How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Husqvarna Reviews

4,943,548reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Husqvarna

Pros
  • User-friendly and easy to operate
  • Durable construction and materials
  • Versatility to handle various lawn tasks
Cons
  • Frequent mechanical issues reported
  • Difficulties with customer service
  • High repair costs for parts

Husqvarna Reviews

Filter by Rating

  • (37)
  • (5)
  • (16)
  • (86)
  • (453)

Popular Mentions

    How do I know I can trust these reviews about Husqvarna?
    • 4,943,548 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Husqvarna?
    • 4,943,548 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 5 Reviews 380 - 530
    Customer ServicePrice

    Reviewed May 1, 2015

    I called 4 days ago. No reply. I have 6 saws (372xp saw) and the piece broke off. Holding the handle to the crankcase. It's a paper thin magnesium bracket. Absolutely only saw that has a piece like that and most expensive!

    Thanks for your vote!

    Reviewed April 22, 2015

    I bought a Husqvarna 48" riding lawn mower from a Lowes store. The mower starts easily and runs well. It also has plenty of power. It uses a lot of gasoline. Power takes fuel I know. My biggest complaint is with the mower deck. I feel it is either sub-standard or a bad engineering design. When I make a pass mowing my lawn there are 1 to 2 sections/lines of grass between the sides of the deck that did not get mowed down. This requires me to make 1 to 2 additional passes to mow those lines. Any ideas how this can be remedied?

    Thanks for your vote!
    Staff

    Reviewed April 18, 2015

    This is our 3rd summer of trying to cut our lawn with this piece of junk Husqvarna calls a lawnmower. It has been nothing but a pain in our side. First, it was assembled incorrectly (whether from mfg or Lowe's) and in trying to work through all the numerous issues we have had with this "lawnmower" has my husband discovered the errors in assembly - tires were dry rotted from the start, replaced with wrong wheel by Lowe's, parts put on backwards, now, on and on... And, now, it is choking out so bad we can barely get through the yard. He has completely cleaned and reassembled the carburetor, replaced parts, tires, blades, on and on and we still have problems with this mower. Buyer beware - pass over this brand - you'll do yourself a favor. We can't afford to buy another one and don't have the clear conscience to pass this POS on to another poor soul trying to have a nice yard we can at least mow!

    Thanks for your vote!
    Verified purchase

    Reviewed April 14, 2015

    Bought a dealership model Husqvarna GTH26V52LS two years ago. Had several problems with it the first season. Now at the beginning of season 2 1/2 with 7 months of promised warranty left, they tell me my transaxle Hydro-Gear is leaking and it is a sealed unit and a new one is $1287.65. This is a mower that spends it's down time in a heated air conditioned shop. It has only 132 hours on it. No I did not run over a truck or stump or something, it just puked all the oil out while setting over the winter. As usual, my local no service dealer could not help and Husqvarna's no service personnel said sorry and the manufacturer said it's out of warranty. Seems that everything on the mower from the air in the tires to the paint job has a 3-year warranty but of course the hydro-gear has a two-year warranty. Stay away from Husqvarna as they are quick to sell you a product but they do not know you once you walk out the door.

    Thanks for your vote!

    Reviewed April 14, 2015

    I purchased a new walk behind lawn mower and after first use, it leaked oil into the air filter. Took it in for repair (supposedly under warranty). Repair service said too much oil, (only put in what came with the mower) and would not repair it under warranty. I will not purchase another Husqvarna mower again.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed April 9, 2015

    Bought a new DRT900H rototiller three weeks ago. Upon assembly I discovered a damaged recoil spring. Husqvarna customer (no)service wouldn't help because the engine was Honda manufactured. I was told to contact Honda. Honda service told me to contact a local dealer. Local dealer is filing a warranty claim. Three weeks later and I still can't run the rototiller. I'll never buy from Husqvarna again with this type of customer no-service! I got more support from Amazon than from Husqvarna.

    Thanks for your vote!

    Reviewed April 5, 2015

    Summer of 2011 husband purchased a Husqvarna tractor - yth2348. CURRENTLY 37 hrs on engine blows thick black smoke. Battery won't hold charge. We did a recent fuel drain, plugs & all filters replaced, still runs rough & doesn't want to move. Not a beneficial purchase for the family. Irked with thought of having to pay others to mow lawn. NUFF said!!

    Thanks for your vote!
    Customer Service

    Reviewed March 23, 2015

    I purchased the Husqvarna 48 inch riding mower at Lowes. After the first cut I noticed my lawn did not look evenly cut. One side was a little higher than the other. I called Lowes and the associate said that maybe because it was the first cut the riding lawn mower needed some minor adjustments. I took it to a lawn mower repair service close to my home and dropped it off. After a week I went back and ended up paying $78.00 to have them tell me either the deck was bent or there may be some problems with the pulleys and or deck/parts. They said they really wasn't sure. So I emailed Husqvarna and explained everything. As being a concerned consumer I had waited over 5 months and still have not heard a reply back.

    Thanks for your vote!
    Reliability

    Reviewed March 12, 2015

    This riding mower is one of the Top-of-the-line Hydro mowers Husqvarna sells. 54 inch cut. The front wheels keep falling off and presenting a very dangerous situations. The spring clips that hold the washers and wheel on just destroy themselves with no warning even after keeping the entire environment well lubricated, above and beyond what is required. I have over 30 years’ experience maintaining my mowers, mostly riding mowers. This is a factory defect in manufacturing and Husqvarna needs to provide free replacement of defective parts. If not, I will never buy another Husqvarna product (I have a fair amount) and will make sure everyone I communicate with will know my recommendation. I will let you know what I find. Consumers beware!

    Thanks for your vote!
    Customer Service

    Reviewed Feb. 17, 2015

    I bought a Husqvarna Lawn Tractor lgt2554. My mower deck lasted about 6 months. I have to buy a used 1. I also bought the SNOW PACKAGE. My problem is that I went out to plow about 6-8 inches of snow last week and the right rear axle broke off. This is first time that I used this snow blade. I was on this machine about 5 minutes and the right rear axle broke. I called Husqvarna and explained what had happened. They told me that they buy different and assemble them. They had me call Tuff Torq - this is the company that purchases these rear axles for Husqvarna.

    The lady from Tuff Torq stated that Husqvarna builds these tractors with light duty rear axles. The manager stated that Husqvarna should have put bigger rear axles on these and that have had numerous complaints. I talked with VAN at Husqvarna he is the manager- they sent me to three repair facilities and everyone stated that this rear axle was too light for snow plowing. Then Husqvarna refused to repair my tractor.

    I'm going down to Detroit Michigan in two weeks and I'm going to meet with a large law firm. When I called the law firm for some information, they stated in the Consumers Reports that Husqvarna has a 1 1/2 approval rating on a 5 scale. The attorney asked that I call Husqvarna one more time for them to send me a new axle or for them to pay for repair of this tractor. Then he stated that he was going to check if he can start a CLASS ACTION LAWSUIT against Husqvarna.

    Thanks for your vote!

    Reviewed Feb. 5, 2015

    Bought this blower September 2014. Ran great until Feb 2015. Has been used maybe 12 hours and when I went to start the blower it was locked up. I always use gas without ethanol and Stihl oil. I removed spark plug, tapped the top of the piston lightly with a flat punch and the piston broke free. Replaced the gas and oil and tried to start, to no avail. Removed spark plug and checked the compression. There was none. It evidently has a broken compression ring. I have owned an equipment repair shop for 10 years. I am on my way to the trashcan and donating this blower to it. I am not even going to attempt to deal with their warranty. There will be a new Stihl in my shop tomorrow.

    Thanks for your vote!

    Reviewed Jan. 27, 2015

    My mother in law bought a husqvarna ride on mower in 2011. Done a crank shaft 14 months ago, now they are telling her it now needs a new motor at $1500.00. Her contact number is **. Not happy with the company that fixed it in the first place, now they want more money to re- build a new motor on a machine that is only 4 years old.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 21, 2015

    We purchased a leaf blower and a 46" riding lawn mower along with fuel mix. We sent in rebate for $10.00 on leaf blower and finally got it after close to 3 months. The rebate for Mower of $75.00 never did show up. It has been well over 4 months. Husqvarna makes it nearly impossible to contact them. This ends my dealing with this dishonest company and will be sure to let people know when I speak to them.

    Thanks for your vote!
    Customer Service

    Reviewed Jan. 17, 2015

    Ever since I've had this Husqvarna 55C21HV mower the left rear wheel has failed to drive more often than not. Dealer failed to fix problem so being a field engineer for over 40 years I took it upon myself to clean and deburr the pawl assy and all associated parts. This helped slightly. I then e-mailed the USA distributor and never got a response. The only good thing in this mower is the Honda engine which runs flawlessly like all the other Honda engines I have had.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 6, 2015

    I purchased a new Husqvarna ST224 snow blower November 17, 2014. Our first snow was today, January 6, 2015. I have about 5 inches of snow on my driveway and when I started to clear it with my brand new, never used Husqvarna snow blower after about ten minutes of us the drive wheels stopped turning and parts fell out the under side of the snow blower. When I called the owner of Mower Zone in Danville, Indiana his response was, "I sorry but it is mechanical and sometimes mechanical things break." I understand mechanical thinks breaking but not in the first ten minutes of use! The Manager of Mower Zone said he would send someone to pick it up and see if they could fix it. I ask for a loaner to be able to clear my driveway and he said they didn't do that.

    If that isn't enough to steer you away from Husqvarna, there was a $50 mail in rebate on this model snow blower. I sent in the rebate form and have not received the rebate. When I try to call to find out the status I get a recording telling me they are having technical problems and my call cannot be processed and I should call back at another time. This has been going on for weeks. I know I will never see my $50 rebate Husqvarna promised.

    Thanks for your vote!

    Reviewed Dec. 29, 2014

    2 years ago I purchased the $99 gas weed trimmer. This summer, would not run. Had it checked at a certified dealer, needed carburetor kit & tune up kit for $50. No way, going to put my $50 towards a LI battery model of a different manufacturer. Very disappointed with Husqvarna.

    Thanks for your vote!
    Customer Service

    Reviewed Dec. 18, 2014

    I bought a new saw from Lowes', used it 10 over last year or two. Then I started the saw left it running on my porch and then I looked outside and it was on fire. I couldn't put it out. Had to throw in snow. I hurt my back, there is damage to the porch, and Husqvarna has done nothing. I have called them a dozen times and still never get to talk with someone in headquarters. I will tell everyone to look at reviews look at their customer service. Don't buy. Find someone who will stand behind their product. It's bad if they could have killed someone or my house burnt down and where is Husqvarna? Counting their money in a room! Not how I want to do business.

    Thanks for your vote!
    Coverage

    Reviewed Dec. 15, 2014

    My mower RZ4623 with extended warranty. The welds on the mower deck broke, mower 15 months old. Would not cover under warranty. I was told that they said they're all breaking because mower was transported on a trailer???????? I picked it up with a trailer, nothing was said about it. The service center picked it up with a trailer, brought it back with a trailer. Apparently most of this model has the same problem. It's a factory defect and they won't own up to it.

    This mower is no good, their warranty is no good, and their reputation is no longer good. It is not hard to see this product should be recalled. Besides that, the mower deck rattles like crazy, belt flops around, and comes off. There was no grease in anything. Had to grease all before using. Seat is already cracking apart, loose bolts. I am TOTALLY disappointed in this mower.

    Money I spent on warranty was a waste. Money spent on the mower was a waste. They did say my ignition switch was covered under warranty (Oh yeah, that is going bad too). STAY FAR AWAY FROM THIS PRODUCT AND COMPANY OR YOU'LL GET SCREWED. You have been warned. They are no longer the company of good products it used to be. VERY ANGRY. WOULD NEVER BUY FROM THEM AGAIN. If Lowe's was smart, they would stop selling them. It is making them look bad too.

    Thanks for your vote!
    Price

    Reviewed Dec. 15, 2014

    We have four chain saws, a lawn mower and two leaf blowers - it takes us longer to get them started - ALL OF THEM - THAN IT DOES TO DO THE FUNCTION THEY ARE BUILT FOR. My partner had back surgery, he couldn't get them started. I am totally fit and able - I have difficulty - when we eventually do get them going they are wonderful .We have been back to the dealership numerous times, and followed their instructions, but still "no cigar". If you want your wife to help out don't buy their products. I feel like taking the truck and driving over the entire bunch. We thought we were buying the best - think again. The most expensive isn't necessarily the best.

    Thanks for your vote!
    Customer ServiceCoveragePrice

    Reviewed Dec. 11, 2014

    My husband and I purchased a Husqvarna YT H2042 20.0 gross horsepower 540 cc Briggs & Stratton engine riding lawn mower from Lowe's in our neighbor town. We thought we were purchasing a good quality mower, but we were wrong. We purchased with a 0 interest for 18 months and before we had it paid off the problems started. The mower would not pull itself - totally stopped. First repair cost $400.00 - the valve was bad. That repair lasted about two weeks. Took it back to the repairman. The mower would not start - starter was bad. Another $400.00 repair bill. Asked why all the problems, answer was mowers just aren't made like they were.

    That repair lasted about 6-7 months. The mower would not start or move again. Took it to a different repair place another $350.00 repair. The starter, battery (which we were told was the wrong size for the mower but was the same that came on it), belts were bad and the engine was making a noise. This repair lasted again about 6 months. The mower stopped pulling itself and the engine sounded terrible. Fourth repair cost $498.00 the engine had moved around some way and the belts were bad again, the starter was bad again, the engine mounts had to be drilled out and reweld so everything would line up correctly. We have cables laying on the cutting deck from rewiring repairs. Again it lasted about 6 months and now we have a mower setting in the garage that will not pull itself again. Very very bad product. The warranty covers nothing. Lowe's needs to stop selling these products.

    Thanks for your vote!

    Reviewed Dec. 11, 2014

    I bought a husqvarna zero turn mower last year 2013. It since has blown through two pulleys and mounting brackets, none of the grease points had any grease in them, bolts were loose, belt flops and rattles like crazy, deck bearings are already going bad, welds on deck broke, deck fell off and I’m told it’s not under warranty, they said it busted because I hit something or get this (IT WAS TRANSPORTED ON A TRAILER) bouncing trailer caused welds to break, how else can you move it? Bought at Lowe’s they loaded it on a TRAILER when I bought it, they pushed it without putting hydro pumps in neutral. One wheel turns faster than other, no nearby service centers, nobody around here wants work on them because they’re junk, junk, junk, that’s what they told me.

    THE WARRANTY SUCKS. THEY FIND ANY REASON NOT TO FIX IT UNDER WARRANTY, seat already tearing, mower is 14 months old. Their service station wanted $150.00 to weld it, got it welded myself for $5.00. Belt comes off all the time. This is the WORST mower I've ever seen, I would NEVER buy another Husqvarna product. I am VERY disappointed and stuck with a $3000.00 POS. I even bought extended warranty, won’t honor it, mower no good, warranty no good, their reputation no good. Stay far away from brand. I would not recommend them to anybody.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedOnline & App

    Reviewed Dec. 9, 2014

    I bought a Poulan Pro Leaf Blower. It has less than 15 hours run time on it. It will no longer start. They have failed to respond to any correspondence on their website! I personally know, they frequently hire illegal aliens, some that have been indicted by a federal grand Jury!

    Thanks for your vote!
    Customer ServiceInstallation & SetupCoverageOnline & App

    Reviewed Dec. 9, 2014

    Stay away from the 562XP! Bought the saw at the start of summer to compliment my other competitor’s saw. Used the same gas and oil mix in my competitor’s saw as well as in the Husqvarna 562XP. After less than 24 hours of use, I took the saw in because it was getting progressively harder to start. After being in the service shop for 42 days I got a call saying that the carburetor has some worn parts that would be covered under warranty. Great, covered under warranty and it will be a couple more weeks until they get the parts installed.

    A couple weeks pass and I call the shop and they say that it still isn't running quite right and they are looking for something else wrong, now the saw has been in repair for 2 months and they still don't know what is wrong. Get a call a few weeks later stating that the piston is scored and not covered under warranty, “Sorry nothing we can do.” As I said before I run the same gas/oil mix for my competitor’s saw as well as the Husqvarna. Ended up taking my competitor’s saw into the dealer to see if that piston had any trouble, and he said it looked perfect.

    Called Husqvarna to inquire about the manufacturer defect, and why it would not be covered under warranty. They were rude and would not let you talk to anyone that knew anything about the chainsaw and said they will communicate directly with the shop, nothing I can do about it, and no one I can talk to. So after paying just over 700 dollars for the saw I got 24 hours of use out of it. Terrible service, horrible customer service, and a joke of a chainsaw. Will never buy another product with the name Husqvarna on it again. Buyer beware, stay away! You have been warned.

