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HomeAdvisor (Powered by Angi) Reviews

4,951,801reviews on ConsumerAffairs are verified
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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Visit www.homeadvisor.com
Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    How do I know I can trust these reviews about HomeAdvisor (Powered by Angi)?
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    Page 41 Reviews 5780 - 5930
    Verified purchase
    PriceStaff

    Reviewed June 26, 2018

    Great value, good work. Honest manager. Mike is great to work with. I recommended him to my neighbor and he completed her job before he finished mine. I realize he was giving me a bargain price, as I am older and retired. He has a very good heart, but it took too long to complete. I was having another project started and that had to be delayed. (Several other projects were on hold until the deck was done.) Overall, I am very happy with the deck and the work.

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    Verified purchase
    Customer ServicePrice

    Reviewed June 26, 2018

    I contacted several companies that were recommended and one of them worked out great. They did a great job, their price was fair and had a good overall experience with the customer service, etc. I will definitely use this company again in the future.

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    Verified purchase
    PriceStaff

    Reviewed June 26, 2018

    We are selling our house in Pasadena and needed an electrician to do some electrical work and he was the one. He came in and checked everything out and repaired what was needed. Excellent work, pricing reasonable, friendly, very knowledgeable. He was very polite and explained what was needed and did not over charge. If you need an electrician he is the one.

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    Verified purchase

    Reviewed June 26, 2018

    The website is very helpful to find good contractors for repair or remodel your house. I have been used it to search and find a contractors or companies for repairing my house for two years. I think it is one of best way to help you to avoid bad contractors.

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    Verified purchase
    Staff

    Reviewed June 26, 2018

    Wiring needed, replace outlets, fix pool grounding and chimney serviced. Very professional technicians were recommended. All completed their jobs and were very pleasant and professional. I have used Home Advisor on other projects and have always been very satisfied with their recommendations. Would recommend their services to my family and friends.

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    Verified purchase

    Reviewed June 26, 2018

    I am extremely happy with the results of using HomeAdvisor. The website is very easy to use and connected me with service providers in the state where my fixer upper property is located. I will use HomeAdvisor for my next projects and also list them as a resource for my clients to refer to. I will upload before and after photos of my yard project. Thank you!

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    Verified purchase
    Staff

    Reviewed June 26, 2018

    Home Advisor kept in contact with me concerning the company I hired on their advice. Representatives of Home Advisor contacted me by phone and/or email to inquire about the selection of the merchant that they recommend. I was impressed with the interest they showed in my experience with the merchant that I hired.

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    Verified purchase

    Reviewed June 26, 2018

    I was very impressed with HomeAdvisor. I requested estimates to refinish our hardwood floors and within hours I had the appointments for the estimates. Both companies were highly rated and it would have taken me hours to whittle down the companies they selected. I will definitely use HomeAdvisor again and would highly recommend them to everyone.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 26, 2018

    Pinpoint Movers - Super pleased with them showing up on time, doing such hard work and not having to stop for lots of breaks to cost me more. :-) So happy with their work! Love that they were very accommodating to my time schedule.

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    Verified purchase
    Staff

    Reviewed June 25, 2018

    Well Pump Repair - The team did it right! It was a Sunday and still I got a person to talk to in a short amount of time. Asked several questions and diagnosis correct. They where there first thing Monday morning and had the problem fixed by noon, The job was professional, good quality, and reasonably priced. Good job!

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    Verified purchase

    Reviewed June 25, 2018

    HomeAdvisor provided me with 2 top notch heating/air conditioning providers. They followed up with the work being done. I would definitely recommend HomeAdvisor to anyone and would use their service again for any home project that I might have in the future.

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    Verified purchase

    Reviewed June 25, 2018

    HomeAdvisor provided me with 3 local tree trimming firms. I received two quotes after the firms visited my home. What impressed me most with using HomeAdvisor is how easy the process is and how it does all the legwork when searching for a contractor. This is a great service for homeowners looking for contractors of all types.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 25, 2018

    The person I talked to on the phone was very helpful, they got me in contact with the company so quick. I did not think you could find service of this quality anymore. I know how I will find a contractor in the future.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 25, 2018

    Great resource to find professionals in the area at reasonable prices. Have had good luck with all services to date. Would recommend this site to all my friends. Very happy with the quality of work, customer service and pricing. Thank you for the valuable resource.

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    Verified purchase

    Reviewed June 25, 2018

    The HomeAdvisor website makes finding the right one to do your job quick and easy. It's a valuable tool. I've used it for window repair and emergency plumbing services. I would definitely recommend to anyone looking for help. I will use it again.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 25, 2018

    I am so grateful to HomeAdvisor. Before I found your site, I ended up with contractors that took advantage of me, for years. Avenue Outdoors (John) is THE BEST HomeAdvisor lawn company. My husband had third heart attack and bought new lawnmower. Wanted to mow lawn in 98 degree weather. The lawn had not been mowed, edged, weed/trimmed anything in awhile. I called Avenue Outdoors (John) this past Friday afternoon and got John right away. He offered to come that same day Friday after my work at 5PM in the heat and traffic. He also offered that he could meet Saturday morning and asked which was best for me. I said Saturday morning, would be best and if I was ok with everything , he would complete the mowing job. He kept in touch and let me know he was on his way.

    The yard was a mess, he went above and beyond, and did extra. His price for his kind professional dedicated true concern and hardwork was very affordable and reasonable. Please do not waste your time looking at HomeAdvisor for other lawn people, do yourself a favor and have (John) Avenue Outdoors take care of your yard, etc, he is the greatest. I found he also plows snow, and does repairs.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 25, 2018

    Very courteous followup and respectful that I was in the middle of something offering to call back at a more convenient time. I love that in just a few clicks I am able to find all the help I need from start to finish on projects. Thank you HomeAdvisor.

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed June 25, 2018

    Excellent work for a very competitive price. We had them out to clean and then improve our gutters. They responded quickly and presented the price right away. They came out within a day of our call to do the work, and the work was done quickly and well. I can recommend these folks without reservation.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 25, 2018

    Love HomeAdvisor, they have been great in helping us with our home as well as our son's home in Indiana. Best way to find reliable service providers. The follow up call from them is great, that way they know who is actually doing what they are suppose to and who is not. Those that don't deliver are not recommend, saves you a lot of time.

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    Verified purchase
    Staff

    Reviewed June 25, 2018

    Received suggested electricians and had two come to my home to quote the job. Both were very knowledgeable and courteous. I am waiting further final quotes before I hire one of them for my project. I will use your service for future projects.

