HomeAdvisor (Powered by Angi) Reviews

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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    How do I know I can trust these reviews about HomeAdvisor (Powered by Angi)?
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    Page 45 Reviews 8436 - 8636
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 14, 2018

    Very Happy with HomeAdvisor Recommendations. Imount and Cleaning Pros did a fantastic Job! Definitely would recommend Isaac from Imount and the two Cleaning Pros employees. Very fast, friendly service. Very Happy with my two picks. Will definitely call them again!

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    Verified purchase

    Reviewed Feb. 14, 2018

    HomeAdvisor is a great site that helps you choose vendors that are right for your job. They have a wide selection and each vendor has reviews to look at. The work I had done was fantastic and I will be using HomeAdvisor for several other jobs as well.

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    Verified purchase

    Reviewed Feb. 14, 2018

    Chimney repairs - No problems the contractor I hired through HA was great. I will use HA again in the near future. Home Advisor have a large number of contractors available for many, many different projects that you may need taken care of. I urge you to use their services. You won’t be disappointed. I wasn’t.

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    Verified purchase
    Customer Service

    Reviewed Feb. 14, 2018

    I had two contractors look at the job to give an estimate. The first one looked at the job and said that he would send me an estimate via email. It's been over a week and I have yet to receive the estimate. The second one gave me an estimate immediately after looking at the job. I hire the second one today. I was disappointed in HomeAdvisor for having a contractor that apparently didn't want the job but didn't call or notify me.

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    Verified purchase
    Customer Service

    Reviewed Feb. 14, 2018

    I grew skepticism when I called, and it took a while to just give me a couple of numbers for a break in situation that I needed repaired. At first, my project was "too small" for the initial search then they did send an email with Home Doctors. It was the best experience I had in many years dealing with a company who truly provided efficient, quality, personalized services.

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    Staff

    Reviewed Feb. 14, 2018

    I have used HomeAdvisor in the past with very good results. This was the same experience and I am very happy with choices offered. I will consult HomeAdvisor for all my future projects. There are other businesses offering to find people who will provide services, but this is the best.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Feb. 14, 2018

    My couch was stained by water that came up through the floor during Hurricane Irma. The pro did an excellent job of cleaning it and removing most of the mark--particularly difficult because it was not cleaned sooner. He was also punctual, pleasant, and efficient. The price was surprisingly low, and he did not raise it because of the storm damage. I heartily recommend this company.

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    PricePunctuality & Speed

    Reviewed Feb. 14, 2018

    Water pressure tank and pump - Was pleased with the service and the results. I would recommend them and I would use the again. The pricing was negotiable and the work was done fairly quickly. They explained what the problem was and the remedy. They also reviewed how to maintain and care for the system in the future.

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    Verified purchase
    PriceStaff

    Reviewed Feb. 14, 2018

    I have used HomeAdvisor 3 different times. Every time the professionals they recommended have been some the best I have ever used in past 40 years. They have been trustworthy, professional, and excellent workers. The price also has been very reasonable. No longer do I have to ask friends, "Do you know someone to help me?" And still not know if they are capable to do the work I need or not. Home Advisor already has that answer! HA has become the First Call I plan to make when I need professional work done.

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    Verified purchase

    Reviewed Feb. 14, 2018

    We are new to this area, and HomeAdvisor has been a good resource for us to find contractors. I prefer word of mouth, but we did not have that luxury this time around. The contractors we contacted were responsive and we ended up satisfied with everyone we hired.

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    Verified purchase
    Customer Service

    Reviewed Feb. 14, 2018

    I am very pleased will HomeAdvisor and would use it again! They have called and actually would sent more names of companies of the ones I had dealt with did not impress me. A very wonderful company to work with!

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    Verified purchase
    Staff

    Reviewed Feb. 14, 2018

    Build up existing CMU wall. One course for 20 feet and then 3 courses for 40 feet. Included some excavation, installation of drainage pipe, building block steps, drilling and setting anchor bolts for plates. Workers were professional and the work site was cleaned each day. Quality work.

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    Verified purchase
    Staff

    Reviewed Feb. 14, 2018

    HomeAdvisor staff provided good and timely recommendations for contractors. One was not exactly what I was looking for, but the second was excellent. The third recommendation was not contacted. HomeAdvisor also provided some background information on typical costs for the proposed project, which I found valuable.

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    Verified purchase

    Reviewed Feb. 14, 2018

    I like using this site. They follow up with my projects to make sure I have contacts made. They give a variety of businesses to choose from. I am also glad the service is free to use and understandable. I will be using this HomeAdvisor site more in the future as we bought a new home and need assistance.

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    Customer Service

    Reviewed Feb. 14, 2018

    Fake reviews, dont do background check on businesses. I went through HomeAdvisor for flooring. I informed HA of the poor quality work, owner refused to answer calls and fix issues. HA makes excuses as to how they are not responsible, nor do they research companies for bad business. They will solicit ANY company for work. If you inform them of bad business they refuse to place reviews under 3 stars!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi R, We're sorry to hear you had this experience with a pro you hired. We do not post fake reviews or withhold negative reviews. We also absolutely background check our pros and encourage you to find more information about our screening process here: https://www.homeadvisor.com/screening/. We're happy to address any concerns you have about your experience, our service and the status of your review. Please call Customer Care at 877-699-4736 or send info to emailus@homeadvisor.com to speak to a rep. -HASupport

    Factual basis uncertain
    Verified purchase
    Customer ServicePrice

    Reviewed Feb. 14, 2018

    I like that HomeAdvisor does the background research on contractors saving me time giving me peace of mind. The company I used from HomeAdvisor did an excellent job, cost was good, and customer service was outstanding. I will continue to use HomeAdvisor after this experience.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 14, 2018

    The guy was prompt, called ahead and was very nice. He was quick and got the heating element repaired rapidly. He knew almost without looking what the problem was. I felt he knew what he was doing and was very satisfied with his work.

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    Verified purchase
    Staff

    Reviewed Feb. 14, 2018

    We heard about HomeAdvisor from friends, and after hitting dead end after dead end in trying to hire a handyman for a small job, we decided to give HomeAdvisor a try. Very satisfied with the service and the person dispatched for our job.

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    Verified purchase
    Staff

    Reviewed Feb. 14, 2018

    They are my go to app, site and resource for all my home projects. So easy to use, fast and complete details. They connected me with great resources to complete my home projects in advance of selling my home. Great job on a good service and network of professionals.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 14, 2018

    Wonderful company. Hard, fast & team workers. Great personalities. Very talented chainsaw worker. Makes it all look so easy. I highly recommend them. They were nice enough to stack some wood for my little chimney stove, leave me a cutting block and a great pile of kindling. They were right on time and it only took 6.5 hours to cut two huge maple trees in difficult area of yard.

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    Verified purchase
    Staff

    Reviewed Feb. 13, 2018

    I have used HomeAdvisor before and have never had a problem. Every one of the people I hired to do a job was very good and I would recommend anyone of them. I believe HomeAdvisor does background checks on everyone and that's important to know when you have someone come into your home to do work.

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    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 13, 2018

    This was a positive experience for me. I loved that I could schedule my appointment right on HomeAdvisor. The company I hired was first class. This is a great resource for people to get those home jobs completed. I will come back when I need to hire again.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 13, 2018

    We have used HomeAdvisor several times and each time the professionals that have responded have been great. Always on time, always act like professionals and do what they say they are going to do. We now trust HomeAdvisor to recommend a trustworthy business for our projects.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 13, 2018

    They were in and out very quickly... good job. A drain pipe had been broken up and it was necessary to repair and they did a good job... The drain pipe had pulled apart in the middle where there was a double joint and I had tried to fix it but it kept coming apart. So I called and they fixed it very nicely.

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    Verified purchase

    Reviewed Feb. 13, 2018

    I thought hiring a plumber would be painful to my wallet. But Sherman Plumbing came the following day and repaired BOTH of my toilets. It was a great job and very reasonably priced. I'd hire them again without question! Everything was done professionally, there was no messy cleanup and he totally explained exactly what was needed in a way that was totally understandable.