    Update: on 12/6/14 I took the saw to two independent (Non-Husqvarna) dealers, both looked at the piston which was scored on the exhaust side only, both stated that running on straight fuel, or an improper mixture would give both intake and exhaust, nearly 360 degree damage, not what my saw has. They both said that due to the intake side being perfect that it was likely another problem. The one dealer said he would suspect an air leak, and that would be covered if I would have bought his saw. The one dealer admitted to Husqvarna being a terrible company for a customer to deal with. So once again, you have been warned, buy a different brand. They also blocked my review several times on their website, so I have decided to post on their facebook page instead!

    Thanks for your vote!

    Reviewed Dec. 6, 2014

    Oil leak in engine. Fixed. Currently experiencing mower running for 2 seconds and cutting off. Replaced fuel filter to no avail. Checked fuel lines and fuel is flowing well. Don't know if it's the carburetor or what. Could use some guidance. Thanks.

    Thanks for your vote!
    Customer ServiceCoverage

    Reviewed Nov. 28, 2014

    Purchased a Husqvarna self propelled lawn mower in April 2014. Cable for self propelled activation broke in September 2014. Brought mower to authorized repair location in Wilmington N.C. They called me after about a week and told me that the broken cable was not covered under the warranty because somehow I broke the cable and it was my fault. I wrote a letter to their regional office in Charlotte N.C. and never had the courtesy of a reply.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 22, 2014

    I bought my snowblower on November 20, 2014. Brought it home, did half of the driveway. Noticed that they put wrong bolts for handle, too long, next day warmed it up, seemed really loud. Then go to snow blow drive. Chute don't work. Look on garage floor find cotter pin and washer. In the meantime somehow the belt goes just spinning. Take to shop. The guy proceeds to explain only the belt. Belt was my fault, said I did not clean it properly, he proceeded to show me. Give me a break. The other problems, his worker must have been tired. I also bent the area where the shoes are. This all happened in 2 days. Not impressed. Considering I bought this blower cause it's supposed to last twice as long as others. I think not. When I go back I'm not paying a cent to have the belt put in. Mind you it probably won't work that way. Try to return it, we'll see?

    Thanks for your vote!

    Reviewed Nov. 18, 2014

    I've had my Husqvarna YTH 24V48LS for about three years. I have never have been able to get the deck to mow level. Purchased replacement blades from local Dealer only to find out that the parts book listed the wrong ones. The final straw was when the adapter between the steering wheel and the steering column wore out. I found the design to be a plastic adapter mounted to the steel column. No wonder it wore out! Awful design. Replacement was $20 for what looks like a $2 piece which I refuse to do. Come spring I'll go back to Craftsman.

    Thanks for your vote!
    Customer ServicePriceStaff

    Reviewed Nov. 10, 2014

    I purchased a 122c weed trimmer midway through the last summer season. I decided on this unit, because it seemed like it was made for much more than would be needed for my yard. I wanted something that was going to last. I even bought the overpriced Husqvarna canned fuel mixture. I didn't want any problems. The unit stopped working in August of this year. My guess is that the 122c was used 20 times. I emailed Husqvarna with no response. We had our yard equipment tuned up this fall. The tech opened the 122c up, cleaned it out. He didn't see anything out of the ordinary. He spent a half hour (and $30 of my money) on the unit with no success. I will not ever again buy a piece of equipment manufactured by this company. Caveat Emptor.

    Thanks for your vote!

    Reviewed Nov. 3, 2014

    Have bought a Husq LT 1597 ride-on mower and for the past 2 years the cutter belt keeps running off the pulleys when the disengage lever is used. The mower shop comes, takes mower away for 3 weeks, and returns with belt in place and charges $300. This has been going on every 2nd month for 2 years. The belt when disengaged flops around and the engine pulley continues to rotate which pulls the belt up and off the rear tensioner pulley. The design here is really bad. The belt should be pulled off the engine pulley. Nope they disengage at the cutter plate. Drrrrrrrr, off the course the belt will continue to rotate as it is still in contact with the engine pulley. This is very dangerous as the cutters are meant to be disengaged but the belt is still thrashing around. Afraid this is the first and last Husq. The service sucks at $300 to put a belt on, of course this is not a warranty issue. Well it is a customer satisfaction issue.

    Thanks for your vote!
    Customer Service

    Reviewed Nov. 2, 2014

    I just finished my third mowing season with a 54 inch Husqvarna lawn tractor purchased from a dealer not a big box store. Mine has the kawasaki 26 HP engine which works fine, no issues. My problem started when I noticed the brackets that are welded to the deck were starting to tear off. I guess the weight of the deck is quite heavy for these under-engineered brackets. My old 42" craftsman lasted 5 seasons before I sold it for $500 to get this one. The brackets on that one lasted almost to end, I did weld those. We modified the Husqvarna bracket with additional supports to help with the weight. I did not call dealer after reading about all the negative feedback about the company, I just took care of it myself.

    Thanks for your vote!
    Staff

    Reviewed Oct. 28, 2014

    LGT 6254 - My 84 year old dad had an incident. Mower caught fire. Fire dept came to ensure woods nearby weren't burned down. He's 84 and has COPD. This was very stressful to him. He loved this mower. Don't know how it caught fire either. Purchased May 2008. Tuned up last year 2013.

    Thanks for your vote!
    Customer ServiceInstallation & SetupContract & TermsCoveragePrice

    Reviewed Oct. 9, 2014

    I purchased a Husqvarna 775L. After ten times using the mower, it would not start. I called Husqvarna and they gave me two contacts to look at the mower. I contacted both parties and neither one of them renewed their contract with Husqvarna because Husqvarna does not stand behind their product. Neither does Lowe's. I made several phone calls to Lowe's and they basically said "too bad, nothing we can do." But they still sell the poor product. Husqvarna does not stand behind their warranty. They like to use the excuse of "bad gas" or if it is not a manufacturer defect then they won't cover it.

    Now, keep in mind, my motor is actually made by Briggs & Stratton so I called them as well. The bottom line is that my issue was a bad carburetor caused by "bad gas." I have seen and read several complaints about the same problem. I loaded up my mower and had to drive an hour to a repair shop that is covered under Husqvarna's warranty. It cost me $130 to have a new carburetor installed due to "bad gas", the person I pay to mow my lawn every week, $40, the time spent on the phone receiving pathetic customer service from Lowe's and Husqvarna and the gas I used hauling my POS Husqvarna mower to different places to see who could fix it.

    These products are not worth the time or money and as for Lowe's, I haven't stepped a foot back in one of their stores. Menard's has become my favorite place to shop now. DO NOT BUY HUSQVARNA PRODUCTS. THEY ARE A PIECE OF JUNK!!!! By the way, anyone want to buy a mower? I will give you a good deal and sell you mine. I am off to Menard's to spend more money with them. Too bad Lowe's, you need to work on your poor customer service practices.

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 6, 2014

    I purchased a rear-drive self-propelled Husqvarna 775EX mower two years ago. I encountered problems immediately and went back to Lowe's as I was told I could when I bought the machine. I had not completed cutting my small lawn once when it quit. I was told a drive part was broken and it was replaced for over $100 (no warranty service). It sort of cut for a short while, maybe three or four cuts and I realized I was pushing the mower more than it was pushing itself. It cannot both cut and move itself at the same time except on a level surface with very short grass. I have taken it to an authorized repair service twice as recommended by the company and they told me there was nothing wrong with it and that I "should expect to have to push it some as it was not made to completely propel itself."

    I wish I had not gotten rid of my old machine (a 14 year old Yard Man) which still propelled itself with a broken drive wheel. I have written Husqvarna and received essentially no answers other than to see the authorized repair service. This machine is a piece of junk and Husqvarna provides no meaningful customer service assistance. I will never buy another product associated with this company and will do my best to spread the word of poor quality and no customer service.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 27, 2014

    Just returned for the second time with my 5-month-old Husqvarna AWD push mower. The drive belt keeps coming off. They put it in the shop the first time and charged me $88 claiming abuse (bull). I took it back today wanting a replacement or a refund. I took home, I can fix it myself, but it is a royal pain to have to do this on a regular basis. Has anyone else had this problem? If so, how did you fix it?

    Thanks for your vote!

    Reviewed Sept. 20, 2014

    First problem, two front tyres were tubeless and porous, had to purchase two tubes. The grass box on this machine is rubbish, it will not stay closed. No thought nor design for the grass box. The box is supported by two weak brackets and two small spindles, the box springs up out of the spindles. Any machine would be better than this.

    Thanks for your vote!
    Customer ServicePrice

    Reviewed Sept. 16, 2014

    I purchased a Husqvarna AWD675 push lawn mower on 03/23/14 from Lowe’s and it started on the first pull after adding oil and gas. The mower worked fine for the first five months but it will not crank now, 09/15/14. I called the customer service number in the Husqvarna manual and I was placed on hold for approximately 30 minutes. The customer service representative informed me that this problem should be under warranty and she gave me the information of an authorized repair shop that honors Husqvarna warranties. I took the mower to the authorized repair shop and the repairman told me that the carburetor needs cleaning and this is not under warranty. The air filter still looks new and my yard is about 1/3 of an acre and I never let my grass get very high so the mower has not had an extraordinary strain on the engine. The repairman told me that it will cost approximately $60 to clean the carburetor. I am very displeased with this mower and I will never buy another Husqvarna product; I had a Yard Machine brand mower before this one that lasted 11 years.

    Thanks for your vote!

    Reviewed Sept. 12, 2014

    Husqvarna Z46 Zero Turn Riding Mower - I purchased the above in April of 2014. By the second week of June I called my warranty service because the electronic start module died. I mean one minute I'm cutting the grass; I shut it off to clear debris in the yard, went back to it to put it away and the module was completely dead. They came for it and after a week of waiting for the repair I was told that service center contacted the manufacturer and was told they did not have any in stock and it would 6 weeks before it would come in. I went back to Lowe's where I bought it; they replaced it, and delivered a new one the next day. Just under three months later I finished cutting my yard, went to my shed to remove some boxes, got back on the mower and the same - electronic module was dead again! I went back to Lowe's and requested a different brand mower. I would not buy another Husqvarna anything on a bet.

    Thanks for your vote!
    Customer ServicePunctuality & Speed

    Reviewed Sept. 11, 2014

    Bought a new Husqvarna lawn tractor Model 960450049. The tractor had less than 5 hours running time. I started the mower to put in the shed, within about 30 yards of travel it caught on fire, quit running and burned completely. Reported the problem to Lowes. They said they would contact me back in a couple of days. It's been 2 weeks, heard nothing.

    Thanks for your vote!

    Reviewed Sept. 10, 2014

    Husqvarna leaf blower - Like any brand the machine blows leaves, but once you stop it you "pay hell" trying to start a hot machine. I've had to borrow my neighbor's blower (different brand) to finish the job. Even though this machine is only about a year old, I'm going to buy a new one (different brand).

    Thanks for your vote!

    Reviewed Sept. 10, 2014

    I see a lot of complaints about theses tractors; I've had exactly the opposite experience. I put 550 hrs on my tractor on my farm in Oklahoma before any problems. I worked it hard and am finally upgrading to a new gearbox which should make it last many more years.

    Thanks for your vote!

    Reviewed Sept. 9, 2014

    Never mowed level, can't adjust, ck'd spindles with dial indicator, less than .002 t.i.r. Deck welds cracked. New blades straight edge on bottom of deck blades are not parallel to bottom. Deck was warped when stamped husky. No help at all. Not again.

    Thanks for your vote!

    Reviewed Sept. 7, 2014

    I purchased my push mower about 2 years ago and I have had problems from the first week. First the belt that drives the wheels keep falling off. After about 20 times of this, I played with the spacers in order to get it to stay on for more than a month. Then one of the handles that you use to start the drive broke. I cannot get just the plastic handle. I have to spend $70 to get the whole assembly plus the cable. I have yet to replace it.

    This last breakage was the final straw. The drive cable broke due to a bad design. The cable rubs against a spring and there is no way around it. There should have been some shielding to protect the cable. The cable cost $40, but it will break again in 2 years due to the design. I had my previous mowers for about 8-10 years on average. I have never had such problems in my life. I regret the day I purchased this mower. If someone gave me $100 for it, I would sell it in a heart beat. Due to the design, I will have constant issues with this mower.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Sept. 4, 2014

    At 22 hrs on the 54-inch Zero turn mower, a piece of metal under the mower deck came loose and got wadded up in the blade. The dealer was NO help at all, but referred us to a warranty center that told us it would be at least 8 weeks before they could repair it - so we found another warranty center in town here. The second repair center said it would be about 2 weeks to get it done -- THEN we find out that they had to send it to the ACTUAL repair department 150 miles away - then we found out that it would be 6 to 8 weeks before a Husqvarna rep could look at it to see if it would be warranted.

    We could not talk to the person at the repair station because he was "out" for the day. We then called Husqvarna customer service (LONG wait to talk to someone - AND - EVERY time we get transferred to another person). The person we were talking to called the repair department where the mower is (STILL) and again, the person to talk to there is "out" for the day. The one time we did finally talk to the repair department head guy (when we finally were told about the 6-8 week delay). He said that our mower was the FIRST one that they had gotten to work on since becoming a warranty shop (THAT is scary). The Husqvarna company says they will call me when they talk to correct person at the repair center. At this point, we are without a new mower for 4 weeks.

    Thanks for your vote!
    Online & App

    Reviewed Sept. 1, 2014

    You name it. Tractor won't start with new battery. Won't stay running for more than half hour. Manufacturer says don't start off a vehicle but had no choice - only way to mow grass. Their website is useless and not surprised they get such a low consumer satisfaction rate. Don't buy Husqvarna.

    Thanks for your vote!
    Customer ServiceCoveragePriceStaff

    Reviewed Aug. 31, 2014

    I purchased a Husqvarna 46 only after extensive research in Oct 2013. I used it in the fall to clean up some leaves, and stored it until spring. I used it twice, and in June 2014 which backing up with it, the motor died. I initially thought I ran out of gas, but I was more than half full. When I tried to crank it, it would not turn over.. nothing, not a thing. I called Lowe's repair since I had the 4-year extended warranty, and it was picked up by a local repair shop. After three weeks, it was returned and a bill was handed to me.

    The repair shop stated that I had bad gas, and that it was not covered under warranty. I told them that how in heck did it become bad gas when it would not even turn over. I later found out the shop was not even an authorized Husqvarna repair facility. Lowe's in the end gave me a gift card of $35.00 half of the repair cost. I used it twice after it came back from repair, the second time out of the blue, it started to sputter, choke, and then backfired so loud the neighbors came running out thinking a shot gun had gone off.

    I called Lowe's repair again, and insisted that they only send it to an factory authorized repair facility. The told me they would have someone call me the next day to arrange pickup of the mower. The next morning I went to my local Lowe's and spoke with the assistance manager. After I explained the issue, the fact that it only had been used for 7 hours, and had already spent 3 weeks in repair, and it looked like it would be another 3- 4 weeks in repair. He indicated that 4 weeks was not acceptable, he got on the phone and called Lowe's repair, they told him that I would receive a call by Tues (2 Sept) to advise me when it could be picked up for repair.

    The assistant manager indicated to me if it was going to be 3-4 weeks before they repaired it, he would give me a new mower. Later that day the repair shop called and told me they wanted to pick up the mower, but that it would be 5-6 weeks before it would be worked on, because they were swamped with work. This was the closest authorized factory repair shop, 35 miles away. I told them that they could not pick up the mower, and immediately called the assistant manager at Lowe's. He told me to give him the information off my sales receipt and that he would do a direct exchange and have it delivered that same day.

    By about 3 PM, he was having problems getting his system to accept the invoice number from my sales receipt so I brought it to him. I was in the store for about 30 minutes and watched as the store manager, and his assistance input the information into their system. When I left, I had a receipt for a new Husqvarna 46, and a firm delivery date of Tue 2 Sept. There was one catch however, the cost of a 4-year extended warranty, which is almost $300.00. The manager explained that since the mower was 10 months old, and it could not be returned after 30 days. The only way to give me a new machine was under the extended warranty, since it could not be repaired in a reasonable amount of time.

    Now, mind you I did not have to purchase the extended warranty the second time around, but honestly, for peace of mind, and a new mower, it was well worth it. I know that in most cases if a mower is going to fail, it will be within the 1st year, factually 29% of all riding mowers have problems in the first year. I figure the cost of a trailer to get it to a repair shop is $400.00, so the extended warranty was the least expensive way to get it to one if it needs to go...

