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Husqvarna Reviews

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About Husqvarna

Pros
  • User-friendly and easy to operate
  • Durable construction and materials
  • Versatility to handle various lawn tasks
Cons
  • Frequent mechanical issues reported
  • Difficulties with customer service
  • High repair costs for parts

Husqvarna Reviews

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    Page 4 Reviews 230 - 380
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 9, 2018

    I purchased this mower (Husqvarna PZT-60 PROF GRADE MOWER) new. It now has just under 50 hours! In that time both hydro units have fallen apart; the last time it threw me into my dump truck! I was injured during the incident and the mower was picked up Oct last year and returned! Six months later no resolve with the mower. I call Christine, after the killer car! They turn the matter over to CORVEL, a third party administrator! No intervention. The man from CORVEL DAVON ** WILL NOT RETURN MY CALL! The incident number is **! The mower is absolute trash. It is underpowered and lacks torque to mow hills. It drops hydro parts faster than it does grass! What warranty one might as well pay high dollar for a pile of scrap metal! One difference the pile of metal will not hurt me like the mower did!

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    Reviewed March 20, 2018

    This mower never starts after storage. I've tried to get assistance from Husqvarna but they are out to lunch. I've had over 14 mowers and this is the first one with this problem. I've used the mower less than 6 hours, terrible product. It is the LC 121 with B&S 163cc engine.

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    Reliability

    Reviewed March 19, 2018

    My John Deere GT 275 finally gave out after 15 years of reliable service. I was intending to buy the current equivalent until I saw the price. Decided to try Husqvarna GT52XLS Riding Mower - never had a Husqvarna product up until this point. Spent $3200 on the machine. First few mows it was great! Within the first 6 weeks I had it back to the shop - trouble starting/running. Within the first 6 months I had it back in the shop two more times for broken parts (I only mow my lawn grass with this machine - I have JD tractor/brush-hog for pastures).

    3.5 years later, I have spent over $1500 in repairs (not including regular maintenance) and am taking it into the shop this morning for them to try to figure out why it hardly moves forward or backwards. If I had known than what I know now I would have never bought Husqvarna - and never will again. The dealer told me on my last visit the deck on their machines is much better than the JD - WHAT GOOD IS THAT WHEN EVERYTHING AROUND THE DECK IS JUNK??? Their products are very poor quality and I will not only never buy Husqvarna again, but will make sure anyone I talk to about tools and machines knows what a terrible experience I have had with Husqvarna. BEWARE!

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    CoveragePriceStaff

    Reviewed Jan. 27, 2018

    I was looking for a Chainsaw for my Wife. I choose Husqvarna. I found a 240 series 38.2 2 stroke motor. It was light, looked to be user friendly and really nice to look at. Before trying to start it I read the manual, gassed and oiled it up. I went to pull start it and it acted like the motor was locked up. I checked the chain break and it was off. We had a family emergency and I was not able to look at it for several weeks. I tried again to start it and it was so hard to pull. I then called the company called Innovations and told them my problem. They looked me up in their computer and found me. They did at that time let me know that it was not under warranty! I have only owned it for a few months I said, she told it has a 90 day warranty!

    I missed it on the paperwork that was sent with the saw. I then was stuck either taking it to the shop in Town or work on it myself. First thing on this saw I noticed three adjustment holes on the left side of the plastic cover. Husqvarna told me that the carb cannot be adjusted by the consumer and that I need a special tool that refuse to sell me! I then learned that it can be adjusted with a Bic pen with the ink inners removed. Armed with my pen and tearing this thing apart so I can get it freed up I finally got this thing to run and idle! This saw just ran rough and when I turned it off it was back to hard to pull! After working on freeing this thing up again, I got it to start and run. Well it stopped on its own and would not restart!

    After troubled shooting this thing again, I found a fouled Champion plug! I drove over to John Deere to buy a new plug. After I bought and paid for the plug I walked over to the saws. I found a Sthil saw on sale for almost the same price as the Husqvarna. So I bought it! The sales person that I have dealt with for years stated that that Husqvarna is not a Husqvarna, it's a Sears Chainsaw!... Huh? I would if been better to buy one at Harbor Freight! This my experience with the Husqvarna 240 38.2 14 inch bar saw. The only thing I can say is if I would of known what I found out the hard way I would say to anyone that comes in contact with this saw is... RUN FORREST RUN!

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    Customer Service

    Reviewed Dec. 21, 2017

    In October 2016 I purchased a Husqvarna 125BVX Leaf Blower from Lowe's. After 13 months of use it refused to start. I replaced the spark plug and still no start. I checked the compression with my thumb over the plug hole while pulling the rope and thought it was low. I took it to my local Husqvarna repair shop and was told in fact the blower had 55 lbs of compression, about half what it was supposed to. It has a two year warranty but was told that since I didn't purchase it there they would have to disassemble the blower and send pictures to Husqvarna to see if they would repair it under warranty. If they did I would have to pay for the repairs and file a claim with the company to get re-reimbursed. I thanked them and took the blower with me.

    I then took it to Lowe's and they sent it to their authorized repair center. The center called after about a week and informed me that the blower had been operated with improper lubrication and with water in the fuel mix. Both things I knew to be incorrect. They told me it would cost me $207.00 to replace the piston and rings and rebuild the carburetor. I told them I could replace it cheaper than that just send it back unrepaired. I went to pick it up and was presented with a $61.00 bill for diagnosis.

    I told them to just keep the blower for the fee and they couldn't do that. Lowe's marked the fee off and gave me the blower back. It has no evidence of being disassembled. I contacted Husqvarna customer service and they stood behind the incorrect diagnosis, and said they were sorry. So now I have replaced it with another brand. I wouldn't recommend buying anything with the Husqvarna name on it. It seems that they will come up with any kind of lame excuse to refuse to do warranty repairs.

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    Reliability

    Reviewed Dec. 19, 2017

    I bought this Husqvarna LTD2243 ride on mower brand new from the local dealer. It had a few hiccups at the start. The solenoid that opens to allow the fuel to flow into the carby was defective. It was replaced with a new part obtained from the dealer. It then started much better when needed. The engine, a two cylinder B & S works perfectly with heaps of power. The worst part is that the steering is atrocious in the "N" degree. The steering assembly has no way to adjust the toe in or toe out. The only way to fix the steering is to take the mower to the dealer and have new parts fitted. I was told that the problem occurs from running into rocks, logs, posts or trees. Apparently, hitting things bends some mysterious part that only the dealer can repair by replacing most of the steering suspension assembly.

    It all came to halt when the steering was so pathetic that when one wheel was aligned in a straightforward position, the opposite wheel was turned out 3 INCHES! Steering was impossible. The mower was also four months out of warranty. I parked the mower in the garage and studied the situation for a long time. There is no tie-rod joining the king-pins and any adjustment was impossible. The king-pins could not be altered in any way at all. The steering is performed by two rods that are fastened to the king-pins and a quadrant plate. It is impossible to remove these rods without removing most of the assembly underneath the steering column. This in itself is a pain of a job.

    After studying the bars for sometime I cut them in half with an angle grinder using a 1mm wide cut-off disc. The front half, about ten inches long, was then removed from the king-pins. These bars are made from .625 inch diameter steel (16 mm dia.) I cut two pieces of 30 mm dia steel, 75 mm long. A 5/8 dia hole was drilled thru the steel but offset 5 mm to form a thicker section to fit two set screws into the ends. The steering bars were reassembled with the new sleeves, the wheels set up with 5 mm toe-in to check for working and alignment. I set off with the mower and the steering was not just perfect, it was better than when it was brand new. For some reason I have yet to discover, I had to cut an extra 22 mm off one of the bars.

    Through all this trauma, one wheel rim had split and was replaced under warranty. I read that the rims will split when the toe-in is grossly out of alignment. I have to fit two front new tires as they no longer have enough tread and are very vulnerable to being punctured. The steering can now be adjusted very easily if required but it still has problems on full lock. It works to my full satisfaction but I was only able to modify the steering rods because I have a metal lathe in my garage.

    I am a Toolmaker/Machinist by trade and I am a top grade mechanical grade engineer with many years of experience both in Australia and the US. This is one machine I highly recommend NOT to buy! It also has great difficulty in cutting long grass more than four inches high. Long grass needs to cut by reversing two or three times over the same strip to get the grass down to size. The cutting deck is fabricated and is very strong but it rattles and bangs non-stop. I have yet to find a way to stop this happening. In short, have nothing to do with this mower!

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    Reviewed Dec. 12, 2017

    I bought the Husqvarna Brand 125B leaf blower thinking I was buying quality, but I was awakened by the fact that this company doesn't stand by their product, and that the leaf blower I bought is pure junk. I used it 4 times for my small yard, at periods of less than 10 minutes each time (estimated), and the blower stopped functioning. I tried to return it to Home Depot, but it was past their 90 day return policy. Home Depot recommend I take the blower to my nearest dealer, which I did, but, they were 12 weeks out. Meaning they couldn't work on it until then.

    So, my dealer told me to call Husqvarna to see if they could return it. Husqvarna said no, but they could recommend another repair shop about 50 miles away. I will never ever buy anything from this company again. The dealer happens to be a small local outfit which cannot keep up the demand of bad product from Husqvarna. This is what they told me, and after buying this piece of crap, I believe them. I recommend buying another brand!

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    Verified purchase

    Reviewed Dec. 3, 2017

    I bought a brand new chainsaw Husky Model 240. Short chain aside. It only worked once. I have checked the plug, rinsed with gas the gas tank, added new fuel and nothing. I hate it and I want my money back, it's junk! All my other gas engine out workhorses are Stihl and they are going strong after 18+ years of service. If Husky would return my money, I would never look back. It is true the Husky is being produced in the Poulan factory, by me it is. One door sends out orange. The other door sends out green. Essentially you are paying for a Husky and getting bottom of the barrel Poulan chainsaws. I saw the plant doing this personally.

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    Installation & Setup

    Reviewed Oct. 30, 2017

    Long story short I got a leaf blower 2 yrs ago as a gift and last week it stopped working. Went to check the fuel filter and it was never installed at the factory. Ordered a new push primer button kit and spark plug. Would stay running. Carb needs to be pulled and clean. Due to the fact that the company is putting out poor quality product I put the leaf blower in the garbage. I would rather rake leaves than own any products from this company.

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    Verified purchase

    Reviewed Oct. 18, 2017

    Bought a Husqvarna gas blower at Lowe's. After running for a total of less than 2 hours, it simply will not start. Call Husqvarna, only to find nearest warranty dealer is over 30 miles away. Will NEVER buy Husqvarna again.

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    Customer Service

    Reviewed Oct. 15, 2017

    Bought this lawn mower about 5 months ago. Used it maybe 3x. August 2017 mower started clunking. Stopped using mower immediately. Called Husqvarna. They told me take it to a dealer. I took it, was told by serviceman that his mechanic was out and it would take 3 weeks to even look at it. Everything was fine except for clunk. I started the mower in the office of the dealer. No smoke and motor was working fine except for clunk when you start it. After 3 weeks I was told to call Husqvarna and that I was running the mower with no oil. Impossible. We had put the oil that came in the box. Before we even took it for service we checked the oil and it was perfect and the service guy told me he had to find somebody to look at it because his mechanic was sick.

    Called Husqvarna and told them all this, was told that they can't do anything because it was my fault. I explained how could it be if I only used it 3x. She asked if motor was smoking. Told her no when I took it for service the guy told me to start the mower indoors. I did. Started right up. No smoke. Told them I will never buy a Husqvarna anything or a Briggs and Stratton. I have never had so much problems with a mower. So I picked up my mower from the authorized service, started it up at the place and it started. I took it home, tried to start it up, blew up and won't start again. Horrible company and product, now I am out $400.00 and I have to buy a new mower on top of this.

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    Verified purchase
    Price

    Reviewed Sept. 28, 2017

    I have or I should say had a Rider Model # YTH23V48. I bought it in Butler, MO 64730, from Young sales and repair. I bought it off of the showroom floor and paid more than I thought it was worth. I was dissatisfied from day one. It didn't have half of the deck clearance I was use to and it didn't serve my needs well at all. Previously I owned a Sears Craftsman mower, which was smaller horsepower and cutting width. That mower was ten times the Husqvarna was. It had twice the deck clearance and ran well for well over 14 years. When I went to get it repaired, I was offered to look over the New mowers at Young's sales and service. I did not trade my craftsman in and left it there for repair and after several inquiries and two years later, I found that it was sold out from under me.

    Needless to say, I forced him to pay me for it. Bottom line is, after owning the Husqvarna for less than 3 years I am still paying for it and it now has a blown engine or so I have been told by Extreme Motors, the new Dealer in Butler, MO. Guess what? Their service was not any better. I have had it in there for a simple blown fuse and $400.00 later it had the wrong ignition put in, with no safety features anymore and they cut my headlight wires to stop the blown fuse problem. I gave them a piece of my mind just like I had given Young's Sales. May I suggest that you make a better mow, along the lines of Craftsman or John Deere and do not let an unskilled shop operate in Butler furthermore. I am totally done with any Husqvarna product from here on and am seriously considering suing the company.

    That mower was a piece of junk from the start! I would also like to add that all I have is the card last four on which I am still paying ** and model number # Model # YTH23V48. I believe this company should reimburse each and every customer for whatever Husqvarna product they were unlucky enough to purchase. Absolutely terrible products and even worse service!

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    Reviewed Sept. 27, 2017

    Husqvarna self-propelled lawn mower from Lowe's is one of the worst products ever put on the market. It never started very well from the beginning and locked the motor up after 4 uses. When returned to Lowe's because we purchased an extended warranty was told there was no lubricant in the mower. We have purchased a number of mowers in our 50 some odd years of mowing and know that you must put oil in the mower!!! We are out over $500 dollars and if I could them zero stars Lowe's and Husqvarna I would!!!

