GE Microwave Ovens Reviews

My microwave arced, burning a pencil-eraser sized hole in a plastic dish cover contained within (model #JE1660WB). After this incident, microwave would not heat. This is apparently a common problem with GE microwaves, as there are countless reports to be found online reporting similar experiences. While GE warranties the magnetron for 10 years, the cost of labor is the responsibility of the consumer, a cost that exceeds the original price of the unit. Therefore, I have filed a formal complaint with the Consumer Product Safety Commission effective 1/3/08. This is especially frustrating as my GE dishwasher (Model # GSD5130D00WW, Serial # AZ2867619B) stopped working literally hours before the microwave arced. While the dishwasher repair is covered by a recall, the repair is handled by A&E Factory Repair, a company that is notorious for no-shows, rudeness, and lengthy waits for completed work (on the order of several months in many cases). Given the questionable reliance of GE appliances, along with an almost non-existent customer support structure, I will go to any means necessary to avoid GE appliances in the future. I urge anyone who has had trouble with GE appliances to file a formal complaint with the CPSC at www.cpsc.gov. In addition, make your family safer by avoiding the use of GE appliances in your home.

I ordered a GE Spacemaker II from their internet site. They delivered it and it did not work out of the box, it was dead. They sent a replacement and it worked OK for a few months but whenever I used the microwave for anything but to heat up coffee or leftovers, it would overheat and go dead. Heating anything with liquid that causes moisture in the oven will cause the oven to overheat and go dead. I have used the microwave this way for 3 years. It is a very large device that heats coffee and cannot be counted on when preparing a holiday dinner.

We bought a new house in 2003 and included in our kitchen was a GE profile spacemaker model # JVM1660WB008. In the last 4 years it has stopped heating 3 times, and GE came out and replaced the heating element; and another time I don't remember exactly what went wrong with it, but we had to have it serviced again. I asked if they would replace the microwave since we have had all these problems, and they refused to replace it.

GE Profile Spacemaker came with new home in 2001. Had to replace Magnetron twice at a cost of $250 each time. Sure the $180 part is under warranty, but they kill you on the service call--$75 just to come out and tell you its bad. Then another $180 labor to fix it. Or you can buy a new one for $400, plus the $75 charge to tell you that. Bad oven. Bad company.

I installed a GE Spacesaver Microwave Oven about 13 months ago. It failed on Christmas day. I wish I had seen the complaints on ConsumerAffairs.com before I bought it. I can appreciate the horror stories. I will never again buy a GE product.

I also have a GE model 1660 Microwave. I guess I should feel lucky mine lasted just over 7 1/2 years and decided to die one week prior to Christmas.

Purchased a GE SpacemakerXL Microwave Oven in May 2004. In October 2007, it began arching around the metal rack. GE said arching was normal and because it had burnt and melted the plastic rack holder piece that I should replace the plastic piece and paint the visible burn marks around the inside of the microwave!

We have a space saver over the range microwave JVM1533WD. It is less than 4 yrs. old and it stopped heating. We were told it was probably the magnetron heating tube. It is under warranty, but the service is not. It would cost more to repair it than to buy a new microwave. RIDICULOUS!!

Just called GE customer service and am extremely disappointed. My microwave was installed 2 years ago, and it's cracking all around the handle for no apparent reason. They told me that I could no longer use the appliance because it may be leaking microwaves into my home, and that I would have to pay for the part and for the service- about $200. This is ridiculous! They should stand by their product! I'm not in the market of buying disposable microwaves - or any appliance for that matter.

I am still without a working microwave and will call the so-called Resolution Department tomorrow in an attempt to get the part sent to me. Otherwise, I will have to buy a new microwave -- so, in fact, the 10-year-warranty on the part is only if you want to pay more than the cost of the microwave for service!

We bought a new GE Spacemaker over the range microwave model JVM165OBH02 in July 2005. The unit was made in May 2005. The unit quit working properly on December 5, 2007. On December 6, 2007 I contacted GE at 1800GECARES to inquire about an estimate for repair. I was told by Lowe's service department that the problem sounded like the magnatron was bad. A woman at the GE cares number could only schedule a repairman to come for a $69 fee and had no one I could speak with. She referred me to GE's consumer relations department at 800-386-1215 where I spoke with Fredora who told me she could schedule a repairman to come out and that he'd call before he arrived and I could ask him how much it would cost to repair the unit. Fredora scheduled the repairman for the following Wednesday December 12. On December 12 the repairman called and stated it would cost approximately $85 and I told him to come on to repair the microwave. He arrived 15 minutes later, pressed a couple buttons on the unit, checked his work computer and told me he had misquoted me and that the fee would be $185. I told him to forget it. He left and I wasn't charged anything. I called GE back and was placed on hold for over 25 minutes. I hung up and called again and spoke with a Supervisor Richard who was the most rude person with a lack of personal skills. I told him I wasn't suppose to be charge for the parts as per my conversation with Fredora. He scheduled for another serviceman to come the following Wednesday. Long story short, the repair fee they wanted to charge me was $185. I pulled the unit out and took it to a local repair shop who charged me $50. I'll never buy another GE product...count on that.

After replacing the over oven lights on my GE Spacemaker Microwave every two months for the last five years the control panel is now fried and there is no power to the lights. The repair estimate on this panel is more than the cost of a new microwave. Why can't GE design a microwave that uses standard light bulbs (like they make) that last longer and cost about $1.00 rather than $7.95. I have spent more money on light bulbs than I did for the Microwave Oven.

