Snapper Reviews

I have a Snapper walk-behind 82 volt 21" mower. It cuts great if I walk slow enough. The mulching blade doesn't have enough lift to pull the lazy grass up. I need a hi-lift mulching blade that is compatible with my model 1696777 mower or a faster rpm motor.... Please.

Have a old 15 yr Snapper and it still runs great. Got a new one and it stays in the shop with belt problems more than it is out. Never dreamed thousands would be wasted. The thing runs good but can't cut the grass, the belt breaks or comes off. We are too old to play ball and it is in the shop for the third time in less than a year.

Tried to get new cable. Snapper will only send complete unit which includes handle for 120.00!!! Labor estimate of 80.00 from shop. 400.00 mower, 2yrs. old, 200.00 to fix. Makes no sense for a CABLE repair.

I bought my Snapper 23/42 riding mower in the late fall of 2016. I was wanting a mower that was reliable. Since that time I had it in multiple shops so many times I can't remember. The spindles are always going out and I've also lost several belts to breakage. I'm only mowing an 1 acre yard once a week. The last time the spindle started to go out after I mowed the grass when it was higher than normal due to extra rain. This is only my 3rd riding mower since 1991 and this one is the worst for the money. I bought this mower from a dealer instead of the mowers at big box stores since I figured those would be built with cheaper parts but I got took on this Snapper SPX2342.

New Mower purchased 4/15. Has not worked since mid July. Today is 9/2 "Dealer is waiting for Parts". Supposed bolt broke, mower dead in water. I am left swinging in the wind. I have called multiple times.

I have had 3 Snappers so far and loved them. The first lasted 10 years, 2nd 8 years and the 3rd 9 and still running. You need to change oil every other hard use and don't forget to grease and oil every point needed.

My old Snapper was so good it moved dirt and it lasted years doing a grand job costing me very little maintenance and it rode very comfortable and I wish I had never given it away. They just don't make them like they use to anymore.

I've owned Snapper riders since 1975 and rarely had an issue. The Model 210 I recently purchased was discontinued after a year because of multiple issues- at least that has been my experience. Constantly losing gears, won't climb small hills, very loud, unable to clean mower deck. Muffler came loose after 1 week and lost 1st and 2nd gears after 2 months.

I am now retired, but I have used a Snapper both rider and push. I started cutting grass for myself and later a few elderly friends. I chose Snapper because it had plenty of power and durability. My choice in the line was a self propelled and a rear bagger. I also chose a riding mower with twin rear baggers, the mower had great suction, I could even drop the deck down and clean the sidewalks.

In regards to the widely known Snapper brand its reputation for reliability and quality products is only exceeded by the exceptional and professional level of customer service and support. While price is not the lowest it is important to remember that you get what you pay for.

Have had my Snapper commercial riding mower for a few years now. First in Florida then moved to Virginia. When we first got it the sealed transmission failed just before the warranty ended and had to be replaced, that being said I am not a fan of the sealed tranny because you cannot preform regular maintenance on it, however after 7 years of a good amount of use it is still does the job. The deck is needing to be replaced and will be looking for a new mower in the spring to keep up with our acreage of mowing.

Specs note max cutting height at 3.5". Mine is set at 3 1/16" maximum. In hot dry temps one needs to mow at least at 3.5". I suspect the deck hanger on the front can be adjusted to make this better, but:

Last month I purchased the model number listed above in the title from Walmart. I was reluctant due to the price but thought I would give Snapper a try. Shame on me! I should have stuck with my instincts and spent a little more to get a better product. Two main issues. First, the Line Dispenser attachment is ridiculous. It is the most complicated and time stacking process I have ever experienced to refill the line. The owners manual is laughable and offers no good way to do it. Better have lots of tools ready, a few people to help and about an hour of time on your hands.

I purchased a brand new hedge trimmer in March. I live in Illinois and it’s really cold here I’m March so I put this in the heated garage. I went to use it and straight out of the box the battery is flashing red. So I contacted Snapper. They said I had to have my receipt. Unfortunately we had just moved and my husband lost the receipt. So I sent photos of this new hedge trimmer. You can tell if something has been used or not so they agreed to send me another battery after I had to threaten to do a YouTube video and my son is on the radio so he will warn consumers not to purchase snapper products with a 60v battery.

