GE Microwave Ovens Reviews

My microwave (JKP90WM1WW), a combo micro/oven unit, turned on by itself, and started burning. Only way to shut off was to turn off the breaker. I see where there were recalls listed in 12/07 for the same problem. However, my unit was manufactured in 3/08, and therefore no recall has been submitted for this model and year, but I think the same problem is prevalent. I have contacted the CPSC today (9/3/09) and understand there is a class action lawsuit filed by a Hasaan ** of Washington, DC, with the same complaint. I have gotten nowhere with GE as they say they have not heard of this problem and would send out a repairman to analyze the problem at $100 an hour, but my best estimate for repair would be between $400 to $600 and no guarantee this same problem wouldn't happen again. I think the only way we can be safe with this unit (if it is repaired) is to shut off the breaker every time we leave the house. What a hassle, but I don't want to come home to a pile of ashes or even have it smoldering while we are asleep. Right now my $2000 micro/oven unit is unusable (purchased 4/08). We have had to purchase a separate microwave to do our cooking. Hope you can help. Thank you.

I have a two-year old GE Profile SS microwave. It powers on then immediately powers off and then the screen freezes. Sometimes, it powers on again and then freezes for weeks at a time. It is a year warranty and the smart board is $150, not on the GE website. It is $299 on it! That's the end on any GE products. Karma is a **, huh, GE? No wonder your stock is worthless.

We purchased a new home with GE Profile stainless appliances installed - they cost a premium. The Microwave lasted approximately 16 months before it broke suddenly. $140 service call later, I was informed that it would cost an additional $150 to repair. The condition was a loud ticking noise and absolutely no heating of contents. It turned out to be the main component in the unit...made in south Asia by the lowest bidder. I decided to buy a new one and bought the Adora to save $125. 14 months later, the unit stopped working suddenly (between making kid's oatmeal breakfast) - exact same condition. I am really tweaked by this.

I have had a GE SpaceMaker JVM1650 over-the-range microwave. It was built in August 2004 and installed in our house. We bought the house from the first owner in 2006. It is now August 2009 and for the past year, the microwave would just reset itself a few seconds after turning it on. After this reset, I would have to put in the time, AM or PM, and then put in the date, then I would have to try it again. Most of the time, it would work again for a while. This past week, it happened about 6 times repeatedly, so I started researching it. I found that this is most likely a bad magnetron problem that GE has had since the 90's. I called GE and found I only had a one-year warranty. I verified this by pulling up the owner's manual. What a load of crap. To replace the Magnetron myself would have been about $130.

My 4 year old GE Spacemaker Over the Range Microwave oven, Model EMO3000, stopped working on August 25, 2009. When I attempted to use the oven, it started and shut down in 2 seconds. The oven required a reset of the clock prior to attempting to use it again. After resetting the clock, the same problem occurred and the unit is completely non-functional. In researching the problem, a simple Google search reveals numerous complaints about the same problem with the Spacemaker ovens. This appears to be a known defect in the product. I contacted GE as this problem is not listed on their website and received generic replies for repair.

My GE Spacemaker is less than 3 yrs. old and has a mind of its own. It starts beeping randomly and we have to turn off the breaker to make it stop. When we turn it back on, F3 code flashes on the display screen w/ a continuous beep. Sometimes, you can press the keypad and it will function, but most of the time it is dead. I called the appliance store where I purchased this micro and was told I would have to pay an hourly service fee of $70 to have someone come out and tell me what the problem is. Shouldn't a microwave last longer than 3 years? It is so unfair for a company to get the consumers' money and not stand behind the products they promote and sell us.

I purchased a new GE Profile Microwave, installed it in October 2002. It is vented through the roof, all of the vent piping is insulated and yet we continually get a buildup of grease/oils in the top which drip down inside. There is good exhaust to the outside. Any solution to the issue, model AD929487 S serial-JVM1190WYC-04, unit is a GE Profile Convection V. Consequences: lots of extra cleanup required. The top cabinets are being discolored.

