Home Makeover Systems Reviews

I can tell you first that I have never liked dealing with sales people in my home because they want to oversell everything!! I know why I ask for them to come and I don't need the whole spiel!! Vito was the greatest salesperson ever. Not only did he sell me easily but his whole personality was wonderful to be around. I always ask how long it will take for this or that because I have better things to do! Well I can tell you that Vito could have spent the whole day at my house. Your company is lucky to have him. A very personable guy and passionate about his work. I love that. The guys who did the install were also great guys. So kind and considerate of you and your time. It was all around a wonderful experience and I would not just recommend you, I will praise your company and the people you have working for you. Thank you for a very enjoyable Saturday afternoon and Monday as well.

We were at an art show and there's a little contest where you spend for free credit. It was a part of Home Makeover Systems' sales pitch and we ended up having someone come over to do a presentation. The paint job is supposed to be an insulation job and it's supposed to bring our power bills down. It hasn't and that's after spending $10,000 worth of work done. The house looks great, they did a fantastic job on it, they came out very quickly, but we paid ten times as much as what a basic paint job would be.

We had water purification through Home Makeover Systems. We were happy with the sales pitch and the information they gave us when they came out. But now, we are not happy with any of the home products that they gave us. It's become five years of soaps that we can't use because none of them are anywhere near the standards that they promised. And it almost seems like every bottle is the same thing - they just relabeled it. I can't use it to wash dishes and I absolutely would not use the shampoo to even wash my hand. However, the installation was great. They actually did it faster than promised. The water is great but the products that came with it are not.

We had Home Makeover Systems do our soft water system. We were very pleased with everything and the service was excellent.

I purchased water softener system from Home Makeover Systems. The rep was good and pleasant and the installation went good with no problems

Home Makeover Systems was good, and would use them again. The sales representative who came out was also good, and the installation for the water purification system went smoothly. I would recommend them.

We had Home Makeover did the aluminum or attic installation. Their sales rep was pretty good and informative. He gave us all the information on the products and what it will and will not do. He did inform me of the product lines that the company offered though I was not interested in any other products at that time and still not interested in anything else. The installation team were also friendly. They answered all our questions and did everything that they were scheduled to do on a timely basis. They were very quick in completing their task. The quality of the work is good and it seems to have worked for a little while. But these extreme temperatures, there's nothing that could really cut the heat in the attic. But when the weather was a little cooler, it did work well.

I went to a show and there was a booth for the public, I signed and that's when somebody from Home Makeover Systems came over. My most recent purchase using them was a water system. When I have them, everything is a whole lot better. The sales representative was okay and the installation guy was very nice. He wanted to make sure I got what I paid for and that I knew how to use it. He was very, very professional. Overall, the experience was okay but they told me that I would be getting free soap for four years and I have just two dishwasher in washing the plate and because of that, I don't wanna recommend them.

We had an attic installation done by Home Makeover Systems. Their sales rep and installation team were nice. They came in and didn't break anything so it was good.

I love the water purification system I purchased recently from Home Makeover Systems. However, interacting with the sales rep was a little difficult. When I was buying the product it got slow when we got to pricing. It was a long negotiation and felt like a car dealership. Furthermore, I remember the salesperson telling us we can install the product anywhere, but when the installer came, he said that's not true and I didn't get to place it where I want to. But the installer was very knowledgeable and gave us the best recommendation that he could. I also had trouble when my referral credit was going to be denied. I got hold of the owner yesterday and made sure it got corrected, but it wasn't after numerous calls and aggravations with the staff.

One of Home Makeover Systems' client referred them to me. It was through her positive comments that made me decide to go for their services. Their sales rep came to our home and gave us about an hour and a half presentation and was able to answer all of our questions. For the questions she couldn't answer, she had someone she could call and get the answers quickly. She did a good job overall. The people in their installation team were also courteous, cleaned up after themselves, and did a good job. They were easy to work with, fast, and were able to work with our timetable. We had them put in a water purification system and it's of excellent quality. We're very happy with them.

We just moved into the house and thought it would be a good idea to have the system. We had the water test. So far, I like quality of the water purification system. You can really feel the difference. The water's a lot softer but we haven't been there long enough to really have an in-depth experience with it, but so far it's been good and we're pleased. The sales rep was also so impressive and was one of the reasons we went ahead and did it. He was exactly the right person to sell it to us. The installation team were great. They were focused on getting it done. I appreciated the fact that they weren't chatty and they just got right to the task, and were very well-informed and just paying attention to the job. Home Makeover was better than I expected.

The water purification system from Home Makeover is working well. Their team was very responsive. They were very professional and are a good group of people.

We wanted a purifier in our home and Home Makeover Systems was at an event that we were at. The sales representative was nice, and we set up a time for them to come. The system is great. However, the installation team sucked. First, it extends all the way back from the information to the financing that we had secured. They were told that I was not going to be able to be present during the install, but my husband was going to be there. They said "no problem." They showed up at my house, then gave my husband a hard time because he was no longer on the financing and he couldn't find any of the documentation which is incorrect.

I went to an art and crafts festival and Home Makeover Systems had a set-up there. They had a wheel that you spin to win something and I ended up winning a free cruise for two. Afterwards they contacted me to come and show me what they had and validate my cruise. Sales representative was nice and very sweet. After she showed me the water treatment system, I went ahead and purchased it. The gentleman who installed it was very nice and friendly too.

I purchased a house painter because the salesman seemed to give such a good sell. I cannot say enough good things about Makeover Systems. It was absolutely wonderful. The people doing the job were polite and friendly, seemed very professional and were easy to talk to. I just love it.

The sales representative from Home Makeover Systems was polite. He did the demonstration and everything worked out for me and my husband. The installers did pretty good too. They installed the necessary parts, did what they needed to do and they're very respectful. As far as the water purification system, I like it but I notice when I wash my clothes our water is still hard, when I take shower and wash dishes it's soft. So maybe I will give it more time and see.

Home Makeover Systems offered a free water sample so I just decided to go with it. Recently, we purchased a home water filtration/softener system from them. I feel really good about the quality of the product. Everything went well with that aspect. The installation guy was phenomenal, extremely thorough and patient even if we had a lot of questions. He took his time and did it right.

We love the water treatment system we got from Home Makeover Systems. It's great. First, the sales rep that went to our home was fine and did a presentation. They were informative. Then the installation team came and showed where he will put the system. It was a pleasant experience. I would recommend them to the people.