GE MICROWAVE MODEL NO. JVM1650SB004 SERIAL NO. HF900728 came with a metal rack designed for two level cooking. I left the rack in while cooking once, and it arced and burned a hole in the protective casing on the wall of the microwave. The microwave now shoots sparks with or without the rack and is unuseable. The inside wall of the unit is burned black at the spot it arced thru. The GE repairman inspected and said it's unrepairable and must be replaced.

I need to replace a door handle on a GE Spacemaker Microwave Oven. I looked the part up on a GE site, and found it to cost $51.50 for a plastic door handle. I looked up other parts at random, checking part prices, and found all of them to be exceedingly expensive/OVERPRICED! When bringing them up to the rep, I was told that their prices are lower than their competitors. I don't care who sells or makes them, $51.50 for a plastic handle, is outrageous. The American consumer has been sold out by big business to the Chinese, paying through the nose for JUNK, and I'm fed up and mad. We've become a throw-away-society because of the greed of a few in big business, and hostage to foreign manufacturers.

After three years of service, my GE Spacemaker Microwave died. Since it was a few days before Thanksgiving, time was of the essence, so I immediately went to Home Depot and purchased a similar GE replacement, Model JVM1443BK02. Thanksgiving Day of this year, my new microwave died. I haven't replaced it as I was hoping it would be on the recall list. No such luck. Looks like I will be replacing it, but not with another GE product.

GE Spacemaker Microwave JVM 1450 WA stopped working....As you can read here, this is a frequent problem with this model--probably the magnetron. I'll be calling GE repair, but it'll probably be cheaper to just replace it with a new NON-GE Microwave!

GE MICROWAVE MODEL NO. JVM1650SB004 SERIAL NO. TF902523 B: Electrical components malfunctioned and caught on fire. Microwave is a safety hazard and could have caught my house on fire. The 1-year warranty is up, and this unit is not on recall list yet--but should be. The plastic components are melted and the unit is inoperable. There is no repair possible; the unit is too badly burned. Replacement cost is $650-700.

The microwave light burns out eveyr 3 to 4 months and costs $150 to $200 to have it fixed.

I have a GE microwave model jvm1660. It stopped heating. So I called the 800 number and they told me it is the magnetron and that the magnetron is covered for ten years. They then tell me that I have to schedule a repairman and that the service call and labor are not covered. So I called 3 people that they gave me the number to call. It will cost an estimated $300 dollars, plus, for them to fix it. They all went into "I need 2 people to repair it". I really don't understand because only 1 was needed to install it.

MY microwave was purchased in 2005, Model# JUM1870CF05 Serial # RH901165B and on 8/2007, it had no power and no display. The repair cost $254.39. On 12/2007, the lower part of the doorhandle came loose. I checked the internet, and this is a common problem. I spent a lot of time when the first problem occurred, with no satisfaction from GE. Is there any recourse available to me? I think that GE should replace and install a new microwave for me without charge. This has been a very unsatisfactory experience.

We purchased a house in Auburn. We have a General Electric Microwave oven over our stove. GE is having a recall, but not the model I bought. The Microwave had a bad smell like something burning. I have seen other articles about this particular Microwave oven starting on fire. I am disabled in a wheelchair and cannot afford another oven. I believe that GE should look at recalling this particular Microwave oven, as they seem to have the same problems. I believe this is GE's problem and that they should fix it.

I purchase a GE Microwave for my home. It had to be worked on several times within the first 2 years. Luckily, I had a service agreement with Sears. Later little flakes of rust appeared on the bottom under the turn-table. It is now rusted completely through and the turn table falls through the holes! This is a piece of Junk!

We purchased a GE over-the-range microwave oven (model #JVM1650WH05) on 10/26/06. On 12/04/07 it stopped working. My son inspected it and it started working again, but he didn't replace or fix anything. I called a repairman and he says that it is probably a bad magnetron, and that they can have intermittent failure. Today is 12/11/07 and it has failed again. Parts and Labor add up to about $200 for a microwave that originally cost $292 only a year ago.

On 12-12-05 GE repair came to our house to fix our GE Microwave. They replaced the Magnetron, which had a 10 year warranty. They charged me 166.37 for LABOR! The repair man was only in the house for 20 minutes. Now less than 2 years later, the same 10 year warranty part (the magnetron) needed to be replaced again. This time the repair man came out to do the repair on 12-11-07 and again it took 20 minutes. This time I was charged $181.85. So I have had to invest $348.22 in service charges to replace a part that is supposed to last 10 years. I complained to their customer support line (1-800-386-1215) but after keeping me on hold several times and speaking with a supervisor, I was told that they could do nothing.

My GE Profile Spacemaker microwave model JVM1660WB 004 was less than a year old when the magnetron tube had to be replaced. I had to pay for the service call but not the part. Now the microwave stops after 2 seconds. Doing this made the circuit breaker blow and it had to be replaced by the electrician. The microwave worked again a few days after the circuit breaker was replaced but began to do the same thing again.

I had a GE Profile microwave wall oven installed 5/2004. The bottom tray is totally rusting out. Model #JE2160BF0. Interestingly enough, no Serial number is posted on the inside left wall tag. After sending an E-Mail to GEappliances.com, I received a phone call. The case manager left a message that was so poorly enunciated and low, I could not understand the number she left for me to call back.

