HomeAdvisor (Powered by Angi) Reviews

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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    How do I know I can trust these reviews about HomeAdvisor (Powered by Angi)?
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    Page 51 Reviews 9636 - 9836
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Dec. 14, 2017

    Garage Door Spring Repair - Vendor replied to HomeAdvisor query promptly. He was professional and cordial. Was able to meet our time requirements with a reasonable cost. Showed up on time and fixed the issue for a cost less than the maximum quoted. His performance matched the ratings in HomeAdvisor.

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    Verified purchase
    PriceStaff

    Reviewed Dec. 14, 2017

    Very professional and courteous and did the job at the price quote that was set. The employees had Picture ID's and uniform shirts and we were notified in advance as to when they would arrive. They did an on site inspection before quote. I would recommend this company.

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    Verified purchase

    Reviewed Dec. 14, 2017

    Glad to easily find reviewed service providers. Easy to use and I like the fact that reviews are submitted by individuals who have actually used their services. I really try to find companies that friends or family or others recommend.

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    Installation & SetupStaff

    Reviewed Dec. 14, 2017

    B.J. Trim Carpentry Inc - This company was very professional. They did excellent work. I was totally satisfied. The crown molding he installed totally finished off my home. I would definitely recommend them to my friends.

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    Verified purchase

    Reviewed Dec. 14, 2017

    I was impressed with how simple the process was and with the work that was conducted. I had a garbage disposal replaced. I asked them to purchase the disposal on my behalf and install it. I was grateful for the one-stop shop.

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    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Dec. 14, 2017

    I had a new kitchen range installed, which had to be larger than the 1/2 inch pipe. The plumber was able to cut off piping to the backyard and run a new line to the range. The work was done on time and as stated by the professional. The worker was clean, professional and courteous.

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    Verified purchase
    Customer Service

    Reviewed Dec. 14, 2017

    My husband has been a master electrician all his life. When he recently retired we thought he might do some sides jobs after HomeAdvisor called him. The price was $350.00. After he told me he did this we called them and found out it is really just a company that sells leads. That is OK but what they failed to disclose is they sell the leads 3 times. I finally got that info after insisting I speak to a manager. We never took any leads from them and cancelled the service 3 hours after we signed up after we found this out and went to the bank and cancelled the payment on our credit card. Now trashy bill collectors call us and we have received bills ranging from $400.00 to $1250.00. This is deceptive trade practice. BTW, no one checks out who comes in your house. My husband has been checked out before because he has worked at schools and hospitals and it takes days, not hours so they are lying on their commercials.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hello, We're sorry to hear about your experience, we wish it could have been a longer and more positive one. After investigating this matter, it appears you had disputed the membership fee in addition to being completely refunded. This effectively resulted in two refunds and added a balance for one of them back onto your account. We also see that the chargeback was successfully disputed on our end last month which means you have been refunded the correct amount and your account has been pulled from collections. Additionally, we absolutely background check our pros, please find more information about the screening your husband went through here: https://www.homeadvisor.com/screening/. If you would like to speak with a rep further, please send your contact info to emailus@homeadvisor.com. -HASupport

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 14, 2017

    The website was easy, referrals easy to follow-up on. Communication with the potential hire and HomeAdvisor was fast. Junk King came, had no issue with what was to be removed, took payment in all forms, cash, check, credit, debit. The people removed everything quickly.

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    Verified purchase
    Customer Service

    Reviewed Dec. 14, 2017

    HomeAdvisor provided helpful information and suggested quality installers for our garage door. In this day of internet reviews it is hard to know how trustworthy anyone is. I took a chance and was very happy with all. HomeAdvisor did not pressure us into any purchase or quick decision, but provided information in follow up emails. I would use them again on The next project.

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    Verified purchase

    Reviewed Dec. 14, 2017

    We were very happy with the work that we had done by Balcones Painting, in Erie, PA. I will be using HomeAdvisor again and I will tell all of my friends to use HomeAdvisor for all of their home projects.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 14, 2017

    I needed to make a number of repairs to my house at the end of the year. It was difficult to round up my usual contractors, who were all booked up into the new year. However, through HomeAdvisor I met great new contractors who got the work done quickly. I'm impressed.

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    Verified purchase
    Customer Service

    Reviewed Dec. 14, 2017

    I had trouble using their website, but called customer service and they provided the name of a reliable contractor. I prefer talking to a person over navigating a website. Some companies don't make their customer service as easy to find or use.

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    Verified purchase

    Reviewed Dec. 14, 2017

    Remove and Replace driveway. Connected two Downspout Drains on the south side of my house to a French Drain that emptied into a Storm Drain. Added a French Drain across my backyard and connected it to two downspout drains on the north side of my house and connected all to the Storm Drain.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 14, 2017

    Junk removal - The company hired was excellent in all areas - pricing and quality of work. They were on time and finished the job in a timely manner (we needed it finished in one day). I would definitely use HomeAdvisor to find other services if needed.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 14, 2017

    We have used HomeAdvisor two times and are fans, we will definitely call you for our next project. Both times we had a response in minutes and we hired both of your recommendations. We especially like the feedback feature, we were able to read about the people before hiring them.

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    Verified purchase

    Reviewed Dec. 14, 2017

    HomeAdvisor provided me immediately with 3 companies in my mother's location that did fall yard cleanup work. I immediately received a call from Patuxent Property Maintenance. An estimate was done and the work was scheduled and completed to our satisfaction. Thank you HomeAdvisor.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 14, 2017

    Microwave oven replacement - Work was done quickly and efficiently. I would recommend Handy Pro to my neighbors. Technician was "Sam". 5 stars for him. Work required knowledge of the process and he had the experience. He was able to modify the existing bracket and was able to circumvent that problem.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 14, 2017

    They handled everything very well. I called and within 15 minutes Chris responded. He was very professional and courteous. He took my information and scheduled my appointment. I would strongly recommend HomeAdvisor if you are looking for home security.

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    Verified purchase
    Staff

    Reviewed Dec. 13, 2017

    Water Heater replacement - HomeAdvisor put me in contact with several different companies. I was able to pick the one that I felt was best for me. The person I spoke with was courteous and professional. It was a great experience. This was my second time using HomeAdvisor. I will use them again.

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    Verified purchase
    Customer Service

    Reviewed Dec. 13, 2017

    I was very happy with everything about this company and my project (New central humidifier) with one of their contractors. From the immediate callback, clear communication, fair pricing and efficient and knowledgeable technician, the project was very smooth. Very good first experience with HomeAdvisor.

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    Verified purchase
    PriceStaff

    Reviewed Dec. 13, 2017

    We needed our bathroom and kitchen cabinets redone. The cabinets were laminated and we wanted to change the color. The cabinets were sprayed over. We thought the price to be a bit high but we are satisfied with the job, this is a husband-wife team. They are very friendly!

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 13, 2017

    Using HomeAdvisor was quick and easy. Website was extremely easy to use. I made a request and received a call from the service company almost instantly. Job was completed the following day. Excellent overall experience. Not sure the process could have gone any smoother.

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    Verified purchase

    Reviewed Dec. 13, 2017

    Received a recommendation and used this contractor. The contractor was wonderful. I gave the contractor an excellent rating and feel confident that I could use this service again when I next need to find someone to do work at my home.

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    Verified purchase

    Reviewed Dec. 13, 2017

    I have now used Home Advisor for 3 projects last month. I have been very happy with all of the businesses I have chosen for the projects. Will definitely be using Home Advisor in the future. I plan on finding a general handyman for small jobs around the house.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 13, 2017

    I have used Home Advisor for every project since I bought my condo two years ago. They are easy to use online, but I love that their customer service agent calls me to check in before and after a project is complete. I can explain to them exactly what I need done, and they help me find the right person or company for the job. A good example is when I remodeled my bathroom, I was confident enough to do the tile work, but had no idea how to take out the tub and place a new one, I received a few quotes, but settled with a company that would help me DIY, and didn't charge me a ton of money. The owner of the plumbing company was nice enough to help me turn my dresser into a vanity at no extra cost. Home Advisor makes the process stress free, and I rely on them for all my home projects. It's nice to know they have your back when going into a project :).