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    Verified purchase
    Customer Service

    Reviewed Feb. 13, 2018

    We realized about 4am that our heat was not working. We have two toddlers and a 3 week old newborn. I had never used HomeAdvisor before. I checked it out at 5am, and by 6am was contacted by text by GPS HVAC. We connected by phone at 7am, and by noon the project was complete. It was as seamless an experience as I could have ever imagined.

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    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 13, 2018

    Lawn Irrigation Problem - The initial contact through HomeAdvisor was very fast. After helping me analyze my problem further, we set a time for him to come out for repair. On that day, he called ahead and then arrived on time. He quickly isolated and then repaired the problem. After discussing wanting to replace my controller for a more suitable type, he installed a new controller and then trained me on its operation. The service technician was very knowledgeable. His costs were very reasonable. I would definitely use him again.

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    Verified purchase
    Staff

    Reviewed Feb. 13, 2018

    Switched out a couple circuit breakers. Gave me advice on future issues we need to have looked at, and was on his way out. Great job Victor. Really enjoyed his personality. Nothing more to say other than I would recommend this company and ask for Victor.

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    Verified purchase
    Customer Service

    Reviewed Feb. 13, 2018

    Garage door fix - Recommended about 4 companies. One called me back within half hour and work done well. Thanks HomeAdvisor. Great job, hooking me up with a great company. Company chose was one of the top rated on HomeAdvisor. I will be using HomeAdvisor for all my home repair needs from now on, and the service is free.

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    Verified purchase
    Staff

    Reviewed Feb. 13, 2018

    I'm very satisfied with their work performed and would recommend them to my friends and neighbors. They did a great job and were very professional. I didn't know about HomeAdvisor until my sister told me about you all. Thank you so much HomeAdvisor for your help in finding them.

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    Verified purchase
    Staff

    Reviewed Feb. 13, 2018

    Universal Blinds & Shutters, Inc - Marc was very professional, knew what he was doing, would recommend this company to everyone. When he came, he fix right away the blinds that we had a problem with, and gave us quote to replace others. I could not find a company to come and fix the blinds, they all say they could fix blinds, but everyone said, that it was better to replace them. Not this company.

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    Verified purchase

    Reviewed Feb. 13, 2018

    Have used this process since before it was "HomeAdvisor". Over the years, there has been a lessening of referrals selections, fewer pros to choose from and interview, sometimes only one listed. Any job should get at least three estimates so don't understand why only one pro is referred. Are fewer professions willing to sign up with HomeAdvisor? If so, why? I still appreciate seeing other consumer reviews before interviewing to get get a bid.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 13, 2018

    The customer service person that helped me provided timely and accurate information. She stayed on the line while the connection was made. She also provided the phone number in case we were disconnected. The company that was recommended did a great job.

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    Verified purchase
    Staff

    Reviewed Feb. 13, 2018

    HomeAdvisor connected me to an excellent service and was able to get me scheduled same day. This is the second time I have used HA and couldn't be happier. Both times that I used HA they connected me to very professional services and both times those services provided DIY tips (if you're in to that kinda thing).

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 13, 2018

    I did not anticipate that HomeAdvisor would help as much as it did. I was more than pleasantly surprised to have good recommendations, quick followup, good questions, and immediate assistance in eliciting timely vendor response. I used them for a number of projects. My experience has been Very Favorable and I'll continue to turn to them. Yay!

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Feb. 13, 2018

    We had difficulty finding painters to our kitchen cabinets and to use in the future for painting projects. HomeAdvisor was able to refer two companies and we were very pleased with the outcome. The referral we chose, based on cost, were punctual, polite and did a very nice job, within the time frame they gave us.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 13, 2018

    We were looking for someone to refinish our old clawfoot bathtub. With HomeAdvisor we found just the right professional--Ron Cook of Cook Construction. He was polite and prompt. Customer service was great and the job went smoothly! We are very happy with his service and our tub looks great!

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    Verified purchase
    Customer Service

    Reviewed Feb. 13, 2018

    HomeAdvisor was very helpful in finding a reliable company for my job (Brickwork). They provided contact information for more than one contractor in my area and followed up to see if those I contacted had responded in a reasonable time. They also followed up to see if the work was satisfactorily done. Having a resource to turn to for home repairs--with accurate information and reliable reviews--is reassuring and facilitates the often vexing job of finding dependable workers.

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    Verified purchase
    Installation & Setup

    Reviewed Feb. 13, 2018

    They came and installed fixtures in my garage (track lighting) and house (smoke detector). They did it the way I wanted it and it came out great. They gave me an option to pay by the fixture or hourly which was a nice option because with two of them I knew it wouldn't take long.

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    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 13, 2018

    I was able to find an honest and reliable repairman (garage door) in a very short time. All of the reviews really helped me make my decision. The contact information about the pros was accurate. I love that I am able to provide feedback for other home owners. Thank you HomeAdvisor!

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    Verified purchase
    Staff

    Reviewed Feb. 13, 2018

    Went first to HomeAdvisor when we needed a tree removed as we had no idea who even did this work. There were a number of companies listed. We got two quotes, chose a contractor. They came out when stated and did an excellent job. We were very pleased with them and our experience with HomeAdvisor.

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    Verified purchase

    Reviewed Feb. 13, 2018

    Tree removal and trimming - HomeAdvisor was great as always. They sent me the names of three tree companies. Two contacted me. I hired one, and the work was done safely and affordably within 7 days. It's important to me that I hire licensed and insured contractors, and I know that's what I get with HomeAdvisor. Thank you HomeAdvisor.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Feb. 13, 2018

    I was pleased with the responsiveness of the pros that I contacted. They all came to my home to give me their opinion of my proposed project (Inside painting) and they all gave me a quote in writing. Two of the quotes were similar in price and description of the work, the other was different. When I asked the contractor about the difference he explained it to me to my satisfaction. I like that HomeAdvisor gave me names of the contractors, that I contacted them and the contractors responded quickly. This allowed me to decide and have my project completed very quickly.

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    Verified purchase
    Customer Service

    Reviewed Feb. 13, 2018

    There are some VERY good things about HomeAdvisor such as knowing they have checked the business out already but I do not want to receive continued emails after my job is finished. I am willing to rate the job done but after that I don't want any emails asking me what my next project will be. I would give 5 stars if it weren't for that.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Feb. 13, 2018

    Sewer blockage clearing - The recommended plumber (Precision) was prompt in their arrival, professional in their analysis, quick with their solution options, and quick in the repair. The price was fair. I am very satisfied with their work. I would definitely use them again.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 13, 2018

    Very professional... prompt and on time. Just really wish he would consider taking credit cards... I NEVER carry cash on me. Quick and efficient. He replaced multiple outlets and receptacle and even made it safer for my family.

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    Verified purchase
    Staff

    Reviewed Feb. 13, 2018

    I have used HomeAdvisor for my primary residence in Florissant, MO, and was not disappointed this time in Aberdeen, MD. The professional I selected was courteous and persistent in getting my business. He came out on a rainy day and did exactly what I expected.

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    Verified purchase
    Staff

    Reviewed Feb. 13, 2018

    I just typed in "garage door repair" and HomeAdvisor popped up in my search results. I was curious and thought I'd check it out and I'm really glad I did. The company that was found to help me, was wonderful. He was reasonably priced, came right away, finished in an hour and was so polite and respectful of my property. If all your recommendations are this good, I'll be back!

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    Verified purchase

    Reviewed Feb. 13, 2018

    I needed someone to repair damage to my roof and didn't know where to start looking. I googled for a repairman in my neighborhood and the HomeAdvisor site came up. I used it and found a very efficient and reasonably priced repairman from my neighborhood who performed the job to my satisfaction.

