all of our questions in a timely manner! They continue to check on us even after we have moved into our house to see if we need anything.

My recent experience with KB Home was a great one! From meeting Susana ** the Land Area Sales Representative who not only predicted our move-in date, but who was also able to assist us with obtaining the correct financing to secure our Home. She along with Chris ** who is also a Customer Service Representative and Staff have made our Home buying experience a stress-free experience with a Closing date of less than 60 days. I am very pleased with the great Customer Service that we have received and continue to be receiving. Keep up the great work.

The buying experience as a first-time home buyer was a learning experience. KB Home staff made it an easy learning topic with their knowledge and helpfulness. Construction staff worked to finish on time and they succeeded. Moving in was a breeze.

We are so thrilled with our new home!! KB has been amazing!! Everyone we have worked with has been so helpful, knowledgeable, and has gone above and beyond for us. We honestly had no idea that buying a home could be so fun and easy!! Thank you KB Homes for everything!!

I would do it again - I would have been complete satisfied if I've had the opportunity to choose a different plan, elevation and location of the house, lot 83 was the only one available on the day we walked into the sales office with the plan and elevation already decided for us. We felt like we had no choice but to commit to it due to the prices were going up the following week.

I was totally impressed with the variety of floor plans. There are so many choices to match everyone's taste. Most people should be able to come up with a floor plan and fixtures to satisfy their family. The representatives in the sales office were also very accommodating and helpful in discussing different choices.

KB Homes has great floor plans in good locations. All the staff are very knowledgeable and courteous. They help in the selection process according to budget and choice preferred by the customers. The choice of upgrades is very satisfactory. The completion of home was on time. Overall, the entire process of selection and construction is very appealing.

KB Home made my first home buying experience a very smooth one. I was kept up-to-date each step of the way from the moment I signed the sales contract all the way through to the close of escrow. They've also taken care of us after I moved in to make sure that any issues with the home we noticed were taken care of right away. We're incredibly happy with our first home, and we're really glad that we chose to go with KB Home.

My experience with KB Home from day 1 was outstanding. I am very sale with my sales person Mohssine. He kept me updated from day 1 'til the home was completed. The whole KB Home experience was fantastic.

Home was already built but the superintendent was very helpful and did everything he said he would from our initial walk through to the close of escrow and still followed up after close to make sure we were fine. The sales staff was very helpful.

Excellent customer service in every aspect from A to Z! - Beginning with our Realtor, Alex ** of Kimberly Howell, who was the voice of reason and did a side-by-side comparison of the house we were contemplating purchasing (8-year old home) vs. a new house and swayed our decision to purchase our KB Home. We met Adrian that same day and he was incredibly helpful and his positive attitude was incredibly refreshing, all the way to Kullen, who performed the walk-throughs and fixed the items on the punch list accordingly.

Just be upfront about layout home and lot before gating Contacts. Sighs. If I was told My home in this location I will refuse and ask For corners lot or hold till find lot I am looking. Since I was cash buyers, I wish I was physically was walk and show lot and layout.

During this home buying experience I was extremely satisfied with the service that Pablo, Sara, David and Ed provide, they really went above and beyond to make us feel comfortable and informed along this process.

Since we met the KB staff we've had the best experience in the process of constructing our house. Every question and concern was addressed in a timely manner. Dealing with the staff was easy and they made us feel like family. We will certainly recommend KB to our friends and family.

We didn't purchase the home from the initial phase of building up but we are so happy that we met David ** and he was able to find a home for us that was ready to go in the timeframe that we needed it. Not only was he helpful, friendly, and efficient, he made sure that we met the closing date that we had requested. The home is beautiful and we are so happy to be living in it.

Our experience with KB has been amazing. We weren't sure we would be able to obtain a loan with our credit and my husband being in construction. We went through 3 lenders before the 4th one was able to make it happen and that's all thanks to our salesperson. Customer Service Rep and Construction Manager have been available at any time and great to work with!

KB Home staff was very knowledgeable, warmhearted, and humble. The quality of our home is just outstanding. The features and efficiency of the home are greatly appreciated and very much enjoyed. Many friends had horror stories of their builders of choice and quality of their home and we are really, really grateful that our experience with our builder, KB Home, was nothing more than pure joy and excitement every step of the way.

Ryan is awesome. He would drive over an hour as my house was the last one on the lot to do anything. He was prompt on return calls, within 10 min, or picked up every time. Give that man a raise. He was a big part of making me happy of my home buying experience through KB.

This was my very first home buying experience. I had no knowledge of anything. I feel like the people with which I worked from signing my purchase contract to closing on my home cared very much about me and my experience. I never felt like I was just another sale. I am very happy with my purchase and am glad that I chose KB to build my very first home.

KB Home's staff are amazing! We are first time home buyers & KB made it very easy for us to understand & get through every part of the home buying & building process. We now get to enjoy our beautiful home. Thank you KB!!!

