Snapper

I have owned Snapper mowers since 1977 and this is my last one. I have a 21 inch walk behind that requires new parts constantly for the drive mechanism. I finally got tired of feeding the beast new parts and decided to remove the mechanism and make it a push yourself mower. Four hours and a grinder and cold chisel and large hammer just to disassemble this poorly designed piece of work. Hope they saved a fortune in manufacturing because the shortcuts are glaring when you take this monster apart. This is my last American designed mower.

I see complaints about the 1 inch strip of grass not cut when using this mower. What I found out, after extensive research is an answer for it. You will need to purchase a "High Lift" blade (not mulching blade) and bag your grass. You likely will be able to use the side discharge, but not the mulching attachment. Mulching blades no matter what brand I have tried are not made to lift the grass for a clean cut. It seems to be a problem with every mulching mower I tried to include Honda, Toro, Ariens, Cub Cadet and Troy Built mowers.

Bought a Snapper mower self propelled. Cuts terrible, leaves a strip of cut grass on the left side so you have to go over your lawn twice to get all the cut grass. Not pleased at all. Want to warn others of this. Stay away from Snapper if you don't want to cut your grass twice. Had an old mower of 15 years old and it did a better job.

6-8-17 I purchased from Walmart a Snapper SP65 self-propelled mower. Followed directions, put oil and gas in. Immediately the oil poured out from engine onto top deck and out the bottom from where the blade comes out of deck, all out onto my cement garage floor and cement driveway. I called Snapper 800 number. They had no clue. I'm taking it back to Walmart tonight, 6-9-17.

No longer a quality mower (Commercial Snapper Ninja Lawn mower): Commercial welded deck welds broke right out of the box new. This is not the same Snapper of the one I bought 20 years before. You might as well buy a cheaper one like a Honda. Never another Snapper! Very poor customer service!

I bought this thing (Snapper 190cc) brand new based on name recognition. When it cuts it leaves a swath of uncut grass on the left side about an inch wide. I resharpened the blade. No help. I asked Snapper for help. None offered. I asked for a refund. None given. What an expensive piece of garbage. Will sell it at a cut rate price and buy a Toro.

On Sept. 19, 2016 I purchased my second Snapper 28" Ryder with rear bagger. Previous 1990 Ryder bagger supports were schedule 40 pipe and the 2016 model now use tubing. The tubing has stress fracture when collecting grass clippings and tend to break. Local dealers fail to replace this defect part as determined by Snapper. This quality product has disappeared since 1990's and we are left with completive pricing junk.

We bought a brand new Snapper 21" Steel Deck FWD-HD Speed Walk Behind Mower (Self-propelled) in September 2016. My husband started it briefly upon its arrival, and it was stored in our dry garage since then. We have attempted to start it, and it will not fire up. He cleaned the spark plug, drained the fuel and put in new, checked the oil, fuel filter, everything that he could think of. The "manuals" for the Briggs-Stratton lawn mower engine are a joke. It referred us to a "fuel shut-off" that doesn't even exist on this mower motor (yes, we are aware the manual addresses mowers with/without a choke and even key start). The "frequently asked questions" we were referred to were not beneficial; we have viewed others on YouTube who have suffered the same plight as us. We are thoroughly disgusted with Snapper and Briggs and Stratton for apparent dysfunctional merchandise and lack of customer support.

Snapper 21 in push mower rear wheel drive - I purchased the mower 3 weeks ago from local authorized dealer. I used the mower for the first time 2 days ago and it did not cut tall grass evenly. One of the wheels was not making constant contact with the lawn or ground. I returned to the dealer and was told that was normal for Snapper mowers. This was the same dealer that told me how quality the brand was and the specific mower was. He said he did not see an issue he could repair. He said if he sent the mower back to the manufacturer they would not replace or repair the mower. He said they would tell him nothing was wrong with the mower.

Bought it last summer at Walmart for $300.00. Light weight & pretty, but don't buy it if you want it to cut your grass. I mow my St. Augustine lawn once a week & have to go over it several times & I still have grass sticking up all over the place. Who likes to mow their lawn & then mow it again in the other direction a second time & then run all over the place trying to get all of the grass still sticking up everywhere & I never can get it all with this mower. How freaking ridiculous is that. I bought a new blade this summer to see if it would help & it changed nothing. I tried elevating it to the highest setting & it still cannot achieve what it was made to do. I even took a zip tie & pinned the rear height way past the last factory setting & it still leaves random grass sticking up everywhere, so I don't believe it has anything to do with the grass resistance, especially considering it does not cut all of the random grass sticking up when going back over it on the second & third pass where there is no resistance.