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    Verified purchase
    Customer Service

    Reviewed June 24, 2018

    HomeAdvisor had several firms and they competed for the job. Precision Painting was best organized in their approach and in the job execution. HomeAdvisor did call to check on progress several times. Each call was short and just verified the project was moving along.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 24, 2018

    I have used HomeAdvisor twice. The response time was immediate and thorough. Both hires did exceptional work in a timely fashion. Trust has been established with HomeAdvisor and I have already referred friends. Definitely will use in the future when needed.

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    Customer ServiceStaff

    Reviewed June 24, 2018

    My husband owns his own business. He recently purchased a subscription with Homeadvisor.com to get new leads. You are allowed to turn on and off your leads when you know you will be too busy to deal with them. This weekend he turned it off, but sure enough he got a lead at 1 am. Right after the sales rep closed the deal with my husband, he started getting leads in other counties. We live in San Diego. He got a lead in San Bernardino. That is hours away from us. He called and the customer service people said that the sales rep just forgot to narrow down the geography.

    I am sure the sales rep makes commission on how large the geography is and purposely started our account incorrectly. Then we got another lead, still out of our geography. We called again and again customer service said they would correct the issue. Now the system seems to be turning itself on after we disabled it. Homeadvisor.com is a total scam. Do not sign up for the non-refundable $350. This company will get it wrong from the beginning.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Mina, We're sorry to hear this, we are not a scam. Leads outside of your desired coverage area are eligible for credit and you can see the date your leads will resume from your Pro Page or mobile app. We're happy to look into any of these concerns and help you set your profile up for success. To speak with a rep, please call Customer Care at 877-947-3639 or send the business contact info to emailus@homeadvisor.com so we can locate the account and reach out. -HASupport

    Verified purchase
    Punctuality & Speed

    Reviewed June 24, 2018

    HomeAdvisor gave me recommendations within moments of my stating what kind of service I needed (Locksmithing). They started with three possible providers and offered more if I needed. I was able to get just what I required in minimum time. Well done, folks.

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    Verified purchase

    Reviewed June 24, 2018

    This is my first time using HomeAdvisor and they had a pretty good listing of businesses that fit my needs. Made choosing a company simple. HomeAdvisor followed up regularly to ensure I was contacted by my chosen company and had no issues getting the job done.

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    Verified purchase

    Reviewed June 24, 2018

    Very pleased with the contractor I hired for our drywall repair. Using HomeAdvisor was very easy, will definitely use it again for the next project we need help with. Loved our contractor Scott ** - had a great experience and could not be happier with the work.

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    Verified purchase
    Staff

    Reviewed June 23, 2018

    I was frank and honest about our budget and CAS actually was under my budget. CAS kept in contact through the job (deck repair) and explained what was done. I also asked about other work that may happen. It was nice to work with someone that you felt was trustworthy. I will use CAS again.

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed June 23, 2018

    Within a minute I received a call from the best electrician I have ever dealt with. I am glad we both chose to use HomeAdvisor! Now the problem has been solved and I can move on. Thanks to HomeAdvisor for helping me get quick, affordable, quality help!

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed June 23, 2018

    Awesome experience with HomeAdvisor website and recommendations. The painter we hired was great, super fast and affordable. We couldn't be happier with the experience and the paint job. Our house looks awesome. They were very professional and did a great job. We are glad we used HomeAdvisor.

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    Verified purchase

    Reviewed June 23, 2018

    I was furnished with several choices of companies to perform the work (Update the service entrance cable and electrical panel) and the ones that I selected kept their promised appointments to look at the work to be done and provided detailed quotes for the work.

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    Verified purchase
    PriceStaff

    Reviewed June 23, 2018

    I have now used 3 services from HomeAdvisor and have been pleasantly surprised at the ease and the quality of the workers each time. One time the estimate was too high however I was able to choose another company and got the price to a point I could afford. It has been hard to find people to help with my small projects around the house and I appreciate the ability to find quality people from the Home Advisor site.

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    Verified purchase
    Staff

    Reviewed June 23, 2018

    I love HomeAdvisor, they have always found the right guy for what I needed fix, I am very very pleased with them and would advise other folks to use them, it is fast easy and free to use. In the past I have had trouble trying to find the right expert by hunting and pecking in the yellow pages, but homeadvisor makes it so easy and they supply the right person every time.

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    Verified purchase
    Staff

    Reviewed June 23, 2018

    This is the second time I have used a HomeAdvisor recommended business for my home improvement needed. I have been extremely happy with both recommended companies. As a result, I have recommended Home Advisor to several of my friends and work colleagues.

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    Customer ServiceStaff

    Reviewed June 23, 2018

    Back in March I used HomeAdvisor to find a contractor to replace our T1-11 siding. We decided to go with A1 contracting out of Bangor PA. We paid a $6,000 deposit and the work was never started. We contacted HomeAdvisor and they were absolutely no help. They at first send an email to the company asking for them to contact you. You're then asked to call back and they begin their "research" of the company. If this doesn't work, you have no recourse. They do not stand by these businesses that they are recommending. After calling the police, I found out that the man who did our estimate is in jail and A1 contracting is going out of business. DO NOT USE HOMEADVISOR. You are better off finding a professional on your own.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Renee, We're sorry to hear you had this experience with a pro. As we are a source of advertisement for pros and not a legal entity, there is a limited amount of power we have over a pro. That said, we do have internal processes that we can use to address complaints and we're always happy to look into concerns. We have forwarded this matter to the proper channels and a rep will be reaching out to further assist you. -HASupport

    Verified purchase
    Customer ServiceInstallation & Setup

    Reviewed June 23, 2018

    HomeAdvisor was the answer to a prayer. Attempting to update a mid-century condo in a new city with a very short time frame was daunting. Reached out to Home Advisor with a request for counter installation and within minutes had an appointment with a contractor for the next day. The contractor had a team of master craftsmen who were also able to paint and install new cabinets and lighting. Entire project was completed in 10 days. The transformation is amazing!

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    Verified purchase
    Punctuality & Speed

    Reviewed June 23, 2018

    I would highly recommend HomeAdvisor. It was quick, easy, and was matched with an exceptional company. Very pleased with Home Advisor and their choices of recommend companies. This took the guess work out of getting a dependable company.

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    Reviewed June 23, 2018

    I found out today a company was using my company name and I was alerted by a customer. Factory Direct patio Covers Inc. belongs to me and HomeAdvisor has created a profile and has advertised this company as business that is using my name of corporation and my reputation. Please show everyone that HomeAdvisor does not screen companies' records or their reputation. My company is located in the same area that these people are doing business in my name. Please Beware of HomeAdvisor.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Troy, Thanks for reaching out. As we do not have any hand in naming the companies that sign up for our service, we recommend contacting them directly if you have any concerns about their business name. -HASupport

    Factual basis uncertain
    Verified purchase
    Customer Service

    Reviewed June 23, 2018

    Concrete contractor was a hassle to work with. I had to constantly remind them of what we wanted. Language problem with them and the deck and stain people. Communication was a real problem. We chose people with good reviews and were unsure how they got such glowing reviews. Good up front to get the job, then showed up whenever.