Purchased a new home from KB. Moved in Oct 2015. During and after construction I have had continuing problems with the quality of construction of my KB homes. Everything from Windows/Appliances/Roof, you name it. It took almost a year to get most of the items corrected. I paid quite a bit extra for an "upgraded" front door. After a little over a year I noticed several cracks in the door and daylight coming through (middle of the door). I complained - was informed it was my fault due to "negligence" (not sure what that means). I think most people would expect a new door to last for years.

OK. I'd give the home quality a 7.8 on a scale of 1 to 10. Upgrades too expensive. They don't respond to issues with the new home. Been in the home almost 2 weeks. Garbage disposal never worked, can't switch utilities into my name until the builder turns in the inspection paperwork. Repeated emails and no one responds to my complaints.

I would like to commend the professionalism of M. David ** for taking his time to help us choose the right KB Home for us. As first time buyers, we are offered homes that is within our budget and is at great location, especially the schools nearby.

KB Home you have a great team working for you. Everyone that we've had contact with in this process has been very helpful and has provided the BEST customer service. Everyone that has been a part of this process has made this a unique and amazing experience. Keep up the great work!

We had some concerns about buying a KB Home (because of issues we'd seen on the news), but our experience seems to show what we believed - that KB was going above and beyond to repair their reputation, and provided an excellent home and experience.

Poor design in great room, uninformed staff/internal KB Home communication issues, poor quality of materials/defective materials utilized for upgrades selected. Also, builder staff is not flexible to customer needs and not all staff seem customer service oriented or proactive.

Overall experience was great from sales office to design center through construction. The value of the home is very competitive to what's being sold. Resale and you get to help create your dream home. Can't beat it!

Best Home Community: Very good experience since day 1. KB HOME made it very easy and less stress for me and my wife. Thank You so much. I give Madeline ** A+. Thank you so much for everything. For the great service and great quality.

I had a wonderful first experience with KB Home. We were getting very disappointed with the local resale options and were extremely pleased to find out that KB offered brand new homes in our price range. We are overjoyed with the outcome of our new home. Love the staff. Love the home. Love the area.

The experience with KB Home was outstanding! The personnel is knowledgeable and they explain everything to us since the beginning of the process to the end! I was in contact with Pablo **, Edwin and Sara and they are the best! I highly recommend them!!

KB Home has a structure for buying and building homes that gives you options at the same time that directs you, what is nice for buyers like us, having their first building experience. Despite the need to follow the options, we still feel the house has our style. And for this, a good support, made by professionals with knowledge and willing to help was essential.

My KB experience was fairly painless and easy. It's a newly built home so of course there will be some issues but the staff is very knowledgeable and responsive and will go above and beyond to ensure you are completely satisfied with your home.

From start to finish our experience finding the right home was fantastic. We thank Ezra for showing us the 2977 model with 2 masters. Johnny ** for his service in making our house become our home. Our experience was fantastic and we love our home.

****DO NOT BUY A KB HOME! **** Nine months ago, my husband and I purchased a brand new KB Home in Santa Clarita. To achieve our dream and give our children the family home we always wanted ourselves, we saved all that we could, took out from our 401K and LITERALLY invested everything we had into purchasing this KB Home. But it's been nothing but a nightmare. We have written multiple emails to customer service, division president and even the CEO of KB. And they simply reply back that it's within industry standards, and just evading our requests. Our home was built with no care. As we moved to Santa Clarita from Corona, which is a 3 hr drive one way, we were not lucky enough to see our home being built. We had trusted KB in building our home correctly and safely.

My home was built in 2016 and I have had problems after problems, light fixtures not put in correctly, bad painting inside and out, problems with the tile throughout the downstairs floor. The sprinkler system wasn't working and that killed the grass because they took so long to come out and fix it and no cabinets over refrigerator it's a upgrade. No light covers on light bulbs in bathroom that's an upgrade.

I bought a KB home. A few years later I decided to paint the inside. I found that the electrical outlets were held in place by the face plate screw ONLY! The outlet was not anchored or attached to anything, just hanging loose. Also, my home is the same size as the other homes next to me and yet the other houses have 4 heat vents on the roof and my house only has one! I got an estimate from a roofer and it will cost me from $800 to $1,000 to have the other 3 vents put in. Another point, I had a lot of problems with the airflow from the air conditioner. I had the flow tested and turns out I had 5, yes that's right 5 feet of holes in my air conditioning VENTS. I was told that IF actual metal vents were used that it would NOT BE POSSIBLE to have that much holes in the vents. This is insane.

Regardless of what happened, we love our KB Home. Thank you. Maybe because it is our first time buying a house, our experience came out to be like this. We didn't always have questions when we meet up with the sale staff and when we do, he didn't always have the answer, there was many times he had to get back to us. When we met with the construction staff, we learned a lot about the house and regret a lot about certain upgrades because the sale staff didn't tell us about certain things. Seems like he was more about making a sale.

Incredible house for my family. We love the design and the upgrades, the value of the house for what we paid was superior and we are very pleased to do business with KB. Valuable, timely, knowledgeable.

