The Home Service Club Reviews

They were recommended to me by my cousin. They did a pretty good job in his house. Since he was impressed, he highly recommended that I get them too since at that time, I was planning to buy a condo unit. Good thing I got them! Really helped me a lot.

One day, our washing machine gave up on us. Usually it could handle loads of clothing at once but now it could only handle two pieces. Submitted a claim to HSC. A tech guy came and repaired our unit. Thankfully, he fixed it in a couple of hours! Laundry day starts again tomorrow.

While I was in the bathroom, I noticed that one of the exhaust fans made a ticking sound. It was kinda weird coz it doesn't make that sound. Checked the other fans, but they were working well. Called the Home Service Club for them to check what happened. Submitted a claim and a tech guy came the next day. He checked and observed the fan, he just adjusted some parts and voila! The ticking sound went away. Thanks so much HSC!

We were having a pest problem at home and decided to have a home warranty. We chose HSC since it was highly recommended by our relatives. They really did an amazing job. Went straight to the problem. Now I know why they were recommended by many.

Had a bad time with my toilet not flushing and a drain clogged. Called HSC and immediately dispatched a service guy who did a good job and was able to fix my concerns. He went straight and fixed it, no confusion with what he needed to do.

Noticed one day that it felt pretty warm and muggy at home. I observed that there was something wrong with the AC. The contractor came after a day I submitted a claim. He fixed the unit and did a good job.

When I was outside our house I noticed that there was smoke coming out our air conditioner unit. The fans were not running but I could smell something burnt. Immediately, I submitted a claim with HSC. The rep was really good and calmed me pretty well. Contractor was sent and fixed the unit. Thanks a lot HSC.

There was a leak in our sink and we could not tell if it was a pipe or the garbage disposal. Called HSC and submitted a claim. This happened on a Wednesday before Thanksgiving and the company came out on Monday so it was not bad at all. Moreover, the contractor who came was very nice and he had the garbage disposal fixed. So far since then, everything is working well. Given that, would really recommend them to friend and family.

I submitted a claim for our bath tub repair with Home Service Club and it was very easy. They sent contractors that were very prompt and professional. Ever since then, no repairs were needed. I would highly recommend them.

Our electronic water heater stopped working and tripped the breaker. Called Home Service Club and submitted a claim. The reps were really nice. A contractor came and fixed the filament. So far I'm having a great experience with Home Service Club. If ever I'm going to buy a new house, I would still choose them to make sure everything's okay.

The garage door kept on closing and opening without anybody controlling. We thought there was a ghost. Figured out that the switch/system was malfunctioning. I called HSC and they sent out a tech guy to troubleshoot it. Amazed at how well he worked it. Great job, HSC!

Since we are many at home, laundry is always done every other day. Our washing machine gave up on us one day due to heavy usage. My mom submitted a claim to these guys and the contractors came quickly. My mom loved the representatives 'cause they were so accommodating and informative. Fixed our washing machine. Thanks.

My father-in-law was the one who really convinced me to get a home warranty. Good thing I listened to him. Had some appliances that were breaking down so I had to submit a claim. Really lovely. The guys they sent are very decent and courteous. Love the experience.

We got home from vacation to find water in the basement, the hot water tank was shot. We made a call and once the tech saw it, he agreed that it was done. A new one was installed the next morning with no hassle at all.

I think I'm just not lucky with home appliances. That's why I got The Home Service Club as a "first aid" for everything. Every now and then, some of my appliances and home systems break down so I call them right away. Such lifesavers!

My parents bought a fairly new house with a swimming pool. However, it the pump/motor would not work. I really couldn't understand 'cause it was very technical. So good thing we had the HSC as the home warranty. The rep my mom talked to was just amazing. Very pleasant. Sent out a guy to work out the pool. And in less than an hour, he had it running. Thank you so much HSC.

I love how the Home Service Club guys took care of our plumbing system. They work on time, neatly, and efficiently. I always recommend them to my fellow colleagues at the office whenever one of them needs a home warranty. You just can't go wrong with these guys.

The representatives are so quick to respond and efficient. They really know how to deal with their customers! The contractors fixed my washing machine in less than 2 hours. Impressed. Kudos to the team.

Pest control is a must at home. Especially since we have a new baby. We really wanted to feel secure. So we had the Home Service Club. Everytime we had some pests, we would submit a claim right away. Thank you so much HSC for protecting and maintaining our home.

The faucets at home were quite old and leaky. We filed a claim with the Home Service Club. Representatives were very accommodating and friendly. Contractors were very professional guys. They fixed it.

Microwave broke down again. Was really tired over it so submitted a claim with HSC. Their process is really quite good. They sent out some guy to check it out and he explained it all well. So far, we've been happy with them. Everything was working good.

Been hearing a low humming sound coming from our heater. Was kinda worried so filed a claim with the Home Service Club. Reps and contractors are very polite. very efficient worker. Really recommend these guys.

Really satisfied with Home Service Club. We have nothing but great experiences with them. Had trouble with our washer and dryer and the workman they sent was really nice. Everything is fine now. Thanks.

We did a general cleaning in our home and found out pests were lurking around in our garage. Filed a claim with these guys and they responded really quickly. We are now pest free. Love it. Will definitely recommend these guys.

