About Haier Washers & Dryers
Haier designs solutions to enhance consumers' enjoyment of home at every stage of life—from university to first apartment to all shapes of family living. Each solution champions intelligence, individuality and the human drive to create the perfect home, so that each interaction with the consumer is a new
opportunity to bring ease and joy to everyday life.
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Haier is to washer/dryers, what Kia was to cars in the 90s and 2000s: attractive for their price, but utterly unreliable. Except, getting a Kia repaired has always been realistically feasible. In less than 18 months, our washer/dryer is already on its second motor, second motor control board, and third controller board. On the first incident, we were without a washing machine for 8 weeks. On the last, 3 weeks. Note, since Haier bought out GE, your Haier appliance might end up serviced by a GE technician that was never trained for it. That also happened to us during the 1-year manufacturer's warranty. Haier never accepted to exchange the washing machine, or reimburse us. Do yourself a favor and consider another brand entirely.
I have purchased a Haier Front load Washing machine with DD motor facility which is wash clothes silently, now I can use my washing machine while my children is sleeping. Thank you Haier. I am happy with Haier front load DD Washing machine.
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This washer is the largest of the portable washers that the company offered at the time. Mine is about 5 yrs old. It has been very reliable in that it runs well. The problem with it is that it cleans using a pulse-type action, like a jewelry cleaner or toothbrush, and has no center column to keep clothes from tangling. I have to stop it between the wash and rinse cycles to un-knot the clothes. They also have to be repositioned during the spin cycle or the washer goes off-balance and tries to walk across the kitchen. The upside is that I rarely forget to add softener which I add when I untangle the clothes. It does get my clothes clean.
If you are considering this washer just be sure not to overload because fabrics like to "pill" if you do - those little fuzz balls - especially with sweaters and socks. I use laundry bags to wash delicates. It is easily moved from the sink back to the closet as it is on wheels that can be locked when in use. I like my washer and would recommend it to anyone. AS long as you have a tap with running water it will work for you. It is self draining, just don't forget to put the drain hose into the sink. I believe I read that if you prep your clothes before you wash following the manufacturer's instructions that they won't tangle but I have no patience for that sort of detail.
The best feature is - you can stop the cycle and let the clothes soak to soak out deep stains. Then you can resume cycle by restarting to any cycle type you want. If you stop the cycle, the water stays in the tub. You can look for more clothes to fill up the tub. Then, you can change the water level to a higher setting. It cleans the clothes very well. The delicate cycle works well without damaging the items.
I bought Haier washing machine 7.5 Kgs fully automatic. It worked only once. It's been more than 2 months it's not functioning. I lodged complaint twice, their technician visited 2-3 time but problem not solved. The hell thing is that technician closed the call even without informing me. Haier persons never called. I have to keep following up. Still that machine is lying. Don't know what to do. Please don't go for Haier products.
We bought our Haier washing machine just 3 years ago. We got issues for every 7 months. The water gets leaked out from the bottom instead of going out instead of going out in outlet tube. Pls do not buy from this company.
This works great for small loads. The only thing I can think of to improve it is to make a "gentle" cycle. My washer is a small bathroom size - one that attaches to my shower nozzle. I got it because I don't like our community laundry facilities and have control over what germs and dirt goes into and gets cleaned out of it.
I purchased a 2-in-1 washer dryer a year and a half ago for thousands of dollars and it has already blown up TWICE. Now the warranty is out and it's not only costing us over $500 to have it repaired, but worse is that Haier lied and said the parts would be sent out right away. And now they are telling me the parts are on backorder for two more MONTHS. So on top of the $500 repair costs, I AM also facing hundreds of dollars in the costs of sending out my laundry for months. All of this hassle, no service, and no laundry, with a brand new baby. Do NOT BUY FROM HAIER. MAJOR REGRET.
I am not happy with the service. I bought a washing machine 2 yrs ago and the service centre people says that the company has stopped manufacturing the parts of the products they while buying the product. Why do you give a warranty when the parts are not available? Worst product. Worst service...
Haier dryer bought in January 2017. First the door latch broke, had to tape door shut. Then dryer wouldn't heat. Called repair service recommended by Haier. Took a couple of weeks to come out, said he would need to order part, and that was 2 months ago. Can only call his "answering service-Amber" who will not give him a message, is unable to tell me if part is back-ordered, unable to do anything, apparently. Haven't heard from this repair service since. I have spoken to Haier, who told me that I purchased the dryer in 2014(!) due to serial number, and refers me to their consumer relations dept, on which I have spent over 3 hours, over separate days on hold. DO NOT BUY HAIER PRODUCTS.
Haier author review by ConsumerAffairs Research Team
Haier is a relative newcomer to the home appliance industry, but it has made a huge impact. It now employs over 80,000 people and generates over 30 billion dollars a year in revenue.
Combination washer and dryers: Haier offers a washer and dryer in one, which means the dryer cycle starts right after the clothes are finished being washed.
Portability and compact washers and dryers: Haier offers a variety of compact and portable washers and dryers that appeal to consumers who need extra space. In fact, the portable washers and dryers allow users to move these machines nearly anywhere they can hook them up.
Low cost advantage: Haier washers and dryers are extremely competitive on price, offering plenty of value for machines that offer most of the functions people are looking for.
Gas and electric on offer: Haier offers gas and electric-style washers and dryers, meaning consumers can make this important choice for themselves.
Haier Washers & Dryers Company Information
- Company Name:
- Company Type:
- Year Founded:
- 1800 Valley Road
- Postal Code:
- United States
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