Husqvarna Reviews
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I purchased a ts248txd. 12.7 hours ago I found that the rear wheel on the deck snapped off and some other parts of the steel deck snapped off, went through the dealer and Husqvarna and they wouldn't cover under warranty, steel does not just break and I do not mow over bad terrain. Never buy Husqvarna!
Had my 54" Husqvarna mower 1.5 years on a 3 year warranty. Deck cracked. Called service center and they told me I had to bring mower them so that they could take pictures. Then I would have to wait for Husqvarna to come back with an approval. I told them I don't have a truck, I am 76 years old and had no way of getting mower to them. They told me they would come and take pics for a $100.00 non refundable fee.
I have it this commercial grade mower for over 10 years and have cussed it constantly!!! I paid cash and it wasn’t cheap but can never get any help with it! The rod that controls the laterals breaks about every 3rd cut of my yard!!!! When I bought it they said there was a recall so I took it in! Well needless to say for 10 years I’ve been fixing this POS! Would not buy a Husqvarna period. Am gonna fix this one for the last time and sell it!!! Will be someone else’s problem. The bad thing is it has left me hung up in very dangerous positions! It is now sitting in my front yard on a very steep incline! Will never buy a Husqvarna and always ruins my day!!!!
I found myself in need of a lawn tractor on very short notice. Due to a shortage at the time I didn't have a whole lot of options. Due to availability I purchased a Husqvarna TS254XG. I was unhappy with it from the start. First off it rattles like an old tin can. No doubt some loose part that I will be able to fix, but not a good impression when I just spent north of $3000 on it. It does not mow evenly even though the deck is even. Sometimes when I engage the blades it vibrates so bad that I am afraid it will stop running all together. I have owned many garden tractors over the years and never was as disappointed in one as I am the Husqvarna. I could go on and on, but suffice it to say, I would recommend you purchase a different brand.
I purchased my 46" riding Husqvarna mower a little over 3 years ago. At 2 years the bushing in the front right tire went out and the wheel just flopped all over the place, I took it in to be fixed. One year later now that is a little over three years and the warranty is up I am having the same problem with the same wheel and there are squeaks and noises all in the mower and this time the front wheel completely fell off. I have owned several riding mowers and have always bought them used, this is the first one I bought brand new. The used mowers never had any problems with, this Husqvarna is worst mower I ever bought! I do not recommend this brand at all! And when you call customer service you speak to someone in a foreign country that acts like they do not understand one thing you are saying, all they keep saying is they are sorry!
My idea of a warranty & Husqvarna's idea of a warranty are very different. I do not own a truck or a trailer, so when I needed a warranty repair after the mower ran for 15 seconds, I called the number & was told to call another number. Then I was told I have to bring it in to the local dealer. I expected to call Husqvarna and they say, "OK we will send a technician to your house."; if you want home service, do not buy Husqvarna. If you are not retired & do not have a truck or trailer or if you have a job and expect your mower company to actually service what they Warranty do not buy Husqvarna. Don't just read the warranty, call them and ask what the procedures are & if they make the warranty your responsibility then don't buy it. I gave Husqvarna 5 stars because they have a great business model, definitely not for service.
After two years I used the mower it broke. Now no part. Hard to start. Cost a lot of moneys. Will not buy ever. Will buy American made item. At least you can get the parts on time or buy electric item at least it work.
I bought a Z254F Husqvarna mower from Lowes right at 2 years ago. It served me well until recently. $3400 mower and 2 years of use is not good. But, I have a 3 year bumper to bumper warranty and lifetime warranty on the mower deck which along with the "good" name from manufacturer, I was sold. My mower deck is in very bad shape and nothing that I could do to be responsible for it. Husqvarna said it was a maintenance issue. I will enclose photos if I can. Their customer service is a guy behind a phone in Manilla telling me they won't honor my warranty. Husqvarna really sucks! I will spread the word to the moon and back.
Very good mowers. They last a long time. Would recommend to other people to purchase these products. The prices are reasonable, but are more than cheaper mower. They are very good for home use and commercial use.
I have had my Husqvarna riding lawn mower for over 15 years now. Never had any trouble. Had my blade sharpened only once. Highly recommend my precious reliable riding mower. Still running like a champ.
