GE Washing Machines Reviews

Some GE may be good, however the machine I was given by AHS is the lowest on the market. Makes horrible noise, does not have a detergent or fabric softener dispenser, cannot wash large loads (even though it is a large capacity tub) due to balance issues, does not spin very dry and just overall a terrible machine.

I had a Maytag washing machine, that died after 18 years. I decided to get a GE washing machine because of the recommendation of friends. I've only had it a few weeks, but I'm very happy with it. The tub is much larger than my old machine, and it has a few additional features.

My washer (GE Hydro Wave) tangles clothes to no end, has ruined many things, shirts, tops etc. It never seems to have enough water in the drum and that's on super fill. Very unhappy with this washer, will buy a different brand next purchase.

I have the GE Model 680BSJ and it is fabulous. Has so many options for small loads, temperatures, deep water wash and rinses which is hard to find on most HE models. I use the short cycle a lot for small loads and you can choose your temperatures, the speed of the spin cycle and so many other choices. It also has Clean machine cycle which I use about once every month. Inside stays so clean and fresh smelling I have never had another brand or model that I have liked better than this one.

I would of rated the reliability a 4 but the machine broke down once already. I had to send it in for repair. Otherwise I love how it cleans and rinses my clothes. The tub holds plenty of water to wash a even extra big load. Overall all I'm satisfied about its performance just sometimes I'm concerned that if I don't close the door in time after the water stops it won't start to wash.

GE is the only machine I've owned. I am 72 years old and there been 2 in my life. The first just wore out. I'm still using the 2nd. All appliances in my home is GE. It's that good. All of my children use this brand. Didn't have to replace any parts, when it stopped working I knew it was time for a new one.

Washer came with my new home 3 years ago and it works great, I have since told everyone how glad I have not have any trouble and at my age I would have needed someone to help buy one with some advice, not sure how much or when owners before me spent.

I purchased my machine a few months ago. I read all the reviews and settled for the one I got. I was praying that it would hold up and work like a washing machine should. I am very happy so far, and have had no issues. It cleans and rinses along with spins with no problems so far. my clothes come out very clean, and not wrinkled. I love all the extra features like extra fill and soil stages. I am happy that I haven't so far had any issues like the ones reported. Thank you GE for keeping us in clean clothes! Quietly, and effortless.

I have a stackable unit, because it is too high it’s difficult to get laundry from the back of the dryer I feel like it should be a little lower and a bit wider. Also it’s difficult to keep the front glass of the washer clean.

When buying a new machine so many women said "DO NOT get a front load as the smell". I have had a front load years ago and noticed this issue. This machine doesn't have that problem at all. I am unsure if they have new features to eliminate that but it is GREAT. I love the way it cleans. I stuff it full and then some of cloths and they always come out smelling fresh and clean. I would highly recommend this machine.

I love it. I can put 2 loads In it, I level the load and if it's not it show me a code to level it out. It's easy to maintain and has a cleaner cycle on it. I can put my big rugs in it and it cleans them.

When I moved into my new home over a year ago I purchased a new machine. Well of course the warranty is expired and the washer is a useless pile of junk. My husband would normally fix this but he passed away recently so I’m left hand washing everything until the lockdown is lifted. It won’t be a GE washer, that’s for sure.

Bought this GE washing machine 3 years ago. Within 6 months 2 of the wings had broke off the agitator, was told warranty did not cover. I even had an extended warranty and that did not help. 8 weeks ago it stopped a agitating altogether, been using the laundromat ever since.

I have owned my current GE clothes washer for over 5 years now and It still works like the day I installed it. Highly recommend GE. My Samsung washer had to be replaced after 4 years as it was more cost effective to replace due to high repair cost.

Front load washer that exceeded our expectations. Quick wash option, fast spin but gentle on clothes. It is very heavy compared to other washers which helps it be stable when spinning. Great purchase and favorite washer ever.

Less than a 6 months after purchase the “stainless steel” tub was rusting. Called customer service was informed they needed to send a repairperson out to look at machine. I had to do all the legwork of tracking down someone in my area and setting everything up, they did nothing. Set aside a day, he cancelled went back and for with company over the warranty to the point that I just gave up! Tub is still rusted, constantly gets off-balance and makes a weird whining noise! I hate this machine but can’t afford another one.

Overall we've been happy with our GE washer. It gets our wash clean and is gentle on our clothes. The 2 things that have surprised me are 1. It's top loading without an agitator, but everyone threads stuck beneath the spin mechanism need to be cleaned out. 2. When using powder detergent, clothes look and smell clean when using powder (stains even come out), but there is almost always lots of powder left in the tray.

The level of quality is low, I am long term user, machine hard to use, doesn't clean well, water and controls setting illogical not flexible. Not enough water in wash cycles to clean clothes efficiently.

I bought my washer at Sears and was on sale. Most machines are too expensive but the one I chose was a least expensive one. Had it for 8 years now and no problems so far. It also comes with a water-saver feature and has a sensor to use the right amount water for washes, makes it great for when the kids do their own laundry.

I have had the washing machine for 8 years and never had a problem or had to put a service call in. It was part of appliances that were with the purchase of the home. The builder also gave an additional 5-year warranty on all the appliances. But as I said I never had to call GE.

This machine, like most newer machines (no matter what the make & model) has a drawback of not providing enough water to do a great job. Although we always do a prewash with a drain and spinout of the prewash water prior to the wash cycle starring, we often have to rewash really dirty items & sports items to get out odors. The upside of the machine: Large capacity, plenty of wash choices, pre-wash cycle drains the rinse water and spins it out, no ugly buzzer but has nice chimes.??

This GE washer is really nice for a more basic washer. It has four load sizes and five wash cycles with deep rinse cycle. If you are looking for a simple, but effective washer then this is the one for you. The only thing I do miss is a time delay.

I am very satisfied with my washer. Not only is it very dependable, it delivers a faster wash and it’s very durable. I’m able to wash more clothes in one wash than I could before. Very glad I made the decision to purchase my GE.

My GE Washing machine did everything it was supposed to do, especially in cleaning clothes and very few if any machine problems and they last years and years, mine was 15 years old. It kept surprising me because it ran so smoothly, truly cleaned my clothes and ran forever. The Dryer couldn't keep up with my old washer, had to buy a newer more expensive machine that couldn't dry at 8 years old. I loved my reliable GE washer.

My GE looks beautiful and stable. Clothes comes out very drained and clean and you can tumble it dry. However on my first wash I was concerned about some loud unbalance sounds and pause at the time of spin so I had to restart. My next wash was successful. I hope it's not going to be an issue in the future. All the features are great.