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    Verified purchase
    Customer ServicePrice

    Reviewed June 23, 2018

    My call was immediately returned and followed by a next day appointment. The service was by an active licensed contractor of the CA Board of Licensed Contractors. Professionalism, superior workmanship, time, and affordable cost were exemplary. The door problem was quickly resolved and once again a door functioning like brand new.

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    Verified purchase
    Installation & SetupPrice

    Reviewed June 22, 2018

    Received three contacts shortly after inquiry. All three were available within a couple days. Got estimates from these three plus another recommended by a family member. Core Exteriors was the last quote and we opted to go with them based on quality of product, professionalism of salesman and availability for installation. Very satisfied with experience with HomeAdvisor and will definitely use again when we have need for home projects!

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    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed June 22, 2018

    Site was easy to navigate and I really like the customer reviews on the businesses. It makes picking the pro you want much easier. The only part that I didn't care for was the appointment making process. I scheduled through the site but was unclear on what to do after that. I called the business and there was nothing available at that time so I had to reschedule. That new schedule was never updated in here and the site cancelled my appointment on me. I had to call the business to get it clarified. I had also got ahold of a second pro (Ray Lusk Plumbing) that was able to get out sooner. I could not find a place in the site to put that I used them instead of the first one I made an appointment with.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 22, 2018

    I have now used HomeAdvisor to find contractors to do critical electrical work and provide other services for my 1907 home. All three contractors were very professional, upfront, meticulous, did great work, and completed it on time! Most important, they were all very friendly and helpful. I am very grateful to the friend who steered me to HomeAdvisor.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed June 22, 2018

    Shower cleaning, caulking, and sealing. Great job at a reasonable price. The technician explained what he would do, was very polite, and did everything needed to make my showers look like new. It took 4 hours, which was well worth the time. I would recommend this company to anyone.

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    Verified purchase
    Staff

    Reviewed June 22, 2018

    HomeAdvisor was very helpful with their business recommendations. Home Advisor offered multiple business per client project, making it more convenient to find assistance if one business turned out to be unacceptable. Home Advisor is a big help when you can't find the right party on your own.

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    Verified purchase
    Staff

    Reviewed June 22, 2018

    Was given three names to contact. Two were very responsive and the 3rd contacted me through HomeAdvisor. I was pleasantly surprised that Home Advisor contacted me as well as two contractors. I was able to get my hot water heater replaced in less than 24 hrs.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 22, 2018

    This was my first time using HomeAdvisor. I was impressed with both the speed of the Home Advisor experience but also with the quality of the company selected (Stevenson Heating and Air Conditioning) and their professional response as well. Cheers to all.

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    Verified purchase
    Staff

    Reviewed June 22, 2018

    Everything on this service request went well. I did only get 1 pro as an choice after all my questions about the job were answered. However, I was happy with that contractor's work. He worked out real well. I will be using him in the future.

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    Verified purchase
    Price

    Reviewed June 22, 2018

    I have used HomeAdvisor twice now after moving into a new area. They have provided me with contacts who have been responsive, high quality and reasonable pricing. I am in the process of using them again. You have a satisfied customer.

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    Verified purchase

    Reviewed June 22, 2018

    Did a wonderful job. They used the exact color that blended with the house. They had everything they needed to do the job and made the gutter on site. I would recommend them to anyone needing gutters. Today is a wonderful day here in Florida and if it rains I will see the benefits...

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 22, 2018

    I received two calls for appointments to bid the project (tree removal) within 24 hours of posting my job. Both referrals were professional in their contact with us. We decided on the lower bid and signed a contract. We were having other repairs done on the house at the time so asked that they wait until he was finished. When I contacted them to schedule the job, they were very prompt.

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    Verified purchase

    Reviewed June 22, 2018

    No problems, very easy to find what I needed. I wasn't sure who I wanted to clean the carpets but using HomeAdvisor was very helpful in finding the right company. I would recommend using HomeAdvisor to family and friends and I would surely use them again.

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    Verified purchase
    Customer Service

    Reviewed June 22, 2018

    We are new to the area and don't have a lot of contacts established to call for repairs or installs. I depend on HomeAdvisor for finding these services for me that are reliable and certified. I recommend using HomeAdvisor for home owner needs.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 22, 2018

    Elite Drain is reasonable, professional and helpful. I would recommend them or would get them in the future. Very honest. Did what was supposed to be done in a short time. Did not try to ask you to do more stuff that is supposed to be done.

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    Verified purchase
    Staff

    Reviewed June 22, 2018

    Sam was exceptionally accommodating and very professional. His staff was very knowledgeable, hard workers and very nice. Even though Sam was not on the job he was in contact with them throughout the day. I highly recommend them and would use them again.

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    Verified purchase

    Reviewed June 22, 2018

    Tried for the first time. I think I was in a rush and simply clicked on the screen buttons of what I needed. I thought that I was going to be receiving quotes on the project but instead a scheduled service call was automatically scheduled.

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    Verified purchase
    Customer Service

    Reviewed June 22, 2018

    Lots of emails and phone calls from HA. I will assume that they just want to perform a good service. I wouldn't mind a few less emails, however. Carolina Cleaning is apparently a consortium of independent cleaners which I found out when I paid the ladies. HA should probably mention that in their presentation.

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    Verified purchase
    Customer Service

    Reviewed June 21, 2018

    I had a few outlets that needed troubleshooting; however primarily, I had installed an access to the attic and needed wiring moved out of the way in order to install insulation and finish constructing storage area in the attic. I also had a fan that needed somewhat repaired. I received a call within minutes of filling out a questionnaire. Shumake came next day and looked at what I needed done and within hours it was complete. I am very pleased with what was done. Shumake cleaned up their mess even though I said it wasn't necessary.

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    Verified purchase

    Reviewed June 21, 2018

    This is about the third time I have used HomeAdvisor. I have used for plumber suggestions hired with good results, tree trimmers and this latest was for my AC not working. I trust and would recommend to friends as well, as the all contractors and repairs recommended through HomeAdvisor have been reasonably priced with excellent service.

