HomeAdvisor (Powered by Angi) Reviews

I like the experience of being able to choose the type of service you need on their website first. The contractors I've hired have both been very good at what they do and charge fair prices. I'm very pleased with the services of HomeAdvisor!

We hired professionals through HomeAdvisor several times for various repair jobs for our house. Each and every time the work got done very soon after the request and we always got a reasonable price quote.

Garbage disposal - Very simple to fix, however my renter was clueless. I have done business before with ** checking all appliances in my condo in Fl and doing any work necessary. He is very pleasant, knowledgeable, prompt and efficient. He is my go to guy for these types of repairs for my Fl condo and would highly recommend him to everyone.

Called for Plumbing Work. Tenant had to depart house and plumbers mentioned they would call to return. Never did call but sent a bill for $200.

A first floor bedroom addition with handicapped bathroom and closet. This was started in December and finished by the end of March. Work was done during the worst winter we've had in Maine. Attention to what we wanted and the detail of the work was excellent. We are very happy with the results. We would highly recommend Legacy Home Improvement.

Service Magic/HomeAdvisor sucks, plain and simple. They force customers to get phone responses from their vendors. There is NO OPTION to get e-mail responses. When I called in, they lied to me about this saying that they could set it up on their end, so that I didn't receive phone calls.

HomeAdvisor was very easy to use to find a house cleaner. I had three options within the day of submitting my request. I selected one of the recommendations and they have worked out wonderfully? I could not be happier!

New roof - Got 3 prices, took the lowest one. Wish I had never signed the sales contract! The contractor said they would be out in 2 to 3 weeks. Knowing I had a leak, they did not show up to the middle of week 5! I had to put buckets out to try and catch the water. Posted a complaint on the HomeAdvisor site. They pulled it saying that's not what we allow on their site. I emailed them back and said "what you don't allow the truth." Buyer beware!!!

The Tech was on time and kept me well informed on the work and progress.

I would give ** from Strawbuilder an A++. He was professional, extremely easy to deal with and I am very satisfied with the job he and his men did.

Every time I need something done that I can't handle I go to your website and it has never let me down. Thank you.

Not sure I will use HomeAdvisor anymore. I put in the jobs I needed done, and hit the Do Not Call button and everyone called anyway. I find this annoying as I would like to investigate the companies being suggested before they start bombarding me with phone calls. After putting in for gutter cleaning I now have a company sending me emails about getting new gutters which I am not interested in. Might be Green Leaf Gutter Company? Then I get emails from HomeAdvisor about my experience before I have had a chance to get the work done. Not happy at all this time around.

I've used HomeAdvisor for numerous projects around my home. Some of these were for emergency repairs. In each and every case the recommended service provider was quick to respond, very friendly, and most importantly thorough and affordable. Well done HomeAdvisor!!

The best experience yet! We just hired Outdoor Lighting LLC for landscape lighting for the front of our home. ** and ** did everything we ask of them. They made three trips to our home to set up different ways the lights could be set up. When my husband and I saw the third setup we knew they were on to exactly what we were looking for. As soon as it was dark enough to really see how the lighting looked, I was on the phone telling them "This is it! When can we get on your schedule?" I would highly recommend Outdoor Lighting LLC to anyone looking to have landscape lighting added to their landscape or upgrade from Malibu lighting. ** and ** were great to work with and we are very pleased with their work. Highly recommend this company!

I hired J&K Handyman Service, Crestview, FL to do $10,000 worth of remodel work on a house in Baker, FL. He had 5 star ratings at the time. He required half down, which I paid. It was supposed to be a two week job. He didn't start working on the project until toward the end of the two weeks and then only worked a few hours each day. We had to have him re-do work. He started saying I was making changes. I made two changes. Other things he had to change were because of his oversight and errors.

The plumber was great. He did what he said he would do and in the time he said it would take. The drain was cleared.

I started my business less than a year ago and needed to connect with the public so I paid and joined HomeAdvisor... The very 1st 5 leads they charged me for were bogus job leads and poorly screened at best. One of the leads were requesting borderline illegal work and completely unethical. I was charged for this lead and several others. Home Advisor quoted to me several times "we don't give refunds period!" My best advice is don't give your cc# to them!

I have had a pool liner installed, pool equipment repaired, chimney top resurfaced and have been very pleased with each business I have contacted. I have also recommended HomeAdivsor.com to several of my friends and they as well have had pleasant and successful outcomes.

I have used HomeAdvisor to find contractors for several projects that I have completed at my house. Through HomeAdvisor I have found good reputable contractors who were very professional and did outstanding work. The contractors contacted me right away when I put my request in. I would highly recommend HomeAdvisor to anyone.

We contacted HomeAdvisor for exterior house painting quotes. Three contractors were recommended and we received each of their quotes. Metz painting had the best price and many great references. The owner, Toby Metz, and his helper, ** arrived on the first day and completed an amazing caulking and repair job prior to painting... outstanding prep work! In the next several days they completed a two coat paint job that was nothing less than great. Neat, efficient, and professional from day one to finish. Toby and ** were outstanding... no nonsense, just great work! We are completely satisfied with HomeAdvisor's service and Metz painting. We recommend each service very highly.

Water heater repair - Service was prompt. Problem taken care of.

Fantastic Job. I used them last year and again they did a great job, and I will use them again. I have given their card and number to others in the neighborhood. Very reasonable.

Needed to have someone put a railing on our front stoop. Got a reply from our request... explained our need for help. Haven't heard from them again. Said they would get back to us when they knew they would be in the area. Disappointed, but moving on. Thanks for asking.

I was looking for a roofer in the area of my home. Several were suggested. I checked into each one and finally chose a company. H.A. helped me with this effort.

Requested for someone to clear small portion of property and was only given someone that was out of state. I had no problem with the out of state contractor calling me and he was honest that for the distance it would be costly for him to do the job.

** was extremely easy to work with! He listened to what we wanted to accomplish and made it happen. His crews were knowledgeable and efficient. Our patio is exactly what we wanted! It is beautiful! Thank you **! Highly recommend!

The truth about Homeadvisor leads is very clear when you start receiving them. They get the leads however they can regardless of relevancy. They have take leads from other companies and even them on their own have created third party web pages that collect people's info that they charge you for. Their service is reprehensible and I would love to get my hands on some of the customer service dopes.

Only two people called me and both prices I got were much too high for the project so I went back to the fence com that I used to use. In the past I was always happy with all the people I got from you. If you look back at my history with you, you will see that I have had a lot of jobs done with your people and was always happy before. Sorry about this time.

I love Home Advisor! One easy call and the technician comes right out, fixes the problem, and charges a fair price!

Called within 2 minutes of placing my request for service. Came out the next day for a estimate. Work done on time and to my satisfaction. Very professional and would recommend him.

I loved working with Home Advisor. They contacted me right away with a list of companies in our area. We picked one and called. The men were professional in every way and did an excellent job. The carpet looks brand new.

I had to have an electrical outlet installed so I can activate my HD antenna. ** of Power Improvements, Inc. was the electrician who did the work. He was very professional. Arrived on time, did the work and left the work area clean. If I need electrical work in the future I will call them again.

I only got one recommendation and it was Sears. I called, told them exactly what I wanted, and they made an appt for someone to come out and give an estimate. But when they called later in the week to confirm the appointment was asked again what I wanted done and they said they couldn't do it. No changes only replace what was there. No walls could be added, no plumbing changed, which is pretty hard to do when you want the tub removed and enlarge existing shower they called me every day for 3 or 4 days until I finally answered to get me to make an appt. Pretty hard to get anything done when there is only one recommendation.

**, the Service Manager at RCC, was pleasant, knowledgeable and a pleasure to deal with!!! I can't say anything except what I stated above and I would highly recommend him to any qualified customers. I rate him with five (5) Stars!!!

