GE Microwave Ovens Reviews
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GE Microwave Ovens Reviews
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Reviewed Oct. 21, 2008
Our GE Spacesaver microwave was acting strange. By strange I mean, I couldn't turn off the light over the stove. It just went from dim to bright. It would say off, but the light was still on. I unplugged it and plugged it back in and it was fine for a day or two, but then it would do the same thing. Yesterday, I heard something running, but could not figure out where it was coming from. I finally came closer to the microwave and found the noise coming from it. No light was on and the usual fan running noise was not present. I got a flashlight and looked through the door. The turntable was going around as if the unit was in use.
I was concerned this might be a fire hazard and that there might be a recall, so I got online to check and found this website. Thinking back, I have also heard an occasional pop or crack. After reading all the problems others have had, I don't think we will bother with a warranty or repairs. We'll probably just get a new unit and not one associated with GE.
Reviewed Oct. 20, 2008
The handle of my Above the Cooktop Microwave/Convection oven broke off in March 2008. I called GE service and was told that the whole door would have to be replaced and would cost about $400.00. I glued it back on a couple of times but that didn't last. The person I spoke with told me that they have had some issues with this problem, but that there was nothing they could do. So much for GE. I will never buy another GE product. It is cheaper to get a new microwave than replace the door.
Reviewed Oct. 19, 2008
Purchased a GE JES1136 in May 2007. It was fine until a week or so ago - now sometimes, but not always, we will hear a loud buzzing noise periodically when the microwave is heating. At first I just thought, weird, what the heck, but sometimes it happens for longer & longer periods, and more often, and I noticed that when it makes this noise I can see a bright fluorescent yellow light/lightning behind this small maybe 1.5 x 2.5 inch panel on the upper left part of the right wall of the microwave. Also, if it is allowed to do this for more than a second or two, or very often, there is a burning wire/electrical smell when I open the microwave.
Sometimes it won't make this sound at all - and sometimes it will make it enough that I'm not comfortable operating the thing. So basically if we're heating something we just stand right by the microwave to make sure that we can stop it in a timely manner if it starts doing that. In fact, maybe I'll start standing around the corner from it because I feel that this may develop into a safety issue. I'm out of warranty anyway and figured that it would be more expensive to repair than to replace; from the rest of these poor people's experience, it sounds like it would be not worth the trouble/money even if it WERE still under warranty.
I bought it for $80-$90 at Walmart, not the cheapest but not the most expensive there. We purchased it for the slightly larger cabin space, and for slightly larger than the lowest wattage, because for a long time at my parents' house, we had this old microwave that was given to my parents as a gift when I was a baby, to help heat my bottles easily (I'm 24 now) and it took forever to heat food. We eventually got rid of it maybe 5 years ago either for that reason or because it started not having a problem running with the door open - which of course isn't right, but I mean, you'd have to be stupid to LET it run with the door open, so whatever.
Even though my microwave still heats my food, and doesn't ALWAYS make the buzzing and da-glo yellow, and it hasn't spontaneously combusted as have the microwaves of some people on this forum, I AM NOT fully comfortable operating it and would like to get a new microwave when it is a financial possibility or if this one gets worse. I know after reading these posts that I WILL NOT buy a GE, which I was comfortable buying because it has generally been a well-respected brand. I'm not sure what brand of new microwave I will get.
I'm almost tempted to get one of the old ones at a garage sale because even though they take a long time to heat food, they're probably safer than this new piece of poo I seem to have bought. And as I said before, though it took forever to cook stuff, my mom's microwave that she had before the one she has now lasted for like 20 years. THAT is the kind of performance I am looking for. Fortunately, no one has been injured with this appliance but as I said, I'm not totally comfortable continuing to operate it as it is, because it's obviously not a normal thing for a microwave to do. I just want it to heat my food and not break only a year and a half after I bought it new, is that so much to ask from ANY brand?
Reviewed Oct. 17, 2008
We purchased a GE microwave oven Model JVM1850SM2SS (microwave oven with bottom hood) from Sears on 9-11-08. When we attempted to install it, we discovered that one of three connection brackets did not align. When we called Sears, they instructed us to call GE; GE would assist us in getting the replacement for the defective product.
We called GE Consumer Relations number (800-386-1215) and spoke to Adrian. She said that this is an installation problem, but they will send someone out to inspect it. The first appointment they missed and rescheduled. The second appointment was also rescheduled. Between 9-11-08 and 10-04-08, they continued to reschedule, and they missed the last scheduled appointment on 10-4-08. We did not hear back from them since 10-4-08.
We called on 10-14-08 and spoke to Adrian again who told us that this is an installation issue--not a defective product. When I asked how they determined their decision without inspection, she refused to provide a reasonable answer and would not say or offer anything else. I asked her supervisor, and Rude Peggy answered. Without any introduction, she flat out refused to offer any help. And in a sarcastic manner, she replied, "Oh yes, we do stand behind our products. Do whatever you wish." When I asked for their address to send legal documents, she refused to provide an address or any further information including her last name.
Because of their repeated delays in scheduling, I lost my 30 day return policy with Sears. The microwave works, but it is a safety issue to install it with 2 of the 3 possible contact points. This is clearly a manufacturing defect that GE refuses to take responsibility for and provide its consumer with any recourse.
Reviewed Oct. 16, 2008
Why would a microwave start beeping for no reason? Sometimes when it's in use but mostly when it's not even being used?
Reviewed Oct. 13, 2008
I purchased a GE Spacemaker microwave oven 12/24/05. December 07, the microwave started sounding funny. It seemed that it was only working on a low level of power, but it was still functioning. I called GE service department, found out the ridiculous price of repairing it and decided to continue using it until it died completely, which was October 08. It kept overheating and would just shut off. I decided to call GE to schedule a service call. They told me that I would not have to pay for the $99.00 service call, why I haven't a clue.
They came today, and the tech had to replace the Motor Part # WB26X10105, (Motor Mag Fan Assy), and would cost me a grand total of $305.48 - labor cost of $174.95, which the tech wasn’t here even, and $106.60 for the part, and of course tax. I called GE and put in a formal complaint about their product. They said they were sorry and noted the complaint. Other than their sorry, NOTHING would they deduct from my bill. I AM DONE WITH GE APPLIANCES, and hopefully if there are enough complaints they will add it to their recall list which doesn’t seem like they will.
Reviewed Oct. 9, 2008
This is the 2nd GE Profile Microwave that we have owned that quit working. It works one day, then next day will not work. We had the Profile JE2160 for 14 months and this happen just out of the 1-yr. warranty so no help with $. We replaced it with the Profile peb2060smms, so we would not have to buy another face trim plate for built-in cabinet. This one lasted just over 2 months. Twice bitten by GE.
Reviewed Oct. 8, 2008
I had a good experience with GE and wanted to share it. I have a spacesaver 1400 microwave that stopped heating. Everything else seemed to work. The microwave was here when we moved in 6 1/2 years ago and I know it wasn't new then. This is the first time we had trouble. I read these reviews and even considered just getting a new microwave. Expecting the same experience everyone else had, I tried to save some time and told the woman who took my call that it was the magnatron tube and I would like to have the service man bring one with him so I didn't have to have 2 visits. The only complaint I do have is with the woman on the phone. She was rude, tried to give me an 8 hour window for the repairman and told me he would have the magnatron tube with him. Turns out, if it is a magnatron tube, they need 2 people to get the microwave out so it wasn't possible to do in 1 visit. They need 1 visit to diagnose and the other to repair.
The service man was wonderful and explained everything to me. He explained that the parts would be shipped directly to me and why, put me for the first visit the following week and showed up on time and did his work quickly and efficiently. The parts were here in a few days. I had no problems at all. Just wanted to give people a little hope if they are debating repair vs buying a new one. The magnatron tube was under warranty even though I didn't have a receipt. My microwave was manufactured in 1999. I did have to pay for service which was $187. The initial fee for them coming out was covered in the repair. I think it was $80 something if I decided not to have them repair it. Good experience out here in the Philadelphia suburbs. Thanks!
Reviewed Oct. 4, 2008
GE Spacemaker Model JVM1640WB Serial GZ976432s - Like the earlier comment on this webpage. Popping almost like if metal was left inside with microwave occurred a few months ago. Now the microwave doesn't heat. I am sure the heating element is gone on this one too. It was installed with the house about 6-7 years ago.
Reviewed Oct. 3, 2008
GE Microwave & Profile Refrigerator: Both needed a part replacement within 18 months of purchase. GE did partially reimburse me for the repair costs but it still cost me more than $200. I believe that GE deliberately uses low quality parts and uses its service center as a major source of revenue & profits. The repairman was in & out in about 10 minutes and in both cases he knew exactly what part had to be changed (Obviously he had seen the problem before). GE should be forced to publish statistics on defective parts.
Reviewed Sept. 29, 2008
I purchased a GE Spacemaker microwave oven in 2005. Within 18 months, I experienced the oven shutting off when it was heating on high heat. I thought it was electrical related and validated that there was no problem with the electrical before I placed a service call. The service call was very expensive, I believe $250 and I was told by the repairman that it was due to the fan that was installed at the factory not being glued down properly, thereby not engaging to cool down the unit during heating. He repaired the fan by gluing it and I filed a complaint with GE. They kicked in $75 bucks but required me to pay the remainder of the service fee.
I do not use my microwave very often but was using it this weekend and it failed to heat. I makes a very loud buzzing noise and with the posts I have read here, I am concerned that it may catch fire. I am very dissatisfied, and as one reader posted, this was not a cheap microwave oven. I will not pay to have it fixed. I expect GE to reimburse me for the cost of the appliance and all expenses I have been out of pocket. I will not be purchasing another GE product.