I contacted Home Makeover Systems just to see how much they could save me. The quality of the insulation installed is good. The sales representative was very knowledgeable and precise and didn't make it a big hoopla.

The Home Makeover Systems representative was knowledgeable and courteous and the installation team came on time and did the work on time as well. It has something to do with savings on the electric bill so I have to see if it’s giving me results after I compare it to last year’s power consumption.

I wasn't really happy with the after-effects. I love the system, but Home Makeover told us that we were going to get what we did not get. We were told that they would come out and deliver the salt and also that they would come out every six months to check everything, make sure it's working, and change the computer parts if needed. So we called for salt the other day, to find out there's a $77 charge for a bag of salt. Never once did they say at a fee. They also never told us it was for one year only. But the system is fine. It's doing its job and that's what I wanted.

The all-weather coating from Home Makeover Systems was very nice. We like it. The color combination is good and the quality of the paint job is also excellent. Moreover, the installation team was very courteous and helpful.

The insulation installed by Home Makeover seems to be what they said it's going to be. So far it's much more comfortable. The sales rep was very nice and knowledgeable. It wasn't as quick a process as we were originally led to believe. They said they would only be here for about half an hour but they were here for over two hours and we couldn't discuss privately what we wanted to do, whether we wanted to do it or not. We did feel a little bit pressured but we did it anyway. The installation team was very nice. They cleaned up after themselves. However, I felt rushed during the process. After the whole thing took place, next day they were coming to do this, and I have a three-day contract wherein if I wanted to back out of it I could, but I wasn't given that opportunity. I would have backed out only because I thought it was too expensive after I really sat down and thought about it. So in that respect, I don’t feel that good about this process.

I wouldn't recommend them to anybody even though we like their product. If we have known the company that was involved in, which was Southern Florida Water or something like that, we would not have bought because we did have dealings with that company before regarding the water and we were not happy. Home Makeover in reality misrepresented who they were. After the actual payment, that's when we found out who we were really doing business with. We've had several phone calls from Home Makeover Systems and others associated with them. We get two calls within 15 minutes and my wife told them we’re not interested. 15 minutes later we get another call back. I have enough with this company.

We needed a water purifier because we just moved into our home. I liked all the descriptions and the products from Home Makeover Systems, and it was slender than our last water purifier that we had before so we went for it. The sales guy was very nice and friendly, and knew what he was talking about. The installation people answered our questions very knowledgeably. They did the work with no problems. The guy came late in the afternoon and still started it, which was great because most people would just say, "Can we wait til the next morning?"

During a presentation at a festival at Lake Eola in Orlando, the representative said that if his company could make a presentation at my condo (I pointed to the condo 1/2 block away), Home Makeover Systems would pay for a free 2-day cruise to the Bahamas, including taxes and port charges. I called Home Makeover Systems today because I could not register online for the cruise as directed. I was told during this call that because I live in a condo on the 18th floor they could not give the presentation so I had to pay for the cruise port charges and taxes if I want to go on the cruise.

I was looking for a water softening system and Home Makeover Systems got something that I thought I’d be interested in. I looked online, checked things out, and it seemed like what they were saying was actually true. They were very nice.

I think that I may have overpaid for the coating that I bought from Home Makeover System. But the paint seems to be fine, I think it's going to be okay. At first, there were some repairs that had to be made. If my son-in-law had not been here to help look at them and to say that's not going to work, I may have had some work done that would not have been adequate. There's one thing though, I was told by the sales reps that they would be here to oversee the job and they would see that it was done just the way it was done, and I haven't seen them since.

The sales representative from Home Makeover explained their product, the features and benefits. However the installation team needed to come back three times, which was a little bit concerning. The manager came out a couple times and supervised them on the last so I would say the installation was kind of a hiccup in the process. It was just little bit more hassle than we were prepared for. Although they were definitely responsive and tried to fix things, I think there should have been more oversight on the installation from the company. You expect not having to crawl around in your own attic and uncover everything that they didn't do right. With the product and the price, people expect the job done right.

My experience with Home Makeover Systems is good. The guys that came over to do the work were awesome, they worked real hard and got the product on the windows. They ran out of the product though and took a while to get back. But other than that, it wasn't bad.

It seems like it's kind of expensive to what it is because I didn't know that all was just the lining but my insulation is fine.

Home Makeover & Purification - I received both items and was very happy with the salesman, the workers, etc, The only problem was the color. I received a sample that was to be green, and the end result was blue. I questioned the installers about the color and they said that sometimes that happens when you mix the colors. I like the blue, but it wasn't my first choice.

We had Home Makeover Systems do our house's paint and it was good. The sales rep was very good - sat down with us, went with the cover and helped me with the colors. The guys who did the coating were really friendly and did a good job. They explained everything that they were doing.

Things just kind of fell together for me and Home Makeover Systems. By the time they reached me over phone sales, I had already been looking in the area. I think the quality is good but it took some doing to get it there. I had to do a lot of the stuff that the sales representative promised to do on my own, which really upset me. It was like they took the lighting and all down, and I wound up putting some of it back myself. I had surveillance cameras. I told them I would take care of those, because that’s on me. The wires were hanging out. They spray painted them. I had to cut them off and put new ends on it.

I had the house coated by Home Makeover System and I like it. Their sales reps were knowledgeable and courteous and their installation team did good although one of their members was supposed to come back and spread the mulch but didn't so I did.

I'm enjoying the water softener filter. I find the water, ice cubes and my coffee in particular tastes a lot better. But there was this one gentleman in the installation team that I found his attention to detail was not very good. In particular, I was watching him do his work for the blind, and at the end of it, I went in back in the house and when I came back out, he had drilled a hole through my wall which I knew he was gonna do, and he came in the house and did so. One, when he did do the drilling in the house, he did not clean-up his mess to not spread in the house. Two, when he was done, and he was putting everything away, I looked in the house and there's a chip out of the blank wall. He did patch it but I had to remind him to patch that. In general, I'm very happy with it and I'm glad I can afford it.

I purchased the whole system from Home Makeover. The sales reps were very nice and the installation team did everything well. The price is very high but my experience has been very good.

I got insulation, and my water heater wrapped, and tin foil on my garage door to help keep the heat out and the cold in. The Home Makeover Systems installation team was very nice, especially the guy in charge. They cleaned up after themselves. Everything seemed to be very fine. They blew the installation in, and then sealed up the attic so I won't be going up there anymore.

We bought a water softener system and it's good.