We moved into a new place on July 29, 2009 with all GE Profile appliances all from 2001. The night before our move, our 2003 GE Profile microwave stopped heating anything - it's completely shot. Since we had to have one based on sale of our house, we bought a new one for $399 with installation. Remember, we moved out of state the next day, so there's no time to search out the best costs.

We own a GE spacesaver microwave (Model: JVM1870SF2) and the glass microwave tray broke in two while heating food! The unit is about four years new. Ordering one from GE is about $100! I still paid $50 from third-party. Amazing. I have used more variety of GE medical products than probably anyone in U.S. because of my diverse medical training: diagnostic ultrasound; MRI scanners; CT scanners; general x-ray; specialized IR, and cardiac c-arm machines. GE currently cannot repair problems on my cardiac equipment at a major hospital for one year now. As a consumer, every company out there makes junk. Part of the bigger problem is us. We've been programmed to expect less, after years of using Chinese-infused products. Glass microwave plates breaking when being heated?

I purchased the microwave oven 3/2008, interior paint on roof of over bubbled and peeled. GE's fix for this was a can of spray paint which made it worse. Unacceptable fix. I am afraid to use this appliance now. GE should be ashamed of themselves. I will never buy another GE product and will tell all my friends my experience. Consequences: drops paint chips (God knows how much get into food) while cooking.

On May 29, 2009, I bought four GE Profile appliances, installed by AJ Appliance in Toms River, NJ. Three days later, I called to complain that the microwave and dishwasher don't work properly. The dishwasher doesn't shut off and microwave has a mind of its own. The service man came out and said he has to order parts for both units. After two months of complaining and arguing with them, now it's Aug. 7, 2009 and the units are still broken and I'm getting no satisfaction. I asked for new replacements and they said they couldn't do it. I had to unplug the microwave before it starts a fire and dishwasher will run forever without turning off. The dishwasher melted dishes in it because it won't shut off and continues to heat up inside. Microwave got so hot I unplugged it before it starts a fire. Microwave goes on by itself?

GE appliances are ** - I have had no name microwaves the last 10 years or more, but my JVM1850SM2SS that we paid extra for in our new home, lasted but 18 months (how convenient - 6 months out of warranty)! Our GE dishwasher also isn't washing dishes on the top rack! We are currently shopping for a microwave, and rest assured that it won't be any product made by GE. I hope their jet engines that power commercial aircraft last a lot longer than my microwave!

In May 2009, I purchased an all new kitchen appliances from GE. After a few weeks, the OTR MW Model JVM1850SM2SS caught fire while MW popcorn. After 1 minute, the entire MW was filled with smoke and the popcorn scorched. I contacted GE service and the tech told customer relations that the incident was caused by customer abuse.

I purchased a stainless steel GE microwave oven (JES1290sk01) and one week later the interior light failed. It took three weeks before a GE authorized repairman showed up to make the necessary repair under warranty. After two years of use, there were excessive sparking and smoke coming from the interior panel and the unit ceased working. I won't buy another GE microwave oven. I had to spend the money to replace this item with a different brand.

My GE model WES1130DMWW was purchased less than a year ago. Poor performance; the paint chipped off inside the microwave, and eventual failure. I need to buy a new microwave already and it's less than a year old.

I have a GE over-the-range microwave model JVM1650WB003, built in 3/2000. It had been repaired under warranty, faulty magnetron, that is covered by warranty for 10 years. So if this was repaired in the first 30 days, I should still have warranty until 4/2010 on this magnetron. The tech came out and spent less than 3 minutes and said, "the part is under warranty but labor is $140 or you owe me $80 for 3 minutes. How would you like to pay?" My response was, "You can take this GE appliance and put it where the sun don't shine." I have a GE microwave that doesn't work and is taking up space in my kitchen. Good ole GE is sending letters on "What can we do to help you resolve this issue?" Just fix the microwave under warranty. If it quits again, I will not be calling GE.

Ge Spacesaver XL quit working after two years. GE will offer no assistance in fixing and all parts plus service would amount to more than the cost to buy a new one. I am getting no power at all and from what I have been reading online, many other consumers have had these same problems.