Reviewed Sept. 29, 2008
Bought GE microwave oven JVM1653SH in Dec.31,2005, Have same mag.tube problem as everyone else...cuts on, runs 2 seconds, goes to error. Have friend who runs appliance repair business, used to be GE warranty man, diagnosed problem in grocery store! Said that it is prevalent! I'm just going to another brand and saving my money for a new unit with a new warranty. I'm a contractor and won't be recommending GE in any homes that I build! In my line of work these problems could be catastrofic.
Reviewed Sept. 20, 2008
My GE microwave start working and I called GE repairmen. It is going to cost me $99.00 for the service call plus the parts/labor totalling $275.00. I should of dump the mircowave and buy a new one. Here is GE that preaches about six sigma quality all over the world and their products are rated belw average.
Reviewed Sept. 18, 2008
I don't think I will ever buy any GE products.
Reviewed Sept. 18, 2008
GE Spacemaker oven handle brook off and GE customer rep. asked me to pay for a new handle and install it on my own, saying this is normal wear. The oven was $600 and for that price I expect better quality. The handle is attached in a way that makes replacement difficult for a lay person.
Reviewed Sept. 17, 2008
The GE over-the-range microwave that came with the home that my husband and I purchased 3 years ago, just quit heating up. NO warning, just stopped! The model is a Spacemaker XL-1800 and when we checked our warranty it was (of Course) for a year only. So we called the GE 800 number and they offered to send someone out for $70.00 just to look at it, not including parts and labor. We proceeded to check prices on a new one and they range around $379.00 to $400.00.
I checked the consumers affairs website and i see that there are many complaints on these GE models. We have decided to go with another vender to replace this micdrowave since it seems as though GE is not maufacturing a quality product. I have had microwaves in the past by other venders and they have lasted from 6 to 10 years. I am very dissapointed and with this company. With the economy being the way it is and my husband was out of work for 3 months after being laid off, I am not a happy consumer.
Have to purchase a new one on a tight budget.
Reviewed Sept. 16, 2008
I was melting butter in the microwave and saw large flashes (larger than sparks) from the top surface inside the microwave.
I have had this microwave less than 2 years. It has a one year full warranty and a 5 year warranty. I checked on the GE service website and was instructed that there would be a $79 service charge just to look at it. With parts and labor it will certainly cost more to repair than replace. To make things worse, if I just replace it then I am stuck with a piece of junk that would just sit in a landfill, but I probably can't throw it out because it's likely hazardous waste.
Reviewed Sept. 15, 2008
on 10/09/06 i purchased a GE undermount spacemaker XL microwave oven at Home Depot for $571.91. Two days ago while using the microwave for microwave popcorn, i heard a strange noise and observed sparks coming from the sides of the microwave. from that point, it stopped working. I contacted the ge service repair and scheduled a service call.
today, the repairman told me that the magnetrob tube had to be replaced and the total cost would be $381.11. For a microwave that is less than two years old and only had a one year warranty i felt this amount was outrageous. not only that but i had to pay for a service call in the amount of $69.95 for him to tell me that it will cost me $381.11 to fix the problem. this is disgusting and an outrage for consumers like me. i will never but a ge product again.
Reviewed Sept. 12, 2008
Purchased a GE spacesaver over the oven in July 2008 and have been having a code PF...Power failure. I have read several complaints regarding this unit. It is still under warrantee can I just trade it for another model.
Reviewed Sept. 12, 2008
I have a GE microwave oven, over the range, model JVM 1851 Spacemaker XL1800. This is the model the builder installed, came with the house (brand new). After only 3 yrs the magnetron tube had to be replaced. Now, 2 yrs later, the unit isn't heating again and the magnetron tube may need to be replaced again (twice in 5 years!). My GE side by side refrigerator had to be replaced as well after 5 yrs new, and my GE Nautilus dishwasher leaks. What gives? I advise everyone I know not to purchase any GE appliances. This is out of control.
The technician advised not to repair the refrigerator. The freezer door was leaking from the inside and a new door would cost $650. Aside from this, the refrigerator was no longer cooling and died 2 days later. I had to buy a new refrigerator. I'm hoping the current issue with the microwave oven is the magnetron tube since it is covered for ten years under warranty. I will need to pay for my second service call for the microwave. The technician for the dishwasher advised that the door needed to be replaced and would cost $200. He tightened the door as much as possible and I'm living with the leak.
Reviewed Sept. 4, 2008
I have a GE spacemaker microwave. Twice the handle has broken off when I simply opened the door. One look at the broken handle and it is clearly a design flaw to attach the stress-bearing handle to a door with such a thin rod of plastic. I argued that because it is a design flaw GE should send me a new handle free; one should normally expect a handle to last the life of the product. They sent me a free handle once (same exact design) but not this time.
It is unfortunate that this kind of problem will prevent me from buying another GE product because the microwave has otherwise operated flawlessly. However, I need to know a manufacturer will address design flaws without seeking to profit from the remedy.
Reviewed Aug. 25, 2008
microwave blew up! Heating butter, Baby bottles, eyebrow wax make the microwave spark from the side metal plate in the microwave, shooting blinding light, and electric shorting out noise. The metal plate in the microwave now has a hole in it from it going crazy. It came installed in my doublewide, brand new. The problem didn't occur until after warrenty had expired. Go figure.
since the micro isn't under warrenty, I have to buy a new one. The only damage done was to the microwave itself, thank goodness.
Reviewed Aug. 23, 2008
I was given Microwave/Convection JES1290SK by my daughters. Eight months later it stopped working. Unplugged IT and plugged it in once more and it started up again. Now 18 months later, it has stopped working completely. It is totally unresponsive to anything we have tried. Even had a couple of other individuals look it over.
GE Consumer Services said I would have to pay $99.95 for someone to LOOK at it only and tell me what the problem was. I would have to pay for parts and labor. They refused to give an estimate of what labor cost and parts cost would be and let me know in no uncertain terms that I would be responsible for those costs. They claimed not to know what parts were needed, yet, when I asked if it was possibly a fuse, they suddenly became knowledgeable about the fact that it was definitely not a fuse.
I made an appointment for a repair man to look at it, but after reading all the complaints listed, I think I will cancel it. After a cost of $400 plus for the oven, and being aware of what repair costs are in New York City, I have no choice but to suck this up or I will be paying close to the original cost of the oven for repair service -and for how long will it function? Another 6 months?
A unit costing this much should not burn out after 1-1/2 years. It is not right that I should have this big expense after such a short time. I am very angry and feel that I have been taken advantage of since GE obviously knows they are turning out very inferior products. I do wish we had read the reviews before purchasing this piece of junk. We have learned an expensive lesson...NEVER AGAIN BUY A GE PRODUCT!
Reviewed Aug. 22, 2008
Got on line to see what I could find out and, WOW, did I get educated. Called back and GE siad the unit was out of warranty and that there was no recall. Tried to reason with them but this was an exercise in futility. GE is NOT a company we will use in the future and we will tell EVERYONE about the problems we have had with their product, and how poor their service was. This, along with everyone elses notice will eventually put them out of business for their lack of empathy or pride of workmanship. If I treated my cleints and customers in the same way, then I'd be out of business in months!
Reviewed Aug. 18, 2008
Our GE Sensor mirowave Model JES1351WB almost caught our whole kitchen on fire! My neice placed a large frozen bagel on a paper plate and pushed the defrost button, walked into the other room, 60 seconds later black smoke poured out of the top of the microwave. I got up from 12 feet away and we opened the microwave to see flames. We had to get a fire extinguisher to put out the blackened bagel and finally the fire department came to help us remove the microwave. It was plugged in behind a heavy microwave hutch filled with dishes and canned food, so it was not easy to unplug the unit immediately.
Now the yellow extinguisher powder has left an irritating coating on everything (inside of closed cupboards included), and we have nasty smoke damage in the living room carpet and furniture. Our insurance company will not pay for the cleanup and I am disabled. My niece has since gone home to another state, my daughter had to be treated for smoke and extinguisher chemical inhalation at the hospital, and she cannot help me clean up because she is asthmatic and the chemical dust triggers another attack. What a nightmare! I have to wash every single dish and dust every single cupboard and container of food in my entire kitchen now! I cannot even go in there. I am so overwhelmed.
Reviewed Aug. 18, 2008
We moved into a new home Build by Pulte Homes in a area known as Serrano. In El Dorado Hills, California. All the appliances came templated by the hundreds of Pulte Build Homes. Pre-installed are all General Electric Appliances.
The Built-in microwave now has a f3 error. It has been absolutely annoying to beep every 30 seconds for the past four days in our house. I have turned the power to the whole house off and it seems to be on a different breaker. There is NO Way to see a power off switch either in the Breaker or on the Microwave. There are no instructions from PULTE homes to turn off the microwave or to find out where the plug is on the built in Microwave.
Annoying beeping sound. for 4 days. No access to a power off switch. The GE Alliance person said they can come out in 5 days. It is still under warranty but the GE Appliance person is still not here.
Reviewed Aug. 14, 2008
Purchased a new GE Spacemaker in Feb. 2002. The turntable motor quit after a year & a half (of course, it would have to be after the mfg. warranty had expired). It's now Aug. 2008...I'm now trying to find a new motor for it(tired of hearing the grinding noise if I forget to run it without turning the turntable off) and wondering (after reading all the other complaints on these models), if I should just bite the bullet and buy a different one (although a new motor is about $40.). I would definitely stay away from a GE model though.
