GE Washing Machines Reviews

GE is a very reliable name brand with history to back it up. I’ve used their washing machines for years and only changed out once due to newer features. I had Thebes first washer for at least 10 years, maybe a little more. It only needed one part replaced, that was the capacitor, otherwise it was still usable. I am not an in depth handy person but I will read and do my research and found directions doable. Additionally, I found the service help desk very informative and that’s how I discovered it was the capacitor that had gone bad after washing clothes for so many years, and believe me, I did a lot of cycles with my kids and family. I feel I got more than my money's worth. Lastly, I’m still using their products to this day. I may not have the frequency because we are empty nesters but I still believe in their products,

Each time we have a power outage, the washer must be reset. Then, the water level button must be pushed for at least 30 seconds and it still doesn't reach mfg set super wash load level. This is one of the last washing machines made with an actual agitator, so I will keep using until it won't work. Washers should last at least 10 years. This is only 3. The extended warranty was canceled and refunded due to lack of service techs in my area.

I LOVE this machine. It holds a huge amount of clothes and king size blankets. After using this washing machine for a month now, I believe I've been wearing dirty clothes all my life. LOL. It really does all the work. I don't even pre-treat most strains because this machine beats it out of the clothes. There are many washing options to choose from too.

I’ve had my washing machine a little over a year now and so far overall it’s a very good machine. It lacks some modern features but overall very reliable. It’s a strong machine. Can take on heavy loads just as effectively as a light load.

Love both washer and dryer machines. I had it since 2015 and functions like the first day. Small loads, bedding and all this machine is a power house. I do a load every day of the week now with the pandemic more than ever. Very reliable and I would not be able to live without both.

I wish that it didn't have a lock on it so I could open it when I need to. It needs a bigger tub so I can get more or bigger loads in it.

It a GE washer and dryer. Washer is an A+++ product and dryer works Great???? It's a upright dryer on top with washer on the bottom???? Only problem is when washer finishes you open the door over your a it hits you in the head moving clothes from washer to dryer. Can't win them all!

We wanted a simple top loader and found the GE meets our needs very well. It has been very reliable for the last ten years, needing only one repair which was simple and inexpensive. Based on my experience with this washer I'll definitely buy GE again.

After considering so many brands to replace a 30 year old Kenmore, I chose the GE. It had all the features I wanted, was energy star rated, and had great Consumer reviews. And it has proven equal to both heavy duty and very delicate washes. It is also very quiet, so the lovely chime to remind me a load is finished is much appreciated, and a huge improvement over the aggravatingly loud buzzer on my old set up! Highly recommended.

We have owned our machine for over 6 years and it continues to perform flawlessly. It cleans well, is quiet and has proven reliable after frequent use. We would buy it again. The machine is a large capacity top loader agitator.

The GE washing machine is nice because it washes the clothes really well. It cleans very well. You can program the washing machine so it fills up with water automatically depending on the amount of clothes which is a good feature. You don't have to program the water level every time you put in a load. The negative thing is that sometimes if you need to add more clothes once you've turned it on the door gets locked and it becomes very difficult to actually get the door to unlock so you can open the door. I've tried turning the washing machine off and there is a wait for the door to unlock and sometimes you have to turn it on and off a couple of times so it unlocks. I recommended the GE washing machine highly.

The washing machine is extremely easy to get unbalanced and it sounds like the house is falling down. It can also be very difficult to determine how much detergent is optimal- both too much and too little detergent leave the laundry with a weird white powdery coating. For the most part though everything works great! No complaints about the dryer!

The washer is very easy to use. Settings are very easy to read. It’s all really self-explanatory. I’ve had no problems. Runs very smooth. Large capacity. Can fit quilts, blankets, large loads of laundry. Let’s just say you’re getting your money's worth when you buy one.

Does a really good job at getting the clothes clean...a little noisy on spin cycle. Great machine for the price. Able to accommodate large loads & the stainless tub is a plus. Lots of cycle options usually not found on basic machines.

I have a large capacity top loading machine and it’s a workhorse. I do skincare for a living so I wash a lot of towels. Always come out clean. Nice options for stain removal, second rinse and great hand wash cycle. Love it.

We’ve had the GE Profile Front Load Washing Machine for over 10 years without having any issues at all. We wash in it everything from clothes to bed sheets sets, curtains and even comforters wish is a saving since we don’t have to take them to the laundromat. The power it has plus the features are the perfect combination for a family of 5 and 3 dogs. We also wash in it the beds and all the stuff of the dogs and we haven’t had any problem of dog hair residues nor odors.

After one year of use, the drum stopped spinning unless the clothing was perfectly balanced. Lots of drum slamming against the side walls. The load size options are small, medium, large and super. Perhaps if the machine can't handle large or super the knob should tear off if you try to turn it that far.

Clunky. Makes too much noise. Would not buy again or recommend. First and last front loader. Even though we clean regularly and leave the door open to "dry" out, it still smells. Cycles seem to take forever to complete.

Previously I had a high end front load washing machine. It was awful. It smelled of mildew no matter what I did. It needed a repair and it was difficult to find anyone to work on it. I then bought a simple, solid GE top loader. No bells or whistles. Does a GREAT job. Wish I hadn’t been fooled into buying a high end machine previously. Completely unnecessary.

It washes the clothes okay but occasionally I find soap or crystal residue left on clothes. I use very minimal soap, so I know it is not from using too much of either product. It only comes with a few different cycles but I found that it was strange for type of water, the options it gave was tap cold, cold, cool, warm, tap hot or hot. Never saw that on a machine before. I wash always in cold. Better for clothes in the long run and your pocketbook.

This washing machine is a top loading machine. It has all features needed to wash different types and styles of clothing, bedding, towels, small rugs, etc. I have had this machine for around 3 years and its performance has been great. It uses a very small amount of water which saves on my water bill each month. I would recommend this machine to others.

I want a reasonable price and quality included. I don’t believe that an extra light or switch should affect the price by hundreds. I found that GE is competitive in price. Ge has been in business and that is a factor.

This washer is reliable and the clothes are always clean. Also if stain remover is used the clothes will have no stain. You can wash small or large loads and have the same results. The overall performance of a GE washer is outstanding.

Extremely noisy, high vibration. Sometimes has trouble draining all the water. I would never buy this product again. I am willing to spend more to get a quieter machine from a different company. On a positive note the price is reasonable for an entry level machine or for someone on a limited budget.

I do like my GE washing machine. Honestly wish I would've picked a different brand, but it's been reliable for the most part. Sometimes shakes when on the 'spin' cycle, but that could be with how the items are laid out in the washing machine.

This was our first washer machine in a few years. It's first and foremost large! We have the smart washer and it definitely works by notifying you when it's time to swap the load. It can wash about 15-20 pairs of jeans easy with room. The auto dispense detergent is new for use and takes getting use to. But we love it.

I have owned a GE my whole life! I love the simplicity and easy to use features. The water levels and agitation cycles are as simple as they come. With the other brands the prices are outta most peoples budgets and they beep, sing and seem to go off balance a lot. Let alone the prices are double for just washing your clothes. I know I would recommend to anyone that GE is top notch and performs professionally.

Lots of knobs is nice but longevity is the best asset. My GE washing machine is over 20 years old and still going like a champ. GE also has a service plan which is a nominal amount and paid monthly. It's been my experience that I come out ahead by paying a monthly amount. Servicing will definitely be needed during the life of a washing machine so by paying for it ahead of time you are avoiding last minute stress. GE service is available by phone and they are very prompt. All said, GE is a winner.

I love how it cleans our clothes no matter how dirty. I just don't like that I can't choose the size of the load and that it's a struggle to put detergent in while the washer is filling. Also the lack of the fabric softener dispenser make a things a tad bit more difficult.

I think the washer and dryer that I have works well. My only complaint is that it seems much louder than other washer and dryers that I have had in the past. I really don't think that it's a big issue.

Bought a front load GE washer from Lowe's for over 1,000.00 and all it does is break down. I bought a five year warranty from Lowe's Thank God, but have to argue with them to get anywhere. Lowe's does no longer give loaners so we have to go to the laundromat. Lowe's will not replace the machine they keep having it fixed even if the repairs are more than the machine. Do yourself a favor and don't buy A GE machine. They're junk.

I’m with no washer machine for couple weeks and they don’t care. I never get Anything for GE again. My washer is only 3 months old. They supposed exchange for me. Ridiculous. The service I call so many times and they don’t care about customers.

I will never buy a GE product again for as long as I live. Unless you want a nightmare of issues with your appliances, I suggest you do the same. This all started close to a month ago when moving into our new home. It is a beautiful home, but it came with no appliances. We were trying to keep cost low, but still have a reliable product. As you know, buying a home isn’t cheap and the cost can rack up fast.

Purchased a new washer and dryer from Home Depot when we purchased a new home. Nothing wrong with out 15 year old ones but electric to gas. Immediately noticed wasn’t cleaning well. Called and was told “wash smaller loads”. I purchased a large capacity so I don’t need to wash small loads. Then told “use a lint roller to clean the cloths before you wash them” are you kidding me!! You want me to wash my cloths before we wash them??? Then told “just take them back to purchased, they are still within warranty”. Sounded weird so I called Home Depot, “no way we don’t return appliances.” Called again, sent out a tech. “All works no issues!” So because they turn on but don’t clean is now my problem. Last I was told my management was they don’t return for buyer's remorse. I never asked for a refund, have offered to pay more for a better upgrade. What a joke. Only 5 months old and hate this junk.

I bought this GE deep fill washing machine from a Canadian Appliances about 6 months ago. It is horrible. Says deep fill which is a laugh. The button does not work at all and the repair man that came told me GE disabled this feature. The only way you can get half a tub of water is to put it on bulky which helps but then the spin is slow and your clothes take longer to dry because they are so wet still. The agitator is so weak it will not pull the clothes down and some remain dry during the wash. I put in 2 single sheets to wash and I have pictures to prove at the end there were still dry spots. Don’t buy this. On another note the nice man at Canadian appliance that sold me this set said if I had any problems to call warranty line and not the store. Now I wonder what he knew that I didn’t. Be warned.