    Anyway...there are many complaints about Lowe's customer service on this web site. I think it depends who you deal with, and how you approach them, that will determine if they help you out or not. I did not ask for a new mower, however I did indicate if it had been within 30 days of purchase when it first screwed up, I would have returned it. So for those of you complaining about Lowe's and your mower, put the phone down, get off your rear end and go down to speak with a manager face to face. You may not get a new mower, but it's a sure thing you won't unless you try.

    Thanks for your vote!
    Customer ServiceReliability

    Reviewed Aug. 29, 2014

    After trying to get my McCulloch chainsaw to continue running after 25 years and unable to get parts, I finally decided it was time to break down and get a new chainsaw. I was at Lowe's and decided to buy the Husqvarna Model 440 as it seemed to be the best fit for my needs. Between being extremely busy and injuring my elbow, I did not get to using the chainsaw for several weeks. When I went to use the chainsaw, it would not start. I tried several times and the chainsaw would not fire up. A check of basic systems indicated it was getting gas (the plug was wet) but saw only minimal spark.

    I called Husqvarna expecting customer service but I was told that I would have to take it to the dealer for warranty repair. They gave me the name of a dealer with hours that are difficult for my work schedule. When I took time off from work to get to the dealer, he told me that he does not do warranty work on chainsaws purchased from Lowe's. He directed me to another "dealer" not listed on Husqvarna's locator who does this work. They were also closed. So I still have a chainsaw that does not work, have had to take time off from work to get to the recommended dealer who does not perform this work, and spent money on gas driving around for a defective product.

    My expectations were: 1) Husqvarna telling me to take it back to Lowe's where they would give me a new one and send the defective one back to Husqvarna; or 2) Send me return postage labels so I could send the saw back to Husqvarna (similar to Dell Computer's policy). Instead I have the burden of repairing a defective product placed on the customer instead of the supplier of the defective product. Of all the items I have purchased in my life, I do not believe I have ever had such a poor buying experience. I will never buy another Husqvarna product and will warn my friends against purchasing Husqvarna products if this is their definition of customer service.

    Thanks for your vote!
    Punctuality & Speed

    Reviewed Aug. 28, 2014

    All in all the RZ4621 has been a decent mower. I am writing this to maybe save someone else who has purchased this mower, some time. I was going through problems with my deck belt coming off continuously. I could not find a single review that helped solve my problem. Every time I would go out to mow, I would engage the blades only to have the belt fly off. I would re-install, try to engage again and the same thing. Sometimes it would take as many as 12 times until it would hold and I could mow. Now mind you this happened every single time I would go out to mow. Once it would stay, I could shut it off and start it again that day, but sure as I'm writing this review, I would have to do the same thing the very next week in order to mow again. I tried everything from all the reviews and complaints that I would read - I tightened the spring, I changed the idler pulley with the belt keeper, you name it, I tried it.

    I finally read a post on a forum somewhere where a guy was going through the exact same thing. Someone had suggested he tighten the bolt running through the other idler pulley which tightens the idler arm firmly to the deck. I went out to check the situation of my idler arm and it was as loose as a goose. For some reason it never dawned on me when putting the belt back on time after time that the idler arm should not have play in it. I guess what did I know. Bottom line is this - If for some reason you cannot get your belt to stay on when engaging the blades, check your bolt that goes through the pulley that attaches the idler arm to your deck - You will be glad you did. I have not had this happen to me since then and I check to make sure the 5/8ths bolt is tight before using the mower. Life is good now and the months of aggravation are over. I hope this helps someone.

    Thanks for your vote!
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Aug. 22, 2014

    I bought a 46 inch/24 hp lawn tractor and also purchased the three year extended comprehensive warranty. The rep told me that with the extended warranty I was almost guaranteed to have no maintenance expenses. I have found out the emphasis should have been on the word "almost". In less than 1 year the machine broke down (i.e. carburetor and other parts went bad, etc.). To their credit, the service Husqvarna used did pick up the machine without charge, but that is the only positive aspect of this experience. I was told it would take more than 2 weeks before they could even look at the machine (and of course it was spring-time and the 3 acres of grass was not in a cooperative mood). After nearly a week, the rep called to tell me all that was wrong with this nearly brand new machine and was sad to inform me that nothing was covered under the extended warranty (big surprise).

    More than 2 weeks later and out more than $500 for repairs, I was livid. I wrote a detailed letter to Lowes, where I bought the machine and to Husqvarna. In that letter I cited provisions in the extended warranty where I was sure the repairs were covered and asked that someone contact me to set up an arbitration hearing, as set forth in the maintenance agreement. It has been more than three months now and I have not heard from either Lowes or Husqvarna. Both companies obviously have two customer service standards - pre-sale they are all smiles and supportive, post-sale they want nothing to do with customers. I spend a lot of money annually at Lowes and I will never shop that store again. I also will never purchase Husqvarna products again.

    Thanks for your vote!
    Customer ServiceCoverage

    Reviewed Aug. 21, 2014

    I just bought a Husqvarna riding mower from Lowe’s that I paid $1600.00 in May 2014. THREE months later I called the local dealer to come pick it up because what I thought was the blade failing turned out to be a Spindle. They called me the next day to tell me that the repair wasn't covered under warranty and that it would cost $175.00. When I asked why it wasn't covered they told me that the spindle was broken by serious impact. BY WHAT the freaking GRASS??!!

    I live on 2 acres of flat land. The same land that I had been cutting for the past 3 months. It seems that they find any excuse to not to cover something under warranty. Then had the nerve to say there could've been a rock or something in the grass??!! Seriously, if a little rock can break my $1600 piece of equipment just goes to show how shoddy these things are made. NO way it should've broken. They obviously do not care about customer satisfaction. After only having for 3 months and a measly $175 repair, they should've just fixed it at no charge. Very dissatisfied. Live and Learn. Will never purchase another piece of Husqvarna equipment EVER!!

    Thanks for your vote!
    Price

    Reviewed Aug. 20, 2014

    Bought a 4824f zero turn last yr. Ran great. Ended up with about 42 hrs. on it. It started fine this yr., but since then had 5 issues. First was supposedly because of the gas and ethanol, but it wouldn't fire. I put gas on spark plugs and no fire. The mechanic claimed because of water and tore the carburetor apart twice. He DID get started so ok. That was $205, I paid. Then I mowed a lawn and had to clean the deck. When I got back on it, no start again. Solenoid this time. So the dealer replaced it no cost. Yaaaa. Then I mowed two lawns and the next time I jump on it, no start.

    Take it back to the dealer because electrically, something is wrong. The mechanic replaced the starter after 1 1/2 wks. And it starts. Then he puts the starter on his bench and guess what, the bendix no longer was stuck. It worked fine. What is going on!? Finally today I mowed my lawn, and it stopped in midstream. I thought I ran out of gas, but I checked and had gas. Jumped back on it and nothing. No noise whatsoever. I checked voltage and had 12.74 V to the started. No what. I figure what of the sensors. A buddy of mine said maybe a fuse to the ignition. Why, why, why? 52 hrs. and so bs ready to trade, sell, and go somewhere else.

    Thanks for your vote!

    Reviewed Aug. 12, 2014

    In April 2014, I bought a new HU675AWD self-propelled mower (149cc Kohler engine, 22" cutting width) for residential use. In June, I took it in to an authorized service center because the throttle cable had frayed and stretched to the point where it would not engage the self-propulsion feature. It is now late August. The mower has been stuck in the shop with the part "on back order" for almost 6 weeks. I have had to make other arrangements throughout the high-growth spring weeks and through more than half the summer. Still no resolution in sight; a complete waste of money.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Aug. 2, 2014

    Last year, it started... (what looks like oil leaking out of the exhaust-muffler) and it had dripped onto my concrete floor. It had smoked at times when engaging the blades - when the load was put on the engine. I called Lowe's Advantage and filed a work order. They had a company that they use in Virginia to check it out. When I got it back, I read the work order and what was done. They did a service tune up on it. They changed the spark plugs, changed the oil and filter, and changed the air filter. Their paperwork and one of their employees said that they also sharpened the blades and detailed (cleaned up the mower). But, they didn't sharpen the blades or detail (clean the mower). The blades hadn't been sharpened and there was still oil residue on the muffler and chassis area. They said that I would have to pay for it.

    I called the Lowe's manager and complained. I clearly said that I don't think it's been fixed, that there seems to be an engine problem with the rings or the block. He said he would make a note of it and I didn't have to pay anything. Well, I didn't know what to do. What could I do?... Last week I mowed with it for about the fifth time since I had this done... Still the same oil looking leak as before. Yep, I think I've been right the whole time, wasn't fixed... I just called 7-31-14 to complain again to Lowe's Advantage. They're setting up someone to check it out again. I don't know if it's the same company or not. I asked the person filing the phone complaint if they've had similar complaints and she said yes.

    By the way, I bought two Husqvarnas at the same time from Lowe's. And I bought extended warranties with each. The other one has been used the most though. But, now it's starting to drip too. And all of the riding mowers that I've bought new came from Lowe's. An 18 HP 42" Murray Yard Machines MTD back in 1997. It was still mowing fine when I bought a 24 HP 50" Cub Cadet in 2004. Both were still mowing/running fine, but I sold them when I bought the two new Husqvarnas in 2012. Both have the Kohler Engines. Both 26 HP 54" cut...

    Since I bought them, I've noticed that they're putting Briggs Engines on them now... Have they had problems with the Kohler Engines? I paid good money for each... $2200.00-ish for the standard style riding mower and $2600.00-ish for the zero turn style riding mower... plus the warranties for each... And, when I first complained, I went to the Lowe's store in person. No one really wanted to help me or they couldn't. They said that I would have to call the phone number on the mower... Well, it was the Lowe's Advantage number. Couldn't they have helped me in the store, or called for me, or set up my complaint there in the store? I don't want to get stuck with a high dollar mower that isn't going to give me the service that I paid for... Sorry. Thanks, please advise... I'm not going to check the attorney box below for me to be contacted yet. I will see if we can make this right first... Please help.

    Thanks for your vote!
    Customer Service

    Reviewed Aug. 1, 2014

    Husqvarna P-ZT 4822 - Last year I purchased this zero-turn with 100 hrs on meter. Did not get to mow too much last year but it did a good job. This year I first had problems with clogging under the deck. Changed blade style and it improved, but the cutting was terrible, leaves a lot of grass. Put old blades back on after sharpening but still had problems. Recently replaced belt even though it looked good and had no improvement in cutting quality. It leaves a lot of grass in both the heavy areas and light areas of the yard. Customer service could do nothing and recommended I contact local dealer. Does anyone have any suggestions on improving cut quality.

    Thanks for your vote!
    Price

    Reviewed July 31, 2014

    Every time I mow, the deck clogs up with grass. Have to scrape with putty knife. Deck does not discharge properly. Also blades wear out after just 40 hrs of mowing. Been thru second set of blades with just 80 hrs, going to try the gator blades... Purchased RZ5424 in spring of 2013. 1 lug nut has fallen off, knob to adjust right, steering fell off, leaves strip of uncut grass (tried adjusting deck). Not a good mower in my opinion... Wish I would have purchased a more well known trusted name, brand zero turn mower. Might have cost a little more but I don't think this mower is going to last. For $3000 you would think so... Is there any company that makes anything worth a damn anymore???? Pretty damn sad!!!!!

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed July 30, 2014

    I bought a Husqvarna YTH22V46 riding lawn mover in Aug. 2013 and also bought the extended 3-year warranty to go with it. I use it on the average of about twice a month on a very flat, smooth terrain. The months of Nov-Feb, I did not use the mower at all since it was winter and the grass doesn't grow as fast during those months. So far, I've had to replace the mower blades, the belt and just recently, two spindle ears. The spindle problem required the mower to be picked up and delivered back, which Husqvarna has done without a problem, and the other two problems, I took care of myself.

    I've only asked Husqvarna to pay for the spindle issue since that is an obvious defect in the workmanship. My repairman agrees with that since his shop has seen three Hus. mowers very recently, all with the same spindle problem. I called Hus. and spoke to a representative who then informed me that the repairman said that I was the cause of the spindle problem and there was nothing they could do about it. This is obviously untrue b/c the repairman, whom I know, did not say such a thing and since when does a repairman tell a huge company as Hus. how to conduct business.

    I am really disgusted with Hus., not only for the shoddy product I was sold, but for also trying to blame their own inaction on someone else. I would not recommend buying this product or any other way do business with Hus., as I certainly will not be doing either of those in the future. I wish now that instead of buying this Hus. mower, I would have spent the $700.00 it would have taken to fix my 17-year-old Kubota. Oh well, live and learn, I guess!

    Thanks for your vote!

    Reviewed July 29, 2014

    Husqvarna YTH20K46 - Bought ride on lawn tractor about 2 years ago. It's starting to leak oil between the cylinder head. Will never buy another Husqvarna product again... Spend the extra money get a better product.

    Thanks for your vote!
    Staff

    Reviewed July 28, 2014

    I'm in the army and we purchased a riding mower. It ran fine in the first 5 times it was used, then the last time we had used it the engine started clanking and puffing white smoke after giving it some throttle. We turned it off and checked the oil, gas, filter and plug. All were good and no problems. Took the blades off to replace them then put them back on. Now it wont start!! No spark to the plug either. What could possibly be wrong with a practically new lawn mower??!!

    Thanks for your vote!
    Price

    Reviewed July 25, 2014

    Lawnmower 775BBC 21" rear-drive purchased 10/13. Ran great out of the box. Second mowing this spring, the blade-drive brake spring broke; visible inclusion at break. Disassembled and found out just how shoddy this thing is built. Everything under the deck is exceptionally cheap and lightweight. Nice paint-job, though. Repaired spring. Chief complaint has to do with design. You show this wonderful machine a picture of damp grass and it completely plugs. Have to hose it out, tons of chewed-up grass, big mess. Tilt it on its side to do so and it will not restart; wait an hour. In 3-4" of damp (not by any means wet) grass, it plugs in about 15 minutes. This is using the side chute, don't know how the bagger works. Deck washdown feature is utterly useless. The rear-drive differential consistently locks up when pulling backwards. Oh and the chute falls off at the slightest provocation.

    When I was a kid, Husqvarna was one of the names any self-respecting dirtbiker lusted after. I don't know if their other products suffer from the same globalization disease and I will not be finding out. Four hundred bucks shot on a piece of equipment that will not do what it was supposedly designed for. This ain't rocket science, folks.

    Thanks for your vote!

    Reviewed July 25, 2014

    At 9 hours had a belt break, At 19 hours had a wheel bearing go out and had to take to shop, at 24 hours had a rod fall from the deck and a tension spring break. Now at 28 hours it won't start. What a piece of junk that I wasted my hard earned money on and am still paying for it!!!!!!!! DO NOT BUY!!!!!!!!!!

    Thanks for your vote!
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed July 23, 2014

    We bought a Husq self-propelled mower. We noticed the front, right wheel was crooked. It looked like the tire was on crooked (later learned it is a complete unit). It worked and so we decided to wait on checking it out. We went into winter, then the mower was in storage thru the summer as we sold one home and rented (mower in storage) till we purchased another home. We moved in the winter and are just now using the mower again. Upon removing the crooked wheel, we learned the hub was crooked and had caused a complete grind-down of 2/3 of the gears. We called Husq and a wonderful rep. helped us find a repair shop. They called Husq and were told the wheel replacement was not covered because we didn't have it checked out right away.

    We called Husq again and got stone-walled. Called back later and got a wonderful rep that transferred us to the "escalation team", who was another stone-waller. It's a $25 wheel. Not the kind of service I ever want to be subjected to again. One or two reps were really helpful and professional. The other two reps acted like it was their own $25 they were protecting. They were not helpful or professional. This attitude/standard clearly comes from senior management. I've had it with Husq.

    Thanks for your vote!
    Price

    Reviewed July 19, 2014

    I've bought a 1998 350 and a 2008 445 chainsaws this year. I've had the privilege of finally getting a 2009 455 Rancher last month, all from pawnshops this year because that's all I can afford. They all have been well used and abused, I fixed a few things, disassembled them, cleaned them and they all run every time a need one to feed myself. I looked at all the boards and all the reviews and I think some of the bad reviews are from people that have no experience with simple repairs. I've had an oil pump failure on the 350, I pulled the pump, cleaned it. Replaced the $8.00 plastic gear and moved on with my life. I didn't pay $120 to a service center or get upset and post a angry review calling all Husqvarnas junk.

