The Home Service Club Reviews

We've had Home Service Club for about five years now, and so far, I've done two claims with them, both for our air conditioner. I filed my claims over the phone and it had been easy to set up. The vendors that they have used were cooperative and easy to access.

This company is a scam. Horrible experience. Horrible customer service. Only department you can reach is the sales department of course! We are now trying to cancel but of course they won’t return phone calls. We will also be contacting the Better Business Bureau.

Our refrigerator died three days before having a house full of guests. My wife had just finished shopping and immediately hit panic mode. I made the call to Home Service Club, expecting a nightmare. The service rep was super friendly. She searched and found a contractor who could come out the next afternoon! What? I was not expecting that because of the experience I had with the previous warranty company I used. The service technician was friendly and knowledgeable. He said he had to order a control board or something like that. In the meantime, I dumped the contents of our fridge into coolers with ice. The contractor returned the next morning with the needed part and our fridge was repaired. I was impressed.

Our washer was filled up with water and then stopped without rinsing, agitating or spinning. Upon Filing a claim, Home Service Club had a technician come over the next day. He showed up on time, assessed the problem and was able to resolve issue which required the replacement of the lid switch. Unfortunately he didn’t have the switch that day but came back the following day to fix it. It was my first experience with them and it was great.

Following on my posting on 10/28/19. The Home Service club responded straightaway and the matter was resolved. I received excellent service from the customer service representative who was most courteous and helpful in resolving my home issue.

The company has since contacted me regarding my complaint and offered to issue the amount requested in my complaint. This resolution is satisfactory pending the delivery of the check.

I’ve had just one claim with Home Service Club since I bought their warranty and it’s been a good one. I had a nasty sound coming from the circulator in the attic and it was fully insured for the repair and replacement. It took almost two weeks for them to approve and complete the job. Great value for money.

I signed up with Home Service Club because they had plans that fit my budget. My refrigerator is an older model and was not sure if they were going to be able to fix it. There were no issues and they were able to fix the refrigerator just fine! No hassles!

This warranty gives my family peace of mind. Our AC went out in the middle of the Summer. They were able to dispatch a company within few days and it only took the company an hour to fix our Air conditioner. That in and of itself paid for the warranty in my opinion. The customer service reps were so helpful.

My fridge went down today and I really need it to be fixed. I called Home Service Club and placed my claim. They handled my claim quickly and sent a technician by the next day. He sorted out the problem and fixed the issue quickly. I'll recommend them to all my friends. The service they provided was excellent.

So far, they’ve not disappointed me. Their warranty came with one extra month which was a good deal for me. Early this month my refrigerator went dead but they were able to get it running again within one week. I’m hopeful I’ll have a smooth ride with them.

For now, I have been pleased with the service provided. I have had plumbing issues and the two separate claims worked out well. I was assigned different contractors for each claim and both went OK with resolution of all issues. I also used the re-key service and while the tech was a very pleasant person I was left with one door that would not work after the service. I figured it was due to the age of the house. You could lock and unlock the door, just not open it from the outside. Since I was left with three nicely rekeyed doors I had no complaints.

I have been with them for two years and have had several successful claims. I’ve only had just one poor service and it was from the contractors' end. When we needed a heating repair, the guy told us to put up the temperature gauge. He spent three minutes here before running. Obviously that wasn't the problem. Home Service replaced the contractor after I complained and the second contractor did a perfect work. Every other time has been wonderful.

My kitchen cabinet has a garbage disposal that grinds up all my garbage so I can dispose of it easier and to keep away flies and pests. It went dead and I need a repair because I am a home cook for four and we produce lots of garbage. I had a good experience with the replacement, I had a one week wait and it was not too shabby.

On 9/5/2019, our contract began with HSC, and so did our troubles. On 9/9 or 9/10, I placed a simple door re-keying claim. After two weeks of going back and forth on a simple claim, they sent a vendor out to do the re-keying. The vendor then charged us a full amount, telling me that I need to claim it from HSC, which is what their process is. Given that the vendor was sent by HSC and that it had already taken two weeks to get someone out, and not to mention it was already after hours and no one picked up when I called at HSC to confirm this, I agreed to pay the Locksmith upfront.

My experience with Home Service Club has been great. I’ve called them severally this year for different issues and they always responded. Recently, I had them out to clear a blockage in my shower drain. The tech arrived within the scheduled window and took care of the work.

I have heard so many positive feedbacks from Home Service Club so I have decided to purchase their warranty. I have not yet made any claims yet but, I must say, HSC was very accommodating and made sure I had every important details about the purchase I've made. No regrets why I chose HSC.

HSC reps was good. They were able to answer all my concerns, so as the repair man sent 2 days after my phone call with the rep. He was very skillful and professional handling the problem with my heater. I'm impressed!