I am the owner of a 33" Snapper RER with a bagger. I purchased the mower with the intent of bagging the grass just in the area around my house consisting of approximately 1/3 acre. I have never been so disappointed in a piece of equipment in my life. I will say it does an excellent job of picking up the grass but after that it is all down hill. The transmission is hard to shift and it will not pull itself up a slight slope if you start from on the hill. The blade clutch is a joke since you have to hold your foot on a bar to keep the blade on. The bar is slick and your foot will slip off causing the blade to stop. You cannot back up with the blade on so you have to turn it off to back up.

ANY battery powered equipment (at least their battery operated weed eater from my experience today) that has Snapper's name on it is not a product of Snapper. It is a product of Green Works/Global. Snapper's name is just on it. You contact Snapper concerning any question about any of their battery operated equipment (again, at least their battery operated weed eaters), they have NO answers and will tell you to contact Green Works/Global.

Snapper 60 Volt Lithium - Ion Battery operated Lawn Mower: I purchased this mower under the pretense presented in the advertisements. Snapper claimed that the 4 Ah battery would last to mow a 1/2 acre yard. This is not true. The battery only lasted for approximately 45 minutes. The second issue regarding this product is that when I attempted to purchase a “backup battery" for the Mower... Well this is a total impossibility. I have called an authorized Snapper Dealer and was told the battery was not available. I'm very much miffed about this product. The owner's manual states that batteries are available thru Wal-mart or Wal-Mart.com. I've attempted to find the specific battery to no avail. I would not recommend this product to anybody.

My Snapper self propelled lawn mower, purchased new at $600 two years ago is a piece of junk. Today one of the wheels flew off, broke off and went flying. I took it to the dealer who sold it to me and he mumbled something about the gears, blah blah blah, an expensive repair. Expensive repair? I maintain my Snapper like a baby. How could this have happened unless these Snapper products are junk? I had consulted websites and consumer reviews before I bought a Snapper. After this dealer repairs it, I hope it runs. If not I will purchase Honda. $600 for a lawn mower every two years? What has happened to quality of product in this country? Snapper, I will never ever buy anything from you again and I will tell all my friends never to purchase anything from you. Your products are unreliable junk.

Gearbox (part number: 10011) on my string trimmer Model SST-18CL failed two days ago. I thought "no problem, just look online for an replacement Gearbox", Thinking Snapper a so called premium company who stands behind their products and would with no doubt manufacture replacement parts for their quality lawn equipment would have what I need. Was I wrong, so very wrong. I called several snapper service centers in my area and was told that snapper discontinued this model and does not manufacture replacement parts for this model. :(

I bought a new NXT walk-behind mower. 2 months after buying it needed a new motor that took 4 months to get. Then since that been in shop every year for months at a time. I would never buy another Snapper of any kind. They do not stand behind. They withdrew these mowers 1 1/2 years after coming out and we as purchasers are stuck with them. Paid 500.00 for Junk.

I bought this mower a year ago and it worked fine when I first bought it. After a few mowing cycles, it became harder to start. Finally, it would not start at all even after I replaced the spark plug and air filter. I always used fresh gas and even put fuel stabilizer in my fresh gas. Took mower into authorized repair dealer and was told that the carb needed rebuilding due to bad fuel. I found this strange since none of my other gas operated tools are having problems. Since I'm not going to pay $125.00 for a carb rebuild, I now have a useless piece of junk. Snapper used to mean quality but not anymore. Also, I tried to leave a negative review about the mower on Snapper's website and it was rejected due to "inappropriate content." I guess they consider anything negative about their products to be inappropriate! Unbelievable.

I purchased a snapper NXT two years ago. I can't even list all the trouble I have had with this machine. The one main problem is keeping mower deck belts from breaking. They are fifty dollars apiece at the dealer and I have bought at least five. The dealer made a modification but once again I had to buy another belt. I am at wit's end because this mower is useless.

I bought this 2015 model Snapper after years of an old school Snapper and thought I would get great service out of it. This is my second season with this mower and I have already had it in the shop 2 times for new belt, new blade, the drive wheel on the axle and the front steering unit and now the front end is getting hard to steer and the linkage on the front has come off. I wish I had know this was going to be a buy at 1600.00 and now 400.00 in repairs and going back now for a third time for more repairs and it is only been used about 15 times in a year and a half time. I will be looking to buy a different brand and if anyone ask I will say anything but a Snapper. Can't believe what a piece of junk.

Just bought this mower. Wish I had the older version. Too heavy. I know why it doesn't come with rear stand-up bars. Only Arnold could lift it. Drive would not engage first outing. Steering wheel too small. Difficult handling. Doesn't cut well. Wheels are really too small. I read another post that said something like "What a shame that a company with a great product is going down the tubes". I feel the same way. If I could get my money back I would return it now!

I've bought my Snapper brand new off the show room floor for $3,700.00. Got it home, was mowing and gas line inside tank came off. Back to shop. Mowing later same year just died. Back to shop. Mowing same first year belt brakes. Back to shop. Second year hydraulic hose breaks, back to shop. Oil leaking out of valve cover. Back to shop twice and still leaks. Third year front tires came unsealed, tubes put in. Fourth year. Bolt came out of muffler and muffler breaks off. Back to shop. Fifth year. Muffler falls off again and cushion on seat falls out.