I suspect the washing machine I have is on the bottom of the quality scale. Primary concern is the noise level. You can tell when it is washing. It also does not have a liquid detergent dispenser, only has one for bleach. I'm noticing the steel drum is getting 'cloudy' looking.

I have had continuing issues with this GE top loading washer. I was told by the technician that this model has many problems. I have only had the washer for three years, and it needs a new circuit board already.

The machine doesn't have accurate temp control...to my idea of what it should have, there are too many settings and it's extremely noisy. It gets out of balance very easy almost as if it's too sensitive (or there's something wrong with the balancing).

Overall, it is a decent quality washing machine. No major issues or breakdowns. Does a fairly good job. The washer is a little loud though. If your machine and bedrooms are on the same floor, avoid running it close to bed time.

I have used GE washing machines for quite some time but this is what proved their durability to me. My machine recently quit and we have an old farmhouse that I was actually raised on, It belongs to me and siblings and no one has lived in for over 10 years and still has the old appliances from my parents, (I am 62 years old) but when my machine went out my brother said let's go to our house on Main and get that washing machine out of the house, I agreed thinking it not going work, but to my surprise after I cleaned spiders and other creatures out. It worked, and still does.

I absolutely love my new washer. It has everything I need to quickly and thoroughly wash my family's clothes. The buttons are clearly labeled and easy to identify. There are settings for just about every need, and it's easy enough for my nine year old to use. The washer saves water with its optimization feature, and the clothes come out really clean. I highly recommend this washing machine to anyone currently searching.

Needed a washer big enough to handle a family of 7, but cheap enough that we could afford it. Purchased a Hotpoint® 3.8 cu. ft. Capacity Washer with Stainless Steel Basket last month (April 2020) and we all just LOVE it!! I even fit my king sized comforter in there! Not complicated, a couple of neat options, perfect for our family.

I can't tell you how old my washing machine is- at least 20 years so I cannot complain, can I? It is not fancy but does the job. I've had to make minor repairs (lid switch and water filter replacement) but with the help of YouTube and eBay have managed to keep it running like new.

I have had numerous products over the years. I love the durability of the product and my parents never bought anything else! Neither will I. I love that the company has a long history. We will remain loyal.

I’ve had my washing machine a little over a year now and so far overall it’s a very good machine. It lacks some modern features but overall very reliable. It’s a strong machine. Can take on heavy loads just as effectively as a light load.

Washing machine has worked for years with no problems. With 6 people in the house the washing machine gets a whole lot of work and has always worked good. I probably would buy GE again when the time comes to upgrade my machine as long as the price is good.

GE is a very reliable name brand with history to back it up. I’ve used their washing machines for years and only changed out once due to newer features. I had Thebes first washer for at least 10 years, maybe a little more. It only needed one part replaced, that was the capacitor, otherwise it was still usable. I am not an in depth handy person but I will read and do my research and found directions doable. Additionally, I found the service help desk very informative and that’s how I discovered it was the capacitor that had gone bad after washing clothes for so many years, and believe me, I did a lot of cycles with my kids and family. I feel I got more than my money's worth. Lastly, I’m still using their products to this day. I may not have the frequency because we are empty nesters but I still believe in their products,

It gets the job done, have not had any service issues. I sometimes need to put in extra cleaning compounds to get tough stains out. Overall, it has been a good investment. We have had it for awhile so it has been

Each time we have a power outage, the washer must be reset. Then, the water level button must be pushed for at least 30 seconds and it still doesn't reach mfg set super wash load level. This is one of the last washing machines made with an actual agitator, so I will keep using until it won't work. Washers should last at least 10 years. This is only 3. The extended warranty was canceled and refunded due to lack of service techs in my area.

I LOVE this machine. It holds a huge amount of clothes and king size blankets. After using this washing machine for a month now, I believe I've been wearing dirty clothes all my life. LOL. It really does all the work. I don't even pre-treat most strains because this machine beats it out of the clothes. There are many washing options to choose from too.

Love both washer and dryer machines. I had it since 2015 and functions like the first day. Small loads, bedding and all this machine is a power house. I do a load every day of the week now with the pandemic more than ever. Very reliable and I would not be able to live without both.

We wanted a simple top loader and found the GE meets our needs very well. It has been very reliable for the last ten years, needing only one repair which was simple and inexpensive. Based on my experience with this washer I'll definitely buy GE again.

We have owned our machine for over 6 years and it continues to perform flawlessly. It cleans well, is quiet and has proven reliable after frequent use. We would buy it again. The machine is a large capacity top loader agitator.

After considering so many brands to replace a 30 year old Kenmore, I chose the GE. It had all the features I wanted, was energy star rated, and had great Consumer reviews. And it has proven equal to both heavy duty and very delicate washes. It is also very quiet, so the lovely chime to remind me a load is finished is much appreciated, and a huge improvement over the aggravatingly loud buzzer on my old set up! Highly recommended.

The GE washing machine is nice because it washes the clothes really well. It cleans very well. You can program the washing machine so it fills up with water automatically depending on the amount of clothes which is a good feature. You don't have to program the water level every time you put in a load. The negative thing is that sometimes if you need to add more clothes once you've turned it on the door gets locked and it becomes very difficult to actually get the door to unlock so you can open the door. I've tried turning the washing machine off and there is a wait for the door to unlock and sometimes you have to turn it on and off a couple of times so it unlocks. I recommended the GE washing machine highly.

The washing machine is extremely easy to get unbalanced and it sounds like the house is falling down. It can also be very difficult to determine how much detergent is optimal- both too much and too little detergent leave the laundry with a weird white powdery coating. For the most part though everything works great! No complaints about the dryer!

It a GE washer and dryer. Washer is an A+++ product and dryer works Great???? It's a upright dryer on top with washer on the bottom???? Only problem is when washer finishes you open the door over your a it hits you in the head moving clothes from washer to dryer. Can't win them all!

I wish that it didn't have a lock on it so I could open it when I need to. It needs a bigger tub so I can get more or bigger loads in it.

Does a really good job at getting the clothes clean...a little noisy on spin cycle. Great machine for the price. Able to accommodate large loads & the stainless tub is a plus. Lots of cycle options usually not found on basic machines.

Clunky. Makes too much noise. Would not buy again or recommend. First and last front loader. Even though we clean regularly and leave the door open to "dry" out, it still smells. Cycles seem to take forever to complete.

