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Haier Washers & Dryers

Haier Washers & Dryers
Shop on Appliances Connection 
Overall Satisfaction Rating 2.34/5
  • 5 stars
    15
  • 4 stars
    21
  • 3 stars
    9
  • 2 stars
    9
  • 1 stars
    58
Based on 112 ratings

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Haier designs solutions to enhance consumers' enjoyment of home at every stage of life—from university to first apartment to all shapes of family living. Each solution champions intelligence, individuality and the human drive to create the perfect home, so that each interaction with the consumer is a new

opportunity to bring ease and joy to everyday life.

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Haier Washers & Dryers Reviews

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Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer
Original review: May 24, 2020

This washer is the largest of the portable washers that the company offered at the time. Mine is about 5 yrs old. It has been very reliable in that it runs well. The problem with it is that it cleans using a pulse-type action, like a jewelry cleaner or toothbrush, and has no center column to keep clothes from tangling. I have to stop it between the wash and rinse cycles to un-knot the clothes. They also have to be repositioned during the spin cycle or the washer goes off-balance and tries to walk across the kitchen. The upside is that I rarely forget to add softener which I add when I untangle the clothes. It does get my clothes clean.

If you are considering this washer just be sure not to overload because fabrics like to "pill" if you do - those little fuzz balls - especially with sweaters and socks. I use laundry bags to wash delicates. It is easily moved from the sink back to the closet as it is on wheels that can be locked when in use. I like my washer and would recommend it to anyone. AS long as you have a tap with running water it will work for you. It is self draining, just don't forget to put the drain hose into the sink. I believe I read that if you prep your clothes before you wash following the manufacturer's instructions that they won't tangle but I have no patience for that sort of detail.

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Rated with 5 stars
Verified Reviewer
Original review: May 9, 2020

The best feature is - you can stop the cycle and let the clothes soak to soak out deep stains. Then you can resume cycle by restarting to any cycle type you want. If you stop the cycle, the water stays in the tub. You can look for more clothes to fill up the tub. Then, you can change the water level to a higher setting. It cleans the clothes very well. The delicate cycle works well without damaging the items.

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    Rated with 1 star
    Verified Reviewer
    Original review: May 7, 2019

    I bought Haier washing machine 7.5 Kgs fully automatic. It worked only once. It's been more than 2 months it's not functioning. I lodged complaint twice, their technician visited 2-3 time but problem not solved. The hell thing is that technician closed the call even without informing me. Haier persons never called. I have to keep following up. Still that machine is lying. Don't know what to do. Please don't go for Haier products.

    28 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: April 16, 2019

    We bought our Haier washing machine just 3 years ago. We got issues for every 7 months. The water gets leaked out from the bottom instead of going out instead of going out in outlet tube. Pls do not buy from this company.

    20 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Feb. 19, 2019

    This works great for small loads. The only thing I can think of to improve it is to make a "gentle" cycle. My washer is a small bathroom size - one that attaches to my shower nozzle. I got it because I don't like our community laundry facilities and have control over what germs and dirt goes into and gets cleaned out of it.

    16 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 1, 2018

    I purchased a 2-in-1 washer dryer a year and a half ago for thousands of dollars and it has already blown up TWICE. Now the warranty is out and it's not only costing us over $500 to have it repaired, but worse is that Haier lied and said the parts would be sent out right away. And now they are telling me the parts are on backorder for two more MONTHS. So on top of the $500 repair costs, I AM also facing hundreds of dollars in the costs of sending out my laundry for months. All of this hassle, no service, and no laundry, with a brand new baby. Do NOT BUY FROM HAIER. MAJOR REGRET.

    22 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: April 22, 2018

    I am not happy with the service. I bought a washing machine 2 yrs ago and the service centre people says that the company has stopped manufacturing the parts of the products they while buying the product. Why do you give a warranty when the parts are not available? Worst product. Worst service...

    24 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 20, 2018

    Haier dryer bought in January 2017. First the door latch broke, had to tape door shut. Then dryer wouldn't heat. Called repair service recommended by Haier. Took a couple of weeks to come out, said he would need to order part, and that was 2 months ago. Can only call his "answering service-Amber" who will not give him a message, is unable to tell me if part is back-ordered, unable to do anything, apparently. Haven't heard from this repair service since. I have spoken to Haier, who told me that I purchased the dryer in 2014(!) due to serial number, and refers me to their consumer relations dept, on which I have spent over 3 hours, over separate days on hold. DO NOT BUY HAIER PRODUCTS.

    22 people found this review helpful
    Rated with 1 star
    profile pic of the author
    Verified Reviewer
    Original review: Feb. 12, 2018

    I purchased this Washer/Dryer combo in April, right after welcoming a new baby. By September, the unit had stopped working, the repairman showed up after one week, and never came back, Haier tried getting a hold of them, which they could not. Then I heard nothing after I sent them proof of purchase etc. For the second time, the contact numbers were all disconnected, it was extremely strange and unprofessional. I was literally calling cust. service until I got someone willing to assist me. They refunded my money, they never offered me to get it fix again, nor did they remove the unit, yet told me to remove appropriately!!! I have a broken machine just sitting in my apartment. Totally unacceptable service.

    15 people found this review helpful
    Rated with 2 stars
    profile pic of the author
    Verified Reviewer Verified Buyer
    Original review: Dec. 27, 2017

    Received Oct 25th 2017. Dec 27th 2017, compact washer stopped mid spin cycle, started humming. Three months old and having problems already. I am highly upset! Called Haier for servicing and was told someone would call me back in 24 to 48 hrs because they HAVE NO REPAIR TECHS IN MY AREA. REALLY? Yet your product is being sold in my area. I spent too much money on this to get jerked around! I'm gearing up for a fight if this problem is not rectified quickly! Don't try to use up weeks on my warranty because then I'll have to complain to the Attorney General's Office.

    15 people found this review helpful
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    Haier author review by ConsumerAffairs

    Haier is a relative newcomer to the home appliance industry, but it has made a huge impact. It now employs over 80,000 people and generates over 30 billion dollars a year in revenue.

    • Combination washer and dryers: Haier offers a washer and dryer in one, which means the dryer cycle starts right after the clothes are finished being washed.

    • Portability and compact washers and dryers: Haier offers a variety of compact and portable washers and dryers that appeal to consumers who need extra space. In fact, the portable washers and dryers allow users to move these machines nearly anywhere they can hook them up.

    • Low cost advantage: Haier washers and dryers are extremely competitive on price, offering plenty of value for machines that offer most of the functions people are looking for.

    • Gas and electric on offer: Haier offers gas and electric-style washers and dryers, meaning consumers can make this important choice for themselves.

    by ConsumerAffairs Research Team

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Haier Washers & Dryers Company Information

    Company Name:
    Haier
    Company Type:
    Private
    Year Founded:
    1999
    Address:
    1800 Valley Road
    City:
    Wayne
    State/Province:
    NJ
    Postal Code:
    07470
    Country:
    United States
    Website:
    www.haieramerica.com