Husqvarna Reviews

Do not buy the Husqvarna 330LK weed eater. By far the worst weed eater I ever purchased. Works good till you try to restart it when motor is warm. Followed directions on the weed eater and the site, loosened gas cap to relieve possible vapor lock. Still have to wait for it to cool down before it will start.

Husqvarna has the worse customer service I have ever dealt with. I purchased parts from Husqvarna for my leaf blower. I needed a complete top and piston kit. I was told they didn't have a kit and that I needed all individual parts. However, I was never informed that the parts would arrive piece meal from 4 different warehouses across the USA. One day a gasket would arrive. Two days later a piston ring would arrive. Two days after that, another gasket. This went on and on. If that wasn't frustrating enough the piston manifold arrived used and damaged. No quality control whatsoever.

I bought several Husqvarna products several years ago, and every season I have been replacing parts, from the blower to the zero-turn mower. Self-propel mower lasted a half of a season; blower that worked when it wanted to so I put it down and bought a Stihl. Weedeater that only runs on half choke, zero turn, that I have bought 2 starters, 2 solenoids, 2 batteries, 2 springs, 4 spark plugs. I just bought all of these things again, and this junk still will not start, and I drain the gas at the end of the season. The chainsaw is the only thing that is still working fine after I changed the spark plug. I waited on the guys to put both mowers together out of the crate.

I ordered a Battery Hedge trimmer for my landscape company, and Fed-Ex told me the delivery date of Friday. Which would have been 4 days, yeah me! Now I am at day 13 and nothing. I contacted Husqvarna with 2 separate emails and an AI Bot closed both emails. WTF? Then I called them and same stuff. The AI Bot would not let me talk to anyone and hung up on me.

I went to Menards and purchased a brand new Husqvarna power washer. I got it back and assembled it, hooked a garden hose to it, and water would not come through the pump. I reached out to Menards and they would not take it back 10 hours after I purchased it, so then I tried to reach out to Husqvarna and there is not an actual person that you can talk to for customer service support. I guess I'm out $500 on a power washer. Going to try to get it fixed myself will never buy another Husqvarna product again.

We put in an order for a commercial mower in April of 2026 and the sales guy from Husqvarna kept coming up with reason why the mower wasn’t being shipped out. We stuck it out and was told beginning of June of 2026 There was no other set back and it would be shipped out the 15th. Takes a week to get it. Found out on the 23 of June 2026 they haven’t even started building the mower. So we decided to move on to a different brand. Waste of our time and energy.

I just bought a 2025 Ts248xd with 2'5 hours. The deck needs to be adjusted which should have been done before it left the dealer. No I have to pay 120.00 to get it leveled. I think that's bullshit and bad business.

Own a weed eater Chainsaw and garden tractor. All bought locally at Lowe's and Tractor Supply.

Bought a weed trimmer/ Brush cutter, and once I opened the box which came straight from Husqvarna warehouse, the part was broke or looked to be used. Also was packaged poorly. And for the amount of money they should have all parts wrapped up.

Purchased a leaf blower backpack with fuel to get a 5 year coverage. Never told I had to sign up within 30 days. Bought for Spring. Reached out but H is so automated you can't get a response. I'm sure others were caught in this ethics issue. I'd upload my receipt if they were listening.

I have been a widow for a year and a half. My husband usually took care of everything, now I have to do things on my own, so I'm thinking I know what I'm doing, turns out, I didn't. For over a year now, I have run just straight gas in my chainsaw. I didn't know it required 2-cycle oil mixed in the gas. No one told me. I just assumed since it had its own oil compartment, it didn't need mixed gas, and it has been running just fine for over a year now on just straight gas.

Delivered my Husqvarna Aspire 18V 34cm lawnmower without a key. The machine is completely unusable — just sitting there as an expensive piece of junk. Contacted support multiple times over 3 days — not a single response. Now I'm calling dealers across the entire country trying to find a replacement key (part #**) and nobody has it in stock. Would not recommend buying from Husqvarna unless you're prepared to be completely on your own the moment something goes wrong. Update: I finally got a reply from them, and they told me to wait another two weeks until they send the key. Specifically, Mary ** from customer service.