Great experience. I had call from all the vendors within one or two hours.

Washing windows & screens; at least 10 windows plus screens inside & out. He was very thorough & did a terrific job.

I have used both HomeAdvisor and Angie's List on several occasions. The quality of the local vendors that I used on HomeAdvisor were superior vs. Angie's List of vendors. My choice going forward without question is HomeAdvisor.

I am in the middle, leaning towards more on the dissatisfied side. The work was ok due to fact of some cracks forming immediately on the steps. To top that off an old cinder block was used being more than 10 years old. I sent several emails along with pictures to the business, requesting the problem be solved - no answer. I've told a few people who do like my little walkway and steps about the bad customer service associated with this company. As for using Home Advisor again questionable. Oh, I did send these comments to you previously but no reply.

No one ever called. If they did, they didn't leave a message.

I have used HomeAdvisor several times and I have always had very good results. All the business I have used did a great job at reasonable prices. I will continue to use them when I need someone to do things that I can't. I highly recommend them to anyone that needs a little extra help.

I wanted to update my existing home heating/AC system with a supplemental heater for a garage converted to living space. Home Advisor did not understand my request. I had several estimates in excess of $12000 dollars and fielded lots of calls. Home Advisor should have listened to my original request. Nobody wanted to advise me on just updating my original system.

This joker needs to be removed from Home Advisor. Paid 200.00 a pallet for sod and the last pallet he went to home depot and it wasn't the same sod he started with. Interrupted a family day while we were in the pool. Came over without permission and hired labor ready people whom I did not trust.

I have been more than pleased with the services provided by contractors accessed through Home Advisors. Ortiz Concrete has exceeded my expectations on three separate jobs and Bryk Handyman services have also been very good. I would highly recommend them.

The gentleman I hired was very knowledgeable and professional, and the price was right. I have used HomeAdvisor for a variety of repairs, and only disappointed once in about 10 uses of service

Refinish table - Our table was ruined because of inexperience I believe. We have to replace it. It has a table cloth to on it and will until we buy a new one. A very unfortunate experience. We have used contractors for other services and were extremely pleased.

I have use HomeAdvisor on more than 3 different occasions for reliable service people for different projects. It has been a great help and I have been very satisfied with the responses and recommendations I received on HomeAdvisor.

A-1 Appliance repair - Called quickly after contact. Initial service fee was lower than others, but the expertise was excellent. Repair was quick and the expense was about 1/2 of Sears for their own dryer. Very pleased with service and attitude of technician. Will certainly call again if we need service on appliances.

** and his partner did an awesome job... We really have enjoyed the finished product. We would highly recommend Coltech Electric to anyone and have already done so. We will continue to use their service in the future.

HomeAdvisor sent me many companies that do gutter work, but the companies only want large jobs---NOT SMALL JOBS!!!

HomeAdvisor.com gave me the links to a number of siding contractors, from which I've chosen one. Although not the lowest price, I'm confident the job will be completed in a timely manner. Stay tuned... As the job progresses, I'll name that contractor and give my opinion on performance.

Sod replacement - No problem. I placed my request and was contacted by an appropriate number of contractors. Not my first time nor my last to use HomeAdvisor.

I got two responses from my request, which is really unusual in the area I live in which tradesmen are independently wealthy and indifferent to doing any work. I simply took the first one, which was Stone Wall and have use them twice. Response was timely and person knowledgeable, efficient and fairly priced. I recommend this guy to all for anything.

Very nice work, pricing was fair. Painted dark cabinets white, painted dark walls pale yellow. Stayed within budget and on time. Cleaned up well and will probably have them back for additional work after construction. Highly recommend DSB.

The folks that did our ceiling were outstanding, polite, accurate, kept his work area clean and was quite pleasant! I will have the back for more painting jobs!

Showed up on time- after giving fair bid. Did great work--well satisfied. Would use again without any concerns-- in fact recommended to friends and they liked his work also.

Newfangled internal garage spring failed so I transitioned to the old style. Company had it done the next day at a very reasonable price. Great service!

Installing gutter guards on my gutters, no one ever emailed or called.

Kleanforce Environmental was recommended to me via HomeAdvisor. Mr. Gary O'Leary owner or the franchise that covers New Mexico and West Texas was outstanding in his presentation of the service. I will be sending the final payment to pay for the mold removal. The total experience greatly relieved me from worry to help protect my home. I highly recommend both HomeAdvisor and Kleanforce for the professionalism and excellence for providing a service product of such high quality. The service was very affordable and helped with my budget concerns by providing a convenient and affordable means to pay for the treatment of removing the mold from my home. The initial examination was also very reasonable and affordable.

HomeAdvisor has worked for me in my searches for various contractors although I have only proceeded in one project (plumbing). Reviews are accurate. I will continue to go to HomeAdvisor whenever I need to learn more about projects I am considering and the contractors that are qualified to handle these projects. The plumbing project was exactly as I wanted and, as a result, I have contacted the plumber for additional work.

I truly respect that HA follow ups on negative reviews on the companies that provide services. The other service provider site never followed up with me. In my case, Titan Remodeling did a poor job of my kitchen, floor, fireplace, and bathroom remodels. I gave a poor review and Titan denied it. HA called me to get clarification on my comments. I informed them that I photographs to support my comments. I understood that they would send me a link to send the photos but I did not receive it. It looks like I can add photos here of the substandard work that Titan provided. My rating above is on HA not Titan. These photos support my review of Titan Remodeling.

HomeAdvisor has been an invaluable service for me. I've owned two houses and used HomeAdvisor to recommend people to work the projects at both locations. Sometimes the people don't respond, but that's on them. I'm trying to give them business, their problem if they can't be bothered to show up or call me. Also this service is free and they offer help with projects. If you looking into this because you're money conscious anyway, then this feature is what puts HomeAdvisor above and beyond other services like Angie's List.

I find HomeAdvisor a valuable tool for conducting business. "The Opportunity Center" has multiple nonprofit organizations that provide no cost outreach services to the community. With the click of a button HomeAdvisor sends us an online list of multiple repair service providers with fair competitive prices. I highly recommend HomeAdvisor.

Dependable. Came to my house on time. He did explain what the findings were that day. The report was received 4 days later.

** was a very nice person, but their price was out of my budget.

Mr. Kain of Kevin Kain Construction LLC did miscellaneous work outside and inside of needed maintenance. They included replacing and finishing an interior door, re-installing of interior closet doors, repair of gutter downspouts. He was very professional and his work reflects a pride in good workmanship. I know will use him again.

Flowerbed retaining wall. Took way too long to complete job. Some of this was due to weather. First crew did not know what they were suppose to do and did not have the equipment to do the job. Did not put enough adhesive on some of the stones and they are already coming off. Did not do everything they told me they were going to do. Part of this was my fault because I took their word before I got a copy of the written contract. Overall, the finished product looks good but I need to put more adhesive on some of the stones.

The guys at Illinois Home Solutions are AWESOME!!! They are professional & they explain what the problem is & how they will fix it. Their prices are very reasonable too. I really enjoyed having them here to remedy my situation. I appreciated their help so much.

Got only 2 names in my search for someone to do a number of jobs around the house, including painting inside and out, installation of a garbage disposal, etc. One name had no reviews while I had difficulty communicating with the other, so decided not to hire. Had success previously with radon professional, however. Might use again.

Great job!!! Very professional and courteous. Will use HomeAdvisor again for work at home.

Custom Lawn & Landscape Came out & took care of the stump & roses quickly. Filled in the holes & took everything away. My job was very small. I would recommend them for any job. Thank you.

Your services are wonderful! Even though I do not own a home and am in an apartment, you have been a bridge between services and locations. I would definitely recommend lawn service that I have used, the cleaning service I highly recommend!