I owned an Amana Microwave prior to this unit, for over 20 years...not once did I ever have a problem with it.
Whatever happened to Quality Control with GE...did they take a permanent vacation????
Reviewed Aug. 13, 2008
I purchased three GE appliances (refrigerator, electric Range and microwave) The fridge in 2005 and the Range and microwave in 2006. All three appliances stopped working and had to have replacement parts. GE tried to make us pay for the repairs to the fridge in 2007 even though they knew there was an existing problem with the water dispenser and even designed a part to fix the issue. I was on the phone with a GE Rep for several hours explaining that we should not have to pay for a part that the company knew was defective. The heating element burned completely in half in 2007 and we had to order a new one which cost $75.00 plus shipping and handling.
The Spacemaker microwave stopped working (not heating) this month due to the magnetron tube. I complained to the Better Business Bureau and received a call from Ms. C. from GE that they would pay for the service call and parts but that I would have to pay for the labor. The technician came out today for five minutes and said that the tube needed replacing and that the labor would be $100.00. I asked him how long it would take to replace the tube and he said anywhere from 30 - 45 minutes. I consider that a hefty labor charge for less than 1 hour of work. He said that if I paid for parts, visit and labor the total would be approximately $300.00. He said it would be cheaper to buy a new microwave. I would have to agree.
Therefore, I have concluded that not only is GE Appliance making alot of money from their products, but also from their service calls. Their products are not reliable. I will not buy another GE product. GE is also overcharging for visits. Especially appliances that are just a couple of years old. As Ms. C. at GE stated, "we will just have to agree to disagree". I'm having to pay $100.00 for labor when is only taking 30 or 45 min to replace a tube. That is outrageous. The appliance is only 2 years old.
Reviewed Aug. 10, 2008
Manufactured March 2004 - 4 year old GE JKP86-27 just stopped heating. It still goes on like it is heating/working but the food comes out cold.
This is a double oven unit with the microwave on top of the in cabinet oven so it is expensive to replace!
Reviewed Aug. 6, 2008
One day it was working and the next day it wasn't.... I called Sears to see about getting it serviced and the service department said it would cost as much or more to fix then to buy a new one. It has been used only to heat coffee,tea and/or cook fresh vegetables. This is in a 5 year old kitchen used by 2 people over 65 years old!
Reviewed Aug. 1, 2008
I bought an over the stove microwave on Feb 28, 2008 and installed it the middle of April, 2008. Around the third week of June I noticed a smell whenever I used the microwave. The smell got worse with each use and within a couple weeks I was unable to use the microwave. I called for service and they sent someone out within the week.
The technician arrived on July 7th, 2008 and thats when the real problem started. The technician said he would order the parts and they would be shipped to me and he would return the following Monday to put the parts in. However, I had to take the microwave off the wall for him to work on it.
I had not received the parts by Friday, July 11, 2008, I called GE again and was told that I was not on the schedule as they had one of the parts but that the magnetron tube was on backorder with no estimated date of arrival. I stated that this was unacceptable and that if they couldn't fix it they need to replace it. The customer service representative then told me to call the next day as the parts could come in and be shipped and would be here on time. I called on Saturday only to find that all I got was an automated response. The automated response indicated that I was scheduled for service as promised, so we took the microwave off the wall.
The following morning, Monday, July 14, 2008 I received an automated call at approximately 7:45 AM that stated I was the next service call. I waited until 10 AM, then called to find out what the delay was. At that point I was informed that there was no service as the parts were not in and still not estimated date of arrival. She said she would check into it and call me back. I contact another customer service rep at noon and was again told they had no estimated date of arrival for the parts.
She suggested I contact a different division of the customer service, when I demanded that something be done to rectify this problem. When I called the other division, I was told they had an estimated date for the parts to arrive as July 25th. I stated that waiting another two to three weeks with the microwave taking up a large portion of my counter was unacceptable. As this representative was uncooperative and somewhat rude in her responses, I hung up on her and called back to speak to someone else. This representative said she looked it up and that the parts were due in on July 18th. When I questioned the fact that with four different people supposedly looking at the same computer screen there were three different answers, she said that this was what her computer said and that it was the best she could do.
I contacted the store where I bought the microwave, Lowes and explained the problem to them. Since I bought this particular microwave based on their recommendation, I ask if they could help. I was told that there was nothing they could do but they would make a call and see if they could find out any additional information. They called back to tell me there was nothing they could do and that they had gotten the same response I had already received.
At 3 PM I received a call from someone who identified himself as the GE repairman and he informed me that the regular guy had called in sick and so he was doing double the work and he wasnt sure when or if he could get to my place that day. After some discussion with him whining about how it was already 3 PM and he had not even had lunch yet, etc, I ask if he had the parts. He told me they were to be shipped to me and I should have them. When I explained the situation he said he just wanted to let me know he might be late or not get there and that he didnt know what to do about the parts. I finally told him if he did not have the parts, it would be useless for him to come by as he couldnt make the repairs anyway.
On July 24th, 2008 I received a call from A-1 Delivery Service. I was ask to set up an appointment to deliver my microwave. I ask if this was a new or reconditioned microwave and was told it was new. The appointment was set for Tuesday July 29th, 2008. On Monday, July 28th, 2008 A-1 Delivery called again to give me a set timeframe of before noon for the delivery.
On Tuesday I waited until almost 1PM before I called to see if there was a problem as the delivery had not yet arrived. I was told I was the next stop and they arrived shortly thereafter. However, once again there was a problem. The driver/installer informed me that the microwave was the wrong color. I told him to install it anyway as I didnt want to wait any longer. He started telling me that they could have the white one out on Friday morning, that since my other appliances were all white. I stated that I really didnt want to wait any longer, but he said since I had a white one and that I might want to match all the appliances, and it would only be 3 days. When I expressed concern about the fact that I didnt want to waste another day waiting for a delivery, he promised to deliver it before 8 AM. He said that they made their deliveries to the desert early so they could get out of the heat and that his first delivery that day had been in Indio at 6:40 AM. I finally agreed to let them bring a white one on Friday, August 1st, 2008.
On August 1, 2008 I got up early to make sure I was ready for the delivery. However, once again I was disappointed. I called A-1 Delivery at 8 AM to see when they would be here only to be informed that they wouldnt be making the delivery. Once again I had been lied to. When I spoke to Campos at A-1 Delivery he said the only way to order a different unit was if the one they delivered was damaged.
As it was never taken out of the box, I am quite sure it was not damaged. He stated that they did not re-order for a color change. It appears that I was put off once again by GE in an effort to keep me from calling my lawyer. With the effort the delivery guy put into convincing me to wait three days for the white one, I am suspicious about their involvement as well. At this time I still do not have a working microwave, but a box from GE arrived the day after the driver convinced me to wait for the right color. No one has contacted me about any repairs and at this point I am sure there must be so many problems with this unit that I worry I will have more issues even if it gets fixed. After all why would there be such a backlog on parts for a unit that was manufactured in January 2008??
The last conversation I had with anyone was with Campos at A-1 Delivery at approximately 9:30 AM today (August 1, 2008). At that time he said he had sent an email to GE, [after he told me he was going to call them when I spoke to him at 8 AM this morning] and that he would send another.
Since this began I have been lied to, put off and just plain ignored. Why is it such a problem to simply fulfill a warranty promise??
Extra cost of gas to cook with, which created more heat, therefore causing extra use of electricity for cooling unit to maintain a comfortable temperature in my home. Inability to utilize kitchen to fullest extent due to space required on counter for defective unit. Not to mention the stress and frustration I feel in trying to deal with this situation
Reviewed July 30, 2008
I bought a GE Model JES1358WL01 Microwave in March, and by June it quit heating. Everything looked like it was working, but food came out as cold as it went in.
Since I did not have the box (like most people, I had already recycled it), and just my luck I had misplaced the receipt, I was only allowed to return it for the exact same model. After seeing other complaints for the same issue, I fear I will be out of luck when this one fails!
Reviewed July 28, 2008
GE countertop microwave oven JES1136WK 01 manufactored April 2006 was purchased May 2006 and malfunctioned November 2007. Was cooking in oven when I heard an awful noise and smelled what seemed to be an electrical fire. I rushed to the unit and immediately unplugged it from the wall. I waited several minutes before removing what I was cooking and was amazed to find the interior right wall (behind the keypad) blown out. I used the unit at least once a day every day for 18 months with no problems. I had absolutely no warning that it was not working properly. Had I not been in the room with the oven I can only imagine what might have resulted; however, I was able to unplug the unit. It inconvenienced our family for a short period while shopping for a replacement oven.
Reviewed July 20, 2008
My fiance just sold his house (so that we can get one together), which contains a built-in GE Spacemaker XL microwave. When the house was inspected, we were told we needed to replace the surface area bulbs on the bottom of the microwave. Last week we packed up the house because my boyfriend is spending the next seven weeks teaching outside the country. So, I am left to take care of these minor things, and I've replaced the bulbs. But now the lights won't go off.
This is set up with a bright setting, which I assume would have both bulbs on, a night light setting, which I assume would leave one light on, and an off setting. Although the panel on the front of the microwave cycles through the settings, there's no change to the lights--they both stay on. I have to turn off the circuit for them to go off. It seems as though the entire electronic circuitry of these microwaves is messed up big time.
I guess that I'm going to have to go out and buy a brand new microwave and pay to have someone install it since my boyfriend is out of the country. It won't be another GE.
Reviewed July 19, 2008
Purchased a JVM1540LM2CS over-the-range microwave from a scratch-and-dent store. Within a week, the vent fan was going on, all by itself, all times of the day and night. Press the button, it stays on. Have to flip the breaker switch. Called GE, nasty lady sez $80 to look at it. Yeah, right, GE.
