Husqvarna Reviews

Your oil drain system needs to be made easier! You decided to use a yellow plastic gizmo with a cap. Really? So cheap and moreover, very likely to fail after a few seasons. Very disappointed in this oil drain set up. Gerard. New York.

Do not order anything online as you may not receive all the parts necessary for the assembly. I purchased a rear bagger assembly for my riding mower paying $499 and it was missing the support assembly. I tried numerous times to contact Husqvarna through their website chat which immediately disconnects the chat before you can start; calling their customer service number just refers you to their webpage and hangs up on you. Using their email contact option just replies they cannot find your order and ends the query. It's becoming obvious to me that they don't care about the quality of their product or service they provide, hoping you would just give up and be stuck with a useless assembly.

UNBELIEVABLE!! Several "HUSQVARNA EXPERIENCES" warrant this review... it IS earned AND it IS all "TRUE"!! I / we had a HUSQVARNA SITDOWN GAS MOWER and it was TERRIFIC. I / we bought another for my mother... NEVER AGAIN!!! Well, when ready to $$$ - buy - $$$ - / $$$ purchase - $$$ another sit down HUSQVARNA, forget it!! "HUSQVARNA" was indifferent - did NOT care....so we went out and purchased a "CUB CADET"...what a nice, well-built machine!! O.K. we wanted / needed a second... OH BOY, "CUB CADET" a little pricey... SO needing a 2nd ((second)) mower we decided to give "HUSQVARNA" one 'mo try.

This review is the God-honest truth. I have been using Husqvarna equipment for decades...lawnmower, weedeaters, blower, everything. My most recent experience with the company has encouraged me to never buy another item from them again. Long story short, I bought two brand new Husqvarna weedeaters at a local Lowe's, one straight shaft weedeater, and and a half shaft weedeater that could accept all of the attachments. I had all of the popular attachments (weedeater head, edger, hedge clipper, blower, etc.) from my previous halfshaft set.

Don't waste your money on any of their products. It's embarrassing to even have their products sticking out my trash can before the garbage man picks them up. Bought their chainsaw 440 etorq. Used it twice and now it won't even start. I said screw it and started using it as an ax 'cause it sure didn't cut anything the way it was sitting so might as well get my money's worth. Don't get me started on their leaf blower I bought. Since that thing was purchased I had to say a prayer every time I needed to use it 'cause you never know if it was going to ever start or not. So one day I pretended it started and the blower was so powerful that it flew about 20 feet down my driveway. Will never purchase another piece of garbage from them again.

I bought this saw approximately 2 months or so back. A 545 Mark 2. It's got exactly 6 tanks of gas run through and now the recoil sticks on the retract. I've taken the starter off countless times and it retracts as soon as the cover comes off. I've owned nothing but Husqvarna chainsaws for 35+ years. I've noticed with these last 2 saws I've purchased, their reliability and parts availability has been disappointing. The first saws went strong for 20+ years of strong cutting. The 4th I purchased about 8 years ago and it was good up to last fall. This last saw was purchased recently and within 6 tanks of gas it is useless. I'm sorry but I believe the quality of your product is going downhill and fast! Far less than impressed for a $700 purchase. And I thought the last saw 8 years ago was expensive at $400. This time I got a couple hours of use for $700.

When I bought my Husqvarna Rancher 450 II, 6 years ago I wouldn't even consider another brand. Before I get into the details of this review let me explain that I care for my tools, 6 months ago when the chainsaw came out of the shop for Hurricane cleanup it worked flawless, and my son explained to the folks we were helping that dad didn't just buy the saw, it was almost 6 years old he just takes care of his equipment.

Bought a refurbished, factory certified by Husqvarna 150BT blower which was supposedly restored to factory condition. When opened, noticed that some of the tubing was missing. Immediately reached out to Husqvarna and explained the situation and that it was not usable. They stated since it was bought at a discount, they will not supply the tubing. I explained that it's not usable and was not restored to factory condition. That message fell on deaf ears and was immediately retuned. Worst customer support.

Tiller TR 317D. 5 years old. Parts are discontinued for gear box drive. -$850 new. Has been well maintained and kept up. Went to use it this season and after a couple of passes....it's giving out with no available fix. It's a shame you pay that much $$ for poor quality. Would have been better off buying some piece of crap off TEMU. At least would have been cheaper for a disposal unit. I have had good results from mowers but after this ordeal, reconsidering Husqvarna all together.

