GE Washing Machines

GE Washing Machines

 2.6/5 (1608 reviews)

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Overall Rating2.6 out of 5
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About GE Washing Machines

GE appliances come with a traditional warranty, but the company also offers extended coverage with a Service Protection Advantage plan from Assurant, GE’s authorized provider of extended warranties. The plan covers parts and labor for appliance repairs for an extended period. Customers pick and choose which appliances or systems need to be covered.

GE Washing Machines Reviews

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Verified Reviewer
Original review: May 31, 2023

We bought a General Electric "washing" machine in June of 2022. We have had nothing but problems. After a year's worth of technician visits, we are sending it back. I was hoping to post a photo of my white socks after having been "washed" in this machine. It appears they do not allow for photos.

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Verified Reviewer
Original review: May 11, 2023

I bought this washing machine in Jan. 3, 2023 as my favorite washer finally gave out. Since buying this washer it has had a burnt rubber smell coming out of it after every load of clothes. We thought it was just new parts so we decided to give it a little while. Then my husband felt the loads I may have been putting in were too large, so I washed 3 Cotton T Shirts & 1 pr. of Jeans. They came out smelling, again, like burnt rubber. I have the 1 yr warranty as well as the extended warranty. I had a serviceman come out & he stated he could not smell anything. That he ran the washer & got no odor from it at all.

I was working so I could not go up right then to check the washer, but immediately after work I went up & the tub reeked of burnt rubber. I had my husband come to check & he said yea, it smells like a burnt belt. I will be calling the repair man back & back some more because with the price I gave for this washer it should run like a champ with no issues. I bought GE because it was American Made... COME ON GE GET WITH THE PROGRAM.. I will tell EVERYONE that will listen to stay away from your Product.

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    Verified Reviewer
    Original review: May 8, 2023

    I purchased GE top loader washer and returned next day, first wash machine was leaking from the bottom, cycle was chaotic, we waste our time to bring home, installation, all time we spent, next day took off from work and returned dump thinks. Is heavy to load and unload. Have to buy LG washer and very happy so far. Don’t waste your time, don’t buy bad product.

    Mariya P.

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    Verified Reviewer
    Original review: April 24, 2023

    I bought a brand new GE washing machine and my washing machine broke. It just stopped working, except kept saying the word cancel every time you try to wash your clothes, waited for the technician to come out. Was told that they were gonna order parts. Never see the parts were definition. Again called day after day. Told to speak to GE consumer affair. I then called and spoke to them and was told I will get back an answer within 2 to 3 business days. That did not happen.

    I kept calling every day. Was told that they’re still waiting for parts review and they’re looking for parts, I don’t understand because when you go to buy the machine they recommend GE saying GE is the best compare other brand. Now you got GE and the service is ridiculous when you have a family and you need to wash your clothes and you expect to get a part of the works. This product does not work to satisfy your expectation and the pricing for this product is so expensive that you are thinking you’re paying for what you receive but when you got the product, the product is not satisfied your needs so old the customer that GE products need to return them or never buy them again. I will never buy a GE product again. This is my first and last time. Still waiting for my washing machine to be fixed.

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    Verified Reviewer
    Original review: April 3, 2023

    I purchased a GE deep fill washing machine in January 2023. This washing machine makes a very loud noise at the start of the cycle. It sounds like a grating noise. I can not run the washer if anyone on that level of the house is trying to sleep. I had a repair person come in, who told me that it was normal for this machine, and he ran diagnostics to be sure that nothing else was wrong. He said that this is typical for this machine. Before he came, the GE repair company sent us a new motor in a box. He said we should just keep it, because we would probably need it in a couple of years. I am very disappointed in this and will not purchase from GE again.

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    Verified Reviewer Verified Buyer
    Original review: March 13, 2023

    I purchased this model 34 months ago when I bought my home. It broke, and the technician said I needed a new Inverter Board and UI Board, which would cost $660 (I paid ~$1,100). The technician also said he saw about 5 cases of the EXACT SAME PROBLEM in the last two weeks. That tells me that this was intentionally designed to fail, with the warranty covering only the motor - a part that could realistically be repaired/replaced fairly easily. These boards are expensive, not in stock, and not quickly repairable. They intentionally designed this product to fail. It's a shame, because we loved how it worked for the first 34 months we had it. Unfortunately I don't think we'll be buying GE appliances ever again.

