GE Washing Machines Reviews
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About GE Washing Machines
GE appliances come with a standard manufacturer’s warranty, but the company also offers extended protection through Bodewell Care Protection Plans. Administered by Assurant, these plans cover functional part failures resulting from normal use. Coverage is available for individual appliances, so you can customize your protection plan.
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Reviewed Aug. 20, 2026
I bought the washer in June 2022. It broke down in May 2024. It needed a new Motherboard, a mode shifter and a motor all in the summer of 2024! Now it is summer of 2026 and it needs another Motherboard and another Mode Shifter! That’s what the tech from their service provider Bodewell says! They won’t provide the parts or the labor! A shoddy piece of equipment!! Don’t buy from GE, they are owned by Haier now.

Reviewed Aug. 20, 2026
Absolute pieces of **. GE Profile top-loading washer had to be replaced after 6 months (under warranty) for a drum failure. Less than 2 years later, the replacement washing machine impeller stopped spinning due to the plastic fins breaking. I will never buy another GE appliance again. ** pieces of **.
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Reviewed Aug. 16, 2026
I liked the Washer for a few years then I needed a service- the liquid Dispenser leaked, then again the door wouldn’t shut and lock. Now after 4 years- we purchased in 2022, it died.

Reviewed Aug. 16, 2026
I have a blue GE profile washer and dryer. Neither of them work to clean anything. I bought them because they are supposed to be energy Efficient. To top it off the washer automatically dispenses so that should save money too. Nope. My clothes always smell. I have to wash them two or three times and it still isn't good even after adding extra detergent.. I've tried all the brands of detergent and scent boosters. The dryer is another story. It takes several hours to dry a half load!! This is after I had the spin strength on the washer turned all the way up!! I don't have all day long to have one load of clothing done. It shouldn't take 2 hours or more to try a half load! I'm over it. I just want to smash them both.

Reviewed Aug. 16, 2026
I hate my GE profile top load washing machine. I have had it services twice within the warrantly period already. It continually bunches up the sheets and towels into a giant mushroom often time the center of the clothes are not even wet causing the machine to fill again and again trying to even the load. The water levels on all cycles except for bulky are minimal. I timed the rinse cycle and it is literally 2 minutes and then empties. I had my Samsung for 15 years and only replaced before the tariffs went to effect. I'm so sorry I did. Never again will I purchase a GE washer.
Reviewed July 30, 2026
So much for an AMERICAN ICON, the American-made GE. Feels like cheating. The machine and the inverter board were made in China breakdown was in less than two years. 10-year warranty that only covers the motor. GE products made in China are a piece of shit. I regret buying it at Lowe's.

Reviewed July 29, 2026
I have a washing machine that will be 1 year old in September (1 month from now). Roughly 2 months ago our washing machine (GE Profile) stopped working. I spent numerous hours calling, emailing, GE, their maintenance company, and Fix It First (the contracted repair company). Eventually, within 1 week they fixed my washing machine by removing the WiFi chip (oh well at least it was working). We are still under factory warranty. About 1 month after repair it quit with wet clothes in the washer and it's day 3 of reporting the issue and I still have wet clothes in the dryer.
FIF customer service is terrible. They told GE they told me they ordered a part without even coming to see what's wrong but didn't tell me. Meanwhile my daughter's only set of work clothes are stuck in the machine ruined. We have factory and extended warranty. This is how customers are treated. Loved our FIF repairman but that's as far as good experience goes. I even lost work hours because I received a text they would be here between a 4 hrs block... .and didn't show. So very done with GE and I will never deal with FIF ever again. It's sad because the repairman are good-he even tried to get us a new machine.

Reviewed July 28, 2026
We have had our GE Front loader washer for 5 years. Called a technician out and he told us they are a bad product. The 2021 washers are having a lot of issues and they know it. Our washer died after 5 years so I called GE and they will not help us. The warranty just ran out. They want to charge us to have one of their technician to come out. It has to be their technician. 114.00 and labor and parts. If the motor need replacement then they will replace it but not the labor. What a scam. What good is a warranty if you have to pay them to determine it's the motor. Well I just wanted to make people aware of this issue.
Reviewed July 27, 2026
The main board of my smart washing machine went out shortly after the 1 year warranty was over. $800 to have it replaced. When I researched it I discovered they have had trouble with these cheap Chinese board for the last three years and done nothing to resolve the problem. A disgrace for an AMERICAN ICON, and opportunity for a class action suit. I discovered lots of these "new" smart washing machines in used appliances stores.