Wouldn’t give Husqvarna any rating stars if I could. Purchased a 248xd from a Husqvarna rep local company, and It has been a nightmare from day one. Mower has too many issue to list in 200 words. Main problems have been: very uneven cut, dealer has had it more than I have, Husqvarna customer service has been zero help and won’t stand behind their product, and now the 3 year warranty is almost up. Mower has 12hrs on it. Save you hard earned dollars and buy anything but a Husqvarna.

ModelYTH21K46 Purchased at ACE Hardware. Mows great, but when turning it digs up the lawn leaving gouges. Clutch replaced twice in 2023. Issue not resolved. Replaced rear end May 2024. August 2024 STILL tearing up the yard when turning. Since then, cannot get any assistance from manufacturer and ACE no longer carries product. Takes twice as long to mow due to having to back up and start new row without turning in order to protect the lawn. Warranty about to expire early this summer and Husqvarna no help whatsoever. 3k is not a small amount for someone 93 years old to invest in a mower. Just want to be able to turn the mower and not tear up the damn yard.

I have been waiting four months for a part. There have been 3 delays, now into February. Dealer says this is typical. Impossible to speak with anyone up to & including CHDQ. Will never buy HQ product again.

Husqvarna embraces a business practice of charging a customer for products they do not have in inventory, nor do they have any forecast of when they will. When you attempt to cancel your order and receive your refund, you are faced with a customer service machine that has a single goal. Keep your money as long as possible and make it as difficult as possible to get your money back. I am going on over three weeks and still am out of pocket hundreds of dollars. In today's electronic age, if you can charge a credit card in minutes, you can also create a refund. Conclusion, this company has unethical practices or is simply has poor leadership. Either way, consumers are best to steer clear unless you have money to give them for NOTHING.

Have been a very satisfied Husqvarna customer for over 20 years. My most recent purchase (125B Leaf Blower) was a shocking disappointment. Product was hard to start and keep running, performance was below expectation and it died within the first 90 days or less than 10 hours use. Husqvarna denied the warranty claim which I later learned is their new normal procedure. The company instructs you to contact Customer Service and they in turn tell you that they aren't allowed to communicate with their own technical service department. I encourage you to search all recent customer reviews (2024 model year) before purchase. You will find this is very common or the new normal for Husqvarna. They were once unsurpassed for value in the price category. Sadly there are now more comparable to the no-name Chinese products in quality and ethics.

DO NOT BUY HUSQVARNA!!! I bought a blower, model 125b, used the Husqvarna fuel, the piston ring froze to the piston. Husqvarna has refused to honor their warranty and repair or replace the product, claiming that I was at fault. As a 58 yr old veteran I DO NOT RECOMMEND HUSQVARNA!! COMPLETELY TERRIBLE COMPANY, DISHONEST WITH NO WILLINGNESS TO ACCEPT THEIR EQUIPMENT CAN BE FAULTY!!!

Husqvarna makes really good equipment but as far as their customer service it really sucks. They refer you to a Husqvarna dealership but they can't help out much neither as far as I'm concerned unless, if you know how to maintain your own saws that's the only time to purchase a Husqvarna. Don't depend on dealerships or customer service.

Purchased a $400 gas blower from Lowe's and I can't start it. Note I'm 5'10" and ride horses, I'm not weak. Asked the burly male neighbor next door, he can't get it to start either. The paperwork says not to return to store but call XYZ number and the recording says they're open 9-2 on Saturdays. At 1:30 on a saturday no answer. Called on a weekday, no answer. Finally used their online chat to see where I can return this brand new not working item and she said come back on a weekday. SOME OF US HAVE JOBS! Send me the email confirmation and location to return so I can be done with this disaster. Shame on you Husqvarna, shame on you.

I am writing to express my frustration with Husqvarna's use of substandard vinyl fuel lines in my Husqvarna Rancher 455 chainsaw. These cheap fuel lines led to early failure in my equipment, largely due to the 10% ethanol blend required in Florida gasoline. Unfortunately, the material used in Husqvarna’s fuel lines is not designed to withstand ethanol, a requirement for gasoline sold in Florida, and has resulted in the fuel line degrading far earlier than expected.