The washer is very easy to use. Settings are very easy to read. It’s all really self-explanatory. I’ve had no problems. Runs very smooth. Large capacity. Can fit quilts, blankets, large loads of laundry. Let’s just say you’re getting your money's worth when you buy one.

We’ve had the GE Profile Front Load Washing Machine for over 10 years without having any issues at all. We wash in it everything from clothes to bed sheets sets, curtains and even comforters wish is a saving since we don’t have to take them to the laundromat. The power it has plus the features are the perfect combination for a family of 5 and 3 dogs. We also wash in it the beds and all the stuff of the dogs and we haven’t had any problem of dog hair residues nor odors.

I have a large capacity top loading machine and it’s a workhorse. I do skincare for a living so I wash a lot of towels. Always come out clean. Nice options for stain removal, second rinse and great hand wash cycle. Love it.

After one year of use, the drum stopped spinning unless the clothing was perfectly balanced. Lots of drum slamming against the side walls. The load size options are small, medium, large and super. Perhaps if the machine can't handle large or super the knob should tear off if you try to turn it that far.

Previously I had a high end front load washing machine. It was awful. It smelled of mildew no matter what I did. It needed a repair and it was difficult to find anyone to work on it. I then bought a simple, solid GE top loader. No bells or whistles. Does a GREAT job. Wish I hadn’t been fooled into buying a high end machine previously. Completely unnecessary.

This washer is reliable and the clothes are always clean. Also if stain remover is used the clothes will have no stain. You can wash small or large loads and have the same results. The overall performance of a GE washer is outstanding.

I want a reasonable price and quality included. I don’t believe that an extra light or switch should affect the price by hundreds. I found that GE is competitive in price. Ge has been in business and that is a factor.

It washes the clothes okay but occasionally I find soap or crystal residue left on clothes. I use very minimal soap, so I know it is not from using too much of either product. It only comes with a few different cycles but I found that it was strange for type of water, the options it gave was tap cold, cold, cool, warm, tap hot or hot. Never saw that on a machine before. I wash always in cold. Better for clothes in the long run and your pocketbook.

This washing machine is a top loading machine. It has all features needed to wash different types and styles of clothing, bedding, towels, small rugs, etc. I have had this machine for around 3 years and its performance has been great. It uses a very small amount of water which saves on my water bill each month. I would recommend this machine to others.

Extremely noisy, high vibration. Sometimes has trouble draining all the water. I would never buy this product again. I am willing to spend more to get a quieter machine from a different company. On a positive note the price is reasonable for an entry level machine or for someone on a limited budget.

I do like my GE washing machine. Honestly wish I would've picked a different brand, but it's been reliable for the most part. Sometimes shakes when on the 'spin' cycle, but that could be with how the items are laid out in the washing machine.

Lots of knobs is nice but longevity is the best asset. My GE washing machine is over 20 years old and still going like a champ. GE also has a service plan which is a nominal amount and paid monthly. It's been my experience that I come out ahead by paying a monthly amount. Servicing will definitely be needed during the life of a washing machine so by paying for it ahead of time you are avoiding last minute stress. GE service is available by phone and they are very prompt. All said, GE is a winner.

I have owned a GE my whole life! I love the simplicity and easy to use features. The water levels and agitation cycles are as simple as they come. With the other brands the prices are outta most peoples budgets and they beep, sing and seem to go off balance a lot. Let alone the prices are double for just washing your clothes. I know I would recommend to anyone that GE is top notch and performs professionally.

I think the washer and dryer that I have works well. My only complaint is that it seems much louder than other washer and dryers that I have had in the past. I really don't think that it's a big issue.

This was our first washer machine in a few years. It's first and foremost large! We have the smart washer and it definitely works by notifying you when it's time to swap the load. It can wash about 15-20 pairs of jeans easy with room. The auto dispense detergent is new for use and takes getting use to. But we love it.

I love how it cleans our clothes no matter how dirty. I just don't like that I can't choose the size of the load and that it's a struggle to put detergent in while the washer is filling. Also the lack of the fabric softener dispenser make a things a tad bit more difficult.

Bought a front load GE washer from Lowe's for over 1,000.00 and all it does is break down. I bought a five year warranty from Lowe's Thank God, but have to argue with them to get anywhere. Lowe's does no longer give loaners so we have to go to the laundromat. Lowe's will not replace the machine they keep having it fixed even if the repairs are more than the machine. Do yourself a favor and don't buy A GE machine. They're junk.

I’m with no washer machine for couple weeks and they don’t care. I never get Anything for GE again. My washer is only 3 months old. They supposed exchange for me. Ridiculous. The service I call so many times and they don’t care about customers.

I will never buy a GE product again for as long as I live. Unless you want a nightmare of issues with your appliances, I suggest you do the same. This all started close to a month ago when moving into our new home. It is a beautiful home, but it came with no appliances. We were trying to keep cost low, but still have a reliable product. As you know, buying a home isn’t cheap and the cost can rack up fast.

Purchased a new washer and dryer from Home Depot when we purchased a new home. Nothing wrong with out 15 year old ones but electric to gas. Immediately noticed wasn’t cleaning well. Called and was told “wash smaller loads”. I purchased a large capacity so I don’t need to wash small loads. Then told “use a lint roller to clean the cloths before you wash them” are you kidding me!! You want me to wash my cloths before we wash them??? Then told “just take them back to purchased, they are still within warranty”. Sounded weird so I called Home Depot, “no way we don’t return appliances.” Called again, sent out a tech. “All works no issues!” So because they turn on but don’t clean is now my problem. Last I was told my management was they don’t return for buyer's remorse. I never asked for a refund, have offered to pay more for a better upgrade. What a joke. Only 5 months old and hate this junk.

I bought this GE deep fill washing machine from a Canadian Appliances about 6 months ago. It is horrible. Says deep fill which is a laugh. The button does not work at all and the repair man that came told me GE disabled this feature. The only way you can get half a tub of water is to put it on bulky which helps but then the spin is slow and your clothes take longer to dry because they are so wet still. The agitator is so weak it will not pull the clothes down and some remain dry during the wash. I put in 2 single sheets to wash and I have pictures to prove at the end there were still dry spots. Don’t buy this. On another note the nice man at Canadian appliance that sold me this set said if I had any problems to call warranty line and not the store. Now I wonder what he knew that I didn’t. Be warned.

Just like everyone said before me. Unreliable, doesn't work properly. And you guessed it, the warranty is up. I would never recommend this product to anyone. If you have to replace a machine every two years you might as well spend your quarters down the street. Not made to last anymore. This must be a green machine because you have to take out your clothes and wring it out by hand. Doesn't even wash one towel anymore. Hope this makes you decide to buy another brand.