Just like everyone said before me. Unreliable, doesn't work properly. And you guessed it, the warranty is up. I would never recommend this product to anyone. If you have to replace a machine every two years you might as well spend your quarters down the street. Not made to last anymore. This must be a green machine because you have to take out your clothes and wring it out by hand. Doesn't even wash one towel anymore. Hope this makes you decide to buy another brand.

I purchased a GE dryer from Home Depot. Two weeks later the knob popped off and the dryer stopped working. I called Home Depot. They told me I had to go through GE to get it repaired. I called GE, set up an appointment, which I couldn’t get for another two weeks and there were no weekends. So I took off work. They were suppose to come from 8am-12pm. No one showed up. I called GE. They told me that the tech was off and they had no one else to cover. They never called me to tell me my appointment was cancelled and now I missed a day of work for nothing. I asked to speak to a manager and they told me that no managers were there today. Frustrating and worst experience ever!!!!

Don't waste your money. I wanted to buy an American made product and boy do I regret it. The washer barely fills even on "deep fill" and the clothes on the top of the wash load sit above the water because it doesn't move the clothes enough to get them wet, much less clean. I guess they figure the rinse cycle will give the illusion your clothes got washed because they finally get wet. Horrible customer service. My 3 month old dryer sounds like something inside it fell apart so I have to wait 7 days for GE to send an authorized technician to look at it. This is not a quality washer or dryer despite the 10 year limited warranty. DO NOT BUY the top load washer or dryer. Waste of money on junk.

I purchased a GE top loader. Model #GTW335ASNOWW less than a year ago. This will be the 3rd time I have had a technician out. The washer only fills a quarter of the way full, no matter what water level you set it on. They have replaced one part, that did not take care of the problem. I had a Kenmore before this that lasted 27 years with not one service call. I wash maybe 2 load a week now. Those have turned into 6 loads because the water level is so low. Very frustrated and aggravated. I will never purchase another GE product again.

GE Washer GTW330ASKWW. Bought the machine 12/2/18. Single used it once a week for three months. I am a snow bird. Warranty expired on 12/6/18. Today later the following machine did had the following problem - gear box, inner basket, top seal, suspension kit. If your machines only last a year you should tell people. I will be going to the Better Business Bureau but of course you do not care.

I hate everything about the washing machine. It is over complicated and programmed to break down a month after the warranty is up. It has been programmed by an idiot and has the worst settings imaginable. It makes these stupid sounds and sprays water out in 2 short bursts no matter what option you hit. I want to spin and dry the clothes 1 more time so it sprays them with water again first!? Wtf.

It is suppose to be energy efficient and it is the worst experience I have ever had with a washer, it doesn't give me enough water to actually clean my clothes. Also, the pockets of detergent that have become so popular have too much detergent for this particular wash and leaves soap stains on my clothes. I am allergic to detergent and so I use dye free and perfume free but because this wash doesn't actually clean the clothes very well they still smell like dirt. If I owned the apartment I am renting from I would never use this washer. It is a pain in my side and so so sad. They didn't research enough before rolling this item out and if there is something I am doing wrong there is no instruction.(which I doubt).

I've never written a review like this before, but I have to share about my nightmare experience with GE. My brand new washing machine has been broken since September, and I am still going back and forth with GE. At first, the GE technician told me it was my fault - they said I wasn't loading the machine correctly. When they finally sent a third-party out to my house, the technician immediately identified the problem. They ordered the replacement part, but the wrong part was delivered to my house. When we finally got the new part, the technician was unable to install it, and ended up breaking another part in my washer. I have requested a new washer and GE continues to delay its response to my request. The GE products, technicians, and customer service reps have been horrible to deal with. I recommend going with another company.

How do they expect us to wash clothes without water. This washer has a manual water level knob but it still won't put water into the tub. GE tricked me by saying it was a manual adjustment knob but when I called, she said it only fills 1/4 way of the tub height. Now ridiculous! She said that you don't need water to wash clothes. So how am I gonna wash a blanket that goes to the top of the tub...well I guess I will never ever get to wash my blankets ever again. I am so sad and frustrated.

From the min. I bought washing machine & dryer they've been nothing but problematic! The washer has tangled, enlarged, caused tears in most clothing, not to mention the drum doesn't handle any of the cycles as it should. The machine has damaged not only my clothing but my laundry room walls. The h2o level has always been so low that it hasn't washed & removed stains so much so that I've found soap still in the end of the cycle. I have called 4 svc many times & service people have said told me "...These machines are nothing but a piece of **, I wouldn't take them even if they were given to me".

I purchased a GE washer and dryer. My dryer turns itself off when drying clothes. I had a serviceman come out and he said it needed a part he did not have. They said I would get it by the end of the month m. It has now been three months and I’m being told to wait another month m before I get the part. No updates are being given during the process. I have to call every time to find out what’s going on. Every time I call I get the same bs it’s on back order.

I purchased a GE washer 4.2 cu. ft. The machine constantly goes out of balance. I called Home Depot and they take no responsibility for it and say, "You need to call GE." I called and had GE out to fix it and they say it’s a user error. I thought I was getting a good product as I have purchased many GE appliances but this is a piece of junk. Do not buy it and especially don’t buy it from Hone Depot.

We ordered the GE top load washer because we wanted the center agitation. I’m so disappointed in this machine; GTW335. It was not advertised as a high efficiency machine and it does not put enough water to clean the clothes. I have washed 4 loads and have had to babysit it because it has gotten off balanced every time. Needless to say we are returning it and looking elsewhere for a machine that actually works! I wouldn’t waste your time on this machine!

Nothing but regrets! I don't have much time to write reviews, but the fact that I have to live with this machine for years to come, makes me want to drop off this machine at the entrance of GE and never look back! I wish I could download the video for other consumers to be aware! I miss my old machine and I am sure GE made a great trade by taking my old quiet and functional machine over this piece of crap that does not clean my clothing, moves, shakes, rattles and makes horrific and extremely loud noise on almost every cycle!!! Had technicians coming over on 4 different visits to fix many issues while unit was still under warranty. I was told at one point that I was better off requesting a replacement and yet, he did not write it on his report thus customer service simply closed the case and considered all problems solved. Well...PROBLEMS ARE NOT SOLVED and WILL NEVER BE until I replace this unit!

I implore to anyone looking at GE washers and dryers to look elsewhere. The control panel on our dryer went after less than three months and pretty much every time I wash a load of laundry no matter what setting I put it on the washer becomes incredibly unbalanced and moves across my laundry room floor which is tile, which is now scratched. Our complaints went pretty much unheard it’s like they don’t even care so now we are stuck with the $2500 piece of junk. Please do not buy this brand. I am beyond disappointed!!!!

I bought a brand new GE washing machine after my very old machine died after 20 years. I absolutely hate this new machine and makes doing laundry an even more unpleasant task than usual. For one I cannot stand that you cannot open the lid while the machine is on and if you do have to stop it it takes a very long time to stop before you can finally open the lid.

Purchased in April of 2019 and within 30 days the pump needed to be replaced. The washer is so loud, even the neighbors comment on the sound. GE admitted they have a noised issue and recommended their quiet pads to put under the feet. We purchased and installed them, but it made no difference.

Guarantee Or Warranty Issues. Bought a new GE washing machine. After three months it stopped spinning. A GE REPAIRMAN CAME FOUR DIFFERENT TIMES, DECLARED IT FIXED, BUT IT WAS NOT. GE washer purchased 4/29/2019. It never worked correctly on bulk detergent dispenser. After three months it stopped spinning out water and clothes smelled terrible. Lowes sent a loaner for me because we couldn't get service in a timely manner. The repairman declared it fixed, but it wasn't. Someone came out 4 times, but the clothes came out grimy and with dirty streaks. GE said they would not try anymore because they said it was working as designed. Lowes wouldn't refund me for this "Lemon" because it was out of the 30-day return period but still within manufacturer's warranty. I argued with Lowes Headquarters, but they said it was my problem and they would not help me.

I haven’t had this washer 3 years and had to call repair man. This $500 washer is going to cost over $700 to fix. This is my first and last time I will ever own a GE! I highly advise you to go elsewhere!

10+ years ago, my husband sold appliances for a living and would never sell a customer a GE anything. Since that was over a decade ago, we decided to give this machine a go. BAD MISTAKE! Problems developed about 6 months after purchase, the machine started making odd noises, it wouldn't spin water out of large/bulky items. The repairman has been out 6 times, replacing everything possible but yet.... TODAY, it still won't spin/wash correctly. HE detergent residue left in the comforter ended up washing it twice. A load that should take 1:06, takes twice as long because the machine keeps trying to rebalance load and adds time back on the display. This has been the WoRST experience, what does it take to get this remedied??? DONT BUY GE - unless you are up for many, many calls without a permanent solution.

The energy efficient only allows the washer to fill 1/2 of the tub which causes the clothes to get wrapped around the agitator! It tears them up because to have to PULL hard to untangle them and it causes permanent wrinkles. Doing heavy loads (sheets & towels) I have to go to the laundromat, or manually pour buckets of water in to cover the clothes. What you may save in energy you lose replacing clothes and linens.

I’ve had this washer and dryer for just a year. It washes and dries about three loads a week. The dryer is making a thumping noise sounds like the tub bearings are shot. As for the washer just not very nice. The fabric softener is junk. When you pull your clothes out there’s always softener stains on your clothes as it’s still coming out at the end of wash cycle. Really not pleased. I surely wouldn’t buy anything else that’s affiliated with GE.

I bought a GE washing machine model GTW330ASK3WW sixteen months ago. The locking mechanism broke on it due to nothing that we did to it. It cost $159.00 to fix the little plastic piece. DO NOT EVER BUY a GE WASHING MACHINE, THEY ARE MADE WITH CHEAP PLASTIC PARTS.

