Both Hydro Dimensions and Spirit manufacture walk-in tubs in the U.S. Hydro Dimensions works with a network of installers nationwide, and Spirit is a direct-to-consumer operation in the St. Charles and St. Louis, Missouri, areas. Both companies give customers the opportunity to customize their walk-in tub features.
- Hydro Dimensions is best for customers who want to work with a nationwide company that has a larger network of dealers. It also could be best for those who don’t foresee needing a wheelchair-accessible tub.
- Spirit is best for customers who live near St. Charles and St. Louis, Missouri — the company has a limited service area. Spirit could be a better fit if you need wheelchair accessibility.
Hydro Dimensions vs. Spirit cost and installation
Both Hydro Dimensions and Spirit Walk-In Tubs offer a full-service package that includes installation. Hydro Dimensions is a national company that works through a network of local dealers who provide professional installation teams.
Spirit Walk-In Tubs is a local, all-in-one service company for the St. Louis, Missouri area that uses its own employees to handle the entire installation.
 |  | |
| Basic tub starting price | $2,790 | Only available with quote |
| Financing offered | Third-party financing availability depends on the dealer | Yes |
| Discounts offered | — | — |
| In-home quotes required | Yes | Yes |
| Labor warranty | Not included | Lifetime |
| Parts warranty | Limited (10-year prorated) | Lifetime |
| Tub warranty | Lifetime | Lifetime |
| $2,790 | Third-party financing availability depends on the dealer | — | Yes | Not included | Limited (10-year prorated) | Lifetime |
| Only available with quote | Yes | — | Yes | Lifetime | Lifetime | Lifetime |
Hydro Dimensions vs. Spirit types of walk-in tubs
Hydro Dimensions has a large selection, with 16 different models to choose from. It has a specialty series with tubs designed for wheelchair access and for larger, bariatric users.
Spirit Walk-In Tubs offers 14 different tub designs that it customizes for each person. It also has wider models available for those who need more room.
| | |
| Soaker tub | Yes | Yes |
| Wheelchair-accessible tub | Yes | No |
| Bariatric tub | True | No |
| Tub/shower combo | Yes | Yes |
| Two-seat tub | No | No |
| Yes | Yes | True | Yes | No |
| Yes | No | No | Yes | No |
Hydro Dimensions vs. Spirit features
Hydro Dimensions is known for its high-performance features and customization. It has a very fast drain that empties in about 85 seconds and offers a unique service that lets you decide where the massage jets should be placed on your tub.
Spirit Walk-In Tubs' main focus is on safety. Its standout feature is a step-in height of 2.5 inches, which and makes it extremely safe to enter.
| | |
| Step-in height | 5 inches | 2.5 inches |
| Fast drain | Yes | No |
| Quick filling | Yes | No |
| Grab bars included | Yes | Yes |
| Number of hydro jets | 10 | Not specified |
| Number of air jets | 20 | Not specified |
| Chromotherapy offered | Yes | No |
| Heated seats option | Yes | No |
| Heated backrest option | Yes | Yes |
| Remote control option | No | No |
| Showerhead options | No | Yes |
| 5 inches | Yes | Yes | Yes | 10 | 20 | Yes | Yes | Yes | No | No |
| 2.5 inches | No | No | Yes | Not specified | Not specified | No | No | Yes | No | Yes |
Hydro Dimensions vs. Spirit installation services
Hydro Dimensions provides professional installation through its national network of dealers. Its teams will handle the entire installation process for you.
With Spirit Walk-In Tubs, a complete installation is also included in the service. Its own team of licensed professionals handles the entire job, including removing the old tub and all plumbing and electrical work.
| | |
| Bathroom door resizing | Yes | Yes |
| Old tub removal | Yes | Yes |
| Wall repair and repaint | No | Yes |
| Electrical wiring | Yes | Yes |
| Flooring touch-up | No | Yes |
| Yes | Yes | No | Yes | No |
| Yes | Yes | Yes | Yes | Yes |
Hydro Dimensions vs. Spirit reviews
| | |
| Overall star rating | 3.6 | 5.0 |
| Verified customer reviews | Read reviews | Read reviews |
| 3.6 | Read reviews |
| 5.0 | Read reviews |
What Hydro Dimensions customers say
Hydro Dimensions tub owners who left reviews on ConsumerAffairs are typically pleased with their purchases, feeling that its tubs deliver on its promise of pain relief. Reviewers also mention good tub safety, quality jets and a quick drain. Some reviewers expressed frustration with the installation process and how difficult it is to drain the tub, however.
“We got a soaker tub with grab bars and the seating from Hydro Dimensions because they are local and they have the lifetime guarantee. … It makes it easier for my mom to get in and out of the tub. The installers were in and out. They cleaned up real well. The service and the product were good.”
What Spirit customers say
Spirit Walk-in Tubs has a 5-star rating on ConsumerAffairs as of publishing. Customers found the company and its employees to be helpful, friendly and easy to work with. Many raved about how smooth the installation process was and were very pleased with the product and how much it’s changed their lives for the better.
“My special needs daughter was very sick. She hadn't ever sat in the bathtub since she was a little girl. She's now 44. It was so good for her. Even today she goes in and sings. That bathtub really helped her to get well. I love using it too.”
Bottom line: Hydro Dimensions or Spirit?
Hydro Dimensions and Spirit both offer solid options for walk-in bathtubs. Both let you customize your tub with features you like, and both offer lifetime warranties.
However, Hydro Dimensions doesn’t sell a wheelchair-accessible tub, and Spirit is only available in the St. Louis and St. Charles, Missouri, areas. If you’re in its service area, Spirit might be a good option for you, but Hydro Dimensions is a good choice if you’re in another part of the country.