Air conditioner unit had to be repaired and checked. Submitted a claim with HSC. In just 24 hours, a contractor came and did an excellent job. This is our third time we submitted a claim with them. The unit is working well now. Really happy with them.

My oven was not not working so I filed a claim through a phone call. the Process was extremely easy and got a quicker response than what I expected. Contractor got the job done on same day. Really a pro!

I believe having a warranty for your property is important. I would highly recommend the Home Service Club. They get the job done! They have fast and responsive representatives and the contractors are amazing.

When people go above and beyond what you would expect, that's when you know you are with the right company. I recently had my refrigerator fixed and couldn't be happier with the whole process. Great, friendly and knowledgeable service from everyone involved with it.

Our sink, bath tub, and shower were acting up all at the same time. I had it checked immediately by submitting a claim to the Home Service Club. The plumber was very good and work efficiently. Superb job.

I did not know that we had a pest problem on our recently purchased home. Good thing we were covered by The Home Service Club. They did an excellent job. Now, everything's fine. Will definitely call them again if anything goes wrong.

In February this year, my clothes dryer quit heating. I made the claim and 2 weeks later hadn't heard anything. Finally got through to customer service (prepare to be on hold at LEAST 30 minutes) and they said they couldn't find a vendor to come fix it. They finally found someone and 5 weeks later my dryer was fixed. NOW, I have had a claim unanswered for over a month on my home AC unit. I have been calling and sitting on hold every other day, only to be told that it was in their department making a determination on the ticket. I live in the South, and it has been over 90 degrees every day with no AC. Their answer? "Check with your home insurance, maybe they will put you up in a hotel." I cannot believe the good reviews of this company, it is like they are reviewing a completely different company than I have had experience with!!!! (I STILL have no A/C and am on hold once again as I type this)...

This was our first claim and it went so smoothly. The dryer wasn't tumbling so we called Home Service Club. The repair man came out a couple of hours later and put a new belt on. Started the dryer up and it worked, and continues to work.

I'm really glad I remembered my plan when the ceiling fan stopped working. With one call, a tech was here to solve the problem. In no time he had the fan working again. I'm really pleased with the fast response time. Thank you.

We've had a few claims handled, and each one has been a breeze. The friendly customer service really helps you stay calm, regardless of the issue you're calling about. Having a warranty plan has been a life saver for us.

My air conditioning broke down on Friday. Got a call the next day confirming my appointment for Tuesday. The tech guy came on time as provided, fixed the unit within 15 minutes, and it was good to go. Exceptionally lovely experience.

As usual, The Home Service Club has been receptive to the majority of our calls and we have been completely happy with their staff and contractors. They really help us out with our concerns and issues.

My bath tub had a tiny leak which turned into a gush of water! I was panicking inside the bathroom. Immediately my mom called the HSC, we had an appointment by the next day. We just had to turn off the water source to the house for the meantime. The repair guy who came was prepared and fixed it quickly.

I didn't regret selecting The Home Service Club, since they treat us as family. When I had issues with my pipes and electrical gadgets, HSC is only a telephone call away.. Their reaction time is quick, by booking the best repair guy for repairs.. Much appreciated you HSC!!!

I usually bake goodies and treats for my colleagues at the office, especially if there is an event. I was in a state of shock when my stove wouldn't heat up. I was so stressed and disappointed. Submitted a claim to HSC and they did a pretty good job in fixing my stove.

If you need a home warranty to cover your house, you better get The Home Service Club! I'm a first time client of theirs and they've done great things with our appliances. They are also very prompt and courteous.

They repaired my dryer and it was better as it was before! Love how these guys handle stuff at home. Good thing they were recommended by my mother-in-law. Will definitely recommend them to my friends!!

I am not really good with the appliances at home, not a handyman. Good thing The Home Service Club assigns great people to us to get the job done. They're very professional. Most of the time it's a mystery to me what they're doing but they try to explain them to me with words I can understand. Cause some are just really technical. I really like their service.

The Home Service Club crew were exceptional. They did a marvelous job in my bathroom. They even left it clean and tidy with a working toilet. We were very pleased with their job. Will recommend them to my co-workers.

We placed a smoke detector at home for safety purposes due to having a new member in our family, a baby. After a few months, tried it since I was doubtful. It was NOT working! Called the HSC guys immediately. After a few days, they were fixed. Thank so much!

When the air conditioner froze up, these guys were quick to respond. The service tech found that we needed a new thermostat. He put a new one in and all was good. Really happy with the whole experience. Thank you so much.

Home Service Club is the only place you should be going to for your home warranty. Having home owners insurance is just not enough and you would be wise to give them a call. I’ve used them four times so far and each time it was good, friendly service that fixed it right!

When the contractor told me he had to order a part from the manufacturer in order to get my washing machine going again, I was disappointed that it would take several days but completely glad that I had the home warranty. I don’t have time to look for repairmen! And this guy was friendly and honest.

In December, my heater was not functioning well. Submitted a claim immediately to The Home Service Club. A repairman was quickly dispatched. He was very good. So impressed with the prompt service and efficient work.

Definitely worth it! Answered all my queries and explained it all til I understood it. Very precise and in detail! Love how they handle their customers! Would really recommend them to my colleagues at work.