This is an update to my last report of the fire of my microwave. GE Customer Relations tells me that after talking with service tech that the fire was caused by Customer Abuse. They say that a metal rack must have been placed in the microwave. They will not replace or repair the unit. So much for GE Warranties!

On July 11, 2009 at 8:00 pm, I noticed that the clock on my microwave was off. When I touched the front panel to try and turn on the microwave, it was very warm, and I could not turn on the microwave. Nothing happened when I pushed start. The handle of the door was extremely warm. I opened the door, and the interior of the oven was too hot to touch. I immediately unplugged the oven!

I purchased all new GE kitchen appliances in May 2009. About 1 month later, I had smoke bellow out of my microwave after 1 minute of cooking microwave popcorn. The incident left a burn mark on the back of the inside unit. The tech said there is nothing wrong with the unit and mailed me some touch-up paint. I applied the paint, but it did not help. Recently, I was standing in front of the microwave while heating some rice, and I saw the flash inside the unit from the same location as the last one. I contacted GE service again, but so far, all I got was a 3-month extension to the warranty that they do not want to honor anyway.

Our GE Spacemaker XL 1400 microwave oven filled our house with smoke tonight. It was fine, defrosting spinach, we stirred the spinach, put it back to finish and 2 minutes later, we were in a cloud of smoke. There was no fire in the oven itself. The filters are kept clean. It tripped our circuit breaker. We unplugged it and our walls don't feel hot. We don't know why it smoked and will be up all night hoping we don't have an electrical fire. Hopefully, nothing will happen.

On 4/20/2008, we purchased a new home. It came with GE appliances. The microwave stopped working. GE repairman came out said "the charge will be $343.57" after 1 year and 3 weeks of service. GE offered (Janet) a new part at N/C but wanted $150.99 for labor. I said "no" and that's it.

I purchased a GE microwave oven (model WES14500M1BB) for my 86 year old mother on 12/28/08 and it quit working six months later for no reason. I called GE to see if they would replace or fix it and was told that I might be eligible for a type of rebate. I complained that I either wanted it replaced or repaired and was told that if I did not like the rebate program, they would put me down as refusing it. I stated that I was not refusing it but would like to speak to her supervisor or manager and was told that she was a case worker and I was not going to speak to anyone else. I understood that I would be receiving something in the mail for this "rebate" but have yet to hear from them.

Just to say, I bought a GE SpaceMaker in early 2009 to replace the 20-year-old grungy one left in the condo I bought. The oven stopped heating three months later. I scheduled an online appointment with GE, it was kept and the tech said the problem was the magnetron. He ordered one and had it shipped to my home. It came in three days. Then I scheduled a repeat visit. The tech came and installed the part, and the oven has worked fine since then. I was never charged anything, for visits (2) or part.

I purchased a GE space saver over the range microwave 4yrs ago, model #JVM2070SH. Now, the digital panel needs to be replaced again (it was replaced 9 months after we bought it). I checked the GE website and this model is no longer for sale! It will cost almost $700 to replace and install a new digital panel so it’s almost if not cheaper to buy a new one. I will not buy another GE appliance. So now, I have to go the trouble of researching another brand.

Our General Electric microwave (model JES1288SH03) occasionally (about every 6th time it’s used) makes a rattling noise, popping sound, bright light in the top right corner by the element and smokes. When I contacted GE they basically told me that because it was more than a year old I would have to pay a technician to come out and look at. According to GE, if it is still heating then there is nothing wrong with the unit itself. Are they concerned at all about the bright light and smoke? No--not as long as it's still "heating"! Why would I pay someone $100-plus to possibly repair a $250 unit that is less than three years old? I opt to throw this microwave in the trash and replace it with something other than a GE product. I will never purchase another GE product. What is wrong with our country that we can't get adequate customer service?