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    Verified purchase
    Customer Service

    Reviewed Dec. 13, 2017

    Found Home Advisor through a google search and was very pleased with my experience. The website was easy to navigate and I appreciate the calls from customer service before and after the work to ensure things were satisfactory. Most importantly, the plumber they recommended was STELLAR. I will definitely use Home Advisor for all my contracting needs.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 13, 2017

    Jersey Pest gave me a FAIR PRICE for EXCELLENT SERVICE, especially since they answered a service call at 7:00 on a weeknight. They worked for 3 hours until they were absolutely certain all entryways were closed off except for a single one-way exit tunnel. They were knowledgeable, courteous, & guarantee no squirrels for 3 years! Jersey Pest was the BEST! Worth every dollar for their expertise!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 13, 2017

    The company AAA dependable was great. Jeff the gentlemen that I spoke with outstanding. My cesspool was pumped in August and then I find out that it has to be done again. I was just livid. I contacted Home Advisor and this company was the first to call and I spoke with Jeff told him about what happened came next day serviced my overflow that she have been done initially. Very happy with his work and told me I have any problem he comes back not like the other company. They said it was not guarantee you must have had something running.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 13, 2017

    I was impressed with the quick response and the crew availability was able to accommodate the projects needs. Worked out, great quick response, professional response to all my business needs. Crew was neat, cleaned up removal and sent necessary photos required for project.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 13, 2017

    Was basically happy with the recommendation. Mr. Kleanz reps showed up on the day scheduled and completed the job satisfactorily. They were friendly and courteous. I think HomeAdvisor is a great service for people who lack handyman talents or are unable to do the work for whatever reason. It's good to have a company vetted by someone before hiring them. I will probably use HomeAdvisor again. However, not so many emails, please.

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    Verified purchase

    Reviewed Dec. 13, 2017

    This is the third time I have used Home Advisor for assistance and have not been disappointed. So far, they have referred reputable companies that have treated me fairly. I will be using them in the future for other projects. I would definitely recommend this service.

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    Verified purchase
    PriceStaff

    Reviewed Dec. 13, 2017

    This was our first time using Home Advisor and it was excellent and super easy to use. They connected me up with a reputable drywall person who did a great job for a reasonable price. All around we are extremely happy with the results.

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    Verified purchase
    Staff

    Reviewed Dec. 13, 2017

    Finding a plasterer that will work in your home around the holidays is extremely hard to find. Through Home Advisor the task was simplified because available people called looking for work. I did not spend time calling answering machines or being told "I'm Booked" The person(s) that were available got work. I think it's a great concept, plus the ability to read the reviews helped me find the right guy based on work done, so it matched the right person with proper expertise with the job.

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    Installation & SetupStaff

    Reviewed Dec. 13, 2017

    Hired H&D Home Repair, LLC to put roof Christmas lights Nov 23rd 2017, today is December 4 2017. I got ripped off. Paid half of $800. The owner has given me the runaround. No installation or money back. Every day has been an excuse on why he hasn't installed it. I was fed up yesterday and ask for a refund. He's now stating he will mail me a check made out to cash. Which is a lie. I have all texts and receipt of deposit. I will report all this to the police department. I went to address of his company and he disappeared. I googled him and he's rated a F with BBB. Has another open case for $5000 he ran off with as well another for $800. I'm hoping HomeAdvisor whom recommended him or the police department will resolve this issue.

    I want my money back. He tries to talk over you when you talk and always has a reason why he hasn't done the job or can't bring back the $400 cash. He's a con. Stay far away. Less, as well this same owner owns the company Home Fix Construction, LLC, which was banned from HomeAdvisor. I don't know how same owner is able to come back on with different LLC. I made a formal complaint to BBB & NJ Attorney General of Consumers. He has scammed a lot more people. HomeAdvisor has not helped me on this matter after several attempts to rectify.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Chris, We're sorry to hear this. It appears you have already been in contact with our Customer Solutions. If there is any further assistance we can offer, please contact the resources you've been provided or reach out to emailus@homeadvisor.com and a rep will follow up. -HASupport

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Dec. 13, 2017

    Bill ** at The Plumbing Artisans was fantastic! Quick to come out and the price was great. He recommended what kind of toilet, sink and tub to get and we are very happy with them. His work was clean and quick.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 13, 2017

    Kitchen floor ceramic tiles needed grout repaired, whole floor needed regrouting and sealing. Two small bathrooms needed tiles cleaned, regrouted and sealed. Worker was timely, efficient and cleaned up when done. Job was costly, but done well. Dealers ng with HomeAdvisor was a positive experience and I would do it again.

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    Verified purchase
    Customer ServiceContract & TermsPrice

    Reviewed Dec. 12, 2017

    This was my first time using HomeAdvisor and I was certainly not disappointed. The company that was recommended called me immediately and provided an on-site quote within hours. I was scheduled for the job (palm tree removal) and they performed professionally. All terms of the agreement were satisfied. I have no complaints.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 12, 2017

    Love HomeAdvisor. When I have a project l go to HomeAdvisor. I have never been disappointed. Will use them again and again. I have a lot of people to chose from. They will call you immediately, that I like. Can get estimate and if too high I can make another choice. Never been disappointed. Will recommend them to anyone who has a project no matter how big or small. Always send out well qualified people.

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    Verified purchase
    Staff

    Reviewed Dec. 12, 2017

    Very professional And felt like talking to a good friend. Very Impressed. They found me the best person for me to accomplish the help I needed. Will use them again when needed. Hope to have as good as experience as I had this time around. Thanks.

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    Verified purchase
    Staff

    Reviewed Dec. 12, 2017

    Asbestos Abatement- Upon entering my inquiry, I was connected with a qualified contractor. Contractor dispatched an estimator within several hours. By the end of the day I had made arrangements to have the work completed 2 days hence. Work was completed, promised. Excellent job.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 12, 2017

    Great service. Prompt and professional. I will be recommending to anyone and everyone. They narrowed down what I needed and sent me information right away. Not only were they quick, they sent out a very professional company. Thank you HomeAdvisor, I am very pleased.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 12, 2017

    I was immediately connected with a provider upon submitting a form. This service is wonderful!! I was looking for fast service and got help to arrive to my house within three hours. Work completed the same day within 15 minutes. Price was very reasonable.

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    Verified purchase

    Reviewed Dec. 12, 2017

    HomeAdvisor put me in contact with Premier Heating & Cooling. I needed my boiler repaired to get radiator heat. The company HomeAdvisor found for me did a great job. I hope the website can find me a reliable & reasonable snow removal company.

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    Verified purchase

    Reviewed Dec. 12, 2017

    Chimney Sweep - Satisfied with every aspect from recommendation to completion. Appreciate the fact that all service is vetted in advance. In this day and age, we don’t have time to get all those estimates and make all those appointments anymore. Many thanks.

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    Verified purchase
    Daniel increased rating by 2 stars.
    Customer ServicePunctuality & Speed
    After a positive interaction with HomeAdvisor (Powered by Angi), Daniel increased their star rating on Jan. 24, 2018.

    Updated review: Jan. 24, 2018

    Although I have had mixed results with HomeAdvisor pros, I can see that they try to make things better and listen to feedback. It is a great site for getting quick responses from a large number of pros. Not as good for getting people to bid on small jobs and there have been a few contractors who try to use speedy responses to overcharge. I can see the improvement so will continue to use them when I think it is appropriate.

    Original Review: Dec. 12, 2017

    I've used Home Advisor a number of times and have had a mixed experience. Often no one is interested in the job and there is no response. This is particularly true of small jobs. Next, some contractors rush to get to you quickly and overcharge you before anyone else can offer a competitive bid. This is particularly true of minor emergencies when you are more desperate. I have had one great experience, however, when I took the time to ensure people gave me written, competitive bids. Of course, now that I know this, I realize I can do this on my own and question the value added by Home Advisor as in most cases, it seems to work more in favor of the contractors than the consumers.