I currently own a Husqvarna hedge cutter and at age 67 I have tried many other name brand hedge cutters, but I find Husqvarna to be worthy of my usage as it's easy to operate, and have not had any downtime. I am looking for a riding lawnmower and will be considering a Husqvarna as I'm quite sure it will be as dependable as my hedge cutter.
Never have a issue. Always starts right up and havent had to buy new blades. Yet have it over a year. It's a amazing machine. I highly recommend. It does what it's supposed to do with minimum maintenance. The best brand out there by far.
I definitely love the thought and attention to detail with the rider's comfort and ease of use and the forefront of the designer's mind. The ability to take tight corners and reach the edges is most appreciated with its mobility and and swiftness.
I’ve had this mower for years and it still cuts grass as if I just bought blade is still sharp and it’s easy to use. My father bought it for my very large yard since 2004 and I am still using it. No service needed.
I recently bought a Husqvarna MZ 54 that was a left over year old model from a local dealer (not a big box store). Because it was not the current model I picked it up for $4400, which is a real bargain. I looked at all the major brands including John Deere, Gravely, Hustler, Snapper, Toro, ExMark, Cub Cadet, and Ariens. Honestly, they all seemed like quality mowers. I settled on the Husqvarna because of price and features that were only available on more expensive models. In addition, the 4 year bumper to bumper warranty is one of the best.
The cut quality is fantastic. I have a little over an acre of thick, St Augustine grass. My old mower, a Husqvarna YTH24K54 tractor, just couldn't handle it, and it took me about 3 hours to get a satisfactory cut, which usually required a double cut. The ZT made a full 54" single pass perfect cut. My first cut grass was about 7" and there were no stragglers left standing, no clumping, and no windrows. I was able to get the job complete in an hour! The grass was cut even, no scalping, very fine discharge, and even a striped look. Blade speed is listed at 18,500 FPM which is among the fastest of the brands shopped. Some were as low as 16,500 and others upwards of 19,000. Blade speed is a big factor in quality and speed of cut. The seat is quite comfortable. Though not an elaborate suspension, the feel is very nice, and a ride that is not rough. The armrests and high back seat make it a comfortable ride.
The deck is very sturdy and well built. Although some of the other brands had 10 Ga fabricated decks, the Husqvarna is 11 Ga but has a reinforced rim and seems quite stout. One thing I noticed is that when you step on the deck, there is no movement. Other brands, especially the Cub Cadet, moved a great deal. Access to the belts and spindles (for greasing) is simple and requires just removing the foot panel. The spindles are heavy duty cast iron and are greasable, as opposed to sealed. Deck is easily adjustable from 1.5 to 4.5 inches in 1/4 inch increments. The front casters are huge 6x13 which is great on your turf. Caster and front wheel bearings are also greaseable. 22x10 rear tires give great traction and are also kind to your lawn.
There are 4 anti scalp wheels, which is comparable to other brands. The biggest plus is that the Husqvarna has the wheels supported on both sides. Most other brands just have one support arm for each wheel, which makes them much more susceptible to damage if something is hit. ZT 3100 transaxles are heavier duty than most of the mowers in this class and provide a max speed of 8.5 MPH. 5 gallon gas tank is equal to or larger than most in its class. I found I could get about 4 hours of cutting time on a full tank of gas.
The Kawasaki, 24 HP V Twin provides all the power you need for heavy grass and hills. The engine starts easily and quickly and normally needs no choke. Servicing is easy with a simple threaded cap that allows draining the oil with no mess. In addition, for an engine of this size, it is not as loud as others I have looked at. My property does have a fairly large slope and some rougher areas. None of this is a problem for this mower at all. Steering is very responsive, and does take some getting used to. However, with just a bit of practice it is very easy to drive and actually makes grass cutting enjoyable. The ROPS is nice to have, though for me, was not a factor either way. However, having it does make it safer. This is a heavy machine, at 845 lbs, and quite a bit heavy than most other in its class.
There are only a couple of negatives which were not an issue for me. This model does not come with lights, which quite a few of the other makes did. For me, I never cut after dark, so it was a none issue. They do have light kits available if that is something that the buyer needs. Also, the location of the parking brake is very poor, because it is on the left side, which is normally where I get off the mower, and often bump the brake off. For '21 models, this is not an issue because they have the automatic parking brake that engages when you move the steering levers out. It does not come with a hitch for towing, but they are available for about $25 and install easily.
