KB Home Reviews

I have felt valued, respected and heard through this whole process. KB partners with equity rentals and I was able to save 3% of my homes sale price by using this option. So very pleased with the whole buying and building process.

We are very happy to have been able to get such great people to work with while building our home, but unfortunately I can not say that this home has met my expectations... There is so much to be fixed and we just moved in 2 weeks ago...

Buying a new home can be scary but at KB they do all the heavy lifting for you. The process of buying a home through KB could not be anymore straightforward, not once was I kept in the dark or left to figure things out on my own. Everything that I needed to get done was made clear. They always kept me up to date on what to do next. KB's staff have felt like a family, they genuinely strive to see you happy in your new home. They truly provide the best customer service there is to offer.

My overall experience with KB Home has been great. The staff have been very helpful and answered all of our questions. The value of the home, services, provided, and studio options I think are excellent. Very good quality compared to other similar home builders.

I would never buy a KB home again. I spent nearly $20K on my floors and the floor boards move because the construction site manager cut corners and skipped a step in the process to level my floors before installation. The workmanship was really awful and the staff didn't seem to care that it was awful at all.

I purchased my first home with KB Home and I am very satisfied with my new house. The sales staff is wonderful and the construction workers and supervisors have been great. I highly recommend checking out homes with KB.

KB Home has been great. I enjoyed Dario sending us weekly updates. Dario always responded whenever we had questions. Shay in the design studio was amazing. She gave her honest opinions and never tried to force us to pick anything we didn't like because it costed more. Derek and Jayne were very helpful. They were friendly and communicated effectively. Chris was probably my favorite due to me meeting with him more and his dedication to his job. He made sure we were satisfied with everything from beginning to end.

This is our 2nd KB home we have purchased and both times I have been very happy with the group of people who have helped us in getting the house we had in mind. I have recommended KB in the past to friends and family and I will be in the future.

KB Houses were built with latest techniques and affordable. Me and my family have seen every stage of house building and thoroughly enjoyed from foundation until closing. It was a great and nice journey. KB Homes Staffs are very friendly, supportive. KB is very promising on closing and delivery. We were super excited on moving day. Highly Recommended!!

I am beyond Blessed and grateful to have met my lovely friend Debbie ** here at Lake Lucerne. As a recommendation from my realtor Wendy **..I met Debbie on a face time call because our family purchased from NY and from that moment we connected. She was absolutely wonderful, so friendly, welcoming, warm, professional and knowledgeable. She accommodated us every step of the way. Without Debbie's dedication our dream to own a home wouldn't have been possible. She helped choose the perfect lot (respecting our specifications). Debbie helped us pick our favorite home model even when we didn't have the confidence to choose the home we truly loved. She connected us with Kiel who was absolutely amazing with our loan and helped us get the best rates with the least stress I can possibly imagine.

I was looking for houses around the area where I worked. On September 20 was the time that I found what I was looking for even though construction would be complete by late December. KB Home, in my case, would start construction once I have all the pre-approval etc. Begin customization, but really, there's only a few to customize but that's just corporate thing. I love the location, large backyard, and single story. House was completed on Jan 28 and it was rightly towards the end of my 30 day notice of my temporary apartment rental. In summary, my experience with sales, loan, construction were excellent. I found many rushed work to complete on the outside. Those area needed improvement.

This house is going to be our first and forever house. We have already begun to make memories and I'm looking forward to watching my family grow up there. The staff was amazing and worked with us every step of the way. I appreciated the weekly phone calls with updates as to what was accomplished and what was the next step. I am more than pleased with the workmanship. Overall, I would give KB an 11 out of 10 if there was that option. I will certainly be recommending KB homes to my friends and family in the future.

Our experience was great for the most part. The design studio was fun and thorough. Thank to Tyler. The lending side of things was good for the most part, but definitely has some opportunities to improve there. The construction side of things was outstanding and Bryan ** was a big part of that. We also liked that KB was ala carte with their options and upgrades.

I'm a first time home buyer and I was advised by current homeowners what the process would look like but I wasn't aware at times how stressful it could be but the KB sales rep was able to address any concerns that I had.

Overall, we are thrilled with our new home. The process is extremely easy with KB homes. Being part of a community that cares has been amazing as well. Doug surpassed our expectations and helped us with WiFi when we weren't able to have it set up immediately. We appreciate the people who work for KB homes tremendously!

We were 1st-time buyers and explored with many other builders/sellers. Decided to go with KB because we felt like Everyone involved in every step of the purchase was extremely professional, knowledgeable, and were willing to go above and beyond their job requirements and they did!

We are very satisfied with the whole home buying experience, from sales, construction, loan and customer service. Now that we have also moved in. We love our neighbors and community as well. The best decision we have made so far is buying a KB Home. Keep up the passion in providing homes to families.

Excellent mortgage service and staff. Excellent maintenance person Mr. **. Excellent sales person Mr **. Nice home structure. Nice material used. Cons:- Electric shocks all the time. No solution for this problem with K.B

This is our first home after apartment living for 8 years, this experienced matter to us because it will be a forever home.. KB allowed us to keep our budget low and still get what we wanted vs other builders where options are not as a big range..

