GE Washing Machines

We bought a General Electric "washing" machine in June of 2022. We have had nothing but problems. After a year's worth of technician visits, we are sending it back. I was hoping to post a photo of my white socks after having been "washed" in this machine. It appears they do not allow for photos.

I bought this washing machine in Jan. 3, 2023 as my favorite washer finally gave out. Since buying this washer it has had a burnt rubber smell coming out of it after every load of clothes. We thought it was just new parts so we decided to give it a little while. Then my husband felt the loads I may have been putting in were too large, so I washed 3 Cotton T Shirts & 1 pr. of Jeans. They came out smelling, again, like burnt rubber. I have the 1 yr warranty as well as the extended warranty. I had a serviceman come out & he stated he could not smell anything. That he ran the washer & got no odor from it at all.

I purchased GE top loader washer and returned next day, first wash machine was leaking from the bottom, cycle was chaotic, we waste our time to bring home, installation, all time we spent, next day took off from work and returned dump thinks. Is heavy to load and unload. Have to buy LG washer and very happy so far. Don’t waste your time, don’t buy bad product.

I bought a brand new GE washing machine and my washing machine broke. It just stopped working, except kept saying the word cancel every time you try to wash your clothes, waited for the technician to come out. Was told that they were gonna order parts. Never see the parts were definition. Again called day after day. Told to speak to GE consumer affair. I then called and spoke to them and was told I will get back an answer within 2 to 3 business days. That did not happen.

I purchased a GE deep fill washing machine in January 2023. This washing machine makes a very loud noise at the start of the cycle. It sounds like a grating noise. I can not run the washer if anyone on that level of the house is trying to sleep. I had a repair person come in, who told me that it was normal for this machine, and he ran diagnostics to be sure that nothing else was wrong. He said that this is typical for this machine. Before he came, the GE repair company sent us a new motor in a box. He said we should just keep it, because we would probably need it in a couple of years. I am very disappointed in this and will not purchase from GE again.

I purchased this model 34 months ago when I bought my home. It broke, and the technician said I needed a new Inverter Board and UI Board, which would cost $660 (I paid ~$1,100). The technician also said he saw about 5 cases of the EXACT SAME PROBLEM in the last two weeks. That tells me that this was intentionally designed to fail, with the warranty covering only the motor - a part that could realistically be repaired/replaced fairly easily. These boards are expensive, not in stock, and not quickly repairable. They intentionally designed this product to fail. It's a shame, because we loved how it worked for the first 34 months we had it. Unfortunately I don't think we'll be buying GE appliances ever again.

This is regarding model GTW500ASNWS (GE washing machine). I think they are Haier now. This is the biggest piece of junk I ever had in my life. Machine is 7 months old and supplied brand new by the builder. It came with the 1 year manufacturer's warranty and I registered the appliance. A few months ago the gear case assembly was replaced because the machine "jumped" out from the wall if I put 2 towels in the machine. Now for the past 3 weeks the machine won't drain and spin. GE authorized service has been out 3 times to replace 3 different parts, including the control board and it still won't drain and spin! I have a GE customer service rep who has done nothing except send me weekly emails and not doing anything to resolve the issue.

I purchased a washing machine and dryer set on 10/8/2022. It was not installed in our home until mid November (due to our home being under construction from a house fire). The washing machine worked a month, it broke the day after Christmas. I have been in contact with GE 1/7/23, 1/18/23, 1/27/23, 1/30/23 and today, 2/1/23, had 2 service calls to my home, had the main board replaced and now they are wanting to send their "technical engineers to see if there is anything else to do to make it work." GE scheduled a visit for these engineers and the following day, I received a call from the company who GE contracts with, rescheduling my appointment for yet another week.

The machine worked well up to about a week ago and it started with not spinning, I thought maybe we had a power glitch so I restart the machine, this only happened once so did not think too much about it. After doing laundry yesterday, we went to do a load today and the machine was dead as a doornail. Nothing worked. Tried to reset the computer as instructed nothing. The extended warranty only covered the machine, not the computer or electrical parts. I would recommend doing research and seriously thinking of a different company instead of GE.

I moved to home that had GE stackable washer/dryer. My first load of laundry I opened machine and noticed clothes weren't all wet. Upon further review I noticed washing machine only puts a couple of squirts of water in. I have to use a bucket every time I do laundry to add enough water that clothes get wet. Tried pre soak, same thing. Couple squirts of water only and that's called soak? I am all for saving water but having to manually fill my washing machine in 2022??? I am glad I brought my old machine with me when I moved. Now just have to find a plumber. This stackable will be free at curbside soon.