I have 4 GE microwave ovens in my classroom, Model # JE1340WC.00l, that have been lightly used for the last 4 years in our new school building. Last week I had to throw one away because of the same problem I hear others are having...sparking, arcing and fires in the oven leaving burned spots in the right side of the oven. I have a second oven that one student says they heard popping from, so I may be pitching another one! These ovens do not even get used every day of the year like my microwave oven at home!

We just had a completed a kitchen makeover and installed a new GE Spacemaker XL1800 microwave oven. Even though our complaint is minor, I am concerned by GE's lack of quality product (can you say fire!) and customer support or lack of. Our microwave's turntable has stopped working all of a sudden. We did not push any special buttons or make any mistakes during the usage. I do not want to deal with lousy customer support (or poorly manufactured items) so I guess we will just trash or donate (if we can) this unit and purchase another microwaver unit, NOT GE!

I have a GE profile Spacemaker microwave, and the magnetron tube is no good; it will not heat up. I called GE, and there is no recall on this model (jvm1660ab005). I see that there are a lot of complaints about the magnetron tube going bad. Is there anything that can be done? I will never buy G.E. appliances again.

I bought GE /JVM1650WBC on 21/12/02 at Home Depot. The magnetron was fried 13/4/06, still under warranty. The service trip charge was $79.95; the service min. charge was $87.45 + tax ($10.05)=177.45. Two days later both bulbs blew out, and it would cost the same as to repair board. I use stove light instead.

When I attempted to heat up leftovers in the microwave, I heard and saw sparks within the microwave. I immediately stopped the microwave and unplugged it immediately. I examined the inside of the microwave, I noticed a burned marked on the right sidewall of the microwave. I cleaned it and plugged it back in. It worked fine for a while. My daughter attempted to use the microwave when she experience a cracking sound and when she opened the microwave, it appeared that the microwave was just in the onset of setting on fire. There was a horrible burning smell that emitted from the microwave upon her opening the door. I don't think I will ever purchase another GE product. Their products are not safe and are poor manufactured.

We bought a new home with GE Profile microwave oven combo appliances in January, 2003. While making popcorn, I suddenly just heard a loud noise and I went to look and the glass tray was split in half. I am not not sure why our model # JE1860GB003 and Serial#RD901472K is not included in this recall since the manufacturing date is August 2002. I am very concern for the safety of my family.

The door broke on my GE Spacemaker XI 1800 Microwave--handle broke when the unit was less than a year old. The power on the unit fails frequently, and the light blinks on and off. I contacted GE, and they told me my unit was not on the recall list. I will never own GE kitchen appliances again....

All features seem to be working,except the microwave does not heat. I am not a microwave cook; basically I use it for reheating, so it is useless to me.

I bought the GE spacemaker microwave less than two years ago and it has worked, but the handle is about to fall off and the frame of the door is cracked. It just doesn't seem able to hold up, although we have taken care of it; it's very sad. Not sure what I will replace it with, but probably not another GE.

Our microwave is a SpaceSaver, model number JVM1851WF001, and it came with our new home that we bought in 2003. In Feb. 2007, it started making a rattling noise, but it still heated. We took it to a repair shop and they said the motor drive needed to be replaced. The motor drive part number is WB26X10037. All total, it cost us $168.44 to have it repaired. Is this typical of GE microwave products? My neighbor told me that the Spacesaver microwave, like the one I have, was put in all the houses in our subdivision and that he knew of 3 of the units that caught fire and did significant damage to those homes. Has GE checked into this claim?

Fourteen months after my GE microwave model # JE1590 SH 02 was installed in my new home by the home builder, the transformer behind the right wall started flashing and flaming. We called and after some complaining, they agreed to send someone to look at it for free. He said the transformer blew out (there is a flame splash burned into the right wall of the oven), and that it would be $129 for the piece. We refused to pay it considering it looked like a defect--not a common wear and tear problem.

I have a microwave with same issues as the recalled ones by GE, and but mine is not on the recall list. My model # is JVM1650BB005/Serial # is MA920232S.

Someone gave me a gift last Christmas: a new GE Microwave JES1136. After less than 1 yr, it began popping and arching. After a few times, it blew an eraser sized hole through the right inside wall and quit working for good. End of Story!

I purchased a new SpacemakerXL Microwave in 2006 for use in our new weekend cabin guest house. It had been used only 10-15 times when (last month October 2007) the fan quit working in the middle of heating something. Then about 30 seconds later the entire unit shut off including the clock! After about 30 minutes, the clock came back on. I spent several hours trying to get to a GE engineer by phone to diagnose the issue - to no avail. Then I sent several emails. GE finally contacted me and said that they had not been experiencing unusual difficulties with this unit, that I needed to take it to a certified repairman. Then today (12/5/2007) I see that GE is recalling 92,000 different models...but not my model. Help!

Microwave is less than 3 years old. Everything was working, but the food does not get hot anymore. Took it to Carter Service, Torrance, CA. Magnatron diagnosed as problem. GE Repair charges $90.00 to come out to repair. Microwave was $167.00. Should not have burned out so soon. Just ordered same unit at Pacific Sales because it fits in our trim kit already in wall, and it is the last Profile in their warehouse--discontinued model. Not happy with expensive repair charges for warranty Magnatron part that should have lasted much longer.

I have had a GE Microwave Model Jes1358WK02 Seriel no. HH-9073689 since May 2005. It stops working and gives us an error reading. This has been a ongoing problem for the past year. If you pop popcorn, it burns it and than gives you an error reading. The oven will stop working in the middle of cooking. You can heat a cup of water for one minute, and it will come out boiling. It makes a loud noise when cooking; I called the help line and was told that was normal. I can't get anyone to answer the phones at the number they give you to call. I was ready to throw it in the trash this Thursday. Glad I read the paper.