Your warranty department is Hideous. I tried 7 times to get ahold of someone in 3 days. I’m now stuck without a dryer for another two weeks on top of the week I tried getting ahold of your warranty department. They first told me NO APPT was scheduled, then I call and I have some wacko appointment time without ANY notification. You transferred me to a bad phone number where I sat on hold for 30 minutes then your phone line goes “goodbye” and hung up on me while I sat ON HOLD the entire 30 minutes for nothing.

Bought a GE washer 6 months ago, within a year the motor had to be replaced at my expense. The buttons have never worked correctly, you have to push them multiple times in order for it to start. Now it has stopped draining. Never buy GE appliances unless you enjoy constant problems.

Everything is wrong with this unit. Most recent is a sensor, I will never buy another GE product again. This is always breaking down and the parts are very expensive to replace. I contacted customer service and the guy I spoke with was not helpful and arrogant.

This is the worst washer that I have ever purchased in my my whole entire life. If I want to stop the washer because it is on the wrong cycle, there is no way to stop the washer from draining. It will literally drain all of the water out even if I try to reset it. It is not quiet at all. The spin cycle sounds like a freight train even the delicate cycle is very loud. I tried to reset by unplugging for one minute, and lift the lid six times within 12 seconds - and that didn't even work. It is just one big disappointment.

My husband and I purchased a brand new GE washer when we moved into our new house. It has been unreliable to say the least. It has a one years manufacturer's warranty, and 8 months in and it has broken AGAIN. The last time it was broken, it took them over 4 weeks to fix it because they were waiting on a part. This time, I asked to schedule a repair on a Saturday, because my husband and I both work full time. They gave us an 8-5 window for Saturday, and we waited. About 2:00, I tried to call the number for the repair company to get an update. The number was disconnected. Upon further research, the company's site said it no longer operated in Michigan. When I called GE, the extremely rude customer sales rep told me the appointment was for sure confirmed and I should just wait.

This GE Hydrowave washing machine is THE WORST appliance imaginable! Supposedly, it has a "Deep Fill" option. Deep fill is NEVER even HALFway to the top. I try to get more water by waiting to put the clothes in after the machine fills, but then it doesn't put in enough for the rinse cycle. Also, even on "Delicate" cycle, it agitates frantically. What part of "delicate" does it not understand? I have literally had to carry gallons of water filled in the sink to add to the washer in order to wash a blanket or pillows. Why even make a full-sized machine if there is NO WAY to get it to fill with water? The result - I have to wash a few items at a time and do 2-3 times as many loads as should be necessary.

We bought a brand-new matching front loader washer and dryer in January 2017. Within the first year, we noticed that our clothes were starting to smell. It wasn’t until months later that we put it together. The problem was the washer. Our extended warranty company would not do anything because the washer worked, and they do not cover mold. We contacted GE, who after much hesitation sent out their service technician. Bear in mind, that we had thrown out hundreds of dollars in clothes before we know what was wrong. Our clothing smelled awful!

I bought a 24 inch GE washer dryer combo model #GUD24GSSMWW from Home Depot in August 2018. In a span of 11 months I have had a repairman come 4 times due to a tremendous banging noise emanating from the washer when it reaches the spin cycle. The standard answer after plugging in their computer is that there’s nothing wrong with the machine because the last 10 washes were completed. Of course the computer doesn’t factor in that I had stopped the machine to reposition the load each time, so I’m stuck with a lousy machine that I have to constantly shut off, reposition the load and pray. By the way this machine does not let you know when the load is finished. Buyer Beware. I previously had same type of washer/dryer made by Whirlpool that lasted 17 years without making this horrendous noise.

I will never buy a GE appliance again. Bought brand new washer and dryer from Home Depot Nov. 2018. Loud noise in dryer 2 weeks after, GE does not service my area, which I was never told when I purchased them. I had to look for a technician, call GE with part #, they would then send part to me and the tech would have to come back to fix. I could not find a repairman that would do it so after a week of hassle, they said the model # and serial # did not match so I had to take a pic of it and send it to them. Trying to shorten story... hassle for weeks, sent a new dryer. New dryer is okay, but I am now seeing black grease marks on edges of pillow cases, sheets, so I think it's from the dryer. Washer is the worst I have ever had. Model #GTW680BSJWS does not clean the clothes. Very little water and it sprays out so lightly is practically drips out. Clothes after washing often have lint, dog hair, detergent residue on them and wrinkled.

Less than 2 years old my GE top load washing machine model GTW330ASK3WW has been causing me to work so hard to balance loads. Many times I've had to remove more than half of an average size load, or wring out water into tub as if its too heavy. It's pretty much been going on for months... reading about 'off balance' issues on YouTube and such. It is ridiculous and not sure if you can reset anything in the smartboard or whatever. The locking mechanism is a safety joke causing unimaginable wasted time and from what I've read, cannot be bypassed as w/ some machines.

We have had the GE High Efficiency washing machine for just over 1 year (purchased in June 2018). We have had to have it repaired for the same issue (won't finish a cycle) 4 times now. It's a brand new machine and we cannot use it for weeks at a time due to waiting on repair people to look at it. Do NOT buy this machine. It is so frustrating!

Let me just say this pair of washer and dryer that we purchased when we moved into our new home model gfw450ssm1ww / Gfd45essm0ww are terrible quality. Very flimsy construction and both units are very noisy while running. Very disappointed in GE.

Don’t buy this washer. Very disappointed with GE!!! Bought this washer and it started leaking in the second month of purchase. Because it was in warranty the technician fixed it. Started leaking again from the same place after a year and a half. This time with the warranty expired got a quote of more than $700!!! What a rip off by GE!!!

I purchased this washer in 2015 and it has broken down at least once a year since. GE's website says, "At GE appliances we make life better by designing and building the world's best appliances." Please don't believe it. I have one of the worst washers I have ever owned. It would almost be better to beat the clothes on a rock, at least the rock wouldn't break down every year. I have spent enough money at the Laundromat to purchase another washer. If I could have given it a negative number I would have. Totally Dissatisfied Customer in TN.

We bought the GE Front-Loading Washer (GFWR4805F0RR) in October 2014 and it has never worked properly. GE Reps confirmed faulty design chip issue (can't fix) and cycle pause issue (can't fix). The machine cannot balance during spin cycle and keeps resetting itself between 6 to 10 minutes at end of cycle, over and over. Towels come out soaking wet, not damp.

Because of space limitations and apartment wiring, I've now had two of the GE space-saving washer/dryer 27" unit in the past two years. I would never choose it again. The dryer of each has after a few months deposited black grease on collar points, the edges of sheets, and tie ribbons of sleepwear. Only dark clothing is safe to place in the dryer. With no sounding bell to alert when the drying cycle is over, clothes often sit forgotten until they require ironing. There is no soaking cycle. I could force one with the first machine by leaving the top open. But the one purchased 6 months ago just fills and then drains if the lid is up.

This washer will cost you a lot more money in the end. First of all it does not clean clothes properly and the rinse will not get rid of the soap. It leaves residue on dark colors. The spin cycle tangles clothes so bad that even after putting in the dryer they still have wrinkles. You will definitely be doing more ironing. Plus the water sucks out from the bottom and it is fraying a lot of the clothes. This is where you will be spending a lot more money buying clothes because it will ruin them. Also if you do blankets or even sheets it becomes unbalanced and will walk itself right out of your laundry room and literally right through the door. If I had to do over this would not be my washer. I have no idea how they can sell a product so poor in quality and ask good money for it. Stay away from it!!!

I've given myself almost six months to try and find things to appreciate with my brand new GE Deep Fill High Efficiency Turbo washing machine, model GTW460ASJ9WW. Unfortunately, I'm at a loss and regret the day I purchased it. Why do I hate it? Let me count the ways!

I don't know who changes everything to make things "better" but this washer, and most brands from what my friends have suggested, are worse than ever. This washer will NOT spin things such as bath rugs or a blanket or other things even on heavy duty or bulky setting. I have had to run several cycles to luck up on one that actually spins so that it isn't so heavy and dripping with water and so heavy that you can't even lift it out of the tub!!! It has happened over and over!!!

I purchased the washer and dryer new in 12/2018 and have had nothing but trouble. When you wash anything with sleeves and legs they get all knotted up every time I wash this type of clothing. Due to the low water levels they don't get clean, and have parts of the clothes dry. Have had a service calls and was told only can use "Super" wash level and "Bulky items" settings, so the other functions are useless. It gets off balance many times and moves across the floor. I have another service call scheduled to follow the guidelines of now on to the Consumer Relations Dept. This is the poorest engineered design. The dryer "balls" the clothes up in one lump, like a cocoon. I am fighting for a return of washer and dryer as they both are worthless to me when they don't work properly and I am stuck babysitting them when I use them, just to get through the cycles. VERY DISSATISFIED WITH THESE. DO NOT BUY THEM!!!

Every time I wash the clothing they come out with lint. I try washing them again, with same problem. I have to clean them clothes with a lint roller, after the clothes dry. It is a waste of my time and effort. Plus I have to pay double the water and electricity.

I bought the original washer in 2008, GE has replaced it 5 times. The problem is it rusts. It reminds me of the Automobiles of the 50 and 60s. They used incorrect metal for the appliance and did not finish it with the correct process. Appliances should last 10/12 years according to consumer reports. These start to rust after 1 years and by 2/3 years they are unusable. Rust covering anything in the pedestal. If you buy one make sure you get the extended warranty from a reliable company.

I'm very unhappy with my GE profile washer... I set to heavy loads and it fills up with very little water. The clothes are very wrinkled. I won't buy another GE washer again. I can't afford to buy a new washer.

I have had this washer just over a year. Why you shouldn't buy this model: It takes forever to wash a load. It stops constantly to "check" the water level. It is loud. My home office is right beside the laundry room - has been for years. It is loud for every cycle. The clothes come out a tangled mess. Socks in sleeves and wadded all together. Everything needs ironed. The clothes come out with soap on them. (We put soap in 1st and add extra water.) I can't open the lid without it stopping the washer and having to restart it. It has a musty smell when not in use. I have run vinegar through the lines and empty loads, in 30+ years- I have never smelled stale water from the washer.