I am new with The Home Service Club but I they are the best! Just had a problem with my microwave and they immediately fixed it. Representatives were courteous, contractors were efficient. Just great experience so far.

Repair of my furnace was completed in 30 minutes. Repair guy knew exactly how to repair the problem. He even gave me tips on how to maintain it. Very fast, efficient, and professional. Thank you, HSC!!!

Having The Home Service Club was the smartest thing I've done. Recently, I just had my heater fixed. Been with them for a few years already and their service is excellent. Their contractors are quick to come over and solve problems efficiently.

Before, I thought having a home warranty would mean having an expensive lifestyle. I thought I could preserve all my appliances by just checking on them every few months. But when my air conditioning unit broke down, I couldn't fix it. Called my friends, and one of them recommended on getting a home warranty, specifically, The Home Service Club. First, I was really hesitant but she convinced me. Thanks to HSC my AC unit was fixed. They changed some parts and it's as good as new.

Was taking a shower when suddenly water pressure was slowing down. Could you imagine?? Having to scramble around with shampoo in my eyes. Tsk. Submitted a claim immediately to The Home Service Club to have it fixed. Early the next day, a guy came to check on the pressure. He worked his way and in a few hours, fixed it! Good thing it was acted upon immediately and efficiently. Love how these guys work. Impressive!

I have been with them for a few years already and when the time came where a major equipment at home goes wrong or broke down, they quickly responds. The tech guys who come are very knowledgeable. I just love them!

So pleased with the service The Home Service Club offers. Had my washing machine for repair. Tech was on time, efficient, and knowledgeable. And to top it all, he was very courteous. He got the job done while keeping me informed of what he was doing every step. Thanks!

I filed my first claim with them and it was actually not a bad experience! The woman I spoke with on the phone was pleasant to speak with. The technician that came to my home for a consummate professional. At the end, my built in microwave was good as new.

The oven wasn’t working. I called in my home warranty claim and they sent out an oven specialist. He arrived when he said he would and actually called me when he was a few minutes away. That was very considerate! He fixed the stove with a part he had in his truck. That was very efficient!

I called for service on my washing machine and the guy they sent spent hours over two days working on it before saying that it was irreparable. Thanks to the coverage of my home warranty, I got a new replacement. This is why you need a home warranty with this place.

This is a good company. They have friendly people who want to help you when you call. They have qualified workers that come out to your house. When my dryer stopped working I experienced this for myself. The whole process from beginning to end was quick and done correctly.

I absolutely recommend getting your home warranty from Home Service Club. When a pipe exploded in my attic, I was in total panic mode but I managed to call their customer service. The person I talked to calmed me down and sent one of their top notch plumbers. I wouldn’t have had time to go around looking for one!

Children keep a household busy and chaotic. Washer and dryer are always running. When the heating element went out, I was afraid of the cost of replacement. Thankfully, it was covered under our plan. We're back up and it was far cheaper than it would have been otherwise.

Nothing but great experience with the HSC! I've been with them almost a year and have called them a couple of times. Experience has been great. Found them online after our furnace and bath tub broke down. Really liked them since the representative whom I spoke with was very professional and accommodating.

Our microwave, out of the blue just stopped working! We live in an apartment with no stove so heavily relied to the microwave to heat our food or leftover from takeout. Luckily, HSC got it back running. Good thing I got HSC way back.

My washing machine just gave way suddenly. I still had tons of laundry during that time and I was just devastated. Submitted a claim to HSC right away. Very satisfied with the service. Highly recommended.

Really comfortable with the representative of the Home Service Club. Every rep I talked to had great customer service and even asked me if I had follow-up questions, they are really well-informed representatives. Very informative with every phone call.

It was our first time in buying a house. We got a realtor and he referred several warranty companies. I compared the pros and cons of each one of them and I liked the Home Service Club the best. Whenever we have a problem and need them, the reps always follow up with me and they really answer all of my questions. They really guide you with your queries. The Home Service Club has good customer service and I'm going to continue using them.

A cord from the dryer popped and something had to be replaced. I called HSC and submitted a claim quickly. The day after I called, guys from the contractor came and they were absolutely great. Worked as fast and as efficient as they could. Time was not wasted. They rewired and put a new power supply. The dryer was fixed and was back to normal.

Aside from fixing the problem straight away, what I like about HSC is that they clean after they do their work! I'm such tidy person so this is a plus for me! They did not give me a hard time. Really pros!

We had trouble with our washing machine. Submitted a claim over the phone and had excellent interaction with the HSC representative. I told the rep that our washing machine was not cycling properly and had a weird noise when I turned it on. Told the guy who came what my concerns were and he was very good fixing it. He was very efficient and knowledgeable. Great decision switching home warranties. I am very satisfied with the Home Service Club.

Water pressure the past few days was fluctuating. Asked my neighbors if they experienced it. Well, it was only our house with this problem. Submitted a claim right away. Never failed us. The contractors came and fixed it in less than an hour. Very smooth transaction.

My bath tub was clogged and my sink was leaking. Tried fixing it but I just made it worse. It was a DISASTER. Submitted a claim right away with HSC. They fixed everything. They even told me how to prevent such things from happening.

My policy with the Home Service Club is my lifeline! I needed the services of a plumber so I reached out to HSC’s awesome customer services staff. They sent over a qualified and highly professional plumber who was able to stop the leaking.

