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Reviewed April 29, 2021
Bought my zero turn in July 19 by Aug. 19. The wheel on the deck fell off. The retailer sold me a new bolt and said it's a common problem. After 3 more bolt replacement I ask for a new deck with double brackets (the 2020 model) to hold the wheel on. Husqvarna refused. The service center feels they are using any excuse they can not to pay a claim. I've tried to escalate but they refuse to listen or forward me to a higher authority.
Reviewed April 1, 2021
I have an 'old' push mower from ~2010 with the blade brake and everything including a Honda motor. Just this last year, a few parts have started to wear out like the cables. It should be simple, cheap fixes, but Husqvarna has a lot of plastic parts and have discontinued producing many of them. This has left me with a mower that runs well, cuts well, and works well, but due to a single $15 cable the mower is trash (or I am left with some bad DIY fix). This mower has been a beast, so reliable and dependable and has performed well beyond expectations, but I never imagined I wouldn't be able to replace a simple $15 cable after 10 years... I'm probably off to Toro where they keep running for 20+ years and parts are still available.
Reviewed Oct. 29, 2020
My Father-in-Law gave this tractor to me as a gift in Dec. of 2016. I was currently using a Craftsman 20hp 24" cut that I was perfectly happy with but decided to sell it and within a couple days it was gone. Still crying. The new Husqvarna made it to 5 hours before the transmission quit. Into the shop where the owners told me they didn't know if the company would honor the warranty because I didn't purchase it. So I loaded up, took it back to Lowe's where I got one run around after another until I was told it was older than 30 days. I said it only had 5 hrs on it but they refused a refund or a trade.
Back to the shop which had it for almost a month before repairs were complete. Warranty did cover tranny replacement. 10 hours in the Solenoid had to be replaced. 25 hours in and all three spindles had to be replaced. Not worth the hassle to try warranty. I'm at 125 hours and one of the pulleys failed to the point the bearings were falling out of it. Husqvarna is hard to get ahold of, hard to work with and want everything done in paper. I'll never own another Husqvarna product, period! And I never shop at that big box store either.
Reviewed Sept. 14, 2020
Easy to use for users, the deck could be more stronger. I would recommend this mower to anyone, price I thought was reasonable, cut great. Good.... Thank you for the opportunity
Reviewed Aug. 30, 2020
I feel great on my Husqvarna lawn mower. It makes mowing more likely to look forward to rather than dread. I like how it feels to drive rather than it shaking you as you ride. It takes me only two days to mow at least 2 acres around my house.
Reviewed Aug. 6, 2020
I purchased a Husqvarna 54 in cut with 24 hp Kawasaki engine only to find out after needing some repair work it has a 23 hp Kawasaki engine. It was explained that Husqvarna buys the engines from Kawasaki and installs them at one of their plants. Now I am having issues with gas bleeding through the exhaust pipe which at one point it appears there was a recall on this type of issue with a part on the engine. So the store I bought it from told me to contact Husqvarna who told me to contact Kawasaki who says it is out of warranty?? After this experience I will not be purchasing or recommending to purchase Husqvarna products in the future.
Reviewed Aug. 2, 2020
Bought new May 2020. First off I picked up mower only to hear constant squeaking noises while using it. Turns out place I got it never greased anything! Front wheels had no grease and even better... they have no bearings at ALL! Sleeve in wheel center just rides on axle! What a joke! Next all steering also makes constant noise! Same deal...metal to metal... no bushings! Gas gauge is a joke... piece of cloudy plastic 1/2" by 3/4" on front of tank... can't see it... to cloudy.
Next is shift lever... on left side... same side you get off and on... catches your pants EVERY time you get on or off!!! I finally band sawed 3+ inches off off it, now just catches your pants every 3rd time. Cuts leaving missed grass in 2 narrow areas making you double cut everything! Seat has cracks/tears and only 61 hours use! Never buy any products from these people!!!!
Reviewed July 26, 2020
Had had mower one year and been to shop twice to level deck’ deck is the heavy constructed deck and scalps yard. Is there a fix? Measured blades to a flat surface and they are same distances. The problem seems to be the deck does not flex. Mower handle great with auto locking differential but ready to burn it because the way it scalps.
Reviewed July 13, 2020
I purchased the riding mower last year. Overall it is a decent piece of equipment. One area of concern are the rear tires. It seems every time I go to mow, my tires spin on flat surfaces. Sometimes it is wet, but happens just as much on dry grass. I sent a letter to customer service asking for a solution because it is ruining my grass from the constant spinning of the wheels. I was sent an email within a day that someone would reach out to me within a few days and was given a claim number. Three weeks later, after no response, I sent a second email with the assigned claim number that was given to me initially. Well, it has been another two weeks and nothing. I'm not asking for anything but suggestions. The tires that came with the mower are horrible. I never had any issues with any other mowers that I have used. If I don't get some response I will take other avenues to voice my displeasure.
Reviewed July 11, 2020
This tractor is a beast when it comes to cutting and collecting grass with a clear cut 48 inch mower and high capacity grass catcher. And with a 48 inch dozer blade in the winter time it can’t be stopped plowing snow, and gravel in the spring and summertime. Well built, and was made for tough work around the yard for sure. Would recommend it to anyone looking for a garden tractor with plenty of power and eager to get the work done. A very comfortable seat I might add as well. A real pleasure to use, I always look forward to the day when I have to get on and work with it. A REAL good buy and well worth the money.
Reviewed June 11, 2020
Bought a 42" riding mower to replace my 12 year old Craftsman 42". The Husqvarna seemed to be stonger steel body and deck. Deck is claimed to be "armored" and guaranteed 10 years. This spring I did my first cut and was hosing it off and under the deflector chute the deck was tearing. Honestly the same thing happened to the Craftsman but after 10 years of use. I had to pay to have it brought to a dealer to inspect for warranty coverage (photos from me would not suffice). Dealer said I can't put in for warranty defect your blade obviously hit and tore the deck. I asked him to weld it which he did.
Question is: under normal use when we all hit the rock or stick or whatever should we expect the deck to tear. Why not armor the edge of the chute like you do the edge around the base of the deck?? How does a deck fail in 10 years to be covered by the warranty? Rust? I should also warn possible buyers that the center of gravity on Husqvarna's is much higher than my Craftsman---meaning it will tip over on a grade where the Craftsman kept steady. So be careful if you feel the grade bringing you to a tipping point.
Reviewed June 3, 2020
Mower model 206128961 - Bought 1/22/2016. No oil drain plug. Must flip mower almost upside down to drain. Plastic oil hole cap can't provide a tight seal. Fine threads in the oil hole but very coarse threads on cap - Result is Oil leakage when operating. Kohler has other engines with a oil filler tube assembly that provides a tight seal. This engine on this mower was made to Husqvarna specs. It appears Husqvarna eliminated the more expensive oil tube assembly to increase their profit. This is the LAST Husqvarna product I will buy.
Reviewed May 20, 2020
I purchased a Riding Lawn Mower from Lowe's in August 2019. Each time I try to start the mower it has been an issue which has gotten worse. The lawnmower was run 2 or 3 times before the winter. A friend came over to cut my grass the end of March. The lawnmower cut off and would not re-start. After sitting a few days and a few tries it finally started. During the month of April it has been a chore to get it started and sometimes I have to sit and wait until it wants to get started. There is a smoke coming out of the motor. In the month of April I have replaced the battery and put oil in it. The beginning of April the mower registered 4.8 hours, the end of April it is on 7 hours. A majority of this time is sitting and waiting for it to start!
Of course Lowe's does NOT want to help! I called Husqvarna several times they DO NOT ANSWER THEIR PHONE! I spoke with a Husqvarna Dealer in the area, who informed me Husqvarna says they will NOT be honoring their warranty and I have to pay a trip ticket fee and for it to be picked up. I have attempted in good faith to contact Lowe's, Husqvarna and an authorized Husq. Dealer. Husqvarna is blaming me for putting too much oil in the mower causing it to smoke, even though it was smoking before I put oil in it and NO one has looked at it yet! You have chosen not to fix your lawnmower that is a lemon! Consumer Affairs give me what options I have. Thank you.
Reviewed May 10, 2020
I bought a Husqvarna riding mower. First mowing season a bolt to the blades fell off and I noticed it would spin and get stuck easy. Had problems when it got warmed up sometimes you had to wait for it to cool off to start it again. Next year to it to a dealer and had it repaired. Long story short it had less than one hundred hours and it doesn’t like to start when hot again and the transmission went out. If you want a dependable mower and one you don’t have to fix all the time don’t buy this brand. I will never buy anything from them. Even the dealer said it was a bad model and he doesn’t sale it so Husqvarna knows it’s junk and won’t make it right.2400 dollars wasted and over 700 to fix something that will break down again.
Reviewed April 7, 2020
Bought a Husqvarna YTH18542 Lawn Tractor from Lowe’s. After the first use, I found the parking brake would not lock in the on position. This is a safety issue, the mower could roll into someone or something. The problem was a pin or clip that joins the locking mechanism to the brake mechanism was missing. Whether it had fallen out or was never installed I don’t know. Called Lowe’s, they were great and replaced the tractor. Took the new one out, used it for two hours and guess what? Same thing. Contacted Husqvarna. Useless. “Take it to a dealer or we can send a part and you can fix it yourself”. No interest in trying to determine if it’s a design or quality issue. Thank God they don’t make aircraft!
Reviewed March 2, 2020
I purchased my Z246 Zero turn mower in 2015 new at the end of the cutting season. The first year or so was great. It was lightly used. The property was flat with no major bumps, etc. The next year, a piece that engages the deck broke. It was covered by my extended warranty so it was fixed. My third year into the mower is when I started to have problems. The spindles broke a least 1x each mowing season. The pulley wore out. The deck broke where it attaches to the frame and I had to have it welded back in two spots. The next year the deck began to split apart horizontally on once side and vertical on the other and I had to replace the spindles again. Now...heading into the new mowing season, one spindle needs replacing again and needs new screws and the deck is kaput. I will never buy another Husqvarna mower. Very very disappointed in the quality of a mower I paid thousands for.
Reviewed Jan. 14, 2020
I purchased a new Husqvarna 580 BTS back pack blower August 11, 2019. It ran for approx 10 minutes and the coil went bad. Brought it into the dealer for repairs. Told it would be two weeks to repair. Two weeks came and went. I was told the part is on backorder and it would not be in until 2nd week in Sept 19. September came and went. October came and went etc. In November, I was told the part would not be avaiable until first week in January. Well you probably guessed by now... I was just told February 2020.
Husqvarna would not back up their product. Their customer service was of no help. The person I was speaking with did not even know what a backpack blower is. I actually had to tell the customer service rep what it was and what it was used for. I now am the proud owner of a $550 paperweight with no repair date in site. Oh lastly, the icing on the cake... Husqvarna wants $15.00 to ship the part when it does come in. Incredible.