I hired Statewide because ** said he was going to do exactly what I wanted without trying to sell me a more expensive job. He was available the next day and showed up on time. When they were finished, which took only 3 hours, I had a look around and everything seemed fine. When I began to paint the bricks, I noticed that there were several spots they had missed. The clean up wasn't that great.

In late summer of 2014 we added on to a residence and moved into the building as our residence. I contacted several HVAC contractors - most of whom failed to return my phone calls or finally returned them after a week or two. Then I sought the service through HomeAdvisor. The HVAC contractor I contacted through HomeAdvisor answered his phone promptly and stopped out the next day to review the proposed project. He did the job within a week - at 50% less than one other estimate I did receive. And, his work was excellent!

Used 3 times, 2 of the contractor were 5 stars. One (the most expensive) was almost a four but the quality of the work was not now as good as I expected. I would use this service again but watch the contractor more closely.

Had a wooden fence placed in the back yard. It was done exceptionally well. The price was reasonable more so than the other estimates given. Would highly recommend.

Only one person called me. He came by and gave me an estimate. I had hoped for at least three contacts.

Sent out an inquiry for washer/dryer service. Not one response. I have used HomeAdvisor several times in the past year with either terrific or horrific results. Nothing average about this concept.

Always get a quick response from the particular business to do the work I requested.

My experience with HomeAdvisor has been nothing but great! They recommend at least three providers or more that have been background-checked and reference them for whatever the job or area that may be needed in your home. You make the decision to hire who you would like after reading the reviews. This has been a free experience and well worth the time. I would highly recommend you to try them for yourself.

Reported possible A/C freon leak to HA and within minutes, the repair company called to schedule appt. Service man (US Air) arrived same day. ** was very professional and knowledgeable. Repaired problem during visit. Returned next day with replacement relay switch also. Pleased with service!

Great service. They will call you instead of you finding out things blindly. Choose the best ones to complete your project.

We had two rooms with carpeting that we wanted to remove and install hard-wood flooring. It took us quite a while, and job is still incomplete in that we've had to go on hold for a while due to other things. We had two companies recommended - Carpets To Go and International Flooring Co. We called both and got estimates. We had lots of questions, got lots of answers; chose one company (Carpet-to-Go) whose estimate was slightly lower than the other. Twice, we had 2-man crews come in to do the work. Took several days: move furniture (we did the easy stuff, workmen did the harder stuff). Then remove old carpeting, clean the area, and install unfinished hardwood flooring.

After they ServiceMagic became HomeAdvisor, the cust. service went south. Very creative to find ways and reasons to charge more without improving anything. Leads sent are less qualified and when there is a real good reason, they still deny credits. Try to lure you into services from which they are the ones benefitting. Will look around for replacement.

As usual Mr. ** did another excellent job for my home. This is a man who really takes pride in his work. I highly recommend him. I will have Mr. ** back in a few more months for the basement. Thank you HomeAdvisor and of course **.

I needed to replace a 31 year old Trane heat pump that Choice Home Warranty refused to repair or replace, so went to HomeAdvisor and to the Trane website. Both listed Air Clinic, so I called them plus two others that were only on the Trane site. All seemed to be capable, but Air Clinic came in with the best pricing. The unit is to be installed on 4/25, so more updates later.

He ruined my bathroom electric cost $300.00 for licensed electrician to repair, tried to get more money after work done. HomeAdvisor company notified no recouping the cost, never use again.

I've used HomeAdvisor several times and each time was given an awesome reference. All services perform exceeded my expectations at a reasonable cost!

I have ordered service many times through HomeAdvisor and was happy every time. Each time I got one or more contractors calling me right away to give me free estimate or to fix problems right away! I can see customer reviews of these contractors online and provide review based on my own experience. This is such a nice way to connect service providers and customers. I highly recommend HomeAdvisor!

I was able to find tile and tree service contractors. They promptly responded and did the jobs well... with no hassles. This is quite reassuring when hiring people you have not used or been recommended by friends or neighbors. Much better than taking a chance with someone unknown. I feel confident that HomeAdvisor screens contractors and would not tolerate a less than satisfactory job by the contractors they recommend.

This is the 2nd time I've used this company and have been so pleased each time. They are professional, courteous and fairly priced. Always on time. Would highly recommend them!

I received extremely bad service from a contractor. After I left a bad survey, HomeAdvisor harassed me for three days straight to get me to remove it.

My roof was replace by Fletcher Construction, based on a HomeAdvisor referral and the work was outstanding. I couldn't be more pleased with the professional service and workmanship of Fletcher Construction.

Contacted us immediately about our problem and solved the issue that day. Proposed long term solutions which we agreed to and the work was done in a timely fashion for a reasonable price. We will use this services again.

Moving to a new state in a home that needed minor work, I had no contractor contacts in the area. HomeAdvisor was easy, affordable (free), resourceful and most of all my key source to find the contractors I needed. The reviews and customer service were most helpful. I am grateful and appreciative of HomeAdvisor.

We had an old reverse osmosis water treatment system under our kitchen sink. It had begun to leak and we just wanted it gone. I immediately sought help through HomeAdvisor. The company that we hired was great. They were efficient, on time, priced competitively and did the work skillfully. We will use HomeAdvisor for all our home repair needs. We love that there is no fee for using HomeAdvisor.

Great service. Easy to use website. Instant response to my search. Quick & professional work from contractors. Would highly recommend you try HomeAdvisor for everything-- from planning a project to finding cost estimates through, to choosing the right contractor for the job. You won't be disappointed.

I was given 3 different companies for irrigation installation, I contacted all 3 and never heard from anyone.

First, I asked not be contacted by a provider, but was, and 2nd, that provider was 90 miles away from where I said the project would be. All the others listed were also in the same locale 75 to 90 miles away from job site. Not worth paying workers to drive 2 or 3+ hours per day to job site. I should have been given names of contractors in the area where I said work was to be done. Not good results this time. Have had better results with HomeAdvisor previously.

So far I have used Home Advisor 5 or 6 times and each time I was more than satisfied with those contractors who called to help me when I needed them. I almost always hired one of them and was pleased. I don't worry now when something breaks or I need help in my home. I go immediately to Home Advisor and get the help I need. Great service. Thanks a lot!

Spoke to a few contractors who called. One was very responsive and I probably would have used him even though his pricing was higher than another caller. However, he made one comment saying the existing door sizing was custom and a standard door wouldn't fit. I'm not an idiot and that statement wasn't true. So that made me skeptical about everything he had to say. It turned into a trust thing. A second contractor sounded really good but had absolutely no follow through. He didn't show up when he said he would. I had to call him to find out why and get the information he said he would send. And, he didn't follow through on a second request. I felt I was chasing after him to give him my work. So I said the hell with all of them and got the job done on my own with standard size doors from Home Depot. The doors look great. I'm pleased.

Efficient and quick. ** did a great job with the sprinkler system at our new home.

McCullough construction. They were great, on time and clean. Recommended cleaning the roof in the fall as well as the gutters. Would work with them again.

We attempted to get qualified firms to replace our current cleaning service for our home. We ended up engaging Lucy's Cleaning Service and am very happy at this time.

The Home Advisor Experience has been awesome! ** has been an excellent patient rep with our company! Extremely helpful in helping me set up as well! Love ALL those LEADS!

I started my company in 2012. HomeAdvisor has consistently fed my business quality customers, and great customer service for 3 years now. Love this company :-}

I quit HomeAdvisor almost immediately after I saw that they were scammers. Months later they are still calling. Why sign up with them again? Am I a glutton for punishment? They could've resolved the issues that they seem to have with everyone but that means they would have to stop lying and return money. I was able to get my money from the credit card company but that was months later. After posting a review on ConsumerAffairs they responded to make it seem like they were resolving issues. As I stated, they never returned my money. Now, the current issue is to get me off their call list.