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    Verified purchase

    Reviewed Feb. 13, 2018

    It was a good experience and user friendly, using HomeAdvisor. The website is easy to navigate and what I like about HomeAdvisor is that they want you to be as specific as possible in your review about the repair or work done in your home. The questions are not just generic questions but specific pertaining to your issue that you had in the home. I like that.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 12, 2018

    Texas Colors Stained Glass - David did an excellent job replacing broken panes in our faceted glass front door, completing the work within the time and cost he had estimated. Very professional and courteous, and he followed up afterward to ensure customer satisfaction with the job. I would recommend him to others.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Feb. 12, 2018

    My overall experience with HomeAdvisor has been excellent. I have been able to find all of the services that I search for in very little time. All of the vendors I have used have been punctual with their initial assessments, provided convenient appointments for the services I have needed, and have completed the services usually in less time than they estimate. The prices are also reasonable. I am so happy that I found HomeAdvisor to fill my home repair/renovation needs.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 12, 2018

    Media center repair - UTD Tech responded quickly. I hope all your contractors are this good. The person who answered the call really knew how to diagnose the problem. Your service is easy to use. I really like the fact that you do not give out my phone number.

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    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 12, 2018

    HomeAdvisor service continues to be a very useful and easy resource to matching up pros with the work I need done. The results have produced good contractors quickly saving me time. Saving me time, is like saving me money. I also am pleased with how the contractors are pre-screened and rated.

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    Verified purchase

    Reviewed Feb. 12, 2018

    This is my first time using HomeAdvisor. I need many home repairs and requested a carpet cleaner as sort of a test for this website. I was pleasantly surprised with the referral offered. I will definitely use HomeAdvisor in the future. Thank you.

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    Verified purchase
    Price

    Reviewed Feb. 12, 2018

    I have used for kitchen remodeling, pest control and landscaping and have been happy with the contractors I have hired through HomeAdvisor. There is no cost to use their service and they are prompt in providing service contractor names/phone numbers.

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    Verified purchase

    Reviewed Feb. 12, 2018

    Thank you for this service. I needed to have my water heater replaced. It is very difficult for a single woman to know who to trust. Your service is invaluable. You check these companies out for me, so you only recommend those that meet your standards. I am so grateful for the help. I went with High 5 Plumbing and am very happy I did. This is a wonderful service.

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    Verified purchase
    Zachary increased rating by 3 stars.
    Customer ServiceStaff
    After a positive interaction with HomeAdvisor (Powered by Angi), Zachary increased their star rating on Feb. 22, 2018.

    Updated review: Feb. 22, 2018

    I would like to thank home advisor for reaching out to me and resolving this issue. I think they could do some things differently to prevent this in the future. Maybe a phone call before automatically renewing. Thanks again.

    Original Review: Feb. 12, 2018

    I joined HomeAdvisor pro as I thought it would be a good idea starting a new business. Nope. Leads were a joke almost like they had people call acting like they were interested. They were not interested in helping out. I ended up turning all my services off so I didn't receive any more leads. My year went great without them. One year hits and it's time to renew. No call, emails unsubscribed, they take another year's fee of almost $300. I call and wait on hold for some time. Turns out it's non-refundable. But since it's been charged they want to wait another year so I can forget to cancel again. Nope!!! They just scammed $300 from me.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Zachary, We're sorry to hear about your experience, we're here to help. We have reached out to you via the email address on your account. If there is any further assistance we can offer, please contact the resources on that email. -HASupport

    Verified purchase
    Staff

    Reviewed Feb. 12, 2018

    Your website was easy to navigate. Put in what I was looking for and received immediate responses. The pressure washing company that I hired was very courteous and professional. I would recommend using your website for all projects that developed in the future.

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    Verified purchase
    Staff

    Reviewed Feb. 12, 2018

    As a widow negotiating the world of home repair and remodeling alone for the first time, I find Home Advisor an excellent resource to find quality professionals for whatever I need done. Thank you for offering this excellent service.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 12, 2018

    Home Advisor was very helpful, prompt with their response, and very professional. With their added accountability I trusted I would get good service and I did. We decided to work with 5th Generation Plumbing and they did a great job! I would work with Home Advisor again.

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    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 12, 2018

    This company was very "up front". Came quickly - same day. Was prepared and had all the equipment needed for the job. Also fixed something else I didn't think could be repaired. Very pleasant as well. Highly recommend this company.

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    Verified purchase

    Reviewed Feb. 12, 2018

    HomeAdvisor is a great way to find local home project companies. I really like the background checks performed on anyone entering my home. This makes me feel safe. The work I've had completed has been great and I am happy to use HomeAdvisor again for my handyman needs.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 12, 2018

    Monthly cleaning is part of our long term engagement. Jersey Maids were punctual. They arrived in time with two people who inspected the entire home and got onto their task. They did a thorough job cleaning our home. They were courteous and respectful. Did a great job. Thank You.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 12, 2018

    Ice maker water leak - I submitted my problem online and someone called me within 5 minutes. He showed up before an hour and had the problem fixed in 30 minutes. This was my first time using this service but it was excellent. Thank you.

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    Verified purchase
    Staff

    Reviewed Feb. 12, 2018

    The HomeAdvisor site was easy to navigate and easy to enter a description of the problem I was experiencing in order to find a list of highly recommended professionals. I was able to find and use one of the professionals in the results returned and have been nothing but pleased with their work. I would highly recommend HomeAdvisor to find the right professional for the work you need performed.

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    Verified purchase
    Customer Service

    Reviewed Feb. 12, 2018

    Great customer service but feel that vendors are often over charged by HomeAdvisor as not all leads eventually result in a purchase and cause vendors to charge the end consumer more since they are being charged by HomeAdvisor for wasted leads who are not really considering the project.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 12, 2018

    Received immediate response from two contractors. They came the next day with an estimate and I hired one. They completed the job within a week's time. Job well done as well as cleanup. I would recommend Falcon Gutters to my friends and family.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 12, 2018

    HomeAdvisor is always a great source of information and referrals for homeowners, or those in need of any kind of household repairs. They provide a good data bank of referral information around the area of the property. But moreover, once you fill out the short form, the vendor contacts you either by phone or email! It makes looking for them much easier and they are responsible for the call and the follow-up. Great service. Used it more than five times in the past 2 years. Always satisfied with the results. Thank you!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 12, 2018

    First, I am reluctant to hire outside contractors to do work for me because I have faith in my own set of skills. I am very handy and competent when dealing with electrical equipment. This time however it was my home that was having problems. I had the power company out and they said it was inside my home. I tried several things I know to identify the problem (suspected lifted neutral). Reached out on HomeAdvisor for J&S to come to my home to help me. They sent out Jay. This kid was sharp and HOST (honest, open, sincere and truthful). Rare traits in young folks these days. He worked with me, listened to what I had already done and then he went to work> 30 minutes later he found the fault a neutral issue OUTSIDE the house. He made a call to the power company. 2 hours later they were on site, ran a new neutral line and the problem was solved. Great guy you folks at J&L have in Jay.

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    Verified purchase

    Reviewed Feb. 12, 2018

    I'm about to put a condo on the market for sale and I used HomeAdvisor to find pros for several projects that I wanted to do before I listed the property on the market. I found several pros for the jobs I had and I have zero complaints from those highly rated pros and using HomeAdvisor couldn't be easier.

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    Verified purchase

    Reviewed Feb. 12, 2018

    I had my upstairs bathtub faucet break off. I have never tackled this type of project before. I was pleased to have the help of HomeAdvisor to track down an expert to take care of this problem for me in such a quick manner. Thumbs up to HomeAdvisor to solve this problem, and hooking me up with a qualified professional.

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    Staff

    Reviewed Feb. 12, 2018

    I had all my vents cleaned also fans cleaned and oiled and the refrigerator coils cleaned. They did a fantastic job. Also they sanitized my vents by spraying for mites, bacteria, etc... I will definitely recommend this company to my friends and neighbors.

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    Customer Service

    Reviewed Feb. 11, 2018

    I got a phone call within minutes of my request. We agreed on a price and the work was done the next day. The contractor was knowledgeable and experienced. The supplier that I had located was temporarily closed but he quickly located another plumbing supply place which delivered the new hot water heater with minimal delay.

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    Reviewed Feb. 11, 2018

    I had two sinks that leaked when full of water (kitchen/laundry). Watergon, Inc. repaired the drains and the baskets. I am fully satisfied with the repair. I have other projects in mind that I will be hiring Watergon, Inc. for.