Reviewed July 23, 2026
I bought a brand new set and paid strong 2800 for it! We have had this about 6 years! Worst experience I’ve ever had!!!! I am so disappointed in this product!

Reviewed July 22, 2026
Please do not buy from GE. May invest in any other good brand, my washer GFW850SPN3RS. The pump broke down after 3 years of use, the maintenance and repair services are very expensive and the customer service is very dismissive and unable to help. If you buy the most expensive washer in market you expect it to work properly for few years!! Do not buy! Invest in any brand but GE.
Reviewed July 19, 2026
I have purchased a new higher end top loading GE washer and dryer. I had two LG sets and my dryers were gas. Since our new home didn't have a gas outlet, we decided on a top load washer this time primarily because I wanted to be able to have a soak feature which I missed. I love this set. It does everything I need and they run very well. No problems. The washer is a infuser model and it is a little more care loading. Not a big deal though. Love all features on both washer and dryer. Have had these for 5 years without any problems. Would definitely buy again ...

Reviewed July 19, 2026
Luxury apartments still have these old GE washer and dryer and they are awful! When the washer is uneven the spin is terrible. Literally can't stand them. The sheet metal is too thin as well.

Reviewed July 17, 2026
No matter where I set my settings on my top load washer, the water does not cover my clothes. When my husband bought this, nowhere on the box informed him that the water would be SOOOO minimal. I have dirty Nursing uniforms & my husband has very large greasy & very dirty farmer clothing. How am I saving water or energy if I have to run each load twice to get them cleaned. Or stand here with an extra hose on a "Y" to fill water level where I need it. Which, if you don't fill it quick enough, it will just drain all that water RIGHT BACK OUT!!! WASTING TIME & WATER! THE diagram on the booklet shows the water filling up to at least 3/4 of tub for large loads, but it never raises any further than a small load. GO BACK TO THE WASHERS WE USED TO HAVE, PLEASE.
Reviewed July 13, 2026
I had been a loyal GE customer since 1974. When my new husband and I purchased a new washer/dryer/ stove and refrigerator (Harvest Gold) as our first appliances. Did it again and again a few times about every 10 years as we moved. ALWAYS GE Profile. Always good and dependable. This last time I bought a top loading washing machine (plus normal dryer) at Lowe's San Clemente, mainly for the large tub size because I have an Airbnb and do tons of uncomplicated laundry. This new machine doesn't know hot from cold. Regular from delicate. It has churned up and torn huge holes in heavy towels. Grinded them to bits in an uncrowded laundry tub. Cannot wash towels without going off center.
Since then, I've watched the agitation cycle and it's down-right violent. Doesn't know medium from large or small loads. Tries to wash in the least amount of water possible. It has been a nightmare since about 6 months old. Called a repairman once and even used the online manual. It's like casting a witches' spell to undo the dial programming. I called the customer service department at GE in the first year to no avail. Lowe's should be offering an apology for still selling these. Next washer will be a Maytag or equivalent from Costco. (Now that I have finances to purchase a new machine without going into debt). The dryer is everything it was promised to be. A good and dependable machine. However, I've lost faith in the company and it's just too late to try again.
Reviewed July 10, 2026
I purchased a GE Front Load Washer about two years ago. Model Number: GFW850SPN - one of their higher end washers. Whatever you do, DO NOT BUY THIS GE WASHER. I have been on the phone with their new Customer Service which is now handled by Bodwell (?) and no matter how hard I tried, I could not reach a human being to talk to.
I have had THREE doors replaced, one of which shattered during a wash cycle. There was nothing in the wash load to cause the glass to shatter. I had a company to come in today to repair the machine and they tell me the inverter is bad and that the cost of repair is $700. It is absolutely ridiculous to pay the amount of money for appliances and they have horrible warranties, NO SERVICE, NO HUMAN BEINGS TO TALK TO. So I am going to get rid of this machine and buy another product.. GE appliances used to be excellent quality appliances, but based on my experience I will NEVER purchase another GE appliance, EVER.
Reviewed July 9, 2026
Since day one we have nothing but issues with this machine front loader. Have not had it a full year and we keep having mildew on the front door seal and it always stinks like the water does not fully leave the washer and the constant smell. It does a horrible job and we have been suffering with it. It is the worst and I want the old washer back that did a great job.. My clothes never smell as good as they used to even with the dryer sheets. Very disappointed. Thousands spent on the latest and greatest front loading models and they are a pain in the A.