I have not finished filling out the required information by you and Handyman people start calling me. Take my name off your list. I don't want another call or email. This is ridiculous, going back to Angie's List. Showing zero professionalism!

Poorly qualified leads get passed on to me. Many times the poor lead is just snooping and has no knowledge that they are initiating a request for service. There is no request to verify that this person has enough money to even hire someone to work for them. Then when the lead never answers phone calls, emails, or knocks on the door, Home Advisor stalls at refunding for a dead lead that they have charged me for. Drop this service.

I am very happy with my leads provided by HomeAdvisor. They have been instrumental in growing my business and generating plenty of work to fill in along with my referral work and builders. If you use their system and follow up on your leads you will have plenty of work.

I encountered two leads in one day that unfortunately did not work for me. I am a plumber. The first lead wanted their lake drained and she advised me I needed a boat to reach it and the second lead said she clicked GA instead of FL by mistake. I was able to get online quickly and have a customer service rep put in requests for a refund on those leads. He was quick, efficient and answered all of my questions. He also gave me some info on how to go about disputing these on my own without having to get on chat. My overall experience with HomeAdvisor has been awesome.

The whole process is to try and scheme you out of much as cash as possible. It's a constant ploy to squeeze every penny out of the consumer as possible from DAY ONE. Don't believe me? I'll give you a breakdown of how it works:

Did business with one of their service providers (Altec Solutions NC), had a terrible experience and was treated poorly. But I thought I surely when I leave my experience on their review portal, I would surely have a chance to plead my case. I never counted on HomeAdvisor Completely ignoring it, they didn't even post it. Turns out they filter their service provider complaints. How can you trust a company who filters complaints?

I started with HomeAdvisor Pro Oct 2013, it was the BEST thing I could have done. It totally jump started my Business and has been a total Win Win. HomeAdvisor is the REAL DEAL. They are totally Professional, I have NEVER spoken any of their Reps that aren't EXTREMELY Kind and Courteous. Anytime I have had any issue no matter what it might be they get it taken care of A.S.A.P. I would recommend this company to everyone. Keep up the GREAT Work.

If you are thinking of using this service as a contractor... Use them for what you need then immediately cancel. I've had numerous reps tell me to pause my leads and that caused me to forget that I had an account with them. They then just charged me for a renewal on a service that had never brought me a lead, and the service they provided which did bring leads in the past hadn't been used for 6 months. 80% of their leads are people trying to get a bunch of quick estimates.

Every month I spend thousands of dollars upgrading and optimizing the company website, print advertising, sponsorships, etc.... and still 70% percent of my new customers come from HomeAdvisor. Best over-all advertising money spent by far. And it is not even advertising. I would recommend this to anyone with a local business!!!

The customer service rep I spoke with was very kind, explained everything and now I have companies to call about my project. I would recommend. They do all the work for me. I didn't have to check them out and even had reviews online!

Great information, thanks.

I contracted Cyclone Gutters through Home Advisor to replace a 56' section of gutter that came down on my rental home in Kent. He was fast, courteous and did exactly what I wanted for less $ than other contractors. I would highly recommend him.

I called in to find a glass repair service. The representative was very friendly and helpful.

So HomeAdvisor has contacted our company on 3 different occasion in the last year to sign up. Always a different salesperson. They tell you very deceptive facts about their service. The only way to sell their service is to tell you it only costs 81 bucks right now and it's going up to 119 if you don't sign up now. Then they tell you leads cost about 16 bucks. After requesting an actual chart of lead prices it turns out those prices are closer to 40 and 50 dollars per lead. Then they sign you up on a ten day free trial which is nothing more than fake leads with no info meant to entice and tease you to sign up. They also don't know your area at all and send you leads from areas you would never travel to, Their sales team is also given absolutely no ability to sell their service. They can't give you a real sample lead, they can't negotiate a trial use. They give no free leads every month which in my humble opinion should be offered with the trimonthly charge they do.

I have been using Home Advisor for a long time. I put a request for what I need and they send me leads. I representative I work with is really fast. Anyone that needs any type of repairs or service. Give Home Advisor a chance. You won't be disappointed.

We had used HomeAdvisor for about a year and decided to drop them last fall. The reason why we dropped them is simple. HomeAdvisor pays to sit at the top of Google search and advertises for various construction projects. Homeowners searching for a contractor click on their link and fill out a form. HomeAdvisor then sell the prospects information to paying contractors as leads. I don't have a problem with this at all. The unfortunate issue that I have is that HomeAdvisor says that they screen their contractors, but they really don't.

I thought this may be a reputable alternative to Angie's List but I never received an answer. When I tried to change my email to the one I have been using since 2013, I did encounter some problems so perhaps that is the reason. I am glad some of you had a good experience but my rating at this time would be 0 or NO STARS AT ALL.

They sent me 15 leads over 2 weeks. ALL WERE BOGUS. The problem is they charge you for EVERY lead they send you and credit you for some of the ones you dispute. Think about that... They take your money and never really give it back. I spent a few hundred dollars calling people who didn't need service. I spent more time on the phone with Homeadvisor customer service than I did calling bogus leads. Complete waste of time and money. I'll be the first on board for the impending Class Action Law Suit. I've owned my business for 16 years. I know how to sell and have an over 90% success rate through my website and Incoming calls.

I will admit that at first I was skeptical with home advisor mainly because of a number of unsuccessful leads, a few bad, and some issues with customer service. However as time passed and more experience gained using the program, not to mention expanding my zip codes and category of work performed, I have more work coming in than I had originally thought possible. What I had failed to realize in the beginning is that some time is needed in order for a network to be created. I am more than satisfied with Home Advisor and would recommend it to both home owners and working professionals.

** was very professional and helpful. Thank you.

** is a sales machine that does it the right way. Very convincing yet fact-based analysis of a company's situation. I will always work with him!!!

My main concern is that we are buying a lot of leads for nothing. Customer information are not always accurate. I am sure it is not Home Advisor fault but it is frustrating. It is difficult to get in touch with people too. ** is fantastic and is helping a lot.

HomeAdvisor over charges for leads. They act as an advocate to your customer after they charge you for the lead. They do not care if you have a contract with a customer. They charge for things not in your job description. They can ruin a small business owner with the hidden extra charges. They Refuse to refund your money.

Overall: Improper installation of new furnace, since corrected, five years after installation, so my problem is not with the installing company; my issue is with HomeAdvisor, who refused to post my 5 year experience. Angieslist posted it without any questions asked. A few weeks ago I was contacted by someone from HomeAdvisor to check on the review; he gave me an email address to send more details (receipts) about this review and a previous review that is incorrectly recorded on their website. Unfortunately, that email address turned out to be incorrect.

Richleigh and Associates - Contractor is very poorly managed. Service was requested in September 9, 2014. Bid was subtitled and accepted September 22, 2014. Then all hell breaks loose. One of their agents quits, they didn't honor the bid, they charged me an additional 13,000. Refused to do work for original bid amount and made the issue go to mediation. I submitted the above review on HomeAdvisor, ** with Home Advisor contacted me and stated the review would not be published due to their relationship with the Contractor. Not only did the contractor breach his contract he failed to do the work as described.

They automatically renew after a year without informing you that they are drafting $316 out of your bank account. When you call to tell them you don't want to renew and to refund your money they then tell you once it's been renewed they can't and they will not refund your money. They also send you leads of work you don't even perform and then charge you for it. THEY ARE THIEVES!!! STAY AWAY FROM THIS COMPANY!!! WISH WE WOULD HAVE!!!!

Contacted HomeAdvisor to hire handyman for various projects around the house. Was immediately contacted by someone who I hired based on our interview. He was Johnny-on-the-spot... in the beginning. Then it all went to hell in a hand basket. He did not complete the items on my list even though I paid him. Big, fat lesson I learned. He did good work, but failed to return to finish a few of the things he neglected. We spoke about him doing other projects and he seemed keen. I have texted him twice in the last week and he has not responded. I would recommend his WORK, but would not recommend his dedication or his reliability. No, no, no, no, no.