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    Reviewed Feb. 11, 2018

    Could not be more pleased with selection of contractor. What a professional company which I would highly recommend. Explained what they were doing and what they would do to solve the problem. Had to dig up lawn and a crepe myrtle tree which they put. Thank you.

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    Customer ServiceStaff

    Reviewed Feb. 11, 2018

    When looking for someone for a project get some honest people that are professional and very reasonable. I look forward to find someone for my next project from Home Advisor. I like that more than one company calls to give an estimate and willing to work with people if they are on a budget.

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    Staff

    Reviewed Feb. 11, 2018

    Water had been leaking from the Main to the shut-off valve in the Garage. The problem was identified after an extensive test was conducted and the work immediately began to repair the anomaly. The job required that the lawn be excavated and new line put in. I was very satisfied with the work and the professionalism of those involved.

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    Reviewed Feb. 11, 2018

    I needed to get a quote for some lawn services on my property and used HomeAdvisor to locate a company. From the time I posted to the time that the job was completed took only 3 days. Would use this site again in the future.

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    Verified purchase

    Reviewed Feb. 11, 2018

    I really didn't know where to start to find a window cleaner, but HomeAdvisor made the process really easy. The website gave me some good options and I chose the one that seemed to best suit what I needed. I will be using it whenever I need to find a good pro.

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    Verified purchase

    Reviewed Feb. 11, 2018

    I was a little skeptical about using the site because I'm not use to hiring people I don't know. Now I am so glad I did. This is my second project with a professional from HomeAdvisor and I will continue to use this site for all my upcoming projects.

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    Verified purchase

    Reviewed Feb. 11, 2018

    Furnace not working. Old unit did the best they could. Parts problems. The unit is 60 years old. Looking for parts on Sunday, not a easy thing to do on a unit that's 60 years old. I can't say they are not going the extra mile for me. I hope I don't have to replace the unit...

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    Staff

    Reviewed Feb. 11, 2018

    They were meticulous with every detail; exhibited great care, were courteous and kind; willing to work with us on every level and detail. Our storm windows are difficult to work with and need extreme care and handling; they took everything in stride and replaced the storm windows with a much better fit than they were before. I highly recommend them.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 10, 2018

    Needed my carpets clean so very bad, input what I needed and a call was placed to me in a matter of minutes. The person, was professional, respectful of my time and was available on my schedule. Have regretted not using HomeAdvisor in the past for home projects and so very glad I came back to them.

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    Reviewed Feb. 10, 2018

    Work was parsed out to a number of professionals just as soon as I submitted my request. I was contacted by them nearly as soon as I submitted the request. They fixed what I needed - transfer contacts to mail for windows 10, and did some other things to help - make the pc run better/faster.

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    Reviewed Feb. 10, 2018

    This service saved me a big search headache and provided me with a great plumber... very satisfied! I had the main water valve handle break on a Saturday and needed help fast. I appreciate the quality of firms you recommend and will use the service again.

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    Verified purchase

    Reviewed Feb. 10, 2018

    We have used HomeAdvisor on more than three occasions, and the work we have had done has been excellent. The projects we have had done range from getting a small foot by a foot hole in the kitchen ceiling repaired to getting the whole drywall piece for the entire kitchen ceiling replaced.

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    Staff

    Reviewed Feb. 10, 2018

    I have used HomeAdvisor for several projects since buying a home in Virginia, including plumbing, electrical, granite countertop repair with putting in under mount sink, etc. They do call to verify reviews! A very helpful resource for me a single senior.

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    Price

    Reviewed Feb. 10, 2018

    Great plumber. Excellent service and price. This is the second time we have used HomeAdvisor and we are quite happy with the services we've contracted through them. We are new to the area so it has been great to be able to use this service.

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    Staff

    Reviewed Feb. 10, 2018

    I trust HomeAdvisor to recommend professional companies and people to do work in my home. I have used them for many projects and have never steered me incorrectly. Will continue to use HomeAdvisor to find reputable and trustworthy professionals.

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    Customer ServiceCoverage

    Reviewed Feb. 10, 2018

    I needed better coverage on my lawn with my sprinkler system. I submitted a request through HomeAdvisor and was given a business contact who responded immediately. The company came within two days of submitting the request and because of the reviews through here, I was very comfortable hiring this business. I'm very pleased with this process. Thank you HomeAdvisor!

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    Reviewed Feb. 10, 2018

    A & A Appliance - They were amazing. And the ease of using your website made my experience with them even better. You should be proud that to have them as part of your network and should promote them as often as you can. Thank you.

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    Verified purchase

    Reviewed Feb. 10, 2018

    I found HomeAdvisor on Google when searching for Garage Door opener repair. I was impressed by quality of info including HONEST reviews. Got four garage repair folks with free estimates in 2 hours. I would use HomeAdvisor again for other projects we need done. I also like that you can earn cash rewards.

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    Reviewed Feb. 10, 2018

    They removed two sickly palm trees. One 40 foot Royal and one 7 truck Foxtail. Day 1 they dropped the trunks and hauled away. Day 2 the stumps were grinded and leveled to our satisfaction. They took care of our yard and other trees during the entire process.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 10, 2018

    I requested bids for a new sprinkler system. Pipeline responded the very next day and came out the next week. The second company responded 4 days later and the third company we never heard from. I would use HomeAdvisor again.

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    Punctuality & SpeedStaff

    Reviewed Feb. 10, 2018

    Looks great! Ken found the solution to finish off our project. We are on a steep hill so the work was challenging. He communicated with us every step of the way. He was on time and on budget. I would recommend Ken.

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    Customer Service

    Reviewed Feb. 10, 2018

    As a contractor for two years with HomeAdvisor I would definitely not recommend contractors use HomeAdvisor to get work. Most of the leads that you get are from customers who are not serious about getting work done. HomeAdvisor advertises that it is a free service. This is true for the customer but the contractor must pay a fee. My fees average $55 to $70 per lead. So if someone is just checking out the site and puts in the info, Boom I am out $70 and they had no intention of doing the work. That money could go to bills, groceries or a night out with my family.

    Trying to get credit back is extremely difficult. They will try to equate it to advertising and say that you are responsible to get the lead. Fine, I don't mind competing against any company for a job. The problem is most leads don't pick up the phone or call you back. They were just checking it out. When I get a lead I call the customer right away, (but only during respectable hours), if nobody picks up I will leave a message. Then I will send an email with my contact information and then a text message. What frequently happens is I will get no contact from the customer. How am I supposed to land that job if I can't even contact the customer?

    This is the #1 problem with HA on the contractor's side. I myself had been on the HA site looking for a contractor. I did not finish or finalize the request but they still sent my contact info to 3 different contractors. 3 contractors out of $$. Oh that is another thing they will give up to 4 contractors the same lead. The problem with this is at least 3 contractors will be out of $$ and the customer will be inundated with phone calls. As soon as they put in the request the phone will start ringing off the hook because all the contractors are paying for that lead. My experience with this is the customer will talk to the first 2 maybe 3. They don't want to deal with 4 contractors. They can also feel harassed by all the phone calls, texts and emails. My experience is that this has been a very frustrating way to get work. I am going back to local newspapers to advertise. At least I know what I am getting for the money.

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    Response from HomeAdvisor (Powered by Angi)

    Hi Brett, We're sorry to hear you've had anything but success with our service, we do our best to provide you with resources and opportunities to help you sell your business. While we are not able to control when or if a homeowner will contact you back, we're always happy to address lead concerns and discuss success strategies. To speak with a rep, please call Customer Care at 877-947-3639 or send info to emailus@homeadvisor.com and a rep will reach out to assist you. -HASupport

    Verified purchase
    PricePunctuality & Speed

    Reviewed Feb. 9, 2018

    HomeAdvisor was able to give me a list of three possible plumbers on a Sunday night, and one of them got back to me quickly on Monday morning. They got the job done quickly. The quoted price was quite close, the only difference was due to the cost of the part that had to be replaced.

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    Staff

    Reviewed Feb. 9, 2018

    It was a pleasure to work with Home Advisor. They referred me to a great contractor who responded immediately and did an excellent job. Very pleased with the experience and will definitely utilize your services again. I was waiting weeks for a contractor to get back to me and my project is now done in one week's time from first contact with Home Advisor. Thank you.

