HomeAdvisor (Powered by Angi) Reviews
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About HomeAdvisor (Powered by Angi)
HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.
- Convenient app
- Free to use
- Instant online scheduling
- Happiness Guarantee
- Doesn’t show all companies in area
- Limited options in some locations
HomeAdvisor (Powered by Angi) Reviews
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Reviewed Sept. 14, 2018
Always receive the recommended contractor call after put a service request. The follow up process does not leave the customer alone without any help. I will keep using Home Advisor service for my home projects, and will recommend friends to start using them as well. Reliable and convenient.
Reviewed Sept. 14, 2018
My brother has used the site, and recommended it to me. Very satisfied with the service, and I would use it again and advise others to use it as well. From the time of my initial request to having someone at my door was only about 4 hours.
Reviewed Sept. 14, 2018
Provider (Hutson Tree Service; Anthony) This provider excelled on all accounts. There were no surprises or oops with this job. Anthony provided an estimate. They arrived on time and we are happy with the job. We would recommend and use again.
Reviewed Sept. 13, 2018
Very good experience. The contractor that contacted me immediately was the one I hired. Professional, knowledgeable, and very helpful. Glad I went with a contractor than trying to make it a "do-it-yourself" type of project which would have, no doubt, not resulted in the truly great completed job. A job that took the professional only about 1 ½ hours to complete.
Reviewed Sept. 13, 2018
I needed a plumber so I filled out the form on Home Advisor. Within a minute I got a call from Glover's Plumbing. He came out the next morning on time and did a good job. Enjoyed the fact that there were blocks of time I could choose on Home Advisor.
Reviewed Sept. 13, 2018
I received prompt responses from the tree removal contractors on Home Advisor. I found the customer ratings helpful. The website was easy to use and the final result was satisfactory. I will use Home Advisor again in the future.
Reviewed Sept. 13, 2018
This is the third time I have used Home Advisor, and I have never been disappointed. They have always come through for me. I would never do a project without them and highly recommend them; in fact, I have already recommended them to many of the people I know.
Reviewed Sept. 12, 2018
Easy & Painless. It's a very straightforward way of finding services needed around and in your home. So far I've used them to find mowers and landscaping. You can't go wrong with HomeAdvisor. I would use them again and again and again, and again!
Reviewed Sept. 12, 2018
HomeAdvisor extracts requests from companies and does not have the ability to correctly extract the services required. I receive calls and emails for days for services that I do not require. For example requested yard drainage and received multiple calls and emails for foundation drainage. A waste of my time and contractors. I will never use again as even after contacting customer service they do not correct service need.
Hi Peggy, We appreciate your feedback. When a request is submitted, it is sent to the pros that have that type of task on their profile. We'd be happy to help you connect with other pros that are a better fit for your project. You are always welcome to submit another service request at http://www.homeadvisor.com/ or browse pros in your area at http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport
Reviewed Sept. 12, 2018
Home Advisor gave me several excellent options for my projects. I would use them again. I would also recommend them to friends and family. The contractor for my basement was a good choice, and I've had painters do both my office and home. The hardwood floor contractors were excellent.
Reviewed Sept. 12, 2018
Honest and professional work was done at a fair price. I would use this company again without hesitation. We feel that we were well served and respected. Sam and Modern Paving are a team you can trust. We were happy to have used Home Advisor.
Reviewed Sept. 12, 2018
Great choice and job all around! The Pros were definitely Pros! I would use them again. They were prompt and very reasonable and did a fantastic job on our carpets. I couldn't ask for a better service and company to work with. Good job Marty and team! Thank you so much!
Reviewed Sept. 12, 2018
You gave a neighborhood company with references; contact company per my instructions with privacy adhered. My description of problem was sufficient to recommend how to handle problem. You took all my personal info to contact company and for future reference. You give rewards for using several companies and writing reviews.
Reviewed Sept. 11, 2018
4th project, very pleased with results. Takes some of the unknowns out of selecting a contractor. Reviews help immensely. This time it was water damage on ceiling from heavy rainstorm in August, 2018. Gutters overflowed from volume, water runs sideways into ceiling. Worrisome as to whether damage is more than surface stains, then to repair the stains. Ceiling work not for an amateur, in my opinion. Unless you are 25 years old.
Reviewed Sept. 11, 2018
A local contractor is a crook robbing many of their life savings. HomeAdvisor rates the contractor well allowing for false reviews by the contractor but not allowing for negative reviews even after notifying HomeAdvisor that the contractor has lost their license, bond and is being taken to court by several customers. Sad that HomeAdvisor is not a trustworthy source to find an honest contractor.
Hi J S, We're sorry to hear you have concerns about a pro on our network. We absolutely allow negative reviews and do not post fake ones. We take these matters seriously and would be happy to look into your concerns further. Please send your contact info to emailus@homeadvisor.com so we can reach out to assist you. -HASupport
Reviewed Sept. 11, 2018
Had no idea this type of online service is available -- googled and found the website. Very easy website to use in order to submit your request for nearby contractor's to bid for the job. Was unsure where or how to begin but this turned out to be a wonderful overall experience. Thank you!!
Reviewed Sept. 11, 2018
Very happy with using this website. Got a number of quotes quickly and reviews very helpful. Happy that there are so many different listings for various projects. Was able to see the service I requested along with a number of vendors who responded quickly to give me quotes and go over exactly what I needed to have done.
Reviewed Sept. 11, 2018
The site helps me make a better decision on hiring quality professionals. Being a homeowner it is important to have a list of professionals that will meet my needs. Since I used this service I was to find a good plumber, painter, roofer, lawn service, tree stump remover to name a few. I will use this website for future projects.
Reviewed Sept. 11, 2018
We needed to find someone to remove several large trees on our property, all of which were in close proximity to structures. We got three replies through HomeAdvisor, and got a great provider for our project. The provider we contracted with did a fantastic job at a great price.
Reviewed Sept. 11, 2018
Joel, the Contractor was very professional, courteous and on time. Great communication. Really understood my needs and was quick to access the problem and resolution. I highly recommend this contractor and will use him again if the need arises. 5 Stars!
Reviewed Sept. 11, 2018
What I most like about Home Advisor is you can readily find a contractor who can get on the job quickly. For example, this was a small move into a storage facility and the moving company they recommended could not get to me until 1 1/2 weeks. Home Advisor company could get to me just 2 days.
Reviewed Sept. 11, 2018
I found using HomeAdvisor helpful. This particular contractor came back more than once to make sure we were perfectly happy with her work, without question. The owner was very pleased. In fact, I would use this service again to find contractors.
Reviewed Sept. 11, 2018
I am very impressed with how easy it is to find a contractor. I love the call back promptness of all the contractors who called me. It was literally minutes after I completed the form on line. I am very pleased with the quality and professionalism of all the contractors who called me. I will always use HomeAdvisor in the future.
Reviewed Sept. 10, 2018
We had our air ducts cleaned by Dustout cleaning service. They did a great job. Very professional guys. Both Dave And Jordan were great. I used HomeAdvisor to find services in this field. But I made my final choice from the NADACA web site.
Reviewed Sept. 10, 2018
It was a Sunday night when I noticed a rather large hive on the far side of my house. The pest control company I used previously did not handle bees, so I decided to see what I could find in HomeAdvisor. I started entering my info late and did get a bit frustrated so I got out without completely finishing. But I guess they had enough info because I received a call from a pest control company at 10 am Monday. I live in a rural area, so I am not sure how many good bee removal companies are around. But the company HomeAdvisor hooked me up with was great. Had an onsite estimate that same day. Bee hive was gone by Tuesday. The owner and the service technician were friendly, knowledgeable, professional and on time. Couldn't have been more happy with both the service from D C Watkins Pest and HomeAdvisor. Both get a high recommendation. I will definitely use HomeAdvisor again.
Reviewed Sept. 10, 2018
Diagnosed problem quickly and solved. Very professional and easy to work with again and easy to recommend to others. Very professional in letting me know arrival and very professional in diagnosing my electrical problem. Solution easy and explained to me thoroughly.
Reviewed Sept. 10, 2018
Was very happy with service and quality of work, done in a timely manner. Would definitely use them again. I had to have a shower door made since I was unable to find a stock one with the size I needed.
Reviewed Sept. 10, 2018
Perfectly done. Royal Comfort is the best. I can't say enough good things about Jesse and his team! They started each day early. Cleaned up after themselves. Loyal, trustworthy, reasonable, and very knowledgeable about each aspect of the project. Keep us informed as they went along.
Reviewed Sept. 9, 2018
They were very meticulous about the job. Everything was cleaned well. Corners of floor, behind stove and frig, cabinets, etc. They were friendly, loves animals, and keeps working until the job is done. I would highly recommend them. Very impressed with the outcome.