After submitting my comments on Gary ** an Architect that did not provide the services paid for. I had seen GREAT reviews on HomeAdvisor. I gave my one star and comments and they called me back that they would need additional information. Gary ** called in to dispute my comments. I immediately faxed and scanned documents (legal) that backed up my statements. They said they would get back within 10 days. A month and half and they HomeAdvisor NEVER responded. They are a complete fraud and biased to the businesses that pay them.

Was told I would be charged per job I got and didn't get one job. 600 dollars later cancelled with them and now they are pulling out 200 dollars more. They are nothing but thieves. Their leads were terrible. Never got one of them.

My company has used ServiceMagic, HomeAdvisor for more than 5 years and have paid for more than 1600 leads. My complaint with them is their policy of denying any lead credits for whatever reason if it is beyond 30 days for when the lead charge was incurred. I have had duplicate leads and leads that were sent to us during times when we had requested the leads to be placed on hold, not be issued credit. That is inexcusable as far as I am concerned!

I was registered as computer technician for Staten Island area but leads HomeAdvisor try to send me to Queens or Long Island. I perfectly understand what they try to do, FRAUD! More leads, more money they will string from you. Entire company full of fraud. Try to cancel several times but they still keep sending me the leads and keep charging my bank account. I disputed all charges but HomeAdvisor operated by crooks, try to get my money for nothing. I make 0 dollars and they ask me to pay $108. Complete and idiots and operated by CROOKS.

We were shocked they claim to do background checks!! The contractor we hired was a thief in every sense of the word!! He took the money, 70,000.00, and left the family with an incomplete second story never to return. We have been advised by local inspectors no work was inspected therefore structural issues require EVERYTHING come down. Next step is our appt. with an attorney next week. I do not believe there was any background check as we found yes, he does have a background!!

Referrals originally set up by them were for services we don't even provide yet I was charged for those. Obviously they don't listen when you tell them what you do! I went in and modified the services we provide and got a bunch of referrals mostly before or after office hours or weekends. By the time we contacted the consumer they already had many proposals or just never answered our calls. Most of the time got voice mails with no return calls. My company has now been scammed for almost $800.00 to date with a $0.00 return on investment. This company is a scam!

Signed up- promised good leads (that are shared by the way...not exclusive). Got a few leads, trickled in and blamo...charged for leads! They were worthless leads, no responses from the people, or unreasonable requests that could not be met...seriously! You pay for membership...then pay for each lead regardless of contact, or sale. Then pay and pay and never get a call for a job. Credits only happen if computer error- and no money back. Waste of time and money. Do it the old fashioned way- flyers, and word of mouth. Spend the same amount of money and go to staples for quality flyers, put ads in local papers- don't use these fools.

Signed up with HomeAdvisor during recession due to decline in business. Agreed to pay 200.00 a month for any legitimate leads generated. Unfortunately, only about 1 out of 10 leads would even speak to me, let alone set an appointment. Other times, even though I called within 15 min. of receiving text, already had too many calls to see me. HomeAdvisor exceeded the 200.00 limit almost every month; when called, had no explanation and refused to credit any money back. A few of the leads were other painters looking for work for which my firm was charged.

I have previous good experiences with HomeAdvisor. Regarding Dusting By Dyan, NOT SO. The help that checked out what needed to be done knew that I needed deep cleaning. Yes, it was done in stages, however, how can you clean a kitchen and not dust shutters or clean the sill. I told Red about my disappointment. Red reported to owner that I had found another cleaner. Red did not tell the owner why I was disappointed and then the owner started "fast talking" me I did not see any sense in continuing a conversation. It was $100 per person for DEEP cleaning. Why should I have them return for the next cleaning steps when it was light cleaning. Very disappointed. No receipt - asked for cash. Cash because first time users may fleece them. Hmmm... who has been fleeced?

As far as I'm concerned they are outright thieves and the person behind all this needs to serve some serious jail time! I reluctantly agreed to try the service a few months ago. After a couple hundred dollars in payments and nothing to show for it I called into HomeAdvisor to cancel and after a lengthy conversation they assured me that I was canceled. Not long after that my bank issued me another cc due to some other illegal activity so I was thinking the nightmare with HomeAdvisor was over. A month or so later they started calling me again claiming that I owed them money. I said that I had canceled and they said that there was no record of that. I have been getting threats to be taken to collections and finally gave them $80 yesterday to shut them up and hopefully make them go away for good! I wish I would have done more research on these guys. Absolutely criminal what they are doing!

HomeAdvisor contacted me about "advertising" my construction business on their site. I stupidly agreed to an initial $90 charge for a "supposed" background check. I'm pretty sure it was just a charge to validate my credit card #, because it took all of 90 seconds to complete. Originally the fees for the "exact customer match" that I was informed of were actually more than double the agreed amount. They later informed me that the fees they mentioned were for a whole different region, not my area. But according to them that wasn't their fault. And they refused to refund anything I had already been charged for.

They don't tell you about billing your account directly for each lead even if you decline it and when you call, they play around from I guess mom, dad and wife and tell you they don't refund ever after they have taking $600 out of your account.

Customers and service providers BEWARE! Our company had an account with Home Advisor. They charged tons of hidden fees. When trying to dispute several fees I spoken with three (3) home advisor reps. All three (3) including a supervisor could not locate the fees that were drafted from my business account. Consumers do not rely on ANY reviews you read from Home Advisor! They are 98% falsified. After canceling our account, they transferred all of my company’s reviews to a local competitor. STAY AWAY FROM THIS COMPANY.

I enrolled with harm advisor in November of 2014...Not one lead was legit. They stole close to $1200 out of my bank account before I could put a stop to them. No invoice, no billing notifications, no warning. They simply went into my account and pillaged. Yes, I gave them my info to do so (at an agreed price of $80 a month) NOT hundreds a month. Very painful lesson learned. A congressional investigation into Home Advisor is necessary.

Our HVAC company signed up with Home Advisors for a 3 month trial. I only wish we had read this reviews before doing so. Immediately they began to send us bogus leads. Most of the people we called had no idea who we were. Only one lead out of the hundreds of leads they charged us for led to an actual site visit. It was an old church with no money and needed major, major repairs which they could not afford.

I wanted to refinish my hardwood floors, so I started comparing local flooring companies. I decided to start my research on Home Advisor. I searched for the best companies in my area and I was initially pleased with the results. The companies were all rated very highly and the reviews were great. I decided to call a few of these companies and request quotes. I called the first company on my list and a Home Advisor representative picked up. She expressed her gratitude for calling Home Advisor and said she sees that I am interested in calling this flooring company. I was confused on why the phone number listed on the website under the flooring company was answered by Home Advisor.

They gave me a 90 trial and was paying for lads that never turned into customers. Spent about 850.00 in 3 weeks and 0 profit. I should have checked the review before signing up with them. Too late. Don't be another victim. Stay away from them.

I used to be a paint contractor with ServiceMagic.... When I got tired of their false leads and bogus credits, I quit, leaving them an $11.00 balance, which they hunted me down for a long time. I was sorry that I didn't leave a balance for $10,000, instead of the paltry eleven... Then I got romanced by HomeAdvisor, who assured me that they changed their name along with their practices and that everything was different and better now, such as the most important change being that now they "QUALIFY" every lead before sending it to their contractors, eliminating the drunk dialer, the window shopper, the prankster, etc. So, I signed up again (and paid that eleven dollars I owed) and I have to admit that my first 4-6 months was pretty good. I closed on some good job leads, and didn't on others, which is the name of the game.

