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I researched all brands and bought this one even though I was skeptical after seeing the tractor in person. It was a plastic piece of junk. It scalped the grass even though the deck was leveled at the dealer twice. Uneven cut and forget about going around a corner on a slight angle. One side was cut down to the dirt while the other side was 3 inches high.
I tried everything and still good. Putting the deck lift handle on the left side is ok if you are left handed but It was impossible to raise while moving with my not dominate left hand. No power steering was another mistake that I made. I actually sprained my wrist trying to make a close turn and I am 6ft. 230 lbs. I paid for the mulching kit but it threw so much grass up over the top of the tractor I had to take off the mulching plus and use it with no diffuser. The dealer was very co-operative but after having the tractor for only 3 days I paid a 10% restocking fee and that along with losing the sales tax cost me nearly $600.00. I called Husqvarna and got no return call. I bought a Cub Cadet and paid more but it is a world of difference better.
The AWD walk behind lawnmower with a Honda engine we used it 3 times and the skirt at the back is tearing away, Husqvarna will not cover under the warranty but the dealer will cover it at cost. Really disappointed with the company that makes the mowers as I am going to have this problem with a new mower for the rest of its lifetime.
In April I bought a new Husqvarna mower from a local authorized dealer. The mower has never mowed level. After several tries to adjust the level myself (the turning of one nut) I contacted the dealer about it. They took it to their shop and reported back that I had bent a blade. I thought that was not true since it had not mowed level since its delivery, but I said OK and paid for new blades. It still did not mow level. They took it back to shop and replaced a part of the leveling mechanism, it still did not mow level. After keeping it a week doing whatever they brought it back today and I just finished mowing my yard and it is somewhat better but still is not level. I am contacting them tomorrow to take it back for the fifth time. I am getting so tired of this. If they can't fix it this time I will try to sell it and buy me another brand mower.
I have had this lawn mower two season and it has been in the shop four times at my expense. It is now broken again (will not go in reverse). I have a Husqvarna chain and a weed eater both two years old and both do not work either. To call Husqvarna products junk is to give junk a bad name. I am hoping that there is a Labor Day sale on lawn mowers so I can buy a decent lawnmower so I can take this piece of garbage to the dump where it belongs. I will conclude by saying that, if you know someone that you really - really despise, talk them into buying a Husqvarna product.
Recently I had a great friend of mine suffer a terrifying injury from a Husqvarna z560 Zero Turn Lawn Mower. I was wondering if anyone owns a Husqvarna zero turn mower that has or had the capability to move on its own or ever went in reverse without any control? Another.. Has anyone's mower ever moved when getting up out of the seat or is/was capable of moving when getting out of the seat? Any insight would be of great help! Thank You.
I purchased Husqvarna lawn mower in May 2019. A month later when I wanted to install bagging attachment I discovered that a part was broken and I was not able to install it. I had to send it to be repaired to the place I bought it from. Two weeks later they installed a new part and I could use it again. But I had to pay $200 because they said that Husqvarna did not approve this repair to be covered under the warranty. I called Husqvarna to find out why. I could not get an answer. They kept referring me to the place I bought it from. There was no way to escalate it. I am waiting for somebody to call me back to explain. I hope they will make it right. But be aware: Husqvarna does not honor the warranty they advertise on their website!
I purchased one of your tractors from a Sears store. Had lots of issues with the blade engagement switch. Also I cannot buy blades for this lawn mower. It has the clip-on blades which are not available anywhere. Which makes the lawn mower useless unless I purchase new deck mandrels and new blades. Great job you guys. Again I will never use another one of your products and I will tell everyone I know about the issues I've had. And I do realize you guys could care less about this letter but it makes me feel better.
I have a Riding Lawn Tractor from Husqvarna which has been in the shop twice since I purchased it just over two years ago. The first time was for the starter and the mower deck. Most recently the transmission wasn't working properly and ultimately it was found that the frame had cracked. Husqvarna refused to properly fix my mower citing that I must have towed something that it was not designed for, which is incorrect. After several phone calls they agreed to "gift" a repair kit but told me I would be responsible for the labor.
The "repair" has not worked. I attempted to follow up with Husqvarna corporate and have been completely ignored. They used a clause of the warranty to deny my claim and did so with absolutely no evidence that I had misused my mower. They had cited that they could tell that I had a 2" tow ball on the back of the mower. I don't even own a tow ball. I would urge anyone looking to buy a mower from Husqvarna to seriously reconsider and pay a little extra for a more developed company with better quality products.
I purchased mower in April 2018. The first mower wouldn't start after the second day. Lowe's replaced it. A year later the steering spindle went out on the mower and it would not turn. We found this out while mowing one day when the wheel would not turn and caused us to hit a tree. We called the warranty number and was told that since it was still covered under warranty all we would need to do is transport it to their approved repair shop to be repaired. The shop said that Husqvarna refused to repair the lawn mower because it was not a manufacturer's defect. They would only replace the spindle and we would have to pay to repair the rest.
We called the same Husqvarna number to inquire about this. The csr said that she could not answer any questions about the warranty because she was not the warranty department. We asked to have the number for the warranty department since this was the same number we called initially. She said that she did not have the number to the warranty department and she could not speak with them directly. However she could read the notes from the repair shop but they have nobody in the warranty department. We then asked to speak with her boss and conveniently they were in a meeting and she left a message for them to call us back. We are still waiting to hear back. I wish we had never purchased this mower. Buyer beware!!
We bought this lawnmower for personal use on our 3.75 acres. The first year, we had no issues. Year two, the blades came flying off while in use and someone could have been killed. The plastic pieces that hold the blades on are useless. We had to spend $300 on replacement parts and blades. Husqvarna would not respond to any of our inquires. Year three is turning out to be again this year on first use, flying blades. We again shelled out $300 on replacement parts. As soon as the parts came and were installed we made two passes in the yard and the water pump and vacuum hose went! Spent $200 to replace those and now the damn thing won’t go 100ft without shutting off and not restarting. I’ve had it! Husqvarna will not respond to any emails, calls, FB messages or posts. This mower has less than 200 hrs on it and it sits useless in my yard. Everyone I talk to says to scrap it as it not worth fixing.
Husqvarna Company Information
- Company Name:
- Year Founded:
- 17400 West 119th St.
- Postal Code:
- United States
- (800) 288-5040
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