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Reviewed Oct. 27, 2023
Garage kept and maintained riding lawnmower started smoking after about 30 hours of use. Took it back to the dealer where I bought it. They said that the motor is blown, the carb is ruined, the brake are bad, and it's going to cost an additional $1500 for a mower I have had about a year, garage kept and maintained well. I only buy THEIR clear gas and only THEY maintain it. Did no good. Contacted Husqvarna customer service via their website. Basically told that it was not their problem and they would not be paying for any repairs. Going to have to go to court to get anything out of them.
This is the third Husky I have owned. First one had a ton of issues to the point where the dealership ended up just replacing the entire mower after months of hassles. That one ran fine for a few years and was given away when I moved. Bought a new one and AGAIN, issue after issue, expense after expense. Absolute trash and Husqvarna service is as crooked as they come. Knowingly using inferior parts that wear out quickly while counting on their past reputation to get away with it. DO NOT BUY THE HYPE. They used to be a good quality, reputable company but have put profits ahead of the customer and even though they boast a good warranty, THEY WILL NOT HONOR IT! Do not believe a word they advertise because it will cost you thousands! They are using very poor parts that wear out easily and constantly. SAVE YOURSELF TIME, MONEY AND HEADACHE - DO NOT BUY A HUSQVARNA - EVER!
Reviewed Oct. 6, 2023
Purchased a YTH24V54 Husqvarna lawn tractor from Lowe's approximately 4 years ago. I have 163 hours on this equipment and now I'm being told that the transmission is shot and it will cost $1,300 to replace it. I contacted Husqvarna customer service and was told that the tractor warranty has expired. Now I'm left with an almost $3,000 paper weight. Not happy at all with this brand, their customer service, or the quality of their equipment.
Reviewed Sept. 28, 2023
I purchased Husqvarna riding lawn mower from Tractor supply on line with delivery. It's been shipped directly from Husqvarna. The delivery time was on time and no damage, but missing the whole starter kit which included owners manual, 2 ignition keys, hose quick connector for deck washing and oil change tube. after multiple phone calls to Tractor supply customer service and two phone calls to Husqvarna customer service in over 10 days period no one could resolve the issue. It is impossible to contact Husqvarna customer service, either nobody answers phone calls nor call you back. After sending an email I got robotic answer with no sense. We decided to return the product to Tractor Supply and the only person who helped us was Antioch Illinois store general manager.
Reviewed Sept. 24, 2023
I purchased my 54" rider 2 years ago (Sep 2021). I am replacing the Front Wheels (Both now) because the Factory BEARings are CRAP. Just put a spindle on these mowers and stop making cheap stuff that doesn't last.
Reviewed Sept. 12, 2023
I purchased a Husqvarna riding lawn mower in 2020. I took great care of it. Suddenly wouldn't restart in the middle of mowing, so I brought it to an authorized service dealer. They have told me the engine is seized. This is beyond the warranty period, however well within the "customer is rightfully disappointed with quality of product" period if you ask me.
I was upfront when I commenced the request with the Husqvarna customer service that the product was outside of the warranty period. I interpret from the customer service's response that this is the reason the company is not standing by the product. If this was the case, I wouldn't have wasted my time looking for proof of purchase and everything else the Husqvarna agent requested. So what I've gathered is that Husqvarna sells products with engines that can seize after three years of well-maintained use, and won't stand by their product. I will keep this in mind when purchasing further products, and be certain to let all my friends/family know as well.
Reviewed Sept. 1, 2023
I paid $1,181.59 to Mowers Direct, online, on 5/16/2023. Order number **. When it broke the first time I used it, I contacted the seller. They refused to stand behind the $1200 piece of cheap junk they sold me. I have had the opportunity to use this piece of junk 5 times in 3 months. The rest of the time it’s been broken and/or in for warranty service. I have 8 acres to mow. I mow for 30-60 minutes each night after work. I wanted the bagger so my property wouldn’t look like a hay field.
First, it is a generic bagger made in China. Says right on it: “No Brand”.
Assembly: Instructions are for multiple baggers. They don’t tell you which instructions are for which models (they don’t list the models). You will waste considerable time trying to figure out why the instructions won’t work for your mower. I even had to trim a piece of plastic to get it to fit my mower.
Quality: There is none. It’s all cheap, flimsy plastic parts. When I put it together, one piece came apart immediately. Another part has since cracked. A third part has bent to the point it is almost useless now, and soon will need to be replaced. The belt has burnt through twice now, trying to push grass up a clogged chute. The little red wheel that is supposed to spin to indicate grass is moving through the chute doesn’t spin. That’s because the grass isn’t moving.
Operation: I have to stop every few minutes to disconnect the chute and clear grass from it and the blower. Eventually the belt burns through because it’s trying to push grass through a clogged chute.
Support: Non-existent. I’ve been talking to Husqvarna chat online now for 3 months. That’s the only support you can get. After the chat is over you won’t hear from them again unless/until you start a new online chat session.
The mowing season is about over. The bagger is in for warranty service again. We have spent about 6 hours to-date loading and unloading the mower to take it with the bagger for service. This time I just sent the bagger so they could replace the broken parts. When I get it back, I will dutifully hook it up and waste about an hour baby-sitting it until it breaks again. Then I’ll take it back for service. Once that is done, it will sit in the barn until next season when it breaks again as soon as I use it. Can you guess what happens then? Warranty is over. I have the honor of either continuing to pay to repair something I can’t use, or, as Husqvarna so clearly hopes, I’ll just kiss the $1200 goodbye and quietly go away. I am looking for an attorney to file a class action lawsuit, since I see so many people having the same bad experience I have had. Contact me if you would like to be part of the suit. Joel **
Reviewed Aug. 29, 2023
Husqvarna advertises a 10 year warranty on their mowing decks for their mowers and garden tractors, however, they refuse to honor this warranty when you submit a valid claim. There was poor weld work done on my mowing deck, and the weld points failed and sheared off the deck. When the Husqvarna Authorized Service Repair center submitted a claim to have the deck repaired, Husqvarna denied the claim without reason. You can search this site and the BBB website and find hundreds of identical complaints against this company for the exact same thing (and the exact same failing weld work). Don't buy a Husqvarna; find another company that will actually honor its warranty rather than this company which falsely advertises a warranty they have no intention of ever honoring.
Reviewed Aug. 20, 2023
I bought a zero-turn mower with an extended warranty. The mower did not last a yr. I got no help with repairs, parts labor or anything at all. I will never and advise that anyone buys their products. They won't help. The quality is horrible and you will be left with a huge loss. I about lost my business because of them. Just don't buy.
Reviewed Aug. 14, 2023
Bought a Husqvarna P-ZT5224. Paid & $7,200.00 for it brand new and it spends more time in the shop than we do mowing with it. We either got a lemon or it is a poorly made product. My mechanic that works on it said it was a piece of junk. What's the really bad part about it is you Cannot speak to a human in the company. I would stay away from this Husqvarna P-ZT5224. We are forced to buy a new zero turn and it won't be Husqvarna.
Reviewed Aug. 2, 2023
Tractor had 12 hours use when the transmission went out of it. After a week the dealer was told they would send a new transmission, it is 5 weeks now and no one can tell me what is going on. “Chatted” to several people on the website, everyone told me a different story. Finally spoke to a manager, he would get back to me, 5 days later and he still hasn’t got back to me. Really expected better from this company.
Reviewed July 14, 2023
Never buy a Husqvarna lawn mower! I bought a 54" lawn tractor and I have had way too many problems with my mower. (Model yth24v54.) I have three acres of pasture land that I haven't been able to mow fully this year because of issues. I only have about 200 hrs on this mower and I have already had to replace all three spindle assemblies and pulleys twice, the front alignment shaft, and now every single transaxle mount has cracked. I took it into the dealer for a warranty repair only to find that the frame is cracked and they will have to replace it. This was at the end of April and now we are in the middle of July and I have not had any type of solution for my mower. Husqvarna has done nothing to accommodate other than say "Sorry for the wait". I bought this mower brand new at Lowe's and should not have this much trouble. If you are in the market for a mower, the price is what draws you, just know, that if you give in, you are buying a really bad product.
Reviewed June 27, 2023
I purchased a new, 42" riding mower for my daughter less than three years ago. The welds on the rear of the deck broke. The company was less than helpful to get the warranty claim done. We were sent 50 miles away to a small repair shop in a back yard that was a "Husqvarna" repair shop to be told by the "technician" that he could file a claim but that the company would automatically turn it down and claim abuse. Useless warranty. unprofessional and unresponsive. Will never purchase anything from Husqvarna again.
Reviewed June 19, 2023
I own a YTH24V54 garden tractor. It has been in the Farm & Home shop starting its fourth week. It is under warranty. Everyone including Briggs and Stratton has determined that it needs a new motor. Apparently Farm & Home has completed the paperwork and is stuck waiting for some final authorization. This tractor has been in the shop numerous times for the same issue. My grass is growing. I tried the company's chat service and was summarily brushed off. I do NOT blame Farm and Home Supply for this issue.