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    Verified purchase
    Customer Service

    Reviewed June 21, 2018

    HomeAdvisor collected the data for my service requests and offered 4 contractors - they tried to call them directly but it was before the offices were opened. I received a call back at 9 am from one of their recommend contractors and by 1 pm same day, the appliance was repaired.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 21, 2018

    Found a GREAT local company very affordable. The contact was quick and easy. Lake Side did a great job. Removed all the debris and was very fast. I would use them again and recommend this company to my friends and family.

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    Verified purchase

    Reviewed June 21, 2018

    My first experience with HA. Gave me choices of carpet cleaners. Included a few I was not aware of in my area. The website was easy to maneuver. Several choices of companies. I gave one a try and was very happy. Keep up the good work finding the best providers in specific areas.

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    Punctuality & Speed

    Reviewed June 21, 2018

    HomeAdvisor took sign up money 374.00 for sign up then told me I don't qualify for their service because I use subcontractors and would give me a refund. No refund to this day now 9 weeks later. Don't sign up with them they're full of **.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Mitchel, We're sorry to hear this has been your experience, thank you for bringing this to our attention. We have located your account and see you had a refund submitted but it did not go through successfully for reasons we are investigating. We have resubmitted your refund and escalated it to process as soon as possible. If you have any additional questions or concerns in the meantime, please feel free to respond here or reach out to emailus@homeadvisor.com. -HASupport

    Verified purchase
    Price

    Reviewed June 21, 2018

    Finding the right cleaning service is never an easy task, and we have gone through quite a few, and have come up disappointed. Now we feel that with GSG General Services, we have found the best, and are extremely happy with their services and their price.

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    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed June 21, 2018

    The first contact was from a garage door repair company who informed me that they would not do work on windows. From a second request to HomeAdvisor, a glass and door company replied and set an appointment for 10 am next morning. Approximately 45 minutes after the appointment No One showed up. In trying to call the number for the company I was routed to a voice mail from HomeAdvisor. I called HomeAdvisor and asked to contact the contractor. I was "patched through to the contractor," but he could not hear me.

    I looked up the contractor and phoned him directly. He stated that he had been in his truck yesterday and did not record the appointment; therefore, no one showed up. He dispatched an employee from another location who arrived 1 hour and 27 minutes after the appointed time. The employee did excellent work and completed the job. This is the third time that HomeAdvisor has put me in touch with a vendor who did not show up without several communications beyond the initial agreed upon appointment.

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    Verified purchase

    Reviewed June 21, 2018

    Found great contractors through this site. Have additional projects in planned for the next couple years and will be using it in the future. Thanks HomeAdvisor for making it easy to find, and review quality, trustworthy contractors.

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    Verified purchase

    Reviewed June 21, 2018

    Over the past two weeks, I have used HomeAdvisor to find a vendor to repair a broken garage door spring, replace an a/c, and to fix and restore an antique piece of furniture. I have been very satisfied with the timeliness of the responses from the vendors and the work performed.

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    Verified purchase
    Staff

    Reviewed June 21, 2018

    I appreciate using a company who has screened prospective workers and feel comfortable using those people. So far I have used two services and have been pleased with both. I plan to use them in the future for other jobs.

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    Verified purchase
    Staff

    Reviewed June 21, 2018

    Through HomeAdvisor, I contacted AMG Pressure Washing to clean my house. I am very pleased with my interaction with AMG and their work. I knew I could trust their expertise because they're listed on Home Advisor. In fact, I've also arranged for a tree-trimming project with a pro through Home Advisor. Your website is easy to navigate and gives the necessary information.

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    Verified purchase
    Staff

    Reviewed June 21, 2018

    There were mold and mildew on the siding of my home. I requested power wash to remove the mold/mildew. It was done in the following day. The job was done in a professional way. Ultra Group did excellent job and I am satisfied.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 21, 2018

    My husband and I purchased our first home a little over a year and a half ago. Needless to say, we had no idea where to go regarding work to get done. We tried the word-of-mouth option by asking our friends and neighbors, but everyone had differing options. I finally stumbled upon HA and have used it for EVERYTHING ever since. The companies I've contracted have always provided top-notch service, and communicate quickly. I totally recommend HA!

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    Staff

    Reviewed June 21, 2018

    Leah did an excellent job on my deck stain removal. She is an ethical and responsible business woman. I am glad I selected her company from HomeAdvisor. I will use her again for other projects and recommend her services to my neighbors.

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    Reviewed June 21, 2018

    Washing machine empties into drain that tees into rinse tub drain. Clog was beyond where I could reach with drain opener or my small drain auger! Made the laundry unusable!! I called HomeAdvisor and the recommended Michigan Plumbing Drain Service. I called them and they sent an crew the same day. They came in and surveyed the problem, gave me a quote and I okayed it. They got their gear and proceeded to unclog the drain. A half hour later the drain was running free and clear!!

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    Customer ServicePunctuality & Speed

    Reviewed June 20, 2018

    It was such a smooth and easy to process to search for and find a quality contractor. Once I reached out, they called that same day and we got the project scheduled and done on time. I will definitely use HomeAdvisor for all of my house projects!

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    Reviewed June 20, 2018

    I’m very happy I used HomeAdvisor. I read reviews and in the end picked what I thought to be best matched company for the work I needed done. I chose AlphaOne Exteriors after getting estimates and speaking with 4 other companies and I made the right choice with AlphaOne!

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    Staff

    Reviewed June 20, 2018

    Needed someone to clean my vents and dryer duct work before selling my house. I did not have any recommendations so I picked a company off of HomeAdvisor that had high ratings. They communicated clearly and often as required. They were very polite and professional. Very happy with my choice!

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    Punctuality & SpeedStaff

    Reviewed June 20, 2018

    This is a fast way of getting Good, Reliable, Customer rated help on a wide range of projects. What a game changer. I would highly recommend this to use for anyone who is new to an area as well as those one off projects. I have used on three occasions and the help has been great. I will be back!

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    Punctuality & Speed

    Reviewed June 20, 2018

    I looked up lawn services so I could get my lawn taken care of. Process was quick and I heard back from a local place quickly. It was done right and quick. HomeAdvisor helped me find a good company for the job.

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    Staff

    Reviewed June 20, 2018

    They were very helpful in connecting us to the right pool company, when we had issues upon opening our pool for the season. A crew was sent out the very next day. Within a few hours the problem had been resolved with our pool liner. We were swimming in our pool about 2 days later. Thank you.

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    Installation & SetupStaff

    Reviewed June 20, 2018

    I hired Advanced Granite Solutions (AGS) to install my new "Black Galaxy" granite countertops. The results of the install were fabulous!!! They worked with me and I couldn't be more happier with the result. The only issue that I had with the job, was that they came at the end of the service window. This caused a delay in them getting to work of installing the countertops, but also a delay in when the plumber could come and reinstall my water. Overall, I am very impressed with the work and I would recommend AGS to install granite countertops.