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    Verified purchase

    Reviewed Dec. 12, 2017

    I like to use HomeAdvisor a lot. This is third time I use this website to find right person to finish my project in one year. That website help me finished my project easy and fast. I will use it again when I need.

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    Verified purchase

    Reviewed Dec. 12, 2017

    Door repair - Needed help as quickly as possible. HomeAdvisor presented two companies with recommendations. One was able to come within 30 minutes and completely the job as needed. I has used HomeAdvisor previously and was also pleased with the recommendations that were sent for review and possible hire. Will definitely use their services again.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 12, 2017

    HA quickly provides a list of contacts who are professional, direct, fast and candid about the project. Also, the contractors seem to value their good ratings from HA yet do not pester customers to supply these ratings. I have lived in various parts of the country and realize some areas have more HA listings than others.

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    Verified purchase

    Reviewed Dec. 12, 2017

    I was using spare time to search for a Tree Service company, and HomeAdvisor somehow took over my search and sent information to me immediately. I did not ask for their choices is companies, but they sent them anyway, and I am glad they did as I would probably put it off again for a while. One of the companies contacted me right away, being Paradise, and made a good deal and did a good job.

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    Verified purchase
    Staff

    Reviewed Dec. 12, 2017

    Great company to do business with. Our job was a small project but needed to be done. They were responsive and completed the job as promised. No more rainwater pooling up by the front entry. Walkway looks fantastic now!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 12, 2017

    Scott did a great job fixing our broken fence. He was on time, professional, pleasant, and got it done when he said he would. He also fixed our broken steps to our deck. I would hire him again without question.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Dec. 12, 2017

    I have found HomeAdvisor to be easy to use, They have given me quality referrals. In each case the firm has shown up on time and were knowledgeable about the work. The pricing has been reasonable. As important, the workers have been polite and seem eager to do the job as I have desired (as appropriate).

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    Verified purchase
    Customer Service

    Reviewed Dec. 12, 2017

    Impressed after filling out my project request (widening my driveway). Got phone calls to give me estimates. And that HomeAdvisor followed up on my request, and inquired on the results of this concrete project. I have already recommended this site to others wanting projects done.

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    Verified purchase
    Customer Service

    Reviewed Dec. 12, 2017

    My uncle works in heating and cooling and told me never to hire someone I didn't know. When all his contacts fell through on a cold Saturday when I needed maintenance to my furnace, HomeAdvisor did not disappoint. I got quick response and full transparency with free reviews & recommendations.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 12, 2017

    Energy Today - This company is very Professional, Courteous and was on time. As a veteran we appreciated their professionalism and would definitely hire them again in the future. They explained their work, made sure we knew how the electrical trip would respond, they took their time and did an amazing job.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 12, 2017

    We are very pleased with our new 1000sqft deck that Ben Bone Construction built for us. On time, on budget and very satisfied. Service and professionalism were outstanding and we will enjoy our new deck for year to come. Thanks Ben Bone Construction!

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 12, 2017

    Gutters cleaning - They were very prompt and did the work in one day. Cleaned up so there was no debris on the lawn. Prime also called and followed up after I called and left a message. Quote me a price and was able to give me a little discount after I said what I was able to pay.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 12, 2017

    They did a good professional job. On time, courteous and prompt. Very pleasant people. They knew their job really well and I would recommend their services to others who are in need of wall mounting. I will be contacting them in the near future.

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    Verified purchase
    Customer Service

    Reviewed Dec. 12, 2017

    HomeAdvisor always give me immediate suggestions on my home projects. The suggestions they give are top notch. I especially loved that with this project (Home Insulation) they even called to follow up if I were happy with them. I am, and I’ll continue to use them for my future projects. Thanks HomeAdvisor!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 12, 2017

    HomeAdvisor is a quick and easy way to find quality, trustworthy service and home repair workers! I liked that I put in an online request, and the service person called me. Saved me from playing phone tag. Will definitely use over and over again.

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    Verified purchase
    PriceStaff

    Reviewed Dec. 12, 2017

    My experiences with HomeAdvisor and contractors was very positive. I have used them several times and was always satisfied. Workers were professional and work was done right and for good price as a rule. HomeAdvisor contacted contractors promptly and they in turn contacted me in a timely fashion.

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    Verified purchase
    Customer Service

    Reviewed Dec. 11, 2017

    Was so happy to find this site. It's user friendly, and you can directly notify the company you select that you wish them to contact you for an appointment. I went on the HomeAdvisor website, and requested a company to call. They called me the next day. Very impressive.

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    Verified purchase
    Installation & SetupPunctuality & Speed

    Reviewed Dec. 11, 2017

    I had large drywall holes due to plumbing repair/inspection. I was impressed how quickly I received appointment requests from contractors in the area. Once I selected a contractor, they did the work the very same day and I'm very happy with the results.

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    Verified purchase

    Reviewed Dec. 11, 2017

    Used HomeAdvisor for researching companies for coating garage floor. Information provided by HomeAdvisor was comprehensive, informative and very helpful (especially the reviews). Chose one of the companies listed by HomeAdvisor and very satisfied with the work performed.

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    Verified purchase
    Customer Service

    Reviewed Dec. 11, 2017

    I was pleasantly surprised on the promptness in their response. Their suggested Pro was spot on. Couldn't have gotten this company without them. I would not have been able to find the vendor on my own. Yes, Yes, I am absolutely pleased with the help I received from HomeAdvisor.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Dec. 11, 2017

    Company was prompt and thorough. Did not charge any extra fees after arriving. Cleaned dining room chairs, 5 cushion sofa and even the throw pillows. Employees very careful not to disrupt or mess any other part of our home. I will definitely use this company again when I am ready to do our carpets.

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    Verified purchase

    Reviewed Dec. 11, 2017

    I was contacted by a local company within minutes of my search. My no heat issue was resolved in hours. Very satisfied with HomeAdvisor and Anchor Bay Mechanical. I hope if I'm ever in need again I can use HomeAdvisor to help me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 11, 2017

    I would not mind working with 3 day blinds in future. But they use different customer reps who do not communicate previous phone calls. I had told them I was not ready just yet but everyday the calls kept coming?

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    Verified purchase
    PriceStaff

    Reviewed Dec. 11, 2017

    Would recommend Barilla's Lawn and Tree Care: Great job and fair price! I was so happy to find this service! I just recommended them to a friend as well. The service is professional and the job was done extremely well. We added some flowers and unfortunately, my palm tree was dead and they took it away, too.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 11, 2017

    Heat pump stopped working. Your recommendation of Lanier Heating was excellent. They responded quickly and their fee was very reasonable. The owner's wife kept me apprised of their technician's arrival, which was the owner. Great family business. I highly recommend.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 11, 2017

    HomeAdvisor responded very quickly. Later I wanted to get back to the person I had talked to and I couldn't find his info from you. This was a nuisance. By trying to find him I triggered your sending other contractors.

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    Verified purchase

    Reviewed Dec. 11, 2017

    So far all the fixing up projects I needed to have done I found through HomeAdvisor. Gives you plenty of options and detail information on the businesses. Majority of the time you are reading the reviews to hear what others have to say about the business and so far they have been accurate. I am going to continue using HomeAdvisor and would definitely recommend and have recommend to others.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 11, 2017

    Received responses from 2 of the 3 companies listed. This was my first use of HomeAdvisor and was pleasantly surprised by the prompt service and the credentials of the responders, all with current Virginia tradesman licenses. The "service call" fee was reasonable.

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    Staff

    Reviewed Dec. 11, 2017

    Scott was the first contractor you sent my way. He was awesome and you made it very easy because I had no idea where to start. My husband was always the one who took care of things like this. I will definitely use your site for future project and recommend you to others.