I’ve used them for 2 years and filing a claim has always been easy. Recently, the coil in my main furnace unit broke, and had to be replaced. I filed a claim online and was expecting to hear from their plumber ASAP but No I didn’t. 2 days later I called them and was able to talk to their rep who confirmed my claim was filed and that they will send a contractor over. It took another 2 days before I heard from their contractor. He came over the following day, had a look and promised to return soon as the part is ordered. He came back a week later when the part arrived and he fixed it within an hour. It felt good to see my A/C running again :). Overall, the job was completed within 2 weeks from my initial call. My only issue was that they didn’t assign a contractor quick enough else the work would have been done within fewer days.

I was very pleased with the service they have provided. An amazing repairman was sent to help me fix my heater. Will definitely recommend HSC to my friends! I will recommend you to my officemates. Will definitely extend my contract to 2020.

My transaction with Home Service Club was very smooth and stress-free. As a businesswoman, I always have busy schedule that I tend to forget about problems at home especially appliances that needs to be fixed. But all thanks to the great help Home Service Club Warranty has given me, they fixed my refrigerator quickly!

Since my initial review HSC has contacted me (more than did when I was having my problems). The issue of my refrigerator was resolved working with Sophie. She was very helpful, and the company actually offered me a few options to resolve my issue and have me return as a customer. I am very happy with their response to my complaint, and the resolution given.

A day after writing my initial review HSC finally paid the plumbing company that we contracted. They offered a free service fee for the next time we use their services. I give the lady credit who tried to resolve the issue, she (Sophia) is really nice wish all their customer service rep have her good phone skills demeanor, note that I give this 4 stars review to her, but not with the way this company HSC initially handled our transaction.

I called Home Service Club when I noticed a leak coming from inside the walls in the hall bathroom. I called over 6 times and could not talk to anyone. I called them the following day and was able to talk to someone and file a claim. Their contractor came over the next day and figured out the leaking was caused by not having silicon sealing the vanity at the wall and when in use water was running down the back of the vanity. Needless to say I was very happy with this outcome. The Contractor did a perfect job and for several days I haven’t noticed any leakage. Although I wasn’t happy I didn’t talk to anyone the first day I called.

Home Service Club came to save us from our flooding kitchen sink. Last week, our kitchen sink got clogged and water started to come up from the drain, leaking to the floor through our dishwasher. Thankfully, our warranty was still active. We called Home Service Club to file a claim but we never got hold of them for several hours. We finally got them in the evening and they assured us a plumber will be out the following day. The Plumber called us same evening and helped us first stop the water coming up from the drain--by telling us it was due to our upstairs neighbors using the water, which we were then quick to tell them to stop. He came the following morning and sucked up the standing water in the sink and drain, and then used a snake to clear the clog. It was a huge relief to have a working drain again. He was professional, friendly, and exceedingly efficient.

Nothing but good things to say about this company so far. My AC wasn't keeping the house cool anymore. It was blowing cold, but just not enough. I filed a claim and their technician was out in 3 days and found out that the return duct had collapsed and need to be replaced. If not for my warranty with HSC, I would have been worried considering how tight the attic was in my house. The Tech came back 2 days later to replace the return duct. My AC is working perfectly now. The only issue I had was that they did not respond fast enough.

My first claim with them was successful and I hope potential claims will be successful too. My Microwave broke down totally and the repairer Home service club sent could not fix it, so he recommended they replace it. I was a little disappointed that they did not replace it with the same brand rather they replaced it with another brand. But they did a good Job.

I had a toilet that clogged several times and I called to have it professionally handled. Their plumber called me 2 days later and we had an appointment. They thought they had it handled the first trip, but I had to call again in three days. They replaced the toilet and I’ve had no problems since. They were professional, clean and thorough in their work. Good work!

I decided to get a warranty through Home Service Club because you just never know when something major may break down. I wanted peace of mind that if something happened, it wouldn't break my bank. When the air conditioning stopped working, the repair was covered. I looked up the cost and found I had saved nearly $1000.

Our air conditioner was making awful noises. I filed a claim and Home Service Club dispatched a local HVAC company to come handle our issue. The contractor came 2 days after to make a recommendation. We had to wait for a fan to come in and he was back promptly to install it. I had no problems, was very happy with the professionalism of Home Service Club and the air conditioning man they sent. It was well worth the service fee to get it taken care of quickly. We put up our for sale and it was important that we got it going dependably.

Filed a Claim for my Polaris Pool Sweep Pump. It was leaking terribly. Home Service Club assigned a contractor who followed up via email with an appointment day and time. The day didn't work for me so I called the contractor and left a message. 6 calls and messages later still no response. I Contacted Home Service Club who said they reached the contractor who would contact me. Nope, never heard from them and no record of the company anywhere. Home Service Club reassigned another contractor who was out the next day and essentially replaced some parts. Great start and ending, not so good middle events.

Supervisor was able to call and fix the issue.