Reviewed Sept. 9, 2018
It worked. I posted a request for local contractors to do a deck repair. I got 2 responses within a day. Both included references. I ended up working with one of them and was extremely satisfied. I don't know how else I could have gotten this information, especially not this quickly. Just doing a google search (on another issue a while ago), left me contacting a number of businesses that didn't bother calling back. This was much better, and the next time I need a new contractor, I'll use Home Advisor.
Reviewed Sept. 9, 2018
I love using HomeAdvisor to get the best, quality professionals for our home needs. I am able to read other consumer reviews to help me make the right decision on selecting my professional. All my decisions have been positive & would definitely keep using this site in the future.
Reviewed Sept. 9, 2018
We have used HomeAdvisor several times to find individuals to do projects for us. Have been pleased so far with the selections presented. HomeAdvisor needs to allow sufficient time for a project to be completed before requesting a review of the service.
Reviewed Sept. 9, 2018
Absolutely fantastic overall experience. My inspector was easy to get a hold of and very knowledgeable. The cost was minimal with excellent quality service. Could not have been better. This service covers a lot of different services for one’s home. Will use again!
Reviewed Sept. 9, 2018
Checked Home Advisor to locate company to pump my septic system. The company I chose from Home Advisor was honest, fair and did quality work. My experience using Home Advisor for this work was great and would recommend them for finding a suitable contractor.
Reviewed Sept. 8, 2018
I had requested estimates from three tree removal services in my area that I found on the internet. None of them even showed up to give an estimate, nor did they call to say they would not be coming. The provider recommended in HomeAdvisor called immediately to schedule the estimate, showed up exactly when he said for the estimate and also for the service, which was excellent. I will use HomeAdvisor for all my needs in the future.
Reviewed Sept. 8, 2018
We were only contractors with them for ONE month and we already canceled with them! They did NOT tell me they would charge me every week! They are trying to make me pay almost $1,000 just in one week when we didn’t get a single job from all the leads they sent!!! Imagine paying that much every week for an entire year! Yeah... we got out of that real quick! It would make more sense to charge us for each job we won instead of just for the information! Plus they sent us leads that the homeowners said they already had someone come out and fix it!
When I called and told them all of the leads were saying they already got the job done, they tried to put the blame on me saying I must not have called on time even though I called right after receiving the lead, or they said that some people say that because they decided not to get the job done yet, but I don’t believe that 90% of the leads would say if it wasn’t true! They basically are getting paid to do nothing!!! I normally don’t like giving bad reviews but this was ridiculous! If I could, I would give them -10 stars! RIDICULOUS!!! I thought HomeAdvisor was suppose to help our business grow and be a success! What a joke!
Hi Hugo & Savanah, We're sorry to hear you've seen anything but success with your leads. You control your lead flow and lead fees take into account that not every one will turn into a job. It sounds like you have already spoken to a rep but we would be happy to further address any concerns you have about your account and discuss strategies to help you see the most success with our service. If you would like to speak to a rep, please call Customer Care at 877-947-3639 or reach out to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Sept. 7, 2018
The people at HomeAdvisor worked hard to locate pros to handle my requirements. They provide a valuable service for those that do not have the time or experience to handle home repairs. I am very happy and grateful for their efforts. Thank you.
Reviewed Sept. 7, 2018
I have used HomeAdvisor twice now and had a good experience both times. The companies recommended were prompt to respond with bid. The companies I hired were reasonably priced and did good work. I would use HomeAdvisor for any project. It makes you search for contractors simplified.
Reviewed Sept. 7, 2018
HomeAdvisor provided a few options and we chose the one that provided an estimate. We called 3 companies and only one of 3 companies replied to our request for an estimate. They got the job. Is there a way for the user to tell HomeAdvisor that you may have a large client base but they all don't want to work or they're so busy they'll only answer calls to the areas they want to work.
Reviewed Sept. 7, 2018
Finding Cleaning Dryer Vent Pros - HomeAdvisor provided list of top rated pros for my project very quickly. I was impressed by speed of response and quality of Potential Pros available. They contacted me and let me know their availability for providing estimates that same morning. I would recommend HomeAdvisor to others seeking help for any home projects.
Reviewed Sept. 7, 2018
I own a small roofing and exterior contracting company. One of the HomeAdvisor reps called me about 3 times a week trying to have us join. Finally, we decided to give it a shot. He said it wouldn't take long to get started over the phone. No more than 10 minutes. I was on the phone for over an hour and finally we were good. He said to call him or email him any time and he would get back to us right away. Also to tell previous homeowners to review our site. I spend around 5 hours setting up our site and emailing old homeowners to review. One person said they spent 30 minutes reviewing on the site and they had to sign up. After all this their review doesn't show up. I also have called and emailed the guy who set our account up and can't get ahold of him. I am now trying to get my money back from them. Haven't had one roof lead in a month. Only gutter repairs.
Hi Andrew, We're sorry to hear this but we're here to help and have located your account. We don't see that any reviews have been submitted for you yet and it appears all of your leads have been credited back so far. We've requested that a rep reaches out to address any account concerns you have and we've asked that the reference you provided is contacted again. If there is any further assistance we can offer in the meantime, please call Customer Care at 877-947-3639 or reach out to emailus@homeadvisor.com. -HASupport
Reviewed Sept. 6, 2018
Home Advisor provides a convenient service, great value and offers resources to help make an informed decision. I have used this service many times and find the services fair. I particularly like the option how they complete a background check and have the services reach out to me who meet higher standards, nearby and offer a platform to review.
Reviewed Sept. 6, 2018
Had to have control knob and timer replace. Within 2.5 hours, dryer was repaired and saved me the cost of new dryer. Excellent service by Anthony the service tech. The cost of repair was exactly what they quoted me and gave me other tips on dryer usage.
Reviewed Sept. 6, 2018
I contacted HomeAdvisor because my front entry door lock broke and was not functioning. With a few minutes Home Advisor notified me of available contractors in my area who could replace this defective non working lock. Within a few more minutes I was contacted by contractor who was able to do the job within a few hours. They did a very fine job and I would recommend them. Home Advisor did everything that I expected of them.
Reviewed Sept. 6, 2018
Saved my life. When an emergency happens you need to find a reliable service and HomeAdvisor help me with that. It is also nice that they follow-up to assure that I was happy with the service provided. Next time I will look again for their recommendations, first. It is a very helpful service.
Reviewed Sept. 6, 2018
User friendly, I like the technology availability to connect w/smart phone. Website sometimes a little tricky to get a project submitted successfully. A recent inquiry indicated one company name, however the actual company that called/responded that I was familiar with was a totally different company name. Conger Plumbing is nowhere near Mr. Rooter.
Reviewed Sept. 6, 2018
HomeAdvisor is the best go to site when needing to find a professional to help with projects around the house. I especially like how fast they match a list of pros that you can compare and choose from for your project.
Reviewed Sept. 6, 2018
Lawn care was great would hire again! With the extreme heat outside the care to the lawn was great keeping up with your lawn is care very beneficial to make sure long term maintenance is optimal for the home owner.
Reviewed Sept. 6, 2018
Roy & Paul Painting did a fantastic job in removing the cracking plaster, patching and then priming the affected areas. Crew were diligent in taping, masking and sealing off areas to minimize dust and particulate matter from going everywhere. Would highly recommend Roy & Paul Painting for your next project.
Reviewed Sept. 6, 2018
I found HomeAdvisor online while I was looking for someone to come to my house to repair my computer. I put in a request and the next day the IT man was at my house. He did a good and quick job and explained everything to me and his price was very reasonable. Thank you Home Advisor.
Reviewed Sept. 5, 2018
Water pressure job on our back yard (concrete) - He was very punctual, professional, and helpful. We will gladly hire him again in the near future. We have lots of friends and we will surely recommend New Look, LLC to them. He even did more work that was not on the scope of our verbal contract. We greatly appreciate that gesture.
Reviewed Sept. 5, 2018
Derek ** said that I was going to pay for the jobs I got and till this day I've been getting leads that people hang up or never answer my calls and still have to pay for them. What Derek ** promised he never went through with it.
Hi Victor, We're sorry to hear you've seen anything but success with your leads. While we are not able to issue a credit for leads that do not contact you back, there are multiple other situations that are eligible for a lead credit and we're always happy to look into any account concerns. We've forwarded this matter to the proper channels and a rep will be reaching out to further assist you. If there is any further assistance we can offer in the meantime please feel free to call Customer Care at 877-947-3639. -HASupport
Reviewed Sept. 5, 2018
Dryer stopped running. I completed a request Labor Day. Received a call from a repairman on Labor Day. Appointment made for next day in the morning. Repairman arrived on time, was polite, diagnosed and fixed problem quickly (thermal fuse blown).