Reviewed June 7, 2023
I bought a Husqvarna Battery powered lawn mower. Within a month the Electronic Control Panel broke down. It took about 6 months to get it replaced under warranty. Within a month of using it the same thing happened. Now waiting another 4 months for more parts. Very poor service. I’ll never buy anything from Husqvarna again.
Reviewed June 3, 2023
Purchased new early April 2023. Approximately 45 days later it starts blowing fuses and dies. Lowe's won't take it back and 3 local Husqvarna warranty service locations won't look at it to attempt to repair. Husqvarna recommends we call another dealer approximately 70 miles away to see if they will work on it.
Reviewed April 21, 2023
Bought one and after a week I took the chain guard off to replace the chain. The bolt that holds the guard on is installed from the inside. As soon as I took the guard off the bolt fell inside the engine. Went and bought a second one it lasted one day. You can push the prime bulb on the side of the engine as many times as you want and it never gets fuel to the carburetor. Tried to contact Husqvarna both times but they have a no human contact policy. Tried to do the warranty on their website and it kept spinning to any and everything but warranty. I called a Husqvarna dealer and they said not warrantied. I had to throw both brand new saws in the garbage! Shame on husqvarna for no human contact policy. And they’re junk.
Reviewed Feb. 20, 2023
I have a Husqvarna chainsaw with a good model number. If you go to their website it shows not a valid model number, but aftermarket parts sales companies can identify it! If you try to contact Husqvarna, the website will place you in a queue to wait minimum 20 minutes. There is absolutely no contact information to send them an email or phone number to contact. They do not wish to support their customers. I also have a zero turn Z254 mower, but due to the horrible service and unavailability to contact, I will never buy another Husqvarna product.
Reviewed Feb. 13, 2023
I believe that I received a defective or wrong belt that drives the auger. The dealer in hastings Michigan was no help and I only get canned replies from Husqvarna suggesting that I contact the dealer. I'm 69 years old and in my lifetime I have only once been treated this poorly. I will look in another direction and brand for a new tractor when that time comes.
Reviewed Oct. 29, 2022
If you could give a negative (-) rating HUSQVARNA would win, hands down! NO way to reach them- "UNTOUCHABLES" - ARROGANT - INDIFFERENT - totally ignored letters to CORPORATE!! NEVER a response!! We owned NOT 1 - NOT 2 - But 3 (three) HUSQVARNA MOWERS, wanted but could NOT reach anyone to answer questions when trying to purchase a fourth (4th) - WOW!! Letters were sent Aug. 30, 2022 to eight(8) individuals at HUSQVARNA CORPORATE...NOT ONE RESPONSE after 2 (two) months! What does that say?
Reviewed Aug. 2, 2022
Bought a Husqvarna riding mower because it had the Kawasaki motor. The mower runs well. I dislike that it is very difficult to get the deck level. I had to take the deck support off the front of the mower and beat one of the two support arms 1/2 inch out of factory setting to level the deck. This mower also has multiple design flaws. I am 6’-4” tall and 225 pounds. I can only exit the mower by standing up and putting my left leg on the ground. The deck height adjustment lever hits my groin. There isn’t enough room between the steering wheel and the seat to turn around while standing on the mower so I have to stretch to put one foot on the ground at a time while facing forward.
The reverse pedal is too close to the forward pedal, often the reverse pedal gets hooked on my shoe and flops backward. The front bumper sticks out too far, you can only get about a foot away from a tree or fence. The gas tank is necked down very close to the top, when I fill the tank gas spews out of the top of the tank. The mower deck is designed to pick up the maximum amount of mown grass possible.
It takes 45 minutes to clean the deck with a scraper with the front of the mower lifted 2 feet in the air with a motor lift. The deck is heavy duty steel that has welds that stop the scraper repeatedly. There is a fence welded around the blades that make it even harder to clean the deck. There are essentially 6 separate sections of the deck to clean. The discharge shoot sticks out too far, also the top of the deck on the right side is cut out exposing a blade. If you try and step off the right side of the mower you can’t stretch far enough to clear the discharge shoot. I will never buy another Husqvarna product the only positives for this mower is the Kawasaki motor and the posi-traction rear axle.
Reviewed July 15, 2022
Plastic parts, even gears. A lot of money for junk.starter has plastic gear. Flywheel is plastic. Bushings in wheel are plastic which wear out quickly. Can’t talk to anyone from Husqvarna to get special parts. I WILL NOT buy this junk again
Reviewed June 20, 2022
I purchased a used Husqvarna GT48DXLS tractor by private sale last May 2021 with less than 50 hours. The original owner had maintained the unit and it was in excellent condition. I use it for my home only and have also properly maintained the unit and keep it in a shed. This season I noticed the tractor began slipping when going up inclines and brought it to a local dealer to have it looked at. They informed me it is a transmission issue and they reached out to Husqvarna directly on my behalf. They were informed that the unit does not qualify for a warranty because I am not the original owner. So their warranty is completely void. This is unacceptable to me as a consumer.
I contacted Husqvarna directly via chat since I was not able to get a live person to speak to. I explained my problem and told the "chat" person that I felt that it was unfair for them to not honor a warranty based upon change of ownership. The hours were still barely over 100 and the transmission should not be failing at this rate and need replacement.
After it being "expedited" twice, I received the same response. Not under warranty. I will never purchase another Husqvarna product again. I now have to either pay $2,000 for a new transmission or go out and buy another tractor. I have a Sears Craftsman tractor that is over 10 years old that is still running strong and my son is using it at his new home. I am outraged that they use this "convenient policy" to not honor their product that clearly has a defective transmission that they allowed to be installed in their tractor. So be aware, if you try to buy a used Husqvarna tractor, expect no support from this company. They have lost my business as well as my family and friends. They do not stand behind their product and it is shameful.
Reviewed May 23, 2022
I have a year old Husqvarna Z54 zero turn mower that broke a drive belt about 3 months ago and tried to find a replacement through the dealer I bought the mower from. Well 3 months later I have been told there are none in the country, even the mower shop is frustrated with the lack of service and parts availability from Husqvarna Australia. This is an American company and they don't care about aftersales service in Australia, I have found an aftermarket alternative and will not buy genuine Husqvarna parts again and will probably offload my mower for a brand that values customer service. Goodbye Husqvarna.
Reviewed April 22, 2022
I suggest trying to contact their customer service before purchasing any products. Following COVID they made every attempt to block all communication with customer service. Everything is online only where a human voice is impossible to hear. Continue as you wish but I am assessing all customer service companies going forward before making a purchase which means this company is no longer getting my business.
Reviewed Dec. 17, 2021
I purchased a ts248txd. 12.7 hours ago I found that the rear wheel on the deck snapped off and some other parts of the steel deck snapped off, went through the dealer and Husqvarna and they wouldn't cover under warranty, steel does not just break and I do not mow over bad terrain. Never buy Husqvarna!
Reviewed Sept. 28, 2021
Had my 54" Husqvarna mower 1.5 years on a 3 year warranty. Deck cracked. Called service center and they told me I had to bring mower them so that they could take pictures. Then I would have to wait for Husqvarna to come back with an approval. I told them I don't have a truck, I am 76 years old and had no way of getting mower to them. They told me they would come and take pics for a $100.00 non refundable fee.
Reviewed Sept. 22, 2021
I have it this commercial grade mower for over 10 years and have cussed it constantly!!! I paid cash and it wasn’t cheap but can never get any help with it! The rod that controls the laterals breaks about every 3rd cut of my yard!!!! When I bought it they said there was a recall so I took it in! Well needless to say for 10 years I’ve been fixing this POS! Would not buy a Husqvarna period. Am gonna fix this one for the last time and sell it!!! Will be someone else’s problem. The bad thing is it has left me hung up in very dangerous positions! It is now sitting in my front yard on a very steep incline! Will never buy a Husqvarna and always ruins my day!!!!
Reviewed Sept. 5, 2021
I found myself in need of a lawn tractor on very short notice. Due to a shortage at the time I didn't have a whole lot of options. Due to availability I purchased a Husqvarna TS254XG. I was unhappy with it from the start. First off it rattles like an old tin can. No doubt some loose part that I will be able to fix, but not a good impression when I just spent north of $3000 on it. It does not mow evenly even though the deck is even. Sometimes when I engage the blades it vibrates so bad that I am afraid it will stop running all together. I have owned many garden tractors over the years and never was as disappointed in one as I am the Husqvarna. I could go on and on, but suffice it to say, I would recommend you purchase a different brand.
Reviewed Aug. 19, 2021
I purchased my 46" riding Husqvarna mower a little over 3 years ago. At 2 years the bushing in the front right tire went out and the wheel just flopped all over the place, I took it in to be fixed. One year later now that is a little over three years and the warranty is up I am having the same problem with the same wheel and there are squeaks and noises all in the mower and this time the front wheel completely fell off. I have owned several riding mowers and have always bought them used, this is the first one I bought brand new. The used mowers never had any problems with, this Husqvarna is worst mower I ever bought! I do not recommend this brand at all! And when you call customer service you speak to someone in a foreign country that acts like they do not understand one thing you are saying, all they keep saying is they are sorry!