I liked the saw when it was new. I was using it and it died suddenly. The saw is only a year old 450 rancher. I have tried ordering parts and recieved an adjustment screwdriver that is wrong for my model, a wrong starter casette, wrong driver, wrong spring. The customer service sucks because they offer diagrams but there are so many different variations that it’s hard to know which ones to order. Customer service finally on the phone and got the right piece after 40 dollars of parts will need to be returned and I get to pay shipping twice. My Stihl saw and Echo both have not had as much of an issue. Now I have replaced the coil, spark plug, air filter, top end..ie piston and cylinder, carburetor and the starter assembly. The saw still will not start. I’m never going to buy another Husqvarna again. Their parts are all Chinese junk.

The absolute worst experience I have ever had with a company. I have a zero-turn that is under warranty. I can’t get a human being from Husqvarna on the phone. They want to chat. They tell me to take it to a certified Husqvarna repair shop for warranty work again. I’ve never talked to human being at Husqvarna. I dare anyone to try. I’ve spent a month trying to talk to a human being. I went back to Lowe’s. They gave me the same exact number that I got online. The shops that they deliver a warranty work won’t do it anymore because Husqvarna turns down the claims because they are dishonest and crooked. I I took it to another certified warranty work for Husqvarna mechanic. He said the same thing. Husqvarna referred me to both these people. They both said, "We don’t do that anymore." I live in Decatur and the closest place was Bridgeport. They said, "Hell no." I went to Denton Texas. They said not in 1 million years.

I bought a 3 bag bagger for my Z254F. It did not come with the necessary drawbar and based on the drawings online, it was not going to work with the protective guards on the back. I tried to engage customer service via email and 2 times the customer service person just responded with the website for parts. I tried to call corp in Charlotte. After entering all the prompts it hung (obviously human) hung up on me. Anyone want to buy a nicely kept Z254F? Husqvarna, never again for anything you manufacture and word of mouth goes a long way.

I bought a Husqvarna 435 X Torq chainsaw from Lowe's. A month later, I used it for the first time, and it would not operate. I tried to take it to Lowe's, and it was one day past their 30-day refund policy. So they refused to refund it. I then contacted Husqvarna about the situation. They sent it to a warranty repair company that was a full hour's drive from my house, one way. This company kept it for 3 weeks, and then all it needed was a 5-minute repair of adjusting the carburetor. After paying over $400.00 after tax for this saw, it wasn't even usable and had to go in for immediate repair work.

I have a zero turn 248f mower. The metal is very low quality. Only 5 years old and got very rusty. It is kept in a water tight shed. Husqvarna says I'm basically lying. I'm sure never again I will buy Husqvarna.

I was trying to connect to Husqvarna. Somehow, you came into the picture. I was trying to finish my automower setup before dark. Reluctantly agreed to pay your five-dollar fee, thinking I could get this over with and be finished with my job. Boy, was I wrong. You took my money around 5 pm, and it's now 8:16 pm, and all I have had is a promise that Pedro will call soon. Just cancel and refund my money.

I purchased a Pole saw and used it for a few times. Had it for a couple of months and chain stopped working on it. I took it to the dealership they said to take it to for warranty work. The dealership told me the shaft was broken and they are waiting on the part. I took it to the dealership on 11/3/25 and they keep telling them it's on backorder and will ship out 4/26. I have asked for a replacement or refund and still have neither. Don't buy their products, customer service you can't talk to nobody. You have to chat on internet. Very dissatisfied customer.

I had a Sears Craftsman tractor with a Bercomac snowblower for 25 years, loved it, worked wonderful but it died on me, repair shop said fixing it would be too costly so I let them scrap it. Bought myself a brand new Husqvarna 42" tractor snowblower combo. Figured I was living large LOL. I don't like it, nothing about it, it runs and works but seriously it is not as good as my old machine the day it died. They don't make things as good as they used too, sad really. I should have done more research.

Purchased new & nothing but problems! Peddle sticks, transmission issues, poor performance & TERRIBLE customer service both from the dealer and the manufacturer. This tractor wasn't cheap but take the time to do the research & stay away from this brand.

Have a blower thru this company, I have 2 other blowers. This one is the commercial hand blower and the least one used. Has never worked properly and the dealer cannot fix the problem. So far no help from Husqvarna, cannot speak to anyone. Do not buy this product, buy an Echo or Stihl instead.