Reviewed July 2, 2026
I purchased the GE 5.0 cu.ft smart front load washer a year ago, and I have had problems with it since day one. The machine does not spin properly. When the repair technician came out, he asked me for some towels to test it. I gave him four towels, and the washer would not spin. Then he asked for even more towels. How does that make sense? Does that mean I can't wash small loads? The problem is, I definitely can't wash large loads either because the machine often won't spin at all.
Doing laundry with this washer is a complete gamble. Sometimes it works, and sometimes it doesn't. When it finally does spin, it shakes uncontrollably. I was initially told the problem was due to improper installation. I have had other washing machines in this exact same spot and never had any issues with them. They all worked perfectly. When there was nothing left to blame, I was told the problem was my floor.
This machine has been nothing but a heartache, and I deeply regret buying it. I would never recommend this washer to anyone. I spent a lot of money on this appliance, and now, just one year later, I feel like I need to buy a new machine. I hate it. If I need to wash a large or heavy load, I have to go to the laundromat because I cannot rely on my own washer. I am extremely disappointed with this product and the lack of a real solution to the ongoing issues.
Reviewed June 27, 2026
I purchased the 3.8 cu ft unitized washer with electric dryer to replace a 20-year-old model that was well past its prime. The unit was installed very quickly, however never ran one load. Fortunately, Home Depot allows 48 hours to return or replace the unit. The replacement was scheduled and installed a few days later and seems to operate flawlessly. I’m over my disappointment in the first unit's failure but understand manufacturing and transportation caused problems, particularly with electronics.
Reviewed June 23, 2026
Failure: Approximately 24 months into ownership
The plastic housing near the lid hinge began cracking progressively over several months, slowly enough that I initially assumed it might have been accidental damage. It wasn't. The lid eventually could no longer engage the lock mechanism properly, preventing cycles from completing. Surrounding components are wearing prematurely as a result. A $1,000+ premium appliance is functionally inoperable through normal household use.
I contacted GE and was denied coverage. Reason given: out of warranty. This is a documented pattern across the GE Profile washer line. Reviews on Home Depot and Lowe's for equivalent models tell the same story repeatedly: same hinge location, same crack progression, same two-year timeline. One reviewer had the lid replaced under warranty only for the replacement to fail identically. Another had the part go on national backorder, prompting GE to replace the entire machine with the same model... same result.
GE has responded to at least one other affected reviewer, stating they wanted to "review the situation further" and would follow up by email. That reviewer got a follow-up. I received a flat denial on the phone. GE's warranty language covers defects in materials and workmanship under normal household use. A hinge housing that fails progressively over months on a two-year-old machine meets that definition. The denial is inconsistent with both the warranty terms and the documented failure history of this product line. My model and serial number are on file. I am asking for the same resolution GE has offered other affected customers.

Reviewed June 11, 2026
Bought a GE washer in Aug 2025, from Lowe's in Beaumont, Texas. Started breaking down in Nov. 2025. We made multiple calls to GE and had 3 services calls. We have been without a washer for 22 days, and waiting for 8 parts to be delivered, before service guy can come out and replace all these parts. GE refuses to replace washer or give us money to buy another. Never again will we buy another GE and probably will not shop at Lowe's anymore.

Reviewed June 5, 2026
I'm not satisfied with this washing machine. It had an issue with balance and some other things. They repaired it about a month ago. It hasn't been a year since I bought it!! Now it's doing the same thing!!! Won't recommend it to anyone.
Reviewed June 3, 2026
GE clothes washer Model GTW485ASW0WB Serial number RZ906419G transmission leaked grease and won't spin. Bodewell, their service agent is very elusive. A part for the tranny is $250. He would not tell us an approx. labor cost. GEs' 10 year limited parts warranty according to the Bodewell covers only the electric motor. Our machine is only 1.5 years old. Apparently it is junk! So much for long lasting GE appliances.