As first time home buyers the home buying/building process can be daunting. What upgrades to choose, construction process, and there is always a lot of money involved. My wife and I have been on the fence for a while on buying a home. The staff at KB Homes made that choice easy for us. From start to finish we were kept in the loop on every little detail in the home building process. All of questions were answered in a timely fashion. The final product presented to us was way above what we had even imagined.

The sales staff, the design teams and the construction teams were great. The lending process was made easier with helpful insight from our lender. Overall the experience was more pleasant than expected.

I enjoyed the process, enjoyed the weekly telephone calls from Reggie and I think the house is very well designed and efficient. Many thanks to all involved. This is an investment property for me and I am confident that the property value will continue to increase.

KB Homes is blessed with amazing and exceptional staff. Everyone is on top of things. I haven't worked with anyone from KB homes that wasn't friendly. The staff and the quality of my home are way above my expectations. I am happy with the process and my decision to buy my first home through KB homes.

It was a very pleasant experience with little to no stress. Anything that we saw along the way was fixed before all of our walk throughs. I thought the process would be a lot more stressful but it was fairly simple.

Right from the first contact with our salesperson, Rita up till meeting the construction contact and later our customer service contact Kerlyn, it's been an excellent experience. If I would do this again, I would because of the excellent service we received from these three employees above. Thank you for working tireless to ensure we have a home we are proud of. Thanks.

KB has excellent communication and follow through. They made the process easy and put me in touch with everyone I needed, from financing to a realtor to sell my old house. The incentives for doing so were excellent, and the end product was exactly what I was promised.

Overall, my experience with KB Home was wonderful. This is my first home ever so I even though I didn't have any knowledge about home buying and the process and there were moments of frustration, this was a great experience and taught me a lot.

If it means anything... I started this whole process without the intention of actually buying a home. I was actually browsing online and came across information about KB Home. So, I thought why not call and get a little info on how this whole thing works. Within two, maybe three conversations, I was able to build that rapport with my sales agent, Anh and I felt comfortable enough to move forward with starting the process. It was called "sight unseen". It was probably the best decision I made for my family and I. Where I'm from, being a homeowner was just a dream. I never thought I would be where I'm at today. But, I can say working these people, the impossible became POSSIBLE! I would do it all over again.

Overall I'm satisfied and I believe will grow to love my new home, though the overall experience was far from ideal. Ask better questions upfront, know what is vital to the customer and what options selections etc. could hinder those needs. Have more meetings upfront like a site plan meeting and walk the lot with the final site plan in hand before starting any work. Those two things probably could headed off my biggest issues. I don't expect perfection and understand unforeseen issues can arise no matter what level of planning takes place, but not learning from mistakes and then making proper process adjustments would be a failure that should be unacceptable to anyone.

Working with Stan ** (sales person) and Cesar ** (construction superintendent) it was very easy to understand the process since the beginning and they are very good to explain any question that I had.

The house is not perfect, there's minor issues we found after moving in and they were resolved promptly. I believe that having a perfect home would be the ideal but I don't think there's such thing as perfect. In a world where it is almost impossible to get perfect, customer service is paramount and so far KB home has delivered in that aspect.

The home overall is nice and turned out well. Financing and the design studio staff were amazing and really helped me through the whole process. I feel as the sales and construction could improve by being upfront and honest about any potential defects or deficiencies with the lot or home. The overall experience was positive up until I closed escrow, then the communication decreased and I felt like I did not matter anymore.

Never in my wildest dreams did me and my wife ever think that we would not only purchase a home but do it as quickly as we did. Thanks to all the staff, my new family member Debbie ** and everyone else for their role in making that happen! An unforgettable experience we will NEVER forget!

Interesting experience. It was amazing to see our house developed from a dirt lot to a home. The staff was amazing to work with and was always on top of their game. We found the option pricing to be fair, but the staff took the experience over the top.

Good price, Large home, Not the best at warranty work, it needs improvement or you as the homeowner just need to adjust your work schedule to work better with their subcontractors if you want that process to be smooth!

I am satisfied with my overall experience with KB Home. The home that I purchased in Leander Texas was my second KB Home purchase. Everything went smoothly with the sales office through the build cycle.

I made a Home buying reservation with Ms. Vanessa 2019 because she is so kind and explain very well to me about KB Home. When I come back to make a contract, I was disappointed Vanessa was not there anymore. Ms. ** was my sales rep, she is good at ERROGANT but does not care for her job for customers.

Our experience with KB Home from the time Gilbert showed us the house until the end is enjoyable. The Friendly staff (Gilbert **) who always have a smile and faithfully guided us through our journey is incredible and the professional loan officers (Gina ** & Tracy **) who are always ready to answer your questions in a trustworthy manner are amazing. They made our experience buying a new home easy and enjoyable, and after we moved in the customer care and support is outstanding (Devin **) took care of all the touch-ups in a timely manner and treated us not only a customer but like a family. Please continue what you've started because I will definitely recommend KB to my friends and relatives.