I bought a GE space saver microwave oven Model # JVM 165SH01 about 2 yrs ago at Sears for our brand new home. It has some type of a short and will not heat. Have to reset the time, date, etc. every time and still will not work.

I purchased a GE JVM1650 microwave in March 2005. It had Manufacture date of January 2005. Within 9 months it began resetting itself while running. GE came out in OCT 2006 and first replaced moisture sensor. That didn't fix problem, so they came back and replaced the control board. Twice. Finally on third visit, the tech replaced the magnetron and all was well for about a year. In NOV 2007 the microwave began to display the same reset symptoms, and I suspected a faulty magnetron after reading other complaints online. I contacted GE Consumer Relations again, and they agreed to send out a tech. If the problem was with the same part the repair would be made at no charge, and they would waive the part/service/labor fees. Sure enough, magnetron was defective and repairs were made in DEC at no charge under the replacement part warranty.

I had put into my GE Microwave, a bag of microwave popcorn, when I heard electric arcing. (I know the sound; I'm a welder.) I turned around and saw smoke coming from the air vents. I turned off the unit and checked plug wire for hot spot. So I restarted the popcorn and there were no other troubles--and none for a week. But a few days ago I put in another bag of popcorn, and it started again arcing and smoking. I removed the air vent and started it again and could see the arcing and smoking in person. I shut it down and the next day removed the unit from the wall and started to remove out cover. There I saw the burned metal housing and the other wiring laying close to the burn spot; this could have caused other electrical problems and fire.

I purchased A GE Microwave from Walmart around two years ago. The model number is je735wzc001. About a year ago I noticed that a rust spot was forming on the lower portion of the door, and the more I used it the bigger it got. In addition to that, the paint on the ceiling of the microwave has begun to peel and fall into the food, and the paint under the turntable is all cracked and peeling. Needless to say, I bought a different microwave last week; and this GE is going straight to the dumpster.

We bought a new home with GE Profile appliances. Our microwave 'GE Profile SpaceMaker XL1800'stop working after a loud popping noise. When this happened, the microwave was NOT in use. My wife was cleaning the oven when it suddenly just made a loud popping noise and the vent fan started by itself. After that incident, the microwave LCD message panel showed random info. The microwave will not start at all. Tried to recycle power and still nothing. Removed the bottom of the vent panel and notice one of the two 120V, 20Watt light bulbs were shattered, glasses all over the cover.

I have a three-year-old (new) home in which the builder installed all GE appliances. One month over the warrant period, the GE microwave's air-intake flap broke. I insisted that either the homebuilder or GE replaced the flap. The homebuilder paid to have the part replaced. Last month, the GE dishwasher started to generate tapping sounds at the end of each washing cycle. Thanksgiving day the aforementioned microwave oven stopped generating any heat. I'm concerned about my last GE appliance, which is a GE Profile flat cook range. It's not dead yet, but when I turn off the fire and tried to restart again for another dish, I cannot. I have to wait until it's cooled off.

On Monday, November 19, 2007 I was heating food in my GE counter top microwave Model# JES1142S704, and it caught on fire. The rubber ring was blazing, and it melted the glass turn dish. This incident left a burn on my counter top. When I contacted Lowes, I was told the small appliances have a 90-day warranty. I purchased this microwave in the summer of 2006, and unless I had an extended warranty there was nothing they could do. This was clearly a defective product, and now I have a useless microwave and a burned counter top 3 days before Thanksgiving.

Purchased 400.00 GE Spacesaver microwave oven, Model # JVM1653SH02, just over a year ago. Now it will not run more than a few seconds before it quits and gives the Reset Clock message. We USED to believe in and trust GE - what a dissapointment!

My wife went to use our 1 1/2-year-old GE Microwave JVM2070. The control panel cracked and rendered unit unoperable. I contacted GE; the part was listed at $429. I figured with labor to replace, I could almost buy the same unit new. They then offered the part at 1/2 price, with labor waived. When I called to confirm offer, they said it did not include house call, which would be another $90. So even with 1/2 off, plus s/h and house call charge, I'm still looking at least $330. I saw other brands new for that price at local home stores. Goodby GE. Very disappoined in quality of product.

GE Spacemaker Microwave purchased about 1 year ago. Within the last 4-6 months, have been having trouble with the unit cutting off during cooking time causing me to have to reset the time and date. It started out as an infrequent thing, usually when using the reheat option. Now it is every time I try to use the microwave regardless of whether reheat is selected or not. It runs for 2 seconds and then cuts off.

Richard said GE would not cover labor because appliance was old (1998). Although microwave is still operational...apparently explosions are acceptable after warrenty expires. Refused to allow me to speak with higher authority.Labor $159.00, parts $87.00. Explosion could have resulted in serious injury.

Purchased a GE Microwave Oven 2 years ago. Model Number JES1288SH03. Serial Number MH901825M. Manufacture date July 2005. Oven was not used often. It started shooting flames inside oven and no longer works.

My GE Spacemaker Microwave oven, model JMV1650WH01, went up in smoke on 11/02/07! This oven is a little over 2 1/2 years old. There was a very loud arcing noise while the oven was running; and the interior of the oven, at the top, behind a plastic cover was flashing very bright blue color. The arcing was the end of the magnetron tube burning off and not the result of the oven needing cleaning. I ran and shut the oven off, and who knows what would have happened if the oven was left to run unattended. The magnetron has a 10-year-warranty, but the labor will come close to buying another oven.