I spent over $300 on a new Husqvarna 330LK in October 2024. I used it maybe a handful of times between 2024 (end of season) and 2025. I did not leave fuel in it over winter. I used the premium pre-mixed fuel as well (which is often recommended). Yet, the weed eater did not last a year. It had a combustion issue and burned up due to it coming insufficiently greased. Therefore, Husqvarna will not cover it under their warranty.

Our mower has had problems from the start. Biggest problem was the deck and throttle. Took it to several dealers for work. Finally, the 3rd dealer told us there was a recall on the deck. But Husqvarna refuses to replace the deck because one of the previous dealers stated it had already been replaced yet it had not. Third dealer attested to that our mower still has the original deck that had been recalled. Therefore the dealer in Franklin, VA got a free deck and probably sold it to someone else. We (along with 3rd dealer) called the company. We were told by Husqvarna they do not directly talk with customers. So we now have a broken lawn mower. That’s okay. We have gone to Gravely and just paid $12,000 for a commercial mower from them. NEVER WILL BE A HUSQVARNA CUSTOMER AGAIN.

Husky 450 rancher used only premixed gas/oil. Less than 12 hours use has scarred up piston and other probs. People tell me I’m a goner because husky doesn’t live up to their warranties (my last husky saw worked ok but died early also and I had no receipt). Forget husky.

Bought a trimmer directly from Husqvarna. Item was delivered broken! 4 Been fighting with them ever since. They refuse to replace it. Been repaired 2x already by authorized repair center. Still broken! Unit has less than 1 hour total use. Worst company in the world!

I purchased a new Husqvarna Z254F Special Edition at Rural King in Spring Hill, Florida on 6/27/2025 for $3,399 + tax. This mower is the worst mower I have ever owned. My yard has 3/4 of an acre of lawn that I mow. I purposely purchased a wide 54” deck mower to cut the amount of time I have to spend mowing. It now takes me over twice as long. I have to mow with a 50% overlap and go over the yard at least twice.

When my Echo weedeater finally died after 10 years of faithful service I went to Home Depot where I got it from and they were sold out and didn’t know when they were expecting more. They had another brand of gas tools which I have not heard goods things about so I went to Lowe's. They recommended the Husqvarna brand to me so I bought one. The first time I started it I pumped the ball up and choked it and it died on me, so I did the same thing again and managed to keep it running and it ran fine. I had to pump it up and choke it twice every time I used it, which was about 3-4 times. I kept thinking it maybe just had to get broken in. I even changed the fuel out even though all my other gas lawn tools were starting and running great. Finally, after using it just 5 times it wouldn’t stay running when I squeezed the throttle. I took the plug out and cleaned it even though it didn’t need it.

Called Husqvarna 5 times at 855 566 9776 regarding power washer issue and confirmed my phone number. I NEVER received a call back! I bought Husqvarna because it's supposed to be such a great company with excellent products.... Well that's proven exactly the opposite in my opinion.

Bought a new 46in Husqvarna yesterday from dealer. First headlights didn't work then when I was mowing the back wheel was making noise. When I looked it was ready to fall off. I noticed some idiot didn't install the clip to hold wheel on. Called dealer. He said oh no there's one on the floor missing the rear wheel clip. Also he gave me the parts to fix it == if the wheel fell off while I was mowing it could have killed me. Major law suit = what the hell is wrong with you people not checking this junk!!!! Don't buy these neglected junk mowers if you want to live!!!!

I am about as disgusted as could EVER BE, with Husqvarna. I purchased a yard blower last year, after doing extensive research on the highest consumer rated blowers. This after 3 failed Ryobi Jet Fan blowers, and finally getting my purchase price returned in which I would NEVER buy another Ryobi product AGAIN, EVER.

I purchased a recon chainsaw from Northern Tools. The item was shipped directly from Husqvarna. The bottom of the box was not secured and there were parts missing. Was told to contact them directly, which I did, and they wanted me to identify the missing part, and sent a manual that has the item pulled apart with maybe a hundred pieces. How am I supposed to figure out what's missing.??? They told me to go to a center that is around 50 miles away from me. I sent pictures of what I received. The issue is the manual in the box shows the item put together so I cannot tell which pieces are missing

My wife bought me a Husky Chainsaw 440 18 inch from Ave Hardware. When I put gas in, it just pours out the other side. I've never even started it. I've yet to even put bar oil in it because I didn't get past putting gas in. Ace refused to exchange it for a working one. Said I had to go through Husqvarna. Who said I had to take it to a repair shop even though its never even been started. Who knows how long that will take or if it even gets fix. I just got screwed out of $400.