KB Home made it fun, interactive, and exciting to build a home. Overall very happy with everything KB Home had to offer in Gramercy Farms. It was an exciting and pleasant experience from contract to closing.

Other than the overpriced upgrades the overall build/price of the home was pretty spot on. The construction Manager Kullen made the experience so much better with his communication and attention to detail in our build.

I want to express my appreciation to KB Home for the time, attention and hard work you guys put in the past few month to secure the contract. Your efforts had made this possible. Thanks.

I am very satisfied with the quality of the house and the hundreds of options/upgrades available at the home studio. Not only were upgrades offered but most of them were demonstrated at the home studio for you to touch and see.

KB Home built a great house for my family and every issue we had were addressed immediately and they went the extra mile to fix any problems we had making our home buying experience easy and pleasant.

This is our second time purchasing and building with KB Home. The ability to customize our house exactly how we wanted was the main deciding factor aside from the floor plan that we fell in love with. Every member of the KB Home team was attentive and so helpful! They made our experience memorable and easy. I wouldn't hesitate to recommend them to anyone!

My overall experience with KB so far has been excellent. Yes, there were some hiccups, but those have been resolved. I would have preferred if the home was delivered sooner than when it was. The end product is amazing. It is an absolutely beautiful home and we are truly pleased.

KB Home buying experience from sales, design phase and through the construction phase was very smooth and pleasant. The attention to detail and response to our concerns and issues were resolved in a professional manner.

My overall experience with the Staff was excellent. Questions were always answered in a timely manner. The process was laid out in front of us from day one and everything went as planned. I chose magical/blessed because of the way this home has been for our family. I videotaped my kids' faces as they first walked through the door of our new home and every time I watch it, I cry happy tears. Pure joy and happiness is spread across them from ear to ear and you can just see it in their expressions they felt "they are home". Very happy I videotaped that moment for us! Thank you KB!

We purchased our home from KB Homes 9/15. The workmanship is very poor. We have had issues with our tile throughout the house. All the homes in the neighborhood come with rain gutters, except our home. KB claims due to elevation. Yet they have installed them for free on the same model we have. The response we received when we sent corporate a letter was that it was referred to regional KB Home. Everything about the manner in which this matter was treated was very poorly. Do not buy from KB, do your homework!! That are more reputable builders.

Lisa ** was our salesperson. As a realtor who have worked with many builders, this was one of exceptional value for me and my clients. Lisa communicated and kept us informed every step of the way. She was always professional and courteous.

Completely satisfied. From beginning to current, we have worked with great KB Home staff that strive to ensure our happiness. The home is beautiful and to specifications. It has been a great experience buying with KB Home.

Our third party inspector was astonished by the quality of the construction and lack of issues that could be found with the home during his two walk-throughs. We have heard that other builders won't even allow third party inspectors onto their construction sites, so this speaks volumes about the quality that KB Home provides.

This was my second home I've had built with KB Home. I was excited to stay in the KB Home family, with the purchase of my new home. I always find their floor plans to be the first thing that draws me in. I have always loved the KB Home floor plans. Maybe, I'm partial, because I have owned a KB Home in the past. But there is just something that feels familiar with my new home. And when I think about my home, I always remember, it's a KB Home.

They have very good people to ask and try to buy a house. The houses look very well done and you can see the insides and see how they look. There are varieties of house to chose and there are people to explain everything for you.

The staff makes the difference. Professionals with human sense that put your needs first as a customer and explain everything in detail, step by step and never rushed. Every single person (KB Staff) I had the pleasure to work with, made me feel like family and not just another customer/sale. I am first time home buyer, but I am surely going to continue buying from KB Homes.

We were sure the credit score was very, very low. KB Home and the Milestone Bank said not to worry, "Will work with you to make it happen" and they did, against the odds that came through. Thank to you all. Ray ** and Rayna **. We are enjoying live, great sunrise lake view from rear deck.

From my experience KB Home good organize, good instructions, easy way to follow and understand, from section to section, and also from one person to one person, all nice. They're not pass me or other customers around like hot potatoes, that is awesome, anyway we are very happy with new home. Thank very much for KB build us new home, one day I have more money I'm going to buy one more.

We did our homework online prior to choosing a builder for our home. Then, we visited Falcon Landing while on our honeymoon and were impressed with the location, lots, and sales staff. From start to finish, KB Home delivered what they said they would. The sales staff and construction staff kept my husband and me up-to-date with weekly phone calls and emails, along with pictures, since we did not live locally while house was being built. Our real estate agent had not dealt with KB in the past. He was definitely impressed at each stage and with the finished product. We highly recommend KB Home.

The experience with KB Home was fantastic from start to finish. This was a 14-month ordeal to get in our home, and KB Home was in constant communication with us through the entire process. I appreciate Ryan, Donna, and Janna, and everyone that worked directly with us.

We have decided to look further into Enclave at Tapestry due to the great service we received from your Sales Counselor Irma **. She had great knowledge of your product and made us feel at home. We look forward in the next few steps to determine if this will become our final place we call home. I can't say enough about the first impression we have of this community due to Irma's great personality.