Unscrewed the top screws, took the vent cover off, there's a screw above the keypad, took that off, and there are instructions tucked in the bottom of the keypad for service people. Obviously, a short in the relay. Clipped the wire, put it back in, well, I can't use the vent fan anymore but it won't matter because I'll never buy GE anymore. Hope to save some of you at least $80.
Reviewed July 18, 2008
I was steaming crabs on the stove and put a dish of butter in the microwave to melt it. After several seconds of operation there was a flash and loud explosion. The plastic vent above the door was broken in the explosion and the carousel stopped turning. The carousel has not worked since then. I would like GE to get the word out about the potential problems of running the microwave when steam is rising from the stovetop.
Reviewed July 17, 2008
while i was in the hospital my old microwave broke. teenagers NEEDED a microwave to cook. so when i got out i went to sears and saw the ge profile microwave convection stainless steel it had a tiny scratch on the time but still had the warranty but i got a discount.
from the first day it made a vibrating sound but we thought that might be normal. then just this week it started to sound like someone had put aluminum foil in like popcorn and a kind of odor. we have not used it since and now i have been made aware of the recall and want to see what to do.
i am handicapped due to lupus and i am unable to cook for my family. they depend on the microwave and convection combination to get meals.
Reviewed July 17, 2008
I purchased a stainless steel GE 30 micro/hood (Model# JVM1870CH) in 2004, for $500 Adult household with very little microwave use other than the occassional warm ups 2-3 times a week. No cooking on a daily basis. Microwave will no longer heat. GE Service call is $99.95 plus any parts and/or labor. It would cost as much as buying a new microwave.
From reading other complaints on this website, it appears GE has a problem. Possible recall in order? Will not purchase another GE product
Reviewed July 14, 2008
They sure don't make 'em like they used to! We purchased a stainless steel GE Spacemaker micro/hood (Model# JVM1650) when we updated our kitchen in May 2005.(Our 16-year-old Hotpoint micro/hood worked just fine, but since we were re-doing our kitchen, we decided to go for form over function.)
In April, 2008, our new microwave started to malfunction --shutting down after only a few seconds. We called a technician who removed it and later informed us that the magnatron was defective and that repairing it would cost as much as buying a new microwave. After more than two months of deliberation, we decided to purchase a so-called top-rated Kenmore micro-hood and are hoping it lasts more than a couple of years!
$468.99 for original unit $100 service call $615 replacement
Reviewed July 14, 2008
I purchased GE Microwave Model#JES1358WL01 not even a year ago and it has just stopped heating. I mean the microwave pratically looks brand new and has stopped working. They need to build them so that they will last more than a year. No one can afford to buy a microwave every year.
Reviewed July 13, 2008
Purchased a GE microwave model number JVM1650SH01 Made in 2/2005 it now does not heat seems alot of these u nits are haveing magnatron issues.
Reviewed July 13, 2008
I had a GE Spacesaver microwave installed in my kitchen about 6 year ago. The model number is JVM1842BD001. Soon after installation we had a annoying problem. After pulling out the heated food and closing the door, the light would come on and the microwave start on it own. To stop it, you have to open the door and close it again. That usually works. OK, annoying but I learned to live with it.
just this past month, a different problem. The door handle broke. I searched the web for instructions on how to remove the handle. It is hard to find much. Couldn't GE at least give you detailed instructions on their web site? Any way with much trial and error I figured out how to get to the screws to remove it. I just ordered a replacement handle. Including shipping, this will cost me about $44 dollars.
Reviewed July 12, 2008
We bought this house in October and the kitchen comes with a full line of cheap GE appliances. The GE Spacemaker microwave caught fire after a month when there was an arc between the metal interior shelf and the side of the microwave. Luckily we were standing right there and turned the microwave off before it got out of control. It left a nice scorch mark though. I took the shelf out and we kept using it. Then I am guessing the magnitron went bad from what I have read. It would got for two seconds and then shut off and then you would have to reset everything. I was going to see if I could just get it repaired, but after reading all the bad about these microwaves. I don't want to risk it and throw good money after bad. Thanks to all who have written in on all these sites. You have saved us some money.
I plan on going to Lowe's or Home Depot and finding a brand not associated with GE.
Reviewed July 12, 2008
GE Profile Built-In Microwave/Convection Oven Model: JEB1095SB002 Two magnetron burnouts in 11 months. We are resale owners of this house. We have lived here just over 1 year. This will be our 2nd microwave repair. This microwave had burn spots all over the metal plate on the back wall of the microwave. And the paint is peeling on the floor of the microwave. We are normal users- reheating food, defrosting meat, occassional microwave popcorn. The house and microwave are only 4 years old! What a lemon.
Interestingly, the magnetron part is under warranty- but the service call is over $200! (We live in Northern NJ). That's $400 out the window in less than a year for a faulty product. It will be cheaper to just buy another brand.
Reviewed July 7, 2008
We bought a GE microwave from Walmart 1 1/2 yrs ago. The heating element has gone out and I spent a lot of time on the phone with GE and they told me that I bought a product that I need to take back to the place where I bought it and most places will only accept returns for a couple months. So I said basically all I can do is buy a new microwave and she said yes.
I told her I wasn't going to buy a GE and she said 'we hate to lose you' well, then make products that last more than a year. We've had microwaves that have lasted over 20 years. We are a family of 6 and can't afford to buy a microwave every year.
Reviewed July 6, 2008
I can't believe the paint is bubbly and peeling - I feel it is unsafe to use this unit now, unless GE thinks it is ok to eat paint in your food. We have used our previous microwave in the same manner, just normal family use popcorn, soup, reheating small quantiest, drinks for a number of years and only upgraded because of the look. We like the look of this unit (JES1036), but unfornately it is not a quality made product -- we got in Dec. 2007 Cleareance Unopened item from WALMART and it only made it now.
We agree that this will be our last GE purchase. Paint is bubbling and starting to peel off the well area under turntable. Item was purchased slightly over two years ago. I have original receipt; however, mfg. booklet says warranty is one year.
Reviewed July 6, 2008
Like many other reviewers, our GE Spacemaker microwave that was purchased a year ago started sparking from the upper left corner near the plastic clip that holds the metal rack. After reading these comments, there doesn't seem much use in trying to contact GE.
The metal rack has rusty burn marks, and the microwave wall is burnt.
Reviewed July 5, 2008
GE SpaceSaver JVM1640BJ03 no power. I cooked something then, a while later we noticed no power to the unit. Tested Outlet fine. Reset circuit breaker and tested ok. Unit born on date (inside panel) is January 2006. Doesn't seem right. The funny thing is that I had a countertop microwave that was used for over 25 years that is still operating and being operated by the person I gave it to. This GE SpaceSaver operated for under 2.5 years and it's failed? Bad engineering or poor testing.
Reviewed July 4, 2008
I purchased a GE Microwave/Convection Oven JEB1095SB002. Yesterday July 3, 2008 there was a loud bang and the glass in the microwave shattered. There were shards of glass everywhere in the kitchen. Some flew over 10 feet! This is exactly like Gai of North Haven CT (06/19/08)post. I have a call into the repair center as I still have an extended warranty on this unit. In addition the magnetron has gone out on this unit twice.
Reviewed June 29, 2008
Ge Spacemaker model JVM166OCB Microwave started crackling and emitting the smell of electricity. Seems to be a common problem all over the web. Add me to the class action list if one starts.
We haven't used it so we may have caught it early enough. Repairs will be in excess of 200.00.
Reviewed June 26, 2008
Magnatron tube is out again on our GE Microwave JVM1631WB003
I am afraid to replace this again because of its reliability. It will cost me ^00.00 to replace it - I'm retired and thought GE was reliable. I understand the had Samsung build these under GE name - what a shame! Include me on any suits filed against them.
Reviewed June 25, 2008
Have owned a GE microwave for less then 3 years. Stopped working and service call costs $80 and repair man said the board would cost $175 to replace.Apparently there is a problem with these models and there should have been a recall. Filed a complaint with the company but know they are not going to do anything so i'm stuck with a Microwave that looks great but does not work.
Reviewed June 24, 2008
GE Advantium 120 Microwave ovens have a defect which affects many models, that causes a thermistor fuse to burn out. This part has a lifespan of about a year. The part costs only $0.14 but the cost to repair is generally $250. From my research on line it appears that this problem runs rampant with both the older and newer models.
Between the cost of the unit and subsequent repairs $1500
Reviewed June 23, 2008
Paint is bubbling and starting to peel off the well area under turntable. Item was purchased slightly over two years ago. Do not recommend purchase of Model #JES1136. I have original receipt; however, mfg. booklet says warranty is one year.
Last GE appliance we will purchase.
Reviewed June 23, 2008
My GE Spacemaker XL1800 is less than 2 years old and stopped heating...absolutely absurd! For the amount of money spent on this appliance it should not be worthless after a year and a half of use!
Based on info I have seen here, I REFUSE to dump money into the repair for fear it will be never ending! I really wish I had done a search on GE appliances prior to purchasing!! If I had found this site prior to my purchase I would have NEVER bought any GE products! Maybe this post will save another person time and money---AVOID making the mistake of purchasing GE products as it is clear their products are not designed to last!!!!
Reviewed June 20, 2008
A few months ago my GE Spacesaver Microwave Oven burned out (2nd time, under warranty). Unit is still like new, gently used. The magnetron had to be replaced again (cost over $150, labor and service call, part under the warranty replaced at no charge). I was very upset and complained LOUDLY to GE. I said I was going to replace the part myself, and ordered and received it.