I called in my policy with the Home Service Club when my dryer stopped heating. A guy came over and started taking the dryer apart. He let me know that he could fix it but a part needed to be special ordered. It took a few days but when he returned with the part and replaced it, the dryer was working as good as new.

Affordable, great customer service and the reps have always a friendly voice. Super happy with them and will always suggest them to anybody who needs a home warranty. They fixed my air conditioning unit and refrigerator.

Spoke with the rep for the repair of my swimming pool. Was so kind and polite. Even the repairman was so knowledgeable and polite. Everything was handled promptly and smoothly. Did not doubt them for a sec. They fixed the pool and I thought it was done, they even called back a couple of days after to check if everything was fine. Wow. Did not expect that. I was so happy. I made the right choice in choosing them.

Our furnace stopped working on a weekend evening. Waited patiently for Monday morning to call them up and surprisingly, got an appointment right away! I couldn't believe it. They offer such quick, friendly service! Would recommend them to all of my friends and colleagues at work. Such pros.

We had an issue with our air conditioner unit. Only just one call to Home Service Club and they took care of everything! The problem was taken cared of immediately and professionally. They did not leave our place dirty, which I really appreciated.

My air conditioner was making weird noises. Couldn’t sleep well at night. Good thing HSC fixed it right away. Now, I can sleep like a baby. Actually recommended them to my mom because she's also having trouble sleeping thru the night with her loud AC unit.

Great value for your money! Fixed my appliances in a jiffy. So glad my officemate recommended them to me. I think I'm going to call them again, my sink has been acting up and needs checking. I know for sure they're going to do a great job.

We did not know that the house we bought had hidden defects… Such a NIGHTMARE! Good thing we had HSC. They literally fixed everything and made the house feel brand new again… Saved us a ton of money. Thanks!

My water heater broke so we phoned in HSC and they were such wonderful people to deal with! Fast service and responded immediately within 24 hours. They tested our water heater and found it could not be saved. They needed to replace and they did just that. The next day, there was a new one and it worked perfectly well. First time with HSC and it was handled pretty good. We were satisfied customers..

Been really pleased with HSC. I refer this home warranty company to my colleagues. I have it on my own home and even got it for my parents. Mom and dad have no complaints and saved them a ton of money.

They fixed my refrigerator and the tech explained to me what the problem was and how he repaired it. Everything has been fine so far. They even called for a follow-up if everything was running well. I like how they handle their customers.

Satisfied customer right here! One day our washer wouldn't run a full cycle. It was having an error code or something. I called and they came right away, they did a bunch of diagnostics then cleaned out the line that feeds the washer. They did some kind of magic here. Now, everything's fixed and working fine. Would recommend these guys to my officemates. Surely, they would not regret it.

We bought a new home. Unfortunately, the boiler was not working properly and was using a ton of gas. Called them immediately to get it inspected and whoever set the original set up clearly did not do it properly. We got all the estimates from the right size pump to other parts like that and now the boiler seems to be in okay and in good condition. Such a lifesaver! Thanks a lot.

Worthwhile investment! Never doubted these guys. They deliver! They were recommended to me by my relatives. My air conditioner unit malfunctioned so I submitted a claim immediately. Reps were amazing and the tech guy fixed it quickly.

They're very polite on the phone, and guided you with what to do until the tech will arrive. Great job! Upon tech's arrival, he immediately went straight to his job and in a few minutes solved the problem.

Superb work. Such pros!!! Had a great time with them. Great customer service. Fixed my bathtub, sink in the bathroom and sink in the kitchen due to heavy leaking. Smooth transaction from start of the phone call to the repair job.

Such flexible warranty. Plumbing at home went crazy and immediately after calling them, rep came in and fixed the system. These guys are definitely worth it. Would highly recommend them to my relatives and colleagues at work.

I've been with them for the past few years and Yes it was worth it. Never been disappointed and yes I know when it is winter or summer that they have high volume of calls but you still can have a good transaction and job gets done and done professionally. With them, I know my household is protected and gives me peace of mind.

I don't know much about microwave ovens, so when mine wasn't working I called Home Service Club. The lady I talked with assured me the problem would be fixed before the day was done. A short time later, a technician was at the house and had the microwave working again.

My boss had actually told me about Home Service Club and their warranty plans, after his own experience with them. I checked into it and found the perfect plan for my home. Now I know that when I need it, I'll have the coverage to help save me money.

They never cease to amaze me, any time I've had a claim. The most recent one was for the dishwasher that was only four months old. The tech found a faulty door latch to be the problem. He put a new one in and the dishwasher works fine.

I recommend them to everyone! When our furnace stopped working, they had a service guy out to the house, who diagnosed the problem easily. He had it fixed in no time. Fast, friendly response all around, and a nice warm house again.

I called this company prior to purchasing the coverage, stated I was moving into a new house, and listed the items I would need to have repaired. The main issues were pool repairs and sprinkler system. They ended up not covering any of those items. I have had 4 additional claims over the last year. All but one have been covered. FYI, they don't work on the weekends, hold times are exhaustive, and agents are typically rude. I suggest going with another company. I am sitting on hold with them right now (15 minutes listening to the lady say how important their customers are). The website was down all weekend.