Reviewed Sept. 5, 2018
We have been happy with all our hires and recommendations on HomeAdvisor. We have hired from plumbing to electrical to basic handyman services. It is helpful to get multiple recommendations from one place. We will use Home Advisor in the future.
Reviewed Sept. 5, 2018
I just use HomeAdvisor when I need something done. Have had 3 jobs done and was very satisfied with all companies. It is so simple... just go online, fill in what you need and the emails or phone calls come flowing in. Contact the company and choose from sometimes a few and many times 4 or 5 pre-screened professionals.
Reviewed Sept. 5, 2018
Overall - good experience. I do not like the function of HomeAdvisor recommendations going through to the companies and then EVERY company that gets your info immediately calls you, back to back, all times of day or night, no emails, only calls. They don't email until they've already tried calling multiple times.
Reviewed Sept. 5, 2018
I saw the ads on TV and figured since I don't know any of the businessmen in our area decided to try this. They asked me all the questions they needed to advise me accurately. I got results quickly and HomeAdvisor's follow up was great.
Reviewed Sept. 5, 2018
I liked having three companies to get quotes and information from. The range in prices and I assume quality was drastic. Be sure to get all three quotes when trying to decide on a installer. I am very happy with my choice.
Reviewed Sept. 5, 2018
We had been struggling with these 2 drain since we moved in. So I called on HomeAdvisor. I tried to use a local Pro, but none came available. Great service regardless. Called first thing in the morning! Very Satisfied!
Reviewed Sept. 5, 2018
Was able to find a knowledgeable and professional crew to get job done correctly, quickly and with no surprises. The reviews on HomeAdvisor greatly influenced my decision to hire and I have no regrets. They did a great job.
Reviewed Sept. 5, 2018
C. Clearly Pressure Washing - Casey ** did a super job on my windows (townhouse). Work was completed in an hour. He's very punctual and efficient and I would definitely rehire him again. It's not easy cleaning townhouse windows but he was able to do the job and helped me with the screens on the window.
Reviewed Sept. 4, 2018
We discovered a bat in our home late Saturday evening. I couldn't settle until I spoke to someone who could help us. As you can imagine, a lot of people don't answer their business phones on a Sunday. However, HomeAdvisor.com paired me with a very qualified pest control company within minutes and I couldn't have been happier with both services (HomeAdvisor.com and Pest Now)!!
Reviewed Sept. 4, 2018
Excellent experience. Would use HA and this provider again. This person came out to my home even though it was a weekend. He quickly diagnosed the problem and proceeded to complete the repair right on the spot. I would not hesitate to use this company again and do recommend them to anyone.
Reviewed Sept. 4, 2018
I have used HomeAdvisor for three different projects, electrical, Ceramic flooring and wasp removal. Very happy with getting quotes and qualified/capable vendors. This last project was to remove a hornet's nest. While I have had regular pest control they failed to keep this problem under control. This company removed a very large hornet's nest. They responded to the request for service immediately. Did work with in 24 hours. We were satisfied with outcomes.
Reviewed Sept. 4, 2018
Very prompt service! The business that they connected us with were very professional, prepared, and knew their stuff. So happy we reached out to get help through Home Advisor :) If we are looking for some help in the future, or if friends or family need help with a project - we will definitely reach out to them in the future!
Reviewed Sept. 4, 2018
Couldn't be happier. The plumber could have not been nicer and very good at his job. He was very thorough in explaining what he did and what to do if I had issues with the hot water heater he installed.
Reviewed Sept. 4, 2018
Excellent work done by finding this review referral of HomeAdvisor. HomeAdvisor gives a list of reviews on each potential client. The RainGuard was a very good company to help solve our problems. Would use HomeAdvisor again. They were a great referral.
Reviewed Sept. 4, 2018
Surveillance Camera Install - I've not used a site like Home Advisor before. I got three quotes very quickly. I was a little wary of one because it was dramatically lower than the others but after speaking with them and understanding why, they were the ones we went with and they really understood what we needed. I'll definitely use the service again.
Reviewed Sept. 4, 2018
I was amazed they found someone so quickly to come to my house and fix this leak on my outside water system on Labor Day! Great job! I wouldn't hesitate to call this company again for a referral. I'd recommend them to anyone.
Reviewed Sept. 3, 2018
I found very good pros on Home Advisor for several projects. All pros were good. This is a very useful tool. It is easy to use and they also offer a rewards program. Thank you for your service, Home Advisor.
Reviewed Sept. 3, 2018
I have worked with a number of contractors through Home Advisor and have spent the last 30" talking to two different representatives about a problem contractor that I have been trying to get to address problems for almost two months. NOW, Home Advisor tells me that it is going to be another 7 to 10 days before I am even contacted to discuss the problem. This is after they tell me that they didn't even refer me to the contractor in the first place.
(The contractors were supposed to match stain to look like original doors. The window repair was so tight and jammed from the repair material that the window wouldn't open without twisting so that the outer pane broke.). BASED ON Home Advisor's RESPONSE, THEY ARE AS INEPT AS THE CONTRACTOR. I would like them to contact the contractor to advise him to complete the job but instead I have to sit on the phone with two different call centers for 30" trying to prove that the referral came from Home Advisor in the first place and get their help to review my concerns.
Hi Danee, We're sorry to hear about your experience but we're more happy to further look into this for you. We have forwarded your concerns to the proper channels and a rep will be following up to further assist you. If there is any additional help we can offer in the meantime please reach out to emailus@homeadvisor.com. -HASupport
Reviewed Sept. 3, 2018
When one pro did not respond, or in phone call follow-up with Home Advisor, the person was very helpful in tracking down help. As I am now in process of moving to another area of the country, and projects continue to arise, I am confident the service will help me find a repair-person, since I have no familiarity with the repair-persons in the new area.
Reviewed Sept. 2, 2018
I have always hunted and searched for various professionals and had positive and negative experience. With Home Advisor, I found an electrician and gate/door repair company. Both came the same day, were extremely professional and competent. I am never going anywhere else.
Reviewed Sept. 2, 2018
This is the second time I have used the HomeAdvisor service for finding service professionals. Both time I got the excellent service professionals. All the professionals I have referred to me by HomeAdvisor have done clean work, and exhibited excellent craftsmanship and professionalism. HomeAdvisor has become my go-to for finding new service professionals for my home.
Reviewed Sept. 2, 2018
This was the first time using HomeAdvisor and it was very satisfying. I quickly found a nearby roofing company to repair the sole asphalt roof shingle that had come off. Filling out the online request promptly gave me day/time options, one even being later that same day (I selected a time for the next day). I was quite happy utilizing HomeAdvisor as well as the roofing company I selected and will turn to HomeAdvisor in the future for any home needs.
Reviewed Sept. 2, 2018
Have used HomeAdvisor on numerous occasions and for the most part very happy. The technician was prompt and courteous and discussed pricing options. Work was done to our satisfaction and should I require electrical service in the future, I would use Bet Home Services.
Reviewed Sept. 1, 2018
I needed a specialist and HomeAdvisor provided the perfect specialist for the work I described. They called very quickly and showed exactly when they said they would. The explained what they were going to do and encouraged me to watch and inspect while they worked.
Reviewed Sept. 1, 2018
I was very happy with the service. I requested 3 quotes and had 2 within one day. Both servicemen were very professional so I went with the lower price. One was 25% higher but my job was small and the person I chose was working in the area.
Reviewed Sept. 1, 2018
Our inspector was very thorough, professional, welcomed my husband to accompany him on the inspection and addressed all questions as well as gave us a clear understanding of possible issues and estimated cost of any repairs. We were very appreciative. His report with pictures to document problem areas was also clear and received promptly.
Reviewed Aug. 31, 2018
Replaced tile in shower floor. Contractor was responsive and worked with us to do the work at a convenient time for us. I would recommend this contractor to all who need tile work done. The contractor was efficient and completed the project in a timely manner.
Reviewed Aug. 31, 2018
I have used Home Advisor twice. Both times I was linked to very professional people. I needed a frig repair and got a great company. Then a general contractor who I am working with right now. This is the best online help you can find. I will continue to use Home Advisor.
Reviewed Aug. 31, 2018
This has to be the worst sham of a business I have ever had the experience of working within my entire life!! My disabled father of 55 years old wanted me to put him on HomeAdvisor after he claimed they would help him get jobs. I started him an account with a sale woman who did not clearly explain to me the process at all! She told me to just say "yes" to the recordings that played, and now they say that I consented to their awful business model. I did not accept any leads at all and got 0 work from HomeAdvisor and yet have a bill worth over $1000.