Reviewed Jan. 13, 2020
Husqvarna sells dangerously defective outdoor equipment. I purchased a riding mower July 4 2017. It is still under manufacturer warranty. I contacted Husqvarna Sept 13 2019 after the mower deck on my Husqvarna riding mower came apart at the welds and fell off of the mower. The mower deck has been used only 3 times? And the mower itself has only 37.6 hours on it. They instructed me to take it to the local service center which I did. The service center inspected the product and determined that it was faultily made and was a manufacturer defect.
After providing this information to Husqvarna along with numerous pictures the local service center as well as myself contacted Husqvarna repeatedly to find out what we need to do to get the product fixed. Husqvarna conveniently lost the pictures, paperwork, and information several times. After providing the information again along with a statement from the service center stating the item was built defectively Husqvarna stated they were not going to fix the faulty product that they sold. They also instructed me to have my attorney contact theirs if I wanted resolution.
Reviewed Dec. 9, 2019
Bought My Husqvarna Lawn Tractor New in 2013 this past summer 2019. The rear axle folded up to the bottom of the transmission. There was no big noise, the tractor just stop moving forward or backward. Noticed cracks around the housing where the U bolts hold the axle to the frame. The metal used to hold the axle to the farm is very lite weight allowing it to crack and give way. The drive belt disengaged. I contacted Husqvarna as did the Dealer I used to fix the Tractor, they were no Help.
Reviewed Nov. 22, 2019
I purchased this mower in May and in October it stopped working. it had been pretty solid until then with the one exception that the self propelled drive belt kept coming off and I had to remove the pulley and re-thread the belt each time. After it failed in October (wouldn't start) I took it in for service and they told me the oil was low and the motor had burned up. I had checked a few times over the Summer but had not been checking religiously with each use.
After considering it a bit I think I know what happened. I had to tip the mower each time I fixed the belt and I'm guessing the last time oil must have leaked out the air filter or into the cylinder. It never occurred to me to check the oil again after putting the belt back into the pulley. Long story short the warranty tech looked at it and said it's user error for running the unit low on oil so it's a total loss. Kiss that 400 bucks goodbye. I can see their argument but I'm pretty unhappy that tipping the mower to fix the belt that kept jumping off resulted in trashing the motor. Anyway, I'm off Husqvarna for life. I replaced it with a Toro and I'm getting ready to buy a snowblower - a Craftsman.
Reviewed Nov. 13, 2019
I have a riding mower that the gas tank goes bad on. They break, and Husqvarna is well aware of the failing part. So how do they help - they stop making the part so the mower is useless. Do not buy this brand if you intend to be able to use it for a long period of time. When I contacted customer service they sent me to a vendor who also doesn’t have the part.
Reviewed Oct. 10, 2019
I had less than 30 hours on my Husqvarna zero turn and experienced the following: 1. Stick got in belt! Cost me $200. 2. Needed new switch in handles so it would move. 3. The gap between the frames that hold on the front tires so grass accumulates in the gap! When you reverse big clumps fall on the lawn. I REPORTED THIS AND THEY SAID "YOU MUST BE MOEN GRASS IS WET!!!" I have mowed the lawn for 31 years. 4. The tires accumulated grass and or dirt in the grooves and traction is lost.
Reviewed Sept. 26, 2019
I brought a zero turn mower and the second time I mowed my yard a spring broke a pulley broke and the deck belt was ruined. I took it to the dealer and it took 2 and 1/2 months to get it back. I had to pay for all the parts and the labor. I will not recommend this product.
Reviewed Sept. 21, 2019
I researched all brands and bought this one even though I was skeptical after seeing the tractor in person. It was a plastic piece of junk. It scalped the grass even though the deck was leveled at the dealer twice. Uneven cut and forget about going around a corner on a slight angle. One side was cut down to the dirt while the other side was 3 inches high.
I tried everything and still good. Putting the deck lift handle on the left side is ok if you are left handed but It was impossible to raise while moving with my not dominate left hand. No power steering was another mistake that I made. I actually sprained my wrist trying to make a close turn and I am 6ft. 230 lbs. I paid for the mulching kit but it threw so much grass up over the top of the tractor I had to take off the mulching plus and use it with no diffuser. The dealer was very co-operative but after having the tractor for only 3 days I paid a 10% restocking fee and that along with losing the sales tax cost me nearly $600.00. I called Husqvarna and got no return call. I bought a Cub Cadet and paid more but it is a world of difference better.
Reviewed Sept. 8, 2019
The AWD walk behind lawnmower with a Honda engine we used it 3 times and the skirt at the back is tearing away, Husqvarna will not cover under the warranty but the dealer will cover it at cost. Really disappointed with the company that makes the mowers as I am going to have this problem with a new mower for the rest of its lifetime.
Reviewed Aug. 20, 2019
In April I bought a new Husqvarna mower from a local authorized dealer. The mower has never mowed level. After several tries to adjust the level myself (the turning of one nut) I contacted the dealer about it. They took it to their shop and reported back that I had bent a blade. I thought that was not true since it had not mowed level since its delivery, but I said OK and paid for new blades. It still did not mow level. They took it back to shop and replaced a part of the leveling mechanism, it still did not mow level. After keeping it a week doing whatever they brought it back today and I just finished mowing my yard and it is somewhat better but still is not level. I am contacting them tomorrow to take it back for the fifth time. I am getting so tired of this. If they can't fix it this time I will try to sell it and buy me another brand mower.
Reviewed Aug. 7, 2019
I have had this lawn mower two season and it has been in the shop four times at my expense. It is now broken again (will not go in reverse). I have a Husqvarna chain and a weed eater both two years old and both do not work either. To call Husqvarna products junk is to give junk a bad name. I am hoping that there is a Labor Day sale on lawn mowers so I can buy a decent lawnmower so I can take this piece of garbage to the dump where it belongs. I will conclude by saying that, if you know someone that you really - really despise, talk them into buying a Husqvarna product.
Reviewed Aug. 6, 2019
Recently I had a great friend of mine suffer a terrifying injury from a Husqvarna z560 Zero Turn Lawn Mower. I was wondering if anyone owns a Husqvarna zero turn mower that has or had the capability to move on its own or ever went in reverse without any control? Another.. Has anyone's mower ever moved when getting up out of the seat or is/was capable of moving when getting out of the seat? Any insight would be of great help! Thank You.
Reviewed July 26, 2019
I purchased Husqvarna lawn mower in May 2019. A month later when I wanted to install bagging attachment I discovered that a part was broken and I was not able to install it. I had to send it to be repaired to the place I bought it from. Two weeks later they installed a new part and I could use it again. But I had to pay $200 because they said that Husqvarna did not approve this repair to be covered under the warranty. I called Husqvarna to find out why. I could not get an answer. They kept referring me to the place I bought it from. There was no way to escalate it. I am waiting for somebody to call me back to explain. I hope they will make it right. But be aware: Husqvarna does not honor the warranty they advertise on their website!
Reviewed July 19, 2019
I purchased one of your tractors from a Sears store. Had lots of issues with the blade engagement switch. Also I cannot buy blades for this lawn mower. It has the clip-on blades which are not available anywhere. Which makes the lawn mower useless unless I purchase new deck mandrels and new blades. Great job you guys. Again I will never use another one of your products and I will tell everyone I know about the issues I've had. And I do realize you guys could care less about this letter but it makes me feel better.
Reviewed July 18, 2019
I have a Riding Lawn Tractor from Husqvarna which has been in the shop twice since I purchased it just over two years ago. The first time was for the starter and the mower deck. Most recently the transmission wasn't working properly and ultimately it was found that the frame had cracked. Husqvarna refused to properly fix my mower citing that I must have towed something that it was not designed for, which is incorrect. After several phone calls they agreed to "gift" a repair kit but told me I would be responsible for the labor.
The "repair" has not worked. I attempted to follow up with Husqvarna corporate and have been completely ignored. They used a clause of the warranty to deny my claim and did so with absolutely no evidence that I had misused my mower. They had cited that they could tell that I had a 2" tow ball on the back of the mower. I don't even own a tow ball. I would urge anyone looking to buy a mower from Husqvarna to seriously reconsider and pay a little extra for a more developed company with better quality products.
Reviewed July 15, 2019
I purchased mower in April 2018. The first mower wouldn't start after the second day. Lowe's replaced it. A year later the steering spindle went out on the mower and it would not turn. We found this out while mowing one day when the wheel would not turn and caused us to hit a tree. We called the warranty number and was told that since it was still covered under warranty all we would need to do is transport it to their approved repair shop to be repaired. The shop said that Husqvarna refused to repair the lawn mower because it was not a manufacturer's defect. They would only replace the spindle and we would have to pay to repair the rest.
We called the same Husqvarna number to inquire about this. The csr said that she could not answer any questions about the warranty because she was not the warranty department. We asked to have the number for the warranty department since this was the same number we called initially. She said that she did not have the number to the warranty department and she could not speak with them directly. However she could read the notes from the repair shop but they have nobody in the warranty department. We then asked to speak with her boss and conveniently they were in a meeting and she left a message for them to call us back. We are still waiting to hear back. I wish we had never purchased this mower. Buyer beware!!
Reviewed July 10, 2019
We bought this lawnmower for personal use on our 3.75 acres. The first year, we had no issues. Year two, the blades came flying off while in use and someone could have been killed. The plastic pieces that hold the blades on are useless. We had to spend $300 on replacement parts and blades. Husqvarna would not respond to any of our inquires. Year three is turning out to be again this year on first use, flying blades. We again shelled out $300 on replacement parts. As soon as the parts came and were installed we made two passes in the yard and the water pump and vacuum hose went! Spent $200 to replace those and now the damn thing won’t go 100ft without shutting off and not restarting. I’ve had it! Husqvarna will not respond to any emails, calls, FB messages or posts. This mower has less than 200 hrs on it and it sits useless in my yard. Everyone I talk to says to scrap it as it not worth fixing.
Reviewed July 8, 2019
Bought a mower from Lowe's just around 3 years ago. Have had problems with it since the first time I mowed. Husqvarna will not back my warranty. The mower was dropped off at Lowe’s for a repair of deck issues 2 weeks short of warranty deadline. The subcontractor keep my mower for 2 months and submitted to Husqvarna numerous times for repairs unfortunately the transmission was bad. Now they say it’s out of warranty and it will cost more than it’s worth. So since it’s not fixable according to my warranty it should be replaced at no cost. But now they refuse and I’ve had to pick up a piece of junk for a yard ornament. DO NOT BUY HUSQVARNA!
Reviewed June 30, 2019
Always garage kept and maintained. All this within 8 years and $8000 invested in two Husqvarna Y48 riding mowers. The first mower after couple hours of use wouldn't start. The steering has become loose with play, can turn steering 1/4 turn before engaging wheels - no fix. Replaced all deck wheels and front roller - twice. Front bracket and main bracket for rear axle broke after 4 years. Seat material split open. Difficult to maintain good and level cut with deck. On many occasions, I had blades fall off due to spindle bolts loosening up and falling out. YOU GET WHAT YOU PAY FOR. I'M BUYING A JOHN DEERE X700 SERIES NEXT.