So I purchased a home in June and it came with the Home Service club warranty. On September 11th I contacted them that my washing machine was leaking. It is now September 30th and they still haven't done anything about it. I have contacted them multiple times, each time they come up with something additional that they need. So far I have sent pictures, the model number, the serial number, and then today I sent a copy of the home inspection report that all of a sudden they just decided they needed. I asked them to either fix or or give me a replacement or even just refund me the $650 for the service. They said most recently if it's over 5 years they don't want to fix it. So today I still have no resolution. This company appears to just want to take your money for a contract that they will not actually follow through with.

Had a service call in early July: It is almost October and they will not call me back. We followed all procedures, filled out the paperwork, and are waiting for a rep to approve our new dishwasher...since August 2019. I call the help desk and they "make a note" of my call. Incredibly frustrating that they will not even call us back. We paid up front and will call our credit card company to fight this service. We will also be submitting a complaint to the consumer protection board. If you notice reviews for the company are hidden.

Late on a Tuesday night I came home to find that my water heater had sprung a leak into the drip pan in my attic and it was not producing hot water because the water covered the pilot light. I turned off the gas to the water heater that night to stop a potential gas leak. First thing Wednesday morning I called Home Service Club, the representative was very friendly but she said they didn’t have any openings till the next day. She said she would put the call on standby and if an appointment opened up a technician would be out that same day.

My home is fairly new about 5 years old. Even with that, my fridge is older and I have had my heat and AC act up a bit. Home Service Club has covered both Claims. Just last week, the ice-maker in my fridge was replaced and is finally working well. In January my heat wouldn't come on, they came same day since I have small kids in the home the tech was able to get the heater working for the meantime. He ordered some parts and was back later that week to install and the unit is as good as new. The service I got in January was the best I’ve ever had from them.

I have been with home service club for 3 years. For now I have no complaints about them. They have taken care of everything I have called them about within few days. I had a problem with my microwave; it was approximately 9 years old, The tech determined it could not be repaired so they replaced it. It just cost me the $95 deductible.

We had a new disposal put in and the person who put it in didn't remove the piece that should come out so the water didn't drain out the bottom. The repairman knew what had happened right away and was able to fix it and also ran the dishwater to be sure that all was truly well and working.

My microwave stopped working and I called Home Service Club to file a claim. Two days later their repairman came to service my microwave and after diagnosing the problem, he found out the coil was bad, he ordered a coil and the repair was complete in 5 days.

It feels awkward going out of town out of town for a week and on the second day your wife tells you that the A/C is out. Well, I wasn't worried because I have a Home Warranty with Home Service Club. I filed my claim at noon and my A/C was fixed the next day before 4PM. For me, it was mandatory to have a home warranty because I knew that things are going to go wrong. My house was built in 2004 and several appliances had gone bad since I bought their service. I have already saved thousands of dollars by only having to pay a $95.00 service fee. These guys are worth it.

I am a landlord. I got a few properties under the warranty. For over a month I could not get the customer service on the phone. Leaving them messages and they don't get back to me. I can't get a hold of anyone even to cancel my warranties and get my money back. I feel this system is deeper than the poor service. There is no way that this company has 4.7 score. Please if anyone had the same experience as me, please contact me: **"at"gmail.com.

Please don’t waste your money and your time with this company, he offer a coverage and in the end denied the claim for wear of the equipment. Customer Service is the worst, in the end you are going to lost your money, time and feeling ripped off.

I've Had 2 claims sorted out by Home Service Club this year. In January this year, our hot water heater started to leak and I submitted the claim online and it was pretty easy. I called the next day to confirm if they received my claim and they affirmed and promised to act on my claim. A day later they I had a plumber at my home who fixed it perfectly. Just last week, our AC broke and with just one call to Home Service Club, we had a local contractor call and schedule an appointment. He came on time and had everything under control within the hour. It happened that the capacitor was bad and he had it already so he just replaced it. I'm Glad I don't have to worry about my appliances as I've got them covered.

Home warranty... My well pump was not giving us water on Monday morning. Went and investigated on my own. The well pump switch on the pressure tank was not engaging. I could bypass it and get water but this is not a permanent fix so I contacted Home service Club. I did file the claim online but called to verify claimed was recorded. It was and my call was handled in a friendly and professional manner. On Thursday I had their contractor come over and did the repair. I got a working pump once more.

The customer service has called back to address the matter.

Our washer malfunctioned and I asked my husband to check it. Upon checking it, he said it could be that the motor overheated so we better call HSC about this and we did. After submitting a claim online a contractor arrived a few hours later. And yes! My husband was correct with his diagnosis. The contractor repaired some of the components. For now the washer is working fine, hopefully this will not happen again in the future.

My wife talked me into purchasing a home warranty from Home Service Club. I didn't think we needed one, but my wife talked me into it. A year later we ran into a plumbing disaster (Clogged Toilet and clogged shower drain) that we couldn't have afforded to fix at that time without the help of our warranty. The help from Home Service Club was worth listening to my wife tell me.