I was advised by several knowledgeable folks I should not attempt the job, due to dangers involved. I decided to send magnetron back for credit, which I did. I just had the GE serviceman do the job and microwave is again doing just fine. My reason for writing this now is to tell everybody to check closely in the instruction book that came with their microwave and they will find a paragraph that tells them NOT TO OPERATE THE OVEN WITHOUT ANYTHING IN IT for more than a minute or two or the oven may overheat and the magnetron BURN OUT! I think most people don't see this, because it is NOT set out with a clear CAUTION or WARNING heading, and it SHOULD be the first thing listed!
During the years I was working, we often had microwaves go out because people heated popcorn in the oven. The stink remained in the area for a long time. I guess they used the wrong type popcorn, or wrong type of popping container. I think maybe the magnetrons might not be as poorly designed or made as people think. I was in electronics many years, and the unit they shipped to me was very high quality. I know I will be extra careful from now on. I've put a warning both inside and outside on my unit. Thanks for your time.
Reviewed June 19, 2008
I installed a built-in GE Profile Microwave/Convection oven in November 2005 (Model JEB1095SB002). A week ago, the exterior glass door shattered. It was not in use; no-one was even home when it happened. GE Customer Service took a week to schedule a call, then actually read the description of the complaint and called the day before the call to ask if I was prepared to pay $475 for a new door plus $160 for labor, and of course it would take an additional week to order the part.
Further, the technician argued it could not POSSIBLY be a mechanical fault because the interior glass would also be shattered. He implied I wasn't telling the whole story. I cancelled the service call, and will NOT be replacing the unit with anything made by or for GE.
The unit cost me around $1,000 2 years ago, and a similar replacement will now be $1500.
Reviewed June 18, 2008
I have a 13 month old, lightly used, over the range, GE Spacemaker microwave with exhaust fan. After useing the fan for a short period of time the whole unite went black. No power or digital readouts. Nothing works. I went on the internet and this is not an isolated incident.
To call a repair man to my home before tracing the problem or part down would be around $80. I tore it apart and replace the fuse, however that did not solve the problem. I will never purchase another GE product after reading other consumers complaints about their GE purchased. Thank You
Reviewed June 15, 2008
MY MAGNETROM OM75P(10) failed, under warrantee but it cost 75 for the call and 100 for the labor to spend 31 minutes to replace it. If it goes again I will replace it, not with GE the part retails for $59.99 plus 10 for shipping.
If the magnetron has not been upgraded, I will not buy a new one.
Reviewed June 12, 2008
My GE microwave spacesaver Oven shuts off in 2 seconds. I am going to pay $75 for the call and more for labor for the magnatron replacement...the 3rd in 8 years. I better insure it,if they will permit it. When is the recall?
Three magnatrons in 8 years is too much for me to take. The costs are high for a warranteed part that lasts only an average of 3 years.
Reviewed June 11, 2008
We purchase a GE stainless steel Profile spacesaver microwave for approx. 650.00 less than 2 years later the turn table does not turn and the unit turns off in 2-4 seconds. The sad part about it is that when I called GE, they were very defensive and rude. We will never buy another GE product, ever!!
Reviewed June 10, 2008
My G.E. Spacesaver II has gone out three times in four months. The fuse, capacitor, and transformer have been replaced, and now it is not working again. Customer relations claims that the warranty only covers repairs, not replacement....
Reviewed June 9, 2008
I bulit a new home in the year of 2005, all new Ge products we bought for the new house. Within the 1rst month we had someone service our Dishwasher, then in year 2 someone had to service our microwave with a $90 services charge. Few months later the microwave broke again (blown fuse), I then again called to have someone service the microwave again, another $90.. Too, make long story short. the microwave has been serviced 5 times for the same thing (blown fuse).
I also, asked the Services Guy, that sometimes when you open the Microwave door the microwave turns on and the plate spins, He says, that is normal. I have owned maybe 2 microwaves my whole lifew and never experienced that with a microwave. Im just waiting for the Microwave to catch on fire. I have called and wrote letters, but no one seems to care. Plus I had to use my vacation time to meet the service guy...
Reviewed June 5, 2008
Microwave is 3 yrs. old - bought at Lowe's in Springfield, Mo. and installed in my 91 yr. old mothers kitchen. She was heating a cup of water to make coffee and the microwave made a loud noise and quit working. We expected this to last her a lifetime but it appears it is inferior and GE is aware of this prodcuct breaking down and the astronomical cost of repair. Someone needs to deal with GE and money should be refunded to us who were victims of their fradulant product.
Reviewed June 4, 2008
I have a complaint about a GE Profile Microwave-Oven Combo that is made of extremely inferior quality material. The paint inside the microwave is not heat-resistant and it has been peeling and rusting the interior for a long time. The inside of the microwave has been stripped of paint, the inside metal exposed, and it occasionally sparks, which is a huge fire hazard. To make matters worse, GE recently recalled this model because of a faulty electric design. A service rep came to fix the recalled circuit in Dec 07. He dismissed the microwave rust as normal, and said his job was to fix the recall piece only. The turntable plate does not rotate due to the rust, and yet GE prefers to call this normal wear and tear!
I contacted Customer Service again in May 08. This time the service rep said the unit was definitely non-repairable and that it should have been replaced long time ago. He assured us that Customer Service would expedite the process of replacing the unit. No one called back. When I called Customer Service, they could not find my case, then they could not locate the notes by the technician, and finally they wanted to dismiss the case by saying this should be handled by the recall division. The agent did not even want to know the details of the case, and it took several frustrating attempts before he could understand the situation. He informed me that since the unit was old (I didn't know that GE Profile appliances had a life expectancy of only 5 yrs!), they would give me a prorated 40% discount on a new unit, which is their policy for replacing units with normal wear and tear; take it or leave it!
It is sad to see so much arrogance by GE Customer Service about replacing their faulty, defective appliances at no cost, WHEN THEY ARE AT FAULT! One would expect a reputable company such as GE to graciously concede their mistake and make that extra effort to retain existing customers. Such swindling tactics does not befit a reputable company such as GE.
Reviewed June 3, 2008
The product involved is a GE Profile Microwave/Convection Oven - model JEB1095BB04. In 2001 we moved into a new house which had all GE Profile appliances already installed. Neither my husband nor I use the microwave that much or that often. It's used mainly to heat up things like coffee.
Within 2 years, the magnatron went out. Turned out GE has a 10 year warranty on the tube but charged $160 for a service call to replace it - which we did. Within 2 years, the tube again needed to be replaced. After many calls to GE and assurances that the problem had been resolved, we purchased a new microwave from them. It was the same model (only one that could fit in the built in cabinet). That was in May of 2006 and in May of 2008 it again broke.
I was furious at them but they would do nothing except set up another service call at my expense. We have spent over $1,000 over and beyond the cost of the initial microwave. What I am not seeing is what a consumer like me (and many others) can do about it. Are there any consumer protection laws to protect us from a giant corporation selling shoddy products and then not being held responsible?
Reviewed May 30, 2008
My Kenmore over-the-range microwave is less than 2 years in use. It began making strange sounds at about 1 year, and began sparking from the interior left-hand ceiling a month ago. I investigated, and found that Kenmore microwaves are made my GE or Whirlpool, both of whom have numerous reports of similar problems (some of which have led to house fires, and large recalls of the devices). LG teamed up with GE too... to make microwaves!
Numerous hours on the phone to Sears service deparment, who did every thing BUT service me, including taking my $80 for a repair man to hit the start button and observe the same thing I'd already told them: sparking from the interior ceiling.
Reviewed May 26, 2008
I have a GE over the oven microwave. I have had to replace the magnatron four times. Each time the part is replaced, it last for approximately four to six months. Although the part is under warranty, I must pay to have the part installed. In addition, if I have a service man pick up and deliver the microwave there is an additional charge of approximately $150.00. I have contacted GE service department and the only answer I get is the part is under warranty and GE will provide a replacement to the repair facility.
Reviewed May 26, 2008
Bought the Stainless Over the Range GE Spacemaker JVM1650SH01 in June of 05, worked fine for the first 2-2 & a half years, then started cutting off for a split second or so when we would try to use it. Then the time, date would have to be reset...we would set the cook time, press start and after 2-10 seconds it would cut off again. Very frustrating, especially knowing that the last microwave we had is 18 years old and still going!
After reading on the consumer reports it looks like we are not the only ones experiencing this problem. We WILL NOT purchase another GE! Looks like since they know the problem is the magnetron, they would be glad to send it FREE of charge to be installed by a local than to inconvenience their customers by waiting too long on their service person!
No physical damage, just mental anguish for purchasing a top dollar, brand name appliance that is a DUD!! We have spend several hours and fuel driving to appliance stores looking for a new microwave, have been on the phone with local servicemen...realizing that the money we paid on the GE is lost money and will have to purchase a new one at upwards of $250-300.
Reviewed May 26, 2008
Thank you for your time with this complaint. Continued beeping a F3 warning. We unplugged the unit. We are now forced to purchase a new unit which will cost approximately $400. In the meantime, our kids need to heat up the oven to warm up meals. Not safe or energy efficient.
Reviewed May 8, 2008
we bought GE spacemaker stainless steel microwave, have had about 14 months and we were outside my daughter smelled something funny, opened it up and it was burned. it had not been used all day. this is obsurd.... what if we had not been home and it caught our home on fire. something needs to be done..
We are out $450.00 for microwave $30.00 to take to dump and another $500.00 for a new microwave. we called GE and they are not willing to help in any way. model # JVM1750SMISS.