KB has been great. First time home buyers and the process was very smooth. We have a couple of friends that are contractors/builders and both walked the house with us multiple times prior to completing construction and said it was extremely well built.

KB Home was wonderful, from the sales team, the design studio team, mortgage, and construction manager. I was able to pick out the entire interior and really customize the home to my taste. I love that there were different options available for the floor plan. We were able to add a bedroom and bathroom which made the home perfect for my family! I love KB Home and highly recommended them.

From when we first did a model home walk through with Tony **, Studio Design with Jennifer **, financing with Vanessa **, construction with Mike **, and picking up the keys with Vivian ** we have felt like family rather than just being �sold� on something. They took our thoughts and desires into consideration so that a normally hectic experience was less stressful.

I highly recommend anyone that is planning to buy a new home though KB Homes and their entire team especially the construction/building team. Because really they exceeded my expectations through the entire process. They are very professional, caring, customer services, and were dedicated, for their job well done!!

It was a great experience. The staff is friendly, knowledgeable, patient, and overall great. This is my second paired home from KB. I would recommend (and have) a KB home to anyone who is looking for a new house,

Since KB Home provides an option to customize your home through upgrades so you can literally change the interiors of the home the way you wanted. The home also feels very high quality and the materials that are used for construction are really good. The warranty that KB Home provides is the best in the market. The price is competitive and in fact, it cost less than other top builders in the same area. You will save thousands of dollars if you go with KB Home. Overall, It's the best value for your money.

We recently moved into our KB Home. So far, I have been in love with it. KB's excellent staff was not only helpful, but transparent, which is so important in the homebuying process. All of their staff were on top of the ball when it came to response turnaround time, helpful information and tips and tricks, and responding to our concerns. I'm looking forward to living in my beautiful KB Home for a very long time.

On a scale of 1 - 10, our experience was a 12!! Laura and I could not be happier. The design of the home is excellent and is different/unique from most of the builders we looked at in our price range. Plus, the loft upstairs is what sold us. Excellent, excellent choice we made and we're very happy!!

My experience was great and I was informed from beginning and throughout the process. Jeff my sales agent and Tony Construction supervisor were amazing with calling me every week. They made the process easier and even when my husband suffered a tragic loss when his best friend passed away they were very helpful and even the VP of KB homes contacted us to show sympathy for our loss. I will recommend KB to all my clients, family and Friends. One of my friends actually closed right after me and they love their home too!

We are glad we went with KB Home, good quality construction and floor plan, good size lot with a decent view in a great location. It has turned out better than we expected and we feel fortunate to have chosen this option for our new home! The price was reasonable in the current market considering a new house should cost more than an older house. A key factor in choosing new construction with KB Home is their emphasis on energy efficient construction, and the fact that they have won numerous awards and strive to keep improving this every year. A more sustainable home means lower utility costs for years as well as a lower environmental impact.

I recently purchased a home with KB, and couldn't be happier. Everyone went above and beyond to put me at ease while going through the home buying process. My family will have many happy years in our new KB home!

In general, we were very satisfied with the ending, they kept us informed all the time, they are all very professionals, especially Mario who has a lot of patience to explain things with which we are not familiar. The closing of the house was as agreed, not one day more, not one day less. Excellent Company, I recommended 100%.

This was an amazing experience with KB. Staff are knowledgeable, professional, attentive and in general very good people. This was my first time building a home but my father who was alongside me for the journey of home building has had many homes built for himself and he mentioned he was very impressed with KB's service.

I would definitely recommend KB Home to a first time homebuyer. They made this process extremely smooth and kept me involved in the build. The sales counselors were always available during office hours to allow you to view your home as it got closer to completion.

As a first-time homebuyer and builder the entire team from sales to closing were informative despite all the questions I had. Everyone did a great job at reassuring me that the process is going as smooth as it can be.

As a first time buyer, there were a lot of things that I needed to learn and understand. Along the process, KB Home staff were so accommodating with everything that I needed for sound decision making.

It is a journey purchasing a new home, and KB has put their best in trying to ensure that a customer's experience is a positive one. Frequent communication and updates on the progress of construction and addressing any of my concerns were definitely helpful in the process. Delays are inevitable with construction and KB failed to deliver this home on time yet again. I would definitely advise buyers to factor that into their planning. Also, this home design did not allow for water softener, which is so important in this area. Overall experience is still positive.

Having a KB home is literally like building it yourself but not needing to pay for land. You get to choose everything from the design outside to the little details inside & make it truly your own unique home.

My KB Home experience was great. From my sales agent to the warranty team they strive to provide a great home product and providing excellent customer service is the goal of every member of the KB team I met. Ensuring the customer is happy is their #1 goal.

We had a great experience with KB Home. We are guided and updated in every step. They answer all our questions and keep us posted all throughout the process. Everything is so smooth that we had a great time purchasing our first home. Kb homes provide not just a house, but a home. No words can express how happy we are in our new home.

