International Van Lines Reviews

We chose International Van Lines (IVL) to move us from Ohio to Connecticut about one month ago (end of August 2020), because our representative (George **) was informative, the price was in the middle of a range of bids we had received, and in particular, because we were told we were being given a “Binding Quote” that would not change based on the detailed photos, videos and furniture dimensions we had sent to him. Overall, our experience was poor for two reasons:

I’m not one to post reviews, but I’m compelled to share that our experience with IVL went well. As someone that has moved a few times I’ve had good and bad experiences. I was very pleased with the performance of IVL, their movers, drivers and sales rep (Justin). Our move was for a 4 bedroom house from New York to Seattle. In the midst of all the chaos they came through. They were on time, we had no damage or any surprises. We’re pleased customers here and would use them again!

We decided to go for IVL after interviewing five different moving companies for our move from CA to OR. After we signed the contract the nightmare started. They never contacted us to set up dates and time for our move and were super vague on details (we contacted them several times to coordinate all the details). The movers came 5 hours late the day of the move (nice crew) and said we needed to pay $1012 extra for our items, and no more extra charges will be apply after that. LIES!!! We have waited over two weeks for them to deliver our belongings, again no one will call to let us know what was going on, no customer service and plainly ignore all our emails, texts and phone calls.

IVL started out with great customer service. Man who quoted the cost really worked with me to make sure bid was correct since it had to be done with online tour. Things went downhill from there. We were not aware they were going to broker us to another company. The new company Energy Moving Systems asked if they could come a day early to prep the move. We agreed but it made finishing packing much more stressful. Then when all was inventoried the estimated price was $2000 higher. I called IVL and was told that you have to pay for how much space you fill up and no explanation as to why estimate was so far off. She didn’t seem to care.

Deceptive broker company. Advertises themselves as a moving company with no mention that they are also a broker under the same name. They do not list their affiliate movers anywhere on the website and only notify you once they are going to pick up your items. Initially signed a binding estimate based on the estimated square footage of the household goods.

We went with IVL although they were a few hundred more than others. They made us comfortable with their quoting process and Justin did a great job going over all the details. We had them move our 3 bedroom house and pack everything. It pretty much went flawless minus a day delay.

The movers showed up late and wouldn’t load our furniture until we paid a higher amount that was almost double the original quote. Once agreed, they load and expect us to pay the higher price upon delivery. They were late delivering and wouldn’t unload without a check. Then after several damaged items were unloaded, we found that one of the movers stole my wife’s 4000.00 wedding ring out of our master bathroom drawer, when we was using the bathroom. They didn’t have time to do a box count and said they needed to hurry to their next stop. Now we know why. The company said only 2 movers were assigned, yet we had three. They don’t know why. They said they couldn’t do anything about the ring unless they found it on their employee and said sorry about the lost and damaged items. Never use again.

My recent experience with IVL went well. Although it took me a month to find the right mover I’m glad I spent the time. I was getting quotes from rude salesmen that gave me low quotes, but I went with my gut. My rep Justin was awesome! My move went smooth minus one small damage which they fixed. I had a good experience and would use them again!

Do NOT believe when you read they are rated #1! After numerous phone calls and multiple submissions of our inventory list we were given a "binding estimate". Upon arrival the movers said we had more cubic footage...another 5k worth. When I questioned this, he said it had happened on his last 4 moves (RED FLAG). He also said it seems to happen more in the summer when they are busy (hmmmm). We had a gun safe to be moved as well; we were charged an additional $3500 for this item because evidently on both ends of the move, qualified "safe movers" would be hired. This did NOT happen. Once your stuff is on the truck...good luck getting anyone to answer the phone. Through the exchange of several emails we were (accidentally) sent someone else's quote AND overcharge. I reached out to this person and together we discovered what a racket this company really is. Consider yourself warned.

We received a quote for a multi-state move for a SF home of $7K with a committed pick-up date. IVL outsourced the move to Mover Van Lines based in Las Vegas. MVL was 1.5 days late with no explanation and no proactive communication about the delay from either IVL or MVL. The crew arrived and worked until after midnight, loading half of my items onto their vehicle and then presenting me with a revised quote of $17K, which I was forced to sign for them to continue their work the following day. First thing on Monday after the delayed pick-up that stretched into the weekend, the carrier's associate called me repeatedly to collect additional payments to reach the 50% pick-up fee and explained that delivery wouldn't be scheduled until I made the payments on the $17K revised contract.

My wife and I recently moved from San Fransico to Seattle. We moved from a 2 to a 3 bedroom house. We interviewed 3 companies and decided on IVL because of our sales rep Justin, and their overall reputation. We never hired movers and had no clue about all the scams out there. Justin did a good job of being transparent, straightforward and giving us the scoop. Other movers promised the world and gave us pricing of about $3000 less then IVL, but after researching those companies I quickly realized I was about to be scammed. Anyhow IVL did a good job. There was a slight delay on delivery for reason beyond their control, so I was fine. We got all of our stuff in one piece and the whole experience was pretty easy.

I’m not one to leave reviews, but as a business owner it was important to leave some feedback regarding my experience with IVL. Most people will stop what they’re doing to write negative comments, but I’m one to understand that leaving positive feedback equals the playing field. Anyhow my move was from Monterey, CA to Manassas, VA. We moved a 4 bedroom home with 2 cars. Their cost was in line, but the main reason I chose them was based on my comfort level. My rep Justin was upfront and honest and put me at ease.

I’ve moved a couple times and kind of know how things work so I went with IVL. Although a bit pricier than others it was worth not getting scammed and my stuff arriving. Took about 12 days to get my stuff and have no complaints. I’d use again.

Moving sucks, I’ve done it 7 times, and with movers. I had an experience with a previous company that taught me a valuable lesson. You get what you pay for. IVL was able to do my pickup last minute. They did a great job through and through and my family and I are grateful. I’d use them again and recommend them to anyone moving out of state.

Relocated my family from NC to Texas. I’m a vet and no stranger to moving. The military moved us over 11 times and 2 of those were with IVL. Their movers did a good job, we had no damage or delays. Their communication was a bit off, but I know COVID has caused problems for most business. All in all a good move and I would use them again. I’d also like to thank Mike J and Lisa C for being attentive.

We went to a fake page that said that IVL or International Van Lines was recommend highly. Don’t believe it. Apparently they subbed out my move to a guy from Czechoslovakia who hired people from Craigslist to move my stuff. Let alone the fact when it got to me it was broken, destroyed, crushed, look like it had been set on fire, was wet and had Pine Needles in it. They could barely speak English. They wanted $12,600 to move me from New Jersey to Florida, and they destroyed more than that in the move. I do not recommend them. Their insurance was a scam .. We chased the insurance company for two years in an attempt to get back what they Damaged and destroyed. We took color pictures. We sent it to all three of their fake insurance companies. I lost every lamp, every light, every bed (3), my dining room, set my living room set and so many things that were in closets destroyed. Many boxes never arrived..