This mower is certainly a prosumer class machine, and would be quite acceptable for commercial use. It was not purchased from a big box store, so it was fully assembled and tested prior to delivery, by technicians that know what they are doing. (It also came with a full tank of gas!) I have read some negative comments regarding Husqvarna machines not purchased from a dealer, and in many cases it seems as if the issues were with assembly, or pre-delivery inspections/adjustments. With a 4 year, bumper to bumper warranty, I feel that shows a confidence in a product's quality. This is a great mower and I highly recommend it.
My Husqvarna is a great mower and cuts level for a 42 inch riding mower. I would recommend this mower as it looks as good as it works for me. I had a John Deere but it did not pick up leaves and pine needles as good as the Husqvarna.
Have a Z254 Zero Turn. Great mower and very reliable so far. Easy upkeep and easy DIY fixing of the mower. Need to change oil and fluids after 5-8 hours after buying it to keep it operating well. Easy clean. System works well after use and mower has started without issue every time since purchasing it.
I would NOT recommend this product. Please do not purchase unless you plan on paying for any issues that may arise. We purchased the mower 3 months ago! Yes, only 3 months ago. The starter is gone and there is a 2 month backlog for "THEIR" local service retailers and we need the mower now. We have to just "figure it out" or drive an hour to the next retailer and then pay out of pocket until the warranty is processed. Everyone is "sorry" but no one can help!
Bought the YTH18542 riding mower at Lowe's 3 years ago. Nice machine, when it works. Poor traction if the grass is damp going uphill. Probably needs slightly larger, wider rear tires or more weight over them. The real disappointment has been the mechanical problems. After one mowing season the engine wouldn't start. Problem turned out to be the carb solenoid failure, which stopped fuel from going through the carb. Early in the 3rd mowing season, one of the pulleys for the drive (not the blades) had its bearings go bad. Bought a new pulley but the carriage bolt which secures it to the underside of the frame is loose so the nut can't be tightened enough. I would not recommend this machine if you value reliability.
Bought my zero turn in July 19 by Aug. 19. The wheel on the deck fell off. The retailer sold me a new bolt and said it's a common problem. After 3 more bolt replacement I ask for a new deck with double brackets (the 2020 model) to hold the wheel on. Husqvarna refused. The service center feels they are using any excuse they can not to pay a claim. I've tried to escalate but they refuse to listen or forward me to a higher authority.
I have an 'old' push mower from ~2010 with the blade brake and everything including a Honda motor. Just this last year, a few parts have started to wear out like the cables. It should be simple, cheap fixes, but Husqvarna has a lot of plastic parts and have discontinued producing many of them. This has left me with a mower that runs well, cuts well, and works well, but due to a single $15 cable the mower is trash (or I am left with some bad DIY fix). This mower has been a beast, so reliable and dependable and has performed well beyond expectations, but I never imagined I wouldn't be able to replace a simple $15 cable after 10 years... I'm probably off to Toro where they keep running for 20+ years and parts are still available.
My Father-in-Law gave this tractor to me as a gift in Dec. of 2016. I was currently using a Craftsman 20hp 24" cut that I was perfectly happy with but decided to sell it and within a couple days it was gone. Still crying. The new Husqvarna made it to 5 hours before the transmission quit. Into the shop where the owners told me they didn't know if the company would honor the warranty because I didn't purchase it. So I loaded up, took it back to Lowe's where I got one run around after another until I was told it was older than 30 days. I said it only had 5 hrs on it but they refused a refund or a trade.
Back to the shop which had it for almost a month before repairs were complete. Warranty did cover tranny replacement. 10 hours in the Solenoid had to be replaced. 25 hours in and all three spindles had to be replaced. Not worth the hassle to try warranty. I'm at 125 hours and one of the pulleys failed to the point the bearings were falling out of it. Husqvarna is hard to get ahold of, hard to work with and want everything done in paper. I'll never own another Husqvarna product, period! And I never shop at that big box store either.