We have a General Electric microwave model number GE JVM1450WA that we bought in October of 1998 while remodeling out kitchen. Last week, the unit stopped heating food. Everything else seems to work fine, lights, fans, clock, etc. but the unit will not heat up the food. I was instructed that this was due to a failed magnetron and that I should consider replacing the Microwave. The unit is just over 10 years old and the manufacturers warranty has long expired, so I am not too disappointed.

I only had my GE microwave for 1 year, then all of a sudden, the buttons stopped working. In order for me to get to work, I have to unplug it and then use only the express buttons to cook food. I can't set my own time to cook food. The start button, the clear button--none of the buttons work. When I want to re-use the microwave again, I have to repeat the same steps of unplugging it then pushing one of the express buttons. This is tedious, because it is mounted over the stove and my family needs to use a step ladder to unplug and plug the darn thing when they need to use it.

I bought a brand new GE microwave over the counter from Lowe's in Williamsburg, VA on Feb.19, 2009. We had it installed by their subcontractors, Gault Electric, the next week. They picked up the microwave and brought it to us when they came to install it. From the very beginning, my husband and I kept smelling something but we thought it was the newness of it. On Tuesday, April 14, I was using the microwave and all of a sudden, I smelled something burning and it cut off. Everything just went blank. I immediately called my husband at work who said to call Lowe's, so I did. I told them what happened. They got in touch with GE and called me back saying GE wanted me to call them. GE proceeded to say that I'm under contract, so they can send a repair person out. I said I don't want my microwave repaired. I want a new one. We went back and forth on the matter. They said I would have to go back to Lowe's for a new one because that's where I bought it. All they can do is repair it if it can be fixed.

I bought a JES 1290 microwave/convection oven in 10/2007 for $205.00. In 4/2009, 1 1/2 years later, the whole right inside made a loud pop and caught on fire while making popcorn. I called GE and explained the situation. They were going to be more than happy to fix it, but it would cost me a trip charge plus parts. I explained that I was only out of warranty by 6 months. She said she was sorry but could do nothing. I could see if it was just a $50 or $60 micro, but it costs over $200 and to me that's no peanuts. I just figured a product was made to last more than a year and a half, but I guess I was wrong. I will never buy another GE product again.

We have had a GE Spacemaker over-range microwave oven for 5 years now, with fairly heavy use, and it continues to perform perfectly.

From last evening on, the GE over-the-counter microwave oven began to buzz even when I open the door. After reading the complaints from this site, it seems that I have to replace it with a different brand of microwave oven. Hopefully, I can find a matching one per color and size.

GE Profile microwave oven model JE 1860GB 001 threw sparks above the panel behind the light and burned a hole in the metal. We have a counter top microwave oven until we decide what we are going to do. We don't want to get another GE but all our kitchen appliances are black GE Profile. I now wish we had gone with another line of products, but GE is supposed to be a good brand name.

I would like to tell you about a fire that I had last night using my 1985 GE Spacemaker Microwave oven (model number JVM61001). Hopefully, my story will save your life and you'll replace your old microwave. My wife was melting some butter last night when I saw sparks flying around the inside of the microwave. Then, smoke and fire followed. I couldn't believe it. I opened the door and blew out the burning plastic cover of the magnetron, which is on the top inside of the microwave. A hole was burned through the cover the size of a quarter.

We bought our GE Profile Spacemaker XL 1800 36" Microwave oven in 2003 for our remodeled kitchen. It is designed to about our range and to fit snugly between the cabinets. The other day, it just stopped heating food and made a loud humming sound. After doing some research online, it seems that there have been many problems with this GE product and, in most cases, it is an issue with the magnetron. I do not want to pay hundreds of dollars for a repair visit and another $150 for the part. Because our cabinets were built to fit the microwave, I need a microwave of the same size if I'm going to replace it. Has anyone repaired/replaced the magnetron themselves? Are there any easy-to-follow instructions on doing this?