I really wanted the water softener from Home Makeover because I’ve got really bad psoriasis. I like the product a lot. However, the first sales guy that they sent out got really defensive when we were just asking general questions. He also quoted a different price than what it's actually going to be. My parents' opposition did not get through and that's why they didn't show up. We had to call them the next day and find out. I wish that the information that they've given us was correct, and that one guy hadn't been so defensive.

Home Makeover Systems has been extremely easy to work with. They were very thorough in the initial assessment of the house, and that's good. I recently went to them for my attic installation. The guys that came were all very nice gentlemen, and did keep everything neat and clean and did a wonderful job. It was very good. There was an initial problem about the accounting office because of an accounting glitch. This was my fault and theirs. I signed an additional contract and cancelled it the next day. In the meantime, the money had been taken, charged against my credit card, and they were absolutely fabulous in getting it back and taking care of it. Al, the manager, and Beth in the accounting department, were so good and understanding and they handled it very professionally.

Home Makeover Systems came and did some installation towards our garage and around our solar water heater. It's pretty decent and it's doing its job. For my husband the bill for the job was worth it and the decision to have them come and do it was his. He decided it because I thought it was a good idea since basically there was gonna be insulating and we needed to have the garage insulated anyway. However, they offered us to have a system to place on our outside unit to assist us with the electricity and water heater monitoring and it wasn't available anymore. So they gave us a check for $100 and they promised him a loan that was zero down and zero payments for 18 months and instead he got a loan that was 5%, but he did have to start paying money right away. They gave him $300 check for that since it was a mistake on their part for both the paperwork and filing.

We got radiator reflector and tinted windows from Home Makeover Systems. The product was kind of expensive and I don't know if I'll really save that much money. My electric bill this month was more than it was last month, maybe because we had a colder weather but we'll see what happens in the next couple of months. The guys from their company were courteous but the work that they were doing is starting to come apart on my garage door, which I hardly use. It's just falling off by itself. I don't think they put tape on all the pieces that they stacked into the garage door when they installed it.

Home Makeover Systems was good. They were courteous and helpful.

I'm happy with the quality of the Puronics filters that I bought from Home Makeover Systems. Their sales representatives come all worthy. They talked about the system, and I like what I'm seeing so it was worth purchasing. I also talked to the tech, watched what he was doing and he finished up. He was pretty quick about the installation. I had a good experience.

I purchased from them the coating on my house. I'm trying to get used to the colors because it was getting dark so I really wasn't sure about the color but the quality is good. The guys that came in and did the work, the representatives, the financial explanation were good. They took their time to explain and didn't rush. You could understand what they were saying. It was good experience. I would recommend it.

Home Makeover Systems put in the insulation in the attic. Their sales representative was excellent. He knew what we needed. When he gave us the price, I explained it was too much. He then went outside and talked to his boss and got us some kind of handicap discount because I have a disability. And that put it in our price range. He didn't rush us, gave us time, went outside and walked around while we talked. The installation team came on time, did their work without any fanfare and was very kind. Each time they finished an area, they would come to my husband and ask us if it was okay with him and it was good.

We had Home Makeover Systems install insulation in the ceiling and roof and I find that it has good quality. Their sales representative was knowledgeable and explained the products. The installation team was courteous and cleaned up after themselves. I had a favorable experience.

We got the attic insulation, a water heater wrap, and the insulation on the garage door about a month ago. The sales representative was a gentleman and he brought along with him I think somebody that was in training. They were both very nice and thorough, seemed to have a lot of knowledge about the program. Good interaction. Two men came to do the installation. My husband would check to see how they were doing. Everything looked good and they were very efficient, thorough and cleaned up their mess. I would recommend them. It was a very positive, good experience.

Someone from Home Makeover called me offering some service. They didn't really say what type of services but they called me and ended up sending somebody to my house. The first guy that came to my house was really, really nice. I purchased the exterior protection paint because he made it sound wonderful -- that it's going to protect my house, etc. Other than that, I've had the guys come out here and paint. It took two days to finish the job but I like the paint job. It's cool. I don't know though that it's worth what I paid for it, but I've already agreed to everything, so whatever. But the people were nice. It also took me a long time to get the contract. A couple of months later, I literally had to remind him I still don't have the contract. And then he dropped it off at my house. Other than those, it's been okay.

We bought a water softening system from Home Makeover Systems and we're very happy with it! Everyone was very professional and did a great job. The guy that came out, did the presentation, got us interested to make the purchase did a very good job. Then the installer was helpful in answering our questions. We received the products that we were promised.

Home Makeover turned my well water into a treatment plant and I have good water.

The product is good so far. The sales rep was very knowledgeable, and there was just one guy who came and installed.

Originally Home Makeover called and I thought he said he wanted to come out and see if they could save us some money on our electric bill. So I thought it was somebody from the electric company. And when they arrived the following day and I found out it really wasn't from the electric company, but they acted like they were kind of associated with them, he said that he could still save us some money on our electric bill. And so we let him come in and talk to us, and he sold the product. He was a very good salesman. And I'm hoping that it will save me money on my electric bill but I don't know that it will.

My husband had been wanting a water softener for some time and the salesperson from Home Makeover Systems was the first who ever came out and talked to us about a water softener in many years. He presented the product in a good way. He very appreciated my husband's military service and I think he gave us the best deal and it looked like a good product so we bought it. He was very good.

Home Makeover Systems did a complete mobile home paint job. I know it's a good paint and is supposed to last 25 years. But it's more money than what it should have cost - it was my fault, it wasn't theirs. They explained to me everything and did what they were supposed to do.

I got a Home Makeover Systems because I got the impression that it was a complete hose filter and I wanted to get pure water coming inside the house. I'm not very happy about it because there are other little things that happened that I wasn't aware of. I got a letter from a company telling me about credits because I got the products. I haven't called them and find out exactly what was it.

I'm still waiting for my warranty from Home Makeover Systems. I am disappointed with the fact that I called them up in the first part of January, then they assured me I got a 25 year warranty. I am upset about this here that I have not received it yet. Somebody came to my house the other way and wanted to look at it and I showed it to him. So that part is good. But if I don't get the warranty, I'm going to contact Better Business Bureau.

I had a already gotten a couple of estimates on painting my house and different things. The front of my house had some wood that needed to be replaced because it was rotting. There were just a couple of different things that I knew would cost me more money in the long run. Since I'm retired and I had no intentions of doing any work myself, I decided to have Home Makeover do it. Everything came out really wonderful after the make over. They fixed the front where the wood was rotting. I was happy with the work and the warranty that I don't have to do anything. Everyone was nice and polite. I also liked the fact that they cleaned up after themselves... A lot of people don't do that. They were good and I'd definitely recommend them.