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    Reviewed Feb. 9, 2018

    I went on HomeAdvisor to find a roof repair company, put in my info and what I needed done. The next day roof repair companies were calling me several times a day trying to schedule a time to come fix my roof. One thing that was really annoying about their site was I tried a few times to make appointments from the website, selected dates and times that worked for me and every time the dates and times were bogus, the companies immediately would email and call to reschedule, and usually the rescheduled time was weeks away from the supposedly available times on the website. The good thing was I did find someone to fix the roof, and the ratings were helpful in finding someone I thought I could trust.

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    Customer ServiceStaff

    Reviewed Feb. 9, 2018

    Contacted HomeAdvisor on the outside chance I would find some help. Very pleasantly surprised with the response I got. Told them what I needed and had a response within 5 minutes. Follow up has been amazing. Very pleasant and professional organization. Will certainly contact them for future projects.

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    Customer ServiceStaff

    Reviewed Feb. 9, 2018

    Used Professions Window Cleaning, great company and very professional. They were top of the list on HomeAdvisor and after using them I can see why. They were very efficient, really did a great job. No complaints at all! Will definitely use HomeAdvisor again. Also appreciate the follow up call from HomeAdvisor on how the work was proceeding and if there were any problems.

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    Staff

    Reviewed Feb. 9, 2018

    No complaints here. The contractors I hired were very professional and friendly. I would suggest a way to note on the website when someone has selected a contractor so other do not call. Otherwise, I would recommend this site to friends and family.

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    Customer Service

    Reviewed Feb. 9, 2018

    This time, Home Advisor came through very well. Unlike a previous experience wanting to have some concrete work done and neither of your recommendations got back to me. I still don't have the work done. This is the reason that I nearly didn't use you again.

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    Staff

    Reviewed Feb. 9, 2018

    I had no heat for a few days and needed repair service. Finding HomeAdvisor online was fantastic. They were able to assist in getting help and a resolution for my problem. I will always use HomeAdvisor in the future for all my repairs needs. Thank you...

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    Installation & SetupPrice

    Reviewed Feb. 9, 2018

    I was very happy with the Drywall installation work done by V&A Home improvements. Alex made it very clear that his and the reputation of V&A were very important to him and that his work would speak for itself. Alex and his crew were on-time and worked long hours. The finished product looked great. Alex priced the job fairly and below all other quotes.

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    Staff

    Reviewed Feb. 9, 2018

    Great, awesome service rep, Chuck, was absolutely fair in his diagnoses & repair. Will hire them in a heartbeat for ANY plumbing issues in the future. They are my plumbing company now, repeat customer here, really appreciate their efforts to satisfy the customer.

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    Staff

    Reviewed Feb. 9, 2018

    Great experience with HomeAdvisor. It was so easy to access, and I had lots of options to choose from. I found an awesome handyman, Marco **. I referred both him and HomeAdvisor to friends. I will definitely use HomeAdvisor again.

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    Customer ServiceStaff

    Reviewed Feb. 9, 2018

    Home Advisor provided us with multiple options to achieve our goals. When we began to struggle to find companies that were willing to complete the work a CS person called me directly and assisted me with identifying more companies. Some companies did not contact us, some companies walked our home but did not provide us a written estimate. Home Advisor stuck with us until we found a highly respected company willing to take on our 10,000 sq. ft. home. Thank you Home Advisor!

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    Customer ServicePrice

    Reviewed Feb. 9, 2018

    This is the first time I've used Home Advisor for plumbing and heating issue. I was called right away and the technician was very responsive and took care of the issue. The price was very reasonable for the work performed. I would use them again.

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    Customer ServicePrice

    Reviewed Feb. 9, 2018

    Home Advisor is not free to the consumer. They tell the contractors to "hide" the Home Advisor fee in their cost estimate to the consumer. I feel this is deceptive advertising and it is shameful. They also charge contractors a fee even if the consumer does not use them. Considering Home Advisor send the consumer a minimum of two contractors to call, one of them are already not going to be used.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Georgia, We apologize for any confusion, we are not involved with the pricing of our pros and do not encourage them to add their lead fees to their prices. Each pro will handle their business expenses differently. The only guidelines to the number of pros a lead can go to is a maximum of four pros, not a minimum of two, and many leads go to fewer. We're happy to address any questions or concerns about how our service works, please call Customer Care at 877-947-3639 or send info to emailus@homeadvisor.com and a rep will reach out. -HASupport

    Verified purchase

    Reviewed Feb. 9, 2018

    I highly recommend HomeAdvisor, I have used this service for 3 different projects and have found 3 contractors who I will do business with again. Being new to the area it's nice to find contractors who are recommended by others.

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    Customer Service

    Reviewed Feb. 9, 2018

    Very easy to work with. I will use them again. Information on what to look for and where to go was easy. Got linked up within minutes of me searching companies. Got a call within 2 minutes from when I started looking for information.

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    Price

    Reviewed Feb. 9, 2018

    Only one company called to quote the job but, I was very happy with them doing the work. The main reason for the work is to hang a chandelier, they put it together and hung it. It was perfect! I also got rid of most of the Honey do list while they were there.

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    Staff

    Reviewed Feb. 9, 2018

    Trevor was really courteous and did a fabulous job cleaning the two bathrooms and tile floors. He was able to get most of the carpet stains out but I did notice that around the baseboards, the carpet was still dirty.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 9, 2018

    He was quick to respond, prompt, kind and efficient. He explained everything to me about the electrical work he did in my kitchen, easing my mind that everything was correctly done by an experienced professional. I would definitely recommend him to my friends and neighbors. Thank you for your help.

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    Punctuality & SpeedStaff

    Reviewed Feb. 9, 2018

    I was provided with enough information that allowed me to select a qualified technician. Reviews of firm's work were critical in selecting the contractor. He also contacted me in a timely and courteous manner and we were able to arrive at an arrangement quickly.

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    Staff

    Reviewed Feb. 9, 2018

    Have used HomeAdvisor before with great results. That's why I turned to them this time. Still keep in touch with my earlier contractors. My neighbors, seeing the work they did for me, asked for their contact information to use for their home projects. I am planning some additional work and will use them again.

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    Staff

    Reviewed Feb. 9, 2018

    So far every project that I had and was completed by an expert from HomeAdvisor has been personable, helpful and respectful. HomeAdvisor locates and connects people to specific jobs. It has saved me, in the last month, three times.

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    Price

    Reviewed Feb. 9, 2018

    I needed an old freezer removed and needed recommendations on service. Within minutes of submitting my request, three or professionals contacted me. The process was extremely easy. I was able to compare prices and ultimately ended up a great deal. It ended up being a lot better than calling around to find someone to do the work.

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    Customer Service

    Reviewed Feb. 9, 2018

    I could definitely do with less emails. Plus, they cannot be replied to and don't always provide an option that fits the situation, with no way to write in. I like the service (better than others I've tried) and have used it twice, but find the frequent emails irritating.

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    Reviewed Feb. 9, 2018

    I filled out the form on HomeAdvisor, and within minutes a plumbing pro contacted me. He completed the project the next day. I'm very satisfied with this service, and I won't hesitate to use it again. Thank you for making this process so easy.

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    Installation & SetupPricePunctuality & Speed

    Reviewed Feb. 9, 2018

    All parts and labor at great prices. Total cost $315.44 for 1.5 hrs. On time and very professional. Clean install and removed all waste. Explains the job before and during the work. Always answers all questions and makes recommendations. They would be the ones I'd call if ever needed in the future.

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    Customer Service

    Reviewed Feb. 8, 2018

    I've used HomeAdvisor several times already and got my mom hooked up in another state and had a complete ac system outside and inside installed. I like the fact that they call me and I don't have to call them. I like the fact I get to choose the company base on the rating they provide and feedback. Simply the easiest way to get things done! Thank You!!

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    Installation & Setup

    Reviewed Feb. 8, 2018

    These guys did an outstanding job of installing my fence but for some reason put it over my neighbor's property and now refuse to fix it. Very disappointed that they chose this route to proceed. I will now have to hire another company to move the fence.