They ended up contacting me and fixing the situation. I still gave 3 stars because of the trouble they put people through to get issues resolved.

HomeAdvisor is providing customers with incorrect services that my company does not provide... I was a contractor for HAdvisor for approx. 5 months. I suspended my account for 2 of those months... tried to correct wrong info, got numbers of customers. When I called, bogus recording. Only 2 leads for services my company actually performs! Never talked to the same person twice, only one person that sounded qualified to work for a lead supplying company! Magic Chief was a joke... in my opinion, so is HomeAdvisor.

Home Advisor - I signed up with home advisor in January 2015 and agreed to terms of starting March 1, 2015 with a lead search area of 20 miles. Home advisor not only gave me bogus leads outside 60 miles, they started them immediately and charged me fees to my Credit card. Not only did they charge me fees, the fees were more than what was quoted. When I requested a refund they quoted they do not refund. BEWARE of Home Advisor - they are a rip-off.

They called me for a 3-month trial for $120. All they gave me was fake leads, stole $200 out of my bank account, which they denied of course, and even hung up on me about the situation. Then, they had the nerve to say I owed them money and called a collection agency to collect. All in all I lost $600 and closed my personal account. That's right, I never give my business account information over the phone. Overall, this company is not real, it's a scam, run by people who don't have real jobs. As a contractor I will never again pay somebody for work. As a contractor I will go out and make my own money. As a contractor that's what I believe in, not filling out applications for a job for some company that treats you like a number on a piece of paper. I will make my own money!

All the shoppers and false leads cost me big $$. Also a friend of mine used them for leads. He would ask for jobs to be done and see how many people called him. You won't believe the Joe blows that do. They are falsely advertising that they run background checks on all their contractors....THEY DON'T!!! And on top of it all they call me at least 3 times a year to use them again...HA HA...I won't make that mistake twice.

HomeAdvisor is taking me to collections for fraud on their end. They never responded to my credit card company when they were suppose to for charges and account that was closed. Now they are trying to ruin my credit. Stay away from them, far away. They lie. They rip you off. I'm being charged for calls I never received.

As a previous "contractor" of home advisor, I would like to warn the general public of home advisor's lack of research into my company's past history. I was asked a few questions in a short telephone interview and then sold telephone leads immediately. I could have told them anything, nothing was verified. Most concerning was the fact that I had only been in business for less than one month!!! I or anyone of my employees could have been dangerous felons... but I was sold lead after lead. BEWARE!!!

They called me for a 3-month trial. I did want the leads. They didn't explain that I had to turn the leads off. Well I got like 4 texts from them with leads and since they had my account information they charged me. I called the salesman. Didn't answer my phone call. Didn't return my calls. I called their 1800 number. It took me like half an hour to speak to someone. That someone transfers me to someone else. Conclusion was they couldn't refund me the money. Bad service.

We hired K and W property maintenance in new port richey Fl. They didn't finish the work once they were paid and stole tools etc from us. I googled the company, then the principal Kenneth **. His face appeared in multiple mug shots for grand theft. OBVIOUSLY, home advisor does NO BACKGROUND CHECK and common criminals are free to enter homes and steal!

I'm owner of plumbing/Hvac company near Pittsburgh. Received email from Erica and asking for plumbers to do work. Call, leave a message and only to find out it's a sales tactic. Told her repeatedly "not interested" and she got ignorant and rude on the phone. And she "if your weren't interested then why did you call and leave a message and waste my time!" And hung up! Well proceeded to call back and instructed her that she E-mailed me first and to take me off their list and never to contact me again! Rude and unprofessional!!!

I've been on both sides of the aisle with this company. As a business owner and as professional and as a homeowner/consumer.

This company has no idea on how to screen calls before sending the info to the contractor. I signed up with this company to generate more business but unfortunately they are costing me money. After getting sent 7 leads which half I couldn't get a hold of, they're charging me over 300.00 dollars. I really think they don't care if you get the calls or not. They send these leads to 3 other contractors so do the math. If you are thinking about signing up with them buyer beware and my condolences.

I was in the process of signing up to use HomeAdvisor for promoting my business. I understood their process and had no issue with it. However when they went to run the "background check" I failed and not because I have a background I have to pass multiple FBI background checks to be in my current profession. The problem is they don't run a real background check. They run some kind of public records search so if you share the same name as a convicted felon then get ready to be amazed. This is what happened in my case. It took me seconds to find out this guy is 20 years older than me. However HomeAdvisor now wants me to pay for an actual background check to "clear my name"...really!! Seriously!! First of all why did they need my social security number if they aren't gonna use it. Secondly how is it you're gonna say you run a background check when you're just searching for a name? I think that's very misleading. Also how thorough is it if someone has a common name? Lastly it is ridiculous to make people who want to use the service fix the broken process in their so called background check. They need to get their processes in order.

This is some jacked-up website that makes a profit God knows how. They don't screen their people and anyone who thinks they can do any and every thing is free to join as a pro. Then the "pros" secure jobs from innocent and unsuspecting victims, take their money and run.

I was looking for a maid and was going to use Angie's List but saw it was a pay-service. Right under it was an ad for HomeAdvisors.. which appeared to be just a regular website, no fees. Just a portal to look for housekeeping services in your area but inputting your info (name/address/phone/service needed). As soon as I did this, it came up with matching results and asked if I wanted to be called or to just view the matches on my computer. I clicked view matches on computer. Not more than 60 seconds into looking at the matches to evaluate the companies.. reviews, etc.. I start keeping phone calls on my cell from maid services who said they were automatically given my phone number via email or text and charged a FEE that is automatically taken out of their account for being provided with my name/phone.

Resigned up with HomeAdvisor. Caller who solicited us stated the Home Advisor changed, they were doing business differently now. Leads only generated to 1.1 people as a statistic. When actually go to 4 or more people. They make you pay $79 to sign up and they said my leads would be no more the $20 - $25 per lead which is fair. After verification was being done I the contractor kept interrupting saying that is not what the caller told me. After about 4 times the original caller stated just say yes to the prompts. Upon phone conversation, received email and everything what I thought was going to be turned out different. The pricing was highlighted as a lot more money. I immediately email expressing my disapproval for the misleading of the original conversation. Not HAPPY THEY LIE UPFRONT AND TAKE YOUR $$$.

I signed up with HomeAdvisor after about 1 year of them calling me to join. When I did, they told me I have full control of my leads - what a load of crap. After saying I did not want my leads turned on right away, they set me up with the leads turned on. They charged my debit card which made my account overdrawn. My bank said they would erase the charges if HomeAdvisor credits the two leads back to my account. When I called HomeAdvisor to do this, they said they can't. They said they would give me credit on the HomeAdvisor account. When I let them know I'm still out the overdraw charge, they said they would give me five free leads which they did not. Instead, they started charging me for more leads. Stay away from them - they're crooks. I am filing a lawsuit. That's how bad they are.....

I went to HomeAdvisor.com because I qualified for a HE Loan and decided that it was time to get the rest of my house done, having broken tile on bathroom shower walls, and new flooring needed upstairs, as well as some downstairs work. I submitted my interest, deciding to start with the tile. I submitted a separate lead for flooring. I was connected with several contractors and 2 contacted me in response. I understand that it is because they are charged a monthly fee and then $60 per lead, if they take it, as a contractor told me.

Stay away from HomeAdvisor (formerly ServiceMagic). This company is a hoot. They send you leads, charge you for them and charge over $300/year for membership. What a joke. To those of you who at one time had contacted me for work to be done, if no one showed, you can thank Home Advisor for this. For those who owe them any money, do as I am and have done, DON'T pay them a cent!