    I can not speak to the quality of a new saw because I never had one but I can personally speak for the used Husqvarna saws with some personal information about my own situation. I'm happy with the ones a have and my new 455 Rancher....well new to me. The 455 is a beast. It's my pride and joy. I love it and we have a great relationship. I care for it and treat it like it's my child. I give it only the proper fuel and oil and bath it regularly at the end of the day before bed. Its leaks some oil but hey, what 5 yr old child doesn't leak overnight? In return it allows me to WORK, this winter it will keep me warm. If you pay $419.00 plus tax for a saw and you have problems with it I can understand being a little angry but don't trash Husqvarna because the product went down or is having an issue, at least you didn't have to work all month to buy a used one at a pawnshop.

    If I ever get a new 455 I'll let you know what quality it is in ten years because I won't be complaining to a dealer or a forum about how my toy broke and mommy won't buy me a new one and they all are junk because mine broke. If you don't like you new junk saw send it my way and I'll send you a picture of it in ten years when I'm still using it. Oil pumps go down, bolts fall out, my favorite I heard was the saws are junk. If they all are junk then how come I paid my child support this week with my well used junk? Junk doesn't pay your bills. The information forums should be for information not venting... Wait that's what I'm doing 8-(.

    I guess because when I hear someone say all are junk because the one that was GIVEN as a gift to me wasn't perfect I get a little angered. Again if you do not like your new 455 I'll take it off your hands gladly. For people who are truly having problems out of your new saws I truly feel for you, I have the advantage of never being able to afford an overpriced shop repair bill so when one goes down I fix it myself very simply. Cost me little of nothing because my labor is free and the saw was already well used so I didn't take the hit as hard as you did.

    If you will ask some of the people on the forums how to fix your problem, I'm sure most of those guys would be very happy to help and the people putting Husqvarna chainsaw repair videos on YouTube makes most repair tasks very simple. Again I see the biggies in the Husqvarna saw is the cheap plastic oil gear but hey it does say Rancher on the side and not xp. Husqvarna provided a product for $400 and it is a good $400 product, notice I didn't say $1000 product? All in all I would buy another 455 Rancher in a minute if I come across one, in fact if I can get an opportunity to get a brand new one later this year you better believe I'll jump on it because I trust the product. In fact I trust it so much I'll bet my next meal on it....oh wait I do.

    Thanks for your vote!
    Customer Service

    Reviewed July 17, 2014

    After doing quite a bit of research, we decided to purchase a Husqvarna YTH22V46 for use at the mother-in-law's home. The unit was purchased on 4/27/14. The engine meter shows 11.4 hours of use. Yesterday, my wife called me from her mother's and said that the unit started, ran rough, then began billowing white smoke. She shut it down and called me. I went over to check out some things. Engine had fuel to the carb, spark to the plugs, correct oil level, engine compression (I checked with compression tester). It will spin over, but never so much as a "cough" in trying to start.

    Lowe's didn't want to talk to me, since I was past the 30-day return limit for outdoor products. Husqvarna corporate didn't want to talk to me, just gave me the name of a Husqvarna repair facility in my area. It is actually a tool and equipment rental center. They told me to bring it in and they would look at it. I told them I only had a small car and naturally couldn't bring in a lawn tractor. The guy reluctantly said that they might be able to get it "sometime next week", but would charge me $70/hour to pick it up and deliver it back. Husqvarna? You out there??... This would be a fine time for you folks to step up to the plate... not even 3 months old... only 11.4 hours on the clock... You there??????

    Thanks for your vote!
    Coverage

    Reviewed July 16, 2014

    Husqvarna CTH194 Ride On Mower - Purchased the mower in France for 3750 Euros. Cut Grass 3 times and mandrel broke on all 4 lugs. Supplier said it was not covered by warranty. Purchased new one and fitted it myself. 2 cuts later, mower screeched to a halt with smoke coming from deck area. The small gear case assembly above the right pulley revealed exploded bearings (ALL MADE IN CHINA). The shop refuse to pay for it even though admitting it is a bad design. Proprietor of shop becoming more and more elusive. They tell me all that is covered by warranty is motor, chassis and gearbox. Hours on the clock 33.

    Thanks for your vote!

    Reviewed July 15, 2014

    Within the first hour of use the welds broke on both tie rod control arms. They had not been welded as they should have been. Only a tac spot was done. Lowes would not help out other than to tell me to rent another U-haul and bring it back to be re-welded and to rent another U-haul to pick it up when it was done. This I was told would take several weeks. They would not exchange the broken parts even though I was willing to replace them at no charge for my time spent. I hate Lowes and I hate Husqvarna and their poor quality and customer support. I will neither buy another Husqvarna piece again or anything at Lowes.

    Thanks for your vote!
    Customer Service

    Reviewed July 12, 2014

    Just purchased the Husqvarna YTH 22V46 from Lowes. When I filled up the gas tank it started leaking. Seems to be impossible to contact Husqvarna to get it fixed; no phone number from what I can find. Tried emailing them but haven't heard back either. Contacted Lowes (where I purchased it) and they said to call Lowes Advantage. Lowes Advantage said to contact the store I bought it from. Nothing like getting the run around on a brand new product I just purchased that LEAKS GAS!

    Thanks for your vote!
    Coverage

    Reviewed July 9, 2014

    Within 2 months of owning a Husqvarna 46 inch zero lawn mower, it stopped going forward. With 1.5 months of owning a Husqvarna AWD push mower, it stopped cranking. I took it back to Lowe's and was advised that it had to be placed in the shop. Well, the shop returned the mower and stated that the carb was clogged and the starter cord was damaged. This is not covered under warranty. I took my push mower to a local dealer and learned that it needed a new coil. The dealer replaced the coil and the mower started right up. My Husqvarna hedge trimmer stop working after owning it 3 months. The gas line had deteriorated, and of course it was not covered under the warranty. I'm done with Lowe's and the Husqvarna products.

    Thanks for your vote!

    Reviewed July 8, 2014

    Since I owned this unit, nothing but trouble. Deck welds broken 2 times. Both front tires worn out and recalled, took 4 months to get mower back under warranty. New tires on 2 weeks and rims broken in half at welds. Also new tires are wearing out again. We have a nice yard with no problems hitting things. Our front tires face outward with steering wheel centered. This as well as all my front end concerns must be related so why won't they fix it and not take so long. We are very unhappy.

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed July 8, 2014

    I bought my RZ4623 on 3-12-12 and my first invoice for warranty work was 6-21-12. While cutting a flat space of grass the deck began to shake violently. I raised the deck and again engaged the blades and it didn't shake as bad but the blade on the right side would not turn. Upon inspecting it closer I noticed that the pulleys are PLASTIC?!? And the bolt and shaft that hold the pulley to the blade housing is METAL? During normal use any mower deck gets a rough ride and it is just a matter of time before metal chews up plastic in such a rough place. I took it in for service and was without a mower for the better part of the summer. Last year was ok. Now this year I was cutting my grass and the same exact thing has happened with the same exact pulley on the right side.

    I see some people have said the belt comes off and I'm guessing the bind and pressure puts extra force on that right side and either the belt comes loose or that metal shaft wears out the plastic on that side. $2600 from Lowe's for this piece of crap and 2 out of 3 summers it will be spent inoperable. Lowe's passes the buck to Husqvarna and Husqvarna wants me to take it to a service center and fix it. I don't want it fixed, I want a different mower. This is the last full summer of my warranty coverage and I already know this pulley WILL fail again.

    It already has done the same exact thing twice, why do I want the same LEMON back to break down again next summer to the tune of a $200 repair? There is a definite design flaw on this mower, a manufacturer defect, a LEMON is what it is. But you can forget a recall being issued. There is too much money spent to recall it. They would rather settle their issues one at the time even if it comes to a lawsuit which mine may come to because $2600 for a mower that won't mow 2 out of 3 summers is absolutely unacceptable!

    Thanks for your vote!

    Reviewed July 5, 2014

    We purchased the 24 HP 54" cut Husqvarna lawn tractor last fall 2013. Every time we mow the lawn, we have to scrape the deck with a putty knife to clean the grass that builds up while cutting the grass. We have had to stop cutting the lawn because the deck packs up with lawn grass clippings. This has been a continuous problem since we bought it.

    We have taken it back to the dealership and they changed the blades, put on gator blades and even tried mowing themselves and still it builds up under the deck. They let us use a brand new zero turn and it too had to be cleaned. The deck is poorly made and Husqvarna does nothing to help you.. It is under warranty and I am sure they WILL do something about this problem.

    Thanks for your vote!

    Reviewed July 3, 2014

    We have had nothing but trouble with the front axle on our Husqvarna lawn tractor. The dealer we purchased it from won't do anything because Husqvarna won't do anything. Husqvarna keeps saying it is something we've done, not their product. They said they had never had any other complaints. Definitely not true, complaints are everywhere about them.

    Thanks for your vote!

    Reviewed July 3, 2014

    $440.00 RIP OFF - worse thing ever. Less than 2 years -- spent over 400 and it is in the shop. Part for kohler engine is back ordered. THEY SUCK. Could not get warranty - choke issue. Machine was a problem the day I bought it. Auto key start would not start it. Then broke, choke issue, fuel leak and I babied that engine. Had a craftsman for 20 years and when I got rid of it, it started on the 1st pull still, but had to go due to metal fatigue!!!!!!!!! DO NOT BUY THEIR PRODUCTS WITH A KOHLER. I cannot speak for their other stuff but they assembled it and made it - HUSQVARNA. Be careful.

    Thanks for your vote!
    CoveragePriceStaff

    Reviewed June 25, 2014

    UNBELIEVABLE BUT TRUE. Purchased a 30/52 Husqvarna Ride on from Karl's Mowers Burleigh Heads, cost almost $6000. Had 240 hours, had all of its required services on it when it started to play up. Went and seen Karl who said "spray carby cleaner into the carby. You can buy it from Supercheap, that should fix it." That's exactly what it did. Fixed it for good. Rang them up to say it has a problem and quickly got diverted to ring Husqvarna and tell them what has happened. Got told off by the Husqvarna service people for calling them on the number Karl's gave me and was told that I should take it up with the person who sold me the mower or take it to the nearest approved Husqvarna outlet.

    Did that and they pulled the motor down and sent pics to Husqvarna. Yes you guessed it, "not our problem" they said. I have failed to do maintenance on it by the book, we can see that in the photos. "How about the carby cleaner solution provided by Karl's Mowers" I asked. "Not interested, as we said you have not done regular maintenance on the mower." "But wait on I have done all the maintenance by the book. Can I send you the proof and claim my warranty?" "No you can't. We don't deal with customers of Husqvarna directly. You will have to go back to a dealership. Anyway our warranty only covers manufacturer's faults." "Mmmmm so even though I have serviced the machine by the book and it only has 240+ hours on it, you have no obligation whatsoever to recognize any warranty." "Yes that's correct. You must have put an aftermarket air filter in it rather than a genuine part."

    So here I am now taking action against the big guy. Anyone else out there who has a similar story about being shafted on a warranty from Husqvarna, let me know. I'm putting together a list of sites who I can take my case further to. This social media thing is great for letting people know about who isn't giving good service. Costly experience for me and costly for Husqvarna, I'm sure. By the way if you're looking to apologize, my incident number is **.

    Thanks for your vote!
    Verified purchase
    CoveragePrice

    Reviewed June 24, 2014

    This is the WORST garden tractor I have ever owned, period. Mine had 3 hours on it when, on a flat grass field, the Weldment Front Deck Suspension Husqvarna part # 574822501 separated from deck and started tearing (ploughing) the grass, while it was badly bent as the result of going backwards for just a couple feet. I stopped operating and removed the Weldment Front Deck Suspension. It costs $61 to $100 to replace... but I'm bringing it to the dealer as I suspect my garden tractor could be a LEMON, because of the following additional problems:

    As mentioned before, the fabricated deck is very heavy and thus the tractor consumes a lot of gasoline and is hard to drive. This tractor's deck shaves the soil on every small bump instead of adjusting and cutting the grass properly. No matter how high or low the deck is raised/lowered, it just does not work right. The deck goes straight on a slight "slope" and cuts the grass unevenly. Steering wheel is a joke and the covering on it slides down preventing me from concentrating on what I should be doing, which is mowing the grass! No... I must watch the steering wheel and the cover on it keeps on sliding down! Plus the steering wheel is not exactly round and is hard to turn.

    The entire tractor is hard to handle because it is too heavy for the engine and too awkward made and it gulps gasoline by a bucket! Prepare a lot of gasoline to mow your field with this one! The left (clutch) pedal is jerking already while idling. Something is wrong. I don't know what. The battery could not handle the starting and died. Took too long to start it and so I bought a new batter already!

    This is a major one - while mowing grass on a flat and level field (had 3 hours on it) the Weldment Front Deck Suspension Husqvarna part # 574822501 separated from deck and started "ploughing" or tearing the grass, while it was badly bent. I stopped operating immediately when I noticed that and removed the Weldment Front Deck Suspension. It costs $61 to $100 to replace... but I'm bringing it to the dealer as I suspect my garden tractor could be a LEMON. My first one GT52XLS had to be returned as it was spitting lots of oil and the engine kept dying. I had quite an effort (struggle) trying to get a replacement! Now this is my second one, again multiple problems!

    Hard to start when cold. Much harder than my older, smaller Husqvarna. I overpaid for it by at least $250. Cost wise this product is unsatisfactory. Rearing this tractor is a joke, because the deck grass shoot protector is only made to go drive forward. When you drive backwards, the black "rubber" shoot protector keeps on jumping up and down like crazy unless you bend over and hold it up with a hand risking getting stones into your face. The whole tractor is awkward to drive and handles rather like a stump. And did I mention the consumption of gasoline on it is through the roof! No wonder it got a 5 gallon tank!

    The deck lift has weird and confusing numbering on it and is hard to operate. It gets stuck and I can't lower it or raise it to the max. It is just plain weird. And this is a new tractor with 3 hours on it! One of the wheels on the tractor is wobbling and it feels like it is going to fall off soon! The rear push or drive "wire" is so thin and looks so out of place with this rather large garden tractor. Why not designs something that looks and feels good? The entire thing wants to go straight when I turn. The deck drives it straight and down into the ground. It feels really weird operating this tractor, as if I was driving a stump and the steering wheel feels like it is badly dented and is wrapped with some soft material that prevents me from mowing the grass properly!

    This is a COMPLETE FAILURE of a product and I demand my money back or another product of my choice. HUSQVARNA refuses to replace it with a new one either. They say it is my fault that the weldment suspension separated from a deck. Yes! My fault for mowing grass with it! I should have kept it in the garage instead! Husqvarna told me to bring it to the dealership for repairs. How can you repair a lemon or something that was badly designed and made? This tractor is PURE TROUBLE! No wonder there are no reviews on it! People are probably returning these in droves!

    Buy cheaper, smaller ones with stamped decks. You will be wasting your money, time and health buying this one! I would avoid Husqvarna products. Buy Japanese or whatever. One good thing so far - the engine seems to be quieter. It is a Japanese engine after all. Shame on the Japanese for allowing to use their engine on this POS.

    Conclusion - no more Husqvarna products for me. I will try with Kubota or some other. When I had a Volvo and Saab, I had many problems with them and the design was so ugly. Sorry, but no more Swedish products anymore for me either. And in general, I stopped consuming whatsoever, cut my spending on food and cut other bills, only keep spending on my hobby. I'm tired of increasingly crappy products and especially the Planned Obsolescence that's being widely practiced by today's corporations.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed June 22, 2014

    The very highest setting on my mower cuts too low. It is about 2.5 inches. Certified Service business says everything is up to spec. I have seen posts that I may need a new tire size. Husqvarna is non-responsive. Not sure where to go from here. And Yes, the tires are properly inflated.

    Thanks for your vote!
    Customer ServicePrice

    Reviewed June 22, 2014

    Where do I start? First off its battery was weak. Most times, I would kill the battery starting the machine. Brought it to the dealer several times (I don't live in town so had to trailer it each time costing me gas and time). Eventually they said the battery was faulty and replaced it. Brought it home and it happened again. Brought it back, and it took two weeks to have it looked at, parts ordered, and get it back. Turns out they had to replace the whole wiring harness even though they didn't see anything wrong with it...the only thing left that it could be they said.

    By this time, the summer was over and I had only one more mowing for the season. Now to backtrack a little, I was having another problem with the belt coming off and had it to the shop at least twice to have it adjusted. I am quite capable of doing this myself of course but it kept coming off so...back to the shop. They put the belt back on and tried another tension adjustment. Got it home, mowed about 5 minutes and off it comes again. Didn't finish the grass, was pissed so I hauled the battery out and shoved it in the garage.