I couldn't be more satisfied with Home Service Club. I called them when my washer was leaking. The customer service lady was friendly and got a serviceman out fast. He found the problem and explained it to me in simple terms. He fixed it and I have had no more problems.

If you know you save money on repairs, why wouldn't you have a warranty plan with Home Service Club? I don't like spending more than I have to and I know that with my plan, I won't need to. Get a warranty and save.

This company is the absolute worst. I started a policy with them and about 6 months in, my clothes dryer stopped working. They contacted a repairman who never responded. After 2 weeks I called them and mentioned that this repairman had numerous complaints on the review sites about just this sort of thing. They told me not to worry about what people write and refused to send a different service provider.

From start to finish trying to get my dryer replaced has been a nightmare! Just read all of the 1 star reviews they reflect my experience. The final decision after over a month of waiting was to offer $150.00 to replace my dryer. This month we paid $58.00 for comprehensive coverage and $125 service fee just to be offered $150.00? They won't even send a check for us to shop! If I could give no stars I would.

Been a customer for 8 years. I've gotten a new: washing machine, dryer, dishwasher, ice maker, garbage disposal, water heater. Not to mention Tons of service calls. It's nice to know that my out of pocket is never going to exceed the monthly cost and the deductibles (at the time of service)!!!

My experience was beyond my expectations and I would recommend HSC to anyone and the electrician that they referred was great and he will be my choice for any future electrical needs I have that would not be covered under my warranty plan.

Thanks to HSC. All problems were been solved with my satisfaction. I am so happy now. All claims were reacting in minutes and repairmen were been at home within hours of filing the claim. The Home Service Club has a commitment to quality customer service. Please keep in mind to get great work from HSC.

It used to be that placing a claim with HSC was a nice experience. Waiting time on the phone was reasonable, claims placed online were handled promptly, confirmation of request was sent by email and the technicians that HSC sent were good. All of the above has deteriorated considerably in the last year. Waiting time is very long, claims placed online are ignored, no emails are sent. Instead, a representative will call (when they call which is not always), and not leave a voicemail with the required info and one has to start the whole process again.

We were wanting to air out our vacation home, but the exhaust fan would not come on. With a call to The Home Service Club, a tech was out quickly. He went to work on the fan and had it fixed in no time at all.

Only tried to use this 3 times in a year and this first appointment too over 45 days to get assigned. They claimed debris in the faucet stem as "routine maintenance" 60 days after the date of service. Second time they made me pay over $200 to clear a clogged drain (contract covers up to $500, they only paid 208). Third time was due to AC unit not cooling, they assigned it to a company that when I called to get on the schedule stated they no longer accepted work from HSC because they were too much of a pain to work with. There is no way to look up your service ticket or see where it is on the website, which doesn't have chat integrated. Any time you can you sit on hold for 45 min before getting "leave a message for a call back" that you never get. When you finally do get in touch with someone after about 3 days, they're horribly rude most times. I had 3 home warranty companies over 13 years - 1 horrible, 1 average, 1 great. This is the worst.

I highly recommend Home Service Club. Customer service is courteous and helpful. The techs that I've dealt with are friendly and they really know their stuff. The few times that I've had to put in a claim, everything has gone smoothly.

I have called, been on hold for hours and cannot get someone to service my AC. I will file a complaint in NJ on this company. I placed my request in April, I have called 5 times since that time. They finally gave me a number 908 259 9800. The company stated I must pay the full amount of repair for service and the warranty company will reimburse later. I stated. "That is not in my contract, I pay my deductible" and the gentlemen stated, "That is how it works." "NOT" As I am typing this venting complaint, I am still on hold since 5 pm. I truly do not like this company. Poor customer service, and the list goes on. My suggestion do your homework. Fool me once shame on you, fool me twice shame on me! Funny now it states no one is available to leave a message!!!

One very hot day, the A/C wasn't working. I made a call to Home Service Club and put in a claim. The serviceman that came out was friendly and got right to work. With one trip back to his truck for a part, he had it working again.

If I have to call Home Service Club with a question of any kind, there's never been an issue. Everything is done in a fast and friendly manner. I highly recommend them to everyone. It's nice to know that they are there to help.

I've been with The Home Service Club for a few years now. I've had to have my garbage disposal repaired and my stove replaced. Both times that I called, service was friendly and quick, with no issues at all. I am very satisfied with them.

We had been wanting a home warranty plan and checked into Home Service Club. The optional outside line coverage they offer sold us on getting one with them. We've experienced a repair of a water line in the past, and know that it wasn't cheap.

Home Service Club supervisor contacted me and we were able to resolve the issues.

HSC has been a pleasure to work with. Always available and always reasonable. Of course they always pay for the work in a very timely manner. We have never had to hassle down our payment. We look forward to a long and pleasant working relationship. Thanks HSC...

I would highly recommend! The staff was beyond helpful and it was nice considering the situation!! Raul was awesome and was on top of everything! I can’t say enough good things about my experience with HSC.

Stay far away from this so-called warranty company. If I could give negative starts that would be a start, they are not worthy of even 1 star. Hands down the shadiest home warranty company. No one ever answers the phones, emails or service requests. When they do they say they have given your info to a technician... and that technician NEVER calls because they are not even in business. We are in AZ and have been requesting service for now almost a month. The only reason we have this warranty is because the seller purchased it (they obviously were looking for the cheapest way out). Do your due diligence and STAY AWAY from this company they are a complete JOKE.