I knew KB was a large builder in our region so I didn't expect the service to be that great. But I was wrong. Went way beyond what I expected and would highly consider buying another KB Home based on this experience.

Wonderful experience, our sales consultant and construction superintendent were amazing throughout the entire process. They ensured our home was exactly how we envisioned it and worked hard to get us closed before the holidays. We can't say enough good things about KB and highly recommend them to our friends and family.

I'd absolutely recommend that you buy your home with KB. The experience is a positive one and they do their best to make it a memorable and positive moment for you and your family. The only additional advice I'd provide is that you stay incredibly close to your construction process and or ask questions frequently. I think that's a big component in keeping the process transparent and ensuring it meets your needs.

First let me start with the positive. KB home sales team was fantastic. They were knowledgeable about the community and surrounding neighborhood. They were helpful and prompt in all their responses. KB homes loans I would give 5 out of 5 stars every time. They knew what I needed to provide and gave me all of the options available. They answered my questions on time and even went the extra mile when closing was delayed due to construction and ensured that my loan was extended so that the sale did not fall through. The sales and loan teams were amazing.

Loved, loved, loved building with KB!! I will probably never build with another company again! I loved how they kept me informed throughout the entire process from finance options to every detail in construction!!

My experience with KB Homes was amazing from the beginning to end. Our sales consultant Tabitha ** made this possible with her hard work and dedication to providing extraordinary customer service. She was such a pleasant person to work with and always made sure we were 100 percent satisfied throughout the process. Trey ** our construction manager was also awesome to work with, he was very detailed and made sure he responded to any and all of our concerns in a timely manner. KB delivered an amazing house that now me and my family get to call home and we truly feel grateful and blessed.

KB maintained their schedule during a global pandemic. I don't feel like they sacrificed service due to the circumstances. I shopped for almost a year and I am glad I chose to buy from KB. They have excellent floor plans and great customer service. Great example of teamwork!!

Please be more thorough in inspections and be sure you are delivering a safe home to families. Based on my experience I feel that the quality of work done is sub par and only saved by the customer service that I am receiving to remedy the issues. Some of my electrical was placed between the drywall and stud which should not have passed inspection. I am worried if there is anywhere else in the house where this mistake was made. I was trying to hang a picture when I drilled into wire that should not have been there. This caused a spark that also blew out my electricity in that part of the house. Had that been my wife or kids using a nail this could be a huge safety issue where I would have reached out to legal representation. To be honest I am still wary of the electrical in the home based on that experience and definitely makes me think twice about buying a KB home in the future or even referring a friend to KB.

I appreciate all of the time each one of the members of the KB Home team took to make my experience less stressful and feel supported through the process and even after. I cannot thank everyone enough.

Overall we had a great experience! KB personnel did a fantastic job, they always were very courteous and attentive. We were very hesitant at the beginning to make the move of buying a new house during the pandemic and on such competitive market. They made the process easy for us first time home buyers and helped us to be.

For what it is overpriced, quality of materials, structure design, and labor was unsatisfactory. Others have warned me not to get a KB home but I was trying to be optimistic. I should have listened to them.

The best thing about KB Home are the relationships built with the KB Home staff. Anytime we had questions, there was always someone I could contact and get answers. We are completely impressed with the entire building/buying process. We are happy in our new home and continued relationship with KB Home's staff.

This is our first home purchase and KB Home's team made it real easy and smooth experience. Would definitely recommend anyone to buy home with KB Home. The staff is friendly and customer service is great.

KB Homes deploys hard working, knowledgeable staff to provide the best workmanship to building anyone's dream home. I will recommend them to friends, family, strangers, etc. for anyone looking to build a new house to call home.

KB Home made my home buying experience so easy. KB home definitely takes care of their customers through each step of the process. I previously retracted my purchase through another home builder and was hesitant to start over. KB home gained my full trust, I highly recommended them!

KB Home has great intentions for providing their homebuyers with quality and satisfaction. Their sales staff is friendly, professional, and dependable. The same cannot be said entirely for their construction management and chosen vendors, as I have spent much time in the dark as to warranty work being completed, leading to a very frustrating experience in which trust was lost. Overall, they deliver a comfortable and well designed space that is perfect for a small family. I am happy to be in my new home, but in all honesty would never want to repeat the experience of getting here again.

KB Home has be nothing but professional and caring during our buying experience. Being first time buyers, the entire staff has been extremely attentive and efficient. We such dedication and attentiveness, I would gladly recommend anyone making a purchase through KB. We were so fortunate to work with such amazing people, I would even go as far to call them part of our family. Thank you KB Home!

We regret our choice to buy a KB Home, although our experience was impacted by the pandemic. The people working in the neighborhoods are doing the best they can, but the company as a whole was not nimble enough to do a good job under the circumstances.