Home Makeover Systems painted the outside of my house. They did a very nice job - cleaned up everything and it looked very nice after they were done. The sales representatives were very friendly and reliable. When I try to get a hold of them, they were very responsive. The installers were also very pleasant and did everything I asked.

I had Home Makeover Systems do the paint job for my trailer. The quality was fine but the people that were here to paint it sucked. He didn't like taking directions from me. When I asked him to fix something, he would do it very reluctantly. I was not happy with him at all and there was supposed to be a supervisor right here every day checking on him and that never happened. And I haven't heard from him since.

Home Makeover Systems were professional and very nice. It was a very great experience.

I got a postcard in the mail from Home Makeover Systems when I moved in to Groveland, Florida from New York. They offered me a gift card and I couldn't stand the taste of the water that was coming out of my tap so I was interested in looking into a purification system. Long story short, I bought the purification system and I am happy enough with the quality. I had real trouble in the beginning but they sent somebody out and they had to change the filter (the filter was bad and the water coming out of my tap looked like chocolate) and so far the water purification system is okay. However, everything else is bad. I’ve been made a lot of promises. None of which has ever come true except the installation of the apparatus itself.

Home Makeover Systems called me on the phone. I wanted someone to check my attic and they said they would. They did a good job. Quality of the products and service is very good. The installation team was very polite.

Home Makeover Systems called me for some kind of marketing. We set-up the date for someone to come here and talk about installation then they showed up on that date. They did the installation and were going to do the all-weather coating on the outside of the house a week ago. It was pretty good. I just had an issue because the carpenter came without a ladder to make openings in the ceiling and there were some other issues too. Somebody came in and they forgot to do 3 windows. We had to have them come back. They didn't get installation in to the sunroom, so they had to come back for that. That's all been dealt with though. They fixed everything.

I bought the water purification from Home Makeover Systems and it's perfect. Everyone from the company was good, from sales representative to the install team. They delivered everything that the salesman told me. Everything seems to be perfect. I would recommend Home Makeover System.

I got a phone call from someone, from the Marketing arm. Big company is in Longwood, Florida and I live in Maitland, which is a suburb. My air conditioning guy is a big proponent of insulation. He had said "You know, now that you have this new air conditioner, you need to protect it by getting insulation." So I had the insulation put in my attic by Home Makeover Systems. The installation team and the sales representative were very pleasant and cordial. Everything was done very well. No complaints. The installation team was in and out really quickly. I thought it would take a little bit longer but they were done fast. Their work was excellent, very good. I could actually tell relatively quickly after the installation was done that it was cooler because I live in a condo so it's upstairs and the air is circulating. The air in the first floor is moving around. It was very noticeable. And I'm not inclined to put the air conditioner down to 73.

My wife saw Home Makeover Systems in a craft fair. They contacted her after she was home and sent somebody to talk with us. They did the insulation for us. The sales representative was a very nice individual and very helpful and the installation team did an excellent job. They were in and out in a very reasonable period of time and didn’t leave a mess. Overall, it was an excellent product and very good people.

The electrical company recommended Home Makeover Systems to me. I purchased the insulation. I just had it done and I hope it works alright. The sales representative was very good and I thought the installation team was going to come at a certain time and they didn’t come, and I had to wait. But the main thing, I got it done and I’m very happy with the work. If I was going to get anything done, I would certainly call them again. I would recommend them to a friend. I thought it was really good myself.

The quality of the paint job Home Makeover Systems did for my home was very good. The reps were knowledgeable and explained everything. The paint team was very knowledgeable as well and were willing to do what was needed. It was a very good experience.

Somebody from Home Makeover Systems called me and came over to offer a service. They offered painting the house. The salesperson has the usual sales tactics. We took the offer because we thought it would be a good deal. I was angry with my experience. Once the job was done, I never received my manufacturer’s guarantee. I made a lot of phone calls to them and never got answered back.

They painted my house. They were all very nice and professional and seemed to know what they were doing. I am satisfied.

Home Makeover Systems did a good job in our attic and they cleaned up after. We're very happy with it, so far and do tell our friends about it.

I got an all-weather coating from Home Makeover systems. I always painted my house myself before so there’s the smell and the type of material I used sometimes just flaked away. But with Home Makeover I had no ill experience with the smell. It was neatly done. The team from Home Makeover was working hard to get it done rightly and the color was what I wanted. I was constantly called by the workers to ask me how I liked what they were doing. It also dried very fast. Some other paints take so long to dry and the smell is there constantly. I’m very, very pleased with them and the way they did it; it was done fast. I have no complaints about it. I'd recommend it to anyone.

We got a water purifier from Home Makeover Systems. We had someone come and told us there was no water purifier or water softener, so I'm confused as to what we really have. But whatever it was, it's great. The installation team was fine. The only issue we had was with the representative who sold us the equipment. When he first came, we felt like he got upset at one point when we were like, "Oh, can you come back?" He was like "Oh, no," and was very adamant about making the sale and he kind of got a little loud at one point. But other than that, he was okay but maybe a little pushy. Either way, we're gonna be shopping around and buy from whoever gives us the best deal, and he made it seem like if we didn't take this right now, that deal would no longer be available to us. We didn't like that. But the system itself is great.

We were at the Tampa Builders Show and the Home Makeover system looked interesting. It was something that we had talked about before so we stopped at a booth and we talked to them and they had a guy call us a couple of days later. We got the installation of the radiant barrier. I think that the product was good but the installation was botched. They did a pitiful job when they came the first day and I sent them some pictures of what they have done. The gentleman that handled it immediately talked to send the information on the pictures to the vice president for operations and then I had the general manager from the Tampa Bay area come over here with a crew and fix what they had screwed up. It was a stressful experience.

I gave Home Makeover Systems a call because we're having problems with our water, like it wasn't coming out strong. We were told to take out our filter; it's a really old filter, so I wanted to get a new one. Home Makeover's water purification system is very good, and has been great so far. The water is softer and our clothes smell nice. Their sales rep was great and very informative. He made it easy for us to decide. The installation team was good also. They were quick, and they were very nice.

We purchased a water purification system from Home Makeover Systems and so far it's been great. It's what we're told to expect and it's been that way. The representative we had apparently wasn't in sales. He was a trainer and was very knowledgeable and very good. The installer was great. It was a very informative, honest and excellent experience and very quick service.