WARNING! My microwave stopped heating out of the blue. I set up a claim online and never heard back. I called a couple days later and was assured that my claim had been received and passed along to a contractor and the contractor would be in touch, they were just very busy right now. Days passed and I called again asking for the contractors info so I could call them to set something up. I was given info for a local company so I called and they said they had not received any work order and in fact they don’t do business with this company. Hmmmm ok. Called back the warranty company and after being on hold for quite a while they confirmed no they do not do business with them. I was assured they would get this straightened out and would get me set up with another appointment.

I'm glad that people like Home Service Club and their techs exist. I don't know a whole lot about microwaves, but they do. The tech had to work on the touch pad and before I knew it, it was working again. Thank you so much.

I never imagined that my microwave that was only six months old, would stop working. When it did, I called Home Service Club. A service guy came out and found that it only needed a small part. Easy fix, nice and fast.

I was hoping that the noise from the washer was nothing serious. A phone call to Home Service Club had a tech out to inspect it. It was a timing motor problem and he had the part with him. Within an hour the washer was working again, quietly.

When I purchased my home it came with a policy from the Home Service Club. I never had one before but it sure came in handy when the water heater started to leak. The unit was in the attic so I had drips from the ceiling. It was all taken care of by a plumber that was dispatched after I made the call.

HSC came through when our fridge broke down. I got up in the morning to a wet mess and called them for help. They sent out a technician and he determined that it was too old to fix. After taking turns chatting with HSC on the phone, I was able to select a new fridge which was delivered promptly. Thanks!

The Home Service Club has saved me a great deal of time and money over the last few years. I’ve had a couple of my older appliances break down. With HSC, you don’t have to wait for days to get the necessary repairs made.

I didn’t think we would ever use a home warranty company. That all changed when we moved to an area I knew nothing about. The first time I needed a repair person I had great difficulty in locating someone. My parents suggested getting a policy with Home Service Club. We ended up purchasing the standard plan. It made my life a little easier.

We bought a lake house for weekends and for family vacations. We like to relax and have fun there. The last thing we want to do is spend time dealing with broken appliances. I purchased a plan from Home Service Club, so I don’t have to worry about unexpected repairs while on vacation. I’ve used the service once so far and it was great.

I am so glad I purchased a warranty from HSC. Our heater did not want to come on this winter, so we called to get service and file a claim. Both were easy. The contractor came out the next day for repairs. He replaced the pilot light and it came back on. I just paid my deductible.

I like the Home Service Club for many reasons. The main reason is the service people. They are local and fully trained, so you know that whoever is coming to do a repair will be trustworthy and experienced.

I have owned three different homes in my life. I purchased coverage for each of them from Home Service Club. In my experience I have found that HSC is the best in the business. The service people they use are trustworthy and well trained. The customer service employees are very easy to work with as well.

Updated on 05/02/2019: Update from April 27 review. HSC is now threatening to investigate me, the contractor, and their own employee for fraud because I have not paid my $43 premium for 3 months. I was a customer in good standing for multiple years prior, and I paid over $3,000 for my share of the repair that was "covered" under their warranty. ALWAYS READ THE CONTRACT IN FULL, NOT JUST THE SUMMARY! The premium payment is being withheld through my CC company at my direction because the contractor has yet to be paid. Contractor removed their negative social media post after ongoing pressure from HSC. I continue to await full payment of contractor by HSC for work performed in November 2018.

I am on the go most of the time. If I have a problem with an appliance, it’s annoying to have to wait for a repairman. That’s not an issue with Home Service Club. The customer service people can give a precise time the repairman will arrive. I am also assured the repair will be done quickly and correctly.

A plan with Home Service Club makes for a “no hassle” situation when you need a repair. All I have to do is go online or make a call to get a reputable service tech to make a repair on any of my covered household items. It’s very convenient.

The garbage disposal in my sink would not operate. When I turned it on it smelled like something burning. I remembered I had coverage with Home Service Club, so I called them. It ended up I needed a new garbage disposal. I only had to pay a small deductible to have a new one installed.

I’ve tried a few different home warranty companies over the last few years. The one that served me the best was Home Service Club. The customer service people are easy to work with. The service techs are professional, prompt and courteous. They also have plans that suit different needs at a very affordable price.

The first time I used our HSC coverage is when the oven quit working. I had little faith that it was going to be repaired in a timely manner. I called the customer service number and they assured me that someone would be available that day. I was pleasantly surprised that a tech was at my door within a few hours. The repair was made and I was able to get dinner made.

We have taken out HSC warranty on our house after a previous really bad experience with another provider. I do not like to complain about service but when it's not provided it's reasonable to say something. We put a claim in for our Aircon, the diagnosis was done 48 hours ago, both myself and the service provider are both chasing HSC and they just don't seem to respond. They gave me an excuse they were awaiting a reply from the service provider when I had only just got off the phone from the provider and she confirmed that they had advised HSC by phone and email and left messages but no response. I phoned HSC and basically the lady on the phone had a tone of no urgency at all. Still awaiting a firm yes or no as to whether they will authorize the repair after 48 hours since the diagnosis. Poor response... Poor communication... Poor service. I await their response.

