Husqvarna Reviews

Own a weed eater Chainsaw and garden tractor. All bought locally at Lowe's and Tractor Supply.

Bought a weed trimmer/ Brush cutter, and once I opened the box which came straight from Husqvarna warehouse, the part was broke or looked to be used. Also was packaged poorly. And for the amount of money they should have all parts wrapped up.

Purchased a leaf blower backpack with fuel to get a 5 year coverage. Never told I had to sign up within 30 days. Bought for Spring. Reached out but H is so automated you can't get a response. I'm sure others were caught in this ethics issue. I'd upload my receipt if they were listening.

I have been a widow for a year and a half. My husband usually took care of everything, now I have to do things on my own, so I'm thinking I know what I'm doing, turns out, I didn't. For over a year now, I have run just straight gas in my chainsaw. I didn't know it required 2-cycle oil mixed in the gas. No one told me. I just assumed since it had its own oil compartment, it didn't need mixed gas, and it has been running just fine for over a year now on just straight gas.

Delivered my Husqvarna Aspire 18V 34cm lawnmower without a key. The machine is completely unusable — just sitting there as an expensive piece of junk. Contacted support multiple times over 3 days — not a single response. Now I'm calling dealers across the entire country trying to find a replacement key (part #**) and nobody has it in stock. Would not recommend buying from Husqvarna unless you're prepared to be completely on your own the moment something goes wrong. Update: I finally got a reply from them, and they told me to wait another two weeks until they send the key. Specifically, Mary ** from customer service.

I liked the saw when it was new. I was using it and it died suddenly. The saw is only a year old 450 rancher. I have tried ordering parts and recieved an adjustment screwdriver that is wrong for my model, a wrong starter casette, wrong driver, wrong spring. The customer service sucks because they offer diagrams but there are so many different variations that it’s hard to know which ones to order. Customer service finally on the phone and got the right piece after 40 dollars of parts will need to be returned and I get to pay shipping twice. My Stihl saw and Echo both have not had as much of an issue. Now I have replaced the coil, spark plug, air filter, top end..ie piston and cylinder, carburetor and the starter assembly. The saw still will not start. I’m never going to buy another Husqvarna again. Their parts are all Chinese junk.

The absolute worst experience I have ever had with a company. I have a zero-turn that is under warranty. I can’t get a human being from Husqvarna on the phone. They want to chat. They tell me to take it to a certified Husqvarna repair shop for warranty work again. I’ve never talked to human being at Husqvarna. I dare anyone to try. I’ve spent a month trying to talk to a human being. I went back to Lowe’s. They gave me the same exact number that I got online. The shops that they deliver a warranty work won’t do it anymore because Husqvarna turns down the claims because they are dishonest and crooked. I I took it to another certified warranty work for Husqvarna mechanic. He said the same thing. Husqvarna referred me to both these people. They both said, "We don’t do that anymore." I live in Decatur and the closest place was Bridgeport. They said, "Hell no." I went to Denton Texas. They said not in 1 million years.

I bought a 3 bag bagger for my Z254F. It did not come with the necessary drawbar and based on the drawings online, it was not going to work with the protective guards on the back. I tried to engage customer service via email and 2 times the customer service person just responded with the website for parts. I tried to call corp in Charlotte. After entering all the prompts it hung (obviously human) hung up on me. Anyone want to buy a nicely kept Z254F? Husqvarna, never again for anything you manufacture and word of mouth goes a long way.

I bought a Husqvarna 435 X Torq chainsaw from Lowe's. A month later, I used it for the first time, and it would not operate. I tried to take it to Lowe's, and it was one day past their 30-day refund policy. So they refused to refund it. I then contacted Husqvarna about the situation. They sent it to a warranty repair company that was a full hour's drive from my house, one way. This company kept it for 3 weeks, and then all it needed was a 5-minute repair of adjusting the carburetor. After paying over $400.00 after tax for this saw, it wasn't even usable and had to go in for immediate repair work.

I have a zero turn 248f mower. The metal is very low quality. Only 5 years old and got very rusty. It is kept in a water tight shed. Husqvarna says I'm basically lying. I'm sure never again I will buy Husqvarna.