Refrigerator malfunctioned a few days ago. Put in a claim online. Received notification that it was being processed. Someone called me to gather further information. A repairman was scheduled for a day later. He came by, checked on the refrigerator, took some notes, made a call and went to work. Refrigerator working perfectly now. The deductible payment seems like nothing in comparison to paying the regular price for such repair.

Updated on 10/01/2019: On August 19, 2019 our air conditioner failed on the house we had recently purchased and under warranty by The Home Service Club. I submitted a complaint on this site and wanted to update the lack of progress being made by the Company. I used their contractor to replace a blower motor. Both the contractor and I called the company repeatedly and I also sent e-mails. They now say I did not get authorization from them for the repairs so they don't legally owe me anything. Let's see, I used their contractor and both the contractor and I called them and e-mailed them and they never responded so finally I told THEIR contractor to repair the broken AC unit for a total cost of $1,715 and of course I paid him in full as he did what was needed.

Update - the company was able to find a technician to come check our fridge. He found several issues, and the technician's recommendation was that we need a new fridge.

My HVAC broke down 4 weeks ago and have been getting the run around ever since. The technician came out week 1 and said it needed to be replaced. Week 2 insurance company called them to come back out and check the furnace. The Technician said it’s in perfect condition and doesn’t need to be replaced only the HVAC system. Week 3 the Warranty company is saying I have to replace both HVAC and Furnace with my single deductible coverage of 2k. However, My technician is saying it doesn’t need to be replaced. The warranty company is making excuses saying on one conversation the HVAC and furnace have be the same brand and then another conversation saying the technician said both have to be replaced.

It was my first claim and they did not disappoint. My wall unit furnace/thermostat had stopped working and I didn’t hesitate to call Home Service Club to file my claim. The technician showed up 2 days later and Diagnosed the problem(s). He replaced faulty the wiring and thermostat, cleaned the furnace pilot light and was done within an hour of showing up. The technician was pleasant and professional and explained to me the issues as they were identified. Great Experience!

They were simply fantastic!!! I called them on Thursday Morning when my AC got faulty and they were able to get an amazing company to help me within 24 hours. I was totally impressed on how fast everything was solved. The only issue I had was that I had to wait for over 10 mins before I was being attended to. I can't thanks them enough. I Really recommend!

I took the membership of company for three years for appliances. Unfortunately our AC broke down and the technician they sent recommended replacement. After three weeks continuous follow up what and when they are going to do anything? They have a team who decides what to do or not. After long chase One Mr. ** told me that, "The company won't be able to replace or repair the AC since it costs about $8000, as a goodwill gesture we will give $800 for the new one to be replaced. Rest you will bear the cost. Thank you very much." I had to cancel the contract. It is very difficult to talk to their customer care. No one responds.

A week ago I got a complaint from my new tenant who rented my property couple of months ago saying that AC was broken and they were very disappointed and that was on a Friday. To avoid the hottest weekend for my tenants, I swiftly called Home Service Club in the morning requesting them to fix by end of that day. Their technician showed up at my property at noon and fixed the issue. My tenants were very happy for my effort I kept to resolve the issue. Thank you so much for your quick and efficient service!

The Home Service Club replaced our outside condenser and evaporator coil a year ago. I had a decent experience with the HSC for that replacement (repaired around 1 week after it stopped working). This time around, I am having nothing but issues. Our AC went out 11 days ago. It took 2 days for a contractor to come look at the system on a Friday evening (after I tracked down who HSC had assigned to the claim and called them out). The contractor had not even received the service order by Monday afternoon when I followed up with them and HSC regarding the status of the claim.

Fridge got broken and I don't know why. I tried to file a claim using HSC's app and in just an hour your contractor diagnose the problem and repair it. Amazing, isn't? I thought it cannot be fixed, but your contractor made it work again!

I got upset when the technician from HSC told me that there's nothing he can do to fix my AC. Since there's no way to fix it, they just replace it with a new one. That was a relief! I don’t know what to say but thank you.

The company reach out to me and agreed to cover the cost of one of my two claims.

HSC's plumber came to my house to check our Whirlpool motor. I was so impressed with him for being skillful. He really knows what he's doing. He can even answer all of my questions. I'm so pleased with your responsive service.

My doorbell was useless. I cannot even notice if there is someone in front of my door. Been very frustrated with this thing for a few days now. I decided to seek some help from the Home Service Club. A contractor has been sent and replace our doorbell. I'll surely give you an outstanding rating for this.

Our smoke detector pisses me off. It has been repaired several times but still got the same issue. Thanks for Home Service Club this piece of ** will be replaced tomorrow. I'm so thankful, I will certainly recommend you to my buddies.