I love having the Home Service Club coverage. It gives me peace of mind that my budget won’t be negatively affected. It actually saved me quite a bit of money more than a couple of times when I had problems with my appliances.

Water started leaking from one of the valves of my water softener. I called and filed a claim with the Home Service Club. A contractor came out and did a great job fixing the leak with parts he already had in his truck. That was a LOT faster than I thought it would have been!

The first time I made a call for repair to The Home Service Club, I was reassured that I made a good decision by investing in a warranty plan with them. The customer service people were very attentive and made sure to follow up on the repair to make sure I was happy with the service.

I had a bad experience with a service warranty company in a previous home. When I purchased a new condo, it came with a Home Service Club warranty. I was very skeptical. I was using my oven and it wasn’t heating properly. They came out very soon after my call to HSC. I was pleasantly surprised.

I’m thrilled to have Home Service Club for my home. I have the worst luck with appliances and then there is always the problem of locating a repairman. With HSC those issues don’t exist. All it takes is one phone call to get a broken appliance fixed.

I have never had a home warranty service before. I was not very familiar with them. The home we just bought came with a service plan from Home Service Club. The dishwasher was not cleaning properly so I decided to call HSC. I was sure they would tell me it wasn’t covered. To my surprise the agent was very helpful and set up a time to send someone out to repair it.

The first home we bought was older. Some of the appliances that came with the house were also old. The most concerning of those was the outside air conditioning unit. I called a few home warranty companies and chose Home Service Club. I’m glad we got coverage. That AC unit broke down just two months later. It was repaired with very little expense to us.

The Home Service Club has been very beneficial for me. I am a very busy person and know how to fix most things, but usually don’t have the time. With HSC, I know that they will be here when they say they will and send qualified technicians to fix what is not working.

I really wish my mom would move into the guest house of our home, but she prefers her independence. To ease my mind I purchased a plan from Home Service Club to help with any problems that arise with her appliances. There were several plans to choose from so I bought the most comprehensive one. I’m glad to know that she’ll have qualified help when she needs it.

I have had a plan with HSC for about four years now. There were times that I didn’t need the coverage, but then there were times when the plan I got more than paid for itself. It’s all about peace of mind for me.

HSC really came through for me this winter. Our heater went kaput and we needed to call for help. Since I have a warranty with them, they set up an appointment for a local service person to come check it out. They cleaned the heater and replaced the pilot light and now it works fine. Thank you.

We bought an older home last summer and got a warranty from Home Service Club at the time too. When our oven decided to stop heating one weekend, I had to call for service. They had a local contractor come over and he did a nice job. He had to replace the pilot light and now it works just fine.

When my air conditioner was not cooling this summer, I called them to get some service. Because I had their warranty, they sent someone out the next morning. A very nice young man came over and after he refilled the freon, it was cooling fine again. Thank goodness!

When my hot water heater went out, I was more concerned than usual because I had guests over. I have a home warranty with the Home Service Club and this was the first time I needed to use it! The call to claims was very easy and I was assured that a plumber would be at my home the next morning. And they kept their promise! The gentlemen that they sent managed to get it working again just in time for lunch!

My stove had stopped working. Fortunately I had purchased a warranty with the Home Service Club so I gave them a call. A repair tech came out to see what was going on with the stove. There was a problem with the wring, which he was able to fix right there on the spot.

This company is a joke! If I could have given it 0 stars, I would. I purchased this home warranty as my neighbors in our newly built neighborhood began to experience issues with their appliances. I bought it and then found that my microwave went out. The service member contracted to come out and look at our microwave was very rude and unprofessional. The service took ten days even to get back to me, and if I had not called and pushed them to get someone out here, it would have never happened. This service is a joke. They came back and said my situation was pre-existing. My home is brand new and the appliance is just 1 year old. Do not waste your money or your time!

Home Service Club has won so many different awards for their service and I can see why. Out of all the companies around who offer this service, HSC has some of the best reviews and that is why we chose them. We've been customers for several years and when our furnace stopped working recently, we got on the phone immediately. Claire in customer service was friendly, suggested a couple of things that did not fix the problem and then told us she would schedule a technician to come out. We arranged for that and were happy to have a professional tech come fix our heating system. So, we only have this 1 call to them, but it went very well.

I had to give a star but they don't even deserve that. Do not go with this company. Below I put what contract covers. Washer broke and they won't replace. They said it lost value due to it being old. I found a $400 washer, as you see I can go higher and they won't pay. Their so-called supervisors do not help. They offered to apply $200 to my contract (yet they still charged my credit card). Bottom line is this is third time I called them for something and all three not covered they claim. They are a scam and nothing is covered. My next step is lawsuit. If anyone wants in email me.

Signing up for a home warranty with the Home Service Club was the best thing I ever did. My air conditioner went out on a hot summer day and they dispatched a repairman out to fix it that evening. Super fast service with no hassles.

I’m really happy that we have the services of the Home Service Club. My tenants at the rental property we own complained that there was no hot water. I went and looked at it myself at first and sure enough, the boiler was not working. I placed the call and they went ahead to dispatch a tech. The pilot light was broken and the man was able to replace it.

