Husqvarna Reviews

After following the instructions word for word, the blower would not start. My 1st thought was contact the company (blower was bought directly from company). It got me nowhere. Product can not be returned once fuel is put in..(how else would we of known it wouldn't start). The agent referred me to a repair shop. When I asked how I get the repairs paid for, he said the repair company would chat with me about the cost. Meaning, Husqvarna does not let you return "lemons" that cost over $300 and DO NOT WORK. They do not stand behind the products, as they give no help and refer you to True Value. Makes no sense. Highly highly disappointed. I would not purchase from this company.

I had to replace a Husqvarna chainsaw that was lightly used and had a multitude of issues So I recently replaced it with a Husqvarna 440 rancher chainsaw. (I should have learned with the first saw…) As I went to fall a tree that was only 4” in diameter the chain came off. I then had to put it back on just to have it come right back off again while falling two more 4” trees. I used it again to have it once again pop off. I had noticed today that the chain could not glide through the guide on the bar. So I went and bought a new chain. It seems to glide better on the bar. I haven’t used it to see how well it works. But I had to buy a whole new chain.

Garage kept and maintained riding lawnmower started smoking after about 30 hours of use. Took it back to the dealer where I bought it. They said that the motor is blown, the carb is ruined, the brake are bad, and it's going to cost an additional $1500 for a mower I have had about a year, garage kept and maintained well. I only buy THEIR clear gas and only THEY maintain it. Did no good. Contacted Husqvarna customer service via their website. Basically told that it was not their problem and they would not be paying for any repairs. Going to have to go to court to get anything out of them.

Purchased a YTH24V54 Husqvarna lawn tractor from Lowe's approximately 4 years ago. I have 163 hours on this equipment and now I'm being told that the transmission is shot and it will cost $1,300 to replace it. I contacted Husqvarna customer service and was told that the tractor warranty has expired. Now I'm left with an almost $3,000 paper weight. Not happy at all with this brand, their customer service, or the quality of their equipment.

I purchased Husqvarna riding lawn mower from Tractor supply on line with delivery. It's been shipped directly from Husqvarna. The delivery time was on time and no damage, but missing the whole starter kit which included owners manual, 2 ignition keys, hose quick connector for deck washing and oil change tube. after multiple phone calls to Tractor supply customer service and two phone calls to Husqvarna customer service in over 10 days period no one could resolve the issue. It is impossible to contact Husqvarna customer service, either nobody answers phone calls nor call you back. After sending an email I got robotic answer with no sense. We decided to return the product to Tractor Supply and the only person who helped us was Antioch Illinois store general manager.

I purchased my 54" rider 2 years ago (Sep 2021). I am replacing the Front Wheels (Both now) because the Factory BEARings are CRAP. Just put a spindle on these mowers and stop making cheap stuff that doesn't last.

I purchased a Husqvarna riding lawn mower in 2020. I took great care of it. Suddenly wouldn't restart in the middle of mowing, so I brought it to an authorized service dealer. They have told me the engine is seized. This is beyond the warranty period, however well within the "customer is rightfully disappointed with quality of product" period if you ask me.

I paid $1,181.59 to Mowers Direct, online, on 5/16/2023. Order number **. When it broke the first time I used it, I contacted the seller. They refused to stand behind the $1200 piece of cheap junk they sold me. I have had the opportunity to use this piece of junk 5 times in 3 months. The rest of the time it’s been broken and/or in for warranty service. I have 8 acres to mow. I mow for 30-60 minutes each night after work. I wanted the bagger so my property wouldn’t look like a hay field.

Husqvarna advertises a 10 year warranty on their mowing decks for their mowers and garden tractors, however, they refuse to honor this warranty when you submit a valid claim. There was poor weld work done on my mowing deck, and the weld points failed and sheared off the deck. When the Husqvarna Authorized Service Repair center submitted a claim to have the deck repaired, Husqvarna denied the claim without reason. You can search this site and the BBB website and find hundreds of identical complaints against this company for the exact same thing (and the exact same failing weld work). Don't buy a Husqvarna; find another company that will actually honor its warranty rather than this company which falsely advertises a warranty they have no intention of ever honoring.

I bought a zero-turn mower with an extended warranty. The mower did not last a yr. I got no help with repairs, parts labor or anything at all. I will never and advise that anyone buys their products. They won't help. The quality is horrible and you will be left with a huge loss. I about lost my business because of them. Just don't buy.