Snapper

I am now retired, but I have used a Snapper both rider and push. I started cutting grass for myself and later a few elderly friends. I chose Snapper because it had plenty of power and durability. My choice in the line was a self propelled and a rear bagger. I also chose a riding mower with twin rear baggers, the mower had great suction, I could even drop the deck down and clean the sidewalks.

In regards to the widely known Snapper brand its reputation for reliability and quality products is only exceeded by the exceptional and professional level of customer service and support. While price is not the lowest it is important to remember that you get what you pay for.

Have had my Snapper commercial riding mower for a few years now. First in Florida then moved to Virginia. When we first got it the sealed transmission failed just before the warranty ended and had to be replaced, that being said I am not a fan of the sealed tranny because you cannot preform regular maintenance on it, however after 7 years of a good amount of use it is still does the job. The deck is needing to be replaced and will be looking for a new mower in the spring to keep up with our acreage of mowing.

Specs note max cutting height at 3.5". Mine is set at 3 1/16" maximum. In hot dry temps one needs to mow at least at 3.5". I suspect the deck hanger on the front can be adjusted to make this better, but:

Last month I purchased the model number listed above in the title from Walmart. I was reluctant due to the price but thought I would give Snapper a try. Shame on me! I should have stuck with my instincts and spent a little more to get a better product. Two main issues. First, the Line Dispenser attachment is ridiculous. It is the most complicated and time stacking process I have ever experienced to refill the line. The owners manual is laughable and offers no good way to do it. Better have lots of tools ready, a few people to help and about an hour of time on your hands.

I purchased a brand new hedge trimmer in March. I live in Illinois and it’s really cold here I’m March so I put this in the heated garage. I went to use it and straight out of the box the battery is flashing red. So I contacted Snapper. They said I had to have my receipt. Unfortunately we had just moved and my husband lost the receipt. So I sent photos of this new hedge trimmer. You can tell if something has been used or not so they agreed to send me another battery after I had to threaten to do a YouTube video and my son is on the radio so he will warn consumers not to purchase snapper products with a 60v battery.

I purchased the 33” professional riding mower 2 yrs ago. It has been a great disappointment when compared to previous products. First, the carburetor flooded the crankcase requiring installation of an in-line shutoff valve. Second, both front wheels fell off requiring replacement of the wheel bearings. Third, the steering gear failed requiring a 500 dollar repair. All in all, Briggs & Stratton has ruined what was a great product.

Told me my warranty was VOID because I CUT too much grass. The deck is gouging the lawn. Asked Snapper. They referred me to who I got it from, told by them I have to pay them for a new deck even though it was still under warranty. Because I used the mower... Snapper is a piece of expensive junk and should be sued.

54" deck was barely held in place by two tiny bolts. One broke, so I oversized them. The hood had little tabs where it was bolted together. Vibration broke the tabs, so I brazed the hood together. Should have been made of one piece. No wheel bearings... just plastic sleeves that wore out... just days before the warranty expired. Too many corners were cut instead of grass.

I have used this push mower just a month when the right rear wheel is just about falling off. It is a 4wd self propel mower. I bought it at Walmart. It was just 4 days past the 30, so they would not refund the money for the mower... I won't buy another major item from Walmart. Not buy another Snapper.