Reviewed June 13, 2019
I purchased the mower several years ago for residential land mowing for fire protection. The manual does not detail the required tightening of the pulley or blade. Hence the interface material suffers. You can tighten them as much as you want but the parts still wear out. $$$$$$$$$ 1. The material used in the drive spindle spline is very strong and the pulley material is very soft, hence it easily wears out. Same with the bottom of the drive spindle where the bottom star is soft material and the blade is very STRONG, hence the spindle wears out quickly. $$$$$$$$ 2. ZERO customer support. I have left a total of 5 requests over the years to contact the factory and the common response is, thank you and a factory representative will contact you in 1-2 business days. NEVER HAPPENED. Last request was in mid May, NADA.
I can fix my problem because I have the experience and tools to do so. HOWEVER, any lay person is at the mercy of the poor customer service and expensive replacement parts cost. My hope was to communicate with the factory as to the problems I have been subject to and wanted to offer engineering solutions. They seem to not care!!!!
Reviewed May 31, 2019
Their throttle cable breaks the plastic where the screw is going to come out. The weed trimmer has two pieces and the bottom piece always comes off. I would recommend anybody who wants new equipment to not buy Husqvarna by steel. They don’t even help their customers. Every time I call they laugh in your face. The model is 128LD hey pile of junk. On top of that I spent $220.00 on 10-22-2018 and it’s even still under warranty.
Reviewed May 31, 2019
I bought a 46" Huskee riding mower for my birthday last April and have had carburetor problems ever since. It ran fine for a few months, then would act like it was running out of gas then would shut off. I couldn't get it cranked back up for several hours, then it would only run for a short time. I had a local guy pick it up and was charged $125 for carb work along with pick up and delivery. Later that next day---same thing. He came back to my house and took out the plug and asked me to start it--gas came spewing out, then he cleaned the plug and opening, and it ran enough to finish my lawn.
Next week, same thing again. This time I called Lowe's and the mngr agreed to pick it back up and take it to their service center. They called about 10 days later saying the repair bill was over $409!!! Wtf!! I said it's under a 2-year warranty---they said carburetor problems were not covered, and they would charge me a diagnostic charge and a p/u and delivery charge just to have it back to the store unfixed. Also the folks they use (Altaquip???) were not Husqvarna service dealers anyway.
Now, Lowe's mngr. said they would deliver it back to my house and I would have to call a factory authorized service dealer in my area to fix it... Huskee said there would still be a charge to have carb problems fixed, so I'm stuck with a mower that broke down on me and still have to pay... What a rip-off!! I did the research on the highest rated riding mowers, and husky was at the top---never again!! Buyer beware!! PS: My sister's husband bought one too and has exactly the same problems!! Mike.
Reviewed May 31, 2019
Purchased Husqvarna riding mower. The locking differential (mechanism that makes both back wheels rotate at same time) is literally tearing up my yard. DO NOT PURCHASE MOWER WITH LOCKING DIFFERENTIAL.
Reviewed May 1, 2019
Bought a Husqvarna YTH24V54V lawn tractor on 8/6/18 at Lowe's and a 3 yr extended warranty. $2450 +tax. Before this winter in TN, which is around end of Nov. I winterized it like I have winterized all my outdoor equip for the past 30+ yrs living in upstate NY where the winters are about 3 months longer and much colder. Added stabil to gas in the mowers tank and gas in can. Ran engine long enough to make it to the carb. Why B&S does not install a shutoff valve in the system is beyond me?
On 4/18 I decided to cut the grass for the first time this season. Started tractor with no problems and it ran as normal for about 2 mins on the driveway. Drove it to the grass engaged the deck and made it about 6' then stalled. Tried to start and it would not. Pushed back onto the driveway and continued to try and start. If I let it sit for a couple of mins it would start and run although not normal. Called it a day. It rained for two days so I did not look at it. When I did try to start it again. It ran for 15 20 secs but blowing white smoke. Did start it numerous times trying to figure out why the white smoke. Then I noticed it was also blowing oil and gas out of the exhaust! Ok check the gas tank which did have over a gallon in it now had 1/2 in. The crank case was full of diluted oil and gas. The first thing I thought of was the engine is probably now toast. The second thing was call Lowe's and have it taken in for service.
It took 5 days before they found a servicer to pick it up for repair. I did some internet investigation and found out it was most likely the carb and it seems B&S engines are the only ones to drain the gas into the oil. I also decided to dump the crankcase and change the filter. While the oil filter is draining in the catch pan I notice very file metallic shavings in the diluted stream. GREAT!!
The Lowe's warranty rep calls me on Tuesday that's (7 days with no mower). 1st call: Informs me that the servicer diagnosis was the carburetor is bad! And it's not covered in the warranty. (My mistake and I wont ever let it happen again). I was a little dumbfounded as to why it wasn't but I was more concerned on getting it back. So then I am informed if you want him to do the job it will be 45 for diagnosis and the cost of the carb replacement. (Except she forgot to get that info.) Also informs me that the carb is on back order and the servicer has another mower waiting for one. (OK that raises 2 red flags for me.) Ok ,she will call back with the total and I'll go read the warranty under Owners Warranty Responsibilities.
(Here is the part where they void their warranty) "As the engine/equipment owner, you should however be aware that B&S may deny you warranty coverage if your equipment or a part has failed due to abuse, neglect, IMPROPER MAINTENANCE, or unapproved modifications." So adding Stabil to the fuel before winter is improper maintenance? Who Knew!!
2nd phone call - The price for the carb and the diagnostics is $368. Ok they can do it. Now I ask her "Why is the carb not covered? You would think it is since it's a main part". Oh they said it was not covered because it's a maintenance issue' Oh! Surprise! I asked, "Is there a eta on when the carbs will be available?" "No idea what so ever." Greaaat. So it seems maintenance issues have been taking out a lot of carbs since they can't keep them in stock? Why can't a "dirty" carb be repaired? Can a little (gas and fuel stabilizer) varnish making the float stick destroy the carb? B&S builds inferior carbs and pushes their failures off on their customers. Stay away from BRIGGS and any company who puts this engine in their product.
Reviewed April 22, 2019
I purchased a brand new Husqvarna MZT 61. When I got it home, I got used to the controls for about 10 minutes and started to cut. The mower was cutting nicely and then abruptly the blades disengaged and smoke was coming from under and behind. The clutch completely failed. The dealer had a loaner for me to use. Not sure how often this happens but very inconvenient and trust is shot. Waiting for the part. Should I demand a new mower? Has anyone else had the same problem? What was the outcome? Hopefully not years of more problems.
Reviewed April 18, 2019
My experience worse a disaster from day one: The first year/year and a half entered the shop 6 or 7 times for different reasons. One time the people at the shop were surprised to find out that the clutch was gone, they said it was very rare. I had a John Deere 15 yrs old, and I never knew there was a clutch in these machines. Everything that could break got broken. I am taking it tomorrow again because the belt broke for the second time. Changing the oil is the messiest job you can do, and the deck does not raise high enough, so it cuts so short that the Florida sun burns the grass immediately. On top of that I spent $300.00 in attachments (what the hell was I thinking??!!) that I used only a few times because the chute was getting clogged. It is hard to believe that there was any engineer involved in this product.
My John Deere started giving me problems at the end and I sold it. I don't want to sell this one because I FEEL I AM DEFRAUDING PEOPLE. This machine may be great in Canada, or to ride with the grand kids at 6 mph, but certainly useless to mow the grass... unless you don't care about destroying your lawn. I WISH I HAD READ REVIEWS BEFORE I SPENT 2,000.00 IN THIS PIECE OF METAL. By the way: The customer service people are very nice because they are so used to complaints but do not solve absolutely anything. 40' on the phone to be transferred yesterday to the "escalation" department, they apologized saying that the "escalation" department was very busy. Well... I believe that!
Reviewed April 17, 2019
The mower deck has never been level and will scalp the lawn at a 2.5" setting. The dealer will not or can't get it level. The engine is always hard starting and has had 3 batteries in 3 years despite being garaged and a battery tender being placed on it. I don't feel that Husqvarna screens their dealers or checks on the service quality before their machines leave the factory. $3200 for a lemon.
Reviewed April 11, 2019
Product is fair. Chronically slips drive/blade belt. No close dealer to do warranty work. Mower is one year old, has 3 year warranty. Cut is chronically bad even with new blades. Internet, videos, calls, chat are all near useless. I will never buy any Husqvarna product. Product fair. Service is one of the worst ever. Don't waste money on their products. They don't help when you need it.
Reviewed March 29, 2019
A year after I had my Sears 26/54 it also would not drive uphills but was OK straight ground. The issue is a bad main drive belt-it shows no sign of wear but either stretches some or gets slick. Changed belt problem fixed. As for toe out all Sears and Husqvarna have some of this issue and nothing seems to be out of spec or bent.
Fix is to set right wheel straight ahead go to left drag link and cut it about in the center. Now move left wheel to straight position matching the right wheel straight forward position. Then go down to left drag link and overlap both ends. Mark the excess length then cut off. Get a steel angle iron or scrap put it under both cut sections. Clamp with vice grips on angle bracket and each end of link. Have angle bracket welded to both ends of link and Voila. Away you go after replacement. Be careful. Weld will be hot. Saw this done to an older Deere and said I have the same problem on a tight turn mower should work and it does.
Reviewed March 26, 2019
Best mower I have ever owned. Keeps on going...just like the Energizer bunny. Have had mower many years with some minor repairs but it has proven super reliable. Highly recommend a Husqvarna mower. Very easy to ride.
Reviewed March 12, 2019
3 trans in 3 years. Bought our new mower in 2016. We have less than an acre and only cut once a week during the season. We are now on our 3rd transmission and Husqvarna will not acknowledge that there is a problem with this, OR a recall. The honest repair manager at the dealership told me they are fixing a lot of these for this reason. He also told his boss that they should not sell this as they are not built well. There are plastic parts where there should be metal, which is one of the problems. If you are thinking about buying one, don't. If you are still going to get one, the first time you hear a grinding noise in back, take it in and hope that will be in the 12 month warranty, otherwise you're screwed. Terrible problem and Husqvarna doesn't give a crap. Sad.
Reviewed March 6, 2019
If you only mow level ground it works well. However, we have minimal slopes in the yard and the mower doesn't have the power to go up the SLIGHT incline. I am not talking a hill here, either. I have to disengage the blades, raise the mower deck to go up incline. I am very disappointed that there isn't enough power to pull the 52 inch deck unless completely level ground. Otherwise, it did a nice job mowing.
Reviewed Jan. 28, 2019
I have had nothing but trouble with the front steering system. The front tires tow outward, I've done everything to correct but it did no good. I'm going to purchase a new different brand because this one continues to destroy my lawn and also tears my tires, bought a new set and they are showing signs of wear. Last Husqvarna for me.