Reviewed May 2, 2008
I have a GE Spacemaker Microwave Oven, Model JVM1740DM1WW, since April 25, 2008. All of the sudden, in less than a year, on April 12, 2008 it has stopped working (no heating). On April 14 I called GE Appllianes Customer Care Services at 800-432-2737 to schedule a service technician home visit for April 18. On this day a repair man came to detect a problem, and we needed to wait for a week for a part needed to be replaced. A repair man has told my wife that somebody else should be at home at the time of the next visit in order to take the microwave down to the kitchen table. This part was ordered and delivered in a week, and we have been waiting for another week until April 25, when other two repair men have come.
On April 25, these two men made a lot of mess in the kitchen, could not repair the microwave, and told us that they needed another part to be delivered and replaced. We have been waiting for another week until May 2. On this day, they finally have got some positive result, once again making a lot of mess in the kitchen, behaving very rudely and impolitely. One of repair men was named Simon, he is a Russian speaking person, and my wife speaks Russian, and her English is not so well. She was trying to communicate with Simon in Russian, but he refused to do so, and pretended that he doesn't understand her. I had to take two days off at my own expense in order to help my non-English speaking wife to communicate with the Russian-speaking repair man, Simon. He is very rude and unapproachable. It is very difficult to call and reach a person in charge at GE Customer Relations.
Loss of two working days for waiting repair men from GE Appliances. A lot of mess and dirt in the kitchen, because of using a kitchen table for fixing microwave. Waiting for three weeks for a microwave repair. The repair men did not leave any paper about their work.
Reviewed April 29, 2008
microwave appliance i wrote in a complaint and they were going to get in touch with me but they never did. The paint burnt off and they said they would. They sent me a bottle of touch up paint and when i used my microwave more paint came off and it looks terrible.
looks like i left it dirty bur I didn't. Always cleaned it when i used it.
Reviewed April 29, 2008
I have a GE Spacemaker, model JVM1650sh01, that started powering off after a second or so whenever I try to cook anything. Once that happens, it asks me to reset the clock. If I try to use it again, the circle continues and my microwave is not functionable.
At this point, their is no physical damage to my unit. However, it is going to cost me a $89 service fee to have someone come out to tell me the magnetron is faulty on my unit (as it is with thousands others that I read on this website). They are also going to charge me for labor, but they won't give me an answer as to what that will be. The consumer relations person at GE (said her name was Adora) could care less about my complaints, said she had no knowledge of any problems, and the product was not under recall.
I advised her of the consumer affairs website and she told me (with sincerity which is scary) that anyone can put anything on a website and they have no knowledge of any problems. The funny thing is, when I told her how I felt the issue was the magnetron, she new exactly what I was talking about and told me the part would be covered, just not the call or labor. What a scam!
Reviewed April 29, 2008
handle broke cost more to repair than to purchase new microwave
cannot use microwave
Reviewed April 28, 2008
Called service because the interior light bulb had burned out for the second time in eight months. Along with this the microwave would run when the door was closed. Service man said i needed a new printed circuit board, at a high cost. All this for a unit that is 2 years old? This does not speak well for GE!
Reviewed April 28, 2008
After just 4 years of use, our microwave stopped working (JVM 1660 CB). GE was to charge $90 to send a repair person. We decided just to buy a new one. Two things we learned. All microwaves are made by Sharp (so our distaste of GE wouldn't matter if we change to Fridigaire or another brand). Microwaves that serve multiple functions (especially over the range one since they serve as a light, vent, as well as mw) are more prone to go out after 4 years.
Reviewed April 16, 2008
I have a GE Spacemaker XL that was part of the new house we purchased. 3 years later after we moved in, the handle came off. I looked at it, the handle's only attachment to the door are two tiny platic sticks!
And we just had a new gas cooktop from GE. Guess what, the grate is too high and the flames do not get to the bottom of the pans! It took like 7 minutes to cook some eggs. I will not buy one more GE appliance in my life from now on. I thought GE used to pride themselves as either #1 or #2 in a market. I think they are down on the list not only on their products but their reasonable repair fees. They charge the consumers a lot higher than other brands.
Reviewed April 15, 2008
My last microwave lasted me 12 years. Of course it was not a GE. I replaced it with a GE Spacemaker and had it for nearly a year before the thing started to stop working. I can only use for 3 minutes at a time or it shuts down completely for at least 20 minutes. Am I nuts or is it sad that so many people complain of the same thing and nobody can stand up to the plate and admit that this product is faulty. The company needs to stand behind this product one way or the other.
Reviewed April 13, 2008
Waste of money, and $80 to be told your microwave doesn't work.
Reviewed April 12, 2008
No damage but lots of frustration! I don;t think 8 years is along time for a microwave!
Reviewed April 8, 2008
I purchased all new GE appliances when we built our home in July 2005. Since then, our control panel on our refrigerator went out, the control panel on our microwave went out, the broiler on our gas oven went out, and most recently, our microwave quit heating all together. I contacted GE several times and get the same answer ..... the magnetron tube is covered, but parts and labor are not. When I tried to discuss how many other people were having this same problem, they just told me that they would not discuss any other microwave with me. Our microwave is model JVM1650SH02 serial GH900183B. I will NEVER purchase another GE product.
When we repaired our oven, less than a month ago, is cost $144.00 for just labor and service charge (NO PARTS). The purchase of this microwave new was $350.00 and the one we are thinking about replacing it with is the LG that is recommended by Consumer Reports which is $300.00. Wow, that is a lot of microwave in 2 1/2 years.
Reviewed March 30, 2008
My husband and I built a new house in 2001 and installed all GE appliances in the kitchen. Today, seven (7) years to the day, our GE Space Saver Microwave Model #JE1860WB 001, Serial #ZZ909207K oven caught fire while cooking microwave popcorn. Luckily we were close by and quickly turned it off, averting a disaster.
We no longer have a microwave oven and will now have to buy another. Besides the cost, we have the inconvenience of having to remove and install another oven and we may have to buy the same make if we can't find another company that makes an oven fitting the same dimensions.
Reviewed March 27, 2008
I have a GE Over the range microwave that came with a new home purchase. model # JVM1650SH01 serial # DH 905529 B manufactured 2/2005. The microwave shuts off after a few seconds and I have to reset the time and date. Unit will not run longer than a few seconds. After reading reports here as well as several other websites, I will more than likely replace with other than a GE model rather than waste money on a GE repair.
Reviewed March 24, 2008
Considering I have 4 children, who eat lots of leftovers, and other microwavable meals, this has put a severe crimp in our cooking regimine until we can get a new microwave. Most importantly, considering it may be a fire hazard, I am only glad I found this out from your web site, as I have been out of town and my wife continued to keep trying to run it, to get food cooked. Back to Mac and Cheese on the stove, to save up enough money to buy a new microwave from someone other than GE, so we can start cooking again.....
Reviewed March 16, 2008
Our GE microwave oven (model JE1860WH, Serial #AH900253U) failed shortly after one year. It has burn marks on the inside. GE said they cannot help us as the warranty had expired. We contended the equipment was faulty, but GE said they had no indication of that.
Possible fire hazard. Equipment failure.
Reviewed March 15, 2008
Purchased a 'great looking' GE Microwave Spacemaker during a remodel in Dec of 05 for a little over $300.00. It looked and worked great for about 13 months. We then began experiencing cooking failures. It would run for a few seconds, sometimes longer, than fail. We battled this huge frustration for several months (the rest of 2007) than began using an old 'cheap' counter top microwave. My wife suggested it was time to fix, replace, or do something. I agreed finally.
I scheduled an appointment with GE online agreeing to a ridiculous $84.95 service call. The GE repairman arrived not so promptly. I must state he was very polite and he apologized for our long wait. He said he was very busy with calls. He powered the microwave on while I was explaining the problem to him and within FOUR SECONDS he told me what was wrong. He said, It is the Magnetron, it's leaking. I said, The what?. He pointed it out to me and said the Magnetron is the heating element and that it was leaking and interfering with the circuitry causing the failure. Long story summed up. A quick trip to his service van and back he handed me an estimate for $254.90. That would include the service call of course. He did say the part is still covered but not the labor. He said it would take about 30 minutes if I wanted it repaired. But, the labor would only be guaranteed for 30 days. $255.00 for a repair guaranteed for 30 days? What a scam! What a travesty to the long ago and once held GE excellence in product and service. I took the $84.95 loss for a bad / good learning experience.
Economically, were out the expense of the $84.95 diagnosis that GE should have been able to share with me over the phone or at their site. Especially since they have so many problems with that part. And now we have to purchase, uninstall, reinstall a new microwave. Doing it myself, probably another 4 to 6 hundred dollars. We will NEVER purchase another GE appliance nor refer their product.
Reviewed March 14, 2008
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Reviewed March 12, 2008
I had the under cabinet put in with help from installers. I have had my son check the height from stove to bottom of microwave, and it is within the guildelines, and still the lower piece of the door has broken in half. It has melted and pulled away from glass door, and I am afraid the handle will break off soon. I now look at the junk. As soon as it blows up, I will have the money I need to buy something better that a GE product.
Broken door trim so far, but everyday it looks like it will explode; or I will put something in it, but the handle will brake. I will then need to break the door to open it.
Reviewed March 12, 2008
We had it installed over the oven as part of kitchen remodel 3 years ago. It's dead already. Lights go on, turntable turns, but no heat. After researching and reading these complaints, I'm inclined to cut my losses and buy new. NEVER AGAIN, GE! NEVER AGAIN!