KB Home builds a very nice home in a pleasant community at a reasonable price. I would avoid several builders who receive many complaints. KB home is customer oriented and my research of customer reviews shows KB follows up on any issues for complete customer satisfaction. It has been a pleasure working with all the KB Home staff. Thank you!

We had a great experience with KB Home. We had a few hiccups with the lending officer in the lending department, however the sales associate and the studio consultation and the contractor was absolutely amazing. We actually felt like KB Home understood the style and the type of home we were looking for within our price and worked with us every step of the way. They were very professional and polite and extremely patient with us. We have already have recommend our family, who turned out to have bought a house down the street. We will continue to recommend family and friends all over to KB home. However the lending department can use some help with the communications among their customers. If it wasn't for the rest of the KB home family we probably still looking for a home. We are very blessed and overall pleased with KB home in Saint Cloud FL.

Don't buy from KB Home unless you have all of the information. Be sure to save every email for proof. It is an awful experience. Also, be prepared to NOT have your home when they project it. Be prepared to spend a lot of money.

Sales and financing staff made the home buying process as smooth as possible and were a pleasure to work with. Communication exceeded expectations. I originally had an outside lender but switched to KB due to significantly better customer service and communication than the outside lender.

Purchasing our new home through KB Home was an awesome experience. The staff is friendly and knowledgeable, and they provide weekly updates. We chose KB Home financing for our house, and it was a smooth process, just be patient through this stage of the home buying experience. We locked in a great rate as well! Our new home was built in a timely manner to our specifications, and we are super happy!

KB Homes strive to make your experience of buying a new home to go smoothly but to make it special. They make you feel comfortable to ask questions and if something needs to be taken care of it gets done. And even after you move in they make sure all is going well in your home and are satisfied.

Unsatisfied with my KB experience, very stressful. No communication, I signed my contract middle of February and closed 10/19/2020. Quality of the home is mediocre. I would not purchase another home from KB.

Highest level of proactive communication we have experienced with many home purchases. The staff was knowledgeable and always responsive. The quality of the work is great and we enjoy how energy efficient the house is.

As for the build it was ok. Workmanship flaws here and there, staffing was informative and warranty officer is working with me at the moment. As for Overall experience is still yet to come. Time will tell ONCE the settlement of the newly constructed home is stabilized.

Enjoy working with KB, Brett ** has been amazing and always professional and attentive. Great addition to KB with great customer service. Amidst of chaos of construction around us, Brett is here for us any time we need him. It mean a lot to us.

KB Home was demanding in the Market, and when they build the house in Moreno Valley location, We're visit the Model Houses and very excited to apply and after a week, we are happy to announced of Mortgage Loan officer that we are approved. That experience had started our dreams to come true. Thank's KB Home.

Working with KB Home to purchase our first home was easy and enjoyable. The staff members from the different departments (sales office, loan company, construction, and design home) work together to make sure the home construction and buying processes are moving along smoothly. My husband and I felt listened to and taken care of. We would definitely recommend our friends to work with KB Home in the future.

Love my KB Home and new community. From the sale staff, loan officer, design staff and construction supervisor this has been a most pleasant experience. The quality of materials used in and outside the home seem of superior quality. Loved that equity is already building. Loved the commitment of the staff to be working together to make KB homes a place that you want to live. Super Staff.

My KB Home was priced well and I am very pleased with all of the custom options I was able to include. The finishing touches on the neighborhood are also a pleasant surprise, and I feel that my home's value will appreciate as a result.

Overall the experience went well. Moving from department to department, everyone involved was pleasant and wanted to see us have the best experience possible. I would highly recommend a KB home. We are currently the only inhabited house on our stretch of the road and there is full construction going on around us and even still, the house is quiet, the workers are courteous, customer service has routinely followed up. Great experience.

From signing the contract to getting our keys, everyone we worked with did their best to make the process smooth and to make sure that we were kept informed of the progress. We really enjoyed the level of customization we were able to achieve through the construction & design studio options.

From the sales representative to the studio design, lender and building stuff, the KB team was amazing! This was a very stressful endeavor to me, as it was my first house. The KB team was very kind and considerate, always prompt to address my concerns. They were extremely patient with me. And then, the house is amazing, I could not ask for a most beautiful home!

KB has made it a wonderful experience for my family and I in buying a new home. The way we designed the house and the way it looks is everything we wanted. KB is an awesome choice if you are looking to buy a home. They are welcoming and passionate about what they do.

My experience with KB Homes is that they care about the work that goes into a home. They care about personalize it for each individual buyer and they are there every step of the way. They continue to make sure the maintenance of your home is worked out and everything is running as it should be. They care. The people that work for KB homes are an awesome Team.

There were a few issues around the house along with blue tape that we need to get fixed but it's been a long process and those items are still not completed. We are still waiting on KB to fix those items.

After my great experience with the whole KB home team then I saw the property and my mind was blown away immediately. It was built to my taste and I didn't have second thoughts about it. I'm really glad we purchased this home from KB homes. From customer service to delivery everything was excellent.