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    Staff

    Reviewed Dec. 11, 2017

    I am glad I used HomeAdvisor. I had a great contractor for siding and doors. HomeAdvisor is a good tool to use when looking for contractors. My house looks beautiful. I have received a lot of compliments. The contractor was honest and very helpful in making decision for my home.

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    Reviewed Dec. 11, 2017

    I went to the HomeAdvisor site and put in the information and I ended up contacting the first contractor on the list as I saw he had the highest rating at 4.8 out of 5.0 and I was not disappointed. The contractor in my opinion was a 5 out of 5. I will definitely use HomeAdvisor again.

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    Staff

    Reviewed Dec. 10, 2017

    Initially I used the site. Then I had questions about how to use the site so I called. The person I spoke to was extremely helpful in showing me how to navigate the site and how it works to request a quote. After going back to the site I then put in my request with the company I was interested per the instructions from the customer service person.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 10, 2017

    Great service and repair. They answered my phone call in a timely manner, scheduled repair the next day, and gave me a two hour window when they would be at my home. They were on time and did the repair in record time! I would not hesitate to use them again!

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    Customer Service

    Reviewed Dec. 10, 2017

    I like the site because it does give you choices. The choices were few, but I was able to make decision. Frequent calls were annoying even after choosing who I want to do the job. Prefer email if necessary. Once no response to telephone calls and emails, stop the communication.

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    Punctuality & SpeedStaff

    Reviewed Dec. 10, 2017

    The company Home Advisor put me in touch with were very professional, courteous, timely and reasonably priced. I was very pleased with their recommendation. This was my first experience with Home Advisor and will definitely use them for future projects.

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    Reviewed Dec. 10, 2017

    HomeAdvisor put me in touch with a pest control co. within 10 minutes after I submitted the request, and they came within one day and did an excellent job. I will use HomeAdvisor and Webenex again for sure.

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    Reviewed Dec. 10, 2017

    Stump removal done the next day after I called. It took about 2 hours to grind the stump. I had to remove the chips and dirt. I found that not all of the roots were removed so the person had to come back out to finish the job. He was back out an hour after I called and finished the stump removal.

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    Response from HomeAdvisor (Powered by Angi)

    Hi Mike, Thanks for your review. Please feel free to share your experience with them by submitting a review here: https://www.homeadvisor.com/write-a-review/. If you would like to speak with a rep you can call Customer Care at 877-699-4736. -HASupport

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    PriceStaff

    Reviewed Dec. 10, 2017

    Great product & service was excellent. Price was decent and quality was very good. I will probably use them again in the future for more awnings. Very helpful in picking out the proper product to fit my needs. Very friendly service as well. I like dealing with professional people!

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    Installation & SetupStaff

    Reviewed Dec. 10, 2017

    The company I used was very responsive to my needs and the insulation was installed in a very timely manner. The employees were very helpful and friendly. They explained everything and had me look over their work to make sure I was completely satisfied.

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    Staff

    Reviewed Dec. 10, 2017

    Ariel Builders did a very good job from start to finish. Mary in the office was very helpful, Uri was our Project Manager and stayed in touch with us every step of the way. He always made sure we felt comfortable with every part of the project and every selection we made. Overall we were very pleased with the work they did and would definitely use them again.

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    Punctuality & Speed

    Reviewed Dec. 10, 2017

    The inquiry was quick and easy. The list of recommended Pros was provided quickly, and the Pros I contacted responded right away. I already recommend this service to my friends and will continue to do so.

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    Reviewed Dec. 9, 2017

    Yard cleanup: Home Advisor is easy to use and I was surprised at how many different home maintenance and project services they can connect people with. We will be using this site in the future as our next home projects come up.

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    Customer ServiceStaff

    Reviewed Dec. 9, 2017

    I went on the site and input my information and what I needed, within twenty minutes, three of the five professionals had called me and set up appointments. The other two called within the hour. Very satisfied with the people they sent my way. Will use the site again.

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    Staff

    Reviewed Dec. 9, 2017

    I didn't know who I should hire to do my job and HomeAdvisor gave me some recommended licensed professionals. The contractor I hired called me while I was still on the website. Talk about service. Love those guys. They were so polite, kind, professional and funny. They make you feel really comfortable and relaxed.

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    Reviewed Dec. 9, 2017

    Have used Home Advisor several times and have been happy each time. Always well experienced contractors who did the work well and within the allotted timeframe. I have always been happy with the work performed by the contractors. Will keep names for future use.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 9, 2017

    So far, I had only good experiences with Home Advisor. Fast response by outstanding professionals. Work was always done to my satisfaction. I only can recommend to contact Home Advisor for all the different jobs you need to keep your home in good shape.

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    Price

    Reviewed Dec. 9, 2017

    Very satisfied with new patio and walkway. Have already referred CTI to co-workers and would hire them again for future projects. Very good value for price and time. Website was very easy to use and navigate through. Website gave us multiple businesses to use and very easy to access past reviews for each business.

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    Reviewed Dec. 9, 2017

    Pro Plumbing and Heating provided excellent service in a timely manner by a knowledgeable and personable technician. He provided additional insights on other items of interest and related to the project and water heater concerns. Will contact them with my future maintenances and when seeking additional equipment.

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    Staff

    Reviewed Dec. 9, 2017

    Shay ** was our Project Manager and he was the reason we chose Treeium. I had been getting bids over the past 3 years until I worked with Shay. He was able to understand our taste and proposed a new Kitchen design that was exactly what we were looking for. Our new Kitchen is absolutely beautiful. Treeium performed a professional job with top-notch craftsmanship. Shay will make certain that you are completely satisfied and will go out of his way to resolve any questions or issues you may have. He's not happy unless you are happy. I so glad I went with a professional company that truly delivers professional work.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 9, 2017

    Mount tv to wall - Vendor responded very quickly and the job was done the next day. It was a small job and some of the vendors did not respond but I can understand that because of the size of the project. Vendor I picked was very courteous and professional.

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    Staff

    Reviewed Dec. 9, 2017

    It was nice that the companies contact you and give estimates. I was looking for a moving company. The company that I hired were terrific. I will use HomeAdvisor in the future and recommend it to anyone with any home project. I was told about it by a friend of mine, who hired a painting company, and she was very pleased also. Great experience!

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    Customer ServiceInstallation & Setup

    Reviewed Dec. 9, 2017

    Got email saying the appointment was canceled with company. They called and said it was Holiday weekend and they would still be here the following week. Maybe better coordination between parties is needed for Holiday schedules. Also, I use HomeAdvisor as they came up when I searched for a company. Feel it is forced on you to contact the primary party.

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    Staff

    Reviewed Dec. 9, 2017

    I was in need of having the rubber insulator on the bottom of my 2 garage doors replaced. They came out and evaluated what type replacement part I needed and quoted me a price. I OKed it, they ordered the parts. In a couple of weeks they came out and did the work. Very pleased with the work and friendly service. I would recommend this company for overhead garage door installation and repairs.

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    Reviewed Dec. 9, 2017

    It's hard to find someone who is basically a stranger to come into your home for hours. It was a pleasure to have a site to go to with names and services. (Made this process much easier.) Strangely enough I clean houses, as well. With the holidays and working I decided to find help! While Roselina was here cleaning. I received a call from HOMEADVISOR to see how things were going. Put my mind at ease. Thank you all.

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    Customer Service

    Reviewed Dec. 9, 2017

    Have always been happy with HomeAdvisor. This has been my third time using this site and I like the fact that they give you good leads to follow. I do find that most of the companies either don't call you or not interested in the Job I want them for.

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    Customer Service

    Reviewed Dec. 9, 2017

    I have used HomeAdvisor for several projects over the last two years. Occasionally I hit a snag with them. (Like being referred to a plumber that does not service my area.) Overall though, HomeAdvisor is faster, easier and free to use. I almost always get calls from the recommended Pros almost as soon as my request is entered. I will continue using them for all my home project needs (that I cannot do myself).