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    Response from HomeAdvisor (Powered by Angi)

    Hi Kenneth, We're sorry to hear about your experience with a pro you hired. We're here to help and have forwarded your concerns to the proper channels, a rep will follow up to assist you as quickly as possible. You can also contact our Customer Solutions department by calling 866-786-8474. If there is any further assistance we can offer in the meantime, please reach out to emailus@homeadvisor.com. -HASupport

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 8, 2018

    I could not be more satisfied. Adam's Door was very professional, gave excellent tips and their quote was almost 2/3 less than the competitor. They arrived quickly and completed the project (Garage Door Repair) in less than an hour. I will be highly recommending this company. As I stated in their review, I would give them 10 stars.

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    Staff

    Reviewed Feb. 8, 2018

    Our toilet was backing up into tub. Grand Rooter came at night and returned the next day and stayed until situation was understood and taken care of. They were excellent. We do have an extending major problem (cracked pipes) that will also be fixed by them.

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    Staff

    Reviewed Feb. 8, 2018

    We are new to GJ. Wanted a reference for a plumber and contractor. They did not disappoint when recommending professionals. We will be using both places again when needed. I will recommend HomeAdvisor to anyone who asks. Hopefully they will continue to provide quality professionals on their website.

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    Installation & SetupPrice

    Reviewed Feb. 8, 2018

    I am remodeling my kitchen. The professionals I hired to demo and install my cabinets are wonderful. PJ Abbey was quick to contact me. They were affordable and I would highly recommend their services. I ran into a plumbing issue with my old refrigerator and HomeAdvisor came to the rescue with a plumber with Mr. Rooter coming out the same day. I am very happy.

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    Reviewed Feb. 8, 2018

    I prefer to choose from a list of professionals who have been vetted by a firm like HomeAdvisor. I've only used HomeAdvisor once since moving to NM but will remember to contact them again when I need contractors for other jobs.

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    Reviewed Feb. 8, 2018

    I went through HomeAdvisor for a window replacement and obtained multiple companies in which to contact all with ratings so I could read through them and select the ones that I thought were a good fit. I will definitely use HomeAdvisor again.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 8, 2018

    Was easy and quick. Had two professionals call within five minutes of completing my request. First guy said we lived too far from him... hired second guy and have been very pleased. Good follow up emails from HomeAdvisor. Not too many and not too few.

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    Punctuality & Speed

    Reviewed Feb. 8, 2018

    After listing my project with HomeAdvisor I received 3 offers to submit estimates within one day. The estimates were competitive, and the vendor I selected (Blackwell Satellite Systems) did the project quickly, effectively and at a very competitive rate.

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    Reviewed Feb. 8, 2018

    The website was easy to navigate and provided a reliable, courteous, prompt and efficient service contractor for the job. I would certainly utilize HomeAdvisor in the future when searching for home services. No complaints with the carpet cleaning recommendation.

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    Staff

    Reviewed Feb. 8, 2018

    This is the second time I've used your service and I've been pleased with recommendations both times. The first time was with Big Mack's Tree Service and most recently with an HVAC company, Kelly's Heating and Air Conditioning. Both company owner/reps were kind, courteous and professional in their manner and service. Thank you.

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    Reviewed Feb. 8, 2018

    I have used HomeAdvisor twice and have been very pleased with the results. I enjoy reading the HomeAdvisor tips. I have found it very easy to investigate potential contractors. The website is very easy to use. I will continue to use them.

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    Verified purchase

    Reviewed Feb. 8, 2018

    I've been very happy with the service professionals HomeAdvisor has sent us. The list of providers has been of quality companies and from they we've been able to choose the ones that fit our budget and needs best. We would use these services from HomeAdvisor again.

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    Installation & Setup

    Reviewed Feb. 8, 2018

    Found a contractor thru them and it has been a wonderful experience thus far - still awaiting for materials to come before installation can begin. I would use the HomeAdvisor again and suggest them to others as well.

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    Staff

    Reviewed Feb. 8, 2018

    Very good experience and would highly recommend to any family member or friend. Everyone was very helpful and stayed in communication every step of the process from start to finish. My first experience with HomeAdvisor and would certainly do it again.

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    Customer ServiceStaff

    Reviewed Feb. 8, 2018

    This was our first time using HomeAdvisor; we found it fairly easy to navigate and ended up getting 3 links from them. Two out of the 3 called to talk to me about our project, only one stood out heads above the other. We were very pleased with our choice of electricians; he did very good work, detailed oriented and used care while. We will hire him again and would attempt to use HomeAdvisor as well. Would recommend.

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    Punctuality & Speed

    Reviewed Feb. 8, 2018

    Washed windows, inside and out. Worked quickly and efficiently and window were sparkling clean. The next day he came back to clean and seal the grout in the tile floor. We were very satisfied and will be hiring this company again this spring.

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    Customer ServiceCoverage

    Reviewed Feb. 8, 2018

    Have used HomeAdvisor for at least 4 projects. Fully satisfied with recommendations. No problems and would recommend HomeAdvisor to anyone. Every project we needed was completed thru their recommendations. We have used them for the house we sold and the purchase of our new home. Takes the burden off having to solicit contractors and the worry if they are insured or bonded. Great in doing follow up calls.

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    Reviewed Feb. 8, 2018

    I've used HomeAdvisor on multiple occasions and have always had a very good experience. HomeAdvisor is a wonderful resource especially when you don't have "regular" person/company for a particular job. HA is my first stop and usually my last, when I'm seeking information for services.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 8, 2018

    There are many contractors to choose from. I was very happy with return calls. Easy to find many estimates by having more than two or so contractors. Much easier than yellow pages! Calls returned promptly. Only suggestion is more in depth description allowed for job requirements.

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    Customer ServiceStaff

    Reviewed Feb. 8, 2018

    Great Experience - would use this site again. Truetelligent had a very quick response with great results. Steve was thorough and professional. I would use him again. He not only fixed the doors that were a problem, but checked and lubed all the other pocket doors in the house. Then he explained why the stuck door had the problem. He is much appreciated.

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    Customer Service

    Reviewed Feb. 8, 2018

    Had a clog main drain backing up into the house. Went to HomeAdvisor to search for recommended plumbers. Narrow my search and call Mendoza Plumbing thinking I would get an answering machine in an attempt to leave a message for first thing in the morning, much to my surprise the gentleman answered! Who answers their phone at 8:30 at night! Well Mendoza Plumbing did and Mike was at my home 8:00 this next morning.

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    Staff

    Reviewed Feb. 8, 2018

    So far the pros that have been recommended have been very good. Those we have used were excellent. I would like to see more pros to choose from and more categories of service. In my area that can be difficult. There are a few things that I have searched for that had no results but again, that could be due to limitations of my city. I would prefer that results did not include non-local services though.

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    Staff

    Reviewed Feb. 7, 2018

    2 new flat roofs, jobs well done in a timely manner. Because of the roof flatness I was very concerned about the flashing, the roofer, Gabriel, assured me not to worry. Upon completion he showed me the entire job. My mind was put at ease with the outstanding results. My compliments indeed.

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    Punctuality & SpeedStaff

    Reviewed Feb. 7, 2018

    I was happy with the prompt professional service given by the company listed with Home Advisor. Home Advisor worked for me in that I was able to locate a company in my area that provided the tree pruning service I needed. I would use Home Advisor again.

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    Staff

    Reviewed Feb. 7, 2018

    I had used Home Advisor before. So, when I saw my water heater leaking Home Advisor came to my mind right away. At the end of the project I concluded that I did the right thing. I knew that I was right before and that Home Advisor would come to help me with my problem.

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    Customer ServiceStaff

    Reviewed Feb. 7, 2018

    Extremely easy! The company I used came up via HomeAdvisor just by doing a simple Google search. The folks I called answered the phone on the first ring and were at my shop 15 minutes later. I will be recommending HomeAdvisor to my friends.

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    Price

    Reviewed Feb. 7, 2018

    Great Job and reasonable cost. Mine was a serious clog, so snake was the first option which eased the clog but didn't cure it. Ended up having to go thru dining room ceiling and cutting the clog out. All done with minimal mess. I'd recommend to anyone.