I purchased the 33” professional riding mower 2 yrs ago. It has been a great disappointment when compared to previous products. First, the carburetor flooded the crankcase requiring installation of an in-line shutoff valve. Second, both front wheels fell off requiring replacement of the wheel bearings. Third, the steering gear failed requiring a 500 dollar repair. All in all, Briggs & Stratton has ruined what was a great product.

Told me my warranty was VOID because I CUT too much grass. The deck is gouging the lawn. Asked Snapper. They referred me to who I got it from, told by them I have to pay them for a new deck even though it was still under warranty. Because I used the mower... Snapper is a piece of expensive junk and should be sued.

54" deck was barely held in place by two tiny bolts. One broke, so I oversized them. The hood had little tabs where it was bolted together. Vibration broke the tabs, so I brazed the hood together. Should have been made of one piece. No wheel bearings... just plastic sleeves that wore out... just days before the warranty expired. Too many corners were cut instead of grass.

I have used this push mower just a month when the right rear wheel is just about falling off. It is a 4wd self propel mower. I bought it at Walmart. It was just 4 days past the 30, so they would not refund the money for the mower... I won't buy another major item from Walmart. Not buy another Snapper.

I bought a Snapper rider lawn mower new July 2015. He ran ok. But in April 2016 it started to now move on small incline and on flat ground. Took it back to Missouri to El-Mel. They said nothing wrong when they drove it. Took it home and back again. Not doing right again so they said they put a new engine in back and my husband said it needs new belt so they did that. July 2017 steering wheel came off. I made them come and get it and bring it back plus I said it wasn't moving hardly at all. Now 2018 the same thing but out of warranty so I have to PAY to have the belt put on again!!! They are a piece of crap and that's describing it nicely!!!

First summers use was in dealers shop for 6 weeks because factories assemble left out important part which affected blade movement, belts often break causing downtime with trip to dealers shop.

Bought this mower used (11 years old) was well taken care of and works like new. Very good brand. When this one quits I will buy a new one without hesitation.

It's like having a Mini Bush Hog almost indestructible, I have always liked the Snapper Comet Riding Mower!!! Also, it is easy to work on if you have a mishap.

I have a 2008 Snapper garden tractor with a mower deck. It always starts easily and runs strong. It mows well and enthusiastically does all that I ask of it including hauling large loads of firewood on a trailer. The only problem I've had involved mice taking up residence in the engine compartment and chewing on the wiring.

Bought my ST2446 24 HP. riding lawn mower with 46 in. mowing deck on 06/28/2018 at WalMart. On 06/29/2018 started mowing. 10 minutes into mowing the right front wheel fell off. Called Snapper Customer support, asked if they could send me an e-ring. SS said I would have to take it to a certified Snapper Dealer, unfortunately the only one available is about 40 miles from where I live. He said he would email me a list of certified repair facilities close to me. Never received a list from SS. I finally found the parts, 3 washers, e-ring and rubber cover. Straightened parts in a vice, jacked up mower and re-installed wheel. About 2 hours wasted due to poor workmanship. If it falls off again within 30 days, I will take it back to WalMart for a refund. Warranty is like most other warranties. Customer has to take to a certified support dealer who may get to it within a month or so. MAYBE???

VERY DISAPPOINTED with the 23/42 (2691450). Before I even used it to mow, the Brake Pedal froze (broke). That's POOR QUALITY (breaks BEFORE even using it). That really concerns me about the quality, if it really will last or something else breaks. Dealer had to come get it. He wouldn't trade it for a new one, & would cost $500+tax for a new one. That's also POOR CUSTOMER service. Also, purchased it brand new. I know it is under warranty, but now I will have a NEW REPAIRED model, instead of a NEW NEW model. I previously had a Snapper Zero Turn, but as of now, I don't think I will buy another Snapper, & unfortunately I am stuck with this one.