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    Customer ServiceInstallation & SetupContract & TermsPunctuality & SpeedStaff

    Reviewed Dec. 9, 2017

    Contractors called quickly, they made appointments quickly. Had quality people who did the work at my home on multiple appointments. They installed security storm door, built a secure mail drop, fix shower, replace an outdoor electrical outlet. Nice to have workers verified and backed by Home Advisor.

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    Customer ServiceInstallation & Setup

    Reviewed Dec. 9, 2017

    I inadvertently got onto HomeAdvisor website, but found the follow up was great. I am happy with the coordination between HomeAdvisor and company I hired. The company I hired called me very soon after I contacted HomeAdvisor and the appointment for inspection was made.

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    PricePunctuality & Speed

    Reviewed Dec. 9, 2017

    This company did a GREAT job for a fair price, fast, professional, friendly, I was dreading getting this job (leaf pick up) done, however calling this company made my life MUCH easier. I highly recommend this company, to anyone that wants the job done right!!!

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    Installation & SetupPunctuality & Speed

    Reviewed Dec. 9, 2017

    HomeAdvisor came through in minutes of seeking their assistance. Within 30 minutes I had the contractor scheduled. 3 hrs later the job was done and done well. It was for a garbage disposal replacement - contractor came through with new machine, saving me time on buying it myself. I may have paid $50 overall including installation, more as compared to Home Depot but hey job was done in no time. You can't ask for more.

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    Customer Service

    Reviewed Dec. 8, 2017

    I searched the internet for a company that would treat my well water for home use. I found HomeAdvisor and submitted my information. They posted the top three companies on their list that fit our project scope. I only selected the highest rated contractor. I contacted them and set up an appointment through HomeAdvisor. The whole experience was good. Good communication throughout. No complaints on my part.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 8, 2017

    It was so easy to use. I filled out their quick and easy questionnaire and received three top rated professionals. I received a call from one of the professionals immediately which was wonderful. I will use the service again for future projects.

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    Staff

    Reviewed Dec. 8, 2017

    HomeAdvisor connected us to a great company right away to fix heating and air conditioning issues. Problems were solved in a timely, professional basis. Loved the referral so much, we hired them to do all our future maintenance. Thanks, HomeAdvisor.

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Dec. 8, 2017

    The adviser was very helpful and assisted at set up the appointment. We received an immediate return call from the chimney company. We set up the appointment. Company techs were on time and very nice and professional. I will us Home Advisor in the future again.

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Dec. 8, 2017

    Jennifer was very helpful on the phone. She promptly put me in touch with a service that was available and had good ratings. Kristen at Dr. Detail responded to my request very quickly and arranged to have the lights installed the next day. I would recommend using Home Advisor for various project needs.

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    Customer ServiceStaff

    Reviewed Dec. 8, 2017

    Leaf removal - I had two people contact me about giving me an estimate. One person never got back to me or bothered to tell me he wasn't interested. The person I hired underestimated the job, but I had a feeling he did. So I did pay him the difference because he did a good job.

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    Staff

    Reviewed Dec. 8, 2017

    I have had 4 different jobs completed at my home by HomeAdvisor professionals. Most have done an excellent job. The home improvement company has issues with workers not being available for jobs. But once the jobs are completed, they are very good.

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    Punctuality & SpeedStaff

    Reviewed Dec. 8, 2017

    I have got to HomeAdvisor for several projects in the past couple years - projects included plumbing, electrical, masonry. etc. I have always been pleased with the professionals who came to my home. They were friendly, knowledgeable and always completed their projects in a timely fashion. As a single female, I always feel as though they are not taking advantage of me and my ignorance of how to complete certain projects. I have and will continue would recommend HomeAdvisor to my friends and family. Thank you.

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    Punctuality & Speed

    Reviewed Dec. 8, 2017

    Good information provided when searching for a contractor. Quick and easy method of getting recommendations. Gave me several good choices to pick from. I have never used HomeAdvisor in the past, but will do so when the need arises.

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    Price

    Reviewed Dec. 8, 2017

    First time user on HomeAdvisor. Absolutely psyched that it was an option on my Google search. Took minutes to find someone and book the job at a reasonable price. Will be a go-to first for my next need/project. We are trying to think of projects that we can schedule.

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    PricePunctuality & Speed

    Reviewed Dec. 8, 2017

    Found us a reputable contractor who did great work. They arrived on time and did the work as written. The cost was reasonable and after they cleaned up everything, took us and showed us everything to make sure that we approved.

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    Customer ServicePrice

    Reviewed Dec. 8, 2017

    The system is accurate in identifying service providers in your area; each issue (Pest Control and Snow Removal) had a high response rate regarding appointment set up and the personnel for each of the services were professional and fully able to provide the services to a high standard with competitive pricing.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Dec. 8, 2017

    I was contacted right away to get my inspection scheduled and I felt like I had hired someone who was both very professional and personable. He explained everything in a way I could understand. He was prompt in arriving for the appointment and in submitting the report.

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    Reviewed Dec. 8, 2017

    Very pleased with HomeAdvisor professionals. HomeAdvisor website was very helpful in assisting me in finding the professional needed to complete the job I was looking for them to do. Above and beyond what I expected. I will use HomeAdvisor for future use.

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    Reviewed Dec. 8, 2017

    Easy to use and I was contacted in a timely manner by a service professional. HomeAdvisor is a great site that helps connect home owners with service providers. I am very happy with the service professionals that I was matched up with. I would recommend all home owners use this site.

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    Punctuality & Speed

    Reviewed Dec. 8, 2017

    When things break down a pro is easy to find with this service. I appreciate the timely fashion and convenience your service provides. I also appreciate being able to read reviews posted and double check the costs. This makes fixing things around the house so much easier and less stressful. Thank you for your assistance.

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    Punctuality & Speed

    Reviewed Dec. 8, 2017

    HomeAdvisor helped me find services needed for sump pump repair. I hired one of the companies recommended and the repair was done quickly. I was very pleased with how fast and easy it was to get a recommendation and to have the work completed.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 8, 2017

    I got a call from the company within minutes of going on the HomeAdvisor site. The estimate was done within a day and the job (Gutters) was done 2 days later. Awesome job, and no stress! I will be using this site for any other jobs I need done. Thank you.

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    Installation & Setup

    Reviewed Dec. 8, 2017

    Completed 3 projects but H.A would only give me credit for 2. I have had a garage built, new siding installed on enclosed porch, new roof installed on enclosed porch & wood doors installed on cabinets in kitchen. I did not use a HA recommended contractor for garage but did use HA contractor for other 2 projects. But because I used same contractor for 2 projects they refuse to give me my reward! Will not be using H.A. in future because of this

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    Response from HomeAdvisor (Powered by Angi)

    Hi Mary, We apologize, per the reward program requirements you need to use and review three pros to be eligible. We're happy to address any concerns you have, please call Customer Care at 877-800-3177. -HASupport

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed Dec. 8, 2017

    This was my second experience with HomeAdvisor. This time I was pleasantly surprised with my experience, the first time not being very successful. I was matched with a plumbing company that directed me to an online appointment scheduler and the company actually called me to confirm and showed up when expected. And did the job superbly.

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    Punctuality & Speed

    Reviewed Dec. 7, 2017

    The furnace stopped working and I asked HomeAdvisor to help me find a technician. They immediately put me in touch with JC & JC HVAC Contractors. Their technician arrived within a half hour. Within less than an hour he had diagnosed, fixed and restarted the furnace. The house was warming up in no time.

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    Reviewed Dec. 7, 2017

    Have used HomeAdvisor services for a number of different projects. I have not been disappointed or unhappy with the results of each project completion. I can only hope that future contractors/contacts that appear on your site are just as suited to the job with thorough background & review checks. Thank you for thoroughness in providing these folks! You have saved me much money & concerns about quality/expertise on my past projects.