Reviewed Dec. 26, 2018
Bought zero turn mower less than a year ago. Mower has 41 hours on it. Paid around $3000 for mower brand new. Have already had to replace belt that engages blades one time. Went to use it today, and the blades would not engage again. This is the worst mower I have ever owned. Would NOT recommend!
Reviewed Dec. 6, 2018
I bought a Brand New what was supposed to be a 2018 but turned out it was a 2017! In April of 2018 I have had to replace everything above the deck at least once due to failure of components! Also I have had to change the blades at least 4 times! Leeper's is where I was screwed at, and after fixing it again this last time, I found the deck was cracked at the weld of the back bracket! So I took it to an authorized warranty dealer. They called me and told me Husqvarna will not service my warranty! I paid $3000 for a mower that’s a $$$ pit! I WILL NEVER SHOP FOR HUSQVARNA EVER AGAIN, NOR DO I ADVISE ANYONE OF BUYING THEIR PRODUCTS!
Reviewed Dec. 1, 2018
I have return (27/11/2015) Husqvarna RZ4622T. Weld/metal fatigue on the cutting deck. The second bracket on the deck is showing signs of fatigue. Item purchased 23/06/2015 (124 hours run time to date). The supplier suggested it will more likely not be covered by Husqvarna. If this is the case it is poor support.
Reviewed Nov. 28, 2018
From very beginning our 24HP YTA24V48 48" B&S INTEK V-TWIN with 3-year extended warranty would not pull upgrade once warmed up. The pedals also lock up and have to be stomped to work. Took to the same dealer twice during the first year. Each time they claimed they could find nothing wrong. Took to a different dealer. They said that the transmission is in a vinyl housing and that they have had many of these brought in with the same complaint. After two months, they said Husqvarna would not approve replacement of the transmission. After two more weeks they still told me the same. I picked the mower up and use only on level terrain. Bought a Cub Cadet for mowing the hillsides and it works beautifully. My three-year extended warranty was worthless.
Reviewed Nov. 25, 2018
Mower has 21 hours and now won't start. Have to wait 3 weeks for service to come out and pick it up via Lowe's then wait and see if they will repair under warranty! It has 21 hours on it. Warranty should not even be a question. Won't buy another Husqvarna nor recommend one. My Troy-Bilt is better quality than this piece of crap.
Reviewed Nov. 6, 2018
DO NOT BUY the Husqvarna Forest Helmet. It is shipped in pieces and the instructions are on the back side of the pictures and so small you will have to have a magnify glass to even read them. The instructions are so incomplete as to how to assemble the pieces to the hat, the person should be fired. I have spent 20 plus years instructing on how to assemble Data Center servers and this is the most ridiculous and useless instructions I have ever seen.
Reviewed Oct. 31, 2018
We purchased a Husqvarna 46" riding mower from Lowe's and the first time we used it would not even finish my yard before it was having an issue with going forward or reverse. Had to stomp on the pedals to get it to go. Went to the shop. It was debris buildup. Was told the transmission was a poor design. Had to be taken apart to clean it out. Husband blows it out every time we used it. Did not matter. Back in the shop again for the same problem and due to the build up of debris that created moisture therefore had to replace the drive bearing and clean it out again.
Was told it is a snow mobile transmission and that the mower I bought model #YTA22V46 is for small yards with no trees. Well I have a large yard with lots of trees. I paid 1,700 for a mower I can't use. Stays in shop more than cutting my yard. Would not buy another mower from Lowe's or another Husqvarna. Was told that Lowe's bought the cheaper line of mowers yet sold them for a higher price... P.S> having to be a squeaky wheel to get the oil Husqvarna does not want to own it or replace it but they will as I am a dog with a bone. I will not stop till I get results.
Reviewed Oct. 2, 2018
I bought this to replace an old Craftsman riding mower that had served me well. This model has essentially the same body as the Craftsman so I was able to look at the old Craftsman to see why the Husqvarna was so low to the ground. The Husqvarna body is directly bolted to the rear axle while the Craftsman has a bracket that lifts the body about an inch above the rear axle. Because of this, the mower deck on the Husqvarna can't be properly adjusted. Also, when I use it to pull a broadcast spreader, the spreader is tipped forward too much and the mover deck is dragged through the grass the whole time. I've since found many reports of this problem. Too bad I hadn't seen these reports before I bought it earlier this year.
Reviewed Sept. 26, 2018
I bought a Husqvarna YTH18542 Riding Lawn Mower with a 42” deck powered by a Briggs & Stratton 18.5 HP motor. It only has 200 hours on it and the transmission locked up on me. For as much as I paid for this mower I am very disappointed in the quality. This mower has lots of cheap plastic parts. What metal it does have is very thin and easy to bend.
Reviewed Aug. 15, 2018
I bought a new garden tractor/riding mower from Husqvarna via Amazon in March 2017. Within two months it would not go into reverse. I used it as is so I could care for the 10-acre garden/lawn/orchard/vineyard I maintain until the damn thing blew up, scattering parts everywhere. It was the transmission and the clutch. Under warranty. Called Husqvarna to find a local dealer for service (I live in an extremely remote area of the US) and was referred to one some miles away who refused to service my tractor because I had not bought it from him. Called Husqvarna to report this and to see what else I could do. Turns out there was a dealer in the town closest to me, which they had failed to mention first time. It sat in the shop for weeks as we waited for parts and/or argued with Husqvarna about the warranty.
Finally got it back and guess what? Two months later the transmission did the same thing: No reverse and then no forward either. It has been in the shop for weeks while we wait for parts that are "back ordered" or whatever is the most recent excuse. In short, out of the 17 months that I have had ownership of this equipment, I have had only 4 months of full service. I have had three garden tractors over the years and never had these kinds of problems. I will never, ever buy a Husqvarna again and would not recommend it to my worst enemy. Not only is the product inferior (plastic parts in a transmission?!) but the customer service is terrible. Perhaps I have a lemon (that can happen) but I will never take a chance like this again - and it cost twice what I am accustomed to paying! In truth, I'd just like my money back so I can buy something that performs. And I have any number of witnesses to this so Husqvarna cannot dispute my claims.
Reviewed Aug. 14, 2018
Bought a new Husqvarna riding mower for $1800 from our Sears Hometown Store, Foley, AL. The engine developed a problem at 10 hours. Went to Sears store, they set up an appointment and had to wait 2 plus weeks. 5 minutes before the appointment the Sears rep called me and asked if the mower was orange. Said yes he would not work on it. Store manager said he would take care of it and would call which he did not do. Went to store and he said I needed to call Husqvarna. Husqvarna referred me to a dealer and the dealer said, "Did you buy it here?" Since I did not buy it there it will 6 to 8 weeks before he could look at it. I'm 76 years old and I now have to push mow my yard, and out $1800.
Reviewed July 27, 2018
Paid 2000.00 to purchase brand new 2016 Husqvarna YTA24v48 with V-Twin Intek. Transmission is sketchy at best and after 30 hours and one oil/filter change cheap plastic carburetor started causing severe idle fluctuation to the point it would hardly run. Shortly afterwards, governor flew apart inside engine. Paid another 500.00 to have governor and carburetor replaced 'cause Husqvarna and Briggs & Stratton wouldn't warranty their product. Overall, mower and engine are so cheaply made that now I'm afraid to even use it without worrying what's going to break next. Extremely dissatisfied and regret this expensive purchase of junk. I will never purchase either product nor will I ever recommend these products.
Reviewed July 27, 2018
The mower has a Briggs and Stratton 27 HP motor, has 390 hrs. Burns oil badly not head gaskets had both replaced. The positive traction doesn't work rear end makes a noise when backing up. Has fabricated deck and does not cut tall grass good. Junk.
Reviewed July 26, 2018
Purchased this from Morgan Equipment. I bought my last rider close to 20 years ago so once I got past the sticker shock I compared what I think are the top 2 Husqvarna and John Deer. I didn't like how the JD controls worked and some on its construction seemed less quality. HV was a lot more machine for the price, solid unit with a top end Kawasaki engine. For the same engine, JD was about $200 more. Now that I've had it for a few mowing I like the Husqvarna's operation and it give a good mow. It fast and gives a good mow.
Reviewed July 25, 2018
Love the mower. Cuts great with no problems. Would definitely recommend this product to the Prince of Wales on a rainy afternoon on the 4th of July.
Reviewed July 24, 2018
Been a very reliable mower at a very reasonable price, the only parts we have had to replace are the blades and a drive belt. It is the 750 V twin engine and has lots of power to pull our trailer add-ons. Never been stuck through not enough power but have been stuck through only one rear wheel drive and wheels churned the grass to mud then lost traction. 2 wheel drive, gears for more control of speed would make this great mower even better. After 5 years of trouble free service developed a petrol tank leak and the tank is very hard to access.
Reviewed July 24, 2018
I've had the mower for just less than a year and I mow just about 3/4 of an acre and have used it heavily since buying. Overall though I like it so far.
Reviewed July 23, 2018
I have it services every year, but Tractor lost HP within three years. It sometimes struggles to get up the 20 degree incline in my backyard. I would probably not buy this brand again.
Reviewed July 22, 2018
Tough machine that does the job. This mower is easy for a woman to use. Will go over small sticks in the yard and large swatch covers lawn quickly. Plus it looks cool.
Reviewed July 21, 2018
I bought this mower three years ago replacing a 13 year old yard machine. This was the first time I ever drove a zero turn. It was easy to catch on to and it cut my mowing time down to two and a half hours mowing time from three and a half hours
Reviewed July 20, 2018
My mower does not turn well, as soon as you put any weight on the back of the mower, the front wheels do not grip the ground well enough. Also both rear wheels turn at the same time so when you make a turn the inside wheel turns faster and digs up the lawn.
Reviewed July 19, 2018
I have had nothing but issues with this tractor since I first bought it. The frame is weak I've had it welded. The bagger was too heavy for the frame at the back and tore through the metal where the bagger sits. After 484 hours on the mower the engine blew and I had to have it rebuilt. I've only had the mower 3 Seasons. Ray's Power Equipment excellent service. Prescott Husqvarna dealer horrible service. Prescott service wanted to do only warranty work and when I showed up with a twisted frame they said they couldn't fix it and said they wouldn't work on it. It has a Kawasaki 24 horse. The model is GT 52 in deck with side assisted lower which was too heavy for the deck and the Fellas at Ray's Power Equipment custom weighted the other side of the deck so it would balance out.
Reviewed July 18, 2018
A one year old lawn mower has broken. A very shoddy made part, which sells quite well on eBay by many sellers for a low price, yet can't get the warranty repair needed. Will pick up the mower tomorrow, either take it somewhere else to be repaired, or bring it home, order the part from eBay and repair it myself. Husqvarna warranty is no good if the warranty repair shop won't do it. Warranty shop is in Opp Alabama.
Reviewed July 18, 2018
Very disappointed - about to run out of warranty and the mower has needed repair 3 times now. I cannot get an answer on what will happen if it is the same issue and if the warranty will still be valid.