I am fuming in anger right now after spending hours upon hours on the phone with this company. I have spoken to sooo many "supervisors" only to be told they are unable to help out my situation. I did not use your service at all! I did not request my $250 sign up fee as I know that I did sign up willingly for a service. No I did not understand the service because of a lying salesperson. I should not be liable for nearly $1,000 in overdue balance because of trying to help out my father with special needs. They even were crooked in the background check asking to use mine instead of my father's, they made up customer reviews of our business that were not verified in any way! I have never in all my life had an experience that I felt so ripped and robbed and screwed over like this service!!
I have still been on hold to reach yet another supervisor the entire time I have been writing this review. PLEASE STAY AWAY FROM HOMEADVISOR. I own a very successful restaurant business with multiple locations and will forever tell my employees and customers how terrible an experience HomeAdvisor was. I just cannot believe a company this crooked can remain in business.
Hi Eric, We're sorry to hear about your concerns. It appears you have been able to speak to a rep and get this matter resolved. If there is any additional assistance we can offer please reach back out to the resources you've been provided or you can contact us at emailus@homeadvisor.com. -HASupport
Reviewed Aug. 31, 2018
Site is easy to use with detailed drop-down menus that cover a multitude of possible service needs. Within 30 minutes I had several companies calling to offer services. The site section of what to expect by way of reasonable prices for various services was also very helpful.
Reviewed Aug. 31, 2018
Workers showed up on time and had the estimate complete within an hour. Everything was explained very well and the estimate was done and work scheduled. The parts were local, so I was able to get scheduled in for a same day repair on my washer, and it has worked perfectly since - would recommend!
Reviewed Aug. 31, 2018
Alves Painting - honest, timely, hardworking, aims to please homeowner, respectful of home furnishings, worked through the unbearable humidity and high temperatures, always communicating. Fabiano runs his business like family and treats his customers like family. Delightful to have in our home.
Reviewed Aug. 31, 2018
It was a bit cumbersome at the beginning to find a contractor close by. It would be great if the list showed you how close the contractor was. There is no indication of where they are located. Otherwise, it would pretty easy.
Reviewed Aug. 31, 2018
Garage floor coating - Beautiful and expert finish done quickly. Couldn't be happier with our experience. His bid included sanding the concrete which totally made the difference in the quality of the finish, we had them come back and finish our back and front porches.
Reviewed Aug. 30, 2018
Thank you for providing me with multiple choices, I did ultimately choose who I feel was the best choice, Stewart's Windows. EXCELLENT! Hard to know who to choose, what Home Advisors gives us is a list of proven trustworthy companies to select from. Greatly appreciate this.
Reviewed Aug. 30, 2018
15 foot clogged 3" pipe. Slow draining sinks in the kitchen and one slow flushing toilet. Previous home owner ran grease down the drains causing the clog. Leave this work up to the Rooter Man and you will be very pleased with the results. Expedient and professional.
Reviewed Aug. 30, 2018
Very easy to use their website... Their recommendations saved me time and money. I will use their website again if needed. You state what you need done and they find the business and workers to complete your project. I would use them again.
Reviewed Aug. 30, 2018
Their website is easy to navigate and very helpful. I have been able to find experts for multiple types of household work, including roof replacement and gutter repairs. I often recommend them to friends and family. It helps to have the options of multiple professionals and reviews from others as a guide.
Reviewed Aug. 29, 2018
I posted a negative review about a drywall contractor recommended by HomeAdvisor. One day later, HomeAdvisor called to inform me that the contractor disputed my review, and that they demanded that I provide documentation to support my review. Frankly, that is totally absurd. HomeAdvisor survives on the fees they charge contractors that they recommend. I understand that business model. But, to question the dissatisfaction expressed by a customer who pays that contractor demonstrates that HomeAdvisor doesn't want reviews based on true customer experiences. Apparently, they want, and will only publish, positive reviews of their recommended contractors. For the record, my review is still "pending" due to my refusal to waste any more time and effort on this matter. I will never accept another recommendation from HomeAdvisor.
Hi Dave, We absolutely post negative reviews and we're sorry to hear that you disagree with our practice of basing review disputes on factual documentation. We would be more than happy to further address any additional concerns you have about our reviews or the status of your specific review. To speak with a rep, please call Customer Care at 877-699-4736 or send your contact info to emailus@homeadvisor.com and we will reach out. -HASupport
Reviewed Aug. 29, 2018
I am new with HomeAdvisor. I was dealing with Pheobe. She was very attentive with me while trying to sign me up but as soon as there was a problem, she's gone in the wind! I have tried several times to contact her over the last few days with no response. Pheobe never told me that I would be billed weekly. All she told me was that I would a $250 credit in free leads. I was under the assumption it was billed annually to renew cause I asked her that and she said yes. However, she failed to mention the weekly charges for leads that are randomly sent to me. I called their customer Service line Friday the 23rd and spoke with Teresa who assured me she would contact the right people and have them get back to me. That was not done. It looks like HomeAdvisor is just a money racket and that's all they want!
I spent the following Monday calling all my "leads". Half of the "potential customers" I called were surprised I called and didn't even have any serious intention of hiring anyone and they just were trying to get "quotes" in case. I get charged for these "leads". I need a response from HomeAdvisor or I'm taking my business elsewhere and suing! This should be illegal. Plus Pheobe promised me I would get a lot of customers by joining HomeAdvisor! Doesn't seem to be the case so far!
Hi ReeRee, We apologize for any confusion, the annual membership is billed once a year but lead fees are billed weekly. Leads and their fees are covered during sign up and are part of the recorded voicelog you complete prior to completing enrollment. We have forwarded your concerns to the proper channels and a rep will be reaching out to further assist you. If you have any other questions in the meantime please feel free to send them to emailus@homeadvisor.com. -HASupport
Reviewed Aug. 29, 2018
Thanks to your site I was able to locate a professional and have service within a week. I will remember this site for future home projects and recommend you to friends that may be in need of home services. Thank you HomeAdvisor.com!
Reviewed Aug. 29, 2018
HomeAdvisor is a good place to find reliable contractors. The website analyzes the average costs to construct in your area, this gives the consumer a good understanding of the price. It also allows you to send requests to multiple companies. You can then ask each to give you a quote and compare their prices and service.
Reviewed Aug. 29, 2018
Landscaping - HomeAdvisor got the job done. Hooked me up with a pro who was knowledgeable, polite and a hard worker. His cost was reasonable for the task involved. I have read other people’s reviews and have to agree with them. Thank you.
Reviewed Aug. 28, 2018
I used HomeAdvisor to locate a dryer vent cleaning service. I felt much more secure in the knowledge that someone else had checked them out and knew of their quality and fairness. Received great service and will definitely use homeadvisor again.
Reviewed Aug. 28, 2018
HomeAdvisor was very easy to use and find a qualified contractor to do the job (Window Trim Repair). The contractors were well qualified to do the job, timely for the estimate and start work appointments. I would recommend Home Advisor to find help with small or large projects.
Reviewed Aug. 28, 2018
A 12'x12' concrete patio on sloping ground; 4" thick on the high side, and 8" thick on the low side. The sloping ground required fill dirt that I did not have on-site. Affordable Concrete (Derek ** and his Team) drove offsite to a location that had fill dirt and brought back sufficient quantity to do the job. Really appreciated how they responded to a problem and then solved it without a lot of fuss.
Reviewed Aug. 28, 2018
Had high radon levels in basement. Dan quoted a price that beat other similar companies. He installed a radon mitigation pump in basement storage room and properly vented to outside. Dan was very professional throughout the entire process. Highly recommend based on price, knowledge, work performed and customer service.
Reviewed Aug. 28, 2018
I have attempted to use HomeAdvisor several times to have work done on one of my homes. I tried to find a roofer, a plumber, and someone to repair or replace my porch several times during the last three years. I have only had one response ever from recommended companies. I hired a contractor that did respond from HomeAdvisor.com. The contractor I hired was supposed to be licensed, bonded, and insured to work in Canton, Ohio, HomeAdvisor claims their contractors are prescreened. My contractor had a license. He did not have insurance. He was not bonded to work in Canton. He did not obtain a building permit before he started working. He did not stop working when a city inspector told him to stop verbally. He waited three days to apply for the permit after he completed removing the old porch and building a new wooden porch.
All of the work performed after a stop work order was posted was sloppy and rushed. Stairs failed inspection due to top two stairs not matching bottom two stairs. Instead of just fixing top two stairs, he built another set of stairs that were a single board wide. These stairs and handrails were hastily built using the wood from the first stairs. Nails, screws and bolts not flush, pounded all the way into the wood, or even installed straight. All of the ends of the handrails and support beams have rough splintery edges. I can’t believe these stairs passed inspection.