Reviewed Aug. 14, 2021
My idea of a warranty & Husqvarna's idea of a warranty are very different. I do not own a truck or a trailer, so when I needed a warranty repair after the mower ran for 15 seconds, I called the number & was told to call another number. Then I was told I have to bring it in to the local dealer. I expected to call Husqvarna and they say, "OK we will send a technician to your house."; if you want home service, do not buy Husqvarna. If you are not retired & do not have a truck or trailer or if you have a job and expect your mower company to actually service what they Warranty do not buy Husqvarna. Don't just read the warranty, call them and ask what the procedures are & if they make the warranty your responsibility then don't buy it. I gave Husqvarna 5 stars because they have a great business model, definitely not for service.
Reviewed Aug. 13, 2021
After two years I used the mower it broke. Now no part. Hard to start. Cost a lot of moneys. Will not buy ever. Will buy American made item. At least you can get the parts on time or buy electric item at least it work.
Reviewed Aug. 12, 2021
I bought a Z254F Husqvarna mower from Lowes right at 2 years ago. It served me well until recently. $3400 mower and 2 years of use is not good. But, I have a 3 year bumper to bumper warranty and lifetime warranty on the mower deck which along with the "good" name from manufacturer, I was sold. My mower deck is in very bad shape and nothing that I could do to be responsible for it. Husqvarna said it was a maintenance issue. I will enclose photos if I can. Their customer service is a guy behind a phone in Manilla telling me they won't honor my warranty. Husqvarna really sucks! I will spread the word to the moon and back.
Reviewed Aug. 7, 2021
Very good mowers. They last a long time. Would recommend to other people to purchase these products. The prices are reasonable, but are more than cheaper mower. They are very good for home use and commercial use.
Reviewed Aug. 6, 2021
I have had my Husqvarna riding lawn mower for over 15 years now. Never had any trouble. Had my blade sharpened only once. Highly recommend my precious reliable riding mower. Still running like a champ.
Reviewed Aug. 5, 2021
I currently own a Husqvarna hedge cutter and at age 67 I have tried many other name brand hedge cutters, but I find Husqvarna to be worthy of my usage as it's easy to operate, and have not had any downtime. I am looking for a riding lawnmower and will be considering a Husqvarna as I'm quite sure it will be as dependable as my hedge cutter.
Reviewed Aug. 3, 2021
Never have a issue. Always starts right up and havent had to buy new blades. Yet have it over a year. It's a amazing machine. I highly recommend. It does what it's supposed to do with minimum maintenance. The best brand out there by far.
Reviewed Aug. 2, 2021
I definitely love the thought and attention to detail with the rider's comfort and ease of use and the forefront of the designer's mind. The ability to take tight corners and reach the edges is most appreciated with its mobility and and swiftness.
Reviewed July 31, 2021
I’ve had this mower for years and it still cuts grass as if I just bought blade is still sharp and it’s easy to use. My father bought it for my very large yard since 2004 and I am still using it. No service needed.
Reviewed July 30, 2021
I recently bought a Husqvarna MZ 54 that was a left over year old model from a local dealer (not a big box store). Because it was not the current model I picked it up for $4400, which is a real bargain. I looked at all the major brands including John Deere, Gravely, Hustler, Snapper, Toro, ExMark, Cub Cadet, and Ariens. Honestly, they all seemed like quality mowers. I settled on the Husqvarna because of price and features that were only available on more expensive models. In addition, the 4 year bumper to bumper warranty is one of the best.
The cut quality is fantastic. I have a little over an acre of thick, St Augustine grass. My old mower, a Husqvarna YTH24K54 tractor, just couldn't handle it, and it took me about 3 hours to get a satisfactory cut, which usually required a double cut. The ZT made a full 54" single pass perfect cut. My first cut grass was about 7" and there were no stragglers left standing, no clumping, and no windrows. I was able to get the job complete in an hour! The grass was cut even, no scalping, very fine discharge, and even a striped look. Blade speed is listed at 18,500 FPM which is among the fastest of the brands shopped. Some were as low as 16,500 and others upwards of 19,000. Blade speed is a big factor in quality and speed of cut. The seat is quite comfortable. Though not an elaborate suspension, the feel is very nice, and a ride that is not rough. The armrests and high back seat make it a comfortable ride.
The deck is very sturdy and well built. Although some of the other brands had 10 Ga fabricated decks, the Husqvarna is 11 Ga but has a reinforced rim and seems quite stout. One thing I noticed is that when you step on the deck, there is no movement. Other brands, especially the Cub Cadet, moved a great deal. Access to the belts and spindles (for greasing) is simple and requires just removing the foot panel. The spindles are heavy duty cast iron and are greasable, as opposed to sealed. Deck is easily adjustable from 1.5 to 4.5 inches in 1/4 inch increments. The front casters are huge 6x13 which is great on your turf. Caster and front wheel bearings are also greaseable. 22x10 rear tires give great traction and are also kind to your lawn.
There are 4 anti scalp wheels, which is comparable to other brands. The biggest plus is that the Husqvarna has the wheels supported on both sides. Most other brands just have one support arm for each wheel, which makes them much more susceptible to damage if something is hit. ZT 3100 transaxles are heavier duty than most of the mowers in this class and provide a max speed of 8.5 MPH. 5 gallon gas tank is equal to or larger than most in its class. I found I could get about 4 hours of cutting time on a full tank of gas.
The Kawasaki, 24 HP V Twin provides all the power you need for heavy grass and hills. The engine starts easily and quickly and normally needs no choke. Servicing is easy with a simple threaded cap that allows draining the oil with no mess. In addition, for an engine of this size, it is not as loud as others I have looked at. My property does have a fairly large slope and some rougher areas. None of this is a problem for this mower at all. Steering is very responsive, and does take some getting used to. However, with just a bit of practice it is very easy to drive and actually makes grass cutting enjoyable. The ROPS is nice to have, though for me, was not a factor either way. However, having it does make it safer. This is a heavy machine, at 845 lbs, and quite a bit heavy than most other in its class.
There are only a couple of negatives which were not an issue for me. This model does not come with lights, which quite a few of the other makes did. For me, I never cut after dark, so it was a none issue. They do have light kits available if that is something that the buyer needs. Also, the location of the parking brake is very poor, because it is on the left side, which is normally where I get off the mower, and often bump the brake off. For '21 models, this is not an issue because they have the automatic parking brake that engages when you move the steering levers out. It does not come with a hitch for towing, but they are available for about $25 and install easily.
This mower is certainly a prosumer class machine, and would be quite acceptable for commercial use. It was not purchased from a big box store, so it was fully assembled and tested prior to delivery, by technicians that know what they are doing. (It also came with a full tank of gas!) I have read some negative comments regarding Husqvarna machines not purchased from a dealer, and in many cases it seems as if the issues were with assembly, or pre-delivery inspections/adjustments. With a 4 year, bumper to bumper warranty, I feel that shows a confidence in a product's quality. This is a great mower and I highly recommend it.
Reviewed July 30, 2021
My Husqvarna is a great mower and cuts level for a 42 inch riding mower. I would recommend this mower as it looks as good as it works for me. I had a John Deere but it did not pick up leaves and pine needles as good as the Husqvarna.
Reviewed July 29, 2021
Have a Z254 Zero Turn. Great mower and very reliable so far. Easy upkeep and easy DIY fixing of the mower. Need to change oil and fluids after 5-8 hours after buying it to keep it operating well. Easy clean. System works well after use and mower has started without issue every time since purchasing it.
Reviewed July 13, 2021
I would NOT recommend this product. Please do not purchase unless you plan on paying for any issues that may arise. We purchased the mower 3 months ago! Yes, only 3 months ago. The starter is gone and there is a 2 month backlog for "THEIR" local service retailers and we need the mower now. We have to just "figure it out" or drive an hour to the next retailer and then pay out of pocket until the warranty is processed. Everyone is "sorry" but no one can help!
Reviewed May 27, 2021
Bought the YTH18542 riding mower at Lowe's 3 years ago. Nice machine, when it works. Poor traction if the grass is damp going uphill. Probably needs slightly larger, wider rear tires or more weight over them. The real disappointment has been the mechanical problems. After one mowing season the engine wouldn't start. Problem turned out to be the carb solenoid failure, which stopped fuel from going through the carb. Early in the 3rd mowing season, one of the pulleys for the drive (not the blades) had its bearings go bad. Bought a new pulley but the carriage bolt which secures it to the underside of the frame is loose so the nut can't be tightened enough. I would not recommend this machine if you value reliability.
Reviewed April 29, 2021
Bought my zero turn in July 19 by Aug. 19. The wheel on the deck fell off. The retailer sold me a new bolt and said it's a common problem. After 3 more bolt replacement I ask for a new deck with double brackets (the 2020 model) to hold the wheel on. Husqvarna refused. The service center feels they are using any excuse they can not to pay a claim. I've tried to escalate but they refuse to listen or forward me to a higher authority.
Reviewed April 1, 2021
I have an 'old' push mower from ~2010 with the blade brake and everything including a Honda motor. Just this last year, a few parts have started to wear out like the cables. It should be simple, cheap fixes, but Husqvarna has a lot of plastic parts and have discontinued producing many of them. This has left me with a mower that runs well, cuts well, and works well, but due to a single $15 cable the mower is trash (or I am left with some bad DIY fix). This mower has been a beast, so reliable and dependable and has performed well beyond expectations, but I never imagined I wouldn't be able to replace a simple $15 cable after 10 years... I'm probably off to Toro where they keep running for 20+ years and parts are still available.
