Husqvarna Reviews

I am about as disgusted as could EVER BE, with Husqvarna. I purchased a yard blower last year, after doing extensive research on the highest consumer rated blowers. This after 3 failed Ryobi Jet Fan blowers, and finally getting my purchase price returned in which I would NEVER buy another Ryobi product AGAIN, EVER.

I purchased a recon chainsaw from Northern Tools. The item was shipped directly from Husqvarna. The bottom of the box was not secured and there were parts missing. Was told to contact them directly, which I did, and they wanted me to identify the missing part, and sent a manual that has the item pulled apart with maybe a hundred pieces. How am I supposed to figure out what's missing.??? They told me to go to a center that is around 50 miles away from me. I sent pictures of what I received. The issue is the manual in the box shows the item put together so I cannot tell which pieces are missing

My wife bought me a Husky Chainsaw 440 18 inch from Ave Hardware. When I put gas in, it just pours out the other side. I've never even started it. I've yet to even put bar oil in it because I didn't get past putting gas in. Ace refused to exchange it for a working one. Said I had to go through Husqvarna. Who said I had to take it to a repair shop even though its never even been started. Who knows how long that will take or if it even gets fix. I just got screwed out of $400.

Purchase a weed eater from a local dealer. Also purchased a zero turn from the same dealer. The weed eater was difficult to start from day one but didn’t think much of it. The lower shaft was constantly turning to the point where I would have the engine side ways in order to edge. Finally it wouldn’t start at all so off to the dealer I purchased it from. After almost 3 weeks I go in to check on it and I’m told that the engine is bad and it’s also out of warranty (purchased in mid 2022) Well with all this being said, my mower is showing 21 hours of run time and usually only use the weed eater every second time I mow. So it’s out of warranty but only, at the very most, having 21 hours on the machine. It’s not the money, but the point. Is it me, or would you expect to get more than 21 hours of use. Don’t recommend the brand or the dealer.

Listen people, take heed to what your about to read here, I know I wished I would have listened to all the bad reviews about Husqvarna, this is my second husqvarna this year I have used it twice and It will start just fine as soon as you hit the throttle it dies, I thought I was being wise this time and bought the two year store warranty at Lowe’s because husqvarna are hard to deal with, but after paying $30 for the store warranty from Lowe’s I took the weedeater out to them and they informed me the $30 2 year warranty I purchased from them is worthless because you cannot use the store warranty as long as there is a manufacturer warranty on the weedeater and it’s supposed to have a manufacturer warranty on it for two years, but supposed to is the key word, they didn’t help me with the first weedeater I purchased and there not helping me now I have been 4 days trying to get ahold of someone,

I bought a new Husqvarna TS348XD November 2024 and it appears to have dents all over the hood. Very visible when the sun shines on it. Some of the issues I think is the paint quality. The place I bought it replaced the hood and that hood is just as bad if not worse than the original. So when the place I bought it from returned my mower I found two dent on the back after I took the bagger off. I called and sent an email to the place I purchased the lawn tractor from. I also contacted Husqvarna about the issues and naturally couldn't talk to anyone but message back and forth. All I got was the runaround to call other dealers that weren't interested in helping me because I didn't buy it from them. This is the worst customer service I've have ever experienced in my life. Now I have an expensive new lawn tractor with dents. It's not my first Husqvarna but I guarantee you it will be my last.

Purchase TS242XD Apr 2025 tractor built in Apr 2023, it had been stored at dealer. I researched and thought this tractor would fit best for me. It needed a couple parts but parts not available until Aug. I reached out to Husqvarna Customer Service and after several tries got a reply. communicated back & forth a couple times but was then told nothing they can do, I have to wait four months for parts. It felt like to me a brush off answer. I also put in a parts order myself with Husqparts for some other items and was told I had to wait until July for these parts. Husqvarna deposited my payment quickly.

Husqvarna has absolutely no customer service. I ordered a product directly from Husqvarna and did not receive it. I attempted to contact them via chat, but it keep telling me I needed to contact them during regular business hours, I was contacting them at 1:00 pm during the week. Did a web search and found two phone numbers when I called the automated directory told me to go to their website then the phone hangs up. I tried to email them, a bot answers and directed me to their FAQ page. I did find an order status button, when I entered in my order number it said "your order is being processed" no other information. Keep in mind this went on for weeks, not just one attempt. I was finally able to get through on chat and cancel my order. This is not a company that puts their customers first. Do your research and check out their reviews before doing business with them. I personally will never buy a Husqvarna product.

Terrible experience with dealer and Husqvarna service while under warranty, 5 tanks of gas - which ran ok in other saws and I'm told it’s a $400 repair, not covered by manufacturer. No one is willing to assist…. An AI search returns the following - Many customers have reported issues with Husqvarna's warranty service, including difficulties in getting repairs and poor customer support. Common complaints include long wait times for parts, unresponsive service, and challenges in obtaining warranty coverage for defective products. If you are experiencing a specific issue with Husqvarna's warranty, it may be helpful to contact their customer support directly for assistance. You can find their contact information on their official website. Think twice before dealing with.