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    Reviewed June 20, 2018

    My fence line was overgrown and needed cleaned up. KC Lawn Enforcement came out and did the work for me. They cut out small trees, pruned limbs back, tore out all the weeds and rake up all the leaves. The yard looks better thank I could have dreamed.

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    Customer ServicePriceStaff

    Reviewed June 20, 2018

    Stetzel Roofing & Slate Repair: LeRoy Stetzel and daughter, Jen recently repaired my 80 year old Slate Roof. I had been told many times by local roofers that I needed a new roof as Slate could not be repaired. Not True! The Stetzels gave me quality work with reasonable prices. They were very personable, accommodating and aimed to please. (They also cleaned and repaired my gutters.) They cleaned up the area before they left and I would not hesitate to call them again. I would highly recommend them for any type of roof work.

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    Installation & SetupStaff

    Reviewed June 20, 2018

    Homeadvisor saved me the time to have to find a reputable person to do the job. The only thing I do not like is that some of the people recommended by HomeAdvisor would call to confirm the appointment for an estimate and then try to say right before you confirm that there is a charge $$ for them to come out for the "free" estimate. If they charge for estimates it should be clearly stated in the profile. I personally would never pay for an estimate because if they can't afford to come out and give you a free estimate how are they going to use and buy the best materials for your job :o).

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    Customer ServiceInstallation & SetupPrice

    Reviewed June 20, 2018

    A reliable and professional company. Fair pricing. Very happy with the outcome. Artie was dedicated to providing excellent customer service. Listened and addressed customer concerns and recommendations. Will be considering Shoreham Plumbing & Heating Company, Inc. for future projects. Project involved rough in new waste lines, hot and cold water feeds boiler connections, as well as all fixture installation.

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    Customer ServiceStaff

    Reviewed June 20, 2018

    I found HomeAdvisor by accident while searching online for someone that made lawn irrigation repairs. I called a phone number I thought was a company that turned out to be HomeAdvisor. I have never used this service and have noticed several television commercials since. This is great. I now have access many services for my home. I will tell other people I know of my satisfying experience with HomeAdvisor.

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    Customer Service

    Reviewed June 20, 2018

    I wrote HA informing them that a business listed on their site was including false information (advertising that they were BBB accredited, when BBB lists them as NOT accredited) in their business landing page. The response I received was that "we cannot make changes to a business' profile, so you will have to contact the business to discuss this." HA business model is to "connect homeowners with PRESCREENED, local service professionals to complete home improvement, maintenance and remodeling projects." If they not only don't truly prescreen (if they had this would have been an obvious error) and they won't correct a knowingly false/misleading advertisement on the website, their services are useless.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Timothy, Thank you for bringing this to our attention. We absolutely screen our pros, however, a BBB accreditation is not a part of our screening process. Please feel free to find information about that process here: https://www.homeadvisor.com/screening/. We're happy to look into this for you and have located your account as well as the pro in question. We've forwarded this matter to the proper channels to further investigate and address appropriately. -HASupport

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    Customer Service

    Reviewed June 20, 2018

    I've used HomeAdvisor for Fence Installation Recommendations/Quotes and Gutter Cleaning. The reviews seem to match the level of service... which is out of HomeAdvisor's hands. The process is easy enough. The only annoyance so far is one gutter cleaning company keeps sending me emails for gutter replacements and what not... which is not what I wanted. Tweaking my spam folder will handle that nuisance.

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    Reviewed June 20, 2018

    I have now contracted with 3 persons whose names and services I retrieved thru HomeAdvisor and would recommend all three of them. I will contact HomeAdvisor and probably contact the next time I am looking for help with my home.

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    Punctuality & Speed

    Reviewed June 20, 2018

    Pleased with services provided, which included house, driveway, sidewalk power washing, and window washing. (Property is non-traditional in terms of layout and elevation, so services provided were probably a more challenging project than would normally be expected.) Providers were prompt, thorough and efficient. Arrived on time and completed work without difficulty or incident. Would recommend to other property owners and will hire again to perform similar services.

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    Reviewed June 20, 2018

    This website is amazing. Repairs I’ve received from honest business owners connected to the website have been amazing. I could not be more happy with the work I’ve received and the amount of money I paid. I will definitely recommend this site to my friends and family for their repair needs.

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    Reviewed June 20, 2018

    HomeAdvisor found a plumber within five minutes and he was here in about half an hour. The plumber did a great job and I am grateful to Vinnie and Home Advisor. It's great to have the water working again.

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    Staff

    Reviewed June 19, 2018

    The website is easy to use. I have used all 3 of the professionals listed above and was very happy with all of them. I feel comfortable knowing HomeAdvisor have done background checks. The Home cleaners are now on a monthly schedule in my home. The Plumber is continuing to search for a long term, slow leak, and I just requested two quotes from Dry Wall experts.

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    Staff

    Reviewed June 19, 2018

    HomeAdvisor has been great with their recommendations of service providers for all of the home repair problems that I have experience. Each company that I have used based on HA recommendations has been professional and expedient will all the repairs.

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    Staff

    Reviewed June 19, 2018

    I love HomeAdvisor. Whenever I need a local professional, I go to HomeAdvisor first. I trust the pros they recommend and have never been disappointed with the outcomes of the pros I have hired. Since they are competing for your business, I feel the prices given are fair and I am not getting ripped off. So far I have gotten a handyman, plumber, pool repair, fencing and gutter cleaning. Great job!

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    Installation & SetupStaff

    Reviewed June 19, 2018

    All went smooth. The company recommended was very professional and both my wife and I were happy with the product and the service provided both during and after the install. We would definitely recommend them to anyone looking for a home security camera system.

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    Reviewed June 19, 2018

    I got a plumber from Home Depot who overcharged me and did not give me an itemized bill. I called HomeAdvisor, but they were not really helpful. I know others on my street have had the same problem. I do not think his reviews are real Kumars. So I have had good experiences and bad.

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    Customer ServicePunctuality & Speed

    Reviewed June 19, 2018

    This is the first time I have used this and I got a response within minutes. I also had my drain problem fixed the same day. I would recommend this to a friend that needed quick, and reliable service when in need of a referral.

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    Punctuality & Speed

    Reviewed June 19, 2018

    Connected with a roofer immediately after completing my initial request. Roofer called and scheduled a home visit the following day. Received estimate and repairs completed two days later. HomeAdvisor rep contacted me by phone the next week to check on my satisfaction. When looking for a home repair specialist in the future, I will use HomeAdvisor first. We are very satisfied with our experience.