I was baking a small potato in the GE Spacemaker Microwave. I heard the alarm go off in my apartment and noticed that there was smoke filling the kitchen. I saw a fire in the microwave and tried to press the off button. However, the off button would not go off. I pressed the button for at least a minute and then opened the door of the microwave to get the potato out. The microwave evidently just stopped. Of course, the microwave is inoperable. I am very concerned that a microwave can just start random fires.

We bought a GE microwave oven about 2 months ago. After about a month of use, it gave a loud buzz, lit up, and smoked. We were stupid and did not keep the receipt, so we went out and bought the same one (because it was the size and color we needed and we assumed it was just a fluke). We have had the new one for 2 weeks, and it did the exact same thing! This time we kept the receipt and returned it. Obviously, after reading all of these posts, GE needs to recall these microwave ovens! Before this, we had a Litton microwave that worked for 25 years! It actually never quit; we just felt it was time to upgrade to digital. Big mistake. Things are not made like they used to be. I can tell you this... I will never buy a GE product again.

On 10/22/04, we bought a JEB1095SB GE Profile Microwave and paid $872.10 for it. On 1/21/05, we paid $150.50 for the service call to repair the magnetron and diode that went out. That was the first time. Later on that next year, it made a loud vibrating noise followed by a pop with sparks flying out and no heat. There was no way we were going to pay the outrageous price of a GE service call again, so my husband being an electrician fixed it. Last week (04/2009), it happened again. I got online and that is when I saw all of the complaints on this model. Apparently, GE hasn't learned a thing since the first complaints in 2000. You would think a company as large a GE would get their stuff together. I am very angry and I will never buy GE again. We have since replaced the GE with another model that was way cheaper and heats a whole lot better than the high priced GE ever did.

My GE Microwave oven just stopped heating. Everything else looks good though I do hear a humming sound when it runs, but doesn't heat. The model no. is J T965S0K2SS.

I had my GE microwave for only 2 months and the magnetron tube split in half. After GE replaced it, now the vent fan comes on and off when the microwave is not in use. It has been 2 months since they replaced the magnetron and now it split again. When is someone going to do something about this? Why would GE continue to keep selling defective merchandise? My microwave was my Christmas present and it's only April 3rd, and the magnetron has gone out twice. It takes a week for GE to come and look at it and then they have to order parts and then they have to come back out. It seems like that would be costing them and they would manufacture a magnetron tube that wasn't defective. Shouldn't someone step in and help the consumer? Why are companies allowed to sell defective merchandise? Isn't there a consumer protection agency?

In Oct. of 2008, we purchased a microwave/convection oven from our local Home Depot. The first oven had a fist-sized dent on the side and had to be replaced. When the second oven was installed, it would randomly make a loud buzzing noise while cooking the food and did not brown the food evenly. Home Depot came out and checked, but they were unable to make the oven produce the buzzing during their visit.

I purchased microwave, washer, dryer, stove, dishwasher, air conditioner all at the same time and everyone of them have had to be repaired within the 1st 2 years of use either by a repair man or by myself. Also I have found that most appliance repair shops will not work on anything from GE... the air conditioner, dryer, and microwave could not be repaired economically and I had to repurchase. I do not seek a legal remedy but I do tell everyone I see and come in contact with not to purchase anything that says GE. I also say the same thing about GM products... I have a 1989 pick up with a broken door handle and a 1998 with the same handle in it that is also broken... I stopped buying GM because of a 5 dollar part. All corporations are designing things to wear out quickly and I'm sick of it. I now buy consumer reports and try to pick more wisely. Please let GM and GE both go broke. The USA will be a better place for it... Coast soap has redesigned their bar to give less soap and to fall apart within 3 to 4 uses. ** the middle class that's the program for big corps and government now with the Dems and Obama/Pelosi.

GE, what a company. First of all, don't ever buy a GE appliance or dare I say anything from this company. Bought a new house 6 years old, furnished with GE appliances: dishwasher, stove, microwave. Refrigerator is Amana, no problems. Come home from hospital after having a baby and microwave does not work, great timing. Call for service, rude technician comes out and says, "You need a new microwave. Here's a bill for 100 for that brilliant advice." Hormones kick in, call and ** so much they have him come out and fix it for free, minus the 100 dollars for service call. Thanks for the favor. Fast forward one year, dishwasher starts flooding water all over the floor into finished basement.