Your oil drain system needs to be made easier! You decided to use a yellow plastic gizmo with a cap. Really? So cheap and moreover, very likely to fail after a few seasons. Very disappointed in this oil drain set up. Gerard. New York.

Do not order anything online as you may not receive all the parts necessary for the assembly. I purchased a rear bagger assembly for my riding mower paying $499 and it was missing the support assembly. I tried numerous times to contact Husqvarna through their website chat which immediately disconnects the chat before you can start; calling their customer service number just refers you to their webpage and hangs up on you. Using their email contact option just replies they cannot find your order and ends the query. It's becoming obvious to me that they don't care about the quality of their product or service they provide, hoping you would just give up and be stuck with a useless assembly.

UNBELIEVABLE!! Several "HUSQVARNA EXPERIENCES" warrant this review... it IS earned AND it IS all "TRUE"!! I / we had a HUSQVARNA SITDOWN GAS MOWER and it was TERRIFIC. I / we bought another for my mother... NEVER AGAIN!!! Well, when ready to $$$ - buy - $$$ - / $$$ purchase - $$$ another sit down HUSQVARNA, forget it!! "HUSQVARNA" was indifferent - did NOT care....so we went out and purchased a "CUB CADET"...what a nice, well-built machine!! O.K. we wanted / needed a second... OH BOY, "CUB CADET" a little pricey... SO needing a 2nd ((second)) mower we decided to give "HUSQVARNA" one 'mo try.

This review is the God-honest truth. I have been using Husqvarna equipment for decades...lawnmower, weedeaters, blower, everything. My most recent experience with the company has encouraged me to never buy another item from them again. Long story short, I bought two brand new Husqvarna weedeaters at a local Lowe's, one straight shaft weedeater, and and a half shaft weedeater that could accept all of the attachments. I had all of the popular attachments (weedeater head, edger, hedge clipper, blower, etc.) from my previous halfshaft set.

Don't waste your money on any of their products. It's embarrassing to even have their products sticking out my trash can before the garbage man picks them up. Bought their chainsaw 440 etorq. Used it twice and now it won't even start. I said screw it and started using it as an ax 'cause it sure didn't cut anything the way it was sitting so might as well get my money's worth. Don't get me started on their leaf blower I bought. Since that thing was purchased I had to say a prayer every time I needed to use it 'cause you never know if it was going to ever start or not. So one day I pretended it started and the blower was so powerful that it flew about 20 feet down my driveway. Will never purchase another piece of garbage from them again.

I bought this saw approximately 2 months or so back. A 545 Mark 2. It's got exactly 6 tanks of gas run through and now the recoil sticks on the retract. I've taken the starter off countless times and it retracts as soon as the cover comes off. I've owned nothing but Husqvarna chainsaws for 35+ years. I've noticed with these last 2 saws I've purchased, their reliability and parts availability has been disappointing. The first saws went strong for 20+ years of strong cutting. The 4th I purchased about 8 years ago and it was good up to last fall. This last saw was purchased recently and within 6 tanks of gas it is useless. I'm sorry but I believe the quality of your product is going downhill and fast! Far less than impressed for a $700 purchase. And I thought the last saw 8 years ago was expensive at $400. This time I got a couple hours of use for $700.

When I bought my Husqvarna Rancher 450 II, 6 years ago I wouldn't even consider another brand. Before I get into the details of this review let me explain that I care for my tools, 6 months ago when the chainsaw came out of the shop for Hurricane cleanup it worked flawless, and my son explained to the folks we were helping that dad didn't just buy the saw, it was almost 6 years old he just takes care of his equipment.

Bought a refurbished, factory certified by Husqvarna 150BT blower which was supposedly restored to factory condition. When opened, noticed that some of the tubing was missing. Immediately reached out to Husqvarna and explained the situation and that it was not usable. They stated since it was bought at a discount, they will not supply the tubing. I explained that it's not usable and was not restored to factory condition. That message fell on deaf ears and was immediately retuned. Worst customer support.

Tiller TR 317D. 5 years old. Parts are discontinued for gear box drive. -$850 new. Has been well maintained and kept up. Went to use it this season and after a couple of passes....it's giving out with no available fix. It's a shame you pay that much $$ for poor quality. Would have been better off buying some piece of crap off TEMU. At least would have been cheaper for a disposal unit. I have had good results from mowers but after this ordeal, reconsidering Husqvarna all together.