Reviewed July 17, 2018
Blade housing fell to ground in first or second mowing; gas cap broken on delivery; headlights have had a "short" for several years and need to replace the wiring harness if ever mowing at night; Schroeder water flush adapter broken off blade housing; metal guide-rod for belt to activate blades, broken off; hand-brake handle broken off (interior) and replaced. 46-inch mower with 300 hours.
Reviewed July 16, 2018
I use a push mower, not a ride one. I mow about 4 acres with it! Had it for 2yrs. Never has let me down! It takes a full day just to do the front yard. I do it for the exercise.
Reviewed July 15, 2018
I use my lawn tractor for a multitude of tasks but it is very difficult to shift between summer and winter chores. Would be much better if it had quick releases and the process of changing mower blades could be done without high capacity lifting equipment. The mower cuts unevenly and is easily bogged down. The towing connection is made of cheap metal and is easily distorted. Lots of cheap parts and headlights burned out after just a couple of months.
Reviewed July 14, 2018
I have a zero turn Husqvarna 54 inch cut. Mower has been ok. Nothing great but nothing horrible either. My biggest complaint is getting the thing to track straight. I've tried adjusting and have had a repair man work on it. It's ok but should be better. Really am not crazy about ztr. My wife and son wanted that. Wish I would have stayed with a garden type tractor. Also machine should be a little stouter made. Seems a little bit on the light side for my taste.
Reviewed July 13, 2018
Already had to replace parts on mower section and the belt twice in 2 years. For the money, should perform better. I believe purchased at Lowe's in Norwalk.
Reviewed July 13, 2018
I purchased a Huskee... did not get a chance to use it as the deck was set too low making it unsafe to run. I paid someone to come out and turns out that the carburetor is needing replacement. Mind, this is a new mower. For me, I would not buy one again.
Reviewed July 12, 2018
Paid 3600 for this mower in 2015. Took it back the next day because the deck rattled horribly and amp meter had water in it. Dealer would not even look at the mower. He said it was all normal. The mowing deck could not be leveled. The mower had a 52" fabricated mowing deck that was just way too heavy for the lift mechanism to work properly. If you mowed on the slightest slope, the deck would cut at three different levels. I looked online for forums regarding this mower and found that every owner had the same issues. I took the mower back to dealer the next spring with only 20 hours on it.
He offered me 1500 for the mower, said he could not sell those mowers, nobody wanted those mowers. My wife and I so disliked this mower that we only used it 52 hours in 3 years. Thankfully we had a good Kubota and John Deere we could bring to the house and mow. I finally sold the mower last week for 1800 with 52 hours on it. Was glad to be rid of it. The mower was a Husqvarna GT52XLS with Kawasaki engine and fabricated deck. Husqvarna's top of the line garden tractor. The dealer was North Georgia Equipment Sales in Rock Spring, GA 30739. I will never consider another Husqvarna product of any kind.
Reviewed June 30, 2018
I bought a 48 in. Husqvarna last year. When they got it off the truck it did not work. Had to get new battery and 1 tire was flat. About 2 months later the mower will not go into reverse. They fixed that. We tried to mow and the paddle broke off. Now 3 spindles broke, warranty would not cover. I paid out of pocket. We get it back. I now part of my yard and the spindle in making a lot of noise and not working correctly. This is such bull, you pay so much and you get crap. I now can't mow again. Something needs to happen.
Reviewed June 24, 2018
Husquvarna YTH2448 - This is a year old mower... First steering freezes up, called repair, they came and got it, said it needed grease! Now mower will not go in reverse at all. I had Troy-Bilt before this one and never had any problems like this. I won't buy this name brand mower again.
Reviewed June 21, 2018
We bought a Husqvarna RZ46i Zero-Turn Mower at Lowe's 4 years ago and it's been nothing but a headache. We've had carburetor issues, blade issues and the Smart Switch is always an issue. Today the Smart Switch popped, caught on fire and smoked. Luckily it didn't hit my hand. Now we can't start and use the mower unless we pay $250 for a new switch. Garbage is what I would call this machine and it's dangerous garbage.
Reviewed June 20, 2018
Husqvarna LC221RH; purchased 7 weeks ago, less than 5 hours use, only used where the rider can't get. The self propel feature stopped working. The only option the company gave me was to drive 120 miles, round trip, to the nearest service center. If they make me leave it and return for pick up another day, that will be 240 miles driving. Issue #2 The front cover gets packed with grass and they couldn't tell me how to get it out. It appears the only way to get it out is to remove four bolts, every time. It's a design flaw for a rear wheel drive mower. They use the same body for an all wheel drive mower and they don't close off the holes in the front for the rear wheel drive mowers.
Issue #3 They make trying to do the paperwork for a rebate like getting a root canal. They obviously do not want to honor their rebates, if at all possible. I have done hundreds of rebates, probably more, over the years and I have NEVER dealt with a company that was so difficult. Their website is ineffective. I will NEVER buy this brand again.
Reviewed June 15, 2018
Bought this new Husquarvarna 24 go 48 inch cut and after one mowing season had to buy a new spindle. After fixing that myself even though it was under warranty the $1500 transmission went out. I bought this at Lowe's and learned two important lessons. 1st don't buy a Husquarvarna and don't buy machinery that does not service them. I was without a mower for over a month and once they fixed it I have been sparingly using as I feel it is a very feeble machine. I doubt it will last year #3.
Reviewed June 12, 2018
DO NOT BUY A HUSQVARNA - I did and I regret it. I am preparing to return my Husqvarna GTH52XLS garden tractor to the dealer for the 3rd time this summer. It started out running very rough, and then would die. When I took it in the second time, for the same problem, during that trip to the dealer I was told that I had an additional problem of the clutch being bad and would be going out. Fortunately this problem, as well as the idler pulley (which was also going out) were still covered under the factory warranty. I picked up the garden tractor yesterday, after it had been in the shop for 24 days, I brought it home and everything seemed to be working fine. I mowed for approximately 1 hour and brought it to the garage to add fuel. After refueling the mower would not start, it fired slowly and then would die. I called the dealer and he told me to bring it in again.
Each time I take it to them it costs me $65 to rent a trailer for the round trip. Each time they have the mower they have kept it for at least 18 days. I spend a lot of money on this mower, over $3,400, and I expected a quality piece of equipment, it has been anything but a quality machine. Each dealer in my area, that I have spoken to, has told me that they stopped being a dealer and no longer carry Husqvarna parts. They said that the reason for no longer being a dealer has to with the quality of the machines and the fact that it takes them so long to get replacement parts, they report wait times of 6 weeks and sometimes even longer - they are getting tired of getting complaints from their customers. Although I have approximately 135 hours on the mower and I have had it for about 1 1/2 years, I am going to see what it will take to return it and to get my money back. I realize that I will undoubtedly have little luck with this, I am still going to try.
Reviewed June 6, 2018
I had the same experience as Nico from Chico-starting a new business, I went to Lowe's and got the Rancher. I took it back and got a new one because it didn't start. I have been putting up with stubborn starts since March. Today I wasted half an hour wearing myself out before I called the customer care number. I waited on hold another half hour, so I put the speaker on and spent that time trying to start it. Right now I am waiting for the manager to call back. That just lost me a lucrative job for the day. Now I have to call and postpone a landscape job because I am waiting for this callback.
In April I purchased the Husky 525LK commercial trimmer and the PA100 pole saw attachment. I scheduled some jobs which I had to cancel because when I tested it, the pole saw chain would not turn. I took it to the dealer, which is Montana Power Products (who have also looked at the 455 and couldn't find anything wrong, and they agreed it was hard to start). They said it had the wrong sprocket. That is, the genius on the factory floor grabbed a sprocket that was probably in a bin in an entirely different part of the factory on a separate line for a smaller product and put it on a commercial product. What kind of idiot does Husqvarna hire? Maybe I should apply for a job THERE!
Because so far, this has lost me probably $6000 in lost wages, not to mention preventing me from working around my own house. They tell me "no" when I ask if I don't have a reasonable expectation that my big-ticket items will work. The tractor is nice. I was surprised I didn't have to take it back the first time I tried to use it, though. I am asking them for compensation and will pursue a small claim.
Reviewed June 5, 2018
My Husqvarna is a workhorse. I live on a 20-acre parcel. It has done the job over and over again. I do not know what I would do without it. I really never had a problem with it. Other than changing the blades a few times, it has never had a problem.
Reviewed May 24, 2018
We purchased a Husqvarna Z254 Zero Turn Mower last fall 2017. We tried it a couple of times at the end of the season and stored it under cover for winter. Got it out 3 weeks ago and mowed a long strip on my farm where we have been mowing for the last 18 years with a Murray rider then a John Deere C190. After mowing for ~45 minutes, the right mandrel (housing that holds shaft and blade to mower deck) broke completely off the deck. The center mandrel was cracked. Husqvarna said it was due to abusive treatment. Totally untrue. This mower has a total of about 2 hours use. The authorized dealer repairing the mower said they have stopped stocking Husqvarna mowers because of this and other problems. Very disappointed. I purchased this because the reviews said it was good on hills and uneven ground. Don't buy this mower! We're done with Husqvarna.
Reviewed May 3, 2018
I've bought two of these mower (Husqvarna yth24k48) in the past ten years and always had problem from the day I got it. Fuel line went out and the oil line wasn't install properly after 5 year of the newest one. I have the transmission went out on it. Don't buy a Husqvarna. I bought the recent one in 2012. The one had problems since day one.
Reviewed April 26, 2018
I bought a Husqvarna riding mower couple of years ago. Now has 125 hrs work. ALREADY WENT TO THE SHOP 8 TIMES at $80.00 ROUND TRIP (pick up and delivery) = $ 560.00. They have been paying the repair shop's bill though. It is a very feeble machine, I have 0.5 acre to mow q. 15 days in FL. This are the major problems their mowers have:
Deck does not go high so you have to mow very short which kills the grass in FL. Low deck allows for clogging of the grass stopping the machine (had to remove the collection system I bought for $ 300.00). Low deck causes belts to slide off (happened twice), and probably broke the clutch once. Changing the oil, which I have done 3x already is a sure mess. The engineers were totally drunk the day they designed the machine. I spoke with Michael at customer service today after 3 unsuccessful calls of 30' each yesterday, it was 8:30 AM and the guy was totally rude which I understood as the poor guy having to hear tons of complaints day in and out. I am 60 yrs old, bought a lot of stuff in my life: NOTHING THIS BAD EVER! At one point I wanted to set it on fire and put the video on Youtube. Actually I might do that to prevent other people getting stuck with this kind of crap. Great to take the grandkids for a short ride, but don't try to mow with it!
Reviewed April 20, 2018
I buy all brand new Husqvarna equipment when I opened my landscaping business 8 months ago. I paid for Lowe’s no hassle warranty, and thought that the nicest equipment from Lowe’s and extra warranty would start me in the right direction. Boy was I wrong! Lowe’s warranty is completely worthless. If they do anything at all it will be blame you for the damage, then charge you for the repairs that don’t even fix the problem.