Reviewed March 12, 2008
Our GE Spacemaker Microwave (Model JVM1660CH01 Ser SG900012B, made Sept 2004) had magnetron fail for 2nd time since new in our home purchased in Dec. 2004. Last repair cost $161 for service and labor (part was free!). Calls to GE Customer Service resulted in their sending me a $50 credit good for a year--but only as a rebate after I purchased any GE item. They've taken no action as to the need for me to again have part replaced (presumably again for est $175 service and labor!).
Having considerable electronics background myself, I sent to wwwRepairClinic.com. Part was in stock, and should arrive here today: total cost of $127.97 including 3-day shipping charge. I am going to replace the magnetron parts myself, and will write again whether repair was successful. We wanted to let everyone know about this source for reasonably priced authentic factory repair parts, and they treat you very nicely, too. Thanks for printing this for others to read.
Reviewed March 10, 2008
GE microwave, Model RVM1435WK. My husband was microwaving soup, when he came down the hall he noticed an acid electrical smell, he turn the corner and saw smoke and fire. The microwave was on fire! We had not been in our home a year. The house is 7 yrs old. The microwave was bought by the Gen.Contractor, it was new. I have started a daycare in my home. It so happen that this occurred on a Saturday, so this quite possibly could have been worst. We have an old reliable microwave in the garage that we had to pull out thanks to GE.
Service call just to tell us, it caught on fire, with the service man asking the What were you doing when this occurred? Eh, microwaving food? Along with terminal consumption of time trying to get this taken care of, Who bought the mw? Was it in the house? Did the contractor have a warranty? Do you have the papers for it, Does he? We will call you back...Oops we forgot to call, but now that you are on the line how can we help you? Then a letter thanking me for being a loyal customer. Ha! It still is not resolved, hey but there is always tomorrow!
Reviewed March 8, 2008
I purchased a spacesaver microwave, modelJVM165OSH02 about 2 years ago. Microwave stops heating after two to three second then shuts off. I contacted GE on multiple levels ranging from customer service rep. to GE consumer affairs. I informed them of the problem with my microwave, In addition I gave them a list of consumers with the same microwave and microwave problem. All levels instructed me to have one of their technicians, at a trip charge of $69.95, to come to my home and evaluate the problem. After complaining that I should not be responsible for trip charge, labor and parts due to an obvious manufacture defect, I was informed that all charges would be waved if problem diagnosed as a manufacture defect.
Technician arrived to my home expecting trip charge. I explained to him the condition of the waiver and technician said that he received no such instructions on paperwork and therefore could not authorize waiver. I had a detailed list of other owners of same microwave complaining of same issue. GE has also issued a public notice regarding this same issue related to 1600 series microwaves, yet as many of my peers in the same dilemma GE is not recalling the item nor are they honoring labor costs. I also asked if I could have the microwave repaired by repairman of choice and still receive parts under warranty but I was told no, that they had to contact and schedule their own technician for service.
GE has a public notice regarding 1600 series microwaves acknowledging defect and hazard, however they have not, as of date, recalled this model.
Reviewed March 6, 2008
I had a GE Spacemaker with outside vent installed in our new home October 2005. Model # jvm1650SH01 serial # AH 908814b .(COST of $600+) Manufactured in January 2005. A few months ago, December 2007, the clock started flickering when I'd put in items, it would work fine on large items. Then in January 2008, the unit would turn off completely if used on high; after it shut down I would reset time and date and it would work for a while. Then after about a week it would only heat items on medium heat.
On February 9th 2008, when using it to defrost hamburger, the microwave made a popping sound and smoke was coming from the unit. After shutting it down and clearing the smoke from the kitchen I noticed a burn place in the inside back on the right side of the microwave, which looks like an high power scorch mark that had burned from the inside of the wall on the left, this burn mark is about three inches long. We called GE and were told there is no recall on our model, and we'd have to have it serviced. I also looked on the net to see if other people were having problems with this Model, and I see that I am not alone. I am a Fire Chief and I must say there is a serious problem with this microwave. This Microware is a possible hazard to personal safety and lives, and I can't figure out how GE will not admit that they have a serious problem with this Model, I guess we will have to wait until a few people Die or are seriously injured from the problems occurring with this Microwave. I would suggest any consumer that is currently having problems with this GE SPACEMAKER MICROWAVE, contact Consumeraffairs.com and lodge a complaint. I will send a photo of the damage to the microwave to anyone requesting it; our microwave appliance is no longer operational.
$600 unit must be replaced.
Reviewed March 2, 2008
In August of 2006 I purchased a GE Spacemaker 2.0 Microwave oven Model #JVM2070SK02, Mfg. in Malaysia, from Sears. The machine started to shut off during the cooking cycle. Reading the instruction book, it says disconnect oven and then replug back into power. This seemed to work for a while, then the cycles got shorter and shorter until it stopped working. I called the repair man, and he said the cost of repair would be $1,200--more then the cost of a new machine. How can GE market this junk? This junk should be recalled like many other items from the Far East. I want my money back! It's just another way to sell their warranty program. What a ripe off. Thanks for nothing!
A loss of at least $500 to replace or $1,200 to repair.
Reviewed Feb. 28, 2008
Microwave GE model JVM1443WK02( 15 mo. working and more $250). Problem was cracking of the plastic front door and handle (2 huge cracks and some mini cracks).
Reviewed Feb. 23, 2008
Our 1st GE Profile Spacemaker Microwave worked well for quite a few years, only problem was cracking of the plastic front door and handle. Replacement parts cracked in a similar way within a year of installation. Thirteen months ago we replaced the older unit with a model in Stainless; it worked well during the one-year warranty period. Now it is shutting itself down at random during cooking. We have to switch the breaker off and on to reboot it, then it works normally for a time or two before quitting again. It is very likely that the cost of a service call, then repair to the electronics, will exceed the price of a new microwave.
Even if the problem is with the magnetron which is covered for parts for 5 years, the combined cost of a diagnostics visit and the magnetron repair labor (not covered) will be more than buying a new one. The moral: If you like the GE Spacemaker, fine, but be willing to pay up front for an extended warranty policy (and read the fine print to make sure that it really protects you). Or be prepared to buy a new one everyone year or two.
No damage just a partly functional appliance which is a big nuisance, and the prospect of having to buy a new microwave every year of two. I should only have to budget maybe $80/year to have a nice microwave, with the GE Profile it could be as high as $500/year.
Reviewed Feb. 21, 2008
I purchased a GE Spacemaker Mod. JVM1653SH02 in July of 2005. A few months ago the clock started flickering when I'd put in small items, such as a cup of water. It would work fine on large items. Now if I try to make popcorn the unit turns off completely; I need to reset time and date. It will only heat large items. My sister in-law had the same model, just older. She had hers fixed for free because she said there was a recall on her model. We called GE and were told there is no recall on our model, and we'd have to have it serviced. I'm going to try to have the sensor changed even though I'm not sure if this will fix the problem. I just hate to have to go through the headache of installing a new microwave, especially since this one is only 2 1/2 years old. What I don't understand, is if a company like GE knows there is a problem why wouldn't they fix it on their new models, because like many of you, I'll probably never buy a GE again.
I'm going to have to pay to have this one repaired. Or I'll have to go buy a new one.
Reviewed Feb. 18, 2008
I have the SpacemakerXL Microwave Oven. It has been just over 2 years now and without any warning, the microwave stopped heating today. I am told that it is the magnetron tube that has failed and needs to be replaced.
GE told me that the part was under warranty from the 2nd through the 10th year from the date of original purchase. They said they would provide replacement of the magnetron tube free because of a manufacturing defects. I would pay $79.99 for the service trip and between $100-150 in labor charges for a 10-15 minutes job.
I called around and found a local repair shop that would replace the tube for $85. I called GE and told them I only wanted them to send me the tube that was under warranty. They said they could not send me the tube and that it was only under warranty if they replaced it.
Reviewed Feb. 17, 2008
GE Advantium 120: I have had the same part replaced 3 times in this microwave, and it keeps overheating when you use the oven. It is defective, and I have read many complaints on the internet about the exact same problem. This needs to be recalled before it catches fire and someone dies because of it. GE just keeps charging me over $150 each time they come to fix it. This last time was twice in less than one month.
The microwave gets extremely hot and then just dies and shuts off, and it will not work until a tech comes out and replaces a part that is overheating in the microwave and charges you over $150.
Reviewed Feb. 16, 2008
A GE Spacesaver XL1800 microwave came with my new house. When it started making sparking sounds I called about the warranty and got an estimater to look at it. After I declined, they suggested I look at this site. I bought a new microwave of a different brand. But I saved this one; I feel there will be a recall.
Reviewed Feb. 15, 2008
My GE profile spacemaker II microwave, which replaces a previous model which worked fine for 14 years, was purchased at Sears in December of 2007. It caught fire yesterday, 2/14/08, apparently in the magnetron! A three-month lifespan is not very admirable! Sears will, of course, give a complete refund, but after reading all these other GE complaints, I am not sure I wish to replace my oven with another GE. Too bad, because it is my favorite model (shape-wise)
Fortunately, only the microwave itself was damaged. There is only the annoyance factor of being ovenless while a new one is on order!
Reviewed Feb. 12, 2008
My 2005 GE microwave had problems in 2006 while still under warranty. Now in 2008 the magntube went, costing me $171. So now I have a GE microwave that cost me $450 to buy, and $171 to fix.
Reviewed Feb. 4, 2008
I have a GE spacesaver 1850 series microwave that is 3 years old. It all of a sudden started making noises like it was going to blow up, and then it just quit heating. I looked into replacing it versus getting it fixed, and it looks like it will cost me almost as much to fix it as it will to replace it. After reading online, it appears that I'm not the only one with this issue, so I've decided to buy another non-GE microwave. I don't have time to haggle with the company, but just felt like I needed to have my input.