SCAM! I don't usually write review unless I feel like it was an incredible experience, or a horrible experience, and this happens to be on the horrible side. A couple weeks ago, I contacted Snapper looking for a photographer to shoot a vacant condominium that I was listing for sale, on behalf of a client here in Seattle, WA - USA. The price was $150/Shoot which seemed to be okay, and the photographer Charlie was friendly enough, so I thought why not try out a new photographer, since my old photographer moved to Florida. The results were the biggest garbage you've ever seen. A 2 year old with a Razor Flip Phone could have produced better photos than what Charlie produced. So what did I do, I reached out requesting a refund. After a lot of back and forth over 5 days they came to the conclusion that because he did the 'Job' they wouldn't be refunding me.

I have owned Snapper mowers since 1977 and this is my last one. I have a 21 inch walk behind that requires new parts constantly for the drive mechanism. I finally got tired of feeding the beast new parts and decided to remove the mechanism and make it a push yourself mower. Four hours and a grinder and cold chisel and large hammer just to disassemble this poorly designed piece of work. Hope they saved a fortune in manufacturing because the shortcuts are glaring when you take this monster apart. This is my last American designed mower.

I see complaints about the 1 inch strip of grass not cut when using this mower. What I found out, after extensive research is an answer for it. You will need to purchase a "High Lift" blade (not mulching blade) and bag your grass. You likely will be able to use the side discharge, but not the mulching attachment. Mulching blades no matter what brand I have tried are not made to lift the grass for a clean cut. It seems to be a problem with every mulching mower I tried to include Honda, Toro, Ariens, Cub Cadet and Troy Built mowers.

Bought a Snapper mower self propelled. Cuts terrible, leaves a strip of cut grass on the left side so you have to go over your lawn twice to get all the cut grass. Not pleased at all. Want to warn others of this. Stay away from Snapper if you don't want to cut your grass twice. Had an old mower of 15 years old and it did a better job.

6-8-17 I purchased from Walmart a Snapper SP65 self-propelled mower. Followed directions, put oil and gas in. Immediately the oil poured out from engine onto top deck and out the bottom from where the blade comes out of deck, all out onto my cement garage floor and cement driveway. I called Snapper 800 number. They had no clue. I'm taking it back to Walmart tonight, 6-9-17.

No longer a quality mower (Commercial Snapper Ninja Lawn mower): Commercial welded deck welds broke right out of the box new. This is not the same Snapper of the one I bought 20 years before. You might as well buy a cheaper one like a Honda. Never another Snapper! Very poor customer service!

I bought this thing (Snapper 190cc) brand new based on name recognition. When it cuts it leaves a swath of uncut grass on the left side about an inch wide. I resharpened the blade. No help. I asked Snapper for help. None offered. I asked for a refund. None given. What an expensive piece of garbage. Will sell it at a cut rate price and buy a Toro.

On Sept. 19, 2016 I purchased my second Snapper 28" Ryder with rear bagger. Previous 1990 Ryder bagger supports were schedule 40 pipe and the 2016 model now use tubing. The tubing has stress fracture when collecting grass clippings and tend to break. Local dealers fail to replace this defect part as determined by Snapper. This quality product has disappeared since 1990's and we are left with completive pricing junk.

We bought a brand new Snapper 21" Steel Deck FWD-HD Speed Walk Behind Mower (Self-propelled) in September 2016. My husband started it briefly upon its arrival, and it was stored in our dry garage since then. We have attempted to start it, and it will not fire up. He cleaned the spark plug, drained the fuel and put in new, checked the oil, fuel filter, everything that he could think of. The "manuals" for the Briggs-Stratton lawn mower engine are a joke. It referred us to a "fuel shut-off" that doesn't even exist on this mower motor (yes, we are aware the manual addresses mowers with/without a choke and even key start). The "frequently asked questions" we were referred to were not beneficial; we have viewed others on YouTube who have suffered the same plight as us. We are thoroughly disgusted with Snapper and Briggs and Stratton for apparent dysfunctional merchandise and lack of customer support.

Snapper 21 in push mower rear wheel drive - I purchased the mower 3 weeks ago from local authorized dealer. I used the mower for the first time 2 days ago and it did not cut tall grass evenly. One of the wheels was not making constant contact with the lawn or ground. I returned to the dealer and was told that was normal for Snapper mowers. This was the same dealer that told me how quality the brand was and the specific mower was. He said he did not see an issue he could repair. He said if he sent the mower back to the manufacturer they would not replace or repair the mower. He said they would tell him nothing was wrong with the mower.