Had an overhead GE Spacemaker Oven when we bought our home in 1992. The magnetron went out so we replaced it with a new oven in 1999. Now the handle has broken off. I won't buy the $55 handle because I don't trust the GE oven to last much longer. Super glue works fine.

Who can tell me which microwave will replace the one that I have that only worked for 2 years. It is surrounded by tile, therefore I would prefer to only replace the inside, rather than the whole thing. My current microwave is no longer available at Home Depot. It is Model #JVM1653SH02. Can someone tell me the model number that would replace this one without my having to demo my kitchen?

The GE Monogram model ZMC1095SF03 is a great machine to look at and for show. However, it lacks quality and customer support from GE. We purchase a brand new home from Lennar Homes and they had installed appliances. Our Monogram dual use microwave (ZMC1095SF03) gave out within the first 18 months. Fortunately, right after the warranty expired. We call GE and they sent a technician who replaced the magnetron. The technician charged a small fortune for about 20 minutes of work. I was shocked when he billed us $389 dollars. To my disbelief, the magnetron just broke down again. A little over a year since the last repair. That's another $400 to repair. Since I didn't pay for the extended warranty, I had to dish out more money. At this rate, I'll be paying about $400 every other year for this piece of ART.

Our GE Spacesaver microwave was acting strange. By strange I mean, I couldn't turn off the light over the stove. It just went from dim to bright. It would say off, but the light was still on. I unplugged it and plugged it back in and it was fine for a day or two, but then it would do the same thing. Yesterday, I heard something running, but could not figure out where it was coming from. I finally came closer to the microwave and found the noise coming from it. No light was on and the usual fan running noise was not present. I got a flashlight and looked through the door. The turntable was going around as if the unit was in use.

The handle of my Above the Cooktop Microwave/Convection oven broke off in March 2008. I called GE service and was told that the whole door would have to be replaced and would cost about $400.00. I glued it back on a couple of times but that didn't last. The person I spoke with told me that they have had some issues with this problem, but that there was nothing they could do. So much for GE. I will never buy another GE product. It is cheaper to get a new microwave than replace the door.

Purchased a GE JES1136 in May 2007. It was fine until a week or so ago - now sometimes, but not always, we will hear a loud buzzing noise periodically when the microwave is heating. At first I just thought, weird, what the heck, but sometimes it happens for longer & longer periods, and more often, and I noticed that when it makes this noise I can see a bright fluorescent yellow light/lightning behind this small maybe 1.5 x 2.5 inch panel on the upper left part of the right wall of the microwave. Also, if it is allowed to do this for more than a second or two, or very often, there is a burning wire/electrical smell when I open the microwave.

We purchased a GE microwave oven Model JVM1850SM2SS (microwave oven with bottom hood) from Sears on 9-11-08. When we attempted to install it, we discovered that one of three connection brackets did not align. When we called Sears, they instructed us to call GE; GE would assist us in getting the replacement for the defective product.

Why would a microwave start beeping for no reason? Sometimes when it's in use but mostly when it's not even being used?

I purchased a GE Spacemaker microwave oven 12/24/05. December 07, the microwave started sounding funny. It seemed that it was only working on a low level of power, but it was still functioning. I called GE service department, found out the ridiculous price of repairing it and decided to continue using it until it died completely, which was October 08. It kept overheating and would just shut off. I decided to call GE to schedule a service call. They told me that I would not have to pay for the $99.00 service call, why I haven't a clue.

This is the 2nd GE Profile Microwave that we have owned that quit working. It works one day, then next day will not work. We had the Profile JE2160 for 14 months and this happen just out of the 1-yr. warranty so no help with $. We replaced it with the Profile peb2060smms, so we would not have to buy another face trim plate for built-in cabinet. This one lasted just over 2 months. Twice bitten by GE.