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    PriceStaff

    Reviewed Sept. 15, 2017

    Husqvarna 700H 22" Self-Powered Mower: Just a word of warning -- in my 63 years, this is the very worst mower that I have ever used -- ever. It was also the most expensive mower I've owned. Bought it at Lowe's this spring. It has no power. The "mulching" component magically SUSPENDS the cut grass inside the mower housing until the blade gets choked by too much compressed grass, and the entire mower is forcibly shut off. So very frustrating. The only way to restart the mower is to dislodge the enormous amount of compressed grass -- leaving a mountain of unsightly clods on top of your yard. No, the grass doesn't need to be wet or damp for this to happen. Heaven help you if your grass *is* a tad damp. This mower (Husqvarna 700H) simply cannot handle it. I'm a nice person; in fact, this is the first negative review that I've ever written. I've just had enough. This review is completely honest, I have not exaggerated in any way.

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    Customer Service

    Reviewed Sept. 15, 2017

    Riding mower purchased from Sears was a headache from the jump start. Had to call and set up appointments for mower failing to start, smoking, parts loose. Times were set so far in the future yard got in a mess. After warranty expired had to take it to local certified dealer and spent a small fortune. This gave me buyer's remorse in the worse way. The product wasn't durable at all. I bought about 5 batteries in 5 years which makes me think I may have had electrical issues. It finally died September 4, 2017. Funeral services September 14, 2017. Sunrise 2011 - Sunset 2017.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 31, 2017

    The mower was bought 6/5/17 and has given me starting problems plus grayish smoke last 2 times I used it. Yesterday while cutting grass it began blowing smoke like it was on fire! My wife spent over 2 hours on the phone waiting on customer service finally talking to a rep who took forever to tell her to take it back to Lowe’s. She was directed to call the local store and arrange for them to come out and fix the problem. However, when she called the local customer service she was told they wouldn't send anyone out but they would pick it up for a fee. She asked if we could bring it instead. They said yes, but before closing. Therefore, we borrowed a truck to take it back to the Knoxville Lowe’s, 210 N. Peters Rd. 37923. It was over 25 miles one way. When we got there and unloaded it they took it into the store. My wife went in to get papers saying we delivered it as instructed.

    She was then told we would have to take it to another place. She told them we were instructed to bring it there and was not interested and now moving it to another location. She was then told she would have to sign a paper stating we would be responsible to pay them up to $300.00 for resolving the problem. Less than 3 months old with a 1 year warranty and now Lowe’s is trying to Stick us with a bill for what they told us to do with no mention on the phone by either reps about any fees. Was this a bait and switch like scam? I believe it was! My wife told the original rep we wanted our money back and he told her to take have it picked up.

    The second rep looked the first rep’s information and then demanded my wife sign the paper described above. My wife came out to the truck and informed me of the changes they demanded, either take to Anderson Site or sign the note saying we would pay them. I told her to get in truck and we left. We were supposed to get our money back and then switched to paying for them to check it out. RIDICULOUS!!! All we want is our money refunded or another brand new mower like the original one, but not a LEMON! Invoice ** for $1375.57. Transaction #** on 6/5/17.

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    Punctuality & Speed

    Reviewed Aug. 30, 2017

    I was really disappointed with not being able to raise the level of the cut any. It meant it was absolutely worthless to me in the condition delivered. Here it sits... over a year later and never mowed a darn thing.

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    Verified purchase
    Customer Service

    Reviewed Aug. 16, 2017

    Purchased Lawnmower new from local Lowe's end of May. I only used it about 4 times to cut 1.5 acres of grass. Lawnmower stopped moving and was smoking. Wouldn't go forward or backward. Loaded it up and took to local distributor because I owned it 41 days and Lowe's absolved themselves after 30 for floor model mowing equipment. Local distributor has mower for 31 days. Meanwhile, I have to pay someone $100/week for these 4 weeks to cut my grass.

    Fast forward to August 1, when I get Lawnmower back from repair and they explain they fixed the transmission. Cut grass ONCE, and the very next time I try to use the mower again, it has the EXACT same problem: smoking and will not proceed forward or backward. I call the Husqvarna customer service line to try and seek resolution in the form of a replacement Lawnmower or my money back. Rep says he can't issue a refund or a new mower, that I have to go through the distributor again. Meanwhile, it rains every day and I will have to pay someone twice as much to cut this high grass. What a terrible piece of equipment that I wasted $1900 on! I am so upset and discouraged by their laissez-faire attitude. Do Not Purchase this!

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    Ease of Use

    Reviewed Aug. 13, 2017

    We bought the weed trimmer at Lowe's after comparing many brands and styles. I already owned a Husqvarna leaf blower and have been very pleased. The weed trimmer was light, quiet, and very easy to use. The string feed is a major improvement over other styles offered by other manufacturers. It only takes a light push on the ground to advance the string. It starts easily and has a lot of power for a 2 cycle. I will definitely purchase other power tools from Husqvarna in the future.

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    Reviewed Aug. 9, 2017

    I have had a YTH24V48 for over 3 years and it has been a great mower. We clean the air filter often and change the oil and filter as required. The only problems we have had is when I hit rocks. We move about 4 acres with it, during the summer each weekend during the winter about once every 4 weeks. Living in Texas the grass grows all year long. I recently purchased a Z254 and this is a beast. Great mower - starts and runs like a top. No problems with it at all. Again we change the oil, oil filter and air filter when required and clean it after every use.

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    Reviewed July 27, 2017

    Does not mulch... belts that control the all wheel drive get clogged no matter if the setting of the lawnmower is low or high. Shouldn't have to mow your grass more than once. The lawn looks terrible when I'm finished mowing.

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    Verified purchase
    Installation & SetupReliability

    Reviewed July 18, 2017

    We purchased a new Husqvarna YTH21K46 riding mower from Lowe’s located in New Hartford NY store a few years back. While I was mowing our lawn yesterday (7/16/17) I noticed flames shooting out the front cowl. This appeared to be a fuel line that may have became defective and failed. The mower is complete loss and we are now looking for a new mower within only a few years of purchasing this one. Local law enforcement and fire department were called to extinguish the blaze since the fuel tank was nearly full. We have had nothing but problems with this mower since we purchased it, the engine mounts were never tightened from the factory and I had to install new ones. The welds on the mower deck broke and had to be re-welded. The exhaust manifold kept coming loose, the list goes on and on.

    This is very disappointing and somewhat disturbing knowing this fire could have caused serious injury. We won’t be purchasing another mower from Husqvarna due to the quality of the product. I have reached out to Husqvarna about this issue and they did take an incident report and said they would be calling me back. I will update again once they respond or if they respond.

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    Staff

    Reviewed July 15, 2017

    POS. First can't reverse without shutting off mower (Husqvarna 46" Rider w/ lg bags) or unengaging blade which causes unneeded stress on drive belt being engaged off and on (a lot!). Lever to engage/unengaged slams your right knee cap! OW! Safety??? Bagging SUX! Bought large bags. They are terrific. Problem is the mower clogs constantly. Wet or Dry = clog. Short or tall = clog. Small twig = clog. I spend more time with this crappy mower then I ever did with my old Sears on the Fender shifter. Takes me an EXTRA HOUR to mow my 1 acre. Tires? SUCK! Small uphill grade and the tires just spin. DO NOT BUY this mower unless you like frustration and have a great deal of time you don't need.

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    Reviewed July 12, 2017

    Purchased a new Husqvarna Riding Lawn Mower. M# YT48XLS. Had it for 3 months. First day I used it the left front wheel just rolled off of the axle. No biggie, I replaced it and went on. The mower would not charge the battery. I had to fully charge the battery about every 2 weeks. Took it back to the dealer where it was repaired. I was told that an alternator and a regulator was replaced under warranty. Also since day one the deck which I feel is poorly designed would get clogged.

    The blades would not discharge the clippings. I had to buy a mower lift so that I could clean under the deck after about 1 hour of mowing. Also when deck begins to clog the center blade will leave uncut grass in the middle of the row of cut grass. Bottom line I have to clean under the deck with a pressure washer about every 1 - 2 hours of use. TERRIBLE DESIGN!!! By the way the dealer Habersham Hardware has been very helpful. They are trying.

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    Reviewed July 10, 2017

    Husqvarna 240 chainsaw: Total junk... Couldn't get it started out of the box. Finally did, made very few cuts, died, wouldn't restart, replaced plug ignition mod, fuel filter. Torn completely down, re-gapped everything. Still, won't start. I won't buy Husqvarna again.

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    Verified purchase
    Customer ServiceContract & TermsSales & Marketing

    Reviewed July 6, 2017

    I bought this blower from Lane's Outdoor Equipment in Chipley FL on 8 May 2017 because Husqvarna had a $40 rebate with the blower. I completed the forms before the rebate expired and emailed to them. After waiting almost two months for the rebate I called the rebate center and was told that they have no record of my paperwork. I sent the claim form and the sales receipt but they don't have them. Now that the promotion has ended they are sorry (really sorry) but they can't honor their agreement even if I re-submit the required paperwork. I have several other Husqvarna products but this will be my last one. They suck!

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    Reviewed July 3, 2017

    Purchased two brand new push mowers from Lowe's, both have been terrible and one just died. We had purchased the extended warranty yet like everyone else; they blame us for it breaking. Terrible product and terrible warranty. I will no longer purchase from Lowe's or a Husqvarna product.

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    Reviewed June 28, 2017

    I bought this mower to replace a 25 year old John Deere. After a while one gets tired of working on them before using them. I purchased it at Lowe's in April, In May the belt came off so I called Lowe's and they told me to bring it in. I did and after three weeks I picked it up. Right away the belt came off again. This time I called Husqvarna and they told me to take it to a dealer, I did. Two weeks later the mower is back home, I have finally been able to cut the entire lawn, but guess what? The belt came off AGAIN! Husqvarna used to make really quality equipment, I have a 20 year old chainsaw that has never given me any problem. If I had known this was the way they treat their customers I would have bought another John Deere. Now I have to take it back to the dealer and hope they get it right this time.

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    Verified purchase
    Customer ServiceCoverageSales & MarketingReliability

    Reviewed June 24, 2017

    Husqvarna 455 Rancher Chainsaw - The chainsaw is well built and reliable until it begins to leak bar oil. Husqvarna knows that this problem is very widely reported by most model 455 owners. The part fails after about 40 to 60 hours of use. The fix is replacing the oil feed hose with a new style (correctly manufactured) hose (part 158551400(1)). The part costs $2.95. The labor costs $53.00. The repair is covered by the 2-year warranty or the pay extra extended warranty.

    Husqvarna notified its dealers about this manufacturing defect, shhhh, but did not notify registered chainsaw owners. Husqvarna will not do the right thing and issue a general and advertised recall. Memo to Husqvarna--do you see all (hundreds) of 1-star ratings on this website? It is a prescription for laying off many of your workers. Your quality and customer service ratings have plummeted lower than even Black and Decker. Do the right thing, issue a recall and free repair when it is Husqvarna's fault.

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    Customer ServiceCoverage

    Reviewed June 22, 2017

    I had a similar situation to some of those I'm reading here. Bought a Husqvarna riding mower at Lowe's with an extended 3 year warranty. Worked fine for two seasons, this year all of a sudden a loud clunk noise and the mower started smoking. We shut it down immediately and called for service. The repair facility fixed it and sent it to Husqvarna and they denied the claim, saying we had to have run over something or hit an object in the yard and it wasn't covered. We didn't hit anything and there is NO damage to the blades, but apparently that doesn't matter. Wish I would have seen this site sooner and would have never bought the mower. Will never own another Husqvarna product again, and I'm not real happy with Lowe's at this point either who got an additional $200 for a warranty that seems will never be honored. Would have given zero stars if I could have.

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    Verified purchase

    Reviewed June 21, 2017

    We bought a Zero Turn Mower Husqvarna with a Hydro-Gear transmission and ONLY used it for 2 summers. The transmission went out and neither companies want to warranty out the transmission! I told one of the guys with Hydro-Gear, "I'm sure you don't have one of these mowers because they are crappy," he laughed and said, "No." I will make sure EVERYONE finds out about their crappy mowers and service!!! So pissed!!!

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    Customer ServiceCoverage

    Reviewed June 7, 2017

    Riding mower serial #031915A056372 - Bought riding mower from Lowe's. Husqvarna mower was recommended by salesman. The mower was purchased on 5/2015. It worked beautifully for 2 seasons. However on June 4 2017, my son cut the front half of the yard with no issues. When he got to the last half of the yard, the mower started making a horrible sound. My son disengaged the deck and jumped off of the mower, thinking that it was going to explode. After waiting several minutes, we tried to start it up again. It started right up but had an even worse grinding noise, complete with a horrible vibration. He immediately turned it off and we had to push the mower up the hill to the garage.

    I called Lowe's warranty number and after 2 days the local repair shop picked it up. Today they call me and say that the deck is completely busted loose along with the PTO clutch. Numerous other pieces and parts missing (there were no pieces found in my yard) and that the mower was "abused or used commercially and is therefore not covered under warranty". The mower has always been garaged kept, fluids check and changed regularly. I told the repair shop that there is nothing in the almost 2 acres that could have ripped off the deck and clutch. No damage could be seen anywhere on the mower, no scratches or dents, just the deck and clutch hanging. Right now, nothing is covered under warranty. I'm responsible for repairs. $2000.00 thrown out the window. There is no way that I would pay for repairs on this thing. I'll put the money on a new, different mower.