Wouldn’t give Husqvarna any rating stars if I could. Purchased a 248xd from a Husqvarna rep local company, and It has been a nightmare from day one. Mower has too many issue to list in 200 words. Main problems have been: very uneven cut, dealer has had it more than I have, Husqvarna customer service has been zero help and won’t stand behind their product, and now the 3 year warranty is almost up. Mower has 12hrs on it. Save you hard earned dollars and buy anything but a Husqvarna.

ModelYTH21K46 Purchased at ACE Hardware. Mows great, but when turning it digs up the lawn leaving gouges. Clutch replaced twice in 2023. Issue not resolved. Replaced rear end May 2024. August 2024 STILL tearing up the yard when turning. Since then, cannot get any assistance from manufacturer and ACE no longer carries product. Takes twice as long to mow due to having to back up and start new row without turning in order to protect the lawn. Warranty about to expire early this summer and Husqvarna no help whatsoever. 3k is not a small amount for someone 93 years old to invest in a mower. Just want to be able to turn the mower and not tear up the damn yard.

I have been waiting four months for a part. There have been 3 delays, now into February. Dealer says this is typical. Impossible to speak with anyone up to & including CHDQ. Will never buy HQ product again.

Husqvarna embraces a business practice of charging a customer for products they do not have in inventory, nor do they have any forecast of when they will. When you attempt to cancel your order and receive your refund, you are faced with a customer service machine that has a single goal. Keep your money as long as possible and make it as difficult as possible to get your money back. I am going on over three weeks and still am out of pocket hundreds of dollars. In today's electronic age, if you can charge a credit card in minutes, you can also create a refund. Conclusion, this company has unethical practices or is simply has poor leadership. Either way, consumers are best to steer clear unless you have money to give them for NOTHING.

Have been a very satisfied Husqvarna customer for over 20 years. My most recent purchase (125B Leaf Blower) was a shocking disappointment. Product was hard to start and keep running, performance was below expectation and it died within the first 90 days or less than 10 hours use. Husqvarna denied the warranty claim which I later learned is their new normal procedure. The company instructs you to contact Customer Service and they in turn tell you that they aren't allowed to communicate with their own technical service department. I encourage you to search all recent customer reviews (2024 model year) before purchase. You will find this is very common or the new normal for Husqvarna. They were once unsurpassed for value in the price category. Sadly there are now more comparable to the no-name Chinese products in quality and ethics.

DO NOT BUY HUSQVARNA!!! I bought a blower, model 125b, used the Husqvarna fuel, the piston ring froze to the piston. Husqvarna has refused to honor their warranty and repair or replace the product, claiming that I was at fault. As a 58 yr old veteran I DO NOT RECOMMEND HUSQVARNA!! COMPLETELY TERRIBLE COMPANY, DISHONEST WITH NO WILLINGNESS TO ACCEPT THEIR EQUIPMENT CAN BE FAULTY!!!

Husqvarna makes really good equipment but as far as their customer service it really sucks. They refer you to a Husqvarna dealership but they can't help out much neither as far as I'm concerned unless, if you know how to maintain your own saws that's the only time to purchase a Husqvarna. Don't depend on dealerships or customer service.

Purchased a $400 gas blower from Lowe's and I can't start it. Note I'm 5'10" and ride horses, I'm not weak. Asked the burly male neighbor next door, he can't get it to start either. The paperwork says not to return to store but call XYZ number and the recording says they're open 9-2 on Saturdays. At 1:30 on a saturday no answer. Called on a weekday, no answer. Finally used their online chat to see where I can return this brand new not working item and she said come back on a weekday. SOME OF US HAVE JOBS! Send me the email confirmation and location to return so I can be done with this disaster. Shame on you Husqvarna, shame on you.

I am writing to express my frustration with Husqvarna's use of substandard vinyl fuel lines in my Husqvarna Rancher 455 chainsaw. These cheap fuel lines led to early failure in my equipment, largely due to the 10% ethanol blend required in Florida gasoline. Unfortunately, the material used in Husqvarna’s fuel lines is not designed to withstand ethanol, a requirement for gasoline sold in Florida, and has resulted in the fuel line degrading far earlier than expected.

Purchased a Husqvarna 120 Mark III 38.2-cycle 14 Gas Chainsaw on 9/29/25 from Lowe's. 10/19/24 starter cable refuses to recoil. Lowe's tells me I have to go through Husqvarna even though less than 30 days. I bought another chainsaw because I was cutting neighbors out after the hurricane. Contact Husqvarna, they will send me to a repair shop, but will not refund their defective product

Updated on 10/11/2024: Steve Y took ownership of the shortcomings in warranty service support, quickly engaged the dealer and authorized the warranty replacement part to be shipped to my home. It was unpleasant to have to escalate this matter, and I greatly appreciate Steve Y's (with Husqvarna Warranty support team) ownership and quick action. Thank you.

Do not buy Husqvarna products they will not back up their warranty and will send you to a service center that is shady and services your product before letting you know it's not under warranty and expects you to pay for it without your consent.