I purchased a GE dryer from Home Depot. Two weeks later the knob popped off and the dryer stopped working. I called Home Depot. They told me I had to go through GE to get it repaired. I called GE, set up an appointment, which I couldn’t get for another two weeks and there were no weekends. So I took off work. They were suppose to come from 8am-12pm. No one showed up. I called GE. They told me that the tech was off and they had no one else to cover. They never called me to tell me my appointment was cancelled and now I missed a day of work for nothing. I asked to speak to a manager and they told me that no managers were there today. Frustrating and worst experience ever!!!!

Don't waste your money. I wanted to buy an American made product and boy do I regret it. The washer barely fills even on "deep fill" and the clothes on the top of the wash load sit above the water because it doesn't move the clothes enough to get them wet, much less clean. I guess they figure the rinse cycle will give the illusion your clothes got washed because they finally get wet. Horrible customer service. My 3 month old dryer sounds like something inside it fell apart so I have to wait 7 days for GE to send an authorized technician to look at it. This is not a quality washer or dryer despite the 10 year limited warranty. DO NOT BUY the top load washer or dryer. Waste of money on junk.

I purchased a GE top loader. Model #GTW335ASNOWW less than a year ago. This will be the 3rd time I have had a technician out. The washer only fills a quarter of the way full, no matter what water level you set it on. They have replaced one part, that did not take care of the problem. I had a Kenmore before this that lasted 27 years with not one service call. I wash maybe 2 load a week now. Those have turned into 6 loads because the water level is so low. Very frustrated and aggravated. I will never purchase another GE product again.

GE Washer GTW330ASKWW. Bought the machine 12/2/18. Single used it once a week for three months. I am a snow bird. Warranty expired on 12/6/18. Today later the following machine did had the following problem - gear box, inner basket, top seal, suspension kit. If your machines only last a year you should tell people. I will be going to the Better Business Bureau but of course you do not care.

I hate everything about the washing machine. It is over complicated and programmed to break down a month after the warranty is up. It has been programmed by an idiot and has the worst settings imaginable. It makes these stupid sounds and sprays water out in 2 short bursts no matter what option you hit. I want to spin and dry the clothes 1 more time so it sprays them with water again first!? Wtf.

It is suppose to be energy efficient and it is the worst experience I have ever had with a washer, it doesn't give me enough water to actually clean my clothes. Also, the pockets of detergent that have become so popular have too much detergent for this particular wash and leaves soap stains on my clothes. I am allergic to detergent and so I use dye free and perfume free but because this wash doesn't actually clean the clothes very well they still smell like dirt. If I owned the apartment I am renting from I would never use this washer. It is a pain in my side and so so sad. They didn't research enough before rolling this item out and if there is something I am doing wrong there is no instruction.(which I doubt).

I've never written a review like this before, but I have to share about my nightmare experience with GE. My brand new washing machine has been broken since September, and I am still going back and forth with GE. At first, the GE technician told me it was my fault - they said I wasn't loading the machine correctly. When they finally sent a third-party out to my house, the technician immediately identified the problem. They ordered the replacement part, but the wrong part was delivered to my house. When we finally got the new part, the technician was unable to install it, and ended up breaking another part in my washer. I have requested a new washer and GE continues to delay its response to my request. The GE products, technicians, and customer service reps have been horrible to deal with. I recommend going with another company.

How do they expect us to wash clothes without water. This washer has a manual water level knob but it still won't put water into the tub. GE tricked me by saying it was a manual adjustment knob but when I called, she said it only fills 1/4 way of the tub height. Now ridiculous! She said that you don't need water to wash clothes. So how am I gonna wash a blanket that goes to the top of the tub...well I guess I will never ever get to wash my blankets ever again. I am so sad and frustrated.

From the min. I bought washing machine & dryer they've been nothing but problematic! The washer has tangled, enlarged, caused tears in most clothing, not to mention the drum doesn't handle any of the cycles as it should. The machine has damaged not only my clothing but my laundry room walls. The h2o level has always been so low that it hasn't washed & removed stains so much so that I've found soap still in the end of the cycle. I have called 4 svc many times & service people have said told me "...These machines are nothing but a piece of **, I wouldn't take them even if they were given to me".

I purchased a GE washer and dryer. My dryer turns itself off when drying clothes. I had a serviceman come out and he said it needed a part he did not have. They said I would get it by the end of the month m. It has now been three months and I’m being told to wait another month m before I get the part. No updates are being given during the process. I have to call every time to find out what’s going on. Every time I call I get the same bs it’s on back order.

I purchased a GE washer 4.2 cu. ft. The machine constantly goes out of balance. I called Home Depot and they take no responsibility for it and say, "You need to call GE." I called and had GE out to fix it and they say it’s a user error. I thought I was getting a good product as I have purchased many GE appliances but this is a piece of junk. Do not buy it and especially don’t buy it from Hone Depot.

We ordered the GE top load washer because we wanted the center agitation. I’m so disappointed in this machine; GTW335. It was not advertised as a high efficiency machine and it does not put enough water to clean the clothes. I have washed 4 loads and have had to babysit it because it has gotten off balanced every time. Needless to say we are returning it and looking elsewhere for a machine that actually works! I wouldn’t waste your time on this machine!

Nothing but regrets! I don't have much time to write reviews, but the fact that I have to live with this machine for years to come, makes me want to drop off this machine at the entrance of GE and never look back! I wish I could download the video for other consumers to be aware! I miss my old machine and I am sure GE made a great trade by taking my old quiet and functional machine over this piece of crap that does not clean my clothing, moves, shakes, rattles and makes horrific and extremely loud noise on almost every cycle!!! Had technicians coming over on 4 different visits to fix many issues while unit was still under warranty. I was told at one point that I was better off requesting a replacement and yet, he did not write it on his report thus customer service simply closed the case and considered all problems solved. Well...PROBLEMS ARE NOT SOLVED and WILL NEVER BE until I replace this unit!

I implore to anyone looking at GE washers and dryers to look elsewhere. The control panel on our dryer went after less than three months and pretty much every time I wash a load of laundry no matter what setting I put it on the washer becomes incredibly unbalanced and moves across my laundry room floor which is tile, which is now scratched. Our complaints went pretty much unheard it’s like they don’t even care so now we are stuck with the $2500 piece of junk. Please do not buy this brand. I am beyond disappointed!!!!