My advice to anyone... Do NOT ever, EVER buy a GE washer. It's garbage. I bought a GTW485AJS. It puts almost NO water in the basket, and the agitator cranks on nothing by damp clothing, literally SHREDDING the stuff because there is hardly any water. The "rinse" is just a spin while spraying water. All my older (classic) washers did that too, it's an efficient way to rinse the clothing. But this thing spins the clothes hard against the barrel, then sprays DOWN THE AGITATOR. So all the spray water missed the clothing, and goes down the drain. In other words it's actually WASTING THE WATER.

I bought this washing machine last year and have been miserable with this machine ever since! The worst feature of this machine is that the clothes come out terribly wrinkled! You will have to iron everything including sheets, towels, and clothing. The sheets are so wrinkled beyond belief! Also, the clothes do not get completely wet while being washed and some of the clothes are still partly dry from when you put them in. ALso, when washing towels or sheets, they shift to one side which causes the washer to "walk out" from the wall and you will have to push the washer back against the wall because it has come away from the wall by 2 feet. DO NOT BUY THIS PIECE OF JUNK unless you LOVE to iron!

GTW485ASJ4WS Serial. RH16645G. I bought this product in 2017 at Lowe’s, I bought a two year extended warranty. I did not get this lemon back to Lowe’s in 30 days, my bad, thought extended warranty covered me there, it does not. Lowe's fail to warn me of this detail in VERY FINE PRINT. TRIED TO USE THIS MACHINE 6 times at our cabin, it failed miserably all six times. In essence, use the use the check system of what it is SUPPOSED TO DO, and then check off what it DID NOT DO, WHICH WAS ALL OF THE ABOVE. NOW, this is a HE Machine mind you.

Just bought GE Washer and dryer last week. The washer is terrible -- so noisy. It is in our laundry room and the noise is terrible.GE tech came out and said they all make this noise. If this was on display on the store it definitely would not sell. It sounds like something is loudly rubbing and will wear something. I ended up purchasing a service contract (which I rarely buy) from the repairman as I thought I would probably need it as this sound seems wearing. I've always been pleased with GE appliances and we have the profile micro, dishwasher and glass top stove but I will never buy GE again as I don't believe this noise is in all their washers as the technician said. Don't buy GE!

I wish I had kept the washer I had before this one. I bought the pair of GE Profile series washer and dryer. I have never had a problem with the dryer but the washing machine is a different story. It sounded like an airplane when it was running from day one. It does not have the regular type agitator. This one is suppose to save on water but NEVER puts enough water to wash the clothes. I always have to add water from a pitcher I keep in the stationary tub in the utility room.

Beware. I will make this short. Their appliances are defective and horrible 3 months and I’m out of my money. Any type of help from General Electric only "I'm sorry to hear that." 4 technicians came out and just tinkered with it...Today I received a call. Technician called out for the rest of the week... They will call me at a late date to TRY and fix. Save your money and any additional stress we don't need. I CAN’T BELIEVE THEY’RE STILL IN BUSINESS. HORRIBLE CUSTOMER SERVICE AND NO TYPE OF WARRANTY... I was better off buying a used washer and dryer at the swap meet.

I bought a GE washer and dryer Agee Montserrat apart. I did not buy extended warranty. I have not bought any extended warranties in the past. I have bought 2 other sets of washers and dryers in 40 yrs no warranties. Some small repairs after 5-6 years Whirlpool products. Had a product over 10 yrs. Approximately a few months after warranty on dryer timer went. Of course nothing would be. It is the most expensive part to replace. $250- not elect not heat up. Washer is great. I can’t believe the repairs will cost 1/2 the price of dryer.

We have a brand new GE washing machine that was installed September 2018. It is Feb 2019 and we are on our SECOND repair call THIS MONTH. 2/1/2018 they sent someone out to repair the machine because it dragged a blanket down into the drain area of the machine. I never knew this was possible but there we were. Of course CS does not care and I have to wait days to get someone out. (Side note, the dryer also had to be repaired at that time for faulty start button).

We purchased our new top load GE Washer just over 2 years ago. The drum appears to have detached and spun crazily within the machine during the spin cycle. Result is a totally wrecked machine, the entire frame is bent, and the top will not open without forced effort. The front and side of the machine were dented from the inside out. Calls to GE were completely unproductive. As soon as they found out there was not an "extended warranty", they didn't seem to care. Final result. We're shopping for a new washer - but this one, and all future purchases, will never again be GE. Buyer beware of this model.

Bought new washer. In 3 months the motor went out. Called GE. They sent repair tech out. Took a week only to tell us gearbox was bad. Had to order parts. That was another week so 2 weeks of going to laundromat. 1 month later quit again. Called GE. Sent out repair tech again another week just to tell us the motor was bad. Order parts another week so 2 weeks again going to laundromat. Lasted 1 month again. Now pump won't pump out water so called GE. Demanded new washer. They refused. Said they could only repair it so in 5 months having new washer we've been 6 weeks without it and going to laundromat spending more money 'cause GE would rather spend great deal of money in repair costs and labor.

In my occupation, I am required to wear uniforms. I wash my uniforms every week. I have had the same uniforms for 6 months. They still look new. They are not dingy. They do not have a "nursing home smell." They smell like fabric soften. I have washed the same uniforms at the laundry mat. The clothes have lint fibers on them. They come out hot alone with acquired stench.

Great washer overall. But the problem is with the energy saving low amount of water the washer uses. In order for stains to be removed, I must use a stain remover. The low water level, which is not adjustable, does not move the clothing around enough for a good washing for stained items. I found the items washed didn’t rinse enough, so everything I wash has to have an extra rinse. I do use the proper detergent for these machines and measure accurately. I love the hand wash cycle on this washer and use it regularly. I have had this washer for almost 11 years and have never needed any service. I will buy GE again. I hope the newer washers have improved water levels.

The washer won't even fill half full. Leaves detergent residue in the clothes and makes me have a rash. Not enough water to properly clean the laundry. GE technician came to my home. He confirmed that it will not fill properly, and he stated that since the washer fill only half full, that I should use half the normal amount of detergent. He had no remedy other than that.

I will NEVER buy another GE washer. My mother, my daughter, a family friend and I ALL had the same horrific experience. The washer will fill, and fill, and fill until it overflows. You must push dial in to stop the flow of water then manually turn dial to rinse/spin and pray for the water to drain. Then you have to open the top/faceplate/control panel where there is a clear tube on the left. Unhook tube, BLOW into tube and it might work if you start a new wash cycle. Call GE to order the part connected to tube because that’s what’s bad, they REFUSE to help. Want to send a tech at $90 per hour. Won’t tell you part number. Won’t stand behind warranty.

Does not do spin cycle about 50% of the time. Go thru reset combo and it will work for 1-2 wash cycles. We have had repair from 2 different vendors and they just do the reset and say that is all they can do. I looked up how to reset online but you never know when or if it will work. Also, it just started 1 time and would not shut off. Unplugged and plugged back in and it would start again. Left it unplugged for a couple of hours and it work correctly again.

Makes a lot of noise. Noise I never heard on any other washing machine' sounds like it's starting and stopping. Skips cyles, and then you have to go back and start over again. Unable to stop, once you start, without starting over. It's only 2 years old.

I purchased a GE washer and drying from Home Depot only a couple of months ago, and I've already had so many issues with both. I had the washer replaced three times, because it did not work or came damaged. Now literally a couple of months later, the drying has stopped working. I called Home Depot, who got in contact with GE themselves somehow (because I was never able to get anyone on the phone using their 800 #) and scheduled to have a technician come in. The technician was very rude and had zero customer service skills or etiquette for that matter. As I tried asking questions about the condition of my dryer, I was having a conversation with the back of his head the entire time.

My old washer was a GE that lasted 35 years until it finally quit. I bought a new GE. It has many features. My old one didn’t plus it’s quieter and spins out great. The clothes are almost dry so it takes less dryer time. I am no fond on the leaking lid because sometimes I use liquid detergent and like to put it in water before adding clothes. Now I add detergent and pour about a gallon of water to dissolve it. Most of the time I use pods. I just hope I get the long lasting service from this one as I did from my old one.

We first had the top load Samsung without an agitator. The Samsung took an extremely long to wash and did a poor job. That washer was recalled for burning up so we purchased a GE top loader with an agitator. The less expensive GE machine cleans much better, but needs to be watched the whole time that the machine is running. This machine is definitely not insulated. This machine also seems to have a huge problem with the loads being unbalanced and when that occurs the machine makes VERY LOUD BANGING NOISES and literally walks across the floor.

The GE Spacemaker stackable washer/dryer is the worst w/d I have ever had. The washer does an awful job at cleaning my clothes and the dryer isn't much better. Definitely run as fast as you can from these.

I bought this from a local second-hand appliance store about 6 years ago. Have had 2 service calls which were not expensive. This is an upright washer and as long as I clean the basket every few months, performs very well.

I have an older model, I like the fact you can leave it open and have water filling tank while adding clothes. I prefer to add water with the detergent first, then add clothes. It washes well, is quiet.

We have had service on this less than 4-year-old dryer at least 4 times, three for the same issue. I hate it and will never recommend this brand to anyone. Our Amana washer is over 20 years old and we have had to service only once.

Does not clean clothes; leaves stains so I re-wash multiple times; broke down twice within first month; bought at Home Depot; no returns! Thank goodness we bought the service plan! Do not buy this washer. Disappointing that it is shoddy American made.

The washing machine is very loud and can be heard outside. I have to use the large cycle setting on every wash because the other settings do not have enough water. It’s like either large load or extra small load. And there’s no auto dispense for fabric softener which is a hassle. Worse decision ever made to have this washing machine.

All the dial choices make you think you’ll have choices for the amount of water for your load. NOT! With all settings - except “Bulky” the machine fills with 4 to 6 inches of water. With “Bulky” it fills almost to the top. So... conserving water is a laugh - unless you only wash a couple items - in 4 inches of water. The only “go around” I’ve found is to start with the “Bulky” setting, stand & wait ‘til it fills to desired level then pause machine, change to any other setting, then I un-pause, it’ll wash at that level. Then - during the rinse cycle- do the same - pause - switch to “Bulky” wait for desired water level to fill - pause- switch to another cycle - un-pause. How convenient is that!