I got a water purification system from them. It doesn't seem to be doing everything that they said it was gonna do. I had a water test done outside of that, and they were talking about how filthy the water still is. I’m not necessarily angry, but I won't make a recommendation to anyone for something that doesn’t work.

I purchased a package deal where I got a blown-in insulation. They wrapped the hot water heater, put some insulation on the inside of the garage door, tinted some windows. There were two different groups who came. One whole different group did the blown-in insulation which quite honestly, I think was subcontracted because they didn’t look like they were part of the Home Makeover. They were a different company. So they probably subcontracted that. Only one guy spoke English. And then the other guy was one who did the film on the window and he seemed to be the one that was in charge. He was very knowledgeable. He was a perfectionist but I guess if you put film on a window, you have to be. It took him forever to do two windows which just amazed me but it wasn’t like I had to wait on him.

Home Makeover Systems was advertising where you get the gift card for something for being a homeowner. So we called them out and then let them do their presentation and we became interested. The sales reps were really good and very helpful. They even gave us some discount on the coupon and some other things. I haven't had a chance to use it yet but it seems like they offered things that were good for us considering we had just moved and spent that type of money. It was very good. Their installation guys were very good, too. We got their water softener and the quality of the water has been very good since we had it. Overall, the service we got from Home Makeover was really good and informational. I learned some things. I would definitely refer them to someone else.

I was told I would be given a gift card if I called Home Makeover Systems so I did. I purchased the water softener and it works fine. It's exactly what the guy said it would be so far. The guy who came and tested my water was really nice. He made it easy to understand what's going on.

So far our experience with Home Makeover Systems has been good. The water was hard so we got the water softener from them and it's really good. Our interactions with the team was all positive. The install guy did a very good job. Home Makeover System is an excellent company to deal with.

They came to our house and they were very pleasant. They did some little demonstrations with the water to show that there was sediment in the water. So then we bought it because it sounded like a good product and they gave us a good price. However we're not really sure how well it is working. I'm not seeing the big difference that the guy told us as far as with suds being in the shower. I did notice there was this difference in the taste but I have a tabletop, little ZeroWater pitcher. It has a little meter on it. When I tested against that, it still shows a very high level of something in the water. So we’re not really sure that it’s doing all that much. We can’t really tell.

Our experience has been good. I liked the job they did.

It was very good and all the people we worked with were very professional. The guy who came and did installation was very thorough and even came and did a test of the water after he was done installing. I would recommend Home Makeover Systems.

It was pretty good. It’s my first time, so I'm trying to see how it works and I’m learning.

There were things that I was promised when the Home Makeover Systems gentleman was at the house to sell it and the thing that came out took a long time. We had to call them. First, they promise you a dinner for two gift card that was supposed to be given to us at the day of the sale. Then it was supposed to be given to you after they install it, and later it was going to be when the gentleman came over to go over the finance papers with you, but he never showed up. He gave the guy who installed the system the paperwork and I had to rush through that because we were supposed to do that at 6 o'clock in the evening and we had other things to do at the time. Somebody eventually called me back and went over it.

We purchased the water purification system from Home Makeover Systems. It works and I like it. The sales rep has done a very nice presentation. And then the guy that installed it was very nice and helpful and answered any questions that myself and my wife had. Everything was good.

I’m satisfied with the product. But the way the situation was handled, the way that they handled the customer, I was not satisfied.

We got a water purification system from Home Makeover Systems. One of their representatives came here. He made a demonstration of how the product works, what does it do to the water, what kind of water we were drinking and all of that. He was here for about two-and-a-half hours, maybe three. We had a lot of questions for him. We’re going to buy something... we want to know if it works or not... If it’s worth it. We had a really, really good time. Interesting conversations. He answered all the questions we had to our satisfaction. We signed a contract with them and now we can taste the water instead of tasting other things in the water.

The water filter from Home Makeover Systems is working great. Quality is above average. When I was doing the purchasing, I was told that they were going to be supplying the salt every month. Nothing is being supplied now and it's over a month now. I don't know if it's true because he said that they'll be supplying that every month for five years.

I bought a home and had a Home Makeover Systems flyer in the mail. On the flyer, it had a free promotional and when the rep came here, he tested the water. I already knew the benefits of purified water, so it was something that got me interested. I love the water purifier. I was supposed to get a website to get chemical-free soap and things of that nature, but I haven't received the website or any emails. He said as soon as my paperwork went in, they would be calling me with the website code and I could order; I had supposedly $700 worth of credit. I did call them and left a message.

We purchased two water purification systems from Home Makeover Systems, one for the house where we have city water and the other was purchased two weeks ago for the one with the well. They had called us and wanted to stop by and demonstrate the product. We had two different salesmen come but they were both nice young men. The one over at the well, he had a lot of work to do, and he was good. There's only one thing: we have two receptacles for the one in the house and none for the one with the well. They said they would take care of it but it hasn't been done yet. We got some detergent with the first system and supposedly rewards points for the second but I don't understand what it's about. Other than that, it seems to work well. We’re satisfied with it. My husband likes the fact that the water is so much softer and it doesn't leave water spots on his car when he washes the vehicle. It was an excellent experience.

I bought the Puronics Water Softener System from Home Makeover Systems. It's a good product. The sales representative was good and explained the product very well. The installers were wonderful. Home Makeover Systems did everything they said they were going to do and I was very pleased with the whole experience.

I like Home Makeover Systems. That’s why I got it. I never went up in the attic and looked at it but they told me it was good so I just took their word for it. I’d recommend them. But I want to benefit from this. I haven’t really seen that yet on my electric bill.

They were very nice, friendly installers. They came in, they were very polite. They did their work, cleaned up and left. They were very good.

I was trying to bring my electric down so I recently purchased the solar shield from Home Makeover Systems. The salesman followed up to make sure the installers did their job properly. The installers were very good. It was a very good experience.

Somebody from Home Makeover Systems called and my wife talked to them about the attic insulation that we had been meaning to do. The salesperson Chris came by and discussed the heat barrier and painting with us. However, there were some things that he should have told us but didn't and should have done but didn't. There was a big problem with getting it done and little things that I'm not happy about. For one, they owe me a monitor for the light meter. They told me it would be two weeks but it has been a month already and I haven't heard anything yet. I feel there were some things that were done sloppily and it was a hurried job because of the weather.