Reviewed June 2, 2026
I purchased a stackable washer/dryer set. First just after 1 year the dryer drum cracked and it wasn’t covered. I had to purchase a new one. I had to go with the same model since they are a stackable pair. Now 6 months later the main circuit board and the inverter board both broke. Again they were not covered. I’ll never purchase another GE washer dryer unit.
Reviewed May 27, 2026
The one year warranty is necessary OR GE would lose a ton or money on washer replacements. GE’s washer design must be flawed. Much of the complaints on this website and BBB’s have break time starting after 2 years. This is in fact when ours broke — twice. Purchased GTW525ACP0WB washer Nov 2022. June 2024 Bodewell replaced: 1/2 hp motor and nut, platform bearing retainer & fa, drive belt, transmission pulley & nut, speed sensor, 1/2 HP motor pulley & nut.
May 2026: Bodewell stated in his write up to resolve: “motor pulley stripped from motor shaft.“ GE customer complaint technician (Jennifer) stated, "We will sell you the PTW700BSTWS for $663.30." Just $125.0 dollars less than original price. Oh, but that new one comes with only a one year warranty!!! Here we go again… Nope, when this one breaks again, we are going with Speed Queen as suggested everywhere!

Reviewed May 27, 2026
Failed after 2 years and GE wouldn’t stand behind any warranty since it’s only 12 months. Buy a Speed Queen.
Reviewed May 21, 2026
We bought a GE washer GFW850SOB4RS 2.5 years ago and it is now a very expensive boat anchor. My wife and I are retired and only run it maybe 2 days a week. 2.5 years is totally unacceptable. The repair tech said that the inverter board for sure was bad ($480) and the main board ($250) was giving bizarre feedback: board said high pressure seen while no pressure present, tech tried to update the board firmware, board said it failed to update, then said update successful. Total repair ~$750 for a washer that I bought 2.5 years ago for $900. Tech said choice was mine, but suggested that for $750, I might as well buy new washer. That GE puts out such a crappy product is unconscionable.
Reviewed May 11, 2026
We purchased our washer and dryer and it was delivered February 2024. I haven't had the washer a little over 2 yrs and the control board already needs replaced. After a lot of research this seems to be very common with this type of washing machine. My service repair guy told me they have worked on 100s of them the past year and all having problems with control board and pump motor. And of course the warranty is good for 1 yr.
Reviewed May 11, 2026
The dryer was about 3 months old and won’t start. Plastic push button to start was busted. Simple repair but inconvenient. Now washer - 5 1/2 months old- is broken. Won’t start. Looks like again plastic start button is broken. GE you need to reevaluate these parts!!!
Reviewed May 5, 2026
Worst washing machine/dryer combo. You cannot clean the lint out of the machine. If I could give this a negative 10 I would. I bought a separate hose to clean out the long tunnel but nothing is narrow long or flexible enough!! Not to mention the time it takes to just clean out the lint filter and foam piece every single time. I tell anyone who asks not to even think about buying one. And if they offered my almost $3000.00 that I wasted on this I would jump at the chance to get rid of it and buy a regular washer and dryer again.
Reviewed April 22, 2026
I purchased GE® 5.0 CU. FT. CAPACITY SMART FRONT LOAD ENERGY STAR® STEAM last Feb 2024. Initially working great until this April 2026 it stopped working. Had Best Buy support tech diagnosed the machine. It needs to change main control board, inverter board, door lock that will cost $730. Almost the same price of brand new one. I wish I looked on this consumer report before buying washer because it is similar problem with customers. Do your research before buying a washing machine. I contacted GE customer support and almost similar price.
Reviewed April 22, 2026
DO NOT BUY GE WASHERS!!!! They get out of balance and will keep filling up fully even when water is set too low, just to try to rebalance itself, even on drain and spin. GE should be sued for all the extra water they use because of that, and your water bills will skyrocket!
Reviewed April 17, 2026
I’ve had this machine for two years. Most of the time it’s been broken. The computer board goes out and it burns up the door switch $250 in parts. This is one day after the one year warranty took three weeks to get parts. After that, the motor went out which has a 10 year warranty, but I had to wait three months for a new motor. These are complicated machines that are not worth the money. Do not buy one of these.