IVL isn’t an actual mover: they’re just a brokerage. They hired a local subcontractor (Y & O) to do the packing. The scam here is that IVL reels you in with a reasonable quote and then the subcontractor comes in and tries to raise the estimate (which IVL declined to do in person “because of Covid”), supposedly because the inventory you provided over the phone isn’t accurate. In our case, the claim was that the estimate was too low by 70 percent. When you press them on this, they decline to detail in which ways it isn’t accurate—the movers just start yelling at you about how you’re going to completely fill their truck and they didn’t bring enough boxes. Then they have their “supervisor” call you and try to get you to agree if they knock a thousand or two off the new high estimate. Part of the method here is that they show up at the very end of the day (nearly 3pm) so that you feel you can’t get another mover.

My family recently moved from CO to AZ and hired IVL. Although they were a few hundred more than a couple others I felt most comfortable with my account manager. They sent a great crew to pack and load and got it done timely. The foreman Steve was a delight and went above the standard. I got everything in 5 days and without a hitch. Yes, I’d use again!

I’m not much of a reviewer, but I felt the need to leave some feedback due to the exceptional experience I had. First, I’d like to thank Mike ** and Justin ** for providing a great customer service experience. IVL saved me from going with a scam company that was abnormally cheap. Like most people I was shopping around and was surprised at the vast differences in price. IVL appeared more on paper, but the reality is they have me an honest estimate. As expected the movers showed up on the requested date and did their thing. They managed to safely move my 1000lbs safer and grand piano. Everything was delivered as planned and without damage or any scary surprises. I’m happy I did research and didn’t fall victim to one of these so called movers (brokers). Happy customer!

Let us start by saying that we have moved many times in our lives, both domestically and internationally, and this was by far the worst experience ever. To begin with, the communications between IVL, the local mover they contracted with, and ourselves has been abysmal. Agents who don't return phone calls and emails for days. No dedicated point of contact. All kinds of miscommunication. Then there is New York City Movers (**), the company that IVL contracted with for this move. These guys are as sleazy as it gets. Trying to slap additional charges on at the last minute, and on the other end of the move. Arguing with their own partner (IVL) over nickel and dime issues. Completely out-of-step with the customer, and our needs. Even arguing with their own movers here on-site.

As a military brat I’m no stranger to dealing with movers. I’ve used all the top-rated companies from United to Allied. This was my first time hiring IVL and the reason we did was because of their reviews and my rep Mike J. Unlike the others we got one month of storage free, packing was reasonable and they paid attention to the details that I know are important. We had a pleasant experience with office staff and their crews. I wanted to take the time because it’s well deserved.

INTERNATIONAL VAN LINES Was the worst experience ever in my life!!! Not only did they arrive in a broken down BUDGET RENTAL truck to pick up our stuff.. They had a mechanic show up and work on it for hours before they finished loading the truck..Arrived at 11 am, left at 9:30 PM! They showed up with 3 guys, they started fighting and 1 left so then there were 2. I WAS told by Laurie at IVL in the beginning:

My family chose IVL based on reviews and their overall professionalism. I’ve hired movers several times in my life and it’s never a fun experience. I’d like to thanks Mike **, Lisa ** and Daisja for going above and beyond to ensure my satisfaction. The move was for a 3 bedroom house which required a lot. The move was completed on about 6 hours then delivered in about 9 days. I had no issues on the delivery end and I’m a happy customer. Thanks.

We had an unbelievably awful experience on the receiving end of our move. The crew (one who did nothing because of an injury and two they found on Craig’s list) spent six hours (mostly taking breaks in the truck) just moving our items into the house. We had to put all of our beds and furniture together ourselves. When I unpacked the boxes, almost every dish was broken even though they were bubble wrapped and clearly labeled fragile. My dishes have survived a few different moves before this. I’ve never seen anything like it, and I would never recommend this company.

Well here we sit with our house fully packed waiting for the movers that were to be here between 10 am - 2 pm. They were to call 30-45 minutes before they arrive, it is now 1:51 pm as I write this. Zero call, and we have called them 8x. We have hotels booked as we are moving to another state and literally cannot stay in our current house one more night as the new owners now officially own it. This is the WORST experience I have ever had with a moving company. EVER!!! I highly recommend staying away from this horrible company. Who does to that people?? This is total bs and we wish we would’ve never went with these people. Thanks for making our move a nightmare!

I moved from Austin, Texas to Atlanta, GA last month. As you can imagine it was stressful and daunting with COVID and other things going on. Mike J. Did a great job and had patience with us. Their movers provided full packing and there were no surprises. Everything was delivered within 5 days and without damage. I was very very pleased with IVL. I don’t normally leave reviews but felt obligated in this case. I would use them again and suggest them to anyone moving out of state.

Moving as a whole is already a very stressful task. I've contacted International Van Lines in hopes that they will be able to alleviate some of that stress off my hands. What I got instead was probably one of the poorest customer service experiences yet. As a sales person myself, I was appalled at how everything was handled. Let me break down the events pre to post move:

Moving sucks, there’s no other way to put it. My company paid for my move from NY to CA so I went with the best. Mike ** did a great job overseeing the move. Lisa was awesome at following up and keeping me in the loop. Besides a one day delay the move went well. Even through the midst of this virus they got the job done well and responsibly. I would totally use them again if needed.

Finally, a company that does what they say. As a military brat my family has moved 12 times with movers. IVL is a DOD approved mover so we gave them a shot. My sales guy Mike ** was awesome! He was calm, smart and made recommendations that helped us. Their crew packed our 5 bedroom house in 6 hours and did a great job. Moving is never fun, but at least IVL made the experience good. They get my full recommendation.

I was very pleased with the outcome of my move. My relocation coordinator Mike was great! Unlike others they weren’t pushy, smart and helped me basically organize my life. Everything got to me with no problems and I was to thank these guys. Mike is a gem and the IVL crews were awesome!!!

Hands down worst customer service I’ve ever experienced. I caught them in a lie about a “broken down truck” which wasn’t the actual case and once this was uncovered they didn’t respond to multiple emails or phones calls while they had all of our belongings on a truck somewhere and wouldn’t provide us any information. Truck was confirmed to arrive Monday and a one sentence email response said they were sorry they have been on the phone but it will be Wednesday or Thursday with no reason why. They rest on the “our contract says things can change and unfortunately they did” yet again no explanation. Just strange in 24 hours delivery shifted 3 days and not one person in customer service will respond and they lie to a paying customer. It is inherently clear they just want your money and hold your belongings hostage so you are put in a bad spot no matter what.

Mike did a great job overseeing our move to New York. It’s obviously a very challenging time with COVID, however they got the job done and done well. The mover were on time, packed well and did an excellent job. No damage or surprises like Mike told us. I’d use them again and refer them for anyone moving! This was our third move in 8 years and the best so far!

I want to stop by and leave a review for IVL because of the great job they did with our move. My sales rep Mike was awesome. They’re smart, detailed honest and did what they said they would. I had no damage or surprises. I’ve moved before and this was the easiest.

International Van Lines has zero integrity and does not stand behind their services. They were hired to perform a small, pack-included 3.5hr move across state lines. The movers showed up several hours late. They then proceeded to leave trash, including packing supplies, empty tape rolls and dozens of 20oz bottles and cans, broken vases and other waste all over my home so it was a wreck before the real estate company could list. They delayed my move 3+ days without any advance notice. It simply didn't show up. When I called dispatch 4 hours after it was supposed to arrive they informed me it could take weeks to receive. Jumping hoop after hoop, without any other means to sleep or care provide essential needs for a family, it arrived 3+ days later.