I got a quote to fix a plastered wall after wall mirrors were removed. A top rated drywall company from HomeAdvisor came by and gave me a quote. The guy that answered the phone was definitely not the guy that showed up. After looking at the wall the quote is $3200 to patch up the wall and another $500 for paint, for a total of $3700. My previous highest quote is $1000 and another for $500 and I supply materials. I ended up meeting a guy at Home Depot that fixed and painted my wall for $450 and I supplied materials. I will never ever use HomeAdvisor dot com.

I would like to say that it is so so so hard to give a bad review to the contractors that I hire from Homeadvisor. I hired a contractor with 34 reviews (all 5 stars) and the guys was the worst contractor ever and it did not reflect 5 stars review. I tried to give a bad review and they still don't list my review. I already called homeadvisor twice, emails back and forth, etc. DO NOT BELIEVE the good reviews... I am going to find a more reputable website to find contractors. Homeadvisor only wants good reviews to show how good and professional their contractor are... STAY AWAY FROM HOMEADVISOR....

I signed up with HomeAdvisor after about 1 year of them calling me to join. When I did they told me I have full control of my leads (BS). After saying I did not want my leads turned on right away, they set me up with the leads turned on. They charged my debit card which made my account overdrawn. My bank said they would erase the charges if HomeAdvisor credits the two leads back to my account. When I called Home advisor to do this, they said they can't. They said they would give me credit on the HomeAdvisor account. When I let them know I'm still out the overdraw charge, they said they would give me five free leads which they did not. Instead, they started charging me for more leads. Keep an eye on your bank account or you will suddenly find yourself with no money.

We signed up to be a contractor thru them. They called us, but they never said that almost 100% of the work is for homes and not businesses. It wasn't until they had our money that we were told that is was mainly for home work. We are a commercial, not residential business. Then they kept sending home leads which we don't do and electrical business needs which needed to be met by an electrician. We would ask for credit, but that would take a week to get and they would bill us for the bogus leads every week. We finally cancelled after 2 1/2 months out of frustration. We have since been told that they will NOT credit our credit card because that's not how they do business, but they had no problem charging our card for wrong leads. I truly believe they suck people in and charge them as often as they can until you get frustrated and cancel and then find out they keep the money. Like it wasn't bad enough paying them for their "services", but now we've been scammed into paying for leads, not for our business.

As licensed electrician I signed with HomeAdvisor for leads regarding electrical jobs. I received 9 fake leads and just one almost real. The owner was just looking on their HomeAdvisor site. I spend $400 for nothing and I have hard time to close the account. I was scammed in the past from ServiceMagic and when I signed with HomeAdvisor I tell them that I had bad experience with ServiceMagic but they said that they are a different company with different rules. The same scam HomeAdvisor or ServiceMagic.

HomeAdvisor claims to thoroughly screen and qualify their "Pros". Relying on that, I signed on with one of their 5-Star contractors in late Oct 2014. Well "HA!" to that, for it turned out they were just a labor broker themselves and with a high turnover of so called "employees" and subcontractors. Yes, the "Pro Contractor" thoroughly qualified me and my helper for the intended work, asked all the right questions, that is but in reality had little actual experience, lacked even basic equipment (as opposed to personal tools), and caused unnecessary work delays. Not only that, but the HA qualified Pro-Contractor flatly refused to make good on the final balance due over $1,200 + attorney and lien fees. Worse yet, they're using photos of me and my work as bragging rights on the HomeAdvisor site! I brought all the factual details to HomeAdvisor's attention. So far (12/26/14) they haven't acknowledged or done a darn thing, and they won't publish my 1-Star review. One could say "The nut didn't fall from the tree" or "Like father, like son".

After receiving several totally bogus leads, with the completely wrong addresses, I was trying to cancel my account online, had to wait 20 min for the live chat with no one starting the conversation. Had to call 3 TIMES!! to simply cancel my account within 3 days after signing up for it. After multiple promises to cancel, had an e-mail congratulating me with the opening an account with them. I had to put stop on my credit card, however, now they are threatening to send my account to collection agency! Now I have to pay them and then I am going to fight as a matter of principle in the small claims court!

The reps will tell you absolutely anything to get your money. And then when you find out that there is a really good reason for all of the negative reviews on this site, you will call up the rep that sold you this scam to see if there's anything they can do and you will never get a call back... Then they will threaten to send you to collections for their fraudulent bill and illegitimate services. My experience was exactly like all the other contractors here, I just wish I had done my research here ahead of losing the money! I cannot find one legitimate review saying anything good anywhere on the internet about these thieves. The only "good" reviews are obvious corporate "you are stupid and not persistent enough" statements for damage control attempts by someone at Home Advisor.

Beware. This company is a big scam. They sent me the same lead they sent to 15 other contractors. When you contact the customer, they will tell you that several other contractors called them about the same thing. On top of that, they say they're going to charge you $25 for the ** lead and they end up charging you $50 instead. Stay away from them. They will scam you too. There are better sites out there.

I have been with Service Magic and HomeAdvisor on and off for over 10 years. At times they offer a fairly good service however that is only about 5% of the time the other 95% is a total scam. They tell you $20 for a lead and charge $50. They will tell you only 3 people will receive any one lead then the homeowner will tell you as many as 10+ will call (one actually told me over 20 different contractors had called her). Why do I keep going back? I read the review and every now and then one will say they have changed- I'm happy for them but it hadn't happen to me yet. Just last week I decide to give them another try. Drop services offered to one item - received two leads for services I didn't offer and was changed $114.00 for two useless leads that should not have cost more than $56. Same ole same ole - I see no change in the way they do business. Look elsewhere for your leads, I have used them for the last time.

Reading the reviews on HomeAdvisor. Lot of folks whining over nothing. Been with HA for over 2 years. We are a landscaping company in South Florida. Very competitive market. Here's the deal: You will land around 30-35% of your leads if you CONTACT LEAD IMMEDIATELY. The general public isn't aware that the HA client is paying for leads so they put in requests for lack of nothing to do. That's part of the process. For us, we may go through 10 leads that are worthless. Then hit a lead like we did last month for an outside mall landscaping that we bid on and got at 8K job. Spent $400 let's say for that lead. Worth it? Heck yes. If not happy, try Networx. $225.00 per month for unlimited leads. They ARE NOT AS GOOD as HA. Remember: HA advertises which is good. Last comment: Stay away from Angie's List. They will be gone soon. Bad company. Arrogant jerks.

The sales person signed me up to be a home advisor contractor. I went through their screening process and they got my credit card. I was told to sign up as my company name (corporate entity name) rather than my company name that is known to the public. My name was marketed as an LLC name that isn't known to the public but rather registered to the state, and my DBA name was not displayed. I was then told "they would fix that later". Then my card began to get charged on leads that didn't match up to what I did. I do mud jacking, foundation repair, etc and I was getting leads for cabinet making and custom windows. I tried to reach the sales person but got no response. This company should be shut down and charged with fraud. Do not use them as a contractor. The sales person's name was Uriah in Overland Park, Kansas. I tried to email him many times but got no response. I then called him and his office and got bounced around to many call centers and resolve wasn't had. I am now opening up a fraud case against them and I am filing a police report as well. I was charged $105 in the last 2 days on leads I didn't want, under a company name that isn't known to the public, and not granted a credit as of yet.

I was told they needed a personal card on file and would not be charged. I was charged the same day on that very card. I now have a bill on my personal card and cannot get things reversed.

They gave me a bad contractor to do my floors but it was nightmare. They did not resolve the problem and fix the laminate in all rooms. The Oahu Flooring did not fix the problem. They did not remove the old tiles instead they did the easy by going over the old tiles. The contract to remove the old tiles and dispose of it first, but they did and the contractor bailed out and another contractor to finish the job. So the bathroom has different tiles and they glue it good and one is already coming out.