    This spring I raised the mower with my backhoe, put the belt back on and inspected the system. ** design, the belt is nearly round and as far as I can tell, it inverts and pops off. With only 5.6 hours on the machine the belt is in tethers from coming off. Good enough. Laid her back down and put the battery back in. Not a gig. Boosted it, not a gig. Again brought it back to the dealer. Turns out the flywheel had a crack in it. Another three weeks waiting with the grass now to my knees. I have a lot of area to mow. I have had this mower two years now and it spent the bulk of its life in the shop with 5.6 hours on it. I contacted Husqvarna and said I wanted a replacement machine as this one is a lemon.

    I can't begin to say how dissatisfied I was with the response. I got a complaints department who said that there was no one above them that I could talk to. What bull. What were they, the owners!? I run a resort here and I have a lot of equipment around that I have to depend on. I always buy new no I don't get other people's junk and full warranty. I could have bought a cheaper brand and got a better machine but no, I spent $4000 on this piece of crap that has been in the shop for two years. They told me they couldn't replace it unless the cost was 70% of cost. What about customer service?

    Thanks for your vote!
    Customer Service

    Reviewed June 17, 2014

    Husqvarna riding lawn mower yth24v54xls - I've had this mower for 2 years. I've had to change out spindles on the mower deck twice. I've had two more deck because the weld on the brackets broke. I have had to put on a motion drive belt and I am still having problems with the belt staying on. I get no response from Husqvarna nor the dealer of why or anything in that nature. Customer service sucks on their part of a company. If there was ever a lemon I have it and Husqvarna give no satisfaction. I would not buy another Husqvarna product again and I have four or five of their products now.

    Thanks for your vote!

    Reviewed June 12, 2014

    Bought a brand new husqvarna lawn tractor 26 hp 54 inch deck. Right off the bat, this thing has been hard to start. Dealer says nothing is wrong with it. You kill the battery cranking on it, then boost it and crank some more and more till it finally starts. Once you've started and ran it a little, it starts ok until it sits long enough to cool down. Then it's back to wearing out the starter again to get it to fire up.

    Thanks for your vote!
    CoverageStaff

    Reviewed June 6, 2014

    Within a year of purchase, Husqvarna XP545 chainsaw piston froze. Dealer took first peak at it, said it was not enough oil in the fuel mixture and Husqvarna would not cover it under warranty. Odd, since the gas was brand new and I used the oil that I purchased from the dealer AND I have used this fuel mixture on a Stihl chainsaw with no issues. The dealer was good enough to contact Husqvarna customer support while I was in the store. I expected that I could speak to the representative, but I guess I was not a privileged customer and was denied to speak to them directly. The dealer was asked to send pictures. Husqvarna reviewed the pictures and said it was TOO much oil in the mixture. Seems odd that two independent qualified parties came up with completely different root cause of the issue.

    In any case, my claim with Husqvarna was denied and their warranty will not cover a defect on their end. They are using the excuse to say the gas was bad. Having power equipment for over 25 years, this statement is a joke as my 20 year old Craftsman Weedwacker that I leave old and stale gas in over the winter actually still starts and works fine. Husqvarna really needs to take accountability for their lack in quality and professionalism. A lot of money for a piece of crap engineering.

    Thanks for your vote!

    Reviewed June 3, 2014

    Left front tire came off during cutting, outside bearing was missing and the inside bearing was broken. Had to travel 45 to 50 miles before finding a dealer that could make repairs (stopped at 2 dealers recommended by Husqvarna, no help ). Mower was purchased 1 year ago and has only 43 hours.

    Thanks for your vote!

    Reviewed June 2, 2014

    We had ordered an AWD Push lawnmower online and picked up at Ace Hardware. DO NOT BUY THIS PRODUCT!!! Ace Hardware will not take this back/exchange and we had it less than 1 month. Mowed lawn once. Husqvarna DOES NOT CARE about customer satisfaction!!!! It does not work well with bushes, fine if you just go straight. BEWARE when you buy any products from this company. Very unhappy in Georgia!!

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed May 28, 2014

    I purchased a Husqvarna RZ46i on Wednesday the 21st of May. I arranged to pick up the mower after work on Thursday the 22nd. I got home late and decided to mow the lawn knowing that it would be dark by the time I got half way done. I noticed that the mower had a vibration in the deck when it was off and the motor was on idle. I looked at the electric clutch and noticed that there was far too much run out between the clutch and the motor shaft. I engaged the blades and idled the motor up to about half throttle and deck shook badly. If I sped the motor up the deck would smooth out some but vibration was sure to take a toll on the life of the bearings in the clutch and the deck spindles. I mowed the grass and the right headlight went out within 15 minutes most likely from the vibration.

    I called the store and arranged for another mower to try. They called me back when it was ready and I went to check it out. The other mower acted the same way! The mechanic said that it had a three year warranty and I told him that that would be around the time that the bearings would start failing. He said I could buy the extended warranty and I told him I could buy the clutch for less than that. I rejected that mower at the store and left it there. I told the mechanic that I wanted to call Husqvarna on Tuesday the 27th since they would be closed on Memorial Day and see where they stood on the issue.

    The customer service rep. had never heard of this problem and did not seem to know anything about belts and clutch alignment. She threw the responsibility back on the distributor as the one that should fix their Quality escape. Since the stores fix was the extended warranty and Husqvarna's was "it's not our problem" then my decision was simple. I canceled the sell and bought a John Deere Z425. It was about a $1000.00 more but the clutch is aligned correctly. It runs and mows smooth as glass. Vibration is the number cause of failure in a bearing and then the heat that is generated in the process. When purchasing one of these mowers I would caution you to check the vibration and the run out on the clutch. Just because it may smooth out some at high RPM does not mean that everything is OK.

    Thanks for your vote!

    Reviewed May 27, 2014

    May 27th 2013, I had purchased a brand new Husqvarna yth2348 riding mower the hour meter just turned 49 hrs yesterday on May 26 2014 as I was mowing my lawn for the 2nd time this year, as I was tuning a corner I heard a weird noise. I looked down at the mower and seen 3/4 of the mower deck hanging out of the passenger side of the mower. I put the parking brake on went to step down and the belt flew off and waked me in the left ankle making the side of my foot go numb shut the mower down and found that the welds holding the brackets on the mower deck broke right off, as a welder/mechanic by trade of 30 yrs.

    There were welds that didn't take the welds were rusted 3/4 percent only leaving maybe a 1/16 of an inch holding the brackets to the deck. Went to the hospital for my foot which I can no longer feel my big toe and the side of my foot, Dr. says possible nerve damage. I called sears and Husqvarna and explained to them what had happened. I do have a witness that seen this happen. I will say I will never buy another Husqvarna product as they have cheapened their products, no quality control cheap porous welds. I am now getting the atty. gen and my own atty involved. Buyers Beware.

    Thanks for your vote!
    Staff

    Reviewed May 18, 2014

    440 Chainsaw too hard to start WTF?? I bought this thing because I love my Husqvarna riding mower, but the first weekend it took me the better part of an afternoon and partially disassembling the engine and putting it back together again before I could get it to start. I get the impression that it was flooding with the "at least 6 pushes" of the fuel bulb but I tried it repeatedly with 1, 2, 3 and every other combination of pushes and sequences with no success. I'm a strong 40 year old guy too and a former Marine, so don't tell me I wasn't pulling it hard enough or enough times. I can generally get anything to start. I'm on the second weekend now and same thing, spent all afternoon trying and no success. It may be that my fuel/oil ratio is off, not sure. Or perhaps the fuel isn't high octane enough? So frustrating, but those are the next things to try. PITA.

    Thanks for your vote!
    Customer ServicePunctuality & Speed

    Reviewed May 15, 2014

    I purchased a blower #115351227 less than 2 years ago. I have gardeners so I only use this thing about 12 times a years. It crapped out and took it to Lowe's (a separate story), sent to so called authorized repair center. It's nearly 60 days later and now he tells me corporate is not responding, so he can't repair it. Tried contacting Poulan eight hundred number and this is your worst nightmare. Bottom line, I have a blower that is now technically out of way because my unit sat at a so called approved repair store that apparently was not approved. The hundred bucks for the blower is not my issue. I most certainly don't need the aggravation. If the CEO of Husqvarna gets to read this, I would hope heads will roll. This no way to run a company. Somebody's got to know that you guys need help.

    Thanks for your vote!

    Reviewed May 5, 2014

    I bought a riding lawn mower in March of 2008 and have 238 hours on it. I have done spring maintenance on it every year. The third time I've started mowing the yard this year, the left rear tire popped off. After looking at the shaft, it was broke in half. I don't know how this could break with this little hours. This mower is used for my yard only. I can't see spending this much money on a mower to have trouble with it already.

    Thanks for your vote!

    Reviewed May 5, 2014

    Fuel is leaking into the oil pan, causing the engine to smoke and stop running. How do I fix this? Thanks.

    Thanks for your vote!

    Reviewed May 4, 2014

    Like so many others, after 3 years the axle broke and the left back tire fell off. After 4+ weeks (at the end of the season) a new axle and transmission was supposedly repaired for $1,100. First time out this season and first time used since the repair the forward/reverse lever sticks and there isn't enough umph to get up a slight incline. Have taken the lawnmower back to hopefully get it fixed right! Have had other smaller issues with the lawnmower in the last couple of years. Wish I had read all these reviews before I bought. Needless to say, Husqvarna NEVER AGAIN!

    Thanks for your vote!

    Reviewed May 3, 2014

    I've had the mower rz4216 about 2 years and mow a standard size subdivision lot (less than 1/4 acre). The mower stopped moving and I discovered the rear wheel drive idler pulley had failed, throwing the belt off and destroying it. I ordered a new pulley and belt, installed them, and one year later the same thing has happened. The pulley is a composite material and one of the flanges keeps breaking off. Tried to make sure of alignment but still failed. This mower not a good choice.

    Thanks for your vote!
    Reliability

    Reviewed April 30, 2014

    I purchased a McCulloch 42 inch riding mower that is made by Husqvarna. It has the same Intek Briggs & Stratton engine, and the salesman told me that it was essentially the same as the Husqvarna. Well, if it is, they are both undependable, and poorly made. The engine stalls every time that the blade is engaged. The battery died on the day that I bought it. It backfires, and is hard to start. I returned it for a refund on the first day because of all of the problems. After reading the reviews I am in at a loss as to what riding mower to buy that will be reliable and dependable. Any recommendations???

    Thanks for your vote!
    Customer ServicePrice

    Reviewed April 26, 2014

    I've had my lawn tractor about three seasons. And the experiences have not been all bad. I've got only about 50 hours on my mower and I've done the regular maintenance. I try to keep it up because it was very expensive over $2k. I've replaced the normal blades, oil + filter, air filter, fuel filter, battery. But recently the deck just up and fell off the mower. I know I'm not under warranty with Lowe's where I purchased it, so I call the Husqvarna No Customer Service Line and explained the situation. They said I was on my own with this problem because I wasn't in the warranty period. Seriously the welds broke from a manufacturer defect and it's my problem? I was extremely pissed off at this reply after spending my good earned money on this practically new tractor.

    So I ended up having to remove the deck and getting the brackets welded back on so I can fix this mower. I don't recommend buying this brand mower because the manufacturer does not stand behind their product. Snapper has lifetime warranties on their decks and I've heard nothing but good from John Deere customers. Also don't buy in the big box stores, go to the local dealers. The guys that posted on this feed that works at Lowe's was right, it's not his fault, but Lowe's is not worried about selling you a great product. I hope this post helps someone not make the same mistake. Thanks.

    Thanks for your vote!

    Reviewed April 24, 2014

    I BOUGHT A Husqvarna UTV. It had a 14 hp B&S Vanguard. After 60hrs the engine destroyed itself. I followed every maintenance instruction to the T. Husqvarna and B&s stonewalled every attempt to recover my loss. THE DEALER, not Husq or BS, absorbed the cost of a new engine after determining I was 100% correct. After 60hrs, the new engine is using excessive oil. DON'T BUY ANYTHING THAT SAYS B&S OR HUSQVARNA.

    Thanks for your vote!
    Customer ServicePunctuality & Speed

    Reviewed April 17, 2014

    I bought a Husqvarna LGT2554 which I paid 2600 for. Thought it would be a good mower that would last me for awhile and I even bought a four year warranty. Boy was I wrong! It wasn't long that I had the mower that the Right front wheel fell off. The bearings chewed up. That came out and took it to the shop. Bearing on back order. Finally get the mower back weeks later and start mowing again. After several hours of use same wheel falls off. To shorten the story this went on for the first three years I had this mower not to mention the starter going out. After three years of the wheel falling off they finally put a new front axle on it which was on back order. Didn't get to use the mower the whole year. When I did get it back it didn't take many hours of us before the same wheel fell off. They put a new wheel on it this time.

    Started mowing again when I got it back and the next thing it won't move. I figured the main drive belt broke but it was intact. Started pushing it back to the house and lo and behold the left rear wheel falls off. Upon inspection, the axle broke. By this time my extended warranty had ran out. Called Husqvarna and they basically told me that they were not going to do anything. I had this mower four years and it stayed in the shop more than I mowed with it. I had to buy a new mower this year and you can bet it wasn't a Husqvarna. I think when you pay that much for something it should last for years if you take care of it. This on was a lemon from the word go!!

    Thanks for your vote!

    Reviewed April 10, 2014

    My husband bought the chainsaw 6 months ago. The chainsaw recently blew up. The dealership kept it a month to test it and now Husqvarna says the warranty is no good because of the gas my husband was running in it which was regular gas plus he used the oil that came with the saw that they told him to use. Husqvarna this is so not right!!!!!!!!!

    Thanks for your vote!

    Reviewed March 22, 2014

    Well, I will join the crew who unfortunately purchased a Husqvarna riding mower.. and at Lowe's.. A double whammy for sure. First out of the gate with glee mowing the 1.8 acres we own. All great! Then the next time I get on to mow.. the front tires are FLAT! This has continued for two seasons and now in the third. Visited the Lowe's where purchased.. nobody or even has a suggestion.. This being three weeks after purchase. They say I need to buy new wheels? LOL yeah right. They say they have no interest in helping and I should contact Husqv.. Yeah that worked.. They said go to the Lowe's.. LOL

    Well, here we are third season.. go to the shop to get the mower spruced for Spring.. FLAT tires of course.. NEVER. NEVER again will I EVER buy Husqvarna ANYTHING or Lowe's for that matter. Finished, done.. all gone. I am buying a new JD at the end of this season.. Selling off the crap and going for the gold standard. And I will shout it out to all I know, see, hear. etc.. this sucks.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Feb. 2, 2014

    I bought a LGT 2554 from Lowe's in Muncie, In.. They also sold me a push plow for snow. The first winter I started pushing snow and broke the frame where the transaxle met. Called Lowe's, they had a dealer come out and re-weld the frame (needless to say, I didn't have my tractor for the rest of the winter). The following summer I was mowing my yard for the first time that summer and again, broke the frame where they welded it. Called Husqvarna and complained. They had another guy come up from Milroy, In. to get it and fix it.

    I got to looking at the frame. It is a one piece stamped into the whole frame with a long throw off then bolted down. Got to looking at John Deere and Cubcadets and they both had a "L" piece angle iron running from the frame to the transaxle. I told the guy in Milroy about it and he got to checking it out. So that is how he fixed my Husqvarna. He was telling me that that tractor had too much torque for that frame. I have been pushing a lot of snow for 3 years now on that setup without a single breakage. Told Husqvarna about how to fix it, and they just simply said they would look into it.

    Thanks for your vote!
    Staff

    Reviewed Jan. 23, 2014

    We are a dealer for Briggs, Kohler, Mtd, Speeco, Honda, Dolmar, Echo & Grasshopper. When I inquired to Husqvarna about being a dealer, they sent their representative to our facility. He looked it over & said, "Well, it's not conducive to the facility that we want to see." The funny thing is about twenty miles away, he signs up an Amish guy with a much smaller showroom than we have & gives him a dealership. What's right about that? I guess I didn't realize that Husqvarna discriminates who can be a dealer & who cannot depending on your heritage.

    Thanks for your vote!
    CoveragePricePunctuality & Speed

    Reviewed Nov. 20, 2013

    I purchased a PZ60, top of the line zero turn. Costing only $10,500.00 for a lawn mower, and two backpack blowers. Two days of using the first backpack blower, it started acting up, no power. Took it back for service, needs a carb. Week later, its ready to go. Ten minutes of use, no power. Needs a gas cap. The top of the line mower blows a belt at 75 hours and has blown three in six months. Belts are $110.00 a piece but they are covered under warranty for now. Second blower now needs a gas cap because it's leaking all over. Again, covered by warranty. First blower has been setting in the garage and hasn't been used. But the reason I'm writing this is because the second blower has just completely come apart and the service guy said to throw it in the trash. Husqvarna replaced it under warranty with a new one. That's all well and good but it's been a huge inconvenience and what happens when the warranty runs out. I'm screwed. I want my hard earned cash back.