New York/CA Move. I had a last min move to San Fransico for a job opportunity. After several weeks of research we decided on IVL. My move was for a 2 bedroom apartment and I needed storage for 2 weeks. The moving team showed up on the scheduled date, packed well and got the needful done. When I received everything I was pleased to see no damage. I think these guys are great and I would use them again. My sales rep Justin did a great job as well.

Moving in general is always so dreadful. Being that I’ve had a bad experience in the past I spent countless hours searching for a mover that’s reasonably priced, but has a solid rep. Two of my friends told me about IVL. My rep Alex made me feel very comfortable so I chose them. They did a great job with protecting my goods and getting them to the final destination with no problems. I’d also like to give a shout out to Mike the driver who helped me clean my house afterwards. These guys were fantastic and I would totally use them again.

Move to NYC. We had a last minute move and due to COVID we could not find a mover. We were freaking out because our house sold and we were moving. IVL came through last minute and picked us up. The movers were great! The whole experience was a lot less stressful than I thought it would be. They get 5 stars from us.

Moving is stressful and I’m no stranger to it. I’ve hired 7 movers in my day and worked with the best of them. IVL was one of the few that actually did what they said. They were on top of my move from the start and my rep Justin was great. All of my goods arrived with no damage and no additional charges.

This was the second time using IVL. The guys did an amazing job. I’m not much of a reviewer but thought it was appropriate in this case to leave a review. I’d use 'em again! I’d also like to thank my rep Justin for doing a great job.

I just used IVL to move from the Midwest to Phoenix. Horrible experience to say the least. I was extremely nervous about the move. I researched movers, and found some useful tips online to be weary of, so when I spoke to the sale person on the phone, she was very empathetic and put me at ease. I asked about temp control storage, additional fees upon loading, care for some items, etc. She assured me that IVL was a professional moving company and everything would be treated as such. In addition, I had insurance to cover my belongings in a move through my homeowners, so I didn't add additional insurance through IVL. I mean, what the point to be double insured?

Quality movers! Our experience was stressful considering the virus and hysteria. IVL managed the move well and got it done just in the nick of time. We were pleased with the outcome and would use them again for future moves.

I hired International Van Lines to move my belongings from NYC to Bristol, UK. After 3 months, I found out that my belongings were on a storage in Amsterdam and I would need to pay the storage fees out of my pocket to take my goods back. When I contacted the company, they were aggressive and threatened to sell my belongings. As you will find anywhere online, this company is not to trust with your belongings. They will offer you a cheap quote, and disappear afterwards. Every honest online review warns about this.

Move from NY To CA. In the midst of the virus IVL managed to get my delivery done and in a timely manner. I was to publicly thank them for going above and beyond when they didn’t have to. My whole moving experience was especially stressful considering, but they put me at ease and did a fine job. I would rate them a 5 out of 5.

International Van Lines was contracted by the corporation my husband works for. We had them do the works since we didn't pay. It was a move for a 6 bedroom house and 2 cars from New York to Florida. The movers that showed up were beyond our expectations. They were fast, efficient and handle out stuff with care. I've moved a couple times in the past, but this was by the far the best of experiences. My sales rep Justin and account manager Lisa were awesome. Everything arrived in the time frame needed and I was pleased with the overall experience. I would use them again and I would highly recommend them to anyone moving out of state!

We hired them based on reviews and referrals. Moving from CA to NY is a lot, especially with 4 kids. We had zero time to do anything so we had IVL literally do everything. We spent about $8500 for a 4 bedroom home with packing. They also shipped one of our cars. Surprisingly everything went to plan. My sales rep Justin was so easy to work with and he made us feel very comfortable. I wanted to stop by and leave a nice review for them and him.

My company hired International Van Lines to move my family from WA to FL. Considering the complexity of the move I was shockingly surprised that everything went according to plan. They were a solid choice and I would use them again!

I had a good experience with IVL. The moving team was very professional. They were on-time, packed well and finished in a timely manner. Everything arrived in one piece. I’d recommend them to anyone moving.

We hired IVL for a move to Saint Louis from Chicago. It was for a 3 bedroom, car and motorcycle. They sent an amazing team of 6 guys to pack us up in a day. The guys worked hard and we tipped well. Things went according to plan and hiring them was a good choice for use.

My move from Miami to NY went flawless. My account manager Alex and the whole IVL crew went above what I expected. I’ve moved before and this was a better experience than my last. Dates were honored, price was honored and there was no damage. I’ve recommended them to friends and family and would use them again.

I hired IVL based on their reputation. Their price was in line with some others I was considering, but my sales rep Justin made me feel comfortable. My move was from New York to Phoenix for a 3 bedroom home and everything went according to plan. I would recommend them and use them again if needed. Thanks IVL.

This was a very high end move I handled for my boss. It was my responsibility to find a good mover. I spent 2 months scouting movers and found IVL through a third-party website. My rep Justin and Brian did a great job managing the move from NY to LA. The guys packed and crated everything. I was totally happy with the outcome and would use them again.

I saw that this company had generally good reviews, so I booked them. I should have been wary when they didn't send someone out to evaluate the cost of the move. They rely on your own description, or a video documentation process which you have to spend time doing yourself, when prior to this, they would have sent someone out. Way to cut corners. Of course the estimate was about half of the actual cost, and that alone was a nasty surprise. Then, they subcontracted my move to another company, NY City Movers, instead of handling the move themselves.

International Van Lines did my move from NY to Miami. This was a very large move that required a lot of attention. The movers did a great job! I’d use them again. I’d also like to Thank Justin for his great work and attention to detail.

International Van Lines moved my family from a 3 to a 4 bedroom house. All packing and storage was done by IVL. The pick up took place in Houston and the final destination is Atlanta, GA. My experience went very well and I have nothing but positive feedback. I’d use them again and would recommend them to anyone planning an out of state move.

I chose them based on reviews, reputation and knowledge. My account manager Justin was great! He asked me to leave feedback about my experience so here I am. Their mover went above and beyond to ensure all packing was done to perfection. Justin was with me the whole way through and followed up multiple times. The move took about 2 days door to door and I got everything with no damage. They’re stand up people and did well. I would use them again if I had to hire a mover!

Moving is never easy! I’ve relocated several times and my moving experiences have varied. I always get nervous when picking a mover, but in this case IVL’s reviews are what got me. I’m smart enough to know that the cheapest mover is the last option. I look for quality! Anyhow, they moved my 3 bedroom house into my new 4 bedroom house in NY. The move went well with the exception of a minor delay which I was fine with. The outcome was great and I’d use them again!

I read reviews for IVL and called them for a move from CA to Ohio. My friend is also moving so we are putting all our stuff on one truck to get a discount because it's going to the same place. I call these people and I talk to a guy who asks me to go through and tell him what I have to move. I say it's a 3,350 sq. ft. house... 4 bedrooms plus an office. While on the call I go from room to room in my mind and make a list of what I have. I'm not thinking it's going to be a final list...just sort of an estimate type thing. So, he asks me how big the other house is that we're moving. Even though it's much smaller, I tell him just to double my house.

No complaints! The crew packed my 4 bedroom house in Nashville and moved us to Denver. The cost was reasonable and job well done. The communication with the sales reps was great. My coordinator Justin went above and beyond. I’d totally work with them again.