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    Customer Service

    Reviewed Dec. 7, 2017

    Replace Roof and Siding - I entered a description of my project on HomeAdvisor and received a list of qualified contractors in the area. After searching reviews, I had an on-site appointment with a highly-recommended contractor the same day I called. The HomeAdvisor service worked well for me.

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    Reviewed Dec. 7, 2017

    I had to cancel a appt with a roofing company that was suppose to come out tomorrow due to a family emergency and the 1st company was able to complete the job in 1/12 hours. I was happy that the 1st appt was able to complete the job in such a short time.

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    Customer ServiceStaff

    Reviewed Dec. 7, 2017

    Used HomeAdvisor to search for a reputable asbestos removal company just to get an estimate. Really liked the first company that we made contact with--first by reviewing their profile online, then talking with them on the phone & meeting them in person for the estimate. Hired them on the spot & were not disappointed. I will remember HomeAdvisor for future projects. Thank your for being a resource for people like me who don't have large projects & don't have the know how or ability to do things that need to be done.

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    Customer ServicePriceStaff

    Reviewed Dec. 7, 2017

    Al called me right away and explained his business model which is flat rate pricing. He came out the next day and completed the drain rodding in under an hour. He was neat and conscientious and easy to talk with. We asked him to quote us for a couple of other projects and thought he gave us fair pricing. We had an excellent experience with this company and would recommend them to others.

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    Staff

    Reviewed Dec. 7, 2017

    I have used HomeAdvisor a number of times now for cleaning, carpet cleaning and moving and have been very satisfied with all of the professionals they have directed me to. I will continue to use HomeAdvisor as long as the professionals they recommend continue to do such a great job. Thank you!

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    Installation & SetupPunctuality & Speed

    Reviewed Dec. 7, 2017

    Kitchen faucet installation and gas line estimate - Only one of the two recommended plumbers responded to our inquiry. And they were not 'local". They were over 50 miles away. We went with them anyway. They did have good service and a really great technician. I would still recommend this company as they responded to our initial inquiry in a timely manner and they showed up when they said they would.

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    Reviewed Dec. 7, 2017

    Unbelievably easy to use combined with extremely fast responses from the service providers! I went to the site because I did not know the service providers in the area I was moving to. HomeAdvisor proved to be a very valuable resource by providing multiple vendors for the service I was initially interested in. It was so good I stayed on the site and started booking multiple services I was needing to complete before moving in to our new home!

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    Customer Service

    Reviewed Dec. 7, 2017

    I submitted my questions about what type of work I was looking to do, and had three calls within 2 minutes of submitting, which helped getting things set up much easier. I was able to get three different quotes and choose the best one for my job.

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    Reviewed Dec. 7, 2017

    I have now used Home Advisors twice and have been extremely pleased each time. I have already recommended them multiple times, one time for a pre-sale home inspection and a second time for an asphalt parking lot, and will continue to do so without hesitation.

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    PricePunctuality & Speed

    Reviewed Dec. 7, 2017

    We have used this service twice. One time for a contractor and once for a plumber! Both times have been successful. We were given several choices of businesses to choose from. As retired people, cost and reliability are of the utmost importance. Both times, the businesses we chose were prompt and worked well with us and cleaned up after. We will use this service again!

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    Customer ServicePriceStaff

    Reviewed Dec. 7, 2017

    Some of the contractors are very good and have great prices --- some are not qualified, or too expensive. It does get very annoying when you put out a request and get way too many harassing calls --- even after you picked out a person to deal with. You will get zero or 20 calls. The site is good for most jobs like bricklayers, garage door installers, landscaping, etc! But even then --- you have to sort through a lot of frogs.

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    Reviewed Dec. 7, 2017

    My experience was fine. I'd like to have spaces to add comments under other. In the project description, the choices were not accurate. I chose repair grout and it was actually replace grout. Same comment for materials: new grout and sealer.

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    Punctuality & Speed

    Reviewed Dec. 7, 2017

    Was very fast, quick and efficient to find a very good contractor to replace my hot water heater in an emergency situation. The work was professionally done and am very happy with it. Would use HomeAdvisor again for other big and small projects around the house. Thank you very much.

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    Reviewed Dec. 7, 2017

    Found an excellent contractor using HomeAdvisor and they replacement my hot water heater the same day! This was a very smooth experience. The price quoted was the price charged. There were no problems. I would recommend using HomeAdvisor to anyone looking for a reliable contractor for a variety of repair or remodeling projects.

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    PriceStaff

    Reviewed Dec. 7, 2017

    Larry was personable, quick and efficient to diagnose the problem and replace the pump for our hot tub. He did the job in an hour. He came when he said he would and went right to work. The cost was higher than I thought, but was probably reasonable.

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    Staff

    Reviewed Dec. 7, 2017

    Chimney Repair - My first experience produced a man that I not sure even had a contractor's license. He had very poor work ethics and little knowledge of his craft. I don't know if Hom Advisor has guidelines for the people who advertise on the site. My second contractor was great. I will continue to use HomeAdvisor after I research how or if service providers are vetted.

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    Customer ServiceStaff

    Reviewed Dec. 7, 2017

    I was very satisfied with my HomeAdvisor experience. I answered a few questions, waited for the information regarding potential contractors, and received a phone call immediately from Industrial Electrical Service. They ended up doing the work and I was very happy with them as well.

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    Customer ServiceStaff

    Reviewed Dec. 7, 2017

    I would recommend HomeAdvisor and will use them when I need any repairs. I have been very happy with all the companies they have recommended. Development Air Conditioner was a very good choice. They came out the same day as called and found and fixed the broken vent. The technician was very helpful and a hard worker.

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    Price

    Reviewed Dec. 7, 2017

    Restore Pittsburgh did a great job for a good price. I would hire them again and will refer to our neighbors. Happy to hear they do more than power washing. I will definitely use them again. Nice to know there are companies out there that do great work.

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    Punctuality & Speed

    Reviewed Dec. 6, 2017

    Very easy to use website. Found a great cleaning crew. They arrived on time, worked quickly and made sure I inspected the work they did before they left. Overall, good experience. I will use HomeAdvisor again in the near future. So glad I saw your commercial on TV.

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    Punctuality & SpeedStaff

    Reviewed Dec. 6, 2017

    Excellent referral service! The site itself is user friendly, allowing to find a perfect match for the job being looked for (termite inspection). I would definitely use it again. The job itself was just an inspection, and the contractor was on time, asked the right questions and got to work, finishing under an hour time. Then, we did the paperwork outside in this vehicle, once done came back and provide the report. Great service.

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    Reviewed Dec. 6, 2017

    I used HomeAdvisor looking for a plumber. My first choice was unavailable, but the second one was and came immediately. As I was headed back to work after the job was complete, the third option called and asked if the job was still available.

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    Customer ServiceStaff

    Reviewed Dec. 6, 2017

    Excellent to find HELP. The only bad thing is you will get some calls right away from prospective vendors who want to do the job. I suggest you select compare quotes. I have used HomeAdvisor for a long time. Time enough for me to see how I've wasted lots of money over the years with a Home Warranty Company paying them a premium monthly.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 6, 2017

    This is the first time I've used HomeAdvisor. They responded in a very timely manner. Within a very short time period they provided repair companies. HomeAdvisor emailed several choices for perusal. I picked one and was very satisfied.

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    Reviewed Dec. 6, 2017

    HomeAdvisor is an excellent resource. The website was easy to use, with specific questions about the nature of the work needed. Most importantly, the suggested contractor answered immediately, came for an estimate the following day, and did the work the day after. I couldn't have asked for more.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 6, 2017

    Very pleased with the work and knowledge that he shared with me. I would highly recommend him. Fast service. Put my mind at ease about my problem. I would definitely call him again if I had another problem with my granite countertops. Very quality work.

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    Staff

    Reviewed Dec. 6, 2017

    HomeAdvisor is a convenient way of finding experienced and rated service people. Do have more than 1 evaluate your job; I did get one guy who was a little outside his experience and not what I wanted. Quiz them on details to help you evaluate them. Check the pricing distribution that is sometimes available for a job similar to yours; and look at it carefully to see what is or isn't included.