Husqvarna is no better, when I’ve given up on trying to have my equipment fixed again I asked to just get my money back for the garbage they sold me. Then they reply to me that they will only fix it and that’s if they feel that the damage is due to something that they deem under warranty! Wtf!? Really? I paid for an extra warranty that Lowe’s won’t uphold because it’s under Husqvarna’s warranty so Lowe’s isn’t responsible, and then Husqvarna’s warranty is that they will only fix what they feel like fixing if they feel like doing anything? Don’t bother with Husqvarna. Every piece of their equipment I’ve purchased has given me trouble and if you do definitely do not waste your money on the extended warranty at Lowe’s. It’s worse than the garbage you just paid for!
Reviewed April 10, 2018
Mower (Poulan Pro front wheel drive) arrived new in box. The front wheel drive wouldn’t engage and the height adjustment kept dropping down. After 1 hour of use the machine completely seized up. Husqvarna refused to honor the warranty stating severe abuse of machine. Screws on the undercarriage became loose and fell off causing it to hit against the blade. Amazon has stopped selling this model due to the same complaints and issues. I tried posting a review on their website and they took it down stating irrelevant content. That’s why their rating seem high when in fact their product is rated very low and many people have complained about the same issues. Stay away!!!
Reviewed April 9, 2018
I purchased this mower (Husqvarna PZT-60 PROF GRADE MOWER) new. It now has just under 50 hours! In that time both hydro units have fallen apart; the last time it threw me into my dump truck! I was injured during the incident and the mower was picked up Oct last year and returned! Six months later no resolve with the mower. I call Christine, after the killer car! They turn the matter over to CORVEL, a third party administrator! No intervention. The man from CORVEL DAVON ** WILL NOT RETURN MY CALL! The incident number is **! The mower is absolute trash. It is underpowered and lacks torque to mow hills. It drops hydro parts faster than it does grass! What warranty one might as well pay high dollar for a pile of scrap metal! One difference the pile of metal will not hurt me like the mower did!
Reviewed March 20, 2018
This mower never starts after storage. I've tried to get assistance from Husqvarna but they are out to lunch. I've had over 14 mowers and this is the first one with this problem. I've used the mower less than 6 hours, terrible product. It is the LC 121 with B&S 163cc engine.
Reviewed March 19, 2018
My John Deere GT 275 finally gave out after 15 years of reliable service. I was intending to buy the current equivalent until I saw the price. Decided to try Husqvarna GT52XLS Riding Mower - never had a Husqvarna product up until this point. Spent $3200 on the machine. First few mows it was great! Within the first 6 weeks I had it back to the shop - trouble starting/running. Within the first 6 months I had it back in the shop two more times for broken parts (I only mow my lawn grass with this machine - I have JD tractor/brush-hog for pastures).
3.5 years later, I have spent over $1500 in repairs (not including regular maintenance) and am taking it into the shop this morning for them to try to figure out why it hardly moves forward or backwards. If I had known than what I know now I would have never bought Husqvarna - and never will again. The dealer told me on my last visit the deck on their machines is much better than the JD - WHAT GOOD IS THAT WHEN EVERYTHING AROUND THE DECK IS JUNK??? Their products are very poor quality and I will not only never buy Husqvarna again, but will make sure anyone I talk to about tools and machines knows what a terrible experience I have had with Husqvarna. BEWARE!
Reviewed Jan. 27, 2018
I was looking for a Chainsaw for my Wife. I choose Husqvarna. I found a 240 series 38.2 2 stroke motor. It was light, looked to be user friendly and really nice to look at. Before trying to start it I read the manual, gassed and oiled it up. I went to pull start it and it acted like the motor was locked up. I checked the chain break and it was off. We had a family emergency and I was not able to look at it for several weeks. I tried again to start it and it was so hard to pull. I then called the company called Innovations and told them my problem. They looked me up in their computer and found me. They did at that time let me know that it was not under warranty! I have only owned it for a few months I said, she told it has a 90 day warranty!
I missed it on the paperwork that was sent with the saw. I then was stuck either taking it to the shop in Town or work on it myself. First thing on this saw I noticed three adjustment holes on the left side of the plastic cover. Husqvarna told me that the carb cannot be adjusted by the consumer and that I need a special tool that refuse to sell me! I then learned that it can be adjusted with a Bic pen with the ink inners removed. Armed with my pen and tearing this thing apart so I can get it freed up I finally got this thing to run and idle! This saw just ran rough and when I turned it off it was back to hard to pull! After working on freeing this thing up again, I got it to start and run. Well it stopped on its own and would not restart!
After troubled shooting this thing again, I found a fouled Champion plug! I drove over to John Deere to buy a new plug. After I bought and paid for the plug I walked over to the saws. I found a Sthil saw on sale for almost the same price as the Husqvarna. So I bought it! The sales person that I have dealt with for years stated that that Husqvarna is not a Husqvarna, it's a Sears Chainsaw!... Huh? I would if been better to buy one at Harbor Freight! This my experience with the Husqvarna 240 38.2 14 inch bar saw. The only thing I can say is if I would of known what I found out the hard way I would say to anyone that comes in contact with this saw is... RUN FORREST RUN!
Reviewed Dec. 21, 2017
In October 2016 I purchased a Husqvarna 125BVX Leaf Blower from Lowe's. After 13 months of use it refused to start. I replaced the spark plug and still no start. I checked the compression with my thumb over the plug hole while pulling the rope and thought it was low. I took it to my local Husqvarna repair shop and was told in fact the blower had 55 lbs of compression, about half what it was supposed to. It has a two year warranty but was told that since I didn't purchase it there they would have to disassemble the blower and send pictures to Husqvarna to see if they would repair it under warranty. If they did I would have to pay for the repairs and file a claim with the company to get re-reimbursed. I thanked them and took the blower with me.
I then took it to Lowe's and they sent it to their authorized repair center. The center called after about a week and informed me that the blower had been operated with improper lubrication and with water in the fuel mix. Both things I knew to be incorrect. They told me it would cost me $207.00 to replace the piston and rings and rebuild the carburetor. I told them I could replace it cheaper than that just send it back unrepaired. I went to pick it up and was presented with a $61.00 bill for diagnosis.
I told them to just keep the blower for the fee and they couldn't do that. Lowe's marked the fee off and gave me the blower back. It has no evidence of being disassembled. I contacted Husqvarna customer service and they stood behind the incorrect diagnosis, and said they were sorry. So now I have replaced it with another brand. I wouldn't recommend buying anything with the Husqvarna name on it. It seems that they will come up with any kind of lame excuse to refuse to do warranty repairs.
Reviewed Dec. 19, 2017
I bought this Husqvarna LTD2243 ride on mower brand new from the local dealer. It had a few hiccups at the start. The solenoid that opens to allow the fuel to flow into the carby was defective. It was replaced with a new part obtained from the dealer. It then started much better when needed. The engine, a two cylinder B & S works perfectly with heaps of power. The worst part is that the steering is atrocious in the "N" degree. The steering assembly has no way to adjust the toe in or toe out. The only way to fix the steering is to take the mower to the dealer and have new parts fitted. I was told that the problem occurs from running into rocks, logs, posts or trees. Apparently, hitting things bends some mysterious part that only the dealer can repair by replacing most of the steering suspension assembly.
It all came to halt when the steering was so pathetic that when one wheel was aligned in a straightforward position, the opposite wheel was turned out 3 INCHES! Steering was impossible. The mower was also four months out of warranty. I parked the mower in the garage and studied the situation for a long time. There is no tie-rod joining the king-pins and any adjustment was impossible. The king-pins could not be altered in any way at all. The steering is performed by two rods that are fastened to the king-pins and a quadrant plate. It is impossible to remove these rods without removing most of the assembly underneath the steering column. This in itself is a pain of a job.
After studying the bars for sometime I cut them in half with an angle grinder using a 1mm wide cut-off disc. The front half, about ten inches long, was then removed from the king-pins. These bars are made from .625 inch diameter steel (16 mm dia.) I cut two pieces of 30 mm dia steel, 75 mm long. A 5/8 dia hole was drilled thru the steel but offset 5 mm to form a thicker section to fit two set screws into the ends. The steering bars were reassembled with the new sleeves, the wheels set up with 5 mm toe-in to check for working and alignment. I set off with the mower and the steering was not just perfect, it was better than when it was brand new. For some reason I have yet to discover, I had to cut an extra 22 mm off one of the bars.
Through all this trauma, one wheel rim had split and was replaced under warranty. I read that the rims will split when the toe-in is grossly out of alignment. I have to fit two front new tires as they no longer have enough tread and are very vulnerable to being punctured. The steering can now be adjusted very easily if required but it still has problems on full lock. It works to my full satisfaction but I was only able to modify the steering rods because I have a metal lathe in my garage.
I am a Toolmaker/Machinist by trade and I am a top grade mechanical grade engineer with many years of experience both in Australia and the US. This is one machine I highly recommend NOT to buy! It also has great difficulty in cutting long grass more than four inches high. Long grass needs to cut by reversing two or three times over the same strip to get the grass down to size. The cutting deck is fabricated and is very strong but it rattles and bangs non-stop. I have yet to find a way to stop this happening. In short, have nothing to do with this mower!
Reviewed Dec. 12, 2017
I bought the Husqvarna Brand 125B leaf blower thinking I was buying quality, but I was awakened by the fact that this company doesn't stand by their product, and that the leaf blower I bought is pure junk. I used it 4 times for my small yard, at periods of less than 10 minutes each time (estimated), and the blower stopped functioning. I tried to return it to Home Depot, but it was past their 90 day return policy. Home Depot recommend I take the blower to my nearest dealer, which I did, but, they were 12 weeks out. Meaning they couldn't work on it until then.
So, my dealer told me to call Husqvarna to see if they could return it. Husqvarna said no, but they could recommend another repair shop about 50 miles away. I will never ever buy anything from this company again. The dealer happens to be a small local outfit which cannot keep up the demand of bad product from Husqvarna. This is what they told me, and after buying this piece of crap, I believe them. I recommend buying another brand!
Reviewed Dec. 3, 2017
I bought a brand new chainsaw Husky Model 240. Short chain aside. It only worked once. I have checked the plug, rinsed with gas the gas tank, added new fuel and nothing. I hate it and I want my money back, it's junk! All my other gas engine out workhorses are Stihl and they are going strong after 18+ years of service. If Husky would return my money, I would never look back. It is true the Husky is being produced in the Poulan factory, by me it is. One door sends out orange. The other door sends out green. Essentially you are paying for a Husky and getting bottom of the barrel Poulan chainsaws. I saw the plant doing this personally.
