Husqvarna Reviews

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About Husqvarna

Pros
  • User-friendly and easy to operate
  • Durable construction and materials
  • Versatility to handle various lawn tasks
Cons
  • Frequent mechanical issues reported
  • Difficulties with customer service
  • High repair costs for parts

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Husqvarna Reviews

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    How do I know I can trust these reviews about Husqvarna?
    • 4,661,227 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
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    Page 1 Reviews 0 - 10
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    CoverageReliability

    Reviewed May 16, 2025

    Terrible experience with dealer and Husqvarna service while under warranty, 5 tanks of gas - which ran ok in other saws and I'm told it’s a $400 repair, not covered by manufacturer. No one is willing to assist…. An AI search returns the following - Many customers have reported issues with Husqvarna's warranty service, including difficulties in getting repairs and poor customer support. Common complaints include long wait times for parts, unresponsive service, and challenges in obtaining warranty coverage for defective products. If you are experiencing a specific issue with Husqvarna's warranty, it may be helpful to contact their customer support directly for assistance. You can find their contact information on their official website. Think twice before dealing with.

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    Price

    Reviewed May 12, 2025

    Your oil drain system needs to be made easier! You decided to use a yellow plastic gizmo with a cap. Really? So cheap and moreover, very likely to fail after a few seasons. Very disappointed in this oil drain set up. Gerard. New York.

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      Customer ServiceOnline & App

      Reviewed May 8, 2025

      Do not order anything online as you may not receive all the parts necessary for the assembly. I purchased a rear bagger assembly for my riding mower paying $499 and it was missing the support assembly. I tried numerous times to contact Husqvarna through their website chat which immediately disconnects the chat before you can start; calling their customer service number just refers you to their webpage and hangs up on you. Using their email contact option just replies they cannot find your order and ends the query. It's becoming obvious to me that they don't care about the quality of their product or service they provide, hoping you would just give up and be stuck with a useless assembly.

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      Customer ServicePrice

      Reviewed May 7, 2025

      UNBELIEVABLE!! Several "HUSQVARNA EXPERIENCES" warrant this review... it IS earned AND it IS all "TRUE"!! I / we had a HUSQVARNA SITDOWN GAS MOWER and it was TERRIFIC. I / we bought another for my mother... NEVER AGAIN!!! Well, when ready to $$$ - buy - $$$ - / $$$ purchase - $$$ another sit down HUSQVARNA, forget it!! "HUSQVARNA" was indifferent - did NOT care....so we went out and purchased a "CUB CADET"...what a nice, well-built machine!! O.K. we wanted / needed a second... OH BOY, "CUB CADET" a little pricey... SO needing a 2nd ((second)) mower we decided to give "HUSQVARNA" one 'mo try.

      WE: IDIOTS / STUPID /HOPEFUL??? $$$ - BOUGHT - $$$ a HUSQVARNA MODEL TS146XK...WOW!! The driver front wheel "OUT OF LINE / ROUND" to the dealer... "Can NOT fix / correct it"!! I/We tried to "TELEPHONE" HUSQVARNA with our issue...oh NO!!! Can no longer talk/converse with HUSQVARNA. Must "TEXT" OR "E-MAIL", OR "CHAT"... NO way JOSE'...none of this backward / ARCHAIC way of COMMUNICATING... Why can we NOT have "VERBAL" dialogue with a U.S. CITIZEN (whom we can understand AND relate to) when WE are spending our $ $$ U.S.A. dollars $$$ to buy this HUSQVARNA GAS MOWER???

      You HUSQVARNA are: INDIFFERENT - ARROGANT - AND "OUT OF TOUCH"!!! NO!! We will NEVER deal with HUSQVARNA again.... and we hope ALL that read this will agree!!! SEARS - KMART - CIRCUIT CITY - OLDSMOBILE - F.W. WOOLWORTH - H.H. GREGG......HUSQVARNA??? They HAVE earned it!!! HUSQVARNA deserves it!! Steve and Barbara ** - Elmira, NY.

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      Customer ServiceCoverage

      Reviewed April 28, 2025

      This review is the God-honest truth. I have been using Husqvarna equipment for decades...lawnmower, weedeaters, blower, everything. My most recent experience with the company has encouraged me to never buy another item from them again. Long story short, I bought two brand new Husqvarna weedeaters at a local Lowe's, one straight shaft weedeater, and and a half shaft weedeater that could accept all of the attachments. I had all of the popular attachments (weedeater head, edger, hedge clipper, blower, etc.) from my previous halfshaft set.

      Within 20 minutes of the straight shaft weedeater use, the trigger broke. I could not throttle the weedeater anymore. It was then that I noticed that the halfshaft weedeater had a different attachment interface that was different where I could not use any of my previously purchased tools. I did not realize Husqvarna had upgraded their equipment. I had the previously purchased equipment for several years and I admit all pieces had served me well over the years. I went back to Lowe's to return the weedeaters. Lowe's had to send off the straight shaft weedeater for repair and that might take 3 weeks...$400 weedeater after 20 minutes of use. The halfshaft weedeater attachment assembly seemed to vibrate apart while operating and I had to send that one off as well.

      Two brand new weedeaters sent off within two weeks of purchase. They also refused to take back the halfshaft weedeater because of a new policy. I was advised to call Husqvarna. The Husqvarna call was one of the most frustrating experiences I ever had...4 different calls and I think each one led to an arrogant guy named Aaron who was no help and in my opinion didn't care if he lost a customer. They had a no return policy. They would only fix the equipment.

