Hydro Dimensions vs. Spirit
What is the difference between Hydro Dimensions and Spirit?
Both Hydro Dimensions and Spirit manufacture walk-in tubs in the U.S. Hydro Dimensions works with a network of installers nationwide, and Spirit is a direct-to-consumer operation in the St. Charles and St. Louis, Missouri, areas. Both companies give customers the opportunity to customize their walk-in tub features.
- Hydro Dimensions is best for customers who want to work with a nationwide company that has a larger network of dealers. It also could be best for those who don’t foresee needing a wheelchair-accessible tub.
- Spirit is best for customers who live near St. Charles and St. Louis, Missouri — the company has a limited service area. Spirit could be a better fit if you need wheelchair accessibility.
Reputation on ConsumerAffairs
 |  | |
| Overall star rating | 4.5 | 5.0 |
| Verified customer reviews | Read reviews | Read reviews |
| 4.5 | Read reviews |
| 5.0 | Read reviews |
Cost and installation
| | |
| Basic tub starting price | Only available with quote | Only available with quote |
| Installation included | Not included | Not included |
| Financing offered | — | — |
| Discounts offered | — | — |
| In-home quotes required | — | |
| Warranty - Labor | One year | Not specified |
| Warranty - Parts | Lifetime | 5 years for motor |
| Warranty - Tub | Lifetime | Lifetime |
| Only available with quote | Not included | — | — | — | One year | Lifetime | Lifetime |
| Only available with quote | Not included | — | — | Not specified | 5 years for motor | Lifetime |
Available walk-in tub types
| | |
| Soaker tub | ||
| Wheelchair-accessible tub | — | — |
| Bariatric tub | — | |
| Tub/shower combo | ||
| Two-seat tubs | — | — |
| — | — | |||
| — | — | — |
Tub features
| | |
| Step-in height | 5 inches | 2.5 inches |
| Fast drain | — | |
| Quick filling | — | |
| Grab bars included | ||
| Number of hydro jets | 10 | Not specified |
| Number of air jets | 20 | Not specified |
| Chromotherapy offered | — | |
| Heated seats option | — | |
| Heated backrest option | ||
| Remote control option | — | — |
| Showerhead options | — |
| 5 inches | 10 | 20 | — | — | ||||||
| 2.5 inches | — | — | Not specified | Not specified | — | — | — |
Services included with installation
| | |
| Door sizing | — | |
| Old tub removal | — | |
| Wall repair and repaint | — | |
| Electrical wiring | — | |
| Flooring touch-up | — |
| — | — | — | — | — |
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All information accurate as of publishing date.
Hydro Dimensions
Hydro Dimensions is a walk-in tub manufacturer that works with a nationwide network of dealers. This means you can contact Hydro Dimensions directly to be connected to a dealer in your area. This ensures you work with a company Hydro Dimensions recommends.
Hydro Dimensions can customize your walk-in tub to your specifications. The company has 16 tub models to choose from in varying sizes, including a bariatric tub. Standard safety features include a grab bar, nonslip floor, walk-in entry and a hand-held shower wand.
Customizable features include:
- Air massage system
- Heated backrest
- Custom jet placement
- Chromotherapy
- Whirlpool system
- UV sanitation
- Varying fixture and faucet colors
Each walk-in tub is made custom and comes with a lifetime warranty.
What Hydro Dimensions customers say
Hydro Dimensions tub owners who left reviews on ConsumerAffairs are typically pleased with their purchases, feeling that its tubs deliver on its promise of pain relief. Reviewers also mention good tub safety, quality jets and a quick drain. Some reviewers expressed frustration with the installation process and how difficult it is to drain the tub, however.
We got a soaker tub with grab bars and the seating from Hydro Dimensions because they are local and they have the lifetime guarantee. … It makes it easier for my mom to get in and out of the tub. The installers were in and out. They cleaned up real well. The service and the product were good.”
– V. of La, LA
Spirit Walk-In Tubs
Spirit serves the St. Louis and St. Charles, Missouri, areas. It has six walk-in tub sizes designed to go in the space of old bathtubs. Each tub has standard features, including a patent-pending 2.5-inch step-in, grab bars, easy-to-use locks, and an anti-slip floor and seat. You can also customize the tub with features like hydro jets, air jets and heaters.
Spirit’s walk-in tub sizes are:
- 30 inches high by 26 inches wide
- 30 inches high by 30 inches wide
- 30 inches high by 32 inches wide
- 40 inches high by 26 inches wide
- 40 inches high by 30 inches wide
- 40 inches high by 32 inches wide
Spirit offers a lifetime warranty on some parts and a five-year warranty on the motor. It also employs its own installers.
What Spirit customers say
Spirit Walk-in Tubs has a 5-star rating on ConsumerAffairs as of publishing. Customers found the company and its employees to be helpful, friendly and easy to work with. Many raved about how smooth the installation process was and were very pleased with the product and how much it’s changed their lives for the better.
My special needs daughter was very sick. She hadn't ever sat in the bathtub since she was a little girl. She's now 44. It was so good for her. Even today she goes in and sings. That bathtub really helped her to get well. I love using it too.”
– Mary Beth of Maryland Heights, MO
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Bottom line: Hydro Dimensions or Spirit?
Hydro Dimensions and Spirit both offer solid options for walk-in bathtubs. Both let you customize your tub with features you like, and both offer lifetime warranties.
However, Hydro Dimensions doesn’t sell a wheelchair-accessible tub, and Spirit is only available in the St. Louis and St. Charles, Missouri, areas. If you’re in its service area, Spirit might be a good option for you, but Hydro Dimensions is a good choice if you’re in another part of the country.
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