Reviewed Oct. 30, 2017
Long story short I got a leaf blower 2 yrs ago as a gift and last week it stopped working. Went to check the fuel filter and it was never installed at the factory. Ordered a new push primer button kit and spark plug. Would stay running. Carb needs to be pulled and clean. Due to the fact that the company is putting out poor quality product I put the leaf blower in the garbage. I would rather rake leaves than own any products from this company.
Reviewed Oct. 18, 2017
Bought a Husqvarna gas blower at Lowe's. After running for a total of less than 2 hours, it simply will not start. Call Husqvarna, only to find nearest warranty dealer is over 30 miles away. Will NEVER buy Husqvarna again.
Reviewed Oct. 15, 2017
Bought this lawn mower about 5 months ago. Used it maybe 3x. August 2017 mower started clunking. Stopped using mower immediately. Called Husqvarna. They told me take it to a dealer. I took it, was told by serviceman that his mechanic was out and it would take 3 weeks to even look at it. Everything was fine except for clunk. I started the mower in the office of the dealer. No smoke and motor was working fine except for clunk when you start it. After 3 weeks I was told to call Husqvarna and that I was running the mower with no oil. Impossible. We had put the oil that came in the box. Before we even took it for service we checked the oil and it was perfect and the service guy told me he had to find somebody to look at it because his mechanic was sick.
Called Husqvarna and told them all this, was told that they can't do anything because it was my fault. I explained how could it be if I only used it 3x. She asked if motor was smoking. Told her no when I took it for service the guy told me to start the mower indoors. I did. Started right up. No smoke. Told them I will never buy a Husqvarna anything or a Briggs and Stratton. I have never had so much problems with a mower. So I picked up my mower from the authorized service, started it up at the place and it started. I took it home, tried to start it up, blew up and won't start again. Horrible company and product, now I am out $400.00 and I have to buy a new mower on top of this.
Reviewed Sept. 28, 2017
I have or I should say had a Rider Model # YTH23V48. I bought it in Butler, MO 64730, from Young sales and repair. I bought it off of the showroom floor and paid more than I thought it was worth. I was dissatisfied from day one. It didn't have half of the deck clearance I was use to and it didn't serve my needs well at all. Previously I owned a Sears Craftsman mower, which was smaller horsepower and cutting width. That mower was ten times the Husqvarna was. It had twice the deck clearance and ran well for well over 14 years. When I went to get it repaired, I was offered to look over the New mowers at Young's sales and service. I did not trade my craftsman in and left it there for repair and after several inquiries and two years later, I found that it was sold out from under me.
Needless to say, I forced him to pay me for it. Bottom line is, after owning the Husqvarna for less than 3 years I am still paying for it and it now has a blown engine or so I have been told by Extreme Motors, the new Dealer in Butler, MO. Guess what? Their service was not any better. I have had it in there for a simple blown fuse and $400.00 later it had the wrong ignition put in, with no safety features anymore and they cut my headlight wires to stop the blown fuse problem. I gave them a piece of my mind just like I had given Young's Sales. May I suggest that you make a better mow, along the lines of Craftsman or John Deere and do not let an unskilled shop operate in Butler furthermore. I am totally done with any Husqvarna product from here on and am seriously considering suing the company.
That mower was a piece of junk from the start! I would also like to add that all I have is the card last four on which I am still paying ** and model number # Model # YTH23V48. I believe this company should reimburse each and every customer for whatever Husqvarna product they were unlucky enough to purchase. Absolutely terrible products and even worse service!
Reviewed Sept. 27, 2017
Husqvarna self-propelled lawn mower from Lowe's is one of the worst products ever put on the market. It never started very well from the beginning and locked the motor up after 4 uses. When returned to Lowe's because we purchased an extended warranty was told there was no lubricant in the mower. We have purchased a number of mowers in our 50 some odd years of mowing and know that you must put oil in the mower!!! We are out over $500 dollars and if I could them zero stars Lowe's and Husqvarna I would!!!
Reviewed Sept. 15, 2017
Husqvarna 700H 22" Self-Powered Mower: Just a word of warning -- in my 63 years, this is the very worst mower that I have ever used -- ever. It was also the most expensive mower I've owned. Bought it at Lowe's this spring. It has no power. The "mulching" component magically SUSPENDS the cut grass inside the mower housing until the blade gets choked by too much compressed grass, and the entire mower is forcibly shut off. So very frustrating. The only way to restart the mower is to dislodge the enormous amount of compressed grass -- leaving a mountain of unsightly clods on top of your yard. No, the grass doesn't need to be wet or damp for this to happen. Heaven help you if your grass *is* a tad damp. This mower (Husqvarna 700H) simply cannot handle it. I'm a nice person; in fact, this is the first negative review that I've ever written. I've just had enough. This review is completely honest, I have not exaggerated in any way.
Reviewed Sept. 15, 2017
Riding mower purchased from Sears was a headache from the jump start. Had to call and set up appointments for mower failing to start, smoking, parts loose. Times were set so far in the future yard got in a mess. After warranty expired had to take it to local certified dealer and spent a small fortune. This gave me buyer's remorse in the worse way. The product wasn't durable at all. I bought about 5 batteries in 5 years which makes me think I may have had electrical issues. It finally died September 4, 2017. Funeral services September 14, 2017. Sunrise 2011 - Sunset 2017.
Reviewed Aug. 31, 2017
The mower was bought 6/5/17 and has given me starting problems plus grayish smoke last 2 times I used it. Yesterday while cutting grass it began blowing smoke like it was on fire! My wife spent over 2 hours on the phone waiting on customer service finally talking to a rep who took forever to tell her to take it back to Lowe’s. She was directed to call the local store and arrange for them to come out and fix the problem. However, when she called the local customer service she was told they wouldn't send anyone out but they would pick it up for a fee. She asked if we could bring it instead. They said yes, but before closing. Therefore, we borrowed a truck to take it back to the Knoxville Lowe’s, 210 N. Peters Rd. 37923. It was over 25 miles one way. When we got there and unloaded it they took it into the store. My wife went in to get papers saying we delivered it as instructed.
She was then told we would have to take it to another place. She told them we were instructed to bring it there and was not interested and now moving it to another location. She was then told she would have to sign a paper stating we would be responsible to pay them up to $300.00 for resolving the problem. Less than 3 months old with a 1 year warranty and now Lowe’s is trying to Stick us with a bill for what they told us to do with no mention on the phone by either reps about any fees. Was this a bait and switch like scam? I believe it was! My wife told the original rep we wanted our money back and he told her to take have it picked up.
The second rep looked the first rep’s information and then demanded my wife sign the paper described above. My wife came out to the truck and informed me of the changes they demanded, either take to Anderson Site or sign the note saying we would pay them. I told her to get in truck and we left. We were supposed to get our money back and then switched to paying for them to check it out. RIDICULOUS!!! All we want is our money refunded or another brand new mower like the original one, but not a LEMON! Invoice ** for $1375.57. Transaction #** on 6/5/17.
Reviewed Aug. 30, 2017
I was really disappointed with not being able to raise the level of the cut any. It meant it was absolutely worthless to me in the condition delivered. Here it sits... over a year later and never mowed a darn thing.
Reviewed Aug. 16, 2017
Purchased Lawnmower new from local Lowe's end of May. I only used it about 4 times to cut 1.5 acres of grass. Lawnmower stopped moving and was smoking. Wouldn't go forward or backward. Loaded it up and took to local distributor because I owned it 41 days and Lowe's absolved themselves after 30 for floor model mowing equipment. Local distributor has mower for 31 days. Meanwhile, I have to pay someone $100/week for these 4 weeks to cut my grass.
Fast forward to August 1, when I get Lawnmower back from repair and they explain they fixed the transmission. Cut grass ONCE, and the very next time I try to use the mower again, it has the EXACT same problem: smoking and will not proceed forward or backward. I call the Husqvarna customer service line to try and seek resolution in the form of a replacement Lawnmower or my money back. Rep says he can't issue a refund or a new mower, that I have to go through the distributor again. Meanwhile, it rains every day and I will have to pay someone twice as much to cut this high grass. What a terrible piece of equipment that I wasted $1900 on! I am so upset and discouraged by their laissez-faire attitude. Do Not Purchase this!
Reviewed Aug. 13, 2017
We bought the weed trimmer at Lowe's after comparing many brands and styles. I already owned a Husqvarna leaf blower and have been very pleased. The weed trimmer was light, quiet, and very easy to use. The string feed is a major improvement over other styles offered by other manufacturers. It only takes a light push on the ground to advance the string. It starts easily and has a lot of power for a 2 cycle. I will definitely purchase other power tools from Husqvarna in the future.
Reviewed Aug. 9, 2017
I have had a YTH24V48 for over 3 years and it has been a great mower. We clean the air filter often and change the oil and filter as required. The only problems we have had is when I hit rocks. We move about 4 acres with it, during the summer each weekend during the winter about once every 4 weeks. Living in Texas the grass grows all year long. I recently purchased a Z254 and this is a beast. Great mower - starts and runs like a top. No problems with it at all. Again we change the oil, oil filter and air filter when required and clean it after every use.
Reviewed July 27, 2017
Does not mulch... belts that control the all wheel drive get clogged no matter if the setting of the lawnmower is low or high. Shouldn't have to mow your grass more than once. The lawn looks terrible when I'm finished mowing.
Reviewed July 18, 2017
We purchased a new Husqvarna YTH21K46 riding mower from Lowe’s located in New Hartford NY store a few years back. While I was mowing our lawn yesterday (7/16/17) I noticed flames shooting out the front cowl. This appeared to be a fuel line that may have became defective and failed. The mower is complete loss and we are now looking for a new mower within only a few years of purchasing this one. Local law enforcement and fire department were called to extinguish the blaze since the fuel tank was nearly full. We have had nothing but problems with this mower since we purchased it, the engine mounts were never tightened from the factory and I had to install new ones. The welds on the mower deck broke and had to be re-welded. The exhaust manifold kept coming loose, the list goes on and on.
This is very disappointing and somewhat disturbing knowing this fire could have caused serious injury. We won’t be purchasing another mower from Husqvarna due to the quality of the product. I have reached out to Husqvarna about this issue and they did take an incident report and said they would be calling me back. I will update again once they respond or if they respond.
Reviewed July 15, 2017
POS. First can't reverse without shutting off mower (Husqvarna 46" Rider w/ lg bags) or unengaging blade which causes unneeded stress on drive belt being engaged off and on (a lot!). Lever to engage/unengaged slams your right knee cap! OW! Safety??? Bagging SUX! Bought large bags. They are terrific. Problem is the mower clogs constantly. Wet or Dry = clog. Short or tall = clog. Small twig = clog. I spend more time with this crappy mower then I ever did with my old Sears on the Fender shifter. Takes me an EXTRA HOUR to mow my 1 acre. Tires? SUCK! Small uphill grade and the tires just spin. DO NOT BUY this mower unless you like frustration and have a great deal of time you don't need.