    Thanks for your vote!
    Price

    Reviewed Nov. 7, 2013

    My wife thought she was doing a nice thing by replacing my 10 year old Sears Craftsman riding mower with a new Husqvarna. In 10 years, I only had to replace blades and belts. My new mower eats belts at a prodigious rate. Every time I apply the parking brake with it running it eats a belt. The dealers have been no help with a solution. Also the rear transaxle broke both sides where it mounts to the frame. The mower engage switch has failed 3 times and the pulley housings break repeatedly. The belt also wrapped up all the safety switch wires and broke them when the belt flailed around. It also cleverly jams beneath the pulley on the transaxle so it needs to be cut into sections to remove. I will never buy another Husqvarna product. It is only 2 years old and was not a cheap purchase.

    Thanks for your vote!
    Price

    Reviewed Oct. 19, 2013

    At one and half years old, the mower began to lose the drive belt off of the pulleys. I purchased a new belt thinking that was the problem and began to install them. During this I discovered that the two bolts holding the front of the transaxle were missing. On inspection I discovered that they had stripped the threads in the transaxle. Looking closer I found that the frame mount brackets were breaking. One of the missing bolts was found on the deck.

    With the mechanical experience I have after looking at the 2 bolts, they are not long enough to handle the pressure placed on them during operation. They only go into the transaxle about a 1/4 inch. I checked the cost of the repairs and it was more than I wanted to spend on this mower. I decide to attempt repairs myself and was able to make new axle mounts that i bolted to each side of the mower frame.

    I looked at the transaxle schematic and discovered that I could remove the 2 bolts on top and drill from the bottom of the axle out through the bolt holes on top. This allowed me to install two four inch log bolts through the axle and the frame to secure it with lock nuts. This has worked for 2 years now. I was lucky that I repaired this issue for $20.00 and my labor. Now the steering system has failed. I have had issues with the steering drag links bending and allowing the tires to spread in the front making hard to steer. I have had to straighten them every year of use. This is all poor design issues.

    Thanks for your vote!
    Customer ServicePrice

    Reviewed Oct. 3, 2013

    I bought my snowblower just about 11 months ago paying $1400 and thinking it must be good choice and should last longer than cheaper brands. What a terrible mistake. Just to get ready for the upcoming winter, I took it out of my garage and tried, but the engine won't start. I bought a can of carburetor cleaner and applied it and check the gas line, but it still doesn't start. I called Lowe's for warranty service as it is less than a year old, but they want to charge $130 for pick up and delivery charge for warranty service. I tried to complain to Husqvarna website but there is no phone or e-mail contacts. What kind of company is that? I will never buy another Husqvarna and will do the best I can to discourage people from buying their equipment. Husqvarna and Lowe's both suck the most.

    Thanks for your vote!
    Reliability

    Reviewed Oct. 2, 2013

    Do not buy a Husqvarna tractor. My LGT2554 tractor's axle broke and the wheel fell off. I had this repaired 1.5 yrs ago, and the same thing has happened again. This tractor is only used for my own personal 1 acre lawn and it should not be breaking down every season! This is faulty manufacturing and design. I see there are many others who had the same experience. My tractor is 4 years old and out of warranty, so there is nothing Husqvarna will do. The worst part is they don't even have the parts to fix it. On backorder with no expected date, what does that mean? One day, a month, never? Not having your tractor, while you have grass growing and leaves falling is extremely inconvenient. Do not buy Husqvarna - BAD Product and unreliable inconvenient service. I had a John Deere for 20 years with very minimal issues and very good service. I should have gone back to them. Don't buy Husqvarna!!!!

    Thanks for your vote!
    Customer ServicePriceReliability

    Reviewed Sept. 24, 2013

    I have a Husqvarna mower that is only 3 1/2 years old... Only has 125 hours, garage kept, meticulously maintained, BUT it can't move because the axle broke. This mower cost $2500.00 approx. and will cost $1,000.00 to repair... Husqvarna Answer Army claims that only about 50 axles have broken but the internet is loaded with complaints about this happening, sometimes twice to the same customer with the same mower. My repairman says you can see that the product was defective and that caused the weakness. All of these claims over the last 3 years but no recall!!!!!! THIS IS FRAUD and someone needs to do something about it. HOW ABOUT A CLASS ACTION LAW SUIT, Y'ALL.

    Thanks for your vote!
    Customer Service

    Reviewed Sept. 10, 2013

    Model YTH2454 riding mower. One month and one week after warranty is done the mower decides it wants to have the rear axle separate (break) away from the rest of the mower and roll down my driveway unstoppable. I could have died that day. Called them about it and they say I need to call an authorized dealer to have it looked at to see if it can be fixed at my cost. They also say there is no recall and that there is no problem of their fault because the warranty has run out.

    Thanks for your vote!

    Reviewed Sept. 4, 2013

    POORLY CONSTRUCTED HUSQVARNA MOWERS. We cannot turn the mower. In order to turn any, you have to back up move a little forward, back up, move forward a little, well you get the picture. We are having to the front end redone, but not with the parts we purchased from Husqvarna... They were no good either.

    Thanks for your vote!
    Customer ServicePriceStaff

    Reviewed Sept. 1, 2013

    We purchased a Husqvarna riding mower from Lowe’s in Gloucester, Virginia. From the beginning it would throw the blade belt unusually when you turned off the mower but sometimes when running. According to Lowe’s this was a known defect and after several unsuccessful fixes from Lowe’s we were told all we could do was send it to service. (NOTE: There are more than complaints on this subject here is but one: **).

    The unit was sent to ALTAQUIP in Dunn, NC. Who surely did not read the service tag as they stated “Belt had to be replaced and out of warranty.” Certainly the belt had to be replaced it kept flying off, nevertheless they claimed the reason was the deck was dirty. The only reason the deck was slightly dirty a demonstration had been performed for the driver from the service center. The question was asked, “How could you mow the lawn if the deck getting dirty caused the belt to come off”. No response was given! Lowe’s against my wishes paid the bill.

    Upon receipt of the unit and in front of Lowe’s personnel the mower was run and when turned off the belt came off. The unit was returned to the service center. This time they claimed the reason the belt came off was the deck was uneven. (Nothing had changed if the deck was uneven now it was the first time!) They again replaced the belt though they did not charge for it. Again, against my wishes Lowe’s paid the bill. Upon receipt of the unit and in front of Lowe’s personnel the mower was run and when turned off the belt came off.

    Showing the unit to a local service center authorized to work on Husqvarna but not conduct warranty work we were told there was no way either reason would cause the belt to come off ; further recommending we stay with authorized service centers. It was then found as previous noted that this problem was a latent defect and this was the recommended repair; “On the mower deck, you will see an idler pulley that maintains proper tension on the belt at all times. As the belt stretches, the spring-loaded idler pulley applies more tension on the belt.

    Due to this, there is no reason to complete routine tensioning maintenance on this mower's belt. However, there is a built-in lever that allows you to apply or release tension to the belt to engage or disengage the drive belt. This lever turns the mower blades on and off. When you disengage the drive belt, it causes enough slack in the belt to allow the belt to slip off the main drive pulley, preventing the blades from continuing to spin. Without the ability to adjust the belt tension, you could never turn off the blades, which would cause a safety risk as well as require you to replace your belt much more often.

    The recommend fix has not helped the problem. I believe the company should refund the fees paid by Lowe’s and consider review current manufacturers manuals, know defect and repairs with their service personnel. That Lowe’s exercises better control over their subcontractors. Since the situation described above the unit now will not move, the engine runs fine. I am disabled so regardless of what the problem was I would in all likelihood not be able to repair it. I don't know what I was thinking but because of the description "Hydrostatic transmission" I assumed the mower had some type transmission; I was wrong it had a drive belt. I can only assume like the mower drive belt it had tension issues the mower has yet to reach a maintenance point. Anyway this time it was another $146.00 to replace that belt which the company paid once again.

    I tried to argue with the box company that for a company be in Carolina and for them to handle, stockpile mowers from across Virginia until they have enough to ship has to have built in a wide profit margin, couldn't they find local service centers? That is another issue the mower will be gone three + weeks. I am amazed in a company that made a public announcement they were going to concentrate on Customer Service acts like this they must have meant another company!

    Thanks for your vote!

    Reviewed Aug. 26, 2013

    Purchase new Husqvarna RZ 4216 four weeks ago. Blade belt started coming off when disengage belt. Took it back to dealer and he states that there is a new blade engage system now. It is ordered (8-24-13). Will advise what happens.

    Thanks for your vote!
    PricePunctuality & Speed

    Reviewed Aug. 23, 2013

    I was unfortunate enough to buy a LZ5225 with the rear discharge deck...2 hours in and the motor throws a rod. 4 hours on the meter and the drive belt shreds. 5 belts later (average about 12 hrs per belt - belts cost $90 bucks), the spindle locks up. So far this mower has been broken much more than it ran. I thought this was a lemon but the dealer or factory was not interested in making things right. After reading this website I now see my mower is a standard ** - piece of doo doo from Husqvarna. Too bad there is not a consumer group capable of kicking this corp. out of the US...

    Thanks for your vote!

    Reviewed Aug. 19, 2013

    Husqvarna RZ3016 - I have owned this machine for just over a year. It has spent 6 months in the repair shop (1st time) for problems with the zero turn drive system which was not repaired correctly and continues to not work well... In June of this year it would not start so I had to take it back to the dealer for repairs. It is now August and I have not heard anything from the dealer or the repair shop! Due to their slow repair service I was forced to purchase another mower to maintain my yard and my neighbors. $2500.00 in a lawnmower I can not use because it has spent most of its time in for repairs. Another $3000.00 for another mower so I can keep up with yard maintenance!! Do not purchase a Husqvarna Zero Turn mower!!

    Thanks for your vote!
    Customer Service

    Reviewed Aug. 18, 2013

    LGT 2654 54" Husqvarna Breaking Frame - In response with my review of Husqvarna, yes, it is still junk and the company has too many lemons, but Lowe's did return our money after five months and they did not have to (according to policy), but managers did agree they were junk! They came and got their junk and gave us a full refund! Thank you Lowe's for taking care of your customers!

    Thanks for your vote!
    Customer Service

    Reviewed Aug. 16, 2013

    I bought a 2011 model 46" riding mower that spring from Lowe's. Ran it about an hour and it shredded the belt. Called Lowe's and they were happy to bring me a new mower (same model), which wasn't too bad. My current mower has 45 hours on it and I've replaced the belt, replaced the left mandrel assembly, new blades, and now I have to replace the mandrel pulley. Not to mention soft tires that have been repaired, mis-adjusted choke assembly and a deck that will not remain adjusted. I will not buy another Husqvarna.

    Thanks for your vote!

    Reviewed Aug. 16, 2013

    I purchased a 440 Husqvarna chainsaw less than a year ago. Ever since I took it out of the box, it has been hard to start. I took to an authorized Husqvarna repair shop to see why it was so hard to start and was told that, after removing the muffler, they could see that the piston was showing signs of being discolored from overheating. I was told that the warranty was voided because I was not using Husqvarna brand 2-cycle oil. I was using ACE Hardwarde 2-cycle oil and that the same mixture was working in all of my other 2-cycle engines. I asked if there was another reason the engine could overheat and was told that a too lean fuel adjustment could be the cause but that they did not have the time to do further investigation and most likely Husqvarna would refuse any warranty work anyway. On Husqvarna's suggestion, I took it to another authorized repair shop who confirmed that the carburetor was set out-of-limits and was in the full lean position. Husqvarna still refused any responsibility for the malfunction. I was told that there was no one in Husqvarna that can override a decision made by their warranty department. My advise is not to count on any warranty help from Husqvarna.

    Thanks for your vote!

    Reviewed Aug. 12, 2013

    For the amount of money we spent on our Husqvarna YTH26V54 you'd expect AT LEAST some quality in the product. However, from the battery constantly draining and needing to be jumpstarted to the belts needing to be replaced as well as a rod breaking. Not worth the money, the hassle, or headaches it's provided. I'd have better luck with a pair of scissors versus this lawn mower. Research before you buy and don't waste your money on something like this one.

    Thanks for your vote!
    Customer ServiceCoveragePricePunctuality & SpeedStaff

    Reviewed Aug. 10, 2013

    LGT 2654 54" Husqvarna Breaking Frame - Started out March 2013. We go shopping around for a new lawn mower. We originally went to John Deere place in Danville, KY and they were closed. Sadly we went on to Lowe's in Danville KY and the whole front of the store was loaded with lawn mowers. We decide to take a look. Two men approached us and asked what we were looking for as we were looking at the John Deeres and both men stated that you don't want John Deere if you're looking for a heavy duty lawn tractor go with Husqvarna! Okay, later to learn they must get some sort of incentive pay for selling this garbage.

    So what do we do. After hearing all of the warranty and how good they are we buy the most expensive one. They delivered it as it would not fit in our truck. They left husband all excited, get the gas can and fills it up, turns it over and over and over and over, backfire, backfire!! Finally after jumping it and it smoking badly for 10 minutes, he has a frown on his face and I know this is not how this $2400.00 was supposed to look. He mows for an hour and comes in, says that it don't act right and of course I am think you're kidding right, the black smoke and it backfiring wasn't a dead giveaway.

    He mows another hour and parks it for the day. To shorten the story, a bit after seven hours, junk won't start and we go through this over and over, keep jumping a new mower. He gets it started, runs it for a bit and then the PTO goes out. Then it never would start and had to tow it to the house. Called Lowe's and they happily brought us another one the next day and even on a Sunday so we are feeling good about this. Oh, two months go by and the drive belt keeps flying off. We think that for some reason, the belt is bad. My husband looks through the book and it states that they are good for at least 100 hours.

    So he calls Lowe's and they said, "Yes we have the belt," drive there and guess what, Lowe's doesn't sell that belt. Husband is telling the man over Lawn mowers that day some manager that it would not be covered but he can order him one so we pay for it and it is shipped 7 days later. Not to mention we spent 1 hour in Lowe's with this guy explaining what the drive belt was because he kept wanting to order the deck belt until my husband made him get on his hands and knees and look under there to show him what he needed.

    Okay then we get the belt. He takes the deck off to put the belt on and he gets up and says, "Before I go through the trouble to put this deck back on, I will see if I have drive without it popping off." He starts it up and goes to pull off and OH MY GOSH, THE WHOLE REAR END TWISTS AND he bails off of it. He looks at me and all I could say was, "This isn't good." He goes to the back to see what I am seeing. At first he thought just the bolts come out. Then after inspecting we find out why the belt won't stay on - because all but one bolt was out and frame cracked on both sides and when he took off the whole rear end, it almost come out from under him.

    Oh we were worried then and did not call Lowe's. We just drove there with these pictures and the guy said he could not believe what he was seeing and I ask for a way to send them to him and he gave me his email so I sent them to him as he said because it has been two month. The return manager would call us. Well, he never did. We took two more rides to Lowe's and husband getting very aggravated as he likes his place mowed and it had been two weeks. The return manager said that Husqvarna told him that they had never seen this before and they needed the lawn mower back to inspect it. So I stated right away we have owned a lot of mowers over time and we have never seen anything like this before either so now what? Okay, what are we supposed to do about our lawn?

    My husband told him he could come and pick it up but he at least needed a loaner. So he said they had none in at the time but as soon as they got one in, they would send him one and pick up the other for Husqvarna's review. Okay they finally get one in and bring to us and it is the same as what we have and brand new so we are thinking, okay, we have had problems but to date so far, they have been taken care of until 9:00 am this morning, August 8th 2013. A man from Lowe's calls and tells my husband that they need to come after the new one and bring him his junk back, that Husqvarna said that it would cost $1800 to fix. Okay, come on the junk cost $2400 and we are gonna pay you $1800 to fix your junk, NO!

    So now we are at a standstill. He says he isn't giving it back until things are resolved and although he has not told them this yet, I am sure they will bring the law to get the somewhat good lawn mower that which I have not stated yet has had the bolts tightened on the rear end that are the same bolts that came out on the other lawn mower because they were coming out and the thing backfires all of the time. Husqvarna stated to us that they have never seen this happen before. Okay, this is a lie and they just don't want to stand behind their product because I have been online all day to find out if anyone else has had this problem or any problem with Husqvarna and story after story after story.

    Same problem and the sad part is they must give everyone the same line that they have never seen this before and that it happened due to a crash like the manager stated to my husband this morning. A CRASH, please come on it don't go 60 mph. Other than all of the other complaints, I also found that this is a well known problem and they sell a kit to fix it and to beef it up. Okay, if you have never seen this problem before then why do you sell a product to fix the problem or to just beef it up? Also one other man with a complaint stated that after the kit fix, it still broke again so I guess the repair kit is junk just like all of their other products.