Reviewed Oct. 29, 2020
My Father-in-Law gave this tractor to me as a gift in Dec. of 2016. I was currently using a Craftsman 20hp 24" cut that I was perfectly happy with but decided to sell it and within a couple days it was gone. Still crying. The new Husqvarna made it to 5 hours before the transmission quit. Into the shop where the owners told me they didn't know if the company would honor the warranty because I didn't purchase it. So I loaded up, took it back to Lowe's where I got one run around after another until I was told it was older than 30 days. I said it only had 5 hrs on it but they refused a refund or a trade.
Back to the shop which had it for almost a month before repairs were complete. Warranty did cover tranny replacement. 10 hours in the Solenoid had to be replaced. 25 hours in and all three spindles had to be replaced. Not worth the hassle to try warranty. I'm at 125 hours and one of the pulleys failed to the point the bearings were falling out of it. Husqvarna is hard to get ahold of, hard to work with and want everything done in paper. I'll never own another Husqvarna product, period! And I never shop at that big box store either.
Reviewed Sept. 14, 2020
Easy to use for users, the deck could be more stronger. I would recommend this mower to anyone, price I thought was reasonable, cut great. Good.... Thank you for the opportunity
Reviewed Aug. 30, 2020
I feel great on my Husqvarna lawn mower. It makes mowing more likely to look forward to rather than dread. I like how it feels to drive rather than it shaking you as you ride. It takes me only two days to mow at least 2 acres around my house.
Reviewed Aug. 6, 2020
I purchased a Husqvarna 54 in cut with 24 hp Kawasaki engine only to find out after needing some repair work it has a 23 hp Kawasaki engine. It was explained that Husqvarna buys the engines from Kawasaki and installs them at one of their plants. Now I am having issues with gas bleeding through the exhaust pipe which at one point it appears there was a recall on this type of issue with a part on the engine. So the store I bought it from told me to contact Husqvarna who told me to contact Kawasaki who says it is out of warranty?? After this experience I will not be purchasing or recommending to purchase Husqvarna products in the future.
Reviewed Aug. 2, 2020
Bought new May 2020. First off I picked up mower only to hear constant squeaking noises while using it. Turns out place I got it never greased anything! Front wheels had no grease and even better... they have no bearings at ALL! Sleeve in wheel center just rides on axle! What a joke! Next all steering also makes constant noise! Same deal...metal to metal... no bushings! Gas gauge is a joke... piece of cloudy plastic 1/2" by 3/4" on front of tank... can't see it... to cloudy.
Next is shift lever... on left side... same side you get off and on... catches your pants EVERY time you get on or off!!! I finally band sawed 3+ inches off off it, now just catches your pants every 3rd time. Cuts leaving missed grass in 2 narrow areas making you double cut everything! Seat has cracks/tears and only 61 hours use! Never buy any products from these people!!!!
Reviewed July 26, 2020
Had had mower one year and been to shop twice to level deck’ deck is the heavy constructed deck and scalps yard. Is there a fix? Measured blades to a flat surface and they are same distances. The problem seems to be the deck does not flex. Mower handle great with auto locking differential but ready to burn it because the way it scalps.
Reviewed July 13, 2020
I purchased the riding mower last year. Overall it is a decent piece of equipment. One area of concern are the rear tires. It seems every time I go to mow, my tires spin on flat surfaces. Sometimes it is wet, but happens just as much on dry grass. I sent a letter to customer service asking for a solution because it is ruining my grass from the constant spinning of the wheels. I was sent an email within a day that someone would reach out to me within a few days and was given a claim number. Three weeks later, after no response, I sent a second email with the assigned claim number that was given to me initially. Well, it has been another two weeks and nothing. I'm not asking for anything but suggestions. The tires that came with the mower are horrible. I never had any issues with any other mowers that I have used. If I don't get some response I will take other avenues to voice my displeasure.
Reviewed July 11, 2020
This tractor is a beast when it comes to cutting and collecting grass with a clear cut 48 inch mower and high capacity grass catcher. And with a 48 inch dozer blade in the winter time it can’t be stopped plowing snow, and gravel in the spring and summertime. Well built, and was made for tough work around the yard for sure. Would recommend it to anyone looking for a garden tractor with plenty of power and eager to get the work done. A very comfortable seat I might add as well. A real pleasure to use, I always look forward to the day when I have to get on and work with it. A REAL good buy and well worth the money.
Reviewed June 11, 2020
Bought a 42" riding mower to replace my 12 year old Craftsman 42". The Husqvarna seemed to be stonger steel body and deck. Deck is claimed to be "armored" and guaranteed 10 years. This spring I did my first cut and was hosing it off and under the deflector chute the deck was tearing. Honestly the same thing happened to the Craftsman but after 10 years of use. I had to pay to have it brought to a dealer to inspect for warranty coverage (photos from me would not suffice). Dealer said I can't put in for warranty defect your blade obviously hit and tore the deck. I asked him to weld it which he did.
Question is: under normal use when we all hit the rock or stick or whatever should we expect the deck to tear. Why not armor the edge of the chute like you do the edge around the base of the deck?? How does a deck fail in 10 years to be covered by the warranty? Rust? I should also warn possible buyers that the center of gravity on Husqvarna's is much higher than my Craftsman---meaning it will tip over on a grade where the Craftsman kept steady. So be careful if you feel the grade bringing you to a tipping point.
Reviewed June 3, 2020
Mower model 206128961 - Bought 1/22/2016. No oil drain plug. Must flip mower almost upside down to drain. Plastic oil hole cap can't provide a tight seal. Fine threads in the oil hole but very coarse threads on cap - Result is Oil leakage when operating. Kohler has other engines with a oil filler tube assembly that provides a tight seal. This engine on this mower was made to Husqvarna specs. It appears Husqvarna eliminated the more expensive oil tube assembly to increase their profit. This is the LAST Husqvarna product I will buy.
Reviewed May 20, 2020
I purchased a Riding Lawn Mower from Lowe's in August 2019. Each time I try to start the mower it has been an issue which has gotten worse. The lawnmower was run 2 or 3 times before the winter. A friend came over to cut my grass the end of March. The lawnmower cut off and would not re-start. After sitting a few days and a few tries it finally started. During the month of April it has been a chore to get it started and sometimes I have to sit and wait until it wants to get started. There is a smoke coming out of the motor. In the month of April I have replaced the battery and put oil in it. The beginning of April the mower registered 4.8 hours, the end of April it is on 7 hours. A majority of this time is sitting and waiting for it to start!
Of course Lowe's does NOT want to help! I called Husqvarna several times they DO NOT ANSWER THEIR PHONE! I spoke with a Husqvarna Dealer in the area, who informed me Husqvarna says they will NOT be honoring their warranty and I have to pay a trip ticket fee and for it to be picked up. I have attempted in good faith to contact Lowe's, Husqvarna and an authorized Husq. Dealer. Husqvarna is blaming me for putting too much oil in the mower causing it to smoke, even though it was smoking before I put oil in it and NO one has looked at it yet! You have chosen not to fix your lawnmower that is a lemon! Consumer Affairs give me what options I have. Thank you.
Reviewed May 10, 2020
I bought a Husqvarna riding mower. First mowing season a bolt to the blades fell off and I noticed it would spin and get stuck easy. Had problems when it got warmed up sometimes you had to wait for it to cool off to start it again. Next year to it to a dealer and had it repaired. Long story short it had less than one hundred hours and it doesn’t like to start when hot again and the transmission went out. If you want a dependable mower and one you don’t have to fix all the time don’t buy this brand. I will never buy anything from them. Even the dealer said it was a bad model and he doesn’t sale it so Husqvarna knows it’s junk and won’t make it right.2400 dollars wasted and over 700 to fix something that will break down again.
Reviewed April 7, 2020
Bought a Husqvarna YTH18542 Lawn Tractor from Lowe’s. After the first use, I found the parking brake would not lock in the on position. This is a safety issue, the mower could roll into someone or something. The problem was a pin or clip that joins the locking mechanism to the brake mechanism was missing. Whether it had fallen out or was never installed I don’t know. Called Lowe’s, they were great and replaced the tractor. Took the new one out, used it for two hours and guess what? Same thing. Contacted Husqvarna. Useless. “Take it to a dealer or we can send a part and you can fix it yourself”. No interest in trying to determine if it’s a design or quality issue. Thank God they don’t make aircraft!
Reviewed March 2, 2020
I purchased my Z246 Zero turn mower in 2015 new at the end of the cutting season. The first year or so was great. It was lightly used. The property was flat with no major bumps, etc. The next year, a piece that engages the deck broke. It was covered by my extended warranty so it was fixed. My third year into the mower is when I started to have problems. The spindles broke a least 1x each mowing season. The pulley wore out. The deck broke where it attaches to the frame and I had to have it welded back in two spots. The next year the deck began to split apart horizontally on once side and vertical on the other and I had to replace the spindles again. Now...heading into the new mowing season, one spindle needs replacing again and needs new screws and the deck is kaput. I will never buy another Husqvarna mower. Very very disappointed in the quality of a mower I paid thousands for.