***BEFORE YOU BOOK, PLEASE READ*** The emotions I experienced throughout this process and after, Anxiety, anger, fear, extreme stress, feeling that I have been cheated and stolen from. Have you ever been so angry and frustrated you wanted to cry? I have not until this. I had no idea a business could ever bring this level of emotion out of me. This was a nightmare.

As a veteran in the world of moving I’ve dealt with every major Van Lines and mover on the planet. Corporate moves don’t always go as planned, but in my case with IVL it did. How they spent the time educating me on what to expect was amazing! Their movers were highly trained, polite, well presented and hardworking. Arthur, Lisa and Sean were very attentive to me and my family. The move was smooth with no hiccups. Crew on time and packed very well. I was beyond pleased with the outcome of the move and would use them again.

This is the third time I’ve used IVL and had another great move. I shopped around this time, but decided on them because of their reputation. My rep Justin and Lisa were on point with everything. The movers go here on time and I was able to settle in and start my job as I was hoping for. A+ service from the whole team!

I moved from Austin, TX to Murray, UT back in October of 2019. The IVL crew packed and loaded the contents of my 5 bedroom house and managed to do a great job. The movers were on time and performed well. My company paid for the move so I had them do the works. This is the 5th time moving and by far the best moving experience I had. They made it stress free and they were very pleasant. I would use them again!

All in all I was pleased with the outcome. My company hired them so I didn’t really have a say. They did what they promised and I would use them again. I had no issues with damage or delay which made me very happy. IVL are stand up people and do what they say!

International Van Lines is a great group! Lisa, Justin and the foreman Mike went above and beyond to ensure my satisfaction. My move consisted of a 6 bedroom house from FL to CO. I ended up with no damage or any issues for that matter. Their quoting process was easy, they were polite and I would totally use them again.

Overall my experience with IVL went well. Being that I had no damage, delays or overcharges, I can't complain. The team they sent was great! They worked diligently to make sure everything was done in a timely manner. I've had to hire movers in the past and this was one of the better moves. I would use them again if needed.

IVL moves my family from Houston to Port St Lucie, FL. This was a move for a 6 bedroom house, 2 cars and a grand piano. I spent weeks searching for movers and after reading all the reviews IVL came up number one. My rep Justin was the best. He offered us a virtual walkthrough, flat price and everything he said came true. The crews were amazing and I have no damage or added fees. My experience with IVL was great and I don’t mind leaving them high stars.

I hired IVL based on their reviews and referrals. Initially I thought their price was a bit high, but for what they provided it was worth it. Their customer service was great! We had a personal account manager (Karin) who was amazing. Everything went well minus a slight delay. It was a 5 star service in my opinion. I’d work with them again if needed.

My experience with IVL was pretty solid. My sales rep Justin was very thorough and did a great job explaining the details. I’ve moved several times and this was one of the better moves. I would recommend them.

BEWAre of International Van Lines. They represented themselves to us as a moving company, but they are a broker who sold our move to a company that hired an incompetent day laborer to complete the move by himself, with limited help from the driver. He spoke zero English, had clearly never worked as a mover, and tried to take the pocket knife my husband had to lend him because the driver did not have a box cutter for him. We had to walk to the location and point to show him where to put EVERY SINGLE ITEM because he did not understand any English. The driver kept yelling at him, "Push!" because he didn't know how to take furniture upstairs. It was very dangerous.

Worst international moving experience, ever. DON’T USE IVL! Problems included:

My wife and I hired IVL for an out of state move from Queens, NY, to Pompano Beach, FL. The crew that showed up did an excellent job packing, loading, and getting things prepped. I was very nervous about the move, but in the end, I was delighted with the outcome. I've worked with movers several times in the past. IVL was by far the better of all the movers. I would use them again, and they get five stars from me. Also, my rep was Justin. He was very detailed, polite, and got back to me on time.

I've used IVL three times. The most recent move was from Naples, FL, to San Francisco. My move was quite small, but since it's everything I own, I wanted to make sure I went with a higher-end company. The crew at IVL did a great job again. They packed & loaded very well, got my goods to my destination in a week, and I had no damage. My sales rep Justin is excellent! He always pays attention to detail and oversaw the entire moving process for me. Thanks again, International Van Lines.

Moving from Claremont, CA to New York was a mission. Dealing with movers and moving all your stuff can be very stressful. IVL helped a lot with me managing my stress by overseeing all aspects of my move. I'm no rookie to working with movers and must say that IVL was great. They were on-time, packed well, and did the needful to ensure my satisfaction. Everything arrived in one piece and with no headaches.

Today I received my delivery, and I'm pleased with my experience. Packing and loading a five-bedroom home is challenging, and the IVL crew did a great job. Their movers were fantastic, and I owe them all the credit. We bought them lunch and tipped them very well. As for the front end, I would like to say thank you to Justin, who walked me through the whole process. As most of you know, moving can be very taxing, and he made sure I was at ease the entire time. With that said, I had no damage, nor did I have to pay anything over what they had quoted me. I opened a Yelp account specifically to leave them a useful review.

Moving out of state is not for the faint of heart. Never in my life did I have to hire a mover and learned quickly that the moving industry is full of scams and scoundrels. IVL was referred by several consumer websites that claimed they were the best. IVL was a bit pricey, but I would rather spend money on quality, especially for a move. I moved from Boston, MA to San Jose, CA, for a 3 bedroom home. Crew members were on-time, packed well, and did the needful to ensure a positive experience. I would recommend IVL to anyone looking for an out of state moving company.

Moving, in general, can be very stressful. However, finding the right company to move you is even more mind-boggling. Since I was a first-timer, I didn't realize how many complaints movers get, even the largest companies. After about a week of research, I stumbled upon International Van Lines. I found them listed number one on several consumer websites who claim they're the best. With that said, I gave them a shot. My experience from the initial call to delivery was smooth. My sales rep Maggie was very kind and attentive to my needs. She was also genuine, which I liked. My move was for a three-bedroom house which required packing. They sent a team of 5 who did a great job packing everything up promptly. The crew was very professional and made sure the preparation was done right. The delivery to my new home took 2 days, and I had zero damage. I hope I don't have to move anytime soon, but if I do, I will work with IVL again.

Most dishonest company I've ever worked with. They people to put 4 and 5-star reviews to cover up the real reviews of 1 star. Read the reviews and you will see similar statements, slightly different but still the same. Their quote was ~$4k less than what I finally paid. Bait and switch at it best. I used them to move from California to the Midwest. Everything seemed fine when they loaded the truck with 3 people. The nightmare started when it came to delivering my belongings. They were 2 weeks late. When they actually showed, it came in an extremely old non-moving style truck with one person and no ramp. Unloading EVERY SINGLE BOX WAS CRUSHED. I ended up helping unload. After they emptied the truck, I found furniture and boxes that weren't mine. I rented another storage unit so I could go through everything and found half of my clothing missing, broken items, many irreplaceable items and art.

Moving, in general, is very stressful, but it was extremely challenging finding a company that I trusted. I moved several years ago and had a traumatizing experience, which caused me to research movers for weeks. It appears that having a good reputation in the moving industry is next to impossible, and IVL was the best I found. Several reviews were excellent, so I gave them a shot. My sales rep, Justin, was very detailed about the process. Also, unlike the other movers, he was not pushy, which I liked.

