GE Washing Machines

GE Washing Machines

 3.8/5 (398 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

About GE Washing Machines

GE appliances come with a traditional warranty, but the company also offers extended coverage with a Service Protection Advantage plan from Assurant, GE’s authorized provider of extended warranties. The plan covers parts and labor for appliance repairs for an extended period. Customers pick and choose which appliances or systems need to be covered.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

GE Washing Machines Reviews

Recent
  • Recent
  • Oldest
  • Most helpful
Any
  • Any
  • Rated with 5 stars
  • Rated with 4 stars
  • Rated with 3 stars
  • Rated with 2 stars
  • Rated with 1 star

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about GE Washing Machines?
How do I know I can trust these reviews about GE Washing Machines?
  • 3,769,237 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: April 29, 2022

I purchased a GE washing less than 2 years ago at Lowe's. GE model #GTW465ASN1WW and have had a repair guy out here twice already. The machine doesn’t spin the clothes completely and they are dripping wet at the end of the cycle. Repair guy today said the control board needs replacing and it could take up to a month to get the part. Two repairs in less than two years. I would highly advise against purchasing this washer. My next washer will NOT be a GE. I would have put this review on GE’s site, but couldn’t find where they have a site for reviews.

2 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: April 16, 2022

Purchased a GE washer dryer combo from Hamai Appliance in Kahului, Maui less than 3 years ago. Light use 2-3 loads a week as it's just my wife and I. Took extreme care to not overload or run unbalanced load. Unit still LOOKS brand new but the motor is shot, repairman says parts and labor will cost as much to repair as replace. Neither GE or Hamai Appliance will make good in any portion of the $1300+ purchase which didn’t even last 3 years. I will never purchase any GE product again or any product from Hamai Appliance in Maui

3 people found this review helpful

Not sure how to choose?

Get buying tips about Washers and Dryers delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 22, 2022

    I have had a full size, front loading washing machine for just over a couple years. We don't use it much as we have two sets in the home. Needless to say, it broke and can't be fixed for less than the cost of a replacement. I have the way GE treated us and will never buy a thing from them again. They are made of cheap parts and break long before they should..

    7 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 16, 2022

    Sorry I cannot recommend. Washer ties sheets in ropes with clothes often inside rope. Agitator holds water which builds mold and rust on bottom bolt. Had one replaced before it was a year old. Have to add more water as recommended levels barely cover clothing. Have to leave top open after use to dry out and buy cleaner to clean washing machine. Never had to do that with my 16 year old machine of another brand. Even with cleaner I get black mold chips or black globs on the clothes. Dryer filter seldom full as everything seems to go to the outside vent. Have to clean the outside vent about once a week. Why?

    10 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Jan. 15, 2022

    I want to share my agonizing experience with GE. Here’s my story. I have been without a washer from 12/5/2021 to current. I purchased a new GE washer/dryer GUD24ESSMWW in 6/2021. In 12/2021 the washer stopped working. I contacted GE as the appliance is under manufacturer warranty, GE referred A&E appliance. At the 2nd visit, A&E tech said the motor had to be replaced. I requested for the washer/dryer be replaced but was denied. I considered the appliance to be a lemon.

    Three weeks went by, I contacted GE and complained that A&E failed to return my calls and emails. Per GE, my repair was reported as completed. Appalled, I told GE that A&E did not return to replace the motor. GE would not listen to me, to make matters worse, GE said the matter was out of their hands. As the consumer I expected GE to resolve the issue to my satisfaction. On the contrary, the 3rd GE person I spoke to pacified me by arranging an appointment with another vendor.

    I did not trust GE so I called the new vendor to confirm the appointment. This vendor was not accepting new repair requests. I sent an email to the email address provided by the GE customer rep. You guessed it, the email returned as undeliverable. If GE was concerned, they would have contacted me. I highly recommend GE management playback the phone calls between customers and their representatives. I am boycotting all GE products, you should too.

    11 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 14, 2022

    I purchased my GE Washer at Hahn Appliance Warehouse in OKC. It has been an extremely disappointing experience all the way around. This thing thumped and bumped so loud I knew something was wrong. After 3 months the balance rods had to be replaced. It still made a lot of noise. Then the balance rods were replaced again. After 1 week the buzzing, ticking and thumping were so loud you could hear it in the street, and the agitator would not turn. The repairman came again and said the bolt had come off the bottom and the motor had chewed itself up to the point it all had to be replaced.

    Now I am looking at a 4th week in a row with no washer. GE refused to replace the machine and will only repair it again. This is a 6 month old washer. It was not cheap. I can't do my laundry and I'm sorry, but during covid that's just a health hazard. Please, do yourself a favor and do not buy things from this formerly trustworthy brand. They will not help you.

    11 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 7, 2022

    Bought a 5.2 top loader to do large loads. Will not spin out. Repair guy came out twice and did not know how to fix it. We can only do 1/3 of a load and even then does not usually spin out a load. Have to take out half and spin it out. Terrible investment. Will never buy GE again. Would give negative stars if I could. Buyer beware!

    11 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 22, 2021

    Purchased a front load washer from GE and after 14 months the washer started making incredibly loud banging noises on spin cycle. Called GE and was told they would only send someone out to inspect. Upon inspection- found drum broke and needed replaced. 1700$ in parts quoted, and GE will do nothing to stand behind their product. Very let down. Will never purchase another GE appliance.

    11 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 2, 2021

    The dark clothes come out of the washer dirtier than when they went in. I have resorted to wash the clothes first with soap then wash and rinse in another full cycle. I have read the instruction very carefully and they are useless.

    13 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 21, 2021

    I bought a GE top loading washing machine Model # GTW460BMMWW. I had an issue with its performance and it took months to try to repair the machine, lastly the company replaced it with a new one after much deliberation. This new washer lasted a couple months and it completely quit working. A work order was produced and a repair technician was to come in THREE weeks! Long story short, the company's repair technician came, asked a couple questions, without examining the washer determined that my basement was too damp and therefore dampness was the issue and the repairs too extensive. So I was denied any repair or any compensation with a washer that was still under warranty.

    The repair technician's report was requested and was ignored by the company's representative (Maria) after many emails. She (Maria) told me to try it in another location with less moisture (like I have multiple washer outlets throughout my home). If the product, which operates with water, cannot operated in a basement I would think the package would come with a warning not to be installed in a basement. One very unsatisfied customer!

    13 people found this review helpful
    Loading more reviews...

    GE Washing Machines author review by ConsumerAffairs Research Team

    The same dedication to quality that GE puts into building products like jet engine turbines and wind towers goes into their washing machines. GE is an American symbol of industry that was ranked the 14th most profitable large firm in the United States and has even had employees that have won Nobel Prizes.

    • Washer's with many features in one place: GE washers often offer Energy Star certification, stain removal settings, vibration control and an automatic precision dispensing system, all in one machine.

    • Special offers: GE routinely features great deals on washers in its Special Offers section on their website, helping buyers connect with rebates, tax credits and special holiday sales.

    • Washers that look great: Besides offering washers that fulfill nearly every customer's desire, GE washers also come in many colors and finishes, all the way from platinum to ruby red.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    GE Washing Machines Company Information

    Company Name:
    GE Washing Machines
    Company Type:
    Public
    Ticker Symbol:
    GE
    Country:
    United States
    Website:
    www.ge.com