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    Price

    Reviewed Feb. 7, 2018

    The contractors I hired were good. However, there were those that did not quote as promised. I was disappointed. I have found Angie's List is more reliable at this time. Perhaps better screening and follow up with contractors would improve the service.

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    Punctuality & SpeedStaff

    Reviewed Feb. 7, 2018

    I needed to replace the windows in the bedrooms in my house. They were very old and I could hear too much noise from the outside. After I submitted my project on Home Advisor, I was contacted by 3 reputable companies. I met with representatives with 2 of the three companies. I could see the ratings of both of the companies on Home Advisor. The representatives that I met with were both professional and knowledgeable. In addition, they both arrived at their designated appointment on time. I selected one of the companies and am very pleased with their product and their workmanship.

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    Staff

    Reviewed Feb. 7, 2018

    I needed help to find professionals in the area because I did not even live in the same state as the house I was working with. This service saved me tons of time and stress trying to find the people I needed.

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    Customer Service

    Reviewed Feb. 7, 2018

    A couple of years ago I contacted a deck contractor from HA's referral list to re-do my decking. Sent photos and measurements of top and underside of deck. Never heard from him. Not even an acknowledgment. This year I contacted AMP Landscaping for the removal of my hedge and soil prep. A full week has gone by and I've not heard back. In each case, HomeAdvisor emailed me to ask if I'd heard from these people. In each case, I replied NO. Case closed. I will not use them again...

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Jim, We're sorry to hear this, we encourage our pros to respond to requests as quickly as possible. You can submit feedback to them here: https://www.homeadvisor.com/write-a-review/ and we would be happy to help you connect with a different pro. You are always welcome to submit another request here: http://www.homeadvisor.com/ or browse pros in your area here: http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport

    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed Feb. 7, 2018

    VERY VERY IMPORTANT THAT YOU READ: After years of trying to sell us leads, they tricked me and called me from a 404 number and I answered. They said that they would like to get me set up with them. I told them specifically I didn't want leads. Brodie told me that I didn't have to set up that way. They even got my SSN#. I asked would we just be posted on their site just like we are with the BBB (getting reviews only and rated) and she said yes. She said that there was no contract, but today I called and that said that there was a verbal contract. She said that they would call and get reviews from our previous customers. They never did! I was never rated at all.

    I received a call a couple of days later saying that they wasn't set up that way after I had given them all my information. I called my rep and she said that she thought that they were set up that way that she was new! She begged me to not cancel and at least try 3 leads and that if they wasn't good she could give me a refund. I told her to make sure it wasn't any small repair leads. She said that there wouldn't be. I said ok! Each lead was some type of repair.

    I called Brodie again and she said that it would be waived & that they screwed up to try 1 more time. I did and they were basically the same type leads or didn't ever answer the phone. So I started hitting the reject button on them and called her to turn them off and she said I had to turn them off on the app and that they would also be waived. Not to mention they never told me that we would be charged for everything sent if we call them or not, which was bogus. On the app I could only turn them off for 2 weeks!

    I called to cancel completely and they did not honor my wishes and kept sending them and told me I owed for the rest sent. I told them please cancel my entire account because everything was a trick from the start to get my info and charge me. I will never give anyone else my social. Now they are emailing and calling consistently threatening to put a $780 bill on my credit because my bank had me refunded. By far the biggest scam I have ever seen or ran across!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Ken, We're sorry to hear this, we do our best to provide you with resources to help you sell your business. You get to decide the type of leads you receive and they can be paused via the mobile app, your Pro Page, or by calling Customer Care. We're always happy to address any account concerns and discuss ways for you to see the most success with our service. We would also be happy to have a rep reach out to further address your concerns if you send info to emailus@homeadvisor.com. -HASupport

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    Punctuality & SpeedStaff

    Reviewed Feb. 7, 2018

    We had two garage door openers braced better so they did not wobble when the doors were opened or closed. We had a small towel rack rehung and a cabinet hung over the commode in our guest bathroom. The workers came on time and did a great job.

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    Reviewed Feb. 7, 2018

    The website provide information that was true. This service show quality and at 5.0 as you can get. This is what I would rate the service I used. HomeAdvisor is a great online services for a consumer. I will use the service in the future. Thank you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 7, 2018

    The referral was prompt and linked me to a very professional company. The roofers not only completed the roof repairs promptly, they also referred me to others who could complete the interior work required by the storm damage. It was important to do the work quickly so I appreciated the prompt response.

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    Punctuality & Speed

    Reviewed Feb. 7, 2018

    Excellent repair job, replacing damaged wood with painted new wood. Professional, and after quote, came back 2 days later and started the job replacing damaged wood. And the 2nd day, painters came and painted wood that was not painted by company replaced my roof.

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    Customer ServiceStaff

    Reviewed Feb. 7, 2018

    The spring broke on my garage door. Elite Overhead Doors was recommended and he called me a minute after I selected him. He told me when he could come and came at that time. I asked about garage door openers and he gave me good advice about what to buy.

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    Verified purchase

    Reviewed Feb. 7, 2018

    It was a old deck. Just trying to see if it was still good after cleaning. You guys got me in touch with PPC Cleaning and I am very thankful. I will use you guys for all of my home projects in the future.

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    Installation & SetupPunctuality & Speed

    Reviewed Feb. 7, 2018

    I went online and they set up an appointment and the contractor showed up on time and ready to work. The online app is relatively quick and efficient but the time slots could use some adjustment. On the follow up work to repair the drywall I requested a time between 1 and 7 and they sent back saying the appointment was scheduled for 11. Thankfully the contractor for that emailed to say the appointment was scheduled for 1.

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    Staff

    Reviewed Feb. 7, 2018

    Home Advisor worked great! Put in my service issue and got an email with details of an appliance repair company. The company called and we schedule service with a few hours of our conversation. I will use Home Advisor again!

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    Installation & SetupPunctuality & Speed

    Reviewed Feb. 7, 2018

    We looked for a certified repair company today. We found an AMAZING company today, and we were extremely happy with the results. It was fast quick and easy to search for what we needed, got an appointment and were all set in less than 5 minutes. You can't beat the simplicity of that.

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    Verified purchase

    Reviewed Feb. 7, 2018

    I like this site because was told only members are able to log in to give experience with contractors, other sites anybody can give good or bad reviews without being known if they've had work done or not... Thanks Home Advisor.

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    Verified purchase

    Reviewed Feb. 7, 2018

    We wanted full cleaning of an empty apartment including carpets in the two bedrooms. We asked for cleaning of the carpets. The cleaner did not have equipment to clean the carpets. We had to hire another carpet cleaner to finish the job.

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    Verified purchase

    Reviewed Feb. 7, 2018

    I have used Home Advisor for three projects now... a home exterior paint job, a tree-trimming, and a furnace install. Got multiple bids literally minutes after posting... Almost too many responses but you can weed them out as you like. Pros are vetted so I don't have to do all the web-surfing to determine credibility. Love it!

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    Staff

    Reviewed Feb. 7, 2018

    Found an excellent workman whose reviews I could check I felt confident since HomeAdvisor had referred him. It was easy to contact HomeAdvisor and the operators were helpful. I was able to specify the type of work I wanted done and find an experienced contractor.

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    Verified purchase

    Reviewed Feb. 7, 2018

    I have used HomeAdvisor before. It is the fastest way to find someone to do the job... In less time than it would take to locate your copy of the yellowbook, HomeAdvisor can be scheduling a professional to do your job for you.

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    Verified purchase

    Reviewed Feb. 7, 2018

    The process was very easy and I was provided with two pros. I was extremely pleased with the pro that I chose to work on my project. Both contacted me immediately. I would definitely recommend HomeAdvisor to a friend for a project and would not hesitate to use this site again.

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    Customer Service

    Reviewed Feb. 7, 2018

    I could not get a decent reco from neighbors. Took a chance on HomeAdvisor. The site was simple and easy to work with. I received a response within 15 minutes. Reviews really helped with my decision! - And gave me consumer confidence. I was not proven wrong - will use HomeAdvisor again for other home repairs and maintenance. Hope the high level of service experience continues.