Reviewed Jan. 14, 2020
I purchased a new Husqvarna 580 BTS back pack blower August 11, 2019. It ran for approx 10 minutes and the coil went bad. Brought it into the dealer for repairs. Told it would be two weeks to repair. Two weeks came and went. I was told the part is on backorder and it would not be in until 2nd week in Sept 19. September came and went. October came and went etc. In November, I was told the part would not be avaiable until first week in January. Well you probably guessed by now... I was just told February 2020.
Husqvarna would not back up their product. Their customer service was of no help. The person I was speaking with did not even know what a backpack blower is. I actually had to tell the customer service rep what it was and what it was used for. I now am the proud owner of a $550 paperweight with no repair date in site. Oh lastly, the icing on the cake... Husqvarna wants $15.00 to ship the part when it does come in. Incredible.
Reviewed Jan. 13, 2020
Husqvarna sells dangerously defective outdoor equipment. I purchased a riding mower July 4 2017. It is still under manufacturer warranty. I contacted Husqvarna Sept 13 2019 after the mower deck on my Husqvarna riding mower came apart at the welds and fell off of the mower. The mower deck has been used only 3 times? And the mower itself has only 37.6 hours on it. They instructed me to take it to the local service center which I did. The service center inspected the product and determined that it was faultily made and was a manufacturer defect.
After providing this information to Husqvarna along with numerous pictures the local service center as well as myself contacted Husqvarna repeatedly to find out what we need to do to get the product fixed. Husqvarna conveniently lost the pictures, paperwork, and information several times. After providing the information again along with a statement from the service center stating the item was built defectively Husqvarna stated they were not going to fix the faulty product that they sold. They also instructed me to have my attorney contact theirs if I wanted resolution.
Reviewed Dec. 9, 2019
Bought My Husqvarna Lawn Tractor New in 2013 this past summer 2019. The rear axle folded up to the bottom of the transmission. There was no big noise, the tractor just stop moving forward or backward. Noticed cracks around the housing where the U bolts hold the axle to the frame. The metal used to hold the axle to the farm is very lite weight allowing it to crack and give way. The drive belt disengaged. I contacted Husqvarna as did the Dealer I used to fix the Tractor, they were no Help.
Reviewed Nov. 22, 2019
I purchased this mower in May and in October it stopped working. it had been pretty solid until then with the one exception that the self propelled drive belt kept coming off and I had to remove the pulley and re-thread the belt each time. After it failed in October (wouldn't start) I took it in for service and they told me the oil was low and the motor had burned up. I had checked a few times over the Summer but had not been checking religiously with each use.
After considering it a bit I think I know what happened. I had to tip the mower each time I fixed the belt and I'm guessing the last time oil must have leaked out the air filter or into the cylinder. It never occurred to me to check the oil again after putting the belt back into the pulley. Long story short the warranty tech looked at it and said it's user error for running the unit low on oil so it's a total loss. Kiss that 400 bucks goodbye. I can see their argument but I'm pretty unhappy that tipping the mower to fix the belt that kept jumping off resulted in trashing the motor. Anyway, I'm off Husqvarna for life. I replaced it with a Toro and I'm getting ready to buy a snowblower - a Craftsman.
Reviewed Nov. 13, 2019
I have a riding mower that the gas tank goes bad on. They break, and Husqvarna is well aware of the failing part. So how do they help - they stop making the part so the mower is useless. Do not buy this brand if you intend to be able to use it for a long period of time. When I contacted customer service they sent me to a vendor who also doesn’t have the part.
Reviewed Oct. 10, 2019
I had less than 30 hours on my Husqvarna zero turn and experienced the following: 1. Stick got in belt! Cost me $200. 2. Needed new switch in handles so it would move. 3. The gap between the frames that hold on the front tires so grass accumulates in the gap! When you reverse big clumps fall on the lawn. I REPORTED THIS AND THEY SAID "YOU MUST BE MOEN GRASS IS WET!!!" I have mowed the lawn for 31 years. 4. The tires accumulated grass and or dirt in the grooves and traction is lost.
Reviewed Sept. 26, 2019
I brought a zero turn mower and the second time I mowed my yard a spring broke a pulley broke and the deck belt was ruined. I took it to the dealer and it took 2 and 1/2 months to get it back. I had to pay for all the parts and the labor. I will not recommend this product.
Reviewed Sept. 21, 2019
I researched all brands and bought this one even though I was skeptical after seeing the tractor in person. It was a plastic piece of junk. It scalped the grass even though the deck was leveled at the dealer twice. Uneven cut and forget about going around a corner on a slight angle. One side was cut down to the dirt while the other side was 3 inches high.
I tried everything and still good. Putting the deck lift handle on the left side is ok if you are left handed but It was impossible to raise while moving with my not dominate left hand. No power steering was another mistake that I made. I actually sprained my wrist trying to make a close turn and I am 6ft. 230 lbs. I paid for the mulching kit but it threw so much grass up over the top of the tractor I had to take off the mulching plus and use it with no diffuser. The dealer was very co-operative but after having the tractor for only 3 days I paid a 10% restocking fee and that along with losing the sales tax cost me nearly $600.00. I called Husqvarna and got no return call. I bought a Cub Cadet and paid more but it is a world of difference better.
Reviewed Sept. 8, 2019
The AWD walk behind lawnmower with a Honda engine we used it 3 times and the skirt at the back is tearing away, Husqvarna will not cover under the warranty but the dealer will cover it at cost. Really disappointed with the company that makes the mowers as I am going to have this problem with a new mower for the rest of its lifetime.
Reviewed Aug. 20, 2019
In April I bought a new Husqvarna mower from a local authorized dealer. The mower has never mowed level. After several tries to adjust the level myself (the turning of one nut) I contacted the dealer about it. They took it to their shop and reported back that I had bent a blade. I thought that was not true since it had not mowed level since its delivery, but I said OK and paid for new blades. It still did not mow level. They took it back to shop and replaced a part of the leveling mechanism, it still did not mow level. After keeping it a week doing whatever they brought it back today and I just finished mowing my yard and it is somewhat better but still is not level. I am contacting them tomorrow to take it back for the fifth time. I am getting so tired of this. If they can't fix it this time I will try to sell it and buy me another brand mower.
Reviewed Aug. 7, 2019
I have had this lawn mower two season and it has been in the shop four times at my expense. It is now broken again (will not go in reverse). I have a Husqvarna chain and a weed eater both two years old and both do not work either. To call Husqvarna products junk is to give junk a bad name. I am hoping that there is a Labor Day sale on lawn mowers so I can buy a decent lawnmower so I can take this piece of garbage to the dump where it belongs. I will conclude by saying that, if you know someone that you really - really despise, talk them into buying a Husqvarna product.
Reviewed Aug. 6, 2019
Recently I had a great friend of mine suffer a terrifying injury from a Husqvarna z560 Zero Turn Lawn Mower. I was wondering if anyone owns a Husqvarna zero turn mower that has or had the capability to move on its own or ever went in reverse without any control? Another.. Has anyone's mower ever moved when getting up out of the seat or is/was capable of moving when getting out of the seat? Any insight would be of great help! Thank You.
Reviewed July 26, 2019
I purchased Husqvarna lawn mower in May 2019. A month later when I wanted to install bagging attachment I discovered that a part was broken and I was not able to install it. I had to send it to be repaired to the place I bought it from. Two weeks later they installed a new part and I could use it again. But I had to pay $200 because they said that Husqvarna did not approve this repair to be covered under the warranty. I called Husqvarna to find out why. I could not get an answer. They kept referring me to the place I bought it from. There was no way to escalate it. I am waiting for somebody to call me back to explain. I hope they will make it right. But be aware: Husqvarna does not honor the warranty they advertise on their website!
Reviewed July 19, 2019
I purchased one of your tractors from a Sears store. Had lots of issues with the blade engagement switch. Also I cannot buy blades for this lawn mower. It has the clip-on blades which are not available anywhere. Which makes the lawn mower useless unless I purchase new deck mandrels and new blades. Great job you guys. Again I will never use another one of your products and I will tell everyone I know about the issues I've had. And I do realize you guys could care less about this letter but it makes me feel better.
Reviewed July 18, 2019
I have a Riding Lawn Tractor from Husqvarna which has been in the shop twice since I purchased it just over two years ago. The first time was for the starter and the mower deck. Most recently the transmission wasn't working properly and ultimately it was found that the frame had cracked. Husqvarna refused to properly fix my mower citing that I must have towed something that it was not designed for, which is incorrect. After several phone calls they agreed to "gift" a repair kit but told me I would be responsible for the labor.
The "repair" has not worked. I attempted to follow up with Husqvarna corporate and have been completely ignored. They used a clause of the warranty to deny my claim and did so with absolutely no evidence that I had misused my mower. They had cited that they could tell that I had a 2" tow ball on the back of the mower. I don't even own a tow ball. I would urge anyone looking to buy a mower from Husqvarna to seriously reconsider and pay a little extra for a more developed company with better quality products.