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    Reviewed June 7, 2017

    I love this weed eater and it's a beast but it is a specialty weed eater only sold at Lowe's. This model is sold elsewhere but the one sold at Lowe's has a different type air filter that is hard to find. I purchased one online that didn't work and they wouldn't refund me because I ordered it. Lowe's doesn't carry the air filter nor do local suppliers. They can't even find the part. Why would Husqvarna make a product that you can't find replacement parts for. The model is 9671752-01 and the serial number is 160603045. Someone please help me find this part or at least the part number.

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    Customer Service

    Reviewed June 3, 2017

    After looking at reviews (greatest thing since sliced bread) I decided to purchase one of these (Husqvarna ST227P Snowblower), what a mistake. I have used the machine approx. 10x and have had it back to the dealership 7x. To date they have had to replace the carburetor -- machine would not keep running, replace the drive - would not go forward or backwards, belts broke second time I used it, gas lines split and leaked gas after the first season, plastic for the discharge chute controls snapped off and remember this is after only 10 uses. The dealership has had the machine more than I have. I attempted to exchange it for another machine and or have my money refunded but Husqvarna said no but they would extend the warranty for an additional 6 months and keep having it fixed until the warranty run out. In the meantime I have had to borrow a friend's machine, pay to have our driveway plowed and shovel.

    The last time I took the machine in they had to replace the drive which took 2 months for the parts to arrive. Twice when I went to pick the machine up after being called because it was '' repaired'' I have had to leave it due to the machine breaking down when they were trying to load it on to my truck. I contacted Husqvarna who in turn contacted the dealership I purchased the machine from and were told that the gas lines leaked was due to me leaving ''old gas'' in it over the winter. Unbelievable.

    All of my equipment is winterized and some are 15 plus years old and have never had the gas line changed, what a joke!! It appears that Husqvarna's quality has gone and I will not be purchasing any more of their products. I currently own 2 of their chainsaws, both over ten years old and never an issue but speaking to friends who have purchase new ones they have had nothing but issues. At this point I am rooting for the greenhouse effect and we never get snow again!!! What a waste of $1698.00.

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    Reviewed May 27, 2017

    Have rebuild carb twice a year. Husqvarna never took responsibility for a piece of junk. Done everything they told to maintain it. Billings in Royal Oak MI would not tell them to replace the carb. Will never buy anything from them or ever buy anything Husqvarna ever again.

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    Price

    Reviewed May 21, 2017

    Purchased new mower (46" riding mower) less than 2 months ago from Lowe's. I love many things about the mower mostly the pep getting up hills and the light weight that I can easily get unstuck from around my pond by myself but my love affair ends there. With the light weight comes the cheap quality of components. Mind you I replaced a John Deere mower that was about 10 years old and only had problems with battery. So far this mower has busted the housing that holds the deck and blade together. It is very poor quality, cheap metal that busted off at bolts. Talked to Lowe's and they said it would cost me to get the mower to a repair center and I would be without it some time while they repaired it. I couldn't afford to be without a mower so I replaced the part myself. Shortly after the bolts fell out and deck again failed, ordered new bolts and replaced.

    Next is the belt keeps falling off and it won't go into reverse without fighting with cheap, plastic foot pedal that bends when you try to press it with your foot. It locks up in either forward or when you finally get it into reverse locks there as well. The quality of the parts used is the worst ever. Who would expect a flimsy piece of plastic to last very long as a foot pedal? So I am a single parent and this was a major investment for me, and now I am forced to be a mechanic because I can't afford to be without a mower. I wish in hindsight I would have gone with the JD but it was heavier and it was important that I be able to lift the mower out of the mud myself when I got stuck.

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    Price

    Reviewed May 20, 2017

    Crappy mower and crappy tiller - Underpowered mower for the price and ever since I bought it the damn gas cap leaks. Even worse now. I called Husqvarna. They wanted me to my mower in my little car and drive instead of sending me a new gas cap. Then I bought a rear tine rototiller. Same thing with leaking gas cap. I'll never buy Husqvarna again. STIHL is way better. Too bad they don't do mowers or tillers.

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    Coverage

    Reviewed May 5, 2017

    I purchase a new lawnmower in July 2016. After a half-dozen uses 2 bolts came out of the handle. To replace them the service center had to dismantle the rear of the lawnmower. When I spoke with the manufacturer I was told this was not covered under warranty. I chalk it up to very poor workmanship on the part of the manufacturer. I cannot believe any reputable manufacturer would not back their product for 3 months use.

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    Reviewed April 30, 2017

    My Dad and I bought this YTH2454 mower new and used it for only a short time before problems started. The front axle is bogus. It starts to lean backwards and then the front wheels start facing out. We took it to a service center and Husqvarna told them it was an operator error? When this happens the wheels will fall off. I took it to a friend and we welded brackets to the frame so there is no way for it to lean back which fixed this problem. The hydrostatic transmission went out which I replaced. The deck hangers keep falling off.

    I am in the process now of engineering a new deck hanging system instead of the brackets that slip into a hole. This hole keeps wearing out which in turn lets the bracket fall out and the deck drop on the ground. I have had the holes welded up and drilled out several times. The electric clutch for the blades went out. I have had to replace the steering column. My small engine repair man says the reason Husqvarna will not fix these problems, is that they are in the parts selling business. He said every one of these machines that comes into his shop has the same problems!!! I will never own another Husqvarna product and would advise everyone else to do the same!!!

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    Customer Service

    Reviewed April 29, 2017

    Just received my second HUSQVARNA chainsaw. My first one is a Rancher 455. First time using it oil leaked out the bottom. We work on all of our own equipment so we tore it down and found the flexible oil supply line hose had a hole in it. We obtained a replacement part locally and fixed it. Great saw, cuts great. It sucks to have to repair a brand new saw. Today I received my second HUSQVARNA saw a T435 14 inch. Filled it with gas and oil, tried it out and guess what. Right oil running out the bottom. Tore it down and again a big split in the oil supply line. Again we have to fix a brand new saw. Went to HUSQVARNA website to try to contact them and nowhere is there any way to email them. So I will wait til Monday to get a replacement part. I have attached a photo of the split hose. Very disappointed in HUSQVARNA quality control and lack of ability to contact them.

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    Price

    Reviewed April 27, 2017

    Bought a Husqvarna 42" yard tractor June 2016. Has had transmission problems from day one. Now, it's downright dangerous. Transmission will not disengage when you let off the gas. Have to hit the brake to stop it. This happens sporadically so you have zero warning to get the mower stopped. Finally scheduled a repair through the purchase place and they are charging me 200 bucks to pick it up. Worst lawn mower ever. Never again. I will never trust it again so I'll have to buy a new DIFFERENT brand and park this useless hunk of junk as a back up mower.

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    Reviewed April 26, 2017

    Husqvarna Zero Turn Mower 4 years old and garbage. I am currently working on this thing and have since the first day I bought it. Just like some of the vehicles on the road today, there should've been a recall on this thing. Hydraulics are terrible due to weight distribution, any small grade going downhill you better get ready to bail, it cannot hold its own weight. Broke the casting on the handle second time using it. Tension pull keeps bending and had to add reinforcements. As for the motor, Briggs and Stratton do not make em like they use to. Kills all the mosquitoes for sure. Bent the push rods. Three other people that I know went and bought the same mower. All four of these machines broke the muffler off. Had to replace the stator. Just all and all I should've bought a Grasshopper. Don't waste your money.

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    Installation & SetupPrice

    Reviewed April 24, 2017

    The name LGT stands for Light Garden Tractor. Emphasis on LIGHT. These have the Tuff Torq 46A hydrostatic transmission. This transmission has to be the most widely panned transmission amongst all riding lawnmowers. Add me to the list of very unhappy customers. My transmission is slipping badly after 5 years. A new transmission will cost over $300.00 without labor. Once installed I would have a LGT with the same crappy transmission. Please do your research and stay away from all the Tuff Torq 46A transmission. Forewarned.

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    Verified purchase

    Reviewed April 21, 2017

    I purchased this mower (YTA24v48) from Lowe's and used it 2 times and it has only has 8 hours on it. Something broke on it and it would not go forward or back up. Lowe's picked it up on April 2nd and sent it to Husqvarna repair shop and they don't know when it will be fixed. They said they had to order a part and was waiting on it. That has been 3 weeks ago. I am not happy with the service or the mower. I would like to exchange it for another brand But just have to wait on Lowe's to do something.

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    Reviewed April 16, 2017

    It was OK until the warranty expired. 2 years after spending $2900 on a zero turn mower I have NOTHING but problems with the safety switch system. I can't start the mower and have tried by passing, replacing and re-setting switches with 0 (ZERO) success. This is the biggest waste of money. Husqvarna and the dealer who sold it to me can or will not help me because it's out of warranty. They won't even give me tips on how to resolve the issue. I found out from another dealer that there is a known issue with the safety switches on these trackers, even OUT OF THE BOX. If anyone can help that would be great. Husqvarna needs a recall or they need to MAJOR LAWSUIT. Safety switch systems are a JOKE anyway. Just because a few STUPID people can't safely operate a machine I have to suffer with these safety switch BS. That's big government and corporation corruption for you.

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    Coverage

    Reviewed April 16, 2017

    Last September I bought a R322T Husqvarna mower, I last mowed the end of November. I put gas guard in the tank and parked it in my shed, and started the Briggs & Stratton once a week. This spring I mowed my grass twice, the next time I tried to mow the mower quit. Now I am told it is not covered under warranty and I had done something wrong.

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    CoveragePrice

    Reviewed April 4, 2017

    Nov 2014 I bought the Husqvarna GT52XLS riding mower for $3299.95 from Eastern Truck Equipment in Boonsboro, MD because the local dealer would not be able to deliver for four months. Oct 2015 I took it to the Western Power in Needville TX which is a Husqvarna service provider because the mower did not move after a ½ hour of use. Service man said the "belt was glazed" and he replaced it under warranty.

    Feb 2017 I took it to Aztec Rental which is a different Husqvarna service provider because the mower did not move after a ½ hour of use. Service man said the "belt was glazed" and I paid to replace it. After the first use the original problem appeared and I took it back, and they determined that it was a faulty Hydro-Guard transmission. The transmission has only a two year warranty so they said it was not covered. To replace the transmission it would cost approximately $1400.00 plus labor which make it questionable the economic sense to replace it. The unit has only 47.2 hours of use.

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    Reviewed March 27, 2017

    I bought my Husqvarna riding mower from Lowe's a couple of years ago. I've since spent as much as I paid for it in repairing it. This mower is absolute garbage. DO NOT BUY ONE OF THESE MOWERS. It'll be a cold day in hell before I ever, ever, ever buy a mower from Lowe's or a Husqvarna product again. I hope this helps prevent someone from throwing their money away, the hassle of owning and repairing one of these movers.

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    Customer ServiceCoveragePricePunctuality & Speed

    Reviewed March 13, 2017

    This blower is a lemon. From the start it was in need of repairs. I used it the first winter which it worked somewhat okay. The power steering on the left side was a little hard to work. In September of that year I had Fasco Appliance in Oshkosh, Wisconsin come and pick it up to check it over. That is when the problem started. When they brought it back there was no high speed. Fasco Appliance in Oshkosh said there was nothing wrong with it and that was it was supposed to run that slow. I had them pick it up again because I knew that it was wrong. They replaced the power steering cable and a belt. When I got it back the second time the speed was still slow and now when you released the auger lever it still kept on running.

    I then called Krueger Hardware in Neenah who picked it up from Neenah, who charged me a quarter of the pick up charge that Fasco did and Fasco is in Oshkosh. Krueger found that Fasco had put the auger belt on wrong and that it burnt the belt cover. Now this year on the first snow fall the high speed was gone again so I had Krueger's come and pick it up. They found that three of the seven bolts on the crank cover were loose and that caused a leak which dripped on the belts. They had to replace both of the belts. Fasco cause this too.

    Now on January 26, 2017 I find that the power steering on the left side is bad again. It almost takes two hands to activate it. So this is going to cost me more money. I am seventy years old and can't afford all these bills. What gets me mad is that I had a Sears Craftsman blower for ten years and all I put in it was gas, oil and the skid plates once. If I keep this blower that long I would have paid for it in repairs ten over. This blower new cost me $2197.77. The serial number is 081811m000136. Is there something wrong with this blower?

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    Customer Service

    Reviewed Feb. 15, 2017

    After buying a new snow blower in Dec of 2016 I got home, I realized it was broken, I brought it back to place of purchase and was informed that I had to bring it to another town to have repairs done. After borrowing a truck to do so the guys at repair shop told me they don't do warranty work and gave me another number and address from another town, off I go again. After driving 45 min to another repair shop they also informed me that they don't do warranty work, they gave me another address. At this point I'm getting really impatient so I call the place where I purchased the blower and told them I was bringing it back and for them to deal with the headache, 3 weeks later I'm still sitting at home waiting for a blower that I didn't get to use yet.

    Now they are telling me they're having trouble getting Husqvarna to pay for parts and repair so I called Husqvarna myself to see what was going on and customer relations told me with an attitude that it was my fault for bringing it back to the place of purchase and I should have brought it directly to them, 4 hrs away and that it was nothing they could or would do. I told them I should have bought a Honda and avoided this mess altogether and that's the last 1600$ they will ever get from me. Winter is almost done and I didn't get to use my snow blower once and it's sitting at Canadian tire past 3 weeks and looks like it's going to be another 3 weeks if they even fix it?