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    Abbie increased rating by 3 stars.
    Customer ServiceInstallation & SetupStaff
    After a positive interaction with HomeAdvisor (Powered by Angi), Abbie increased their star rating on June 19, 2018.

    Updated review: June 19, 2018

    HomeAdvisor responded right away and is determined to work with us. I greatly appreciate their prompt reply. We look forward to having a long, successful business relationship with HomeAdvisor! Additionally, HomeAdvisor has most definitely given us some of our best leads!

    Original Review: June 19, 2018

    We have received some great valid leads, but, I have spent nearly 3 or 4 days out of every week on the phone wasting time with them because their online credit states we have requested too many lead credits. We are paying customers of theirs who shouldn't have our integrity questioned and time wasted! The faulty leads have consisted of the wrong contractor type of service - eg: customer needs solar and we do roofing. We do not have a license or the capability to install solar. We have lead recipients hang up on us because they don't need any contracting service.

    We have also consistently had wrong contact info. It should not take 20 mins to 45 mins of my time to hear them tell me they are evaluating my validity in requesting a credit for a faulty lead. I am getting very frustrated with this process! The personnel on the phones, however, are very professional and courteous. I just would rather not have to take with them and have the online credit request work right away!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Abbie, We apologize for any inconvenience and greatly appreciate your feedback. Even if they will need to be manually reviewed, you should still be able to submit credit requests online from your Pro Page. We're happy to follow up and look into any account or lead concerns you have. To speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport

    Customer ServicePunctuality & Speed

    Reviewed June 19, 2018

    I hired Jeff ** of JSN Restoration & Remodeling to perform construction work related to the safety of my family based upon a 5 star rating from HomeAdvisor. HomeAdvisor recommended JSN Restoration & Remodeling for my work project. Jeff ** and I agreed upon a work proposal that he presented to me. I had to wait for a month before he could start the job, he told me. The day before the job was scheduled to be done, Jeff ** called me up and cancelled the job. He told me he was going out of town on family business and would get back to me the following week. He also told me that he would have his subcontractors call me to schedule the work he agreed to perform. Jeff ** never contacted me again, his subcontractors never contacted me and I was left holding the bag with a viga beam that supported my roof cracking and in jeopardy of collapsing, potentially causing injury or worse to my family and anyone visiting my home.

    I submitted a review to HomeAdvisor reflecting these facts and HomeAdvisor removed it from their site because I hadn't given Jeff Nickell any money yet. How could I give him money when he never showed up to do the job? HomeAdvisor is a self-serving business that has total disregard for the welfare of the gullible public that relies upon their advice for their hiring decisions. HomeAdvisor CANNOT BE TRUSTED.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi David, We're sorry to hear you had this experience with a pro. While we do require that work has been done in order for a review to be posted publically, your non-hired feedback is still sent to the pro to alert them of the issue and we reserve the right to remove a pro from our network if we see a trend of negative feedback. We would be more than happy to help you connect with another pro. You are always welcome to submit another request here: http://www.homeadvisor.com/ or browse pros in your area here: http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please reach out to emailus@homeadvisor.com and a rep will follow up to assist and address any concerns you have. -HASupport

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    PricePunctuality & Speed

    Reviewed June 19, 2018

    I submitted my request to HomeAdvisor website very easily and was contacted that day by multiple contractors. I had 3 quotes within a couple of hours. HomeAdvisor made it very easy to hire someone quickly. Also, having multiple quotes allowed me to find the best price for the job.

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    Reviewed June 19, 2018

    I had a bad experience with a contractor recommended by HomeAdvisor. In fairness I used them two other times with excellent results. The negative review I submitted to HomeAdvisor was rejected, in spite of my submitting documentation they requested. The positive reviews I submitted were published without delay. My advice is to take their ratings with a grain of salt, as they reject negative reviews.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Martin, We're sorry to hear you had this experience with a pro. We take your ability to review our pros very seriously and absolutely post negative reviews. A review will only be declined if it goes against our terms of service or if it is found to contain incorrect information. We're happy to look into the status of your review and have forwarded your concerns to the proper channels. A rep will be reaching out to further assist you shortly. -HASupport

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    Reviewed June 19, 2018

    I have used HomeAdvisor many times over the years and they have provided me with excellent contractors to do the jobs (repairs/maintenance) that I needed!! Landscaping, Electrical, Windows, Plumbing, etc. Rather than go to the phonebook or internet - start and end with Home Advisor.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 19, 2018

    I used WP landscaping to cut my grass, edge, and weed whack. They did an awful job. When I complained they came back out to “fix” the issue but it ended up looking the same. They did not answer my next email or return a phone call. They never came back to do my lawn. I had to hire another company. Very unprofessional.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Mary, Thanks for sharing your experience with this pro, we're sorry to hear it could have been more positive. Please feel free to submit a review for the pro here: http://www.homeadvisor.com/write-a-review/. We have forwarded your concerns to the proper channels and a rep will be reaching out to further assist you. If there is any other help we can offer in the meantime please contact us at emailus@homeadvisor.com. -HASupport

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    Customer ServiceStaff

    Reviewed June 19, 2018

    They are professional, and very helpful. I like the fact you can look over the companies and decide who you would like to hear from. They follow up with you to make sure you were happy with the service. Nothing negative to report. Will use them again.

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    PriceStaff

    Reviewed June 19, 2018

    The appointment was scheduled on Friday and they came out on Monday morning. Prompt, courteous and efficient. The price was fair and the job (Power wash Deck and Garage) was completed to my satisfaction and on-time. I would choose this contractor again and recommend them to my friends and family.

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    Staff

    Reviewed June 19, 2018

    I have had generally good experience with HomeAdvisor. The reps follow up to see whether I have had responses to my requests for quotes, and when, on occasion, I had no responses, they gave me names of other contractors to contact.

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    Installation & Setup

    Reviewed June 19, 2018

    Replaced sink. Put in soap dispenser and instant hot water dispenser. Moved all drains to fit new sink. Work was done perfectly and my kitchen was left as clean as when plumber arrived. Could not have been happier with this installation.

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    Reviewed June 19, 2018

    I was new to the area and needed a plumber so I looked online and found HomeAdvisor. The first job was to fix leaking shower head and the second was to fix leaking sink and install new vanity. I am so glad that HomeAdvisor was available.

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    Staff

    Reviewed June 18, 2018

    Timely, professional, safe tree work. The crew worked hard and smart. Great job. I chose another company because timing suited me, but they canceled me twice. SH Tree Service came in a week. I have given his name out many times since.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 18, 2018

    Very professional. Arrived at appointed time. Quick response when looking on HomeAdvisor. Would highly recommend them. Love the hd cameras. Very clear. The app that is on my phone can check the cameras at any time. Look them up!!