      After the 4th call, I hung up the phone, threw away or donated all of my Husqvarna equipment (over $5000.00 worth of pieces) and vowed to never buy another Husqvarna or Husqvarna-related part ever again. FYI the brand new straight shaft weedeater's trigger broke 2 more times within a month after I gave it to a friend. Lowe's lost the halfshaft weedeater en route to or from the repair shop and refused to refund. They are on the screw you list as well.

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      Reviewed April 21, 2025

      Don't waste your money on any of their products. It's embarrassing to even have their products sticking out my trash can before the garbage man picks them up. Bought their chainsaw 440 etorq. Used it twice and now it won't even start. I said screw it and started using it as an ax 'cause it sure didn't cut anything the way it was sitting so might as well get my money's worth. Don't get me started on their leaf blower I bought. Since that thing was purchased I had to say a prayer every time I needed to use it 'cause you never know if it was going to ever start or not. So one day I pretended it started and the blower was so powerful that it flew about 20 feet down my driveway. Will never purchase another piece of garbage from them again.

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      CoveragePriceStaffReliability

      Reviewed April 21, 2025

      I bought this saw approximately 2 months or so back. A 545 Mark 2. It's got exactly 6 tanks of gas run through and now the recoil sticks on the retract. I've taken the starter off countless times and it retracts as soon as the cover comes off. I've owned nothing but Husqvarna chainsaws for 35+ years. I've noticed with these last 2 saws I've purchased, their reliability and parts availability has been disappointing. The first saws went strong for 20+ years of strong cutting. The 4th I purchased about 8 years ago and it was good up to last fall. This last saw was purchased recently and within 6 tanks of gas it is useless. I'm sorry but I believe the quality of your product is going downhill and fast! Far less than impressed for a $700 purchase. And I thought the last saw 8 years ago was expensive at $400. This time I got a couple hours of use for $700.

      Update! This review was originally sent to Husqvarna. This is what they send back. "Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time! Submit something new. Thanks again, Husqvarna."

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      Customer ServiceStaff

      Reviewed April 12, 2025

      When I bought my Husqvarna Rancher 450 II, 6 years ago I wouldn't even consider another brand. Before I get into the details of this review let me explain that I care for my tools, 6 months ago when the chainsaw came out of the shop for Hurricane cleanup it worked flawless, and my son explained to the folks we were helping that dad didn't just buy the saw, it was almost 6 years old he just takes care of his equipment.

      As we all know it doesn't matter if a tool is brand new or used (and well maintained) it will need repairs at some time. This is where the trouble begins! I researched the needed repair parts for my Rancher 450 II on the Husqvarna website, using their drop-down menu I identified the parts and placed an order, unfortunately the parts delivered were incorrect. I immediately searched for a way to talk to the folks at Husqvarna to correct the issue but all I got was prerecorded responses via my telephone call, at the end of the options the recording said please chat with a live person on-line goodbye Going online to the chat didn't result in resolution either So far, I have been unable to return the repair the parts, and the replacement parts have gone through a design that cause the engine to not start as smoothly as it once did.

      I'm not upset with the saw itself; I'm upset with the severe lack of customer support, the word frustrating does not come close to describing the situation. Currently my living arrangements have changed, and I need to buy several chainsaws, and I will no longer consider buying another Husqvarna chainsaw. To sum it up, my neighbor just asked how I liked my Husqvarna Rancher, my reply "I liked my chainsaw, but Husqvarna customer service sucked so bad they could suck the chrome off a trailer hitch, and I would never buy another piece of equipment from them because of it". So do yourself a favor and factor in that if you ever need help after the purchase, it's not happening.

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      Reviewed March 24, 2025

      Bought a refurbished, factory certified by Husqvarna 150BT blower which was supposedly restored to factory condition. When opened, noticed that some of the tubing was missing. Immediately reached out to Husqvarna and explained the situation and that it was not usable. They stated since it was bought at a discount, they will not supply the tubing. I explained that it's not usable and was not restored to factory condition. That message fell on deaf ears and was immediately retuned. Worst customer support.

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      Reviewed March 22, 2025

      Tiller TR 317D. 5 years old. Parts are discontinued for gear box drive. -$850 new. Has been well maintained and kept up. Went to use it this season and after a couple of passes....it's giving out with no available fix. It's a shame you pay that much $$ for poor quality. Would have been better off buying some piece of crap off TEMU. At least would have been cheaper for a disposal unit. I have had good results from mowers but after this ordeal, reconsidering Husqvarna all together.

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      Husqvarna author review by ConsumerAffairs Research Team

      Husqvarna offers high-quality design with a focus on easy maintenance and long lasting build quality. This Swedish company started manufacturing lawn mowers in 1919 and continues creating innovative designs today.

      • Keyless operation: These riding mowers operate without a key. Instead, the homeowner enters an unlock code and presses a button to start the machine.

      • Fast blade service: The cutting blades come off easily from the deck for cleaning and sharpening.

      • Pedal control: All riding mower controls function through the pedals, so the homeowner has both hands available for steering.

      • Multiple attachments: A wide range of attachments creates significant versatility for this riding mower line, such as a front snow plow and a mulch bagger.

      • Chokeless start: A one-touch start feature eliminates frustrating choke starting.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Husqvarna Company Information

      Company Name:
      Husqvarna
      Year Founded:
      1689
      Address:
      17400 West 119th St.
      City:
      Olathe
      State/Province:
      KS
      Postal Code:
      66061
      Country:
      United States
      Website:
      www.husqvarna.com