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    Reviewed Feb. 10, 2017

    After contact with the company and no results, find Husky snowblower engineering very inept. My new 30-inch and neighbors 24-inch blower have same problems. After using for a few minutes in real cold, the chute assemblies refuse to rotate and even the deflector hood freezes up. Ice build up seems to be the problem. A hair dryer and a few seconds later the darn thing works again. Who needs to spend a lot of money for a name product, only to have to purchase an additional tool to use it? My driveway is too long for the extension cord and the blower may not be a good place to use a torch. Beware.

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    Customer ServiceCoverageStaff

    Reviewed Jan. 19, 2017

    We bought our Husqvarna snowblower on 1-27-14. We purchased it from Fleet Supply in Sauk Centre, MN. Our snowblower worked ok for the most part. It wasn't the quality we thought it would be. When our son was snowblowing 10 days ago he checked the oil and fluid was running out on the floor. We immediately took it to Fleet Supply in Sauk Centre, MN as we had bought it there and they are an authorized Husqvarna repair shop.

    When we dropped our snowblower off on Tuesday, January 10, 2017. Ralph said it would be done within 24 hours as he had to empty his shop each day. My husband said to take his time and do it right. Ralph quoted us $20.00. I wasn't ok with that as it should have been under warranty. I called on Thursday to see what was up. Ralph was very short with me and said he hadn't had time to get to it. On Saturday I called 3 times with no return call. Ralph finally called back and said he didn't want to call back as I was rude to the cashiers. Ralph isn't doing his job and it is suddenly my fault! Get a grip! He said he had to order a part. The repair was now going to be $70.00 to fix. He didn't plan on calling us to let us know that as he is just too busy. I simply wouldn't have paid it. It should have been warranty anyway.

    When my husband picked up the snowblower on Wednesday, January 18, 2017 they blamed us for the issue. They said we didn't put stabilizer in the gas and it broke down. I think he said the carburetor was stuck. We always put stabilizer in our equipment. Then the buyer from Husqvarna was there. He got loud and mouthy with my husband. This should have been a warranty repair plain and simple. Mr. Husqvarna said it was up to him and he said it wouldn't be covered without testing anything. I would NEVER buy anything from Fleet Supply again and I would not buy a Husqvarna. It isn't our fault it had a faulty carburetor. The people at Fleet Supply were absolute JACK **! Todd the manager was an idiot and took no responsibility and Ralph had not idea what he was doing!

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    Customer Service

    Reviewed Dec. 26, 2016

    Purchase snow blower Husqvarna from business that deals with Husqvarna. Purchased snow blower in 2015. Never used it. No snow. This year went to use it and found that plastic frame that is closest to ground was bent in one spot causing paddles to hit bent spot and not allow paddles to turn. Warranty was still good. Called Husqvarna and the place I purchased it from and got the big run around. Who put plastic in a area that comes in contact with cement.

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    Staff

    Reviewed Oct. 9, 2016

    I checked out a lot of different zero turn mowers and ended up with a Husqvarna MZ 52LE. The dealer raved over the quality of construction and durability of this mower. What he didn't say was what a piece of crap this mower is with zero turning or traction. If you have any respect for your lawn as I do you will NEVER buy a Husqvarna. These mowers rip your lawn into shreds. Any time you try to turn around, the stationary tire locks and just rips a nice hole in your lawn (every time). And Lord forbid you get onto a hill and need to back up, the tires will literally just spin until you are really good and stuck, and you find yourself on many, many occasions having to get a tow strap and pull it out. My old mower (Grasshopper) never got stuck. Had I known what I know now I would never, EVER have purchased this mower!

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    Reviewed Sept. 20, 2016

    This chainsaw has been the worst saw for starting and trying to keep it running. I have owned the saw for less than 2 years with hardly any usage. Husqvarna cannot find the part I need along with the dealers that service this saw. The lady at Husqvarna told me the saw was not old enough for the parts catalog to display the brake cover that I need. She said they would do a study on it and get back to me. I really doubt if that is going to happen.

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    Customer Service

    Reviewed Sept. 17, 2016

    Lawnmower HU800AWD - Mower has been in the repair shop since July 14 for warranty repairs. Husqvarna is taking its time in sending repair parts to the their repair shop during this period. IF a repair part is sent, it takes about 1 week. I will NOT be purchasing another Husqvarna product (this is my first). I contacted their customer service on 9/12 regarding this issue and have not heard anything back. I will follow up on the 19th.

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    Reviewed Sept. 14, 2016

    Because of a very bad design on the wiring on the blade clutch we had to invest in a $200.00 part and spend three hours trying to replace the broken clutch. The wiring design is so bad and so restricted that with time the wiring pulled away from the clutch. There has got to be a better design for such a great product.

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    Reviewed Aug. 26, 2016

    TS 243 product 960410379 00 serial 040615 A002806 year 2015 Bought new and used once to cut the lawn. Developed a heavy fuel line leak. On inspection the fuel line below the petrol tank had been worn through by the cutting belt. Need to check if this is a regular assembly problem as it is a serious fire hazard.

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    Reviewed Aug. 24, 2016

    Four years ago, I purchased a Husqvarna mower - XT722FE. I will be purchasing a new mower in the next few days and will not be getting a Husqvarna. The engine is good but nothing else is. I have replaced wheels twice, the blade and now the self-propelled has stopped working. Everytime I go to mow, it is something else to fix, replace, etc. If I didn't take care of it like oil changes, cleaning underneath, using the right gas, etc., I could understand all the problems but I make a point to take care of my things. I will not nor will I recommend this mower or any Husqvarnas to anyone I know.

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    Reviewed Aug. 20, 2016

    After a good experience with the Husqvarna tractor I bought for my son, I made the mistake of buying one of their trimmers. In the year that I've owned it it's been back to the shop three times for non-warranty repairs. The repair guys say it is a piece of junk, and I just threw it in the dumpster. There will be no more of their products in this family's future.

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    Reviewed Aug. 2, 2016

    Walk Behind Mower HU 800AWDX BBC. Purchased mower July 18th. Used once on front yard and it did okay. Used on backyard and right rear wheel lever used to raise and lower height became disengaged and loose. Can't use the mower. $649.00...down the tubes. Lowe's won't take it back and Husqvarna says it is not their issue. Can repair for $475.00 plus the cost of pick-up.

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    Reviewed July 31, 2016

    For anyone thinking of buying a Husqvarna, don't let the store lied to you like they lied to me. They told me if there was a problem with the mower to bring it back to them and they would fix it in about a week. Well in three weeks it didn't run anymore so I took it back. And was told I cannot bring it there and then I cannot return it, I have to take it to an authorized service center. Not what they told me when I bought it, but it sounds ok, right. Nope. Below is a copy of the text on Husqvarna's webpage.

    "Why would a servicing dealer refuse to repair my equipment that I purchased elsewhere? Each of our dealers is an independently owned business and we cannot control their business decisions. We can only suggest that you call ahead, prior to bringing your unit in for repair, to make sure a dealer can and will assist you. If necessary, contact customer service for other authorized servicing dealer options in your area." All the service centers in my area will not honor the warranty. So I have to pay to have my 3 week old lawnmower repaired! I will never ever buy another Husqvarna!

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    Customer Service

    Reviewed July 25, 2016

    Husqvarna 128LD overheats. Purchased a refurbished weed eater online from VMInnovations and it initially seemed ok until I actually tried to do a trim job with it. The unit overheats after about 10 to 15 minutes of use and dies, won't start again until it cools. Unit comes with a worthless warranty from the manufacturer. No "factory authorized dealer" will service a unit under warranty unless you bought it from them. Why would Husqvarna authorize someone unwilling to do the job? Calls to the manufacturer require 2 hours on the phone dancing around with them on one "please hold" after another only to be told that refurbished units only carry a 30-day warranty.

    Tried explaining their "authorized" refurbished seller has a 90-day manufacturer warranty spelled out on their eBay to no avail. VMInnovations claims it is only warrantied by the manufacturer so I guess nobody warranties Husqvarna anything. An item being refurbished should be just that but it should be thoroughly checked to make sure it's ok. Buyer beware: unless you buy their products from a dealer and overpay for it don't expect warranty. Husqvarna is fully aware of this fact.

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    Reviewed July 25, 2016

    Bought a Riding mower. Made by Husqvarna. Garden tractor mower. Piss-poor. I own a tree removal service and quit buying Husqvarna chainsaws about 6 years ago. I use to swear by them. But I'm done with them, never again. There got my last dollar. Bought this mower from Lowe's. I have to say all power equipment is not what it use to be due to federal EPA regulations. I've had nothing but problems with Husqvarna stuff. Over last several years. Use to think their Husqvarna 350 saw was the best in its class but that went to chit too, had the mufflers fall off, same with the 575xp. Stay far away from this brand. From a pro.

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    Price

    Reviewed July 16, 2016

    I bought a Husqvarna walk behind mower 2 years ago for $400.00 thinking it would be a high end mower. I will not buy another product from Husqvarna ever again. It has underperformed in every way. It cannot cut deep or wet grass and requires continual cleaning under the deck due to clogging of mulched grass. The rear wheels are wobbly and cause problems over terrain. The engineering of their products is cheap. I will go elsewhere for my lawn maintenance needs.

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    Customer ServiceStaff

    Reviewed June 30, 2016

    I bought a Zero turn Husqvarna Z246 mower, had it 33 days, 6.3 hrs on the hour meter and the transmission went out on both sides. Called customer service and was told to take it back to Lowe's and they would replace it with a new one. So I returned it back and the store manager asked if I had a return authorization number and I said she didn't give me one. So he calls Husqvarna customer service and was told that since it was 3 days past the 30 day return they would not authorize the exchange.

    So I spoke to the woman on the phone and she would not authorize it because it was past the 30 days even just by 3 days. So I asked to speak with someone above her and she said it would be a waste of my time because they would say the same and would not authorize the exchange either. So I asked for her name and employee number and she would not give me her first name and stated that employees are not given employee numbers - like I believe that. So I left with a new broken mower. I will never buy another Husqvarna product ever.

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    Customer Service

    Reviewed June 28, 2016

    Husqvarna HU 675 AWD walk behind mower. I purchased this mower in June of 2014. It has a 3 year warranty. So far it has had a running problem which the dealer found to be a part missing on the carburetor. The dealer replaced the whole carb under warranty. The front drive wheel adjusters bent and both wheels were angled in at the top and out at the bottom. The dealer replaced both front adjusters under warranty but Husqvarna said they would not ever replace them under warranty again as they thought it must be from me abusing the mower, which is not true. The second summer the rear wheels center hubs wore out and both wheels and rear adjusters and some gears in the wheels were replaced by the dealers after a several week wait for parts. The blade adapter wore out so that the blade just spun around. I replaced the adapter and blade at my expense after waiting for parts to come.

    The outside of the air filter, the filter, and the pre- filter fell off and were lost. I had to buy the new improved complete assembly at my expense because they no longer made the one that my mower came with. This part took about a week to get. The front wheel adjusters were straightened by the dealer but after 2 mowings they are bent again and will not hold adjustment. Last week the drive cable for the AWD broke and they are on back order of at least 15 days. I contacted Husqvarna the time before this breakdown and was on the phone an hour with them and on hold. They did nothing but ask me for model and serial numbers and name at each person I was connected to. After 1 hour of talking and waiting on hold they disconnected me.

    Today I called again and was told they needed all the info again although they have had many records with my name on this mower. I did not have the info as the mower was in the shop so they would not begin to help me. I went to the shop and called them back with the info and after an hour they said they would review what has happened and call me back. Needless to say I purchased an expensive mower that I thought I would get great service from and that just has not happened. I have spent many weeks each summer without a mower that is usable. It does not matter that it is under warranty because it is their discretion whether the mower is being abused. The dealer has claimed several times that I am letting a fat woman ride on it or that I am jumping up and down on it or that my wife and kids are doing something to it. Nobody has used or probably ever touched the mower except me and the dealer.

    At the moment I once again am without a mower while it sits in the shop for over 2 weeks minimum for a part that is back ordered. On a positive note, both the front and rear wheel adjusters have now on the newer models have been replaced by a different type. The air cleaner housing has been replaced on the new models by one that has an additional snap which may keep it from falling off. Meanwhile I wait weeks to get my sub standard mower repaired... again.

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    CoverageReliability

    Reviewed June 28, 2016

    I purchased an all wheel drive Husqvarna mower from Lowe's and it was a good reliable lawn mower for about a year, after that I started having problems with the transmission. I ended up pushing more than it went forward on its own (it went very slow). The 3rd season (still under warranty) I brought it in for repair and the service center said it was used commercially and not used for residential cutting so they said it was abused. I had a Toro for 20 years and it was still running when I got rid of it. I live on a half-acre so there's a lot of grass but I don't own a lawn maintenance service and I do not let anybody else mow with my lawn mower.

    I also don't know how you abuse a transmission, the outside of a lawnmower is just fine and so is the oil and it starts up just fine. I called Husqvarna to dispute it but they said they stand by the repair centers judgment since they can't see the lawn mower. They sent me a $50 gift certificate to go use at the service center. I never brought the lawn mower in for any repairs, this would be the only warranty issue and they still would not cover it. I do not recommend Husqvarna.

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    Customer ServiceStaff

    Reviewed June 27, 2016

    May 28th, 2016 I purchased the 54" Husqvarna riding mower from our local Lowe's Home Store. We were told that it was top of the line for quality and customer service. As we were in the process of buying it we asked several times about warranty and owner's manuals, the cashier ignored us. They finally went online and printed a copy, but gave us no warranty card or any of the tools for adjusted mower components or washing the deck. As we exited the store and walked to where they were loading the mower I watched them ram the grass guard against the side of the trailer and heard a crack.