Reviewed July 15, 2019
I purchased mower in April 2018. The first mower wouldn't start after the second day. Lowe's replaced it. A year later the steering spindle went out on the mower and it would not turn. We found this out while mowing one day when the wheel would not turn and caused us to hit a tree. We called the warranty number and was told that since it was still covered under warranty all we would need to do is transport it to their approved repair shop to be repaired. The shop said that Husqvarna refused to repair the lawn mower because it was not a manufacturer's defect. They would only replace the spindle and we would have to pay to repair the rest.
We called the same Husqvarna number to inquire about this. The csr said that she could not answer any questions about the warranty because she was not the warranty department. We asked to have the number for the warranty department since this was the same number we called initially. She said that she did not have the number to the warranty department and she could not speak with them directly. However she could read the notes from the repair shop but they have nobody in the warranty department. We then asked to speak with her boss and conveniently they were in a meeting and she left a message for them to call us back. We are still waiting to hear back. I wish we had never purchased this mower. Buyer beware!!
Reviewed July 10, 2019
We bought this lawnmower for personal use on our 3.75 acres. The first year, we had no issues. Year two, the blades came flying off while in use and someone could have been killed. The plastic pieces that hold the blades on are useless. We had to spend $300 on replacement parts and blades. Husqvarna would not respond to any of our inquires. Year three is turning out to be again this year on first use, flying blades. We again shelled out $300 on replacement parts. As soon as the parts came and were installed we made two passes in the yard and the water pump and vacuum hose went! Spent $200 to replace those and now the damn thing won’t go 100ft without shutting off and not restarting. I’ve had it! Husqvarna will not respond to any emails, calls, FB messages or posts. This mower has less than 200 hrs on it and it sits useless in my yard. Everyone I talk to says to scrap it as it not worth fixing.
Reviewed July 8, 2019
Bought a mower from Lowe's just around 3 years ago. Have had problems with it since the first time I mowed. Husqvarna will not back my warranty. The mower was dropped off at Lowe’s for a repair of deck issues 2 weeks short of warranty deadline. The subcontractor keep my mower for 2 months and submitted to Husqvarna numerous times for repairs unfortunately the transmission was bad. Now they say it’s out of warranty and it will cost more than it’s worth. So since it’s not fixable according to my warranty it should be replaced at no cost. But now they refuse and I’ve had to pick up a piece of junk for a yard ornament. DO NOT BUY HUSQVARNA!
Reviewed June 30, 2019
Always garage kept and maintained. All this within 8 years and $8000 invested in two Husqvarna Y48 riding mowers. The first mower after couple hours of use wouldn't start. The steering has become loose with play, can turn steering 1/4 turn before engaging wheels - no fix. Replaced all deck wheels and front roller - twice. Front bracket and main bracket for rear axle broke after 4 years. Seat material split open. Difficult to maintain good and level cut with deck. On many occasions, I had blades fall off due to spindle bolts loosening up and falling out. YOU GET WHAT YOU PAY FOR. I'M BUYING A JOHN DEERE X700 SERIES NEXT.
Reviewed June 13, 2019
I purchased the mower several years ago for residential land mowing for fire protection. The manual does not detail the required tightening of the pulley or blade. Hence the interface material suffers. You can tighten them as much as you want but the parts still wear out. $$$$$$$$$ 1. The material used in the drive spindle spline is very strong and the pulley material is very soft, hence it easily wears out. Same with the bottom of the drive spindle where the bottom star is soft material and the blade is very STRONG, hence the spindle wears out quickly. $$$$$$$$ 2. ZERO customer support. I have left a total of 5 requests over the years to contact the factory and the common response is, thank you and a factory representative will contact you in 1-2 business days. NEVER HAPPENED. Last request was in mid May, NADA.
I can fix my problem because I have the experience and tools to do so. HOWEVER, any lay person is at the mercy of the poor customer service and expensive replacement parts cost. My hope was to communicate with the factory as to the problems I have been subject to and wanted to offer engineering solutions. They seem to not care!!!!
Reviewed May 31, 2019
Their throttle cable breaks the plastic where the screw is going to come out. The weed trimmer has two pieces and the bottom piece always comes off. I would recommend anybody who wants new equipment to not buy Husqvarna by steel. They don’t even help their customers. Every time I call they laugh in your face. The model is 128LD hey pile of junk. On top of that I spent $220.00 on 10-22-2018 and it’s even still under warranty.
Reviewed May 31, 2019
I bought a 46" Huskee riding mower for my birthday last April and have had carburetor problems ever since. It ran fine for a few months, then would act like it was running out of gas then would shut off. I couldn't get it cranked back up for several hours, then it would only run for a short time. I had a local guy pick it up and was charged $125 for carb work along with pick up and delivery. Later that next day---same thing. He came back to my house and took out the plug and asked me to start it--gas came spewing out, then he cleaned the plug and opening, and it ran enough to finish my lawn.
Next week, same thing again. This time I called Lowe's and the mngr agreed to pick it back up and take it to their service center. They called about 10 days later saying the repair bill was over $409!!! Wtf!! I said it's under a 2-year warranty---they said carburetor problems were not covered, and they would charge me a diagnostic charge and a p/u and delivery charge just to have it back to the store unfixed. Also the folks they use (Altaquip???) were not Husqvarna service dealers anyway.
Now, Lowe's mngr. said they would deliver it back to my house and I would have to call a factory authorized service dealer in my area to fix it... Huskee said there would still be a charge to have carb problems fixed, so I'm stuck with a mower that broke down on me and still have to pay... What a rip-off!! I did the research on the highest rated riding mowers, and husky was at the top---never again!! Buyer beware!! PS: My sister's husband bought one too and has exactly the same problems!! Mike.
Reviewed May 31, 2019
Purchased Husqvarna riding mower. The locking differential (mechanism that makes both back wheels rotate at same time) is literally tearing up my yard. DO NOT PURCHASE MOWER WITH LOCKING DIFFERENTIAL.
Reviewed May 1, 2019
Bought a Husqvarna YTH24V54V lawn tractor on 8/6/18 at Lowe's and a 3 yr extended warranty. $2450 +tax. Before this winter in TN, which is around end of Nov. I winterized it like I have winterized all my outdoor equip for the past 30+ yrs living in upstate NY where the winters are about 3 months longer and much colder. Added stabil to gas in the mowers tank and gas in can. Ran engine long enough to make it to the carb. Why B&S does not install a shutoff valve in the system is beyond me?
On 4/18 I decided to cut the grass for the first time this season. Started tractor with no problems and it ran as normal for about 2 mins on the driveway. Drove it to the grass engaged the deck and made it about 6' then stalled. Tried to start and it would not. Pushed back onto the driveway and continued to try and start. If I let it sit for a couple of mins it would start and run although not normal. Called it a day. It rained for two days so I did not look at it. When I did try to start it again. It ran for 15 20 secs but blowing white smoke. Did start it numerous times trying to figure out why the white smoke. Then I noticed it was also blowing oil and gas out of the exhaust! Ok check the gas tank which did have over a gallon in it now had 1/2 in. The crank case was full of diluted oil and gas. The first thing I thought of was the engine is probably now toast. The second thing was call Lowe's and have it taken in for service.
It took 5 days before they found a servicer to pick it up for repair. I did some internet investigation and found out it was most likely the carb and it seems B&S engines are the only ones to drain the gas into the oil. I also decided to dump the crankcase and change the filter. While the oil filter is draining in the catch pan I notice very file metallic shavings in the diluted stream. GREAT!!
The Lowe's warranty rep calls me on Tuesday that's (7 days with no mower). 1st call: Informs me that the servicer diagnosis was the carburetor is bad! And it's not covered in the warranty. (My mistake and I wont ever let it happen again). I was a little dumbfounded as to why it wasn't but I was more concerned on getting it back. So then I am informed if you want him to do the job it will be 45 for diagnosis and the cost of the carb replacement. (Except she forgot to get that info.) Also informs me that the carb is on back order and the servicer has another mower waiting for one. (OK that raises 2 red flags for me.) Ok ,she will call back with the total and I'll go read the warranty under Owners Warranty Responsibilities.
(Here is the part where they void their warranty) "As the engine/equipment owner, you should however be aware that B&S may deny you warranty coverage if your equipment or a part has failed due to abuse, neglect, IMPROPER MAINTENANCE, or unapproved modifications." So adding Stabil to the fuel before winter is improper maintenance? Who Knew!!
2nd phone call - The price for the carb and the diagnostics is $368. Ok they can do it. Now I ask her "Why is the carb not covered? You would think it is since it's a main part". Oh they said it was not covered because it's a maintenance issue' Oh! Surprise! I asked, "Is there a eta on when the carbs will be available?" "No idea what so ever." Greaaat. So it seems maintenance issues have been taking out a lot of carbs since they can't keep them in stock? Why can't a "dirty" carb be repaired? Can a little (gas and fuel stabilizer) varnish making the float stick destroy the carb? B&S builds inferior carbs and pushes their failures off on their customers. Stay away from BRIGGS and any company who puts this engine in their product.
Reviewed April 22, 2019
I purchased a brand new Husqvarna MZT 61. When I got it home, I got used to the controls for about 10 minutes and started to cut. The mower was cutting nicely and then abruptly the blades disengaged and smoke was coming from under and behind. The clutch completely failed. The dealer had a loaner for me to use. Not sure how often this happens but very inconvenient and trust is shot. Waiting for the part. Should I demand a new mower? Has anyone else had the same problem? What was the outcome? Hopefully not years of more problems.