I had a good experience with GE and wanted to share it. I have a spacesaver 1400 microwave that stopped heating. Everything else seemed to work. The microwave was here when we moved in 6 1/2 years ago and I know it wasn't new then. This is the first time we had trouble. I read these reviews and even considered just getting a new microwave. Expecting the same experience everyone else had, I tried to save some time and told the woman who took my call that it was the magnatron tube and I would like to have the service man bring one with him so I didn't have to have 2 visits. The only complaint I do have is with the woman on the phone. She was rude, tried to give me an 8 hour window for the repairman and told me he would have the magnatron tube with him. Turns out, if it is a magnatron tube, they need 2 people to get the microwave out so it wasn't possible to do in 1 visit. They need 1 visit to diagnose and the other to repair.

GE Spacemaker Model JVM1640WB Serial GZ976432s - Like the earlier comment on this webpage. Popping almost like if metal was left inside with microwave occurred a few months ago. Now the microwave doesn't heat. I am sure the heating element is gone on this one too. It was installed with the house about 6-7 years ago.

GE Microwave & Profile Refrigerator: Both needed a part replacement within 18 months of purchase. GE did partially reimburse me for the repair costs but it still cost me more than $200. I believe that GE deliberately uses low quality parts and uses its service center as a major source of revenue & profits. The repairman was in & out in about 10 minutes and in both cases he knew exactly what part had to be changed (Obviously he had seen the problem before). GE should be forced to publish statistics on defective parts.

I purchased a GE Spacemaker microwave oven in 2005. Within 18 months, I experienced the oven shutting off when it was heating on high heat. I thought it was electrical related and validated that there was no problem with the electrical before I placed a service call. The service call was very expensive, I believe $250 and I was told by the repairman that it was due to the fan that was installed at the factory not being glued down properly, thereby not engaging to cool down the unit during heating. He repaired the fan by gluing it and I filed a complaint with GE. They kicked in $75 bucks but required me to pay the remainder of the service fee.

Bought GE microwave oven JVM1653SH in Dec.31,2005, Have same mag.tube problem as everyone else...cuts on, runs 2 seconds, goes to error. Have friend who runs appliance repair business, used to be GE warranty man, diagnosed problem in grocery store! Said that it is prevalent! I'm just going to another brand and saving my money for a new unit with a new warranty. I'm a contractor and won't be recommending GE in any homes that I build! In my line of work these problems could be catastrofic.

My GE microwave start working and I called GE repairmen. It is going to cost me $99.00 for the service call plus the parts/labor totalling $275.00. I should of dump the mircowave and buy a new one. Here is GE that preaches about six sigma quality all over the world and their products are rated belw average.

GE Spacemaker oven handle brook off and GE customer rep. asked me to pay for a new handle and install it on my own, saying this is normal wear. The oven was $600 and for that price I expect better quality. The handle is attached in a way that makes replacement difficult for a lay person.

The GE over-the-range microwave that came with the home that my husband and I purchased 3 years ago, just quit heating up. NO warning, just stopped! The model is a Spacemaker XL-1800 and when we checked our warranty it was (of Course) for a year only. So we called the GE 800 number and they offered to send someone out for $70.00 just to look at it, not including parts and labor. We proceeded to check prices on a new one and they range around $379.00 to $400.00.

I was melting butter in the microwave and saw large flashes (larger than sparks) from the top surface inside the microwave.

on 10/09/06 i purchased a GE undermount spacemaker XL microwave oven at Home Depot for $571.91. Two days ago while using the microwave for microwave popcorn, i heard a strange noise and observed sparks coming from the sides of the microwave. from that point, it stopped working. I contacted the ge service repair and scheduled a service call.

Purchased a GE spacesaver over the oven in July 2008 and have been having a code PF...Power failure. I have read several complaints regarding this unit. It is still under warrantee can I just trade it for another model.