We purchased the hot water heater and the thing in the attic. They were all nice - the workers and the guy that talked to us. Everybody was really good in explaining everything. They all did good work and didn't take long. I'm really happy with it.

With Home Makeover Systems, everything's fine. The sales representative just called me and they were just talking about the energy-saving thing. They were very polite and professional. I thought about it for a while, then I had them come out and talk to me about it. It sounded like a good deal. Then the installation team came to my house They installed the energy stuff in my attic and on my garage door and they wrapped my pipes and my hot water heater and everything with their reflective stuff. They seemed very nice. I actually was working and my son was here while they were putting everything in, but everybody was nice. I came back home, talked to the guy, made the final purchase and checked everything. He was very nice, and I was very satisfied.

I decided to have Home Makeover Systems redo our attic and the water heater. I asked them to paint the outside of the house and do the four windows in front of the house. They came out on a Monday. I was home by myself with three kids, one of them was seven months old, and so I had my hands full. I had to sign papers before everything was done and I didn’t realize they weren’t supposed to move stuff. That was my job but nobody told me that was going to happen. The guys said, “Don’t worry. We’ll help move everything.”

Had a great experience with Home Makeover Systems. The only problem we had is they couldn't put the water softener where we wanted it due to the strange plumbing that we have. It was kind of confusing and they didn't have a whole lot of choice, but my husband had a few suggestions and they listened to him. So they worked together with my husband and me to get it installed the way we wanted it and we were happy with it. We called them about two weeks later to do an adjustment, and they showed up probably not a day later they came out. They were all very friendly and helpful. Anytime we had a question, they were quick to answer it. They took any suggestions that we might have.

I've had a bathtub and some insulation put in by Home Makeover Systems. I recently purchased the radiant barrier for the attic because of the heat and humidity and I think it's wonderful. My air conditioner has not run as much and the temperature can be higher. The sales representatives were very good, too. Also, the installation team was the nicest group of boys I have seen in a long time. My experience was very interesting and very rewarding.

I signed up with Home Makeover Systems for a reinstallation and it hasn't done any good for me that I can see. I had a friendly afternoon with the sales rep. But the installation team came in, blew the installation up, cleaned up and left. They overcharged. They did a $100 job but it cost me $**.

I first heard about Home Makeover Systems from the home show. I went there specifically for a water softener, trying to find a deal and they were just the best company for that. So I got the water softener from them. Besides the price, everything else I love about it. Anyway, the sales representative that came here to the house was very polite, very informative, just went over everything. And the installation guy just came to the door and asked me where I wanted it. I told him where I wanted it. He did his job, got it all done, cleaned up, and showed me the unit and how it works and off he went. Now I'm just enjoying the fact that my water isn't so hard and I'm not getting granules in my water as we try to drink. I'm satisfied with my unit.

I had horrible water and it's been about 2 months now since I purchased the water softener from Home Makeover Systems. Their product is good.

I’ve been thinking about redoing our bathroom in our old trailer for the last six years. The bathroom had pressed wood and it was starting to crumble. We went to Wal-Mart and Home Makeover Systems had a bathroom display there with the showers and tubs. I filled out one of the little paper surveys that they had there and threw it in a dish and then they got in contact with us. I finally decided to do it. We had a new bathroom redone and got a big hot water heater put in the laundry room. Home Makeover got it done, but we haven’t used it yet because we left. It would be nice when we get back, going home to a nice new bathroom versus the old one.

Home Makeover Systems called me up and said, 'Do you want a $25 gift certificate?' I said, Sure. And then I spent $**. We've only done half the installation, which is our fault because we were holding off because of something, but so far we're quite happy. The sales guy was awesome. He seems to really know everything about everything, was easy to talk to, big fun and entertaining. I had lots of advice about all of our projects, not just this one, so I like him a lot.

Home Makeover Systems did a good job. I didn't have any problem. The sales rep was very helpful and very nice. He explained a lot of things that I need to know and what to expect. He showed me where some of the stuff in our house was not working, so I went from there but I did not purchase a lot of stuff because I am not working. He told me in the long run to look at those things that needed to be done, like the air and the caulking. They were all very pleasant to me.

I was looking around for a way of doing my mom's bathroom because she needed a handicap bathroom. She's not able to take a shower by herself, and our particular shower was too small because there wasn't enough room for us. Her particular shower had a garden tub and there was no way she could get into that. I happened to go into Walmart and Home Makeover Systems had a bath set up in there. I took one of their cards and I called them.

I bought the copper attic shield from Home Makeover Systems. It's supposed to reduce my energy consumption but I'm not seeing much result actually. The sales guy was great - professional and kind. But the people that were supposed to bring my light bulbs never came back. They brought the wrong light bulbs and he said, "Oh, okay, I'll go get the right ones and I'll have them dropped off." I never got my light bulbs. The installation team seemed like good kids and they cleaned up after themselves. I'm disappointed that they didn't give my light bulbs and that I'm not seeing the energy savings. I'm happy with the people, not the product.

I got a call from Home Makeover Systems about evaluating my water quality and I ended up ordering a water system. I'm very satisfied with it; it's been great. They came and they gave a demo, they did some water testing and they did a demo of the products. They're very professional. Also, the person who installed it was very knowledgeable and answered our questions. He was very pleasant. The people that I worked with over there were really personable, very nice and worked with us on what we could afford and do. We're very satisfied with their service. They're great to work with. They supply good quality products.

It was a phone solicitation, and my wife agreed to talk to somebody from Home Makeover Systems. They came on an evening after I got home from work. We had the ceiling and garage insulation done. I'm satisfied with the insulation in the attic but not with the insulation on the garage door that they said they'd put on there - it's all filled off and hanging in strips. We've called about it twice now and they just come out here and tape it up and it falls right back down a day or two later. So far in two months, I haven't saved anything; as a matter of fact, it has cost me about $25 or more on what we usually spend and the other bill is about $35 more. So far, I've been paying for a dead horse, but hopefully it will get better. They did about 60% of what they said they would do.

For the most part, I'm satisfied with Home Makeover Systems. My only complaint is that it's still not finished yet and it's been a couple of months. I got the water softener system and they put that the next day. I also got a shower enclosure and I'm still waiting on that to be finished. They, for the most part, have been good. The problem I have with finishing the shower is with a third party - the people who are doing the glass doors. That's where the hold-ups have been so I've been getting on their case to try to get this moving along. They took my money months ago. And Home Makeover Systems keep trying to sell me insulation for the attic which I find to cost higher. He wanted $** to put the insulation up in the attic but I could go to Home Depot and get the stuff myself for under $500. Except for the glass contractor, people who came out to my house and did the work were very professional and did a good job.