Our experience with KB Home was great. Marcy was the best sales representative to work with and John is a great superintendent. They both are great communicators and willing to help at any time of the day. We were so excited to move into our home and we were not disappointed.

Purchasing from KB was an excellent experience! As a first time homebuyer, I had so many questions and the KB team was always prompt at getting them answered. We are so happy with our home and we've already recommend KB home to several of our friends and family!

The staff is amazing! From start to finish, you're kept informed of everything. We were impressed at the quality of our build and the timeliness of any corrections that were needed. There were so many upgrade options available and we feel we got exactly what we envisioned in a brand new home from KB. The upgrade options were lower priced than expected and we were able to get everything we originally wanted, even with going in with a specific budget in mind.

The staff at KB were great to work with and made it a painless process to build our home the way we wanted. From design, to loan, to construction it was very easy! Our project manager, Juan, was especially great after construction started at keeping us informed and up to date. We never had a question go unanswered and we felt like we were the only client he had.

We bought our house during the middle of the pandemic and KB was still able to finish the house in the amount of time we discussed. We were unable to go to the studio to pick colors and different schemes for the house but the staff at the studio were able to help us pick everything out perfectly. We are very satisfied with the whole process. THANK YOU KB.

Sales staff were great to work with. Past that, it has been issues. The studio did not have any products that were shown. The superintendent did not come through on timeline of the house or the completeness of the house. The superintendent did not understand the plans of the house, we have a hole where we didn't think there was and a whole wall where a half wall was supposed to be. When working with the superintendent Drake ** after we had closed, it was awful. The projects were not completed and we were given attitude when trying to work through the issues with him (painting not being completed, concrete in the basement floor being raided and not flush).

I liked the experience it was much better than my last house that I bought. I did have to wait some time for financing to go through. I provided more information than they asked for and it still took a month. I'm not sure if that's a validation method, but it seemed longer than it needed to be. I love my home and everyone in the process was friendly. Thumbs up from me.

KB Home is not a custom home builder but I was able to get my fixtures and finishes the way that I wanted them and it feels custom to me and a much more affordable price. They were timely, responsive and I ended up with a great home and a great location!

We were sold on the attention to detail and quality, but have had to fight repeatedly to get items fixed on our punch list. Lots of sloppy work (concrete, trim and finish, floors), and to quote our Construction Manager "Well that's what you get when we're building 20 homes at a time".

The process with KB Home was very smooth. I purchased a ready-built home, so I didn't have to go through the design/construction process. I feel that my home is very well built and that the builder wanted to make sure everything was ready for me when I moved in. I felt much support from everyone through this process. Thank you KB Home!

As a first time home buyer, purchasing your 1st house is a scary transaction. Working in the Mortgage business for 10 years made it easier but scary nonetheless. My family and I have been so impressed by everyone at KB Home that made this dream a reality in the middle of a pandemic. Everybody involved in this transaction at KB Home made this process smooth as I would always received updates and where we stood. I think the most difficult part was moving in the day before Thanksgiving.

Thank you all for bringing our dream of buying a home to fruition. My dad has done handiwork and is extremely knowledgeable about builds from the ground up and he always comments on how well put together our home is. The location is exceptional and the fact that our lot fee was so affordable shows how KB Home is willing to sacrifice the bottom line profits to get people into exceptional homes. People were lined up to buy these lots and you guys helping with closing costs and affordable lot fees shows that the company's priorities are built on ethics and providing high quality, sustainable builds that families can enjoy for years to come.

When I was ready to purchase my first home I was a bit nervous about the process of building a new home. I took my time to go and see all the builders in the Manor TX area knowing I want my house built there. I went 3 other builders around the Manor area KB Home was my 4th builder to visit and once I came in to their model home and meet Cevero in sale office he welcome me in. I told him I was looking to purchase a home in the area so he handed me the key to their 4 model homes and said, "Go into all 4 and take your time look around and I will follow up with you in few minutes."

The KB Home Team has been the epitome of greatness. I am so blessed we chose them to build our home. I waited for so many years to find the perfect location, lot size, and floor plan. I am ecstatic that my wait is now over, and I have what my desires were destined to be. A special thanks to my Sales Counselor: Belynda **, Studio Consultant: Audrey ** and Construction Superintendent/Manager Construction Manager: Justin ** and Loan officer: Derek ** for being by my side all the way from application to close, from the tears to the smile. You all have brought me Joy. Thank you.

When a customer goes into a sales office or speak to sale that company needs to be responsible for the good work and bad work the person does. Not be told do you have that in written, like Mr. ** told me. I understand mistakes but I also understand accountability as well and KB has yet to do so. So when ask about KB I reply not a great choice specially when they had the option to make it all well.

We are satisfied overall with the home but with that being said a little disappointed that we were given inaccurate information regarding the flood zone. We asked numerous times if there were any concerns with it being a flood zone. We were told every time no. We were given the assurance that it will be taken care of and the area will be remapped. Praying they are correct.