I have a GE microwave oven, over the range, model JVM 1851 Spacemaker XL1800. This is the model the builder installed, came with the house (brand new). After only 3 yrs the magnetron tube had to be replaced. Now, 2 yrs later, the unit isn't heating again and the magnetron tube may need to be replaced again (twice in 5 years!). My GE side by side refrigerator had to be replaced as well after 5 yrs new, and my GE Nautilus dishwasher leaks. What gives? I advise everyone I know not to purchase any GE appliances. This is out of control.

I have a GE spacemaker microwave. Twice the handle has broken off when I simply opened the door. One look at the broken handle and it is clearly a design flaw to attach the stress-bearing handle to a door with such a thin rod of plastic. I argued that because it is a design flaw GE should send me a new handle free; one should normally expect a handle to last the life of the product. They sent me a free handle once (same exact design) but not this time.

microwave blew up! Heating butter, Baby bottles, eyebrow wax make the microwave spark from the side metal plate in the microwave, shooting blinding light, and electric shorting out noise. The metal plate in the microwave now has a hole in it from it going crazy. It came installed in my doublewide, brand new. The problem didn't occur until after warrenty had expired. Go figure.

I was given Microwave/Convection JES1290SK by my daughters. Eight months later it stopped working. Unplugged IT and plugged it in once more and it started up again. Now 18 months later, it has stopped working completely. It is totally unresponsive to anything we have tried. Even had a couple of other individuals look it over.

Got on line to see what I could find out and, WOW, did I get educated. Called back and GE siad the unit was out of warranty and that there was no recall. Tried to reason with them but this was an exercise in futility. GE is NOT a company we will use in the future and we will tell EVERYONE about the problems we have had with their product, and how poor their service was. This, along with everyone elses notice will eventually put them out of business for their lack of empathy or pride of workmanship. If I treated my cleints and customers in the same way, then I'd be out of business in months!

Our GE Sensor mirowave Model JES1351WB almost caught our whole kitchen on fire! My neice placed a large frozen bagel on a paper plate and pushed the defrost button, walked into the other room, 60 seconds later black smoke poured out of the top of the microwave. I got up from 12 feet away and we opened the microwave to see flames. We had to get a fire extinguisher to put out the blackened bagel and finally the fire department came to help us remove the microwave. It was plugged in behind a heavy microwave hutch filled with dishes and canned food, so it was not easy to unplug the unit immediately.

We moved into a new home Build by Pulte Homes in a area known as Serrano. In El Dorado Hills, California. All the appliances came templated by the hundreds of Pulte Build Homes. Pre-installed are all General Electric Appliances.

Purchased a new GE Spacemaker in Feb. 2002. The turntable motor quit after a year & a half (of course, it would have to be after the mfg. warranty had expired). It's now Aug. 2008...I'm now trying to find a new motor for it(tired of hearing the grinding noise if I forget to run it without turning the turntable off) and wondering (after reading all the other complaints on these models), if I should just bite the bullet and buy a different one (although a new motor is about $40.). I would definitely stay away from a GE model though.

I purchased three GE appliances (refrigerator, electric Range and microwave) The fridge in 2005 and the Range and microwave in 2006. All three appliances stopped working and had to have replacement parts. GE tried to make us pay for the repairs to the fridge in 2007 even though they knew there was an existing problem with the water dispenser and even designed a part to fix the issue. I was on the phone with a GE Rep for several hours explaining that we should not have to pay for a part that the company knew was defective. The heating element burned completely in half in 2007 and we had to order a new one which cost $75.00 plus shipping and handling.

Manufactured March 2004 - 4 year old GE JKP86-27 just stopped heating. It still goes on like it is heating/working but the food comes out cold.

One day it was working and the next day it wasn't.... I called Sears to see about getting it serviced and the service department said it would cost as much or more to fix then to buy a new one. It has been used only to heat coffee,tea and/or cook fresh vegetables. This is in a 5 year old kitchen used by 2 people over 65 years old!

I bought an over the stove microwave on Feb 28, 2008 and installed it the middle of April, 2008. Around the third week of June I noticed a smell whenever I used the microwave. The smell got worse with each use and within a couple weeks I was unable to use the microwave. I called for service and they sent someone out within the week.