Lawn damaged from crane used to remove old porch cement slab, cement sidewalk damaged and several wide deep ruts in lawn. Lawn not repaired from crane damage. Cement slab from porch left in lawn for a month, sank into the soil killing grass and leaving a tree in depression and a 6x10 area of dead grass. Contractor stored building materials on lawn covered with a tarp, leaving more depressions in soil and killing another 100 square feet of grass. Contract indicates the project would be done in one week. Project took seven weeks to complete. Contractor performed jobs for neighbors next door instead of doing my project using my yard as a staging area and my materials to perform the other contracts with neighbors.
HomeAdvisor contacted when the city inspector showed up to speak to contractor and myself. I was told to wait until Project was completed to do a review. When project was completed I called HomeAdvisor. Was promised someone from management would contact me about my complaint. I was told to write a review for them to read. Review submitted, no one contacted me so I called a third time. Told them about my experience. I have edited my review on their site to reflect the service provided by their prescreened professional contractor. I was promised a follow-up call again but still nothing.
Hi Steve, We're sorry to hear you had this experience with a pro. We absolutely screen our pros and encourage you to find more information about what that process consists of here: https://www.homeadvisor.com/screening/. We're happy to reach out to further assist you in this matter. Please private message us with the best phone number we can contact you on. Thank you. -HASupport
Reviewed Aug. 28, 2018
I have found a plumber and an electrician on HomeAdvisor. Both were excellent in their profession and were very customer oriented. I am quite happy with the opportunity and the ability to use HomeAdvisor to find local professionals to do work on my home. Using HomeAdvisor has taken a lot of pressure off of me in trying to find quality service in an area where we are new.
Reviewed Aug. 27, 2018
A new cabinet door hinge screw broke off inside the face of the cabinet. The broken piece needed to be removed to replace the hinge screw. This took some skill and patience and Russ refilled the hole with epoxy so that a new screw would be secure holding the door hinge in place.
Reviewed Aug. 27, 2018
Great follow up from HomeAdvisor, they contacted us by phone to make sure the process went well and we received good service. Pleasure using Home Advisor. We will be sure to continue using them for other services. Thank you, Home Advisor!
Reviewed Aug. 27, 2018
Steven was very professional with his performance. He identified the source of the problem that caused accumulation of frost/ice in our Maytag refrigerator freezer. He removed the damaged part and showed it to us and mentioned that it was a problem with Maytag refrigerator. He installed a new part, which he explained would correct the problem. He provided warranty on labor and parts.
Reviewed Aug. 27, 2018
Very pleased with the service I received from HomeAdvisor. Three businesses called me. One didn't seem interested but the other two provided free estimates and I selected one which did an amazing job and I would definitely use them again.
Reviewed Aug. 27, 2018
Mike ** from Comfort Zone Construction did a great job. He showed up at 8:30 Monday morning on time for our appointment. He brought the proper screening and did a meticulous job installing it. I would recommend him in a heartbeat!
Reviewed Aug. 27, 2018
Was pleased with the response I got from the recommended electricians. I got replies from all three of them within an hour or so and was able to hire one for a very reasonable cost. The one I hired did very good work and I will use them again when I need an electrician. My first experience with Home Advisor was very positive and I'm sure I'll use this service again when I need to hire a contractor.
Reviewed Aug. 27, 2018
I have used HomeAdvisor in both VA and NC. I must say that I have never been disappointed with any of the contractors suggested to me via your website. It is nice to know that your companies have been reviewed for their quality of work, that reviews are verified, etc.
Reviewed Aug. 27, 2018
Home Advisor is my go-to source for contracting services. I've used them to find cleaners, tree removal, HVAC and electrical contractors, and septic tank specialists. Everyone I've hired through Home Advisor has been professional, experienced, and finished the job quickly and efficiently. I'd definitely recommend Home Advisor to my friends and family.
Reviewed Aug. 27, 2018
After spending hours calling answer machine after answer machine on a Saturday I came to Home Advisor. The first call to one of Home Advisor's referrals landed me a plumber who could help me that very same day. I would use Home Advisor again.
Reviewed Aug. 27, 2018
I'm generally happy with the results I get from Home Advisor pros. The only reason I didn't give it 5 stars is that we don't get a lot of matches on searches in our area. I generally like to get 3 competitive quotes on big jobs, and I usually only get 1-2 matches from Home Advisor and have to do my own search to supplement them.
Reviewed Aug. 27, 2018
This site was useful, intuitive and simple. Was matched up really quickly with someone in my area. My parents told me about this site, and setting up an account was easy, and making an appoint was easy as well. The texts were prompt and informative.
Reviewed Aug. 27, 2018
I wanted additional insulation in the attic of my existing home, but I didn't know anyone locally who installs it, so I looked online and found HomeAdvisor. I was pleased to find a recommendation there for Innovative Insulation, LLC, in Windber, PA. There were a number of reviews, all positive. I called the owner, Shawn **, who came out, inspected the job, and gave me a price. He did a great job.
Reviewed Aug. 26, 2018
Clogged drain from Kitchen to main line. Contractor was very efficient and completed the job in about 1 hour. Doug had all of the proper machines in his van and wasted no time cleaning out the clouded line using both the snake and pressure jet. Very pleased with his work.
Reviewed Aug. 26, 2018
The tile floor in my family room, kitchen, powder room, laundry room, and foyer are perfect! The cleaning was done in a professional manner. The cleaning of my area rugs was excellent. The colors are very vibrant. The reds are bright; the contrast colors are distinct, and the whites are clean.
Reviewed Aug. 26, 2018
I got prompt referrals and contact info from HomeAdvisor. I used this to find reputable company who did very nice job. HomeAdvisor followed up with me to make sure I got what I needed. I'd use HomeAdvisor again to help me screen for possible service people. I like Customer Ratings to quickly give me an idea of who to hire.
Reviewed Aug. 26, 2018
Have used HomeAdvisor 4 times. Always pleased with services—concrete work, lawn service, tree service, sprinkler service. The professionals were timely, did good work and at a reasonable price. I would certainly recommend HomeAdvisor for any service.
Reviewed Aug. 25, 2018
Appliance Repair. I had no idea where or what to look for for help. Home Advisor was easy to use. I got the information and reviews to make a reasonable decision. I didn't get a million calls, I received one call from the pro I chose. I would and will use this service again.
Reviewed Aug. 25, 2018
Friday night, our sink finally stopped draining, despite our best at-home fix efforts. Home Advisor helped us find an nearby plumber with next-day availability easily and quickly without having to call around or wait for the morning to start scheduling things. The plumber they matched us with was a good find!
Reviewed Aug. 25, 2018
This was the second time we used HomeAdvisor to hire a contractor to perform work at our home in South Lyon, MI. Beware that HomeAdvisor gives a false impression that the approved contractors on their website are honest and reliable. In fact, the company we hired through HomeAdvisor did not perform the work as agreed and failed to return the deposit for said work, even after sending a certified letter. I thereby contacted HomeAdvisor to determine my options for recovering the deposit money. I was informed by one of their customer service reps that the complaint would move to management level and that someone would contact me within 7-10 business days. It has been more than three weeks since contacting HomeAdvisor and no word from them and no deposit returned from contractor who is now no longer approved on their website. Would not recommend using HomeAdvisor.
Hi Riva, We're sorry to hear you had this experience with a pro and haven't heard back from us yet. We have forwarded your concerns to the proper channels and a rep will be reaching out as soon as possible. If there is any additional info you'd like to provide in the meantime, please feel free to send it to emailus@homeadvisor.com. -HASupport
Reviewed Aug. 25, 2018
We believe that Home Advisor is connecting customers with reliable companies that would actually perform the job fast and with great reliability and at a reasonable cost. For our next project, we are looking forward to connecting again through Home Advisor and obtaining a reliable and reputable companies.
Reviewed Aug. 25, 2018
Home Advisor has been very helpful for me to find someone to do jobs for my home. All the pros have been very professional and courteous. I would highly recommend Home Advisor for help to find someone to do your jobs...
Reviewed Aug. 24, 2018
The only company who responded was Steady House. They shored up our fire pit hoping to decrease the amount of heaving from our pavestone patio. The Steady House crew worked tirelessly excavating the dirt to create the holes for the piers. They moved my plants carefully and then replaced them with great care to ensure everything looked normal. I definitely recommend using Home Advisor for your next project.
Reviewed Aug. 24, 2018
HomeAdvisor has provided me with a wealth of information regarding various projects and professionals. I have hired two professionals listed on HomeAdvisor website, and the projects have been very successful. I enjoy the occasional informational tips and articles sent via email.
Reviewed Aug. 24, 2018
I needed my hardwood floor repaired. I chose Home Advisor due to their reputation on recommending qualified contractors. The response from Home Advisor was fast. I had multiple choices. I hired one and they did a great job. I would use them again.