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    Customer ServiceStaff

    Reviewed June 18, 2018

    Landscaping and rebuilding flower beds: I received an immediate phone call from the contractor that I hired. He came out that day to give me an estimate and started work the following week. HomeAdvisor definitely has helped me find a great contractor. It's nice to know that good people will be sent to you for whatever you need. I will always use Home Advisor for all my needs.

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    Punctuality & Speed

    Reviewed June 18, 2018

    Would have them back... with no doubts! They went above and beyond, fixing the screen door, replacing a broken glass in my garage window. They checked the rollers on my sliding glass door screen and said they were ok. We also talked about putting a new mirror in my bathroom redo. They were prompt and courteous!

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    Punctuality & Speed

    Reviewed June 18, 2018

    It was quick and easy. I liked the guided project information input. I really appreciated how fast a multitude of contacted me through the site. And then I was able to research the contractors that contacted me with ease. The website was easy to use, very intuitive, and easily navigable.

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    PricePunctuality & Speed

    Reviewed June 18, 2018

    I described my repair project. in the online form. A pro was recommended by HomeAdvisor. I hired one of the pros and scheduled a visit. We shared a few pictures via text messaging to help him prepare for his visit. The repair was done with high quality, on schedule, and at the agreed price.

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    Reviewed June 18, 2018

    I found the HomeAdvisor tool easy to use, and mostly appreciate the really rapid responses I received from the contractor to my questions and requests. I highly recommend the Home Advisor service, and will no doubt use them again for any home project.

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    Staff

    Reviewed June 18, 2018

    My gutters wasn't attached to my house, when it rain the water came down like a waterfall. This has caused damage to the inside of my home. Thanks to HomeAdvisor the gentleman came right away to repair my damage gutter, I'm very satisfied.

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    Punctuality & Speed

    Reviewed June 18, 2018

    Power Washing Home Siding: Dan arrived on time, we walked around the house so I could show him what areas were being done. He and his helper worked quickly but not hurriedly, and finished up in two hours and cleaned up after themselves. My house looks nice and clean again! Dan also recommended some roof cleaning work, but was not pushy about it. I will probably look into that at a later date. I will definitely use his services again.

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    Customer ServicePunctuality & Speed

    Reviewed June 18, 2018

    I have been pleased with HomeAdvisor. Have used it twice. Once for appliance repairs and once for tree removal services. I like that the professionals call or contact me quickly and seem to want my business but are not pushy. I have used two guys that are small business owners and have been very pleased with the work and their genuine desire to do the work and to do it well.

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    Reviewed June 18, 2018

    I was given the name GreatScott Handyman by HomeAdvisor as someone I could contact for removing a damaged attic ladder and installing a new one. The suggestion you sent was just what I needed. Thank you for your help.

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    Punctuality & Speed

    Reviewed June 18, 2018

    Removing two big dead trees (cottonwood) at edge of property. Some thick branches hanging over plastic fence. Yeary Tree service crew did absolutely fabulous job, safely and fast. Excellent clean up after. Very satisfied and will highly recommend to anyone.

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    Staff

    Reviewed June 18, 2018

    Was able to find professional that had great reviews in a short period of time. Had work performed by that contractor and am extremely pleased. Save a lot of time and money by using to find and select. Would definitely use again to help find and price out for next project.

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    Customer Service

    Reviewed June 18, 2018

    You recommended 4 companies. Two called me immediately AdvantaClean and Air Specialties. They scheduled appointments to make estimates. They both explained the process of mold removal but the process explained by Air Specialties was much more thorough and was guaranteed. I called Insta Dri for an estimate. They were going to spray a chemical throughout the house which would kill everything mole, viruses, bacteria etc. That did not make sense. I would recommend that you remove them from the list. I am very happy with the work by Air Specialties.

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    PricePunctuality & Speed

    Reviewed June 18, 2018

    Had to find a tree service to remove a large tree damaged from a storm. HomeAdvisor provided an efficient process at finding a local company that was able to come in quickly - and at a fair price - and complete the job.

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    Staff

    Reviewed June 18, 2018

    HomeAdvisor made a project I had struggled to get completed for some time easy to finish. I had many pros to select from, and they were all professional. I appreciated working with the quality professionals, and routing it through HomeAdvisor made it all the easier. As I will be renting out my home while I move out of state, I will be relying on HomeAdvisor for the foreseeable future.

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed June 18, 2018

    Dao Construction is not the most punctual bunch but they certainly make up for it in speed, quality, neatness and accuracy in detail. They only took a little less than two days to install 560 ft of flooring and underlayment after ripping out the old wall to wall. Once the new flooring was down, they replaced all of the baseboards with hardwood and it looks incredible. The crew was extremely polite, was mindful of the neighbors and worked well with the condo association office. I was concerned because I was going entirely on HomeAdvisor's Recommendations and did not actually know anyone that had used them. I WAS VERY HAPPY with the end result and they will be the first ones I call for my next project.

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    PricePunctuality & Speed

    Reviewed June 18, 2018

    HomeAdvisor put me in almost immediate contact with qualified, professional repair contractors. Results were that repairs were arranged and completed within hours of first contacting HomeAdvisor. Contractor arrived on time and completed the work repair as described. Costs were reasonable for level of work performed.

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    Customer Service

    Reviewed June 18, 2018

    My only complaint is that my info is given to companies and those companies literally call me 5 times a day each. I’ve used HomeAdvisor twice and both times this continues for several weeks after the project is completed.

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    Customer Service

    Reviewed June 18, 2018

    It was a very easy process to find a stump grinder with HomeAdvisor. The website was easy to use. Within 20 minutes the company I picked called and set up an appointment. It was a very pleasing experience.

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    Staff

    Reviewed June 17, 2018

    Ken is a perfectionist. It is great to work with someone that cares and has pride in his work. Well worth my time and money. I will refer him to my friends and family. I am glad I found him on HomeAdvisor. I will use it again.

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    Customer ServicePrice

    Reviewed June 17, 2018

    R&B was very professional and reasonably priced. They came out the same day I called for a quote and I had Immediate responses to all my questions. The crew was very polite and professional as well. When they finished the job they cleaned up and it looked like no one had even been there.

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    Punctuality & SpeedStaff

    Reviewed June 17, 2018

    We had a ceiling fan, garage door opener and a door with door jam installed. HomeAdvisor helped us find the right person for the job. We were very happy with the quality and value we got for our money. Jerome was on time, professional and efficient. His attention to detail was appreciated. He worked hard the entire time he was here and we are happy with the job that was done.