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    Price

    Reviewed Feb. 7, 2018

    REI Plumber was the WORST! Please read my review. I will not take the time to repost here. They are rip off artists. They should not be a part of your service. These guys came in with the first bid and I should have never taken the first bid. I should have taken a minimum of 4 bids and then beat each one of them up to get the best price and service. This was horrible. My last interaction with one of your service advisors was a 10! This was a 1!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Eric, We're sorry to hear you had this experience with a pro you hired. We have forwarded your concerns to the proper channels, a rep will follow up to assist you shortly. If there is any assistance we can offer in the meantime, please reach out to emailus@homeadvisor.com. -HASupport

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 6, 2018

    Ryan did an exceptional job and would recommend him highly. He is a true professional is clean, quick and gives accurate estimates. And cleans up after the job. I would recommend him highly. He does excellent work... re removed blinds from one location and installed them into my home. He did this quickly and flawlessly. I would highly recommend him.

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    Price

    Reviewed Feb. 6, 2018

    A router and a camera line was used to determine that we had to dig up the sewer pipe leading to our septic tank. Arrangements were made for a backhoe to arrive the next day. It was determined that our ground had settled causing our pipe to give at a boot, Everything was fixed at the estimated cost.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 6, 2018

    The service was fast and easy. They are very helpful in what size container I needed for the project that I was doing. I would use them again. The lady called me that same day to answer any questions that I had about their service and products. Very Helpful.

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    Contract & TermsPricePunctuality & SpeedStaff

    Reviewed Feb. 6, 2018

    Came in with a quote appointment. Agreed on terms and price. Job well done and quick. They trimmed my rosebushes for the winter and curt my ornamental grasses. Hauled off debris from trimming. I'm sure I will put them on my list to use later. They also do work for my neighbors.

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    Customer Service

    Reviewed Feb. 6, 2018

    it was great to have HomeAdvisor as a resource to pair up with the best vendor to complete the job. As soon as I submitted my project I received a call in under a minute and the job was completed the next day. I was fully satisfied. I am looking forward to my next project and HomeAdvisor will be my source. I used the ap and it was great! I would recommend it to anyone looking to source home projects.

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    Installation & SetupStaff

    Reviewed Feb. 6, 2018

    Work completed. Experienced and knowledgeable. Work was performed over the New Years weekend and several visits were required to find the right burner and have it Fedex overnight. It was installed the following day and I have not had any problems since.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 6, 2018

    HomeAdvisor provided a great list of resources for my project. Thank you. I would recommend HomeAdvisor to friends and family because the service is a great way to quickly identify helpers that have experience and are qualified and trustworthy. I find the reviews very helpful. I also like that HomeAdvisor follows up with a call.

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    Customer Service

    Reviewed Feb. 6, 2018

    Very good company to work with, glad I used HomeAdvisor to find them. The one comment I have about my experience is that the HomeAdvisor e-mail is kind of clunky, but I did get quick replies. I was able to use it OK, but there may be some folks who get stuck - it's not very intuitive. In any event, my overall experience was a positive one.

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    Customer ServiceInstallation & SetupPricePunctuality & Speed

    Reviewed Feb. 6, 2018

    Original granite sink fell out and busted. Several contractors would not even attempt the install. Small lip on left corner so like a 9.5 out of 10 on the install. They did increase the price by 100 at the end of the day due to the difficulty of the project. But hey, kudos to these guys, they called, showed up on time and they got it installed (even my dog liked them). Not an easy install. To date, no leaks, no issues. Really turned out so much nicer than the original sink and faucet.

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    Punctuality & Speed

    Reviewed Feb. 6, 2018

    I always use Home Advisor. I get all the information I need. Makes everything a lot easier. I like the customer reviews and the approx. cost of the project. They take care of the background checks and this saves me a lot of time.

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    Punctuality & SpeedStaff

    Reviewed Feb. 6, 2018

    Home Advisor matched us with a plumber who came to us in a timely fashion and fixed the problem on the spot at a fair price. The match was quick, the recommended plumber responded immediately. The plumber set up a time and arrived early. The plumber had adequate inventory to have to parts on his truck. He was then able to finish the job quickly and effectively.

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    Customer Service

    Reviewed Feb. 6, 2018

    I was extremely happy with my repair technician. He was the first to call and got to the root cause of the issue. The other two companies called the next morning and tried to sell me a complete new system without looking at my system which I didn’t need or want.

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    Staff

    Reviewed Feb. 6, 2018

    Home Advisor saves lot of time in shortlisting vendors and comparing quotes. You can find services for almost anything related to home service. I recently bought home and using this website for whatever repairs I need in my home. Kudos to the team.

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    Staff

    Reviewed Feb. 6, 2018

    HomeAdvisor is the best source of good contractors and service companies. Very happy with my experience, I will use HomeAdvisor again and will recommend the service to my friends and family. They provide great recommendations and follow up to make sure work is done to my satisfaction. Thanks for the great Service!

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    Reviewed Feb. 6, 2018

    The yellow pages were of no help when I needed an insulation expert. And no one on Facebook had any recommendations. So I looked to HomeAdvisor. HomeAdvisor helped me find the perfect company to handle my insulation needs. I'll definitely be using it again for future home improvement projects and needs.

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    Staff

    Reviewed Feb. 6, 2018

    My electrician provided professional services in a very personable way that made my experience with those recommended by HomeAdvisor as pleasant as it could be. It involved complex scheduling issues over the Christmas/New Years' holidays. I was given patient, informative, and excellent services.

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    Customer Service

    Reviewed Feb. 6, 2018

    The process was very easy. After answering a few questions, I was presented with several options, including a question about if I wanted the companies to call me. I opted to let them call. One of the selected companies called and I ended up hiring that company.

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    Verified purchase

    Reviewed Feb. 6, 2018

    Once I entered my project details, I received calls from verified HomeAdvisor contacts. It was great being able to review everything on one site. I've used HomeAdvisor in the past and love the way they contact you. I will be using HomeAdvisor again.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2018

    The contractor that performed the work was great. Having 5 different people call you immediately was not that great - a little overwhelming. If only a few people called on each request, it would be much easier to deal with contractors and pricing.

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    Installation & Setup

    Reviewed Feb. 6, 2018

    Work on high ceilings up to 14 feet to replace exterior lighting for 18 sealed LED lights. We provided the lights ourselves. They came out the same day to give an estimate and installed the lights the same week. We provided the necessary ladders and two people worked for slightly more than two hours.

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    Staff

    Reviewed Feb. 6, 2018

    Wonderful company to work with. Everyone was professional, polite, reliable and all were perfectionists. The outcome of our cabinet refacing job was exceptional. Love, love, love their work. Best value for the money. In my opinion, it was money well spent.

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    Customer Service

    Reviewed Feb. 6, 2018

    We had no hot water and had no idea how to understand why our solar was not working. HomeAdvisor provides a valuable service that we have used in the past with exceptional results. We needed an electrician and were not disappointed with the options or the speed of a call back. We will continue using HomeAdvisor and continue telling everyone we know.

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed Feb. 6, 2018

    Requested help with locating someone to clean home vents and duct work. Received a referral within minutes. Recommended company called within an hour. The appointment was made and service completed within three days. Would highly recommend HomeAdvisor and will use them again.

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    Staff

    Reviewed Feb. 6, 2018

    Restraining and refinishing furniture. I was very pleased with the company recommended by HomeAdvisor and I was not disappointed! Great job! I would highly recommend the suggested company and HomeAdvisor to anyone looking for local professionals. This was my second great experience with HomeAdvisor (previous was palm tree removal).

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    Customer ServicePricePunctuality & Speed

    Reviewed Feb. 6, 2018

    When looking for pros and I will not saying all of them are pros but they do respond to your request quickly. No matter what hour of day that you submit. But it would be nice if they can give customer an estimate cost of what the job should cost.

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    Staff

    Reviewed Feb. 6, 2018

    I used three contractors. Plumber, Electrician and Carpet and Tile cleaning all through HomeAdvisor. All three were very professional, all three did a great job. I don't think I would have completed the jobs if it wasn't for HomeAdvisor. I have already recommended HomeAdvisor to others and I would use them again.

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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