Florida Bound. I recently received my delivery, and I'm pleased to leave this review for IVL. The guys did a great job the whole way through from the packing to the sales process. I've worked with several movers in the past, and this was the most stress-free. IVL was a bit pricier than others, but it was well worth it. I've used the method of price shopping movers in the past, and it ended up costing me a lot more. I had no damage, additional charges or problems the whole way through.

I recently moved from Los Angeles to Jacksonville, FL, with IVL. I chose them based on their reputation and feel. I liked the fact that my sales rep (Justin) was not pushy and listened to what I was telling him. I made the mistake of submitting my information on a website and must have received twenty calls from brokers and pushy people trying to get my money. IVL's team was on-time, performed well, and did everything they needed to do to make sure the job was done right. The crew that delivered was different, but they were also very professional. My experience was excellent, and I would use them and recommend them to anyone looking to move cross country.

International Van Lines performed my move to Beverly Hills, CA, to San Fransico. My move consisted of a three-bedroom home that needed packing, loading, and crating on a couple of paintings. They sent three movers that did an excellent job packing and loading. They made sure everything was secure. My move overall went well, so I want to leave them five stars. I'd also like to say thank you to my sales rep Justin, who was great the whole way through. I would use them again.

The contracted mover brought a truck that was too small, lost pieces of beds, etc. and forgot pieces at my house. He communicated well before the move, but fell apart the day of the move. I ended up filling my car and camper, and still had to leave things behind. Worst move ever.

The movers forced us to move in one day, leaving after midnight: They didn’t leave until after 12am (midnight), despite us originally scheduling a two-day move with the company. We had a 1yo and had to sleep on the floor of our bare home that night. During pickup, the movers were incredibly unprofessional. To dispel any myths that we are needy or uptight movees, we always try to make it a good experience with our movers, we bought them drinks and lunch in an effort to make them feel welcome. We didn’t get upset when the move went past midnight and remained professional the entire experience. That being said: My wife and I had to help the crew pack, despite us paying extra for them to pack, due to their forcing us to get it done in one night - otherwise, they probably wouldn’t have left until after 4am.

UPDATE: International Van Lines is trying to work with us on our shipment. They have been in contact with us and seem to be genuinely trying to get us our stuff as quickly as possible - they are air shipping our stuff.

The company has made contact with me and resolved this issue.

Moving from Nashville, TN to Atlanta, GA was a bit challenging for my family. I had received a last-minute job opportunity and needed to find a mover quickly. IVL came up number one on three different consumer websites, so I decided to give them a call. They quoted me $3850 to me and packed my 3 bedroom house. Their price was reasonable, and they provided the service they promised. My sales rep, Brian, went above and beyond to make sure I was pleased. He stayed with me throughout the move and notified me of all updates. Their service was excellent, and I would work with them again if needed.

Move locations: New York to Chicago. Move Size: 4 bedroom house with a grand piano — my employer-contracted IVL to handle my move. IVL is rated number one on their list, and I agreed that they would be a good choice. My move size required 5 men and full packing. It took the crew about 8 hours to get everything done, and they did it well. The foreman (Mike) did a great job managing the team and making sure all my items were handled with care. I needed a full truckload which made the process of delivery a bit easier. It took a couple of days to get to my new home. The delivery crew was different but just as good. I had no issues throughout the move. The guys did an excellent job off-loading and setting up my furniture. I would use them again, and I will be rating them very high with my company.

I spent countless hours researching movers. I've never worked with a moving company, but I've had some friends that were ripped off by moving companies. A Google search helps but doesn't reveal the whole story about a company. I went to Consumer Report and the DOT website for my information. IVL came highly rated, so I felt comfortable working with them. The fact is their price was not the cheapest, but I was not looking for cheap, I wanted quality. My rep, Justin **., was great! He was not a pushy salesman like the others and did an excellent job of explaining everything to me with a sincere approach, and I did not feel pressured. The crew then sent was on time, and Mike **. the foreman was great at organizing everything. I left them 5 stars on their performance sheet and wanted to take some time to leave a review. All of my goods arrived with no damage and no issues so I was very pleased and would use them again if needed.

I placed an order with IVL to pack, pick up and deliver all my possessions in and 18 wheeler-with that 18 wheeler being the one to pick up in Brooklyn and drop off in California. We agreed to a price. The very next day IVL increased their price by $1000 because they made a mistake and needed to add 10 more boxes! They also lied to me and ended up having a shuttle service, NYC MOVERS, LLC, pick up and deliver my possessions in a Penske truck. NYC MOVERS stole a poster and delivered a kitchen box of possessions past the 21 day agreement! NYC MOVERS delivery staff asked me how much of a tip I was going to give them and added the cost of the stairs to their tip--of $115 for two men. They were very nasty too. At this time I filed a complaints with the Department of Transportation for International Van Lines and NYC MOVERS, LLC of which now reflects on the records. Each company is responsible for an outrageous disservice.

I will write a longer review later and will be filing a claim but wanted to warn anyone seeing the positive reviews. This company, International Van Lines completely lied to me. Told me they had their own fleet of trucks and their own verified people working for them and did not subcontract out - which is one of the main reasons I went with them after doing research. LIE.

We hired IVL after researching moving companies based on their high ratings. My experience has been absolutely horrible. First, the guys who picked up our belongings failed to wrap and protect many of our larger items. One dresser completely fell apart. My great aunt's solid oak dresser is damaged on the feet. They didn't secure the hardware for any of the bed frames and 75% of it is missing so the guys who delivered it couldn't reassemble my furniture. Other smaller items were damaged at some point. These guys didn't even put covers on 2 out of 3 of our mattresses so when they arrived, they were absolutely filthy.

International Van Lines was contracted by my employer to move my personal possessions from Atlanta, GA to Monroe, LA. I received everything yesterday and want to take the time and leave some feedback about my experience. Quoting process: my sales rep Justin, was great! He thoroughly went over an inventory list with me, answered all my questions, and was always quick to pick up my calls. The conversation lasted 20 min, and he emailed me a binding estimate. Pick up day: The crew showed up on time as planned. They appeared and were very kind to my family. They did an excellent job packing and prepping my goods.

I moved to Pompano Beach, FL, from South Carolina back in June. I waited to leave my review because my stuff was in storage and I wanted to make sure you got everything. They went above my expectation in every aspect of the move. The crews were both excellent and efficient. My sales rep, Justin, was easy to work with and always picked up his phone, and their prices were in line. I was very nervous about making this move, but I am pleased to say that my experience went tremendous and using them again would be a no brainer.

I had to ship 40 boxes to my grandmother in London. I contacted FedEx and UPS, who were both extremely expensive. I started doing some basic research on shipping companies and came across International Van Lines. They had a parcel shipping service direct from NY to London. It was ocean freight, but half the cost so I decided to go that route. Their guys picked up the boxes, palletized and shrink-wrapped them. It took about a month to get to the final destination, which was not an issue for me. My grandmother got everything, and she contacted me saying that the guys were great and she had no damage. I was happy with the experience with IVL and would consider them if I had to ship or move overseas.