I learned about Home Makeover Systems through a postcard I got in the mail saying that they were gonna give me a gift card. So I called asking what it was about, if there was a catch, and they told me what they do. I needed something like that, I needed the fellows to come over and tell me how I can improve my house. They insulated my windows and they also installed the water treatment systems. The water treatment is great but as far as the window insulation, I really haven’t felt that much of a difference from before, and I thought it was extremely expensive. I actually regret doing the windows because they charged me two grand and they told me that it would make a huge difference, and it really didn't at all. But it is what it is.

I first heard about Home Makeover systems because I got some coupon in the mail. My husband was a chemist many years ago and he’d tell me about things. When I was listening to the gentleman that was telling me all about this stuff, I was going, “Oh, my gosh, it sounds like my husband.” So I said okay, because he had told me they didn’t have anything out there when he was still alive. We had bought a few homes and we were trying different systems and different stuff, different cleaners and everything. I’m very happy with everything and I was really surprised at some of the stuff the sales representative was telling me about, because I just heard it from my husband who had been a chemist. We talked.

My wife heard about Home Makeover Systems from her office. She has her office in the community. Their product is excellent. The gentleman that actually came to the house to demonstrate it and gave us all the information was excellent. Very detailed, answered all the questions we had. Amazing. He shared a lot of details and a lot of knowledge that he had about water systems and what it can do for you, how beneficial it is. Everything was smooth during the installation too. Just took longer than we thought, because they said it would be a couple of hours but it was 6 hours, I believe. Other than that, it was great. Absolutely great experience.

The service was done in a timely matter, and very happy with the technician.

They did a great job on servicing my water system.

The techs were very nice and the installers were also very nice. They were on time and polite and they were pretty fast. They cleaned up really good when they were done.

What I like about this company is that they were very attentive and very prompt, also the guy that came to see us was very knowledgeable about the products and that gave us confidence that he knew his subject matter. He did a very thorough survey of our home and knew what the issues were. That made it easy for us to say yes to the proposal even though it represented a significant investment, as far as we were concerned. What really made us happy was that they were able to install the next day - that really impressed us. The installation people were polite, tidy and efficient. They did a great job.

Mr Moses, I believe God is going to do great things in your business you have never seen before, because of your obedience in helping me in my time of need. Please, say a special thanks to Chris your salesperson for his hard work. Also include Ryan, Javier & Johnny. And hope no one was left out. Thank you all for your hard work, and a Job Well Done!! Keep up the good work hoping others will appreciate the help and be satisfied. God Love you all and so do I. Lots of Love.

We installed the water system into our home. We at the time were expecting our baby boy. We were concerned with the water in our area and decided to look around. We had quotes from several other companies. Even though Home Makeover was not the cheapest, they made us feel like family. From the salesperson, to installer, to office personnel everyone was polite and courteous. I have had the system for 2 years now and are very happy. I would recommend this system to anyone that is looking to drink purified water.

I don't usually write reviews but I liked this company so much I figured ok... why not. I have lived in Florida my whole life and the summers are just too darn hot for me and I run my a/c 24/7 so my bill is really high every year. I let a rep come out and give me a demonstration for attic shield and was impressed. My house is older and I didn't think there was a lot of options for me to cool it since I bought a new a/c a little over 2 years ago and it helps but the bills are still too high. Too make a long story short I ended up getting this attic shield installed and look forward to the lower electric bills that will be coming my way. The company also wrapped my hot water heater and my garage door so that is also helping. The installers were clean and polite. I like this company and told all of my friends about them.

I purchased the Super Attic Shield - my electric bill in the summer being on a farm was 350-450 a month. We new that we need to save money some how. We received the post card in the mail and figure why not call. The sales rep that came out was very knowledgeable and polite. He was not pushy at all. He addressed all our concerns. The installers came out the next day, they were very intent to our request and did an excellent installation. The customer service rep that came out and had us sign the financial paperwork, was polite and answered all our questions. We have had the installation for about 6 months and are pleased to say that the our bills dropped, we have a savings each month that we can put into great use living on a farm. We recommend this product to anyone that wants to save electricity and help out.

I purchased the water system first a few years ago. I cannot live without my water system. I notice when I go on vacation the difference in the water and cannot wait to get home to take a shower.

We had wanted to redo our bathroom for a long time and there was an opportunity so we had Home Makeover Systems come down and give us an estimate. The sales representative was a nice guy and he explained everything. The installers were very nice people as well. We just chatted and they answered any questions. We've had a couple of issues and they've only had to come back once and take care of what they did without any problem. And we have another issue which they're supposed to be coming and taking care of here in the next day or two. The bathroom makeover looks nice. They did a great job. The people themselves were great. They have stood behind the product like they said they would when we had issues.

There was a Home Makeover Systems representative at BJs offering evaluations on bathrooms and I said I wanted to get one so I did. I purchased a bathroom renovation and it was all good. They came in, explained to me what was going to happen, showed me what was going to be done. A very good experience. Natasha let me know what was happening and I was happy with it and went with them.

The sales rep from Home Makeover Systems was okay. The installation guys did the job pretty fast. They came and tried to do it in one day on a Sunday from like 8 o'clock in the morning until 9:30 at night. I’m ready for bed and these guys are still working on my bathroom so it was a little tough since I got to be at work at 4 o'clock in the morning. They also left a lot of crap in the yard. They didn't finish it. They were supposed to do it in two days but they couldn't make it in on a Saturday so they started Sunday morning and just worked until 9:30. They left a lot of the sheet rock exposed and I had to refloat it. The floor didn't reach it anymore and I had to re-caulk that and put in new tile. In other words, there was no wow factor when I walked in.

Johnny arrived timely and worked hard for about an hour. He was very neat with his work and very professional. He was very pleasant to work with. Thank you!

Either 2 reps of the company blatantly lied to us or they incorrectly applied for our loan. When we called them out and asked to get what we had agreed to they would do nothing for us. It is incredibly hard to get a hold of anyone or to get them to call back, and they refuse to make this right. All they did was tell me what I could do, not what they would do or try to do to make up for feeding us these lies. I have nothing against Puronics (still waiting to see if there will be any reduction in my electric bill and if that will offset the cost of all the salt we have to buy for the system), just HMS. I will not work with them again, and strongly encourage everyone else to look elsewhere.