Reviewed April 18, 2019
My experience worse a disaster from day one: The first year/year and a half entered the shop 6 or 7 times for different reasons. One time the people at the shop were surprised to find out that the clutch was gone, they said it was very rare. I had a John Deere 15 yrs old, and I never knew there was a clutch in these machines. Everything that could break got broken. I am taking it tomorrow again because the belt broke for the second time. Changing the oil is the messiest job you can do, and the deck does not raise high enough, so it cuts so short that the Florida sun burns the grass immediately. On top of that I spent $300.00 in attachments (what the hell was I thinking??!!) that I used only a few times because the chute was getting clogged. It is hard to believe that there was any engineer involved in this product.
My John Deere started giving me problems at the end and I sold it. I don't want to sell this one because I FEEL I AM DEFRAUDING PEOPLE. This machine may be great in Canada, or to ride with the grand kids at 6 mph, but certainly useless to mow the grass... unless you don't care about destroying your lawn. I WISH I HAD READ REVIEWS BEFORE I SPENT 2,000.00 IN THIS PIECE OF METAL. By the way: The customer service people are very nice because they are so used to complaints but do not solve absolutely anything. 40' on the phone to be transferred yesterday to the "escalation" department, they apologized saying that the "escalation" department was very busy. Well... I believe that!
Reviewed April 17, 2019
The mower deck has never been level and will scalp the lawn at a 2.5" setting. The dealer will not or can't get it level. The engine is always hard starting and has had 3 batteries in 3 years despite being garaged and a battery tender being placed on it. I don't feel that Husqvarna screens their dealers or checks on the service quality before their machines leave the factory. $3200 for a lemon.
Reviewed April 11, 2019
Product is fair. Chronically slips drive/blade belt. No close dealer to do warranty work. Mower is one year old, has 3 year warranty. Cut is chronically bad even with new blades. Internet, videos, calls, chat are all near useless. I will never buy any Husqvarna product. Product fair. Service is one of the worst ever. Don't waste money on their products. They don't help when you need it.
Reviewed March 29, 2019
A year after I had my Sears 26/54 it also would not drive uphills but was OK straight ground. The issue is a bad main drive belt-it shows no sign of wear but either stretches some or gets slick. Changed belt problem fixed. As for toe out all Sears and Husqvarna have some of this issue and nothing seems to be out of spec or bent.
Fix is to set right wheel straight ahead go to left drag link and cut it about in the center. Now move left wheel to straight position matching the right wheel straight forward position. Then go down to left drag link and overlap both ends. Mark the excess length then cut off. Get a steel angle iron or scrap put it under both cut sections. Clamp with vice grips on angle bracket and each end of link. Have angle bracket welded to both ends of link and Voila. Away you go after replacement. Be careful. Weld will be hot. Saw this done to an older Deere and said I have the same problem on a tight turn mower should work and it does.
Reviewed March 26, 2019
Best mower I have ever owned. Keeps on going...just like the Energizer bunny. Have had mower many years with some minor repairs but it has proven super reliable. Highly recommend a Husqvarna mower. Very easy to ride.
Reviewed March 12, 2019
3 trans in 3 years. Bought our new mower in 2016. We have less than an acre and only cut once a week during the season. We are now on our 3rd transmission and Husqvarna will not acknowledge that there is a problem with this, OR a recall. The honest repair manager at the dealership told me they are fixing a lot of these for this reason. He also told his boss that they should not sell this as they are not built well. There are plastic parts where there should be metal, which is one of the problems. If you are thinking about buying one, don't. If you are still going to get one, the first time you hear a grinding noise in back, take it in and hope that will be in the 12 month warranty, otherwise you're screwed. Terrible problem and Husqvarna doesn't give a crap. Sad.
Reviewed March 6, 2019
If you only mow level ground it works well. However, we have minimal slopes in the yard and the mower doesn't have the power to go up the SLIGHT incline. I am not talking a hill here, either. I have to disengage the blades, raise the mower deck to go up incline. I am very disappointed that there isn't enough power to pull the 52 inch deck unless completely level ground. Otherwise, it did a nice job mowing.
Reviewed Jan. 28, 2019
I have had nothing but trouble with the front steering system. The front tires tow outward, I've done everything to correct but it did no good. I'm going to purchase a new different brand because this one continues to destroy my lawn and also tears my tires, bought a new set and they are showing signs of wear. Last Husqvarna for me.
Reviewed Dec. 26, 2018
Bought zero turn mower less than a year ago. Mower has 41 hours on it. Paid around $3000 for mower brand new. Have already had to replace belt that engages blades one time. Went to use it today, and the blades would not engage again. This is the worst mower I have ever owned. Would NOT recommend!
Reviewed Dec. 6, 2018
I bought a Brand New what was supposed to be a 2018 but turned out it was a 2017! In April of 2018 I have had to replace everything above the deck at least once due to failure of components! Also I have had to change the blades at least 4 times! Leeper's is where I was screwed at, and after fixing it again this last time, I found the deck was cracked at the weld of the back bracket! So I took it to an authorized warranty dealer. They called me and told me Husqvarna will not service my warranty! I paid $3000 for a mower that’s a $$$ pit! I WILL NEVER SHOP FOR HUSQVARNA EVER AGAIN, NOR DO I ADVISE ANYONE OF BUYING THEIR PRODUCTS!
Reviewed Dec. 1, 2018
I have return (27/11/2015) Husqvarna RZ4622T. Weld/metal fatigue on the cutting deck. The second bracket on the deck is showing signs of fatigue. Item purchased 23/06/2015 (124 hours run time to date). The supplier suggested it will more likely not be covered by Husqvarna. If this is the case it is poor support.
Reviewed Nov. 28, 2018
From very beginning our 24HP YTA24V48 48" B&S INTEK V-TWIN with 3-year extended warranty would not pull upgrade once warmed up. The pedals also lock up and have to be stomped to work. Took to the same dealer twice during the first year. Each time they claimed they could find nothing wrong. Took to a different dealer. They said that the transmission is in a vinyl housing and that they have had many of these brought in with the same complaint. After two months, they said Husqvarna would not approve replacement of the transmission. After two more weeks they still told me the same. I picked the mower up and use only on level terrain. Bought a Cub Cadet for mowing the hillsides and it works beautifully. My three-year extended warranty was worthless.
Reviewed Nov. 25, 2018
Mower has 21 hours and now won't start. Have to wait 3 weeks for service to come out and pick it up via Lowe's then wait and see if they will repair under warranty! It has 21 hours on it. Warranty should not even be a question. Won't buy another Husqvarna nor recommend one. My Troy-Bilt is better quality than this piece of crap.
Reviewed Nov. 6, 2018
DO NOT BUY the Husqvarna Forest Helmet. It is shipped in pieces and the instructions are on the back side of the pictures and so small you will have to have a magnify glass to even read them. The instructions are so incomplete as to how to assemble the pieces to the hat, the person should be fired. I have spent 20 plus years instructing on how to assemble Data Center servers and this is the most ridiculous and useless instructions I have ever seen.
Reviewed Oct. 31, 2018
We purchased a Husqvarna 46" riding mower from Lowe's and the first time we used it would not even finish my yard before it was having an issue with going forward or reverse. Had to stomp on the pedals to get it to go. Went to the shop. It was debris buildup. Was told the transmission was a poor design. Had to be taken apart to clean it out. Husband blows it out every time we used it. Did not matter. Back in the shop again for the same problem and due to the build up of debris that created moisture therefore had to replace the drive bearing and clean it out again.
Was told it is a snow mobile transmission and that the mower I bought model #YTA22V46 is for small yards with no trees. Well I have a large yard with lots of trees. I paid 1,700 for a mower I can't use. Stays in shop more than cutting my yard. Would not buy another mower from Lowe's or another Husqvarna. Was told that Lowe's bought the cheaper line of mowers yet sold them for a higher price... P.S> having to be a squeaky wheel to get the oil Husqvarna does not want to own it or replace it but they will as I am a dog with a bone. I will not stop till I get results.
Reviewed Oct. 2, 2018
I bought this to replace an old Craftsman riding mower that had served me well. This model has essentially the same body as the Craftsman so I was able to look at the old Craftsman to see why the Husqvarna was so low to the ground. The Husqvarna body is directly bolted to the rear axle while the Craftsman has a bracket that lifts the body about an inch above the rear axle. Because of this, the mower deck on the Husqvarna can't be properly adjusted. Also, when I use it to pull a broadcast spreader, the spreader is tipped forward too much and the mover deck is dragged through the grass the whole time. I've since found many reports of this problem. Too bad I hadn't seen these reports before I bought it earlier this year.
Reviewed Sept. 26, 2018
I bought a Husqvarna YTH18542 Riding Lawn Mower with a 42” deck powered by a Briggs & Stratton 18.5 HP motor. It only has 200 hours on it and the transmission locked up on me. For as much as I paid for this mower I am very disappointed in the quality. This mower has lots of cheap plastic parts. What metal it does have is very thin and easy to bend.