I purchased a Home warranty for a year in March of this year. I paid with my credit card and they sent me a contract via email and I saved the information and all seems fine and dandy. Last week my dishwasher broke down and I called for service. When I reached customer service they said I do not have a contract and I'm not a customer. I gave them the contract number I had from the contract email I had and they said it does not belong to me but to someone. To make a long story shot they finally found out that my contract was not finalized by the sale guy by the name of James ** when he executed it. However when I tried to tell them who did it and they said the guy is no longer with them and they are not responsible for something that happened six months ago.

I have no idea why I ever thought we didn't need one of these packages before. With a new house and our growing family this was one of the best investments. We will never be without this again. Thanks.

Our family is growing and our family is wearing things out fast because of it. I am so happy that we invested in the program and picked a package that fit our needs. Everything is amazing when it all comes together.

I can't understand why I ever thought that this was going to be the burden I thought it would be. It has been such an asset since we purchased it and we've been blessed that we had the wisdom and foresight to do it.

I have only ever had a one very pleasant experience with a customer service agent when I've been in a crisis state of mind. That was with the young woman who answered my call here. She helped me see that things were covered, within our price range, and she helped me navigate the process of getting the repairs done.

My best friend bought me this plan as a gift when we moved into an older home. I have used this package numerous times since with the many little things that are covered by the plan. Thank you for a great product!

The crazy moment when you know the things were all going wrong at the same time is hard. Thankfully, the washer was covered by the plan we picked up when we bought the house. Relief came with a phone call.

I argued a lot with my spouse about the expenses. This was one I didn't think we needed. I'm so glad that was sorted against my better judgement. When the dryer broke, I needed help and this was our best possible option.

What an excellent service! Your rep ensures my request will be processed before the call ends. Each company should have this kind of customer service that leads to customer satisfaction. I love their reps. I feel like we know each other already. Lol.

The doorbell, of all things, was the first thing to break at my house. I thought I would need to call the handyman, but when I realized it was covered as part of my Home Service Club program I was relieved to find out they knew exactly who to call and got things sorted fast.

It is hard to imagine that you can have so many people to work with and no idea who they are when things break. Calling the customer service line always gets us good results. I'm so happy we picked up this program.

I have been overly impressed with the service. On every service visit they have always covered full expenses of the repair when most companies won't do that. Really been good to deal with. Just slow to pay back a personally funded but reimbursed expense. I would recommend them to a friend and I will use them on the next house I buy.

We had another Home Service Club at a home we previously owned and it was a nightmare to try to get any claims resolved. HSC makes the process of making a claim easy, their techs are great and things go very smoothly. We are definitely renewing our plan!

I've been with HSC for almost 4 years now and I've always received excellent service in a prompt manner! Keep up the great service! I will definitely tell more about you guys at the PTA meetings with my fellow parents. You guys know how to make homeowners happy. Worry free service every time.

I bought a new contract with HSC after reading reviews and checking references. Was I wrong! I filed a claim online the morning of July 23. I checked 24 hours later and was told I would be contacted within 24 hours. Since then I have spent hours waiting on hold, left voicemail messages and callback numbers. After finding a supervisor I had one callback to tell me they would callback by 7:00pm on the 29th with an update. It is now 8 days and no further callback, I waited on hold tonight for 38 minutes only to get a message that the office has now closed. It is for a simple washing machine repair in the Chicago metro area that should have many choice of repair technicians for a home warranty company. Tomorrow I will pursue cancellation of my contract.

It's been 2 months and I can't get over the quality of service for my piping system. Home Service Club picked out a great plumber company. I was highly please with his work and professionalism. I was really pleased with the sincere advice that they have given me.

Had my yearly boiler checkup. Technician was very knowledgeable and shared his advice freely. Also on time and super friendly. He gave me a heads up on a part that might need replacement soon. With that, I was able to prepare my money for the next maintenance check and installation of the new part. A great experience.

My experience with Home Service Club was great. The electricians found the problem and came back a week later and fixed it. They were very polite and courteous. I was very satisfied. My wiring has never been faulty ever since the claim was processed. Great quality of repair!

Working through a lot of little things around the house takes a toll. When the dryer broke too, it was time to call in some help. I'm so happy I was able to do that and know the help was coming from a good source.

I love my warranty! When my heater would not start recently, I hopped online and put in a claim for service. The contractor called on his way and jumped right in when he arrived. It was a bad pilot light, which he replaced. We are warm and cozy now!

Everyone needs a warranty from Home Service Club. The cost to repair our air conditioner was so much lower with our warranty. This by far is the best investment that we made since we moved into our home two years ago. Peace of mind goes a long way.

Tech was early, pleasant & skilled. Loved getting a text message letting me know he was on his way to my house. Anyone who has an old home knows what a nightmare it can be if your boiler breaks down. Finding someone to fix it and the cost of fixing it is ridiculous! We have had to have repairs in the past, HSC took care of it. Peace of mind, well worth the investment to the plan!