Clothes come out all tangled and some inside out. Others I find socks or underwear in sleeves. Darks will come out with white silt on them even though they have been rinsed twice. Wish I had the old fashioned agitator machine that washed clothes clean. My old GE did a much better job. I am 90 years old so have had a lot of different brands of washers. Cost of this one was about 700 on sale.

We bought a GE washer and a GE dryer in April 2015. Both stopped working beyond repair by February 2018 and had to be replaced. The lifespan was less than three years for both. The GE repairman only came to our area once a week and was booked three weeks out. Therefore, each time a machine broke, it took us three weeks to find out that the cost to repair it was about the same value as buying a new one which is what we did.

Washer is supposed to service very large loads, but because the drum is so wide, not enough water fills to do those. Other than that, does a good job cleaning even on 'light.' Spins clothes quite dry so the dryer can dry most things in 20 min.

Absolutely the worst washing machine I have ever purchased. Continually went out of balance on loads that were not overloaded ie (four towels). Complained to GE two or three times. They finally sent some rubber pads to install under washer feet to help keep washer from dancing across floor. They advised they had designed the washers to spin at 800 revolutions per minute instead of 400 as their method of spinning more water out of clothes. This increase in the RPMs is primarily responsible for the problem. Prior to this purchase I had never even contacted a Washer Mfg for any problems. Their solution (the pads) although helpful have not prevented the problem. Very poor engineering as well as customer service. Keep in mind I am 70 years old and have had at least six or seven other washers in the last 50 years. This is like Goodyear deciding an oval tire would be a great idea.

GE Washing Machine Model GTW485ASJ1WS. Machine broke down 3 times in 2 years & its broken down again. This machine is nothing but trouble. Too much hi-tech for a washer. If you need a computer to inform you that your washer isn't working and after you figure out the code {or call GE} the message is call a repairman? The repairman informs you cost of repair is around $300.00. And if doesn't get her going of course they would be extra fees for any more parts plus labor. And he also informs me that is fee for 2-day is $100.00. Remember the machine has broken down 3 times before and its new replacement cost is under $600.00 Now you must decide. I can't express myself online what come out of my mouth. No matter what you decide I wish you good luck. Cause no one should have to go thru this.

Cleans very well. I only use the deep fill option on the washer. The dryer works great on any setting. The washer spins the water out better than any that I have ever seen. Purchased on sale at Home Depot. Excellent value for the money.

Great washer and dryer. My wife did not want to buy a front loading washer with bad reviews but you have to clean the front washer out about once a month and she finally figured out the reviews was not reliable when our stackable washer went out. That is why we bought the front loader because they are stackable.

It is new, working well, washes nicely, can soak to get put stains. It is bought on lease. I recommend trying to lease over time. It has a deep rinse so clothes are fresh and not stained with softener.

The top loading GE washer and dryer we purchased replaced a Whirlpool set that we had for many years. Everything is good with the new washer/dryer except that the water level does not fill enough to cover the amount of laundry that the large washer has capacity for. I need to run a sink hose in the machine along with the autofill to get the water level up to where it covers the laundry. The rinse cycle requires the same attention. End up having to run a second rinse to make sure all the soap is out of the laundry. Why make a large deep high capacity washer with and not provide the water level to wash that amount of laundry properly?

Twists up the clothes. Loud - I can hear it upstairs. It has a deep washer and not convenient for me. Larger than I expected. Regular wash doesn't drain water. I use heavy settings. Would not buy again.

The washer cleans well, it is just very noisy. The washer has many options. Some of the options perform better than others, but the spin cycle for all options is very noisy. I would prefer a deeper water level as well. Even the max level is only about 2/3 full.

I had a 5 year old expensive Whirlpool model with all the bells and whistles. It got to where it was constantly throwing codes, it was more to fix it than to buy another washer. I chose the GE because it has dial controls and an agitator at a very good price. I have had it for about 8 months and it does the job. I hope I get more than 5 years out of this one, but I spent less than half the price of the old washer I had.

Sheets always get twisted together during wash and rinse. Have to stop washer and untangle and balance load. If you don't, the sheets will tear. Have to wash soiled clothes more than once, even when pretreat. Timer has been replace because didn't spin out all of water. I always turn rinse when I wash, so I can put my Downy in when I want. With the rinse off, it will sometimes go through a rinse cycle. Like being able to fill on "Deep Fill".

Not so sure that these lower water washers actually live up to their advertising. Our experience is that one must use more water than instructed to get your washing clean. One cannot say much about the dryer as it seems to do a good job of drying the clothes.

The GE washer with the agitator which we purchased does a better job than the Whirlpool or Maytag which we had. The clothes are much cleaner looking and the washer capacity is large. Love it. The dryer works faster than the others we had and the capacity holds king size bedding easily.

Purchased new Washer and dryer, company delivered the units but could not installed. Told me they will come back the next day to install. Called the company to find out when would my appointment be and was hung up. They never scheduled the installed. Had to go through hoops just to get the installation appointment for the week after the delivery.

We bought a GTW460ASJ9WW top-loading washing machine on in November 2018. We were told about the new "features", which include not putting as much water in the washer and not as quiet as our old GE profile washer. I can deal with the water issue by adjusting the water level. However, it's noisier than the old washer, and the old one needed a new transmission. It is extremely noisy. It dances all over the floor, no matter whether it's loaded with a lot of clothes or a few. It sounds like a helicopter taking off when it goes into the spin cycle.

I was like a 5 yr old at Xmas when I finally could buy my first new washer and dryer. It's been 7 months and the washer is not washing. I'm so upset. It sounds like it's filling up with water but when you look because it sounds funny washing. There's no dang water in it. Someone's coming out in 5 days and I pray he don't have to order parts.

So I bought the GE washer from Lowe's in April 2018. I've had 3 control panels replaced. Now, 3rd party GE authorized repair dealers refuse to come back. They are telling me that GE tech line is telling them the machine is working? No one has been here over the current problems. The Bulky, Jean's and activewear settings are dead, will not work and now the machine will fill with cold water only. I'm starting to think they are afraid of losing their GE contract. What's far worse is GE tech line making false statements, because no one has been here for these recent problems. I don't know what game GE is playing at but as far as I'm concerned these 3rd party companies nor GE will get away with it! The washer worked for the first 5 months. Now every time I turn around it's something else. I filed a complaint with the Attorney General's Office for refusal to make a service call on a washer that is under warranty, and for making false statements.

Updated on 03/31/2019: Okay, back in January, I was told that they would send me a $50 check for my troubles. Tomorrow will be April 1 and still no check. I have responded to their original email (Teresa at customer service) and they have sent an auto-response telling me that a representative will get back to me soon. I've gotten three of these and yet, no one ever contacts me. Yeah...no check. So, not only is the product a large piece of garbage, but Customer Service will also lie to you by making promises and not fulfilling them. I don't care about the $50 but not it's a matter of principle. I won't let this go. GE... You really do suck.

When washing towels they throw the barrel out of balance, gathering on one side, goes into a spin and wants to take off. Very unsafe, must be watched and towels need to be repositioned to allow it to spin out. Very, very unsafe product!

Washer has not worked properly since I purchased it 3 months ago. I have had so many repairmen I have lost count and still not fixed. Replaced the motherboard 4 times and halfway through cycle quit again. GE said some of the motherboards are faulty. LOL. I believe everything about GE is faulty and will never purchase another GE ever. Products are terrible and customer service is worse. I even purchased at a well-known appliance store and no satisfaction. Thought GE would at least stand behind their product. Boy was I wrong. STAYING CLEAR of GE from now on! Blame consumers for breakages rather than the crappy product being sold.

We bought this washer 2 years ago. It started running at night with the pump and motor grinding away. My wife woke up and said "it's hailing outside". Lucky we were home to shut it off. No lights on the panel, no functions working, the only way to stop it was to unplug it. Have now read many reports of the same problem which had a recall of 200,000 units several years before. But the new models don't have any recall for the same problem. The motherboard cost $195.00 alone with no labor or service call! What a disappointing performance by what I thought was a reputable company. And if it is fixed, how long will the next board last?

I bought this 3 years ago. It had good reviews and agitator and top load. Well you can't even re-rinse something without choosing a cycle. It is loud and no matter how many adjustments when it spins it moves way too much. I've had issues with sediment build up in a valve/filter. Had plumber put filter on water pump. The build-up would cause minimal cold water to come into washer. Once cleaned it's fine. I do believe this may be the reason it began dripping after the laundry done. The valve/filter needed to be replaced. The final issue, the washer began running on its own... sounded just like going through cycle with NO water. Fortunately, I was home that day. What if I had been away, that could have burnt it up, caused a fire. Regardless there is issue with the computer 'motherboard' and the repairs will cost more than a new washer.

I purchased a GE washer and dryer set May 2017, also purchased the extended 5 year warranty through Lowe's. Reading other's experiences with GE washers was interesting to say the least. On December 31, during a light load of uniforms, a sudden BANG sound came from the laundry room, sounded like a car crash with the metal tearing noise. Turns out without warning, my GE washer tore itself apart. The frame is bent. It turned itself sideways, ripped out hoses and drainage pipes and poured water all over as well as pieces of the washer. Prior to this, it ran quietly, contacted GE and got no response, contacted Lowe's Service Advantage. Am supposed to have visit with repair man 01/04/2019 Friday. Did send jpeg of serial number to Fast Appliance repair of Reading, PA as well as jpeg of the destroyed machine. Will let you know how we fare. Hopefully better than everyone else here. I would give GE zero or minus stars if I could.

In July 2018 I bought a GE washer, model GL210163T, only had it a few months and the spinning cycle didn’t work. It has been multiple phone calls, multiple visits and a part still on back order. Why is a new machine part on back order? Why can’t I find out when my washer will be back up and running. Very poor customer service, long wait time to talk to a live person.