Bad miscommunication on the front end about when they were going to actually be moving our stuff into our new house (a day later than what we had agreed to), another bad miscommunication about being able to move a piano (we were told the day before moving that no, they actually could NOT move pianos even though they initially said it wouldn’t be a problem, so that was fun to figure out..), and then after what they did move was unpacked and set up, multiple items were damaged and we still haven’t been able to file a claim with them about it because they won’t return calls/messages. Would not recommend this company.

"VETERANS" out there, do not give this company any of your hard earned money. Get an Pod, pack it yourself and know your things are safe. Based on great reviews I hired IVL To move my one bedroom apt. from MD. to FL. The sales person was nice but failed to tell me that the move was not made by IVL but by another company (Original Moving). My quote went from under 2K to almost 4K for my (one bedroom apartment which at the time of pickup was minus a couch a kitchen table, chairs and hutch) which were included in the original quote. They charged $312.00 to wrap things that I did not ask to be wrapped. I bought new boxes and carefully packed everything. They only had to pack the big items. Too many of my things were delivered damaged, broken or just missing.

It's hard to find good moving companies, especially in Florida. I spent countless hours on the internet, only to find bad apples everywhere. It seems that the industry has a lot of complaints, regardless of the mover. Although IVL has some complaints, they were mentioned in Consumer Reports as a top-rated moving company. They were a bit more expensive, but well worth the money. They moved my 4 bedroom house locally in Florida and did a great job. They managed to complete everything in 2 days and without any issues. I got all my stuff, no damage, no charges, no hassle. All in all, my experience went very well, and I would plan on using them again if needed.

I hired IVL back in May for a small move from Atlanta, GA to Hollywood, FL. My stuff was in storage for a couple of months and just yesterday received everything. This is the 5th time I had to hire a mover and they were by far more professional than the others. I had no damage so they clearly did a great job packing and protecting my household goods. The crew that picked up and delivered were both a delight. I would also like to thank my sales rep, Justin who did a great job overseeing the entire moving process. I can thank them enough and I wanted to take a moment to leave them a 5 star review. Keep up the good work IVL.

Move a 1 bedroom apartment half-way across country. Loading the truck went well but then again I did most of the packaging ahead of time. The move in was terrible, most of the boxes were broken which they probably did when they moved them from truck to truck, they left the apartment a mess, broke furniture and came up with a "per step" charge. Terrible experience.

I hired IVL for a move to New York to Detroit. The guys did a fantastic job. The crew showed up on time, packed well, and I got everything with no damage. I would use them again. Everyone seems really nice. Would recommend them to friends.

International Van Lines came recommended by Consumer Report. I've moved several times and had a horrible experience. This time around, I did my research and found IVL based on referrals. With all the garbage on the net, I was able to narrow down my pick to 3 stable companies. The main reason I went with IVL was because of my rep, Brian. They were a bit more expensive than others, but he made me feel comfortable, and he wasn't pushy like the others. Their moving guys showed up as planned and went to work right away. Everything was packed and loaded promptly. Unlike my previous experiences, I had no damages, overcharging or having to deal with rude movers. The experience was A+, so they get 5 stars from me. I will refer them and use them again if I ever need a moving company.

Got a quote on an initial call to International Van Lines for ~$3500 based on my guess of how much I had to move. Told them I will need to do a more detail assessment. They never sent someone out to see what I had to move. Other companies came over to do a true estimate. The sales person was so good at telling me the estimate would be very close to actual. After the truck was filled, I was told the total amount was $6500 and pay in cash to get my belongings delivered.

My move to Boston went well. The crew was on time and did everything as promised. My move was not that complex, but just like anyone else, I wanted a smooth experience. IVL did a great job throughout the entire moving process. I hope NEVER to move again, but if I do, I will choose IVL for my move.

I wanted to take a minute and write a review for International Van Lines. I've hired movers on several different occasions, and working with IVL was a breath of fresh air, starting with my relocation coordinator Justin. My move was from California to IL for a four-bedroom house, car, and two motorcycles. As you can imagine, I was very nervous about the process considering the value of my things and complexities. The foreman Dario and his crew did a fantastic job organizing my stuff in a way where it fits in the truck like a puzzle. They sent a different vehicle for the automobiles and motorcycle. It was a two-day move, but things got done right. It was a straight delivery to my residence, so I received everything in 3 days. I ended up with no damage or added charges, which was a lot different than my last experience. Working with International Van Lines was great and needless to say I would call them if I needed another moving company.

I hired International Van Lines to do a long-distance move for a 1BR apartment. Delivery was late and almost everything was damaged or broken. I missed 2 days of work, because they lied about the delivery time. Bad communication. My concerns were passed around from person to person; phone calls were unanswered, e-mails were unanswered. Delivery men were scary, rude, disrespectful, and aggressive. Literally screaming and yelling and throwing my furniture. As a woman, I would not feel comfortable being alone with their employees and would never hire them again. If I could give 0 stars, I would.

My move to Los Angeles went well. I've used IVL before and decided to give them a second chance because my first experience was excellent. I dealt with Brian, Alex, and Lisa, who did a great job staying on top of things. The guys showed up on time and did what they needed to do. The move took about a week from start to finish, and I got everything with no damage. I would work with IVL again if needed.

Moving is always stressful, regardless of where or how much stuff you have. I've hired a mover on 5 different occasions, so I'm a bit of a vet. The main reason we decided on International Van Lines was due to their online reputation and referrals we received. My move was to LA for a 3 bedroom home which required full packing, loading, crating, etc. My company paid for the move, so I did not want to spare any expense. They sent a 5 man crew who did an excellent job packing. The team was on time and very professional the whole way through. Everything arrived at my new home with no damage or loss. My company also did not have to pay a penny more than what was quoted. I was delighted with my experience with IVL and would use them again. I would also refer them to anyone making a cross country move.

I booked the move with Justin and together he and I listed everything I was moving and he gave me a quote and assured me when we spoke the second and third time that the quote was locked in stone and would not increase. The day before the move, I called the company to get a pick up time for the next day and to ask a few questions. I spoke with someone named Rubina at 281-345-2695 ext. **. She gave me an approximate time that the movers would arrive and assured me that everything Justin and I had discussed was fine. She said not to worry about anything.

I would give this company a lower star if I could. This has been the worst experience of my lifetime. IVL has lied and lied to my face after taking my large deposit of 1255$. This is my 2nd day waiting for them but no one have yet shown up. In short, IVL Gave my contract to Spark Moving Company. They never told me this until I called them during my pick up window period and asked who and when’s the pick ups happening. They never sent any updates on when the pick up will be after my window started. Lisa on the phone was the rudest ever. She has no respect and does not know how to talk to customers. Justin is only there to take your deposit and once he secures that you will never speak to him again.

IVL relocated my family to Worcester, MA from Boston. It was a smaller local move, but it's everything I own. Even though IVL was a bit more expensive than others, I didn't mind paying because of their reputation. I've hired a moving company before based on price, which ended up costing me way more than hiring a quality company. My sales rep Brian made things very easy for me. He managed the move from start to finish and literally called me after delivery to make sure I was pleased with the outcome. I wanted to take the time and leave them 5 stars because of the job well done.