Purchase a weed eater from a local dealer. Also purchased a zero turn from the same dealer. The weed eater was difficult to start from day one but didn’t think much of it. The lower shaft was constantly turning to the point where I would have the engine side ways in order to edge. Finally it wouldn’t start at all so off to the dealer I purchased it from. After almost 3 weeks I go in to check on it and I’m told that the engine is bad and it’s also out of warranty (purchased in mid 2022) Well with all this being said, my mower is showing 21 hours of run time and usually only use the weed eater every second time I mow. So it’s out of warranty but only, at the very most, having 21 hours on the machine. It’s not the money, but the point. Is it me, or would you expect to get more than 21 hours of use. Don’t recommend the brand or the dealer.

Listen people, take heed to what your about to read here, I know I wished I would have listened to all the bad reviews about Husqvarna, this is my second husqvarna this year I have used it twice and It will start just fine as soon as you hit the throttle it dies, I thought I was being wise this time and bought the two year store warranty at Lowe’s because husqvarna are hard to deal with, but after paying $30 for the store warranty from Lowe’s I took the weedeater out to them and they informed me the $30 2 year warranty I purchased from them is worthless because you cannot use the store warranty as long as there is a manufacturer warranty on the weedeater and it’s supposed to have a manufacturer warranty on it for two years, but supposed to is the key word, they didn’t help me with the first weedeater I purchased and there not helping me now I have been 4 days trying to get ahold of someone,

I bought a new Husqvarna TS348XD November 2024 and it appears to have dents all over the hood. Very visible when the sun shines on it. Some of the issues I think is the paint quality. The place I bought it replaced the hood and that hood is just as bad if not worse than the original. So when the place I bought it from returned my mower I found two dent on the back after I took the bagger off. I called and sent an email to the place I purchased the lawn tractor from. I also contacted Husqvarna about the issues and naturally couldn't talk to anyone but message back and forth. All I got was the runaround to call other dealers that weren't interested in helping me because I didn't buy it from them. This is the worst customer service I've have ever experienced in my life. Now I have an expensive new lawn tractor with dents. It's not my first Husqvarna but I guarantee you it will be my last.

Purchase TS242XD Apr 2025 tractor built in Apr 2023, it had been stored at dealer. I researched and thought this tractor would fit best for me. It needed a couple parts but parts not available until Aug. I reached out to Husqvarna Customer Service and after several tries got a reply. communicated back & forth a couple times but was then told nothing they can do, I have to wait four months for parts. It felt like to me a brush off answer. I also put in a parts order myself with Husqparts for some other items and was told I had to wait until July for these parts. Husqvarna deposited my payment quickly.

Husqvarna has absolutely no customer service. I ordered a product directly from Husqvarna and did not receive it. I attempted to contact them via chat, but it keep telling me I needed to contact them during regular business hours, I was contacting them at 1:00 pm during the week. Did a web search and found two phone numbers when I called the automated directory told me to go to their website then the phone hangs up. I tried to email them, a bot answers and directed me to their FAQ page. I did find an order status button, when I entered in my order number it said "your order is being processed" no other information. Keep in mind this went on for weeks, not just one attempt. I was finally able to get through on chat and cancel my order. This is not a company that puts their customers first. Do your research and check out their reviews before doing business with them. I personally will never buy a Husqvarna product.

Terrible experience with dealer and Husqvarna service while under warranty, 5 tanks of gas - which ran ok in other saws and I'm told it’s a $400 repair, not covered by manufacturer. No one is willing to assist…. An AI search returns the following - Many customers have reported issues with Husqvarna's warranty service, including difficulties in getting repairs and poor customer support. Common complaints include long wait times for parts, unresponsive service, and challenges in obtaining warranty coverage for defective products. If you are experiencing a specific issue with Husqvarna's warranty, it may be helpful to contact their customer support directly for assistance. You can find their contact information on their official website. Think twice before dealing with.