My GE washer literally starts at random times, day and night, when I am NOT doing laundry! It cannot be turned off at those times, the panel lights are off while the motor runs but no water fills the tub. I have read about the recalls for this exact reason in older models but mine is not one of the recalled models, it was purchased in May, 2017. Very annoying and frightening because the recalled ones caused fires.

I purchased this pair 1 year ago and have regretted it for the past year. The dryer door will not stay shut... yet continues to turn when opened mid-cycle. The washer is even worse. This machine gets out of balance easier than any washer I've ever used. It takes forever to wash a load due to constant untangling and redistributing the clothes. It is low water level and I feel like the clothes are never clean. I am afraid the machine is going to wobble away and pull the drain hose out of the wall.

GE top load washing machine model GTW330ASK3WW. Machine has excessive vibration regardless of how adjusting legs are positioned. Will "walk the floor" during spin cycle. Less than 3 months old and locking lid latch assembly needed repair. Machine will not run if it cannot sense the lid locks correctly. Many reviews of 1-star about this machine. Costs $500 new purchase. Would advise to skip this model.

I have a front loader washing machine that was a replacement by GE with a GE. Customers have not access to get inside of the washer so that is one of the reasons they purchase a service contract. I have had service contract for over thirty years and they changed from GE to Assurant and stated that nothing changed except the name, never sending any changes in writing. Well today I called and asked and was told the same thing.

WE bought a brand new GE washer in March, 2017. I fell in love with it. It dropped our water bill dramatically and we could do 3 loads of laundry in one sitting. Unfortunately, this week, November 2018, we have had 2 repair come over to look at our washer. It started with a lid-lock issue. A simple programming adjustment and we're back on track. Now we are onto a water valve issue and lastly, replacing the control panel. The washer fills part way and stops, fills over the top and doesn't start, gets off balance almost pulling the plugs out of the wall, and collects mildew. Regardless of monthly washings (I followed the cleaning instructions to the letter "T") I can never get rid of the smell.

I bought a GE refrigerator, dryer and washer (model GTD65GBSJWS) from Home Depot in March, 2018. Less than 8 months later the washer has stopped working. A GE service guy came out on November 8th and determined one of the electrical boards was bad. He said he’d be back the following Thursday between 8-12 am with the part to fix my machine. I called to confirm the appt with Customer Service and waited for the next week. Appt day rolls around and nobody shows up. I call customer service to find out what’s going on and customer service proceeds to tell me that they had called me earlier in the week to inform me that the part that they ordered was not available. This is an outright lie. Nobody ever called. And it gets even better from there, now they tell me the part will not be available until December 3rd. This means I will be out of a washer for almost a month.

New GE Washing Machine, purchased in February 2018 (less than 9 months in service) was causing electrical surges in my home. Had a dedicated electrical outlet. GE Technicians responded 2 times to my request for repair and blamed everything on me. I had to download the O&M Manuals & wiring diagrams from the open web since GE Repair did not have them. The technicians claimed did not have available nor did the corporate have. I questioned how they can service washing machines and not have access to O&M Manuals. Since I am a professional engineer and reviewed the diagrams, I questioned the technicians about their testing equipment and they had became belligerent and left my home while failing to acknowledge that the agitator cycle was in fact causing surges in my home.

After 2 months of use my daughter noticed what looked like spots of rust all around the top 3 inches of the stainless steel washer tub. I called for service and the opinion of the GE Service person was that it was mold, not rust. He said GE would not cover rust anyway and "that they don't make 'em like they used to." Mind you, I have only had this unit for 2 months. I called Home Depot where I purchased it and explained I was not happy and that GE was not going to do anything. In addition I also discovered I was sold a 2014 model! I found this out when they could not find the serial number for my service call. No one will address this situation, I just want them to replace the entire unit. I will never purchase another GE appliance or any major appliance from Home Depot.

According to Google, the average washing machine lasts 10 to 14 years. That is what we were planning on when we bought the GE top loader washer. We figured the GE brand was a good one and the machine would live up to its heritage. Not so. The first week the machine dumped water all over our floor and ruined a room full of carpet (which GE did replace; we simply had the hassle of having workmen in our house for a few days).

Last night we were watching tv when we heard a loud unfamiliar sound. Turns out that our washing machine just decided to turn itself on. Not completely, no water was pumping into the unit but the motor was in fact running. It would not turn off so I had to unplug it. I looked it up last night and found to my surprise that GE had to recall over 200 thousand GE Profile washers for this same problem and that they were concerned about fires. Of course those were GE Profile washers and my model is not included in that recall of a few years ago. So GE had to replace 200 thousand mother boards. What did they do with all those expensive defective mother boards?

Oct 15 - bought a stackable washer and dryer 3 months ago. I have used it 3 times. The first time, after 3 loads the dryer broke down, so I called and then waited 1 week for a repairman who made an adjustment. The second time after 1 load, the dryer broke down so again I called and waited another week for a repairman who determined the bearings needed replacing, so I waited 2 weeks for a repairman. Then I did 3 loads of laundry and lo and behold halfway through drying the 3rd load, it just quit. Won't turn on, so again, phone for repair and this time I told the GE representative I want a new unit. She said my warranty does not cover replacement. I am a senior and can't afford to just go and buy another unit, I live out of town and just can't get up and go to a laundromat, which is a crazy thought anyway as I have a brand new unit in my home.

Purchased a GE washer and dryer at Lowe's in July 2017, and an extended warranty. Fourteen months later the washer started making noises like metal grinding on metal. We also bought an extended Warranty. A frustrating five weeks later fighting with the Warranty Company found out after going out to Lowe's that the washer needed a belt, nuts, gear and likely a new transmission. They finally bought it out after the Asst. Mgr. at Lowe's fought with them. Will NEVER buy another GE product. Have never had a washer that didn't last at least 6-7 years. Now have a Maytag, hoping that this was made better.

We purchased this product based on sales rep sales pitch and because I considered GE makes lots of machines that are rebranded and would not release a product that was not reliable. Apparently I was wrong. The washer top, not the lid but the bezel cracked after one year of normal use. The repairman replaced the top bezel/cover under warranty and it cracked as he was replacing it. He replaced it a second time. The new cover cracked after a few months and warranty was not covering replacement. So we kept running it and the top is falling apart at the seams.

OMG, I would add more to this review, but EVERYONE else here has summed up the problem EXACTLY. It sounds like I am running a small airport in my hallway, where the GE front-loading washer (from Lowe's, but I am sure it isn't their fault) about four years ago. An "energy saver" it says, but I have ZERO idea how that can even be possible. The dryer takes just as long as the washer and so an average wash and dry cycle takes just over FOUR HOURS total. My mom still has her 20+ year old Kenmore washer/dryer, and both work just fine, washing a full load and drying the same in under 1.5 hours total.

I come home from work and the GE washing machine that I bought from Lowe's 4 years old filled my house full of smoke. I open the lid and it shot Flames out in my face. Good thing I showed up when I did or my house would have been burnt down. My house still has a burnt wiring smell to it. Washing machine has a hole in the bottom of the tub because it got so hot from burning. I will never buy another GE appliance again.

Purchased a GE washer model# GTWN4250D1WS on 5-24-14. Only lasted 4 years. I just had to buy a new washer because the GE died in the middle of a load of laundry. I had many issues with this machine since the day I bought it. My clothes got caught under the agitator and torn. My towels frayed along the edges at a rapid rate. The water level sensor never prouced enough water and left soap on my clothes. If I used less detergent, my clothes would be not cleaned. The automatic balancer stopped working about year ago. So disappointed in this washer. I thought GE was supposed to be a reputable manufacturer. The only good thing about it is that I dont have to use it any more. I gave it two stars because it was a large capacity and could do a lot of laundry in one load.

Purchased a top load washing machine in December 2017. I have never had a load that was not horrendously wrinkled. I have tried every setting imaginable and it's still horrible. First tech downloaded a "repair" to the washing machine computer. The 2nd tech just plugged into the machine and said it appears to be fine. If there was a repair that needed to be downloaded, then obviously it was created because many people were having the same problem. I was then told that the spin cycle is the exact same for every setting (including delicate)! Are you kidding me! Then I was told the machine is functioning fine...and my case was closed. I was just dismissed. Do they think this is customer satisfaction!!! Quite the opposite. GE has been a huge disappointment. I will never buy any product from them in the future. Do NOT even consider using them!

Bottom line, do not buy a GE appliance. No product support and the washer only last 2 to 4 years before a complete mechanical failure. GE sold their appliance division to Haier Group China. Haier Group will sell you the same poor replacement parts at their cost and you will have to fit the bill for the $450 repair labor. Then the unit will fail again in 3 to 4 years because they use the same poorly made Chinese parts as replacements. The unit cost to repair is not worth the price. Now I see why GE is failing so bad. Poor products and even poorer customer support.

On Aug 23, 2018 our GE washer stopped working 18 months after purchase of a new unit. Model number is GFW480SSK0WW. It would lock the door and make a sound like it was running, but nothing would happen. After some time (30-60 min) it would stop. We called the Assurant repair service line and made an appointment. The Service rep came on Aug 27 (day 4 without a washer) and could not fix it. Said he had to get parts, either the brain or a pump needed to be replaced.

I bought this washer one-year-old used. Should have done my research! It has way more negative comments than positive, which should have been a red flag. We loved the large stainless steel drum and seemed to have ample capacity for clothes. Everything seems to function well on it, no problem with the water level controls, albeit my wife insists on using the deep fill (highest setting) for even small loads. Then, we started noticing small holes in our tee shirts or other clothes. My wife thought it was cockroaches doing it.

Do not buy a GE washer. They simply don’t honor their warranty. If you are willing to spend 10 hours trying to get service, they may send someone in between 30-60 days. Even that is not guaranteed. Our washer broke less than 7 months after it was installed. Our complaints and requests have been ignored. We went up the chain and each time they say there is nothing they can do. They have finally offered $50 for our inconvenience but no fix. If you buy any GE product, be prepared for no warranty service.