I bought a brand new GE washing machine after my very old machine died after 20 years. I absolutely hate this new machine and makes doing laundry an even more unpleasant task than usual. For one I cannot stand that you cannot open the lid while the machine is on and if you do have to stop it it takes a very long time to stop before you can finally open the lid.

Purchased in April of 2019 and within 30 days the pump needed to be replaced. The washer is so loud, even the neighbors comment on the sound. GE admitted they have a noised issue and recommended their quiet pads to put under the feet. We purchased and installed them, but it made no difference.

Guarantee Or Warranty Issues. Bought a new GE washing machine. After three months it stopped spinning. A GE REPAIRMAN CAME FOUR DIFFERENT TIMES, DECLARED IT FIXED, BUT IT WAS NOT. GE washer purchased 4/29/2019. It never worked correctly on bulk detergent dispenser. After three months it stopped spinning out water and clothes smelled terrible. Lowes sent a loaner for me because we couldn't get service in a timely manner. The repairman declared it fixed, but it wasn't. Someone came out 4 times, but the clothes came out grimy and with dirty streaks. GE said they would not try anymore because they said it was working as designed. Lowes wouldn't refund me for this "Lemon" because it was out of the 30-day return period but still within manufacturer's warranty. I argued with Lowes Headquarters, but they said it was my problem and they would not help me.

I haven’t had this washer 3 years and had to call repair man. This $500 washer is going to cost over $700 to fix. This is my first and last time I will ever own a GE! I highly advise you to go elsewhere!

10+ years ago, my husband sold appliances for a living and would never sell a customer a GE anything. Since that was over a decade ago, we decided to give this machine a go. BAD MISTAKE! Problems developed about 6 months after purchase, the machine started making odd noises, it wouldn't spin water out of large/bulky items. The repairman has been out 6 times, replacing everything possible but yet.... TODAY, it still won't spin/wash correctly. HE detergent residue left in the comforter ended up washing it twice. A load that should take 1:06, takes twice as long because the machine keeps trying to rebalance load and adds time back on the display. This has been the WoRST experience, what does it take to get this remedied??? DONT BUY GE - unless you are up for many, many calls without a permanent solution.

The energy efficient only allows the washer to fill 1/2 of the tub which causes the clothes to get wrapped around the agitator! It tears them up because to have to PULL hard to untangle them and it causes permanent wrinkles. Doing heavy loads (sheets & towels) I have to go to the laundromat, or manually pour buckets of water in to cover the clothes. What you may save in energy you lose replacing clothes and linens.

I’ve had this washer and dryer for just a year. It washes and dries about three loads a week. The dryer is making a thumping noise sounds like the tub bearings are shot. As for the washer just not very nice. The fabric softener is junk. When you pull your clothes out there’s always softener stains on your clothes as it’s still coming out at the end of wash cycle. Really not pleased. I surely wouldn’t buy anything else that’s affiliated with GE.

I bought a GE washing machine model GTW330ASK3WW sixteen months ago. The locking mechanism broke on it due to nothing that we did to it. It cost $159.00 to fix the little plastic piece. DO NOT EVER BUY a GE WASHING MACHINE, THEY ARE MADE WITH CHEAP PLASTIC PARTS.

Your warranty department is Hideous. I tried 7 times to get ahold of someone in 3 days. I’m now stuck without a dryer for another two weeks on top of the week I tried getting ahold of your warranty department. They first told me NO APPT was scheduled, then I call and I have some wacko appointment time without ANY notification. You transferred me to a bad phone number where I sat on hold for 30 minutes then your phone line goes “goodbye” and hung up on me while I sat ON HOLD the entire 30 minutes for nothing.

Bought a GE washer 6 months ago, within a year the motor had to be replaced at my expense. The buttons have never worked correctly, you have to push them multiple times in order for it to start. Now it has stopped draining. Never buy GE appliances unless you enjoy constant problems.

Everything is wrong with this unit. Most recent is a sensor, I will never buy another GE product again. This is always breaking down and the parts are very expensive to replace. I contacted customer service and the guy I spoke with was not helpful and arrogant.

This is the worst washer that I have ever purchased in my my whole entire life. If I want to stop the washer because it is on the wrong cycle, there is no way to stop the washer from draining. It will literally drain all of the water out even if I try to reset it. It is not quiet at all. The spin cycle sounds like a freight train even the delicate cycle is very loud. I tried to reset by unplugging for one minute, and lift the lid six times within 12 seconds - and that didn't even work. It is just one big disappointment.

My husband and I purchased a brand new GE washer when we moved into our new house. It has been unreliable to say the least. It has a one years manufacturer's warranty, and 8 months in and it has broken AGAIN. The last time it was broken, it took them over 4 weeks to fix it because they were waiting on a part. This time, I asked to schedule a repair on a Saturday, because my husband and I both work full time. They gave us an 8-5 window for Saturday, and we waited. About 2:00, I tried to call the number for the repair company to get an update. The number was disconnected. Upon further research, the company's site said it no longer operated in Michigan. When I called GE, the extremely rude customer sales rep told me the appointment was for sure confirmed and I should just wait.

This GE Hydrowave washing machine is THE WORST appliance imaginable! Supposedly, it has a "Deep Fill" option. Deep fill is NEVER even HALFway to the top. I try to get more water by waiting to put the clothes in after the machine fills, but then it doesn't put in enough for the rinse cycle. Also, even on "Delicate" cycle, it agitates frantically. What part of "delicate" does it not understand? I have literally had to carry gallons of water filled in the sink to add to the washer in order to wash a blanket or pillows. Why even make a full-sized machine if there is NO WAY to get it to fill with water? The result - I have to wash a few items at a time and do 2-3 times as many loads as should be necessary.

We bought a brand-new matching front loader washer and dryer in January 2017. Within the first year, we noticed that our clothes were starting to smell. It wasn’t until months later that we put it together. The problem was the washer. Our extended warranty company would not do anything because the washer worked, and they do not cover mold. We contacted GE, who after much hesitation sent out their service technician. Bear in mind, that we had thrown out hundreds of dollars in clothes before we know what was wrong. Our clothing smelled awful!

I bought a 24 inch GE washer dryer combo model #GUD24GSSMWW from Home Depot in August 2018. In a span of 11 months I have had a repairman come 4 times due to a tremendous banging noise emanating from the washer when it reaches the spin cycle. The standard answer after plugging in their computer is that there’s nothing wrong with the machine because the last 10 washes were completed. Of course the computer doesn’t factor in that I had stopped the machine to reposition the load each time, so I’m stuck with a lousy machine that I have to constantly shut off, reposition the load and pray. By the way this machine does not let you know when the load is finished. Buyer Beware. I previously had same type of washer/dryer made by Whirlpool that lasted 17 years without making this horrendous noise.