International Van Lines did a fantastic job with my move. I don't often leave reviews, but in this case, it's worth it because the moving industry is shotty. I picked them based on their reviews and my sales rep, Justin. Justin was very attentive and made sure all my questions were answered. Unlike other companies, they didn't make me feel pressured to book my move. Their movers showed up as planned and packed to perfection. Everything was delivered with no damage, so I was a happy camper. I would use them again if I were ever to move.

I recently moved to San Francisco from Austin, Texas. My move was for a 2 bedroom apartment which also included full packing, loading etc. Since my company paid for the move I had them do everything, I must say that they did a great job. The movers were polite and very professional. The job was well done with no damage, no extra charges and no loss. I've never in my life had to hire a mover, but the stories I read online are scary. I 100% would work with IVL again. Shout out to my sales rep Justin and the foreman David.

Justin ** booked my move with IVL and I was confident that a simple one bedroom one bathroom move would be worth paying the "pro-rated top movers" for a seamless move. Upon arrival ALL of my boxes were MISSING. All of the items I own were lost other than big furniture. Lakale ** in Customer Care had no answers, Lisa ** the account manager was not able to help, and finally after weeks of them "checking the warehouse" Jeremy ** offered me a couple hundred to not go through claims... I STRONGLY encourage NOT going with this costly moving company just because they promise professional care. I will continue to recommend people to go elsewhere until someone is relatively reasonable in rectifying this horrible experience.

My move from New York to Boston went well. I have no gripes other than a 2-hour delay on pick up which they rectified — being that I've used moving companies before I can say that IVL is an excellent company. My rep Alex treated my like he cared and not like a sale. I spoke with another over who claimed they were vets, but when I did the research, I found out it was just lies to try and gain my business. Several consumer groups suggested IVL and they maintain an excellent rep so they won. I hope I don't move anytime soon, but if I do, I will use IVL again.

I recently moved from Houston, TX, to Cambridge, MA. IVL was our first choice because of its reputation. My moving experience was beyond what I expected in the right way. The packing was done efficiently, and everything was received with no damage. As many of you know, moving is very stressful, so it was a breath of fresh air to deal with a quality company. I had zero damage, hidden charges, or problems for that matter. I want to thank my sales rep, Alex **., who did a great job working with me and meeting my deadlines.

Finding a quality moving company was challenging. The internet has thousands of topics about moving, moving scams, and complaints. The moving industry seems a bit shady, so I was glad to have come across International Van Lines. My move was only a 2 bedroom, but it's everything I own, and I was on a tight budget. Their movers were on-time, prompt, and very efficient. It took about 4 hours to get everything done and my delivery to Las Vegas took 48 hours. The experience went better than expected and I would use them again.

My move to Nevada went well. I had no damage, loss, or additional charges. I've used them once before and had a good experience, so I gave them a second move. Moving is stressful, so I was thrilled to come across International Van Lines. I would recommend them to anyone planning a long-distance move.

I had a difficult time finding a mover that could deliver to New Mexico promptly without being charged a ridiculous amount of money. I received several quotes from reputable moving companies and chose IVL because they gave me comfort. Unlike the other movers, I spoke with they did not try and pressure me to provide them with a deposit. In fact, my rep Alex did the opposite. He went over all scenarios, including worst case scenario which I appreciated. The pick up took place in Seattle and the entire move process took about a week. The guys that handled my move were very professional. They were timely, dressed well, clean truck and worked their tails off. I hope I never have to experience another move in my lifetime, but if I do I would consider International Van Lines.

I hired International Van Lines for an overseas move for my parents. The move was from Chennai, India to Austin, Texas. It was a very stressful experience trying to find a mover with this kind of knowledge. IVL came recommended by several consumer groups and maintains a good reputation so my comfort level was good with them. My sales rep Nico was very attentive to my needs and made sure all customs paperwork and documentation was done promptly. I have never worked with an international moving company before, but my experience with IVL was excellent and I would suggest them.

I was given a quote that was 3k lower than what it ended up costing me. They overcharged for packing materials because of the immense waste of products they use (just so they can charge you for them). They wrapped items that did not need to be wrapped (also so they can charge for them). I was told during my quote that my items would be delivered on the 19th or 20th with no problem. I didn't have access to the apartment until the 19th. A week prior to delivery, I was told that they needed to deliver on the 18th or it would take another week or so to get my belongings. They repeatedly told me that all of this was in the fine print that they couldn't guarantee a delivery date but it was clearly implied on the original phone call. They need to do a much better job with setting expectations during their quotes. They need to ask a lot more questions other than how many boxes do you think you have. Any normal person would not be able to answer that question.

Based on the good reviews online I contacted IVL for a quote for my move from the USA to Germany. The salesperson was very nice and I had the impression that they know what they're doing. I gave all information about my situation (no elevator, long way to truck/container and parking situation). My information were recognized but when the packing & loading team arrived on the day of the move I realized the information were completely ignored. The team was not prepared for the move and it took them 11 hours to get everything done. When I moved three years ago with the same household it took professional movers only 3 hours for the job with the same amount of people.

Based on positive web reviews, I hired International Van Lines for the move of my household. The sales person was great and reassuring on the phone. I contracted with them, and while my belongings were being packed and loaded, the price doubled. This may have been a miscommunication over the size, but it was a complicated, expensive and unexpected change. When my furniture and boxes were delivered, I discovered that 3 chairs, a table, a hall tree, my bed and sofa had been seriously damaged (requiring >$2,000 in wood repair).

I moved from Austin, Texas to Torrance, CA and used IVL. My move was for a 3 bedroom house + car. IVL's crew showed up on time, uniformed and did a fantastic job getting the job done promptly. The move itself took roughly about 7 hours which included them packing & loading. I needed a month of storage which they offered for free. When I called to reserve a delivery date that got it done within a week, my experience with IVL was excellent and I would recommend them to anyone moving out of state.

It's the 7th time I had to work with a mover. I consider myself somewhat of a vet when it comes to choosing companies because of my experiences. Several third-party consumer groups suggested them, so I gave them a shot, even though they were a bit more expensive. My move was a bit complex because I have 2 cars, a motorcycle, and a grand piano. As you can imagine the values were high so I had no room for error. IVL sent a 6 person crew and 2 trucks to my residence. The movers were amazing. They worked all day to make sure the good were packed and loaded correctly. My cars were shipped on, and all arrived okay. I had a couple of minor dings, but nothing crazy. Overall the guys performed better than what I expected. The delivery was on-time. I would rate them 5 stars due to the positive experience I had.

I hired International Van Lines for a move from New York to Austin, Texas. The movers were on-time, packed well and provided everything they promised. I've moved before and this was by far the better of my 3 experiences. I would like to thank my sales rep Justin. He did a great job walking me through the process.

I recently moved from Houston, TX to Wake Forest, NC. I hired IVL for the move of my 2 bedrooms apt. The crew was on time, packed well and delivered everything as promised. I experienced zero problems and would use them again. My rep was Brian and my mover (foreman) was James. Great guys!

IVL did a great job with my move to Fairfield, CT. It was a smaller move, but all I have so I wanted to go with a reputable company. The price was reasonable, movers packed well and I had no surprises. I would use them again.

International Van Lines moved my family from New York City to Coral Springs, FL back in December. I wanted to take a minute and write a review, considering the great job they did. The packing was done well, movers were nice and everything arrived at the destination with no damage. I've moved several times and this was a good experience based on my others. I'd also like to give a shout out to Brian, Karen and the foreman Danny. Great work guys!

