Husqvarna Reviews

Do not buy Husqvarna products they will not back up their warranty and will send you to a service center that is shady and services your product before letting you know it's not under warranty and expects you to pay for it without your consent.

Purchased a Leaf Blaster, used it one time and now it will not charge, purchased online. Contacted Husqvarna chat support and I have to return to an authorized dealer and I do not have any within several hours. No further help so far.

Have a TS248 XD with Clearcut deck. Deck is already broken with 31 hours. Talked to sales/service center and was told unit had “impact” damage. Seriously? Use mower to cut a typical yard with trees and roots. I am 63 and of course I run full speed into objects. Ridiculous. This is my 2nd and last Husqvarna. Get a John Deere or something else if you want a tractor.

Had my weed eater for 16 mo. Used maybe 10hrs total. Last week the engine locks up. I take it to a certified dealer for warranty and they told me Husqvarna won't issue a warranty because I didn't use enough oil in the premix! It calls for 50:1 and I ran 60:1. I run 10 points over on all my 2-stroke engines. Extra oil for the engine but not enough to foul the plug or clog the carb. Now I'm stuck with a broken machine. How many others out there were told the same thing? They said it had scoring inside. Well... a broken ring or bad rod bearing at the piston could cause that damage too. Glad to know now their customer service is crap and their authorized dealers know nothing. Extremely pi**ed!

I purchased an 8' Edger to go with my Husqvarna power drive. I already have the weed wacker. The power drive has a female adapter. When I tried to attach the edger I discovered it also has a female adapter, so I cannot connect the two. I tried numerous times to call them and all I get is a robot telling me she can solve my problems if I go online. I decided to do a chat and when the robot on that end couldn't answer my question, he stopped chatting. I need to order this edger. I returned the one I purchased to Lowe's and they didn't have any in stock. I want to make sure I'm going to get an edger with a male adapter but since I cannot speak to anyone for assurance, I can't order one. I find this totally unacceptable and I will never buy another Husqvarna product again. Buyer beware!

Will never buy another Husqvarna product. They’re supposed to be top of the line but they’re not. I paid $250 for a weed eater that’s less than 2 months old and now won’t start. They don’t answer the phone. Chat is sending me to a service provider for repair. So now I have to spend my time, money and gas to take it somewhere and what am I supposed to do about the weeds in my yard in the meantime. This company is supposed to be one of the best but I think they need to better stand behind their products. Don’t spend the money. It’s not worth it.

My mower was picked up for repair over 6 weeks ago. The repairs should have only taken a week, but my rep won’t return my calls and hasn’t given back my mower. I called HQ and spoke with his boss over 2 weeks ago. He was very apologetic and promised that this isn’t their way of business and he would make everything right. Now I can’t get a hold of him and his voicemail is full. HORRIBLE COMPANY! No organization or communication. If you’re shopping around, go with a different company. We’ve been having nothing but problems.

Will never buy another product from Husqvarna. Bought weed trimmer and Husqvarna gas to get extended 5 year warranty. A few months later receive email asking me to buy extended warranty? Look at my account no mention of ex warranty in my file! Find no way to call and talk to anyone so I do online chat! Got disconnected so agent reached out by email. Sent copies of receipts, serial number, etc to agent who tells me I needed to register it within 24 hours after purchase! I send her a copy of their website showing my trimmer registered day after it was bought. Ask if the extended warranty will be added to my account. Never heard back from agent. Tried to get online with another agent. It won’t take my info. Guess I was blocked!

Bought a mower not quite 3 years ago. Can't get anyone on the phone (all automated garbage because the company is too cheap to hire someone) and the person on the online chat just sent me an email of our conversation. Worthless company and product.

I was looking for a part for my 220iL Husqvarna Electric Grass Trimmer on the Husqvarna Website. The web site offered a "Chat Box" to help find a part. When attempting to access information on the Husqvarna "Chat Box" I was asked for a credit card number and $5.00 just to access information. I currently have four Husqvarna commercial chainsaws as I was a Tree Feller here in Oregon and bought the Electric Grass Trimmer because of the quality of the chain saws. I am happy with the grass trimmer and the chainsaws however because of my experience with Husqvarna website I will go back to Stihl products. I will no longer purchase ANYTHING from Husqvarna. It appears that Husqvarna has hired people based upon something other than an understanding of how to do business and customer care. Fred, Coos Bay Oregon.