I will have to purchase another microwave after only having this one for 3 years. The new one will probably cost about $350.
Reviewed Feb. 3, 2008
I have GE Spacemaker microwaves installed at two separate homes. These are different model numbers, different year makes, but the handles have broken off on each. The door handle is clearly under-engineered, probably to boost sales of their $50 plastic replacement handle. I remember when GE once made high-quality products, but these appliances are junk.
Requires $50 to replace the broken handle. I can buy entire competitive microwave unit for $99, probably higher quality than GE.
Reviewed Feb. 1, 2008
Well, all these posts about GE microwaves recently is amazing. When I moved into my house it came with a Spacemaker over-the-range JVM1631BB microwave. Two days ago it stopped heating my food. Everything else works, the food just doesn't get hot. I read a lot of the posts here saying exactly the same thing and how much the labor was, etc. I just called the Appliance Service # on GE's website and spoke to a gentleman named Peter. He told me that it did sound like the magnetron tube. He told me it was under the 10 year parts warranty. He said that it would be $89.95 for a service tech to come out, but if it was the magnetron tube I would only have to pay for the labor and not the part...AND THAT IF THAT WAS THE CASE AND I DECIDED TO HAVE THEM REPAIR IT, I WOULD NOT HAVE TO PAY THE $89.95...JUST THE LABOR.
I asked him if he knew how much the labor for that would be and he said he didn't know. From all the posts here it sounds like he should have known and maybe just didn't want to say. I have the guy coming on Tuesday, but I'm going to call back and try to find out if I can get a figure on how much the labor would cost. I'll write another post after my experience Tuesday. Why isn't GE recalling these with all these SAME issues?
Reviewed Jan. 27, 2008
My 3 years young GE Microwave interior light went out. I called the 800 service # to find out that it is NOT a user serviceable replacement part. This bulb will cost me over $100.00 to replace with service charge.
Reviewed Jan. 24, 2008
I purchased a GE Profile Microwave 4-19-2005. The unit door switch shorts out. It eventually blew the circuit breaker on several occasions.
GE said that they charge $69.95 for a service call plus all parts and labor once the problem is found. The unit new cost $185.
It is obvious that they make it uneconomical to have the unit repaired and will not repair the unit at their cost. I spoke to a Sears salesperson who stated that he had a similar problem. GE gave him a free part (Mag.tube), but charged $250 to install it, and insisted they MUST install it due to the nature of the part.
Reviewed Jan. 20, 2008
I purchased a G.E. Spacemaker XL Microwave oven, Model# JVM1653SH, on 8/06. It is arcing and crackling and shutting down automatically. We called G.E., for service and we were told that we would need to find a G.E. serviceman in our area. However, after reading all the unresolved complaints and negative reviews from other consumers, both here and on other websites, I've decided to steer away from this unreputable company altogether. I will just bite the bullet and purchase a new microwave from a reputable source and save myself a headache.
I paid $384.00 for less than two years of service. I feel cheated, but I refuse to be ripped off by G.E. any further.
Reviewed Jan. 20, 2008
I was using my GE Profile Spacemaker 2.0 Model JVM2070CH001 this morning, 1/20/08. I put a potato on a paper plate, punctured the potato and chose the potato option for cooking. I was using the Sensor feature. I sat down and was reading my paper and noticed the microwave had smoke billowing out of the top. When I opened it (which I know now I was not supposed to) the potato and paper plate were on fire. Flames were shooting from the food. I took a towel and put the fire out. Now my house smells like fire. I'm afraid to use the microwave again. I will be calling GE tomorrow, but my microwave was manufactured in Feb 2004 - so I'm out of warranty. As far as I'm concerned, I want it out of my house. I also live in a townhome building and we all have the same appliances. I'm afraid someone else will blow up their house and mine along with it. I will be bringing this up at the townhome meeting.
I'm on line trying to find out how to get fire smoke out of my house. My house smells like there was a fire (which there was). I don't know how to get the smell out and besides who knows we are breathing. It's 5 below zero and I have the windows open. So I'm losing heat as well.
Reviewed Jan. 17, 2008
We purchased GE Spacemaker XL 1800 on 2/2002, from Jamesburg Hardware. I made a potato, using the potato switch and it caught fire.
The unit is ruined. It probably is the magnetron, based upon reports from other people. It would cost $85 for a service call, plus $180 to service the magnetron. It is not worth it.
Reviewed Jan. 16, 2008
We also purchased the GE JVM 1650 Microwave. It was purchased in 2000. It was made in 1999. Since that time, we have put in three magnetrons. We have paid for the labor. Yes, the magnetron is covered for 10 years, but labor is not. It's probably a lot cheaper to buy the magnetron than the labor. However, we would think that GE would back their product just a bit. When we first purchased, they said yes there was a problem with the magnetron. It was covered. I would think that if the problem is as far back as 1999 the compnay would have fixed the problem already?
Reviewed Jan. 16, 2008
We called a local GE repairman to look at our not quite 3 yr. old spacemaker microwave oven as it was suddely very loud, and not heating. He came out, and then told us to call GE direct as it was the magnatron tube, and that is covered under warranty. We paid him his $54.00 service fee. We then called GE and they arranged for someone to come out a week later, explaining to them that it was the magnatron tube, so to be sure the repairman had a replacement with him. They told us that there would be a service fee of $74.95, plus whatever labor the repairman deemed necessary, but that the magnatron tube was free.
The GE repairman was supposed to arrive on 1/15/08 between the hours of 1-5 pm. My husband took off work to be here. At precisely 4:59 pm the phone rang. It was the GE serviceman, telling us he will be here in a few minutes. Fifteen minutes later he arrived, totally unaware that we needed a magnatron tube, even though GE assured us that our serviceman would be apprised of the situation. He searched his inventory and found one. He then told us that we would have to pay him the $74.95 service fee PLUS $179.00 in labor! We told him that he could just leave because we would not allow anyone to take advantage of us like that. (It was obvious that they were covering the cost of the free magnatron tube!) GE should be forced to correct the problem with their faulty product. This microwave isn't even quite 3 yrs. old and it is worthless.
Reviewed Jan. 16, 2008
I emailed G.E. regarding my profile spacemaker microwave oven because the inside top paint bubbled and fell off. I asked if using it was dangerous. I was called by a representative who told me they could send a repairman to look at it at a cost of $75.00. When I asked again if it was dangerous to use, I was told to pay the $75.00 and the repairman could tell me. So I bought an LG.
My 3 year old GE refrigerator sounds like a cement block being dropped from 3 stories up when it cycles off - NO MORE GE appliances for me. I will spend my hard earned money elsewhere!
Reviewed Jan. 11, 2008
Wish I had looked up GE Microwave reviews before I purchased model XL1800. Within the 1st year I noticed a crack in the door, but wasn't sure if it was a crack or a seam. Now it has slightly separated and I know it is a crack. There are also several spider web cracks in the door. Now I also have intermittent problems with portions of the key pad not working. Have a call in for service, but after reading all of the postings it seems I may as well buy a new microwave. My mother also has a GE microwave w/cracks in the door. This was not an inexpensive model. I will definitely avoid purchasing GE appliances in the future!
Reviewed Jan. 11, 2008
I have a GE spacemaker microwave - JVM1650BB007 - that is a replacement for an original faulty recalled one where the magnetron tube overheated and caused fire. At the time the technician said I was lucky my house did not catch on fire, it just burned the underside of the cabinet it was attached to. Now this new model has arced whenever the metal shelf was in. My 10 year old, who was microwaving oatmeal, called me hysterical this morning as it (the u shaped clip in the side) had sparked and the whole microwave caught fire. I called them and they said they could come out for $89.95 and I had to be there between 8 and 4 - and it would not be for at least 10 days. I got nowhere with the consumer relations dept even after telling them of several websites listing other recalls?
Reviewed Jan. 10, 2008
We bought a house in May with a GE Spacesaver Microwave that hung over the GE stove. It was ventilated and had a fan. Whenever we cook or bake or broil on the regular stove, even with the fan on, the microwave goes beserk, blinking lights off and on, beeping, shutting itself down. We called a GE Appliance repair man who charged us $95.00 to tell us that it is a defective product and that there is nothing we could do about it except buy a new one, which would probably do the same thing. Is this fair? I do not think so.
$95.00 conversation with a repair person who could not fix the problem.
Reviewed Jan. 10, 2008
I purchased a GE Profile Microwave Model JEB 1095 sb2 5/3/2003. The Magnetron tube has broken 3 times, every 1 and 1/2 years. We only use the unit 3 times per week. GE covers the part but unless you have a service contract you must pay for the labor to install the part. We have spent over $450 in labor so far and it is not yet 5 years old. GE will not admit to a defect in the product - either the magnetron tube or the microwave itself.
Reviewed Jan. 5, 2008
GE Profile Spacemaker Microwave oven, Model JVM1490SD003, SN AD907174K, Manufactured January 2002. This product has failed in more than one way. Electronics parts were replaced within first year, fortunately covered by a Sears maintenance contract obtained with purchase. Now, the door handle has broken off.
Reviewed Jan. 5, 2008
I bought two GE Spacesaver II Microwave ovens Both failed. The first blew its microwave tube and the keypad on the second stopped working.
GE Microwave Ovens Company Information
- Company Name:
- GE Service Contracts
- Company Type:
- Public
- Ticker Symbol:
- GE
- Country:
- United States
- Website:
- www.ge.com