I will never buy a GE appliance again. Bought brand new washer and dryer from Home Depot Nov. 2018. Loud noise in dryer 2 weeks after, GE does not service my area, which I was never told when I purchased them. I had to look for a technician, call GE with part #, they would then send part to me and the tech would have to come back to fix. I could not find a repairman that would do it so after a week of hassle, they said the model # and serial # did not match so I had to take a pic of it and send it to them. Trying to shorten story... hassle for weeks, sent a new dryer. New dryer is okay, but I am now seeing black grease marks on edges of pillow cases, sheets, so I think it's from the dryer. Washer is the worst I have ever had. Model #GTW680BSJWS does not clean the clothes. Very little water and it sprays out so lightly is practically drips out. Clothes after washing often have lint, dog hair, detergent residue on them and wrinkled.

Less than 2 years old my GE top load washing machine model GTW330ASK3WW has been causing me to work so hard to balance loads. Many times I've had to remove more than half of an average size load, or wring out water into tub as if its too heavy. It's pretty much been going on for months... reading about 'off balance' issues on YouTube and such. It is ridiculous and not sure if you can reset anything in the smartboard or whatever. The locking mechanism is a safety joke causing unimaginable wasted time and from what I've read, cannot be bypassed as w/ some machines.

We have had the GE High Efficiency washing machine for just over 1 year (purchased in June 2018). We have had to have it repaired for the same issue (won't finish a cycle) 4 times now. It's a brand new machine and we cannot use it for weeks at a time due to waiting on repair people to look at it. Do NOT buy this machine. It is so frustrating!

Let me just say this pair of washer and dryer that we purchased when we moved into our new home model gfw450ssm1ww / Gfd45essm0ww are terrible quality. Very flimsy construction and both units are very noisy while running. Very disappointed in GE.

Don’t buy this washer. Very disappointed with GE!!! Bought this washer and it started leaking in the second month of purchase. Because it was in warranty the technician fixed it. Started leaking again from the same place after a year and a half. This time with the warranty expired got a quote of more than $700!!! What a rip off by GE!!!

I purchased this washer in 2015 and it has broken down at least once a year since. GE's website says, "At GE appliances we make life better by designing and building the world's best appliances." Please don't believe it. I have one of the worst washers I have ever owned. It would almost be better to beat the clothes on a rock, at least the rock wouldn't break down every year. I have spent enough money at the Laundromat to purchase another washer. If I could have given it a negative number I would have. Totally Dissatisfied Customer in TN.

We bought the GE Front-Loading Washer (GFWR4805F0RR) in October 2014 and it has never worked properly. GE Reps confirmed faulty design chip issue (can't fix) and cycle pause issue (can't fix). The machine cannot balance during spin cycle and keeps resetting itself between 6 to 10 minutes at end of cycle, over and over. Towels come out soaking wet, not damp.

Because of space limitations and apartment wiring, I've now had two of the GE space-saving washer/dryer 27" unit in the past two years. I would never choose it again. The dryer of each has after a few months deposited black grease on collar points, the edges of sheets, and tie ribbons of sleepwear. Only dark clothing is safe to place in the dryer. With no sounding bell to alert when the drying cycle is over, clothes often sit forgotten until they require ironing. There is no soaking cycle. I could force one with the first machine by leaving the top open. But the one purchased 6 months ago just fills and then drains if the lid is up.

This washer will cost you a lot more money in the end. First of all it does not clean clothes properly and the rinse will not get rid of the soap. It leaves residue on dark colors. The spin cycle tangles clothes so bad that even after putting in the dryer they still have wrinkles. You will definitely be doing more ironing. Plus the water sucks out from the bottom and it is fraying a lot of the clothes. This is where you will be spending a lot more money buying clothes because it will ruin them. Also if you do blankets or even sheets it becomes unbalanced and will walk itself right out of your laundry room and literally right through the door. If I had to do over this would not be my washer. I have no idea how they can sell a product so poor in quality and ask good money for it. Stay away from it!!!

I've given myself almost six months to try and find things to appreciate with my brand new GE Deep Fill High Efficiency Turbo washing machine, model GTW460ASJ9WW. Unfortunately, I'm at a loss and regret the day I purchased it. Why do I hate it? Let me count the ways!

I don't know who changes everything to make things "better" but this washer, and most brands from what my friends have suggested, are worse than ever. This washer will NOT spin things such as bath rugs or a blanket or other things even on heavy duty or bulky setting. I have had to run several cycles to luck up on one that actually spins so that it isn't so heavy and dripping with water and so heavy that you can't even lift it out of the tub!!! It has happened over and over!!!

I purchased the washer and dryer new in 12/2018 and have had nothing but trouble. When you wash anything with sleeves and legs they get all knotted up every time I wash this type of clothing. Due to the low water levels they don't get clean, and have parts of the clothes dry. Have had a service calls and was told only can use "Super" wash level and "Bulky items" settings, so the other functions are useless. It gets off balance many times and moves across the floor. I have another service call scheduled to follow the guidelines of now on to the Consumer Relations Dept. This is the poorest engineered design. The dryer "balls" the clothes up in one lump, like a cocoon. I am fighting for a return of washer and dryer as they both are worthless to me when they don't work properly and I am stuck babysitting them when I use them, just to get through the cycles. VERY DISSATISFIED WITH THESE. DO NOT BUY THEM!!!

Every time I wash the clothing they come out with lint. I try washing them again, with same problem. I have to clean them clothes with a lint roller, after the clothes dry. It is a waste of my time and effort. Plus I have to pay double the water and electricity.

I bought the original washer in 2008, GE has replaced it 5 times. The problem is it rusts. It reminds me of the Automobiles of the 50 and 60s. They used incorrect metal for the appliance and did not finish it with the correct process. Appliances should last 10/12 years according to consumer reports. These start to rust after 1 years and by 2/3 years they are unusable. Rust covering anything in the pedestal. If you buy one make sure you get the extended warranty from a reliable company.

I'm very unhappy with my GE profile washer... I set to heavy loads and it fills up with very little water. The clothes are very wrinkled. I won't buy another GE washer again. I can't afford to buy a new washer.