My husband set up an appointment with Nima and at the last minute we had to cancel on him. Nima was very understanding and worked with our schedule and came back on a Saturday afternoon. He went through the demonstration and product brochure with us, but didn't seem like he was reading from a memorized script. He took the time to listen to us and answer every question we had. He was personable and friendly without seeming like he was pushy. There were no false promises or overly pushy sales pitches. He knew and believed in the product and overcame our objections with facts and knowledge. Installation went smoothly and was done quickly. We've only had the system a few days, but can notice a difference. We are happy with the company and the product!

When I bought my Home six months ago, I purchased to have pre-installed the water softener pipeline, because I was recommended to have a water softener by my Realtor knowing how the water quality was here in Florida. So I start looking for a water softener in Home Depot, Lowe's and over the internet. But I did not know which one to choose. One day a sales advisor knocked at the door and guess what, it was a salesman from Home Makeover Systems. He was introducing the water conditioner, softener. I was surprised because the product was something I was looking for. I welcomed him in the house. He introduced himself and showed and explained to me some paperwork about the Puronics Terminator IQ.

After I first bought my house, Home Makeover System sent me a card to test my water. Anyway, they showed me everything and I liked it because I am concerned about drinking this water down here. So, that's why I bought it. I had no problems at all with the salesperson or the installation. Charlie was very nice, a polite guy and did his job well. We've had the system for over a year and it's good. I love it. The shower and the pipes don't get that black stuff like they used to. I give them a 5.

I have had the Water Filtration System for 7 years now. I love it! I would not be without it! I cannot tell you how bad my water was with iron and sulfur smell. I of course on a well. I use to have extremely dry scalp, so bad it would leave sores on my scalp. Since the water system was installed, I no longer have any. I think the price is a little steep, but in the long run it has been worth it.

I didn't like the water that was coming through. It had a lot of iron and had sort of an odor to it. Home Makeover called me and asked me if they could come and test my water and I said yes. And then they came in and tested the water and told me what they could do for me and what it would cost. I needed good water, so I purchased the water conditioner 2 months ago. They did a good job and I didn't have any problems whatsoever during the installation. They were very efficient. They came in and did the work and explained everything to me, and I was very satisfied. Now that's all taken care of and you can drink the water.

I got Home Makeover's attic shield about 4 months ago and I got to tell you point blank right off the top that I would probably never do it again. My water and electricity are higher than they actually were before I had it. So to me it's of no value and no savings. As for the experience, there were no highlights, only low lights. Truthfully, just a lot of unnecessary stuff. Next time, say no.

We had the Attic Shield installed about two months ago. I'm not sure if we called about it or saw it advertised or what. It might be at that home fair in Kissimee. They came to the house and talked to us. The installation was real satisfactory. They seemed to be really efficient, licensed, and went about their work and took care of it. Everybody was friendly in the whole situation - the salesman and the supervisor who followed up and came by to see us. Everything was going all right.

We just moved here in April and the water here wasn't very good, so I didn't even like drinking it. I guess it was pretty hard. The water was very soapy. The thing I missed about our previous place was my good well water. Then we got a card in the mail and Home Makeover Systems sent someone out to check our water. We got the water treatment from them and the installation went okay. The taste of the water is now better. It's pretty good. I like it. I'm satisfied.

Maybe three or four months ago, we got the aluminum insulation from Home Makeover Systems. I was at the fair and I saw a lot of things and I won one of those kitchen things I'm making home soda with. Someone came over and I talked to him. He did such a good job that we bought the aluminium insulation set. And you really can't tell it's there. And it's keeping the house a lot cooler. We're running between 76 and 77. Before, we had to do between 70 and 74 to have the same comfort. So it's saving us money. I'm saving about $100 a month. I give it a 5 and I got a friend of mine who wants it put in his house.

We got the water purification system from Home Makeover Systems about a month ago. I got a paper over the mail offering me some rolls of paper towel and that's how I heard about them. This salesperson showed me how dirty my drinking water was. He was very knowledgeable and very courteous and we appreciated him showing us all the impurity and that's why we got the system. I was drinking bottled water. Now, the water tastes different like having drunk water from the fountain. And yeah, when we take a bath, our skins are softer. I'm very happy having the water system. I recommended it to a friend and she said she was going to look into it.

We met them at a home fair or we went in their home fair booth and picked up their information and called them and asked them to come out and give us an estimate on the installation of the attic shield. The salesperson seemed pretty knowledgeable and answered all our questions. It seemed like it was one of the things where you had to do it right then or not do it at all. I kind of would have liked to have had time to think about it a little more probably but I'm not unhappy with the decision that I made.

I purchased the Attic Shield in April. I've been thinking about it for a couple of years because my house was always so hot and the air conditioner was always running. And I had an appointment with this other company who were marketing through my store (I work at Walmart), and they canceled on me twice.

We found out about the Attic Shield from a home decorating fair that they had here in town in Heritage Park and we thought we might give it a try to see if the insulation would help and improve our little situation at home. But it was just a try. We had it installed about a couple of months ago. Honestly speaking, the workers were fine. Everybody was congenial. Their salesman was a little over pitched but other than that, everything was okay. And unfortunately, we don't really see a big change in what it did, plus my wife thought it was a little bit too expensive. Wifey feels it's not helping any but for me, it's too early to tell.

I first heard of HomeMakeover at a festival. Well, he said the Attic Shield was going to save me money for my light bill. I had it installed back in January but they haven't saved me any money. My light bill is still the same. I paid like about $20 more than my brother who lives next door and he got a bigger house than me and a bigger air conditioner. I've always paid more but I'm still paying more. I had expected to save money like the man said but I haven't. I'm angry.

I just purchased a home and I received a postcard in the mail about something to do with water and I thought it was the water company and they were offering that. Home Makeover Systems set up a sales thing with me, a pretty good pitch. That's how I ended up with the water softener system. I don't know if the salesperson was new. I mean, a couple of things that he told us weren't true. We thought we asked a 30-day trial and after they installed it, they billed us. So I was so upset about that in a way. I didn't know what I could possibly do about it then.

Something came in the mail that caught my interest and I called Home Makeover Systems and a young man came in response to whatever free thing they had offered if you called them for something, I think. I really don't remember. And he came in and he demonstrated the water purification system - what the change in the water would do. And since I was already having a hard water problem as the water was harsh and I was filtering it and all sorts of things, I said, 'You know, this might help.' And I've got a toddler in the house. So that's how I decided to purchase the system.