From start to finish and then some we had such an amazing time. From KB model center to our amazing realtor who we highly recommend through KB & KB management in the model homes to our warranty manager, design center experience to our construction manager to basically every person who helped or worked on our home we give you our up most gratitude and love and respect. Dont sell yourself short. Make KB your future. I know we did!

The process from the beginning to the closing went very smoothly. The salesperson, Rosa, the superintendent, Jon, the design consultant, Leila, and the mortgage rep, Paulette were all very informative. They were always available to answer all our questions.

My dream was to purchase a new build home to retire in. In my search for my forever home I looked at several builders plans in several areas. KB had the floor plan I liked and the price I could afford in a location that is safe and quiet. I am very happy with my home which puts me close to family and old friends.

KB has wonderful people that are so helpful and knowledgeable. They are work so hard to make sure you feel like the home you are receiving is worth every penny. The company goes above and beyond to ensure that everything with your home is just the way you want it to be. However, the kB loans department must stem from a different area of the company because they are hardly ever in contact and they don't seem to care about your time as a home buyer. Once I got within weeks of buying my home it was nothing but issues and problems with my loan that came from early issues that could have been fixed if they were not ignored by the unprofessional people that call themselves loan officers.

It is a major decision to leave your friends and family behind when you retire and relocate to a different state. You want to find the right floorplan and more importantly, the right builder. Of all the builders in Florida, KB checked all the boxes for us. We couldn't be happier with our decision. The home is perfect for our lifestyle and is built with quality and integrity. The staff is superior and was very compassionate and supportive during every step in the process. Thank you for making our decision to move here the right one.

The sales and finance team do an outstanding job. The construction can be better, I believe it due to the overwhelming amount of homes they may be trying to push out causing issues on craftsmanship. Price on the their new homes are competitive for sure.

Our KB home came out beautifully! We're satisfied with our purchase. Though there are things that need to be fixed, their excellent customer service has been excellent! We appreciate the follow up even in months to come to make sure that we are satisfied home buyers!

I've applied twice for financing and both times a message appeared that someone would call me because KB Homes can't access my banking information. Why can't they access it like other lenders? Then, the lot that I was planning to purchase was sold by the realtor I was dealing with. I contacted him on Tuesday to say I was ready to start the process which included a down payment to reserve the lot. First he told me that the lot was "being sold" to someone who had an appointment later that day. I suppose I should have hopped in the car and gone over and put the money down. Then it would have been mine? He said he'd let me know right away after the meeting if it was still available. I didn't hear from him again that day so I assumed the lot was indeed sold. Then on Wednesday afternoon he emails me to tell me it's available after all and asked if I wanted to move forward.

My overall experience with KB was great!. This was our first house and Lori the kb realtor was on top of our updates and answered all my questions I had for her. She was really nice and kind to us. Ruben our super attendant is a great guy. Always answered my call and if not he always got back to me the next day. Anything I had wrong with the house he made sure it got done ASAP! This two made our first time buying a house great!!! I appreciate these two!

After only a couple weeks we had our home flood with sewage due to plumber leaving pipe in our drain. KB immediately worked on fixing this and starting the restoration. It has taken longer than hoped but almost done being repaired and back to how it was when we moved in. On top of damages to the house was about 15 or so boxes that had not been unpacked. About $2,500 in personal property was damaged. Still no resolution on compensation, but being assured there will be compensation.

KB Home provided a great experience for our first time buying a home. We would like to thank the staff and partners for striving to fulfill our needs. We absolutely loved being able to virtually design our home. It made the process much more enjoyable.

Overall experience with KB Home was great. Only minor issues to fix during walk-thru. We did have one major issue with plumbing - on day #2 of moving in, but this was resolved quickly and no issues since.

My family is very satisfied with the overall process of purchasing with KB home. Each team member was very patient and knowledgeable in their particular area. We had our many questions answered, and never felt I was inconveniencing anyone. Our home met our expectations, and I have nothing but positive things to say about the staff and their efforts. Great company!

KB is a good company and great customer service, Service Rep are there to help if you got problems. After you move into your new home, if there is any problem they will not walk away for years, peace of mind they will fixed any open problem with your home. Their major problem is with their Sub contractor. They move too fast to make these homes hoping they pass inspection and the construction KB manager and move to the next home. So, if you are fine to deal with it and follow up with repairs after you move, KB is a good option for a new home.

Management needs to be a little flexible with customer request. Though we are satisfied with our purchase, the quality of the material used can be improved and a small change in planning of home designs can help fix issues very easily.

My overall experience with KB Home has been great from start to finish. This is our first home purchase and the entire process was very smooth from start to finish and KB personnel were always available to address any questions and concerns.

The quality and workmanship of construction of KB homes is very poor. The smart homes are advertised to be much more smarter than they really are. The condition of the house that we received it in was extremely dirty. Disappointed.