    3 people found this review helpful
    Verified Reviewer
    Original review: Feb. 23, 2023

    This is regarding model GTW500ASNWS (GE washing machine). I think they are Haier now. This is the biggest piece of junk I ever had in my life. Machine is 7 months old and supplied brand new by the builder. It came with the 1 year manufacturer's warranty and I registered the appliance. A few months ago the gear case assembly was replaced because the machine "jumped" out from the wall if I put 2 towels in the machine. Now for the past 3 weeks the machine won't drain and spin. GE authorized service has been out 3 times to replace 3 different parts, including the control board and it still won't drain and spin! I have a GE customer service rep who has done nothing except send me weekly emails and not doing anything to resolve the issue.

    Now just heard back from the repair company saying that GE wants to replace the control panel for a second time because they have had a couple of "duds." I have been purchasing GE appliances for years and have never had problems like now. This is NOT the GE I once knew. I think they want to wear down the consumer so that the consumer goes out and buys another machine...which is exactly what I have done...another machine from a different manufacturer. On the plus side, GE did mail me a check to use the laundromat. I will NEVER buy another GE product again.

    6 people found this review helpful
    Verified Reviewer
    Original review: Feb. 1, 2023

    I purchased a washing machine and dryer set on 10/8/2022. It was not installed in our home until mid November (due to our home being under construction from a house fire). The washing machine worked a month, it broke the day after Christmas. I have been in contact with GE 1/7/23, 1/18/23, 1/27/23, 1/30/23 and today, 2/1/23, had 2 service calls to my home, had the main board replaced and now they are wanting to send their "technical engineers to see if there is anything else to do to make it work." GE scheduled a visit for these engineers and the following day, I received a call from the company who GE contracts with, rescheduling my appointment for yet another week.

    So, my washing machine is BRAND NEW and has been broken more days than it has worked. No one seems to want to help me at GE and keeps sending me to someone else who wants to send out a tech. How many techs does it take to say...this machine is not working, even the main board didn't fix it? I paid for a washing machine that should work for years and I got one that has only worked for a month!! GE does not stand behind their products and it is very dishearten to know that this long standing, trusted company is now turned to crap!!!! I am not one to bash anyone or their business, but my experience with GE has been terrible and I sure do not want anyone to have to endure this added, uncalled for stress in their lives!!

    6 people found this review helpful
    Verified Reviewer
    Original review: Dec. 13, 2022

    The machine worked well up to about a week ago and it started with not spinning, I thought maybe we had a power glitch so I restart the machine, this only happened once so did not think too much about it. After doing laundry yesterday, we went to do a load today and the machine was dead as a doornail. Nothing worked. Tried to reset the computer as instructed nothing. The extended warranty only covered the machine, not the computer or electrical parts. I would recommend doing research and seriously thinking of a different company instead of GE.

    13 people found this review helpful
    Verified Reviewer
    Original review: Dec. 4, 2022

    I moved to home that had GE stackable washer/dryer. My first load of laundry I opened machine and noticed clothes weren't all wet. Upon further review I noticed washing machine only puts a couple of squirts of water in. I have to use a bucket every time I do laundry to add enough water that clothes get wet. Tried pre soak, same thing. Couple squirts of water only and that's called soak? I am all for saving water but having to manually fill my washing machine in 2022??? I am glad I brought my old machine with me when I moved. Now just have to find a plumber. This stackable will be free at curbside soon.

    12 people found this review helpful
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    GE Washing Machines author review by ConsumerAffairs Research Team

    The same dedication to quality that GE puts into building products like jet engine turbines and wind towers goes into their washing machines. GE is an American symbol of industry that was ranked the 14th most profitable large firm in the United States and has even had employees that have won Nobel Prizes.

    • Washer's with many features in one place: GE washers often offer Energy Star certification, stain removal settings, vibration control and an automatic precision dispensing system, all in one machine.

    • Special offers: GE routinely features great deals on washers in its Special Offers section on their website, helping buyers connect with rebates, tax credits and special holiday sales.

    • Washers that look great: Besides offering washers that fulfill nearly every customer's desire, GE washers also come in many colors and finishes, all the way from platinum to ruby red.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    GE Washing Machines Company Information

    Company Name:
    GE Washing Machines
    Company Type:
    Ticker Symbol:
    United States