Purchased a Husqvarna 120 Mark III 38.2-cycle 14 Gas Chainsaw on 9/29/25 from Lowe's. 10/19/24 starter cable refuses to recoil. Lowe's tells me I have to go through Husqvarna even though less than 30 days. I bought another chainsaw because I was cutting neighbors out after the hurricane. Contact Husqvarna, they will send me to a repair shop, but will not refund their defective product

Updated on 10/11/2024: Steve Y took ownership of the shortcomings in warranty service support, quickly engaged the dealer and authorized the warranty replacement part to be shipped to my home. It was unpleasant to have to escalate this matter, and I greatly appreciate Steve Y's (with Husqvarna Warranty support team) ownership and quick action. Thank you.

Do not buy Husqvarna products they will not back up their warranty and will send you to a service center that is shady and services your product before letting you know it's not under warranty and expects you to pay for it without your consent.

Purchased a Leaf Blaster, used it one time and now it will not charge, purchased online. Contacted Husqvarna chat support and I have to return to an authorized dealer and I do not have any within several hours. No further help so far.

Have a TS248 XD with Clearcut deck. Deck is already broken with 31 hours. Talked to sales/service center and was told unit had “impact” damage. Seriously? Use mower to cut a typical yard with trees and roots. I am 63 and of course I run full speed into objects. Ridiculous. This is my 2nd and last Husqvarna. Get a John Deere or something else if you want a tractor.

Had my weed eater for 16 mo. Used maybe 10hrs total. Last week the engine locks up. I take it to a certified dealer for warranty and they told me Husqvarna won't issue a warranty because I didn't use enough oil in the premix! It calls for 50:1 and I ran 60:1. I run 10 points over on all my 2-stroke engines. Extra oil for the engine but not enough to foul the plug or clog the carb. Now I'm stuck with a broken machine. How many others out there were told the same thing? They said it had scoring inside. Well... a broken ring or bad rod bearing at the piston could cause that damage too. Glad to know now their customer service is crap and their authorized dealers know nothing. Extremely pi**ed!

I purchased an 8' Edger to go with my Husqvarna power drive. I already have the weed wacker. The power drive has a female adapter. When I tried to attach the edger I discovered it also has a female adapter, so I cannot connect the two. I tried numerous times to call them and all I get is a robot telling me she can solve my problems if I go online. I decided to do a chat and when the robot on that end couldn't answer my question, he stopped chatting. I need to order this edger. I returned the one I purchased to Lowe's and they didn't have any in stock. I want to make sure I'm going to get an edger with a male adapter but since I cannot speak to anyone for assurance, I can't order one. I find this totally unacceptable and I will never buy another Husqvarna product again. Buyer beware!

Will never buy another Husqvarna product. They’re supposed to be top of the line but they’re not. I paid $250 for a weed eater that’s less than 2 months old and now won’t start. They don’t answer the phone. Chat is sending me to a service provider for repair. So now I have to spend my time, money and gas to take it somewhere and what am I supposed to do about the weeds in my yard in the meantime. This company is supposed to be one of the best but I think they need to better stand behind their products. Don’t spend the money. It’s not worth it.

My mower was picked up for repair over 6 weeks ago. The repairs should have only taken a week, but my rep won’t return my calls and hasn’t given back my mower. I called HQ and spoke with his boss over 2 weeks ago. He was very apologetic and promised that this isn’t their way of business and he would make everything right. Now I can’t get a hold of him and his voicemail is full. HORRIBLE COMPANY! No organization or communication. If you’re shopping around, go with a different company. We’ve been having nothing but problems.

Will never buy another product from Husqvarna. Bought weed trimmer and Husqvarna gas to get extended 5 year warranty. A few months later receive email asking me to buy extended warranty? Look at my account no mention of ex warranty in my file! Find no way to call and talk to anyone so I do online chat! Got disconnected so agent reached out by email. Sent copies of receipts, serial number, etc to agent who tells me I needed to register it within 24 hours after purchase! I send her a copy of their website showing my trimmer registered day after it was bought. Ask if the extended warranty will be added to my account. Never heard back from agent. Tried to get online with another agent. It won’t take my info. Guess I was blocked!

Bought a mower not quite 3 years ago. Can't get anyone on the phone (all automated garbage because the company is too cheap to hire someone) and the person on the online chat just sent me an email of our conversation. Worthless company and product.