    The guys loading it told me, "No worries. Come back on Monday and we will give you a new one." When I got it home to unload it, I noticed that it did not look new. There were signs that it had been used before. So on the initial test run I pulled the knob upward to engage the mower deck and the engine almost choked out and the mower deck shook violently and then the entire body of the mower continued to vibrate as I started to mow. During this run I notice that the digital hour indicator read 7 hours, but the one that I thought I was buying only read 1.2 hours of use.

    About 20 minutes into my mowing the transmission disengaged and the mower stopped dead in its track. This happened again about 10 minutes later. This forced me to shut down the mower, get off and reengage the transmission pin each time it happened. I finally shut the mower down so I could look the mower over better. I notice scratches on this mower that was not on the one I had purchased. I also looked underneath the mower's blade and deck and up toward the deck drive-belt pulley and noticed that the base of the center shaft appeared slightly bent and the mower deck did not appear to be attached properly.

    So what I bought was a new mower, but loaded a refurbished one in its place. I loaded the mower back up and delivered directly back to Lowe's. I spent three hours trying to get my new mower and Lowe's staff gave me the biggest run-a-round ever. They tried to tell me that they could send it back to the dealer and have the mower repair, but I would be responsible for the cost of repairs. I flat refused to take anything other than a new one. Then a store rep took me out to show me one identical to mine, but he said was new. I was looking it over and there were signs everywhere indicating it was used.

    The seat was torn, there was dirt and grass under the mower deck and again, documentation package was missing. I went back to Customer Service and demanded a refund on the spot and after a few minutes the store manager came over and completed the transaction and my $2500 plus dollars was refunded.

    I blame Husqvarna 30% for the poor quality of their equipment, but Lowe's gets the most blame for their poor customer service and deceptive business practices. I have no intentions of ever buying from Lowe's again.

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    Reviewed June 20, 2016

    I called Husqvarna when I initially bought my mower to say I thought there must have been a packaging issue because the pull pins used to adjust height were broken off of the 2 models in the store. Apparently, pull pins are just a bad design. Mower has probably been used about 30 times, bought in 2015 for Kansas use, and have not had any problems. In fact, it has been great for all the reasons I did buy it! However, back to the "pins". A friend mowed for me last week, and apparently put more muscle into pulling the pin for adjustment (which they are a little sticky sometimes) and it broke off in his hand. Just sayin'... Bad design on those pull pins. Buyer beware, and Husqvarna fix that crap!

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    Coverage

    Reviewed June 19, 2016

    I purchased a HU800AWD in Spring of 2015. The first or second time I mowed my backyard I hit a green pine cone buried in the grass. There was the usual sound when a mower hits something solid. Several laps later the drive mechanism began to slip. I stopped the mower. I found that a green pine in the drive mechanism with a bunch of grass and the PLASTIC part that covered an access to the drive mechanism had a nice hole and crack that ran to a corner screw. I cleaned out the drive mechanism, bought a sheet of thin steel, bent it into as close an approximation as I could and attached it to the mower deck.

    Here I want to say that my former mower a 15 year old Toro had on many occasions hit green pine cones, hidden dog toys or tennis balls in deep grass with never a hiccup. My front yard due to fescue requires a mower height change every time I mow. One of the curved tips of levers has broken off. I was willing to live with the inconvenience of the 4 wheel adjustment as opposed to one lever to change all wheels at once due to what I thought was Husqvarna quality. I made a mistake. I would not buy this mower again. I tried to post a review on Husqvarna but got the message that the review could not be posted due to some error.

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    Customer ServicePrice

    Reviewed June 17, 2016

    I recently purchased a Husqvarna self-propelled mower from the local dealer. I could have gone to Lowe's and gotten a slightly lower price, but why not? I thought I would get better service all around from a certified dealer. Boy, was I wrong. I brought the mower home and first off, it is way too heavy for a 70 year old man. The drive is jerky. The mower gets stopped by any irregularity in the yard. I end up raising the back and moving the wheels so it can get traction. What a pain. Well, after talking with the dealer I purchased from and an hour-long talk with Husqvarna customer service, bottom line is I can't trade it for another more appropriate model. I am stuck with this piece of junk. I should have gone to Lowe's. I could have taken it back and left with something that worked. This is my sixth Husqvarna product and my last.

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    Customer ServiceInstallation & SetupPrice

    Reviewed June 12, 2016

    Bought model 725 AWD push mower from Lowe's in Sept. 2015. Used it 5 times and begin having to pull rope too many times to get mower started. Suppose to start in two pulls. Then at about 10 times using it All Wheel Drive cable stopped working. After looking at the underside of mower noticed molded part of transmission where cable goes into was broken off and missing so AWD is useless now.

    Mower is too heavy to push without the belt working. No help from Lowe's customer service and couldn't find a local dealer to try and get it fixed under the 3-year warranty. Which I'm pretty sure they would say it was my fault. Transmission part that broke was made of plastic. Bad choice for a $500 mower. Husqvarna doesn't even carry the transmission after a year old. Replacement part online from source other than Husqvarna is $80 plus the cost of having it installed. Not buying another mower from them!

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    Staff

    Reviewed June 11, 2016

    I purchased this mower just 1 year ago and it's been in the shop three times already. The first time the adjusting lever would only go in three position and it would not cut right. The second time it was same thing. The repair shop said some of these mowers did that. Third time I had to take it to another shop about thirty miles away and they were a Husqvarna dealer and they kept it three weeks because they had so many Husqvarna mowers to work on. I brought it home and the same thing it would not cut right. I had to pay 75$ out of my own pocket. The warranty people said they couldn't do anything for me to take it back to Lowe's and they had to send it off again, said it might be over a week and if it's over 300$ I would have to pay it. I really thought this was a good company, but I just wasted 2000$. I WILL NEVER BUY FROM THEM AGAIN!!!

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    Reviewed June 2, 2016

    I purchased a Husqvarna LGT 2654 garden tractor 5/17/2014. Big mistake! Just over 2yrs later and the transmission is shot. I have just under 2 acres of land and one hill on the side of my house.The guy at Lowe's where I purchased the tractor told me I need a heavy duty tractor to do my yard which that is why I purchased a garden tractor. I talked with somebody from Husqvarna and two Husqvarna dealers because I get two different stories on the warranty.

    I was told the warranty is only good for 2 years and then someone else tells me 3 years. Both dealers told me they would have to contact Husqvarna and Tuff Torq the manufacturer of the transmission to see if warranty would cover transmission. Good luck on that one. I had to keep calling them because they would not get back with you. Then I was told I would have to pay around $1000.00 for a new transmission. I went with Husqvarna because I thought they were a reputable company and was in business for a long time. I guess they are just to big now to care about their customers. I will never purchase another Husqvarna product again.

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    CoveragePricePunctuality & Speed

    Reviewed May 31, 2016

    Do not buy a Husqvarna zero turn lawn mower. It will nothing but trouble. I had my new RZ5424 for about 3 weeks and it broke down. The warranty did cover it, but it was a hassle to get them to honor it. A plastic pulley locked up and the belt burn right through it. Then 2 weeks later the engine would not start. But again it was under warranty? But another hassle. Now a year later the blades engagement system went bad and the blades will not even try to move. If you want something to work on or hauling it to service center ever few weeks of usage, this is your zero turn lawn mower. Otherwise get something else. Now I have an expensive mower that keeps breaking down. Terrible mower!!!

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    PriceReliability

    Reviewed May 15, 2016

    On June 10, 2008, I purchased a Craftsman/Husqvarna 19.5 HP/42" cut lawn tractor from Sears. Although I have owned it for eight years now, I have literally been unable to use it even once without the mower deck belt breaking. On average, it has cost me ~$40 for parts and labor to have the belt replaced then only to have it break again at the very next attempt to mow with it. The cost each time, when the repair shop charges for pickup and return delivery is more like $60. I have now concluded that the mower deck/pulley/belt design on this mower is very poor and certainly unreliable when compared to the Murray lawn tractors which I had owned and used over the past 25 years or so. In conclusion, this Sears/Husqvarna lawn tractor is worse than useless.

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    Customer Service

    Reviewed May 8, 2016

    I bought this Husqvarna 42xls in Sep. of 2012. It has 120 hr. on. It started burning up belts. Went through 3 new belts before carrying in to the dealer for repairs. Said it would be 10 days to two weeks before it would be ready. Two weeks pass did not hear from them. Just went in to check on it. And it was push in the back of the shop. Said they could not get a hold of me. The case on the trans. was cracked on both sides. I had made a power hatch and installed it on the back. They took one look at it and that was the cause the problem. They say the belt was out under the mower that the tram and frame is connected to was not hooked up. I told them it never was but they did not believe me. So what good does it to buy a warranty.

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    Staff

    Reviewed April 26, 2016

    I bought my 2009 Husqvarna rider Lgt2554, new from Lowe's. In 2013 the left axle broke & just this year the right axle broke. I have a flat yard. The rep said it must have been dropped from a truck or that I was pulling something heavy with the mower. Neither true, just mow with it. Very disappointed that Husqvarna does not stand behind their product. Will never buy a Husqvarna again.

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    Price

    Reviewed April 20, 2016

    Bought a Husqvarna self-propelled mower for Lowe's in May 2015. Worked fine last summer. Stored in garage during winter and mower refused to start this spring. Blade would spin but engine was completely dead. Made sure it had plenty of gas and oil, changed spark plug, and cleaned carb. Nothing. Had to drive 30 minutes to take it to warranty-certified repair service. Place kept it for 3 weeks and then claimed it had no gas and no oil in it, therefore warranty was null and void. They said rod was broke in engine and would cost over $300 to repair. We know it had oil and gas in it when we took it. Husqvarna and Briggs and Stratton refused to help us. DO NOT EVER BUY FROM THIS COMPANY. It is terrible when a company gets their warranty service people to be untruthful to prevent making good on a claim!

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    Reviewed April 18, 2016

    I bought my Husqvarna 775 - 1.75cc $499 in 2014 at Lowe's and it failed to start after 2 years. I lost my receipt. I went to Lowe's and they said I need to change spark plug, drain old gas and put new gas in. I did as they said even spark plug still look good, but still failed to start. I never use a lawn mower as bad as this Husqvarna before, never! My 10+ years old Honda never need to do anything each year after winter. It starts easily. Husqvarna is a bad brand for mower. I don't suggest anyone to buy it.

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    Punctuality & Speed

    Reviewed April 14, 2016

    Worst Mower Ever. This thing has been nothing but problems. It never starts. If you want to throw away just under 2k, then buy this riding mower YTH22V46.

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    Reviewed April 6, 2016

    While greasing bearings I spotted a welded piece on spindle was broke loose. In looking at my parts booklet I noticed that a washer was missing thus causing friction, breaking weld. Offered to take spindle to dealer to see. (3 min job) Dealer wanted entire mower or they would not honor warranty (2 different dealers). Finally went online roughly $50. Bought parts. Will not buy Husqvarna products again. This was factory or dealer defect. Be prepared to haul entire mower to dealer. Every time. Warranty no good.

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    Reviewed March 26, 2016

    I bought my mower less than a year ago. The 4WD self-propelling mower worked great! First summer. Now the POS won't start, cleaned carb, spark plug, new gas, oil etc. Won't start. Lowe's said they couldn't help me without a receipt. Aren't you guys a big enough company to have a system where you can pull me up?! So aggravated. My electric non-propelled mower that was 20+ years worked 1000 times better than this mower. And that thing was free! Regretting my purchase. Will never buy another nor shop at Lowe's.

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    Customer ServiceSales & Marketing

    Reviewed March 24, 2016

    I am very dissatisfied with 2015 42-inch riding mower/garden tractor. It sounds like a 'bucket of bolts". It is very hard to start and the battery is no good. I only have a few hours on the mower and am just beginning the second season. I wish I had bought something else. As for service, I bought from a regular mower shop, hardware store. They sell massive amounts of mowers. But, when I complained about the problems beginning shortly after I bought it, there was no response from them. They acted as if these things were normal. Well they are not. Husqvarna has lost my business and so has the store I bought it from. That so, they have lost my future sales and sales of others that ask me how my mower runs. I am very disappointed.

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    Customer ServiceCoverage

    Reviewed Feb. 11, 2016

    Purchased Husqvarna ST 224 Snow Thrower in Oct. Live in NJ during blizzard last month the auger stopped after an hour of using. Removed cover, auger belt was frayed and off the pulley. I put it back on in the middle of a blizzard under a carport. Started and tested, the belt was so stretched it would not turn the auger. Found through surfing Husqvarna has a Technical Services Bulletin (TSB) addressing the problem. This has occurred on other Husqvarna models too! Called Husqvarna and spoke to a rep. He did not know what a TSB was and blew me off to a dealer. "Call them, they'll take care of it." I then asked if Husqvarna was going to reimburse me for paying to have my driveways plowed, he said NO! The dealer will have my $850.00 HUSQVARNA SST 224 Big Orange POS for 2 weeks this Friday 2/12/16. IT SOUNDS LIKE IT'S TIME TO FILE A CLASS ACTION SUIT AGAINST HUSQVARNA AND THEIR INFERIOR PRODUCTS.

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    Reliability

    Reviewed Dec. 8, 2015

    In August 2014 we purchased the Husqvarna Riding Mower YT54LS. We used the machines two seasons and by March and October 2015 we had the problems: 4 flanges for front wheel had to be replaced after 2 seasons of use. (They were greased). 2 wheels on the deck were cracked and broken and had to be replaced. 3 of the latches on the grass collector broke and had to be replaced. The lettering for height indicator is totally erased.