Reviewed July 12, 2017
Purchased a new Husqvarna Riding Lawn Mower. M# YT48XLS. Had it for 3 months. First day I used it the left front wheel just rolled off of the axle. No biggie, I replaced it and went on. The mower would not charge the battery. I had to fully charge the battery about every 2 weeks. Took it back to the dealer where it was repaired. I was told that an alternator and a regulator was replaced under warranty. Also since day one the deck which I feel is poorly designed would get clogged.
The blades would not discharge the clippings. I had to buy a mower lift so that I could clean under the deck after about 1 hour of mowing. Also when deck begins to clog the center blade will leave uncut grass in the middle of the row of cut grass. Bottom line I have to clean under the deck with a pressure washer about every 1 - 2 hours of use. TERRIBLE DESIGN!!! By the way the dealer Habersham Hardware has been very helpful. They are trying.
Reviewed July 10, 2017
Husqvarna 240 chainsaw: Total junk... Couldn't get it started out of the box. Finally did, made very few cuts, died, wouldn't restart, replaced plug ignition mod, fuel filter. Torn completely down, re-gapped everything. Still, won't start. I won't buy Husqvarna again.
Reviewed July 6, 2017
I bought this blower from Lane's Outdoor Equipment in Chipley FL on 8 May 2017 because Husqvarna had a $40 rebate with the blower. I completed the forms before the rebate expired and emailed to them. After waiting almost two months for the rebate I called the rebate center and was told that they have no record of my paperwork. I sent the claim form and the sales receipt but they don't have them. Now that the promotion has ended they are sorry (really sorry) but they can't honor their agreement even if I re-submit the required paperwork. I have several other Husqvarna products but this will be my last one. They suck!
Reviewed July 3, 2017
Purchased two brand new push mowers from Lowe's, both have been terrible and one just died. We had purchased the extended warranty yet like everyone else; they blame us for it breaking. Terrible product and terrible warranty. I will no longer purchase from Lowe's or a Husqvarna product.
Reviewed June 28, 2017
I bought this mower to replace a 25 year old John Deere. After a while one gets tired of working on them before using them. I purchased it at Lowe's in April, In May the belt came off so I called Lowe's and they told me to bring it in. I did and after three weeks I picked it up. Right away the belt came off again. This time I called Husqvarna and they told me to take it to a dealer, I did. Two weeks later the mower is back home, I have finally been able to cut the entire lawn, but guess what? The belt came off AGAIN! Husqvarna used to make really quality equipment, I have a 20 year old chainsaw that has never given me any problem. If I had known this was the way they treat their customers I would have bought another John Deere. Now I have to take it back to the dealer and hope they get it right this time.
Reviewed June 24, 2017
Husqvarna 455 Rancher Chainsaw - The chainsaw is well built and reliable until it begins to leak bar oil. Husqvarna knows that this problem is very widely reported by most model 455 owners. The part fails after about 40 to 60 hours of use. The fix is replacing the oil feed hose with a new style (correctly manufactured) hose (part 158551400(1)). The part costs $2.95. The labor costs $53.00. The repair is covered by the 2-year warranty or the pay extra extended warranty.
Husqvarna notified its dealers about this manufacturing defect, shhhh, but did not notify registered chainsaw owners. Husqvarna will not do the right thing and issue a general and advertised recall. Memo to Husqvarna--do you see all (hundreds) of 1-star ratings on this website? It is a prescription for laying off many of your workers. Your quality and customer service ratings have plummeted lower than even Black and Decker. Do the right thing, issue a recall and free repair when it is Husqvarna's fault.
Reviewed June 22, 2017
I had a similar situation to some of those I'm reading here. Bought a Husqvarna riding mower at Lowe's with an extended 3 year warranty. Worked fine for two seasons, this year all of a sudden a loud clunk noise and the mower started smoking. We shut it down immediately and called for service. The repair facility fixed it and sent it to Husqvarna and they denied the claim, saying we had to have run over something or hit an object in the yard and it wasn't covered. We didn't hit anything and there is NO damage to the blades, but apparently that doesn't matter. Wish I would have seen this site sooner and would have never bought the mower. Will never own another Husqvarna product again, and I'm not real happy with Lowe's at this point either who got an additional $200 for a warranty that seems will never be honored. Would have given zero stars if I could have.
Reviewed June 21, 2017
We bought a Zero Turn Mower Husqvarna with a Hydro-Gear transmission and ONLY used it for 2 summers. The transmission went out and neither companies want to warranty out the transmission! I told one of the guys with Hydro-Gear, "I'm sure you don't have one of these mowers because they are crappy," he laughed and said, "No." I will make sure EVERYONE finds out about their crappy mowers and service!!! So pissed!!!
Reviewed June 7, 2017
Riding mower serial #031915A056372 - Bought riding mower from Lowe's. Husqvarna mower was recommended by salesman. The mower was purchased on 5/2015. It worked beautifully for 2 seasons. However on June 4 2017, my son cut the front half of the yard with no issues. When he got to the last half of the yard, the mower started making a horrible sound. My son disengaged the deck and jumped off of the mower, thinking that it was going to explode. After waiting several minutes, we tried to start it up again. It started right up but had an even worse grinding noise, complete with a horrible vibration. He immediately turned it off and we had to push the mower up the hill to the garage.
I called Lowe's warranty number and after 2 days the local repair shop picked it up. Today they call me and say that the deck is completely busted loose along with the PTO clutch. Numerous other pieces and parts missing (there were no pieces found in my yard) and that the mower was "abused or used commercially and is therefore not covered under warranty". The mower has always been garaged kept, fluids check and changed regularly. I told the repair shop that there is nothing in the almost 2 acres that could have ripped off the deck and clutch. No damage could be seen anywhere on the mower, no scratches or dents, just the deck and clutch hanging. Right now, nothing is covered under warranty. I'm responsible for repairs. $2000.00 thrown out the window. There is no way that I would pay for repairs on this thing. I'll put the money on a new, different mower.
Reviewed June 7, 2017
I love this weed eater and it's a beast but it is a specialty weed eater only sold at Lowe's. This model is sold elsewhere but the one sold at Lowe's has a different type air filter that is hard to find. I purchased one online that didn't work and they wouldn't refund me because I ordered it. Lowe's doesn't carry the air filter nor do local suppliers. They can't even find the part. Why would Husqvarna make a product that you can't find replacement parts for. The model is 9671752-01 and the serial number is 160603045. Someone please help me find this part or at least the part number.
Reviewed June 3, 2017
After looking at reviews (greatest thing since sliced bread) I decided to purchase one of these (Husqvarna ST227P Snowblower), what a mistake. I have used the machine approx. 10x and have had it back to the dealership 7x. To date they have had to replace the carburetor -- machine would not keep running, replace the drive - would not go forward or backwards, belts broke second time I used it, gas lines split and leaked gas after the first season, plastic for the discharge chute controls snapped off and remember this is after only 10 uses. The dealership has had the machine more than I have. I attempted to exchange it for another machine and or have my money refunded but Husqvarna said no but they would extend the warranty for an additional 6 months and keep having it fixed until the warranty run out. In the meantime I have had to borrow a friend's machine, pay to have our driveway plowed and shovel.
The last time I took the machine in they had to replace the drive which took 2 months for the parts to arrive. Twice when I went to pick the machine up after being called because it was '' repaired'' I have had to leave it due to the machine breaking down when they were trying to load it on to my truck. I contacted Husqvarna who in turn contacted the dealership I purchased the machine from and were told that the gas lines leaked was due to me leaving ''old gas'' in it over the winter. Unbelievable.
All of my equipment is winterized and some are 15 plus years old and have never had the gas line changed, what a joke!! It appears that Husqvarna's quality has gone and I will not be purchasing any more of their products. I currently own 2 of their chainsaws, both over ten years old and never an issue but speaking to friends who have purchase new ones they have had nothing but issues. At this point I am rooting for the greenhouse effect and we never get snow again!!! What a waste of $1698.00.
Reviewed May 27, 2017
Have rebuild carb twice a year. Husqvarna never took responsibility for a piece of junk. Done everything they told to maintain it. Billings in Royal Oak MI would not tell them to replace the carb. Will never buy anything from them or ever buy anything Husqvarna ever again.
Reviewed May 21, 2017
Purchased new mower (46" riding mower) less than 2 months ago from Lowe's. I love many things about the mower mostly the pep getting up hills and the light weight that I can easily get unstuck from around my pond by myself but my love affair ends there. With the light weight comes the cheap quality of components. Mind you I replaced a John Deere mower that was about 10 years old and only had problems with battery. So far this mower has busted the housing that holds the deck and blade together. It is very poor quality, cheap metal that busted off at bolts. Talked to Lowe's and they said it would cost me to get the mower to a repair center and I would be without it some time while they repaired it. I couldn't afford to be without a mower so I replaced the part myself. Shortly after the bolts fell out and deck again failed, ordered new bolts and replaced.
Next is the belt keeps falling off and it won't go into reverse without fighting with cheap, plastic foot pedal that bends when you try to press it with your foot. It locks up in either forward or when you finally get it into reverse locks there as well. The quality of the parts used is the worst ever. Who would expect a flimsy piece of plastic to last very long as a foot pedal? So I am a single parent and this was a major investment for me, and now I am forced to be a mechanic because I can't afford to be without a mower. I wish in hindsight I would have gone with the JD but it was heavier and it was important that I be able to lift the mower out of the mud myself when I got stuck.
Reviewed May 20, 2017
Crappy mower and crappy tiller - Underpowered mower for the price and ever since I bought it the damn gas cap leaks. Even worse now. I called Husqvarna. They wanted me to my mower in my little car and drive instead of sending me a new gas cap. Then I bought a rear tine rototiller. Same thing with leaking gas cap. I'll never buy Husqvarna again. STIHL is way better. Too bad they don't do mowers or tillers.
Reviewed May 5, 2017
I purchase a new lawnmower in July 2016. After a half-dozen uses 2 bolts came out of the handle. To replace them the service center had to dismantle the rear of the lawnmower. When I spoke with the manufacturer I was told this was not covered under warranty. I chalk it up to very poor workmanship on the part of the manufacturer. I cannot believe any reputable manufacturer would not back their product for 3 months use.
Reviewed April 30, 2017
My Dad and I bought this YTH2454 mower new and used it for only a short time before problems started. The front axle is bogus. It starts to lean backwards and then the front wheels start facing out. We took it to a service center and Husqvarna told them it was an operator error? When this happens the wheels will fall off. I took it to a friend and we welded brackets to the frame so there is no way for it to lean back which fixed this problem. The hydrostatic transmission went out which I replaced. The deck hangers keep falling off.
I am in the process now of engineering a new deck hanging system instead of the brackets that slip into a hole. This hole keeps wearing out which in turn lets the bracket fall out and the deck drop on the ground. I have had the holes welded up and drilled out several times. The electric clutch for the blades went out. I have had to replace the steering column. My small engine repair man says the reason Husqvarna will not fix these problems, is that they are in the parts selling business. He said every one of these machines that comes into his shop has the same problems!!! I will never own another Husqvarna product and would advise everyone else to do the same!!!