I was looking for a part for my 220iL Husqvarna Electric Grass Trimmer on the Husqvarna Website. The web site offered a "Chat Box" to help find a part. When attempting to access information on the Husqvarna "Chat Box" I was asked for a credit card number and $5.00 just to access information. I currently have four Husqvarna commercial chainsaws as I was a Tree Feller here in Oregon and bought the Electric Grass Trimmer because of the quality of the chain saws. I am happy with the grass trimmer and the chainsaws however because of my experience with Husqvarna website I will go back to Stihl products. I will no longer purchase ANYTHING from Husqvarna. It appears that Husqvarna has hired people based upon something other than an understanding of how to do business and customer care. Fred, Coos Bay Oregon.

Updated on 08/02/2024: If I could give a less than zero review I would. I bought a weedeater May 2nd. I was told that it was sold to me with a faulty carburetor and that the warranty would cover it. It is now AUGUST and I'm still getting the runaround.

Purchased a Husqvarna leaf Blower 125b, it came with a 2 year warranty. Within the first year I had an issue, took the machine to a qualified Husqvarna repair facility and after three weeks sitting there I was told they would NOT honor the warranty.

Purchased a Husqvarna robotic lawn mower and need to return some extra supplies purchased in error. Can't get any communication from this company. I e-mailed customer service and they responded saying I need to email a different address (not provided) because the email went to their Africa division. Emailed again a second time and received an email with a button to click on for response. The button takes you to a site for "most popular answers". Other than sending you emails to close out and expire out your question, these people are not interested in taking care of their customers. Worst customer service I have experienced in the last 20 years.

My name is Rene **. I bought a 460 Rancher chainsaw on 04/17/2024, used a little bit trying to clean my back yard and since the beginning this machine was acting not ok, it kept shutting down itself for no reason until shut off and I couldn't started back again. Less than a month after I bought it, took it down to the dealer (LOWE'S) on 05/16/2024. Today date is 06/20/2025 five weeks after the initial date since I took it for repair or exchange, neither Lowe's or Husqvarna want to help me with this machine which was malfunctioning from the beginning. This is the serial # of my chainsaw 20233700219. Please don't buy this product. It's defective and neither the seller or the manufacturer wants to take responsibility for it.

BUYER BEWARE.... Warranty means nothing to Husqvarna. Purchased a new Husqvarna Z254 zero radius lawn mower in November of 2022. Upon starting mower up in May of 2024, found oil leaking below mower. Dropped off mower to certified Husqvarna repair shop on May 10, 2024 and as of June 14, 2024 my lawn mower is still at the repair shop because Husqvarna parts are still not available for a simple transmission seal. Called Husqvarna and they simply stated I have to wait until it is fixed, there's nothing they can do I just have to wait.. The unit is under full warranty for 3 years so I told them I want a replacement mower as I have already missed half the summer. They simply stated no... BUYER BEWARE.... Warranty means nothing to Husqvarna.

Bought a mulching cover for my zero turn mower, doesn't fit very good at all. Emailed Husqvarna and was told I have to pay shipping, ($28) and will have to forfeit, 15% restocking fee, all because they sent the wrong part. I paid $41 total, so what will I get refunded, like $15/20? Never again will I buy Husqvarna.

I bought a Husqrvana chainsaw, the 460 Rancher. It worked great...for the first ten minutes. I contacted support. You can only email them. So I did. Then I forgot to include some information, so I wrote another email referencing the original trouble ticket. Within 15 minutes I got a response to both emails, from an "expert". Both emails were auto responses from the same name. Get this. They both directed me to a FAQ page. I need help. I found the FAQ before I sent the email. This company provides zero customer support, so I'm taking this thing back and getting a Stihl.

Bought a Husqvarna bt151backpack leaf blower, only 6 months old, have had nothing but problems with it and been to there Husqvarna repair centers 4 times for the same problem and still not fixed. They still haven't made it right, it takes forever for them to get back to if they respond at all. Wish they would just refund my money. Worse mistake was buying this piece of junk.

My Husqvarna 18.5 riding lawn mower that I purchased last year is a piece of junk. Every time I do a little uneven surface in a ditch and it's not that big of a slant the mower starts spinning one wheel so it only has single wheel drive which is the worst thing. I'm kicking myself in the butt this is one of your most important things that you use in your home ownership. I recommend a zero-turn if you're going to spend that kind of money and I wouldn't recommend Husqvarna after this. Be smart.

BUYER BEWARE. We bought a lawnmower less than a year ago and a belt flew off while I was cutting grass. Horrible customer service experience, they will only interact through chat and just kept directing us to a service center. Will never buy this brand ever again.