I have a number of repair plans with HSC and every one of them is well worth the investment. I care deeply about my home and make every effort possible to ensure that my family and I feel safe that whenever a toilet or cooling issue occurs here in CA, that we can count on Home Service Club to help us through it.

I bought a Home Service Club plan last summer and eventually had a plumbing problem in my basement - meaning I had a steamy pipe leak, hence called them & was quickly set up up with a top notch plumber; problem fixed with a great big smile in two days - very good plan!

Our warranty with Home Service Club is invaluable. We have been a customer for over three years and have needed it several times. Most recent, they sent out a service tech to fix the oven. This would normally be expensive, but not with my warranty. I will certainly be renewing again.

Grateful for Home Service. I had them here twice this week one for my garage door and ceiling fan. Always on time service. Contract came in handy since I was too busy and out of the house to take care of the repair myself.

I've had Home Service Club for a few months now, and can only say positive things about them. Their AC service is definitely worth the low monthly fee which includes an annual check up. This service also covers and includes a lot of products and parts for my HVAC system. I highly recommend using Home Service Club for AC, and I'm pretty sure.

In an emergency they will come through for you. What a relief when our vents corroded and leaked. It was all taken care of within 16 hours. Home Service Club thank you so much, our floors are now dry and our carpets don't smell like hell.

We’d just moved into our new house in North Carolina a few months ago. It’s the south. It’s HOT during the summer. Our A/C went out!! Absolutely dreadful!! We made the call, the next day someone was out here. They fixed it in a few hours. Problem solved! So fast and easy! Thank you sooo much!!!

The tech was polite and pro. Even offered advice on my pool filter system. Having someone in your home can be annoying, but Home Service Club made me feel at ease with the job in their hands. Small window of time given same day and delivered promptly.

Always a good experience with Home Service Club; right from scheduling the service to the experienced technician. They were very helpful and informative with my defective cctv system! Thank you so much for accommodating my request and getting on it as soon as you can! What a joy. :)

The service policy we bought from Home Service Club covered just about everything in our home. I haven’t regretted purchasing it yet. Our coverage paid for itself in just the first two calls. Just knowing you have trustworthy service people is worth it.

I had a leaking faucet in my kitchen and started to call a plumber. I couldn’t get ahold of the one I was familiar with. I forgot about my Home Service Club coverage. I called to see if the faucet was covered. The customer service person said it was. I had it repaired the next day. I’m glad I made the call.

My garage door has been broken for three days. I cannot get anyone to answer the phone. Just out of curiosity, I called the sales number. Not surprisingly, that was immediately connected. They have no problem taking calls to sell this horrible service, but they will not help you when you need them. I tried to go through the website. I have never used it before. When I prompt the site to email my log in information, it sends me to the sales page and does not email information. This is a terrible company. It is now Saturday and they are closed. If I had a plumbing or AC problem, I would really be in a bind.

Glad I got the awesome service from Home Service Club. I find it reasonable and well worth the peace of mind. Service Techs Johnny's Electrical were very professional, prompt & experienced especially with my wiring system in the living room of which others outside of Home Service Club found complicated. Keep doing a good job!

I'm very happy that I joined the Home Service Club family. The techs are respectful and very skilled when they upgraded my cctv system at the compound. I get educated on certain things that I didn't know as a homeowner thanks to these guys. I'm thankful and satisfied with my 3-year plan.

Love the service. Yearly tune up was quick and efficient. Ever since I started getting the yearly tune up with my AC units in the house in Vegas, I have had no problems throughout the long summer. Techs are always on time and have not wasted my time either. Great experience!

I own a multiple family dwelling that I lease out. I was forever going over there to fix things. I never had time to spend with my family. An investor friend of mine told me about Home Service Club. I never realized there was such a service. I made a call and signed up. It has saved me some money and countless hours of repairs.

I am very pleased with Home Service Club. I recommend them to my family and friends. I have had to call them twice for appliance repair and have been very happy with the level of service I received. Overall the cost of service is minimal when you realize the amount of time and worry that is saved.

Electrical type of problem in our living room. Tech was skilled and diagnosed the problem and provided repair. Was amazed on how they keep their service with great quality and speed! Very pleased with Home Service Club and tech companies.

Quick summary of events: 2016, I purchased a policy with HSC Warranty in connection with the purchase of a new home. In 2017, I replaced the HVAC through HSC Warranty. In their confirmation email, HSC promised me a specified system with “properly” matching components. Fast forward to 2019, pools of water was forming in my laundry/HVAC room. I contacted a non-HSC affiliated company to inspect, and to my surprise (and disappointment), nothing that was promised by HSC Warranty was actually installed. In fact, I was promised a 2 ton HVAC system, but tech revealed that I have a 4 ton system, with 3 ton supporting elements, hence the massive condensation buildup.

My Father was impressed with the work of The Home Service Club to our cctv and sprinkler system. Clean and neat and kind staff. I have been with them for around 6 years but these are one of the few times I have used their service. Each use, I've always been satisfied. Wowza.