Purchase this washer less than 20 months ago and it is already broke. Didn't buy the extended warranty. Figured that was a three and a five. There's only two of us in this house so that washer is not used that frequent. It is junk. A lot of complaints about it. You will never want to purchase a GE product. They offered to send a technician out for a charge. No thanks. We have another set of washer and dryer. Whirlpool. It's not a digital one like just junk. You can go to the settings that you need to set on. We have a cleaning service and we do two to three loads a day with those washer and dryers from Whirlpool.

Our GE washer, model #GTW460ASJ6WW, needed repair. They first tried to walk me through re-setting the washer, but that didn't work and it needed to have a technician sent out to repair it. It was one month out of warranty, however, the very nice gentleman on the phone stated that since it was just one month out of warranty, they would send someone out 'no charge'. Some other companies wouldn't have done this one month out of warranty, so I think GE deserves a shout out.

From day one of trying to use my NEW washer, it has constantly bounced all over the place when attempting to spin at any time during the wash. Have tried to have it replaced due to it never working unless the load is so small that I could have hand washed them better or if there were no clothes in it at all. I have been told by customer relations that the machine has to be repaired four times before they can deem it irreparable and then and only then will they replace my new non-working machine. The repairman and technician from GE blamed the problem on how I loaded the clothes to an uneven floor. This is not the case as my second opinion repairman confirmed that these are of the issue.

I purchased an expensive Electronic sensing washer and dryer set by General Electric. This was the first and last set I will ever purchase from this company. The washer Tub Gear Set went out the same time the shocks failed - that was within 2 years of purchase. Cost more to repair than it was worth. As for the Dryer, it too failed with failing bearings and very poor build that made the gaskets fail. These things are built with the thinnest metal and are fabricated very poorly. Seriously, what pieces of crap. Buyer beware, I would highly suggest you look at another manufacturer's products as these will just make you very angry and wasting your money.

After replacing part after part, this washer keeps shutting itself off. Too many garbage sensors, and who knows what else electronic bullcrap in this unit. Top load 2.5 yr. old only! I hate this thing, and I just want a BASIC washer that will wash clothes. GE, and similar models put all this ** in their units to make you spend tons of cash to keep them going a year more IF LUCKY. Go to hell GE!!!!

It's been 50 Days and GE has NOT fixed my Washer!!! At first I was thinking all these reviews cannot be real!? But then I quickly realized its True!!! I will make this review very simple (I give GE Negative Stars). I reached-out to GE because my washer was malfunctioning/NOT working. It took 1 Week to send a technician to my house... when he "tries to fix the washer" he tells me we need to order parts. Ok sooo that's what we agreed to do (at this point everything was going fine)... another week passes-by. Another tech was sent to my house and to my horror he tells me GE sent the wrong part(s)!! I then call the "Consumer Relations Dept." that is a JOKE... I was on hold for a LONG LONG time 40-50 minutes... Yes!! Sooo unprofessional.

GE top loader No Agitator Model GTW680BSJWS: Bought this and matching dryer from PC Richards 3/12/2018. The dryer broke within a week. Repairman told me it was because there was too much lint in the trap. Two days later same thing. Waited over a week for the guy to come back. He had to order parts. Took 4 WEEKS to get a repairman to my house to fix it. Then, about 8 weeks later, the washer goes - bouncing all over and not spinning out clothes - 2 weeks later (earliest apt that they had) guy comes - "you have 5 Errors on your machine - all regarding balance." Tells me he did "Update" that should have been done at the factory and that now it was fine - ONE WEEK LATER - same thing - unbalanced and dancing all over the place. Spent hours on the phone with both P.C. Richards and G.E., and multiple trips to the store - both parties refuse to replace machine. Insist I have to wait until it is deemed by them to be "unrepairable."

Save yourself money, aggravation, and buyer's remorse. Impossible to launder two bed sheets and other small articles at the same time. The sheets smother items and put the basket out of balance. The machine (GE Washer G010) "walks," actually walks and rumbles away from the wall. Noisy, sounds like rocks grinding! G101 lid locks! Who the H. decided to lock the lid? No going back to toss in one more item. GE could put a lock on their refrigerators, but on a washing machine? The product is insane! And, I'm stuck with a monster!

We purchased A GE washer (Model # GHWN4250DWW) three years ago and it has begun leaking from the bottom. I checked the drain hose and that is not the problem. I would expect a clothes washer to last much longer than three years especially since we are a two person household. Sadly disappointed with GE.

We purchased a new washer a year ago in August. It has been steadily dripping water inside since month three. We called the warranty number and the repair person began the process of ordering the part. We got a call last week that the part won't be in until after August. That is, if I haven't decided to do something else (her words), like maybe just buy a new washer for instance? Not even one year, but the warranty is almost out.

GE delivered a brand new washing machine and pedestal and took the defective one on 7/13/18. I am a happy lady now! I appreciate Danielle, who was assigned to my case, for all her help in getting this issue resolved in a favorable manner.

I purchased washer (GE 5.3 Washing machine model GTW680BMMDG) at the end of May 2016 from 'Bad Boy' store in Burlington ON Canada. I noticed that the machine in the last few minutes of the spin cycle is very noisy and the drum was shaking. I had a service man (under the manufacturer's warranty) come to the house and he made some adjustment and stated that the shaking and the noise level is "normal". I complained again to GE and they sent another repairman who made some more 'adjustments'.

I bought this machine 3 years ago. Heavier load ever done was 2 bath towels, 2 hand towels and 2 terry cloth bath mats using the extra large setting. Average of 4 loads per week. Bearings were destroyed after 3 years of use. Part was replaced ($300 btw labor and part). 3 months later it is broken again. Called new repairman thinking the first one was not competent. New repairman said "I would never touch this piece of junk. They are worthless and I won't tarnish my reputation trying to fix it." If you want to waste your money, go ahead and buy it.

One morning trying to get washed I realized I had no hot water. I went to my basement to see if there was something wrong with my hot water heater. To my surprise my washing machine was on with hot water running into it. No matter what I did I could not turn off the washer, so I shut off the water. The next day my son came to look at it and thank GOD he did. We went to the basement and the machine was on with no water and with the smell of the motor burning. This could have been a tragedy if we did not see this when we did. Also as I notice in other reviews I have had the same, not enough water, wash ends too fast, etc. I am going to send a letter to GE also.

GE is great if your appliances do not need repairs. But our 4 year old washing machine stopped working mid-cycle. After two hours on hold with the GE repair service, my husband tried to get help online. Repairman came out to "fix" machine and only rebooted the electrical board, charging us $270. He did not check to see if the machine would work. We have tried for over a week to get someone out to fix it. They were scheduled for today, and now have told us they cannot come and will come next week. That would be almost 3 weeks with not working washing machine, for a family of 5. Do yourself a favor and do not by from GE. The headaches and dirty laundry are not worth it!

The GE Hydrowave washer is horrendous!!! 1) Auto-load sensing is way off, NEVER enough water no matter what size load you're washing. 2) Half the time I use it, I have to use the "rinse & spin" or "drain & spin" option, sometimes more than once because it doesn't drain! Note: why would they have those options anyway? My guess is they knew about that problem. 3) Clothes gets all tangled and twisted and sometimes stuck in the bottom of the agitator. 4) DO NOT BUY. Or you will be sorry. It's total crap.

I purchased a new GE washer model #GTWN4250D2WS on 9/25/2015. And since day 1 - I have been unsatisfied with this machine! This machine will only give me 10.5" of water on a full load. How do I get clothes clean with only that much water? I can't do a full load because the top clothes come out dry and unwashed. I have to do a bunch of small loads of laundry, to get my laundry done. So what's the use of having the nice large washer that I purchased? I have had the top control panel replaced 2x and my service man tells me that it's normal for this machine only to have this amount of water! What good is it??? I will never buy another GE product again!!!

I bought matching GE appliances. Washer & Dryer from a big box store. Free delivery. Deliveryman noticed some damage on one of the pieces. They were very professional and quick. So far so good. I've had the two for only a couple of months and they are both pretty quiet machines.

Purchased washer and dryer in 2003 and never had a problem with either of them. Washer does great job and dryer only takes 30 min for a full load. When the time comes I would only purchase GE.

This style machine does not have the agitator “tower” in the middle of the tub and this causes the wash to become twisted around each other and tangled. It requires a lot of work to sort them out to put them in the dryer and if you wash large items, towels, sheets, quilts, etc. you can always expect that these items will caused the tub to become unbalanced and the washer will shake all over the laundry room and sound like someone beating on a metal drum with a hammer! The clothes come out “adequately” clean, but the trouble you go through is not worth it! I would NOT recommend this product to anyone!

Bought a new GE stacked washer dryer for our lake house last fall. From the start so little water many items do not get wet. Have to add water and push the clothes down. Not sure how well they wash as I have watched them just go back and forth and stay in the same place. It take 2 loads as you cannot put in many items if you want them washed even poorly. The old machines had good washing action. When on spin it makes a very loud ticking noise, have to leave the room and close the door. A call to GE said this was normal--really! There was no mention of it being a GE machine on any literature or the machine itself. If so we would have not purchased it after all the reviews. Not sure why they would design an item that will not do its intended job. Just junk!

I purchased a GE washer last year. The next day they had to bring a new one out. Sensors were bad. Had the second one less than 7 months and had to call a repairman out. He had to update the sensors. It acted up again in less than 2 months. When he came out it was checking out as ok. It seems this model has intermittent sensor issues. I will never buy another GE washer!

Bought this GE washer from Home Depot (big mistake... They don't take returns on appliances) two months ago. Problems from the get-go with unbalanced loads, machine moving across the floor and then not filling with water. The control panel has been changed out once, but problems persist. This is the worst piece of junk I have ever owned and I am surprised that the company is still in business, and that Home Depot and Lowe's are still selling it. We are pursuing a refund through our credit card company.