Reviewed Aug. 24, 2018
Too many phone calls from many vendors and really not sure who to use and had to check reviews and pricing to make a decision. One person showed up although I canceled the appointment and not happy with this situation. Will think twice before using this service again.
Reviewed Aug. 24, 2018
My experience was great. I was able to have 3 different people come and get quotes for the fence repairs. I also looked at the ratings for each company and then was able to make an educated decision on who would repair the fence. Home Advisor gave me the contacts and tools to make the best choice for my needs.
Reviewed Aug. 24, 2018
This duct cleaning vendor was excellent. I have submitted a glowing review for AJ and will use him and perhaps other vendors recommended by HomeAdvisor in the future. AJ contacted me promptly, was on time and worked very hard to clean my extremely dirty ducts (38 years old). Thank you.
Reviewed Aug. 24, 2018
I received a call from Daniel from ** selling me on how this service would help grow my business. I signed up and he promised me that after he turned the leads on that we would discuss each lead before I was charged. I noticed a few days later that I was already charged $390. I immediately called him to discuss my concerns. He told me to not to worry about it and that we would discuss it, I wasn't charged and asked if he could call me back. He didn't. I called and left several messages and never heard from him again.
I paused the leads called and asked to cancel my account. Here are my main issues. The legitimacy of the leads. I had several leads. I called back immediately, texted and email and never heard from them again. I had several that told me they were just in planning stages and had no intention on booking. I even had a lead that was from another pro stating he was just filling out the website to see if it would work for his business. I'm also signed up with Thumbtack and have never had a problem at all with their leads. The only resolution I initially got was a $200 credit on future leads. I've received an email and letter stating I'm being turned into collections if I don't pay the bill including the fee they've added. I'm contacted my attorney and will deal with the collection agency. This has been a horrible experience. Most of the Pros are small businesses owners and things like this can easily bankrupt them.
Hi Sharon, We're sorry to hear you have some billing concerns. We have forwarded this matter to the proper channels and a rep will be reaching out to further assist you. If there is anything else we can help with in the meantime, please feel free to call Customer Care at 877-947-3639 or reach out to us emailus@homeadvisor.com. -HASupport
Reviewed Aug. 24, 2018
I tried to log in the next day. It said that I have to activate my account. Then it linked to a change password screen. I gave up. The only company that called me has finished the work, and I am very satisfied with it. I will call them again.
Hi Jerilyn, Thanks for sharing your feedback, we're glad to hear you had a positive experience with the pro. We would be more than happy to help you with any account login issues you've come across. Please give us a call at 877-699-4736 to speak to a rep. -HASupport
Reviewed Aug. 24, 2018
I have hired four different pros from Home Advisor this month. When do I get the $50.00? All of them have been excellent. I would recommend Home Advisor to others. The workers have been on time and efficient. I appreciate their work.
Reviewed Aug. 24, 2018
I was very pleased with my experience on Home Advisor. The company they recommended was very satisfactory and did a great job. I will use both Home Advisor and the company I hired again in the future. Home Advisor gave me reminders of my appointment time with the company I hired, and followed up with when the work was done.
Reviewed Aug. 24, 2018
This was our first time using Home Advisor. We were looking for companies to bid a replacement deck. We were not pleased with one of the companies recommended. They were overpriced and had poor customer service. Fortunately, we did find Borders Decks and were VERY pleased with that company.
Reviewed Aug. 23, 2018
I was surprised to get a large chain recommendation, but after reading reviews and talking to their salesperson, I decided to go with TruGreen. I am very satisfied with my choice and your yard care recommendation. Thank you for your help.
Reviewed Aug. 23, 2018
A friend recommended and now I will recommend it to all of my friends. This is a great way to get home projects done well. They are quick in their responses and fair in their pricing. They beat all expectations that I could have had.
Reviewed Aug. 23, 2018
I have used HomeAdvisor several times and each time I have been completely satisfied with the service professional I hired for the job. The jobs included power washing, appliance repair, plumbing repair, and electrical repair. I would recommend HomeAdvisor to anyone.
Reviewed Aug. 23, 2018
Very pleased with ease of website. They found a company to do the work, even made the phone call for me and I was speaking to the person within 2 minutes of logging on to Home Advisor. This was the first time I have ever used this service but will definitely do so again!
Reviewed Aug. 23, 2018
As a land owner in Missouri who lives in SC, HomeAdvisor was great. We did meet with the man who owns the company before he did the work, as we scheduled it when we were in Missouri. We did all of the research before going out of town. The owner was prompt and did a great job.
Reviewed Aug. 23, 2018
Repaired our Kitchen Aid Refrigerator. It works great now. He was on time, worked fast, cleaned up and was very knowledgeable. The cost was very reasonable. Highly recommend Dan for all appliances. HomeAdvisor was excellent to work with. Reliable. We are using HomeAdvisor for other projects repaired.
Reviewed Aug. 23, 2018
You seem to provide excellent contractors who respond quickly, and furnish professional proposals. They follow up after the proposal stage and usually can start the project quickly. I also like the fact that HomeAdvisor follows up in order to see how my experience was.
Reviewed Aug. 22, 2018
My AC wasn't working when we got home today. I got on Home Advisor and was in contact with a repairman in moments. He came out right away and did a great job getting us back up and running. We have used HA in the past and have always had a good experience.
Reviewed Aug. 21, 2018
I gave 3 stars because I am satisfied with the work but feel the price was higher than expected and hours later still smelling the glue that they used on the pvc pipes. Should be warned of how strong those fumes can be.
Reviewed Aug. 21, 2018
Very fast response and good recommendations. The agent spent quality time on the phone to understand my needs. Also made sure I got the reviews done. I received 5 good suggestions out of 10 top reviews by email very quickly. The handyman was professional and fair price.
Reviewed Aug. 21, 2018
We had a toilet installed. Everything went the way you wish it would! Jared called back and set an appointment right away. He did the job on time the next day. Prompt, efficient, tidy workers and a reasonable price. I'm amazed at how easily this job went. I will definitely call Jared again, and will also use Home Advisor for future jobs.
Reviewed Aug. 21, 2018
Replace kitchen light. Everything was done as I expected in a professional manner. They arrived at the stated time and the cost was as quoted. I had an additional job of adding 2 new electrical plugs in a basement room. The cleanup job was superb. Great job.
Reviewed Aug. 21, 2018
Every time we get someone off HomeAdvisor they are always on time and do a wonderful job. I would recommend homeadvisor to all my friends and family so they get a great job done by great people. Thank you to the pros that I have hired so far.
Reviewed Aug. 20, 2018
We tried for more than a month to find someone to repair concrete blocks that support a bilco door. The only contractor we could find gave us an estimate that was out of this world. We finally came to HomeAdvisor, and within weeks, a professional with very reasonable rates and excellent reviews completed the repairs at a fraction of the cost. Thank you, HomeAdvisor!
Reviewed Aug. 20, 2018
I put my info into HomeAdvisor and in less than 1 minute got a call from the company I ultimately hire. Other companies I called (with good ratings never even called me back for an estimate). The company performed as described. I will use HomeAdvisor again!
Reviewed Aug. 20, 2018
I've used HomeAdvisor for a number of projects at this point and will use in the future for more. Thus far, the companies they have referred me to have provided excellent service. Great place to start a project particularly if you don't have a company in mind to do the project.
Reviewed Aug. 20, 2018
I am the owner a Draper Floors in Carrollton Tx, I have found out that HomeAdvisor has place a false ad on Google Chrome indicating that they are a part of installation division of Draper Floors. This is a false advertising and we are going to take legal action to have this false advertisement removed. People read Draper Floors good reviews and then they are falsely directed to HomeAdvisor's contractors that have signed up with them. Consumers are being fooled into calling HomeAdvisor when they really wanted to contact Draper Floors. Draper Floors report this to Consumer Affairs and has learn this is a common practice of HomeAdvisor. Just go to Consumeraffairs.com to read.
Hi Tim, We apologize for any confusion, we do not have any companies on our network by that name nor are we able to find anything resembling the ad you're referring to. Please provide a link to the ad and any other information supporting your claim so we can investigate. Thank you. -HASupport
Reviewed Aug. 20, 2018
Very professional, came as promised. Full team and got the work done in one day. It was a large job. We took down about 10 trees and all the shrubs around the house. Stump and all. They cleaned everything before they left.
Reviewed Aug. 20, 2018
Asked for assistance in general home repair needs we had for the new house we bought in Tennessee. Excellent assistance was offered. We are very happy with the assistance offered by the app. The operator who answered the phone was very knowledgeable and knew what to ask so we could make the best choice possible. Thank you very much.