I have been a loyal customer with HSC since 2015 and never used their service. My washing machine was broken and the company sent a serviceman to my house but he did not do anything or say anything nor did I sign anything. After calling HSC for 2 weeks, I could not get an answer of the status of my claim. I finally called back on Last week and Was told that they will give me 181 dollars to buy a new 700 dollar washing machine. After paying for the new washer HSC did not send me my money but choose to apply it as credit. This also include paying 125 dollar fee without any service to repair the washer.

I filed a claim on Monday February 11th to get my clothes washer fixed. I called every day from that point to be told they are working on finding a company. I finally receive a call on Friday the 15th of February. They told me they found a company to call and set up an appointment. I call and set the appointment and not 5 minutes later receive a call Back from HSC telling me they had to cancel it. HSC couldn’t meet the company's requirements. I called again Monday to be told they found a company that could come out in 2 weeks. That will put me without a washer for 3 plus weeks.

I happened to click on an ad for the Home Service Club. I already had a plan with one of those home warranty outfits but I was curious what the pricing would be on the club’s plan. Soon I was contacted by a very well-spoken gentleman named Anthony who detailed their policies. I was sold when I realized that I could save half of the money with far more coverage when compared to the other place.

I'm very thankful to be a Home Service Club Policy Holder because my AC broke down. That same day I called and they came on that day to fix my AC. The next day they called me back to make sure everything was okay. I couldn't have chosen a better company.

The policy I have with The Home Service Club has helped me out a lot. I have everything in my home protected. The way they treat me is great. They listen to my concerns and provide a detailed answer. When my washing machine broke down, they arranged for a service tech to come over and fix it.

My dishwasher is usually quiet, making a soft humming. One evening, there was a loud clanky noise and the door was not closing the right way. I placed the claim with the Home Service Club and they sent over a repair guy. I am so grateful that it was a simple fix!

I’ve always hated washing dishes by hand. When I bought my first home, I made SURE it came with a dishwasher. During a heavy storm, the dishwasher filled with water and it would not drain. The smell was AWFUL! I called in my contract with the Home Service Club. They sent out a guy that specialized in dishwasher repairs and he took good care of the problem.

This past summer was hot and I am really grateful for my warranty with the Home Service Club. I have elders that stayed with me so when the AC died, it was not going to be easy on them! I called and they sent an AC Guy out and got it up in running within a reasonable amount of time. I was so happy I didn’t have to take my elders to an emergency cooling center! Thank you! This is one satisfied customer.

When we purchased our home it was as first-time homebuyers. The seller had to disclose certain things within the house that needed to be repaired or replaced. Of course, we had purchased homeowner's insurance but we also decided to purchase a home warranty with and the company we went with was the Home Service Club. Within the first three months in our new home, the refrigerator and the stove needed to be replaced and the hot water heater needed to be repaired. I would recommend this company to anyone reading this as you never know when you will need them!

I had researched several companies that offer the home warranty service. There were many that I crossed off my list right away just from the way they answered their phones and spoke. Next came the quotes and again, another batch was eliminated from that list as being way too expensive. I decided to go with the Home Service Club. The real test to see if that was the correct choice came later in the year when I needed the dishwasher fixed. From claim to confirmation of repair, these people are the BEST!

Dont ever go with this warranty. I have purchased it and had to raise a service request for my AC. It took 1 month for them to finally react to my request. And after canceling my warrant, they are not giving any refund. It is already 3 months and still they want me to wait for 30 business days. Customer service is horrible. Anytime you call them, it takes 30 mins before a representative talks to you.

I had to make a call a couple weeks ago because my stand alone freezer wasn't working. All my food was thawing out. I was only on hold for 10 minutes and when I talked to Samantha the first thing she said, was "Oh no! We better get someone out there fast!" I was scrambling to get some of my meats to my neighbor's houses so I wouldn't lose them. A repair tech arrived within 24 hours of my call and was able to fix the freezer. I had to pay a small deductible but that was nothing compared to the cost of all the organic meats I would have lost. It's because of service like this that I will never leave the Home Service Club. Very responsive and understanding of my urgency!

Never before have I met such a nice technician. Tim who came and fixed my furnace literally gave me an education about furnaces while he was working. I can't say enough about him and now I know what to look for next time we have problems with our heat. If all the service people are like Tim, I will be a customer forever!

We switched from another company I won't mention - we had a terrible experience with them. But now with HSC, we have every appliance in both of our homes covered. It's great, because 1 is a rental property, so it makes our job as landlord much easier. We had to file 1 claim and were very pleased with the service. Glad we switched.

We have begged them for payment for 6 months! HORRIBLE COMPANY. If you are a contractor, do not do work for this company!!! 27 emails and 8 phone calls. THEY DO NOT PAY!!! I have spoken with several different employees in their accounting department, I have sent all of them the invoice for the work performed, and I have spoken to supervisors, all promising to pay!

When it rains, it pours. And I think it always comes in threes right? First, the garage door opener and mechanized parts went out. I called HSC and a contractor came out to fix it. Second, same day the garage door opener was fixed, the garbage disposal went out. The day they came to fix that, the dryer belt broke. HSC helped us with it all!

I tried to do my own plumbing. I learned my lesson when I tried to remove the toilet in the guest bathroom. I snapped a bolt and broke the ring. That was my handyman attempt. I called Home Service Club. They came and finished the job and did it right. Thanks for getting rid of my headache.