    I know in just today I have read over 75 complaints for the same problem and personally after all I have read I don't even want the loaner. I want a refund and go buy a John Deere that will last for years. So much for 3 years bumper-to-bumper warranty like the man stated for us to buy it and a 10-year warranty on the deck and after I read on that that is 10 years on the deck, NO MOVING parts and I am not talking about the blades that is normal. But anyway, I want a refund. I don't want a product that a company will not stand behind.

    Thanks for your vote!
    Customer ServiceContract & TermsCoveragePriceStaff

    Reviewed Aug. 7, 2013

    In 2012, I purchased a self-propelled Husqvarna 22-inch lawn mower. What attracted me to the product was the "3 year unconditional 2 pull to start" warranty. I thought that was unambiguous, but found I was wrong. I used the mower 5 times in 2012, then siphoned the gasoline out of it and ran the carburetor dry before storing it for the winter. In the spring, I put gasoline in the mower, started it up and it ran for only 15 minutes before stalling. It never started again. I called Husqvarna and was treated like the village idiot on the telephone. I was told I would have to pay to have the mower engine and carburetor rebuilt to prove it was under warranty.

    Seriously? So I took the mower back to Lowe's, where I had purchased it, and arranged to have the unit "evaluated" by Husqvarna. I was forced to sign a contract stating I would pay $85 toward the repairs (forced, as in, you sign this and make this guarantee or we won't even look at the mower). Weeks pass with no word. Then, yesterday, I received a call from the Lowe's "evaluation team" telling me the mower was not covered by warranty for the following reasons: 1) There was gasoline in the carburetor... seriously, they voided the warranty because the carburetor had gasoline in it after the mower would not start. 2) There was evidence the unit had been used because the oil had not been changed.

    In other words, my used lawn mower with only a year on its unconditional warranty was not covered by that warranty because it was used. Sorry, but that sounds like a condition to me. Now they want to charge me 2/3 of the cost of the original purchase to "repair" the carburetor, an integral part of the starting system, which is not allowing the mower to start but somehow this is not covered by the "unconditional" warranty.

    This company is a cheat. They lie, they overcharge for shoddy equipment which does not live up to even the most basic of use, and they refuse to cooperate with or support their customers. Oh, and the $85 pre-repair fee? They now call that an "evaluation fee" even though the repair contract doesn't say squat about "evaluation fees" and it is now up to me to fight my credit card company to cancel that fee. Talk about adding insult to injury. Conclusion: Do not, under any circumstances, buy a Husqvarna anything! If you do, assume the warranty is useless and that it will fail within a year.

    Thanks for your vote!

    Reviewed Aug. 4, 2013

    I have replaced the deck belt 4 times in 2 years of owning this machine. It randomly twists itself over then shreds itself. I have paid a service person each time to replace the belt. I don’t have time to spend making repairs myself. I bought this machine from Lowes based on the good reviews at that time. I am very disappointed with the machine at this time and will probably not buy this brand again!

    Thanks for your vote!
    Customer Service

    Reviewed July 29, 2013

    Husqvarna TYH24K48 - Bought this mower about 3 weeks ago, had about 4 hours on it & it threw the deck belt. Every time I put it back on it would twist sideways. Ordered a new one from eBay. I noticed when ordering it was a 5/8 wide belt, belt got here fast, took belt off to change it & it measured 1/2 wide, new belt was right. Call that So Called warranty Dept. to tell them to send me a Correct belt. I was told I would have to take Mower to their service center to have 1 of Their Service Personnel determine problem. I Told them, "Don't Insult My intelligence. I'm a Grown Man," and I Just Told them What the Problem Was!!!! BEWARE Husqvarna!!!!! BUY ANOTHER BRAND. They are a Bad Co. That do not care about You!!!!!!!!!

    Thanks for your vote!
    Customer ServiceReliability

    Reviewed July 23, 2013

    Right after purchase, had a rear tire that wouldn't stop leaking air. Turned out to be a defective rim that wouldn't hold air. This should have been a warning to me what poor quality Husqvarna mowers are. After 1 year of mowing, the frame broke right where the transmission/rear wheel assembly mounts. The dealer said they had never seen this before but that Husqvarna had a kit for this problem. Right away, you know that this is a known problem if there is a kit. So after one month without a mower, got the kit installed and thought the problem was over. No, the nightmare of owning a Husqvarna mower continued. Another year and another break in the frame, this time right beside where the kit mounts. This time the dealer had the mower for 6 weeks and then told me that Husqvarna wouldn't fix it. They said it had been misused. What a joke! Misused must mean mowing a standard lawn. I guess my old Craftsman mower which mowed that same lawn for 15 years without a problem had never heard that mowing was misuse for a riding lawn mower.

    Needless to say, I am disgusted with the local dealer and with Husqvarna. They are still selling this piece of junk. This is a known problem, with many people reporting the same thing. If they had any integrity they would have issued a recall. So anyone thinking of purchasing a riding mower... stay clear of Husqvarna... Their customer service is terrible and they don't support what they sell.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed July 16, 2013

    I purchased a brand-new Husqvarna ZTR mower one year ago. In the year that I've had it, it has been to the repair shop three times for repair. My mower is currently being repaired and they have had my mower now for four weeks (the part they need is "back ordered"!). I have 5 acres to mow and it costs $75/acre to hire the job done. If you do the math, you can see that hiring someone to mow 5 acres for 4 weeks is ridiculous! I could have bought a new mower with that money! I feel like Husqvarna should make this right. I have contacted customer service many times and they offer no solutions. They just tell me to take it to the repair shop and wait for the part. 4 weeks during mowing season is beyond ridiculous and they offer no solutions.

    I could lose a small child in my yard because I can't afford to have anyone else come out to mow! I've already gone that route a few times and I don't have the extra money now. The representative simply said, "I'm sorry you're having these issues and I understand it can be frustrating." I feel like they should take this lemon and replace it. Or pay to have my 5 acres mowed (that might speed them up on this repair!). I SHOULD HAVE READ THE REVIEWS BEFORE PURCHASING THIS MOWER. I WILL NEVER BUY HUSQVARNA IN THE FUTURE.

    Thanks for your vote!

    Reviewed July 16, 2013

    I've had my lawn tractor about one month, mowed my lawn 3 times. Each time the belt broke. I'm very unhappy. I think the company should either buy it back or fix the problem. The half inch belt is just too small for the 22 HP motor. I can't afford to put a new belt on, each time I mow. They don't need to tell me, the belt is not on right, I know better. Thank you for reading this.

    Thanks for your vote!
    Contract & Terms

    Reviewed July 16, 2013

    The "baffle center front" screw hole broke and the baffle broke the blade. We bought the tractor pre-assembled from Lowe's. Lowe's would not repair because it was not in the maintenance agreement. We replaced and it happened again so we left the "baffle center front" off the blade was bent. I bought blades again and found the end of the "shaft assembly mandrel" stripped so now I have to repair 'shaft assembly, Mandrel' in order to hold the mower blade. I hate this Tractor mower. I would not recommend this equipment to my enemy. I give no stars because I have had to repair it since we bought the darn thing. I guess I have to give a star to submit. :/

    Thanks for your vote!
    Customer ServicePrice

    Reviewed July 12, 2013

    Husqvarna ZTR mower only 2 weeks old has lost tension on the deck idler pulley. I called to get some information on how to fix this and they could only send me to service shops many miles away. They had no desire or ability to let me have the technical service information to fix this trivial problem; rather, they want to direct me to expensive service and much cost for transport. This is beyond lousy service. Every lawnmower owner should be able to get decent technical service documents.

    Thanks for your vote!
    Customer ServiceCoverage

    Reviewed July 11, 2013

    I bought a Husqvarna 7021P lawnmower this year. After using it for about 2 months, the plastic housing that the mower sits on is cracked and has rendered the mower useless. I bought it back to where I purchased it and was told the warranty wouldn't cover it. I contacted Husqvarna Customer Support online and got a form email response telling me that my problem was solved... They've done nothing and now I'm paying someone else to mow the lawn!

    Thanks for your vote!

    Reviewed July 8, 2013

    OUR HUSQVARNA LGT 2654 Rear axle has broken twice now. It has been in the repair shop over a month now. The repairman says he is having trouble getting parts to fix it. He has replaced the rear seal 3 times and it continues to leak fluid. I am at my wits end with the tractor. Has there been any kind of recall on these tractors.

    Thanks for your vote!
    Customer Service

    Reviewed July 3, 2013

    I purchased a Husqvarna YT46LS tractor from Benson's Hardware Derry, NH. I loved it. I had about 7 or 8 hours on it and was mowing my lawn for approx. 2 hours when all of a sudden I felt oil spewing out all over my clothes and face. I shut it down. Keep in mind; I actually had to refill my gas tank because I used almost all the gas in the tank. After 2 or more hours of cutting, then oil was everywhere. I called Benson's in Derry, NH. Brian told me he would take care of it. Well, I got in touch with them and their answer to my problem was that I never put the oil stick in properly (Owner's Fault).

    So after 2 plus hours of mowing a lawn with no problems, the oil stick pops up and leaks all over everything. Wouldn't you think if I put the oil stick on wrong that problem wouldn't wait for 2 hours to rear its ugly head??? Buyer, beware of Husqvarna and especially Benson's Derry, NH. I was charged 73 plus dollars for them to clean the engine. So sorry; I am now afraid to use it because this problem will probably happen again. Oh and I am supposed to change the oil at 10 hours. Bensons said that they would change my oil. They didn't and Brian didn't remember telling me that.

    Thanks for your vote!
    Customer Service

    Reviewed June 30, 2013

    Husqvarna LTG 2654 mower is trenching my yard. The mower deck is digging up my yard. When I raise the deck so it doesn't dig up my yard, it cuts the grass too high. A voltage regulator had to be replaced in 1 year of operation. I did it myself to save 6 hours of driving to a Husqvarna dealer and was told by a Lowe’s rep that Husqvarna wouldn't pay for the regulator. I tried to call Husqvarna and was put on hold for 45 minutes (no one answered).

    I had a Sears mower that only needed a fuel pump replaced in 8 years of operation. I gave it to a friend a year ago and it's still in use today. I wish I had it back. I would encourage you to not buy a Husqvarna. Their consumer department is not user-friendly. I should have bought a Simplicity mower from a local dealer.

    Thanks for your vote!
    Coverage

    Reviewed June 28, 2013

    I purchased a GTH26V52LS garden tractor from a dealer on 8/18/11. I paid extra for fabricated deck and was told it had a lifetime warranty. Not so! It seems the deck is covered but not the spindles!! I have had them replaced 3 times so far! I called the manufacturer and was told spindles had a 30-DAY warranty! I feel this is misleading and had I known this before purchasing, I would have 2nd thoughts! I now have to mow 2 swipes across the yard, stop and rake grass away from the blades. I am an elderly person who paid extra for dependability!!

    Thanks for your vote!
    Customer ServiceInstallation & SetupCoverageStaff

    Reviewed June 26, 2013

    I bought a new Husqvarna lawn tractor model #YTH22V42 just over a month ago and the second time I used it, the mower blade drive belt came off. I re-installed it and continued mowing, but it came off again. I repeated this one more time and then I parked the mower. I had the dealer pick the mower up the following week and told the dealer that the belt kept coming off. He did not ask me any questions about circumstance or time used. The tractor was in their shop for 6 days. When they returned the tractor to me, they gave me a bill for $131 for parts (new belt), repair, and pickup/delivery. The dealer called me later that day and told me I was supposed to pay the bill and that the repair was not covered under the warranty. When asked why they would not cover the repair under the warranty, the dealer said the belt came off due to operator error, that I had re-installed it incorrectly, and that basically I had ruined the belt.

    However, the belt was not ruined when they picked up the mower and I noted this. In fact, it still looked new. I disputed this claim to the Husqvarna customer support and submitted that the belt was either installed incorrectly to begin with or was the wrong belt. I spent over 30 minutes on hold only to have the Husqvarna customer support person say that they would have their Warranty department review the claim and call me back in 1-2 business days. They did not. I am very disappointed with both the Dealer and the Manufacturer. I will never buy another Husqvarna product, nor will I ever patronize the Dealer, Robinson's Western Auto in Starkville, Mississippi.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed June 26, 2013

    My girlfriend and I bought a new Husqvarna GT52XLS FOR $3,339.00 IN CASH on June 21, 2013. The dealer did their set-up and delivered it that afternoon. I noticed that they did not fill the gas tank like they promised. So I filled it up and started to mow the lawn. About an hour of mowing, I started to hear a noise coming from the engine. I stopped and checked the oil and there was NO oil on the stick. I called the dealer to let them know and went down to get a qt. of oil from them. The mower took the whole qt. to put it between the lines.

    I went back and finished the lawn and the mower had 2 1/2 hours on the meter. I looked it all over to see if there were any leaks at all and saw none. Then I checked the oil again and there was NO oil on the stick again. I cleaned it up like I do every time I mow the lawn. The following morning, I went to the dealer and told them about it and asked them to replace it with a new one. They came by Monday morning to look at the mower and also found that there was no oil on the stick. Andy put in another qt. of oil and that filled it up. He then ran it for about 15 minutes to check for leaks or to see if it was burning any oil. He did not find any. Later that morning, they came by to pick it up so they could check it at the shop. That afternoon, the owner called and said that they couldn't find anything wrong with it from having it sit and run for 5.2 hours.

    On Tuesday morning, we went down to the dealer to see what they would do. The owner was in the back and did not come out to talk with us. Instead we dealt with one his employees. After 1 1/2 hours of my girlfriend talking to them, they said there was nothing wrong with it and that they would only stand behind the warranty on the mower. We asked for a new mower, a new engine (Kawasaki motor to replace the one that was in there), and we asked if they would fix any problem with the Kawasaki engine after the warranty ran out. Their answer was NO!!! So we asked to return it. They had to check with the owner who was in the back during the whole time. They gave us a check for $3,339.00, the same price we paid for it. When we took it to the bank that it was written on, we had to pay $7.50 to cash it.

    Thanks for your vote!
    Customer ServiceCoverage

    Reviewed June 25, 2013

    I was at the Husqvarna dealer looking for a new tractor and was talked into this model by my dealer because it had an auto locking rear differential with a Kawasaki engine and rapid release blades. Well, my tractor arrived with missing paint on my deck from those metal deck stops. They have worn the deck down to bare metal before I even used the tractor. It also arrived with paint rubbed off and down to bare metal on their rear hitch plate of the tractor. I was missing a plastic Christmas clip they call it for a side panel below the hood as well. I have now 4.2 hours on the tractor and the auto locking diff is fully locked all the time. What a pain in the butt. It is supposed to lock and unlock as needed. Well, because it is locked all the time, whenever you turn sharp or just a regular turn, the locked rear end tears up my lawn.

    Lastly, today, I was looking under the deck because I was going to clean it and noticed I don't have the quick release mandrels. That's right. I was sold a tractor and one of the selling points was the rapid release blades, and my tractor does not have them. It has the standard bolt on blades, no rapid release. Three tractors from Husqvarna for 2013 were sold with rapid release blades: the YT46LS, GT54LS, YT54LS, and yet, after looking at my deck, it does not have the rapid release blades. I am very upset by this. I called the dealer and he looked at the other YT46LS tractors he had in stock, and none of them have the rapid release blades on them.

    The dealer is not very happy as he had been promoting this feature and has sold lots of those models. Now, he has sold all these model tractors all promised to have the rapid release feature and they don't have it. I called Husqvarna company and explained to them my issues and they told me that if the tractor was supposed to have this feature, then I need to bring the tractor to an authorized Husqvarna repair center and they will have to repair it. But she said the Mandrels are NOT covered under warranty. Now, she goes on to say since I have had the tractor for less than 90 days, I could get a refund from my Husqvarna dealer if they offered it as an option. She said it is up to the dealer if they take refunds or not? Very confusing.

    At this point, I am very unhappy and would just like to return the tractor for a refund. I have had the tractor for 33 days, so does the dealer have to give me a refund? Even if the Mandrels were supposed to be rapid release Mandrels according to Husqvarna, the Mandrels are not covered by warranty. So how would I get them replaced? I am not paying for new rapid release mandrels to be installed as the tractor was sold to me with having them.

    Thanks for your vote!

    Reviewed June 23, 2013

    I got a new Husqvarna LGT2554. It will not cut low without dragging the deck in the dirt. I had it looked at Buchheit of Sparta. They said it needs new drop blades to cut lower. It leaves my grass about 5 inches tall. It has 9 hours on it and it needs new blades? For $2,200, I didn't get much or did I? I am very pissed off!!!