I hired IVL based on their reputation, know-how and price. My rep Alex did a great job walking me through and he was not pushy, like the others. This is the 4th time I had to work with a mover and was one of the better experiences. I would use IVL and recommend them for anyone making a long distance move.

I did a lot of research before I went with IVL for my move from Michigan to Pennsylvania, but did not know that they would outsource to another company, namely, American Knights Moving, for my move. First thing that I should've picked up on was that they told me they only took cash. The movers were nice enough and cordial, but highly inefficient. I have a small one bedroom 700 sq ft apartment and it took them about 6 hours to pack and move everything.

My move was from Houston, Texas to Middlesex, New Jersey. It consisted of a 2 bedroom apartment, but we self-packed everything. They sent a 3 person team who loaded within about 4 hours. The guys worked hard and did a great job. I got my delivery about a week later and the same team was there to off-load. We got everything with no damage. I also didn't have to pay more than the quote which was great. Shoutout to Brian my sales rep.

I was referred to IVL from a close friend who had used them for his move to NY. I didn't bother calling anyone else because I knew they were good. They did my move from Parkland, FL to New York York and performed well. I want to thank my sales rep Alex for doing a wonderful job. I'm not a stranger to moving and this was one of the better experiences.

I spent 3 weeks looking for a moving company. It appears that movers get tons of complaints which is very confusing when trying to select the right company. Even the largest movers have a lot of bad reviews. I chose IVL because they were referred by 2 consumer watchdog websites that claimed they are one of the best. My relocation was from NC to NY for a 4 bedroom house and car. IVL managed the job well. They sent a crew of 5 guys to pack, load and deliver. I had my own truck and delivery time of about 3 days. Very pleased with their service.

I chose International Van Lines because of their reputation. The truth is that they were a bit more expensive than other companies, but I did not want to take the chance and get burned like I did the last time I moved. My move was from Houston, TX to Los Angeles, CA for a three bedroom house. They did all the packing and packed very well. They showed up in a nice clean truck which made me feel even more comfortable. I received my load in about a week with no damage. My sales rep Alex was very detailed and made sure things went well for me. I would use them again.

Moving is very stressful and finding the right company is not an easy task. I spent day and night researching companies and came across these guys on a few 3rd party websites. My move consisted of a 4 bedroom home with packing. Although IVL was a bit pricey I chose them based on my gut. My rep Brian was great at explaining details and he wasn't pushy at all. Other movers would call me non stop and use pressure tactics to try and win my business. I've been in sales for 20 years and can't stand high-pressure salespeople. Well, my move went fine and I got everything with no damage and no added charges. I was very pleased with their service and would use them again if needed.

International Van Lines and their team did a great job overseeing my move to Ontario, CA. My move was fairly small, but it is all I have and I wanted to go with a reputable company. They were referred to me by a friend who also had a great experience with them. The fact that I didn't pay more than the estimate or have any noticeable damage was nice. I'm not big on leaving reviews, but I wanted to spend a minute and leave some positive feedback. My account rep was Justin who was amazing.

Updated on 05/03/2019: I called International Van Lines many times to verify the scheduled delivery day and time. I had to call repeatedly because there was NO communication from the Florida office. I explained in writing that the service elevator had to be booked in advance and that there were three hour time slots from 9 am to 6 pm each day. After 17 days I was told that the shipment would arrive between 3-6 pm on a Sunday.

I've moved several times and International Van Lines was by far the better of the few experiences I have had. The guys were on-time, packed well, and I had no damages. I would 100% use them again. Highly recommend.

I hired IVL for a cross country move from Los Angeles to Bayshore, NY. My move consisted of a 3 bedroom home, car, and motorcycle. IVL send a dedicated truck just for my load. They also sent a five-person team who did a great job getting things wrapped and loaded promptly. I decided to self-pack my boxes to save money, but they did the rest. My salesperson Justin was excellent and getting things set up for me. Everything he said they would do they did and some. I'm in the military, and this is my 6th time working with a moving company. I have to say that IVL was one of the most professional out of all of them. I am happy to leave this review and refer them.

I hired IVL for a move from Houston, TX to San Francisco back in December. I needed some storage and just received my delivery. I was very pleased with the outcome of the move. I had no damage, additional charges or any issues for that matter. This is the fourth time working with a moving company and by far the better of the four. I would work with IVL again if needed.

When I contracted with International Van Lines: it was under the strict agreement that my budget would not exceed 3500 for total shipment cost, they verbally agreed that except to say that the provider was not liable for any custom or finishing fees. I had gotten quotes from other providers but found them comfortable to chat with. They also initially mentioned that your provider would take care of all packing and handling. I was surprised initially the day of shipment, that they did NOT provide any handling or packing service, I cleared this up with at a cost of more than a thousand dollars to do the job that I expected your company to do. I was then surprised to receive a note saying additional fees were being charged because of storage. I got a bill for an additional 1500$. I am seeking legal advice as to next steps.

IVL did my move from Dallas, TX to New Orleans, LA. It was for a 2 bedroom apartment which also required full packing. I found IVL on several consumer websites which recommended them and a top rated moving company. I was pleased with the experience and wanted to leave them positive feedback.

This is the third time I had to hire a moving company and by far the best experience of the three moves. My move was from South Florida to Washington. This was for a 3 bedroom home which required full packing. All in all I am happy with their services and would use them again if needed.

They took care of my move from LA to South Florida. This was for a 3 bedroom home and required full packing. This is the second time I've worked with a moving company and by far better experience than my first one. I would use them again if needed.

I contracted with IVL for a cross country move based on all the positive reviews. Their quote was off by 50% ($7,000). The packing was a little sketchy, and actual pickup was done by two guys in a Budget rental truck. I just had a feeling that something was off about this company and then it dawned on me that International Van Lines IS NOT AN ACTUAL MOVING COMPANY WITH TRUCKS AND EMPLOYEES WHO PACK AND DRIVE. They are a broker who collects an upfront fee (your initial deposit) and they then contract the move which whatever company takes it.

My relocation was from SC to MD last month. My sales rep was amazing! He provided me with everything I needed to feel comfortable and he kept the promises of the company. The guys packed well and I received everything a week later with no damage or additional charges. I was pleased with the overall experience and would use again.

IVL handled my move from NY to CA. All in all, I had a good experience minus a couple of small hiccups. They were very good at getting things organized and kept their work which is important to me. I had no damages or overcharges.

We have used 10 different moving companies over the years and this has to be our absolute worst experience. It started off badly when they did not arrive on the agreed upon date - but rather after lunch the following day. They claimed it was in the acceptable window - but NO ONE communicated with us! We just waited and waited despite numerous calls and emails to the people that said "call them anytime we need something...".

I had good service from IVL so I don't mind leaving them a positive review. The guys were on-time and did a fine job packing. All in all my experience went well and I would refer them. This is the 3rd time I've hired a moving company and by far the best experience I've had.

This is the second time I've used International Van Lines, but didn't have a chance to leave a review the first time around. I hired them for a second move to NY simply based on the positive experience I had the first time around. Their movers went above and beyond my requests and I received everything with no damage. My rep Justin was really good at going over the details and being very straightforward with me. I would use again.