KB Home did a great job constructing my home and providing quality work. The company has achieved excellence in the areas of the Design Center and Construction. It's mainly the hard work of Tad and Design Center staff that I am basing the rating. If it were based on the mortgage experience then I'd say 1, and if it were based on the sales staff then I would rate 4. If it weren't for Tad then I would have probably asked to terminate the contract. He gave me confidence and assurance that I'd get a good home and he delivered... Thank you, KB Home!

I was familiar with KB Home's work prior to starting this process. The quality and selection options were exactly how I expected and they made the process very painless. Overall we are very happy to work with kb to get into our very own first house.

Very satisfied customer. I am glad I went this route of KB on buying my first home, the services from all departments I received was very great and I would recommend any new homebuyers to come here. Couldn't be happier.

We really enjoyed the experience of building our new home. With the sales and construction staff, we really felt as if they were doing everything they could to make us feel welcome and enjoy our new home.

Working with KB Homes was a breeze! As a first time home buyer we were super nervous about building but everything went too smooth and everyone was so helpful. Our sales consultant kept us up to date and the construction team rocked!

I wasn't entirely certain what to expect from KB and was pleasantly pleased with the whole process. I believe the KB team to knowing their own features & benefits of their products from all departments lead to an enriching experience for my family. Thank you.

From start to finish the staff at KB made the process painless and simple. They welcomed my involvement in the construction progress and answered all my questions in a timely fashion. Would consider another KB Home in the future.

Don't get me wrong, I love the house. But there was need to fix. I have electrical issues need to be repair at my kitchen area, the address light not work off during the night, back patio electric socket loose, bathroom mirror loose.... KB Home please fix my house.

Don't hesitate, KB Home is the right decision. All staff members are on the same page and their missions and who they stand for all align. Communication is crucial in the homebuying process. With everyone being on the same page, this set my wife and I at ease. Our completion date was just a few weeks short of the due date of our firstborn. Thanks to KB Home and their staff, no additional stress was added and we welcomed our son into our new beautiful home.

I do prefer the way KB allows a lower base price and charges for each upgrade. This allows me to customize my home for less cost than most other builders. Buying package tiers like other builders do forces the buyer to purchase items they may not want to get items they do want. I like the a la carte menu. The key customer contact personnel are exceptionally gifted in making the buyer feel they are the only client they deal with. Always attentive and never harried or too busy to handle whatever was needed. Fast and effective. Quality control always made the buyers customer satisfaction the paramount goal.

From the beginning to the end we had a very good experience. We had been looking for a home in San Diego county for more than 2 years. Most of the houses for the price we were prequalified loan are either old or in the ghetto. We lived in San Diego all our lives. But when we discovered KB is developing a brand new home in Menifee it was no brainer. We got the best house for the square footage and it is a brand new build. We are truly satisfied and happy.

Our experience was a rollercoaster. The loan officer process was the worst I have experience but if it wasn't for Rhonda ** and the sales staff it would have been a nightmare. She was our saving grace. She provided us care a ease of mind when everything seemed hopeless and lost at times.

From the beginning in the sales office (Shelia **)! KB has the right staff and people in there front line! Very experienced team. They taught me a lot about new home ownership. Every time I leave the office it's always with good news. I would do it all over again if I could especially with the same people that helped me with my new home! Thank you and hope to work with all you guys again!

As a first time home buyer, had a pleasant experience with KB Home from contract signing to closing. Helpful and knowledgeable staff made the experience really great. Have been pleasantly surprised at the quick responsiveness to queries and questions. Would highly recommend KB homes.

The team here at KB Home Cypress at Hidden Hills will do everything in their power to get you into a new home. This team work diligently to get the house started with the restrictions of Covid -19. They protected both the buyer and their interest at the same time by monitoring the sales of contingent homes. The KB financial team has excellent communication skills which made the loan process a breeze. I waited 9 months for my home to be complete but now that I'm move in I can say it was worth every headache, every tear and every last penny I've spent so far. I Love my New Home. Thank you.

The home buying experience was made easy with the KB Home team. Our representative was very informative and stuck beside us during the entire 7 months while our home was being built. There was honesty & transparency throughout which lead to our decision to go with KB. Not only did they gain our business, but also our trust and life-long loyalty. I will be referring all friends/family to Debbie ** from KB Home Sales team.

My home buying experience went a lot smoother than what I had anticipated. Salesperson was very attentive as to what I was looking for. Underwriting was extremely helpful. Project manager was very knowledgeable in reference to any questions I had.

KB Home built my home during the pandemic and delivered my home on time. Their professional staff contacted me frequently about the status of my home, helped me with the process, and they made me feel like family. Buying a home with KB is like buying from family.

The only thing I have to say is that we are very happy with the total outcome of our new home with KB Homes from start to finish, thank you so much to all the people we worked with in the process to get our home to what it is today. We are so very happy with the outcome.

KB has a knowledgeable team behind every home purchase. The sales team is always very friendly. Their Lending team was more than competitive & fair when compared to other lenders. Their design team helped us compliment every piece of our home. Lastly, their builder team; specifically Hector has been crucial in being more than satisfied with our home buying experience. Thanks Hector & of course the rest of the KB team.