I set an appointment at 3pm to get my furnace fixed. HSC promised to send the repair guy at exactly that time or else I'll miss my lawyer appointment for my divorce. They must have told the tech because he arrived 30 minutes early! It didn't take long for him to fix my unit too so I really did make it to my appointment. Thanks a plenty!

The repairman who came by my house yesterday was very kind to my family and pro as well. He fixed our dryer unit and he was great with my parents. He was very skilled and great to work with. HSC chose a really good repair company this time. Really happy with this!

HSC is very convenient and helpful. They help me look for a repair company best suited to fix my home theater system. Recently got my system upgraded last week and I was worried I'd have to miss work but since I've partnered with HSC, never had to do that again! Sometimes, you just need a hand with things. No shame in that! Movie night just got even better.

Experienced nothing but great service from the repair man and from the HSC customer agent. Repair guy came over my place to fix my AC. He even showed me how he fixed it so I could do it next time one of the parts is defective. Highly recommend HSC and the companies they work with!

I did a good amount of research on home warranty services. I learned that they service many home appliances and systems when they fail. I found that The Home Service Club was one of the better companies to work with. I have used them once so far, when I had issues with my air conditioning system. I was very pleased with the level of service.

Lori was great and was able to help me with a resolution.

HSC has hooked up my apartment complex with an upgraded CCTV system. I love how they check-in on us once in a while for any defective concerns. Would love to recommend this company to anybody who needs a home warranty. They really do their job and they do it well! I appreciate your service!

The representatives go the extra mile and follows up on the repairs made. I never expected them to do it. This home warranty is really worth your money. Had a dryer replaced and they even called a week later to check if the unit was doing fine.

Very satisfied with their service! Pretty impressed with how they handle their clients. Had a defective CCTV system and it only just took a phone call to HSC to have it all upgraded and fixed for free. I couldn't believe the quickness of service.

This company provides good coverage for your house and appliances that is available in every budget. The reps and the contractors they send are very professional and skilled throughout the whole process. I love my interactions with them so far - very casual and still pro..

For a non-techy person like me, the reps at HSC has been really kind and helpful. They really guide you through the whole process without pressure. Thanks a lot HSC, my dryer has not worked better since.

We've been experiencing slow water pressure upstairs in our house for the past few days. Gave a ring to The Home Service Club to have it checked and diagnosed. They sent a very good tech that handled it pretty well. He adjusted some valves and fixed it. No more slow or weak water pressure, all is back to normal.

I have been loving their service so far. Been with them for three years already and they are the best so far. Had a bad experience before in a different warranty company. But these guys are highly recommended. Reps and techs are all skilled and very polite. I have never been this satisfied before.

We had both our AC and ceiling fan break down recently. HSC has helped us to fix it thru sending the best contractors. They fixed it in a matter of days and the reps of HSC even checked on us right after. Quality service has been experienced by my household and I couldn't be happier.

The AC unit at home was malfunctioning. Part was not giving cool air and the other parts did not have did not distribute it properly. I had them checked and so filed a claim to the Home Service Club. Fast transaction. The tech guy they sent was very good. Even the rep had a follow-up call to check.

Suddenly, I heard a loud pop sound coming from the attic. Had to check it out soon and found a leaking exhaust pipe. I was about to take a bath and the water just gave up. Submitted a claim immediately to the Home Service Club. Excellent job by the repair guys they sent. Fixed my piping ASAP. Although it took a few days since they really had to work on it properly, still they did a great job.

I like the Home Service Club because they have proved to me to be a benefit to home ownership. I am a firm believer in anything that can go wrong, will go wrong. This service company takes some of the pressure off when home appliances need servicing.

Had my new oven delivered today. It's the first time I got a replacement instead of a repair and I thought it would cost me more but it actually saved me a lot of money. I am happy with my new unit and I can't believe HSC shouldered the whole thing. Hassle-free and sincere service was what I can say that I have experienced.

I haven’t had a single thing to complain about yet. I had my oven fixed then next was my bathtub for a really cheap price! Customer service rep was always super nice during claims are being filed. I have the feeling that these staff are well-trained and skilled.

HSC is very authentic and I just keep coming back. Honestly, I look forward to my next call! My fridge is working pretty well after the initial repair. I am confident that whatever appliance error I throw at them, it will be fixed in no time!

It is an investment to have a home warranty but it is an investment every homeowner should make. HSC made sure I was a responsible homeowner who took care of his/her appliances. I will definitely recommend this service to all my pals. So practical and cost efficient!

We’ve had nothing but trouble with this company. How is anyone even getting service? I think there are only 4 people working there and the hold times are insane. Yes, you can submit a claim online 24/7, but if it isn’t between weekday business hours, you won’t be getting service until Monday anyway. Their service is really 8/5. We’ve filed 2 claims. The first for our AC when the temperature outside was over 100 degrees. We filed the claim on a Friday afternoon, but their east coast offices had already closed. We filed online as our sales guy told us there were emergency services available for these types of situations. There are not.

