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Reviewed Nov. 30, 2022
Have a old 15 yr Snapper and it still runs great. Got a new one and it stays in the shop with belt problems more than it is out. Never dreamed thousands would be wasted. The thing runs good but can't cut the grass, the belt breaks or comes off. We are too old to play ball and it is in the shop for the third time in less than a year.
Reviewed May 23, 2022
Tried to get new cable. Snapper will only send complete unit which includes handle for 120.00!!! Labor estimate of 80.00 from shop. 400.00 mower, 2yrs. old, 200.00 to fix. Makes no sense for a CABLE repair.
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Reviewed Sept. 5, 2021
I bought my Snapper 23/42 riding mower in the late fall of 2016. I was wanting a mower that was reliable. Since that time I had it in multiple shops so many times I can't remember. The spindles are always going out and I've also lost several belts to breakage. I'm only mowing an 1 acre yard once a week. The last time the spindle started to go out after I mowed the grass when it was higher than normal due to extra rain. This is only my 3rd riding mower since 1991 and this one is the worst for the money. I bought this mower from a dealer instead of the mowers at big box stores since I figured those would be built with cheaper parts but I got took on this Snapper SPX2342.
Reviewed Sept. 2, 2021
New Mower purchased 4/15. Has not worked since mid July. Today is 9/2 "Dealer is waiting for Parts". Supposed bolt broke, mower dead in water. I am left swinging in the wind. I have called multiple times.
Reviewed Aug. 13, 2021
I have had 3 Snappers so far and loved them. The first lasted 10 years, 2nd 8 years and the 3rd 9 and still running. You need to change oil every other hard use and don't forget to grease and oil every point needed.
Reviewed July 29, 2021
My old Snapper was so good it moved dirt and it lasted years doing a grand job costing me very little maintenance and it rode very comfortable and I wish I had never given it away. They just don't make them like they use to anymore.
Reviewed April 28, 2021
I've owned Snapper riders since 1975 and rarely had an issue. The Model 210 I recently purchased was discontinued after a year because of multiple issues- at least that has been my experience. Constantly losing gears, won't climb small hills, very loud, unable to clean mower deck. Muffler came loose after 1 week and lost 1st and 2nd gears after 2 months.
Reviewed Sept. 14, 2020
I am now retired, but I have used a Snapper both rider and push. I started cutting grass for myself and later a few elderly friends. I chose Snapper because it had plenty of power and durability. My choice in the line was a self propelled and a rear bagger. I also chose a riding mower with twin rear baggers, the mower had great suction, I could even drop the deck down and clean the sidewalks.
Reviewed Aug. 31, 2020
In regards to the widely known Snapper brand its reputation for reliability and quality products is only exceeded by the exceptional and professional level of customer service and support. While price is not the lowest it is important to remember that you get what you pay for.
Reviewed Aug. 30, 2020
Have had my Snapper commercial riding mower for a few years now. First in Florida then moved to Virginia. When we first got it the sealed transmission failed just before the warranty ended and had to be replaced, that being said I am not a fan of the sealed tranny because you cannot preform regular maintenance on it, however after 7 years of a good amount of use it is still does the job. The deck is needing to be replaced and will be looking for a new mower in the spring to keep up with our acreage of mowing.
Snapper author review by ConsumerAffairs Research Team
Snapper was founded in 1894 as a lumber industry company. Its name comes from their first lawn mower design, which reminded the inventor of a snapping turtle.
Riding mower variety: Snapper creates zero-turn, rear engine and tractor-style riding mowers.
Flexible yard size: A broad model selection accommodates small to massive yards.
Debris management: A two-stage system handles the debris going through the engine.
Hydrostatic transmission: This transmission type is similar to a car, providing easy steering controls.
Speed shifting: Quick shifting gives the homeowner the responsive control they want.
Snapper Company Information
- Company Name:
- Year Founded:
- 2299 North Military Trail
- West Palm Beach
- Postal Code:
- United States
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