Reviewed Aug. 19, 2018
I have attempted to hire handymen from HomeAdvisor. My first apt was canceled a day or two before accepted scheduling. So, I tried HomeAdvisor again, had a handyman and got appt scheduled, again a day or two before my scheduled appointment, I received another cancellation. Two strikes, they're out. Won't use them again. Will stick with Angie's List. At least they show up.
Hi Mike, We're sorry to hear you had these experiences, we encourage our pros to honor their appointment times. Please feel free to submit your feedback to them here: https://www.homeadvisor.com/write-a-review/ and we would be happy to help you connect with a different pro. You are always welcome to submit another request here: http://www.homeadvisor.com/ or browse pros in your area here: http://www.homeadvisor.com/c.html. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport
Reviewed Aug. 19, 2018
Very easy to use - just click the button to request quotes and within minutes the contractors were calling me to set up an appointment. I went with the first one, since he seemed very straightforward and professional on the phone.
Reviewed Aug. 19, 2018
One of the extension springs on one of our garage doors broke. Alliance sent one of their workers to our house within the hour, and he was able to complete the repair in 30 minutes, which involved replacing both extension springs, one rotor wheel, and installing two safety cables. Excellent work and service.
Reviewed Aug. 18, 2018
Town and country LLC fixed my garage. They were absolutely awesome, prompt, knowledge and fairly priced, tech was great! He advised me I would eventually need a new door but fixed it so it was operational and safe. I would proudly recommend them to anyone looking for work to be done.
Reviewed Aug. 18, 2018
I have had great success using HomeAdvisor. I am confident that I will have choices of quality professionals that do professional grade work. It is a great system to help me with projects that are above my skill level. I have used Home Advisor Professional for my Primary Residence and Rental Properties.
Reviewed Aug. 18, 2018
Our garage doors were very noisy and we wanted to make sure that they were in good shape. He did a very thorough inspection and oiled all points on the doors. He explained why he used oil instead of WD 40, showed us how to do it in the future. We will definitely call him if we have any problems in the future!
Reviewed Aug. 18, 2018
5 stars for park plumbing, positive experience when we were very distraught not being able to use any water in our home. Joe of Park Pump and Well was a lifesaver, solved our problem and kept us in the loop with everything he did, he always returned our phone calls in a timely manner!
Reviewed Aug. 18, 2018
I have used HomeAdvisor twice to find a lawn service for mowing and trimming. I have been very pleased with the choice of companies in my area that have been provided for my review. This is an excellent service for no cost!
Reviewed Aug. 17, 2018
This company did an excellent job. Showed up on time, work was done professionally and fast. No room for improvement. I highly recommend them. Two men in the pouring rain removed a huge river birch, they had the stump ground and roots removed and left no mess at all, not a twig or leaf. They hauled it all away as promised. Their equipment was more than adequate and they knew exactly how to use it all. No damage was done in the removal. It was impressive.
Reviewed Aug. 17, 2018
HomeAdvisor went above and beyond to make sure I had several vendors to review and select from via phone and email. I like that I could also review comments from other customers. This helped in my selection process. Also I know when I hire someone from homeadvisor they are dependable and have already been screened.
Reviewed Aug. 17, 2018
We had a great experience with HomeAdvisor. The electrician we chose was Benham Electric Services. They were professional, courteous and knowledgeable. They gave us a fair quote for the work we needed to be done and the cost was less than what they quoted. We are very happy with our service.
Reviewed Aug. 17, 2018
HomeAdvisor is a big scam. They only post good reviews so a homeowner has no idea if the contractor has had any complaints. I tried to post a 3 star review and they would not post it. It was pending for months and whenever I called they told me it will post soon. They are liars and scammers and more people should know about it. How can every contractor have an average review in the high 4 range? They can’t and not allowing potential customers to see the poor work that one may have done destroys the whole point of their site. Like I said, just a bunch of scammers that should be sued by millions. Chris Terrill should be ashamed of his company and himself. Only a morally bankrupt individual tries to pull the wool over millions of people.
Reviewed Aug. 17, 2018
Always use HomeAdvisor. I have used them for a variety and never disappointed and got top quality workmanship through their recommendations. All workers are very professional and clean. Respectful of your home and items. Take their advice. You will be very satisfied.
Reviewed Aug. 17, 2018
Received quotes for plumbing repair. We were very satisfied with the company that we used that we found through Home Advisor. Have set up several other projects using Home Advisor. Will definitely go to Home Advisor first when looking for work to be completed around my house.
Reviewed Aug. 17, 2018
White faced wasp nest removed promptly and professionally by friendly, knowledgeable gentleman. Took care of the nest and the wasps in a very short time. Would certainly recommend and/or hire again. Needed those wasps gone and this was done very well.
Reviewed Aug. 17, 2018
We could not get any of our usual subs for last minute small job. Home Advisor really came through!!! Just had to put in a little bit of information and they had the service call us immediately. Will definitely use them again!
Reviewed Aug. 16, 2018
I did not know who to call but I did get on line with Home Advisor. While on line they had a contractor call me and everything went great from start to finish. The next day we met to go over the work to be done and the next morning they were there working. Quick and well done!
Reviewed Aug. 16, 2018
This is the first time I used Home Advisor and I was very pleased and hired the first contractor who called me. He gave the best bid and service in my mind and was prompt, efficient, communicative and I would use this system again.
Reviewed Aug. 16, 2018
Finding the right kind of people to do the job is not easy, I have used Home Advisor to get recommendation of service providers around 5 times, out of which I have ended up using those providers twice and both the time I was very happy and satisfied with the work. The times I didn't use the providers is that those projects are still pending and when the time is right I am going to end up using those service providers.
Reviewed Aug. 16, 2018
Good customer service, came earlier than planned, did the job (unclogged 2 upstairs baths) & cleaned them up! The price was a little high but once the job was finished was happy to pay. Would recommend to my neighbors, family & friends.
Reviewed Aug. 16, 2018
The workmanship was excellent. Even cleaned up the area where he worked. The technician was polite and knowledgeable. It was a pleasure to have someone do an excellent job as was done today. Highly recommend this company for rug repairs.
Reviewed Aug. 16, 2018
So far I've been exceptionally happy with all the pros I've found on this site. My own complain/suggestion is that the chat with a customer service rep option needs some work. I can't tell if I'm talking to robots or people because the responses are so canned. It looks like straight copy and paste, like they aren't even reading what I'm writing. Just my two cents.
Reviewed Aug. 16, 2018
HomeAdvisor shows several different companies for each job and follows up to make sure the companies you select have contacted you. I feel very comfortable using their recommended companies. I have used 4 different companies for different projects so far and have been very satisfied with them all.
Reviewed Aug. 16, 2018
Just want to thank HomeAdvisor for having a one stop shop to look for reliable services. I am truly happy with Temperature Masters as they were reliable, dependable and provided professional services. I will recommend to my friends and family as it is difficult to find what you need and trust when searching on your own. Thanks again!
Reviewed Aug. 16, 2018
The site was very easy to use and thanks to the reviews I can make a smart decisions. My prior experiences with contractors were always with Hesitation - now that I can put my feedback and experience feels much more in control.
Reviewed Aug. 16, 2018
HomeAdvisor was very easy to use and I was able to get a qualified contractor to repair my irrigation system. I was able to locate a contractor, read other reviews and make an informed decision on who I hire. Thank you.
Reviewed Aug. 16, 2018
I have a 23 year old red crimson maple that had never been trimmed, this wasn’t a job I could do and didn’t know of a reputable company. I had seen commercial for Home Advisor and figured I would try it out. It was easy and I felt good about being able to see other customer reviews and the ease of service.
Reviewed Aug. 16, 2018
Have used HomeAdvisor 3 times & will use again in the future. Have been extremely satisfied with the companies they have provided for painting, power washing & AC repair. This service saves me a great deal of time looking for quality people when services are needed.
Reviewed Aug. 15, 2018
Deck replacement. Can’t say enough about Stoneybank Construction. One contractor recommended by you never showed up to give an estimate. We spoke to them, texted our address and never heard back. Their loss, because Stoneybank Construction was great. They did an outstanding job and will recommend them to everyone.
Reviewed Aug. 15, 2018
Very useful tool (HomeAdvisor) for me when I had major leak in master bedroom and needed 3 separate professionals in different areas (plumber, drywall contractor, hardwood professional). Very pleased with quality of workers. Price of workers varies. Helps to read reviews on the professionals. Professionals are very responsive when you put search in for a project.
Reviewed Aug. 15, 2018
Second time we have used HomeAdvisor successfully. Used to find our current landscaper as well. We now use Universal Landscaping. All Island Fence was prompt and followed through with calls all the way up to last one, asking about how satisfied we were with the work.