    Husqvarna Corporate refused to pay for replacement parts. These parts we considered defective and/or manufactured incorrectly. They did not examine the parts and just arbitrarily said it was due to "improper maintenance". We mow 4 acres, we keep parts greased and we keep the mower clean and in the garage. After the denial we purchased 4 flanges/ bearings for the front tire, wheels for the deck and new latches for the grass collector. Too many problems indicate an inferior machine.

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    Price

    Reviewed Nov. 16, 2015

    Until now really liked Husqvarna products but had problem with top line leaf blower. It just stopped working. Took to a husqvarna repair shop and they said to fix it probably would cost as much as a new one. Only had for 3 years and did not use hard at all. So I called Husqvarna and they will not stand behind their product. No ifs, ands or buts. I WILL NEVER BUY ANOTHER HUSQVARNA PRODUCT. Their business is horrible. Don't buy Husqvarna products. Not worth it.

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    Reviewed Nov. 4, 2015

    Purchased a yth18542 this spring. Works great and runs "ok". Husband is doing the fall maintenance on the rider and is not impressed with the way the rear tires are attached to the axle, a simple slip key. That cotter key is so not doing it, does not hold the wheel in place. There is 1/4 to 1/2" slope that the wheel can move on the axle, no grease zerk. Also no grease zerks on the pulleys on mower deck. And he's just started.

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    Installation & SetupPrice

    Reviewed Oct. 21, 2015

    Purchased Husqvarna Lawn Mower from Lowe's within past two years. To date, has been in for repair 6 times for the same complaint (pukes gas upon start up). Fuel line replaced; Carb jets cleaned; Carb replaced; Fuel tank replaced (dealer found Filter Screen never installed at assembly). So far the initial purchase price has been exceeded by the cost of repair not to mention the inconvenience of no mower... Father-in-Law has cut my grass 5 times so far this season with his HRX Honda. Husqvarna dealer unable to resolve problem, but has offered to replace at cost. I have elected not to do any further business with Husqvarna and will be scrapping this LEMON.

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    Customer ServiceCoverage

    Reviewed Oct. 16, 2015

    Front wheels fell off because of weak clips after 12 months mowing regular sized lawn. Charged me for repair as stated not covered by warranty. Well you wouldn't cover badly designed rubbish like this with a warranty or you would go out of business. After 18 months axle on rear right tyre broke, guess what their response was. Never buy this crap brand again.

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    Alan increased rating by 4 stars.
    Customer ServiceCoverage
    After a positive interaction with Husqvarna, Alan increased their star rating on Nov. 17, 2015.

    Updated review: Nov. 17, 2015

    I wrote a letter to the Customer Service Department in North Carolina and received a response from the Husqvarna Technical Department and their response was, "With your machine being out of warranty by more than a year, I will not be able to help you fully with the cost of repair. With that stated, I can alleviate the greatest cost of the repair from you by supplying you with the parts needed to get your machine operational once again. If you accept this offer I will ship them to you direct."

    I responded back to them with the parts that were needed (approximately $235.00) that the repair shop gave me. Within less than one week, all parts were shipped to my home address and I delivered the mower and parts to them for repair. My only cost will be for labor which was quoted to me to be about $75.00.

    Thank you, Husqvarna for standing by your product and for the help and assistance you gave me to rectify my problem. My faith and trust in your company has been restored and will surely pass on the word on how you stood by your product and kept me as a customer.

    Original Review: Oct. 7, 2015

    I purchased my 22" Rear Discharge Self-Propelled lawn mower, serial number 012011M001514, on April 1, 2011. The mower is also registered at the Husqvarna website. It has always been serviced at the end of every season and never missed any maintenance from that date. Last week, September 30, 2015, the Drive Control Assembly on the handle bar broke. I took it into Bourlier and Sons, Inc., in Clinton Township where I live for repair. Yesterday, October 6, 2015, I was informed that not only was the drive control assembly broken, but the transmission was no good, cables had to be replaced, wheel bearings need replacing for a total of $330.00.

    I was also told that most of the damage came from cleaning the under drive cover through the water washout feature as described on page 17 of the owner's manual. The manual states to let it run for 1 minute to remove excess water. I let it run for 3-4 minutes just to make sure there is no excess water left in the mower. I have done everything as the owner's manual states and now all I can use this mower for is a boat anchor. I took this to another repair shop in my area and was told the same thing. If this maintenance problem is because of using the washout feature, why have it?

    This mower should have lasted many more years by the way I maintain maintenance on it. I called customer service today at Husqvarna and the lady on the other end could have cared less about my problem. I have heard such good things about a Husqvarna mower as this is why I purchased one. Now that this has happened this will be my one and only purchase of any Husqvarna product. It is no wonder that consumer confidence is down within our country and all this mower has been is a throw away product. No consumer confidence for this company anymore.

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    Reviewed Oct. 5, 2015

    I purchased a husqvarna self propel lawn mower in may 2015. Cut grass a total of 3 times. It wouldn't crank under warranty. The repair cost me 90 dollars. They said bad gas. I know they lied. We changed gas. I will never buy anything else. Husqvarna never again.

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    Verified purchase
    Customer ServicePrice

    Reviewed Sept. 27, 2015

    I purchased a new O turn at the beginning of the season. The very first time I mowed it bent a push rod. Didn't even get my yard mowed all the way. Mower had 4 hours on it and when it was delivered it had over 2. The dealership I purchased from wanted to charge me for pick up so I called a different one and thankfully they were great and didn't charge that. Still though. EVERY TIME I mow, the belt comes off as soon as I turn the blades on. I oil the blades every time before I mow. I baby the mower.

    I had had this dealership come get it 3 times now. They put a new belt on it, they adjusted the blades, nothing has helped. It started sneaking while in motion at about 10 hours. Only one of the headlights work. I could go on and on. IT is a Lemon. I have called Husqvarna. They just tell me to call the dealer. What happens when my warranty is up? My brother has had the same mower for 4 years, just an older version, never one issue. This is just ridiculous. If I wanted these problems I could have bought old used mower. That's what I feel like I have. I have not mowed the yard one time without a problem.

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    Reviewed Sept. 23, 2015

    LGT2654 - As I was mowing my lawn the rear left tire fell off. The problem being the axle broke, now for as much money I had spent on purchasing this piece of equipment counting on the name brand as to be quality. I am very upset that there has not been a recall, and if the Husqvarna company wants to be known as a cheap garbage selling company then they are on the right track as I have seen many complaints for this same problems online. Best regards to the brand I THOUGHT WAS QUALITY.

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    Reviewed Sept. 16, 2015

    Bought my first new mower. Heard that Husqvarna was a dependable product. It's a 46" riding mower. With 5 hrs on the motor the belt for the blades broke. I bought the 4 yr extended warranty. They picked up the mower and kept it almost a month. I had to pay for the belt. They said it wasn't a manufacture defect. Then the knob on the blade engage handle broke. With 14 hrs on mower it quit running. No power. Battery is fine but when I turn the key on I have no power for lights. Only thing that comes on is the hour indicator. Still waiting for word on problem. They won't refund my money or give me a new one. THIS IS A LEMON. Plus I have to pay to have my grass cut. The mower was bought last year and only 14 hrs! Really!

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    Verified purchase
    Customer ServiceCoverage

    Reviewed Sept. 14, 2015

    I purchased and received a new Husqvarna chainsaw at the end of June. I used it three time cutting fallen trees in my yard. I was using it at the end of August just two months old and it stopped working. I was mid cut when it felt as if the engine seized. I followed all of the manufacturer's requirements. I went to Lowe's where I purchased it and they do not cover outdoor power equipment if it has been used. They said the manufacturer's warranty was good for three months. They sent it to what they I understood to be Husqvarna but it was a repair vendor for them in conjunction with Lowe's.

    They called and said it was an internal part some type of "coolant air conductor" which was broken and would not be covered. They also said the carb was dirty. I questioned the warranty and even though it was an internal issue, it was not covered. They said they would fix it for a total of $98.14. I told them to send it back. They billed the machine as being covered under warranty but it isn't.

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    Verified purchase
    Coverage

    Reviewed Sept. 8, 2015

    I have a 1&1/2 yr old lawn mower and chainsaw. Neither will work after average use on my lawn and on the Brazilian peppers that invade my yard each year. I've put a new spark plug and air filter in the mower and it still won't run. Poorly designed without a manual choke. They claimed it would start first time every time. Boy that was a lie! A simple choke would make it easier to start and the frame is rusting out horribly.

    After 1&1/2 yrs the chainsaw, compared to my old Homelite, is impossible to keep running. When I manage to get it running. Poorly designed chain tensioner. Impossible to get and keep the tensioner in a workable position. And it came with the manifold cover finger-tightened down and promptly fell off. Last time I buy anything with this brand name on it.

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    Reviewed Sept. 7, 2015

    I purchased this mower because it satisfied my main criteria, namely, push, rear bagger, mulch option and most importantly a Briggs and Stratton 7 HP engine. My only complaint is the plastic wheels. Both of the rear wheels have broken completely off since my purchase. Plastic wheels?

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    Customer Service

    Reviewed Sept. 4, 2015

    I bought HU700F lawn mover from Lowe's in August 2014 and within a year it's hard starting. I took it to their local dealer and after work he charged me saying it's not under warranty and I need to call Honda as engine is from Honda. This is a shocking news. I need to call two different companies for warranty. Thankfully they don't make cars, otherwise they will ask me to call over 100 vendors who supply parts to car companies. This is totally not acceptable and I feel it's cheating as they should clearly advertise about two different warranties. I think this company as well as their products are substandard.

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    Reviewed Sept. 3, 2015

    LGTH22V48 - Bought mower new. Mowed my sparse lawn a few times and started to have issues with clods of cut grass falling from underside of mower deck where grass was packing excessively. When these clods fell into spinning blades the mower would bog and several times (5) the mower actually stalled (full engine stop). The last time it happened the left side blade arbor sheared all four mounting ears and tore out of the deck. This caused the belt to tear itself up, ruining it. I took mower to dealer who inspected and cleaned it trying to find cause. Dealer confirmed to me that he found NO indication of abuse/blade strike and in fact the broken arbor carried the least nicked blade of the 3.

    After several days dealer informed me that warranty was denied citing "operator abuse." I was left with the bill and no resolution to the mower deck "packing" issue. I posted a summary of this issue on Husqvarna's facebook page and have had contact but no resolution to my complaint. Today after mowing my yard for the 2nd time since the repair I scraped out the mower deck and out came a pile of highly compacted grass 10" high and 23" across at the base. More than half of a five gallon pail's worth! The "packing" issue persists with no resolution in sight.

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    Customer ServiceCoverage

    Reviewed Sept. 1, 2015

    I purchased a Husqvarna string trimmer model 327 LDx-series from Amazon in September 2014. I only used it twice, drained the non-ethanol gas each time and when I went to use it August 29 it would start, but then died when I tried to trim. I contacted Husqvarna's customer service number, 800-487-5951, and they told me I needed to take it to a certified Husqvarna dealer. Took it there and was advised that "Husqvarna won't cover it because where I bought the product didn't register it, so it's not covered."

    So I call Husqvarna's back, speak to Dawn, who was totally unhelpful, and recommends I take it to a different service center. I said "why, I have it at a recommended repair shop, why would I take it somewhere else? You want me to drive all over for same result?" Dawn continues to say "well it's probably not under warranty". Finally I call Amazon who apologized for the situation and fully refunded my purchase. Go Amazon, love you, and GOODBYE Husqvarna, my first and LAST experience ever with your products!!! Hard lesson, but grateful that Amazon stands by their customers and protects their purchases, lesson learned: Don't buy Husqvarna ever. Back to Echo for me.

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    Coverage

    Reviewed Aug. 28, 2015

    Purchased the 336fr brush cutter for $569. Used it one time for 30 minutes and engine suddenly locked up. Repair tech told me that though there is a proper fuel mixture in tank, he sees none inside. As a result, Husqvarna refuses to honor the warranty. I guess somewhere between the fuel tank and the engine the oil disappeared?! Actually, company is accusing me of running it without oil and then adding oil to fuel tank to cover up my mistake... Incredible!! I would not recommend this company to anyone... Hoping no one else out there with same experience.

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    Customer ServiceCoverage

    Reviewed Aug. 24, 2015

    I bought my Husqvarna gas push lawn mower at Sears. It had a 3 YR warranty compared to Sears' 2 YR warranty on their Craftsman brand mowers. I had a gas (ethanol) problem within 3-4 months... Sears fixed it. I had another same gas problem 1 year later. Husqvarna sent me to one of their authorized service repair centers. They fixed it with Husqvarna's OK. I now have a 3rd same gas problem. Husqvarna sent me to another service dealer. They will NOT fix it since Husqvarna does NOT cover the Kohler engine. I called Husqvarna to ask about this and they said the 3 YR warranty is only for the mower (housing only??) and not the engine. They told me they didn't know why they fixed that same problem twice before even though it is still under the 3 YR warranty. Beware and do NOT buy Husqvarna!!!

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    Customer ServiceSales & MarketingPrice

    Reviewed Aug. 20, 2015

    Let me start by saying that a warranty is like insurance - It's wonderful to have as long as you don't need to use it. I purchased my zero turn with a catching system attached, May 2014. During the second or third cut, apparently the chute clogged and stopped the blower fan from turning. This in turn made the belt that turns the blower break. I probably should have made a lot of noise at that point. However, I needed the mower and could not be without it for any period of time (I mow 4 acres), so I simply removed the catching system and used it that way. Apparently, when the belt broke, it did some latent damage to the spindle on which it rides. It finally gave out last weekend. Since it was still under warranty, I called Husqvarna and they told me warranty claims could not be initiated over the phone. An authorized dealer must personally inspect it. They gave me the names of the two closest to me.