We purchased a GE Microwave model JES in November 2006, and August 2007 it made a popping noise and will not heat. We were told the warranty is one year--but that nothing can be done without a receipt.

I purchased a GE Spacemaker XL microwave oven with exaust fan from Lowes in 2006. A short while after installation it stopped working properly. I then removed the oven and returned it to Lowes. They replaced it with another identical oven which I reinstalled. This worked fine for almost 2 years and is now no longer working at all. This evil machine is now doing the same thing that the original microwave did. I have not yet contacted GE. I doubt I will get very far. But at least I will have the satisfaction of telling them what I think of their products. (My refrigerator was one of the defective models involved in the recent class action lawsuit.) GE: THEY BRING GOOD JUNK TO LIFE!

I have a built in GE profile micro/convection oven combination that was installed in our new home in Apr 05. I used the microwave function for a few minutes, removed that dish and inserting another dish to cook for one minute. A few seconds after I turned to walk away, the exterior glass door exploded and sent glass fragments all over the kitchen floor. I still get upset to think what would have happened to me if I had still been standing in front of the door. The interior glass remained intact, but the entire exterior glass door was in shards, and the pieces were even popping around on the floor until they had cooled.

We have a black GE Spacemaker 1800 (it's the builders model retail value $500- of course we paid more for it with their markup). This was installed by our builder (they selected, we din't have a choice of models) in 2003, along with what we were told were GE Profile appliances, which as it turned out, only the cooktop actually was- all are GE though and match nicely.

I bought the JVM1440BD and had it installed on 5/5/02. I paid $252. Two years and eight months later the magnetron failed. Cost me $120 in labor, but the part was apparently under warranty. Now, exactly two years and NINE months later, you guessed it, magnetron failure again.

Door hanlde replacement times 2. Approv $50 each time (and would have been more with service person replacing the handle)

I bought a GE microwave (it says Hotpoint on the front but General Electric on the back) Model # JES636WK01 white 1.2 cubic foot manufactured June 2005, from Home Depot in 2006. Dishes inside the unit get very hot. I began to think all my dishes must have lead paint or something wrong with them, but they all worked fine with my old microwave. The turntable gets hot and dishes seem to get dangerously hot. Plastic tops warp. The product does not seem safe to me. I got online to see if any recalls were issued but I don't see any on GE's website or anywhere else. It was made in China. I am very worried that it isn't safe.

Purchased two identical Microwave ovens. Not cheap and seemed to be pretty nice units. After minimal use the first one goes out and I write GE letter with no offer to rectify the fact that there was a defect. Second one went out approximately 2 years after purchase same as first one did. Now I have two microwaves that look like new and totally worthless. Let along the fact that I am now out $400 plus the cost of another GE replacement.

bought ge microwave from gold star appliances in september 2006, in july 2007 noticed that the bottom of the microwave was starting to rust and paint was chipping. contacted store, who stated I needed to contact GE products repair service. as we will not replace the unit. Contacted GE consumer relations, a service man was to come out to check unit, but he called and told me that since it was a cosmetic issue and he only repaired the units, that i need to go to home depot buy some paint and fix it.

We purchased a new GE countertop microwave from Wal-Mart.com probably about 3 or 4 years ago. We had some minor problems with it blowing fuses and my husband put in a plug-in just for it so that stopped the fuse problem. Then it got where it would just shut off in the middle of cooking several times. Finally it started running by itself one night when we were in bed and could only stop it from doing that by unplugging it.

I am on my third magnetron for a three year old microwave. Although the part is warranted, the labor cost are such that I am going to buy a non-GE product. I note that other individuals have had the same problem. This problem has apparantely existed for some time with no fix by GE.

I purchased a GE Microwave in Sept, 05 which was manufactured 7/05. Model JVM 1650WH03. All of a sudden the oven stated making a noise and then the fan stopped working. If you operate longer than 3 minutes it starts smoking. I can't find any way to contact GE with this complaint. I can't believe the quality of GE's products have gotten so bad. I've always been a fan of GE but not anymore.

We purchased the microwave, with labor and installation for $450. Now we will have to purchase another microwave and pay to have it installed, not sure of the cost. This is a very disappointing experience for a first time home buyer, we thought by allowing the builder to purchase the appliances we were getting reliable products. Not so.

My 2.5 year new condition and lightly used microwave has top, inside surface blistering (white looking paint) all over inside the microwave and it's spreading. When I called for the service department, they tried to sell me white spray paint. I complained and then they dispatched a field G.E. person (hardly a technician of any sort) to see it and he said it wasn't repairable. So I called for warranty help and ended up having to escalate matters to corporate consumer relations dept.

In December of 2006 I purchased a GE countertop microwave, model #JES1136WL. I had the microwave for approximately 2 months when the problem occurred. My son was reheating a burrito in the microwave and the plate and burrito caught fire and filled my house full of smoke. The microwave had only been running for approximately 90 seconds at the time the fire started. The microwave did not work after the fire. There was some question as to whether the plate my son was using was microwavable or not.

I bought a GE Microwave oven two years ago. About a month ago it started arcing so I took to a well known, local repair shop.