My in-laws gave us a housewarming gift of a Home Service Club warranty policy for our first home. I thought that was an odd gift, until I used it one day when the ice maker in our refrigerator stopped working. The call and replacement of the icemaker went smoothly.

Home Service Club was a company that was suggested to me when I bought my first house to fix and flip. My friends said it would be good selling feature to have when I put it the house on the market. The policy can be transferred to new owners, which was a plus.

I am a Realtor and I always strongly suggest that my listings add a policy for the Home Service Club. It’s a valuable incentive for potential buyers. The return on investment for the sellers far outweighs the cost of the policy.

The contractor the Home Service Club sent was able to fix my exhaust fans very well! He came in early too! We were amazed at how professional he was and well-mannered. The representatives also are good.

We had our washing machine serviced. I called the Home Service Club, submitted a claim, and they sent a tech guy within two days. He was able to fix it within the day. Really love their fast and reliable service.

I saved a ton of money through acquiring a home warranty. For so many years, I have relied on some repair shops and local repair guys but it just made me spend a lot more. With the Home Service Club, I got to save plus the reps are very courteous and polite.

They do follow-ups on you! I was really surprised when the Home Service Club did that. I felt that the company really cares about you. It is such a nice feeling. It really is worth the investment!!! Will recommend.

As I was researching for the best home warranty, I came across the Home Service Club. They have a nice website that tells you what you need and they got great reviews and so I got them. No regrets at all. Thanks for repairing my fridge!

Today was the first time I got to test out how well Home Service Club would work for for me. I am, by nature, a skeptic. I was surprised how quickly they responded to repair my dishwasher. I only paid a small deductible. I am a very happy HSC Customer.

It seemed as though my garbage disposal had a short. Sometimes it worked and other times not. I called the customer service number at the Home Service Club. The person was very friendly and explained everything. Within the day my disposal was repaired.

We have had a policy with Home Service Club for a couple of years now. At first I didn’t think it was a necessary expense. After just two appliance repairs I realized I was mistaken. I appreciate the fact that reliable, trained and local service people do the repairs.

The first time I had to use Home Service Club was the day before my daughter’s graduation party. We were having friends and family over to celebrate. I noticed a leak in the bathroom. It only took one call and a few hours later the problem was resolved. I’m very happy with my coverage.

Our oven stopped working after we moved into our new house and they wouldn’t cover it. All they would give us is $100 towards a new one. This is a basic necessity. My kids have numerous allergies and need a oven to cook certain meals.

We were surprised to discover we had a leaking roof, but knew Home Service Club was the people to call. They had roofers out very quickly, who got right to work. They were finished in about an hour and we haven't had any more problems.

The Home Service Club seemed to have a better plan, plus optional coverages, that's why I have a plan with them. I like the idea of saving money on expensive repairs for things in my home. I am so glad I shopped around before buying.

During my birthday, I was greeted with a leaking garbage disposal. It wouldn't work. I submitted a claim online to have it fixed by the contractors of The Home Service Club. I waited and thought they would be sending a tech guy after a week or so but the tech guy came after two days of submitting the claim. He was very professional and did a neat job. Now, everything's fine.

We've had sky-high repair bills in the past, but that won't happen again. A home warranty plan with Home Service Club has us covered now. I don't know why we didn't buy one before. I hope we won't need it any time soon, but if we do, it won't break the bank.

It was nice to have someone take the time to explain coverage and options when we were shopping for a warranty plan. Home Service Club and their customer service lady did that. Every question was answered and we're comfortable with our choice and experience so far.

You have homeowner's insurance, so why wouldn't you have a home warranty for the appliances and systems in the home? Having a plan with Home Service Club has given me some peace in knowing that I'm protected from expensive repairs. Besides, I think it just makes good sense to have one.

Having them was such a HUGE help for me. As a single parent, I must really invest my money wisely. Thanks to the HSC, they saved me a couple of expensive repairs already. Can't imagine life without them!

The usual wear and tear of appliances are part of our lives since we use them almost daily. Good thing there are home warranty plans to cover them. For me, the best company is these guys, the Home Service Club. I have been with them for 3 years now, and no regrets so far.

Always the best from these guys. Was having a hard time with my washing machine one day. Filed a claim online and immediately, within the week, a service guy came and fixed it. He was very efficient and friendly.

Even though having malfunctioning appliances or home systems give me stress, having the Home Service Club saves the day! Always. Just a call or submit your claim online, they give you the best guys to repair your stuff. They have the best customer service and quality work.

Our microwave wouldn't turn on even if it was plugged in. Had to submit a claim to The Home Service Club to have it fixed immediately. This was my first time to submit a claim, quite nervous but their reps were lovely. They had a tech guy come within the week to check on my unit. Fabulous work since he fixed it in 30 minutes.