    I took the parts in to one of them for him to inspect, but he would not help me in any way, shape or form because I did not purchase the machine from him. He told me the "big box store" I purchased it from was responsible for all warranty claims. He was sick and tired of the big box stores getting all the sales while he gets stuck with all the warranty work. In fact, he stated that he loses money on warranty work. I'm still trying to figure that out. However, he was more than happy to sell me the parts at list price. I tried to write this experience as a review on the Husqvarna website, but they refused to post it because "it did not meet their review guidelines." Big surprise there. The bottom line is - I will use this mower until it wears out, which eventually it will. When replacement time comes, I will look elsewhere.

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    Punctuality & Speed

    Reviewed Aug. 14, 2015

    DO NOT BUY ANY HUSQVARNA products. They are inferior machines. I purchased a YTH23V48 riding lawn mower 1 year ago. It has 27 hours on it and has been in the shop 4 times!!! Will not cut even and doesn't vacuum up the grass properly (purchased 3 bag system as well) so I have to cut the grass twice to get all the clippings. Waste of time and $$. Paid over $2K for this machine; deck was replaced which they said was bent. Put 3 sets of blades to no avail with 3 deck alignments, the crazy thing is to ONLY make right turns when cutting ridiculous so as not to leave grass clippings everywhere.

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    Coverage

    Reviewed Aug. 10, 2015

    My girlfriend hit a rock and the lawn mower stalled and would not start, had to take it to a shop I bought it from. They said I bent the shaft and charged me 90 dollars not covered by warranty. They said I've hit rock harder with cheap Sears lawn mowers and didn't pay $325 for them. Very disappointed and I own another Husqvarna lawn mower and weed eater.

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    Verified purchase

    Reviewed Aug. 5, 2015

    Bought a Husqvarna weed eater Model 224L at Lowe's, 4/12/2015. Paid $367.40, used the product twice and it would not run any longer. On 7/30/2015 took the machine to repair shop that was suggested by Husqvarna which was The F.M. Pile Hardware Company in Charleston WV. Was told they would look at it and repair within a week. On 8/05/2015 called the Hardware Company and was told they had not looked at the product as of yet. Contacted the Husqvarna Company and at 1-800-487-5951 and was on hold for 20 minutes then told there was nothing they could do.

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    Customer Service

    Reviewed July 29, 2015

    I have a 3 year old Husqvarna zero turn mower rz 4623. Now I only have a 28 hours on it. Already replaced blade pulley and I'm on my 3rd clutch for the blades part # 505287301. The red wire on it keeps breaking at the clutch making it not repairable and Husqvarna won't stand behind it. Its over $200 every time. Was told by customer service that I'm on my own even though I only have 28 hours on it. Will never buy another Husqvarna product and make sure none of my friends will either.

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    Coverage

    Reviewed July 23, 2015

    I purchased a brand new yth2346 lawn tractor in March. It only has twenty hours on it and the spindle for blades broke in two places. This is a working component that should be covered by warranty. But no, the 3 year limited warranty does not cover this mechanical failure because it is a item that wears. It broke in two places at point of bolts. This sounds like bolts was tightened too tight from manufacturer and cracked housing. Husqvarna refuses to pay for any repairs. To me they are not standing behind their name and their products. I could understand maybe a year and this breaking possibly but not In 20 hours. I am telling all my friends of this and anybody that reads this that husqvarna's warranty is very limited. I'll never buy another product from them.

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    Reviewed July 16, 2015

    Not going to write a long and very boring POOR ME letter here. I owned a Husqvarna zero turn mower for over 11 years. I decided it was time to buy a new one. BIG mistake. I paid $3.500 and it arrived with a broken deck. But since they took away my brand new zero turn mower, they will not tell me when I can have it back. It seems that after two weeks they might consider just giving me a new one since that is what I paid for. I have tried and tried and tried to go through channels but they are 100% useless. I will leave you with one message: DO NOT BUY a Husqvarna Zero Turn mower. You will (for sure) regret it right away.

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    Customer Service

    Reviewed July 12, 2015

    Crank, no start at times. Starter drive does not engage the flywheel. When finally engages engine barely runs blowing black and gray smoke! Seems to be run on one cylinder. ONCE ENGINE FINALLY CLEARS OUT RUNS GOOD! Tractor stored in covered location under cabin Northeastern Pa. It is 2013 w/ 52 hrs on it! It has been at Husqvarna dealer going on week 4. Been told on 3 different phone conversations that it needs starter, SHOCKER KNEW THAT WHEN I DROPPED IT OFF! Now being told it would be quicker for me to pay for it myself and fix myself than to wait for warranty to clear for authorization from Husqvarna/Kohler! Hoping the best, expecting the worst!

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    Installation & SetupCoverage

    Reviewed July 9, 2015

    Used the new tiller about an hour and it could restart with just one pull of the cord. Stopped it and restarted it about six times during that period but then the pull cord jammed up. Husqvarna advised to take it to a repair shop closest to me of their choosing to see if part was under warranty. Cost $100.00 to get someone with a pickup to get it there.. Operators Manual clearly states engines and transmissions not covered by warranty. Repair shop advises they will order the part and I must pay for it so I paid. They allow me to install it myself. Contacted www.justanswer.com and an attorney advises, "oh no, you do have a warranty", and to file a complaint with the Attorney General's Office and or file suit.

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    Verified purchase

    Reviewed July 5, 2015

    Husqvarna Model GTH2448T. 24hp 48" cut. 173 hours. Garaged and serviced annually. Mower will move forward on level ground, but slows to a stop on inclines. No warranty. Service center recommends new rear end. $800.00 repair. Worthless!

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    Customer Service

    Reviewed June 30, 2015

    Purchased a 223L trimmer after reading reviews. This trimmer has lots of power and starts easy every time. But it will burn/blister my R forearm. The exhaust exits at my elbow. I am not the first person to get burnt by this trimmer. The Consumer Products Safety Division has received a lot of the same complaint. So far Husqvarna has yet to respond to my complaints. This product needs recalled as it is dangerous.

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    Customer ServiceStaff

    Reviewed June 29, 2015

    Purchased a riding lawn mower back in 2012. 2 months after purchasing it, the transmission blew. They did replace it because it was under warranty. This weekend the same exact things happened. Called because I purchased what I believed to be was a 5 year warranty. Nope, they sold me a plan that goes on top of a plan (for $200 I got 1 extra year on top of their warranty). I called Lowe's, the guy was wrong. I called **, the greatest Husqvarna worker to ever live and he says nothing they can do. So here I sit with a 3 year old mower with a blown transmission AGAIN! Never buy a Husqvarna product! Invest the money and buy John Deere.

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    Reviewed June 29, 2015

    The thin bar one pulls up to engage the blade broke the first time my husband used the mower. The dealer ordered a new part, which took over a week to arrive. Within 20 minutes of me using the mower, the part broke again. We're taking it back to the dealer and hoping for a refund.

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    PriceStaff

    Reviewed June 26, 2015

    I bought a lawn mower, an xt-6 weed eater and a chainsaw from Husqvarna because I was told by the salesman "Their really great, I've never had a complaint one." Well he lied because all 3 of them are complete and total junk!!! I wasted every penny that I spent on these items. They're all 2 years old and have less than 4 hours on them. Because they NEVER run properly. The lawn mower has to be worked on to start, then it breaks down at least once per yard. It's on its second motor (that cost almost as much as the mower did!) The chainsaw wont run long enough to cut 1 small tree down (I had to borrow my dad's craftsman!) and the weed eater keeps coming apart at the motor to shaft connection. NEVER BUY A HUSQVARNA ANYTHING OR YOU'LL REGRET IT!!

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    Verified purchase

    Reviewed June 24, 2015

    Bought mower from Sears, it was made by Husqvarna. The mower might have 30-40 hours of use. Towards end of last year wasn't working just right, mower went to repair shop in April, found clutch plate broken, mower has 2 in it, one was fine. I should have mentioned earlier this is a MODEL # 944.601380. Part listed key #59 part #441097. Guess what - no longer available. To get this part now I have to purchase the whole clutch assembly $369.00 US compared to $20.00 for clutch plate. I am not a happy camper and I will never buy a Husqvarna product again and will tell all about my experience. Their claim to fame is #1 in outdoor power tools but do they work and worth your money? NO.

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    Reviewed June 24, 2015

    Purchased LGT 2654 lawn tractor from Lowe's. The first year I had it nothing but problems, and every year since. Transmission quit pulling after it get hot, axle broke, hard to start. Lowe's, Husqvarna, Tuff Torque, should of been made to recall this piece of junk. I thought we had a Consumer Affairs Dept. to protect the public from CON men.

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    Customer Service

    Reviewed June 24, 2015

    Husqvarna lawn mower - I bought this at the end of 2013. It messed up at 2014, Lowe's wont fix it. This is ridiculous. When I engage it, the blade stops turning. Please call me: **.

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    Reviewed June 21, 2015

    Lawn tractor, Husquvarna YTH 22K24 - It was very difficult to start at first, but we eventually got it to go. First used it May 2015. It's blowing smoke/oil. Terrible fumes and smell when we start it up. It's also extremely noisy! We had a Craftsman for years with no problems. Very disappointed. Would not recommend anyone buy Husqvarna!

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    Customer ServiceStaffReliability

    Reviewed June 17, 2015

    Clutch engage cable broke after 26 hours. Looked at it and it was frayed at both ends and had a clean cut in the middle. Obviously defective, frayed and mounted incorrectly. Got cut clean through by a blade pulley. Took problem to local (sort of, but closest) authorized dealer and they refused warranty for the fact that they "tried 7 different ways and the computer would not take it." So I had no other choice but to pay for the cable and replace it myself. But the repair center was so sympathetic that he even expressed that he felt my pain and frustration. That made me feel so much better. Yeh, right.

    So, I contacted Husqvarna for reimbursement. Husqvarna website form was useless...no response. 1 (800) 487-5951 Husqvarna Group, customer service phone. Called and spent 45 minutes. 1st level agreed with service center immediately so I asked to speak to supervisor. Told that it could not be "escalated" until I got the reason from the local center. I told them I refused to go back to them for the reason they already gave me and then have to call Husqvarna back, let me speak to a supervisor. So they took all information about tractor and gave me a escalation number, and if I lost it, they could do nothing. Long wait times and finally another operator said they cannot override the local repair center. They would not refund me. They could only send me a replacement (of which I already had!). That is the best I could get, though useless unless it breaks again, though I mounted it correctly.

    Customer support puts too much on the consumer and customer and anything you do wrong will negate the customer service request. They give you the runaround. Too many level and requirements to get answers or satisfaction, if at all possible. They say, "If you lose the number..." Lots of reasons and info needed to "escalate" to simply speak to a supervisor. They say, "Need reasons for dealer" even though you already got them. They say they cannot override dealer decisions...the dealer has the final decision. Husqvarna gives too much power of decision to local repair centers and dealers and "cannot override" their decisions. I will never buy another Husqvarna anything ever again, even with the 3 years warranty temptation. As other reviews state, the warranty is of little value or just plain worthless.

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    Reviewed June 17, 2015

    RZ4621 Zero Turn Mower - I have one season on a brand new machine. 3 clutches, 3 belts, two tension springs, one pulley and one pulley pedestal and I still cannot keep the belt on. The dealer and Husqvarna do not recognize that there is a problem. One thing I do know and that is I am becoming a very experienced Husqvarna mechanic. I purchased this unit because I have weed trimmers, chainsaw and a Husqvarna rototiller that have all been very good. I thought their mowers would be no different. Yesterday I went and purchased a new Deere zero turn mower to replace this one as I am sick and tired of fighting with this one. The Deere has to be better. It can't be any worse.

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    Verified purchase

    Reviewed June 14, 2015

    Very disappointed in my lgt 2654 Husqvarna lawn tractor. Bought it in 2008 and have had numerous problems with it mainly the deck and now the left rear axle has broke. I cannot believe a hardened steel axle broke. My advice - stay away from Husqvarna lawn tractors.

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    Reviewed June 14, 2015

    Let's start off with I bought the hu775h push mower rear wheel drive. Start out fine used it for two months. The next year went to cut grass and the drive handle breaks in half. Lowe's wouldn't replace it nor would the dealer. They told me I should have bought the extended warranty. Then this year the front wheels drop to the ground, can't push it. Undoubtedly there are plastic bushings holding the front axle and one side broke, can't get a part so the dealer tells me. I guess the only thing made in USA is the motor.

    The rest made in plastic from God only knows where. 400 dollars of junk and probably haven't use this heap of junk no more than 25 times. The only reason y'all keep making this crap out of plastic is because you know it will tear up and you just want people to spend more money. And y'all call yourself "American made built to last." When it should be called "American junk, please waste your money and make us richer." What a joke your product is. Should have bought at Walmart. Last longer than this junk.

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    Verified purchase

    Reviewed June 12, 2015

    Purchased a Husqvarna #032414M040682 push lawn mower on July 23, 2014. Used 2 times and 2014. Attempted to start in 2015 and lawn mower failed to start. Took lawn mower back to Lowe's and was told that the carburetor needed to be replaced and I needed to pay for it. Was told by Lowes Husqvarna refused the claim for repair.

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    Customer Service

    Reviewed June 11, 2015

    Bought new Husqvarna riding mower lgt2654, 1 year old. When it had 9 hrs on it ... would not start trans, slipping big piece of junk. No help from Husqvarna. Called several times. Lowe's tried. Was gone for 4 months at repair shop. Came back with same problem... Always had a craftsman, no problem. Want a Husqvarna, nice looking tractor.. so I bought one. Big mistake. Never again.....