I bought a GE microwave oven in late Oct 2006 from Walmart. Got it home, plugged it in, and the fan was hitting something in the back and making a racket. I took it back to Walmart and they exchanged it for an upgrade. Well here it is 5 months later and that one quit heating. Product no JES1036NL01 S/N LL903666D. I called Walmart and since the unit was purchased over 90 days ago I was directed to contact GE. All you get are automated prompts that tell you to call another number and when you call that number the automated prompts instruct you to call the first number you called.

I have a two year old GE SpaceMaker XL 1800 microwave which has a repeating problem. The handle has broken off twice. The first time was just a few months after I bought the unit. When I inspected the handle mounts I could see where the plastic around the metal screws was melted. The first time this happened GE shipped me a new handle and door which I put on. I am now in the process of getting a second handle and door. What really worries me is the melting plastic. I believe this indicates leaking microwaves which could be extremely unhealthy.

Easter Sunday my mother was preparing dinner for the family. She put 3 microwave safe dishes in the over the stove GE microwave that was new this past November, 2006. She set the timer for 6 minutes. Then she bent over to check the ham in the oven. Thank goodness she had bent over because the microwave had some kind of explosion! The rack blew OUT OF THE MICROWAVE through the door and all 3 casserole dishes of food came flying out and landed on the stove!

I was warming some food and the interior caught on fire and darn near burned my cabinets down. Fortunately the fire extinquished before that, rendering the entire unit useless.

14 month new GE Spacemaker microwave oven suddenly stopped working. Runs for 2 minutes and then shuts down. Takes 20 minutes to recycle and then works for 2 minutes. I now have a $300.00 digital clock.

I bought a GE microwave oven model JES 1142 in March, 2007--the FIRST time I used it, it burst into flames. GE sent out a service rep and he told GE the unit was being used properly. I asked GE to repurchase the unit. They refused and said we need a higher frequency rate to respond your issue. Even though one has burned up, our engineers tell us there is no problem with the unit and we won't deal with it. I told them that justified punitive damages if something more severe were to happen--they responded they couldn't see my problem if no one was hurt.

I placed a neck warmer, as I have done many times, into my GE microwave. It is a two year old over the stove microwave, model # JVM 1430.I set it for 2 minutes and went to the other room. When I came back the kitchen was in smoke and there were flames in the oven cavity. I was told that it is a simple fix. It just needs an oven T.C.O.{thermal cutout} sensor replaced. But I am afraid to have it fixed and have it in my house.

I purchased my home in August 2004 from a bank. The home had been lived in for less than 1 year and had been on the market for about 7 months. Earlier this year, I came home from work and the microwave was on as if it were cooking something. The incident scared me because I knew that no one had been home all day since I left that morning to go to work. And I hadn't used the microwave at all during that morning.

I was reheating some vegetables in an appropriate plastic container. Then a sudden pop, a blue flash, a burning smell and a burnt microwave.

About two years ago, we purchased a comlpete new kitchen including cabinets, refrigerator, granite counter top, range, microwave and sink. Utimately, allowing for the renovation time, it took about a year to finish the renovation. We used the range and it began to fail (intermittently). We did not recognize the failure because the instructions said the clock might have to be resist if there was a brief power inerruption. Anyway, the failures got more and more common until the microwave would only rin for about 15 seconds at a time.

My wife and I purchased a GE microwave oven (Model JES1290SK01) on December 21, 2005. We used it without any problems and were quite satisfied with the oven for almost a year. However, on October 23, 2006 my wife, while making a bag of popcorn, observed the oven sparked and then caught on fire with a flame visible inside the oven compartment on the right side. She called me; I opened the door, and the flame died out. I started it again, and the same thing happened. I then brought the oven back to Best Buy in Woodbury MN (where we bought it) and they had it repaired.

1999 GE microwave spacesaver oven.Noises started to come from the oven after looking at the spacesaver microwave I determined that the capacitor was shorting and was melting the electrical wiring coming from it I observed smoke and then small flames appear from the wiring attached to the capacitor and then took the unit from the wall .I then researched the individual unit in the hope of getting it fixed but came across many complaints about the units fire problem.

We purchased a GE Sensor Microwave Oven at the beginning of Oct. '06. Everything was fine until a month later when I threw in a bag of popcorn. I had used the popcorn button previously with no problem, but this time I hit the button, walked out of the kitchen and within 30 seconds my husband and I both heard a loud bang. We ran into the kitchen to see sparks shooting out from inside of the microwave.

My husband and I purchased a GE Micro Wave from Lowes the end of May. I recently noticed that the microwave vibrated and was bent on the top (it is a space saver). I called to have a service man come out - he said the casing was defective and he order a new casing and was suppose to come out to install two weeks ago (Nov. 3rd). We were called and told he would be out between 8:00 am and 5:00 PM. My husband was off that day so we waited until 1:30 and then called. We were told that we were not on the service man's list for that day.

We purchased a General Electric Microwave approx. 14-15 months ago. Suddenly it started shutting off after 30 seconds and indicates the clock needs to be reset. General Electric will not do anything for us except get it fixed for a fee which would be more than the cost of the microwave

The microwave was installed as part of a total kitchen refurbishing in Early 2005. In August of 2006, after about 14 months of use, the microwave continues to shut down unexpected while in use. The display indicates that the clock must be reset. THat happens 3 or 4 times a day. The cost of a repair excedes the cost of replacement of the unit. Unfortunately, I would have expected a microwave to last more than 14 or 15 months. It is only used by my wife and I. There are no children in this house hold.