We just bought this riding mower from Walmart on May 31, 2015 for our personal use. My husband has used it maybe 8 times since then. Thursday afternoon while mowing the yard, the mower quit and would not start. He ended it up pushing it to the garage. Now it won't even turn over. We paid over $1400 for this mower. Anybody have any suggestions?

I bought a Snapper self propelled lawn mower from Walmart last March for $300. And this year started to use it and it wouldn't start. Briggs & Stratton told me who to take it to here in town. When I called they said "we will pick it up". They called to tell me the gas had debris and everything else in it. We bought a new can of gas to use in it when we got it. They said I owe them $99.00. I asked what for and why didn't they tell me this before they worked on it? He said the charge begins when they find the problem. Also that $30.00 of that is for pick-up which they didn't notify me of when they offered to pick it up.

I purchased the 725EX model based on the proud Snapper name and also owning a riding mower of the same name. I found that my local Wal-Mart was selling this mower which made it easier to purchase. The first year I used it approximately 6 times just for trimming that my rider can't get to and stored it for the winter. This year when I brought it out for first use it wouldn't start. I brought to my very knowledgeable repairman and he not only told me that the carburetor was dirty but that this mower is NOT a Snapper! Snapper sold out their push mower division out to the McDonald's of the mower world... MURRAY. Watch out for this one folks!! Don't try to email the company support technicians either. The website has been moved or done away with. I am very annoyed and now I'm stuck with a junky $300+ mower. You will have to trust me since I can't locate my receipt anymore.

Snapper riding mower - I had it 3 years. I've fixed it every month. Replaced the belt 11 times. Mower bolts broke, seat rotted, now the fuse keeps blowing. Can't fix it and it's not a short. I'm very pissed off!

Purchased an SP 90 Snapper Lawn Mower. Engine choked on attempt to cut my grass on the first time I ran this brand new lawn mower. I went to Snapper's web site and found that I should take the lawnmower to Area Rent-Alls ,7900 Blvd. Westminster, Colorado 80030. I was advised that the problem was "stale" gas and that they would be back in touch with me in 10 to 14 days with more information. About 3 days later I get a call that they had fixed my lawnmower and I now owed $54.95. They never advised me of what they felt was needed to be done -- they changed the oil, changed the gas, sharpened the blade [all of this on a lawnmower that didn't even get through the first lawn mowing].

In 2011 I purchased a Snapper lawn mower from sears. It worked once that season, and would not start on the 2nd attempt. By then the short warranty had run out. A lawn mower is a seasonal tool, so you do not know if it will work until the season changes. I sent it for repairs and paid $99. The next summer, it started smoking and again it was returned for repairs. I was told that that make was discontinued, so the parts were hard to get. I paid another $99 to repair it. Two weeks ago, I took it out to prepare for the spring cutting and again, it did not start. It had to be taken back for repairs. A third $99 for repairs.

Purchased new Snapper mower 2/14/13 model#7800545 online, the biggest mistake I have ever made purchasing a mower. Mower was missing parts when delivered & had a bad battery. It about 6 to7 weeks to get parts to get mower started. Transmission went out in the first 2 months of use and has went out 3 times since and is in the shop now. The mower has been in shop for a total of 5 months for combined repair. Snapper dealer has been terrible. Can't believe nothing they say & Snapper tech support has not solved the issue. I guess court is only option left.

I had an old 1987 Snapper rear engine riding mower that I was still using 18 months ago. I decided it was time for a new one and bought the new generation 12.5HP RE130 rear engine Snapper. Not a cheap mower. What a mistake. I have had nothing but problems (speed selector had to be replaced, seat safety switch inoperable, parking brake lever broke off, on and on). Briggs & Stratton manufactures Snapper mowers. My local Snapper dealer, who is an authorized Briggs & Stratton repair center, said they received so many complaints that they have stopped selling Snapper mowers and "we will never sell another." This is one to stay away from. What a shame to see an American company ruin 30 years of good reputation.

In the early 1980s I first used my father's 8 horse snapper snowblower. In those days gas wasn't an issue. And this machine was 319 cc and powerful. I could and regularly did power through anything the plow dumped on the sidewalk. In the late 1990s I bought my first snapper 8 horse snowblower. It is not nearly as powerful as my father's which angered me at first, but after 16 years of regular use in the northland. Now approaching 2015 it still starts on the first or second pull and I have only had to replace the pull cord once. I didn't even replace it, just shortened the cord. I also replaced the belts once or twice. And the oil and plug regularly less than recommended. I always clean the augers of snow after use to prevent icing and freezing. This has been an issue when friends borrow it..causing belts to burn out. It has been a very reliable machine and I recommend snapper to anyone who wants an easy to work on quality snowblower that lasts.