I have had this washer just over a year. Why you shouldn't buy this model: It takes forever to wash a load. It stops constantly to "check" the water level. It is loud. My home office is right beside the laundry room - has been for years. It is loud for every cycle. The clothes come out a tangled mess. Socks in sleeves and wadded all together. Everything needs ironed. The clothes come out with soap on them. (We put soap in 1st and add extra water.) I can't open the lid without it stopping the washer and having to restart it. It has a musty smell when not in use. I have run vinegar through the lines and empty loads, in 30+ years- I have never smelled stale water from the washer.

My advice to anyone... Do NOT ever, EVER buy a GE washer. It's garbage. I bought a GTW485AJS. It puts almost NO water in the basket, and the agitator cranks on nothing by damp clothing, literally SHREDDING the stuff because there is hardly any water. The "rinse" is just a spin while spraying water. All my older (classic) washers did that too, it's an efficient way to rinse the clothing. But this thing spins the clothes hard against the barrel, then sprays DOWN THE AGITATOR. So all the spray water missed the clothing, and goes down the drain. In other words it's actually WASTING THE WATER.

I bought this washing machine last year and have been miserable with this machine ever since! The worst feature of this machine is that the clothes come out terribly wrinkled! You will have to iron everything including sheets, towels, and clothing. The sheets are so wrinkled beyond belief! Also, the clothes do not get completely wet while being washed and some of the clothes are still partly dry from when you put them in. ALso, when washing towels or sheets, they shift to one side which causes the washer to "walk out" from the wall and you will have to push the washer back against the wall because it has come away from the wall by 2 feet. DO NOT BUY THIS PIECE OF JUNK unless you LOVE to iron!

GTW485ASJ4WS Serial. RH16645G. I bought this product in 2017 at Lowe’s, I bought a two year extended warranty. I did not get this lemon back to Lowe’s in 30 days, my bad, thought extended warranty covered me there, it does not. Lowe's fail to warn me of this detail in VERY FINE PRINT. TRIED TO USE THIS MACHINE 6 times at our cabin, it failed miserably all six times. In essence, use the use the check system of what it is SUPPOSED TO DO, and then check off what it DID NOT DO, WHICH WAS ALL OF THE ABOVE. NOW, this is a HE Machine mind you.

Just bought GE Washer and dryer last week. The washer is terrible -- so noisy. It is in our laundry room and the noise is terrible.GE tech came out and said they all make this noise. If this was on display on the store it definitely would not sell. It sounds like something is loudly rubbing and will wear something. I ended up purchasing a service contract (which I rarely buy) from the repairman as I thought I would probably need it as this sound seems wearing. I've always been pleased with GE appliances and we have the profile micro, dishwasher and glass top stove but I will never buy GE again as I don't believe this noise is in all their washers as the technician said. Don't buy GE!

I wish I had kept the washer I had before this one. I bought the pair of GE Profile series washer and dryer. I have never had a problem with the dryer but the washing machine is a different story. It sounded like an airplane when it was running from day one. It does not have the regular type agitator. This one is suppose to save on water but NEVER puts enough water to wash the clothes. I always have to add water from a pitcher I keep in the stationary tub in the utility room.

Beware. I will make this short. Their appliances are defective and horrible 3 months and I’m out of my money. Any type of help from General Electric only "I'm sorry to hear that." 4 technicians came out and just tinkered with it...Today I received a call. Technician called out for the rest of the week... They will call me at a late date to TRY and fix. Save your money and any additional stress we don't need. I CAN’T BELIEVE THEY’RE STILL IN BUSINESS. HORRIBLE CUSTOMER SERVICE AND NO TYPE OF WARRANTY... I was better off buying a used washer and dryer at the swap meet.

I bought a GE washer and dryer Agee Montserrat apart. I did not buy extended warranty. I have not bought any extended warranties in the past. I have bought 2 other sets of washers and dryers in 40 yrs no warranties. Some small repairs after 5-6 years Whirlpool products. Had a product over 10 yrs. Approximately a few months after warranty on dryer timer went. Of course nothing would be. It is the most expensive part to replace. $250- not elect not heat up. Washer is great. I can’t believe the repairs will cost 1/2 the price of dryer.

We have a brand new GE washing machine that was installed September 2018. It is Feb 2019 and we are on our SECOND repair call THIS MONTH. 2/1/2018 they sent someone out to repair the machine because it dragged a blanket down into the drain area of the machine. I never knew this was possible but there we were. Of course CS does not care and I have to wait days to get someone out. (Side note, the dryer also had to be repaired at that time for faulty start button).

We purchased our new top load GE Washer just over 2 years ago. The drum appears to have detached and spun crazily within the machine during the spin cycle. Result is a totally wrecked machine, the entire frame is bent, and the top will not open without forced effort. The front and side of the machine were dented from the inside out. Calls to GE were completely unproductive. As soon as they found out there was not an "extended warranty", they didn't seem to care. Final result. We're shopping for a new washer - but this one, and all future purchases, will never again be GE. Buyer beware of this model.

Bought new washer. In 3 months the motor went out. Called GE. They sent repair tech out. Took a week only to tell us gearbox was bad. Had to order parts. That was another week so 2 weeks of going to laundromat. 1 month later quit again. Called GE. Sent out repair tech again another week just to tell us the motor was bad. Order parts another week so 2 weeks again going to laundromat. Lasted 1 month again. Now pump won't pump out water so called GE. Demanded new washer. They refused. Said they could only repair it so in 5 months having new washer we've been 6 weeks without it and going to laundromat spending more money 'cause GE would rather spend great deal of money in repair costs and labor.

In my occupation, I am required to wear uniforms. I wash my uniforms every week. I have had the same uniforms for 6 months. They still look new. They are not dingy. They do not have a "nursing home smell." They smell like fabric soften. I have washed the same uniforms at the laundry mat. The clothes have lint fibers on them. They come out hot alone with acquired stench.

Great washer overall. But the problem is with the energy saving low amount of water the washer uses. In order for stains to be removed, I must use a stain remover. The low water level, which is not adjustable, does not move the clothing around enough for a good washing for stained items. I found the items washed didn’t rinse enough, so everything I wash has to have an extra rinse. I do use the proper detergent for these machines and measure accurately. I love the hand wash cycle on this washer and use it regularly. I have had this washer for almost 11 years and have never needed any service. I will buy GE again. I hope the newer washers have improved water levels.

The washer won't even fill half full. Leaves detergent residue in the clothes and makes me have a rash. Not enough water to properly clean the laundry. GE technician came to my home. He confirmed that it will not fill properly, and he stated that since the washer fill only half full, that I should use half the normal amount of detergent. He had no remedy other than that.