Reviewed April 12, 2026
What happened to the old-fashioned washing machines that actually cleaned clothes? This GED fill washing machine, barely spins even when it’s on the maximum spin speed and when items get twisted there isn’t enough water to fill the tub even on deep fill mode to actually rinse and get in between the crevices of the twisted clothing. I wanted this washing machine for a long time and now I’m sorry I have it.
Reviewed April 10, 2026
Washer was shaking and making loud scraping noises from the first wash. Since the June 2025 delivery I have had 11 visits to “repair” the front load GE washer, many different opinions regarding what is wrong with the washer. GE’s policy is to spend more than the washer costs to repair until a repair person says it is not repairable. Almost a year later, they decided it was the pedestal so a new one was dropped off.. Said it was up to me to have it installed at my cost because it was an accessory and not covered. I have not had installed it thinking once I did it on my own, it would end any opportunity I have for recourse. The washer is damaged. The drum moves sideways in addition to around, the noise is horrendous.. I would never buy from GE again and wish I had read reviews before my purchase.

Reviewed April 8, 2026
I have had a GE washer GFW550s for just over two years and have just my husband and I in the house, but this stopped working and had major electrical problems. I just had an $800 repair to replace main control board, inverter and the door lock. What a piece of junk and a horrible brand experience. I will NEVER buy another GE appliance again and would not have repaired this one if I didn’t have a matching dryer. I recommend everyone stay away from this model and all GE washers and dryers!!! Bought at Lowe’s.
Reviewed March 29, 2026
Bought the GE industrial washer and ever since day one the water level is never right and it's always off-balance even when you try to rebalance it. Other times it doesn't even drain completely so it never spins the clothes dry.
Reviewed March 23, 2026
I simply hate my new washer. I purchased a GE washer several months ago and they don’t make them like they used to. It doesn’t spin my clothes enough they come out really wet. When you put it on warm water first hot comes out and then cold comes out instead of it coming out together warm. I have to play with the knobs because it don’t wanna start at first. Also, if you wanna put fabric softener in, you have to fill the washer all the way to the top which it has a knob for that. That’s a waste of water. I’ll never buy another GE washer. They are so generic.

Reviewed March 20, 2026
Paid $700 for the GTW325ASWWW washer and WOW, what a disappointment. I didn't realize this upon purchasing but there are new water regulations that they are following. Water trickles out of the machine and your clothes do not get wet enough. Dry spots everywhere - so disgusting! There is no way that machine is cleaning your clothes. Even with a tiny load (which was recommended to me) - my clothes still aren't clean, barely wet and with dry spots. Also, why make a massive washer if you have to do tiny loads. These are being put in houses and apartments everywhere!!!
I would be LIVID if I had to be stuck with this. So...huge loss - can't return because I opened it. I have a used washer. Replacing this tomorrow and I'll be putting this monstrosity in storage. Someone asked me if I wanted to sell it on Facebook and the answer is NO, I would never push a nonworking washer onto anyone else. GE - how can you not know about this? It's your product.
Reviewed March 14, 2026
I just bought a GTW325ASW0WW GE washing machine. The guy who delivered it took the base and the box away. I read the instructions for installation and followed them. No where in the instructions did it say to remove the the small sticky styrofoam pad on the side of the drum. When we ran it, it thumped. So I looked on google and it said to always remove any pads or cardboard. If the technical writer would have included this, it would have saved me the trouble. Remove the small sticky styrofoam pad.
GE Service Contracts author review by ConsumerAffairs Research Team
The same dedication to quality that GE puts into building products like jet engine turbines and wind towers goes into their washing machines. GE is an American symbol of industry that was ranked the 14th most profitable large firm in the United States and has even had employees that have won Nobel Prizes.
Washer's with many features in one place: GE washers often offer Energy Star certification, stain removal settings, vibration control and an automatic precision dispensing system, all in one machine.
Special offers: GE routinely features great deals on washers in its Special Offers section on their website, helping buyers connect with rebates, tax credits and special holiday sales.
Washers that look great: Besides offering washers that fulfill nearly every customer's desire, GE washers also come in many colors and finishes, all the way from platinum to ruby red.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
GE Washing Machines Company Information
- Company Name:
- GE Service Contracts
- Company Type:
- Public
- Ticker Symbol:
- GE
- Country:
- United States
- Website:
- www.ge.com