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    Customer Service

    Reviewed June 17, 2018

    My only complaint was that some initial communication with potential contractors was not working well through this site, but we were able to establish alternate lines of communication that worked. I wasn't sure about this site at first, but it worked great. It was simple, easy to use, and I'm not getting any spam after the job either, which would have made this a completely different review!

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    PricePunctuality & Speed

    Reviewed June 16, 2018

    HomeAdvisor has consistently recommended high quality firms with competitive pricing. In addition to the quality of the firms they have all been very timely in providing quotes and have adhered to the promised schedule(s). Based on my experience with HomeAdvisor I would look to them first in trying to identify a contractor.

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    Staff

    Reviewed June 16, 2018

    From the arrival of the company (DM Tree Service) representative to the tree and stump removal, I am very pleased with this company. The work was complete and the yard was neat at the end of the work. Great care was taken to not damage other plants and yard items. The owner called a couple days after the work was completed. Unfortunately, I couldn't be home at the time of the work. I was pleased at what I saw when I got home.

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    Customer ServiceStaff

    Reviewed June 16, 2018

    Excellent customer service. I had asked for a partial refund and customer service intervened on my behalf. They were professional and willing to work to secure a partial refund for me when I had a dispute with a vendor. They were professional. Customer service was polite.

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    Reviewed June 16, 2018

    Can find experts in almost any area. The limits may be due to the location the service is being requested, smaller towns will have fewer pros. That is normal and shouldn't be used against HomeAdvisor as their service pulls from established pros in the area being requested for the project.

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    Price

    Reviewed June 16, 2018

    Basement tank removal - I was very pleased with Anchor Bay Services and I am glad they were posted on HomeAdvisor. The price was good and they explained everything to me (including township inspection). They took out the pipe leading to the outside and cemented the opening so no rodents could get into the basement.

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    Coverage

    Reviewed June 16, 2018

    Water damaged to ceiling in the kitchen area. I am a house owner and Drywall was replaced and finished with smooth surface by Carlson restoration company. I painted the area with no problems. Project was done very nicely. I should have cover the areas before the project began to avoid dust spreading in the surrounding areas.

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    Verified purchase

    Reviewed June 16, 2018

    The HomeAdvisor process for generating contractor recommendations was very clean and easy. HomeAdvisor recommended a service provider who responded within minutes of our inquiry and knocked it out of the park in terms of efficiency, courtesy, and satisfaction. I'm definitely coming back for help in the future.

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    Verified purchase
    Customer Service

    Reviewed June 16, 2018

    It was easy to receive a list of companies for the job we needed done. I had been searching on the internet most of the morning and had not found anyone I wanted to hire. When I ran across HomeAdvisor and input the information - I received 2 companies with reviews immediately and received a call from 1 of the companies within less than 15 minutes to schedule an appointment. Very pleased with the easy input and process through HomeAdvisor. Thanks so much.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 16, 2018

    Very impressed with the whole process. Highly recommend! Saves you time by doing the “research” for you. Very happy with the company that was recommended. The response time was outstanding and they were on time (next day service for us), courteous and professional. The extra “back up” that HomeAdvisor brings to your decision is icing on the cake.

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    Verified purchase

    Reviewed June 16, 2018

    I definitely feel comfortable using The HomeAdvisor website for all future needs. Very pleased with their recommendation for locating and hiring a tree trimming company. I have had extremely poor outcomes hiring other companies for home repairs in the past. So pleased to know I can depend on The HomeAdvisor.

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    Verified purchase

    Reviewed June 15, 2018

    I have used HomeAdvisor for 3 projects now since we moved up to this area. It has been a life saver. It is really helpful to go on HomeAdvisor to get referrals for service pros and positive reviews from other homeowners.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 15, 2018

    HomeAdvisor quickly and easily helped me find a great plumber who could fulfill my need to have my water heater replaced as soon as possible. I am very happy with my first HomeAdvisor experience and would recommend the service to others.

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    Verified purchase
    Staff

    Reviewed June 15, 2018

    First time I have used HomeAdvisor and it was super easy! I plan to use them again for a few other minor projects I have around the house. This time I used them to find a new sprinkler guy and I found one! Local, nice and trustworthy!

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    Verified purchase
    Punctuality & Speed

    Reviewed June 15, 2018

    Our Ac quit working and we needed someone reputable in a hurry, I filled out a quick form late in the evening and we contacted first thing in the morning by a wonderful company. The Ac is fixed and we are happily cool again.

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    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed June 15, 2018

    Did use one of the agencies given. The other agency provided was awful, made appointment and never showed up or call to cancel. Call them back and they never return the call. Using HomeAdvisor was a good experience. I will use it again.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed June 15, 2018

    Entered request for junk removal from house and property. Quickly received two contacts from local companies to haul my junk. I was able to choose who and when they came. Price paid was price quoted. Everything went perfectly. Review process was quick and easy after job was complete.

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    Verified purchase

    Reviewed June 15, 2018

    HomeAdvisor gave me a scheduled day and time without checking first with the vendor and then cancelled it. I was in desperate need of the vendor's services and was able to work directly with the vendor and was successful in working out a solution.

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed June 15, 2018

    Sometime during the 2nd week of March 2018 I contacted HomeAdvisor for a project to install pull down stairs for my attic. After HomeAdvisor's gave me John **'s contact number I called John ** and made an appointment March 21st. Mr. ** came by the house and gave me an estimate for the job. He said that he required $108.00 deposit. I issued a check for $108.00. We made a 2nd appointment and unfortunately I was not able to make that appointment. We made a 3rd appointment around the 1st week of April. Mr. ** didn't show nor did he call. I called him and he gave me all kinds of excuses. The 4th appointment was scheduled but the same thing happened. He never showed nor call so by this time I wanted my money back. He said he will give it to me and made an appointment for him to drop off the check. He never showed nor did he call.

    Finally, Mr. ** sent me a check through and I deposited it to my account only to learn from my bank that Mr. ** stopped payment on the check costing me an additional $12.00 penalty from my bank. I contacted HomeAdvisor to request their help in getting my money back. Mr. ** told HomeAdvisor that he will send me another check. To date I haven't received my money from Mr. **. My feeling is that if Mr. ** is doing this to me, he's got to be doing it to others. I also feel that Mr. ** had no intentions of doing the work for me. Unfortunately, HomeAdvisor are not providing the needed assistance to protect the customers they get from contractors they promote in their site.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Nelson, We're sorry to hear you had this experience with a pro and appreciate you bringing this matter to our attention. We have forwarded your concerns to the proper channels and a rep will be following up to further assist you. If there is any further assistance we can offer in the meantime, please reach out to emailus@homeadvisor.com. -HASupport

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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