Easy to use for users, the deck could be more stronger. I would recommend this mower to anyone, price I thought was reasonable, cut great. Good.... Thank you for the opportunity
I feel great on my Husqvarna lawn mower. It makes mowing more likely to look forward to rather than dread. I like how it feels to drive rather than it shaking you as you ride. It takes me only two days to mow at least 2 acres around my house.
I purchased a Husqvarna 54 in cut with 24 hp Kawasaki engine only to find out after needing some repair work it has a 23 hp Kawasaki engine. It was explained that Husqvarna buys the engines from Kawasaki and installs them at one of their plants. Now I am having issues with gas bleeding through the exhaust pipe which at one point it appears there was a recall on this type of issue with a part on the engine. So the store I bought it from told me to contact Husqvarna who told me to contact Kawasaki who says it is out of warranty?? After this experience I will not be purchasing or recommending to purchase Husqvarna products in the future.
Bought new May 2020. First off I picked up mower only to hear constant squeaking noises while using it. Turns out place I got it never greased anything! Front wheels had no grease and even better... they have no bearings at ALL! Sleeve in wheel center just rides on axle! What a joke! Next all steering also makes constant noise! Same deal...metal to metal... no bushings! Gas gauge is a joke... piece of cloudy plastic 1/2" by 3/4" on front of tank... can't see it... to cloudy.
Next is shift lever... on left side... same side you get off and on... catches your pants EVERY time you get on or off!!! I finally band sawed 3+ inches off off it, now just catches your pants every 3rd time. Cuts leaving missed grass in 2 narrow areas making you double cut everything! Seat has cracks/tears and only 61 hours use! Never buy any products from these people!!!!
Had had mower one year and been to shop twice to level deck’ deck is the heavy constructed deck and scalps yard. Is there a fix? Measured blades to a flat surface and they are same distances. The problem seems to be the deck does not flex. Mower handle great with auto locking differential but ready to burn it because the way it scalps.
I purchased the riding mower last year. Overall it is a decent piece of equipment. One area of concern are the rear tires. It seems every time I go to mow, my tires spin on flat surfaces. Sometimes it is wet, but happens just as much on dry grass. I sent a letter to customer service asking for a solution because it is ruining my grass from the constant spinning of the wheels. I was sent an email within a day that someone would reach out to me within a few days and was given a claim number. Three weeks later, after no response, I sent a second email with the assigned claim number that was given to me initially. Well, it has been another two weeks and nothing. I'm not asking for anything but suggestions. The tires that came with the mower are horrible. I never had any issues with any other mowers that I have used. If I don't get some response I will take other avenues to voice my displeasure.
This tractor is a beast when it comes to cutting and collecting grass with a clear cut 48 inch mower and high capacity grass catcher. And with a 48 inch dozer blade in the winter time it can’t be stopped plowing snow, and gravel in the spring and summertime. Well built, and was made for tough work around the yard for sure. Would recommend it to anyone looking for a garden tractor with plenty of power and eager to get the work done. A very comfortable seat I might add as well. A real pleasure to use, I always look forward to the day when I have to get on and work with it. A REAL good buy and well worth the money.
Bought a 42" riding mower to replace my 12 year old Craftsman 42". The Husqvarna seemed to be stonger steel body and deck. Deck is claimed to be "armored" and guaranteed 10 years. This spring I did my first cut and was hosing it off and under the deflector chute the deck was tearing. Honestly the same thing happened to the Craftsman but after 10 years of use. I had to pay to have it brought to a dealer to inspect for warranty coverage (photos from me would not suffice). Dealer said I can't put in for warranty defect your blade obviously hit and tore the deck. I asked him to weld it which he did.
Question is: under normal use when we all hit the rock or stick or whatever should we expect the deck to tear. Why not armor the edge of the chute like you do the edge around the base of the deck?? How does a deck fail in 10 years to be covered by the warranty? Rust? I should also warn possible buyers that the center of gravity on Husqvarna's is much higher than my Craftsman---meaning it will tip over on a grade where the Craftsman kept steady. So be careful if you feel the grade bringing you to a tipping point.
Husqvarna Company Information
- Company Name:
- Husqvarna
- Year Founded:
- 1689
- Address:
- 17400 West 119th St.
- City:
- Olathe
- State/Province:
- KS
- Postal Code:
- 66061
- Country:
- United States
- Website:
- www.husqvarna.com
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