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    Customer ServiceStaff

    Reviewed Dec. 6, 2017

    Love being connected to home improvement specialists. Takes a lot of the work out of repairs. My only critique is that there is often overlap between HomeAdvisor's follow up team and the company, resulting in multiple calls for each project.

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    Staff

    Reviewed Dec. 6, 2017

    I have been satisfied with the contractors that were sent. They are professional and courteous. I would absolutely recommend HomeAdvisor to friends and family. This is my second experience with them. One job was fairly large and the second very small. In both cases I was treated the same.

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    Installation & Setup

    Reviewed Dec. 6, 2017

    Pet fence installation - I received 2 recommendations from this site and both contacted me within 24 hours. I spoke with both contractors and am very happy with the professionalism of each. Thank you for the assistance since I was not sure where to begin. They will be coming back to do training with my new pup as well so that's a bonus.

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    PriceStaff

    Reviewed Dec. 6, 2017

    My beveled glass door was bulging and some soldering was cracked. Paul came out the same day I called. He was friendly and did a high quality job. He was very courteous in negotiating a fair price. I highly recommend Smart Glass.

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    Price

    Reviewed Dec. 6, 2017

    Prior to using HomeAdvisor, we had another "well known" company at our home. They were overpriced and very unprofessional. I asked them to leave and immediately went online to use HomeAdvisor. The website is fast and user friendly. I would recommend to anyone who needs a home repair. We're planning to use it in the near future for flooring.

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    Price

    Reviewed Dec. 6, 2017

    Roof leak - Two companies examined the situation. The first company gave me a price without going up on the roof, merely looking in the attic. The company I hired went on the roof, gave a solution and cost to repair and had it completed within twenty minutes rather than wait to schedule an appointment.

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    Verified purchase

    Reviewed Dec. 6, 2017

    Very satisfied with the names that were given when asked for pros. Was happy with the pro that I choose. Would definitely recommend HomeAdvisor to others looking for work on their home. Also had gotten a follow up call from HomeAdvisor to make sure all had gone well.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 6, 2017

    I have never had a response as fast as I had from Affordable Garage Doors. Greg was very nice and replaced the garage door spring in no time. He oiled the runners and realigned the door. Greg arrived here in an hour and a half from the time I requested a quote. I would definitely recommend this company. I give Affordable Garage Doors a five star rating.

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    Customer ServiceStaff

    Reviewed Dec. 6, 2017

    When you contact the company, they immediately have a contractor call you. I strongly approved of the three contractors I hired for three projects. I felt very comfortable and confidant that the people I was hiring were top notched. I only got one quote for each project because I liked the contractor and their quotes were in-line with the going rates.

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    Verified purchase

    Reviewed Dec. 6, 2017

    I performed a number of searches for a variety of home services that included pest control service, drywall repair, window replacement, lawn service, electrical service and hardwood floor refinishing (although not all were used) but am currently satisfied with service.

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    Staff

    Reviewed Dec. 6, 2017

    I love using HomeAdvisor to find professionals that do a great job. I have used HomeAdvisor for projects around the house and each time I have been pleased with the work quality of the Pros I've hired. I will continue to use HomeAdvisor in future projects.

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    Verified purchase

    Reviewed Dec. 6, 2017

    HomeAdvisor is easy to use and liked the reviews provided for each service. I was given options for how I wanted to be contacted. I was contacted promptly once I made a request for an estimate. I will use HomeAdvisor in the future for other products and services.

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    Installation & Setup

    Reviewed Dec. 6, 2017

    We wanted to find people to do a service for us - then we started to get sales calls from companies wanting to install new gutters. We cannot afford new gutters and made it clear that we merely wanting people to clean out the gutters. Now our number is given out without consent. We had also went through another referral service - they said ‘we did not give out your number, it must have been the other company.’ Will think twice before giving HomeAdvisor any information again. We will be getting sales calls through the holidays, likely. Bummer.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Sherri, We're sorry to hear about your experience and appreciate your feedback. By submitting a service request, the contact info you've provided will be sent to a max of four pros who will attempt to contact and assist you. If you prefer to browse local pros and contact them yourself, please feel free to use our directory here: https://www.homeadvisor.com/c.html. We have placed you on our Do Not Call list and recommend advising any pros that you either no longer want to be contacted or that gutter cleaning is all you are looking for. If there is any further assistance we can offer, please call Customer Care at 877-699-4736 or reach out to emailus@homeadvisor.com. -HASupport

    Verified purchase

    Reviewed Dec. 6, 2017

    We have used HomeAdvisor for 5 or 6 projects. We have always received calls shortly after requesting contact with the contractors/service providers. We have been impressed with the services provided and have verbally recommended HomeAdvisor to friends and family!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 5, 2017

    My first experience with this was a great. I put in what needed to be done and they found a person and price within my range and expectations. They came within 15 minutes of the scheduled time frame. Was in contact with me by phone to let me know time of arrival had changed by 15 minutes. A service you do not get from most businesses. Great job, keeping this number for the future and referral to family and friends.

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    Customer Service

    Reviewed Dec. 5, 2017

    HomeAdvisor made acquiring a carpet repair company a breeze!! The first one selected was not available, but thanks to the website's ability to allow us to quote with others with the click of a button got us to another company in minutes. Received a call back almost immediately, and our work was completed the next day!! Amazing!!

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    Verified purchase

    Reviewed Dec. 5, 2017

    Very please with the contractor and very pleased with my experience with HomeAdvisor. Will use the service again for future projects. The contractor was professional and the quality of work was excellent. If this is an example of the contractors recommended by HomeAdvisor, I would not hesitate to use them again.

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    Customer Service

    Reviewed Dec. 5, 2017

    This was the first time I used HomeAdvisor, I had my windows washed and some landscaping done. I called the service providers and they promptly returned my calIs. I was able to get estimates and hired the company's to do the work. I was very pleased with the results and will use the site again.

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    Punctuality & Speed

    Reviewed Dec. 5, 2017

    Quick and thorough responses. Great way to find services. I've only used 2 services so far and have been happy with my results. Will use again and recommend to others who need professional quality service that is also prompt.

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    PricePunctuality & Speed

    Reviewed Dec. 5, 2017

    Concrete Leveling - Received several bids within 48 hours. Two actually came out and submitted detailed bids with pictures. Fast and efficient and fair pricing. Was able to receive competitive bids and select the firm I thought had the best pricing for similar product. Was able to see the customer rating of the vendor before I made my choice.

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    Punctuality & Speed

    Reviewed Dec. 5, 2017

    Working with HomeAdvisor was quick, efficient, and friendly. They were able to get me a contact with a contractor quickly to assist in my needs. Contractor was qualified and performed the job flawlessly. Would definitely recommend and will use them for future services.

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    PricePunctuality & Speed

    Reviewed Dec. 5, 2017

    This was an excellent way to find the right contractor for replacing my furnace. This was an emergency was the old furnace was not functional. Did an excellent job at an excellent price. Was able to do the work right away, and finished quickly.

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    Price

    Reviewed Dec. 5, 2017

    Highly recommend the expert knowledge in one location, allowing me to choose who I needed for the various projects in my home. I like the cost estimate, and the ability to see the location and reviews of the service providers. Awesome tool.

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    Staff

    Reviewed Dec. 5, 2017

    Great service so far. I really enjoy the fact that contractors are forced to value the consumers time because of the format of the interaction. So far, so good. I have scheduled my first appointment on HA, so we will see how that goes.

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    Verified purchase

    Reviewed Dec. 5, 2017

    It's nice to be able to see reviews and to locate a business in the area to respond to our needs. We have used HomeAdvisor several times and they are our go to source of help when needs come up that require hiring someone!

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    Customer ServiceStaff

    Reviewed Dec. 5, 2017

    I used HomeAdvisor to locate a great radon abatement company. The radon abatement company I selected was responsive, professional and I had a proposal the same day I called. HomeAdvisor followed me every step of the way on my project! I look forward to using HomeAdvisor on my next project. Thank you!