I bought my Townhome last year in 2005, but it was built in 2002. The builder used all GE products and I have had nothing but problems with all of them. The microwave sparks or starts smoking every time you use it. The dishwasher leaves the dishes dirtier than before they went in (with bits of food and dishwashing detergent all over the dishes....and I always scrub the dishes before they go in!)

I bought a new house February 2004. In October 2006 the microwave began making a loud noise and a thump every three seconds as the turntable turned. It does not heat. I called the GE service center 1-800-432-2737. They advised me that it sounds like the magnatron has failed. I made an appointment for a repairman to come one week later. The magnatron will be free, but I must pay $69.99 for the trip charge plus labor. After reading of numerous complaints about the GE microwaves, I think I'll not waste my money. I'll go purchase a different brand. This is a well know defect in GE microwaves and they should be recalled.

We bought our house complete with new appliances installed by the builders. The microwave oven was only 3 years old. I was lying in bed the other night and heard a loud cracking noise. I can down stairs to find my microwave going on its own, and it was filling my kitchen up with smoke. I couldn't tell id it was on fire or not. I ran out of the house to grab my neighbour,they came over and managed to stop the microwave and get it un plugged. When we opened it up you could see where the metal cover had caught on fire...it was all distorted and cracked. I called GE but they really didn't seem to care. Anyway, here is the model number JE1045WBC001

Yesterday morning we had a very close call. Conor was making his oatmeal in the microwave and I was in my office reading e-mail. He called me from the kitchen to say that there was a very big problem. I ran in, and he told me that our microwave was on fire. I assumed that he meant that the food was on fire, but when I opend it up, I saw flames burning on the inside of the microwave itself. The food was fine, aside from strings of melted plastic on top of it. We closed the door, unplugged the appliance and thought of getting water. Conor filled up a cup from the fridge, while I grabbed a dish towel and wet it under the faucet. I opened the door again and placed the dish towel on top of the flames, where it sizzled and put out the fire. We carried the microwave outside to the patio, where it still sits with a large burnt hole on the side.

Dear Sir: My wife and I own Genral Electric kitchen appliances which are only two-years old. Our microwave grille totally desintegrated from the stove heat, and unfortunately GE will not give us a new replacement part without charging us over $110.00 for it. Why is GE building kitchen appliances with inferior plastic parts that can not withstand normal heat?

My new microwave oven has finger prints on the inside of the glass of the front door. After many attempts to remove, it became evident that it was between the glass and could not be reached by anything I could do.

GE JE2160 Microwave caught fire. We've owned it for less than 14 months and while trying to melt a stick of butter I heard a horrible noise and looked inside the microwave to see flames shooting up from the elements chamber. It burned the inside wall of our microwave. GE said they would give me a $75 voucher (their retail lists this microvave above $200) and said they had never heard of this problem with this microwave. After reading all the other fire stories here, I have almost no faith in their company.

My GE JE1640 microwave has malfunctioned for absolutely no reason. It turns on when you push the door release...thus exposing the family to microwaves. This unit should be taken off the market! It is a danger.

Microwave failed to turn off while using the baked potato sensor setting for 2 large baking sized potatoes. Thick black smoke filled our home setting off our security system smoke alarm. The microwave was charred on the inside, and on the outside and had a terrible odor.

I bought a new house three years ago with a variety of GE appliances. The dishwasher quit after a year, but that's not why I'm writing. My model JE 186 0GB microwave started throwing sparks and arcing while warming some salmon for 30 seconds. The smell of burning plastic is evident. I came online to check for the cost of a replacement, and came across an identical consumer complaint regarding the same appliance.

On December 21, 2004 we closed escrow and moved into a new townhouse equiped with a GE Monogram Kitchen dishwasher, microwave, stove, and refrigerator). On December 25 when we were preparing our holiday dinner, the microwave quit. An effort was made to repair it on three separate occasions. It was finally replaced. Last week this second microwave quit working. On December 26, 2005 the dishwasher flooded our kitchen when we were away enjoying our holiday weekend. The stove has had a recall. I waited all day on two separate days for the service technician to come. Our service window was from 8-12. No one came either day. The appointments were canceled at 4:30 in the afternoon. Hopefully someone will show up tomorrow to take care of the stove and hopefully the microwave.

I purchased my microwave in November of 2004 and have had several problems with it since then. The lights blew out over the summer of 2005. The exhaust fan stopped working in the fall of 2005. The numbers starting flashing about a month ago. And finally, tonight my microwave won't stop running without leaving the door open.

I bought a GE microwave oven model # JES1036 less than a year ago. I put some rice in the rice cooker and less than 10 minutes later the house was filled with toxic plastic smell from the melted rice cooker and the inside of the microwave turned brown. My entire kitchen smells like burnt plastic and the microwave has to be thrown away. I keep receipts for everything but of course cannot locate the receipt for this item. After reading the postings on the consumer affairs website, I will not be buying another GE product. Thank you for this service.

Count me among the dissatisfied customers who purchased a GE Spacesaver Microwave, model JVM1650SB004. I purchased this unit Jan 2005 and within the first week experienced a shut down while nuking some veggies. At the time I was boiling water on the stove below the unit. Apparently, the steam was too much for the unit to handle which is odd since it is designed to serve as a range hood. When I called customer service they said something to the effect, 'not to worry... let us know if it happens again.”

We went to relace a lightbulb under our over-the-range microwave and when we put the new ones in, the did not light. When I called GE to find out why, they told me if we relaced the lightbulbs without unplugging the unit first, we would burn out the circut board. There was no outward warning of any kind on the unit warning the consumer. There were steps to take in the owners manual for replacement, but how many people reference an owners manual to change the lightbulb?