Reviewed Aug. 15, 2018
A few days ago I looked online at HomeAdvisor to see if I wanted to use any of their contractors for an air conditioning situation in our home. I never contacted any contractor from HomeAdvisor. At least 12 contractors contacted me. I never asked for anyone to contact me. I didn't use any service at HomeAdvisor, even though in the past I have contacted contractors from this site.
HomeAdvisor gave out my name, address and phone number to at least 12 contractors without my permission. I would never use a contractor on a cold call, and I resent the intrusion into my life and privacy. In the past I had a minor problem with HomeAdvisor when several contractors called without my permission--perhaps two or three. All these phone calls actually have me worried about who has so much identifying information about me.
Hi Robin, Thanks for sharing your feedback. A request can go to a maximum of four pros, while many go to fewer. It appears your request was submitted yesterday via an affiliated website and was sent to a total of three of our pros. We apologize for any confusion or frustration caused by this experience; we have placed you on our Do Not Call list. If there is any additional assistance we can offer please call Customer Care at 877-699-4736. -HASupport
Reviewed Aug. 15, 2018
One of the main reasons I used HomeAdvisor was the ability to book appointments from the website - something they advertise. I booked two appointments for two separate projects. In both cases I received what I thought were confirmation emails from HomeAdvisor with the phrases "Your appointment has been scheduled, Richard!" and "Projects work best with communication. Get in touch!" But nothing about needing to confirm the appointments or that the dates/times selected weren't actual appointments.
The first appointment happened this morning - no confirmation required by the service provider, and they were on time - all good. I get a call from the second service provider (appointment scheduled for tomorrow at 9 am), and when I call back, I'm told that there is no appointment for tomorrow, and they don't book appointments a 9 am anyway. The next available appointment is a week from tomorrow between 8 am and noon!
I don't know if this is a problem with a service provider agreeing to appointments that they can't fulfill, or with HomeAdvisor overselling their services. So apparently HomeAdvisor doesn't really book appointments - at least none that are in any way binding on the service providers. I still don't know who is at fault here, but pretty clearly HomeAdvisor is overselling their ability to "book appointments" online - even in the description provided for these reviews!
Hi Richard, Thank you for sharing your feedback. We regret that you did not have a more positive experience. We have forwarded this to the proper channels to look into further. If there's any additional assistance we can offer to help connect you with a pro or address concerns, please feel free to call Customer Care at 877-699-4736. -HASupport
Reviewed Aug. 15, 2018
I used HA's website to find a Contractor to install a new garage door. I picked one in the area whose profile looked good. When the rep arrived he didn't even have a tape measure to measure my opening to determine the dimensions of the new door. We discussed the installation and what it would entail, i.e. type of opener, cosmetic touchups after installation, what additional parts would be required. He wrote up the contract and Emailed it to me from his iPhone and asked for a 50% down payment and asked if I would make the check out to him instead of his company. I complied with his request.
Later that day I checked the contract (my mistake for not checking immediately after he Emailed it) and it had only ONE LINE - "New Garage Door $900." I was a little uneasy about this and also the fact that he asked me to make the check out to HIM. So I emailed him at the address on the contract - I had about four questions about the installation. In about an hour I got an email back stating the address I was emailing to didn't exist. I immediately put a stop payment on the check I gave him. So I called the number on the contract and found that the number didn't exist.
Next, just for the fun of it I decided to send the Contractor's Company a detailed letter via registered mail. Two days later I got the letter back with the message "No such entity at this address" or something to that effect. So, contractor arrived with no measure to measure for door's dimensions. Contractor asked me to make check payable to him. Contractor gave me a bogus Email Address. Contractor gave me a bogus phone number. Contractor gave me a bogus Street Address. I don't recommend using HomeAdvisor! I think you would be better off asking your neighbor (like in their TV ads) to give you a recommendation for a Contractor.
Hi Al, We're sorry to hear you had this experience. We absolutely vet our pros and take this process very seriously. Please feel free to find more information about our screening here: https://www.homeadvisor.com/screening/. We're happy to look into this matter further and address any concerns you have. Please send your contact info to emailus@homeadvisor.com so we can locate your account and reach out. You are also welcome to give us a call at 877-699-4736. -HASupport
Reviewed Aug. 15, 2018
HomeAdvisor was a great help in finding qualified contractors for our job. I would recommend them to anyone! The contractors were able to start right away and they were great to work with. This site allows you to choose the contractor. There were a lot to choose from.
Reviewed Aug. 15, 2018
I easily found what services I needed. Very easy to get around and locate things. Excellent!! Will go to HomeAdvisor anytime that I need any kind of work done. The service that I got was excellent, fast in getting with me, on time. So much easier than trying to locate someone yourself. Excellent site!!
Reviewed Aug. 15, 2018
Your (filthy) roof now sparkles! More than that, the team was thorough and did a great job of cleaning up - even within our screened entryway, to be sure no residue or mess was left behind. Owner, Dylan ** is a delight to work with. We will, for sure, use them again - and again!
Reviewed Aug. 15, 2018
I called for recommendations on lawn sprinkler companies. Within 10 Minutes Phillip from Living Proof Sprinkler called and within a week they came out fixed my system. They didn't try and oversell me on replacement of controller box. In fact, said my system was in fine working order and had replace a few heads.
Reviewed Aug. 15, 2018
Leakage and freon fill up, tune up and general maintenance of unit. Full checkup of operation and duct work to ensure reliability. Very knowledgeable and professional technician, a total expert as to AC and the operations of same. My highest recommendation!
Reviewed Aug. 15, 2018
Home Advisor made this task easy. I will use them again. The installer was timely, knowledgeable, efficient and pleasant. The cost was very reasonable. The whole project, already a disaster, was saved, thanks to their organization, professionalism and excellent communication.
Reviewed Aug. 15, 2018
Mr. Appliance of Oconee called ahead, was on time (actually early), and was courteous, professional and knowledgeable. He gave us options as to how to proceed and at what cost with the project would be. My experience with Mr. Appliance of Oconee and HomeAdvisor was such that I could and will, as opportunity arises, recommend them to others.
Reviewed Aug. 15, 2018
I was initially concerned with dealing with the contractors as they were not recommended by someone I knew. However, after two failed attempts to get work done going thru a local nursery, I decided to give it a go. I had previous success with HomeAdvisor in selecting a mold inspection company in another county. Gave them a try on my landscaping. I was pleasantly surprised that I was contacted quickly, given an estimate quickly and that the work was started within several days of approval. Contractor was pleasant to work with and very accommodating on the time frame for completion and payment.
Reviewed Aug. 15, 2018
Trimming trees and taking some down on my property. Leonardo and Lucas were professional, thorough, timely, and completed the task more quickly than I thought. They are courteous and always answer calls. I was unable to be on site, but after discussing my needs, they were able to finish the job and did it well. I am very pleased.
Reviewed Aug. 15, 2018
Got a high level alarm on my septic tank. I discovered it when I got home just after 4pm today. I did some troubleshooting on my own and thought the pump failed (18 years old). I did a Google search and went to HomeAdvisor. Filled in all the required info including a description of the problem. They came up with three recommendations. Within minutes I was contacted by a local business (Assured Septic). Turned out to be the float switch. Parts and labor was under $150. From start of my search to the time the repairman left my driveway was an hour and a half. I thought it was worth every penny. I'll use HomeAdvisor again!
Reviewed Aug. 15, 2018
I have used this site for several projects around my home. Roof repair and ceiling repair. The latest was a plumber for a clogged kitchen sink. The responses have been quick and the professionals that arrived for estimates and work were thorough. I have recommended HomeAdvisor to family and clients of mine. I will continue to use the site as they offer options to licensed smaller local businesses, which I prefer.
Reviewed Aug. 15, 2018
HomeAdvisor recommended several vendors and had them contact me. I got quotes from several vendors. This service is especially useful for those of us who don’t have knowledge of local vendors. Every vendor recommended did contact me shortly after my request was made.
Reviewed Aug. 15, 2018
HomeAdvisor has given me choices of companies before and this time, as before, the people they recommended were responsive, on time, knowledgeable and very helpful. I believe the price was fair. The men were polite, and helped me make some decisions about some other things that needed taking care of for which I was very grateful. The inspected previous work done by someone else and were honest in letting me know which work had been done correctly and which had not been done correctly. This confirmed what I already had questioned and knew. They fixed what needed to be fixed and advised me of things that were done properly and efficiently.
HomeAdvisor (Powered by Angi) Company Information
- Company Name:
- HomeAdvisor (Powered by Angi)
- Year Founded:
- 1999
- Address:
- 14023 Denver West Parkway
- City:
- Golden
- State/Province:
- CO
- Postal Code:
- 80401
- Country:
- United States
- Website:
- www.homeadvisor.com
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