Does not do spin cycle about 50% of the time. Go thru reset combo and it will work for 1-2 wash cycles. We have had repair from 2 different vendors and they just do the reset and say that is all they can do. I looked up how to reset online but you never know when or if it will work. Also, it just started 1 time and would not shut off. Unplugged and plugged back in and it would start again. Left it unplugged for a couple of hours and it work correctly again.

I will NEVER buy another GE washer. My mother, my daughter, a family friend and I ALL had the same horrific experience. The washer will fill, and fill, and fill until it overflows. You must push dial in to stop the flow of water then manually turn dial to rinse/spin and pray for the water to drain. Then you have to open the top/faceplate/control panel where there is a clear tube on the left. Unhook tube, BLOW into tube and it might work if you start a new wash cycle. Call GE to order the part connected to tube because that’s what’s bad, they REFUSE to help. Want to send a tech at $90 per hour. Won’t tell you part number. Won’t stand behind warranty.

Makes a lot of noise. Noise I never heard on any other washing machine' sounds like it's starting and stopping. Skips cyles, and then you have to go back and start over again. Unable to stop, once you start, without starting over. It's only 2 years old.

I purchased a GE washer and drying from Home Depot only a couple of months ago, and I've already had so many issues with both. I had the washer replaced three times, because it did not work or came damaged. Now literally a couple of months later, the drying has stopped working. I called Home Depot, who got in contact with GE themselves somehow (because I was never able to get anyone on the phone using their 800 #) and scheduled to have a technician come in. The technician was very rude and had zero customer service skills or etiquette for that matter. As I tried asking questions about the condition of my dryer, I was having a conversation with the back of his head the entire time.

My old washer was a GE that lasted 35 years until it finally quit. I bought a new GE. It has many features. My old one didn’t plus it’s quieter and spins out great. The clothes are almost dry so it takes less dryer time. I am no fond on the leaking lid because sometimes I use liquid detergent and like to put it in water before adding clothes. Now I add detergent and pour about a gallon of water to dissolve it. Most of the time I use pods. I just hope I get the long lasting service from this one as I did from my old one.

We first had the top load Samsung without an agitator. The Samsung took an extremely long to wash and did a poor job. That washer was recalled for burning up so we purchased a GE top loader with an agitator. The less expensive GE machine cleans much better, but needs to be watched the whole time that the machine is running. This machine is definitely not insulated. This machine also seems to have a huge problem with the loads being unbalanced and when that occurs the machine makes VERY LOUD BANGING NOISES and literally walks across the floor.

I bought this from a local second-hand appliance store about 6 years ago. Have had 2 service calls which were not expensive. This is an upright washer and as long as I clean the basket every few months, performs very well.

The GE Spacemaker stackable washer/dryer is the worst w/d I have ever had. The washer does an awful job at cleaning my clothes and the dryer isn't much better. Definitely run as fast as you can from these.

I have an older model, I like the fact you can leave it open and have water filling tank while adding clothes. I prefer to add water with the detergent first, then add clothes. It washes well, is quiet.

We have had service on this less than 4-year-old dryer at least 4 times, three for the same issue. I hate it and will never recommend this brand to anyone. Our Amana washer is over 20 years old and we have had to service only once.

The washing machine is very loud and can be heard outside. I have to use the large cycle setting on every wash because the other settings do not have enough water. It’s like either large load or extra small load. And there’s no auto dispense for fabric softener which is a hassle. Worse decision ever made to have this washing machine.

Does not clean clothes; leaves stains so I re-wash multiple times; broke down twice within first month; bought at Home Depot; no returns! Thank goodness we bought the service plan! Do not buy this washer. Disappointing that it is shoddy American made.

All the dial choices make you think you’ll have choices for the amount of water for your load. NOT! With all settings - except “Bulky” the machine fills with 4 to 6 inches of water. With “Bulky” it fills almost to the top. So... conserving water is a laugh - unless you only wash a couple items - in 4 inches of water. The only “go around” I’ve found is to start with the “Bulky” setting, stand & wait ‘til it fills to desired level then pause machine, change to any other setting, then I un-pause, it’ll wash at that level. Then - during the rinse cycle- do the same - pause - switch to “Bulky” wait for desired water level to fill - pause- switch to another cycle - un-pause. How convenient is that!

We bought a GE washer and a GE dryer in April 2015. Both stopped working beyond repair by February 2018 and had to be replaced. The lifespan was less than three years for both. The GE repairman only came to our area once a week and was booked three weeks out. Therefore, each time a machine broke, it took us three weeks to find out that the cost to repair it was about the same value as buying a new one which is what we did.

Clothes come out all tangled and some inside out. Others I find socks or underwear in sleeves. Darks will come out with white silt on them even though they have been rinsed twice. Wish I had the old fashioned agitator machine that washed clothes clean. My old GE did a much better job. I am 90 years old so have had a lot of different brands of washers. Cost of this one was about 700 on sale.

Washer is supposed to service very large loads, but because the drum is so wide, not enough water fills to do those. Other than that, does a good job cleaning even on 'light.' Spins clothes quite dry so the dryer can dry most things in 20 min.

Absolutely the worst washing machine I have ever purchased. Continually went out of balance on loads that were not overloaded ie (four towels). Complained to GE two or three times. They finally sent some rubber pads to install under washer feet to help keep washer from dancing across floor. They advised they had designed the washers to spin at 800 revolutions per minute instead of 400 as their method of spinning more water out of clothes. This increase in the RPMs is primarily responsible for the problem. Prior to this purchase I had never even contacted a Washer Mfg for any problems. Their solution (the pads) although helpful have not prevented the problem. Very poor engineering as well as customer service. Keep in mind I am 70 years old and have had at least six or seven other washers in the last 50 years. This is like Goodyear deciding an oval tire would be a great idea.

GE Washing Machine Model GTW485ASJ1WS. Machine broke down 3 times in 2 years & its broken down again. This machine is nothing but trouble. Too much hi-tech for a washer. If you need a computer to inform you that your washer isn't working and after you figure out the code {or call GE} the message is call a repairman? The repairman informs you cost of repair is around $300.00. And if doesn't get her going of course they would be extra fees for any more parts plus labor. And he also informs me that is fee for 2-day is $100.00. Remember the machine has broken down 3 times before and its new replacement cost is under $600.00 Now you must decide. I can't express myself online what come out of my mouth. No matter what you decide I wish you good luck. Cause no one should have to go thru this.

Cleans very well. I only use the deep fill option on the washer. The dryer works great on any setting. The washer spins the water out better than any that I have ever seen. Purchased on sale at Home Depot. Excellent value for the money.