I bought GE microwave (Stainless steel finish, Model No. JEM31SF001) from a local GE appliance dealer about 14 months ago. The white paint over the cooking tray inside has started peeling and falling in food. I called the numbers above and was told that it is now out of warranty. GE is offering $75 towards the purchase of a new microwave. They will charge $59 for someone to come and take a look at the problem.

Microwave oven--"Hood" that goes above your stove. Only three years old and we have had the following problems: Magnatron went out after just one year of use. For this GE covered all labor and parts since it was still under warranty. Now we started having trouble where the turntable was no longer working and the microwave was arcing whenever you tried to use it. Contacted GE and thought they were going to work with us again satisfactorily. We bought GE on the strength of their name and what we thought was a reliable product.

In August 2005 I purchased a new GE microwave for $450.00 in preperation to move into my new home. I installed it in September 2005. It worked for one month, then it would start up and kick off after 3 or 4 seconds. I called Ge to arange for a repair technican to come out. A&E Factory Service in Edina MN came out. I found out from GE that this is who they contract through for repairs. The repair technician showed up and immediately stated that they don't carry any repair parts for GE Microwaves and he has not even worked on one. The repairman ordered $1248.70 in replacement parts, said he didn't know what was wrong with the microwave and that this should fix it.

I bought a GE Spacemaker Microwave in August 1999. Within 18 months, the magnetron tube had failed. GE came out and replaced the part free of charge, but charged me $124.95 for labor. My father bought the same microwave and the same thing happened to him, but his service tech did not charge them for labor because "the magetron tubes are defective in these microwaves that were manufactured during this time period".

We had purchased a GE microwave (model #JE1860GB) in June 2004. In December 2005 the microwave caught fire while cooking mashed potatoes for 30 seconds. The plastic at the top of the inside of the microwave had started to melt and caught on fire. Flames came out of the front and almost burnt our ceiling but the fire department arrived to put the fire out. They examined the microwave and documented in their fire report that the cause was due to a defective microwave part. It was an extremely scary situation and I fear of what could have happened to our family had we not been in the kitchen when the fire started.

On july 27th 2005 I purchased a ge microwave oven.On Dec. (5 months later the microwave stopped working. A new microwave should last longer than 5 months. The model # jes1358wk01. I sent warranty in and when i called them to send someone out the man called me and said they do not service this type of microwave, what the hell do i have a warranty for. Could not return it to the store no receipt. I will never purchase another GE product again. Who would think that in five months an $80.00 microwave would stop working. Seems to me you don't care either, because i e-mailed you yesterday and i never received an answer back, also included my phone number. I threw the piece of junk out -- what do i need with, it sure can't heat anything up.

While in use, my over the range GE microwave started making a scraping sound before tripping the circut breaker. I could smell something like rubber burning. Later, it blew the fuse while not in use! Unable to reach GE at the 1-800 number due to never-ending voice mail and being put on hold, I called a repairman who diagnosed Magnetron failure. He said it was "arcing" inside and was a fire hazard.

Purchased GE Microwave November, 2004. December 22, 2005 the microwave seemed to be working but then i realized it was not heating! I pulled out the manual and realized i was ONE month over the "one year warranty". I called GE Customer Service today and was told that their could be numerous reasons but if it was the ONE part (magnetron tube) the part would be covered but NOT the service/labor which starts at $69.95.

I have the GE Spacemaker XL Microwave oven, purchased in 1998.

Our GE JVM1660 profile spacesaver microwave oven lasted a little over 3 years and then quit working. First it lost all power and then the electronics came back on but it won't heat at all. I hope that GE corrected the problems in their newer models!

I purchased a GE advantium spacemaker microwave($600) on 11/1/04. The unit worked for four days and died. GE said a service contractor would call and come out. No call. I called them and they said they told GE it would take them 5 weeks to be out. 2 hours on the phone and someone made it out a week later. They fixed it on wednesday, it worked for ten minutes. They fixed it again thursday, it worked for ten minutes, dead again and it smells like an old electric train set. this is lame.

First the GE Spacemaker Microwave oven stopped functioning properly. The vent fan and the surface lights went "south" and then the microwave started to overload the circuit breaker. Now the GE oven is not functioning. The electronic control unit for the oven just died. The range still works, but how long will that last?

Will not call GE because it's easier to buy a new product than to wrestle with a company ... less aggravation.

I bought an Advantium 120 microwave. It stopped working. They sent out tech and can't get parts for it. It's been 2 months. The tech that came out called in and told them to bring an exchange out. They keep giving me the runaround. I paid $800 for it and can't even use it.

The operator tells me that I have to schedule a GE repairman and that the service call and labor are not covered. Are they insane. The cost of a GE repair man and labor would be about three microwaves. I did ask the service person about the fact that these fail in numerous microwaves and she claims to never have heard about such a problem. Maybe the GE people need to look around the internet a little.

Purchased a GE SpaceMaker Microwave for $279. 2 years ago, about a year ago we noticed the frame around the door was starting to crake, we called GE and were told that it may be faulty installment when we told them that was not the case they could not help us, 6 months ago I was opening the microwave and the handle came off in my hand.

Re. spacemaker Microwave Oven over the stove model. The handle of the microwave broke off. I ordered and paid for a new handle twice. This time I discovered that the bottom hole has melted plastic over the screw hole.