We have been using HomeAdvisor for a year or so. For us, about 80% of the leads turn out to be nothing. No answer when called, no reply when emailed about the project. So far, only 1 of the remaining leads turned into a contract. The other real leads either did not get the work done, or went with someone else. However, there appears to be a way a customer can find contractors on the HomeAdvisor site that have a profile that fits their needs calling us directly. In this case, 9 out of 10 have turned out to be a contract. I suspect (like some of the comments say in this forum) since these people are taking the time to find a contractor rather than blindly seeing who responds to their request, they are serious about wanting a real contractor to do real work.

We set up our account after a rep contacted us. We paid $80 for a set up fee and for a 3 month trial I believe. In three months time we were sent 5 leads - all of which did not apply to our business or were out of our geography. We are a pest control company and were sent leads for Bees (different licensing and something we told them we did not handle) and termites (same as above). As each lead came through we called in to Home Advisor and they said they would remove the charges. After the fifth incorrect lead we called and they had accrued the charges for all the leads they had sent, plus a $70 late charge for not paying for them. They then offered to cut this in half and close the account... I obviously declined and said that I would not pay even half for invalid leads. They agreed and said they would close the account.

I started with Service Magic and put a cap on the amount of monies I spent each month. I received a lot of leads but complained quite often to them about the number of leads that I received that were not even resulting in a returned phone call. Then there were leads that were people that were just curious about what something would cost, but had no intention of pursuing a project. I myself still to date sometimes fall into a Home Advisor trap looking for pricing on materials, and suddenly I have contractors calling me to install windows when all I was looking for was a price for a window to install as a contractor. As a result 4 contractors would have to pay for Service Magic's services.

Home Advisors has charged my credit card for services I did not use. I joined and they kept sending me 3-5 leads per day. No contractor can keep up with those leads and I asked them to stop. They collected the fees on these leads no matter what. The first lead they sent, the person didn't even exist. Others were bogus leads. The way they charge your credit card you can't even tell what it is for. They charged me over $600 in a month. I called several times and they said they would take it off my credit card but never did. I called American Express and they are fighting it. I had to tell American Express to not let them charge my card.

I just joined Home Advisor and received 3 leads in one day. They collect fees from up to 3 contractors per lead, which is not right. This means they collect the lead fee from up to 3 people at once. One of the leads was for work I didn't do which Home Advisor gave me a credit for. One lead I did not get, someone else got the lead, BUT I AM STILL CHARGED. The third lead I made 3 attempts to contact the customer and finally received an email stating that the customer had her brother do the work and didn't need my services. I contacted Home Advisor, but they WOULD NOT do anything to help me or credit my account, even though I had the email from the customer stating that she used her brother to do the work and never used anyone from Home Advisor. I spoke to 2 different employees, including a supervisor, but to no avail. This supervisor basically said, "This is going to happen, but you should make up the money lost in other leads and work." BEWARE OF THESE CHARGES! Home Advisor is a get rich quick scheme for them.

I signed up with Home Advisor in June of 2014. Sales pitch sounded good. I could use more leads. Wasn't told leads would go to other contractors. I told them I could not receive leads from the state of Pa. I was not licensed in the state. First couple of leads came from Pa. I canceled. Best move.

Home Advisor is supposed to advise homeowners about "screened and recommended" contractors for home remodeling projects. After contacting Home Advisor, an UNSCREENED contractor contacted us immediately, and we did not know he was unscreened. Home Advisor stated that, "we will pass your information to qualified contractors who will contact you." OUR EXPERIENCE WITH THE CONTRACTOR THROUGH HOME ADVISOR WAS THE WORST EXPERIENCE WE HAVE EVER HAD. Home Advisor claims to match homeowners with qualified service companies, but this is clearly a fraudulent service. Home Advisor does release private and personal information, such as your name and cell phone number, to UNSCREENED contractors advertising on their website. As an experienced homeowner who has lived in 6 houses, I strongly discourage anyone from using Home Advisor, and their website should be shut down.

I was solicited by phone for the service. I signed up for (and paid for) a quarterly membership. In that time I got 5 leads all in the first week. Three of the leads were for services that we don't do and I still have not gotten a credit for 2 of them. I asked them to credit my charge card because it was their mistake and they said they don't credit your card, only your membership or lead fees. I said "what if you make an $800 mistake, you still won't credit my card?" They said "no, we charge your card and you get credits on future leads only." I signed up in August and it is now November 13. With only two leads in that amount of time it would take years to be credited assuming they make no further mistakes. Haven't received a single lead after August 7 yet they charged my card for another quarter. STAY AWAY!!!

Home advisor is more money you pay to this site what you make. They give list to other 5 contractors.

As a contractor I wanted to expand my business by receiving more leads. That was not the case with using Home Advisor! They sent me leads that was sold to about 12 other contractors after promising only 2 other competitors. Most of the leads did not pick up their phones because of being aggravated of all the other calls. We spent well over $1,000.00 and we have not been refunded for any of their mistakes or lies. I give this advertisement company 600904792 thumbs down!

I submitted a review to Home Advisors and they did not post the review because it was a negative review. They stated that they did not post the review because I had not hired the company.

I signed up as a contractor with Home Advisor about a week ago and have received four leads since, only one of which being a successful lead. I felt like this was not going to be a good fit for our company and was not going to be profitable in the long run, so I kindly called to cancel our account and get refunded. They told me that they will not refund me the initial $89 quarterly charge for being on their online directory and having an account with them. Their only solution was that I can "turn off" my leads if I don't want to receive/pay for them anymore. I would prefer to be refunded my $89 and cut all ties with Home Advisor, but they don't want to cooperate with that request. I was specifically told when I signed up that we were not under contract, and I was definitely not told that the $89 was non-refundable. I also was not aware when I signed up that each of the leads would be sent to multiple companies, leaving us in a sales competition with one another. All of this hassle is not worth it for the minimal amount of real work we'll get from Home Advisor.

I have initiated contract for different projects at 5 different occasions. Either the contractors don't reply, or when they reply back and set up times, never show up, you just spend all day waiting. Instead of using commercial contractors, I thought giving business to local people, trying to make ends meet...I went through this site. One contractor for garden project brought most inexperienced people and a day worth of work ended up being 8 days of worthless job. For some jobs, the price is prorated. I paid, asked amount of money for 3500 sq feet lawn to be redone, basically re seeding the entire lawn, the guy came, cleaned only few patches, about 150 sq feet area, threw some seeds and that was it. I ended up re seeding them myself...so far only one contractor, to lay wooden floor did the best job efficiently, on time, never late. One contractor who did cement work, walked away with my extension cord, left cement remnants everywhere. Would I use them again? ABSOLUTELY NOT.

I joined about two months ago. After seeing that this was not for me I kindly called and requested to cancel. Instead of canceling they stopped the leads for a few days. I called several more times to cancel and left a message with the person assigned to me. Finally I got a live person and told them of my intention to cancel. This company will not let you cancel and continues to charge you for leads. I had to get a replacement credit card with a different number just to stop them from charging my card. I was told I owe for leads that were given to me after my request to stop. Stay away. This company is a fraud.

I was surprised to see a notice that a collection agency is coming after me for $100.99 from Home Advisor, Inc. We were going to work with them in starting a cleaning business and it NEVER got off the ground so within 4 days, not 3, we called to cancel our agreement and get a refund of our $80.99 fee. I also contacted American Express to notify them that we decided NOT to open the business. So it was not made clear to me that this is non-refundable. That is a scam and a rip off. IN this day and age, $80 can feed your family or put gas in your car.

Out of 25 leads they charged me for - one actually turned into work, the rest were shoppers or other companies called them back first. Yes when they send a lead, they send it to multiple companies. One particular lead was a complete botch - the customer had never heard of Home Advisor. Told me he didn't even own a computer, I spent much time on the phone with Home Advisor and they refused to refund me the money for the bogus lead. I believe that any type of advertising like this is flawed in its basic construction.