Reviewed Aug. 15, 2018
I bought a new garden tractor/riding mower from Husqvarna via Amazon in March 2017. Within two months it would not go into reverse. I used it as is so I could care for the 10-acre garden/lawn/orchard/vineyard I maintain until the damn thing blew up, scattering parts everywhere. It was the transmission and the clutch. Under warranty. Called Husqvarna to find a local dealer for service (I live in an extremely remote area of the US) and was referred to one some miles away who refused to service my tractor because I had not bought it from him. Called Husqvarna to report this and to see what else I could do. Turns out there was a dealer in the town closest to me, which they had failed to mention first time. It sat in the shop for weeks as we waited for parts and/or argued with Husqvarna about the warranty.
Finally got it back and guess what? Two months later the transmission did the same thing: No reverse and then no forward either. It has been in the shop for weeks while we wait for parts that are "back ordered" or whatever is the most recent excuse. In short, out of the 17 months that I have had ownership of this equipment, I have had only 4 months of full service. I have had three garden tractors over the years and never had these kinds of problems. I will never, ever buy a Husqvarna again and would not recommend it to my worst enemy. Not only is the product inferior (plastic parts in a transmission?!) but the customer service is terrible. Perhaps I have a lemon (that can happen) but I will never take a chance like this again - and it cost twice what I am accustomed to paying! In truth, I'd just like my money back so I can buy something that performs. And I have any number of witnesses to this so Husqvarna cannot dispute my claims.
Reviewed Aug. 14, 2018
Bought a new Husqvarna riding mower for $1800 from our Sears Hometown Store, Foley, AL. The engine developed a problem at 10 hours. Went to Sears store, they set up an appointment and had to wait 2 plus weeks. 5 minutes before the appointment the Sears rep called me and asked if the mower was orange. Said yes he would not work on it. Store manager said he would take care of it and would call which he did not do. Went to store and he said I needed to call Husqvarna. Husqvarna referred me to a dealer and the dealer said, "Did you buy it here?" Since I did not buy it there it will 6 to 8 weeks before he could look at it. I'm 76 years old and I now have to push mow my yard, and out $1800.
Reviewed July 27, 2018
Paid 2000.00 to purchase brand new 2016 Husqvarna YTA24v48 with V-Twin Intek. Transmission is sketchy at best and after 30 hours and one oil/filter change cheap plastic carburetor started causing severe idle fluctuation to the point it would hardly run. Shortly afterwards, governor flew apart inside engine. Paid another 500.00 to have governor and carburetor replaced 'cause Husqvarna and Briggs & Stratton wouldn't warranty their product. Overall, mower and engine are so cheaply made that now I'm afraid to even use it without worrying what's going to break next. Extremely dissatisfied and regret this expensive purchase of junk. I will never purchase either product nor will I ever recommend these products.
Reviewed July 27, 2018
The mower has a Briggs and Stratton 27 HP motor, has 390 hrs. Burns oil badly not head gaskets had both replaced. The positive traction doesn't work rear end makes a noise when backing up. Has fabricated deck and does not cut tall grass good. Junk.
Reviewed July 26, 2018
Purchased this from Morgan Equipment. I bought my last rider close to 20 years ago so once I got past the sticker shock I compared what I think are the top 2 Husqvarna and John Deer. I didn't like how the JD controls worked and some on its construction seemed less quality. HV was a lot more machine for the price, solid unit with a top end Kawasaki engine. For the same engine, JD was about $200 more. Now that I've had it for a few mowing I like the Husqvarna's operation and it give a good mow. It fast and gives a good mow.
Reviewed July 25, 2018
Love the mower. Cuts great with no problems. Would definitely recommend this product to the Prince of Wales on a rainy afternoon on the 4th of July.
Reviewed July 24, 2018
I've had the mower for just less than a year and I mow just about 3/4 of an acre and have used it heavily since buying. Overall though I like it so far.
Reviewed July 24, 2018
Been a very reliable mower at a very reasonable price, the only parts we have had to replace are the blades and a drive belt. It is the 750 V twin engine and has lots of power to pull our trailer add-ons. Never been stuck through not enough power but have been stuck through only one rear wheel drive and wheels churned the grass to mud then lost traction. 2 wheel drive, gears for more control of speed would make this great mower even better. After 5 years of trouble free service developed a petrol tank leak and the tank is very hard to access.
Reviewed July 23, 2018
I have it services every year, but Tractor lost HP within three years. It sometimes struggles to get up the 20 degree incline in my backyard. I would probably not buy this brand again.
Reviewed July 22, 2018
Tough machine that does the job. This mower is easy for a woman to use. Will go over small sticks in the yard and large swatch covers lawn quickly. Plus it looks cool.
Reviewed July 21, 2018
I bought this mower three years ago replacing a 13 year old yard machine. This was the first time I ever drove a zero turn. It was easy to catch on to and it cut my mowing time down to two and a half hours mowing time from three and a half hours
Reviewed July 20, 2018
My mower does not turn well, as soon as you put any weight on the back of the mower, the front wheels do not grip the ground well enough. Also both rear wheels turn at the same time so when you make a turn the inside wheel turns faster and digs up the lawn.
Reviewed July 19, 2018
I have had nothing but issues with this tractor since I first bought it. The frame is weak I've had it welded. The bagger was too heavy for the frame at the back and tore through the metal where the bagger sits. After 484 hours on the mower the engine blew and I had to have it rebuilt. I've only had the mower 3 Seasons. Ray's Power Equipment excellent service. Prescott Husqvarna dealer horrible service. Prescott service wanted to do only warranty work and when I showed up with a twisted frame they said they couldn't fix it and said they wouldn't work on it. It has a Kawasaki 24 horse. The model is GT 52 in deck with side assisted lower which was too heavy for the deck and the Fellas at Ray's Power Equipment custom weighted the other side of the deck so it would balance out.
Reviewed July 18, 2018
A one year old lawn mower has broken. A very shoddy made part, which sells quite well on eBay by many sellers for a low price, yet can't get the warranty repair needed. Will pick up the mower tomorrow, either take it somewhere else to be repaired, or bring it home, order the part from eBay and repair it myself. Husqvarna warranty is no good if the warranty repair shop won't do it. Warranty shop is in Opp Alabama.
Reviewed July 18, 2018
Very disappointed - about to run out of warranty and the mower has needed repair 3 times now. I cannot get an answer on what will happen if it is the same issue and if the warranty will still be valid.
Reviewed July 17, 2018
Blade housing fell to ground in first or second mowing; gas cap broken on delivery; headlights have had a "short" for several years and need to replace the wiring harness if ever mowing at night; Schroeder water flush adapter broken off blade housing; metal guide-rod for belt to activate blades, broken off; hand-brake handle broken off (interior) and replaced. 46-inch mower with 300 hours.
Reviewed July 16, 2018
I use a push mower, not a ride one. I mow about 4 acres with it! Had it for 2yrs. Never has let me down! It takes a full day just to do the front yard. I do it for the exercise.
Reviewed July 15, 2018
I use my lawn tractor for a multitude of tasks but it is very difficult to shift between summer and winter chores. Would be much better if it had quick releases and the process of changing mower blades could be done without high capacity lifting equipment. The mower cuts unevenly and is easily bogged down. The towing connection is made of cheap metal and is easily distorted. Lots of cheap parts and headlights burned out after just a couple of months.
Reviewed July 14, 2018
I have a zero turn Husqvarna 54 inch cut. Mower has been ok. Nothing great but nothing horrible either. My biggest complaint is getting the thing to track straight. I've tried adjusting and have had a repair man work on it. It's ok but should be better. Really am not crazy about ztr. My wife and son wanted that. Wish I would have stayed with a garden type tractor. Also machine should be a little stouter made. Seems a little bit on the light side for my taste.
Reviewed July 13, 2018
I purchased a Huskee... did not get a chance to use it as the deck was set too low making it unsafe to run. I paid someone to come out and turns out that the carburetor is needing replacement. Mind, this is a new mower. For me, I would not buy one again.
Reviewed July 13, 2018
Already had to replace parts on mower section and the belt twice in 2 years. For the money, should perform better. I believe purchased at Lowe's in Norwalk.
Reviewed July 12, 2018
Paid 3600 for this mower in 2015. Took it back the next day because the deck rattled horribly and amp meter had water in it. Dealer would not even look at the mower. He said it was all normal. The mowing deck could not be leveled. The mower had a 52" fabricated mowing deck that was just way too heavy for the lift mechanism to work properly. If you mowed on the slightest slope, the deck would cut at three different levels. I looked online for forums regarding this mower and found that every owner had the same issues. I took the mower back to dealer the next spring with only 20 hours on it.
He offered me 1500 for the mower, said he could not sell those mowers, nobody wanted those mowers. My wife and I so disliked this mower that we only used it 52 hours in 3 years. Thankfully we had a good Kubota and John Deere we could bring to the house and mow. I finally sold the mower last week for 1800 with 52 hours on it. Was glad to be rid of it. The mower was a Husqvarna GT52XLS with Kawasaki engine and fabricated deck. Husqvarna's top of the line garden tractor. The dealer was North Georgia Equipment Sales in Rock Spring, GA 30739. I will never consider another Husqvarna product of any kind.