    Thanks for your vote!
    Reliability

    Reviewed June 22, 2013

    I have this mower just over 1 year and it has spent six months of that in the repair shop! I went out to mow this evening and it will not start! Battery and starter is working fine; it's just not starting! My last two mowers were John Deeres and they are still running and over twenty years old! The Husqvarna didn't have one year on it and I started having breakdowns with it!! As soon as it is repaired, this time it is going to get sold and I will buy a John Deere, Toro or Snapper! - Something with known reliability and not another pile of junk like this Husqvarna RZ3016 30-Inch!!

    Thanks for your vote!
    Customer ServiceCoverage

    Reviewed June 20, 2013

    My Husqvarna blower model 125B is less than 2 years old. It quit running so I called Husqvarna to learn what I had to do to get it fixed. I took it to one of their authorized dealers for repair. When I went to pick it up, they charged me $42.08 to repair a gas line. So I called Husqvarna again and was told that gas lines were not covered and they hung up on me. I have a Stihl blower that is 7 years old and a Sears blower that is 12 years old and I never had problems with the gas line. They must be using very cheap gas lines and obviously don't care to keep me as a customer. I would never buy one of their products again and I will tell anyone I see looking at one of their products not to buy one. Buy a Stihl or anything but a Husqvarna.

    Thanks for your vote!
    Customer Service

    Reviewed June 16, 2013

    I bought a new Husqvarna Zero turn Model RZ5426. I bought this larger scale because I have about 2 acres to mow. It has just over 4 hours on the machine. It has been in the shop more than it has been at my home. The first thing I never liked is they cut sloppy cut. I figured I could buy better blades, not a big thing. First time I was mowing this summer, I broke of a blade bracket. I ran over tree branch, not big by no means, but it broke it off in many pieces. I had that repaired and after trying it again, I broke another bracket off in less than an hour. And after talking to the Husqvarna dealer, all they said was it was a common problem.

    I got that back home and began using it and I noticed a lot of deck noise. After checking things out, I found a belt pulley completely worn off. I checked the others and they are all very badly worn, as well as the teeth on the blade brackets. So now, the dealer is basically rebuilding my deck I only have 4 hours on it. I have tried calling Husqvarna customer service all they do is make a report and send it to this so called Army Answer group who's supposed to handle their complaints and answer questions. I have left 3 questions with them and not one has been answered yet. Have left a bad review of the model of mower I have and that was rejected. I have not gotten any reply back from Husqvarna and am very angry with all the problems I'm having.

    I believe it's a flaw in the mover or very cheap parts. I do know that the pulleys are made out of very cheap extremely thin metal. I can't see how that would last at all. Every time I take it back, all they can do is replace the crap with the same cheap junk they had in the first place. If anyone has any advice, please let me know. If I could find stronger parts that would fit this deck, I would spend the money. All I know is Husqvarna will not stand behind this product at all. I cannot find any emails for Husqvarna. All they have is Answer Army which is a complete joke. If you have any idea what I can do, please let me know.

    Thanks for your vote!
    Price

    Reviewed June 15, 2013

    I bought this mower new at Sears in 2006. I mow about 1 acre, and have had nothing but problems with it - bent push rods, fuel system, electrical system, and the tires haven't held air since day one. I have 102 hours on the meter, but my wife has left the key on 2 or 3 times, and the meter adds hours even with the motor not running. It’s probably 50-60 hours and 20 of them were trying to start it.

    I have spent more trying to keep it running than it cost new. I had to buy another old riding mower at a yard sale for $250. It has been 10 times the mower than the Husqvarna. This Husqvarna 2348 has been the biggest ** I have ever seen. My advice before you buy one - take the money, buy some goats, or a good pair of scissors. It would be faster in the long run if you buy them. Make sure you have a truck and trailer so you can haul it to the shop. You'll need it.

    Thanks for your vote!
    Customer ServiceSales & MarketingStaff

    Reviewed June 13, 2013

    First of all, I wish there was a choice of no stars (if you know what I mean) but since I have to, I will put 1 star. Last year, we purchased a Husqvarna lawn tractor YTH24k48. The battery had to be boosted off every time we used it. The tire went flat almost immediately. I bought this for my fiance (I wish now I would have purchased a John Deere). We have about an acre of flat yard to mow. For all of you who are insinuating that complainers here don't know what they are doing regarding operating a rider, that's hogwash.

    We have done all maintenance as is recommended in the manual (that's a positive we DID get one of those) to the specs as required oil, etc. Now the big problem: He's on the mower mowing on flat grass and the lawn tractor starts shaking violently (we are very fortunate than no one was hurt) when suddenly he hears a big sound and he is hearing impaired. The blade falls off going into the ground making a half circle mark in the yard. We called Lowe's where it was purchased (and no, for the know-it-alls, Lowe's does not put them together; they remove them off a pallet and take them out of a box already assembled by the qualified Husqvarna team... not my problem).

    Now I called Lowe's. I returned the mower to Lowe's; I have owned it for 1 year 1 month so it's still under warranty. Lowe's sent the mower to Lanier someplace down in GA who of course works for Husqvarna. They have had the mower since May 15th; in a few days, it will be 4 weeks. Meantime grass is not getting shorter. Rider has been used a total of maybe 6 times mowing flat grass with nothing to hit. Now we are being told that the blade falling off is not a warranty issue (luckily he was not injured or we would have another issue). I don't know about you but I don't believe blades should just fall off any mower much less a $2000 mower used so little. Husqvarna mechanics, I am hearing through Lowe's, are stating in their diagnostics report that the lawnmower hit something. The only possibility of anything being hit would have been a clump of grass, a small stick, or possibly though not likely a small rock of which none should make the blade fall off and so violently.

    We are waiting for a return call from Husqvarna (they have not returned my calls and when I call them, I am put on hold for long periods of 30 minutes or more). There is no customer service from Husqvarna. Lowe's corporate office customer service has called me and appears genuinely nice but is he really concerned? We will see. I am waiting.

    We know many people that would be prospective buyers of Husqvarna lawnmowers. If I have anything to say about it, I will be sure to sway them away from these horrible products. I wish that I had found this site before purchasing such a piece of crap. Oh and by the way, I also purchased a Husqvarna push mower style weedeater. It worked great for a few weeks and suddenly quit and will not crank or anything so that's next to go back. I'm not feeling good about any of this due to the way things have been handled so far.

    What happened to good ole fashioned customer service? Husqvarna is willing to lose potential customers and many sales rather than admit to poor quality and spend a little to fix their shoddy products. Buyers beware, steer way clear of Husqvarna products especially lawn mowers. I'm very angry and disappointed.

    Thanks for your vote!

    Reviewed June 12, 2013

    The local Husqvarna dealer was offering a $50 rebate on the lawnmowers, so I purchased one. I initially got a letter back that said I hadn't sent in the warranty card along with the rebate (which I did). After going back to the dealer and asking him to sort it out, about 2 months later, I received a $30 rebate, not $50 as I was promised.

    Thanks for your vote!
    Reliability

    Reviewed June 8, 2013

    I purchased a Husqvarna MZ5424 last year and it keeps breaking mower deck mandrels (the bearing housing that the shaft for the blades goes thrown). I have broken 5 of these, and now I am told that the part is on BACK ORDER. I thought I was buying a good quality machine; instead, I find that I purchased a "wimpy" pos that can't even mow a yard without breaking, never mind a field or something heavier. My antique John Deer blows this thing away as far as reliability.

    Thanks for your vote!

    Reviewed June 7, 2013

    I bought my GTH 2248 XP with Kawasaki motor last spring. By August, I had to replace both coils and it is beginning to do the same thing again! Here goes more $$$ for a piece of junk. First and last Husky!

    Thanks for your vote!
    Price

    Reviewed June 7, 2013

    I have observed that the Husqvarna YT46LS has no rubber or plastic on the end of the deck stop. The local dealer has a 2013 model on display and the deck has been scratched down to the bare metal. How much would it cost them to put some kind of cap on the thing?

    Thanks for your vote!

    Reviewed June 4, 2013

    Something blew up in my Husqvarna LGT2554. I bought it from Lowe's. It had been returned. They said it was returned because the deck was messed up. The deck was still messed up when we bought it, but we got a discount. The transmission started going out in it in around 20 hours of use. Then I pulled it out of the shed in September for a "last mow" for the season and oil blew out of the engine and went everywhere. I believe it is the carburetor, but I'm not sure. Warranty was out (apparently, it sat for most of the manufacturer's warranty). Horrible machine. I went and bought an old Kubota and I love it!

    Thanks for your vote!
    PriceStaff

    Reviewed June 4, 2013

    In 2006, I bought a 42" Craftsman LT3000 built by Husqvarna. It has the single cyl. Briggs 20HP Intek Plus I/C motor and Hydr. trans. I mow 3 large yards with it. Once I ride my mower 5 blocks to get to pull a wagon holding a push mower and trimmers etc. In 7 years, here’s what’s been done other than oil/greased/filters/sharp blades each season.

    First issue at 4 years old: In 2010, I replaced deck belt - squealed in damp grass/still cuts but was annoying. In 2011 replaced blades with Gator Mulch blade. Wish I done it when it was new. Great blades cut much better than OEM! In 2012, I replaced the battery. In 2013, changed right front tire out – it kept leaking – That’s it! It’s been a wonderful mower and has never leaked/used any oil.

    1) I keep grass off its deck because that shortens belts/pulley life. 2) I remove the battery and battery tray at the end of every season to charge and clean grass away from fan on top of rear end because grass buildup blocks air and over heats hydro rear ends. Did you know there’s a fan under your butt? It’s not to dissipate farts… LOL. 3) I grease all steering gears/axle zerks and change oil every spring or fall. 4) Turn gas off and run carb dry every fall to keep gas from gumming up in carb. 5) I keep tires aired up.

    This is all I've ever done to keep my Husqvarna going... It’s really all maintaining the mower. Grass buildup can cost one a lot of money in repairs. It’s "very" important to clean it off your deck/hydro. I have a friend who has the LT2000 model a few years older than mine. He was surprised I had to replace the deck belt. He still has his original belts on his after 10 years or more. But like I said, it still cuts fine. It annoyed me squealing in damp grass. I cut grass early morning its cooler.

    I know Kohlers had cracked blocks. They started making their motors in China years ago. I've had Briggs and Kawasaki. I prefer Kawasaki but the wife and wallet makes me buy the Briggs. It’s been a fantastic mower and I'd buy another one like it in a flash... shocked to see so many bad issues on them here. I also have a Husqvarna weed eater (Lowe’s) that I've used 3 years now without a failed start on 2nd-3rd pull. Runs great! Hope I helped someone?

    BTW: Cracked frames you read about. It’s usually from larger riders riding them up ramps loading them in trucks/trailers. It happens to about every brand of mower. If you’re big, say 225+ lbs, do not ride mowers up the ramp. Push it up! A JD dealer told me that years ago when I owned one of those. JD, now those are problem mowers… $$$.

    Thanks for your vote!

    Reviewed June 3, 2013

    Husqvarna 173cc 21'' Kohler Rear Bag Rear Propelled Lawn Mower - I've had this mower for 2 1/2 years. It was purchased in the middle of summer 2011. It did not last from June until October and I had to take it in for service. I replaced the Carb 6 months later; first time mowing after winter, I replaced Carb again. It was not under warranty this time so it cost me $140. It didn't LAST the summer and I had to pay to rebuild the Carb. Today, the first time mowing this year, I have to take it in to REPLACE THE CARB. And yes, I have used Sta-Bil in the gas. Do yourself a favor. STAY AWAY from Husqvarna.

    Thanks for your vote!

    Reviewed May 24, 2013

    We purchased our mower 5 years ago and right after we got it, the wheel fell off. So, Lowes brought us a new machine. We purchased the 4-year extended warranty and wouldn't you know it, one month after the warranty expired, the motor went out. We have a new motor $1,200 later. That was in July. Now, in May of the following year, the transmission goes out…that’s another $985. We could have just bought a new mower. Now, we’re spending another $2,200 only 5 years later. I will NEVER buy another Husqvarna ever again. I'm very upset that we've just spent $4,400 on a $2,000 mower in a matter of 5 years.

    Thanks for your vote!

    Reviewed May 22, 2013

    I was informed by Husqvarna district rep. (via dealer) 5-21013, that reason for delayed shipment on my (ordered) GT54LS tractor is that the engine component for the unit is "unavailable". What? Did Husqvarna "grind" such a deal with Briggs and Stratton on these motors? That B&S can't (or won't) honor its commitment or were they "closeouts" to begin with? I have never, in 60 years of life, heard of anything like this! Is "Husqy" going to discontinue the model, update it with substitution engine and reintroduce in the fall (2014 MY)? And are they going to (be able to) support those already "out-there"? More convinced than ever that I've made an error in judgment.

    Thanks for your vote!

    Reviewed May 21, 2013

    I ordered a Husqvarna GT54LS tractor and attachments on or about 3-20-13 from dealer. Scheduled ship date (has remained unchanged when checked weekly by dealer), 5-13-13, has come and gone (with no update or revision!), now 5-21-13. Attachments have arrived and are stacked-up at dealer awaiting tractor "appearance". This "performance" does not inspire confidence in the manufacturer or in my first Husqvarna product purchase. I am beginning to understand why these are "big-box" store items and that I may have made a mistake. After reading a dozen or so of your reviews, I am more convinced that this may be the actual case than ever.

    Thanks for your vote!
    Punctuality & Speed

    Reviewed May 20, 2013

    Worst mower ever. Wheels fall off; stabilizer bar bends. Worst cut ever. Moving at the slowest speed, it leaves uncut grass. Now it has no high speed or reverse and it's only 3 years old. Since we have 5 acres, I bought the most horsepower rider. After 6 months I decided to buy a blade to do minor landscaping, but was told with all this horsepower, you could not put ground contact equipment on this mower. Why all the horsepower if you can't use it? Why were we not informed when we bought it? Piece of **. Will never buy another product of theirs or recommend anyone else.

    Thanks for your vote!

    Reviewed May 19, 2013

    LGT 2554 lawn tractor Husqvarna - I have purchased a brand new in 2009 of May. As of May 18 of 2013, the mower threw a drive belt after taking off the mower deck to find out why. I noticed that the frame (chassis) where the rear end mounts to the frame was broken on both sides. I mow on flat ground. I called the service center. There was nothing they could do but go to a service center to get it fixed. So I took it into my hands and had to order a new frame. It will be up for sale as soon as it will be fixed! Not too happy with the brand!

    Thanks for your vote!
    Customer Service

    Reviewed May 18, 2013

    Since new, the mower threw the drive belt. Lowe's sent it 600 miles to service who told me it was because the deck was dirty. When I asked how I could mow the yard without getting it dirty, they had no answer. The day I got it back and in front of Lowe's personnel, I started it and when we turned off the engine, the belt came off. They returned it and this time, I was told it was because the deck was uneven. We had checked that! When it got back, we tested it and it did the same thing. Lowe's told me they would not honor the extended warranty and only later did I learn this was a factory defect and as off yet still not corrected. I filed a BBB complaint but because I suggested that Lowe's governs its subcontractors, all it became was informative. Later, I learned it was one of the most complained about pieces of machines presently being sold in the US. There is not much of a solution as none of the companies who are involved will take responsibility.

    Thanks for your vote!
    Installation & Setup

    Reviewed May 15, 2013

    Husqvarna chainsaw 240 - I got this chainsaw at LOWE’S, and it started. I cut 3 pieces of wood. Then I was not able to start it, and once I did, it did not stay running. And I kept restarting it according to instructions provided, but it just kept dying. And I have experience with chainsaws, so I know what choke is and how to start and operate it. But this one, once it warmed up, just kept quitting. I also checked the tension of chain and used proper gas-oil mixture. Stay away from this chainsaw.

    Thanks for your vote!
    Staff

    Reviewed May 14, 2013

    I purchased a new Husqvarna 555 "professional" chainsaw, which stopped running after only 4 hours of use. After a couple of trips to the dealer, I was informed that there was a recall on a number of 555 and 562 saws. I have been waiting for weeks to get the saw repaired but parts are on indefinite back order. Husqvarna refuses to replace the product or issue a refund. I am stuck without a saw in prime tree cutting season. It is totally unacceptable and leads me to believe that they couldn't care less about the customer.

    Thanks for your vote!
    Loading more reviews...

    Husqvarna Company Information

    Company Name:
    Husqvarna
    Year Founded:
    1689
    Address:
    17400 West 119th St.
    City:
    Olathe
    State/Province:
    KS
    Postal Code:
    66061
    Country:
    United States
    Website:
    www.husqvarna.com