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    Reviewed June 9, 2015

    DON'T BUY THIS MOWER!!!! Poor design. Put blades to close to roof of the deck and grass sticks and builds. While it compresses it hardens... It does not throw the grass out from under the deck! We bought one last summer and the grass sticks to the underside ceiling of the mowing deck, causing serious damage to the bearings and belt. Now I have to jack it up. Get underneath, take a ridged 3' putty knife after every other use and chisel out hardened (Concrete like) grass clippings. It is not an easy chore for anybody to do. You should not have to do this every 2 weeks after spending 3 grand on a mower.

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    Reviewed June 8, 2015

    I purchase a new Husqvarna 54 inch 26 hp mower. Everything works good except I get a vibration when I am mowing. This happens only when I put it under load like 5 or 6 inches of grass. It has done it from day one, I have 3 hours on it. I was thinking that it might be the blades because it looks like it mulches up the grass rather than just cutting it.

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    Punctuality & SpeedStaff

    Reviewed June 1, 2015

    I purchased a zero turn less than 1 year ago. After only 6 hours of use the spindle started smoking. The dealer took it into the shop for repair. Two weeks later I got it back. In the spring this year, after only 9 hours of use the spindle started making grinding noises and smoking again. This time they replaced the spindle and the pulleys. Two weeks later after I got the mower back it immediately started making strange noises. I called Husqvarna consumer support and told them I believe I have a "lemon" for a mower. The customer service agent told me to contact the dealer again and have them pick it up to be looked at. I attempted to cut my grass again and with only 10 hours of use the mower melt came off and would not drive.

    The dealer picked up the mower and it has been in their possession for almost 3 weeks. I called Husqvarna customer service again and spoke with **. He told me that I need to deal with the dealer and there was nothing and no one else I can talk to about my issues. I specifically asked to speak with his supervisor. He refused to do so. I repeatedly asked for another manager or anybody that can help me resolve my issues. He said there was no other person in the entire company that I can contact about my problem. I explained that I am very frustrated because I, the consumer, have a $4000 lawn mower that has spent more time being worked on and in the possession of the dealer than it has in my possession doing it intended purpose. I just want a mower that works!

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    Reviewed May 29, 2015

    Every lawn tractor I have owned is a "dead-man" design; take your foot off the pedal and the machine stops its movement forward or back. This new machine of mine is operated by a lever on the fender, and keeps moving until the lever is moved to neutral, or the brake is engaged. Which responds as though encountering a wall. So, I have a question; how did the Consumer Protection folks let this design pass review? Any thoughts?

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    Coverage

    Reviewed May 29, 2015

    I tried to buy a replacement cover for my lawn tractor grass catcher directly from Husqvarna. Was politely told there is no replacement part available even though I have the cover part number. For $400.00 I was informed I can buy a whole new grass catcher accessory. Love their equipment but this situation is disappointing.

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    Reviewed May 25, 2015

    The cutting deck only has difference of 1" from the highest to the lowest with the lift handle. The dealer I bought it from says it can't be raised because of belt alignment. It won't load on trailers unless I find a special place to load.

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    Reviewed May 25, 2015

    I have been very disappointed in the all wheel drive mower. I have a steep hill to mow and for over 25 years I have used Honda self propelled mowers without a problem pulling the hill. My Honda was in the shop and I needed a mower so I purchased the all wheel drive model - thinking it would work better on my hill. I used it three or four times and the mower stopped pulling, even on level ground. I took it back to dealer and it was repaired. Unfortunately, after it was repaired the same issue developed. The mower would not pull, even on level ground. Back to dealer for repair again.

    On its best day, this mower has not pulled as well as my Honda. I have two Husqvarna Rancher chainsaws and other Husqvarna products that I am very pleased with. Based on my experience, I cannot recommend an AWD all wheel drive mower. Based on other reviews, I am not the only person having issues with this model. I would hope that Husqvarna would research the issue I, and others are having, and provide a solution. I have no issue with the cranking or bagging with this unit. I do have an issue in having to push a self propelled mower on level ground.

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    Reviewed May 24, 2015

    I have had this lawn tractor for 26 months. I've lost count how many times it's been back to the dealer. This is a POS. It wouldn't start in cold weather, and now it won't move forward or backward. It has 112 hours on it. After, 105 hours, I had to replace a pulley on the mower deck. I am totally dissatisfied with this mower. The dealer doesn't even sell them anymore. I'm going to ask for money back, but he probably won't do it. My opinion - Do not buy any lawn tractors manufactured by this company!

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    Reviewed May 24, 2015

    52" Lawn tractor - I asked the people at Lowe's for a recommendation for a lawn mower. I told them I Had some sizable hills on my lawn up to a 20 degree grade. They said Husqvarna was the best and I bought one. WOW! It's the worst mower on hills I've ever drove. Even a 10 degree grade makes the wheels spin. My Neighbor has an old Craftsman and it has no trouble with the hills. Very disappointed. I spent $3000 on a lawn tractor that I have to push up hills. I ordered tire chains for it. Hope that solves the problem. It also leaves two lines about three inches wide that do not get cut. Every thing must be cut twice which doubles the time I take.

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    Reviewed May 22, 2015

    Bought AWD Husqvarna mower at Ace Hardware less than 2 years ago. Brought it home, gassed it up and would not start. Took it back and they messed with it and put premium no ethanol gas in it. Back home it started. I rarely use this mower as a yardman usually mows my lawn, but I use it to tidy up. The mower has been used maybe 4 times. I have used it once this year on 05-10-2015 and tried to use it today 05-22-2015. The AWD is not working. The cable is loose and will not empower the AWD. The thing is impossible to push without the AWD.

    This mower has not worked properly from the git-go and I should have asked for my money back. Now I have to somehow load this heavy thing up and take it to a repair shop. I am 75 years old and wish I had bought a cheap mower from Wal-Mart as I have done in the past and had no problems with them, plus Wal-Mart will return your money if returned in a timely manner. Ace did not want to do this and they are local and I live in a small town, but I should have stood my ground and insisted on a refund.

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    Coverage

    Reviewed May 21, 2015

    I recently had a riding mower repaired, for what I thought should have been covered under warranty. It was a Husqvarna YTH24V48. One of the blade mandrels broke while I was cutting my lawn. I brought it into the Lowe's where I purchased it after calling the number on the mower, and was told it should be covered under warranty based on what I told her. I initially only wanted the part sent and I was willing to replace it myself, but was told it had to go back to the store, which I did.

    Without ever consulting me about what happened (either at the store or by the repair shop) it was, ultimately, assumed I had to have hit something. I never hit anything but grass. I took pictures of the cheap, pot metal casting that sheared if anyone is interested. I have only had the mower since October 2014 and I now don't trust it based on what has happened. Lowe's has always been my home center of choice for years now. I am currently building a house and have easily spent over $20,000 in the last year alone and the house is only 50% complete.

    From here on out, I'm afraid that my preferred home center for most things will now be Home Depot. It is not so much that I was charged for the repair, but that it was determined without ever consulting me that it had to have been broken due to user error, which I know to be a false assumption. And when I questioned this at the store, they turned up their hands and told me to contact Husqvarna. I'm not sure that was the best answer for a product you promote. Never buying or recommending another Husqvarna product is not a big deal to me, but ending my 20+ year old Lowe's relationship should speak volumes. Loyalty needs to be earned.

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    Reviewed May 19, 2015

    I bought a garden tractor (Husqvarna 54 in cut) last year and with only 22 operating hours on it, it broke the belt for the cutting deck. It was not due to wear, the break was a clean break. At the time of the failure, the mower was sitting on a asphalt driveway and was not even cutting. Husqvarna says they will not replace it after 30 days. We bought this tractor partly due to the excellent warranty. Now we find out the warranty is so exclusive that we will probably never be able to use it. Never buying another Husqvarna!

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    Reviewed May 19, 2015

    No parts support at all from retailer (Lowe's) or Husqvarna themselves! Do not buy this mower. Looking for trouble if you get one! Mine has been silently sitting for over a month now waiting for someone to manufacture a steering shaft for it.

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    Verified purchase
    Price

    Reviewed May 18, 2015

    Husqvarna Lawn tractor YTH22V46 - 1st. Issue: Ordered online from DR POWER EQUIPMENT. Order Confirmation from POWER EQUIPMENT PLUS on 8/11/2013. DR POWER EQUIPMENT Order has shipped on 8/13/2013. Rec'd packing slip from Country Home Product. 2nd. Issue: Very hard to start, struggled with it for one summer. Finally went on line to ** and found a article about starting problems on this L.T. The choke was not adjusted properly at the factory. A simple turn of the screw on the bracket which holds the cable allowing it to move freely. Jumped on and turned the key and it started right up!

    3rd. Issue: After running the L.T. for about a hour on 5/15/2015 went to start and it wouldn't. Gasoline was pouring out of the manifold. Now the L.T. is at the Local Husqvarna Dealer waiting for at least two (2) weeks for a carburetor repair. Local dealer has one repair man and a two week back log of Husqvarna products. No idea what this repair will cost. They will call with estimate! My advice - buy the green one!

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    Reviewed May 17, 2015

    I bought this mower a year ago and it was fine. Now I have to fight with it to get it started. When it runs it's fine but getting it started is a pain.

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    Reviewed May 17, 2015

    Bought from Lowe's. After 2 years of mowing flat 2 acres, frame cracked in 2 spots, the Briggs has stopped charging. Piece of crap. Head light switch won't work. Midway thru mowing, electric clutch disengages where I have to go back to garage and hook up to battery charger to get deck mowing.

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    Price

    Reviewed May 16, 2015

    I bought the mower new in 2009. I changed the oil regularly and keep the mower and engine clean and store it in my garage when not in use. It has only 160 hours on the machine. The motor is blowing blue smoke and it is consuming oil. I checked a few mower forums and they say the Kohler Courage engine is a throw away when it goes bad. Most shops won't work on it. I should have researched it before buying it. It's too bad, the mower is in still excellent condition. And a new engine would cost me 60% of what I paid for the machine new. I ordered a new Husky Zero Turn mower with a Kawasaki engine.

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    Reliability

    Reviewed May 10, 2015

    Hi, I purchased a Husqvarna tractor - yth2348 in 2012 which ran OK for 2 years, and since then continually throws off the drive belt every time I try to back the machine up. It's starting to do that in forward direction now too. I put a new drive belt on which did nothing to help, checked the pulleys and belt retainers at the pulleys, and all are good. It is a shame to spend so much money on a tractor that is the most unreliable machine I have ever operated. And I am a heavy equipment operator. I usually don't write reviews but feel compelled to tell everyone from what I have read about Husqvarna machines and my own experience... DO NOT EVER purchase a Husqvarna ANYTHING! THEY are all junk, and the US Attorney General should intervene as it is a CRIME to sell these pieces of Husqvarna junk.

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    Reviewed May 10, 2015

    Why does your tractors have a history of the rear transaxle snapping. I own a Husqvarna LGT2654. I am only cutting about a half of a acre of grass. The tractor still looks like I just bought it. I take care of my stuff. I lived here for 37 years and never had that happen. My last tractor I owned I drove it for 14 years.

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    Installation & SetupPrice

    Reviewed May 9, 2015

    I purchased Husqvarna GHT2754 garden tractor 9 years ago from a local dealer. The first year all was well. The second year a pulley bracket broke. Brought the tractor to the dealer for repairs. Was told the tractor was out of warranty so I would have to pay for any repairs. The third year a similar thing happened. Dealer told me he feels the mower deck was under-designed for its size, (54"). Would have been nice to know before purchase. Repairs were made. Later that year or possibly the next the deck broke for the third time. Again this was a pulley mount. This time the dealer asked if I would mind if he sent it to a friend who has experience fixing farm equipment. A year passed with no problems but the next year the mower deck front mounting plate broke. I was so frustrated I had a friend fabricate a reinforced part and weld it. Last year the steering stopped working.

    When disassembled the plastic bearing had failed and wore through the steel mount. Again a new much stronger mount and bearing were fabricated and installed. Yesterday while installing a new drive belt I found the bracket for yet another pulley was cracked to the point it will need to be welded and reinforced as well. Each time I had a failure it cost me time and money to make repairs, hire someone else to cut my grass and even pay to have the dealer pickup the tractor to bring in for repairs. I wish I had kept better records and photos because I think I would be talking to a lawyer regarding this. I should have researched Husqvarna better prior to buying this tractor. I would have been far better off and money ahead, if I had hired a lawn service these past 9 years. My recommendation is to stay away from Husqvarna products unless you enjoy spending your free time rebuilding poorly designed and manufactured products.

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    CoverageStaff

    Reviewed May 7, 2015

    Do not ever buy a push mower from Husqvarna. 1st pull of string or last eventually the metal cover for shaft will break literally in half putting you or something in danger of being hit by 1/4 in 'steel' and a good size chunk of it! Took it to certified lawn mower repair man. He said it's common in these and almost everyone WILL do it eventually, so got it repaired. Found an old push mower for my small, flat yard and haven't had a problem - got it free or I'd burn down their factory! So I'll make $ selling to some idiot.

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    Reviewed May 2, 2015

    Just purchased a Husqvarna riding lawn mower 46 for $1669 31 days ago and it will not start. Had trouble starting on the 1st, and 2nd time, 3rd time will not start at all.

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    Husqvarna Company Information

    Company Name:
    Husqvarna
    Year Founded:
    1689
    Address:
    17400 West 119th St.
    City:
    Olathe
    State/Province:
    KS
    Postal Code:
    66061
    Country:
    United States
    Website:
    www.husqvarna.com