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    Customer Service

    Reviewed Dec. 5, 2017

    Placed the job and got calls rapidly. Sorted through the site to find good estimates of cost that set my expectations. Conducted interviews and chose a good contractor. Overall excellent experience with no complaints. I'd recommend both the site and the contractor.

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    Staff

    Reviewed Dec. 5, 2017

    This is a GREAT place to find pros that know what they are doing! This is my second time to use HomeAdvisor and won't be my last. I had another project that I was wanting to do but the bathroom project overwrote that!

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    Price

    Reviewed Dec. 5, 2017

    I have always had good experiences with the pros on this site. I trust them to know what they are doing and some are more affordable than I expect. My home is old and needs many parts replaced often. Sometime in the future I will replace the back door.

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    Customer ServiceStaff

    Reviewed Dec. 5, 2017

    Had no contacts in that business so tried HomeAdvisor. Got a call from the tree trimmer within minutes and I was able to take it from there. Worked great. Nice to know there was a back-up when hiring someone you do not know.

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    Punctuality & Speed

    Reviewed Dec. 4, 2017

    HomeAdvisor is a very useful tool. I was able to get the job done on time and efficiently. I checked other sources and could not get anyone to agree to do the job with less than 48-hour notice. Mr. ** and his assistant, Miguel, work really well together. Once they know what is needed, they don't waste any time getting the job done.

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    Customer ServiceStaff

    Reviewed Dec. 4, 2017

    On 9 Oct 17, I hired a contractor with a 5 star rating on HomeAdvisor. The contractor did very, very poor work and I tried to post the poor rating, but HomeAdvisor blocked it. Then I called them on 27 Nov 17 to file a complaint and they said the contractor (Cloud Painting) was no longer an authorized agent, even though they posted a comment with a 5 star rating on 9 Nov 17. They said they "released" my comments, but they were never available publicly. If you go to the site, Cloud still has a 5 star rating. I believe that HomeAdvisor is purposefully blocking bad ratings to avoid bad publicity (when they recommend someone and they do poor work) and lawsuits. HomeAdvisor refused to investigate the poor work of Cloud Painting and referred me to BBB. No acceptable... Please assist in investigating HomeAdvisor.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Kathleen, We're sorry to hear you had this experience with a pro, we take your ability to review our pros very seriously and don't block negative reviews. It appears your review was originally declined as it went against our review policy and, as we are not a legal entity, there is a limit to the power we have over a pro, especially one that is no longer on our network. Since this pro is no longer on our network, their listing was removed. If you would like to further discuss this matter please reach out to emailus@homeadvisor.com or call Customer Solutions at 866-786-8474. -HASupport

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 4, 2017

    I requested a pro to stretch one large room in lower level living area. Mr. ** responded immediately. Since I had not closed on the property yet, he worked thru my realtor and got the job done quickly with a minimum of contact.

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    Punctuality & SpeedStaff

    Reviewed Dec. 4, 2017

    My main sewer line has been very slow since Saturday. I reached out through HomeAdvisor to find a plumber & found one immediately. They arrived when they said they would, performed the job and were very personable, professional, and knowledgeable about the problem. I would definitely hire them again for any plumbing problem.

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    Verified purchase

    Reviewed Dec. 4, 2017

    We used HomeAdvisor.com to find a local contractor to replace our roof, add vinyl siding over our stucco, new gutters w/ covers and repair our chimney. We were happy with the 3 bids and selected one contractor who performed great quality work. Highly recommended.

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    PriceStaff

    Reviewed Dec. 4, 2017

    I was provided 3 pros in my area. All of them responded with quotes. Quotes were given in a timely manner. I found one professional to be the most responsive and so I chose him. I was very happy with my selection.

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    Customer ServiceContract & TermsPriceStaff

    Reviewed Dec. 4, 2017

    I have been with them as a pro and as a consumer for a little while. The service they provide is great, it is pretty good at generating customer interest. They get you leads and if you're a good business and know how to communicate you will get business. But it is all on you as the business owner to make use of the leads and do all the work. The concept and idea is a great idea and works. I have no complaint with the business model or the plan. My complaint is with the customer service and how they treat the pros.

    The problem I have is that on several occasions I have reached out to them to solve issues and help me make their product work better for me and my company. They are terrible at customer service[x] they often talk down to you, disrespect you with vague, misleading and deceptive explanations and on 2 occasions I have actually caught them in blatant lies. They definitely made and make many promises to get you to join as a pro and then they live up to very few of those promises. They offer all kinds of advice, help and service until you sign and then they treat you like a piece of trash as they have your signed contract and could care less about your company after that.

    I am not telling anyone to not use them, make your own decisions and choices. I am telling you to temper your expectations as for their customer service and belief in helping the customer and you will need to make this work on your own with little help, support and guidance from HomeAdvisor once you are signed. The only customer they seem to care about is the person logging on to find a pro and they have no concern for the pro except your money, which they never miss taking that.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi David, We're sorry to hear about your experiences, this isn't the type of interaction we want or expect you to have with our Customer Care. We're glad to hear you've enjoyed the service and we greatly value your business. We are always happy to address account concerns and discuss strategies to help you see the most success with our service. If you would like a rep to follow up to assist you, please feel free to reach out to emailus@homeadvisor.com. -HASupport

    Verified purchase
    Price

    Reviewed Dec. 4, 2017

    I needed a Mason to replace some stone on the exterior of the house. I used HA for the first time not knowing any masons and requested and received 3 very quick responses and one quote considerably better than the others. Based on reviews I selected that mason (River Stone Masonry) and had the work completed in a timely and professional manner.

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    Verified purchase

    Reviewed Dec. 4, 2017

    We found great contractors through HomeAdvisor! We tried finding other contractors outside of this service, but none of them worked out. Every contractor we found through HomeAdvisor contacted us right away, came out within a few days for a quote, and started work when we wanted. Very happy with this service!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 4, 2017

    I was very pleased with my experience using Home Advisor. I requested and promptly received calls from three contractors for the removal of three mid-sized cedar trees. I asked for quotes from two of them. Both prices were very competitive. I negotiated a price with the one that impressed me the most. The work was completed as scheduled and done with care and professionalism. I will definitely consider using Home Advisor again!

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    Customer ServiceStaff

    Reviewed Dec. 4, 2017

    I had a huge problem in my house with my electrical box. Dave was recommended and was very honest and professional from the very first conversation that I had with him. He did everything to accommodate and to get the job done. He did it in the most professional manner. I am very happy with the outcome.

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    Staff

    Reviewed Dec. 4, 2017

    Home Advisor did a great job in pointing me to the right people for the job. I highly recommend using Home Advisor; will use them again. I have Angie's List; it did not provide me with a local contractor like Home Advisor did.

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    Installation & Setup

    Reviewed Dec. 4, 2017

    Had a couple rooms which needed restretching. Used Home Advisor to identify a person in the area to do the work. Within minutes of submitting I had a contractor calling to setup appointment. Job was done same day. Ratings were accurate on Home Advisor. Would definitely use the service again.

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Dec. 4, 2017

    I love using Home Advisor. It was so easy and fast. We used Home Advisor to find someone to repair a broken sprinkler system. Within minutes we had an appointment set up. The contractor 321 Irrigation called within an hour to confirm our appointment. The work was professional and reasonable.

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    Staff

    Reviewed Dec. 4, 2017

    Found quality contractors in my area that assisted in various projects. They came and did estimates when requested and performed the projects in my time table. The website assisted with lots of different options and with in my budget. Good service.

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    Verified purchase

    Reviewed Dec. 4, 2017

    HomeAdvisor will contact you to make sure their contractors have gotten in touch with you, which I appreciate. The roofing contractor that I used was very professional and I will use them again. I feel confident that any of HomeAdvisor's contractors will be professional and courteous.

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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