I purchase this new washer GTW460ASJ8WW based on a GE Video and the sales persons claims that it could fill to the top of the holes in the tub. If the water level was lower than desired, "just press the deep fill button" for more water. It will fill up to the top of the holes in tub. It barely fills halfway in the tub! I put a normal large load of towels and half of the load doesn't even get wet! The towels are getting worn due to the friction & lack of water. They don't smell clean and feel dirty and rough on the skin like a towel that was never washed and used over and over again. I was told that is the way the NEW washer work.

Very dissatisfied. Not able to jump in or skip ahead two specific settings of washing machine. Very frustrating to troubleshoot, diagnose or get repaired. Would not recommend to anyone who would like to have their washing machine work for more than a year.

We had a GE washing machine for 20 years, I remember it broke down 5 years ago, I made a phone call, the controller broke down, I am surprised they still have parts, which stopped me from purchasing a fancy looking washing machine...

This Hydrowave washing machine has a very nice deep stainless steel tub, the problem is that if the water level barely covers the clothes, the agitator just goes swish, swish, meaning it doesn't actually clean anything. I've tried Tide, with and without Bleach. DON'T BUY THIS, IT'S THE WORST MACHINE I'VE EVER SEEN!! Really shocking that they made this thing. Now I have to get rid of the lousy thing, and purchase a new machine. I'm just glad I found out before I bought all my new appliances for the kitchen, and for my son's new house also. GE is a waste of $$. Wow.

Had a new GE GTW810SSJWS28 washer delivered 8/8/17 and we have not had a clean wash since day one. ALL loads come out with major swaths of lint attached to the clothing and most of our laundry comes out looking dirtier than when it went in because of these clumps. Just so any of you are thinking, as some of the other customers who have posted seem to think, that GE Appliances is an American company, perish the thought. It has been sold to China like so many others.

I purchased a Washer and Dryer from Lowe's about two years ago. I didn't purchased an extended warranty because I'm from the "old school" and believe that an American made product should last at least 10 years. But, no, it started failing soon after it was delivered. It left the clothes wet, and would bounce around. No matter how many times that I would balance it and adjust the feet on the washer it would continue to bounce. Now, the spin balance no longer works. I called and was told that GE didn't service my area and that I would have to find local repairs on my own from my Yellow Pages. Please, if you are reading these reviews, they are true and from really frustrated homeowners that only want to use their appliances. Only by NOT buying GE products will we get this massive company up and off the couch once again and start making quality products again. Shame on GE and shame on American made products, shame, shame, shame!

I initially scheduled my repair for my washer which is almost a year old now online. I scheduled it for a Saturday because that is the only day that I will be home. I received a call on Thursday, through a third party (my boyfriend). He stated that the technician wanted to know if he could stop by which no one was present at that time. That was out. Then the dispatcher stated that he would come on Saturday. I told the dispatcher that I had an appointment at noon and would need to leave the house by then.

We bought this washing machine (GE Allura) and we did not use it for nine months. My husband kept telling me to scrap the old machine and fit this new one. Eventually, we did. All worked well for about a year, then it began making terrible banging noises just as it would go to spin, so I would have to go and open it and position the clothes around the drum to get it to balance. Most of the time, I would end up removing clothes till almost nothing is in the machine, and then it MIGHT spin properly. It also fails to properly wash the clothes. It leaves stains on the clothes of dirt and detergent that has not been removed. In all the junk machines, I have ever used throughout my life this one is the worst offender. I know there is no warranty on it now, even though it has little use.

Bought a new GE Dryer in August and it has 3 heat settings. Only one temperature on all 3 settings. Takes over 160 minutes to dry a load of towels on cotton setting. Four times GE has come out to look at the dryer and they keep saying it's energy efficient. If it's energy efficient it wouldn't take over 2 hours to dry a load of towels. Using more gas and electric to run this dryer. No one is listening to me that for a 3 cycle dryer, there is no difference in temperature if it's on the delicate cycle versus the cotton cycle. SAME TEMPERATURE.

2 and a half years ago I purchased a GE washer and dryer from the local Home Depot. Day 1 we had issues with the control panel on the washer. Service tech showed up about a week later, stated he wasn't familiar with the model we had. We were told that we need a new panel board which would take about a week to get. That was 2 and a half years ago and we have never seen or heard anything from GE. Both the washer and dryer suck. I would never purchase another GE appliance nor will I recommend the brand to anyone.

This machine apparently has a mind of its own beyond the control of the user. User normally has to stop the machine for added clothes or bleach and I know full well the rules about holding the three second button to stop then re-pressing it to start again. Yet, sometimes it just wants to drain all the hot or cold water out when restarting although that is not desired. Such a waste and not environmentally friendly. I just want to fault the person(s) that developed the logic system for these machines.

I am a retired senior citizen 70 years young living in an apartment. I rented this apartment because it had all appliances provided. I have owned a home and bought many appliances in my lifetime. The GE washer in the apartment model GCWN4950D1WS, serial number ZA195124G is a worthless piece of junk!!! It is "supposed to sense" the water level needed to clean your clothes. I find that if you leave it to the machine the clothes do not get cleaned. My only solution has been to add water to the washer from the sink in the kitchen. This is a very tedious, tiring, exasperating, infuriating chore for someone who is supposedly RETIRED. I am handicapped and it is very difficult to do normal everyday things. The Golden Years are not so Golden because of a company like "GE" that puts inferior products in Senior Citizen Apartments. Shame on you GE!!!

I previously posted a complaint about my GE washer. I contacted GE and they sent me a replacement main board at a very discounted price. I was able to install it myself and so far the washer is working great. I was very pleased with their service.

I had to call three different times to get an appointment scheduled for when I could actually make it -- one person gave me a day that didn't work and told me to call again; the second said she scheduled an appointment but didn't; the third actually scheduled it. On the day of the appointment, I got a voicemail saying the technician was finishing up a job and would be at my place shortly. I called 2 hours later to learn that the technician didn't come because I hadn't answered the phone. (The message did not say I needed to call back to confirm.) I then spent an hour on the phone with Carly, a very nice and competent person in consumer affairs, who tried in vain to get me an appointment that same day (the technician said he couldn't fit me in, even though he was supposed to see me that day). Carly kindly offered to reimburse me for the costs of washing my clothes.

I replaced the motherboard after the machine was only 2 years old. I had to pay for the part and pay to have it installed. It failed again within one year. I replaced the machine with a LG. NO MORE GE. THEIR APPLIANCES ARE SUBSTANDARD. I HOPE THEIR HOSPITAL EQUIPMENT IS BETTER FOR OUR AMERICAN PATIENTS!!!!

I bought this dryer and it was leaking gas, and shutting off in mid cycle less than 2 weeks after I bought it. I spoke with GE and they suck!!! I told them the gas company red flagged the dryer for leaking gas. They set me up an appointment with a technician a week later. On the morning of my appointment the tech called me and said that I needed a specific part and it wasn't available for 3 weeks. I asked how could he know this without looking at my dryer and he said he just knew. I told him I still wanted him to come out and look at it and he said, "Ok," but never showed.

My husband purchased a G.E. washer and dryer for my 50th birthday and the washer is a lemon and dryer knobs are cheap. 4 repairs later and refusal to replace by Lowe's and G.E. on products still under warranty, I have decided they deserve 0 stars and will never buy their products again! Warranty is a joke also!

My wife bought this GE GTW330bmkww Washing Machine in April, 2017 and have had serious shaking/agitation noise and movement. It also drains and spins sporadically. We have had two service calls and the technician indicated that we need to load it full and run on a delicate cycle to try to minimize the way it operates. I would not recommend this product to anyone and will likely end up junking this one and getting something that works.

We purchased a top load model (#GTW460ASJ8WW) from Lowe's on December 31, 2017 and installed it the next day. It took a little getting used to, but we wanted a washer that we could manually set water levels. We have our own well, so water saving is not an issue. We managed to do four (4) loads of laundry before the machine stopped working. The fifth time we tried to use the machine it would simply pour water into the tub and drain it out. The tub cannot fill with water. We did all the troubleshooting and re-booting. Nothing worked. Worse, the "pause/stop" button function is dead. The only way to shut the machine off is to unplug it. This machine lasted 6 days. We wish we had seen the reviews on this site before buying. We are not going to bother with the warranty and trying to get it fixed as it seems that is just more wasted time.

In October, amid the recent losses of two family members, my washing machine stopped working. Since I knew I would be flying back and forth to Charleston, IL for funerals and estate matters, I opted to go for the "sure bet" HOME DEPOT for my appliance needs. I opened a credit account with them which offered 0% for 6 mos., one-year "hassle-free" returns, and purchased a GE GTW330ASK (for help) 2WW. Home Depot delivered and installed the washer and from the moment I pushed "play/pause" on this machine the LOUD onslaught of troubles began. Before 90 days were over, it had completely stopped working. To add insult to injury, I placed a call for an appointment for repair with Erica for Tuesday, January, 2. I had to wait weeks!

GE Profile Washing Machine (GTW680BSJ1WS) - Bought this washing machine back in Feb 2016, a couple months after owning it stopped spinning. Called GE and had a service tech come out and replace the main board and the sensor for the tub only after going back and forth. Meanwhile we were without a machine for almost 2 weeks. Now it's doing it again, and not spinning. Now I have to pay to get a 2 year old machine serviced. I would not recommend a GE washing machine at all and the customer service at GE is lacking. I ended up calling a local company directly and so far have received better service over the phone as GE was going to charge $100 just to have someone come out. For the price I paid 2 years ago I should not be having this issue, they need to have better parts, better warranties and way better customer service. Stay away from GE profile top loading washer machines, they aren't worth the hassle.

Purchased on May 17, 2017 from Lowe’s a large capacity, heavy duty GE washer with extended warranty. The washer continually malfunctions and goes off balance. It cannot handle any kind of load without being thrown off balance. The washer is barely 6 months old and the repairman came in today to service it said he had to “update the sensors“ and replace the lid lock. He promised the machine should work now if I keep it on second rinse for all loads despite the fact that it’s advertised as energy efficient. I just washed a second load which consisted of one full size flat sheet, fitted sheet, and two pillowcases and the machine went off-balance again. Horrible machine and substandard repair service. Extremely disappointed!